Author Topic: Colleague Shop Fair Use? (Read 3546 times)

barafear · « **on:** 22-02-21, 01:32PM »

Does anyone know whether there is a fair use policy on colleague Shop?

Obviously, since they first introduced colleague shop, things have changed slightly - in that, there used to be a fridge/area in the back of the shop (i.e. staff only) for each shop.

Nowadays, when final reductions are done, they are included within the shop floor meaning all customers can buy "CS" coded items - and if they have a colleague discount card (from any shop/DC/Head office or simply second card holder) and they buy in the final hour before closing, they effectively get that item free of charge.

One difference now being that as everything is scanned through the till then the amount of "colleague shop discount" you are getting can be tracked - previously, you could basically take everything from the back fridge and no-one would know what you'd taken (unless they saw you).

So, my question is a moral one (maybe) -

Firstly, I cannot seem to find anything on Ourtesco relating to any policy of fair use. I did find a "news" item on Ourtesco from Jan 2018 - and someone did pose the same question in the comments section - but seemingly no response.

Secondly, regardless of whether there is any specific policy, what are people's views on it? Are you of the opinion that it's a "perk" and if you play the system, then good on you. Or is there a fairness issue? Fairness to : Other colleagues/Other shoppers even or untimately, one might argue for "charity" - because any "left over CS stuff goes to food banks and the like"?

What would people consider to be a reasonable amount (Â£) to be "getting in CS discounts"?

Cheers.

DHardy · « **Reply #1 on:** 22-02-21, 01:41PM »

I've never come across a policy or anything of the like around limits etc and how much you are entitled to. Never heard of anyone being pulled in for taking however much they wanted.

Barely any colleagues around in the final hour before closing so haven't heard of anyone complaining it's not fair etc and we do charity at 8pm and the RTC CS applies after 9pm.

chris9997 · « **Reply #2 on:** 22-02-21, 05:00PM »

The other way of keeping the Cs stock in back area staff fridge I found that people would be greedy and leave nothing for others. This way is much better as more staff have the means to get the item does not matter where they work or are a second card holder.

DHardy · « **Reply #3 on:** 22-02-21, 05:19PM »

When we done it that way, we found we had more complaints from staff who would take it from warehouse etc before it hit the CS fridge - resulted in us standing over it and limiting the amount you could have when it came to the good stuff - meat etc. Free for all on the lettuce though - take what you want haha. I remember encouraging colleagues to take as much as possible and feed to pets rabbits, hamsters hahaa

londoner83 · « **Reply #4 on:** 22-02-21, 08:59PM »

Think it's much fairer on shopfloor. Area better covered by cameras and can also track via back office if people are allegedly abusing it.

barafear · « **Reply #5 on:** 22-02-21, 11:31PM »

Would Â£50 a week of colleague shop be classed as "abuse"?

lordadmiral · « **Reply #6 on:** 22-02-21, 11:57PM »

You have CS items available? !
Since fridge is gone in our store we hardly have anything at all. Some bread or cakes if you lucky or c**p like some greens.
Good Items go mostly to charity or simply being wasted n thrown away as no one reduce it for CS.
Shame. It feels that who does evening reducions can't be bothered. As stock must go through till they know they won't have it so no one will.

biggerpicture · « **Reply #7 on:** 23-02-21, 12:23AM »

As long as the process of reductions is followed then i don't see how it can be abused? All reductions should be in the appropriate shop floor fixture and then free after 9pm to all colleagues or paying customers

DHardy · « **Reply #8 on:** 23-02-21, 01:00AM »

Correct, as long as process is followed regarding reductions then no comeback around how much you are entitled to. Currently no policy etc around how much you can have for "free" aslong as reductions are followed and no foul play - then enjoy 😘

helpme · « **Reply #9 on:** 26-02-21, 02:13PM »

In our store if you are lucky you'll get some bread or rotting fruit/veg!
Those who are doing the CS reductions are putting the good items away to the side for themselves and their friends and keeping some back for the managers to keep them sweet. This starts from 6PM and they are quite brazen about it as anyone who questions management are basically told to keep their mouth shut for their own good!

DHardy · « **Reply #10 on:** 26-02-21, 03:31PM »

If that's the case, collect evidence pictures etc and take it further to a manager in store or senior/SM you can trust. Provide pics etc.

If you can't, send an email to your people partner.

You'll be doing what's right but your colleagues will take a dislike to you and so will the managers who you've complained about. Depends on what outcome youd want from this and whether you can handle the heat that you'll experience after.

Redshoes · « **Reply #11 on:** 27-02-21, 03:16AM »

Quote from: helpme on 26-02-21, 02:13PM

In our store if you are lucky you'll get some bread or rotting fruit/veg!
Those who are doing the CS reductions are putting the good items away to the side for themselves and their friends and keeping some back for the managers to keep them sweet. This starts from 6PM and they are quite brazen about it as anyone who questions management are basically told to keep their mouth shut for their own good!

A local store to me had a hub investigation about this. I donâ€™t know full outcome but I do know that some people no longer work for the company.

I would watch your own back. Stand back and keep yourself right and donâ€™t get dragged into it.

VladPutin · « **Reply #12 on:** 27-02-21, 06:16AM »

Quote from: DHardy on 26-02-21, 03:31PM

If that's the case, collect evidence pictures etc and take it further to a manager in store or senior/SM you can trust. Provide pics etc.

If you can't, send an email to your people partner.

You'll be doing what's right but your colleagues will take a dislike to you and so will the managers who you've complained about. Depends on what outcome youd want from this and whether you can handle the heat that you'll experience after.

I detect a problem with your cunning plan, Baldrick.

londoner83 · « **Reply #13 on:** 27-02-21, 08:03AM »

If that's the case call the protector line or drop Ken Murphy a email......however expect to be very unpopular instore if action is taken as a result.
If you cant handle that just ensure you play no part in any of the activities so you cant be implicated when the s*** hits the fan as sooner or later this will be uncovered.

NightAndDay · « **Reply #14 on:** 27-02-21, 10:20AM »

How would they know it was him that raised the complaint if protector line prides itself on confidentiality

dirty-donkey · « **Reply #15 on:** 27-02-21, 01:29PM »

As confidential as my village barmaid!
Think they just use Protector Line to lull 'troublemakers' into a false sense of security before grassing them up.
We have had two cases where complainers have suddenly been found to be 'inadequate workers' and harassed till they react adversely, then Bye-Byes!
The posters disappeared off the wall and we were all warned that the Protector Line has 'consequences' whatever that means.

People-person wise, its perhaps the integrity of the individual in your area.
Ours seems a reasonable sort, but....
Trust/throw/far etc.

As aggravating as seeing this misuse of this system is it it really the hill you want to set your flag on?
All for a mouldy loaf and a black banana?

alf · « **Reply #16 on:** 27-02-21, 03:46PM »

Don't reveal your name department and yes it is confidential, even with names provided it should be confidential of course, but I wouldn't trust the external company to not reveal even if accidentally.

Beyond that as long as the situation itself isn't something that will identify you, you're in the clear.

VladPutin · « **Reply #17 on:** 27-02-21, 09:27PM »

Quote from: dirty-donkey on 27-02-21, 01:29PM

As confidential as my village barmaid!
Think they just use Protector Line to lull 'troublemakers' into a false sense of security before grassing them up.
We have had two cases where complainers have suddenly been found to be 'inadequate workers' and harassed till they react adversely, then Bye-Byes!
The posters disappeared off the wall and we were all warned that the Protector Line has 'consequences' whatever that means.

People-person wise, its perhaps the integrity of the individual in your area.
Ours seems a reasonable sort, but....
Trust/throw/far etc.

As aggravating as seeing this misuse of this system is it it really the hill you want to set your flag on?
All for a mouldy loaf and a black banana?

Agreed. If some sad losers want to risk their jobs for cheap and nasty food, leave them to it. Just make sure there is no possible way you can be implicated when, inevitably, Mr Excrement is introduced to Mr Rotational Air Cooling Device.

Spidercatcher · « **Reply #18 on:** 27-02-21, 10:14PM »

Quote from: VladPutin on 27-02-21, 06:16AM

Quote from: DHardy on 26-02-21, 03:31PM
If that's the case, collect evidence pictures etc and take it further to a manager in store or senior/SM you can trust. Provide pics etc.

If you can't, send an email to your people partner.

You'll be doing what's right but your colleagues will take a dislike to you and so will the managers who you've complained about. Depends on what outcome youd want from this and whether you can handle the heat that you'll experience after.

I detect a problem with your cunning plan, Baldrick.

News:

Recent

Author Topic: Colleague Shop Fair Use? (Read 3546 times)