verylittlehelps

Quote from: SAMCRO on 29-01-23, 11:24AM

Quote from: BenPvfc on 29-01-23, 11:19AM

Quote from: SAMCRO on 29-01-23, 11:09AMMy store is a large superstore. Has been running with 4 managers for over a year. It's a disaster but Tesco don't care - this is the way forward. Anyone who thinks otherwise is deluded.

Should work with the right managers. What do those managers cover ?

Manager 1 - Checkouts & Customer Service

Manager 2 - Fresh, Produce & Bakery

Manager 3 - Stock Control, PI & Wages

Manager 4 - Grocery, Backdoor, GM & H&B

What is the night structure within this store?

My own personal store is a large and very busy superstore, 800-900k a week.

SM
4 managers:
1x checkouts
1x fresh, backdoor, frozen
1x stock/admin, cash, GM
1x twilight, dotcom, HB, services

3 full time shift leaders
1 part time fulfilment shift leader

Store works perfectly

Quote from: madness on 29-01-23, 11:57AM

Quote from: londoner83 on 29-01-23, 11:38AMBut you are forgetting that with the new colleague contract and schedule to workload you won't actually have departments going forward.

Yes there will still be the same work to be done but anyone in theory is trained to do it. A manager could therefore in theory be assigned a set headcount of colleagues from across the store.

You would need shift leaders to cover duty,  check people are doing what the computer has assigned them to do, that they  are being productive and then a couple of managers to deal with all the SYA, Conduct and Performance cases (as shift leaders aren't currently allowed to do this)

The days of 10+ managers in a extra will be consigned to history

This all sounds good in theory and im sure great from head office. But theres only so much you can be good at. I can fill any section of dairy but my 5 year dairy staff can do any section of dairy far quicker than I can. They might do 5 or 6 delivery cages in a 3.75 hour morning shift.
A trained but inexperienced checkout person will do 1 maybe 2 as they don't know where everything is on the shop.
Tesco run the timing model of what is capable assuming everyone is a super experienced filling machine. Not an obese person from the checkouts.

Harsh but true

I'm on really good terms with one of our store leads and they told me yesterday this is what he thinks will happen.

I'm an Extra and bare in mind this is his own opinion of what he is expecting.

1 Lead team only they won't be called lead team anymore they will be deputy store manager. All lead team members can apply. I've no idea what will happen to those who don't get the role as I can't imagine redundancy being given. That would be some big payouts.

Like already said, Extras that have 3 fresh managers will see that cut to 1 with two shift leads. All 3 current managers will be invited to apply.

Customer Service Desk/PFS/Checkouts will go forward with only 1 manager. Again its a case of each current manager of this section reapplying for the job. Team Support will also lose numbers, off till activity is going to be the way forward.   

Stock Control, non food and dot com managers should be staying as they are depending on your store size. If its an Extra these departments are likely to be uneffected.

Nights will go down to only 2 managers with no lead and no shift leaders. Bulk of night shift will also be moving to days/twilights but this is store specific. The Store Manager will be able to decide what they believe is in the best interests of their own store for this one.

He is expecting the fish counter to close but thinks the hot deli will be ok for another year.

Quote from: filling-machine on 29-01-23, 12:33PM

Quote from: SAMCRO on 29-01-23, 11:24AM

Quote from: BenPvfc on 29-01-23, 11:19AM

Quote from: SAMCRO on 29-01-23, 11:09AMMy store is a large superstore. Has been running with 4 managers for over a year. It's a disaster but Tesco don't care - this is the way forward. Anyone who thinks otherwise is deluded.

Should work with the right managers. What do those managers cover ?

Manager 1 - Checkouts & Customer Service

Manager 2 - Fresh, Produce & Bakery

Manager 3 - Stock Control, PI & Wages

Manager 4 - Grocery, Backdoor, GM & H&B

What is the night structure within this store?

No night team. It was disbanded and eradicated in 2016.

Dairy and produce is filled in the morning - chaos for customers.

Grocery is filled in the evening, with one or two grocery colleagues working the morning shift to pick up the pieces.

PI always have batch 1 labels remaining in the morning as the evening team do not have enough time to complete them.

It's a big wake up call for stores who still have the luxury of a night team.

My store has had this structure for the past 7yrs.

Quote from: Nightworker on 29-01-23, 12:53PM

Quote from: madness on 29-01-23, 11:57AM

Quote from: londoner83 on 29-01-23, 11:38AMBut you are forgetting that with the new colleague contract and schedule to workload you won't actually have departments going forward.

Yes there will still be the same work to be done but anyone in theory is trained to do it. A manager could therefore in theory be assigned a set headcount of colleagues from across the store.

You would need shift leaders to cover duty,  check people are doing what the computer has assigned them to do, that they  are being productive and then a couple of managers to deal with all the SYA, Conduct and Performance cases (as shift leaders aren't currently allowed to do this)

The days of 10+ managers in a extra will be consigned to history

This all sounds good in theory and im sure great from head office. But theres only so much you can be good at. I can fill any section of dairy but my 5 year dairy staff can do any section of dairy far quicker than I can. They might do 5 or 6 delivery cages in a 3.75 hour morning shift.
A trained but inexperienced checkout person will do 1 maybe 2 as they don't know where everything is on the shop.
Tesco run the timing model of what is capable assuming everyone is a super experienced filling machine. Not an obese person from the checkouts.

Harsh but true

well at some point someone is gonna have to step up and manage a persons fill rate and either give them the training to do so and if they can't obtain a standard then manage them out the door.

Well all know of pick rate monitoring in DC and Dot.com and it will only be a matter of time until someone in the industry figure out a monitoring and fill rate in the stores

Quote from: randomworker on 29-01-23, 01:46PM

Quote from: Nightworker on 29-01-23, 12:53PM

Quote from: madness on 29-01-23, 11:57AM

Quote from: londoner83 on 29-01-23, 11:38AMBut you are forgetting that with the new colleague contract and schedule to workload you won't actually have departments going forward.

Yes there will still be the same work to be done but anyone in theory is trained to do it. A manager could therefore in theory be assigned a set headcount of colleagues from across the store.

You would need shift leaders to cover duty,  check people are doing what the computer has assigned them to do, that they  are being productive and then a couple of managers to deal with all the SYA, Conduct and Performance cases (as shift leaders aren't currently allowed to do this)

The days of 10+ managers in a extra will be consigned to history

This all sounds good in theory and im sure great from head office. But theres only so much you can be good at. I can fill any section of dairy but my 5 year dairy staff can do any section of dairy far quicker than I can. They might do 5 or 6 delivery cages in a 3.75 hour morning shift.
A trained but inexperienced checkout person will do 1 maybe 2 as they don't know where everything is on the shop.
Tesco run the timing model of what is capable assuming everyone is a super experienced filling machine. Not an obese person from the checkouts.

Harsh but true

well at some point someone is gonna have to step up and manage a persons fill rate and either give them the training to do so and if they can't obtain a standard then manage them out the door.

Well all know of pick rate monitoring in DC and Dot.com and it will only be a matter of time until someone in the industry figure out a monitoring and fill rate in the stores

Years ago we used to have a replenishment scheduler which said how long each section took to fill. It was a pile of s**t mind as very inaccurate however we were told we had to pull the report off every night as it was monitored from above😂🤣😂

Anybody heard any rumours or know if front end team supports will be affected in this restructure / change. We are an extra store there is currently 4 of us non full time.

Just had an interesting chat with one of my colleagues. She is telling me that in our store (Extra) the current non food manager is going to be asked to go full time or step down, if she steps down the non food manager role will become part of the Stock Control managers rota.

Would that even be allowed? That would make one manager in charge of about 60 people

Quote from: Checkout Superstar on 29-01-23, 04:33PMJust had an interesting chat with one of my colleagues. She is telling me that in our store (Extra) the current non food manager is going to be asked to go full time or step down, if she steps down the non food manager role will become part of the Stock Control managers rota.

Would that even be allowed? That would make one manager in charge of about 60 people

Try working in Dot Com we have 220 staff between 2 of us!!!

Quote from: PhiltheFill on 29-01-23, 12:57PMI'm on really good terms with one of our store leads and they told me yesterday this is what he thinks will happen.

I'm an Extra and bare in mind this is his own opinion of what he is expecting.

1 Lead team only they won't be called lead team anymore they will be deputy store manager. All lead team members can apply. I've no idea what will happen to those who don't get the role as I can't imagine redundancy being given. That would be some big payouts.

Like already said, Extras that have 3 fresh managers will see that cut to 1 with two shift leads. All 3 current managers will be invited to apply.

Customer Service Desk/PFS/Checkouts will go forward with only 1 manager. Again its a case of each current manager of this section reapplying for the job. Team Support will also lose numbers, off till activity is going to be the way forward.   

Stock Control, non food and dot com managers should be staying as they are depending on your store size. If its an Extra these departments are likely to be uneffected.

Nights will go down to only 2 managers with no lead and no shift leaders. Bulk of night shift will also be moving to days/twilights but this is store specific. The Store Manager will be able to decide what they believe is in the best interests of their own store for this one.

He is expecting the fish counter to close but thinks the hot deli will be ok for another year.

our store advertised for two shifts leaders around Xmas. Only a few knew as I was only online. And yet again one of the managers favourites applied

Everyone needs to chill out...I am sure all will be revealed in the near future...everything else speculation

If you believe everything on here,only store manager and trolley person are going to be left to run shops

Quote from: Sherwoodforest on 29-01-23, 08:16PMIf you believe everything on here,only store manager and trolley person are going to be left to run shops

Trolleys - what is it with Tesco even thinking about paying someone to push trolleys back from the far end of the car park to the store entrance, only for the next customer to pick it up by the door and leave it by the car wash again? Put them all on a coin return system and only site the bays nearer the store entrance, not in the next village and there's 80 hours a week in a SS at least saved.

Agree. Go to any discounter and if you want a trolley you get it yourself.

 Why is it people park in our car parks walk past full trolley bays and yet expect someone to keep the bay by the doors full?

I wish we had 80 hours on trolleys, I have 26 and over hours. I'm told we are a basket store, somebody needs to tell the customers.

Whatever happens it's not going to be a single fit. What will work in a store with 100 colleagues won't work in a store with Depts with more than that. They briefed out a while back that the managers would all get teams of same or similar sizes but this was revoked very quickly.

We don't take the same level of cash as we did before Covid. The store takes the same money, if not more. It's just the cash that is less. There have been a few advances with the cash office system and the upgrade to some tills. The processing of money is very quick, I can see changes to cash office hours.
There are changes coming for the site register at pfs. I did hear that this was all going online and will be centrally managed. It's a quicker and better way of doing it and cuts out a chunk of work for the middle man, even though that middle man is me.

Quote from: SAMCRO on 29-01-23, 11:24AM

Quote from: BenPvfc on 29-01-23, 11:19AM

Quote from: SAMCRO on 29-01-23, 11:09AMMy store is a large superstore. Has been running with 4 managers for over a year. It's a disaster but Tesco don't care - this is the way forward. Anyone who thinks otherwise is deluded.

Should work with the right managers. What do those managers cover ?

Manager 1 - Checkouts & Customer Service

Manager 2 - Fresh, Produce & Bakery

Manager 3 - Stock Control, PI & Wages

Manager 4 - Grocery, Backdoor, GM & H&B

This has been the case for a lot of stores already for couple years now. I myself work in superstore non dotcom. 4 managers 4 shift leaders.
It isn't easy, finding shift leaders that are good enough to do a manager job is extremely hard to find also!

I'd imagine come 10am tomorrow it will all become clear 

But this will be bigger than anyone is expecting and will be some surprises along the way

Looking at extras having a store manager with 2/3 managers with an equal responsibility and head count then a shop run by shift leaders

Superstores with potentially one store manager and only one manager

It's going to be intresting for sure

Please tell me ; how would a dot com store actually work, when the pick team arrive and start at 6 (or earlier) , when the first fresh deliveries arrive at that time as well? Fill by 9 is great, but the first vans are on the road by 7. Availability will tank and customers will walk away.

Tomorrow they,l be working 30 cages of grocery that wont get filled tonight,good news just keeps on coming with this company

Quote from: HalloweenJack on 29-01-23, 11:35PMPlease tell me ; how would a dot com store actually work, when the pick team arrive and start at 6 (or earlier) , when the first fresh deliveries arrive at that time as well? Fill by 9 is great, but the first vans are on the road by 7. Availability will tank and customers will walk away.

Our dot com store the fresh fillers come in for 4am pickers start at 6am.    grocery fill in the evening.
only have 8 or 9 vans though.

Good luck today folks, I think we will all need it

Well if the 9am briefing rumour is correct we should at least start to get some posts based on genuine info. 🤞

What ever happens and who ia affected
Good Luck all