verylittlehelps

Very Little Helps => Stores => Topic started by: Nomad on 23-07-20, 11:24AM

Title: Cleaners & cleaning
Post by: Nomad on 23-07-20, 11:24AM
More money and more time  :-X

https://www.theguardian.com/business/2020/jul/22/tesco-staff-in-nearly-2000-stores-to-clean-shops-after-contractors-axed (https://www.theguardian.com/business/2020/jul/22/tesco-staff-in-nearly-2000-stores-to-clean-shops-after-contractors-axed)
QuoteTesco said the cleanliness of its stores had “never been more important” and store budgets would be increased to give employees the additional time needed to complete cleaning tasks.

https://www.bbc.co.uk/news/business-53501318 (https://www.bbc.co.uk/news/business-53501318)
QuoteShop workers will be expected to wipe shelves and fridges, mop floors and clean staff toilet facilities.

They will be given training and extra time to complete the extra duties.
Quote"Following a successful trial we have found that giving our stores more ownership and control over their cleaning results in better and more consistent standards," a spokesperson said.

Has anybody been involved in the trial  :question:  as heard nothing on here.

Title: Re: Cleaners & cleaning
Post by: Hammer10 on 23-07-20, 12:23PM
To do it properly you need at least 4 hours if they don’t give the right time to do the cleaning I for one will spread it about how dirty it is .I will stop shopping at any store and shop elsewhere 600 pounds a month less for Tesco if everyone did this they will soon close down or change their small minds.
Title: Re: Cleaners & cleaning
Post by: jonty on 23-07-20, 12:25PM
I worked at Lidl for a month inbetween leaving and rejoining Tesco and we had to clean the shop every evening and you don't go home until it's done. The speed you're expected to do it at is intense.
Title: Re: Cleaners & cleaning
Post by: King1999 on 23-07-20, 02:38PM
The board think they are on a roll with what they've got away with,with staff cuts,and streamlining that actually isn't,like they have.Work to rule, Tesco isn't Aldi or Lidl and it never will be.Its an obsession that will be its downfall especially with the over worked and undervalued staff.Just look at what Lewis has been paid while he's been in charge everyone's blood should be boiling.Elitist leadership that's why we've lost so many good staff.You won't see them cleaning will you.😡
Title: Re: Cleaners & cleaning
Post by: jonty on 23-07-20, 03:26PM
One day in the uncertain future do you think it's possible that Tesco could morph into Jack's?

Nothing would surprise me anymore.   :)
Title: Re: Cleaners & cleaning
Post by: King1999 on 23-07-20, 03:46PM
I think Jack's will go after Lewis departs,complete waste of time.
Title: Re: Cleaners & cleaning
Post by: jonty on 23-07-20, 04:10PM
You never hear of it in the news now.

I don't think it sounds too crazy now to say that one day there is a likely chance that we won't need highstreet shops like Tesco anymore. It's scary.
Title: Re: Cleaners & cleaning
Post by: Redone1 on 23-07-20, 04:48PM
As someone who works in express, There zero chance the staff will get chance to clean the store, Our cleaning spends 3 hours every morning cleaning. The staffing levels are just barely enough to keep the store ticking over as it is. Now they expect us to do the cleaner job as well. Especially during these times.
Title: Re: Cleaners & cleaning
Post by: Pathfinder on 23-07-20, 05:04PM
Im sure with a broom up our arse we will be able to fill the shelves get delivery in Jump behind the till and sweep the floor at the same time . Eps one on one .
Title: Re: Cleaners & cleaning
Post by: Whistleblower on 23-07-20, 09:19PM
i use to work as a contract cleaner for tesco and this is what to expect when taking over cleaning duties especially toilets

1 used tampons left in ladies toilet
2 soiled underwear left in toilets
3 human faeces and blood smeared over the walls and floor
4 blocked toilets-once i shut a toilet door locked because of a blockage,full of toilet roll and s***,went back an hour later,door was kicked in and somebody else had used it adding more toilet roll and s*** to the blockage
5 people pissing and defecating all over the floor- i kid you not
6 cleaning up peoples sick,which could include remnants of blood
7 used up toilet roll on floor because some people have difficulty putting it where it should actually go
8 litter,because people actually eat in tesco toilets, especially stuff they have nicked from the store,and the odd bottle of spirits,wine and cans of beer
9 needles that junkies have left
10 cleaning up after a homeless person has used it as  his/her personal bathroom
11 cleaning the toilets after a phone call from front desk and then getting a phone call 10 minutes later because someone yet again has made a mess

the best thing would be to have no toilets for customers, because of cutbacks,these tesco toilets are now public toilets and are used as such
Title: Re: Cleaners & cleaning
Post by: Nomad on 23-07-20, 09:32PM
I know somebody will say they're no better, but various news articles do say staff toilets.
Title: Re: Cleaners & cleaning
Post by: orchard2020 on 23-07-20, 10:01PM
I see what our cleaner does and no way can we incorporate cleaning when we are on bare bones of staff. A kick in the teeth for all our efforts during the pandemic. 
Title: Re: Cleaners & cleaning
Post by: tablet on 23-07-20, 11:06PM
Staff may now start leaving the staff toilets as they found them.
Title: Re: Cleaners & cleaning
Post by: lucgeo on 24-07-20, 08:16AM
And what dept code does the cleaning come under?

From what I recall, the contracts state a colleague can be asked to work on any dept, or store, deemed reasonable. But your badge says 'customer assistant' not ' s*** shoveller'

It's not a case of 'clean as you go' ...What about cross contamination? Are they going to provide all the tools for the job, training in how to deal with human waste etc...in between serving customers and handling stock. Jeez, they can't even provide working equipment now, such as a PDA.
It's not just a case of donning a pair of marigolds and a cloth. Some colleagues personal hygiene standards are already questionable, doubt they're going to be much fussed about scraping the s*** off their shoes, before they traipse back into the service or storage areas 
Title: Re: Cleaners & cleaning
Post by: Totot on 24-07-20, 10:48AM
I told my manager about health contamination, mostly because I work in express so it will be too obvious.

Cleaning normally start with the floor, then the bin inside the shop and warehouse, then staff room, toilet, front of the shop bin and this can be quite nasty, then main bin at the back. And after that, usually clean the shelves door, remove anything sticky on the floor, then remove some unwanted cardboard or plastic around the backyard and surrounding area that been blown by wind since it is mandatory from the council we have to do it.

So the person who done it might need to wear different gloves, clean themself properly before they handle any at least fresh stuff, possibly change uniform ideally, mostly if there are some accident. On top of that, these ideally been done in the morning, where normally only baker and manager/tl that time and might be another ca in the same time or an hour later.While customer already waiting, newspaper and bread need to be done and cages waiting from the night before.
This will be really interesting for sure.
Title: Re: Cleaners & cleaning
Post by: Whistleblower on 24-07-20, 11:01AM
Quote from: Nomad on 23-07-20, 09:32PM
I know somebody will say they're no better, but various news articles do say staff toilets.
My mistake, did not read news article thoroughly,but Don t you think it's a matter of time that this will be the case for all stores
Title: Re: Cleaners & cleaning
Post by: Nomad on 24-07-20, 11:17AM
Possibly, even more likely probably.  However I do not see the effected staff being given the time or the means(equipment) to do the cleaning efficiently or thoroughly.
Title: Re: Cleaners & cleaning
Post by: beahead on 24-07-20, 03:34PM
Wonder if they will be doing this at head office? After they have eaten nice  lunch in the restraunt, no thought not , just the shop working plebs
Title: Re: Cleaners & cleaning
Post by: miriam on 24-07-20, 04:01PM
Hi

Just a question I'm sure has been asked, how do you start new topic??

And/or how can we take issues out of store or has the manager have the say as to if it goes out of the store.

[mod]Ref: starting new topic. Please read VLH Supporter Benefits (http://www.verylittlehelps.com/index.php?page=17)[/mod]
Title: Re: Cleaners & cleaning
Post by: lucgeo on 24-07-20, 05:15PM
You need to become a VLH supporter to start new threads.

The only recognised grievance that goes out of store is a dignity at work grievance.
However...depending on how serious the grievance is, it must sometimes be automatically escalated. A grievance against the SM for example.

There is always protector line as a last resort.
Title: Re: Cleaners & cleaning
Post by: Mark calloway on 25-07-20, 03:23PM
I'm not entirely sure our staff toilets are cleaned at all. They absolutely stink of s**t &p*ss. Absolutely disgusting
Title: Re: Cleaners & cleaning
Post by: Munchkin on 25-07-20, 07:44PM
A question worth exploring for everyone with concerns about the future cleaning issues in store..... How and who will deal with human body fluid waste sharps and contaminated dressing all pose a risk of permanent infection and death if dealt with incorrectly and also what training will people receive to deal with the cleaning products segregation of mops and cloths for different areas etc please enquire then come back and amuse us with the responses 
Title: Re: Cleaners & cleaning
Post by: notsofunny on 25-07-20, 07:56PM

Mops was the first thing that sprang to mind , since it was always a problem with Store staff taking out mops that should be used in toilets on to the shop floor , putting back mops which had just been used to clean up spills from sauces without rinsing them , coming into work to find that the cleaner complaining  about broken glass in the buckets , also just wondering on which day the store manager will be cleaning the Toilets ,,,,,,,,, ;D after all they do say , lead by example ,,,,,,,,
Title: Re: Cleaners & cleaning
Post by: lucgeo on 26-07-20, 08:38AM
Oh the stench some mornings coming in, stinking floors and mops in buckets, having just mopped all floors with them. Toilets with the same stains on them for days on end.

Legally customer toilets should only be offered if there is a cafe on site. Therefore, the cleaning of them should become the sole responsibility of the cafe staff.
Title: Re: Cleaners & cleaning
Post by: taliahad on 26-07-20, 08:55AM
What does the union have to say about all this?
Title: Re: Cleaners & cleaning
Post by: Munchkin on 26-07-20, 08:01PM
The union is a long gone saviour.... If it ever was one now simply clinging on to life because so many members simply never get round to cancelling their payments
Title: Re: Cleaners & cleaning
Post by: londoner83 on 26-07-20, 08:14PM
Good luck getting any Tesco Colleague to clean public toilets with the state they are regularly left in.
Title: Re: Cleaners & cleaning
Post by: Ravvers on 27-07-20, 12:14PM
Hmmm invest more budget for exisiting staff - heard that before many a time in my 34 years in Tesco , what a kick in the teeth for staff working their nuts off already in the most dangerous of times , long gone are the days where you could happily work on your own  dept. without being pulled all over the bloody shopfloor & checkouts - now they want you to clean ! Ffs how do they think they got to being  biggest retailer ? We used to joke to the boss '' do you want me to stick a broom up my arse as well ? '' Well now it looks like  we will have to !!!
Title: Re: Cleaners & cleaning
Post by: Hoggles on 28-07-20, 09:57AM
I haven’t met a single staff member who isn’t annoyed about this cleaning situation, apart from managers who have to feign some sort of interest in it for fear of their lives! I don’t buy all this “that’s what they do at Aldi” stuff, Tesco isn’t Aldi, not everyone’s shops in Aldi and not everyone wants to work in Aldi. The changes I have seen in Tesco over the years have all be for the worse and this has just been the icing on the very rubbish cake and made me and my colleagues want to leave. If they are allotting extra hours for cleaning why not just hire a person whose sole job is to clean?! It just goes to show that nobody cares about the little people who are the drivers of the stores. I didn’t even hear about this new change from my manager and he still hasn’t mentioned it, I heard it on the news. It’s been handled terribly and they are trying to pass it off as something positive. I think there should be a store by store opt in or out for this with voting from staff and let those who opt in reap the wonderful benefits. I really hope the union can help out here.
Title: Re: Cleaners & cleaning
Post by: Nomad on 28-07-20, 10:14AM
Remember the supposed extra hours/budget is not all that will be required. Training, equipment, PPE and consumables also required, and not forgetting the goodwill from staff to do a good job of it.

Can't see all of the above happening.
Title: Re: Cleaners & cleaning
Post by: King1999 on 28-07-20, 06:18PM
Good will died along time ago.
Title: Re: Cleaners & cleaning
Post by: lordadmiral on 28-07-20, 08:58PM
Hmmm i am wonder how work will be distributed. One week one person and next another one? One scheduler for work on shop floor and one for cleaning.
Do you think that managers would go pick the mop, brush and do some cleaning?
Title: Re: Cleaners & cleaning
Post by: notsofunny on 28-07-20, 09:35PM

Had a bit of feedback from a few managers in Express and Metro as to how they plane to work around this ,

Express only have one cleaner in the morning , so they are going to employ The same cleaner they have to do the same hours which is about 2 and a half to 3 hours a day

Metro have about 2 cleaners so they will do the same ,

But that still leaves the problem of the fact that Tesco do not have workers working 7 days a week like the cleaners work ,

Seems the cost savings to Tesco is that they don't have to pay the extra amount they pay to the cleaning company above the cleaners wages and other add on items ,

I do see a plus for the cleaners in that they will get extra holidays as well as extra sick pay that they don't get at the moment ,

how all this works out in realty I dont know but at least i can see that Managers are not happy about all this and want to find a way out ,,
Title: Re: Cleaners & cleaning
Post by: Nomad on 28-07-20, 09:36PM
Radical idea, staff do shop floor and shelving etc, MM do staff toilets and rest room :thumbup:  :D
Title: Re: Cleaners & cleaning
Post by: notsofunny on 28-07-20, 09:52PM

In Express the cleaner is not supposed to clean the staff room except Moping the floor ,  the sink/microwave/fridge cups/plates and so on gets done by staff/manager , Manager since he gets told off mostly if staff room is dirty

And the shelving has always been done by the Staff never by the cleaners,

One thing for sure I will be going around to some see some lazy managers if they ever get around to cleaning the Bogs  :D :D especially the stores with Customer Bogs after a Friday or sat night  >:D >:D
Title: Re: Cleaners & cleaning
Post by: T.C.1 on 28-07-20, 11:13PM
Tesco had an advert on FB and nearly every comment was how angry people were that at this time of all times Tesco are getting rid of their cleaners, most said when it happens they're going to shop elsewhere.  So it might be the case that if you ask a Tesco worker what were you doing half an hour ago the reply might be "well, I had my hands down the bog!!!".
Title: Re: Cleaners & cleaning
Post by: notsofunny on 28-07-20, 11:46PM
Not a lot of people are bothered with who loses jobs,  most are bothered with is what price they have to pay and if they can get the item they want, as to shopping some other place We have all heard that before and if they went to Lidil, Aldi  the staff do the same thing I have read.

And don't be surprised if others follow what Tesco are doing as well since places like Asda/Morrisons have all done job cuts the same way soon after Tesco has.
Title: Re: Cleaners & cleaning
Post by: jonty on 07-08-20, 09:25PM
"They wouldn’t sack cleaners at head office" - workers react as Tesco cuts cleaning staff

https://www.google.com/amp/s/amp.theguardian.com/business/2020/aug/07/tesco-fires-contract-cleaners-and-gets-shop-staff-to-do-their-work
Title: Re: Cleaners & cleaning
Post by: BUY TESLA STOCK on 07-08-20, 10:34PM
Some staff can’t even wash their hands never mind clean bogs and do shop floor work without cross contamination.
Title: Re: Cleaners & cleaning
Post by: alf on 07-08-20, 10:35PM
“It’s insulting. They wouldn’t take the cleaners away from head office. Cleaning toilets is not part of a customer assistant job.”

The only thing I've took away from this is the amount of shelf stackers who apparently think they're better than cleaners.

Title: Re: Cleaners & cleaning
Post by: NightAndDay on 07-08-20, 10:38PM
Quote from: jonty on 07-08-20, 09:25PM
"They wouldn’t sack cleaners at head office" - workers react as Tesco cuts cleaning staff

https://www.google.com/amp/s/amp.theguardian.com/business/2020/aug/07/tesco-fires-contract-cleaners-and-gets-shop-staff-to-do-their-work

Exactly, the staff taking ownership of the cleaning process and provides cleaner stores is a badly thought out transparant PR spiel, it's clearly a cost cutting exercise, but not only this, by saying their staff would be better at cleaning than paid professionals is also illogical and arrogant, they should make Tescos PR team redundant as only idiots won't see through their bs.
Title: Re: Cleaners & cleaning
Post by: Welshie on 07-08-20, 11:58PM
Quote from: alf on 07-08-20, 10:35PM
“It’s insulting. They wouldn’t take the cleaners away from head office. Cleaning toilets is not part of a customer assistant job.”

The only thing I've took away from this is the amount of shelf stackers who apparently think they're better than cleaners.

I dont think I'm better than the cleaners but I wouldn't apply for that job or a job that involved cleaning . Nor would I apply for a job on customer services,  the counters or several other departments as I dont want to do those jobs . IF cleaning had been in my job description I wouldn't have applied for it , it doesn't mean I think I'm better than the cleaners.
Title: Re: Cleaners & cleaning
Post by: King1999 on 08-08-20, 12:52AM
I would say under the Lewis era he’s done nothing but devalue staff,so what do you expect from this company now.Arrogance,greed,lazy retail,shut it down don’t fix it and staff which were the best asset the company had treated like s*** at every opportunity.A few times I’ve heard the company values being quoted to staff,they died the minute Lewis took on the job of cutting staff.
Title: Re: Cleaners & cleaning
Post by: miriam on 08-08-20, 06:44AM

Is it worth challenging bad practices
Like discrimination, victimisation and harassment
Or look for other work???

Title: Re: Cleaners & cleaning
Post by: lucgeo on 08-08-20, 08:13AM
I would, and have, refused point blank to clean public/staff toilets. In my opinion every cleaner should be on a higher premium wage, not the minimum wage.
Also the lack of respect shown by some colleagues toward the cleaners, in my old store, used to make my blood boil  >:(  >:(
Title: Re: Cleaners & cleaning
Post by: lucgeo on 08-08-20, 10:08AM
Quote from: Hoggles on 28-07-20, 09:57AM
I haven’t met a single staff member who isn’t annoyed about this cleaning situation, apart from managers who have to feign some sort of interest in it for fear of their lives! I don’t buy all this “that’s what they do at Aldi” stuff, Tesco isn’t Aldi, not everyone’s shops in Aldi and not everyone wants to work in Aldi. The changes I have seen in Tesco over the years have all be for the worse and this has just been the icing on the very rubbish cake and made me and my colleagues want to leave. If they are allotting extra hours for cleaning why not just hire a person whose sole job is to clean?! It just goes to show that nobody cares about the little people who are the drivers of the stores. I didn’t even hear about this new change from my manager and he still hasn’t mentioned it, I heard it on the news. It’s been handled terribly and they are trying to pass it off as something positive. I think there should be a store by store opt in or out for this with voting from staff and let those who opt in reap the wonderful benefits. I really hope the union can help out here.

It will follow the same pattern as usual. When Tesco used to open new stores, the staff would be in abundance, tripping over each other, locals would shop in the first few weeks, to see shiny new shop, shelves full, promotions in abundance, full bank of checkouts open. Newly employed staff would believe all the hype, feed it back to customers and family. Once established in the area, the cutbacks start...temps gone...heat maps...all dept's "over hours" etc...etc..

The same will be with this cleaning farce...ample hours will be there to begin with, all shiny new mops, buckets and marigolds in abundance...give it 6 months and it'll all go down the pan..just like your hands trying to unblock a toilet with only a rotten germ infested toilet brush classed as a "tool for the job" :-X
Title: Re: Cleaners & cleaning
Post by: Redone1 on 08-08-20, 10:52AM
So I've just heard my local metro has gone from 16 hours ( current cleaning hours) and this new way for the staff to do it, they've been given a mighty 4.5 hours.  Joke is not the word.
Title: Re: Cleaners & cleaning
Post by: BUY TESLA STOCK on 08-08-20, 11:14AM
Scraping the barrel, if cutting cleaning hours during a pandemic is the best they can do.
Title: Re: Cleaners & cleaning
Post by: lucgeo on 08-08-20, 11:52AM
Quote from: Redone1 on 08-08-20, 10:52AM
So I've just heard my local metro has gone from 16 hours ( current cleaning hours) and this new way for the staff to do it, they've been given a mighty 4.5 hours.  Joke is not the word.

Where on the contract does it state that you will be required to clean human bodily fluids and excrement? From what I recall, cleaning is not Tesco departmentalised? Therefore, who is responsible for overseeing a non recognised department?

I also seem to recall, that it states in the contract that you will be required to work in any dept or store, deemed reasonable?? Or words to that affect? This is not a reasonable request!

I would urge everyone NOT to sign any new contracts. I would also refuse to clean any sanitary areas, and cite the current pandemic situation, as a reasonable refusal.

FFKS....sewers are being tested and monitored, for presence of the virus. Yet Tesco seem to think it ok for a CA to clean a toilet, then, wearing the same clothes, serve and handle customers shopping. Most colleagues are part time, short shifts, the virus survives up to 72 hours, so what's the chances eh??

Title: Re: Cleaners & cleaning
Post by: Hammer10 on 08-08-20, 12:22PM
Should cleaners be given hepatitis a,b ,c in case they have to clean needles up from public toilets .
Title: Re: Cleaners & cleaning
Post by: BUY TESLA STOCK on 08-08-20, 12:37PM
Some of the MM would be using the toilet then shouting a GA from the other end of the store to clean up after them.
Title: Re: Cleaners & cleaning
Post by: King1999 on 09-08-20, 03:44PM
What kind of work envoirnment do you think they are pushing for I can see open rebellion at some point ......the union......tumbleweed........
Title: Re: Cleaners & cleaning
Post by: notsofunny on 11-08-20, 06:44PM
I have spoken to 6 Express store mangers ,,, All have said they are not being given any extra hours to cover the hours that will be needed to clean the stores , In fact all have been told to cut the wage bill they have at the Moment , they have even been told that they can't employ the Cleaners they have and are about to lose them or anyone else to specifically to cover Cleaning in store.  Also Cleaning is to be done both in the morning and evening by staff, so the propaganda they put out about Extra pay roll is all Lies ,,,,,,,,,,,,,,,,,,,,,,,, >:(
Title: Re: Cleaners & cleaning
Post by: penguin on 11-08-20, 07:17PM
I can see this going well, first thing in morning, 1 ca and the shift leader in, ca on till shift leader now has to clean the store and car park along with the 957 jobs in the morning, and that's on a fairly good day.
Title: Re: Cleaners & cleaning
Post by: Hammer10 on 11-08-20, 09:07PM
Just let it get dirty then in time they will realise it don’t work it’s either clean store or fill shelves can’t do both if they moan go sick .
Title: Re: Cleaners & cleaning
Post by: Batmanjo on 12-08-20, 10:01AM
Quote from: Whistleblower on 23-07-20, 09:19PM
i use to work as a contract cleaner for tesco and this is what to expect when taking over cleaning duties especially toilets

1 used tampons left in ladies toilet
2 soiled underwear left in toilets
3 human faeces and blood smeared over the walls and floor
4 blocked toilets-once i shut a toilet door locked because of a blockage,full of toilet roll and s***,went back an hour later,door was kicked in and somebody else had used it adding more toilet roll and s*** to the blockage
5 people pissing and defecating all over the floor- i kid you not
6 cleaning up peoples sick,which could include remnants of blood
7 used up toilet roll on floor because some people have difficulty putting it where it should actually go
8 litter,because people actually eat in tesco toilets, especially stuff they have nicked from the store,and the odd bottle of spirits,wine and cans of beer
9 needles that junkies have left
10 cleaning up after a homeless person has used it as  his/her personal bathroom
11 cleaning the toilets after a phone call from front desk and then getting a phone call 10 minutes later because someone yet again has made a mess

the best thing would be to have no toilets for customers, because of cutbacks,these tesco toilets are now public toilets and are used as such

If there is a cafe instore they are required by Law to have toilets, they could however make it chargeable to use the toilets and then less would use them but then again this would cost money so can't see them doing that one.
Title: Re: Cleaners & cleaning
Post by: Batmanjo on 12-08-20, 10:15AM
Quote from: Munchkin on 25-07-20, 07:44PM
A question worth exploring for everyone with concerns about the future cleaning issues in store..... How and who will deal with human body fluid waste sharps and contaminated dressing all pose a risk of permanent infection and death if dealt with incorrectly and also what training will people receive to deal with the cleaning products segregation of mops and cloths for different areas etc please enquire then come back and amuse us with the responses

There is also the problem of claims against the company if someone is cleaning in the toilets and slips, no cameras and an overworked and under trained employee ??
Title: Re: Cleaners & cleaning
Post by: Nomad on 12-08-20, 11:16AM
It has been said that public toilets will not be the responsibility of store staff, only staff toilets.

https://www.bbc.co.uk/news/business-53501318 (https://www.bbc.co.uk/news/business-53501318)
QuoteShop workers will be expected to wipe shelves and fridges, mop floors and clean staff toilet facilities.
Title: Re: Cleaners & cleaning
Post by: Teddybonkers on 12-08-20, 02:07PM
Quote from: notsofunny on 11-08-20, 06:44PM
I have spoken to 6 Express store mangers ,,, All have said they are not being given any extra hours to cover the hours that will be needed to clean the stores , In fact all have been told to cut the wage bill they have at the Moment , they have even been told that they can't employ the Cleaners they have and are about to lose them or anyone else to specifically to cover Cleaning in store.  Also Cleaning is to be done both in the morning and evening by staff, so the propaganda they put out about Extra pay roll is all Lies ,,,,,,,,,,,,,,,,,,,,,,,, >:(

That's just scaremongering - and you know it. There's no way cleaning can be done without increasing hours. The cleaner works approx 2 hours a day in our store, so that's 14 hours a week. If Tesco matches that with overtime, they will still be making a huge saving over the existing arrangements.
Title: Re: Cleaners & cleaning
Post by: BUY TESLA STOCK on 12-08-20, 03:02PM
Cleaning overtime  :-X
Title: Re: Cleaners & cleaning
Post by: pitdiver on 12-08-20, 03:28PM
I work in s superstore on checkouts. We are required to clean our checkout area regularly during our time  on the tills. Specially at this time with the Pandemic.  We have to use Aseptopol  but no one realises that you have to leave it on for thirty seconds. So I ask do you close a checkout for at least 2 mins while you clean the whole belt.

As someone has asked will the staff who will be required to clean the STAFF toilets get the necessary vaccinations. I certainly did when I worked as a cleaner in a hospital.
Title: Re: Cleaners & cleaning
Post by: Hammer10 on 12-08-20, 04:53PM
I put that on here a few days ago as my wife is a nurse and they have to have them . So do the cleaners where she works.
Title: Re: Cleaners & cleaning
Post by: penguin on 12-08-20, 08:53PM
Quoteauthor=Nomad link=topic=17387.msg242802#msg242802 date=1597227375]
It has been said that public toilets will not be the responsibility of store staff, only staff toilets.


It begs the question then who will be cleaning the customer toilets in an express and metro if the stores are having no cleaners, clearly it will come down to the staff, however I think most express stores do only have staff toilets and not public ones.
Title: Re: Cleaners & cleaning
Post by: NightAndDay on 12-08-20, 09:43PM
I think cleaning up after yourself is a reasonable expectation (i.e after using the toilet or using the staffroom kitchen) what is not acceptable is getting staff to take over professional cleaning duties without allocating the same time it took the professional cleaners to take, the fact that no budget changes are happening to accomodate this just proves this was a cost cutting move to aid D.Ls golden goodbye bonus package. Next will be security guards (along with staggered "3 year pay reviews offering 15% at the cost of time and a quarter premiums.") USDAWs lack of action proves that this union needs disbanding quick smart and replaced with a militant union with teeth that takes no guff, that needs to be the starting point to hold these mickey mouse CEO and executive con men to account.
Title: Re: Cleaners & cleaning
Post by: lucgeo on 13-08-20, 10:58AM
Quote from: pitdiver on 12-08-20, 03:28PM
I work in s superstore on checkouts. We are required to clean our checkout area regularly during our time  on the tills. Specially at this time with the Pandemic.  We have to use Aseptopol  but no one realises that you have to leave it on for thirty seconds. So I ask do you close a checkout for at least 2 mins while you clean the whole belt.

As someone has asked will the staff who will be required to clean the STAFF toilets get the necessary vaccinations. I certainly did when I worked as a cleaner in a hospital.

I think NHS workers are required to have the vaccination due to the clinical environment in which they work?
Title: Re: Cleaners & cleaning
Post by: King1999 on 13-08-20, 01:10PM
Let's face it though Tesco isn't the cleanest of places 💩........
Title: Re: Cleaners & cleaning
Post by: NightAndDay on 13-08-20, 04:26PM
I remember one time a particularly inept Express SM (his role as bakery lead manager in SS got made obsolete so according to their work level system, Express SM was the nearest thing he could do so was transferred there, of course his £38k a year salary was still maintained, but the falliability of Tescos WL systems and their illogical love for SS formats is another topic). This SM had no clue about stock rotation or the stock control process, I was sent from my normal store to clean up his mess, I walked in to delivery cages being kept in the staff toilet, hygiene is only important to Tesco where it doesn't effect operations. (The SM got "politely asked to resign" in the end.)
Title: Re: Cleaners & cleaning
Post by: penguin on 13-08-20, 04:51PM
What was done with the stock stored in the toilets, please tell me it was wasted out and did not end up on sale or food donations and the like.
Title: Re: Cleaners & cleaning
Post by: dotnochance on 13-08-20, 05:21PM
And the winning answer is :put out on the shelves like normal...
Title: Re: Cleaners & cleaning
Post by: NightAndDay on 13-08-20, 06:28PM
Quote from: penguin on 13-08-20, 04:51PM
What was done with the stock stored in the toilets, please tell me it was wasted out and did not end up on sale or food donations and the like.

Put on shelves as normal, other horror stories include milk being put out on the shop floor 2 hours after being out of the chiller.
Title: Re: Cleaners & cleaning
Post by: notsofunny on 13-08-20, 07:37PM
Quote from: Teddybonkers on 12-08-20, 02:07PM
Quote from: notsofunny on 11-08-20, 06:44PM
I have spoken to 6 Express store mangers ,,, All have said they are not being given any extra hours to cover the hours that will be needed to clean the stores , In fact all have been told to cut the wage bill they have at the Moment , they have even been told that they can't employ the Cleaners they have and are about to lose them or anyone else to specifically to cover Cleaning in store.  Also Cleaning is to be done both in the morning and evening by staff, so the propaganda they put out about Extra pay roll is all Lies ,,,,,,,,,,,,,,,,,,,,,,,, >:(

That's just scaremongering - and you know it. There's no way cleaning can be done without increasing hours. The cleaner works approx 2 hours a day in our store, so that's 14 hours a week. If Tesco matches that with overtime, they will still be making a huge saving over the existing arrangements.


I know what I have seen , I dont work for tesco anymore but i am still in contact with many that do , I went to see some of those that told me about not getting anymore hours and have seen the new Budgets , and all of them have been cut , They have also told me that they all got told that the Cleaning costs will have to come out of what they have ,

My understanding at first was that we could find ways to keep the cleaners on store costs since the budget would go up to cover cleaning, but that has been ruled out completely , as to customer toilets they will also have to be cleaned in Express on esso sites by staff , and yes my expectations had been that the savings would come from not paying for area managers and cars head office cost for the cleaning company  but thats not how it stands ,

As to scaremongaring ,,, facts are facts  like it or not , and what i have said is from the paperwork i have seen ,,,,,,,,,,,,,
Title: Re: Cleaners & cleaning
Post by: Hammer10 on 13-08-20, 09:37PM
Just make up a Facebook page anonymously and post it all over it people will soon stop using it maybe then they will wake up and smell the roses or (s***).
Title: Re: Cleaners & cleaning
Post by: notsofunny on 14-08-20, 10:09PM

Wish I could , but like I said I don't work for Tes... any more and details could get others the Sack ,, I just wish some would stop defending the company when they have not seen all the facts ,,
Title: Re: Cleaners & cleaning
Post by: Redone1 on 24-08-20, 06:11PM
So who had chance to clean their store today?, Now we have no cleaners. No extra staff were in the building today. So it just got left. Can’t wait to see what it’s going to look like by the end of the week.
Title: Re: Cleaners & cleaning
Post by: notsofunny on 25-08-20, 08:26PM

On top of that the Team leaders came in later than normal since the cleaners used to come in early to open the shop with them , reminder to Team leader/shift runner you are not to open the store on your own , and since most staff arrive 5 mins before store opens you will not have time to get your price changes done before store opens , remember also if you open the store on your own ,and something happens Tesco will not help you since its against company policy to enter  on your own ,
Title: Re: Cleaners & cleaning
Post by: Rad on 26-08-20, 10:40AM
Quote from: Teddybonkers on 12-08-20, 02:07PM
Quote from: notsofunny on 11-08-20, 06:44PM
I have spoken to 6 Express store mangers ,,, All have said they are not being given any extra hours to cover the hours that will be needed to clean the stores , In fact all have been told to cut the wage bill they have at the Moment , they have even been told that they can't employ the Cleaners they have and are about to lose them or anyone else to specifically to cover Cleaning in store.  Also Cleaning is to be done both in the morning and evening by staff, so the propaganda they put out about Extra pay roll is all Lies ,,,,,,,,,,,,,,,,,,,,,,,, >:(

That's just scaremongering - and you know it. There's no way cleaning can be done without increasing hours. The cleaner works approx 2 hours a day in our store, so that's 14 hours a week. If Tesco matches that with overtime, they will still be making a huge saving over the existing arrangements.

The stores that have not been given cleaning hours are now overmanned due to lack of sales during covid.  Some stores who were spending 6k on payroll taking 90k in sales are now spending the same on payroll to take 40, 50, 60k.

Stores who are spending 6k on payroll but have now increased or maintained their sales during covid should be given some cleaning hours. 

The timing isnt great as Tesco are also removing hours for simplification of tasks or inflation.  Goods now cost more so we are serving less customers and touching less stock to make the same money.

I'm no Tesco apologist but a lot of stores should be able to complete the cleaning of their stores without additional payroll hours.   
Title: Re: Cleaners & cleaning
Post by: Nomad on 26-08-20, 11:10AM
Quotea lot of stores should be able to complete the cleaning of their stores without additional payroll hours.

Funny, I don't remember Tesco mentioning that aspect in any of their press releases concerning cancelling of cleaners and staff taking over the cleaning duties  ???

It's no wonder that trust is a casualty of the modern society  >:(
Title: Re: Cleaners & cleaning
Post by: Rad on 26-08-20, 11:59AM
Do you think giving stores who are now 35-50 hours overmanned additional hours to clean is a good business decision?

Do you think we should be telling the press that we are charging 10% more for our products than we were before covid?  Even though inflation costs have caused this?  The story would still be about us overcharging customers.
Title: Re: Cleaners & cleaning
Post by: Rad on 26-08-20, 12:03PM
Quote from: Nomad on 26-08-20, 11:10AM
Quotea lot of stores should be able to complete the cleaning of their stores without additional payroll hours.

Funny, I don't remember Tesco mentioning that aspect in any of their press releases concerning cancelling of cleaners and staff taking over the cleaning duties  ???

It's no wonder that trust is a casualty of the modern society  >:(

Every Tesco Express SM was told how many additional cleaning hours they would be given or whether they were receiving none.  It's up the those store managers to communicate that to their colleagues.  I don't believe it would be included in press releases.
Title: Re: Cleaners & cleaning
Post by: King1999 on 26-08-20, 05:25PM
If your struggling to fill shelves and man a till,I'm sorry but cleaning will always fall behind maybe getting a few stores shut on hygiene fails might wake these ignorant tossers up.A massive key factor is I would also point out the company has destroyed all trust with its workforce so sorry and all that but things are going to start failing.If you feel used you will struggle to get more out of people.
Title: Re: Cleaners & cleaning
Post by: Nomad on 26-08-20, 07:23PM
Every advertisement or press release, by any company, is a carefully constructed video/missive with the intention to confuse and/or mislead, rarely wholly untrue but certainly less than the whole truth.

It is a shame that it is not only the number crunchers that have taken over, but the wordsmiths also have a lot to answer for.
Title: Re: Cleaners & cleaning
Post by: NightAndDay on 26-08-20, 07:54PM
Quote from: King1999 on 26-08-20, 05:25PM
If your struggling to fill shelves and man a till,I'm sorry but cleaning will always fall behind maybe getting a few stores shut on hygiene fails might wake these ignorant tossers up.A massive key factor is I would also point out the company has destroyed all trust with its workforce so sorry and all that but things are going to start failing.If you feel used you will struggle to get more out of people.

We need legislation which imposes proper promotion, pay and hiring practices in Retail, good managers are like managers in other industries, well educated (usually to degree standard), intelligent both intellectually and emotionally and possessing good mathematical skills, they are also very professional and un-matey boyish in the way they conduct themselves, unlike most of the current managers who are mainly in place because a friend of the family bonked the manager one day and are now trading favours. Even the fluff the directors came up with about an "experiment" that has taken place shows that employees taking ownership of more processes leads to better results, they would get more respect if they just said it how it is, a cost cutting exercise, they don't need a PR team for that, they probably contribute less to the business than the cleaners.
Title: Re: Cleaners & cleaning
Post by: whatajoke2019 on 26-08-20, 10:27PM
Sorry if this comes across as off topic but just because things appear to work well for the likes of the German discounters doesn't mean it'll work well for others.

Is it a cost cutting exercise, absolutely? Take the recent announcement about the new jobs. Great, it'll mean less people having to seek employment elsewhere during these uncertain times but what about those people who now very likely to be struggling to find work because someone had the wonderful idea to put paid to their work within the company?
Title: Re: Cleaners & cleaning
Post by: notsofunny on 27-08-20, 12:48AM
Quote from: Rad on 26-08-20, 10:40AM
Quote from: Teddybonkers on 12-08-20, 02:07PM
Quote from: notsofunny on 11-08-20, 06:44PM
I have spoken to 6 Express store mangers ,,, All have said they are not being given any extra hours to cover the hours that will be needed to clean the stores , In fact all have been told to cut the wage bill they have at the Moment , they have even been told that they can't employ the Cleaners they have and are about to lose them or anyone else to specifically to cover Cleaning in store.  Also Cleaning is to be done both in the morning and evening by staff, so the propaganda they put out about Extra pay roll is all Lies ,,,,,,,,,,,,,,,,,,,,,,,, >:(

That's just scaremongering - and you know it. There's no way cleaning can be done without increasing hours. The cleaner works approx 2 hours a day in our store, so that's 14 hours a week. If Tesco matches that with overtime, they will still be making a huge saving over the existing arrangements.

The stores that have not been given cleaning hours are now overmanned due to lack of sales during covid.  Some stores who were spending 6k on payroll taking 90k in sales are now spending the same on payroll to take 40, 50, 60k.

Stores who are spending 6k on payroll but have now increased or maintained their sales during covid should be given some cleaning hours. 

The timing isnt great as Tesco are also removing hours for simplification of tasks or inflation.  Goods now cost more so we are serving less customers and touching less stock to make the same money.

I'm no Tesco apologist but a lot of stores should be able to complete the cleaning of their stores without additional payroll hours.   

All 6 stores have been meeting sales target over the last 5 years and going way over target , If I remember correctly all of them are still well over target and well below on wages % , all have been told not only to cut staff but they are not to hire anyone to cover the loss of the cleaners , even with them being in budget , so yes they should be given more for the wages , not No they are not been given but have had some taken away
Title: Re: Cleaners & cleaning
Post by: King1999 on 27-08-20, 03:13PM
Quote from: whatajoke2019 on 26-08-20, 10:27PM
Sorry if this comes across as off topic but just because things appear to work well for the likes of the German discounters doesn't mean it'll work well for others.

Is it a cost cutting exercise, absolutely? Take the recent announcement about the new jobs. Great, it'll mean less people having to seek employment elsewhere during these uncertain times but what about those people who now very likely to be struggling to find work because someone had the wonderful idea to put paid to their work within the company?
Pretty sure some people who they made redundant would sooner be employed,just the way it's been done I find it very toxic in the workhouse called Tosco now.Also why is tgere so much c**p about mental health etc.....the company has caused alot of it.Your also spot on just because it works for the discounters doesn't mean it's working or is working for that matter.One in front says your offering service that I'm afraid has gone......not enough Indians now.Still plenty of clowns.
Title: Re: Cleaners & cleaning
Post by: NightAndDay on 27-08-20, 03:31PM
The fact of the matter is Tesco is too top heavy to be effective at operating efficiently, making cuts to the bottom line is the last thing they should be doing, in real management terms, in a workforce of 100,000 employees there should be 11,111 managers, a roughly 1/10 ratio with the additional 1,111 to manage the 10,000 managers. The thing with that is, the more you take from the productive bottom line, the less justification there will be to have as many managers.

Management is the least efficient activity in an organization and one of the most costly, for a business to run like a well oiled machine, any future cuts should be aimed at management.
Title: Re: Cleaners & cleaning
Post by: T.C.1 on 27-08-20, 04:25PM
I think Tesco are backed themselves in very expensive corner the amount it would cost in redundancy for senior team and long term managers would bankrupt Tesco so there just moving managers around and around. So a senior team manager to manage a manager to manage three members of staff mmmm??
Title: Re: Cleaners & cleaning
Post by: NightAndDay on 27-08-20, 08:42PM
They'll need to get rid sooner or later, most aren't fit for the position they hold, it's just a matter of time until their Mickey Mouse matey boy antics causes another £300 million profit overstatement and then Tescos parsnips will well and truely be buttered. The panacea to Tesco woes is Corporate Governance and it must start with wielding the axe at the senior management structure. They're losing market share to the Germans, that isn't going to change until Aldi and Lidl max out on Real Estate and Tesco opens their eyes to the levels of incompetence held by their representatives in senior trusted positions
Title: Re: Cleaners & cleaning
Post by: tempworker2020 on 27-08-20, 10:19PM
I do agree with a lot of what people have said in terms of the management in Tesco, the board needs shook up and even at a store level there needs to be a reduction of management.

The store I was in could have easily survived with two less managers (and a wanna be manager).

No offence to the guy in my old store who was drafted in to be a wanna be manager but was incredibly weak, failed to separate personal life and work.  Was too much of a push over.  Is this who we are trusting going forward?

Tesco also need to stop pumping people through the options program and be more open to external recruitment for more management positions.

In terms of cleaning very few colleagues will actually be willing to clean to the same standard as external cleaners.
Title: Re: Cleaners & cleaning
Post by: lordadmiral on 01-10-20, 09:40AM
I spoke with Mitie manager last night. He said Tesco is cutting hours for cleaning crew.
At the moment Tesco is reviewing 'contract offers' from several companies to pick the cheapest deal.

Now sometimes we have one cleaner for entire shop (superstore)and he or she must cut corners.
With less hours, cheap contract we might have to pick up some cleaning roles soon.
Title: Re: Cleaners & cleaning
Post by: Daredevil on 09-10-20, 05:42PM
Cleaners in my store are horrific.Rock up at 06:10 ,break at 07:00 for 20 mins,another break at 07:40 for 20 mins,another break at 08:20 for 30 mins then gone by 09:10.No checkouts cleaned,no floors at front end washed ,no loo roll etc filled,the 3 of them walk round the store side by side.Bins at front door internally don't get emptied.A disgrace having customers come in to the mess
Title: Re: Cleaners & cleaning
Post by: newguy20 on 09-10-20, 08:34PM
Roughly the same here.
There are 4 cleaners in the morning plus a foreman.
At noon, the foreman and the morning cleaners go home leaving one guy who is supposed to replenish toilets, litter pick, empty bins, and react to emergency spillages etc. You may as well not bother. Customers regularly come to complain about lack of loo roll or soap, there is litter left for hours lying around, if a spillage happens there is no point calling for the cleaner because he won't do anything. If you ring him on the phone - "I am on a break" / "If you want it cleaning, clean it yourself" then slams the phone down. Usually hiding in the disused canteen talking on his mobile.
I know the role of cleaner is not the most glamorous but you could at least do the bare minimum.
Title: Re: Cleaners & cleaning
Post by: whatajoke2019 on 10-10-20, 12:24AM
Sounds very similar to our store too.

We've got a handful who are brilliant, they go above and beyond and nothing is too much trouble.

Then there's the other handful who may as well not bother, one in particular.

You can guarantee by the time a call over the tannoy has gone out one of us has dealt with it because they've been outside *again* for yet another cigarette five minutes after coming in from the last one!   ;D.

Title: Re: Cleaners & cleaning
Post by: MysteryTurkey on 17-11-20, 09:01AM
Hey VLH!

Could someone tell me the new click to order ID for the new aseptopol spray bottles.

Thanks