verylittlehelps

Very Little Helps => Stores => Topic started by: Tazd9t9 on 12-04-23, 08:57AM

Title: Vanishing overtime
Post by: Tazd9t9 on 12-04-23, 08:57AM
Logged into extra hours market this morning and my overtime booked passed this weekend has vanished has this happened to anyone else?
Title: Re: Vanishing overtime
Post by: Teddybonkers on 12-04-23, 12:32PM
Why not get a proper job where you don't need to engage with this nonsense to make a living?
Title: Re: Vanishing overtime
Post by: BritishRacingGreen on 12-04-23, 04:26PM
Funnily enough - I consider what I do a 'proper job' Bonkers.
It's happened to me occasionally Taz -  possibly when someone has been updating shifts on the app. Check with you LM.
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 12-04-23, 04:40PM
Thanks will check tomorrow when I'm in I suspect that is what has happened as LM has definitely been on there adding other overtime etc.
Title: Re: Vanishing overtime
Post by: dairyfresh on 12-04-23, 04:56PM
I know this week at our store there was an issue with system it wiped everyone's OT
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 12-04-23, 05:07PM
Please do not quote immediately prior post(s).   Admin.

That may be it then I'm not sure when it actually got wiped as I only noticed it today.
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 14-04-23, 01:55PM
Apparently a change in my contracted hours on there would have done it but have been told not to go in for any of the overtime without speaking to individual managers who I don't see as I work nights.... I give up
Title: Re: Vanishing overtime
Post by: Teddybonkers on 14-04-23, 03:33PM
Quote from: BritishRacingGreen on 12-04-23, 04:26PMFunnily enough - I consider what I do a 'proper job' Bonkers.
It's happened to me occasionally Taz -  possibly when someone has been updating shifts on the app. Check with you LM.

Funny what people regard as a proper job these days. Try getting a mortgage or a loan, going on a decent holiday or saving any money. And you can forget any chance of a career now. No, they're not proper job,s. They're only good for school leavers, students, housewives and the semi retired who just need a bit of walking about money. For anyone else, don't waste your time - get a proper job. ;)
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 14-04-23, 03:55PM
Quote from: Teddybonkers on 14-04-23, 03:33PM
Quote from: BritishRacingGreen on 12-04-23, 04:26PMFunnily enough - I consider what I do a 'proper job' Bonkers.
It's happened to me occasionally Taz -  possibly when someone has been updating shifts on the app. Check with you LM.

Funny what people regard as a proper job these days. Try getting a mortgage or a loan, going on a decent holiday or saving any money. And you can forget any chance of a career now. No, they're not proper job,s. They're only good for school leavers, students, housewives and the semi retired who just need a bit of walking about money. For anyone else, don't waste your time - get a proper job. ;)
wow you really are rude aren't you?!
Title: Re: Vanishing overtime
Post by: BritishRacingGreen on 14-04-23, 04:23PM
I don't need a mortgage or a loan. I spend my holidays as I wish and am able to save.
I'm not a school leaver, a student, a housewife or semi- retired. I don't waste any of my time except perhaps on here reading trash from folks like you who seem to think anonymity allows them to hide behind past insecurities and write whatsoever they wish so #RockOnTommy. Oh and I'm not on benefits.
 
Title: Re: Vanishing overtime
Post by: Nomad on 14-04-23, 05:26PM
Please return to the subject 'vanishing overtime'.  >:(
Title: Re: Vanishing overtime
Post by: BritishRacingGreen on 14-04-23, 06:35PM
 :thumbup:
Title: Re: Vanishing overtime
Post by: Joe Lytton on 15-04-23, 02:20AM
Hi newbie here.I live in Ireland,you guys still get overtime paid generally?.
I am staff and worked for the happy company years and overtime here just means time owed off.
I don't get paid beyond 39 hours a week,so no point doing extra as far as I am concerned.
No paid overtime so why would you do it otherwise?.
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 17-04-23, 12:25PM
Joe I don't have a fulltime contract thats why I do extra hours I'm not talking about doing over 39 hours

Anyway its been sorted now
Title: Re: Vanishing overtime
Post by: neo1ite on 04-05-23, 01:45PM
If someone has keyed a permanent amendment to your contract hours or updated your availability windows and set the start date for within the next four weeks then the system removes all overtime.  >:(
Title: Re: Vanishing overtime
Post by: Superscatty on 18-05-23, 10:26PM
How do you get it back I can't see any extra shifts on my app but my hours have just changed as closing at 9 now not 10
In PFS how do I get extra shifts back on app does anyone know
Title: Re: Vanishing overtime
Post by: Superscatty on 18-05-23, 11:10PM
How do you get the overtime back on I have no extra shifts and they have done amendment to my contract hours
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 22-05-23, 09:36AM
My manager put it back on for me as he had no idea why it vanished in the first place
Title: Re: Vanishing overtime
Post by: lucky 456 on 30-05-23, 07:55AM
Hi can anyone help, I have worked 3 extra shifts but have only been paid for 1 extra , spoke to my line manager and it would appear that the overtime has disappeared from the system, although it is on the extra hours (showing as orange)when I log in to my calendar, is there a way my clocking in and out for the month can be checked ? Any help would be appreciated
Title: Re: Vanishing overtime
Post by: oldfashionedplayer on 30-05-23, 08:59AM
you should be able to ask for a print out request.

under the consolidating overtime into contracted hours you should be able to request it as a basis to know:

"A colleague can ask their manager to download a report of any overtime they have worked from My Tesco (accessible by the manager on the Manager Dashboard on the Work & Pay system - 'Overtime Working Hours Report'), and if there are shifts that qualify, they can request a meeting with their manager to ask for these hours permanently.  The manager should organise the meeting as soon as possible and provide a response within 3 weeks of the request.

A colleague can request a meeting once every 3 months."

https://colleague-help.ourtesco.com/hc/en-us/articles/5637482659484-Guide-to-the-Tesco-store-CFC-hourly-paid-colleague-contract

also this is wise to know and these bits cut down from it:

5. Cancelling Extra Hour Shifts
Colleagues who have picked up extra hours from the EHM can cancel them up to 48 hours before the shift is due to be worked. They do this by speaking to their manager. Eventually colleagues will be able to do this via the system.

In the unusual event where the overtime shift is no longer required, this may not be cancelled any later than 72 hours prior to the shift, and where the company does cancel an EHM shift within 48 hours, the colleague will still be paid for the shift. However, colleagues and managers can mutually agree to modify the shift, for example, moving the shift back an hour on the day."


so if you get told the day before for example that your not needed = paid for all hours you picked up. company has to give atleast 72 hours notice and you've got to give atleast 48 hours notice :)
   
Title: Re: Vanishing overtime
Post by: whatajoke2019 on 30-05-23, 09:27AM
In addition to what oldfashionedplayer has said, when did you work your overtime shifts?

If it was last week (for example) they'll appear as retro on next month's payslip because they'll have missed the pay roll cut off.
Title: Re: Vanishing overtime
Post by: lucky 456 on 30-05-23, 10:12AM
Thank you for your replies,Yes I worked the overtime shifts and one shift will be carried forward to next month.
Title: Re: Vanishing overtime
Post by: Seymee on 04-06-23, 01:05PM
Frog changed last week I believe. If a shift gets manually added rather than being picked up legit from extra hours then it flashes up for the Store Manager to see so he/her can then delete it and b*****k the person who manually put it out there. Its all part of the new world order.

So if you are a team support/shift leader/manager do not ever manually allocate a shift now cos you will be found out.
Title: Re: Vanishing overtime
Post by: Horrendous123 on 04-06-23, 05:53PM
I look forward to this being executed. Productivity and morale will slide drastically.

Trouble is with Tesco they think a one size fits all model will work in all stores and it doesnt. They also think a £11/ hour ga thinks and acts in the same way as a director getting paid £100k's if not millions a year.

They also think everyone performs equally well in all sections irrelevant of age/ gender/ physical/ mental ability.

There is no allowance for late deliveries, difference in store layout or implications of scenarios their ill-thought out demands will cause.

I look forward to it being a huge success  :D
Title: Re: Vanishing overtime
Post by: fatlad on 05-06-23, 06:26AM
So much for holidays being bookable on ourtesco from today
Title: Re: Vanishing overtime
Post by: newguy20 on 11-06-23, 06:46PM
Quote from: Mikoo on 04-06-23, 01:05PMFrog changed last week I believe. If a shift gets manually added rather than being picked up legit from extra hours then it flashes up for the Store Manager to see so he/her can then delete it and b*****k the person who manually put it out there. Its all part of the new world order.

So if you are a team support/shift leader/manager do not ever manually allocate a shift now cos you will be found out.
This doesn't take into account the reality of things...

It happens fairly regularly in our store that someone will call in sick or otherwise blow out for an evening shift. They call the manager in the morning. The manager knows there are 2 or 3 of us who don't mind coming in for an evening on overtime, so they message and ask if we can come in tonight. Tesco gets the shift covered and we get an extra bit of overtime.
I can't see any efficient way of doing that via the app.
Title: Re: Vanishing overtime
Post by: fatlad on 11-06-23, 07:53PM
Overtime can still be authorised if needed within 24hrs without having to use the app
Title: Re: Vanishing overtime
Post by: wrighar on 09-09-23, 09:15PM
Is it true that overtime/extra shifts in other stores to your 'home' store is now limited to 4 weeks  (whatever that is or equates too).

Daughter has just gone to uni and put on study leave from home store, but wants to work uni store term time and home store holiday times.

Apparently the 4 week limit is new. There were no permy jobs for her to transfer too.

The staying with here fixed weekend hours at her home store and picking up shaifts around uni work at her uni store would work well for both store and daughter it would seem.

She's already done a couple of shifts this week.
Title: Re: Vanishing overtime
Post by: Dotcomnumber1 on 10-09-23, 09:11PM
Hi,does anyone know how overtime is being paid these days,wage clerk tells me that as a driver,if I do overtime on a checkout,I will only be paid a checkout operators wage and not a van drivers hourly rate ,  p.s. r.i.p Nomad  :'(
Title: Re: Vanishing overtime
Post by: JJH on 10-09-23, 09:20PM
I don't think that's particularly new.

Frankly rightly so, why should someone get a skill payment whilst they aren't performing that skill
Title: Re: Vanishing overtime
Post by: Dotcomnumber1 on 11-09-23, 06:18AM
I don't make the rules


Thanks for your opinion though

Anyone else got an answer to the question ??
Title: Re: Vanishing overtime
Post by: lucgeo on 11-09-23, 08:00AM
@Dotcomnumber1

It's been like that for quite a while now, if you're working on a lower band department you receive the lower band rate. It's  also the same vice versa.

In terms of basic logistics, why would they pay a higher rate to someone doing overtime on a department costing more out of the overtime budget?

Years ago we used to have a baker who worked shopfloor overtime every Sunday ( double pay ) receiving a baker's hourly rate.
Title: Re: Vanishing overtime
Post by: Dotcomnumber1 on 11-09-23, 11:27AM
Lucgeo

Yeah totally get from a business point of view that it's a fair economy as well as an equal pay deal,just was surprised it hadn't been announced we'll enough. :-X
Title: Re: Vanishing overtime
Post by: Tazd9t9 on 13-09-23, 02:21PM
Quote from: Dotcomnumber1 on 10-09-23, 09:11PMHi,does anyone know how overtime is being paid these days,wage clerk tells me that as a driver,if I do overtime on a checkout,I will only be paid a checkout operators wage and not a van drivers hourly rate ,  p.s. r.i.p Nomad  :'(
well why would you be paid as a driver if you are on a till?
Title: Re: Vanishing overtime
Post by: WAGs on 13-09-23, 03:07PM
Quote from: Tazd9t9 on 13-09-23, 02:21PM
Quote from: Dotcomnumber1 on 10-09-23, 09:11PMHi,does anyone know how overtime is being paid these days,wage clerk tells me that as a driver,if I do overtime on a checkout,I will only be paid a checkout operators wage and not a van drivers hourly rate ,  p.s. r.i.p Nomad  :'(
well why would you be paid as a driver if you are on a till?
It is correct that on overtime you do not get your Drivers premium!  But if you were back from a run and they ask you on your contracted shifts you would be paid drivers rate if you were ask to go Checkouts to help as Multi-skilled!  Only overtime shifts you don't!
Title: Re: Vanishing overtime
Post by: werman4 on 04-10-23, 10:24AM
I have been having overtime I have pick up on the app suddenly being shortened the day before or on the day when I ask about it I am told the system dose it automatically is this true or bull
Title: Re: Vanishing overtime
Post by: King1999 on 04-10-23, 10:40AM
Not sure something kicked off in our store and I think you are suppose to have 72 hours notice,national union rep got involved so there's a strong whiff of bs which is what the company runs on now.
Title: Re: Vanishing overtime
Post by: lucgeo on 04-10-23, 04:38PM
Quote from: werman4 on 04-10-23, 10:24AMI have been having overtime I have pick up on the app suddenly being shortened the day before or on the day when I ask about it I am told the system dose it automatically is this true or bull
I'm not familiar with the new system of booking overtime on the app, so when your O/T is authorised, is it your responsibility to then check every day for any changes before the date of authorised shift?

The old way was when overtime was booked, if the hours changed or the shift was removed, it was the responsibility of the manager to inform you, within agreed  timescale, to enable you to either refuse the change or cancel it!

If they failed to inform you and you turned up for agreed shift, then they were obliged to let  you work those hours and pay you! So I would assume that still stands, bearing in mind if you don't turn up for an agreed O/T shift it's classed as AWOL, or goes on your sickness % if you call in sick!

So my advice... if the onus isn't on you to check for changes, DON'T check and turn up, unless advised verbally during the agreed timeframe.
Title: Re: Vanishing overtime
Post by: oldfashionedplayer on 04-10-23, 10:34PM
Actually it's not, if you pick up any shifts your still supposed to be notified of changes, and if your required to use the app to check then it's to be done in work time.
 
And according to the Contract information on guide to the tesco store/cfc hourly paid contract, it states this:

Tesco will always aim to honour the commitment when offering overtime. In the unusual event where the overtime shift is no longer required, this may not be cancelled any later than 72 hours prior to the shift, and where the company does cancel an EHM shift within 48 hours, the colleague will still be paid for the shift. However, colleagues and managers can mutually agree to modify the shift, for example, moving the shift back an hour on the day.   

"5. Cancelling Extra Hour Shifts
Colleagues who have picked up extra hours from the EHM can cancel them up to 48 hours before the shift is due to be worked. They do this by speaking to their manager. Eventually colleagues will be able to do this via the system.

Where a colleague wishes to cancel an extra hours shift within 48 hours of the overtime shift, they should speak to their manager who will arrange for the shift to be re-advertised on the EHM. Colleagues will retain the responsibility of working the shift if it is not picked up by another colleague on EHM, so will need to check back regularly to see if the shift has not been picked up.  Any non-attendance of the shift would follow the normal non-notification/unauthorised absence process (which allows for mitigating circumstances where a colleague has been unable to contact the store).

Where a colleague needs to cancel an overtime shift within 48 hours due to an emergency, we will follow the normal Time Off policy.

Where a colleague is unable to attend an overtime shift due to sickness, we will follow the normal Sickness Absence policy.

Colleagues who repeatedly pick up and cancel an overtime shift may be investigated in line with the misconduct policy.

Tesco will always aim to honour the commitment when offering overtime. In the unusual event where the overtime shift is no longer required, this may not be cancelled any later than 72 hours prior to the shift, and where the company does cancel an EHM shift within 48 hours, the colleague will still be paid for the shift. However, colleagues and managers can mutually agree to modify the shift, for example, moving the shift back an hour on the day."


Managers are allocated hours for overtime, they can publish this up to 3 weeks in advance (Increased notice period for scheduled shifts of 3 weeks (from a minimum of 24 hours), if the hours are no longer required, they'll need to adjust it manually.

it was only recently that adding shifts to the system in multiples was added as a feature, before it was every shift was separate.

The old way still stands from what Lucgeo said as 72 hours was in the old policy, and has transferred over to the new and existing contracts, so if you've been given OT for 7.5 hours and then 48 hours prior you've been told you are only needed for 4 hours, your still required to be paid for the shift...

We have had a few on ours on merchandise that came in on the Toy change over and were told to go home cause there wasn't any overtime, that was settled for them being paid for their shift since they were allocated the hours and not upholded to it within notice period, one was furious at first before finding out about the information from other colleagues who had been affected before and spoke to the union rep at the time and surprisingly the union rep was on the colleague's side for a change of pace.
Title: Re: Vanishing overtime
Post by: Pathfinder on 15-01-24, 07:49AM
We have a new manger who hasn't put any overtime on the app ..but gives it to her favourite staff so nobody else gets a chance to pick up any extra shifts .
My question is should overtime be placed on app so everyone is treated fairly and get a chance to work .and if so is this company process / policy ?
Title: Re: Vanishing overtime
Post by: kaled78 on 15-01-24, 07:55AM
this happens inmy store as well,but it's done to prevent useless or lazy people from picking up shifts where you need someone capable in the role instead
Title: Re: Vanishing overtime
Post by: oldfashionedplayer on 15-01-24, 08:11AM
Quote from: Pathfinder on 15-01-24, 07:49AMWe have a new manger who hasn't put any overtime on the app ..but gives it to her favourite staff so nobody else gets a chance to pick up any extra shifts .
My question is should overtime be placed on app so everyone is treated fairly and get a chance to work .and if so is this company process / policy ?
All overtime is required to be on the app, only exceptions such as on the day are allowed to not be on the app, so definitely report this, it's a constant thing mentioned in the communication of stores daily news, whereby under the terms of the usdaw deal for fair working arrangements etc that everyone has equal opportunities in acquiring it and any colleague who doesn't have the app can request to look at it via tablet / mpc and should be given time with management to fully understand how to acquire it etc.

So if you don't feel comfortable raising it in person, do it via protector line and notice how quick it changes...

Have to do it every so often in ours, you'd think they'd learn..