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Very Little Helps => Stores => Topic started by: Vinny1985 on 26-04-21, 03:52AM

Title: BWS, Health beauty, Frozen. Moved to days
Post by: Vinny1985 on 26-04-21, 03:52AM
Anyone else who works nights who work on  BWS, H&B and frozen been moved onto days as a trail? Any information would be great
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: oldfashionedplayer on 26-04-21, 04:20AM
Wondered if other stores were trialing it or had done it too...... apparently used to be how it was before nights became a thing for it  ???
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Johnzo88 on 26-04-21, 08:10AM
Yeah my store started the trial last Monday. Lasting 8 weeks. I work BWS on nights so I have been moved to the back door/warehouse. Although I told them after 2 nights that that wasn't for me, so been put back into grocery. According to my store manager, no jobs are at risk on nights no matter what happens after the 8 weeks, although I take this with a pinch of salt.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: biggguy on 26-04-21, 07:00PM
yep happening in our store and funny thing is not one night shift worker has volunteered to go on days lol
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: forrestgimp on 26-04-21, 07:43PM
People on nights generally are on it because they want to be on so thats not a surprise also you tend to know the ones who want to go onto days they make no secret of it.

Nights takes a special kind of person to do it for a long period of time and I take my hat off to those doing it.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: kaled78 on 26-04-21, 09:22PM
non food changed to daytime fill,a few years ago,looks like someone has had the bright idea to try it with other departments as well now
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Himynameus on 26-04-21, 11:19PM
My store is taking part to. My store in the one that opened the ufc on last year. And that did have a night team  filling  the ufc but they have changed it now In January this year to  a twilight fill. I think night have a feeling this is now the whole store will end up more so being a large extra that now shuts over night plus course the ufc delivery's and store delivery's all come in on 1 delivery so it all there already to be filled much earlier now.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: oldfashionedplayer on 26-04-21, 11:27PM
Yeah ours started it for 8 weeks, said we'd get protected pay voluntary basis for signing up for it some have gone over, said after 8 weeks they'll see whether to keep it or not... Think it's mainly heading down the road of do it this way, ask people, then when it comes to going to twilight or days and removing nights it'll be "well you said you could do it" or "you've done it before so it's not unreasonable" as an excuse for refusing to pay out etc.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Voulezvous on 28-04-21, 04:07PM
So if they went from nights to twilight/days then surely night staff would get offered redundancy? I certainly don't want to go onto days.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: T.C.1 on 28-04-21, 04:46PM
When hardlines went to days they were offered redundancy but that was back then now nights are all named ' grocery' so no jobs will go thus it's not a department on its own. No way will they pay redundancy
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: forrestgimp on 28-04-21, 05:42PM
If you look on the government website about it redundancy will occur when any job changes can not be called reasonable and going from nights to days or the other way round is one that's cited as an example. So yes if they decide to do away with nights there may well be jobs available on days but you will get offered redundancy as well.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: T.C.1 on 28-04-21, 06:03PM
Yep that might be so but look what trouble managers are having trying to go down the redundancy route when there job had gone
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Nomad on 28-04-21, 07:35PM
Nights to days or vice versa, is a redundancy situation unless the operative wishes to accept the offered alternative.

Why can't some people accept that fact.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: NightAndDay on 29-04-21, 10:53AM
Quote from: T.C.1 on 28-04-21, 06:03PM
Yep that might be so but look what trouble managers are having trying to go down the redundancy route when there job had gone

It'll all be based on how strong Tescos legal case is, if someone raised the issue of not being offered redundancy going from nights to day, legally it's a cut and dry case, the people partner would be advised by General Counsel that they should be offered redundancy as not doing so could lead to unfair dismissal/constructive dismissal quite easily.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Davethebave on 29-04-21, 01:44PM
Nights to days is definitely grounds for redundancy.

Protected pay for a while would also be a likely option or a lump sum.

The redundancy package would probably be very poor
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: chris9997 on 29-04-21, 03:45PM
Quote from: NightAndDay on 29-04-21, 10:53AM
Quote from: T.C.1 on 28-04-21, 06:03PM
Yep that might be so but look what trouble managers are having trying to go down the redundancy route when there job had gone

It'll all be based on how strong Tescos legal case is, if someone raised the issue of not being offered redundancy going from nights to day, legally it's a cut and dry case, the people partner would be advised by General Counsel that they should be offered redundancy as not doing so could lead to unfair dismissal/constructive dismissal quite easily.
The mm restructure is totally different as the job is being redefined different responsibilities for less money, where as nights to days may have serious implications for the staff ,
Eg health and mental issues ( working a long time on nights and then switching)
Child care issues ,
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: forrestgimp on 29-04-21, 04:11PM
Quote from: Davethebave on 29-04-21, 01:44PM


The redundancy package would probably be very poor

Why would the package change now, its been the same for the last 30 years, People come out with the same doom and gloom everytime redundancy is on the horizon "the package will be very poor" without one iota of evidence to back it up. Do you just enjoy making stressed people even more stressed with rumour and innuendo? You need to get another hobby.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: dizzy_1 on 29-04-21, 06:56PM
It was only a few years ago that they were rolling out a removal of nights and offered them 16-20 hours on days from full time nights. Needless to say 98% of our nights walked out the door taking a large chunk of money with them, the few people that stayed, went on days/twilights because they only had a year or three on nights and wouldn't have gotten much redundancy money. 
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: lordadmiral on 30-04-21, 01:38PM
Our BWS fresh been moved to days  few years ago. Total disaster. No one from night accepted the move so we had new employees who failed heavly each day. We end up with record high backstock levels whitch wasn't worked for months at some point on bws. But fresh had to be reworked on nights and then in the morning. So ot simply required 2/3 people to do what one person normally did over the night.
We back to night fill.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: forrestgimp on 30-04-21, 03:44PM
Same as us, however now its back to normal next to no backstock and no nightshift so it will improve given time.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Rad on 02-05-21, 04:07PM
It makes sense.  Almost every store is now overmanned so the work can be picked up by day colleagues at no cost.  Night overtime will almost disappear. Holidays will be fine as there's several extra bodies with less aisles to fill. 
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: chris9997 on 03-05-21, 05:54PM
There used to be the saying amongst staff on days I will not fill this is a night job , this concept is being phased out and  in the stores with a night shift have been told that replenishment is a 24 hour cycle.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: kaled78 on 04-05-21, 07:48AM
It seems to be the other way round in my store, nights no longer fill crisps, toilet rolls, front of store, promotion ends or mu's as they say it's days job.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: cosmosmallpiece on 09-05-21, 03:16PM
Any news on how this is working in Stores please ?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jamesowhiteo on 09-05-21, 05:39PM
In our extra store, there's around 30 delivery cages sitting in the H&B warehouse. Not many people taking the day overtime. As soon as people clear a few cages, more delivery comes in. Absolute mess.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: lordadmiral on 10-05-21, 04:30AM
Our frozen backstock is around 30 cages. Only one person contracted for 5 shifts ;D. Not mentioning loose stock due brocken fridges or leftovers from promo change.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Littlething on 10-05-21, 09:16PM
Hows the stores getting on thats trialling the twilight shifts?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 24-05-21, 03:29PM
Quote from: Littlething on 10-05-21, 09:16PM
Hows the stores getting on thats trialling the twilight shifts?
I would like to know how this is working out too if anyone has any knowledge if their store is doing the trial. Thank you
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: jester21 on 24-05-21, 04:01PM
At our store the twilight shift has always done bws, health & Beauty, Frozen


With the frozen they really have 1 person who does it and it various on what time he comes in and does it,


Our store always done on twilights or before that it was nights but it must be 2 years i think since its been twilights,
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 24-05-21, 05:44PM
Quote from: Jasperjakes on 24-05-21, 03:29PM
Quote from: Littlething on 10-05-21, 09:16PM
Hows the stores getting on thats trialling the twilight shifts?
I would like to know how this is working out too if anyone has any knowledge if their store is doing the trial. Thank you
sorry i didnt read the post by littlethings correctly.  i was asking about the trial of nights to days for Bws. H&B and freezers.....does anyone know how its going in the stores who are involved in the trial of nights to days not twilight. Thank you.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Johnzo88 on 26-05-21, 12:30AM
Thats bws back on nightshift at my store. Started back on sun. Think thats 5 weeks it had been moved for. Supposedly couldnt cope on days with it, aswell as frozen and h+b
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Ravvers on 26-05-21, 05:39PM
Quote from: lordadmiral on 10-05-21, 04:30AM
Our frozen backstock is around 30 cages. Only one person contracted for 5 shifts ;D. Not mentioning loose stock due brocken fridges or leftovers from promo change.
Good grief ! There is going to a lot of products going out of date then  :(
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 26-05-21, 06:29PM
Quote from: Johnzo88 on 26-05-21, 12:30AM
Thats bws back on nightshift at my store. Started back on sun. Think thats 5 weeks it had been moved for. Supposedly couldnt cope on days with it, aswell as frozen and h+b
hello. Did they move freezers and H&B back to nights as well or just B WS?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Johnzo88 on 27-05-21, 12:39AM
Just booze the now. Supposedly couldnt cope with both booze and h+b, after doing the freezers 1st.  back to me doing booze myself on nights
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: percy1690 on 03-06-21, 01:53PM
We are doing this in my Store.
BWS, frozen and Health and Beauty.
2 colleagues have come from nightshift.
It is working much better that when nights where filling it.
mon, tue & wed less staff in but lesser delivery. More bodies in over the weekend.
Backstock is in a much better place, all waste etc gets done better. Eliminates the nights vs days element. Helps that one of the only decent managers in our store is overseeing these departments 
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: kaled78 on 03-06-21, 08:36PM
what time do they start filling these aisles in the morning?,surely .com availability is affected?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: oldfashionedplayer on 04-06-21, 11:18AM
6am for frozen, 9am for bws and 2pm for health and beauty for ours...

From how many people at night it took to fill to how many it takes now -

Bws 1 went to 3

Frozen 2 at all times, 2 people now start at 6am for it, and it's worked up until 10pm, previously it was worked 2pm to 10pm for the backstock by 1 person

Health and beauty, went from 2 who honestly took their time and complained about the difficulty of it (now both filling cereal only all night), to 4 people during the day.. 1 night temp In afternoon, usual useless ones during day and they get dotcom to help fill later on to get it done.  ???

Overall they want to keep it according to what the feedback is so... Stupidity is something here... Lol
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: T.C.1 on 04-06-21, 03:06PM
This is what I don't get with moving departments to days they double the amount of people so we're is the money saved?? Plus they expect two people to do a job where it needs four??
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: chris9997 on 04-06-21, 06:26PM
The question on where they are saving money is interesting I think it is not so much about saving money it's more about making everyone accountable for the task they are given for an example on the old system filling was only done at night now they are hoping for it to change into a 24 hour operation using existing staff and trying to get to the slackers.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 15-06-21, 07:00PM
Does anyone know how long they take to decide on the outcome for this trial? 
Now the trial has come to an end is there anyone in "the know" who could comment on this question. Thank you.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 21-06-21, 08:16PM
Quote from: oldfashionedplayer on 04-06-21, 11:18AM


Overall they want to keep it according to what the feedback is so... Stupidity is something here... Lol

is that what has been decided just for your store or is it the outcome of the the trial over all, that they want all stores to change?
Thanks
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: oldfashionedplayer on 22-06-21, 11:13AM
For our store that's what they want, they want it to continue, the ones who did it loved it to be honest, they went from 1 person to 2 to 4 on an aisle so they didn't have to rush around and got paid their night premium... So they'd prefer if they trialed it again like that... Some have said they'd manage with the wage cut, as they've spent more time with family... But overall our management want to push it for full until stock takes then throw them on nights for a week before it every time...
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: T.C.1 on 22-06-21, 11:47AM
So the white towers will be loving this if rolled out to all stores even big superstores/extras save on night prem another night manager can be ditched. It's alright saying there can take a hit in wages just give it 6 months and see if there struggling?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: chris9997 on 22-06-21, 06:47PM
Also it's stated they like it because there are 2 to 3 filling an area do you really think that will last? It will be 2 an area then you'll be on yer own.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: T.C.1 on 22-06-21, 07:47PM
Probably had a protective ring round them from checkout calls if this is rolled out as said a heat map review less staff then aspected to do checkout calls
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Baba_G on 23-06-21, 12:58AM
Regarding the heat map can I as a CA see it as well or does it fall under the privacy policy as it has sensitive data about other colleagues?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: T.C.1 on 23-06-21, 10:31AM
If your hours or if you need to move department by your manager because of ' needs of the business' then yes
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Batmanjo on 23-06-21, 11:35AM
Quote from: GabyM on 23-06-21, 12:58AM
Regarding the heat map can I as a CA see it as well or does it fall under the privacy policy as it has sensitive data about other colleagues?

You can see it no problem, but ask them for a copy  :D :D the easiest way to get a copy of the heat map is to compile all the working hours of members of staff on your department and hey presto you got the heatmap, if they do show you the heat map ask where it shows your breaks ? the manager that showed me was just floored and then tried to lie their way through this I let her answer and then asked why you don't just pay staff to change their hours rather than harass and cause more problems she gave me a lecture on the culture of the company and why we should work as one team, I was laughing on the inside as I didn't give a flying #### about the map.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: whatajoke2019 on 24-06-21, 10:42PM
The Heat Map is a bag of ****. Ours actually says it only needs one person on a Saturday (Provisions) to complete the routines and that's before answering service calls... :D.

We weren't a trial store but if HO decide they are going to roll it out in all stores good luck to them.... said Heat Map seemingly doesn't have the hours it is for colleagues to work on BWS, Frozen and H&B as it is-especially at the start of the week.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: lordadmiral on 25-06-21, 04:44PM
Yeap especially when it come to areas like non food, h&b. When i went for my placement to extra those departments (17 aisles all together, excluding power aisle n seasonal one) only required 3 employees?! Where HO takes the numbers from?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: whatajoke2019 on 25-06-21, 10:33PM
I don't know but it's clearly not from people who've worked on the shop floor, even during the 'quiet' weeks it's based on.

I guess I shouldn't have been too surprised when told the Heat Map doesn't include time for attending Service Calls.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: cosmosmallpiece on 29-06-21, 04:13PM
Hi anything to add to about the trail ? Has anyone been talked to about it and how it will effect us ? Cheers
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 01-07-21, 07:45PM
hi yes i would love to know too. This thread  seems to have very little insight into the trial so makes me wonder how many stores trialled it in the first place. As i said  in a previous post I've no idea how long they take to look at the results of a trial and decide to act on the outcome or not. my managers didnt know anything about this trial but none of us were that surprised as there was always a rumour that this might happen stemming from the night shifts going a couple of years back.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: corkyboy on 12-07-21, 04:23PM
I am Nightshift bws and this weekend I was told the three departments are moving to day fulfillment by week 27 obviously asked if I was being made redundant and told no redundancy will happen I would be kept on nights. Asked if I could go to days with my 22.5. hour contract They were surprised as our store is very short on nights. They want to keep me on nights but I wish to pack out booze and days would suit me nicely. Manager came back to me the next night and informed me hours are protected if I go to dayshift and he believes that this would be happening fairly fast in our store. I have also spoke with colleagues in a store that was running a trail which has worked and they have just kept the new system going. This is all to save the cost of increasing Nightshift premium. Now if anyone has a Nightshift that has plenty of staff they cannot move you to days it is all voluntary. I hope to have more info in the next few weeks I have my doubts they will let me move to day work as we have been so short on nights wish me luck.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Jasperjakes on 12-07-21, 08:26PM
Thanks for the update. No news from my store at the moment, we weren't  part of the trial.
There would be too many people on nights in our store if they send the three departments on to days. we wouldn't have work to keep all of us going.
Its very hard to tell if this is going to happen across most stores or not. Seems very little info about it.
Personally i think it would be easy in our super store to fill these departments during day and would help to stop theft by having staff in the isles as a deterrent.
So if you night fillers are not allowed to go do it on days are they just expecting day staff to fill the new day departments then? if so how do they have the avaliable staff already on days.?
Good luck to you i hope you get to go and fill on days. keep us updated. thanks.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: corkyboy on 22-07-21, 02:47AM
It's happening, I was in a meeting with daytime manager that is over BWS he said it is company wide, and will be going live by end of August just before pay rise.  I have put in my available hours which is mornings only and he said that is what he wants so should get word this weekend all being well.   I work in an extra store that does around 800k a week.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: kaled78 on 22-07-21, 07:12AM
funny that,because we are a superstore taking around 900k,and our store manager said no it's not happening in this store?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: Fedupofbeingscrewed on 22-07-21, 04:27PM
is this move a nights to days or nights to twighlight I've seen comments mention both ,What hours are currently being trialed or would it be store dependent ?
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: cosmosmallpiece on 23-07-21, 12:30PM
My store Manager says its not happening in his store either watch this space 
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: spike_pkh on 23-07-21, 07:46PM
No store manager can say with 100% confidence "its not happening in this store". Often store managers are kept in the dark about changes until just before they are announced as much as the rest of us are
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: forrestgimp on 23-07-21, 08:15PM
On top of that they wont be telling people anything until they need to know it could cost them their job.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: londoner83 on 25-07-21, 10:17AM
Our store had a trial to man bws during the day to see the effect on shrink. Losses dropped massively so can well believe in many stores it would make strong economic sense to move replenishment on BWS from nights to days to:-
1) reduce shrink.
2) reduce payroll costs by not paying night premium.
3) increase headcount in store on days so more people to serve customers
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: newguy20 on 25-07-21, 08:26PM
Quote from: londoner83 on 25-07-21, 10:17AM
Our store had a trial to man bws during the day to see the effect on shrink. Losses dropped massively so can well believe in many stores it would make strong economic sense to move replenishment on BWS from nights to days to:-
1) reduce shrink.
2) reduce payroll costs by not paying night premium.
3) increase headcount in store on days so more people to serve customers

Similar thing here - rather than 3 on BWS nights there are now 2, which means during the day they can cover the whole day with a dedicated member of staff.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: whatajoke2019 on 26-07-21, 12:19AM
To be honest it sounds like something we could do with in our store (likely quite a few stores).

When the one way system was in place losses on BWS dropped dramatically but now it's through the roof again.

Mind you it doesn't help when they ask our BWS colleague to replenish the department in the day time but they then decide to yank them onto a checkout for hours on end.

However, with what they've got planned for our store, I can't imagine that'll be the case for much longer, there'll be hardly any tills left to jump on when a service call goes out!
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: lordadmiral on 27-07-21, 12:43PM
Looks like every store experience different "results".
When we had two guys filling wine n spirits during day time, they always failed. We had to pick up remaining delivery at night but for cost of leaving something elese in return.
Sprits backstock was in constant mess. Tons of empty boxes as people just went there to grab odd bottle or two.
Wine backstock ridiculously high and at some point we had bunch of cages unworked for about two months. I know because i left them in the corner lf warehouse and been asked to work them when people quit and wine moved again to nights.
Over 30 cages of wine i cut by half in a week with normal deliverys. Sale gone up.
Our shrink was low but sale even lower. Cost of filling single aisle was ridiculous.
SM  was whining that aisle is never filled, gaps so huge you could park a car :D. But he was the one who insisted on day time filling.
We had new  cabinets installed this month, behind checkouts, with plan to keep high value alcohol for customers. It should save time on running to the back to find it in the lock-up. Don't know if its life yet as i am off for a while.
Do all stores make huge sale on BWS?higher than any other department in the store.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: NightAndDay on 27-07-21, 01:53PM
Depends on location and format, in my old store half of all backstock was BWS, Friday and Saturdays 45-50% of our total sales for the day came from alcohol.

Yet, in my store before that one (an Express PFS) BWS sales were low, (and as such only 15% of total backstock was BWS.) (In the first store mentioned, we had 12 cages of BWS, in the 2nd, only 3).
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: newguy20 on 27-07-21, 04:47PM
BWS big seller here, but big shrink. There are 2 fire escapes at either end of the department which does not help! Colleagues in BWS are specifically NOT to be pulled on to a checkout (in fact only one of them is till trained anyway).

We got the cabinets a while ago but (AS EVER) it was badly implemented. They are shallow low ones, down at floor level across the front of the main bank, so the checkout team leader has to go ferreting around on the floor around customers and baskets trying to find the right one and the whole thing is pretty stupid. You could easily have had two or three full size cupboards at the front end which had the high value spirits in, plenty of space for them.
Title: Re: BWS, Health beauty, Frozen. Moved to days
Post by: whatajoke2019 on 28-07-21, 03:48PM
We used to have some old Direct cabinets on our front end but it got to the point some people were filling them on a daily basis and others didn't bother.

Change of SM and he got rid. And one of the top hits used to be sat in said cupboard.