How long after your leaving day are you supposed to use your colleague card until your new one arrives?
My last day was today (😆😆😆😆) but I don't want to give the ar**holes any excuse to withhold wages etc but don't want to lose out on points.
You are supposed to hand it in as you finish. It may work fir a while after but it will come up with the "call mr Robinson" at the till at some point and will be retained.
You can join Clubcard and have an app on your phone. Getting a physical card in the post may take a while. You will need to join anyway. You won't automatically get a regular card sent out to you just by laving and handing in the colleague one.
I left at the end of last year. I was told your card will last until just before your last payday. I still use it on my dot com shops and have it on the Tesco Pay app just for badness (no discount though). Never been stopped or queried, not sure if you try using the actual card though
Staff clubcards can be kept now when you leave and simply become a normal clubcard once your processed as having left the company, they no longer flag up as call Mr Robinson when used if you leave, you just do not get discount when the card is used.
soon as you hand in your notice usually gets cancelled, two of ours handed their notice in over christmas, thought they'd be able to use their card until they left, was cancelled within a few days so they just walked out instead of finishing rest of their shifts lol, so maybe depends how quick or whether they handle it at store or wherever you are lol.
I think I may be one of the lucky ones still have my colleague clubcard and it still works. I left February 2020, manager didn't even have the courtesy of talking to me in my last week because according to them me leaving meant stock control would go to sh*t. I've not looked back since though :D
Completely unrelated but how do you post on here ?
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Mine stopped working on the Sunday when I left on a Friday, card still worked but discount didn't come off.
You have to hand it in as soon as you leave it will get discount blocked
Well guys, nearly two weeks after leaving this shitty company and having told managers exactly what I think about them and their management skills and ensuring they'll never have me back my colleague card still works minus the discount despite being issued a new non colleage card and a new colleague card.
What is the criteria for keeping a colleague clubcard for life?
@still here ,If your reason for leaving Tesco is Redundancy, Retirement, TUPE out, Dismissal due to ill health capability or Death in Service AND you have (i) 30 years' continuous service OR (ii) a minimum of 5 years' continuous service and your age plus service is 80 years or more on your final day of employment, then you will automatically be eligible for a Colleague Clubcard for Life.
During the pandemic I decided to retire at age 53 with 35 years service. I stated in my resignation letter that I was going to retire. They coded my reason for leaving as other reasons. Should I have been eligible to keep my colleague clubcard?
@SherwoodForest,
Death in service = Clubcard for Life😂😂😂
Quote from: Sherwoodforest on 16-03-23, 07:22AM@still here ,If your reason for leaving Tesco is Redundancy, Retirement, TUPE out, Dismissal due to ill health capability or Death in Service AND you have (i) 30 years' continuous service OR (ii) a minimum of 5 years' continuous service and your age plus service is 80 years or more on your final day of employment, then you will automatically be eligible for a Colleague Clubcard for Life.
Quote from: Gorgeous69 on 17-03-23, 08:43AMQuote from: Sherwoodforest on 16-03-23, 07:22AM@still here ,If your reason for leaving Tesco is Redundancy, Retirement, TUPE out, Dismissal due to ill health capability or Death in Service AND you have (i) 30 years' continuous service OR (ii) a minimum of 5 years' continuous service and your age plus service is 80 years or more on your final day of employment, then you will automatically be eligible for a Colleague Clubcard for Life.
Quote from: Still here on 16-03-23, 12:12PMDuring the pandemic I decided to retire at age 53 with 35 years service. I stated in my resignation letter that I was going to retire. They coded my reason for leaving as other reasons. Should I have been eligible to keep my colleague clubcard?
yes you should get it for life if you retired after 35 year's service!
So what are you saying???
Quote from: Doggiedoodle on 17-03-23, 09:51AMQuote from: Still here on 16-03-23, 12:12PMDuring the pandemic I decided to retire at age 53 with 35 years service. I stated in my resignation letter that I was going to retire. They coded my reason for leaving as other reasons. Should I have been eligible to keep my colleague clubcard?
yes you should get it for life if you retired after 35 year's service!
Quote from: Doggiedoodle on 17-03-23, 09:51AMQuote from: Still here on 16-03-23, 12:12PMDuring the pandemic I decided to retire at age 53 with 35 years service. I stated in my resignation letter that I was going to retire. They coded my reason for leaving as other reasons. Should I have been eligible to keep my colleague clubcard?
yes you should get it for life if you retired after 35 year's service!
Thank you just as I thought
You only get to keep the card if age and service add up to right amount in years and then you have to either retire or take redundancy. You don't get to keep it if you just leave, no matter how many years you have.
Quote from: Redshoes on 17-03-23, 10:13AMYou only get to keep the card if age and service add up to right amount in years and then you have to either retire or take redundancy. You don't get to keep it if you just leave, no matter how many years you have.
My age and years = 88 and I retired
If your reason for leaving T is Redundancy, Retirement, TUPE out, Dismissal due to ill health capability or Death in Service AND you have (i) 30 years' continuous service OR (ii) a minimum of 5 years' continuous service and your age plus service is 80 years or more on your final day of employment, then you will automatically be eligible for a Colleague Clubcard for Life.
If your reason for leaving T is Resign (due to ill health or any other reason), Dismissal or you leave for any other reason you will not be eligible for a Colleague Clubcard for Life.
The T Executive Committee may approve an exception to this policy if your reason for leaving meets the eligibility criteria AND:
your service is within 364 days or less of 30 years' continuous service on your final day of employment
OR
you have a minimum of 5 year's continuous service and your age plus service on your final day of employment falls within 364 days or less of the eligibility criteria
Quote from: Still here on 16-03-23, 12:12PMDuring the pandemic I decided to retire at age 53 with 35 years service. I stated in my resignation letter that I was going to retire. They coded my reason for leaving as other reasons. Should I have been eligible to keep my colleague clubcard?
I'm assuming, in your case, it was a sudden decision to retire?
Anyone thinking of retiring should ideally give 7 months notice. The PP informs the retirement dept at head office of your intended date of retirement, this is then placed on their systems as a retirement leaver.
Meanwhile your department manager will arrange with you to drop a 5th of your contracted working week, fully paid for your remaining 6 months.
On leaving, if your age and length of service equates to 80 years or more, you keep the discount card for life.
I took a lifestyle break and decided not to return.
My age and service = 88!!
Quote from: Still here on 17-03-23, 10:29AMI took a lifestyle break and decided not to return.
My age and service = 88!!
So why was my discount card stopped?
Was your 35 year service continuous or did you leave at any point?
continuous for my sins!
I can't see why you weren't given your discount for life then. I would certainly be getting on to the company about that
@still here id chase it up,to be honest its whether retirement means of retirement age or not
I seem to remember there is a form to fill out when leaving the company which states what code to use on the system to active retirement with card for life, I may be wrong and I would certainly go down this route at first, but your manager on your exit interview should have known this.
Please do not quote immediately prior post(s). Admin.
Exit interview 🤣🤣 I gave my 6 months notice for retirement dropped down to 4 shifts/ got paid for 5 on my last shift clocked out and went home like any other shift. Nobody even acknowledged me that they had received my retirement notice 6 months before not even my manager who we only saw once every blue moon anyway. Never had any meetings about retiring,no exit interview not even bye thanks from the store. Got a plaque, gift card and Club card for life from head office. Just shows how much the store appreciated 35 years of service, I was disgusted.
Sorry admin I thought that was how you reply to someone! I'm Not very technically minded 😬
My guess is that although you have chosen to retire, the Normal Minimum Pension Age (NMPA) is 55 & therefore as you are not legally able to draw down on a pension Tesco have decided that you have merely quit rather than retired. https://www.gov.uk/government/publications/increasing-normal-minimum-pension-age/increasing-normal-minimum-pension-age (https://www.gov.uk/government/publications/increasing-normal-minimum-pension-age/increasing-normal-minimum-pension-age)
aye as farmerfred said "You can choose to retire any time after you're 55. There's no automatic retirement age. Your Manager will not make an assumption you are retiring if you are over this age and they will check your leaving reason with you."
that's what comes up on the colleague help, so if you go before then, I guess they count it as resignation since your not deemed retirement age / ill health retirement.
If anything comes of this thread, it is this, do not expect the company to do everything for you. If you are retiring/leaving, ask for all the information regarding the route you are taking. For you, you've 'retired' at 53, by the looks of it, your manager has decided you've 'resigned' from your position.
I personally think you'd have a hard time proving you 'retired' without significant paperwork to show how you left the company.
Thank you for the replies...very much appreciated.
I am being made redundant on the 29th April after 28.5 years service. I find it unfair that i will not keep my card after this lenght of service as i am only 47 yeras old. But someone slightly older but less service gets to keep theres!!!! I know this wont change but who can i email just to vent my frustration on this???
I will email head office the big man himself! I sent him a message over something completely different than this and was surprised to get a very nice reply.
Retirement is from the age of 55 not 53 that's why you haven't got Clubcard for life.
You've basically just left the company