verylittlehelps

Very Little Helps => Dot Com => Topic started by: Sandy on 22-08-19, 09:04PM

Title: Pick rate
Post by: Sandy on 22-08-19, 09:04PM
So our pick rate has gone from 152 to 179 !!! Plus have to use toilet in that time wtf?????
Title: Re: Pick rate
Post by: Pro123 on 22-08-19, 09:54PM
Ours isn't as high as 179 but now the bags have gone and with the new pick sticks I'm finding I'm averaging between 170-190.
Title: Re: Pick rate
Post by: Welshie on 22-08-19, 10:28PM
Pick rate will also depend on size of store and how far the barcode to scan start/end of puck is from shop floor .

AND not to turn this into the csd/pfs pay rate thread , check-outs get timed on their scan rate  and idle time .
Dotcom drivers are timed on their deliveries and have set times to deliver whilst also having their driving speed measured.
Title: Re: Pick rate
Post by: blueberet on 23-08-19, 12:28AM
CDDs might be timed but no where near the scrutiny of pickers, if anything Tesco give us more time than necessary to make a delivery, unless some bafoon has ordered 10 crates of water and lives on the 2nd floor with no lift.. They also only care if we go 10% + 3 over the limit ie 36 in a 30 so that is never an issue.
Title: Re: Pick rate
Post by: fatboy on 23-08-19, 07:33AM
Tesco give us more time than necessary to make a delivery  :D you want to come to our store before saying that!!
Title: Re: Pick rate
Post by: lucgeo on 23-08-19, 08:37AM
Shhh...walls have ears, websites have eyes... :-X
Title: Re: Pick rate
Post by: Scottishlass on 23-08-19, 11:31AM
Title: Re: Pick rate
Post by: Cleaner1 on 23-08-19, 11:36AM
Ours is down as a few trolleys went missing.
Title: Re: Pick rate
Post by: Paupers wage on 23-08-19, 02:53PM
Dot com colleagues have to fill trays to max, permission has now to be sought to start a second tray if no more can be squashed into original allotted tray, assuming this is to cut down on drivers time at customer doorstep/kitchen unloading
Title: Re: Pick rate
Post by: fatboy on 23-08-19, 03:22PM
Dotcom has a lot of sickness due to drivers having bad backs, cant see how upping the weight of the tray is gonna help.
Title: Re: Pick rate
Post by: Twinkletoes on 23-08-19, 04:54PM
About time dot.com had to put a shift in, since it's very existence they have been known to be the Tesco slackers.   No more time for standing about chatting or standing with confused look on their face looking for item that is right in front of them.   Happy days!
Title: Re: Pick rate
Post by: NightAndDay on 23-08-19, 05:23PM
Dotcom has a lot of sickness due to drivers having bad backs, cant see how upping the weight of the tray is gonna help.

I'd be having a bad back quite often as well if I was being paid less for the same role than all of their competitors.
Title: Re: Pick rate
Post by: fatboy on 23-08-19, 05:36PM
Title: Re: Pick rate
Post by: Sandy on 23-08-19, 08:44PM
About time dot.com had to put a shift in, since it's very existence they have been known to be the Tesco slackers.   No more time for standing about chatting or standing with confused look on their face looking for item that is right in front of them.   Happy days!
Title: Re: Pick rate
Post by: Sandy on 23-08-19, 09:27PM
Are you for real what's your job??, just stirring tho
Things up  I bet 😅I felt like I did a work

out today nonstop and I'm 54 hot sweats ia cliche it's real   menopause

A

nd not nice when you're already running around and daren't go for toilet break
 Cos off your pick rate 100 items on 34 mins ok  with multiples not so good with random items let's talk about Christmas and eater later what's your job,,???
Ps not  eating before or during work n
o more can't risk it no time for a ykw 🤩🙄🤣 tena ladies we all get there please don't slsg off pickers who's done the job? Xx I know everyone works hard respect let's support each other we all work hard for very little reward 🤗 what store do you work in how big is dotcom

[color=yellow
[/color]


Title: Re: Pick rate
Post by: Pochin123 on 23-08-19, 09:47PM
I say this to everyone who at Tesco's doing a timed job. Don't not p**s Yourself to ensure you hit your rate.

Ever
Title: Re: Pick rate
Post by: Sandy on 23-08-19, 10:09PM
I won't but the job has lost all job satisfaction for me now getting good quality and packing nice no time anymore let's all become robots 🤣
Title: Re: Pick rate
Post by: Sandy on 23-08-19, 10:20PM
Some dotcom pickers do take the p**s and stand around talking maybe that's why the pick rate is going up to get rid of the wasters I hate them as. Much as you it's some of the younger generation  In my store only a minority but don't tar is all with same brush my work ethic is phenomenal always has been I'm 54 mate old school and my children are the same as me
Title: Re: Pick rate
Post by: fatboy on 23-08-19, 10:31PM
Pick rate goes up, standard of packing comes down. I'm a driver & when presenting customers with their shopping, some of the trays look like all the items have been dropped in from a great height.
Title: Re: Pick rate
Post by: Sandy on 23-08-19, 10:37PM
Pick rate goes up, standard of packing comes down. I'm a driver & when presenting customers with their shopping, some of the trays look like all the items have been dropped in from a great height.

Pick rate goes up, standard of packing comes down. I'm a driver & when presenting customers with their shopping, some of the trays look like all the items have been dropped in from a great height.
feel sorry for the drivers
Ok one last thing I've seen a job tesco nights 4 nights do you think it's better than dotcom 5 days at 4 hours a day
more money more breaks anyone any ideas for me ? Stay with dotcom  20 hours plus about 9 hours overtime or apply for nights I can do the work I'm a grafter looking for input from night workers how long you been doing the job do you burn out?




Title: Re: Pick rate
Post by: Sandy on 23-08-19, 10:43PM
I always prided myself on my packing now all I have time to do is not squash stuff; are drivers getting more time to deliver do the customers have boxes  bags ready ? Are they unhappy with bagless, , ?
Title: Re: Pick rate
Post by: fatboy on 23-08-19, 10:49PM
Customers generally happy not to have bags but a few unhappy ones complaining. Drivers get no longer to do deliveries.
Title: Re: Pick rate
Post by: Sandy on 23-08-19, 11:15PM
What's it like being a driver do you enjoy it long hours/days? I originally applied to be a driver but at my interview they kept going on about me being a personal shopper then they failed me driving for not using my wing mirrors enough someone else for using them too much 🙄would you recommend your job they are crying out for drivers at my place just have to remember the wing mirrors
Title: Re: Pick rate
Post by: Welshie on 24-08-19, 12:37AM
@sandy , I've done dotcom and I've done night replenishment . Dotcom is like a day off compared to night replenishment.  Although it's all store specific,  our nightshift replenishment is horrendous so heavy and so short staffed
Title: Re: Pick rate
Post by: Sandy on 24-08-19, 01:10AM
Welshie thank you so much for your feedback, I think I'll stay in dotcom
What's your current role?
Title: Re: Pick rate
Post by: Sandy on 24-08-19, 01:21AM
Title: Re: Pick rate
Post by: Ford Torino on 24-08-19, 06:37AM
Title: Re: Pick rate
Post by: fatboy on 24-08-19, 07:27AM
The driving side has got harder & harder over the last few years what with the max number of drops increased, the weight of trays going up & now bagless deliveries. No wonder they are saying theres been a high turnover of drivers, isn't it clear why?! I've been driving for tesco for years & have personally adapted to the changes quite well but for new starters it is virtually impossible for them to keep up with the timings, they get stressed out with always being late back to store & after a few weeks leave.
Title: Re: Pick rate
Post by: blueberet on 25-08-19, 12:17AM
What's it like being a driver do you enjoy it long hours/days? I originally applied to be a driver but at my interview they kept going on about me being a personal shopper then they failed me driving for not using my wing mirrors enough someone else for using them too much 🙄would you recommend your job they are crying out for drivers at my place just have to remember the wing mirrors
It's a heavy job, people come into the job thinking its like delivering a pizza. Most drops are going to be about 40-60kg and you'll do that in 2-4 trips to the door and depending on how busy your store is you'll get up to 17 drops per wave, Have a go at emptying the trays from the pick to the dollies if you can handle that for a shift you can easily be a driver as long as you can use a sat nav and then you can go to the toilet whenever you want!
Title: Re: Pick rate
Post by: gomezz on 25-08-19, 08:28AM
I actually find doing back room turnaround unloading trollies onto dollies more tiring on my legs as you don't get the same recovery periods while driving between deliveries.  As well as the physical part of the driver job though you also have to be someone who likes their own company for most of the day.  Seen many drivers come and go because they can't hack that part of it.
Title: Re: Pick rate
Post by: ElderEnclave on 25-08-19, 09:26PM
Pick rate will also depend on size of store and how far the barcode to scan start/end of puck is from shop floor .

AND not to turn this into the csd/pfs pay rate thread , check-outs get timed on their scan rate  and idle time .
Dotcom drivers are timed on their deliveries and have set times to deliver whilst also having their driving speed measured.

Yikes that makes us express look easy but we do have very busy periods and stack and unloading deliveries sometimes we just manage to finish before the shift with our break. Deliveries come at random times over the weekend which is our busiest period.

On to the pick rate what is that by the way?
Title: Re: Pick rate
Post by: Welshie on 26-08-19, 01:13AM
This thread is about dotcom puck rates , I didn't think Express had dotcom .
Title: Re: Pick rate
Post by: ElderEnclave on 26-08-19, 04:37PM
This thread is about dotcom puck rates , I didn't think Express had dotcom .

I was just stating my view and I asked what was a pick rate? You just commented being a smart arse.
Title: Re: Pick rate
Post by: Welshie on 26-08-19, 04:43PM
No I didn't,  no Express near me , so simply stating that I didn't think Express had dotcom but maybe someone else can answer me , do Express have dotcom ??
Title: Re: Pick rate
Post by: Welshie on 26-08-19, 04:56PM
Welshie thank you so much for your feedback, I think I'll stay in dotcom
What's your current role?

I was moved due to rhrp , I still do one night replenishment and my other nights pfs as I refused to change my hours . I also ended up in dotcom years ago due to rhrp , like you say their are pickers with great pick rates and great turnaround times but others who stand about shop floor talking and stand on their phones in between picks , it drove me insane but that was at a time when dotcom got all the help they needed so nothing was ever said to them and noone was ever spoken to about their pick rate . I imagine it is worse for you now that they are tightening the budget for dotcom .
Title: Re: Pick rate
Post by: NightAndDay on 26-08-19, 11:27PM
No I didn't,  no Express near me , so simply stating that I didn't think Express had dotcom but maybe someone else can answer me , do Express have dotcom ??

Express doesn't have dotcom.
Title: Re: Pick rate
Post by: Ducking Hell on 27-08-19, 06:54PM
In reply to drivers having bad backs.. what about the pickers too.. they are suffering with injuries from pushing them heavy trollies
Title: Re: Pick rate
Post by: Cleaner1 on 27-08-19, 07:12PM
If suffering a bad back move to a store where the work load is less, ask for a change of role or find a new job.
Title: Re: Pick rate
Post by: fatboy on 27-08-19, 09:37PM
I'm not personally suffering with my back but know plenty who are & have.
Title: Re: Pick rate
Post by: Evil seeds on 19-09-19, 06:24AM
Anyone know how to reboot the team pads?
Title: Re: Pick rate
Post by: secret on 23-10-19, 03:10PM
Hi, Forgive me for jumping on this thread, but it does kind of concern pick rates, was after some advice on who to go to regarding a few incidents.
A few weeks ago a picker was down an aisle and was merely saying hello to another member of staff when one of the dot com managers came up behind her a physically pushed her along while screeching in her ear to stop talking.
This same manager has verbally threatened a staff members job while she in shopping because she had the nerve to say hello to one of her friends who was working at the time.
There are more incidents as well, the trouble is because this particular manager is the senior managers 'pet', they socialise outside of work so in her eyes he can do wrong and in turn the senior manager is the store mangers 'pet' and again can do no wrong. They all put his rudeness and attitude down to his 'condition' or 'illness' which is totally BS, Also as most of the staff are on flexi contracts they don't want to be seen as trouble makers and not get offered any overtime, so they put up with it so they don't lose out on any money.

Again apologies if this is the wrong place for this.
Title: Re: Pick rate
Post by: lucgeo on 23-10-19, 04:37PM
As soon as that manager laid a hand on your colleague, he crossed the line... It doesn't matter who he knows, or if he sits on the right hand of God, it is an aggressive bullying gesture which could result in gross misconduct and dismissal.

As it was witnessed by another colleague, then he can deny it all he wants, he won't get away with it, by saying it wasn't caught on the CCTV. A greivance for dignity at work should be made immediately, by that colleague that they were ridiculed in front of another colleague and customers, and was also physically assaulted.

Once that greivance is placed, the manager, senior manager or the store manager, are not permitted to have any contact with the colleague regarding the matter. It has to be taken out of store by the area PM. So his mates can't do diddly squat about it!!

Speak to your rep about this ASAP, as if there is supporting CCTV evidence, they don't get the chance for it to disappear.
Title: Re: Pick rate
Post by: Whistleblower on 23-10-19, 05:29PM
Hi, Forgive me for jumping on this thread, but it does kind of concern pick rates, was after some advice on who to go to regarding a few incidents.
A few weeks ago a picker was down an aisle and was merely saying hello to another member of staff when one of the dot com managers came up behind her a physically pushed her along while screeching in her ear to stop talking.
This same manager has verbally threatened a staff members job while she in shopping because she had the nerve to say hello to one of her friends who was working at the time.
There are more incidents as well, the trouble is because this particular manager is the senior managers 'pet', they socialise outside of work so in her eyes he can do wrong and in turn the senior manager is the store mangers 'pet' and again can do no wrong. They all put his rudeness and attitude down to his 'condition' or 'illness' which is totally BS, Also as most of the staff are on flexi contracts they don't want to be seen as trouble makers and not get offered any overtime, so they put up with it so they don't lose out on any money.

Again apologies if this is the wrong place for this.
If you have enough evidence, go for grievance, there is no excuse for bullying/aggressive behaviour, maybe he thinks he can get away with it because he's the store pet but he can't, and your co workers should report him and get this pet a new home.
Title: Re: Pick rate
Post by: NightAndDay on 23-10-19, 08:21PM
The conclusion to grievances and reconcilliation with ACAS is an employment tribunal for harrassment, assault or if it comes to it, constructive dismissal or the grievance being upheld, an investigation from the group PM will occur after Tesco pays out on damages as to why the grievances and reconcilliation wasn't dealt with in the appropriate manner, costing the company money through tribunals by poor decision making is considered gross misconduct, so the SM will likely receive final written/demotion/sacked and senior manager sacked.