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29-03-24, 08:19AM

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Recent posts

#1
Union matters. / Re: Head of UK personnel
Last post by Shiraz - Today at 08:11AM
Ok,
So could someone point me in the direction of the CEO email please and also the address of head office.
TIA
#2
Stores / Re: Booking holidays online, h...
Last post by londoner83 - Today at 05:37AM
The business is moving to paperless systems and as another post has commented some colleagues rarely if at all see their actual manager. It therefore makes sense to book Holidays online as your manager should if in work log on at least once a day (as they need to clear payroll exceptions) & will therefore see your requests rather than wait for a time you bump into them or hope Manager B passes a sheet of paper to Manager A.

There is a comments box they can fill in so good practice would be to comment if any are declined with a reason (ie too many of the team are already off and it's first come, first served).

Whist I realise not everyone has great computer skills or is willing to use their devices at home, instore computers can be used to book and check requests and management should assist you if you struggle.

 Like it or not but as the business changes you will expected to do more and more online yourself from booking holidays/ordering uniform/raising pay queries etc.
#3
Stores / Re: Booking holidays online, h...
Last post by Sherwoodforest - 28-03-24, 11:26PM
@shoestring if your  on an older contract id of thought your atleast entitled to have bhol monday regardless,i book my holidays a year in advance as im a creature of habit,so come first april i,ll book my 2025/26 holidays to avoid disappoinment,gives me plenty of time for peace of mind and swap any nearer the time if i  need  to,but at the very lesst they should give you a reason to decline any out of curtesy
#4
Stores / Re: Booking holidays online, h...
Last post by Shoestring - 28-03-24, 09:56PM
Quote from: Sherwoodforest on 28-03-24, 09:41PM@shoestring the 7 days is when your manager is in the business not from your request,told oldfashioned a few times already but they still quote wrong,so if you request it while they are on days off,holiday the 7 days counts from their first day back in the business,me personally id of chased it up sooner surely as 1st april 3 days away,why have you left it so late?
Yes I understand that, I don't know when he was away and returned, I'd have to query it.
I didn't chase it sooner because I didn't get a rebuttal so assumed it probably OK. Lesson learned, things in my universe are not always the same as in yours  :D

Yes, it is silly to wait to check on the doorstep of time, serves me right. But doesn't excuse that there is a gremlin that is out of my control, this shouldn't happen if the system is good enough to be foisted onto us yet is not fool proof.
I'll stick to paper from now on, primitive still wins lol
#5
Stores / Re: Booking holidays online, h...
Last post by Sherwoodforest - 28-03-24, 09:41PM
@shoestring the 7 days is when your manager is in the business not from your request,told oldfashioned a few times already but they still quote wrong,so if you request it while they are on days off,holiday the 7 days counts from their first day back in the business,me personally id of chased it up sooner surely as 1st april 3 days away,why have you left it so late?
#6
Stores / Re: Booking holidays online, h...
Last post by Shoestring - 28-03-24, 09:09PM
Thank you oldfashionedplayer.
I think in regard to the app I was wondering whether notifications are only sent through the app as I received no notification, not to email so how would anyone know if they are not notified? To be honest I don't log in online very often hence not realising my holidays have been declined to my shock.
So much for technology. We have been encouraged to book online in a way that suggested paper booking is no longer valid, I think we are being manipulated to save others the work time. Good to know though and I have screen shots of everything!  :thumbup:
#7
Stores / Re: Booking holidays online, h...
Last post by oldfashionedplayer - 28-03-24, 08:40PM
Quote from: Shoestring on 28-03-24, 07:44PMI booked all my holidays for 2024 into 2025 over a month ago online. I was expecting to be off this bank holiday weekend and next week. It turns out that every single one of my holidays have been declined, all of them.
Apparently I must have done it wrong, which if is the case then how come they are in the system legitimately, they were just declined, it doesn't show the date it was declined though, only the day I booked? I don't use an app I only log into PC so no notification of decline that only can be received by app only?
So I now am expected to work over the bank holiday weekend and next week. Surely this is not acceptable. If online booking is this bad then it is unusable.
My manager said it isn't his problem so then who do I turn to?
I feel I should just take the holiday anyway as it used to stand that if no response after a week we automatically are entitled to take the. And this problem is not of my making as I have done what is expected of me and the error is not my fault?

I'm pretty gutted that my Easter weekend and week holiday is void and nothing I can do about it. My plans are ruined  :'(
Its always better to use a paper form and take photos and notes of when you submitted and if you received back.

If you did it via the app then colleague help can see what time it was submitted, what time managers approved it etc. So you can also reach out with a ticket for that or call up - hopefully should be open tomorrow with ringing?

Managers only have 7 days before it gets approved and then notifies their manager, so be better to try and contact colleague help if possible for when it was declined, it may even show via the holiday print out sheet? Not fully sure.

As for @londoner the app is voluntary - colleagues aren't required to use it, you can find the information on the site regarding that, cause if it was then they'd be required to give us a company phone with it on or if we had to use it on our personal ones they'd be required to pay us for the data it uses, but there isn't any forcibility for using it  on a personal phone.

Hence the wording of "colleagues should" rather than must, and "managers should help colleagues with access and allow access if colleagues want to use the instore tablets or mpcs for the extra hours market" etc.
#8
Stores / Re: VLH CLOSURE ANNOUNCEMENT
Last post by Shoestring - 28-03-24, 08:34PM
Oh my, how sad for Little Nomad and Very Little Helps. If ever I need some information I always come here, this site has given more helpful information than can ever be cited anywhere else.

A sad loss for sure, we will now have to do our own leg work instead of being lazy and coming here for answers  :D

This is going to leave a void for sure, gutted  :'(
#9
Stores / Re: Booking holidays online, h...
Last post by londoner83 - 28-03-24, 08:30PM
Why? There is a perfectly sufficient app to book holidays on and get notifications back if they are declined or approved.

With the new schedule to workload colleagues should be logging in daily anyway to see where they should work instore
#10
Stores / Re: Booking holidays online, h...
Last post by Hammer10 - 28-03-24, 08:14PM
Personally I think the managers should have individual meetings with each staff member to book holidays to avoid disappointment.

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