Welcome, Guest. Please login or register.
Did you miss your activation email?

13-08-20, 08:49AM

Login with username, password and session length

Recent

Members
  • Total Members: 6608
  • Latest: numbnut
Stats
  • Total Posts: 47867
  • Total Topics: 957
  • Online Today: 91
  • Online Ever: 525
  • (11-07-20, 04:47PM)
Users Online

Author Topic: Think 25 and facemasks  (Read 5259 times)

alf

  • VLH Supporter
  • Know All
  • ******
  • Posts: 465
Re: Think 25 and facemasks
« Reply #25 on: 30-06-20, 01:22PM »
And for the record...motorcycle crash helmets should be removed immediately prior to entering any store or PFS internal shop area. Acces to store is denied to anyone refusing to remove their crash helmet!

@alf
" if face masks were mandatory, it would be a different matter"
That was my query regarding religious face coverings. Are all age restricted items refused to these female customers?? Twould seem from the think 25 update, that this be the case ???

By mandatory I mean legally required, I believe face masks were required for some public transport for example. Though on a related note I do wish face masks were required for access to shops, but that’s a different topic.

Other face masks religious or not, are not legally mandatory, they are simply by choice and the age restricted sales policy still applies. If you cannot assess the age The sale does not continue.

Now I get the controversial nature, but as far as I know there’s no set policy for dealing with burqas or similar as I figure they are fortunately rare occurrences. And to be blunt I would rather Tesco didn’t pander to such a backwards practice.


MysteryTurkey

  • VLH Supporter
  • Newbie
  • ******
  • Posts: 3
Re: Think 25 and facemasks
« Reply #26 on: 30-06-20, 02:29PM »
.... we had a pair of pro shoplifters in the other day (£150 JD and Smirnoff) definitely using masks and gloves to hide their identities .....

In our store not even kidding we had 3 Eastern European come in and steal 2k worth of alcohol. They were seen detagging near customers on CCTV.

gomezz

  • Global Moderator
  • Sad Muppet
  • ******
  • Posts: 2690
Re: Think 25 and facemasks
« Reply #27 on: 30-06-20, 03:39PM »
If it is not in Dave's weekly email then it is not something I need to know.

Mind you, much of what *is* in his emails I do not need to know.   ;D
"The progress of the kart is more important than its direction"

Redshoes

  • Smart Arse
  • *****
  • Posts: 769
Re: Think 25 and facemasks
« Reply #28 on: 01-07-20, 07:13AM »
Message was put out on the weekly dept news. There used to be services and checkout newsletters but they are now combined. We have a folder for the newsletters and other dept briefs. They are also available on the help centre via comms.
There is still team 5 but managers are no longer assessed on if this is delivered or not. It does not come out weekly and is also displayed online. You can see the company message online but you won't get the store or dept message online.
In regards to think 25 and face coverings. If worn for religious reasons, in a lot of cases it is also against the religion to drink alcohol. There would still be restriction on things like knives for example and is still required. The government brief is that enforced removal of face coverings should only be for security reasons at border control for example. In other places is is treated same as someone who does not have ID with them. It is simply a matter of proving age, if customer is not clearly of age they need to produce ID that needs to be checked. If they can't do this the sale should be politely refused.

NightAndDay

  • Smart Arse
  • *****
  • Posts: 954
Re: Think 25 and facemasks
« Reply #29 on: 01-07-20, 12:54PM »
And for the record...motorcycle crash helmets should be removed immediately prior to entering any store or PFS internal shop area. Acces to store is denied to anyone refusing to remove their crash helmet!

@alf
" if face masks were mandatory, it would be a different matter"
That was my query regarding religious face coverings. Are all age restricted items refused to these female customers?? Twould seem from the think 25 update, that this be the case ???

By mandatory I mean legally required, I believe face masks were required for some public transport for example. Though on a related note I do wish face masks were required for access to shops, but that’s a different topic.

Other face masks religious or not, are not legally mandatory, they are simply by choice and the age restricted sales policy still applies. If you cannot assess the age The sale does not continue.

Now I get the controversial nature, but as far as I know there’s no set policy for dealing with burqas or similar as I figure they are fortunately rare occurrences. And to be blunt I would rather Tesco didn’t pander to such a backwards practice.

It depends on the religious clothing headpiece and religion, it's religious discrimination to refuse service because the customer refuses to remove a religious article of clothing, (exception being full burqas and niqabs and only for ID purposes or other scenarios where it's law to identify a person by their age) however most of these religions prohibit the followers from consuming things such as alcohol, so the scenario where they would buy alcohol happens very rarely, less so with other age restricted products.

Most places adopt the same rules as used by the DVLA/DSA and the passport agency, so it's unacceptable to ask someone to remove their turban or other religious head piece as long as it doesn't  cover the outline of the eyes, nose or mouth.

alf

  • VLH Supporter
  • Know All
  • ******
  • Posts: 465
Re: Think 25 and facemasks
« Reply #30 on: 01-07-20, 01:58PM »
And for the record...motorcycle crash helmets should be removed immediately prior to entering any store or PFS internal shop area. Acces to store is denied to anyone refusing to remove their crash helmet!

@alf
" if face masks were mandatory, it would be a different matter"
That was my query regarding religious face coverings. Are all age restricted items refused to these female customers?? Twould seem from the think 25 update, that this be the case ???

By mandatory I mean legally required, I believe face masks were required for some public transport for example. Though on a related note I do wish face masks were required for access to shops, but that’s a different topic.

Other face masks religious or not, are not legally mandatory, they are simply by choice and the age restricted sales policy still applies. If you cannot assess the age The sale does not continue.

Now I get the controversial nature, but as far as I know there’s no set policy for dealing with burqas or similar as I figure they are fortunately rare occurrences. And to be blunt I would rather Tesco didn’t pander to such a backwards practice.

It depends on the religious clothing headpiece and religion, it's religious discrimination to refuse service because the customer refuses to remove a religious article of clothing, (exception being full burqas and niqabs and only for ID purposes or other scenarios where it's law to identify a person by their age) however most of these religions prohibit the followers from consuming things such as alcohol, so the scenario where they would buy alcohol happens very rarely, less so with other age restricted products.

Topic of thread “think 25 and face masks”

Read the thread dude, any mention of religion has been in the context of face masks/face coverings in regards to age restricted sales.




tempworker2020

  • VLH Supporter
  • Newbie
  • ******
  • Posts: 3
Re: Think 25 and facemasks
« Reply #31 on: 05-07-20, 04:18AM »
Challange 25 has always been a difficult one setting aside the religious side of things which has been already discussed. My approach has always been 'Can you remove the mask for a second while I check your ID'.  Normally there is no opposition but this can be challenged if that happens I would call team support and leave it up to them. 

gomezz

  • Global Moderator
  • Sad Muppet
  • ******
  • Posts: 2690
Re: Think 25 and facemasks
« Reply #32 on: 05-07-20, 11:17AM »
Surely the mask may be removed for a few seconds while both customer and cashier hold their breath which has the same effect of stopping aerosol spray of breath?
"The progress of the kart is more important than its direction"

OH

  • VLH Supporter
  • Newbie
  • ******
  • Posts: 24
Re: Think 25 and facemasks
« Reply #33 on: 05-07-20, 07:37PM »
If / when wearing face masks in shops becomes mandatory
https://www.thegrocer.co.uk/supermarkets/face-masks-to-be-mandatory-in-shops-in-scotland-from-next-week/646029.article

Customers will be prevented by law from removing masks.

Think 25 is going to stop an enormous amount of alcohol sales!

notsofunny

  • Sad Muppet
  • ******
  • Posts: 1380
Re: Think 25 and facemasks
« Reply #34 on: 05-07-20, 08:01PM »

Well if this does stop sales in stores , Everyone will be able to go to pubs since no face covering rules seem to apply in them  ???


OH

  • VLH Supporter
  • Newbie
  • ******
  • Posts: 24
Re: Think 25 and facemasks
« Reply #35 on: 05-07-20, 08:10PM »
Drinking through a mask spoils the taste a bit! ;D

 

SMF spam blocked by CleanTalk