verylittlehelps

Quote from: lucgeo on 10-04-22, 11:28AM

Quote from: Redone1 on 10-04-22, 10:57AM
Most on here, should have to work a month in an express store. Then you have something to moan about. CAs in express have to clean ( yes toilets) checkouts, Tip delivery's, bakery trained, Do merchandise plans, Price integrity, Work stock. List goes on. Most express colleagues would find working in a larger store a breeze.

Is cross contamination not an issue of concern within these stores

Definitely a concern for me. I do everything listed in the first quote bar PI, to avoid cross contamination cleaning is the last thing we do. As a result our shop is often left uncleaned. Recently our toilet wasn't cleaned in over 2 months. Now that they've decided that we don't need a night-shift in express I'm moving to evenings where all I'll do is filling and maybe the till once in a while. Our shop takes 80k plus a week so I'm sure it'll be wrecked before the week is over once we switch over.

I work in a smallish, extremely busy store (holiday makers) and cannot believe the shortsighted way of working that has come into play now.

We have one person on S/S with the person in the CSD having to run backwards and forwards to help out with any problems. Two checkouts on reducing to one after 7/8 o'clock. One on bread, one on produce, one on fresh in the morning relying on a shift leader to help out when they're not doing other duties. Grocery have no-one until 5 in the evening and then there's only about four of them on, including a S/L. Managers have their own work to do so don't help out as much as expected.

Deliveries have now increased so are not getting completed and are being left for the next shift. On fresh, there's about 5 hours with no-one there before the next person comes in expected to do the whole department plus reductions and waste at the end of the night. Impossible.

Grocery come straight in to empty shelves and spend a lot of time looking for things for customers that are still in the warehouse because there's been no-one to put them out.

Tesco lose so much in lost sales because of these huge gaps in the day when there are no colleagues on. Milk, bread, alcohol, produce, crisps, sandwiches etc etc are just left to empty. Customers get very angry and take it out on colleagues who are doing their best but are seen as being the problem. Customers demand more staff be brought in as if it's something we can fix and we just have to smile and keep calm.

On top of all this, there are the dreaded checkout calls and calls to clean spillages as there are no cleaning staff on in the afternoons/ evenings. All in all, a very stressful place to be in and a lot expected of a person for the grand wage of £10.10 per hour.

Not £10.10 yet matey, you're giving your pound of flesh to Tesco for the grand sum of 5p above the minimum wage currently.

Should jump ship to Sainsbury's, they pay more and hires cleaners.

Very true  I think I'm just getting too excited at the prospect of all that money......and having to wait all these months before we actually get it.

But Jason and Emma are still telling us what a great outcome it is for us and how we are so valued, do they really believe that? I really, really wish they would roll their sleeves up and work beside us before they come up with their patronising plans and speeches 

Completely agree with that GT.

Do you work in a Superstore? Sounds like you do?

Anyway - not directly linked to the pay award - but tomorrow is the day that Tesco announce their year end results to the stock market - give it a few weeks and we'll find out what bonus the directors get (I'm sure all the targets will be met) - and also the colleague bonus in-store (to managers).

You never know, if things are really good, we might get a bonus too - then everyone will be glowing with happiness over how generous Tesco have been.

In terms of the results surely the implementation of clubcard prices has to increase margins - due to those people (Albeit a small %) who don't have/use/want a clubcard.

Surely, before clubcard prices were widely implemented, these special offers applied to all items that were sold - now, around 85% are at the special price - and 15% of sales are at the inflated "normal" price

Pay award has made morale in my store even more rock bottom.  Our stores a joke, nightshift are all waiting and hoping for redundancy since the store manager has run the supposed flagship store of Scotland into the ground.   Every night  fresh and grocery cages are left by the dozen, day shift are worse than useless and do even less than ever. 

It's just pure exploitation, you all need to jump ship to anywhere else. The sooner Tesco dies the better.

Gawd, I know things have gone downhill for just about everyone lately, but Tesco going from one of the best (if not THE best) paid supermarkets, to probably the worst paid, in a few short years ... 

And as for our wonderful union ... ugh   

Quote from: Twinkletoes on 12-04-22, 06:51PM
Pay award has made morale in my store even more rock bottom.  Our stores a joke, nightshift are all waiting and hoping for redundancy since the store manager has run the supposed flagship store of Scotland into the ground.   Every night  fresh and grocery cages are left by the dozen, day shift are worse than useless and do even less than ever.

Hi ******

[admin]Names not permitted on VLH.[/admin]

Our manager has started the 1-1 meetings, but she is telling people not to put any availability outside of their contracted hours as she does not want to lose staff to other departments, if say someone worked 9-6 and they put down they are available from 6am until 8pm, she is worried staff will get pinched by fresh at 6am and she will end up with no staff on her department later in the day.

Our actual store manager has told people to be 100% honest in their availability because if you say you can start at 8am but really can't start until 10am it can be used as an excuse to turn around and say 'we have nothing for you bye'

1.25% bonus incoming.  

Quote from: kaled78 on 13-04-22, 07:30AM
Our manager has started the 1-1 meetings, but she is telling people not to put any availability outside of their contracted hours as she does not want to lose staff to other departments, if say someone worked 9-6 and they put down they are available from 6am until 8pm, she is worried staff will get pinched by fresh at 6am and she will end up with no staff on her department later in the day.

I thought availability could only be put on one end of your contracted hours eg contracted hours 9-6 availability 9-8 or 6-6. I may be wrong as I've had my hours changed a few times in the past, needs of the business etc.

As for the fantastic pay rise of 5.8% (I think that's correct) with inflation now at 7% and food inflation much higher, the only people happy are the school kids we now employ more and more of. Don't get me wrong, I have absolutely no problem with employing a few youngsters still at school and the ones at my store are brilliant but when they are employed to do contracted shifts but can't as they have exams or study to do, then everybody else is affected.

So I'm a team manager and we are getting 4.5% bonus and staff are getting 1.25% bonus.. so a few years ago staff bonuses stopped and they were rewarded with over 10% pay rise over 18 months.. as a manager we got about 2% if that! When is the company going to recognise manager pay and give us a decent increase too. Soon the Staff will overtake us!! Talk is we are getting jack s*** this year?!!!!!  😡😡😡  Believe it or not a lot of managers work bloody hard and have so much to do behind the scenes that staff don't see. New management structure means our headcount of staff has increased and roles changing. We are still missing a shift leader in store and so managers are still picking up on average duty shifts of up to 10 hours a week but still expected to manage and be accountable for a large area as well as support the store daily. Any other managers feel like this?! We should strike if we get no pay increase!!! See how the bloody stores run then!

They will run fine while you all are sitting in the offices doing your rotas all day lol.

Quote from: servicegirl on 13-04-22, 12:27PM
So I'm a team manager and we are getting 4.5% bonus and staff are getting 1.25% bonus.. so a few years ago staff bonuses stopped and they were rewarded with over 10% pay rise over 18 months.. as a manager we got about 2% if that! When is the company going to recognise manager pay and give us a decent increase too. Soon the Staff will overtake us!! Talk is we are getting jack s*** this year?!!!!!  😡😡😡  Believe it or not a lot of managers work bloody hard and have so much to do behind the scenes that staff don't see. New management structure means our headcount of staff has increased and roles changing. We are still missing a shift leader in store and so managers are still picking up on average duty shifts of up to 10 hours a week but still expected to manage and be accountable for a large area as well as support the store daily. Any other managers feel like this?! We should strike if we get no pay increase!!! See how the bloody stores run then!

The gap between "management pay" and "colleague pay" is closing for one reason only - and that is the minimum wage legislation. The only reason that GAs were "rewarded with a 10%+ payrise" (over a period of more than two years and only over 10% if you never worked any Sundays/BHs) was to ensure Tesco maintained the absolute minimum of paying the legal minimum wage.

Currently, and for the next three and a half months, GAs are being paid 5p per hour above the legal minimum wage (for over 23 year olds). I haven't yet had confirmation of the 1.25% bonus - but it's clearly another "one off" - and might act as another sap to GAs whose contracts will soon be ripped up and replaced by - in some circumstances - much less beneficial contracts - but at the same time benefitting Tesco.

I have no qualms about managers and how much they get paid - but ultimately, Tesco and all other employers have an element of discretion over what salaries to offer any employee (whose salary grade is comfortably above the min wage) - as an example, if managers are currently paid £20 per hour then Tesco (or any other employer) could freeze or even cut that wage for the next five years - it then becomes a case of supply or demand - if individuals were not happy about this, as far as Tesco are concerned, then they could just resign and find another job elsewhere.

With GAs Tesco have been FORCED to keep increasing the payrate to be legal. But even then, GAs hourly rate has not increased by the same rate as the NLW over the last seven years or so.

From memory, the National Living Wage has increased by 41% over seven years, compared to Tesco GA rate increasing by around 29%.

 

Quote from: servicegirl on 13-04-22, 12:27PM
So I'm a team manager and we are getting 4.5% bonus and staff are getting 1.25% bonus.. so a few years ago staff bonuses stopped and they were rewarded with over 10% pay rise over 18 months.. as a manager we got about 2% if that! When is the company going to recognise manager pay and give us a decent increase too. Soon the Staff will overtake us!! Talk is we are getting jack s*** this year?!!!!!  😡😡😡  Believe it or not a lot of managers work bloody hard and have so much to do behind the scenes that staff don't see. New management structure means our headcount of staff has increased and roles changing. We are still missing a shift leader in store and so managers are still picking up on average duty shifts of up to 10 hours a week but still expected to manage and be accountable for a large area as well as support the store daily. Any other managers feel like this?! We should strike if we get no pay increase!!! See how the bloody stores run then!

Consider a career change then! Retail management- not worth the paper it's written on haha

Note to management colleagues- there are plenty of jobs out there in this current jobs market. Retail notoriously pays poorly if you ain't happy go elsewhere.

Quote from: servicegirl on 13-04-22, 12:27PM
So I'm a team manager and we are getting 4.5% bonus and staff are getting 1.25% bonus.. so a few years ago staff bonuses stopped and they were rewarded with over 10% pay rise over 18 months.. as a manager we got about 2% if that! When is the company going to recognise manager pay and give us a decent increase too. Soon the Staff will overtake us!! Talk is we are getting jack s*** this year?!!!!!  😡😡😡  Believe it or not a lot of managers work bloody hard and have so much to do behind the scenes that staff don't see. New management structure means our headcount of staff has increased and roles changing. We are still missing a shift leader in store and so managers are still picking up on average duty shifts of up to 10 hours a week but still expected to manage and be accountable for a large area as well as support the store daily. Any other managers feel like this?! We should strike if we get no pay increase!!! See how the bloody stores run then!

I really hope you are being sarcastic when you say ' a few years ago staff bonuses stopped and they were REWARDED with over 10% pay rise over 18 months.' If not, you appear to be one of these out-of-touch managers who think that they are more important than the GAs who work with them. That was because of the rise to the minimum wage and Tesco had to keep up with that but in typical Tesco fashion they dress it up and make it appear as if we're getting a fantastic deal.

We were told that giving up our bonus was something we had asked for errr I don't think so, we had asked for a better rate of pay. Every time we get a 'pay rise' we lose something in return. Now we are just above the minimum wage but how lucky are we to work for a company that values us so much.

As for managers wages, I'm sorry but you must have seen the way the company has been treating GAs for years and possibly thought that managers would be different. Well now you're finding out that you're just a number to them as well and if they can push you out of the company, well and good. They only want shift leaders to do the job as they are so much cheaper than managers.

By the way, I think we are all being let down by Tesco, managers and GAs. I wonder if you actually said anything when we were being presented with our '10% pay rise' and our bonuses taken away but retained by salaried staff. Did you think this was unfair?

CA's have no incentive to sweat for Tesco, they are paid 5p above the minimum wage with no other benefits apart from 10% discount (which every competitor offers) and Sunday premo (soon to be stopped) even managers don't have it that good, they are paid less than what many graduate schemes offer for 1,000 times more stress and rubbish. Even the Area Manager role is being eroded away for how good it is (they've had to cut away people partners and replace them with a nok-managerial role to save money). The aim of Tescos game has always been to cut as humanly possible from the bottom line workers to spread the wealth to a top few.

In my non-managerial role I'm paid more than an Area Manager and have 10,000 x less responsibilities and stress with better benefits, it says it all really.

Quote from: servicegirl on 13-04-22, 12:27PM
So I'm a team manager and we are getting 4.5% bonus and staff are getting 1.25% bonus.. so a few years ago staff bonuses stopped and they were rewarded with over 10% pay rise over 18 months.. as a manager we got about 2% if that! When is the company going to recognise manager pay and give us a decent increase too. Soon the Staff will overtake us!! Talk is we are getting jack s*** this year?!!!!!  😡😡😡  Believe it or not a lot of managers work bloody hard and have so much to do behind the scenes that staff don't see. New management structure means our headcount of staff has increased and roles changing. We are still missing a shift leader in store and so managers are still picking up on average duty shifts of up to 10 hours a week but still expected to manage and be accountable for a large area as well as support the store daily. Any other managers feel like this?! We should strike if we get no pay increase!!! See how the bloody stores run then!

On the flip side...years ago GA's didn't get any bonus...managers did, and their job role and head count was a lot smaller then!

Some managers work harder than others...some have bigger depts and head count than others, checkouts and produce aren't comparable, but both managers still on the same bonus %.

The buck stops with your store manager, their bonus is a lot higher % rate, based on store performance of the big 6, which you've all worked your butts off to achieve! While team managers accept the culture of greedy, money grabbing SMs, who will walk all over their management team, bully them into working longer hours unpaid, and regularly throw them under the bus when rules are broken under their instructions, to then plead ignorance when found out, nothing will change!!
The whole system of having the SM score the managers reviews is flawed...any team manager who dare challenge an SM is marked down! Managers should stop back stabbing each other and join forces to stand up for each other, but nay that'll never happen, you'll always get the shallow and weak smiling assassins 

In convenience, all in-store roles are c**p, even the SMs don't want their job, apart from lead managers (which should and is being removed from structure) the only mateyboy jobs left are Superstore Store Manager and Store Director and the head office jobs.

Area Managers are soon to have the screws put to them in terms of stripping benefits and salary.

I like how someone said "managers on £20 an hour"

That would be the dream.
The truth is, a lot of managers are on between £12-£14 p/h. Managers will see a small % of a pay rise. Tesco will hope that it will in-courage some to take the step down to shift leader, now £11.96 an hour. The company are actually offering a buyout/protected pay for both team and lead managers who step down, for manager "forced" to move stores, they will pay your travel expenses.

No matter what post you hold, manager or GA, you will ultimately get screwed over by Tesco.

The average Express Store Manager salary is apparently just shy of £35k a year, £35k a year is  about £18-£19 an hour if they just did their contracted hours every week,  saying that a sizeable number of low category SMs and placement SMs are on £26-£29k a year which is about £14-£15 an hour.

Saying that though there are cases of SMs being pressured to work 100 hour+ weeks with no overtime under the threat of being sacked via SYP.

It's not worth the stress and hassle anymore of being a manager.

The best thing to do in the current job market is leave and find something better.

It really is as simple as that.