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Author Topic: Meat & Dairy hours  (Read 7943 times)

biggerpicture

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Meat & Dairy hours
« on: 08-07-20, 08:53AM »
How many people work on your meat & dairy section? I'm sure we don't have enough people. There are usually 6 of us in from 5 unil 9 to do everything.
We have no night team so we fill in the morning. It's madness trying to fill whilst dot com are picking.

lackofinterest

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Re: Meat & Dairy hours
« Reply #1 on: 08-07-20, 01:45PM »
dot comedy is nothing but a huge pain in the arse to the rest of the staff

King1999

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Re: Meat & Dairy hours
« Reply #2 on: 08-07-20, 02:30PM »
Everywhere is understaffed ....... heat map rubbish.

lucgeo

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Re: Meat & Dairy hours
« Reply #3 on: 08-07-20, 04:35PM »
How many people work on your meat & dairy section? I'm sure we don't have enough people. There are usually 6 of us in from 5 unil 9 to do everything.
We have no night team so we fill in the morning. It's madness trying to fill whilst dot com are picking.

A "concerned vulnerable customer" contacts HO customer services, no choice and aisles crammed with cages and staff...there is still a pandemic and they are not adhering to social distancing rules.
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lordadmiral

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Re: Meat & Dairy hours
« Reply #4 on: 08-07-20, 08:39PM »
24h to fill dairy and meat?! Not enough. My experience from SS is 3-4 people at 7.5 working hours each, excluding meat. Work done at night.
Day staff fill second delivery in the morning including meat. That's another team of 4 people.

Fixxer

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Re: Meat & Dairy hours
« Reply #5 on: 09-07-20, 01:53PM »
Superstore (not 24hrs) 1 person from 0500 to 0700, goes up to 2 till 1700 then it's 1 person till 1900, 2 people till 10 and back down to 1 until close at 0000

It used to be about 3 constantly from open to close but that's the way it's been for the past 4 weeks and we're told to expect it to continue until end Sept at least.
Produce are even worse hit.

Wastage and poor rotation are through the roof.

King1999

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Re: Meat & Dairy hours
« Reply #6 on: 09-07-20, 03:27PM »
Well the less staff there is,is what they want.......enjoy high waste bills,crumbling routines,price errors and more importantly a completely demoralised workforce who your going to struggle to get back.A lot of staff blame the company for their poor mental health in our store, so company wide it must be massive......just a thought.

Nightslave

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Re: Meat & Dairy hours
« Reply #7 on: 16-07-20, 08:37AM »
Our large superstore has 2  flexible staff and one manager for the whole meat and dairy. All they do all day are the routines, reductions and fill milk. It's very rare any of the blackstock is ever worked, including the star lines and promotional lines. Dot com start at 4am when we are trying to fill the shop. By the time we go home at 8am the shop is half empty. So no wonder customers are getting mad and shopping elsewhere. The heat map on nights is saying we are overstaffed, when most nights there are aisles with no one down all night. If we don't finish the delivery it is still there when we get in the next night and some of the grocery delivery from Monday night has still not been worked. Store manager moans what we have been doing all night, well you can't do much with no staff. Dot.com is more important than any other department including customers shopping and they get most of the overtime. I never known it this bad, we can all thank Dave Lewis for this mess.

lucgeo

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Re: Meat & Dairy hours
« Reply #8 on: 16-07-20, 08:47AM »
You all voice your concerns, in writing, to your manager and the SM, dated and signed, and you keep copies. If you're in the union, your rep should be assisting you as an intermediary.

The waste should be unacceptably high, if the back stock is not being worked, due to O.O.C.'s and this should flag up on the waste report?
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Hammer10

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Re: Meat & Dairy hours
« Reply #9 on: 16-07-20, 11:10AM »
Just do your job and hours take your breaks let the managers get the kick in for it eventually they will have to do something about it that is what I have been doing for the past 20 years it takes patience yes you will have bad days but it’s not your problem if they can’t see that the store is not being filled then they are blind and ignorant.They get paid a lot of money to manage you do not .

Longtimer45

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Re: Meat & Dairy hours
« Reply #10 on: 02-09-20, 10:17AM »
Sorry for jumping on this thread but not sure how to start a new post. Does anybody know what the specific new structure is for Fresh. Ie Produce & Bakery or Produce & Dairy?

Administrator Comment Ref: starting new topic. Please read VLH Supporter Benefits
« Last Edit: 02-09-20, 10:26AM by Nomad »

Siwel123

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Re: Meat & Dairy hours
« Reply #11 on: 02-09-20, 10:51AM »
What exactly do you mean by specific structure?

Fixxer

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Re: Meat & Dairy hours
« Reply #12 on: 09-09-20, 03:55PM »
Our store has just moved to a merged Produce & Bakery. Gone through 2 managers and now on the 3rd in the past 8 weeks. The managers are leaving saying it simply isn't possible to manage such a large dept with so few hours and only one manager to keep a hand on things

Hammer10

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Re: Meat & Dairy hours
« Reply #13 on: 09-09-20, 04:43PM »
Well the manage should do what it says on the tin that is manage you have dairy staff and produce staff they should work together as one dept now not stay on their own areas .simple.

BarryZola

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Re: Meat & Dairy hours
« Reply #14 on: 09-09-20, 08:39PM »
Our store has just moved to a merged Produce & Bakery. Gone through 2 managers and now on the 3rd in the past 8 weeks. The managers are leaving saying it simply isn't possible to manage such a large dept with so few hours and only one manager to keep a hand on things

Did you have a restructure of staff/hours when the departments were merged? New availability and available hours etc? Just wondering what the chances of redundancy for those on those departments would be haha! :)

NightAndDay

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Re: Meat & Dairy hours
« Reply #15 on: 09-09-20, 09:10PM »
Another classic example of expectations vs reality, for all the  "Manage your expectations" thrown about there doesn't seem to be a lot of taking that on board by the senior management team, expecting the world from 1 or 2 resources on next to minimum wage.

As for Team Managers leaving at such a rate, it's a case of who breaks first, the immovable object or the unstoppable force, There are only so many applicants out there, what do they do if nobody wants the job and can't fill the position due to the unrealistic workload possibly due to no capability assessments and business requirements analysis being done for the new merged roles?

Fixxer

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Re: Meat & Dairy hours
« Reply #16 on: 10-09-20, 11:36AM »
Did you have a restructure of staff/hours when the departments were merged? New availability and available hours etc? Just wondering what the chances of redundancy for those on those departments would be haha! :)

I can't imagine any such opportunities exist. Everyone is on such low hour core contracts in our store anyway (average over the 2 depts is 11.5hrs a week) that they just sort of shuffle around. Almost like it's been tactically planned they've cut everything back to core hours only  (leaving both depts on 1 person only from 11am onwards till end of twilight  - this in a reasonably large footprint superstore) and as soon as they start ramping things up there'll be people clamouring for any hours they can grab regardless of the time they are.

FarmerFred

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Re: Meat & Dairy hours
« Reply #17 on: 11-09-20, 09:09AM »
Our store has just moved to a merged Produce & Bakery. Gone through 2 managers and now on the 3rd in the past 8 weeks. The managers are leaving saying it simply isn't possible to manage such a large dept with so few hours and only one manager to keep a hand on things
Not wanting to sound flippant but Produce & Bakery doesn't constitute a large department, maybe these managers should try being a grocery manager - as in Grocery, BWS, Frozen & Backdoor/Warehouse all under 1 manager with tightly squeezed core hours.

biggerpicture

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Re: Meat & Dairy hours
« Reply #18 on: 23-09-20, 10:41AM »
I have now got to fill, date check etc... the Deli grab and go section after the counters closed. Where are the hours showing for this?

lucgeo

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Re: Meat & Dairy hours
« Reply #19 on: 23-09-20, 02:15PM »
Ask your manager for a " let's talk" and request a copy of your job description, which should include timings for each job. Ask to see the heat map, and if the hours for the dept are running under or over?
Live for today. Learn from yesterday.

Fixxer

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Re: Meat & Dairy hours
« Reply #20 on: 23-09-20, 02:59PM »
I doubt it matters what the hours say.

We currently have one person, twilight, on produce expected to do waste, finals, charity donations, back stock, waste again as well as pull in and work a full delivery (45 cage/dollies) all in a 6 hour shift. After there's only been one person on all day the state of the dept really doesn't allow for it.


lucgeo

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Re: Meat & Dairy hours
« Reply #21 on: 23-09-20, 03:20PM »
If the hours, job timings and description differ,and in detriment to what's being expected from you, then it is a management issue, if the tasks aren't completed.
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Redshoes

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Re: Meat & Dairy hours
« Reply #22 on: 24-09-20, 07:12AM »
If the large stores go the same way as the small stores you will be doing many different roles in a day. This is the way things are going. Moving away from "that's not my job".

lucgeo

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Re: Meat & Dairy hours
« Reply #23 on: 24-09-20, 08:45AM »
But each task will have a set time frame and a a job description. So if you're tasked to cover a specific role, then you should be TRAINED to do that role, and given the correct amount of time to complete it. So someone allocated a task to complete, must have the required shift hours to complete it. Not told the usual " it'll only take you 5 mins."
That is where the management let themselves and the CA's down. They push people to do tasks without sufficient time to complete, resulting in a domino effect on the next colleague coming on the section, being left with the non completed tasks to do, before they can commence on their own. It causes frustration and resentment between colleagues, which is all down to the manager not managing their department.
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biggerpicture

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Re: Meat & Dairy hours
« Reply #24 on: 30-12-20, 10:39PM »
Is there anyone out there who is a twilight fill and a dot com store?

The hours seems to be less but the tasks seem to be increasing.