verylittlehelps

Very Little Helps => Stores => Topic started by: Vinny1985 on 15-04-21, 03:17AM

Title: End of year results. Hope that's not bad news on the job front.
Post by: Vinny1985 on 15-04-21, 03:17AM
Well not the best of results for the end if the year. I hope after all the hard work we have all put in they don't start making 1000s redundant. But this is tesco
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: kaled78 on 15-04-21, 07:30AM
as usual they talk about all the positives,then say at the end we are down as a group,the sooner they off load tesco bank and the loss making europe stores the better
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: lordadmiral on 15-04-21, 07:37AM
yeap results are f***ed up.  Over 7% rise of sale brought nearly 20% profit drop, bravo clap cla clap clap clap :thumbup:. Hiring all those extra people due covid wasnt worth a single penny. If i had extra £5p/h to do OT i would work the whole f****ng year with time off just for hols, And i would be cheaper than new starters and twice more productive. Such performance (not) means that company will try to save some money. Not mentioning that share price droped again.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Morris999 on 15-04-21, 08:12AM
It's not as simple as saying the company's profits are down due to hiring all the temporary colleagues throughout COVID, and they weren't worth a single penny just because the profits are down.

Like I said last April/may COVID has cost Tesco and will continue to cost a small fortune and the increased sales were never going to offset the cost.

Tesco has had to pay out for face masks, hand sanitizer, additional pos, protective screens around service areas, extra dot com vans, extra colleague costs( colleagues on front door etc), extra guarding costs, 2 colleague bonuses.
They have lost millions on seasonal items(Easter eggs last year is an example) throughout the year.
Then there were over 50k colleagues all either shielding or isolating on full pay for the first 8 weeks of lockdown and then still thousands throughout the rest of the year.
And that's just off the top of my head.
I'm not defending Tesco, just pointing out that the temporary colleagues were not to blame for the big dip in profits and a lot were definitely worth it and did a better job than some long term serving colleagues.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Prince of Darkness on 15-04-21, 02:45PM
I'm not disputing much of the extra Covid costs but in my store during lockdown 1 we were throwing money away on temps who were simply not needed, but were contracted. We could have cut 10% of the store's temps costs for no change in service levels.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: BarryZola on 15-04-21, 03:10PM
Instead of giving the government all of those hundreds of millions back in rates relief or whatever it was, they should have kept it and given a bigger bonus to staff and the rest would have made their balance sheet look as good as usual (probably).
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: just curious on 15-04-21, 08:18PM
Quote from: Morris999 on 15-04-21, 08:12AM
It's not as simple as saying the company's profits are down due to hiring all the temporary colleagues throughout COVID, and they weren't worth a single penny just because the profits are down.

Like I said last April/may COVID has cost Tesco and will continue to cost a small fortune and the increased sales were never going to offset the cost.

Tesco has had to pay out for face masks, hand sanitizer, additional pos, protective screens around service areas, extra dot com vans, extra colleague costs( colleagues on front door etc), extra guarding costs, 2 colleague bonuses.
They have lost millions on seasonal items(Easter eggs last year is an example) throughout the year.
Then there were over 50k colleagues all either shielding or isolating on full pay for the first 8 weeks of lockdown and then still thousands throughout the rest of the year.
And that's just off the top of my head.
I'm not defending Tesco, just pointing out that the temporary colleagues were not to blame for the big dip in profits and a lot were definitely worth it and did a better job than some long term serving colleagues.
These cost might have cost some money , but a lot of the cost would be tax deductable on the balance sheets - therefore done at little expense to Tosco , and what about the operational savings when stores shut earlier than midnight or opened later in the day ? , what about the sales they generated or gained when the clothing departments / electrical departments / computer gaming and cd's , birthday cards were all being sold  whilst the likes of Primark / Matalan / Currys / HMV , Card Factory etc just to mention a few were closed . The company possibly even got money from the Government to cover some staff pay when they were isolating by claiming furlough pay or some other grant ?  :-X :-X
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Totot on 16-04-21, 11:18AM
Range is down, sales is up, profit way down, it is an obvious why. But i can expect that coming from a company who got someone instructed from ho, do not put graves side ways, it will become jam lol viva flat lay salad bag. never knew in my life to make a jam is so easy.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Nomad on 16-04-21, 03:42PM
[admin]Can anybody explain Totot's above post ?[/admin]
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: forrestgimp on 16-04-21, 05:42PM
Perhaps they live somewhere that weed is legal?
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: surlaroute on 16-04-21, 07:06PM
the simulation is breaking down
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Totot on 17-04-21, 12:15AM
Quote from: Nomad on 16-04-21, 03:42PM
Can anybody explain Totot's above post ?
From the financial view, there are less range that sold that year compare a year before, but yet the selling revenue increase, that mean either individual price going up or less discount given but not as much less item not sold, quantity selling increasing or both. Meanwhile profit margin going down, mean cost going up, whatever the cost it, can be operational, or else. That mean efficiency is lower, with all the cutting staff, and benefit that been done since few years back, meaning they aim the wrong target, cutting resources doesn't always mean higher productivity.
That really show the understanding of business management and budgeting management on higher rank management.....not good.

The other thing that I said is about new guidance where I work in express. We should never put graves packaging sideways, because it make the graves become jam ( never knew to make a jam is soo easy lol, how its made, a jam, tesco version). And always put pack of salad lay flat, because if not, it will damaged the leaves, come from head office.

Another new thing that they going to implement in express (at least mine), in the nite, from 9 till we close, and few hours in the morning, the door will be close. There is already a sensor that will send signal if someone standing in front of the door, to this gadget that you carry around beeping, so you need to go to the door, see if someone  standing there going to steal or not, if not, let them in, one at a time, if you think they going to steal, dont let them in. One person in while other waited outside in the nite or early morning with closed door.

Profiling is one of the hardest ability to learn, and never 100%. Judging someone else profile base on the appearance within 5 to 10 second, will be so hard. There is no training, there is no list guidance what kind of person that we can let on not letting in, what attribute that warrant someone can not get in. Even sherlock need a whole episode to solve it lol.

This will create loads of problem, efficiency will be go down alot, mostly one on one is quite common in express in late hour. And if we refuse someone to get in, how we answer their question. We might end up getting sued base on discriminating customer, or someone might get offended and waited outside when we finished and do something to us. Anything wrong happend, I bet tesco will denied it. And blame it all to us.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: alf on 17-04-21, 12:22AM
Perhaps I've had too much to drink, but christ on a bike that was a journey to read.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: stockcontroller on 17-04-21, 01:13AM
I have genuinely tried my hardest 4 times now to make sense of that and I honestly can't.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: gomezz on 17-04-21, 10:00AM
Quote from: Totot on 17-04-21, 12:15AMThe other thing that I said is about new guidance where I work in express. We should never put graves packaging sideways, because it make the graves become jam ( never knew to make a jam is soo easy lol, how its made, a jam, tesco version).
This is the bit that confused me:  "graves"?
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Nomad on 17-04-21, 10:12AM
Well  :), just glad it's not just me  ???

Send explanations on the back of a post card  :D
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Totot on 17-04-21, 10:41AM
Quote from: gomezz on 17-04-21, 10:00AM
Quote from: Totot on 17-04-21, 12:15AMThe other thing that I said is about new guidance where I work in express. We should never put graves packaging sideways, because it make the graves become jam ( never knew to make a jam is soo easy lol, how its made, a jam, tesco version).
This is the bit that confused me:  "graves"?
I meant grapes
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Totot on 17-04-21, 11:12AM
Alright, I will make it simple with analogy, me selling vegetables. About financial report first.

I used to sell tomatoes, carrot and onion, earn let say £100. Got 2 employees, one is hard and efficient worker, the other one just so so.

A year after that, I only sell carrot and onion, but my selling revenue increased to £ 120. This happened either I sell much more carrot and onion, or I increase the selling price of carrot and onion, or I sell more while I increasing the price of both.

Meanwhile, from £100 last year selling revenue, I got £10 profit. But this year I only got £8 profit. Meanwhile handling only onion and carrot should make it take less resources, for example, the amount of time my employees to take it in, put it in the shelves, changing label etc. But why I got less profit than last year. Meanwhile, last year I said to my employees, that I am not going to increase your wages, cut your benefit ect, hoping that later on my £10 profit will increase if the sales revenue still the same.

There are more aspect about it, but it is easy to understand why profit gone down, even selling is up, but it will be too long to write it.

Another thing, to make it short, HO gave new guidance.
1. Do not put packs of grapes side way, must be straight up or it will become jam.
2. Put packs of salad flat, because if not, it will ruined the leaves of salad.
3. Shop door wont automatically open between 7-9 in the morning(still not really decided) and 9 to 11 in the evening. It will remain closed.
A staff would have a device that attached to their waist and will beeping when someone standing outside in front of the door.
The staff need to asses the person/people, before let them in. If the staff who hold this device think the person going to steal in the shop, he/she should not allowed the customer to get in. If he/she think the customer is alright, then let them in.
4. Let them in, one at a time, other customer will have to wait outside. Once the customer out, do the same process again, asses, and decide, let them in, or not.

Tesco logic.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Nomad on 17-04-21, 12:04PM
 8-)

@Totot, I mean no insult but do you ever read  verbatim (https://www.google.com/search?client=firefox-b-d&q=verbatim) what you have just written before hitting post, spell check or check punctuation ?

If English is not your first language I apologize for posing the above question.

Somewhere in your simple post you're probably raising a good point.

Are you saying that HO guidance is that staff should assess customer(s) criminal intent before allowing or not allowing them entry into the store ?

Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Totot on 17-04-21, 12:24PM
Apologized, english is not my first language indeed.
Yes, that is what they tried to implement in my shop, I could not care less about all the stuff that they make things up. But this one can give huge problem to staff.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: dairyfresh on 17-04-21, 12:28PM
Quote from: Totot on 17-04-21, 11:12AM

1. Do not put packs of grapes side way, must be straight up or it will become jam.
2. Put packs of salad flat, because if not, it will ruined the leaves of salad.
3. Shop door wont automatically open between 7-9 in the morning(still not really decided) and 9 to 11 in the evening. It will remain closed.
A staff would have a device that attached to their waist and will beeping when someone standing outside in front of the door.
The staff need to asses the person/people, before let them in. If the staff who hold this device think the person going to steal in the shop, he/she should not allowed the customer to get in. If he/she think the customer is alright, then let them in.
4. Let them in, one at a time, other customer will have to wait outside. Once the customer out, do the same process again, asses, and decide, let them in, or not.

Tesco logic.

1 and 2 is common sense don't over fill cause it can cause damage to products.

3 and 4 haven't heard anything around our area so must only be certain stores if they've got high theft
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: redeo on 17-04-21, 01:28PM
Quote from: Vinny1985 on 15-04-21, 03:17AM
Well not the best of results for the end if the year. I hope after all the hard work we have all put in they don't start making 1000s redundant. But this is tesco
That what they are already doing, why do you think they are rushing through changes to team leaders role and want to eventually get rid of thousands of managers.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: redeo on 17-04-21, 01:30PM
Quote from: Prince of Darkness on 15-04-21, 02:45PM
I'm not disputing much of the extra Covid costs but in my store during lockdown 1 we were throwing money away on temps who were simply not needed, but were contracted. We could have cut 10% of the store's temps costs for no change in service levels.
In our store we needed more for longer.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: King1999 on 17-04-21, 03:10PM
Quote from: knowles2 on 17-04-21, 01:28PM
Quote from: Vinny1985 on 15-04-21, 03:17AM
Well not the best of results for the end if the year. I hope after all the hard work we have all put in they don't start making 1000s redundant. But this is tesco
That what they are already doing, why do you think they are rushing through changes to team leaders role and want to eventually get rid of thousands of managers.

I would say the managers changes won't be quick enough.......everyones a target if they can save money.Full timers maybe.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: NightAndDay on 17-04-21, 03:25PM
The Lewis strategy is being continued by Ken Murphy. In fairness to him, the decision for the managerial structure change to superstores is a good one, no long term strategy should be formulated from the pandemic period as sales patterns, costs and profit are very much a one off due to the change in shopping habits and legislation caused by the pandemic. When the "new normal" takes off, it will be back to competing with Aldi and Lidl (their market share will inevitably rise due to not maxing out on real estate).

Tesco needs more than just structure changes to compete, the innovative solution lies in the various technology implementations at Tesco's disposal that can be used to accentuate it's core capabilities and to realise the value proposition of its dot com operation.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Spidercatcher on 17-04-21, 10:46PM
Forgive me, but I'm still none the wiser. Grape jam? 
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: dizzy_1 on 18-04-21, 07:22PM
Quote from: Spidercatcher on 17-04-21, 10:46PM
Forgive me, but I'm still none the wiser. Grape jam? 
No, don't jam grapes in the trays side ways as it damages the fruit.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: OvaSees on 20-04-21, 02:42PM
Quote from: Vinny1985 on 15-04-21, 03:17AM
Well not the best of results for the end if the year. I hope after all the hard work we have all put in they don't start making 1000s redundant. But this is tesco
Despite all the 'progress' made during Dave's tenure, according the the end of year report 2020 Tesco (just in the UK & ROI) employed 15,000 less full-time equivalents than it did in 2016. Given that most jobs are not full time, that's a lot of part timers gone and not replaced - the equivalent of 2 whole SD groups of people gone in 4 years. Ken is carrying on with the cuts and restructures so I wouldn't hold your breath. I appreciate that correlation does not equal causation although as job losses at Tesco have increased so have profitability, bonuses and CEO renumeration - it's almost like job losses are incentivised at this point.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Davethebave on 22-04-21, 10:29PM
The cuts will never stop.

Team support screwed this year
Team managers getting screwed at some point
Store managers will have to be in the line of fire soon as well
If the cuts were actually for the greater good and saved jobs in the long run it would be bad but could understand. But for the cuts just to be for profit reasons is wrong, with no job security why would any colleague at any level rally invest themselves into the success of the busines?
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: NightAndDay on 23-04-21, 04:12PM
The cuts should be underpinned by new responsibilities and accountabilities, the TM restructure makes sense as Shift Leaders are essentially the same thing and cheaper, in fact, it would make more sense for TMs to replace Lead managees and Shift Leaders to replace duties of Team Managers.

Store Managers will be a bit more tricky, in Express you can get away with cluster managers for a bunch of cat 1's or maybe low taking cat 2's, but for anything above, it won't work as the business requirements will have time forecasted for each aspect of the role, SMs being clustered won't meet those hours for each store so can't be fulfilled unless they bring back Deputies and have SMs on cluster arrangement.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: forrestgimp on 23-04-21, 04:26PM
Since this went live on the 12th we have not seen any manager on the shop floor they all stay in the back in one of the rooms there. Must be nice to be able to sit and swing your legs all day knowing you dont have to venture out onto the shop floor ever.
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Davethebave on 23-04-21, 07:35PM
It went live on the 12th?? News to me 😂
Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: whatajoke2019 on 23-04-21, 09:39PM
Perhaps some of them should read their own Role Packs?!

What shouldn't I be doing? Spending majority of time in an office, working only fixed
shifts & only interacting with own operational area team.


Actually, reading through it, some of them in our store have been doing what they shouldn't have before this kicked in.

Another  :D: and being dismissive or uninterested in colleague/customer issues. So if Boris is upset because he can't purchase his favourite biscuits they'll probably do something about it. Us, being spoken to like something they've trodden in... "not my problem!"

Title: Re: End of year results. Hope that's not bad news on the job front.
Post by: Onejob on 24-04-21, 08:28AM
I can understand the change, not saying I'm for it or against it but can understand them.
What I do think is wrong though is how they can justify team support taking on extra responsibilities (including duty role) and for some this is for less money but yet management get to have less responsibility but keep same wage.

A lot of managers in my store have been getting away with not doing there job properly for years now all of a sudden there's talk of if they don't do it going forward there out the door.  What difference does April 13th have to how a manager should do there job (and since that date has passed there has been no difference in managers attitude so still getting away with not doing there job correctly)

The ones being punished in this change are team support and colleagues. Management and above are as usual, not touched