verylittlehelps

Very Little Helps => Stores => Topic started by: radaghastly on 11-01-23, 01:21PM

Title: Wage deductions
Post by: radaghastly on 11-01-23, 01:21PM
A lot of colleagues are noticing the occasional 15 minute deduction on their wage slips. These are always coded "Unpaid Leave Retro  0.25 hours"

Does anyone have any insight as to what this is for?
Some of us are theorising it may be being applied for clocking-in exceptions??

Title: Re: Wage deductions
Post by: Beanny on 11-01-23, 01:30PM
Spot on. If you are late you will be docked!
Title: Re: Wage deductions
Post by: radaghastly on 11-01-23, 01:44PM
Would this not be breaching contract law?

It is certainly against Tesco's own policy. "Lateness Guide" on the Tesco site states the following:-

3. Is lateness always paid?
Yes. Colleagues must always be paid, if they are late.
Title: Re: Wage deductions
Post by: Sherwoodforest on 11-01-23, 03:07PM
Continual lateness should be dealt with,swings and roundabouts
Title: Re: Wage deductions
Post by: biggerpicture on 11-01-23, 06:15PM
Shouldn't be deducting lateness. It's conduct and the process should be followed
Title: Re: Wage deductions
Post by: londoner83 on 12-01-23, 08:30AM
You can't be punished twice for the same offence.....so if you are being deducted pay for being late you can't also be given let's talks or conduct warnings for the same thing.

Official policy is to pay you despite you being late and to follow the misconduct process.
Title: Re: Wage deductions
Post by: oldfashionedplayer on 12-01-23, 08:59AM
yep as londoner said in regards to the being paid its required they have to pay you whether you are 1 minute late or 1 hour late, and follow the lets talk / misconduct process..

one of ours was late every shift for about a year, no matter how much we complained, managers weren't happy either, they eventually decided to manage him after about 10 months of it and changed his shifts... was late like half of the time then which they were happy with.. lmao.

eventually the guy left of his own accord for another job but they ended up going through the supporting your attendance and managing a colleague out of the business process, a process that usually takes a year to get someone out anyhow...
Title: Re: Wage deductions
Post by: trivi on 12-01-23, 09:28AM
My last store the wages admin was putting people as paid absence lateness and got told to stop cause one of the people being late complained lol
Title: Re: Wage deductions
Post by: Redshoes on 12-01-23, 09:38AM
I think it's more likely to be people clocking in too early. We have a lot that arrive early and have a drink in canteen before they start work. We have had to do some coaching on not clocking in until you start work.
Title: Re: Wage deductions
Post by: grim up north on 12-01-23, 11:49AM
Someone at my DC was 6 hours late for their 7.5 hr shift due to an issue on the motorway. They did 1.5hrs work and were paid for the whole shift
Title: Re: Wage deductions
Post by: oldfashionedplayer on 13-01-23, 02:34AM
Used to always clock in half an hour early, then they started complaining, that it needed to be 3 minutes before and 3 minutes after maximum.. So always go up early to clock out to make sure we aren't late lol.

working hours policy think it is? mentions about clocking in time, that you should clock in when your ready to start work and go straight to it, so ideally we should be clocking in on the dot and going.. so I always clock in then way the 3 minutes then go, as thats 3 minutes im not paid for so not going to get free labour  :D
Title: Re: Wage deductions
Post by: lucgeo on 13-01-23, 06:26PM
Quote from: radaghastly on 11-01-23, 01:21PMA lot of colleagues are noticing the occasional 15 minute deduction on their wage slips. These are always coded "Unpaid Leave Retro  0.25 hours"

Does anyone have any insight as to what this is for?
Some of us are theorising it may be being applied for clocking-in exceptions??


So as it's several colleagues having this time deducted from their pay, once it's been established it's for lateness, a group grievance should be submitted to your people partner and SM!

The withholding of this pay has been authorised by just the one person as it's across the board of depts and colleagues. If you still have a wages clerk, that's your first port of call, to ask who authorised the non payments when the came up in exceptions? Ask for a print out of the amount of time docked and request immediate monetary recompense in your grievance!

Do not be fobbed off...every trained team support,team leader or section manager and wages clerk will be aware that lateness is a conduct issue. If anyone has received warnings for lateness AND had the time docked from their pay for the same period, should have a note placed in their file and have that warning ignored for any future meetings.
Title: Re: Wage deductions
Post by: 5fdp on 13-01-23, 09:38PM
Lateness is a conduct issue and should be paid. The reason will be is to their mbh down. Every little helps. There is alot of pressure from above regarding reducing the hrs within each store. Over a week this could add up to a significant amount of hrs saved.
Title: Re: Wage deductions
Post by: Redshoes on 14-01-23, 11:20AM
Lateness is a conduct issue but it can't be double punished. If time is deducted it can't then go to disciplinary. That's why lateness should be paid.
It has not been established that this is the reason for deductions on wages. It is far more likely that this is due to colleagues clocking in early or staying late. Overtime is zero in many stores just now. In all stores it's tightly controlled. Those who clock in early or stay late will be unauthorised overtime and as such it not budgeted for.
Title: Re: Wage deductions
Post by: Redshoes on 14-01-23, 11:29AM
The company can also ask you to pay back the lateness time. It should be done at an agreed time. When this time is paid back it's not overtime so may show as a deduction. The easy thing is to stay late at the end of the same shift but that is not always the right thing to do for the colleague or the dept.
I'm most cases someone will be 15 mins late and it's a one off and that is the beginning and end of the matter. Those repeat offenders may have to pay back time.
Title: Re: Wage deductions
Post by: Ginsoakedlush on 19-01-23, 03:49PM
Definitely get that checked out, all lateness is paid
Title: Re: Wage deductions
Post by: Kentuckyfriedchicken on 19-01-23, 08:05PM
Quote from: radaghastly on 11-01-23, 01:21PMA lot of colleagues are noticing the occasional 15 minute deduction on their wage slips. These are always coded "Unpaid Leave Retro  0.25 hours"

Does anyone have any insight as to what this is for?
Some of us are theorising it may be being applied for clocking-in exceptions??



This could be for a number of many things. Yes, if it's lateness then it should be paid. Why are these colleagues not speaking to their team manager about these unpaid hours? Did they leave early? Was it around Christmas time and the store closed early so colleagues got away? Don't think it's a wrongdoing of anything unless you can identify what the reasons are. I am assuming you have been affected by this too? Questions about pay should be discussed in store, not on here
Title: Re: Wage deductions
Post by: lucgeo on 20-01-23, 06:08AM
 8-) yes because as we know, Tesco Managers are always approachable, open and honest  :-X  8-)

Why should questions on pay, or any other topic not be discussed on here, only instore  ???
Title: Re: Wage deductions
Post by: 2ndtimeround on 20-01-23, 09:05AM
Simply because you can not get a resolution on here but you can by raising a query in store.
I'd assumed that the purpose of asking things on here was to seek advice around how best to find a resolution to a problem.
It does appear however that for a select few it is simply an outlet for negativity over anything and everything.
Title: Re: Wage deductions
Post by: chris9997 on 20-01-23, 09:06AM
Yes lateness is paid as it is illegal not to pay , however tesco get around this by coding as paid leave so anyone see 15 minutes paid leave come up on wage slip this is coming off holiday.(for work and pay stores.)
Title: Re: Wage deductions
Post by: 5fdp on 20-01-23, 09:12AM
Chris9997 its not illegal. What it does is reduce the persons hourly rate below the minimum wage rate, which is illegal. If they were on a very much higher rate of pay you could easily unpay them.
Title: Re: Wage deductions
Post by: Nomad on 20-01-23, 09:23AM
Quote from: chris9997 on 20-01-23, 09:06AMYes lateness is paid as it is illegal not to pay , however tesco get around this by coding as paid leave so anyone see 15 minutes paid leave come up on wage slip this is coming off holiday.(for work and pay stores.)


Late for work ! lose holiday pay/allowance  :o  not sure that's legit  :question:
Title: Re: Wage deductions
Post by: Redshoes on 20-01-23, 09:45AM
Quote from: chris9997 on 20-01-23, 09:06AMYes lateness is paid as it is illegal not to pay , however tesco get around this by coding as paid leave so anyone see 15 minutes paid leave come up on wage slip this is coming off holiday.(for work and pay stores.)


I have never seen this done.
Title: Re: Wage deductions
Post by: Jake of all on 22-01-23, 07:42PM
Retro means from a previous pay period. It is nothing to do with being late, which is a paid absence.
Title: Re: Wage deductions
Post by: Brownieboy on 22-01-23, 09:48PM
It could be for clocking off early... your allowed 3 minutes but any more they usually dock your pay.
Title: Re: Wage deductions
Post by: Loki on 28-01-23, 12:31AM
Quote from: Nomad on 20-01-23, 09:23AM
Quote from: chris9997 on 20-01-23, 09:06AMYes lateness is paid as it is illegal not to pay , however tesco get around this by coding as paid leave so anyone see 15 minutes paid leave come up on wage slip this is coming off holiday.(for work and pay stores.)


Late for work ! lose holiday pay/allowance  :o  not sure that's legit  :question:

It's not Nomad and never has been. Anyone being deducted monies OR leave for being late should raise the issue asap as it's a clear breach of contract.
Title: Re: Wage deductions
Post by: Sherwoodforest on 28-01-23, 10:51AM
@loki isnt being late a breach of contract?
Title: Re: Wage deductions
Post by: Nomad on 28-01-23, 11:05AM
There are so many actions MM don't do either correctly or fully that is a breach of their contract that I can't begin to list them.
Title: Re: Wage deductions
Post by: Loki on 28-01-23, 12:08PM
Quote from: Sherwoodforest on 28-01-23, 10:51AM@loki isnt being late a breach of contract?

There are occasions of lateness that are out of an employee's control IE transport delays. The policy clearly acknowledges that there may be mitigating circumstances that causes one to arrive at work late. However, persistent lateness could become an issue of misconduct.

So no, lateness is not automatically a breach of contract whereas to unilaterally deduct one's wages for being late is.

Title: Re: Wage deductions
Post by: Truthtalker on 28-01-23, 05:59PM
More likely late clocking. Your manager shouldn't be deducting money. They should find out why the person was late and follow the lateness process
Title: Re: Wage deductions
Post by: Tesc0Wow on 03-03-23, 02:02AM
Does anyone know how they receive their payslip after they leave? I've recently left the company and have just noticed my pay is significantly less than it was the previous few months, despite me working full time so only do max 1-2hrs overtime a week. Just a bit confused. Also how would I go about raising a pay query after I've left the company? I left after the pay cutoff (in the last week).
Title: Re: Wage deductions
Post by: 5fdp on 03-03-23, 02:45AM
If you gave left recently there is a good chance that you have used all your holidays and have had some money taken off you for holidays not earned in this last month.
There is such a new thing called a telephone , which put simply you can talk to your old mgr.
Title: Re: Wage deductions
Post by: oldfashionedplayer on 03-03-23, 02:52AM
Said problem with that is getting the manager to look into it.. ideally go in to sort it, request that by law your entitled to it on payday, and ideally a day before and as such you want a copy of your payslip, they should be sent out I believe by paper but i know they take longer.. so better to go in and make sure, if not make them squirm and challenge on it !
Title: Re: Wage deductions
Post by: Elly1519 on 03-03-23, 04:33AM
Quote from: Tesc0Wow on 03-03-23, 02:02AMDoes anyone know how they receive their payslip after they leave? I've recently left the company and have just noticed my pay is significantly less than it was the previous few months, despite me working full time so only do max 1-2hrs overtime a week. Just a bit confused. Also how would I go about raising a pay query after I've left the company? I left after the pay cutoff (in the last week).

Leavers are locked out of the system on their final day. Payslips and p45s are sent out from Head Office to the address on file. Unfortunately they takes about a week to arrive now.
Title: Re: Wage deductions
Post by: superbees on 14-09-23, 06:20PM
Hi currently on ssp 109 pw as on long term sick since may always get £437 in my pay every 4 weeks but this month i got my £437 but i have deducted £164.10 leaving me £257 to live on the deduction says sick pay leave retro -£164.10  has anyone has any idea what this deduction is from my statutory sick pay?.
thanks
Title: Re: Wage deductions
Post by: Dundonald on 09-12-23, 07:17PM
i am currently on long term sick,this is week 5,i am going to be off approx 12 weeks,because i had a knee replacement operation,i work full time nightshift,i have been off for a week or two previously over the last few years,i joined tesco in may 2002.on this weeks payslip,my wages were approx £370 down on normal,i expected my wages to be down approx £200 because i wasn't expecting to paid be my nightshift premiums,i was told by my manager,i should get 12 weeks full sick pay,does anyone have any ideas,why i have recieved such a large reduction in my pay?i have tried to check payslipview also our tesco,to try and view my current payslip,but i keep getting knocked back,because it keeps asking for a activation code.any help at all would be greatly appreciated.
Title: Re: Wage deductions
Post by: oldfashionedplayer on 09-12-23, 07:44PM
I'd be contacting the store, you've been employed before 2004 so you should get day 1 pay but given its a knee operation it should of been paid from the start anyhow I believe? And with your length of service you should always have a minimum of 6 weeks of company sick pay each year on your anniversary date.

From 2002 you'd get get 1 week sick pay each year up to a maximum of 16 I believe? And if you used like 2 weeks that year being off, you'd have 14 and then on anniversary date it'd go to 15, if you used all 16 for example or like 14 then the next year you'd go back to 6 again and then if not off that year it'd be 7 the next etc...

But definitely something to be complaining about with the store, the authentication thing means that you most likely haven't been set up instore with the MPC of a mobile validation code either, so they need to set you up logging in there and adding mobile number and then you get a code for each time you log in / forget password. (all are supposed to already have this so raise that too)

But yeah definitely need to raise it cause from the sound of it, you shouldn't have any missing.
Title: Re: Wage deductions
Post by: Elly1519 on 10-12-23, 09:07AM
Dundonald

Payslipview no longer exists (it did need an activation code). You need to check your payslips via the MyTesco app or Work&Pay.

There is a way for management to see how much sickness entitlement a colleague has but the link used automatically defaults to 31 March next year. I know 31 March is the end of the holiday year not sickness entitlement year but that's just how it is. In order to get a true figure your manager should have changed the default date to the first date of your sickness absence on this occasion.

You should still get your night premiums but it will show on your pay slip in with your sick pay, not as a separate payment.
Title: Re: Wage deductions
Post by: Morris999 on 10-12-23, 09:49AM
If you don't get night premiums while off sick then £370 sounds about right to be honest.

2.21 x 6= £13.26 + £2.21 bonus for working all night = £15.47
£15.47 x 5 = £77.35 per week
£77.35 x 4 = £309.40 for 4 weeks
£309.40 + £77.35 retro = £386.75 for 5 weeks off sick.
Retro will be the 1st week off sick that would have fell in previous pay period as it would have been too late to code as sick, so company will take it back this pay period as retro payment!

£386.75 minus any tax etc or any breaks that may fall on system between 00.00-06.00.
Title: Re: Wage deductions
Post by: Elly1519 on 10-12-23, 04:23PM
Morris999

Night premium is £2.30 per hour.
Title: Re: Wage deductions
Post by: ImBackBaby on 13-12-23, 07:01PM
Quote from: Elly1519 on 10-12-23, 09:07AMDundonald

Payslipview no longer exists (it did need an activation code). You need to check your payslips via the MyTesco app or Work&Pay.
Payslip view is still avail to depot colleagues as they have not transferred to work & pay, I know this because I am using payslip view to get mine atm. Anyone who has moved to work and pay were advised to download all relevant payslips and p60's before there accounts were closed and you started to get your payslips via work and pay.
Title: Re: Wage deductions
Post by: Elly1519 on 14-12-23, 07:20PM
ImBackBaby

Thanks, I did not know that depot colleagues haven't transferred to W&P.
Title: Re: Wage deductions
Post by: fatlad on 20-01-24, 09:45PM
Regarding the 3 minute clocking in/out rule. Has this changed?
Our SM is telling us its still OK to clock in 3 mins early but we must wait until bang on our finish time to clock out, is this the case? Is there a written policy regarding this?
Title: Re: Wage deductions
Post by: BritishRacingGreen on 21-01-24, 04:23AM
I've wondered this too fatlad. I wait religiously for dead on the hour to clock off, just to have others clock and go saying they're not gonna wait.
Title: Re: Wage deductions
Post by: gomezz on 21-01-24, 12:22PM
I would expect a change like this to be easily found in the recent news section of My Tesco with a link to the relevant section of the terms and conditions.
Title: Re: Wage deductions
Post by: oldfashionedplayer on 22-01-24, 06:02AM
I tried looking for the information but can't currently find it, I know I saw posts back when yammer was around with it being 10 minutes either sideuntil it generated an exception, so if you clicked in at 8:50, it was only after 9:10 that it would generate an exception... Its just they want the 3 minute thing as working hours thing says  clock in when you are ready to work, not beforehand, whereas before people would arrive half an hour before shift and clock in, know we did for years without issues.

You've also got the leigh way of washing hands and such for 2 minutes, heading to colleague area all the way there counts as still on shop floor, if you've got anything to put back such as pda's or signing stuff in /out that needs to also be done before you clock out... So make use of your time..

Clock in 3 minutes early, clock out 3 minutes early, if they pull you, say you want your pay for every minute your entitled to if you are to start when you clock in  :D
Title: Re: Wage deductions
Post by: ExSMfloor on 22-01-24, 07:24AM
Quote from: Jake of all on 22-01-23, 07:42PMRetro means from a previous pay period. It is nothing to do with being late, which is a paid absence.
Correct. While it may be to do with an absence, the fact that everyone impacted is a retro deduction it's extremely unlikely
Title: Re: Wage deductions
Post by: ExSMfloor on 22-01-24, 07:28AM
Quote from: oldfashionedplayer on 22-01-24, 06:02AMI tried looking for the information but can't currently find it, I know I saw posts back when yammer was around with it being 10 minutes either sideuntil it generated an exception, so if you clicked in at 8:50, it was only after 9:10 that it would generate an exception... Its just they want the 3 minute thing as working hours thing says  clock in when you are ready to work, not beforehand, whereas before people would arrive half an hour before shift and clock in, know we did for years without issues.

You've also got the leigh way of washing hands and such for 2 minutes, heading to colleague area all the way there counts as still on shop floor, if you've got anything to put back such as pda's or signing stuff in /out that needs to also be done before you clock out... So make use of your time..

Clock in 3 minutes early, clock out 3 minutes early, if they pull you, say you want your pay for every minute your entitled to if you are to start when you clock in  :D
There is no 'leeway' in policy anywhere - it's just widely accepted by the system
Title: Re: Wage deductions
Post by: Kezza77 on 06-02-24, 08:11PM
I don't know if I'm posting in the right place. My daughter has just received a payslip that has £600 deducted due to retro -69 hours of holiday pay? She thinks these are holidays throughout 2023. It has left her with £300 for the month, after working 45hrs overtime plus her contracted hours. This seems a lot to take out of one pay slip, even if it was an overpayment.
Title: Re: Wage deductions
Post by: SpaceMonkey123 on 08-02-24, 03:37PM
Quote from: Kezza77 on 06-02-24, 08:11PMI don't know if I'm posting in the right place. My daughter has just received a payslip that has £600 deducted due to retro -69 hours of holiday pay? She thinks these are holidays throughout 2023. It has left her with £300 for the month, after working 45hrs overtime plus her contracted hours. This seems a lot to take out of one pay slip, even if it was an overpayment.
Has she changed her hours recently? Normally holiday deductions are when colleagues take more holidays than they are entitled too
Title: Re: Wage deductions
Post by: Sherwoodforest on 08-02-24, 09:32PM
45 hours overtime is minimum 450 quid,so 300 quid for a month isnt right
Title: Re: Wage deductions
Post by: oldfashionedplayer on 09-02-24, 08:52AM
Quote from: SpaceMonkey123 on 08-02-24, 03:37PM
Quote from: Kezza77 on 06-02-24, 08:11PMI don't know if I'm posting in the right place. My daughter has just received a payslip that has £600 deducted due to retro -69 hours of holiday pay? She thinks these are holidays throughout 2023. It has left her with £300 for the month, after working 45hrs overtime plus her contracted hours. This seems a lot to take out of one pay slip, even if it was an overpayment.
Has she changed her hours recently? Normally holiday deductions are when colleagues take more holidays than they are entitled too
if they changed their hours though even on a full 7.5 hour shift thats 9.2 days of pay... (9 days + 1.5 hours), so if you assume they were doing 5 days a week at the company between 5 years and 10 years, then without personal day and the part hours) its 32 days and then would of gone down to 3 day working and they'd of lost 10 days holiday as that brings that out to 22 days...

but then even factoring overtime as above said without premiums thats £495.90, (before tax), so call like £400/450 as said too, thats still £100/£150 missing on the overtime and if they did drop down to the 3 days, they'd have atleast 12 days of contractual pay, so thats £991.80 (before tax etc), so there is definitely a huge  mess-up somewhere.

Advice would definitely be to submit a wage query with colleague help and your manager (information says should be reviewed within 5 working days) and since it should be atleast £100 underpayment this is what information says:
QuoteShould your underpayment be in excess of £100 or where you tell us that this places you in financial difficulty and you cannot wait until the next pay period, we may use an ad-hoc BACS payment to pay you sooner.

Ad-hoc BACS payments must be authorised as follows:

Up to £1000 by a WL3 Manager (Large Store - Store Manager, Convenience Area Manager or DC Manager)
Over £1000 by your Director (Regional People Partner in Distribution).
For Colleagues paid via Work & Pay the authorised approval can be provided by raising a colleague help query including the approver email as an attachment on the ticket.

For those colleagues who are not paid via Work & Pay, these approvals should be sent by email to the HSC Payroll team Please search Pay Queries Non-Exec on the internal email directory.

Ad-hoc payments will not be processed without the valid approval email.
Title: Re: Wage deductions
Post by: fatlad on 27-03-24, 08:32AM
Should Good Friday fall into this months pay?
Just checked my payslip & haven't been paid any bank holiday premium.
Title: Re: Wage deductions
Post by: Hammer10 on 27-03-24, 09:04AM
Think you find cut off for this month was last Thursday.
Title: Re: Wage deductions
Post by: fatlad on 27-03-24, 09:57AM
Ah OK. I thought cut off for contracted hours was the Saturday following payday?
Title: Re: Wage deductions
Post by: NannieG on 27-03-24, 02:19PM
Cut off point for contracted is this Saturday 30th March (Saturday after payday) but for overtime, sick, holidays etc is the Friday 5pm the week before payday - in this case, Friday 22nd March
Title: Re: Wage deductions
Post by: fatlad on 27-03-24, 03:15PM
Thanks for that info, so I can assume that any bank holiday premium from working Good Friday will be seen in April's pay?
Title: Re: Wage deductions
Post by: willie2018 on 27-03-24, 04:39PM
no premium on my payslip for good friday
Title: Re: Wage deductions
Post by: oldfashionedplayer on 27-03-24, 06:54PM
thats probably because good friday is after the cut off point... Payroll cut-off date for March pay day was Friday, 22/03/2024, 17:00

Our standard payroll cut-off deadline is 7 days before payday, which is the Friday before payday.

For example, if Friday 18th is payday, then the cut-off day is Friday 11th.


Next Start - 31/03/2024 - End -27/04/2024 - cut off - 19/04/2024 pay - 26/04/2024, all on colleague help, they have a running notification on the site as you navigate cause im guessing the lack of knowledge from managers knowing when the cutoff is etc and to make sure its actually done, so there isn't a "i didn't know" and colleagues can see it too so they can go "i can get that in before the cutoff"