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Author Topic: Delivery protocol  (Read 2132 times)

Mark calloway

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Delivery protocol
« on: 03-05-20, 11:29AM »
Hi guys, we're in isolation for two weeks and we've got a delivery coming tomorrow. Whats the procedure for dropping the goods off?? Does the driver leave it on the doorstep then step away while I unload it?

Welshie

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Re: Delivery protocol
« Reply #1 on: 03-05-20, 12:34PM »
It will be bagged so providing you're not in a flat , he'll set totes down on doorstep , go get other totes while you empty first ones etc . Once emptied I slide the empty ones to the side with my foot . The driver will stay 2 metres away at all times . We know most of the drivers well and even when standing at the door having a matter they stayed at least 2metres away x

gomezz

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Re: Delivery protocol
« Reply #2 on: 03-05-20, 11:05PM »
I don't let the customer near the trays and lift the bags onto the doorstep myself while they stand back.
"The progress of the kart is more important than its direction"

fatboy

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Re: Delivery protocol
« Reply #3 on: 04-05-20, 07:57AM »
I knock on the door, stand back and explain subs etc then ask the customer to stay indoors with the door closed whilst making delivery. Put the bags on the doorstep then give them a knock when finished. Most of our drivers do the same & customers seem happy for us to do it this way.

Mark calloway

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Re: Delivery protocol
« Reply #4 on: 04-05-20, 09:25AM »
That's a good idea. That's fine with me. Cheers guys

gomezz

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Re: Delivery protocol
« Reply #5 on: 04-05-20, 10:58AM »
I should add I do not breath in or out while putting the bags on the doorstep but wait until I step back to do the next tray.  Similarly, I hold my breath my walking past someone who is seems a little too close for comfort.
"The progress of the kart is more important than its direction"

 

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