verylittlehelps

Very Little Helps => Corona (temp) => Topic started by: Orangutan on 24-02-20, 09:51AM

Title: Pandemics & Tesco's policy
Post by: Orangutan on 24-02-20, 09:51AM
With the coronavirus spreading to Italy (https://www.bbc.co.uk/news/world-europe-51602007) 2 regions are under quarantine. Does anyone know what Tesco's policy is if it spreads to the UK? Being around the public for an entire shift is potentially a very risky situation.

Looking at acas' guidelines (https://www.acas.org.uk/coronavirus) it looks like we will be expected to come in to work and put ourselves at risk or be fired.
Title: Re: Pandemics & Tesco's policy
Post by: forrestgimp on 24-02-20, 11:18AM
Have a day off get the back to work when you come back, go over the review level get your AI on a final for attendace you lose your job.

Tescos mantra is or should be 'Profits before People'
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 24-02-20, 11:26AM
What happens if someone does go into one of our shops with it and is found to have it later .
Title: Re: Pandemics & Tesco's policy
Post by: Bacons on 24-02-20, 12:00PM
I liked the email they sent a while back.

Monitoring the situation! Wow that's good to know thanks tesco I feel safe now I know that.

Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 24-02-20, 01:47PM
They're probably ordering face masks, wipes and gloves to all the heirachy first, the lowly CA's will get the packaging from them, to make one at home with some sticky back biodegradable plastic and a pen  :(
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 24-02-20, 03:44PM
Tesco response to coronavirus will be like any other emergency, stores will remain open at all cost.
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 24-02-20, 05:21PM
They’re not going to suddenly start giving a s*** about us are they.😷.
Title: Re: Pandemics & Tesco's policy
Post by: madness on 24-02-20, 05:30PM
So what would you like to see happen. Every store and distribution centre shut. All staff on full pay for 3 months and head down to the Winchester and wait for this all to blow over?
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 24-02-20, 05:49PM
Sounds like a plan 😉....don’t forget the Cornettos.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 24-02-20, 10:18PM
Quote from: madness on 24-02-20, 05:30PM
So what would you like to see happen. Every store and distribution centre shut. All staff on full pay for 3 months and head down to the Winchester and wait for this all to blow over?

Face masks for all staff would be a start. But the s*** on the board wouldn't want to upset the customers. 8-)
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 25-02-20, 08:13AM
Well they could make an effort to jet clean all the trollies, like they declare they do on a regular basis?? In fact can't say I've ever seen any supermarket jet clean their trollies, difficult for them to say they do when they're open 7 days a week. There should be a cleaning rota on display, stating how many times a month they have been cleaned.
Title: Re: Pandemics & Tesco's policy
Post by: Backdoorhoe on 25-02-20, 06:05PM
Probably do nothing as they don’t care about there CA am sure they will sort out the bosses first like always.
Title: Pandemics & Tesco's policy
Post by: CalvinWat on 27-02-20, 08:50AM
What Does A Dental Implant Usually Cost?

[admin]Welcome to VLH, however this is the "Pandemics & Tesco's policy" topic. Please look for more appropriate topic your question or become a VLH Supporter.[/admin]
Title: Re: Pandemics & Tesco's policy
Post by: extrastore on 27-02-20, 08:54AM
Prisons in Shandong are reported as being infected with covid-19, Shandong is the epicentre of our supply of garlic and ginger. China uses prisoners to prepare garlic and ginger before shipping to Tesco.
I changed boxxes of loose garlic and ginger last weeken. I have been off sick all week with flu symptoms..
Coincidence?
Title: Re: Pandemics & Tesco's policy
Post by: Swarovski on 27-02-20, 09:00AM
Quote from: Orangutan on 24-02-20, 09:51AM
With the coronavirus spreading to Italy (https://www.bbc.co.uk/news/world-europe-51602007) 2 regions are under quarantine. Does anyone know what Tesco's policy is if it spreads to the UK? Being around the public for an entire shift is potentially a very risky situation.

Looking at acas' guidelines (https://www.acas.org.uk/coronavirus) it looks like we will be expected to come in to work and put ourselves at risk or be fired.


We have a colleague who’s been advised to isolate following doctors advice. He felt well and wanted to go to work as could not afford to have the time off without pay. Tesco are paying him whilst in isolation. Fact.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 27-02-20, 09:18AM
Quote from: Swarovski on 27-02-20, 09:00AM
Quote from: Orangutan on 24-02-20, 09:51AM
With the coronavirus spreading to Italy (https://www.bbc.co.uk/news/world-europe-51602007) 2 regions are under quarantine. Does anyone know what Tesco's policy is if it spreads to the UK? Being around the public for an entire shift is potentially a very risky situation.

Looking at acas' guidelines (https://www.acas. org.uk/coronavirus) it looks like we will be expected to come in to work and put ourselves at risk or be fired.


We have a colleague who’s been advised to isolate following doctors advice. He felt well and wanted to go to work as could not afford to have the time off without pay. Tesco are paying him whilst in isolation. Fact.

Oh I can just see the usual skivers at my old store preparing themselves for this...sniff sniff...feel unwell...doctor appointment...two weeks off with pay...catch up with the decorating and spring cleaning at home...WAHAY  :-X
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 27-02-20, 11:55AM
Quote from: lucgeo on 25-02-20, 08:13AM
Well they could make an effort to jet clean all the trollies, like they declare they do on a regular basis?? In fact can't say I've ever seen any supermarket jet clean their trollies, difficult for them to say they do when they're open 7 days a week. There should be a cleaning rota on display, stating how many times a month they have been cleaned.

Only time I have ever known the trolleys to be cleaned in our store was when one of the top bosses was due to visit, and that was back in 2018.
Title: Re: Pandemics & Tesco's policy
Post by: madness on 27-02-20, 01:00PM
Quote from: extrastore on 27-02-20, 08:54AM
Prisons in Shandong are reported as being infected with covid-19, Shandong is the epicentre of our supply of garlic and ginger. China uses prisoners to prepare garlic and ginger before shipping to Tesco.
I changed boxxes of loose garlic and ginger last weeken. I have been off sick all week with flu symptoms..
Coincidence?
If this isn't a troll post have you contacted 111 and told them about it?
Can the virus spread that way?
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 27-02-20, 01:32PM
This sounds like it's also against Tescos anti-slavery statement in the supply chain, if you have further proof, media outlets would pay handsomely for such information.
Title: Re: Pandemics & Tesco's policy
Post by: RMLT89 on 27-02-20, 05:14PM
Quote from: madness on 27-02-20, 01:00PM
Quote from: extrastore on 27-02-20, 08:54AM
Prisons in Shandong are reported as being infected with covid-19, Shandong is the epicentre of our supply of garlic and ginger. China uses prisoners to prepare garlic and ginger before shipping to Tesco.
I changed boxxes of loose garlic and ginger last weeken. I have been off sick all week with flu symptoms..
Coincidence?
If this isn't a troll post have you contacted 111 and told them about it?
Can the virus spread that way?

There's no research I can find yet but if it's like SARS or MERS then it could last up to 9 days on surfaces such as glass / metal.  I think influenza is quoted as lasting around 48hrs in optimum conditions.
Title: Re: Pandemics & Tesco's policy
Post by: coffee_tea on 02-03-20, 10:26PM
Quote from: extrastore on 27-02-20, 08:54AM
Prisons in Shandong are reported as being infected with covid-19, Shandong is the epicentre of our supply of garlic and ginger. China uses prisoners to prepare garlic and ginger before shipping to Tesco.
I changed boxxes of loose garlic and ginger last weeken. I have been off sick all week with flu symptoms..

Coincidence?

Seriously ring 111 if you aren’t taking the p***.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 03-03-20, 05:30AM
Its all scaremongering. Every darn year they report on another virus that's going to kill usall.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 03-03-20, 06:07AM
The precautions CA's can take are highly limited. Personally, I'd ban all Asians, Italians and anyone with a mild cough from our stores until the crisis has passed. But apparently, that would be, "racist".

Bloody political correctness... 8-)

So all we can really do is wash our hands frequently and wear our gloves at all times on the shop floor.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 03-03-20, 07:31AM
We should not eat sweets or chew gum on shop floor but we do. Pointless to be wearing gloves if you then chew as you work. It's hard not to touch face etc. As stated above, wear gloves and wash hands but then be aware of what you are touching. I am not an expert but I don't think virus spread by touch to hands, it's what happens after you touch. It's if you then touch your face. We all need to build up some immunity and going ultra safe will not help with this but I suspect we are more at risk from someone coughing and sneezing near us than by touch, we just can't do much to control that. Also, if someone infected has handled something I don't think that means it's a permanent risk. Bugs only live for so long and it's dependant on what type of surface and environment.
Title: Re: Pandemics & Tesco's policy
Post by: londoner83 on 03-03-20, 08:57AM
Sad as it is think there is little we can do to prevent disease spreading. Its obvious people's basic hygiene leaves a lot to be desired.....why else would we now have a run on soap.

Do think the only positive to come from this virus is customers are becoming more aware of shabby contract cleaning, questioning how often trollies and baskets are deep cleaned etc.
Title: Re: Pandemics & Tesco's policy
Post by: madness on 03-03-20, 11:05AM
Londoner any virus or diesese that is airbourne is jsut about impossible to stop once it is out there washing hands will just slow the spread it won't stop it.
Title: Re: Pandemics & Tesco's policy
Post by: Bacons on 03-03-20, 11:11AM
Customers are disgusting.  Old people still use handkerchiefs, pulling snotty rags out their pockets wiping more snot on the rag then stuffing it back in their pockets. Half the people that walk out of cubicles go straight out the door after. Wash your hands guys  :D

Title: Re: Pandemics & Tesco's policy
Post by: Pimpernel19 on 03-03-20, 11:21AM
What do you value more? Your job or your life? If you can afford the time off and fear for your health just phone in and say you are showing the symptoms of having the virus, the government mandated advice is to stay at home and self isolate. Twatco can't argue with that. These are extraordinary circumstances and the company needs to adjust their policies for what is turning into a national emergency. Business as usual, draconian AR meetings and talking about personal percentages ain't going to wash when lives are literally at risk.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 03-03-20, 12:51PM
There has been a minimum amount of cases throughout the UK,  it's hardly a national emergency although could turn into one . The people most at risk are the elderly and those with pre-existing conditions.  Most elderly will be retired and not working at Tesco , for those with other conditions there is very little you can do . My husband has stage 4 cancer and was told by his oncologist  yesterday to carry on as normal.  I dont think the scaremongering helps anyone .
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 04-03-20, 05:02AM
What's this about baskets and trolleys being deep cleaned? I've worked her for 8 yrs and not once have they been cleaned.
Title: Re: Pandemics & Tesco's policy
Post by: londoner83 on 04-03-20, 07:46AM
When BBC Watchdog did a investigation on cleaning of supermarket trollies all the big chains said they regularly jet wash their fleet........
Title: Re: Pandemics & Tesco's policy
Post by: thecleaningwoman on 04-03-20, 09:47AM
Trollies never get washed unless say there is sick or even  s##t  on them . Trollies in local extra have not been washed since a new fleet arrived 4 years ago Car wash blokes said they would do the fleet for 10 and told No  >:(
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 04-03-20, 10:23AM
Quote from: Mark calloway on 04-03-20, 05:02AM
What's this about baskets and trolleys being deep cleaned? I've worked her for 8 yrs and not once have they been cleaned.

8 Years? Get some time in, rookie! ;D Joking aside, I've done twice that, and I've yet to see our trolleys being deep cleaned. It's not unknown for customers to complain about the state they are left in.
Title: Re: Pandemics & Tesco's policy
Post by: Dontbelieveaword on 04-03-20, 11:30AM
Has anyone heard anything about dot com drivers going into people's houses and hows that going to be managed with the predicted outbreak.
Title: Re: Pandemics & Tesco's policy
Post by: fatboy on 04-03-20, 11:37AM
Business as usual I would suspect
Title: Re: Pandemics & Tesco's policy
Post by: Er17 on 04-03-20, 12:43PM
I rely on o/t every month to be able to pay my way. If I developed symptoms and self isolated I would find it impossible to cope. Now, when you take a holiday, Tes keep up yr earnings from a previous number of weeks (12/13??). Shouldnt they bring this in for those who have to self isolate as per government advice who will lose out massively. Just until this crisis is over. I suspect not.
Title: Re: Pandemics & Tesco's policy
Post by: Pimpernel19 on 04-03-20, 03:48PM
Quote from: Welshie on 03-03-20, 12:51PM
There has been a minimum amount of cases throughout the UK,  it's hardly a national emergency although could turn into one . The people most at risk are the elderly and those with pre-existing conditions.  Most elderly will be retired and not working at Tesco , for those with other conditions there is very little you can do . My husband has stage 4 cancer and was told by his oncologist  yesterday to carry on as normal.  I dont think the scaremongering helps anyone .
Let's see if you are of the same opinion in a fortnight's time eh? Those numbers coming out of China, treble them to get a true idea of the problem..i was talking with a nurse on Monday, mid forties upwards and you are at far higher risk of a severe health problem if you catch it..5 live this morning, Expert from Liverpool University saying you can catch this virus if you are within 15 meters of someone infected and containment in the UK has failed, it's gone viral hence the term. But we are constantly being told it's only killing pensioners so that's okay? Tosco deliver shopping to pensioners.. Next week tosco will be delivering the coronavirus to them thru infected cda's but that's okay..their old so it doesn't matter. Unbelievable.
Title: Re: Pandemics & Tesco's policy
Post by: Long gone on 04-03-20, 04:38PM
You’re reading way too much into it and I’m absolutely amazed at how many people are concerned by the media scaremongering going on. It’s absolutely ridiculous and people need to get their brains in gear. Symptoms at best are like a mild cold. Sadly people will die, but normal flu kills millions more than this ever will. Coronavirus has killed 3,000 so far yet obesity kills 300,000 a year yet you don’t see everyone rushing to take the Doritos in the back do you?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 04-03-20, 07:32PM
@pimpernel 19 , noone said it was ok for the elderly to die from it , I said they wouldn't be working in Tesco . Money is one of the most germ ridden things about , touched by countless people in a day , they'll be more at risk lifting their pension or coming into contact with a cashier .
Yes it could turn into an epidemic but isn't at the minute.  As for the nurse you spoke to , I'll stick with the advice and information given by the senior consultant oncologist as that's very relevant in my household .
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 05-03-20, 07:58AM
Quote from: Long gone on 04-03-20, 04:38PM
You’re reading way too much into it and I’m absolutely amazed at how many people are concerned by the media scaremongering going on. It’s absolutely ridiculous and people need to get their brains in gear. Symptoms at best are like a mild cold. Sadly people will die, but normal flu kills millions more than this ever will. Coronavirus has killed 3,000 so far yet obesity kills 300,000 a year yet you don’t see everyone rushing to take the Doritos in the back do you?
absolutely spot on. It's scary how many people are in a panic over this.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 05-03-20, 10:45AM
People need to get a grip, it is all just scaremongering by the media and social media platforms.

Let’s look at a few figures,
There has been just over 94k confirmed cases worldwide(at time of posting),out of a population of over 7.7 billion!
Putting that in a % it works out at around 0.00001% of the worlds population that has been infected with it.
Now this so called doomsday virus has been going since at least December.
Hardly figures to be concerned about is it.

And of the 94k cases only 90 (at time of posting) are in the UK
Again out of a population of 66.4m it works out at about 0.000001%
Again not anything to worry about.
More people have had the Flu in the same time frame, and more people have also died from the Flu in that same time frame.


Title: Re: Pandemics & Tesco's policy
Post by: penguin on 06-03-20, 05:07PM
Well said Morris this entire situation has been blown way out of hand, and as for the panic buying the less said the better really.
Title: Re: Pandemics & Tesco's policy
Post by: melona on 07-03-20, 11:10PM
My two cent's worth... This virus has only been around for about 3 months, it's new and, as such, nobody is immune to it.

Anyone saying it is only scaremongering and it's just like a flu, is unfortunately contributing to the spread of this virus as they are not taking it seriously. This is not helped by physicians telling cancer patients to carry on as normal! Cancer patients, just like anyone with a depressed immune system due to whatever condition and the elderly, are people at high risk of ending up in intensive care (and every country has an insufficient number of intensive care beds to deal with a high number of patients within a short period of time, all of whom will require an average stay of about 3 weeks).
It will take much longer before anyone can speak about percentages, death rates and all the rest, but one thing is for sure - you just watch the number of infected people grow in the UK every single day from now on.

What I am concerned about is what is Tosco going to do about it? In my store there are already so many people off sick - has any of them been diagnosed with the virus? Is anyone self-isolating because they have been in contact with someone who has contracted the infection? If so, shouldn't the store be closed down and sanitised?

Shouldn't we - members of staff - be provided with hand sanitising gel or any other sort of protection? The deliveries of hand-sanitisers are coming in, but we can't put them on the shelves, they have to be taken to the managers' office and they are not handed out to us.
Yet we are expected to touch money, surfaces and be around the general public. I have seen so many customers sneezing and coughing without covering their mouths, spitting everywhere, it's disgusting!

This is going to carry on for at least a few months if we are lucky, so what should we do?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 07-03-20, 11:52PM
You can take precautions and take it seriously without panicking.  Yes wash your hands more often , use sanitizer  (if you can get it ) but be realistic. People are panic buying toilet rolls , it doesn't give you the  sh**s so why ??
Not all cancer patients have a compromised immune system,  it will depend on their treatment so if they take proper advice , they'll be at no higher risk than anyone else. 
I handle money so after I've driven home from work I wipe down the steering wheel , gear stick etc with an anti-bac wipe as my husband will drive the car after me and he has cancer . People need to be sensible but still need to live their lives , especially those who have limited time left to live
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 08-03-20, 03:48AM
Hand sanitisers are coming in for colleagues, predominately for checkouts and CSD but for others too. They have put out a brief to say as much. They are predominately for checkouts and desk as they can't get off to was hands as easily and money is dirty. Advise is to wash hands often and that if more effective than sanitisers.
Cutomers were panic buying yesterday. No hand sanitiser left to self and a few bits of antibacterial soap that came in hardly had time to touch the shelf. Toilet rolls also going with customers saying "I don't know why people are panic buying" but then taking two or three themselves. Tin and packet food flying.
There is another thread on here about loose products. It's linked to bakery range changes but I wonder if this virus has had an impact too. I bought some loose fruit and veg the other day but are most people going for packaged products now? Will the impact of this be that there is bigger waste on loose lines and demand rises for pre-packed.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 09-03-20, 04:01PM
The clowns were in just after opening buying bog rolls and handwash etc. Not sure why people are obsessed with anti bacterial stuff,it's a virus not bacterial. They are buying stuff to last them for months. Lord help us if a REAL emergency ever happens
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 09-03-20, 04:16PM
Store I work at has had panic buying on the usual items over the last few days, plus now we have it on washing power, also had a couple of people stocking up and when I say stocking up I really mean it on booze who seem to have this silly idea the entire country is going to be placed on lock down for a couple of weeks and the attitude seems to be might as well have a good few beers and enjoy the time off, think they're in for a serious disappointment but hey ho.
Title: Re: Pandemics & Tesco's policy
Post by: londoner83 on 09-03-20, 08:15PM
The policy of max 5 of each restricted items needs reviewing. No one needs 5 x 25 loo roll or 5 x 10kg sacks of rice.....

I know we want a simple message but empower stores to apply common sense
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 09-03-20, 08:38PM
Just read on FB the panic buying of t-rolls is because when 1 person sneezes 100 people s*** themselves    ;D
Title: Re: Pandemics & Tesco's policy
Post by: Walker on 09-03-20, 09:05PM
I'm getting so much guff at the moment about not selling more than 2 paracetamol...

And then it sells out in two hours...

And I've had to explain to a customer today who has arthritis and can barely walk with the pain why they couldn't get paracetamol.

So fed up at the moment. Feel like I'm ready to quit even though I haven't got another job lined up.
Title: Re: Pandemics & Tesco's policy
Post by: fluffymum on 09-03-20, 10:11PM
 :thumbup:
Quote from: londoner83 on 03-03-20, 08:57AM
Sad as it is think there is little we can do to prevent disease spreading. Its obvious people's basic hygiene leaves a lot to be desired.....why else would we now have a run on soap.

Do think the only positive to come from this virus is customers are becoming more aware of shabby contract cleaning, questioning how often trollies and baskets are deep cleaned etc.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 10-03-20, 06:24AM
Quote from: Walker on 09-03-20, 09:05PM
I'm getting so much guff at the moment about not selling more than 2 paracetamol...

And then it sells out in two hours...

And I've had to explain to a customer today who has arthritis and can barely walk with the pain why they couldn't get paracetamol.

So fed up at the moment. Feel like I'm ready to quit even though I haven't got another job lined up. Paracetamol doesn't work for arthritis. Just saying
Title: Re: Pandemics & Tesco's policy
Post by: Walker on 10-03-20, 07:41AM
Paracetamol absolutely does work for pain relief in arthritis, see https://arthritisaustralia.com.au/medication-search/paracetamol/ for example.

In any case, Mark, realistically neither of us is a doctor and if I see someone who is clearly  in pain who says paracetamol helps them I am inclined to believe them since it's a nonaddictive painkiller...
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 10-03-20, 09:41PM
Not according to the NHS. Anyway I'm pretty confident I know what I'm talking about due to my wife's conditions 👍
Title: Re: Pandemics & Tesco's policy
Post by: Walker on 10-03-20, 10:17PM
Quote from: Mark calloway on 10-03-20, 09:41PM
Not according to the NHS. Anyway I'm pretty confident I know what I'm talking about due to my wife's conditions 👍
Okay, so you forced me to do research on what the customer told me...

Both the NICE guidelines https://cks.nice.org.uk/osteoarthritis#!scenario and the NHS website https://www.nhs.uk/conditions/osteoarthritis/treatment/ list paracetamol as painkillers for arthritis as initial pain treatment that doctors within the NHS may recommend.

If that doesn't work in individual cases they would obviously then take other approaches...

I'm sorry to hear about your wife.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 11-03-20, 07:56AM
Customers are only permitted 2 - 16, or 1- 32 pack of paracetamol, or of any painkiller in one purchase. (Unless through pharmacy ) If they are attempting to make multiple individual purchases to obtain more, then it is illegal, as it is illegal if you are aware of the attempt to purchase them...customers know that, we all know that...just remind them of the legal implications to all involved.
Maybe stores should be using the tannoy to make these announcements at regular intervals.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 11-03-20, 10:07AM
It should not be an issue. Huge delivery of paracetamol yesterday. It filled shelves and more in back. The tills block mulitple purchases, as stated above. People can only get round this with collusion from colleagues so we should just not allow and stick to company brief.
Paracetamol is prescribed for arthritis, less so on prescription now as the NHS pays more for it than it costs to buy over the counter. There are numerous different types of arthritis and it does not affect people in the same way. My mum took stronger meds for 25 years but then was unable to tolerate them at an older age. the longer you can stick to the milder medication the better or even go without. If you need it you have to take it but most people with arthritis suffer flare ups and it goes in peeks and troughs with pain.
Title: Re: Pandemics & Tesco's policy
Post by: Walker on 11-03-20, 10:32AM
It's an issue at our store despite getting deliveries * 3 from normal. We're a small superstore but we're getting massive demand because the local Sainsbury's and Asda which are larger stores have both run out.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 11-03-20, 07:12PM
Yes we have sold out quickly no matter how much is delivered .
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 11-03-20, 08:11PM
Popped to my local Tesco earlier, for few bits to take me over till Monday...no toilet rolls, sign saying 5 per customer, no paracetamol, but loads of cold and flu tabs, which contains paracetamol anyway, so I just went for them instead  ??? Someone cocked up on the reductions...£2.50 sarnies for 98p at 5pm...£5 flowers for £1.75, I only ever buy the flowers reduced as they last a good while. It was busier than I expected for mid week, maybe people panick buying ???
Title: Re: Pandemics & Tesco's policy
Post by: Preacherpauly on 13-03-20, 08:13AM
Prepare for the panic buying to get ramped up when they start closing schools etc. Shop workers are f***ed in this pandemic as we will always have to go to work and be around loads of people with no choice.

I've never seen the tinned food isle so empty. Even when they filled it at night it looked very empty.
Title: Re: Pandemics & Tesco's policy
Post by: lordadmiral on 13-03-20, 08:31AM
Dont panic. If all go wrong we would be first going (paid) off sick and if someone want to buy something they can stack shelves themselves etc....
But being serious. One thing is bothering me. We have agency workers now. Why we have someone in store who travel from town to town and possibly getting infected and then passing virus to others???!!! If that would happen then WTF, why Tesco is pushing for better replenishement if they might loose entire store team in worst case scaenerio. Then tesco driver pass it to customer who will pass it to family and go on.
That 'shopping' panic in fact doesnt help in my opinion.
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 13-03-20, 10:07AM
I think it would be better if possible to go to an Aldi type model during this period. forget about the endless easter cages that dominate the warehouse and workers time in april, forget about the choice just start sticking pallets on the shop floor with the essentials on that people are buying.

If they can that is, im not sure if they have enough pasta to stick on a whole pallet
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 13-03-20, 11:37AM
My store had sold a full pallet of toilet paper within an hour. No pasta,no paracetamol. No handwash,no bleach, hardly any tins. How long do those idiots think they may be isolated for? They are buying enough to last a year. Some are coming in, buying the maximum allowed then coming back in a few minutes later and doing the same.
Title: Re: Pandemics & Tesco's policy
Post by: fatboy on 13-03-20, 11:43AM
The most prominent word in the previous post is IDIOTS
Title: Re: Pandemics & Tesco's policy
Post by: lordadmiral on 13-03-20, 03:38PM
Yes and then  they will stuck with all the food ;D.
Our store manager is sending message to everyone to come and work as much as possible as we will make more money. Better than xmas. Gready slow is hoping for big bonus.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 13-03-20, 03:45PM
Quote from: Mathias casablancas on 13-03-20, 10:07AM
I think it would be better if possible to go to an Aldi type model during this period. forget about the endless easter cages that dominate the warehouse and workers time in april, forget about the choice just start sticking pallets on the shop floor with the essentials on that people are buying.

If they can that is, im not sure if they have enough pasta to stick on a whole pallet

I've seen that done with a pallet of toilet roll, aka White Gold. It was throwing raw meat into Shark-infested waters. I doubt the pallet lasted twenty minutes.
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 13-03-20, 04:09PM
Quote from: lordadmiral on 13-03-20, 03:38PM
Yes and then  they will stuck with all the food ;D.
Our store manager is sending message to everyone to come and work as much as possible as we will make more money. Better than xmas. Gready slow is hoping for big bonus.
They stopped time and a half and double time tell him to do one.
Title: Re: Pandemics & Tesco's policy
Post by: Tossgo on 13-03-20, 08:49PM
Where a colleague has been confirmed as having Coronavirus (COVID-19) or has been advised to attend isolation or self-isolate, they will be paid from the first day of absence. The same will apply for colleagues who have a new, continuous cough or temperature over 37.8oC who are self-isolating for 7 days.
ALSO....
Colleagues whose most recent absence is as a result of the Pandemic or self-isolating for a new, continuous cough or temperature over 37.8oC should not be referred to an Absence Review Meeting. Where they have been absent for other reasons to normal policy will continue to apply.

Taken from the “updated” policy.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 14-03-20, 12:03PM
Tesco driver wouldn’t help me ‘due to virus’ (https://www.metro.news/tesco-driver-wouldnt-help-me-due-to-virus/1942287/)

QuoteMs Green said: ‘According to the driver, they are not allowed to enter your house to help unpack goods, not even for customers with disabilities.’

She claims she has had no response after complaining to Tesco. However a spokesperson for the supermarket chain said its only anti-coronavirus policy was in reference to customers who were self-isolating. These customers could let their driver know via a delivery note and groceries would be left in an appropriate place.

Title: Re: Pandemics & Tesco's policy
Post by: Paupers wage on 14-03-20, 12:39PM
Tesco’s never willing to clarify or respond to employees concerns only muddled vague probably on purpose statements and still no hand sanitisers to assist in the containment of Coronavirus
Tesco’s where very little information is given when it’s now most needed, no doubt this ex customer will be smothered with Tesco kindness
Title: Re: Pandemics & Tesco's policy
Post by: Totalb on 15-03-20, 08:00AM
What I've still yet to understand is why they haven't put twilight fill back onto a night fill, at least that way your possibly protecting and isolating 1 of the core teams in any store for replenishment purposes,and I know personally our twilight team would much rather work nights away from everyone than they would having to put up with the constant hounding that they're receiving now.
Title: Re: Pandemics & Tesco's policy
Post by: kaled78 on 15-03-20, 08:56AM
we have 3 people off from my store self isolating,one of them went home sick thurs,she went to a hen night saturday(normally her shift is 6pm-11pm the photo's are on facebook,if they let her get away with it it takes the p***
Title: Re: Pandemics & Tesco's policy
Post by: lordadmiral on 15-03-20, 09:10AM
If she is useles worker then she will get away with it, if she is very good and you may say 'not replaceable','key member' etc then she wont get away with it ;D
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 15-03-20, 11:29AM
Quote from: kaled78 on 15-03-20, 08:56AM
we have 3 people off from my store self isolating,one of them went home sick thurs,she went to a hen night saturday(normally her shift is 6pm-11pm the photo's are on facebook,if they let her get away with it it takes the p***

Normal policy applies. As an ex-rep I have sat in meeting with warnings issued and people come out saying "I told them" and saying they got away with it. It is all behind closed doors. As such we just won't know what happens. If someone has gone home and is in self isolation and has then chosen to go out they should be dealt with outside of the company as well as within. It's either a skive and telling an untruth or it's irresponsible and should be reported. We all play a part in this and if we have a duty to report and not sit back and complain that they are getting away with it.
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 15-03-20, 01:13PM
One of the worst things for spreading this disease must be cash, dirty, germ ridden cash.  I am surprised that there isn't a campaign to discourage the use of it.  I've had people, put notes in their mouths whilst they rummage in their wallets, then hand me the note and I've had horrible, red hot coins dropped into my hand from people who have been holding them tightly whilst queuing.  It's stomach churningly, disgusting.  Let's all stop using the stuff and use cards or our phones because cashiers can't easily get off the till and go scrub their hands. 
Title: Re: Pandemics & Tesco's policy
Post by: Twinkeltoes1 on 15-03-20, 02:57PM
What happens if you dont have cards or a phone, you penalise those people?
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 15-03-20, 03:29PM
I'd say to people who don't have bank cards, "get a bank card and stop putting me at risk by insisting on using germ ridden cash."  That's what I'd say to those people. 
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 15-03-20, 04:56PM
So you wouldn't be catching anything when you type your pin onto the card reader, or ATM ???
Title: Re: Pandemics & Tesco's policy
Post by: just curious on 15-03-20, 05:00PM
Quote from: taliahad on 15-03-20, 01:13PM
One of the worst things for spreading this disease must be cash, dirty, germ ridden cash.  I am surprised that there isn't a campaign to discourage the use of it.  I've had people, put notes in their mouths whilst they rummage in their wallets, then hand me the note and I've had horrible, red hot coins dropped into my hand from people who have been holding them tightly whilst queuing.  It's stomach churningly, disgusting.  Let's all stop using the stuff and use cards or our phones because cashiers can't easily get off the till and go scrub their hands. 

Cash has been around for centuries , it was around in Roman times if not longer ? , did they get ill by handling it ? , Cash was King for centuries along with bartering , yes cash can carry bugs / germs but  so can chip and pin card readers etc and whats to say some cashiers  / colleagues are not scruffy urchins and have no hygiene standards . some colleagues can carry more bugs than a note or a coin ?
If you do not like cash i am sure there are plenty of people on here who would gladly have all of your coins and notes seeing as you do not like cash ?
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 15-03-20, 05:16PM
Quote from: lucgeo on 15-03-20, 04:56PM
So you wouldn't be catching anything when you type your pin onto the card reader, or ATM ???

I could cover my hand whilst using a chip and pin machine, I can go straight home and wash my hands, I could wipe it over before use, I could use contactless maybe.  I'm just saying cash is dirty and I have seen people put notes in their mouths.  If customers use a card, I don't have to touch it, I don't have to pick up change and hand it to them, all this is potentially spreading the virus.   
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 15-03-20, 05:20PM
Quote from: just curious on 15-03-20, 05:00PM
Quote from: taliahad on 15-03-20, 01:13PM
One of the worst things for spreading this disease must be cash, dirty, germ ridden cash.  I am surprised that there isn't a campaign to discourage the use of it.  I've had people, put notes in their mouths whilst they rummage in their wallets, then hand me the note and I've had horrible, red hot coins dropped into my hand from people who have been holding them tightly whilst queuing.  It's stomach churningly, disgusting.  Let's all stop using the stuff and use cards or our phones because cashiers can't easily get off the till and go scrub their hands. 

Cash has been around for centuries , it was around in Roman times if not longer ? , did they get ill by handling it ? , Cash was King for centuries along with bartering , yes cash can carry bugs / germs but  so can chip and pin card readers etc and whats to say some cashiers  / colleagues are not scruffy urchins and have no hygiene standards . some colleagues can carry more bugs than a note or a coin ?
If you do not like cash i am sure there are plenty of people on here who would gladly have all of your coins and notes seeing as you do not like cash ?

Yes I know cash has been around for centuries, what is your point?  Some colleagues carry bugs, you may be right, what is your point?  Your last paragraph is very silly, why did you bother?  I stand by my statement, cash is dirty, better to pay by card. 
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 16-03-20, 03:42AM
I'll still use cash
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 16-03-20, 07:56AM
Quote from: taliahad on 15-03-20, 05:16PM
Quote from: lucgeo on 15-03-20, 04:56PM
So you wouldn't be catching anything when you type your pin onto the card reader, or ATM ???

I could cover my hand whilst using a chip and pin machine, I can go straight home and wash my hands, I could wipe it over before use, I could use contactless maybe.  I'm just saying cash is dirty and I have seen people put notes in their mouths.  If customers use a card, I don't have to touch it, I don't have to pick up change and hand it to them, all this is potentially spreading the virus.

Perhaps you'd be better shopping online...but then, would you trust the delivery to be sterile enough for you to take into your home?
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 16-03-20, 08:01AM
So are the shopfloor colleagues still being pulled onto checkouts every few minutes?? If they can't replenish the shelves, then this in itself is causing customer backlog!
Go on tell me the SM and senior teams have actually rolled their sleeves up and are pitching in :-X
Title: Re: Pandemics & Tesco's policy
Post by: madness on 16-03-20, 11:05AM
if im on duty i will be doing bugger all to support checkouts, people expect to queue right now so i'll do what's right for the shop floor.
Title: Re: Pandemics & Tesco's policy
Post by: terrybigballs on 16-03-20, 01:53PM
Just when you thought things could not get any worse....
https://www.reddit.com/r/CoronavirusUK/comments/fjkrtf/tesco_ceo_asks_all_hq_staff_to_help_stock_stores/
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 16-03-20, 02:09PM
Don’t see any of the bigwigs helping out bet they are all at home playing with their computers.
Title: Re: Pandemics & Tesco's policy
Post by: SauronBaggins on 16-03-20, 05:16PM
So a colleague of mine got sent home on Friday after showing symptoms, and called up the store today to say he'll be back tomorrow, and the manager has okayed it!  Surely if you're self isolating then you need to stay off for the duration?
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 16-03-20, 05:41PM
If the colleague was sent home... they stay home and self isolate for seven days.
Is the manager who ok'd his return aware of the reason for his absence?
Title: Re: Pandemics & Tesco's policy
Post by: Walker on 16-03-20, 06:43PM
It's now the case that you're supposed to stay home for 14 days if anyone in your family develops the symptoms (new persistent dry cough OR fever).
Title: Re: Pandemics & Tesco's policy
Post by: Paupers wage on 16-03-20, 08:38PM
What is policy regarding taking a period of months off if wanting to avoid taking home Coronavirus to an elderly relative who shares the same home, when the situation deteriorates in the weeks ahead when reaching the peak of this virus and deaths
Title: Re: Pandemics & Tesco's policy
Post by: Walker on 16-03-20, 08:43PM
I don't think there is one...

This is precisely the position I am in.
Title: Re: Pandemics & Tesco's policy
Post by: Paupers wage on 16-03-20, 09:19PM
I vaguely recall career breaks of unpaid up-to 12 weeks where no reason has to be given surely Tesco’s would be aware of this situation as a “caring employer”, or is it a jack it in if push comes to shove to mitigate the chance of bringing Coronavirus home and the deadly consequences
Title: Re: Pandemics & Tesco's policy
Post by: Freddie31 on 16-03-20, 09:32PM
All london stores to close at 10pm until further notice
Title: Re: Pandemics & Tesco's policy
Post by: Preacherpauly on 16-03-20, 10:30PM
So when the country goes in to an eventual lockdown, were still going to be there at work serving these maniacs who insist on leaving nothing for other people.

We better be getting a bonus and im not talking about a f****ng cold selection buffet.
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 16-03-20, 11:36PM
I think they're saying most 24 hour stores will shut at night as that's what our managers think is coming into affect very soon
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 17-03-20, 12:09AM
Our store is closed now at midnight until further notice.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 17-03-20, 10:19AM
I would have thought staying open and trying to spread cus6throughout the 24hr period would have been safer but who knows . What part of the country is that ?
Title: Re: Pandemics & Tesco's policy
Post by: Halftone84 on 17-03-20, 10:25AM
I know the local extra in the west mids is closing 12-6, has been since Friday I think I was told.
Title: Re: Pandemics & Tesco's policy
Post by: B.O.B on 17-03-20, 10:34AM
I’ve heard conference calls are taking place today - potentially with advice for people like me with pre-existing medical conditions.  I’m in at work today (I’m a Dotcom driver), but have a large bottle of sanitizer in my van and am asking EVERY customer whether they’re self-isolating before I even consider setting foot through a door.   
Title: Re: Pandemics & Tesco's policy
Post by: Civil-ladies on 17-03-20, 11:17AM
I'm off holiday this wk but not sure where I stand with the self-isolating situation as my whole family is asthmatic. Should we be staying home or carry on until 1 of us get symptoms? My husband don't come into contact with anyone at work, my kids are in college and secondary school, both still open and at just as much risk as I am at work. Got Drs tomorrow, been told I'll get a phone call instead of going to the surgery.
Title: Re: Pandemics & Tesco's policy
Post by: StinkyPoo on 17-03-20, 12:44PM
My store is also closed midnight until 6am from yesterday. It's an extra in the South East
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 17-03-20, 03:33PM
Quote from: lucgeo on 16-03-20, 07:56AM
Quote from: taliahad on 15-03-20, 05:16PM
Quote from: lucgeo on 15-03-20, 04:56PM
So you wouldn't be catching anything when you type your pin onto the card reader, or ATM ???

I could cover my hand whilst using a chip and pin machine, I can go straight home and wash my hands, I could wipe it over before use, I could use contactless maybe.  I'm just saying cash is dirty and I have seen people put notes in their mouths.  If customers use a card, I don't have to touch it, I don't have to pick up change and hand it to them, all this is potentially spreading the virus.

Perhaps you'd be better shopping online...but then, would you trust the delivery to be sterile enough for you to take into your home?

Well maybe I would but I'm only saying that cash is dirty and full of germs and if customers pay by card, then I don't have to have contact with their money.  Them using the card reader doesn't involve me, or any other cashier.  I know everything else if full of germs and viruses but this is one step that could be taken.  I don't understand why people are being so hostile. 
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 17-03-20, 04:05PM
I'm not being hostile...far from it, I just don't agree with you. You use the trolleys, which haven't seen a good wash since the day they were made. If you were made consciously aware of the amount of times you touch contaminated areas, you'd walk around with your hands swathed in sterile bandages and covered in plastic!
I understand your reluctance, but if it affects you so much, make arrangements to protect yourself! 

Which going by Nomads's articles thread, is going to be verrrryyyy difficult for you!
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 17-03-20, 04:42PM
I've heard that two of thee Big Four are stopping their home deliveries. Tesco is booked up days in advance.
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 17-03-20, 04:45PM
Quote from: lucgeo on 17-03-20, 04:05PM
I'm not being hostile...far from it, I just don't agree with you. You use the trolleys, which haven't seen a good wash since the day they were made. If you were made consciously aware of the amount of times you touch contaminated areas, you'd walk around with your hands swathed in sterile bandages and covered in plastic!
I understand your reluctance, but if it affects you so much, make arrangements to protect yourself! 

Which going by Nomads's articles thread, is going to be verrrryyyy difficult for you!

You're missing my point.  Customers use the trolleys.  When I use a trolley now, I clean it, push it on the side wire only and scrub my hands afterwards.  Take away cash and that's one less risk, just one but a big one.  You might as well argue that it makes no sense to advise people against attending pubs, social gatherings etc but allow them to go to the supermarket and you'd have a good point.  I'm just saying that if you took away cash (just for the time being) you'd take away one of the ways in which this virus spreads.  How many coins and notes are covered in this virus do you think?
Title: Re: Pandemics & Tesco's policy
Post by: fatboy on 17-03-20, 05:13PM
VladPutin....... cant see that 2 of the supermarkets are going to stop delivering at a time like this. Surely this is the time when people are going to be relying more & more on this service.
Title: Re: Pandemics & Tesco's policy
Post by: wishicouldgo on 17-03-20, 05:56PM
I am having to self isolate as wife has developed really bad dry cough.
I have just heard that managers are telling people in store that tesco is not going to pay me for first week even though govt has said to stay home and an email from tesco says to follow advise and 111 advise.
Anyone able to confirm this.
Title: Re: Pandemics & Tesco's policy
Post by: Levi4995 on 17-03-20, 06:03PM
@wishicouldgo that’s incorrect all absences related to the virus are counted as paid not unpaid or holidays. It’s disgusting that managers are saying this nonsense to scare monger staff. You get paid for day 1 as well not day 4 as some staff lose their first 3 days. You should be fully paid.
Title: Re: Pandemics & Tesco's policy
Post by: TheAnonymousWorker on 17-03-20, 06:24PM
I too have had a colleague just message me saying a manager has said its a week unpaid. What is the clear company policy? If there isn’t one, can someone please send the tesco email address so I can email the company with clear questions for clarification.
Thanks
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 17-03-20, 06:42PM
Give them a gentle reminder that it is the government saying paid from day one then tell them you are going to email your mp then email the bbc or sky that should shut them up.
Title: Re: Pandemics & Tesco's policy
Post by: wishicouldgo on 17-03-20, 06:51PM
Just spoke to the store tesco update to stores this afternoon is paid for normal shifts in first 7 days also saying Gov and 111 are only advising and not telling you to stay home so tesco saying it's your choice as it's not a direct instruction to stay home.
Tesco are playing their normal word games.
I was also told company having another meeting friday to decide what happens next.
So I could be placed in the position of having  to go to work possibly carrying the virus or facing losing a weeks pay because the gov and 111 are only advising
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 17-03-20, 07:07PM
Quote from: TheAnonymousWorker on 17-03-20, 06:24PM
I too have had a colleague just message me saying a manager has said its a week unpaid. What is the clear company policy? If there isn’t one, can someone please send the tesco email address so I can email the company with clear questions for clarification.
Thanks
The policy was posted in another thread... https://cdn.ourtesco.com/2020/02/17125258/ammended-people-policies-national-disasterpandemicv1517march2020.pdf

from page 10
Where a colleague has been confirmed as having Coronavirus (COVID-19) or has been advised to attend isolation or self-isolate, they will be paid from the first day of absence.The same will apply for colleagues who have a new, continuous cough or temperature over 37.8oCwho are self-isolating for 14days(7 days where they live on their own). Waiting days will continue to apply for all non-pandemic related absence.Where a colleague lives with someone who has been confirmed as having Coronavirus(COVID-19) or they live with someone who is self-isolating as a result of a new, continuous cough or high temperature, they should also self-isolate for 14 days from when that persons symptoms began.
Title: Re: Pandemics & Tesco's policy
Post by: TheAnonymousWorker on 17-03-20, 07:17PM
On reading gov.uk (https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees) it states;

“My employer wants me to come to work even though I feel ill, what should I do?
Employees should take time off work if they are ill. Government is clear that employers should support their staff’s welfare, especially during an extended response.”

and

“Will my employer be obliged to pay me while I stay at home?
Statutory Sick Pay will be paid from day 1 instead of day 4 for those affected by coronavirus.”

However on reading the (amended for Coronavirus) People Policy (https://www.ourtesco.com/working-at-tesco/coronavirus-latest-update/) it states the company wants employees to use holidays, unpaid leave, shift swaps, lifestyle breaks and other forms of leave.

The same document goes on to say in amendments:

“What do we want to change?
Where a colleague has been confirmed as having Coronavirus (COVID-19) or has been advised to attend isolation or self-isolate, they will be paid from the first day of absence. The same will apply for colleagues who have a new, continuous cough or temperature over 37.8oC who are self-isolating for 14 days (7 days where they live on their own). Waiting days will continue to apply for all non-pandemic related absence.

Where a colleague lives with someone who has been confirmed as having Coronavirus (COVID-19) or they live with someone who is self-isolating as a result of a new, continuous cough or high temperature, they should also self-isolate for 14 days from when that persons symptoms began.”
Title: Re: Pandemics & Tesco's policy
Post by: Levi4995 on 17-03-20, 07:33PM
It’s very sly what they are doing the holiday , unpaid, career break is aimed at people who have dependants. But in our store the manger aimed that at everyone which is false. As per usual lies, twisted truth and hoping people won’t double check. These options are more aimed at people for long term issues not people self isolating for 14 days.
Title: Re: Pandemics & Tesco's policy
Post by: lordadmiral on 17-03-20, 11:16PM
Its crafty policy. I just had txt that we have people self isolating and some coughing but still at work. So what to do now? Should I go back to work tomorrow? Guy who is coughing is the one who I pick up and go to and from work in my car. My partner is the vulnerable one so I can't go sick. Tesco you do not help ........
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 17-03-20, 11:33PM
A manager has said if we haven't got the virus then we won't be paid.
Title: Re: Pandemics & Tesco's policy
Post by: Levi4995 on 18-03-20, 12:12AM
You will be paid our manager said the same last night but he has done total 180 tonight  :D :D must have actually read the policy.
Title: Re: Pandemics & Tesco's policy
Post by: Adywebb on 18-03-20, 09:44AM
The best way to get the right information is to go on Our Tesco and read the policies for yourselves which are being updated constantly as things evolve:

https://colleague-help.ourtesco.com/hc/en-us/article_attachments/360052193132/Ammended_People_Policies_-_National_Disaster.Pandemic.v1.5.17March2020.pdf

The short answer is you will be given paid absence for self isolating.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 18-03-20, 10:23AM
Continuous updates, this is not normal circumstances and the briefs are changing. Being fed bad information due to not being aware of update is possible. You need to know what is right and if being paid or not, I just think the rapid changes to policy on this add mud to the water. The stores are busy, lots of people off, panic buying ongoing and huge deliveries coming in. If exceptions coded correctly the wages clerk should pick up on all of this. If things have changed during the time of phoning in and exceptions being done I don't know if will be caught and payments changed.
If exceptions coded correctly a manager can't stop people being paid properly. Detail given at time of sick call or sick update will effect this too. Duty managers should fill in the sick book and wages clerks can refer to this if exceptions not been completed, managers have days off and late shifts. Duty managers are just not always good at filling in or updating sick book. This is the biggest problem. Being told out of date information should not mean unpaid. Failure to fill out sick book could cause confusion.
Title: Re: Pandemics & Tesco's policy
Post by: Levi4995 on 18-03-20, 12:19PM
The policy says if you are confirmed as having the virus OR advised to self isolate you get paid in full. That’s on our Tesco and union have confirmed this is the case. I can’t decide if the managers are just stupid and not reading their own policies or lying. But that is the policy currently it’s definitely worth checking it regularly but the pay issue was in places days ago only change is now it’s 14 days instead of 7.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 18-03-20, 01:57PM
How would you be able to prove you've been advised to self isolate?
Title: Re: Pandemics & Tesco's policy
Post by: Adywebb on 18-03-20, 02:15PM
You don’t have to
Title: Re: Pandemics & Tesco's policy
Post by: Fixxer on 18-03-20, 02:36PM
Worth noting that you will only get paid if you normally get SSP when off sick.
If you work only a couple of shifts contracted and the rest overtime to make up your hours you won't get paid anything. You'll just get the usual letter saying that as SSP is over your normal contracted earnings you aren't eligible.

Title: Re: Pandemics & Tesco's policy
Post by: TheAnonymousWorker on 18-03-20, 02:44PM
Even after showing managers the updated brief they still said I was wrong and this wouldnt be the case and that its unpaid.

Does anyone have an email to Head Office, or Natasha Adams as I want to email them for a clear message.
Title: Re: Pandemics & Tesco's policy
Post by: DorisDaykin on 18-03-20, 02:50PM
My union rep has just messaged and said they won't pay me to be off self isolating. It's now 3 days since my kids showed symptoms and we thought we had to follow government guidelines and self isolate for 14 days. I'm now starting with a cough and high temp. He said can you get someone to look after your kids so you can come back??!!! I said well seeing as I'm taking unpaid domestic absence and I'm not even getting SSP I might as well phone in with flu and get company sick pay !!!!!

How can this be right ??!!
Title: Re: Pandemics & Tesco's policy
Post by: Pathfinder on 18-03-20, 02:57PM
Your union rep would of had the new updated policy any member of staff self isolating  will be paid from day one . Contact your local union office and ask same question.
Title: Re: Pandemics & Tesco's policy
Post by: Pathfinder on 18-03-20, 03:00PM
Where staff members are required to self isolate following medical or government advice in relation to coronavirus, this should be coded as paid absence, from day one of the absence, and should not be included in the absence percentage. Please note that the company would be entitled to take disciplinary action if any member of staff is found to be abusing this.
Title: Re: Pandemics & Tesco's policy
Post by: stu755 on 18-03-20, 03:43PM
Me and my wife both took ill over the weekend before the change from 7 to 14 days isolation rule on the Monday.nobody else lives with us so if we are both better do we go back  to work after 7 or 14 days?
Title: Re: Pandemics & Tesco's policy
Post by: T2019sackallmanagers on 18-03-20, 03:45PM
14 days
Title: Re: Pandemics & Tesco's policy
Post by: Preacherpauly on 18-03-20, 05:54PM
So if the advice is to stand 4-6 feet away from people how does one do that when  a supermarket is rammed? Supermarkets are going to be the only place for people to hang out when the lock down is in full force.

We are getting the short end of the stick and the management don't care.

Imagine when all the schools closes, all the parent will be dragging there kids shopping so so many more people in the supermarket.
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 18-03-20, 06:13PM
Yep, Tesco will be the only 'Leisure' facility available  for everybody soon. May as well re-name it CrecheCo now the kids are off school as we'll be spending our time trying to control all of the local kids.

Edit - I seriously think they need to enforce a 1 person only shopping system now. No groups allowed to shop any more. We are supposed to be social distancing and not making un-necessary visits so why do numerous people from one household need to go shopping for the same things when one person can do so? Unless you are elderly or need a carer then it's irresponsible for more people than necessary to be coming into store. More people just increases the risk of staff and the public contracting the virus. How about the staff who are forced to be there get a little bit of protection?
Title: Re: Pandemics & Tesco's policy
Post by: wishicouldgo on 18-03-20, 09:30PM
Can someone clarify the new policy for me as have read it a couple times and still confused  (not hard to confuse me)
As i am self isolating due to wife developing serious dry cough and following gov advice and now tesco advice will I get paid fully or just ssp and do I do the full 14 days.
Tnx
Title: Re: Pandemics & Tesco's policy
Post by: fatboy on 18-03-20, 09:52PM
Self isolate for the full 14 days as advised. You WILL be paid full pay for these 14 days & not just SSP.  The absence will be coded by wages as paid leave & not sickness so it will not count towards your absence percentage.
Title: Re: Pandemics & Tesco's policy
Post by: wishicouldgo on 18-03-20, 10:13PM
Many tnx fatboy
Title: Re: Pandemics & Tesco's policy
Post by: hornimans135 on 19-03-20, 09:04AM
I have underlying health issues and have been told to self isolate.
Will I be paid, and if so what?
I have some holidays left will I lose these?
i am curently off sick after an operation.
What should  I do about all the above,
Please help im worried.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 19-03-20, 09:39AM
Ok...are you still covered by after op sickness leave? This would probably be coded under SSP ( please someone correct me if I'm wrong!)
If you are due to return to work, and been told to self isolate, then you need to inform your manager that your sick note cover is expired, and you are reverting to self isolating, to be coded and paid as such.
Your holidays should be carried over to next year...make a note of them, keep your holiday request form as proof.
Title: Re: Pandemics & Tesco's policy
Post by: Stitch on 19-03-20, 07:44PM
They did send and email out today detailing pay. I've posted relevant parts. Hope it helps.

"Vulnerable colleagues:

We are putting in place measures to support colleagues who are over 70, vulnerable or pregnant, for whom we know from NHS guidance, Coronavirus could be a greater risk.

In line with government guidelines, these colleagues will not be required to attend work for the next 12 weeks. This absence from work will be fully paid, with two of the 12 weeks coded as holiday.

School closures and caring for dependants:

With school closures now confirmed, we have made sure that there are a range of policies in place to support parents with any time off needed. We will support colleagues with paid options, such as holidays and amended working patterns â€" these can be combined with other types of unpaid leave, including a new school closure leave policy.

If you need to care for a dependant, holidays, amended working patterns, emergency leave and lifestyle breaks, are all options available to you.

Self-isolation and sickness absence relating to the Coronavirus:

If you are in self-isolation at home for 7 days because you have symptoms of the virus, or you are self-isolating with your household for 14 days, you will be paid in full for this period of time.

If you become ill with the Coronavirus, you will also be paid from the first day of absence, regardless of your sick entitlement or waiting days.

If you are self-isolating with your household or because you are vulnerable, and you can carry out your role from home, unless unwell, you should continue to work."

Title: Re: Pandemics & Tesco's policy
Post by: Queenpeggy on 19-03-20, 07:55PM
Staff in my pharmacy are dropping like flies. If one coughs or sneezes we all worry. There's no chance of us standing 1 metre from each other or from the customers. Very soon a lot of pharmacies will be grossly understaffed.
Title: Re: Pandemics & Tesco's policy
Post by: just curious on 19-03-20, 08:00PM
Quote from: BarryZola on 18-03-20, 06:13PM
Yep, Tesco will be the only 'Leisure' facility available  for everybody soon. May as well re-name it CrecheCo now the kids are off school as we'll be spending our time trying to control all of the local kids.

Edit - I seriously think they need to enforce a 1 person only shopping system now. No groups allowed to shop any more. We are supposed to be social distancing and not making un-necessary visits so why do numerous people from one household need to go shopping for the same things when one person can do so? Unless you are elderly or need a carer then it's irresponsible for more people than necessary to be coming into store. More people just increases the risk of staff and the public contracting the virus. How about the staff who are forced to be there get a little bit of protection?

The one person per family / group is a sound idea , it would stop the Husband / Wife / Partner or kids getting one lot of shopping whilst the other person also shops and the people then go to two or three separate cashiers - then the household would have to adhere to the buying limits instead of doubling up on items that are restricted ?.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 19-03-20, 08:03PM
Quote from: Queenpeggy on 19-03-20, 07:55PM
Staff in my pharmacy are dropping like flies. If one coughs or sneezes we all worry. There's no chance of us standing 1 metre from each other or from the customers. Very soon a lot of pharmacies will be grossly understaffed.

Are pharmacy assistants classed as key workers, do you know??
Title: Re: Pandemics & Tesco's policy
Post by: Chambers21 on 20-03-20, 09:53AM
Quote from: Stitch on 19-03-20, 07:44PM
They did send and email out today detailing pay. I've posted relevant parts. Hope it helps.

"Vulnerable colleagues:

We are putting in place measures to support colleagues who are over 70, vulnerable or pregnant, for whom we know from NHS guidance, Coronavirus could be a greater risk.

In line with government guidelines, these colleagues will not be required to attend work for the next 12 weeks. This absence from work will be fully paid, with two of the 12 weeks coded as holiday.

School closures and caring for dependants:

With school closures now confirmed, we have made sure that there are a range of policies in place to support parents with any time off needed. We will support colleagues with paid options, such as holidays and amended working patterns â€" these can be combined with other types of unpaid leave, including a new school closure leave policy.

If you need to care for a dependant, holidays, amended working patterns, emergency leave and lifestyle breaks, are all options available to you.

Self-isolation and sickness absence relating to the Coronavirus:

If you are in self-isolation at home for 7 days because you have symptoms of the virus, or you are self-isolating with your household for 14 days, you will be paid in full for this period of time.

If you become ill with the Coronavirus, you will also be paid from the first day of absence, regardless of your sick entitlement or waiting days.

If you are self-isolating with your household or because you are vulnerable, and youu can carry out your role from home, unless unwell, you should continue to work."

So how do we know whether we should isolate for 7 or 14 days?
Title: Re: Pandemics & Tesco's policy
Post by: Queenpeggy on 20-03-20, 10:02AM
Quote from: lucgeo on 19-03-20, 08:03PM
Quote from: Queenpeggy on 19-03-20, 07:55PM
Staff in my pharmacy are dropping like flies. If one coughs or sneezes we all worry. There's no chance of us standing 1 metre from each other or from the customers. Very soon a lot of pharmacies will be grossly understaffed.

Are pharmacy assistants classed as key workers, do you know??
Quote from: lucgeo on 19-03-20, 08:03PM
Quote from: Queenpeggy on 19-03-20, 07:55PM
Staff in my pharmacy are dropping like flies. If one coughs or sneezes we all worry. There's no chance of us standing 1 metre from each other or from the customers. Very soon a lot of pharmacies will be grossly understaffed.

Are pharmacy assistants classed as key workers, do you know??
I know Pharmacists are, so I'm assuming all dispensers and assistants fall into the same category.
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 20-03-20, 10:10AM
I think:
If you live at home alone and are showing symptoms (dry cough , fever) you should self isolate for 7 days and return to work if you feel better. I think this is because the majority of the cases the virus should be gone by then and you cant pass it on at work.

If you live in a household and someone at home is showing the symptoms you should self isolate for 14 days.
This is because you will most likely catch it off them and you it might take a few days for you to catch it or you have already caught it and are not showing symptoms yet . So if you returned to work in this instance after 7 days you might feel fine but secretly have the virus and be able to pass it on at work

It takes on average 5 days from catching it to start showing symptoms

Title: Re: Pandemics & Tesco's policy
Post by: Chambers21 on 20-03-20, 10:17AM
OK, that makes sense. Although I seriously doubt Tesco will accept it if I call up saying "I'm taking 14 days off because my partner is showing symptoms".
[mod]Please do not quote immediately prior post(s).[/mod]
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 20-03-20, 01:30PM
I really think they will , do you think your manager wants to risk taking it home to his family .
Title: Re: Pandemics & Tesco's policy
Post by: Adywebb on 20-03-20, 02:00PM
Quote from: Chambers21 on 20-03-20, 10:17AM
OK, that makes sense. Although I seriously doubt Tesco will accept it if I call up saying "I'm taking 14 days off because my partner is showing symptoms".
Thats exactly what you should be doing and what Tesco wants you to do.
Title: Re: Pandemics & Tesco's policy
Post by: kayaker on 20-03-20, 05:48PM
7 days if you like alone.
14 days if you live with anyone. Plus 7 days from when the last person in the house first showed symptoms.

You do NOT return to work just cause the time has expired! This is all on the government corrona virus website.
Title: Re: Pandemics & Tesco's policy
Post by: TheAnonymousWorker on 23-03-20, 11:21AM
Does this have to be put through sickline or simply notifying your manager by text or phonecall enough?

My manager insists all coronavirus absence is called in on sickline.
Title: Re: Pandemics & Tesco's policy
Post by: SimonF12003 on 23-03-20, 11:54AM
I did both, rang my manager to inform her, then rang the sickline to inform duty
Title: Re: Pandemics & Tesco's policy
Post by: Kingkong2015 on 23-03-20, 09:19PM
Since those who are vulnerable are being isolated for 12 weeks and paid surely then those staff who stay at work should also get the 12weeks additional paid holidays. Also Tesco should be bending over backwards to facilitate employees who need hours changed!
Title: Re: Pandemics & Tesco's policy
Post by: Vixen on 23-03-20, 09:28PM
I totally agree, I'm starting to feel miffed off that some people are getting 12 weeks off, I get they are high risk, however are we not high risk more being right in the heart of it?? Can we refuse to be on the shop floor?
I'm very anxious every day I go to work. All this just seems very unfair. 10% means nothing compared to those with 10 weeks full pay.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 23-03-20, 09:30PM
Jesus Christ, the staff who are off for 12 weeks aren't getting getting extra holidays, they are off because of the greater risk to their health
Did you sit there and go "its not fair these people have medical conditions and are getting time off and im not, i want extra holidays" many staff who are off, are off for a serious medical reason! get a grip
Title: Re: Pandemics & Tesco's policy
Post by: Pimpernel19 on 23-03-20, 09:59PM
Time to argument tosserco policy with my own straight forward policy. Condition A) when the virus body count gets too high on the beer aisle I'm f***ing out of there. Suck it up stripy shirts
Title: Re: Pandemics & Tesco's policy
Post by: Paulie on 23-03-20, 10:06PM
Tesco for me is not doing enough to protect the staff that continue to work. I don't know what the solution is but they need to put more staff out of harms way.
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 23-03-20, 10:09PM
Quote from: Pimpernel19 on 23-03-20, 09:59PM
Time to argument tosserco policy with my own straight forward policy. Condition A) when the virus body count gets too high on the beer aisle I'm f***ing out of there. Suck it up stripy shirts

Dont quit though, just refuse to work because the work conditions are unsafe
Title: Re: Pandemics & Tesco's policy
Post by: Vixen on 23-03-20, 10:12PM
Quote from: Paulie on 23-03-20, 10:06PM
Tesco for me is not doing enough to protect the staff that continue to work. I don't know what the solution is but they need to put more staff out of harms way.

I agree, sooner rather than later colleagues are going to catch it and I dread if someone ends up in hospital all coz staff are not looked after better. Some people dont even have hand sanitizer on the till.
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 24-03-20, 07:26AM
A good start would be 1 person allowed in store per trolley/basket. Absolutely no excuse for multiple people from one household/family to be walking around Tesco stores highering the risk to staff and each other. If I'm forced to still work I'd like the amount of people I'm forced to come into contact with to be limited as much as possible. Shopping is no longer a leisure activity or a day out. This is serious.
Title: Re: Pandemics & Tesco's policy
Post by: Theansweris42 on 24-03-20, 08:51AM
I've heard that Morrison's are fitting some form of screen around checkout operators, lets hope Tesco follow suit, I'm not a cashier, but, my daughter is, I'm a baker fortunately with little contact with customers.
Title: Re: Pandemics & Tesco's policy
Post by: thor god of thunder on 24-03-20, 09:02AM
I can't believe some form of night team has not been re started. You would at least keep your for example 10 filling staff safe from being ill and increase the chance of keeping the store running! Social distancing isn't even mentioned by management or staff, let alone tryigg to keep your distance from the customers. If I am not ill from the virus it's only a matter of time till I am ill from all the stress and worry.
Just another point, I don't begrudge those off for 12 weeks but I do think as usual too much variation in how people are treated.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 24-03-20, 09:03AM
Screens are meant to be going in this week
Title: Re: Pandemics & Tesco's policy
Post by: Retail dogsbody on 24-03-20, 09:17PM
I think I am in the vulnerable category, as with rheumatism I am immunosuppressed (and qualify for free flu jab) I'm not due back in until Thursday, but I don't really want to risk my health any more. Should I wait for NHS letter which we are supposed to be getting this week, or should I just phone in and say I'm not coming in for 12 weeks?
Title: Re: Pandemics & Tesco's policy
Post by: Jonathan1970 on 24-03-20, 10:30PM
I think the letters from the nhs are only for those in the extreme risk like cancers, ect.

I think high risk wont get letters but still qualify for the time off.
Title: Re: Pandemics & Tesco's policy
Post by: Jonathan1970 on 24-03-20, 10:40PM
Quote from: Retail dogsbody on 24-03-20, 09:17PM
I think I am in the vulnerable category, as with rheumatism I am immunosuppressed (and qualify for free flu jab) I'm not due back in until Thursday, but I don't really want to risk my health any more. Should I wait for NHS letter which we are supposed to be getting this week, or should I just phone in and say I'm not coming in for 12 weeks?

Oh and you do qualify on receiving a flu jab on medical grounds.

See below list

If you have underlying health conditions a colleague is able to take 12 weeks off with a minimum of 2 weeks of that being holiday.

According to government guidance, people that fall into the below categories are classed as vulnerable.

Aged 70 or older (regardless of medical conditions)
under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):
chronic (long-term) respiratory diseases, such as asthma, chronic obstructive
pulmonary disease (COPD), emphysema or bronchitis
chronic heart disease, such as heart failure
chronic kidney disease
chronic liver disease, such as hepatitis
chronic neurological conditions, such as Parkinsons disease, motor neurone
disease, multiple sclerosis (MS), a learning disability or cerebral palsy
diabetes
problems with your spleen for example, sickle cell disease or if you have had your spleen removed
a weakened immune system as the result of conditions such as HIV and AIDS, or
medicines such as steroid tablets or chemotherapy
being seriously overweight (a BMI of 40 or above)
people with cancers of the blood or bone marrow such as leukaemia who are at any stage of treatment
people who have received an organ transplant and remain on ongoing immunosuppression medication
those who are pregnant

Hope this helps at least 1 person. Good luck and stay safe.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 25-03-20, 09:55AM
Letters are for everybody at risk. The list of conditions to monitor covers a wide field. Asthma sufferers for example. We all know people who suffer asthma at different degrees but it's classed as chronic at any level due to asthma sufferers being more prone to chest infections etc. That is just one example from the list.
Title: Re: Pandemics & Tesco's policy
Post by: Marnie90 on 25-03-20, 12:33PM
Hello all. I'm in a position now where I'm looking to have to go on a lifestyle break unpaid as I consider myself at risk but do not fall under the government risk (I work on the floor). I cannot for the life of me find the form to complete though. Would any of you be able to find the link please?
Title: Re: Pandemics & Tesco's policy
Post by: darklighter on 25-03-20, 12:33PM
 "Tesco boss Dave Lewis has written to customers setting out new measures to ensure social distancing for shoppers in his stores.

The chief executive said there will now be floor markings in car parks to maintain safe distances when queuing, the number of shoppers in a store will be restricted, and extra hand santisier and cleaning products for trolleys is available.

He added that new floor markings will be added to checkout areas, protective screens introduced on checkouts, and one-way isles."


Still waiting for sanitizer after 3 weeks, staff having to buy their own at extortionate price.
Title: Re: Pandemics & Tesco's policy
Post by: dfl on 25-03-20, 02:21PM
Never would I buy my own sanitizer, company 100% responsible to take reasonable steps to protect employee at my work at no cost to employee
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 25-03-20, 03:21PM
I thought the government advice was to shop alone if possible. But Dave Lewis email says encouraging customers to shop with one other person max?

That little bit tells you that profits come way before the health of staff and customers .
Title: Re: Pandemics & Tesco's policy
Post by: TheAnonymousWorker on 25-03-20, 03:48PM
Do the managers have a clue what’s going on and what the policy is? I’m being told I have to return to work “soon” which is before my 14 day self-isolation is up. Told that “we give you 7 days then it’s being put in the absence book” which didn’t make much sense to me. Thought it was all marked absence but coded different to not reflect on your actually absence.
Title: Re: Pandemics & Tesco's policy
Post by: smithers on 25-03-20, 04:19PM
My partner has chronic ashma and Im worried about taking illness back should I even be working there??
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 25-03-20, 04:37PM
Quote from: Mathias casablancas on 25-03-20, 03:21PM
I thought the government advice was to shop alone if possible. But Dave Lewis email says encouraging customers to shop with one other person max?

That little bit tells you that profits come way before the health of staff and customers .

I was very disappointed when I just read that email. Should have been only one person unless a carer or things such as a parent with no-one to look after a child. Seen way too many 2's and 3's walking around today when one person could have been sufficient to get the supplies. Also, Dave is only telling people to "try" to keep it down to 2 people. Should be strictly 1 person unless a special case and to be enforced by security at front of store. Really doesn't help the social distancing measures we're being asked to adhere to when you are having to avoid 2 people instead of one. Not good enough I'm afraid.
Title: Re: Pandemics & Tesco's policy
Post by: Queenpeggy on 25-03-20, 04:41PM
Quote from: Mathias casablancas on 25-03-20, 03:21PM
I thought the government advice was to shop alone if possible. But Dave Lewis email says encouraging customers to shop with one other person max?

That little bit tells you that profits come way before the health of staff and customers .
I read it as he wasn't encouraging you to shop with a person, but if you must, then only come with one person.
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 25-03-20, 05:00PM
Quote from: Queenpeggy on 25-03-20, 04:41PM
Quote from: Mathias casablancas on 25-03-20, 03:21PM
I thought the government advice was to shop alone if possible. But Dave Lewis email says encouraging customers to shop with one other person max?

That little bit tells you that profits come way before the health of staff and customers .
I read it as he wasn't encouraging you to shop with a person, but if you must, then only come with one person.

With respect, I believe you've read it wrong. These are the exact words: "Try to shop with no more than one other person, which will help to reduce the number of people in-store at any one time".

In other words that means, when you shop try not to make your party bigger than 2 people (you and one other). Or, try not to make it 3,4 or 5 people. Definitely doesn't read as try to come on your own.
Title: Re: Pandemics & Tesco's policy
Post by: ModernSlave on 25-03-20, 05:31PM
Can we wear masks? there has been no clarification from management or dave.
Title: Re: Pandemics & Tesco's policy
Post by: Skeg2019 on 25-03-20, 06:04PM
There is some staff in the store I work I’m wearing them but nothing has come from management. My biggest thing is that we are not protected risking our family. The government clearly stated if it is not safe to go to work and can’t keep safe distance then stay at home . So what do we do risk our self catching it being a carrier risking our family
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 25-03-20, 06:12PM
Yes you can wear masks, it came down I think yesterday, there is also a link on help centre giving you advice on how to wear them.
Title: Re: Pandemics & Tesco's policy
Post by: Jonathan1970 on 25-03-20, 06:20PM
Quote from: Redshoes on 25-03-20, 09:55AM
Letters are for everybody at risk. The list of conditions to monitor covers a wide field. Asthma sufferers for example. We all know people who suffer asthma at different degrees but it's classed as chronic at any level due to asthma sufferers being more prone to chest infections etc. That is just one example from the list.

So the letters are for everyone over 70 and anyone who has a seasonal flu jab on medical grounds. ????

Wow thats a lot of letters for the postman.
Title: Re: Pandemics & Tesco's policy
Post by: kayaker on 25-03-20, 06:22PM
How on earth do you start a new topic on this forum there is no options at all

[gmod=gomezz]By becoming a sponsor[/gmod]
Title: Re: Pandemics & Tesco's policy
Post by: Jonathan1970 on 25-03-20, 06:27PM
Quote from: Redshoes on 25-03-20, 09:55AM
Letters are for everybody at risk. The list of conditions to monitor covers a wide field. Asthma sufferers for example. We all know people who suffer asthma at different degrees but it's classed as chronic at any level due to asthma sufferers being more prone to chest infections etc. That is just one example from the list.

The letters look like only extreme risk

GPs should review 1.5 million patients identified by NHS England as the most vulnerable to the coronavirus (Covid-19).

NHS England will send a standard letter to these patients asking them to stay at home at all times and avoid any face-to-face contact for at least 12 weeks.

GPs will be able to access a report on which patients will be contacted with specific advice from today - with NHS England directing GPs to review the list and provide additional support to patients.

The patients, who are at 'the highest risk of severe illness that would require hospitalisation from coronavirus', include those who have had an organ transplant; people with specific cancers; people with severe respiratory conditions; people with rare diseases; people on immunosuppression therapies; and pregnant women with significant heart disease.

NHS England said in a letter to GPs: 'We ask that you review this report for accuracy and, where any of these patients have dementia, a learning disability or autism, that you provide appropriate additional support to them to ensure they continue receiving access to care.'

GPs can identify the patients contacted by NHS England through an 'at high risk' indicator code that has been applied to each patient record by the practice's clinical system supplier.

'Your supplier will inform you of the code they have used, which should be treated as temporary until a definitive list of Covid-19 "at risk" SNOMED codes is released,' NHS England said.

'Your GP System supplier will also provide a report that will list those patients that have been centrally identified as being at high risk. You should have this by 23 March.'

But NHS England said central datasets were 'not sophisticated enough to identify all categories of patients who should be included in the vulnerable groups list' and it was therefore calling on GPs and specialist consultants to help identify patients who may have been missed.

The letter said: 'We appreciate this is a complex task requiring difficult judgements, and we ask for your help, as the GP central to the care of these patients, in achieving this.'

In a separate letter, England's chief medical officer Professor Chris Whitty asked GPs to add to the list of most vulnerable patients using their 'clinical judgement'.

The letter said: 'You may know of specific additional patients in your practice who you think are particularly high risk.

'On the other hand there are a limited number of people that we can shield effectively or for whom this highly socially isolating measure would be proportionate on health grounds; many patients who fulfil the criteria may after discussion with you prefer not to be placed under such strict isolation for what will be a prolonged period.' 

Patients who will be contacted by NHS England

1. Solid organ transplant recipients

2. People with specific cancers

• People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer

• People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment

• People having immunotherapy or other continuing antibody treatments for cancer

• People having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors.

• People who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs.

3. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD

4. People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell disease)

5. People on immunosuppression therapies sufficient to significantly increase risk of infection

6. People who are pregnant with significant heart disease, congenital or acquired

Source: NHS England

Title: Re: Pandemics & Tesco's policy
Post by: Beattser on 25-03-20, 06:54PM
Team filling nightshift  is this still being done  managers surely you cant make staff to do it
Title: Re: Pandemics & Tesco's policy
Post by: tumshie on 25-03-20, 07:05PM
Quote from: kayaker on 25-03-20, 06:22PM
How on earth do you start a new topic on this forum there is no options at all

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Title: Re: Pandemics & Tesco's policy
Post by: TheAnonymousWorker on 25-03-20, 07:32PM
Been told by management “isolation is only 7 days paid. After that you can come back in or move onto the ordinary sickness policy”. Anyone or preferably any other managers able to give comment on this? Thanks
Title: Re: Pandemics & Tesco's policy
Post by: madness on 25-03-20, 07:47PM
7 days if you live on your own. if you live with someone with it then 14 days as you are going to get it from them in a few days so gives time for you to get clear of it.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 26-03-20, 12:15AM
Quote from: Marnie90 on 25-03-20, 12:33PM
Hello all. I'm in a position now where I'm looking to have to go on a lifestyle break unpaid as I consider myself at risk but do not fall under the government risk (I work on the floor). I cannot for the life of me find the form to complete though. Would any of you be able to find the link please?

It's an extended leave form , you can download and print yourself if needed . I was able to pick one up in store no problem.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 26-03-20, 12:19AM
Quote from: Retail dogsbody on 24-03-20, 09:17PM
I think I am in the vulnerable category, as with rheumatism I am immunosuppressed (and qualify for free flu jab) I'm not due back in until Thursday, but I don't really want to risk my health any more. Should I wait for NHS letter which we are supposed to be getting this week, or should I just phone in and say I'm not coming in for 12 weeks?

Gov.uk gives a list of rheumatology drugs , specifically named methotrexate,  ecuse the spelling . If you email your consultant they will tell you and you'll also be able to print it off as everyone will be asked for evid6of illness/medication
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 26-03-20, 12:24AM
Quote from: smithers on 25-03-20, 04:19PM
My partner has chronic ashma and Im worried about taking illness back should I even be working there??

You can ask to take time off as a carer but it wont be paid , I'm extending a previously booked lifestyle break to protect my husband,  who's very ill , I know I'm lucky to be able to afford to and not everyone is .
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 26-03-20, 08:25AM
Time of for partner who is vulnerable is mostly a no but it can be granted in exceptional circumstances. Healthcare workers are still going to work with partners that are vulnerable, advise is to keep social distance at home. Someone I work with is off with serious heart condition but his wife who is a nurse is still going to work.
There are guidelines, I have not seen all but when someone comes in from work they should use antibacterial gel at door, before fully entering house. It's then all about social distancing and cleaning.
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 26-03-20, 04:50PM
Since our employer is unable/unwilling to provide sanitiser for us, anyone that wants to get some superdrug have some available on their website.
Title: Re: Pandemics & Tesco's policy
Post by: Rad on 26-03-20, 09:15PM
Quote from: TheAnonymousWorker on 25-03-20, 07:32PM
Been told by management “isolation is only 7 days paid. After that you can come back in or move onto the ordinary sickness policy”. Anyone or preferably any other managers able to give comment on this? Thanks
This is correct. 
Title: Re: Pandemics & Tesco's policy
Post by: madness on 26-03-20, 09:19PM
Quote from: Rad on 26-03-20, 09:15PM
Quote from: TheAnonymousWorker on 25-03-20, 07:32PM
Been told by management “isolation is only 7 days paid. After that you can come back in or move onto the ordinary sickness policy”. Anyone or preferably any other managers able to give comment on this? Thanks
This is correct.
Only if you live alone. If someone in your house has the symptoms then 14 days as it will take time for you to get it from them then develop symptoms.
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 26-03-20, 09:31PM
Rad you are incorrect, it depends entirely on why you are in isolation. If you are the one with symptoms then yes it's 7 days then sick. If it's someone in your household then it's 14 days but if you develop symptoms in that 14 day period you start a 7 day isolation yourself then after that 7 days you are then coded sick. So in theory you could be on paid absence for 20/21days.

https://www.ourtesco.com/working-at-tesco/coronavirus-latest-update/help-and-guidance-for-colleagues/quick-guide-to-self-isolation/
Title: Re: Pandemics & Tesco's policy
Post by: Stubbo on 26-03-20, 09:55PM
Quote from: Welshie on 26-03-20, 12:19AM
Quote from: Retail dogsbody on 24-03-20, 09:17PM
I think I am in the vulnerable category, as with rheumatism I am immunosuppressed (and qualify for free flu jab) I'm not due back in until Thursday, but I don't really want to risk my health any more. Should I wait for NHS letter which we are supposed to be getting this week, or should I just phone in and say I'm not coming in for 12 weeks?

Gov.uk gives a list of rheumatology drugs , specifically named methotrexate,  ecuse the spelling . If you email your consultant they will tell you and you'll also be able to print it off as everyone will be asked for evid6of illness/medication

Is everyone who is self isolating required to provide a letter stating that they should do so from the government or nhs?
If not why are the rest of us putting ourselves at risk?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 26-03-20, 11:48PM
Someone who has to do 12 wks social sheiding due to serious health conditions does have to provide proof of illness/medication  , I believe someone doing the self-isolating doe to symptoms has to print a form from nhs111 and take send in , I'm ass6when better . You also have to do a telephone "return to work" , you cant just go back in after 7/14 days are up .
Title: Re: Pandemics & Tesco's policy
Post by: Stubbo on 27-03-20, 08:04AM
Quote from: Welshie on 26-03-20, 11:48PM
Someone who has to do 12 wks social sheiding due to serious health conditions does have to provide proof of illness/medication  , I believe someone doing the self-isolating doe to symptoms has to print a form from nhs111 and take send in , I'm ass6when better . You also have to do a telephone "return to work" , you cant just go back in after 7/14 days are up .

So if someone does have underlying health issues, but not severe can they take 12 weeks off and get paid to do so?
Title: Re: Pandemics & Tesco's policy
Post by: Jonathan1970 on 27-03-20, 08:38AM
Quote from: Justwaiting on 27-03-20, 08:04AM
Quote from: Welshie on 26-03-20, 11:48PM
Someone who has to do 12 wks social sheiding due to serious health conditions does have to provide proof of illness/medication  , I believe someone doing the self-isolating doe to symptoms has to print a form from nhs111 and take send in , I'm ass6when better . You also have to do a telephone "return to work" , you cant just go back in after 7/14 days are up .

So if someone does have underlying health issues, but not severe can they take 12 weeks off and get paid to do so?

Do you fall into any of the following groups. If so you fall into the at risk of severe illness or the group that get the letters extreme illness groups.

We are advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.

This group includes those who are:

aged 70 or older (regardless of medical conditions)under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitischronic heart disease, such as heart failurechronic kidney diseasechronic liver disease, such as hepatitischronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsydiabetesproblems with your spleen â€" for example, sickle cell disease or if you have had your spleen removeda weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapybeing seriously overweight (a body mass index (BMI) of 40 or above)those who are pregnant

Note: there are some clinical conditions which put people at even higher risk of severe illness from COVID-19. If you are in this category, next week the NHS in England will directly contact you with advice about the more stringent measures you should take in order to keep yourself and others safe. For now, you should rigorously follow the social distancing advice in full, outlined below.

People falling into this group are those who may be at particular risk due to complex health problems such as:

people who have received an organ transplant and remain on ongoing immunosuppression medicationpeople with cancer who are undergoing active chemotherapy or radiotherapypeople with cancers of the blood or bone marrow such as leukaemia who are at any stage of treatmentpeople with severe chest conditions such as cystic fibrosis or severe asthma (requiring hospital admissions or courses of steroid tablets)people with severe diseases of body systems, such as severe kidney disease (dialysis)
Title: Re: Pandemics & Tesco's policy
Post by: smileymiley on 27-03-20, 09:29AM
This makes good reading.
https://www.gov.uk/guidance/high-consequence-infectious-diseases-hcid

Think we should be told more...
Title: Re: Pandemics & Tesco's policy
Post by: Scruff on 27-03-20, 06:30PM
So are stores not supplying night staff with protective gear? (Gloves,masks sanitiser?)
Title: Re: Pandemics & Tesco's policy
Post by: renown on 27-03-20, 06:43PM
Never been offered any of the above in our store.
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 27-03-20, 08:28PM
Anyone else being told to queue up with everyone else outside if you want to pick something up after your shift?
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 27-03-20, 10:08PM
Hi I have 2 elderly parents my father has copd and other issues hes in poor health I have been going to work I have a cough for a while  Today my parents called me at work very scared and worried and have begged me to isolate I spoke to my manager not great help He said will go through my options on sunday I called 111 and they said to isolate but still expects me to work weekend I feel bad not been able to work and support but my parents are more important not sure what to do
Title: Re: Pandemics & Tesco's policy
Post by: beentheredoneit on 27-03-20, 10:31PM
Quote from: blueberet on 27-03-20, 08:28PM
Anyone else being told to queue up with everyone else outside if you want to pick something up after your shift?
Ridiculous. You just clock out and do your shopping.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 27-03-20, 11:56PM
Quote from: blueberet on 27-03-20, 08:28PM
Anyone else being told to queue up with everyone else outside if you want to pick something up after your shift?

No , our store has brought trolleys inside for staff so once they clock out they can get a trolley and shop .
Title: Re: Pandemics & Tesco's policy
Post by: Tossgo on 28-03-20, 12:19AM
Quote from: Bubbles1234 on 27-03-20, 10:08PM
Hi I have 2 elderly parents my father has copd and other issues hes in poor health I have been going to work I have a cough for a while  Today my parents called me at work very scared and worried and have begged me to isolate I spoke to my manager not great help He said will go through my options on sunday I called 111 and they said to isolate but still expects me to work weekend I feel bad not been able to work and support but my parents are more important not sure what to do

Simple... you won’t get paid due to current polices set around coronavirus... so just ring in sick... with stress due to everything going on at the moment, after a week get a sick note.
You won’t get paid for the first 3 days if you started after 2004.. but after that you will receive full pay untill your sickness entitlement runs out.
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 28-03-20, 12:43AM
Quote from: Bubbles1234 on 27-03-20, 10:08PM
Hi I have 2 elderly parents my father has copd and other issues hes in poor health I have been going to work I have a cough for a while  Today my parents called me at work very scared and worried and have begged me to isolate I spoke to my manager not great help He said will go through my options on sunday I called 111 and they said to isolate but still expects me to work weekend I feel bad not been able to work and support but my parents are more important not sure what to do

If you have phoned 111 and been told to isolate because of your cough then that's what you need to do.

The health of your parents is a million times more important than your job at tesco. I'm not sure who you feel bad for not being able to support but if it's tesco then don't feel bad they are just a company, if it is your colleagues then they will understand and if they don't who really cares, and if it's your parents then it is what they want you to do. Like Tossgo says you'll be eligible for sick pay. 
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 28-03-20, 02:37AM
Bubbles, if you go to the NHS / 111 bit, put you've hit a cough or someone you live with have, then it will give you a sick note email and also a reference number for your managers to check if they've got any hint they think your faking, so use that and get 2 weeks off paid from day 1
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 28-03-20, 08:44AM
I will do the manager stays in office all day isolated then tells me stick to the 2m rule makes no different does any one know what the options he said will go through pack with me other staff are isolated to just feel im the only one being questioned
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 28-03-20, 09:54AM
Quote from: Tossgo on 28-03-20, 12:19AM
Quote from: Bubbles1234 on 27-03-20, 10:08PM
Hi I have 2 elderly parents my father has copd and other issues hes in poor health I have been going to work I have a cough for a while  Today my parents called me at work very scared and worried and have begged me to isolate I spoke to my manager not great help He said will go through my options on sunday I called 111 and they said to isolate but still expects me to work weekend I feel bad not been able to work and support but my parents are more important not sure what to do

Simple... you won’t get paid due to current polices set around coronavirus... so just ring in sick... with stress due to everything going on at the moment, after a week get a sick note.
You won’t get paid for the first 3 days if you started after 2004.. but after that you will receive full pay untill your sickness entitlement runs out.

You should not be in work with a cough.  If you live with your parents it's different to if you don't, but people off that are vulnerable can have partners going to work.  This is acceptable but there are guidelines to follow and it can be looked at as a case by case.  If you don't live with your parents but are shopping for them etc you should not go in house. You need to drop things off for them outside and talk through closed window.  I have a friend who took Mother's Day card to mother and just showed her through the window, did not even deliver the card as mother so vulnerable.
You most certainly should only not be in work with a cough but you should not be visiting your parents either.  It's isolation either at home alone or with very strict social distancing if not.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 28-03-20, 11:27AM
I live with my parents i have told my manager i am isolating myself he said just keep a distance i said no he said will go through options because i dont have symptoms he said no need to isolate i have ignored him maybe if he come downstairs and support wont be struggling its hard I've not had time off in 5 years and in situations like this i dont have a choice thanks for all the advice
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 28-03-20, 12:16PM
Quote from: Welshie on 27-03-20, 11:56PM
Quote from: blueberet on 27-03-20, 08:28PM
Anyone else being told to queue up with everyone else outside if you want to pick something up after your shift?

No , our store has brought trolleys inside for staff so once they clock out they can get a trolley and shop .
I only pick up enough bits and pieces I can carry or put in a basket at the end of my shift.  But then I am not shopping for a large family.  Did use my break yesterday evening to pick up a pack of beer for the weekend to put in my car as the tills would have been closed by the time I finished my shift.
Title: Re: Pandemics & Tesco's policy
Post by: mexicopete on 28-03-20, 01:40PM
Quote from: Bubbles1234 on 28-03-20, 11:27AM
I live with my parents i have told my manager i am isolating myself he said just keep a distance i said no he said will go through options because i dont have symptoms he said no need to isolate i have ignored him maybe if he come downstairs and support wont be struggling its hard I've not had time off in 5 years and in situations like this i dont have a choice thanks for all the advice

I've just been talking to a former colleague I worked with in Dot.com and apparently their new manager has deliberately not told anyone that one of the pickers has been self isolating this past week as the MM team were worried that all the pickers would have had to self isolate at once. What a vile bunch of chancers they have in charge at my old store. >:( >:( >:(
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 28-03-20, 03:16PM
Quote from: Tossgo on 28-03-20, 12:19AM
Quote from: Bubbles1234 on 27-03-20, 10:08PM
Hi I have 2 elderly parents my father has copd and other issues hes in poor health I have been going to work I have a cough for a while  Today my parents called me at work very scared and worried and have begged me to isolate I spoke to my manager not great help He said will go through my options on sunday I called 111 and they said to isolate but still expects me to work weekend I feel bad not been able to work and support but my parents are more important not sure what to do
Simple... you won’t get paid due to current polices set around coronavirus... so just ring in sick... with stress due to everything going on at the moment, after a week get a sick note.
You won’t get paid for the first 3 days if you started after 2004.. but after that you will receive full pay untill your sickness entitlement runs out.
A few posts prior someone mentioned paid 7 days worth of absence from day 1 for self isolation, either that is still the case or it has changed very recently.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 28-03-20, 04:51PM
Yes you do it paid  7 days  self isolated and there are options you can take which my manager will go through with me tomorrow you need to do whatever to protect your family I would like to carry on working but  living with high risk elderly parents dont have a choice but to isolate myself 
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 28-03-20, 05:58PM
I just wanted to add that this new policy is a complete p**s take.

So I have asthma, I have had asthma since I was a child. I have a blue inhaler of salbutamol and still occasionally require it.
I get asked to have a flu jab every year but in 2019 I decided not to have it.
Now tescon takes the stand that unless I either;
Had the flu jab last year
Have been hospitalised with asthma
Are on steroids for it
...
I can’t take the 12 weeks paid leave for my own safety.
I have a chronic lung condition and they’re not supporting me becuase I made a choice last year!!
To top that off, my mum is over 70, my dad got the extremely vulnerable letter for copd and now they’re making me go into work, on days, and risking catching a lung virus, all because I didn’t get the flu jab.

The government guidelines says that someone who is “instructed” to get the flu jab.
So eff this company. I need out ASAP.
Now I have to also worry about my anxiety and my mums anxiety peaking whilst somebody with a BMI over 40 can simply have the time off. (Nothing against them but you’d think those with lung conditions would be more thought of)
...
And that’s my rant.
Let’s hope I don’t catch it.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 28-03-20, 06:08PM
Speak to your manager there are options you can take they cannot  stop youto self isolate i have elderly parents my father is poorly so i have isolated myself my manager going through options with me dont risk it protect your family they come first especially if you are high risk
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 28-03-20, 06:13PM
The only other option is unpaid leave ... and I can’t afford to take that.

Hopefully they’ll let me work in the back because I won’t feel safe on shop floor.
Haven’t left my house since the lockdown
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 28-03-20, 06:23PM
There are more options  ask your manager about it
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 28-03-20, 06:29PM
It’s the biggest kick for me to look harder for a new job after it’s all done though.
These last 2 years have been the worst.
Almost redundant
Have to work more hours, days I hate and am not needed,
Now I’m not covered to be away from work with an underlying condition.
Nah
I’ve had enough
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 28-03-20, 06:44PM
You  will.get there speak to someone else i feel the same I hate it my manager just stays in office we have staff of isolated and he wont do anything im looking at leaving not a great place to work   >:D
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 28-03-20, 06:59PM
It’s really not.
I stayed as I needed the money and it was easy while I looked for something else ... but now I’m gonna pay for courses and join more job groups and everything now.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 28-03-20, 09:43PM
Call in sick my son...don't knobble yourself...you sound very much under stress...take time out and recuperate..stay safe..stay well.
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 28-03-20, 10:28PM
Well it’s trying to get to a dr to get a sick note for stress and anxiety ... my doctors is closed.
Although I have been there over 16 years so I would get paid day 1 .. but it’s getting the note that’s the problem.
More worries
:(
Title: Re: Pandemics & Tesco's policy
Post by: madness on 28-03-20, 10:41PM
Quote from: RandomJim on 28-03-20, 05:58PM
I just wanted to add that this new policy is a complete p**s take.

So I have asthma, I have had asthma since I was a child. I have a blue inhaler of salbutamol and still occasionally require it.
I get asked to have a flu jab every year but in 2019 I decided not to have it.
Now tescon takes the stand that unless I either;
Had the flu jab last year
Have been hospitalised with asthma
Are on steroids for it
...
I can’t take the 12 weeks paid leave for my own safety.
I have a chronic lung condition and they’re not supporting me becuase I made a choice last year!!
To top that off, my mum is over 70, my dad got the extremely vulnerable letter for copd and now they’re making me go into work, on days, and risking catching a lung virus, all because I didn’t get the flu jab.

The government guidelines says that someone who is “instructed” to get the flu jab.
So eff this company. I need out ASAP.
Now I have to also worry about my anxiety and my mums anxiety peaking whilst somebody with a BMI over 40 can simply have the time off. (Nothing against them but you’d think those with lung conditions would be more thought of)
...
And that’s my rant.
Let’s hope I don’t catch it.


If you fail to help yourself why should others help you. 
This is the same as some massive overweight person blaming thier 7 day a week fast food habit on Mcdonalds.
You didn't choose to have asthma i agree but you could have prevented a potentially dangerous situation. Prevention is always better than cure.

Awaits reply of "actually chose not to get it because xyz happened on the day and never got round to sorting it out again." 
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 28-03-20, 11:56PM
Actually I didn’t have future powers to see a global lung pandemic coming.
Plus if I catch it when I’m out and around .. my problem ... if I catch it at work .. then they’re not providing adequate duty of care.

Title: Re: Pandemics & Tesco's policy
Post by: Spidercatcher on 29-03-20, 12:30AM
It's heartbreaking to read of so many stories of people who probably shouldn't be working at all, putting either themselves or the lives of their families at risk, yet are classed as 'key workers' and have to keep on keeping on regardless. Maybe just not as much a risk as others  ... at risk, but, in my opinion, if you're AT RISK at all, let's be honest, you're AT RISK of actually DYING if you catch this horrible virus or passing it on to family members AT RISK.

Here's an idea - Why not let people volunteer to work these roles if they wish, and pay them most handsomely (and I mean seriously big money, not a pathetic 10% bonus) e.g. the young and the fit with no family members at home 'at risk'  ... those who may be willing to take on the roles of 'key workers'.

Title: Re: Pandemics & Tesco's policy
Post by: just curious on 29-03-20, 09:17AM
If your store or distribution centre has any agency workers in the store or distribution centre that have been there for some length of time , then what are there  entitlements and rights regarding furloughed pay or sick pay etc should they become ill or go in to isolation due to living with vulnerable or elderly persons seeing as Tosco pay the agency's for these staff then the agency's pass these payments onto the persons that they have placed into the roles on behalf of Tosco . How should the agency's concerned be looking after these staff and paying them under these circumstances ?
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 29-03-20, 10:30AM
Yup ... I pulled off the government guidelines and that says that if people SHOULD get the flu jab then they should work from home if possible ... granted I can’t work from home but all those who have asthma and who regular get an inhaler (no matter the dose or substance) should be allowed the 12 weeks.
They’re taking their spin on it ... the worse thing is ... they have to pay me more to go in now ... what an idiotic thing!!
(And it isn’t a silver lining ... I’d happily give the 10% back to stay away from the place)

Quote from: Spidercatcher on 29-03-20, 12:30AM
It's heartbreaking to read of so many stories of people who probably shouldn't be working at all, putting either themselves or the lives of their families at risk, yet are classed as 'key workers' and have to keep on keeping on regardless. Maybe just not as much a risk as others  ... at risk, but, in my opinion, if you're AT RISK at all, let's be honest, you're AT RISK of actually DYING if you catch this horrible virus or passing it on to family members AT RISK.

Here's an idea - Why not let people volunteer to work these roles if they wish, and pay them most handsomely (and I mean seriously big money, not a pathetic 10% bonus) e.g. the young and the fit with no family members at home 'at risk'  ... those who may be willing to take on the roles of 'key workers'.
Title: Re: Pandemics & Tesco's policy
Post by: Rad on 29-03-20, 11:56AM
Quote from: blueberet on 26-03-20, 09:31PM
Rad you are incorrect, it depends entirely on why you are in isolation. If you are the one with symptoms then yes it's 7 days then sick. If it's someone in your household then it's 14 days but if you develop symptoms in that 14 day period you start a 7 day isolation yourself then after that 7 days you are then coded sick. So in theory you could be on paid absence for 20/21days.

Yes Im aware you can isolate paid for longer.  The flow chart is on every canteen wall in the company explaining this. 

I was replying to the fact that after isolation it moves onto the regular absence process.

https://www.ourtesco.com/working-at-tesco/coronavirus-latest-update/help-and-guidance-for-colleagues/quick-guide-to-self-isolation/
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 29-03-20, 12:05PM
Quote from: Bubbles1234 on 28-03-20, 11:27AM
I live with my parents i have told my manager i am isolating myself he said just keep a distance i said no he said will go through options because i dont have symptoms he said no need to isolate i have ignored him maybe if he come downstairs and support wont be struggling its hard I've not had time off in 5 years and in situations like this i dont have a choice thanks for all the advice

Regardless of your parents, you should not be in work with a cough.
People living with vulnerable people can continue to work. A fellow colleague is off due to serious underlying health issues but his wife is a nurse and is still working but neither showing symptoms. As soon as you show symptoms you should not be going to work. As far as your parents go, that is a conversation you need to have. However, you need to stay well away from them with your cough.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 29-03-20, 12:41PM
The problem as I see it is that I'm sure it has been said that we are contagious before we show symptoms,  and if you live with anyone with one or more of the serious health issues, you won't just be making them ill, there is a good chance they will die.  A risk you think anybody should take ? I don't  :thumbdown:
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 29-03-20, 03:43PM
Yes i have self isolated myself 7 days  then if i have more time off its unpaid I am getting alot of problems with my manager lately he dont care I am struggling  all he does is shout and lies alot he dont want me there so trying to make my work life hard  I hate going to work  why cant the company see some managers are bullies and get away with it
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 29-03-20, 05:00PM
A live update from BBC professional dr William Bird, stating there are two lists...
The "at high risk" are people who should not go out at all...and should be isolated from people they live with, such as seperate bedrooms, having meals brought to them, using family bathroom etc...should be kept highly cleaned...these are the ones getting a letter

The "at risk" are people who should only go out when necessary...these do not get a letter.
Title: Re: Pandemics & Tesco's policy
Post by: RandomJim on 29-03-20, 05:39PM
And yet tesco say you need to prove it.
But I think that’s wrong ... the at risk group is anyone with chronic asthma ... I can prove that ... I can show my prescriptions since the early 90s.

Quote from: lucgeo on 29-03-20, 05:00PM
A live update from BBC professional dr William Bird, stating there are two lists...
The "at high risk" are people who should not go out at all...and should be isolated from people they live with, such as seperate bedrooms, having meals brought to them, using family bathroom etc...should be kept highly cleaned...these are the ones getting a letter

The "at risk" are people who should only go out when necessary...these do not get a letter.
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 29-03-20, 06:34PM
What is everyone's thoughts on CDAs training new drivers? I heard from a colleague today that after many drivers refused the manager said that it wasn't a request that could be refused and he had had a briefing to say that it was fine, after further refusals he said that he would get face masks and gloves. Someone eventually decided to take them since they had a heavy run, but what happens if everyone refuses?
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 29-03-20, 06:50PM
Everyone continue to refuse...they shouldn't be putting trainers in the same cab as drivers...not the 2m rule of distance...also masks and gloves are to stop the wearers spreading it, not the wearers from becoming affected, as they are not airtight enough! Refuse...refuse...refuse...what's the manager going to do?? Suspend you all for refusing a reasonable request?? Yep...good luck with that one matey!! :-X
Title: Re: Pandemics & Tesco's policy
Post by: dfl on 29-03-20, 09:14PM
Saw Asda out the other day 2 people in van, I agree shouldn't be happening.
Title: Re: Pandemics & Tesco's policy
Post by: surlaroute on 29-03-20, 09:37PM
Quote from: lucgeo on 29-03-20, 06:50PM
Everyone continue to refuse...they shouldn't be putting trainers in the same cab as drivers...not the 2m rule of distance...also masks and gloves are to stop the wearers spreading it, not the wearers from becoming affected, as they are not airtight enough! Refuse...refuse...refuse...what's the manager going to do?? Suspend you all for refusing a reasonable request?? Yep...good luck with that one matey!! :-X

not even reasonable, government mandated… I wish we just had clear guidelines at my place. They're letting us go upstairs for longer breaks n stuff but when that stretches to where I can just watch a whole movie on my shift like I did yesterday I can't help but feel guilty and like why not just send me home it'd be even safer (cos it even gets unsafe upstairs at a point) like… just still tesco mindset in place now endangering lives.
Title: Re: Pandemics & Tesco's policy
Post by: Shazzy on 29-03-20, 10:08PM
Would it not be a good idea to have all customers and colleagues wear masks, 2meters is not a safe distance if a person coughs or sneezes and it's not into an elbow or tissue. The distance is 8meters and the spray can  hang in the air for over 2 hours - this can then be inhaled  by anyone walking through it!!
This covid s*** is spreading fast and everything to stop it must be done! :(
Title: Re: Pandemics & Tesco's policy
Post by: surlaroute on 29-03-20, 10:10PM
Quote from: Shazzy on 29-03-20, 10:08PM
Would it not be a good idea to have all customers and colleagues wear masks, 2meters is not a safe distance if a person coughs or sneezes and it's not into an elbow or tissue. The distance is 8meters and the spray can  hang in the air for over 2 hours - this can then be inhaled  by anyone walking through it!!
This covid s*** is spreading fast and everything to stop it must be done! :(

nobody will do anything until we start dropping, n I'm not nostradamus but I would put money on that happeneing in the next 2 weeks. Maybe then they'll give us better protection/incentives. When morale falls even further through the floor than it already was
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 29-03-20, 10:31PM
Quote from: Shazzy on 29-03-20, 10:08PM
Would it not be a good idea to have all customers and colleagues wear masks, 2meters is not a safe distance if a person coughs or sneezes and it's not into an elbow or tissue. The distance is 8meters and the spray can  hang in the air for over 2 hours - this can then be inhaled  by anyone walking through it!!
This covid s*** is spreading fast and everything to stop it must be done! :(

This would be ideal in a perfect world. Most of the articles of have read seem to agree that an infected person wearing a mask is more beneficial than the other way round: A person wearing a mask to stop themselves getting infected. So if everyone in the store was wearing a mask it would be pretty safe.

These sort of measures have probably got to come from Government more than Tesco though. I do wish the goverment would be a bit more proactive with their ideas though, it seems as if at the moment the plan is to copy what Italy are doing but 2 weeks later because our crisis isnt as bad as theirs. Italy is the most f***ed country in the world with this virus so Im not sure why we are looking at them for inspiration, we should be trying stuff they havent imposed
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 29-03-20, 11:37PM
I noticed lots of customers wearing masks last week and think this should be encouraged as it protects staff from them coughing etc
Title: Re: Pandemics & Tesco's policy
Post by: Scruff on 30-03-20, 12:38PM
All staff should definitely have masks bar check out staff who have the plastic shields on the check out
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 30-03-20, 02:11PM
What’s the situation regarding masks? If you have your own are you allowed to wear it at work? On Twitter some colleagues saying they are wearing masks but others are saying they are not allowed?
Title: Re: Pandemics & Tesco's policy
Post by: Scruff on 30-03-20, 02:14PM
I hope by time I’m back in work on Friday that colleagues are allowed to wear masks
Title: Re: Pandemics & Tesco's policy
Post by: dairyfresh on 30-03-20, 03:16PM
Social distancing and regular handwashing remain the most effective ways to
protect yourself and others from Covid-19. However, we understand that there may be occasions when this is difficult, especially when working in a busy store or delivering goods to our customers.

We understand that colleagues may wish to use disposable facemasks and/or disposable gloves in situations where social distancing and regular handwashing may be difficult, and to support we will be allocating these to stores.
Wearing gloves and masks does not replace good handwashing practices and does not necessarily reduce the risk of infection. It is extremely important that these are used correctly to avoid increasing the risk of infection.
Detailed guidance is available on Stores Help Centre and has been communicated to store, lead and duty shift managers in all stores and customer fulfilment centres via Communication Centre, project title: Colleague guidance for use of disposable gloves and face masks.

That was on last Tuesdays coranvirus update thread on support centre
Title: Re: Pandemics & Tesco's policy
Post by: taliahad on 30-03-20, 03:54PM
Quote from: Scruff on 30-03-20, 12:38PM
All staff should definitely have masks bar check out staff who have the plastic shields on the check out

That seems unfair.  The plastic shields in our store seem very disappointing and they seem to be in the wrong place, they don't look like they offer much protection, if any at all.  There's nothing between the cashier and the customer packing the shopping. 
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 30-03-20, 04:26PM
Quote from: dairyfresh on 30-03-20, 03:16PM
Social distancing and regular handwashing remain the most effective ways to
protect yourself and others from Covid-19. However, we understand that there may be occasions when this is difficult, especially when working in a busy store or delivering goods to our customers.

We understand that colleagues may wish to use disposable facemasks and/or disposable gloves in situations where social distancing and regular handwashing may be difficult, and to support we will be allocating these to stores.
Wearing gloves and masks does not replace good handwashing practices and does not necessarily reduce the risk of infection. It is extremely important that these are used correctly to avoid increasing the risk of infection.
Detailed guidance is available on Stores Help Centre and has been communicated to store, lead and duty shift managers in all stores and customer fulfilment centres via Communication Centre, project title: Colleague guidance for use of disposable gloves and face masks.

That was on last Tuesdays coranvirus update thread on support centre

You must change mask if you touch it. If you have bugs on hands and touch mask you are transferring to your face. You must change anyway after a given time. Masks are best used by a person who may already have the virus.
Title: Re: Pandemics & Tesco's policy
Post by: merryoldfart on 30-03-20, 04:33PM
https://www.thelancet.com/coronavirus?fbclid=IwAR3sV6fXh-EPWRBLteSV_HX5J_kdYYjbMnggV8rQw52ct9lpU1qY6M7b2W4

does anyone have a copy of the mangers booklet about procedure concerning  social distancing and cordoning off aisles when staff are working on them?
Title: Re: Pandemics & Tesco's policy
Post by: Pimpernel19 on 30-03-20, 05:09PM
Quote from: Welshie on 03-03-20, 12:51PM
There has been a minimum amount of cases throughout the UK,  it's hardly a national emergency although could turn into one . The people most at risk are the elderly and those with pre-existing conditions.  Most elderly will be retired and not working at Tesco , for those with other conditions there is very little you can do . My husband has stage 4 cancer and was told by his oncologist  yesterday to carry on as normal.  I dont think the scaremongering helps anyone .

You still of the same opinion? 1408 dead and the country in lock down... Take your foot out of your mouth and sterilise it.
Title: Re: Pandemics & Tesco's policy
Post by: BadHairDay on 30-03-20, 05:50PM
Hope someone could clarify Tesco’s policy. I was told to go home due to being in a high risk category. I was informed by two managers I would be allowed out of my home for excercise  and for buying food but it would be frowned on if I was seen in a pub (before they were shut). I had a phone call today from a manager who gave me the impression I was not allowed out for any reason. I am now afraid that on my eventual return to work I will have a disaplinary because I was seen out buying food or walking in the playing field (I don’t have a garden)
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 30-03-20, 06:05PM
That is correct...if you are in the high risk category you should not be leaving your home.

Look on the NHS website guidance for people who are in the high risk category.

However, rules have drastically changed over the last week or so, therefore when you first went off, it may well have been acceptable to go out to exercise or get shopping in. You should  explain, on your return, that you followed the managers' advice at that time, and was unaware of any update in restrictions.
Title: Re: Pandemics & Tesco's policy
Post by: BadHairDay on 30-03-20, 06:44PM
Thanks for the reply
Title: Re: Pandemics & Tesco's policy
Post by: Dg on 31-03-20, 10:43PM
Hi wondering if anyone can shed some light for me on self isolation and holidays.
I self isolated last week as my wife developed symptoms so I've to take 14 days paid absence, I had 2 days holidays booked which fall in the time when I'll be self isolating. I've added the section from the new policy below. My manager has told me if I was to cancel the holidays the days would then be coded as sickness instead of paid absence.

Any help would be appreciated

What if a colleague who is self-isolating and is due to take holiday, or is on holiday, then develops
symptoms of COVID-19?
For colleagues in self-isolation, our normal sickness holiday policy applies:
• If a colleague is on holiday and they notify the store that they have symptoms of COVID-19 or
the need to self-isolate with others in their household, their holiday still stands and is coded. If on the date they are due to return from their holiday they need to go into self-isolation, they
would need to notify the store on the day before
• If a colleague is in self-isolation and is due to take holiday, the holiday can be rescheduled at a
different time and should not be coded as holiday
Title: Re: Pandemics & Tesco's policy
Post by: heyyouguys on 31-03-20, 10:45PM
Dg yes they will be coded as sick so you can take them at another time
Title: Re: Pandemics & Tesco's policy
Post by: Dg on 31-03-20, 10:49PM
Quote from: heyyouguys on 31-03-20, 10:45PM
Dg yes they will be coded as sick so you can take them at another time
Thanks asked my union rep and we weren't sure whether it would've been coded as sickness or paid absence since the self isolation was supposed to last 14 days
Title: Re: Pandemics & Tesco's policy
Post by: heyyouguys on 31-03-20, 10:58PM
If its coded either way it will override your holiday you booked off so to be taken elsewhere
Title: Re: Pandemics & Tesco's policy
Post by: Dg on 31-03-20, 11:12PM
Quote from: heyyouguys on 31-03-20, 10:58PM
If its coded either way it will override your holiday you booked off so to be taken elsewhere
Yea I get that part, but its more that if it gets coded as sickness then it will trigger absence review etc and their not sure if it will still be paid under the self isolation.
Just going to leave the holidays there as they are seeing as I've gotten 2 weeks off with pay
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 01-04-20, 10:12AM
Stop spreading misinformation ffs
NHS website states “The advice for people who may be at increased risk from coronavirus is the same as for most other people.

You should only leave the house for very limited purposes:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle â€" alone or with members of your household”
Your managers are wrong. Telling people to stay indoors is completely dangerous! taking 12 weeks and staying indoor without any exercise is a recipe for disaster, and completely against what the nhs has clearly stated
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 01-04-20, 10:24AM
To whom are you referring giving out misinformation? 8-)

If it was I?...the poster stated they were at "HIGH RISK" not increased risk. Suggest you read the NHS guidelines again, take your time over the big words, and get YOUR facts right FFS!!
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 01-04-20, 12:24PM
Is it not time to only fill at night and bake at night and only serve via self serve and a few staff in days in full PPE .
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 01-04-20, 12:39PM
Quote from: lucgeo on 01-04-20, 10:24AM
To whom are you referring giving out misinformation? 8-)

If it was I?...the poster stated they were at "HIGH RISK" not increased risk. Suggest you read the NHS guidelines again, take your time over the big words, and get YOUR facts right FFS!!
I like how u tried to be patronising and said “take your time over the big words”
And yet u didn’t read the point I was making for ”increased risk” information!
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 01-04-20, 01:14PM
My apologies...your post was so random as to be difficult to understand??

Your opening sentence was claiming some poster had deliberately misled others by providing false information?? Yet in your haste, you omitted to actually make clear to what or whom you were actually referring?

So I have quickly browsed through every post, but am unable to find any other relevant to a manager telling people they are not allowed to leave the house, apart from BadHairDay's post.

You say you were making the point of "increased risk" information, but again in reply to who's specific question asking this, is again confusing?

You complete your rant stating your "managers are wrong!" Nope, still not seeing any other post relating to your answer.

I'm sorry if you found my statement "take your time over the big words " patronising, but then again, I know how to spell a simple 3 lettered word like "you"

Title: Transfer
Post by: Tinkerbell1234 on 01-04-20, 02:31PM
Hi can anyone help i am self isolating due to coughing i am having alot of problems with the store manager I have messageed the PM asking to move to another store temp has I dont feel save going back can i ask to go to another next monday until they sort something out as i dont want to go back for my safety :'(
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 01-04-20, 02:54PM
You'll need some solid evidence for your fear of safety I'm afraid., if there's no prior grievances, documented issues etc pertaining to such then your transfer to another store will be privy to what is available, just like everybody else.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 01-04-20, 02:59PM
Your post is quite ambiguous for people to answer, and obviously you can't go into details...
Do you still have symptoms which require you to remain self isolating?
Are you due back in work on Monday after isolation, and your symptoms have cleared?
When you say," you don't feel safe?" Do you mean with contamination from the virus, or some actual sort of threatening behaviour from the manager?
If you do contact your PM, these are the sort of questions you'll be asked.
Are you a union member, if so, speak to them about your concerns.
If you are genuinely concerned about your return, then you should self cert for a week, and try to get the assistance you need. Either by speaking to your doctor or a union rep.

Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 01-04-20, 03:09PM
Its complicated cant say much on here due to the manager being aware of information regarding previous manager he is making my working life hell and constantly shouting at me and putting me down I've always been told start fresh in another store but felt i have done nothing wrong  and gave them proof . I want a fresh start which was one of the options i was given  and thought why so hope i can just go or let me work in another until something comes up
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 01-04-20, 03:22PM
You can grievance being shouted at as a violation of dignity at work, outside of statutory breaches, this is one of the very few areas managers can end up in deep doodoo for.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 01-04-20, 03:31PM
If the offer of moving to another store was offered, then obviously you have a strong case for being moved now. Reading between the lines, it would seem that this manager is in a retaliation against you, for some misplaced loyalty to another manager who was probably disciplined due to proven complaints from you.

As Nightandday Day has stated, if he shouts or makes derogatory comments to you in front of others, then it comes under dignity at work grievance, which is immediately taken out of store, and the manager is unable to make any contact with you.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 01-04-20, 03:58PM
Previous manager dismissed just feel like hes judged me and wants me out yes the recomendation they gave one was to move to another store for a fresh start  hes not put me on rota for next 4 weeks so obvious not needed
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 01-04-20, 04:36PM
Take a photo of the rota, it holds in good stead to prove that you are being treated detrimentally, by being ignored just to create a tension between you.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 01-04-20, 05:01PM
OK will do, I messaged the manager to ask who I email to to be taken out of store as I was given the option to have a fresh start and would like that now,  and that as I'm not on the rota next 4 weeks it won't affect the store, he has completely ignored me.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 01-04-20, 06:13PM
Remember to get physical evidence of the various misconducts enacted by your manager, it will make it harder for the PM to sweep it under the rug.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 01-04-20, 07:48PM
That will be hard its always when on our own even when he was on holiday the manager popping in was doing the same hes friend been a nightmare why cant tesco start listening to colleagues not just managers and the lies tesco allow managers to bully because they dont lusten
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 01-04-20, 07:51PM
If your store has the hub or a robust enough cctv system, you may be able to use that as evidence if he uses hand gestures or other body language that makes it clear that he's communicating in a way unbecoming of a manager. Just get the dates and times and make a note of cctv spots.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 01-04-20, 08:01PM
Im hoping not to go back its on paper they recommend i go to another store to have a fresh start so will wait till friday for s response thanks for the advice  :thumbup:
Title: Re: Pandemics & Tesco's policy
Post by: beentheredoneit on 02-04-20, 03:37PM
Cant understand why Directors at all levels think it ok to do store visits at this time.
Apart from non essential travel and giving store teams added pressure , it is completely contradictory to what they have been asked by government.
STAY AT HOME.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 02-04-20, 06:05PM
Quick  question i did 27hrs overtime while manager on holiday worked 7 days plus sun is classed has overtime has it was the crazy week of buying i stayed and supported my colleagues also manager started questioning me about it i know i did not clock in or out put on manually all on cctv right i sent form off to get the 27hrs removed today i got a repy will be deducted in next pay thats fine can i now get the manager to check and put the hrs back on himself and ask for all my sundays where i have worked and on the exceptions just put down monday to friday so lost all premium to and all paid breakk was putting 30min last couple of weeks for one day then spoke to pm now puts 1hr
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 02-04-20, 06:22PM
If you clocked in and out for the hours you've worked (as is policy) then they can't legally deduct your wages, if they do, raise a grievance stating unlawful deduction of wages and mistreatment. This will help you in future dealings with said manager, the longer the paper trail the less the PM will be inclined to defend said manager.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 02-04-20, 06:32PM
I did not clock in or out but all they have to do is see cctv so not sure why hes questioning me never clocked in or out and hrs always said just put your hrs on
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 02-04-20, 06:34PM
He never had a problem with it before
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 02-04-20, 06:35PM
If you can clock in and out, it is policy to do so for hours worked as it leaves an audit trail. If you can't clock in or out, then at the very least you'll need a record of the hours you've worked to dispute not being paid correctly.
Title: Re: Pandemics & Tesco's policy
Post by: Tinkerbell1234 on 02-04-20, 06:46PM
I understand  i was A for the store rota shows 7 days and manager also asked me to stay longer to make sure things were done oh well money is not important with what is going on  at the moment
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 07-04-20, 01:26AM
Is there an official policy that customers should shop alone where possible, so for example families shouldn't come out together, couples shouldn't be shopping together etc?

We were enforcing a one in one out policy which is still in place but customers shopping together that didn't need to be were asked to either do seperate shopping or one wait outside. We have been told we are to allow couples and families and groups in, as long as we do a one in one out.

This has caused a lot of tension in store, as we now have groups of people walking about together, families with 2 parents walking round with kids etc,  this means the 2 metre rule is no more, more people hanging round chdckouts and shop floor staff.

I understand some people can't be left to stay at home and need help shopping, eg disabled, single parents etc, but is it right for us to raise concerns to management?
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 07-04-20, 03:38AM
It's not an enforcement policy. The guidance is that we should not and can't judge customers on this. We don't know individual circumstances. We don't know of any individual hidden disabilities that would prevent customers shopping alone.  We don't know of individual family circumstances that prevent parents from being unable to shop without children.
We can however control how many people come into the store in one go. We can point customers towards the cleaning station set up and advise about the social distancing as they go round the store. We can control the queues of customers at the checkouts and give that space and distance between customers.
From what I have seen in my store this is not an issue. The atmosphere is calm and customers are more than happy to comply.
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 07-04-20, 09:34AM
Hi

Does anyone know as we are classed as an essential business can we still ask to be furloughed?
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 07-04-20, 09:55AM
The trouble with the more than one shopping is that the store aisles are not necessarily wide enough to maintain the 2 m distancing. Then you have them all lined up looking at the products, blocking half the shelf, so you have to wait for them to move on, and the aisle is blocking up behind you. Last week a couple spent a good 3 minutes discussing whether to buy a product or not...handling it...turning it over to read the instructions..one of them looked at me and sarcastically smiled for me to go past...still didn't move on when I said I needed something on the shelf next to them...eventually they decided they didn't want the product and slowly walked to peruse the next shelf...the whole aisle was backed up!
The one way system doesn't really work, they should perhaps alternate on admitting through two ends of the store, operating two alternative one way systems, perhaps would half the backup?
Title: Re: Pandemics & Tesco's policy
Post by: madness on 07-04-20, 10:59AM
Quote from: Hf on 07-04-20, 09:34AM
Hi

Does anyone know as we are classed as an essential business can we still ask to be furloughed?

Cream of the crop in this company...
Yes FOOD suppliers are essential.
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 07-04-20, 11:02AM
Yes I know which is why I said AS we are classed as essential
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 07-04-20, 11:18AM
I'm asking as I live with my vulnerable parents and have children at home who there having to look after . My choice at the moment is to either go unpaid for what could be months or go to work and potentially bring something home that could kill my parents.  Kind of a lose lose situation. I've worked for tesco for over 10 years and other than maternity have had hardly any time off .I'm not trying to get out of work for the sake of it . I can distance from my parents however I cant from my children and my children can't from them therefore it can pass between us through them.
Title: Re: Pandemics & Tesco's policy
Post by: madness on 07-04-20, 12:19PM
Tesco are not paying for people who have parents over 70 in the same household. There are limits to how far out the "sphere" of support goes and I don't mean that in a harsh way otherwise literally the entire country has a link to someone vunerable. Tesco are paying people who have themselves one of the listed "at risk" conditions to be off for 12 weeks issolation but that means issolation. We have had staff claim for this then 6 days later they are in the store shopping.
Title: Do they care.
Post by: Modena on 07-04-20, 12:32PM
After being asked to take someone out and train them, and then being told by our manager that it has been asked by head office would we go into vunrable people's houses, both I think are outrageous request,s with the current situation going on aren't us drivers doing enough already.
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 07-04-20, 01:04PM
Quote from: madness on 07-04-20, 12:19PM
Tesco are not paying for people who have parents over 70 in the same household. There are limits to how far out the "sphere" of support goes and I don't mean that in a harsh way otherwise literally the entire country has a link to someone vunerable. Tesco are paying people who have themselves one of the listed "at risk" conditions to be off for 12 weeks issolation but that means issolation. We have had staff claim for this then 6 days later they are in the store shopping.

I can tip that, one of the staff in our place went on the 12 week isolation thing and no issue there as he does have a genuine health issue, last weekend photos and video on his social media showed him holding a party at home, let’s just say it has not gone down well at all in store.
Title: Re: Do they care.
Post by: blueberet on 07-04-20, 01:37PM
Quote from: Modena on 07-04-20, 12:32PM
After being asked to take someone out and train them, and then being told by our manager that it has been asked by head office would we go into vunrable people's houses, both I think are outrageous request,s with the current situation going on aren't us drivers doing enough already.
Taking out new drivers is entirely up to you, it you don't want to do it then you can say no. I spoke to my manager and they have confirmed as much. If you are unlucky to have one of those managers then you just have to stand your ground and refuse, remember they are not medically trained and the current advice from people that are is 2m is the minimum distance which is not achievable in a delivery van.

As for taking into vulnerable customers houses if they are physically able to do it themselves then they should, if they aren't then they should have someone there to help them.
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 07-04-20, 03:38PM
Quote from: madness on 07-04-20, 12:19PM
Tesco are not paying for people who have parents over 70 in the same household. There are limits to how far out the "sphere" of support goes and I don't mean that in a harsh way otherwise literally the entire country has a link to someone vunerable. Tesco are paying people who have themselves one of the listed "at risk" conditions to be off for 12 weeks issolation but that means issolation. We have had staff claim for this then 6 days later they are in the store shopping.

Yea I know tesco won't pay I just wondered if anyone knew if they could furlough people so they could get the 80% from the government
Title: Re: Pandemics & Tesco's policy
Post by: Jasperjakes on 07-04-20, 04:15PM
The answer is no.
Look up terms of furlough.
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 07-04-20, 08:59PM
I did but its a bit confusing especially as the government have announced

People unable to work because of caring responsibilities arising from the coronavirus epidemic are now eligible for furlough

Those who cannot work â€" including from home â€" because they need to look after children or a vulnerable individual in their household have been advised to speak with their employer about being placed on temporary leave.

This makes it sound like it should be possible
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 08-04-20, 12:00PM
My friend who is a nurse but has a son that is vulnerable is continuing to work. She has been told her son should self isolate in his room and not take meals with family or take part in an evening watching TV etc.  She is to continue to work but needs to have minimal contact with her son that lives with her.  The dad is the one staying off as is able to work from home but as shares bed with wife to have minimal contact with son. Son is early teens but it's a cold harsh world for him just now.  No company is supporting whole families to be off for one or more vulnerable person within the house.

My son is a career and his wife is vulnerable. He is working. He showers as soon as he walks in the door and changes clothes. He puts his shoes in a box by the door and they have gel in the hall that he uses as soon as he comes home, before going up for shower.

As a company we are supporting above and beyond the guidelines. We just can't afford to support everybody to be off when there are no signs of symptoms and purely preventative on behalf of others. The company does however support those who are vulnerable themselves, the line is drawn at preventative for wider family. We would have nobody working if we did this.

Cancer treatments have been halted for many. Operations have been cancelled for many. These people may have life shortened due to these procedures being cancelled. There may come a time when those most able to survive will get priority treatment.

We are probably not going to get back to a fully normal life this year. The restrictions may be lifted in time but it's going to be a long long time before we go back to holidays abroad and life as before. Many business will cease to exist, big and small. This is long term and a quick fix. It's short term emergency for now but will be long term beyond that.
Title: Re: Pandemics & Tesco's policy
Post by: madness on 08-04-20, 01:42PM
The most sensible post on here for a long time. There are limits to jsut how much a country or company can support. What people keep looking out for is the cracks that effect them.
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 08-04-20, 02:33PM
I think some of the responses are unfair .. im not looking for cracks im trying to ensure my family stays alive . My children are too young to look after themselves and stay in their own rooms etc and my parents shouldn't be looking after them at the moment ... Sainsburys are supporting staff with full pay for those that live with extremely vulnerable people so it shows tesco could do more . Even if they had an option where they paid us and we repaid back over time would be something .Most people can't afford to be off unpaid and so there basically backing people into a corner with no choice but to potentially kill of their family members .Yes it sounds dramatic but that is what could happen.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 08-04-20, 04:47PM
https://www.peoplemanagement.co.uk/news/articles/employees-can-be-furloughed-to-carry-out-caring-responsibilities (https://www.peoplemanagement.co.uk/news/articles/employees-can-be-furloughed-to-carry-out-caring-responsibilities)
Quote
Workers who have caring responsibilities can be furloughed by their employer to enable them to care for dependants, the government has said in an update to the guidance on its job retention scheme (JRS).

The guidance, updated over the weekend, now states that workers who are unable to do their jobs because of caring responsibilities resulting from coronavirus can be furloughed. In practice, this means parents whose children cannot attend school could be put on furlough rather than taking annual leave or unpaid leave to look after them.


https://www.express.co.uk/news/uk/1265837/Furlough-scheme-details-staff-caring-for-children-eligible-furlough-coronavirus (https://www.express.co.uk/news/uk/1265837/Furlough-scheme-details-staff-caring-for-children-eligible-furlough-coronavirus)
QuoteA worker can only be classed as furloughed when their employer demonstrably cannot afford to cover wage costs.
Title: Re: Pandemics & Tesco's policy
Post by: Jasperjakes on 08-04-20, 05:44PM
Basically Furlough scheme is for businesses who have had to close due to coronavirus like pubs resturants and the like, look at the list. Supermarkets have to stay open as essential work like hospitals so there is no option for them to furlough and have government pay 80% of their  staffs wages.
As for your last point loads of us are in your situation and like the nurse already mentioned. This is how it is.
Title: Re: Pandemics & Tesco's policy
Post by: Jasperjakes on 08-04-20, 06:10PM
Post should have read 'like the story of the nurse'
Think the point is still that tesco are earning so anything they do they will be funding as they've not had to close at all . In fact they took loads of cash when they let their customers panic buy.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 08-04-20, 06:21PM
Quote from: Hf on 08-04-20, 02:33PM
I think some of the responses are unfair .. im not looking for cracks im trying to ensure my family stays alive . My children are too young to look after themselves and stay in their own rooms etc and my parents shouldn't be looking after them at the moment ... Sainsburys are supporting staff with full pay for those that live with extremely vulnerable people so it shows tesco could do more . Even if they had an option where they paid us and we repaid back over time would be something .Most people can't afford to be off unpaid and so there basically backing people into a corner with no choice but to potentially kill of their family members .Yes it sounds dramatic but that is what could happen.

What childcare did you have before the virus. If you live with your parents and they cared for them then this can continue. If they were in school you can have a letter as a key worker for them to continue with school. If you don't live with your parents but your children were looked after by them this is an issue as you should no longer be dropping children off to another house. If that is the case it's not your vulnerable parents that are the issue its childcare.
People can self isolate together. It's you that need to keep yourself away from them as much as possible and shower as you come in from work.
I saw on the news today a nurse who is living in a tent in the garage at home. This is a bit drastic but it's exceptional circumstances.
There are people keeping our electricity and gas going. We have working phones and Internet. Some luxuries and basics in life continue. We may only fill shelves and not save lives but food is vital and somebody needs to do it. If you want to go down the route you are requesting life will become so much bleaker. Hospitals will be closing, not opening. Power cuts would be happening. No food in cupboards would result in looting. Society would break down. Those that can work need to continue to work. Those that can work from home need to do so. Those that can do so need to isolate as much as possible. We just have to be realistic about it.
Grandparents are not seeing grandchildren. Mums and dads are not seeing grown children and those families that have separated will not be seeing their children either. I am a grandparent that has only been able to wave at my grandchildren through the window. Life is tough for all but it could be so much worse, this is why we are doing all this.
If we are fit and able to work we need to do so. Going home to a close family unit is a luxury. Many people are in isolation alone so keeping your distance from the family who share your house by comparison is not too much to ask.
Title: Re: Pandemics & Tesco's policy
Post by: Hf on 08-04-20, 08:07PM
I live with them they were my childcare before however before there wasn't the chance of me passing something to them through my children. , they cannot keep there distance from me nor from them ...the youngest is 2 so can hardly fend for herself or socially distance from any of us Anyway I'm just saying the same thing over. My question was about furlough which has been answered. Thanks.
Title: Re: Pandemics & Tesco's policy
Post by: manbearpig on 10-04-20, 01:32AM
Does anyone know if Tesco have an official policy for protecting staff who are replenishing stock in the evenings? At my store we are currently unprotected and customers are allowed up and down the aisles while staff are filling them as our store manager has said we are not allowed to block aisles off. Customers get very close to us, some even coughing and sneezing near us - some are also being very rude and reaching their arms over us to get products off the shelf. This doesn't seem very safe considering the current situation...

Just wondered what they were doing in other stores, if anything, to protect shelf stackers... or if Tesco had an official policy on this and whether my SM is prioritising profits over lives.
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 10-04-20, 02:54AM
No it’s like that in the day they don’t care about us it’s all lies when they say they do.
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 10-04-20, 06:51AM
If you can’t fill safely don’t fill,leave the shop floor.........I’m loving the extra breaks not bothered what disciplinary joke they come up with.A 10% of nothing doesn’t cover putting myself at risk and my family and you could always go to the press.....they are just greedy twats.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 10-04-20, 09:16AM
Indeed, I noticed on my last weekly shop that some procedures are becoming lax. Instore, people were filling shelves, which was uncomfortable for myself and them. I only had to pass in close proximity once, they had it continually...a mother and daughter were shopping with one trolley, stopping and chatting together whilst the young child ran up and down the aisles. The duty manager should have approached them to request they adhere to the government guidelines and keep to the social distancing policy, for the benefit of all. I was choosing a product from the shelf, and turned round to have another customer reaching past me, her face extremely close to mine...she apologised, not good enough for her recklessness to my health!

I asked the operator to pass on my concerns, as I had found the whole weekly shopping experience extremely stressful, especially as I stay home for the rest of the week to help limit the chance of  me passing the virus on!
Title: Re: Pandemics & Tesco's policy
Post by: Minniemouse on 10-04-20, 01:45PM
I have also noticed more shoppers are being let in stores creating crowds.
Title: Re: Pandemics & Tesco's policy
Post by: Metal Mario on 10-04-20, 03:30PM
Our SM has, at the insistence of the Store Director, opened all checkout banks so now checkout colleagues are working back to back and increased the number of customers allowed at any given time by 50% 
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 10-04-20, 03:41PM
On the same day that the UK has announced the biggest daily death rate in Europe so far? This is madness

People need to refuse to go on
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 10-04-20, 03:56PM
Quote from: Metal Mario on 10-04-20, 03:30PM
Our SM has, at the insistence of the Store Director, opened all checkout banks so now checkout colleagues are working back to back and increased the number of customers allowed at any given time by 50%

Is there a screen separating them?

If so, refuse to go on a double manned, until you have written instructions from the store director, stating they are following government direction ensuring it is safe to do so! .

If it is without screening, tell them to go **** themselves! Then place a grievance stating unreasonable request as you believe  they are practicing with reckless abandon and failing in their duty of care!

Please people, do not let these managers play Russian roulette with your lives, take them on...take it to your local councillor or MP...This is not a disciplinary matter, it is not a misdemeanour that a threat of a 1-2-1 will ensue if you don't do as your told. Refuse...refuse...refuse...they can always suspend you...get everything in writing.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 10-04-20, 05:08PM
If any one is at a store that is not doing the right things by its staff and customers in relation to social distancing drop me an email as to which store it is and the problem.  As has been said this is a life or death issue for many.

I will create a topic such as 'Stores suspected of being lax', perhaps the media will check some of them out.

Have no anonymity fears, revealing ID is not what I do, I (VLH) been keeping ID's secret for 18 years.
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 10-04-20, 06:20PM
Well while I understand the need to highlight bad practice on this I have to say our sm who is fairly new to our store has been doing a great job over this and really supporting the staff and managers below him, lets hope when the time is right those who have done the right things by others get highlighted just as much as those who have been reckless.
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 10-04-20, 06:30PM
I think it’s about laying the blame on people higher than store managers. These desicions regarding opening all check outs and letting more people instore will be coming from high up and Store managers are probs too scared to refuse. I’m sure you have all seen how they act when the store has a “visit” the managers look terrified, like royalty is coming.

If only 25% checkout staff refuse I think you would get a reaction. Obvs it’s better if 100% refuse and they stick together
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 10-04-20, 07:15PM
See....it's easier to complain than to follow through..."don't want to cause trouble...they're doing the best they can..." One of the reasons I gave up repping!! Reality check...the SM could be doing the Charlie says routine...it's not me it's the SD...how many line managers have pulled this stunt over the years, " it's not me, it's the SM" do you think??
As has been often stated on here, the buck stops with the SM, it's their store, their bonus on the line.
Seriously, you're going to put yourselves and family at risk, because the poor SM can't stand up to the " alleged " SD's instructions. Remind them of that when you're burying a loved one!
If they can't, or won't, grow a pair, then it's up to you lot to stand firm...sod USDAW, sod Tesco...if you are not comfortable with what is being asked of you, you have the right to refuse, and get to live another day!
Title: Re: Pandemics & Tesco's policy
Post by: Pathfinder on 10-04-20, 07:55PM
Even if screens are in place between back to back checkouts the number of customers  entering the store will remain the same . The back to back checkouts will only be used if all other checkouts are open and are to be used to reduce the ques .
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 10-04-20, 08:51PM
My store is a busy one and since they have put the lockdown in place the queue outside has been pretty mental. I think this is a good thing because it puts people off going for inessential shopping. The amount of people they let in the store is about right , the odd isle still looks a bit crowded sometimes and the checkout queues are ok. The systems seems to be working. There is no need to have more checkouts open unless......... the plan is to start letting more people in the store that’s my worry.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 10-04-20, 09:02PM
Quote from: Pathfinder on 10-04-20, 07:55PM
Even if screens are in place between back to back checkouts the number of customers  entering the store will remain the same . The back to back checkouts will only be used if all other checkouts are open and are to be used to reduce the ques .

Err...here's a thought, let them queue, let them wait, you are there to serve, you are not their servants. You are key workers, and yet are being treated as second class citizens. Posties are key workers, yet often encounter people out on their daily walk, who expect the postie to step aside 2m onto the road to let them pass!  :-X
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 11-04-20, 02:47PM
Quote from: Nomad on 10-04-20, 05:08PM
If any one is at a store that is not doing the right things by its staff and customers in relation to social distancing drop me an email as to which store it is and the problem.  As has been said this is a life or death issue for many.

I will create a topic such as 'Stores suspected of being lax', perhaps the media will check some of them out.

Have no anonymity fears, revealing ID is not what I do, I (VLH) been keeping ID's secret for 18 years.
I do think stores are trying but the whole store design just doesn't work, I'd hazard a guess the isles are barely 2m wide so impossible for anyone to fill and keep a 2m distance when customers are walking past. They have tried to put in a one way system but it isn't enforced and hard to see. Then you have customers spending forever deciding what to buy so as a customer you either have to wait or pass with a less than 2m distance and if you decide to wait someone else is going to be impatient and pass you at a less than 2m distance.

Out the back its even worse the amount of people that need to pass to get to the clocking machine, the canteen or in the warehouse with empty cages everywhere it's impossible to keep a 2m distance if someone is coming the other way. If you are trying to keep a 2m distance from everyone there are plenty of people that either just don't care or can't be bothered to wait for you to clear the area. Our dotcom area is even worse it is full up with dollies and trays with all the extra orders that there are and with the amount of people needed to run the operation there just isn't enough space for everyone to keep a 2m distance and if it were enforced the whole operation would grind to a halt. I think its just blind luck that people are not contracting the virus from visiting supermarkets if this virus was anymore contagious whole stores would be closing down because there wouldn't be any staff to run them.

So I'm not sure that my store is not doing the right things by its staff and customers, as I expect my experience is the same for every store in the country.
Title: Re: Pandemics & Tesco's policy
Post by: rayinski on 11-04-20, 03:16PM
In my store, where there are back to back tills, they have only been fitted to the till that enable us to have 2m between cashiers, so that means we only have three tills open, and two of our self scan.
Title: Re: Pandemics & Tesco's policy
Post by: Spidercatcher on 11-04-20, 03:31PM
There's a difference in store managers/directors doing their very best to keep staff safe during these difficult times, and store managers/directors blatantly ignoring, nay, defying government guidelines re the 2 mtr rule, thereby putting already vulnerable staff at even more risk.

Who authorised these screens in the first place?  And who gave them the OK that they'd be safe to use? Unless 2 people from the same household are working back to back on these checkouts, it's a mighty dangerous situation to expect any member of staff to work in.

If store managers are too gutless to speak out about this openly, why not tip off the press anonymously themselves if they're worried about their staff?  And if they do neither, what do they say to themselves when they go home and watch the news and see that people are dying in their droves every day FGS! 980 yesterday and we haven't even peaked yet. Do they still think that it's ok to force workers to be so close together at checkouts? 
Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 11-04-20, 04:00PM
Screens aint arrived at my store yet but went shopping at my local extra this morning and half of the checkout staff were sitting back to back with the screen separating them. Its not really a screen either looks more like a sign and is only about 70cm wide. Checkout staff were less than 1 metre apart.  I left my phone in my car unfortunately, a photo of one would look pretty s*** on Twitter.

My store only has 1 security tag remover for each 2 checkouts. So are they fitting new ones of these or do the checkout staff need to bend round the screen to take the tags of bottles ect
Title: Re: Pandemics & Tesco's policy
Post by: thor god of thunder on 11-04-20, 04:36PM
its basically impossible to keep staff apart...you think about how many you probably walk past in the back or canteen. aisles are barely 2m wide. the check out situation is beyond a disgrace... I can't see how anyone could be disciplined for refusing to work back 2 back on checkouts. my actual take on things is stores should be open longer rather then shorter if feasible. we open at 8 but could easily open before that. this would help spread the customer rush out. working nights should have been put in weeks ago, less people in the store when  open has to be a good thing!! generally our store has been OK but there has had too be a push to make sure it is. there is certainly a lot of room for improvement, near 1000 a day dying and not enforcing distancing as much as humanly possible isn't really a good thing.
Title: Re: Pandemics & Tesco's policy
Post by: dairyfresh on 11-04-20, 04:58PM
Quote from: Mathias casablancas on 11-04-20, 04:00PM
Screens aint arrived at my store yet but went shopping at my local extra this morning and half of the checkout staff were sitting back to back with the screen separating them. Its not really a screen either looks more like a sign and is only about 70cm wide. Checkout staff were less than 1 metre apart.  I left my phone in my car unfortunately, a photo of one would look pretty s*** on Twitter.

My store only has 1 security tag remover for each 2 checkouts. So are they fitting new ones of these or do the checkout staff need to bend round the screen to take the tags of bottles ect

not meant to tag anything at the moment.
Title: Re: Pandemics & Tesco's policy
Post by: alf on 11-04-20, 05:54PM
We have screens here, but they are used on self service and scan, as an extra precaution, as they still have half of them closed.

Looks like a urinal divider basically.

I can't see them being intended for normal checkouts, as they are so narrow, and besides in theory there shouldn't be enough customers in at at any one point, to warrant double manning.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 11-04-20, 06:50PM
Been in work today and had virtually all tills open all day, so back to back with other cashier and screen between us. The policy on tills opposite each other allowing customers to pack their bags at same time seems to be different on different days and with different team support. I asked the question today and the answer via the SM was that if the customers stood seven tiles ( in flooring pattern) apart it was ok....but that's impossible to see if cashier is sitting (what choice is there being squashed in by barrier) and would also mean both customers standing at end of till where they would normally position their empty trolley. Impossible. So I was stopping customers going down to packing area until customer on till opposite had left. Our store had a good number of customers in today, worryingly more and more children and families returning and lots of big shops (£150+) ....no online slots? Hardly shopping for essentials!!!
Title: Re: Pandemics & Tesco's policy
Post by: alf on 11-04-20, 07:43PM
Maybe worth involving protector line, whilst it might not solve the issue, it should at least provide some black and white information on what they are considering acceptable.

For the time being I'd be refusing to go on a occupied checkout pod, we literally have signs on the floor dictating 2 metre distancing...

*edit* I know some police forces have an online reporting tool for social distance violations, maybe worth a punt, if you feel they're over filling the store.
Title: Re: Pandemics & Tesco's policy
Post by: alf on 11-04-20, 07:56PM

https://www.google.com/amp/s/www.manchestereveningnews.co.uk/news/uk-news/tesco-six-major-changes-supermarkets-18075451.amp

Protective screens
You may find Tesco has altered its checkouts at your local store too as the retailer has now installed protective screens at the front and back of every till at the checkout, so that all checkouts can be open instead of every other one.

Tesco hopes this will prevent customers queuing more than they have to during this crisis


Unless these screens are bloody massive, I really fail to see how this could ever be acceptable.

Title: Re: Pandemics & Tesco's policy
Post by: barafear on 11-04-20, 09:18PM
The ones in our store are made of hard plastic. Their measurements are approximate.....3 inches thick, about 6 ft tall and 2 foot wide. They have metal "feet" and literally slide in between the backs of the chairs that two cashier's are sitting on
Title: Re: Pandemics & Tesco's policy
Post by: alf on 11-04-20, 09:37PM
That sounds like what we have. But as I said, they aren't (currently) being used on the main bank checkouts.

"If feasible, you should also put up plexiglass barriers at all points of regular interaction to further reduce the risk of infection for all parties involved, cleaning the barriers regularly. You should still advise staff to keep 2 metres apart as much as possible"


Not a chance in hell I would be sitting in close proximity to anyone, regardless of a "shield".

Title: Re: Pandemics & Tesco's policy
Post by: Mathias casablancas on 11-04-20, 09:53PM
The barriers look narrow. Like they offer zero protection. Be interesting to see if the other Supermarkets do similar.
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 11-04-20, 10:42PM
Refuse to double man,seriously wtf are you all doing phone the police this is a breach of the social distancing measures in place to prevent the spread of the virus.Tesco thinks it can do what it wants,like I’ve said bank holiday weekend doesn’t change anything.The only service they should be worried about is keeping everyone safe....they don’t give a s*** about any of us we’re just a number to them end of.
Title: Re: Pandemics & Tesco's policy
Post by: ProdavnicaTajni on 12-04-20, 12:09AM
Unsure why they're being called screens. If they're like our place then the things between the two checkout operators are actually just big pieces of cardboard standing up. Works alright for the self-service but on the manned tills you not only have the two checkout operators rammed into each other with a flimsy piece of cardboard between them but on the customers side there is no space between the customers on each of the tills. And they don't even get the cardboard!

I also heard a rumour on Friday that they were going to allow more people into the store to try and flog more Easter eggs. Hopefully just a rumour but luckily I wasn't in today. Hardly following social distancing, is it?
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 12-04-20, 08:55AM
Like I’ve said refuse to break social distancing laws,your lives are more important.
Title: Re: Pandemics & Tesco's policy
Post by: trolleyboy96 on 13-04-20, 04:46PM
Our competitors are also using the barriers for back to back checkouts. Have seen them in Asda and Morrisons.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 13-04-20, 05:33PM
Quote from: ProdavnicaTajni on 12-04-20, 12:09AM
Unsure why they're being called screens. If they're like our place then the things between the two checkout operators are actually just big pieces of cardboard standing up. Works alright for the self-service but on the manned tills you not only have the two checkout operators rammed into each other with a flimsy piece of cardboard between them but on the customers side there is no space between the customers on each of the tills. And they don't even get the cardboard!

I also heard a rumour on Friday that they were going to allow more people into the store to try and flog more Easter eggs. Hopefully just a rumour but luckily I wasn't in today. Hardly following social distancing, is it?

It is known that the virus can survive on cardboard for up to 48 hrs...have they put it together with sticky back plastic? They could always make up face masks with the produce bags, sticking the handles behind the ears  :-X
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 13-04-20, 11:08PM
The Tesco area managers and directors who are blatantly forcing front line staff to break the laws around social distancing presents both, an opportunity and a case study of the inefficacy of the SFO and prosecutions against FTSE 100 entities in general. The law has always been very weak against the FTSE more often than not, because the CEOs can hold the national economy hostage as a legal defence.
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 14-04-20, 02:23PM
We know how untouchable the twats think they are,nice to hear a lot of stores are refusing to break the social distancing laws.Theres still a lot of decency left no matter how much they've destroy it in the past few years.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 27-04-20, 05:36AM
If a colleague has a constant cough, should they be made to go home? One girl is coughing really bad,when a couple of us mentioned it to a manager all they said was is "yeah,I know".
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 27-04-20, 09:44AM
A continuos cogent and temp are the signs but has she already been off. Those who have has symptoms can come back to work with a cough as the cough will linger for a long time.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 27-04-20, 12:04PM
And when all this pandemic is under control and things go back to relative normality, there will be a huge recruitment drive for managers, as the ones who gave all their professional advice and dictated their decisions to the workforce during it, will be headhunted by the medical profession for their expertise and knowledge :-X

If a colleague has a constant cough, they go home immediately and self isolate, regardless if they have had it before. I certainly would not be happy having a colleague coughing all over me, at any time >:(
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 27-04-20, 12:19PM
It's all a game of attrition and getting what they can out of people, even during these trying times. Managers clearly breaking the law and guidelines around Coronavirus, no duty of care to their employees, all because they know that if they do try to get reprimanded by law enforcers, Tesco will put the law back in its place, they won't have the law getting too big for its boots.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 27-04-20, 12:53PM
Worked over the weekend on checkouts (as usual) and noticed a distinct change of tone by our shop - wondered whether this was the new nationwide policy?

So obviously we still have one way system and queuing to get in the shop and then a single queue in the last aisle and being directed to available tills.  Management now seem to have taken on board that operating back to back tills or even face to face tills is not an option (face to face meaning that both customers are close together if
packing their bags at same time.

However, definite reduction in the number of staff now employed - basically half the tills open almost means half the staff - a lot of the new temps taken on have already been let go (thought they were on 12 week contracts?)  - there is no regular or visible cleaning of the till areas being done - that tended to be done by one of the new temps and till
areas were cleaned at least every couple of hours if not more - including chip n pin pad.  That all seems to have stopped - security staff obviously all but cut back to normal - i.e. if we're lucky one guard - staff member on main door - but now it appears to be management decision when to let people in the store and how many - not sure anyone's really counting any more - more a case of "anyone queuing in last aisle for tills?" - if the answer is less than "the whole length of the aisle" then let as many new customers in as you want - this means the more popular aisles start getting full again - and the final aisle queue soon builds up.  This isn't
a plea for sympathy for checkout operators (as I know many shop floor staff think it's very much the easy option) but literally working on the till becomes very much like working on an assembly line with your speed of work dictated by "management" - no time to rest at all - or stretch - or even go to the toilet - constant turnover of customers.  OK the numbers are nowhere near "normal" but what is very noticeable is the average spend has increased massively, combination of people shopping less frequently, shopping for more than one person (i.e.
parents/other vulnerable family) and I guess there must be a switch of online shoppers unable to get slots, Dave assures us that online slot availability has increased massively, but to be honest I rarely see a Tesco dotcom van on the road any more - obviously I don't work in a dotcom store,  so although total number of customers is down the type of shop has very much gone towards every customer spending £100+ - and the pressure on checkout operators to keep reminding people to stand at the end of the till. 

Right at the end of the till our chip and pin pads have now been tied up to only be used at the very end of the till, this is basically where customers normally place their trolleys, so asking them to stand at the end for the whole packing experience is difficult to communicate.  I did ask our team support why the lack of staff/cover and she did state it came from "managers" who want to "save money", I'm sure this probably isn't the corporate message but
it does seem to be what's happening.

Let's look at this in a real economic viewpoint:

When Tesco announced their results, they did state that the additional costs of Coronavirus could be somewhere between £600m - £950m (roughly) - I didn't read the details so don't exactly know how this is broken down - but they are saving £585m by not having to pay business rates this year.  But what extra costs do they have?  Extra staff obviously - to deal with the extra measures, but if they seem to be being dispensed with after 6 weeks that seems a bit of a stretch.

Dave's weekly emails go on about the number of staff off sick with symptoms - but isn't the Govt paying for the cost of any sick pay? Or certainly contributing most of the costs.  How many staff are still entitled to "company sick pay" (as opposed to SSP) anymore, so not sure this is the case.

This is already a long post so there are other things but I wanted to look at the "other side"

Tesco (and the other supermarkets) are in a unique position of being allowed to open so they must be gaining sales from other retailers who are closed eg. garden centres, BBQs etc.

In addition to that, with promotions all but stopped, prices are at least 5% higher than a few months ago so additional profits there.

any thoughts?
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 27-04-20, 01:01PM
Quote from: Redshoes on 27-04-20, 09:44AM
A continuos cogent and temp are the signs but has she already been off. Those who have has symptoms can come back to work with a cough as the cough will linger for a long time.
she's not been off but was coughing loads last night. Labels needed doing so I guess that's why they didn't say go home
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 27-04-20, 01:37PM
Our store is a dot com store we are taking more now every week pre Covid so .as much as 200000 more so someone is losing customers as deliveries are more than before one and a half times Xmas deliveries everyday 750 dot com trollies daily.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 27-04-20, 02:54PM
Quote from: barafear on 27-04-20, 12:53PM
Worked over the weekend on checkouts (as usual) and noticed a distinct change of tone by our shop - wondered whether this was the new nationwide policy?

(clink link to read full post by barafear. Nomad.)

Compared to BAU they will be taking a hit on sales due to rate of sale hit from the overhead on new operational procedures ( one way system invariably means it could take the customer longer to complete their shop, along with increased self serve use (no KPIs on customer scan rate) and shorter opening hours)

Their competitors big and small are still open, there may be an increase on impulse buying on hard lines, but my guess is it would be negligible considering Amazon, Argos etc are still fulfilling online orders.

The HMRC only has in place the JRS and SSP schemes for the pandemic, the government will pay the SSP related costs on sick pay (I believe as opposed to the employer contributing as well) company sick pay will still be paid under the same terms pre-pandemic.

JRS is for furloughed employees only, so will probably only apply to some head office staff.

Due to uncertainty on the short term plans and what the exit strategy is for ceasing the lockdown, it makes sense to reduce recruitment for temps as that could be an unnecessary significant cost on operations.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 28-04-20, 03:37AM
We still have here to help. We have cut one role but the others still stand. One outside the door cleaning trolley handles for customers as they hand trolley over to them. One inside the foyer explaining the one way system etc. One more on end aisle supporting managing the queues for the tills.
Before all this kicked off checkouts were under a soft structure change. This is still ongoing so the impact of this on your store will depend on how many hours you are over for checkouts and how many for store. For example we are over by 30 hours so we are expected to pick up some of the here to help hours out of checkout hours. We also have four people off for the 12 weeks that add up to more than the 30 hours but still expected to give hours.
Our store now closes an hour earlier. The new soft structure had us with a single colleague at self service for this last hour. It also had us with one colleague on self service for the first hour of the day. We are opening the doors to queues every morning so have put on hold the change to the morning change but we are very quiet in the evenings and as we are closed for that last hour anyway those changes have been made.
The hours we get for the store and dept depend on sales and will be reviewed quartet now. The heat map is now being sent off each quarter. The heat map goes on the base hours for the quiest week of the year. The budget currently goes on how busy your store is. Some seasonal stores have been hit hard but others have greatly increased trade. It is the holiday/tourist ares that are being hit just now.
All stores are reviwing temps now the big panic buying is over. How many temps you get to keep will depend on current trade, how many hours your store is over by and how many people you have off for the 12 weeks etc.
Paying people to be off is costing money. To back fill them with temps is costing money. To fund here to help costs money. As sales steady cuts will be made. There is not a bottomless pit. The books will have to balance. There probably is pressure from above to cut costs, how much I have no idea.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 28-04-20, 03:49AM
As for checkouts. We have agreed that opening up facing checkouts is not good. It does put customers too close together. The screens for back to back colleagues are not good either. Because of this we are using H2H colleague on end aisle that is now one queue for checkouts. This colleague directs customers to available checkouts and offers self service. Team support help and support with this but if they are needed to support with an issue at the till or fetch an idem this queue still flows.
The H2H on the door also is needed to control the flow round the store. If the do the meet and greet on the door correctly it keeps the flow going.
As I stated above the reduction in hours in checkouts may have an impact on routines. We have lost the luxury of cleaning at end of day and topping up bags etc first thing in the morning. This is ongoing. We just have to do what we can but if we get a quiet few mins we give one checkout at a time the chance to clean. It's difficult and not liked but it is what it is.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 28-04-20, 12:19PM
Redshoes>

You sound like you are at least Team Support level if not manager - and you do make some very sane points. I wasn't trying to criticise what Tesco are doing - either corporately or on an indvidiual
store basis (specifically the one where I work) - I am just trying to understand the timing of some of the changes.
Yes, a couple of weeks ago it appeared we were overstaffed - 20+ checkout/H2H staff to cover 6 open tills plus self serve - so there were numerous staff members patrolling the aisles, encouraging
customers to follow the new rules etc. This also allowed some sort of change for checkout staff - so staff would not be sat on a till in a confined space (surrounded by screens, nowhere to move, no
time for comfort breaks etc.etc. - this confined space was made worse by a trolley being on every pair of tills to collect returns when limits were in place.

All I am questioning is the "suddenness" of the change to "back to normal" whilst lockdown is still on, Tesco are still in the enviable position of "being a privileged retailer allowed to open"
and in answer to the previous poster's comment that "all of Tesco's competition is also open" - well not strictly true - one of the big sales boom in the last month has been alcohol sales -
pubs being closed may have some impact on that - and now more than ever I believe the big 4 supermarkets can "collude" (not openly of course, because that's illegal) - but strangely they
all seem to have stopped the majority of promotions, price increases at all have been at least 5% and up to nearly 10% for Morrisons - that's price increases in just four weeks - now it may be that
supplier prices have increased - but I would be sceptical - and strangely Dave came out and endorsed my post yesterday - where I commented that people seemed to be spending much more
- Dave was quoted yesterday as saying that average spend per customer has nearly doubled in the last four weeks.

Staff sick pay as a result of Covid 19 is being funded by the Govt - so not an extra cost - therefore employing temps to replace them is not an extra cost (it is simply the cost of paying
the existing staff - if they were working rather than being off sick).

I do not get to see store sales figures - but I do imagine that they must still be down - despite queues and despite doubling of average spend per customer - but online sales have seemingly
increased too - so I'm starting to doubt the figures announced at Results time of the cost of Covid 19 being anywhere near £800m - but......
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 28-04-20, 12:54PM
While I don't doubt the figures that Dave gave are true, he has put a very unduly optimistic spin on it all, with articles of him saying that the weekly shop is back in fashion because of the Coronavirus, compared to BAU overall sales will be down, but Dave must utilise his PR experience to maintain shareholder confidence. In fact there was another article questioning Daves decision on using recent profits to pay shareholder dividends rather than coronavirus related contingencies.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 28-04-20, 01:56PM
Barafear

When the panic buying all started all the retailers were caught majorly off guard.
Yes they made Christmas profits but this was done with February/March manning.
Everything was a disaster in every store, now don’t get me wrong colleagues did a fantastic job, but you could see the operation collapse and not recover each day.
So yes Tesco took on lots of Temps as they were needed, and Tesco along with the other retailers didn’t know how long this was going to go on for.
The government advice/guidelines were changing daily, and with the government then saying the at risk colleagues needed to stay at home it had impacts on the already struggling operations.

My store lost 20 colleagues on the first day, it ended up being around 30 colleagues/managers in the end isolating for 12 weeks.
You then had the usual planned ops/sickness along with holidays on top of that, then all the other colleagues who had to self-isolate for 7-14 days.
Tesco had to do something to recover the business.
Yes it was making more money than it knew what to do with, but that money is now offsetting the costs incurred due to the virus.

Every colleague who is off for 12 weeks is being fully paid by Tesco not the government.
Every colleague who is self-isolating for 7-14 days is being fully paid by Tesco not the government!
These colleagues are Not being coded as sick! So no SSP from the government!
All the checkout screens for nearly 4000 stores.
All the extra pos
The hand sanitizer at increased costs
The face masks/gloves again at increased costs
The cost of hiring all the Temps
Plus whatever else I’ve not mentioned
It all adds up.

In my store all our uni students are now back so are able to cover the shortfalls from the 12 weekers.
Absence is not far off normal levels now, and along with the shop shutting at 22.00, half the checkouts closed etc, there is just no need for all the temps that we initially took on.
Permanent colleagues are crying out for overtime but cannot have it due to all the temps that were took on.
We could lose most of the temps and manage fine in our store.
I will point out that we are Not a Dot Com store and sales have stabilised, and we have a constant stream of customers from open to close.

Yes they are big shops like the rest of the company is finding but completely manageable now.
Stock levels have mostly recovered, and as long as IDQ is kept off and the general public stick to the government’s advice we see no reasons to keep all the temps on.
There will then be the need to legally give them holidays/holiday pay the longer they are kept, again increased costs to the business, a lot of stores are finding that the large amounts of temps are no longer needed.

When you talk about the supermarkets colluding in this, then yes you are correct, but not in the way you are thinking.
The government got with the retailers at the start of the crisis to work out how to keep stock on the shelves.
Removing multibuys was part of this, but not all the retailers agreed to it from what I’ve heard.
Restrictions on opening times was another, there obviously was more discussed and agreed upon.
Some retailers have increased prices, but this was to discourage the panic buying of essential items, and was put out there that this was the reason.
Also some suppliers have taken advantage and these costs have been passed on.

Dot com sales have yes increased, but with all the extra resources being allocated to it, I’d be surprised if it’s actually making a profit when everything is included.
It wasn’t before the crisis no matter how the senior Dot Com management at HO tried to fudge the figures.

Then there is all the lost sales on things like Easter eggs and other seasonal lines.
I know my store and the ones in my area are still trying to shift them, even though they were heavily discounted before Easter.

Someone mentioned the tax breaks till next year, and yes Tesco could take advantage of that, but Tesco will still have to pay it back at some point.
With them being a profitable business, still being able to trade, HO will obviously look into it to see if it’s more profitable to pay it this year or next.
I’m not an accountant but I’m guessing Tesco will get creative this year with their tax returns to pay as little as possible.

Sorry about the long winded post
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 28-04-20, 02:15PM
No need to apologise for the long post - it's most welcome and what my original post was requesting - someone to make some pertinent points on the matter.

I don't know whether your facts are correct though - I was under the belief that Covid 19 "sick pay" was being paid/reclaimed from the Govt.
Most staff are not eligible for company sick pay anyway - but you seem quite sure in your statement - but I would be surprised if this is true.
i.e. Tesco are paying all self isolators normal contractual pay and not claiming anything from the Govt to offset.

You mention "tax breaks" - the main "tax" Tesco will be saving on is NDR (Business Rates) - this is a £585m saving for this financial year - this will not need to be paid back -

I agree with most of the rest of what you have stated - yes it's unprecedented - yes there was a lot of different things to do at short notice - and staff at all levels of the business have had to change - and yes lots of new things have been bought - screens and other PPE etc. - but I'm skeptical whether the short term costs of these items (as it now seems Tesco is keen to get back to "normal" ASAP) is really anywhere near the quoted figures.



Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 28-04-20, 02:23PM
The Tax I’ve no idea on, just assumed all businesses will have to pay it back next tax year.

However Tesco has said any colleague who has to self-isolate will be paid from day 1, regardless of when they started and 3 day normal wait for sick pay.
They have also said not to code it as sick, but to code it as paid absence and not to include it in any absence calculations.

It’s all on people policy’s and has been sent to stores most weeks since the crisis started.

I personally doubt it will be near the higher end of the figures quoted, that is more likely the Tesco board covering themselves against the shareholders.
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 28-04-20, 06:28PM
The lack of overtime due to temps is a sticking point in our store, lots of departments don't have any overtime hours and this is starting to annoy a few colleagues on flexi contracts who worked constantly throughout all of this, pulling in 50 plus hour weeks easily to just be told no hours sorry when there's loads of temps doing 5 day weeks
Title: Re: Pandemics & Tesco's policy
Post by: Jasperjakes on 28-04-20, 07:29PM
Yes siwel same in our store.  Doesnt seem fair to staff on low hours flexi contracts losing out when normally they are used to extra hours to support there income.
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 28-04-20, 07:58PM
That's what everyone in our store is saying, the people on flexi contracts have worked a lot of shifts doing all the c**p jobs, and then when they ask for a bit of flexivility back and some overtime, they're told there's none even though we've well over 50 temps in store at least
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 28-04-20, 09:02PM
Quick question...have colleagues instore been issued with masks and gloves to wear??
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 28-04-20, 09:10PM
There's mask, gloves and visors in our store if people want them. However it's up to staff if they want them
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 28-04-20, 09:11PM
And do staff wear them??
Title: Re: Pandemics & Tesco's policy
Post by: alf on 28-04-20, 09:19PM
At the moment the vast majority do not.

Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 28-04-20, 09:25PM
 8-) unbelievable  :-X
Title: Re: Pandemics & Tesco's policy
Post by: alf on 28-04-20, 09:34PM
I don't either, it sounds good in theory but the protection is only as good as the user.

The number of people wearing face masks, constantly touching them, then touching themselves, rubbing their eyes etc.

Though at least with proper usage I can understand masks, even if it is  impractical to wear one for several hours.

But as for gloves, simply a waste of time.

Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 28-04-20, 10:08PM
The majority don't wear the kit but i can understand why not. Unless you follow proper medical guidelines to wearing the ppe, it may provide no or little benefit.

The best thing you can do with the circumstances we've is wash your hands regularly, sanitise them when possible. Keep your distance from all customers and other staff as much as possible.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 29-04-20, 08:16AM
Has anyone been told to order the test for the virus? I'm certain they'd discipline us if we didn't
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 29-04-20, 09:03AM
I thought key workers were only advised to take the test, made available to them, if they were showing symptoms?
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 29-04-20, 09:50AM
My wife has symptoms and I think I'm being TOLD to get her tested so I can rush back to work. Those carrots won't stack themselves
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 29-04-20, 10:34AM
We have been issued with visors too. Self service are wearing them. It started with just one person but everyone just wears them now. It's not enforced, it just happened.
We donated some masks to local care homes as colleagues were not wearing them. We do have one or two that do but on the whole we don't. This might change though as we are in Scotland and it has been made a request in Scotland.
The cleaning up your space after finishing in the canteen is going well. Everybody is doing it. The cleaning of pda's is also working well.
Out temps have been cut. Some left last week and others leaving this week. The only temps we are training now are ones who have gone into actual roles to cover for people being off for the 12 weeks. Not all of them covered by temps, just the ones where it has put too much pressure on the dept.
Mulitbuy offered were causing issues. For example buy two and save £1 on toilet rolls when the brief was one per customer. It takes time to remove these offers and now things have sat aliased it takes time to set them up again. There are only so many price changes a store can cope with in a day. PI can be very erratic and hard to cope with in the best of times. There have also been issues with social distancing in offices so this has had an impact on how quick things can be implemented. I don't know for sure but assume the programmers for price changes need to do the job on a system in work and not from home.
We are also now getting brands in we have never seen before. The buyers must have been out sourcing things from wherever they can get them, just to fill the shelves. Pasta is such a long term issue the plans for this section have been made into a cage location in our store.
For us the sales are up, daily. The PFS is down by more than the extra the store is making though. I hear that in some reas the PFS's are flooded but the rigs are suffering. Jobs going and there is a slump in the market. This is not just because of less traffic on the roads and people staying at home though.
As has been said, dot.com trades at a loss. The less profitable stores are the dot.com stores. I don't work in a dot.com store either but I have in the past.
There are a lot of cost implications in all roles in all areas for the business. From what I see on yammer a lot of the head office work is limited to what people can do from home computer. I don't work in a depot but things have changed for them too. They have had to pump extra out to stores at a time that was not expected and deal with it as people go off for the 12 weeks or with symptoms.
The huge changes that have had to be made have been made at a traditionally quiet time of year. We don't normally deal with changes in a fast way but we have had to and then change the changes.
The government will only pay the minimum support but they are giving away our tax money so that is as it should be. It is aimed at keeping a company afloat and keeping people's jobs. We have to do more than that as a business. We need to make a profit to get investors and to be in a position to buy products.
There is not a bottomless pit of money. We need to now move away from the knee jerk early reaction and into the long term plan. As part of this the temps that are not really needed should go. The existing colleagues jobs need to be protected and cutting costs by employing not vital people is the biggest cost saving measure that can be made. It protects the company that protects our jobs.
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 29-04-20, 01:30PM
I agree with red shoes here, the temps have been marvellous and there's still a place for many within the company, but the need for 80 plus new staff, when that many didn't go off in our store is an immense waste. We still need them on dotcom, but filling departments such as produce, fresh and grocery, would be ok to lose all if not most temp staff now.
Title: Re: Pandemics & Tesco's policy
Post by: blablabla on 29-04-20, 05:47PM
My wife an daughter are both showing signs of the virus, my husband am sure has it. I am due on shift tomorrow evening. If I phone in tomorrow to explain the citation what is the correct information that will be relaid to me ? Ie stay home ? Or go to work?
Title: Re: Pandemics & Tesco's policy
Post by: Siwel123 on 29-04-20, 07:22PM
Stay at home, if they're showing symptoms you shouldn't come to work. As you're a key worker, you can book them in for a test, as then this will allow you to return to work sooner.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 30-04-20, 12:21PM
As a follow up to my earlier comments on this thread - I read this comment posted on a BBC News story (about another supermarket!) - these are not my words - but more or less reflect what I stated I thought was now the new norm for Tesco:

The new Soviet queue system is drab and grim, but our local Tesco has cut staff hours and only opens 4 out of 18 tills.
They realise people will put up with this farce and see an eye to cut costs yet further.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 01-05-20, 05:00AM
We are only opening half out tills. We have decided that it's too difficult to manage the social distancing opening the facing tills. Colleagues don't mind the back to back, screen or not but it's the customers being so close that is not liked. We have queues but we cope. We slow down the queue into the store if the queue fir checkouts gets too long but it's manageable.
I do wonder about IDQ at the end of this. The target had already been relaxed so I wonder if it will ever come back. We have TS that get very stressed at even a small queue as that is what they have been conditioned into not accepting. The customers though are fine. We open up as many tills as we feel safe to do so, can't do more than that really.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 01-05-20, 10:33AM
I had to pop to Aldi last night to buy something that Tesco seem to be permanently out of stock on - now not even showing on their website at all (well at least not with my post code) - Orange Juice with bits - just the standard Tesco on the shelf 85p product. Anyone know about the shortage/absence of this product?

Anyway - off to Aldi to buy some - and since my last visit they've added an interesting contraption to "help with the face to face customers" - not sure it works - but it's interesting never the less!!

Basically it's a plastic curtain hanging from the ceiling (so about 2 ft long hooks from the ceiling) - and then it stops about 4 ft from the floor - it has hazard tape on top and bottom so you can see it's there - but I'm not sure whether it's adequate! But I suppose it's something and as others have said the plastic screens around the cashier are far more extensive than Tesco have - literally all the way around and just a small hatch for products and payment.

Title: Re: Pandemics & Tesco's policy
Post by: thor god of thunder on 01-05-20, 10:44AM
just to say overtime in our store has not been reduced ...yet. I read on here that many seem to be pulling it back. we have heard a few things where, staff are being pushed back into pre covid shift patterns. as for the control of customer numbers...its been ok last couple of weeks but it has generally been quieter. it will be interesting if they leave customers lined up int the rain! or with more people going back to work generally now there will be a general shift to people shopping on evenings after work, rather then the natural spread that has happened
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 02-05-20, 11:50AM
We have had a lot of overtime cut this week after the last few weeks where it was a case of come in and do overtime whenever you wish really, also a few temps gone most by choice but one got sacked and not been replaced, funny but the store a relative of mine works in has a big visit due next week and guess what still as much overtime  as you want in that shop and temps been given extra hours in the run up to said visit.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 02-05-20, 01:47PM
A big visit, that doesn’t sound like it’s coming from the local area? Is that big boss travelling from another part of the country? Sounds to me as if that’s breaking government advice
Title: Re: Pandemics & Tesco's policy
Post by: Spidercatcher on 03-05-20, 12:27AM
Quote from: Redshoes on 01-05-20, 05:00AM
Colleagues don't mind the back to back, screen or not
Well they bloodywell SHOULD mind, it's their lives at risk FFS!  No-where in the government's social-distancing guidelines have I ever seen a statement saying that it's okay to be within a few inches of another person (for hours at a time, let's face it) as long as you're back-to-back with an excuse of a plastic screen thingy separating said persons. Has anyone established yet who authorized these things by the way? Maybe it's time to contact our local Health & Safety depts, our local councillors, Boris Johnson or even the police, to see what they think of this situation.   Maybe it's time to tip off the red-tops. This is too serious a situation to be ignored in my opinion. Damned union USDAW is hard to contact these days by the way I believe ... what a surprise.

Have any checkout workers reported this to anyone (or any of the above?) by the way and voiced their concerns? It would be interesting to know. I can't believe they're happy working in such conditions.
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 03-05-20, 02:08AM
Everyone is saying reward the NHS which I totally agree with but what about us we are in the firing line every day it’s ok for one off payments just pay us a proper wage .
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 03-05-20, 04:27AM
Quote from: thor god of thunder on 01-05-20, 10:44AM
just to say overtime in our store has not been reduced ...yet. I read on here that many seem to be pulling it back. we have heard a few things where, staff are being pushed back into pre covid shift patterns. as for the control of customer numbers...its been ok last couple of weeks but it has generally been quieter. it will be interesting if they leave customers lined up int the rain! or with more people going back to work generally now there will be a general shift to people shopping on evenings after work, rather then the natural spread that has happened

Not all areas and stores are the same. The stores in areas that normally have a huge uplift in seasonal holiday trade are not doing as well as some others. There is a store in my group that has such a huge uplift in summer trade that they do a Christmas level of trade all summer but it drops off for them at Christmas. The overtime and temps will depend on things like this. Each group has a target, each store within the group does too so the overtime will depend on the trade in your own store but it may also depend on stores within your group. If a store is being very badly hit the surrounding stores will to a certain level have overtime cuts to support the group figures.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 17-05-20, 11:52PM
https://www.hertfordshiremercury.co.uk/news/disabled-womans-warning-after-tesco-4139080 (https://www.hertfordshiremercury.co.uk/news/disabled-womans-warning-after-tesco-4139080)

QuoteA disabled woman from Broxbourne has spoken of her anger after Tesco delivery drivers 'refused' to bring shopping up to her first floor flat.

Emma also worries that it may leave the most vulnerable shoppers without their food during the lockdown.

The customer was left frustrated by the ordeal, in which she claims a second delivery driver had to come and bring her shopping after the first driver said he wasn’t willing to enter the building.

She said: “I’m not a particularly emotional person but I was getting so upset because I’m just like, ‘I can’t help it, I’ve got a disability.’
Title: Re: Pandemics & Tesco's policy
Post by: Preacherpauly on 27-05-20, 08:53PM
In out store with dot com starting early its very hard to stay 2 meters from them especially if we havent really filled the shelves. The managers dont care as they can sit in the office and never have to be down a crowded isle. You then get questioned why you are not filling when you leave the isle because its to crowded.

Title: Re: Pandemics & Tesco's policy
Post by: Paupers wage on 27-05-20, 10:07PM
Are these new Dotcom night shift hours here to stay and are they compulsory or is 6am shift start still continuing
Title: Re: Pandemics & Tesco's policy
Post by: valleyboy on 28-05-20, 07:36AM
The company had a dedicated cleaning team for touch points. Who still has this team?
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 28-05-20, 02:09PM
I’m off for 12 weeks going back soon, I’m in dotcom and I e been hearing night shift are being children and deliberately blocking aisle with cages so dotcom have to squeeze down isles, I’m not willing to play games, what and who do I complain to and about
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 28-05-20, 02:34PM
Now I'm on nights and we get fed up with loads of dot com blocking the aisles when we're trying to fill.
Title: Re: Pandemics & Tesco's policy
Post by: Cinderella on 28-05-20, 03:03PM
Quote from: valleyboy on 28-05-20, 07:36AM
The company had a dedicated cleaning team for touch points. Who still has this team?

We didn’t have that at all at our store!

It is impossible to social distance, none of us feel safe at work right now. I have customers stand right in my face, and if I step back, they step forward. I’ve even asked some for a two metre distance, and they snap “oh, you’re still doing that?!’ As if all risk has been eliminated. We feel very unappreciated at my store. When managers come to speak to me, they don’t give me a metre distance either.

We have staff from other stores coming in with £20 gift cards, that they say were issued as a thank you for working through this pandemic. Not a single person in the store I work at has been issued one. Anyone know how we can query these? Are they issued by management, or via post from head office? As more staff are finding out about the vouchers, they are getting frustrated and feeling really undervalued.
Title: Re: Pandemics & Tesco's policy
Post by: Cinderella on 28-05-20, 03:05PM
Also, does anyone know anything about the policy regarding self isolation? I was told by my doctor to self isolate on two separate occasions, and can prove this. Tesco have only paid for one of those. Am I supposed to get statutory sick pay for the second period of self isolation? Surely the government guidelines on paying from day one still apply, even if it was a second occasion?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 28-05-20, 05:00PM
You only get paid for one period of isolation,  if a second/third needed it should be offered as holiday , unpaid or sick
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 28-05-20, 08:33PM
Is company sick pay supposed to be paid from day one for the 7/14 days self isolation? Some people in my store have not been paid for the first few days as if it was normal sickness but I'm sure I read in the company emails that sick pay is from day 1 for Corona? Has anyone been paid from day 1 who has had to self-isolate? Thanks :)
Title: Re: Pandemics & Tesco's policy
Post by: Cinderella on 28-05-20, 10:41PM
They told me that the first seven days are paid, and that the second week goes through as regular sick, and then they deduct the first three days of that. Don’t know how accurate that is, but that’s what my manager said!
Title: Re: Pandemics & Tesco's policy
Post by: lalaland on 29-05-20, 11:13AM
On the Tesco website it says that when a member is staff needs to self isolate on more than one occasion this should be treated as paid absence. With the proviso that if this is found to be unnecessary this could be treated as misconduct, following normal investigation.
Title: Re: Pandemics & Tesco's policy
Post by: lackofinterest on 29-05-20, 05:28PM
basically lack of trust. why am i not surprised? :-X
Title: Re: Pandemics & Tesco's policy
Post by: manbearpig on 05-06-20, 01:23AM
A few weeks ago our SM started pushing staff to try and get WOW comments by handing out those little feedback cards, but I don't think we should be doing this considering the coronavirus and how it transfers.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 05-06-20, 11:50AM
Do store managers benefit from staff getting WOW comments?
Or is it simply a cheap way of raising staff morale?
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 05-06-20, 12:45PM
Customers Recommend is part of the Big 6.
How does the store get a Customers Recommend %, that’s right by customer comments which is where wow comments come from.
Now as each store manager is managed on the Big 6, they do benefit from them, the more the store gets, the higher the stores CS %should be, hopefully giving them a green measure on the Big 6.
Which then forms part of there reviews and pay/bonuses.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 05-06-20, 12:55PM
Quote from: manbearpig on 05-06-20, 01:23AM
A few weeks ago our SM started pushing staff to try and get WOW comments by handing out those little feedback cards, but I don't think we should be doing this considering the coronavirus and how it transfers.

Your SMis a dick! Obviously thinks it's going to improve his bonus...
Just tell your line manager that you are not willing to hand out any WOW cards, as you tried to hand one out to a customer who thanked you, and they were not happy!!! They didn't want to handle the card, and were shocked when it was explained that it was on instruction from the SM. So much so, that they said they would be contacting Head Office to lodge a complaint, as to receive it was uneccesary contamination, and to take it would require breaking the 2m distancing rule!!
Let the dick head sweat on that one.
Title: Re: Pandemics & Tesco's policy
Post by: Phoneshopguy on 06-06-20, 09:30AM
Does anyone know if we choose to wait for occupational health to go over the arrangements to check if its agreed as safe for us to return (the clinically vunerable) what happens to pay?
Title: Re: Pandemics & Tesco's policy
Post by: Rad on 09-06-20, 08:42PM
If you complete the online referral between June 22nd and June 27th you will be paid sick from whilst you wait on a response and this will be topped up if you have exhausted your sick pay.  If you complete the referral on 28Th or after, while you wait on a response you will receive sick pay, however this will NOT be topped up if you have exhausted your sick pay. 
Title: Re: Pandemics & Tesco's policy
Post by: Rad on 10-06-20, 11:19AM
Phoneshop guy, oh will check if you've moved into the extremely vulnerable camp or if your current condition means any adjustments need to be made to your work pattern, job role etc.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 11-06-20, 03:36AM
Adjustments are also the changes that have been made in stores, as in one way, alcohol gel, face masks etc. The store has changed since people went off twelve weeks ago. Any changes made are adjustments to support people coming back, then add in the personal ones. It could be that someone would prefer to work on a till behind the screens.
Title: Re: Pandemics & Tesco's policy
Post by: Abarai360 on 25-06-20, 11:36AM
Cant figure out how to make a new topic so gonna post on here hoping people are still reading..
So I was isolating due to to my partner having Corona symptoms from 7th June to 16th June (6 shifts)
We both took tests that came back negative, but we read that 1 in 5 tests can be a false negative and as my partner had every symptom besides the fever we rang 111 for advice. They spoke to him for 30 mins and told us with his symptoms he should isolate for 7 days and myself for the 2 weeks.
My boss, because I tested negative told me I will not be paid at all.  I have the isolation note from the NHS telling me to stay home, but come today when I get my payslip, I'm missing the 2 weeks pay, don't even have statutory sick pay. What can I do? I rang the HR department and they said I should get the pay if I have the sick note.
Boss was communicating with me through messenger about this and once I mentioned the note again, just didn't reply at all and now I'm down £300.

[mod]Ref: new topic, please read VLH Supporter Benefits (http://www.verylittlehelps.com/index.php?page=17)[/mod]
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 25-06-20, 03:08PM
Put in a complaint about it, go higher than your manager, as if you've got the note you should be paid for the isolation and keep in contact with the store in regards to when your returning.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 25-06-20, 07:41PM
Another example of mateyboy mickey mouse Tesco Managers going gung ho with Tesco policy.
Title: Re: Pandemics & Tesco's policy
Post by: Mr Brightside 24 on 02-07-20, 04:21AM
So with a rise in infections and deaths why have Tesco decided to go back to normal opening hours and increased the pick rate. This will only put more people at risk as they try to hit targets. Is their anyone above store level who we can complain to, either Tesco or Government body?
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 02-07-20, 07:21AM
It's the government, or should we say " the blond buffoon " who is steering the stinking, rat infested, plague carrying, sinking ship. Lockdown is easing, stores are opening up, pubs are opening up, and come August we'll all be back in lockdown and another few thousand will have died needlessly >:(

The senior medical advisors have raised concerns of a second peak, due to easing restrictions too quickly...which is totally ignored by team Boris and Dominic "DomBor" a.k.a. "Dumber".

They've told stores etc. to open up and trade as normal, the buck stops with them!
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 02-07-20, 11:48AM
The Govt appear to be leaving it up to the common sense of the British Public to adhere to the "new guidelines" (1m+ from Saturday in terms of social distancing, and wear face coverings if you feel like it in situations where you cannot keep distance).

Clearly, this is open to interpretation - i.e. what constitutes common sense for one person looks like complete idiocy to someone else. And again. it's very much down to personal experiences - yes, of course it's terrible that approx 50,000 people have died from it, but it does seem unless you've been personally affected (relative/friend/yourself suffered), then a lot of people (maybe not a majority but a large minority) do not seem unduly concerned.
Bit of a blanket statement here - but once furlough scheme ends - then a lot of people will simply want to be able to earn (if there's any jobs available).

Yes, of course we have the rush to the beaches so far - and no doubt, there will be a "rush" to the pubs this weekend by some -

anyway - how does that impact Tesco?

Well, the most obvious change in Tesco appears to be the lack of numbers entering (seemingly - few local stores I have visited) - there's still a single queue for the tills but no queue outside - so more people gathered inside where the risk is greater - but this suits Tesco doesn't it? No visible deterrent to stop outside (no queue) - no need to have anyone on the door (staff saving) - and potentially more sales/profit etc.

From a staffing point of view - what can we do to complain - if it's clearly a head office directive, not much point in complaining to store management?

I guess we all need to follow the Govt advice - try to keep 1m+ apart - wear facemasks (provided by Tesco) - etc.etc.

Or don't come to work - but not sure what absence options you have.

Talking about that - slightly off tangent - this new track and trace thing - all seems a bit "fanciful" - how are Tesco viewing that?

So, listening to radio adverts about it, it seems I could get a call from the NHS telling me I had been in contact with someone who has contracted the virus - not sure they tell me who the person is, or even where I came into contact with them - but then I am REQUIRED to self isolate for 14 days - and the radio advert states "that means no going to work , no visits to the shops, no friends visiting etc." - so seems even more stringent that the initial lockdown where "shopping for essentials" was an allowable reason to leave the house - so, if I get that call, I phone in sick to Tesco and I get full pay for those 14 days? Or if I'm lucky I'll get SSP (about 1/3rd of normal pay), or I'll get nothing (or need to take AL).

So, in this scenario, let's say the person who has caught it works in Tesco with me - so all Tesco staff on shifts with that person will also get the same phone call?
What about customers - will they trace customers with their clubcard data? Or GPS through their phones?

Could be an awful lot of people "self isolating for 14 days" just to prevent the possible spread.

I understand the science behind it - but the economics of it make no sense. If it happened to Tesco, would they have to ramp up their Covid Temp recruitment again?

Title: Re: Pandemics & Tesco's policy
Post by: Mr Brightside 24 on 02-07-20, 01:32PM
Surely as a company/store level they should/could keep the 8am opening time as this at least gives pickers a bit of a chance with pick rate, and less time trying to dodge customers (our store still hasn't corrected the flow for pickers, so they are still having to pick backwards down every aisle yet their was an increase in the pick rate target. This on top of the increase of customers from 70 to 110. Seems to me like Tesco as a company can't care less about the health and safety of their dot com staff
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 02-07-20, 02:07PM
If one member of staff on a shift tests positive then all staff on that shift should be required to isolate for 14 days.  It's the only logical decision for safety of staff and customers.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 02-07-20, 05:46PM
Lol my store has had way more than 70 customers at most times
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 02-07-20, 06:01PM
well from the keeping britain fed thing that tesco posted about, they start with an initial 50 people think it was then ramp it up after the 40 dotcom leave to 110 or so? i'd have to check again but theres far more than that in ours anyhow. and I agree with Nomad, Anyone on the same shift should be required to isolate, otherwise they are possibly infecting more and more.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 02-07-20, 06:11PM
I’ve just seen on the news (Scotland) only caught tail end of it but it said face mask will be mandatory in shops, does this include Tesco? Also I’ve got asthma and can’t realy wear one
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 02-07-20, 08:27PM
Medical exemptions apply .
Title: Re: Pandemics & Tesco's policy
Post by: Cal1607 on 02-07-20, 09:19PM
Moral in my store is a rock bottom. Store letting far too many customers in the store. Overtime is cut to a minimum everywhere except dot com and from next week we are apparently getting rid of the outside queue so the masses will be allowed to enter freely. There's constant queues at the checkouts easily 4/5 deep most of the day but this is now seen as the new normal. Its just not safe for the staff working or customers.
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 03-07-20, 01:07AM
Customer informed us today "this shop is the only one still doing this rubbish" when asked to wait outside due to the numbers in store, followed by "and just so you know coronavirus is actually nearly over now and everyone has to go back to normal from Saturday anyway its the law" this is the sort of attitude that will cause another spike in the infections and put us all back into a full lockdown.

As for stores allowing unlimited numbers in, and social distance rules to be ignored then complaints need to go in, health and safety grievance at the very least, one thing I will say about the shop I work in is this is still taken very seriously hence the annoyed customer we had today at being asked to wait.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 03-07-20, 08:40AM
And to that customer I would have replied...
"Tell that to the grieving families, who couldn't be with, or hold their loved ones that died alone last night, and the ones who will continue to die alone, until there is a vaccine!"
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 03-07-20, 12:37PM
As per my previous request, who do we complain to?
If the "no queue outside" rule has come from Head office, our hands are tied.
Are Tesco really putting themselves at risk of the wrath of the HSE? Presumably, by having signs informing customers of social distancing requirements, this meets the minimum standards required - then it's up to customers whether you want to come into Tesco or not.

Won't it be the same for pubs?Are we to believe that within a few weeks we won't have someone in a pub turning round and saying "Oi, you spilt my pint mate!!"
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 03-07-20, 12:48PM
Have you spoken to your health and safety rep?
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 03-07-20, 01:42PM
Free for all today just wait till they have to isolate all staff.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 03-07-20, 05:37PM
Quote from: lucgeo on 03-07-20, 12:48PM
Have you spoken to your health and safety rep?

Rep? As in Union?
Or store?

If we have a Health and Safety Rep in store, they've been keeping their head well down for many a year - I've forever been complaining (in vain) about the air con (either freezing cold for weeks on end, or like an oven, normally in the middle of a heatwave!!) - I have asked who I should complain to - and get told "Head office control that" - and any "complaint" is simply through my manager - and then I rarely get any response.

But when I commented on the "free for all " in our store a couple of weeks ago, I was told the directive came from the SM and deputy SM.

As Hammer says - "wait till we all need to self isolate"
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 03-07-20, 06:14PM
A health & safety rep is for the store, they're independent, so not necessarily a union rep.
You're H&S rep should be named on the union notice board.
They attend all Union and forum meetings, and they have a reserved seat on the store forum.
Title: Re: Pandemics & Tesco's policy
Post by: dairyfresh on 04-07-20, 03:23PM
One way system goes next week and amount allowed in increases
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 04-07-20, 04:16PM
I think most areas of the UK are now at 1+metres social distancing so it was only a matter of time before they increased numbers allowed in .
I was out (unusual for me) earlier in the week at B&Q , they had someone at the door spraying peoples hands with sanitizer which I thought was good and much as i believe that all customers should have to were masks(medical exemptions being applied)  i really dont think i could work in one all day .
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 04-07-20, 05:05PM
my store is going back to 24 hours and one way system is going
Title: Re: Pandemics & Tesco's policy
Post by: londoner83 on 04-07-20, 05:32PM
Think all one way systems are going from Wednesday
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 04-07-20, 07:58PM
Well the Sainsbury’s near me has not had a one way system at all, neither has the Morrison’s, Asda, B&M Or Lidl and Aldi.
The B&Q has but no-ones stuck to it, nor has it been enforced by the staff that work there or has any employee been spraying people’s hands.
I’ll also add that none of the staff that work in any of the above retailers have actually stuck to the social distancing measures when I’ve been in shopping in them.
The same goes for the Tesco extra nearest me too.

I will point out that all the stores have had a queuing system outside the store, but it’s a free for all once inside.

The best retailer I’ve been in was actually Homebase, queuing system outside, once at the door they explained how the store is operating currently, and what’s expected of the customers, too every customer, before they let you in.
They literally were only letting in a handful of people at a time.
You could literally walk round the entire store and not bump into another customer.
This was still in place today when I visited.

Obviously with the 2m rule being reduced most measures introduced will either be scrapped or reduced to compensate.
What people decide to do will be down to each individual, but it clear to see that a large majority of people have had enough of the measures and apart from queuing outside(which a lot are not happy about now) are ignoring every bit of government advice going.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 04-07-20, 11:38PM
I can honestly say that due to personal circumstances my family has stuck to guidelines and actually have rarely been out of the house . I'm absolutely disgusted at peoples attitudes on beaches , at illegal races and street parties , Dominic Cummings,  mass street protests . I've come to the conclusion that I will do what I have to do to protect my family . I feel for those that get the virus while working but anyone that gets it from not social distancing or breaking the guidelines is really just getting what they deserve .
Title: Re: Pandemics & Tesco's policy
Post by: tempworker2020 on 05-07-20, 04:07AM
Quote from: Morris999 on 04-07-20, 07:58PM
Well the Sainsbury’s near me has not had a one way system at all, neither has the Morrison’s, Asda, B&M Or Lidl and Aldi.
The B&Q has but no-ones stuck to it, nor has it been enforced by the staff that work there or has any employee been spraying people’s hands.
I’ll also add that none of the staff that work in any of the above retailers have actually stuck to the social distancing measures when I’ve been in shopping in them.
The same goes for the Tesco extra nearest me too.

I will point out that all the stores have had a queuing system outside the store, but it’s a free for all once inside.

The best retailer I’ve been in was actually Homebase, queuing system outside, once at the door they explained how the store is operating currently, and what’s expected of the customers, too every customer, before they let you in.
They literally were only letting in a handful of people at a time.
You could literally walk round the entire store and not bump into another customer.
This was still in place today when I visited.

Obviously with the 2m rule being reduced most measures introduced will either be scrapped or reduced to compensate.
What people decide to do will be down to each individual, but it clear to see that a large majority of people have had enough of the measures and apart from queuing outside(which a lot are not happy about now) are ignoring every bit of government advice going.

I get where you are coming from about Homebase however there are unbelievable pressures on staff and it is a pain to work in.  I know in my local store the pressure in Homebase has caused staff to leave.  Homebase has struggled to get the balance between getting it right and making the staff feel bad for every breach of social distancing.  I do not know if this is a local issue or a national issue, my Ex boyfriend works in Homebase and he was always on edge in normal circumstances.
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 05-07-20, 10:27AM
Quote from: londoner83 on 04-07-20, 05:32PM
Think all one way systems are going from Wednesday

Ours is although to be honest most customers have stopped following it now, some still do and some who do genuinely forget will say sorry and follow it again but most people just look at you like your talking a load of rubbish when asking them to use one way system.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 06-07-20, 01:34PM
Yes, confirmed that all the signs, tape markings, one way system, and single queue down one aisle are all going - so "back to normal"
I presume they'll keep the screens at the till - but didn't ask.
However from a "checkouts" perspective, the interesting thing will be whether they will go back to "opening every till" - what I've observed is that they have cut back on checkout hours whilst able to fall back on the "we're only allowed to open every second checkout" - and possibly "we've got someone on the door and down the queuing aisle" - but I worked yesterday - and Sundays are pretty much back to normal (and it would have been worse if it had been BBQ weather) - so extremely busy for the six hours we're open - especially in the last couple of hours - and yet we only had 5 cashiers plus self service - as usual none of the managers helped out - other than walking around observing - the general feedback seems to be a cutback in hours.
Oh well, maybe management are foreseeing the near future when a new supermarket opens nearby in a few weeks.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 06-07-20, 02:26PM
Maybe covid is the excuse they've been waiting for to get rid of I dont queue ?
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 06-07-20, 04:10PM
So Tesco are basically going to allow mass gatherings in-store.....pretty sure that's illegal.As for everything's back to normal that's a laugh nothing's normal about working for these twats anymore.
Title: Re: Pandemics & Tesco's policy
Post by: sammy on 06-07-20, 04:31PM
I don’t queue is being switched back on in my store and every checkout can be opened and customers will queue at each checkout rather than 1 big queue. They say the 2 metre rule is staying but 450 people are going to be allowed in rather than 250. How can the be right. It’s been busy as it is
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 06-07-20, 05:31PM
No worries they will be inundated with sick calls and people self isolating for two weeks.
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 06-07-20, 05:42PM
Good old union doing it's up most to look after everyone as usual.joke.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 06-07-20, 06:56PM
Quote from: sammy on 06-07-20, 04:31PM
I don’t queue is being switched back on in my store and every checkout can be opened and customers will queue at each checkout rather than 1 big queue. They say the 2 metre rule is staying but 450 people are going to be allowed in rather than 250. How can the be right. It’s been busy as it is

IDQ was never turned off, however it’s not being used in stores or by SD’s to measure front end performance.
Currently there is no time scales to when the business will start using it as a performance measure again.
What is being used is a new dashboard to measure checkout operator performance(scan rate, tender time etc), and while this will be visible to SD’s, SM’s and managers it will come down weekly and used to help plan where to put resources and identity opportunities to best serve the customers.
It’s about getting the balance right between service and functionality at the frontend now the government has started to relax the lockdown measures.
Yes IDQ will return as a frontend performance measure but not yet.
There was a Zoom call a few weeks ago about all of this for Checkout managers, with all the info sent down on comms centre last week.
Title: Re: Pandemics & Tesco's policy
Post by: miriam on 06-07-20, 08:53PM
In my store they are already using this process
They used something simular before
Title: Re: Pandemics & Tesco's policy
Post by: checkoutmonkey on 06-07-20, 09:26PM
my understanding is that Tesco are returning to the IDQ promise to customers (so always opening another till if a queue forms) without actually using it as a performance metric at the moment.

Gotta laugh though, apparently although the single queue is to go as of wednesday, as Team Supports if we find that there are too many customers waiting to check out we are to revert back to a single queue until all the customers are served. Quite how they expect us to flip between business as normal and one queue round the back of the shop every time it gets busy whilst making sure social diatancing is adhered to is beyond me. I foresee an utter shambles at the front end, to be honest, especially considering our hours have now been cut to the point that we're lucky if we have the staff to open more than half of our tills at any one time.

Classic Tesco expecting us to deliver on unrealistic expectations without being given the support and resources that we need to do so, and then who will get the blame when it all goes t**s up I wonder...
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 06-07-20, 09:37PM
I think the point is being missed are staff protected enough.No I don’t think so I’m also talking shopfloor ,the company doesn’t give a s***.If it’s about service why have stores had their staff cut as much as they have.Its all about money it’s all it’s ever about.
Title: Re: Pandemics & Tesco's policy
Post by: lalaland on 07-07-20, 10:44AM
Do staff have to be informed when a colleague tests positive for COVID this has happened but when a colleague found out they were told it was confidential information and it had to be kept secret and anyone talking about it would be given a let’s talk.
Title: Re: Pandemics & Tesco's policy
Post by: as1284576 on 07-07-20, 10:57AM
Quote from: lalaland on 07-07-20, 10:44AM
Do staff have to be informed when a colleague tests positive for COVID this has happened but when a colleague found out they were told it was confidential information and it had to be kept secret and anyone talking about it would be given a let’s talk.

This happened at my store. 2 colleagues tested positive for covid-19 while at work. Sent home and the day continued like nothing ever happened, no other collegues were told as its a "privacy issue", but we all soon found out lol
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 07-07-20, 02:52PM
Quote from: as1284576 on 07-07-20, 10:57AM
Quote from: lalaland on 07-07-20, 10:44AM
Do staff have to be informed when a colleague tests positive for COVID this has happened but when a colleague found out they were told it was confidential information and it had to be kept secret and anyone talking about it would be given a let’s talk.

This happened at my store. 2 colleagues tested positive for covid-19 while at work. Sent home and the day continued like nothing ever happened, no other collegues were told as its a "privacy issue", but we all soon found out lol

There's privacy issues and then there's exacting due dilligence on health and safety concerns, if 2 colleagues tested positive for COVID19, the shop should have been shut and employees told to go home due to the risk of infection. Normally health issues are a private matter unless it endangers the general public.

Chances are the mateyboy managers in question want to salvage their big 6, so they're misinforming everyone and keeping schtum.

Found this on ACAS website...

Multiple outbreaks in the workplace

If there is more than one case of COVID-19 associated with a workplace, employers should contact their local health protection team to report the suspected outbreak.

Find your local health protection team.

The heath protection team will:

undertake a risk assessmentprovide public health advicewhere necessary, establish a multi-agency incident management team to manage the outbreak
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 07-07-20, 04:05PM
Yeah our store had no hand gel for weeks (or very little except for customers) union informed store manager that if  staff tested positive for corona, the whole store would need to be closed down and a deep clean preformed. Funnily enough the next day the store had loads of hand gel
Title: Re: Pandemics & Tesco's policy
Post by: Poolboy77 on 07-07-20, 08:38PM
Has anyone on this tread actually read the briefing properly. I do wander. At no stage has it said Tesco is going less than 2 metres. The numbers quoted are completely wrong on here. If you had a capacity of 250 before it can only increase to 50% of it. That would be 125 by my maths. So that would be 375, 75 people below your incorrect calculation. Please read the briefing properly before you quote incorrect information which causes worry for staff than the actual process does
Title: Re: Pandemics & Tesco's policy
Post by: sammy on 07-07-20, 08:53PM
Sorry it was 300 before. It’s now gone up to 450.
Title: Re: Pandemics & Tesco's policy
Post by: miriam on 08-07-20, 08:59AM
I've been informed in my store all stickers on the floor with arrows and one way system to b removed today
I find this a bit concerning because not all who were shielding (extremely vulnerable) have returned to work
I feel They are a bit premeture in doing this

Anyone show light on why this is happening
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 08-07-20, 09:50AM
££££
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 08-07-20, 10:16AM
Quote from: miriam on 08-07-20, 08:59AM
I've been informed in my store all stickers on the floor with arrows and one way system to b removed today
I find this a bit concerning because not all who were shielding (extremely vulnerable) have returned to work
I feel They are a bit premeture in doing this

Anyone show light on why this is happening

Miriam, none of the shielding colleagues have returned to work yet, it’s only the vulnerable colleagues who are in the process of returning.
There’s a clear distinction between the two.
Now when the government shielding finishes on 1st August that’s when the extremely vulnerable(shielding not self-isolating) colleagues will return.
The company said it would be reviewed every 4 weeks, so we are expecting an update hopefully by the end of the week.
Title: Re: Pandemics & Tesco's policy
Post by: miriam on 08-07-20, 01:02PM
Morris999

Would it be better that guidelines for stores to keep in place until all have returned then the process can be shared amongst colleagues
All colleagues would feel better
Morris999
I might not put dots and crosses in right place but I do know what I've read
Title: Re: Pandemics & Tesco's policy
Post by: lackofinterest on 08-07-20, 01:36PM
Quote from: dotnochance on 08-07-20, 09:50AM
££££
exactly!!! no other reason whatsoever >:(
Title: Re: Pandemics & Tesco's policy
Post by: Poolboy77 on 08-07-20, 01:58PM
I would say no one on here has read the pack properly stop causing mass panic on this site report the actual facts
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 08-07-20, 02:28PM
I would say you've got a workforce sick of being treated like s*** by s***......mass panic no just peed off with it.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 09-07-20, 03:14AM
The trouble with the one way system is forcing people to all go to same area. As you come into the store not everybody would head to A1. Some will go directly to A3 for example.
You can end up with huge congestion on A1 and the rest of the store is quiet and queues building up outside. The one way system was removed for us yesterday and we were counting how many people we had in the store. The feel was that we were shocked at how many were in the store as it did not feel like it. We did not have any customer complaints, in fact people were pleased. Some colleagues were nervous to start with but soon found that it actually felt a lot better. We had to keep the single queue at checkouts though, it did not work having a free for all at the checkout ends of aisles.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 09-07-20, 11:47AM
I guess the one way system is store dependent. Ok, you're always going to have people who either ignore the arrows or are forgetful or miss them.
But we didn't have a regimented system which meant everyone had to go "down" aisle 1 - if they didn't need anything from aisle 1 or 2, they could head straight to aisle 3; what they couldn't do would be to come in the entrance and head down aisle 2 (or 4 or 6) as these were "up" aisles rather than down.

We tended to get a log jam in our aisle with stuff like pasta/gravy/soup etc. I think this was simply because this aisle had a lot of products (i.e. lots of small products which didn't take up much room on the shelf - unlike something like soft drinks or crisps multipacks).

The other area of congestion was the one queue system - often the queue would snake down two or even three aisles (we are not a big store - so that represented over 20% of the shop).

I haven't been in this week yet - but I believe the one queue system is gone - and that is a good thing in my eyes.

I have noticed - on a completely tangental point - that the share price has been steadily falling over the last couple of months - falling from around 260p (in Feb and April) to around 210p today - is this because Tesco have now lost their "competetive" advantage (i.e. when other shops, pubs and restaurants were closed) - or is it something else? I don't think the stock market as a whole has fallen that much
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 09-07-20, 12:15PM
Maybe all the cuts aren't looking that clever now......
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 09-07-20, 02:45PM
Until they make face coverings mandatory in all stores,  following Scotland's example, then the arrival of a second peak is almost a certainty.

I have said from the outset, that face coverings should have been worn...even while the "experts" we're saying of little benefit...Ha! They got proved wrong there aswell! Now they're saying it only helps stop spreading to other people...so if everyone wears one hmmm... ???
In my opinion, the next thing they should be doing is turning off the bloody air con in any enclosed space...its just recirculating the air and blasting it down on people. They're all over the place and some ceilings aren't high enough to not get a direct hit!
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 09-07-20, 07:07PM
I went shopping today and didnt enjoy it one bit. Trying to keep aisles one way would help
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 09-07-20, 08:13PM
Me neither  8-)

Hardly any customers wearing face masks or gloves...pushing past and leaning over each other...bloody free for all...one older female customer continually coughing...no mask, no attempt to cover her mouth with her hand...afraid I lost it when she was almost stood next to me coughing..." Jesus Christ, cover your mouth when you cough, where's your mask?" She seemed shocked and said she'd just come out of hospital after an operation and the cough wasn't one to worry about...seriously ??? Told her she should be wearing a mask, especially as she's probably more vulnerable after op!

Very little social distancing, no obvious concern by anyone. Local Tesco done away with one way system and regulated entry, relying on 2m distancing, and common sense! GIVE ME STRENGTH!!
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 10-07-20, 09:26AM
https://www.bbc.co.uk/news/uk-england-berkshire-53346509 (https://www.bbc.co.uk/news/uk-england-berkshire-53346509)
QuoteTesco said it encouraged all colleagues and customers to follow the latest government advice and added it had introduced extensive measures across its stores to keep people safe, including regular deep cleaning

https://www.thesun.co.uk/money/12076610/tesco-coronavirus-one-way-queue/ (https://www.thesun.co.uk/money/12076610/tesco-coronavirus-one-way-queue/)
QuoteTesco changes its social distancing rules by removing one-way systems and increasing customer limits

https://www.entertainmentdaily.co.uk/lifestyle/shoppers-brand-tesco-reckless-after-it-reviews-in-store-safety-measures/ (https://www.entertainmentdaily.co.uk/lifestyle/shoppers-brand-tesco-reckless-after-it-reviews-in-store-safety-measures/)
QuoteSupermarket Tesco has left customers enraged after reportedly removing floor arrows and signage that promote social distancing.

Confused  8-)  why should anybody be confused  :question:
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 10-07-20, 12:11PM
Regular deep cleaning?

Given what some retailers (who've only been allowed to open since mid June) are now doing, it seems Tesco have just dropped everything and are pretty much back to normal.

So, stores such as book shops which "quarantine" books for 72 hours after someone touches them but doesn't buy.
Cleaning chip and pin devices after every transaction.

etc.etc.

Now Tesco just seem to carry on as normal.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 10-07-20, 12:37PM
Also nobody monitoring the trollies now, so just being abandoned anywhere ( ours is not a coin slot trolley) so anywhere away from the cleaning station.
Though to be fair, other supermarkets don't section used and cleaned trollies, and the cleaning station is inside, so you've handled the used, possibly contaminated trolley, en route yo the cleaning station  :-X
Title: Re: Pandemics & Tesco's policy
Post by: Bacons on 10-07-20, 05:02PM
It's not the fault of Tesco if people can't wash their hands or stop touching their faces.
Title: Re: Pandemics & Tesco's policy
Post by: miriam on 11-07-20, 09:46AM
Barafear

I agree with you

Everything back as it was in January

Like no virus existed
All the money spent putting things in place all removed and torn up
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 11-07-20, 12:34PM
Same in the store I’m in, seems like it’s back to business as usual, a part from couple of people using face masks, you could be forgiven for thinking Coronavirus had never happened, of course nobody wants to see a spike or second wave but when one looks at past pandemics and indeed the situation abroad it seems we could we’ll end up with one and at some point soon be back to square one, with just about everywhere closed and distance measures back the places kept open.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 11-07-20, 03:37PM
Quote from: Bacons on 10-07-20, 05:02PM
It's not the fault of Tesco if people can't wash their hands or stop touching their faces.

Last time I shopped in Tesco, I didn't notice any hand washing stations dotted around the shop floor  ???
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 11-07-20, 03:38PM
Quote from: miriam on 11-07-20, 09:46AM
Barafear

I agree with you

Everything back as it was in January

Like no virus existed
All the money spent putting things in place all removed and torn up

Are you saying they have dispensed with all the protective screens etc??
Title: Re: Pandemics & Tesco's policy
Post by: miriam on 11-07-20, 03:59PM
Lucgeo
No one lining up outside as there is no limit to how many allowed in store
All the tape on the floor has been removed
So free for all at checkouts
2 checkout operators back to back with cardboard cut out between them
screen for now in place don't know how much longer they will be up
Title: Re: Pandemics & Tesco's policy
Post by: rayinski on 11-07-20, 07:02PM
The screens are going to be replaced with permanent one's (according to our store manager) and we have a plastic screen between cashiers on the tills that have back to back one them (not that you'll find me using one as it leaves insufficent room to move).
Title: Re: Pandemics & Tesco's policy
Post by: lindajohnson38 on 12-07-20, 10:26AM
Hi this is my first post when pm said 1m ruling we had an email from usdaw saying 2 metre rule is still to be followed and everything they had agreed with usdaw was to stay the same, now we are removing one way system allowing more customers in store getting rid of queuing system in store so free for all already ... it was bedlam in store with those rules now they have done this it's worse didn't feel safe before definitely not now, apparently this has come from head office which makes me laugh as they are still working from home !! All the other shops which have now opened have more protection than supermarkets ...my question is where is paddy from usdaw now telling Tesco that's not what pm said ?? Partnership joke!!! If you go on our Tesco or gives you Covid risk assessment stating updated 3rd July which says nothing about removing anything !!
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 12-07-20, 01:30PM
Have you spoken to your union rep, and H&S rep?? They need to get written clarification on what the acceptable practice is, going forward.
Title: Re: Pandemics & Tesco's policy
Post by: lindajohnson38 on 13-07-20, 10:12AM
Yes spoke to usdaw rep and they have spoken to management they doing what they have been told to do by head office ...so my point still stands why is union leaders letting this happen when rules never changed as far as tesco go they say they are following government guidelines but the 1m +rule says mitigating circumstances 1 of which is reducing amount of customers in an enclosed space yet we have increased so which rules are they going by seems to me tesco are just worried about profit over customer and collegue health.
Title: Re: Pandemics & Tesco's policy
Post by: miriam on 13-07-20, 10:32AM
Linda I agree
Government guidelines are not being followed in any of the areas
I'm in contact with government on a weekly basis and have confirmed this
Union are working with as in on same side as tesco
Making up rules as they go along again
Tesco are not the only ones it's across the board mental health don't come into it


Title: Re: Pandemics & Tesco's policy
Post by: Chambers21 on 14-07-20, 10:11AM
So will all staff have to wear a mask now?
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 14-07-20, 10:28AM
Someone mentioned on the face masks thread that retail staff will be exempt.
As I mentioned a couple of days ago, bus drivers are exempt on public transport because they sit behind a screen.
So I guess that means that checkout staff are also ok.
But that would seem to discriminate against shop floor staff - we await final confirmation.

The whole Tesco "safety" policy and even the wider reduction in restrictions opens a whole can of worms.
I'm flummoxed that it is only "retail" environments that have to follow this facemask rule?
So a busy pub (or even a quiet pub) will not need to ensure their customers wear masks?

It's all a mystery to me!!
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 14-07-20, 10:43AM
You cant eat or drink with a mask on . I know in other countries you have to wear a mask into a restaurant/bar and then can take it off when seated .
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 14-07-20, 11:28AM
As a dot.com driver I have only been wearing a face covering (a Sparco helmet liner with the top pull down the back of my neck) when delivering to frail, vulnerable customers who need their shopping taking indoors.  Will not be bothering while walking into work through the shop floor but sticking to the wider aisles and still observing the two metre distancing lines.

When I take over a van I wipe down the steering wheel and other controls and door handles with desanitiser and have the windows fully open for several minutes to get a complete change of fresh air.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 15-07-20, 11:26AM
I work in a Scottishstore. Face marks need to be worn crossing the shop floor but if you are behind a screen, as in on a till, you don't need to wear once behind the screen. The company have provided three masks per person per day. Most colleagues wear own. A few colleagues are selling home made ones. The local chemist has done a good trade on visors. A few are wearing those neck scares worn by hill walkers.
Most of our customers were wearing anyway. People have been very creative and found a way forward. I have seen one person with diving goggles and a snorkel and another wearing a welding shield. It has been just over a week and we have only had one complaint. No queues at door, only a hold up when someone goes to town with the hand sanitiser but most do a quick clean and move on into the store. I had to ask people to move yesterday as they had met a friend in the doorway, one coming in and one going out and just stood talking with people building up round them. They were totally unaware. That is the biggest issue we have just now. A lot of people are seeing people they have not seen for a long time but it does not matter where they happen to meet in the store it causes congestion. This has always happened but it blocks off a bigger area now.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 02-09-20, 12:38PM
So my store is now getting staff sent home (dotcom) because someone has tested positive for corona (a dotcom team support),now that ts puts out labels/trays/hands out cigs and other stuff, he's had contact with everyone and a lot of it, face masks arn't worn through the back ts dont ever wear one unless going to shop floor so that's a joke, now we have to through the back! except for night shift they still dont wear masks till shop opens, as a vulnerable staff member can i request emergency holiday for a week? what are my rights? as i dont feel particularly safe   
Title: Re: Pandemics & Tesco's policy
Post by: T.C.1 on 02-09-20, 03:37PM
I suppose all the dot.com customers from that day should all be informed aswell??
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 02-09-20, 07:39PM
Nope the dotcom customers won't be informed as "all processes will of been done safely and had many hours before delivery to avoid it spreading" most likely anyhow... Surprising that they were sending some home, ours just continue until they test positive.... Not after contact, have to go get tested.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 02-09-20, 09:24PM
I thought that the virus could live on surfaces for up to 72hrs , dotcom picked same day as delivered .
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 03-09-20, 08:49AM
There is a difference between how long a virus can be viable for and how long it can be detected.  From what I can make out the first is a few hours, the second a few days but the evidence is still sketchy.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 03-09-20, 03:35PM
Well My flatmate has come down sick so have just had the corona test and is now waiting for results, as I’m staying in same house helpline said I have to quarantine as well till results come back. Phoned duty to let them know! Duty says are you sick as well? I’m like no I’m fine, duty then says your fine to come in then🤨 I’m like no. No f****ng wonder there’s Coronavirus in my store
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 03-09-20, 04:07PM
Yeah policy is work while your fine, if your not ill keep coming in, if someone from same household tests positive then just distance from them and keep working.... Just an idiot company.....  :-X
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 03-09-20, 04:21PM
wait that's Tesco's actual policy?
nhs policy is "you live with someone who has symptoms or tested positive
someone in your support bubble has symptoms or tested positive"
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 04-09-20, 02:02AM
"You should advise the colleague who has the symptoms that they should isolate for 10 days returning on day 11 if they no longer have the high temperature. The other colleagues do not need to isolate, unless they receive a message from the contract tracing team/app advising that they also need to isolate."

3.6 What if a colleague has been in contact with someone outside of their home who has COVID-19?

There is no need for a colleague to self-isolate unless they have the COVID-19 symptoms, or they have been contacted by the contract tracing team/app. Colleagues should continue as normal, taking recommended precautions. However, if a colleague develops any symptoms they should immediately follow the self-isolation process.

Does however say in the Q&A though for managers -

Colleagues should self-isolate if they, someone in their household group, or someone in their bubble group who they have been in contact with over the last 14 days develop the symptoms of coronavirus illness (COVID-19), these are:

Problem is that there has been a wide case of it not being done this way, ours for example some were forced to come in, and those who did actually have Covid they told staff they were on holiday and it wasn't Covid related....  8-) >:(
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 04-09-20, 10:03AM
https://inews.co.uk/news/business/tesco-angers-staff-unfair-covid-19-quarantine-rules-625980 (https://inews.co.uk/news/business/tesco-angers-staff-unfair-covid-19-quarantine-rules-625980)

QuoteStaff at Tesco’s UK headquarters are angry about new rules stipulating they must take unpaid or annual leave if they need to quarantine at home following an overseas trip.

The new rules recently implemented by the supermarket giant are viewed as unfair given many office-based staff at the FTSE 100 company have been working from home since Britain entered lockdown in March. They say they would be able to carry out their jobs as normal if made to quarantine.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 04-09-20, 02:54PM
This is a bit of a draconian policy, common sense and government guidelines says if work can be done remotely during the pandemic then until further notice, it's advisable for this to carry on being the case. No point in increasing risk of transmission and infection.

Unfortunately for the bottom line, their roles can't be done remotely. Sad as it is, they're 2 different types of jobs entirely. I can see a lot of people being up in arms about this, but logic dictates that is correct.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 05-09-20, 10:19AM
https://www.dailymail.co.uk/news/article-8697431/Multiple-Tesco-workers-infected-coronavirus-vast-distribution-centre.html (https://www.dailymail.co.uk/news/article-8697431/Multiple-Tesco-workers-infected-coronavirus-vast-distribution-centre.html)

QuoteSeveral Tesco workers have tested positive for coronavirus at a vast distribution centre where 1,800 staff supply 318 stores.

The warehouse, in Livingston, West Lothian, confirmed a 'small number' of colleagues who tested positive for the virus are now self-isolating at home.

I reckon a 'small number' in relation to 1,800 would be in the region of only 5%, i.e. 90 workers
Title: Re: Pandemics & Tesco's policy
Post by: BUY TESLA STOCK on 05-09-20, 01:48PM
Livingston supply our store. Now we might have covid by post. Stock being delivered from these warehouses should be left for so many days before handling. Might save a few staff and customers contracting it.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 19-09-20, 11:07AM
https://www.newtownabbeytoday.co.uk/news/people/coronavirus-glengormley-tesco-staff-self-isolating-after-testing-positive-2975536 (https://www.newtownabbeytoday.co.uk/news/people/coronavirus-glengormley-tesco-staff-self-isolating-after-testing-positive-2975536)
QuoteTesco has confirmed a number of employees at its Northcott branch in Glengormley have tested positive with Covid-19.




https://www.portadowntimes.co.uk/news/people/concern-over-covid-19-case-tesco-store-2975567 (https://www.portadowntimes.co.uk/news/people/concern-over-covid-19-case-tesco-store-2975567)
Quote“This is a totally unacceptable situation that senior management are placing their employees in. They are showing a blatant disregard for the safety and well-being of their employees as well as their customers.




https://www.bracknellnews.co.uk/news/18729083.tesco-warfield-supermarket-land-big-fine/ (https://www.bracknellnews.co.uk/news/18729083.tesco-warfield-supermarket-land-big-fine/)
QuoteCharges brought forward by Bracknell Forest Council (BFC) accused Tesco of failing to discharge their general health and safety duty to a member of the public, as well as failing to discharge their health and safety duty to an employee from a period between April 2017 and December 2017.
Title: Re: Pandemics & Tesco's policy
Post by: T.C.1 on 19-09-20, 04:10PM
If another national lock down happens I would imagine it would be the most vulnerable colleagues will be shielded with payment coming out of holidays or sick pay? Plus there was a bit of panic buying today in store!!
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 19-09-20, 08:15PM
There's been cases where I work. If T* closed that, that's a huge proportion of T* stores not getting any groceries. Same with Waitrose/Sainsbury's etc if they had to close DC's. While you're all high fiving on here cos there's no supermarkets open, who's that knock at the door? Oh, it's a bad man about to do his shopping in your house. Is that what you want?
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 19-09-20, 09:28PM
Running stores on the staffing levels they are doing,may aswell just open the doors anyway and help yourself.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 19-09-20, 09:51PM
Quote from: Nomad on 19-09-20, 11:07AM
https://www.newtownabbeytoday.co.uk/news/people/coronavirus-glengormley-tesco-staff-self-isolating-after-testing-positive-2975536 (https://www.newtownabbeytoday.co.uk/news/people/coronavirus-glengormley-tesco-staff-self-isolating-after-testing-positive-2975536)
QuoteTesco has confirmed a number of employees at its Northcott branch in Glengormley have tested positive with Covid-19.


It was 4 , in  a large store . Not exactly a big percentage of the staff
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 21-09-20, 08:53PM
Just done a dotcom order for delivery Wednesday evening, now I live in a part of the UK that as of 6pm tomorrow evening,  noone is allowed in anyone elses house because our covid cases are at 55.7 per 100000 , the worst in the UK . When I went to checkout my order a new message appeared giving the option for bagless delivery again and stating that as long as we are not isolating the driver will deliver inside the house . Have drivers been told this ? Why now when cases all over are rising ?
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 21-09-20, 11:39PM
As always the final decision rests with the driver who will do a dynamic risk assessment.  Not unreasonably in the current situation I think most drivers will not deem it safe to deliver inside the house by default and will only do so for frail and elderly customers taking extra precautions:  Face covering; open doors;  customer retires to another room; not touching anything inside or around the house.
Title: Re: Pandemics & Tesco's policy
Post by: Fixxer on 22-09-20, 01:36PM
Face masks now mandatory (from Thursday) for those in the retail sector in England. Removing the previous exemption.
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 22-09-20, 02:08PM
Is it Thursday or Monday? Which ever it's about time .
Title: Re: Pandemics & Tesco's policy
Post by: Fixxer on 22-09-20, 02:16PM
Quote from: notsofunny on 22-09-20, 02:08PM
Is it Thursday or Monday? Which ever it's about time .

From Thursday according to this: https://www.retail-week.com/coronavirus/face-coverings-to-become-mandatory-for-retail-staff-from-this-week/7035809.article?authent=1
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 22-09-20, 03:27PM
Any chance they can start making people queue to get in again as it's getting really busy again now and impossible to social distance in our store. It's not even Xmas yet either.

On masks, personally I have been wearing one at times at work but not always. For example, I work on one of the more manual departments and it's also usually hot down my end of the store. I have usually been wearing my mask when around an area a bit crowded with customers and then removing it afterwards. It gets uncomfortable to wear all of the time when you're actually doing pretty hard work and getting hot anyway. I think they've gone a bit too far by making it compulsory for all shop staff but that's just my opinion. I'm not against wearing masks at all however and am more than happy to wear one when doing my own shopping for 5-20 minutes. It's just not comfortable to be wearing it for a 9 hour shift when manually working quite hard.
Title: Re: Pandemics & Tesco's policy
Post by: Hammer10 on 22-09-20, 04:01PM
They should allow staff to have a 15 min break every 2 hours to give them a break from wearing one.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 22-09-20, 04:58PM
Quote from: Fixxer on 22-09-20, 02:16PM
Quote from: notsofunny on 22-09-20, 02:08PM
Is it Thursday or Monday? Which ever it's about time .

From Thursday according to this: https://www.retail-week.com/coronavirus/face-coverings-to-become-mandatory-for-retail-staff-from-this-week/7035809.article?authent=1

Fines of up to £10,000, how much does he think Retail workers earn lol.
Title: Re: Pandemics & Tesco's policy
Post by: Fixxer on 22-09-20, 05:10PM
Quote from: NightAndDay on 22-09-20, 04:58PM
Fines of up to £10,000, how much does he think Retail workers earn lol.

With fines in place you can guarantee T will have managers going round enforcing it. Although the fines are personal you can bet you'd get customers 'reporting' workers for not wearing masks and that'd bring unwanted negative attention to the store.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 22-09-20, 05:19PM
I've suspected this was coming. We have had a full aisle in my DC reserved for masks/hand gel and so on recently. (bizarrely in between bws and pop aisles)
Title: Re: Pandemics & Tesco's policy
Post by: Halftone84 on 22-09-20, 05:23PM
Quote from: BarryZola on 22-09-20, 03:27PM
Any chance they can start making people queue to get in again as it's getting really busy again now and impossible to social distance in our store. It's not even Xmas yet either.

My local extra had a massive queue Sunday, and my express have started having a queue outside when needed.  As the panic buying gets worse I imagine it'll be a bit more frequent.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 22-09-20, 05:25PM
Speaking to the checkout lady today, she said there's going to be a traffic light system?
Title: Re: Pandemics & Tesco's policy
Post by: londoner83 on 22-09-20, 05:48PM
They are installing a traffic light system to store doors. If under a set number instord it will show green and you can enter, if too many inside it will be red and you cant till people leave.
Title: Re: Pandemics & Tesco's policy
Post by: Fixxer on 22-09-20, 05:58PM
Quote from: londoner83 on 22-09-20, 05:48PM
They are installing a traffic light system to store doors. If under a set number instord it will show green and you can enter, if too many inside it will be red and you cant till people leave.

They have one of these at my local M&S. It's pretty good if people follow it but get a group of 4+ or whatever and it doesn't work too well.
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 22-09-20, 06:34PM
Quote from: londoner83 on 22-09-20, 05:48PM
They are installing a traffic light system to store doors. If under a set number instord it will show green and you can enter, if too many inside it will be red and you cant till people leave.

Great news. Is this a nationwide thing? It would be welcome as it really has been ridiculous in the past couple of weeks considering we're still supposed to be doing social distancing etc.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 22-09-20, 06:59PM
Quote from: londoner83 on 22-09-20, 05:48PM
They are installing a traffic light system to store doors. If under a set number instord it will show green and you can enter, if too many inside it will be red and you cant till people leave.

Can't or shouldn't?
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 22-09-20, 07:17PM
Bit strange that bus drivers were not included in this new "everyone must wear a mask" order.
Or Taxi drivers for that reason?

But ALL retail staff must - even those behind protective screens?

So will we be back to every second till again or is it ok to be close to each other for 6+ hours a day now that we're all wearing masks?

I'm not one of those "conspiracy" theorists - but I do agree it's uncomfortable and hot wearing one for a whole shift.
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 24-09-20, 02:42AM
Bus drivers are behind a plastic sheet ,Cab drivers have been told that from thursday that they will also need to have a mask on , as to store tills do they not have a plastic sheet between the tills ? also  are not back to back ?
Title: Re: Pandemics & Tesco's policy
Post by: pixpix on 30-10-20, 11:06AM
Hi guys.
So I tested positive with Covid two weeks ago. Had to self isolate for 10 days since first symptoms - under that I have fallen under Company Sick Pay but today I heard from person who does payroll at my store that there is delays in sick payments for covid? She said there is some general error in coding this - is this true? Have you had issues with that?
Title: Re: Pandemics & Tesco's policy
Post by: Verity on 30-10-20, 12:19PM
Hi all, I'm urgently needing to contact someone about COVID and H&S issues I am having at work.  As of yet I have been unable to get in touch with anyone senior and I have no access to any of Tesco's Policies or Contact information. Who is the people team or is there any phone numbers I could contact someone on?
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 30-10-20, 02:40PM
Might be worth trying the protector line depending on how serious it Is,I think the company is going out of its way to make it as difficult as possible for staff to voice concerns at the moment.Lets face it who actually feels safe in store at the moment.
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 30-10-20, 02:45PM
As an employee, you should be able to log on to the Tesco colleagues site, and policies for people. It should be available for every colleague.

If you're in the union speak to your rep, your h&s rep is for all store colleagues, not just for union members.

If you have brought your concerns to your SM..Senior team managers, line manager and being ignored, or they are the issue...then the PM contact details, and the protector line numbers should be openly displayed on the store staff notice board. However, I wouldn't hold out much hope of either being overly concerned, as they will just pass the buck back to store.  If the issue is of extreme concern, then you can contact Head Office and request area senior people partner contact details, or notify your local council.
Title: Re: Pandemics & Tesco's policy
Post by: 80377494 on 30-10-20, 04:09PM
pixpix

It's true , there is a specific code for covid related absences in order to be paid from day 1. After weeks of complaining on Yammer that some codings were being ignored by Payroll, Head Office finally identified and admitted that there is a problem. Unfortunately, there is no set reason as to why this is happening, there is no pattern and Head Office is struggling to resolve the issue. Wages Clerks check the week after someone has been coded with a covid issue and if the colleague hasn't been paid, have to send a Comms form to correct the error. The major problem is that if a colleague is off in the week prior to the cut off for overtime/absences it is impossible to know until pay week.
Title: Re: Pandemics & Tesco's policy
Post by: Verity on 30-10-20, 10:11PM
I can login to the tesco colleagues site and only access a few things, I'm blocked from all the policies and contacts which has been an ongoing issue that they won't fix. I've got the protector line info, but that will be a last resort.  Never been told about a union or have any idea what other contacts might be available even though I've been employed for a while.

Turning in to a horrible experience at this rate, what's even more stupid is they don't even follow their own rules and guidance and seem to prefer blatantly encouraging virus transmission >:(

Title: Re: Pandemics & Tesco's policy
Post by: xtrouble on 31-10-20, 12:28PM
We have been told that following a member of staff's positive test, there's no need to self isolate unless we were in close maskless contact with them for 15 mins !  I think big T or local management are making it up as they go along
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 31-10-20, 12:29PM
That does actually conform with current government guidance.
Title: Re: Pandemics & Tesco's policy
Post by: xtrouble on 31-10-20, 12:35PM
Oh, ok, thanks. Well done Tesco's !
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 31-10-20, 03:33PM
You only self isolate if your contacted by track and trace
Ripped straight from gov website
“people who spend significant time in the same household as a person who has tested positive for COVID-19
sexual partners
a person who has had face-to-face contact (within one metre), with someone who has tested positive for COVID-19, including:
being coughed on
having a face-to-face conversation within one metre
having skin-to-skin physical contact, or
contact within one metre for one minute or longer without face-to-face contact
a person who has been within 2 metres of someone who has tested positive for COVID-19 for more than 15 minutes
a person who has travelled in a small vehicle with someone who has tested positive for COVID-19 or in a large vehicle or plane near someone who has tested positive for COVID-19”
The 1 meter rule is interesting since most people/workers in my store come a lot closer than that, so ask yourself how close where you to the person

https://www.gov.uk/government/publications/guidance-for-contacts-of-people-with-possible-or-confirmed-coronavirus-covid-19-infection-who-do-not-live-with-the-person/guidance-for-contacts-of-people-with-possible-or-confirmed-coronavirus-covid-19-infection-who-do-not-live-with-the-person#i-think-i-have-had-contact-with-someone-who-has-tested-positive-for-covid-19-but-i-have-not-been-notified-and-advised-to-self-isolate-what-should-i-do
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 31-10-20, 03:49PM
Quote from: dotnochance on 31-10-20, 03:33PM
You only self isolate if your contacted by track and trace
Tesco is conveniently missing out half the rules as pre usual to suite themselves. so no they aren’t conforming with government guild-lines they are skipping a large part of it, ie did u come into 1-meter of the infected person

https://www.gov.uk/government/publications/guidance-for-contacts-of-people-with-possible-or-confirmed-coronavirus-covid-19-infection-who-do-not-live-with-the-person/guidance-for-contacts-of-people-with-possible-or-confirmed-coronavirus-covid-19-infection-who-do-not-live-with-the-person#i-think-i-have-had-contact-with-someone-who-has-tested-positive-for-covid-19-but-i-have-not-been-notified-and-advised-to-self-isolate-what-should-i-do

Read the part “What is meant by a ‘contact”
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 05-11-20, 03:20PM
Saw something that came down on comms today . It says if you test positive,you should be prepared to notify NHS track and trace and also provide your manager with a list of close contacts . Close contacts are someone you've been within 1 metre of for ONE  minute or 2 metres of for 15 minutes . So obviously managers are meant to be notifying close contacts in store to isolate .
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 05-11-20, 10:24PM


sound Interesting since if that happens in a Express the whole store would have to shut down ,,yet I wonder if they would ..
Title: Re: Pandemics & Tesco's policy
Post by: foe on 07-11-20, 10:59PM
can someone help me please? someone from my household has just been tested positive, I suppose I need to self-isolate for 14 days now. In that case, will I be paid from day no1 or day no4? Have been with the company for over 10 years
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 07-11-20, 11:59PM
You should ne paid from day 1
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 08-11-20, 04:43AM
Do you not go and get a test done and return to work if you don't have it ? or do you just take the 14 days off with out testing ?

And do Tesco pay you full wages or just SSP ?
Title: Re: Pandemics & Tesco's policy
Post by: foe on 08-11-20, 07:02AM
well, that is my question :)

I'm having a day off now and the person got a positive results yesterday.


COVID-19 Amended People Policy

Last updated 21 October 2020


"What do we want to change? Where a colleague has been confirmed as having Coronavirus (COVID-19) orhas been advised to attendisolation or self-isolate, they will be paid from the first day of absence.The same will apply for colleagues who have a new, continuous coughor temperature over 37.8°Cwho are self-isolating,as per the guidance(see Coronavirus Absence Guidefor information on isolation timelines)."

"What do we want to change?" - this is a bit vague



Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 08-11-20, 10:42AM
Quote from: notsofunny on 08-11-20, 04:43AM
Do you not go and get a test done and return to work if you don't have it ? or do you just take the 14 days off with out testing ?

And do Tesco pay you full wages or just SSP ?

No , if you're in contact with  a positive case you need to isolate for 14 days as that is the incubation period of the virus. 
If you have symptoms (not related to knowing you've been in close contact) you isolate get a test and if its negative you can can return to work .
To my knowledge it is full pay .
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 08-11-20, 12:29PM
Does it come from your sick pay allowance?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 08-11-20, 12:42PM
 I think so but not 100% certain . I know the shielding sick pay does so could be getting them mixed up .
Title: Re: Pandemics & Tesco's policy
Post by: foe on 09-11-20, 12:05PM
my manager told my friend that if the employee is isolating because there is a covid in the household he will be paid 0 for that period of 2 weeks. my manager is also the person who doesn't know much but...
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 09-11-20, 05:30PM
Yes it does come from sick pay allowance if your shielding due to any form of isolation and also the above comment your manager is an idiot and the person should be paid from day 1.
Title: Re: Pandemics & Tesco's policy
Post by: pixpix on 11-11-20, 07:47PM
Quote from: 80377494 on 30-10-20, 04:09PM
pixpix

It's true , there is a specific code for covid related absences in order to be paid from day 1. After weeks of complaining on Yammer that some codings were being ignored by Payroll, Head Office finally identified and admitted that there is a problem. Unfortunately, there is no set reason as to why this is happening, there is no pattern and Head Office is struggling to resolve the issue. Wages Clerks check the week after someone has been coded with a covid issue and if the colleague hasn't been paid, have to send a Comms form to correct the error. The major problem is that if a colleague is off in the week prior to the cut off for overtime/absences it is impossible to know until pay week.

So I was off with my Covid between 18th and 28th of October with 28th being my return to work day. That was quite early enough as cut off for pay was on 5th of November. Is it possible that the error caused it?
Title: Re: Pandemics & Tesco's policy
Post by: Halftone84 on 24-11-20, 07:34PM
Girls mom went for a covid test.  Store manager still told her to come to work last night.

Girls mom's results have come back positive today.  What happens to all staff who worked with her last night ?  We've been told "nothing, because she isn't showing symptoms".

Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 24-11-20, 10:06PM
What a company to work for hey........it’s because there’s no plan b anymore.Putting yourself and families at risk with a pathetic she’s showing no symptoms justification.Everyone in contact should be self isolating it’s not up for negotiation with these idiots.Just imagine god forbid if someone close to you became ill ,beggars belief what these pr**k* are up to on a daily basis now.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 25-11-20, 01:26AM
In future if the store manager wants you to come in if your showing symptoms, ask for it in writing, and tell them you will be sending that letter off to head office for clarification, see how many store managers will keep the BS up then
Title: Re: Pandemics & Tesco's policy
Post by: StinkyPoo on 26-11-20, 04:01PM
Are the stores in tier 3 allowed to open 24 hours from next month?
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 26-11-20, 09:12PM

Cant see why not , if local shops can stay open 24 hours a day so can Tesco , as it is I have not seen anything to say how the hours are effected during the lock down so should not make any difference during tier 3 ,,
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 27-11-20, 06:39AM
The whole point in going 24 hours is to try and spread the shopping time over a longer period and save a little congestion during the day.
Title: Re: Pandemics & Tesco's policy
Post by: lackofinterest on 27-11-20, 06:52AM
sorry don't agree. in my opinion main reason is greed
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 27-11-20, 09:47AM
Tesco closed down staff canteens - while keeping the subsidised restaurant at head office, of course  - meaning tens of thousands of staff have to start work on freezing winter mornings without a hot breakfast. Tesco refused to pay the cleaning companies extra to pick up broken glass etc, so GA's have to risk getting cut by doing it themselves.

Every decision Tesco makes is based on the desire to make as much money as possible for the senior staff, and to Hell with everyone else. Head office couldn't care less about easing congestion in the stores; it's all about getting as many punters through the doors as possible, so the board can, "earn" their bonuses.

Anyone who thinks head office gives a damn about the real workers hasn't been paying attention.  8-)
Title: Re: Pandemics & Tesco's policy
Post by: Preacherpauly on 15-12-20, 12:18AM
If a member of you family is track and traced and you have to isolate until the tests come back do we get paid for being off?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 15-12-20, 08:44AM
You only have to isolate if you are contacted by track and trace not a family member . If a member of your household tests positive then you have to isolate and yes you do then get paid .
Title: Re: Pandemics & Tesco's policy
Post by: expressman77 on 15-12-20, 07:00PM
Quote from: lackofinterest on 27-11-20, 06:52AM
sorry don't agree. in my opinion main reason is greed
[/quote
It was to ease congestion and congestion when stores closed at 10abd to make it easier
For the local community
The first stores to go 24 hours were ones near factories etc that operated 24 hours
Title: Re: Pandemics & Tesco's policy
Post by: expressman77 on 15-12-20, 07:06PM
Quote from: VladPutin on 27-11-20, 09:47AM
Tesco closed down staff canteens - while keeping the subsidised restaurant at head office, of course  - meaning tens of thousands of staff have to start work on freezing winter mornings without a hot breakfast. Tesco refused to pay the cleaning companies extra to pick up broken glass etc, so GA's have to risk getting cut by doing it themselves.

Every decision Tesco makes is based on the desire to make as much money as possible for the senior staff, and to Hell with everyone else. Head office couldn't care less about easing congestion in the stores; it's all about getting as many punters through the doors as possible, so the board can, "earn" their bonuses.

Anyone who thinks head office gives a damn about the real workers hasn't been paying attention.  8-)

Staff can buy food to eat in the shop where they work,  head office believe it or not is an office,  no food available to buy anything .
And fancy working for a company who want to make money , whatever next .
Think i aggree with you ,it would be so much better to work for a company who want to loose money and close down
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 15-12-20, 07:37PM
I normally work in an office and can buy hot food (at the moment working from home). I work for a business that is highly profitable and everyone at all levels is treated with respect and dignity, my employer is the worlds most ethical employer.

As extreme as Vlads posts are, they are none-the-less mostly accurate, there's making money and there's doing so by making unethical and short sighted decisions that they will see the consequences of in the long term.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 15-12-20, 10:55PM
Quote from: expressman77 on 15-12-20, 07:06PM
Quote from: VladPutin on 27-11-20, 09:47AM
Tesco closed down staff canteens - while keeping the subsidised restaurant at head office, of course  - meaning tens of thousands of staff have to start work on freezing winter mornings without a hot breakfast. Tesco refused to pay the cleaning companies extra to pick up broken glass etc, so GA's have to risk getting cut by doing it themselves.

Every decision Tesco makes is based on the desire to make as much money as possible for the senior staff, and to Hell with everyone else. Head office couldn't care less about easing congestion in the stores; it's all about getting as many punters through the doors as possible, so the board can, "earn" their bonuses.

Anyone who thinks head office gives a damn about the real workers hasn't been paying attention.  8-)

Staff can buy food to eat in the shop where they work,  head office believe it or not is an office,  no food available to buy anything .
And fancy working for a company who want to make money , whatever next .
Think i aggree with you ,it would be so much better to work for a company who want to loose money and close down

You obviously don't work in a store, or you wouldn't post such drivel. Allow me to elucidate.

Many staff begin their shift before checkouts are open, so they would have to buy their breakfast during their actual break, then wait in line to use the staff canteen microwave. All of which takes away time from their actual break. Unlike head office, where, "work" consists of coming up with brilliant ideas like replacing plastic bags with paper ones that are utterly useless, store staff actually carry out a vital job. One which involves a fair amount of physical effort. They shouldn't have to spend time waiting in line to buy food, then heat it up, all before they can sit down and relax.

If the company was serious about saving money, they'd fire a significant percentage of head office staff. They produce nothing of value.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 15-12-20, 10:57PM
Quote from: NightAndDay on 15-12-20, 07:37PM
I normally work in an office and can buy hot food (at the moment working from home). I work for a business that is highly profitable and everyone at all levels is treated with respect and dignity, my employer is the worlds most ethical employer.

As extreme as Vlads posts are, they are none-the-less mostly accurate, there's making money and there's doing so by making unethical and short sighted decisions that they will see the consequences of in the long term.

Obviously not Tesco, then! :D ;D
Title: Re: Pandemics & Tesco's policy
Post by: expressman77 on 16-12-20, 01:25AM
Quote from: VladPutin on 15-12-20, 10:55PM
Quote from: expressman77 on 15-12-20, 07:06PM
Quote from: VladPutin on 27-11-20, 09:47AM
Tesco closed down staff canteens - while keeping the subsidised restaurant at head office, of course  - meaning tens of thousands of staff have to start work on freezing winter mornings without a hot breakfast. Tesco refused to pay the cleaning companies extra to pick up broken glass etc, so GA's have to risk getting cut by doing it themselves.

Every decision Tesco makes is based on the desire to make as much money as possible for the senior staff, and to Hell with everyone else. Head office couldn't care less about easing congestion in the stores; it's all about getting as many punters through the doors as possible, so the board can, "earn" their bonuses.

Anyone who thinks head office gives a damn about the real workers hasn't been paying attention.  8-)

Staff can buy food to eat in the shop where they work,  head office believe it or not is an office,  no food available to buy anything .
And fancy working for a company who want to make money , whatever next .
Think i aggree with you ,it would be so much better to work for a company who want to loose money and close down

You obviously don't work in a store, or you wouldn't post such drivel. Allow me to elucidate.

Many staff begin their shift before checkouts are open, so they would have to buy their breakfast during their actual break, then wait in line to use the staff canteen microwave. All of which takes away time from their actual break. Unlike head office, where, "work" consists of coming up with brilliant ideas like replacing plastic bags with paper ones that are utterly useless, store staff actually carry out a vital job. One which involves a fair amount of physical effort. They shouldn't have to spend time waiting in line to buy food, then heat it up, all before they can sit down and relax.

If the company was serious about saving money, they'd fire a significant percentage of head office staff. They produce nothing of value.

Yes I work in stores and thanks for your education obviously from all your comments
Better ones and more organised ,
But then yours cant be that bad as you wouldn't still work for Tesco,
Regardless of all your moans and rudeness to others..
I dont know what you do but you sound like so many stock controllers I know .
Always knows best and us the hardest working person in the store, don't like how the
Company makes profit but dint mind taking any bonus they offer, or do you hand them back
As a protest
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 16-12-20, 03:36AM
We have free bread in our canteen. As the drinks are free you can help yourself to a hot drink and toast. We don't have the free fruit just now because of covid but I hear some stores still provide. A free hot drink and toast is basic and the resturant meals in head office are subsidised. I would not pay resturant prices daily, even though not at full price. Some in my store keep a box of cereal in locker. Some bring in packets of porridge. Some bring in beans and have beans on toast. None of these need great organisation.
Some places of work provide free meals. Some have shower rooms and gyms. Some jobs also pay a lot more than we get.
We are not perfect, we can't pretend we are but I don't really miss the canteen food that often. Despite a few attempts to change it was not healthy. Unless you were lucky enough to be able to go for breaks as the food went out it was not that great.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 16-12-20, 08:15AM
Quote from: expressman77 on 16-12-20, 01:25AM
Quote from: VladPutin on 15-12-20, 10:55PM
Quote from: expressman77 on 15-12-20, 07:06PM
Quote from: VladPutin on 27-11-20, 09:47AM
Tesco closed down staff canteens - while keeping the subsidised restaurant at head office, of course  - meaning tens of thousands of staff have to start work on freezing winter mornings without a hot breakfast. Tesco refused to pay the cleaning companies extra to pick up broken glass etc, so GA's have to risk getting cut by doing it themselves.

Every decision Tesco makes is based on the desire to make as much money as possible for the senior staff, and to Hell with everyone else. Head office couldn't care less about easing congestion in the stores; it's all about getting as many punters through the doors as possible, so the board can, "earn" their bonuses.

Anyone who thinks head office gives a damn about the real workers hasn't been paying attention.  8-)

Staff can buy food to eat in the shop where they work,  head office believe it or not is an office,  no food available to buy anything .
And fancy working for a company who want to make money , whatever next .
Think i aggree with you ,it would be so much better to work for a company who want to loose money and close down

You obviously don't work in a store, or you wouldn't post such drivel. Allow me to elucidate.

Many staff begin their shift before checkouts are open, so they would have to buy their breakfast during their actual break, then wait in line to use the staff canteen microwave. All of which takes away time from their actual break. Unlike head office, where, "work" consists of coming up with brilliant ideas like replacing plastic bags with paper ones that are utterly useless, store staff actually carry out a vital job. One which involves a fair amount of physical effort. They shouldn't have to spend time waiting in line to buy food, then heat it up, all before they can sit down and relax.

If the company was serious about saving money, they'd fire a significant percentage of head office staff. They produce nothing of value.

Yes I work in stores and thanks for your education obviously from all your comments
Better ones and more organised ,
But then yours cant be that bad as you wouldn't still work for Tesco,
Regardless of all your moans and rudeness to others..
I dont know what you do but you sound like so many stock controllers I know .
Always knows best and us the hardest working person in the store, don't like how the
Company makes profit but dint mind taking any bonus they offer, or do you hand them back
As a protest

You, "work in stores"? Given your lack of basic grammar and slavish devotion to the company line, you must be a manager. In which case, you don't actually work at all. :D ;D

Managers get bonuses. Real workers like me get a few quid extra for a couple of weeks and a £20 gift card. 8-)
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 16-12-20, 08:17AM
Quote from: Redshoes on 16-12-20, 03:36AM
We have free bread in our canteen. As the drinks are free you can help yourself to a hot drink and toast. We don't have the free fruit just now because of covid but I hear some stores still provide. A free hot drink and toast is basic and the resturant meals in head office are subsidised. I would not pay resturant prices daily, even though not at full price. Some in my store keep a box of cereal in locker. Some bring in packets of porridge. Some bring in beans and have beans on toast. None of these need great organisation.
Some places of work provide free meals. Some have shower rooms and gyms. Some jobs also pay a lot more than we get.
We are not perfect, we can't pretend we are but I don't really miss the canteen food that often. Despite a few attempts to change it was not healthy. Unless you were lucky enough to be able to go for breaks as the food went out it was not that great.

"Mr Ambassador, with these free hot drinks and bread, you're really spoiling us!" 8-)

(An official Marvel No Prize for anyone who gets this reference. ;))
Title: Re: Pandemics & Tesco's policy
Post by: Theansweris42 on 16-12-20, 01:27PM
There's a challenge, what could be cooked in the toaster that's still in the canteen, obviously toast itself but, bacon, burgers? Hmmmmmm, just thinking...
Title: Re: Pandemics & Tesco's policy
Post by: expressman77 on 16-12-20, 07:36PM
I didn't use grammar as it would be wasted on people like you ,, 
Actually I don't agree with a lot of what Tesco do, I just don't s**g people off for sake of it.
Obviously some people would prefer stock  to come on pallets taking 3 hours to check off and put away,  staff to hand write  reducing labels,  having to price each item, employ staff just to keep loading up trolleys of beans and coke to put out on the shelves 1 by 1, staff having to count the warehouse every day.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 16-12-20, 08:43PM
[admin]Topic is "Pandemics & Tesco's policy".[/admin]
Title: Re: Pandemics & Tesco's policy
Post by: Nightproduceworker on 19-12-20, 05:12PM
Hi just a question on the isolation period, apparently if you been put in isolation from an alert on the NHS app due to someone being tested postive for covid in our Tesco( only a few got the message). I was told I can come back in 3 days early from my isolation due to new government guidelines for Tesco("retail").  An email was sent out apparently to Tesco management. Is this true? Cause I cannot see this on the Tesco website policy and Tesco wouldn't be breaking the rules aswell as myself. I understand it's Christmas week but surly that's not right?
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 19-12-20, 07:11PM
Ask for a copy of the email, the only rule change that I know is isolation has changed from 14-10 days.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 20-12-20, 07:02PM
So, a second National Lockdown coinciding with a No Deal Brexit?

The words, "Perfect Storm" come to mind... :o
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-12-20, 01:10PM
What a f****ng joke our store is now, those traffic lights are a waste of f****ng time, I’m sure some b*****d manager has covered the sensor, as our doors never close! the amount of customers in the store was phenomenal, in 15 years working in Tesco I’ve never seen it so busy, guess Covid is giving us a pass for xmas
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 21-12-20, 01:34PM
Yup, same here. Four shopping days left, but you would have thought today was Xmas Eve. You could barely move for customers, and even though we'd had a big delivery, most of it was gone by lunchtime.

Like I said, a perfect storm: Christmas, Lockdown II and Brexit.
Title: Re: Pandemics & Tesco's policy
Post by: BUY TESLA STOCK on 21-12-20, 01:43PM
Should we panic buy?

Politicians suggesting no shortages  ;D
Sainsbury’s saying the fruit and veg will run out  (-*-)
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-12-20, 01:58PM
Our toilet roll aisle is wiped
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 21-12-20, 02:25PM

   ??? Had to go to get my medication from the Chemist , went past about 30 fruit and veg shops , all packed to the shy with fruit and veg so if Sainsburys say they  are going to run out I would say they need to sack the Buyers , or is it that they have so much they want to panic the public into clearing everything they have in stock  ???

And so what if I cant get my oysters or Bubbly its not as if we have any thing great to toast this x mas or new year what with so many dead or dying ,

I am seeing so much gloom talk I just wonder what happened to the great British bulldog spirit  and at the same time despair to think what would we do if we had to deal with a war like the ones in the past ,,, Flag up the white flag I would think  :(


Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-12-20, 02:47PM
No, they said they have lots of produce already IN the country but past Xmas with the freight ban with France! after Xmas might see problems, reason those and all shops have plenty of produce now, is that produce came in before the ban.
Title: Re: Pandemics & Tesco's policy
Post by: barafear on 21-12-20, 03:00PM
went in to work on the tills at Tesco yesterday to be told that all cashiers must now wear a mask all the time, despite being behind the plastic screen.

I asked "where has this come from?" - was told "the manager"

So is this Tesco policy or Govt policy or our manager?

How are you supposed to engage with customers wearing a mask all day?

Behind a screen.

With another screen behind your back (blocking the cashier sitting behind you) .

Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-12-20, 03:07PM
Quote from: barafear on 21-12-20, 03:00PM
How are you supposed to engage with customers wearing a mask all day?
the same way you do when not wearing a mask
I’m going to guess your in England and this won’t affect you since you don’t wear a mask and have a medical condition, you’ll be off since the announcement for all vulnerable and extremely vulnerable staff to stay home. Hope that helps and enjoy I’m your time off
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 21-12-20, 03:50PM
Quote from: dotnochance on 21-12-20, 02:47PM
No, they said they have lots of produce already IN the country but past Xmas with the freight ban with France! after Xmas might see problems, reason those and all shops have plenty of produce now, is that produce came in before the ban.

I don't see the french or anyone else carrying on with the ban after all I would say that they cant have French farmers not being able to export all the produce they are growing let alone the other country's sitting around to and allowing the french or any other country from doing the same , Just heard that the same Virus has been found in other EU country's so it just could be that its to late for the french to carry on keeping the ports closed ,

Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-12-20, 03:56PM
I’m sure the French farmers will manage perfectly well with their other European neighbours
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 21-12-20, 04:27PM
Quote from: dotnochance on 21-12-20, 01:58PM
Our toilet roll aisle is wiped

I see what you did there. ;D
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 21-12-20, 05:54PM
Quote from: dotnochance on 21-12-20, 01:10PM
What a f****ng joke our store is now, those traffic lights are a waste of f****ng time, I’m sure some b*****d manager has covered the sensor, as our doors never close! the amount of customers in the store was phenomenal, in 15 years working in Tesco I’ve never seen it so busy, guess Covid is giving us a pass for xmas

Good point. I went in my local T* today and never even thought of the traffic lights. But the shop was full of customers. Far more than has been since the pandemic started here. Shows that money comes before people's health
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 21-12-20, 06:18PM
It always did. In spite of all the signs on the floor measuring out Two Meters, punters have ignored the Social Distancing rules since the beginning of the Pandemic. And Tesco did nothing to enforce them. But then, the people ultimately responsible are sitting on their backsides in nice, safe offices. As long as the money keeps coming in, why would they care? They're not the ones having punters literally trying to climb over them to grab things off the shelves.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 21-12-20, 07:33PM
A huge problem in our store is 3-4people to a trolley and I don't mean young kids like parents and teenage kids , absolutely no need
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 22-12-20, 06:13AM
Quote from: barafear on 21-12-20, 03:00PM
went in to work on the tills at Tesco yesterday to be told that all cashiers must now wear a mask all the time, despite being behind the plastic screen.

I asked "where has this come from?" - was told "the manager"

So is this Tesco policy or Govt policy or our manager?

How are you supposed to engage with customers wearing a mask all day?

Behind a screen.

With another screen behind your back (blocking the cashier sitting behind you) .

I can't believe you were only told this yesterday we have been wearing them for ages. Only time we can remove is if sat at table in canteen, when you get up from break you have to put back on again. We have worn masks behind screens, in the warehouse, in the bakery (bake off) everywhere. Many were wearing anyway but we were briefed ages ago so a few that didn't do so now. I am in a Scottish store but I thought it was the same for everyone.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 22-12-20, 06:15AM
Quote from: dotnochance on 21-12-20, 02:47PM
No, they said they have lots of produce already IN the country but past Xmas with the freight ban with France! after Xmas might see problems, reason those and all shops have plenty of produce now, is that produce came in before the ban.

Produce, by it's very nature, has a short code. You can't stockpile it. Panic buying combined with delays at the ports will inevitably lead to shortages. We're starting to see it already in my store.
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 22-12-20, 09:37AM
If you can't stockpile fresh produce in a warehouse what makes a customer think they can stockpile it at home?   8-)
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 22-12-20, 10:51AM
Stupidity
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 22-12-20, 12:47PM
Quote from: gomezz on 22-12-20, 09:37AM
If you can't stockpile fresh produce in a warehouse what makes a customer think they can stockpile it at home?   8-)

Looking at how much produce Tesco send in to stores makes me wonder how even Tesco think we should be stock pilling it in a store warehouse , so its not just customers thinking that way ,

Reminds me of a few years ago going into a Store and the Manager had told the CAs to put all the potatoes in the chiller to keep them fresh  ??? :-X

 
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 22-12-20, 01:36PM
Quote from: gomezz on 22-12-20, 09:37AM
If you can't stockpile fresh produce in a warehouse what makes a customer think they can stockpile it at home?   8-)

I'm sorry, did you just ask a question that is predicated on customers acting in a logical and sensible manner?! :D ;D
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 22-12-20, 07:57PM
Some fresh produce have reasonably long shelf lives dont they?
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 22-12-20, 08:46PM
The majority of Produce lines have codes of around a week, max.
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 22-12-20, 08:59PM
Quote from: notsofunny on 22-12-20, 12:47PMReminds me of a few years ago going into a Store and the Manager had told the CAs to put all the potatoes in the chiller to keep them fresh  ??? :-X
Keeping potatoes in a cool dark place is the best way to store them isn't it?  Whether that counts a keeping them fresh is another question.  But if the chiller isn't in the dark then not sure what effect that has.
Title: Re: Pandemics & Tesco's policy
Post by: Mrbline on 25-12-20, 06:54AM
Who do we contact regarding breaches
Title: Re: Pandemics & Tesco's policy
Post by: notsofunny on 25-12-20, 05:11PM
Quote from: gomezz on 22-12-20, 08:59PM
Quote from: notsofunny on 22-12-20, 12:47PMReminds me of a few years ago going into a Store and the Manager had told the CAs to put all the potatoes in the chiller to keep them fresh  ??? :-X
Keeping potatoes in a cool dark place is the best way to store them isn't it?  Whether that counts a keeping them fresh is another question.  But if the chiller isn't in the dark then not sure what effect that has.

Potatoes should never be put in the cold once they have been harvested , they tend to turn black if you do so , so store them in a cool dark humid place which is best , but never in a chiller ,, But then what would most managers know
Title: Re: Pandemics & Tesco's policy
Post by: newguy20 on 27-12-20, 11:32AM
Quote from: Welshie on 21-12-20, 07:33PM
A huge problem in our store is 3-4people to a trolley and I don't mean young kids like parents and teenage kids , absolutely no need

This has been an issue here especially when there's been more severe phases of lockdown with very little else open. You would see a whole family come out, as you say, parents with teenagers etc old enough to be left alone at home, almost as a family outing. They'd leave an hour or so later with about five things in the basket none of which essentials.

We stopped enforcing it as the amount of abuse just went through the roof.

(Yes I know some may have circumstances that mean they can't leave their children or whatnot, but that doesn't apply to every single one of them...)
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 07-01-21, 09:42PM
https://www.cornwalllive.com/news/cornwall-news/tesco-workers-told-switch-track-4862329 (https://www.cornwalllive.com/news/cornwall-news/tesco-workers-told-switch-track-4862329)

QuoteDespite the guidance, a person working at the Redruth Tesco store, who preferred to remain anonymous, said it was "cheeky as hell", as a colleague who might receive a positive test is still likely to be a fairly close contact, as they work inside the same store.

A valid point I think.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 07-01-21, 09:57PM
Why would you disable the app if the phone is in the locker, it is you who is moving about potentially exposing yourself to covid, not the phone, if anything a more sensible policy would be for the track and trace app to be enabled with phones on employees at all times, this policy reeks of Tesco trying to prevent people self isolating and to stay in work.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 07-01-21, 11:07PM
It came from government guidance that if your phone is not on you, then turn the app off.
You are only to have the app turned on when your phone is on you.

Eg. Your on checkouts all day, sat behind a protective screen on your own.
You leave the app turned on with your phone in your locker.
A bakery colleague at the other end of the store that you have no contact with whatsoever also leaves their phone in locker with app turned on.
They then test positive, you would then be told to isolate even though you haven’t been in contact with them.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 07-01-21, 11:29PM
But surely it would make more sense during this time for your phone to be on you at all times? It being in the locker disabled means it won't account for all the customers and staff members that you pass by going about your day to day activities, false negatives would be worse than false positives. And let's face it, you're more likely to come into contact with the virus if you interact with customers or stand near them than at any point outside of work hours.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 08-01-21, 03:20AM
Quote from: Morris999 on 07-01-21, 11:07PM
It came from government guidance that if your phone is not on you, then turn the app off.
You are only to have the app turned on when your phone is on you.

Eg. Your on checkouts all day, sat behind a protective screen on your own.
You leave the app turned on with your phone in your locker.
A bakery colleague at the other end of the store that you have no contact with whatsoever also leaves their phone in locker with app turned on.
They then test positive, you would then be told to isolate even though you haven’t been in contact with them.

Well said.

The NHS is in need of support. We don't need thousands of track & trace isolation and tests being done that are not needed. I get that people are worried and they want to be cautious. We just need to follow the guideline and this is acting with caution. There is a spike due to Christmas mixing. The test results are taking a bit longer and people in my area are having to travel further to get a test or to take the postal option.
The app is important but we need to do all the rest. My iPhone is too old to support the app so I don't have the app. When I could go in a cafe I gave my correct details. I did not mix with family at Christmas as I have a family me,bet that is critically vulnerable. I shop alone, I don't take six family members with me that block the aisles all the way round the store and then block checkouts at the end. I know some need support but do we need whole families in the store, surly one other person should be enough. I wear a mask, I wore a visor all during first lockdown and we had a brief last night and self service colleagues are going to have to wear masks and visors as soon as new packs of visors arrive in stores.
Summing up, we need more than the app and we need to do our bit to protect the app to allow it to work as it should. This in turn supports and protects the NHS as the info is more accurate.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 08-01-21, 10:24AM
Redshoes thank you for that uninteresting peek into your private arrangements and the age of your phone.

However, the sensible answer is that staff that have the app have their phones on them while at work.

The company might not want you to know, but with all the serious health implications for yourself and your family why would you not want to know if someone you work alongside has had a positive result. 
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 08-01-21, 02:19PM
Thank you Nomad, common sense wins the day.
Title: Re: Pandemics & Tesco's policy
Post by: alf on 08-01-21, 03:18PM
Am I missing something but tesco are literally repeating the guidelines from the NHS in regards to lockers.

And I'm sure we'd all agree tesco/managers or whoever, are not medically trained and therefore shouldn't be deviating from that NHS produced advice.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 08-01-21, 03:56PM
I think the bigger question would be would you not want your phone on you with the app active when you're around people that might be positive? The NHS guidelines likely didn't intend for the scenario at Tesco, where they expect you to carry out your duties, part of which, inevitably is being in close proximity to those that might be positive without your phone and app active.

I'd imagine the NHS advice considered other scenarios in mind, to most people, the prospect of not having your phone on you during a period of time where you're the most likely to be infected isn't a sensible proposition.

Maybe the 44 infected with covid in the store in Scotland mentioned in an article about a week ago was due to people putting their phones in the locker with the app disabled.
Title: Re: Pandemics & Tesco's policy
Post by: alf on 08-01-21, 04:02PM
Then carry your phone?

Problem solved.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 08-01-21, 04:03PM
You'd hope people would be doing that.
Title: Re: Pandemics & Tesco's policy
Post by: alf on 08-01-21, 04:17PM
Again perhaps I'm still missing something, if the issue is people not carrying their phones, how does that relate to the article posted.
Title: Re: Pandemics & Tesco's policy
Post by: Dorbel on 08-01-21, 06:57PM
Tescos current requirements on shielding states:
All clinically extremely vulnerable (cev) and high riskclinically vulnerable (cv) should remain at home and return to shielding
Does anyone know what classifies as "high risk"cv? It's a description I've not found anywhere else.
Title: Re: Pandemics & Tesco's policy
Post by: Fun girl on 08-01-21, 09:07PM
I'm the same, I'm clinically vulnerable I asked my manager about it and he said I need to go to work, I'm diabetic and other conditions and was off in march but not now and its worse this time.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 09-01-21, 12:14PM
As said in another post , CV colleagues should have filled in an OH questionnaire in June , if OH assessed them as A or B , they should have returned to work some with adjustments made . If assessed as C you continued to shield until start of August . Only colleagues assessed as C are required to shield now . That is based on government guidelines and I know it doesn't ease the stress of having an underlying condition  , also if you did not fill in  the questionnaire in June , I would assume that you are not high risk or Tesco would not have let you go back to work in June . New letters are being sent out by CMO and if you receive one then speak to your manager as this would mean you should be shielding this time .
Title: Re: Pandemics & Tesco's policy
Post by: darklighter on 09-01-21, 12:44PM
Staff at a Tesco superstore are mourning two colleagues who died after contracting Covid-19:

https://www.bbc.co.uk/news/55602866
Title: Re: Pandemics & Tesco's policy
Post by: Twinkletoes on 09-01-21, 06:11PM
Seen that about greenock.   Not surprising to be honest.   I work just along road at silverburn and its a breakout waiting to happen.   The dot. Com area is packed like sardines but all they are interested in is money, no social distancing.  Can be a dozen of them in aisle as we try to work, leaning over you etc.   The amount of staff hiding behind sunflower lanyards so they don't have to wear mask is a joke, put them on checkouts as they have no place on shopfloor.   Girl on self scan at nights is mask less, a total joke of a store
Title: Re: Pandemics & Tesco's policy
Post by: Naughty_boy on 09-01-21, 06:38PM
Had to reply to this as it seems to be not getting to the correct point. 
The email we got said quote "All Clinically Extremely Vulnerable (CEV) and high risk Clinically Vulnerable (CV) colleagues" must shield, where in that statement does it say just CEV colleages it  says both CEV and CV and as far as I know the is only 2 categories CEV and CV.
I've been classed by OH as (B) but they also say on the certificate that I'm in "the high risk category" and yet management still say's I can't shield. 

Ps excuse the punctuation I'm c**p at english :-[
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 09-01-21, 07:26PM
As has been put before, high risk CV is a Tesco term only not a government definition.

High risk CV came from OH in June,
If your were classed as high risk then you would have been put in Cat C and Cat C only.
You would have stayed off work till August and again in November.
If that didn’t apply to yourself then you are not classed as High Risk CV.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 09-01-21, 11:35PM
@naughty _boy ,  consult with your Doctor ask if your entitled to a shielding letter as although signed by chief medical officer, they can be sent by gp .
As to not getting to the correct point , people are giving you the answer but its obviously  not the answer you want . If my recollection is right most/all of the high risk cv were pregnant women and they were actually off longer than the CEV. 
Title: Re: Pandemics & Tesco's policy
Post by: nick123 on 10-01-21, 10:25AM
Hi, I was going to start a new topic but I couldn't work out how to do it.

My partner works for Tesco and we need to take a covid test as we have developed symptoms.  Obviously she shouldn't be working whilst awaiting results, do you know if she would be paid regardless of the result of the test?

[mod]Ref: starting new topic. Please read VLH Supporter Benefits (http://www.verylittlehelps.com/index.php?page=17)[/mod]
Title: Re: Pandemics & Tesco's policy
Post by: Twinkletoes on 10-01-21, 12:41PM
Yes nick 123
Title: Re: Pandemics & Tesco's policy
Post by: Naughty_boy on 10-01-21, 12:44PM
Quote from: Morris999 on 09-01-21, 07:26PM
As has been put before, high risk CV is a Tesco term only not a government definition.

High risk CV came from OH in June,
If your were classed as high risk then you would have been put in Cat C and Cat C only.
You would have stayed off work till August and again in November.
If that didn’t apply to yourself then you are not classed as High Risk CV.

I have been classed as high risk and still put in B category, here is a quote from my OH certificate "he falls in the high risk category, but is not within the clinically extremely vulnerable category." .  I've tried to explain to my manager that I should be shielding because I'm high risk numerous times but it's like talking to a brick wall and repeating that I'm down as B so i can't.

I also had to come back at the beginning of June and I was refused shielding on the 2nd lock down as well.

Can someone please explain what category A and B mean, I think I know what C means extremely clinically Vulnerable but is that right also do you think that I'm in the right category >:(.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 10-01-21, 03:42PM
If you went back in June then you are not classed as high risk CV.
If that was the case you would have been off till the start of August and put in Cat C.

When colleagues were referred to OH in June it was only those that were classed as CV, not those that had a shielding letter and were classed as CEV.
All the CV colleagues that went through OH in June were put in 1 of 3 categories, A,B or C.
Colleagues who were classed as low risk CV were put in Cat A and were to return to work immediately with minimal support.
Colleagues who were deemed a higher risk than Cat A were put in Cat B and had significant support put in place for them, and were to return to work as soon as the store could accommodate those changes.
Colleagues who were deemed very high risk were put in Cat C and were to be classed as CEV and return when the government ended the shielding program, which in the end was 1st August.

In July the CEV colleagues were sent to OH and support put in place for them to return when the shielding program ended.

If OH classed you in the very high category then they would have recommended that you did not return in June.
All people partners have a list of those colleagues and checked to make sure the stores sent those colleagues home in November and again in December for tier 4 stores and January for the rest.

Now it might be the wording is slightly wrong on your report or even they put you in the wrong category, either way OH would have told you on the phone which category you were in and whether you were to return in June or stay shielding.
Title: Re: Pandemics & Tesco's policy
Post by: Preacherpauly on 10-01-21, 05:14PM
Quote from: Fun girl on 08-01-21, 09:07PM
I'm the same, I'm clinically vulnerable I asked my manager about it and he said I need to go to work, I'm diabetic and other conditions and was off in march but not now and its worse this time.

Our staff have been told we have to take holiday or unpaid if they want to go off.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 10-01-21, 08:03PM
If someone who has been shielding since March, took a lifestyle break in August, due back at work Jan 4th, completed that day then off shielding again. How many holidays do they accrue(full time - 37.5 hrs per week)? And can management insist holidays are used during shielding time?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 10-01-21, 08:09PM
You accrue normal holidays while shielding and while on lifestyle break . Not 100% sure how they're doing shielding this time but if yes they can insist that holidays are used as they did before .
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 10-01-21, 08:12PM
So lets say this lockdown and shielding ends 21/2/21. How many hols would there be left?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 10-01-21, 09:20PM
Holidays were used in first shielding, holidays will have been used during lifestyle  break  and as I say I'm not sure about this shielding.  Check your payslip.  It will tell you how many holidays earned so far and how many you get in a year . Another factor is length of service that effects  holiday entitlement .
Title: Re: Pandemics & Tesco's policy
Post by: biggguy on 11-01-21, 12:42AM
Quote from: Twinkletoes on 09-01-21, 06:11PM
Seen that about greenock.   Not surprising to be honest.   I work just along road at silverburn and its a breakout waiting to happen.   The dot. Com area is packed like sardines but all they are interested in is money, no social distancing.  Can be a dozen of them in aisle as we try to work, leaning over you etc.   The amount of staff hiding behind sunflower lanyards so they don't have to wear mask is a joke, put them on checkouts as they have no place on shopfloor.   Girl on self scan at nights is mask less, a total joke of a store



Wouldn't say Silverburn was just along the road from Greenock lol
Title: Re: Pandemics & Tesco's policy
Post by: sunshineman on 11-01-21, 01:13AM
My friend has been off since march shielding. when it was time to go back to work their doctor said no and gave them a long term sick note which runs out in three days. the doctor has said they will keep giving them a sick note until it is safe to go back to work as if they get covid then they will not survive.

OH have said they are 'B' and now for the past two months all they have been getting is £95 a week SSP. They have a govt shielding letter again and sent it to their manager but there manager has not responded. They have on their wage slip showing they have two weeks holidays left. if they do not go back to work before april what will happen to those holidays. They are struggling to survive on £95 a week. It is like after 20 years of working at Tesco they have been left out in the cold.

If Tesco accepted furlough from the govt then they would have been paid furlough but Tesco has not so this person is struggling like mad. has anyone got advice, and why is the union not doing anything as per normal
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 11-01-21, 03:04AM
Has your friend not gone through the oh referral, a dr recommendation can form part of this.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 11-01-21, 09:25AM
@sunshineman, people have already answered most of your questions on the other thread you posted these on the other day.
As for holidays if not taken due to sickness then they will be paid at end of holiday year however I cannot remember if it’s just the legal requirement or includes length of service too.
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 11-01-21, 11:00AM
[admin]sunshineman, please do not ask the same questions (albeit rephrased) in multiple threads.[/admin]
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 11-01-21, 12:06PM
Quote from: Welshie on 10-01-21, 09:20PM
Holidays were used in first shielding, holidays will have been used during lifestyle  break  and as I say I'm not sure about this shielding.  Check your payslip.  It will tell you how many holidays earned so far and how many you get in a year . Another factor is length of service that effects  holiday entitlement .

It's not for me, it's for a colleague. They had a meeting with a manager on the 1 day they worked this holiday year(4/1/21), and was told they had 26 days left to take. Does this sound correct?
Title: Re: Pandemics & Tesco's policy
Post by: sunshineman on 11-01-21, 02:02PM
Quote from: Redshoes on 11-01-21, 03:04AM
Has your friend not gone through the oh referral, a dr recommendation can form part of this.

The OH rang and said they were putting them in B and would send them a report to their email address so they could see it. That report was never received. Their doctor said if they caught COVID then the chances of them not surving was very high
Title: Re: Pandemics & Tesco's policy
Post by: sunshineman on 11-01-21, 02:03PM
Quote from: Nomad on 11-01-21, 11:00AM
sunshineman, please do not ask the same questions (albeit rephrased) in multiple threads.

seriously what is up with you, it is not the same question. how about reading the two questions instead of jumping on the band wagon.
Title: Re: Pandemics & Tesco's policy
Post by: sunshineman on 11-01-21, 02:05PM
The way Tesco are treating the COVID situation is shocking and where is the union. Why do we pay our subs when all the union do all the time is hide and agree with Tesco. I think every single tesco worker should leave the union and send them a clear message
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 11-01-21, 03:16PM
@Sunshineman, so on this thread it’s for a friend on the other thread it’s a relative, so which one is it?

The report will be on their OH account, the account that every colleague classed as CV/CEV would have been sent a weblink too by there store in a letter back in June, asking each colleague to go onto so they could be referred to OH.
Only a very small amount colleagues were actually referred by stores instead of them doing it themselves due to the colleague having no access to the internet.
For those colleagues the store will have access/copy of that report.
Now you are saying your friend(from this thread) hasn’t received an email, so they clearly have access to the internet and would have been able to access their OH account to get the report.

No-one is disputing your friend/relative is at serious risk from Covid however you do seem to be asking the same thing just worded differently.
And it’s mostly concerning them being signed off work with a fit note and only getting SSP.
Which unfortunately is Tesco’s policy and no amount of asking on different threads in different ways is going to change that.
The other thing you keep mentioning is about furlough, and again Tesco isn’t furloughing any colleagues.

I’m sure you were asking similar things back in June-August for your Wife.
I get it’s a worrying/stressful time for a lot of people, however in my experience the way Tesco has treated its CEV colleagues has been fantastic, I know a lot of CV colleagues were also very impressed initially until they were classed differently to CEV colleagues, however you must understand that Tesco is just following Government guidance.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 11-01-21, 07:26PM
@sunshineman not to add to your friend/relatives misery but if they have been off sick since August , in the next few weeks they will run out of ssp as everyone only gets 28weeks  . They will get a form from head office approximately 2weeks before it runs out .
They may be entitled to ESA but if the only reason they're off is to avoid covid then I'm not really sure .
All CEV staff returned in our store at some point after shielding,all with varying degrees of illness , Tesco has been very good at placing them in areas where they are as safe as possible and have been very good at saying and supporting that if they didnt feel safe due to too many people or any reason to remove themselves to a safe place . It doesn't sound like your friend /relative or their GP gave them an opportunity to support them back to work and maybe after this lockdown they could try going back to see if it works out . Yes its stressful but it is for all staff but so is not being able to pay bills.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 12-01-21, 02:17AM
Quote from: sunshineman on 11-01-21, 02:02PM
Quote from: Redshoes on 11-01-21, 03:04AM
Has your friend not gone through the oh referral, a dr recommendation can form part of this.

The OH rang and said they were putting them in B and would send them a report to their email address so they could see it. That report was never received. Their doctor said if they caught COVID then the chances of them not surving was very high

Copy of report goes to your email address and another to manager that refers. As the store if they have a copy of the report. If oh has put you in a band that has not set you at the extremely critical stage you are not paid to be off. You can request a move to an area with protection though. Checkouts are behind screens for example. You could also request move to quieter time of day, it will depend on individual store if they can do that for you they can't make someone mov to accommodate but if they have a gap you might be able to fit into different hours.
Title: Re: Pandemics & Tesco's policy
Post by: Trollie Bird on 13-01-21, 05:41PM
Quote from: Twinkletoes on 09-01-21, 06:11PM
Seen that about greenock.   Not surprising to be honest.   I work just along road at silverburn and its a breakout waiting to happen.   The dot. Com area is packed like sardines but all they are interested in is money, no social distancing.  Can be a dozen of them in aisle as we try to work, leaning over you etc.   The amount of staff hiding behind sunflower lanyards so they don't have to wear mask is a joke, put them on checkouts as they have no place on shopfloor.   Girl on self scan at nights is mask less, a total joke of a store

Twinkletoes you seem to have an issue with the dot com workers. They are there to do a job sorry if that means removing stock that you have just placed on the shelf but that is the nature of their job. I don't think ANY worker wants to catch Covid so if you feel someone isn't adhering to the social distancing policy keep yourself right and walk away from the situation. You could always speak to the individual and ask them to step back and if you still have problems then speak to a manager . You'll find most dot com workers will ask for you to move (excuse me) before reaching in.....don't think your being fair tarnishing all dot com workers with the same brush .
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 14-01-21, 01:00AM
Maybe nightshift shouldn’t pack the aisle with cages and then everyone could social distance
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 20-01-21, 07:48PM
Been a change in policy today and all staff in distribution have to wear a mask as soon as they enter site, and only remove it when eating or leaving site.
Title: Re: Pandemics & Tesco's policy
Post by: chris9997 on 21-01-21, 01:15AM
Quote from: Welshie on 11-01-21, 07:26PM
@sunshineman not to add to your friend/relatives misery but if they have been off sick since August , in the next few weeks they will run out of ssp as everyone only gets 28weeks  . They will get a form from head office approximately 2weeks before it runs out .
They may be entitled to ESA but if the only reason they're off is to avoid covid then I'm not really sure .
All CEV staff lreturned in our store at some point after shielding,all with varying degrees of illness , Tesco has been very good at placing them in areas where they are as safe as possible and have been very good at saying and supporting that if they didnt feel safe due to too many people or any reason to remove themselves to a safe place . It doesn't sound like your friend /relative or their GP gave them an opportunity to support them back to work and maybe after this lockdown they could try going back to see if it works out . Yes its stressful but it is for all staff but so is not being able to pay bills.
latest policy a couple of weeks ago states all cev and cv staff to isolate with sick pay being used for pay if this is finished then the pay will be made up , with the exception of  2 days holiday to be used for every 4 weeks.
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 21-01-21, 03:39AM
Quote from: grim up north on 20-01-21, 07:48PM
Been a change in policy today and all staff in distribution have to wear a mask as soon as they enter site, and only remove it when eating or leaving site.

that's been in officially since "retail stores are required while open" - just was ignored, was on the retail daily news way back last year.... They've only now started to enforce the masks stuff.
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 21-01-21, 10:18AM
Quote from: dotnochance on 14-01-21, 01:00AM
Maybe nightshift shouldn’t pack the aisle with cages and then everyone could social distance
How are they meant to fill then???
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-01-21, 10:28AM
You can only work one cage at at time unless you got more than 2 arms....
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 21-01-21, 06:35PM
@dotnochance , one delivery cage , one cage to put backstock on , one cardboard cage and one plastic cage , that's what it takes to properly pack an aisle !
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 21-01-21, 06:37PM
Quote from: chris9997 on 21-01-21, 01:15AM
Quote from: Welshie on 11-01-21, 07:26PM
@sunshineman not to add to your friend/relatives misery but if they have been off sick since August , in the next few weeks they will run out of ssp as everyone only gets 28weeks  . They will get a form from head office approximately 2weeks before it runs out .
They may be entitled to ESA but if the only reason they're off is to avoid covid then I'm not really sure .
All CEV staff lreturned in our store at some point after shielding,all with varying degrees of illness , Tesco has been very good at placing them in areas where they are as safe as possible and have been very good at saying and supporting that if they didnt feel safe due to too many people or any reason to remove themselves to a safe place . It doesn't sound like your friend /relative or their GP gave them an opportunity to support them back to work and maybe after this lockdown they could try going back to see if it works out . Yes its stressful but it is for all staff but so is not being able to pay bills.
latest policy a couple of weeks ago states all cev and cv staff to isolate with sick pay being used for pay if this is finished then the pay will be made up , with the exception of  2 days holiday to be used for every 4 weeks.

No , policy is all CEV and HIGH RISK cv to shield with full pay . Not cv staff .
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 21-01-21, 07:27PM
Quote from: Welshie on 21-01-21, 06:35PM
@dotnochance , one delivery cage , one cage to put backstock on , one cardboard cage and one plastic cage , that's what it takes to properly pack an aisle !
well said.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 21-01-21, 07:48PM
Then why does ever single nightshift in the land in every single supermarket have fresh aisles packed with more than 1 delivery one backstock and one rubbish cage, your having a laugh if u think that’s what happens, f*** me there’s a poll on here talking about loads of fresh cages being out on shop floor for hours. Simple FACT is that night shift packs the aisles with cages. Simple fact is that my store you go down a fresh aisle and that aisle will have 10+ stock cages down it oh yeah and the rubbish cages for 1 nightshift worker on it. As I said u can only work one cage at a time, here’s and idea take your ONE cage down the aisle and have your backstock-rubbish cages on main aisle opposite. That way EVERYONE can move about safely
You don’t need to pack the aisle with every single cage your going to work over the next few hours like some little replenishment goblin.
Title: Re: Pandemics & Tesco's policy
Post by: BUY TESLA STOCK on 21-01-21, 08:26PM
Replen goblin  ;D
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 21-01-21, 10:11PM
But that's what nightshift are replenishment goblins , didnt you know . It's very easy to criticize when you obviously haven't done the job . Take from me as I have previously done both nightshift replenishment and dotcom , and to quote you "f### me" dotcom is a piece of p#ss compared to night shift .
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 21-01-21, 10:45PM
Quote from: dotnochance on 21-01-21, 07:48PM
Then why does ever single nightshift in the land in every single supermarket have fresh aisles packed with more than 1 delivery one backstock and one rubbish cage, your having a laugh if u think that’s what happens, f*** me there’s a poll on here talking about loads of fresh cages being out on shop floor for hours. Simple FACT is that night shift packs the aisles with cages. Simple fact is that my store you go down a fresh aisle and that aisle will have 10+ stock cages down it oh yeah and the rubbish cages for 1 nightshift worker on it. As I said u can only work one cage at a time, here’s and idea take your ONE cage down the aisle and have your backstock-rubbish cages on main aisle opposite. That way EVERYONE can move about safely
You don’t need to pack the aisle with every single cage your going to work over the next few hours like some little replenishment goblin.
calm down dear.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 22-01-21, 09:30AM
Right the most deadly pandemic in the U.K. in a 100 years and your only concern is making sure you get all your cages into the aisle, instead of realising we can’t work the same way as before, and that for everyone to be able to get down the aisle safely you can only have one cage down an aisle. Don’t want to hear u two bitch about dotcom or anyone not social distancing from you, pathetic
Title: Re: Pandemics & Tesco's policy
Post by: Mark calloway on 22-01-21, 11:42AM
You need propranolol.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 22-01-21, 04:21PM
A much simpler solution would be if dot com picked ambient 7am-8am as there are more aisles and then when nightshift finish they could pick fresh in cage free aisles . In our store this is how it is done in the run up to xmas . Everyone has a job to do and we're all trying to do it safely .  Fresh replenishment can only work in fresh , if they don't have all the required cages in the aisles and have to keep going to the top of aisles with plastic/cardboard etc they will not get delivery finished which impacts dotcom pick rates and availability . 
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 22-01-21, 05:43PM
Maybe in your store that’s a achievable idea, but not in my store, u pick the trolleys that go out on vans first, and since my store has just added an extra 12 vans and a massive dotcom area extension, we need to pick a lot of vans for before 8am. My guess is Tesco will be looking at nightshift moving to come in earlier now, my store has started that with nightshift finishing at either 6/7 with talk to for them to finishing even earlier. My store nightshift used to all finish at 8am
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 22-01-21, 07:31PM
With fresh staff that would depend on what times their delivery comes in as they couldn't finish earlier if delivery times didnt allow for it or couldn't be changed .
As for picking ambient first , most Van's will have a lot more ambient than fresh , still the same shopping being picked in the same time frame  for van's leaving at 8am just in a different order .  It just takes better organisation of the trolleys in dotcom area . It's not an ideal situation but it would lead to a much safer working environment for all .
Title: Re: Pandemics & Tesco's policy
Post by: Modena on 22-01-21, 07:49PM
I do have a question I am a driver we are being told we must go into flats and deliver to the door, some drivers wont do that, do they have to ? Also despite boris saying you can't see your families we are being asked if vulnerable to go in someone's house, again do we have to
Title: Re: Pandemics & Tesco's policy
Post by: Nomad on 22-01-21, 07:54PM
Modena have a read of this topic:

Delivery into communal flats (https://www.verylittlehelps.com/index.php?topic=17334.0)
Title: Re: Pandemics & Tesco's policy
Post by: heavychox on 23-01-21, 07:12AM
In keeping with the topic of safety and Covid 19, on Click and Collect at our store, customers are encouraged by signage to stay in their cars and tesco workers are directed by management to put shopping in the boot.


We don't know if the occupants of the car have any symptoms contaminating the inside of their car and feel that they should load up themselves. When they get home, they have to unload with no tesco worker to help them so i'm unsure why we are encouraged to perform this unsafe procedure during this pandemic.
Title: Re: Pandemics & Tesco's policy
Post by: Biscuit tin on 23-01-21, 09:57AM
Pretty sure most customers don't sit in their boot.
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 23-01-21, 10:12AM
As long as you can open the boot without using your hands (use elbows or use the receipt as a barrier covering on your hand) then you are in the same position as on the road delivery drivers who have to deal with gates, knock on doors etc.

Note that you have to guard against both air-borne infection and surface infection.
Title: Re: Pandemics & Tesco's policy
Post by: heavychox on 23-01-21, 01:49PM
Aah, Biscuit tin, you are hilarious and quick of wit but I was referring to airborne as well as physical contamination.
I also deliver and upon being asked to step inside to put the shopping down, I politely refuse, I don't see why I should play Russian roulette with my health in any situation to be honest.
Title: Re: Pandemics & Tesco's policy
Post by: Himynameus on 23-01-21, 05:40PM
A manager die of covid yesterday at our store. Yet again today Store was packed couldn’t move at times. They really don’t care about the staff 1 bits.
Title: Re: Pandemics & Tesco's policy
Post by: heavychox on 24-01-21, 08:42AM
Himynameus, sadly, the store manager who passed away due to covid is a stark reality to how contagious and deadly this disease is.
We, as workers have to put ourselves and our family's first. We are not immune because we wear a uniform. Please keep safe people.
Title: Re: Pandemics & Tesco's policy
Post by: BUY TESLA STOCK on 24-01-21, 12:47PM
People are worried sick about this deadly virus and still managers find it appropriate to have a team fill with dotcom pickers in fresh. Its no better than those organising a house party. There is no excuse for team fills. Maybe the police should issue everyone worker with a fine if caught at a team fill and the duty manager responsible a few days in the jail.
Title: Re: Pandemics & Tesco's policy
Post by: Bluemoon on 24-01-21, 05:52PM
Yesterday in our store. Families chatting with each other filling aisles. Mum dad and four kids came in. They ran everywhere picking things up and putting them down. No social distancing. We have been told we mustn’t say anything. How is this keeping staff safe?
I am suffering anxiety about this.  Can’t be the only one scared.
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 24-01-21, 07:28PM
Don't worry, I'm sure USDAW will save us all soon...

Anyway, why aren't we getting a bonus now like we did in the first lockdown? And, instead of giving the government all of those billions of pounds back a couple of months ago, why couldn't Tesco have held some of that back and given staff a one off bonus of £500-£1000 each to say thanks for risking their lives over the past year (especially working for 3 months of the first lockdown when the majority sat at home getting paid)? The government definitely aren't going to give us anything to say thanks, even though they love giving it away for everything else, so I think Tesco could have had our backs a bit more on that one and put some aside for us. Rubbish to 'em.

Title: Re: Pandemics & Tesco's policy
Post by: BUY TESLA STOCK on 24-01-21, 08:18PM
“Bonus”

An extra few days holiday would be better until we all get through this.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 24-01-21, 09:08PM
Lol it’s very telling, that a few other big competitors of Tesco have giving staff pay rises and good bonuses, and yet we get complete silence from Tesco. I’ve said it before and I’ll say it again, Tesco has done the bare minimum throughout this pandemic. Tesco got applauded a lot for sending home everyone who had pre existing conditions at the start of Covid! Even though it was a recommendation from the government if they hadn’t followed that advice Tesco would have been crucified. They have also washed their hands on doing anything to actually control Covid in stores by placing the enforcement onto customers who really don’t give a f***
Title: Re: Pandemics & Tesco's policy
Post by: King1999 on 24-01-21, 09:57PM
They really don’t give a f*** it’s about time everyone realised this.Heat map and hours that’s all you are to them.Its beyond pathetic.Just remember not giving a f*** about you they are more than happy to put your families at risk aswell.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 02-02-21, 05:17PM
I know this is probably a silly question but I live in hope . Have Tesco reduced numbers in stores in the postcodes with the new strain that they're trying to eliminate
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 02-02-21, 05:53PM
 ;D ;D ;D ;) ;D ;D ;D

No
Title: Re: Pandemics & Tesco's policy
Post by: takethemoneyandrun on 02-02-21, 11:25PM
Quote from: BarryZola on 24-01-21, 07:28PM
Don't worry, I'm sure USDAW will save us all soon...

Anyway, why aren't we getting a bonus now like we did in the first lockdown? And, instead of giving the government all of those billions of pounds back a couple of months ago, why couldn't Tesco have held some of that back and given staff a one off bonus of £500-£1000 each to say thanks for risking their lives over the past year (especially working for 3 months of the first lockdown when the majority sat at home getting paid)? The government definitely aren't going to give us anything to say thanks, even though they love giving it away for everything else, so I think Tesco could have had our backs a bit more on that one and put some aside for us. Rubbish to 'em.
Report to the protector line and public health!!
Title: Re: Pandemics & Tesco's policy
Post by: nick123 on 18-02-21, 11:51AM
My partner has just received a letter saying she is now extremely clinically vulnerable by the NHS... Shes been back in store since last summer working right through the second wave  ???  Tesco OH said she was low risk - will Tesco be paying her if she is now CEVas letter says not to work til 31st March
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 18-02-21, 12:20PM
Yes Tesco will pay her her contracted hours going forward to shield.
All she needs to do is ring Duty manager and tell them she has received a shielding letter.
Title: Re: Pandemics & Tesco's policy
Post by: nick123 on 18-02-21, 12:29PM
ok cool... it all seems a bit late in the game for this if I'm honest considering she's been working right throughout the second wave but as least she'll get a vaccine next week which is good!
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 26-02-21, 03:31PM
So as an asthmatic I was looking forwards to getting my Covid jab soon! Then government advice has just come down and basically f***ed people with asthma into the s*** heap, sigh oh well I’m a key worker so I must get it soon? Went to doctors today with asthma stuff and asked about key workers when we getting it! He was like “oh yeah supermarket workers are definitely key workers just let me look up when” well after a few minutes looking we are not classes as at risk or key workers...... he couldn’t understand that at all, basically the info on his computer listed all the key workers but we’re not one of them. Great
Will say I’m in Scotland so maybe England is different?
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 26-02-21, 06:04PM
Think it’s a Scottish thing, I know quite a few Asthmatics that have been called in for the jab, all between 18-50 and not classed as CEV.
And from what I’ve read in the press(take with a pinch of salt) Scotland is behind England in the role out of the vaccine.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 27-02-21, 03:06AM
I’m in Scotland an an asthmatic that works with me has had her letter. A few have had the letters for age and or health. Some have no health issues themselves but family members do. One guy on grocery in his 20’s has a letter but has no health issues but his mother is CEV.
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 27-02-21, 06:11AM
Quote from: dotnochance on 26-02-21, 03:31PM
So as an asthmatic I was looking forwards to getting my Covid jab soon! Then government advice has just come down and basically f***ed people with asthma into the s*** heap, sigh oh well I’m a key worker so I must get it soon? Went to doctors today with asthma stuff and asked about key workers when we getting it! He was like “oh yeah supermarket workers are definitely key workers just let me look up when” well after a few minutes looking we are not classes as at risk or key workers...... he couldn’t understand that at all, basically the info on his computer listed all the key workers but we’re not one of them. Great
Will say I’m in Scotland so maybe England is different?

Vaccinations are being prioritised by age group, not profession. Doesn't matter if you're NHS, Police or Retail staff: we have to wait our turn with the REMF's.

It's not fair, but since when did that matter? 8-)
Title: Re: Pandemics & Tesco's policy
Post by: Biscuit tin on 27-02-21, 11:36AM
I think purely from a logistical point of view doing it via age makes more sense. The NHS won't have all the occupational data to prioritise front line workers. And the speed of the rollout, which is the first thing the government have got right would be jeopardized.
Title: Re: Pandemics & Tesco's policy
Post by: gomezz on 27-02-21, 01:14PM
Listening to a radio show this morning and one of the contributors said that a benefit of volunteering to help marshal the sessions (leaving all the clinical staff free to do the actual vaccinations) was that they got their jab there and then well ahead of what they would otherwise have done.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 27-02-21, 01:19PM
Quote from: VladPutin on 27-02-21, 06:11AM
Quote from: dotnochance on 26-02-21, 03:31PM
So as an asthmatic I was looking forwards to getting my Covid jab soon! Then government advice has just come down and basically f***ed people with asthma into the s*** heap, sigh oh well I’m a key worker so I must get it soon? Went to doctors today with asthma stuff and asked about key workers when we getting it! He was like “oh yeah supermarket workers are definitely key workers just let me look up when” well after a few minutes looking we are not classes as at risk or key workers...... he couldn’t understand that at all, basically the info on his computer listed all the key workers but we’re not one of them. Great
Will say I’m in Scotland so maybe England is different?

Vaccinations are being prioritised by age group, not profession. Doesn't matter if you're NHS, Police or Retail staff: we have to wait our turn with the REMF's.

It's not fair, but since when did that matter? 8-)

Not true Vlad. NHS were prioritised. Even to cleaners cleaning the doctors surgery
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 27-02-21, 01:35PM
I stand corrected. Partially. NHS staff may get the jag first, but not coppers or retail staff.
Title: Re: Pandemics & Tesco's policy
Post by: Tossgo on 28-02-21, 04:07PM
Covid Jab - If you have had your covid jab booked in when your meant to be in work (contracted shift) and have to leave to get it done, should this be a paid absence or not.
Our store seem to be telling people they have to take it unpaid or make the time up at end of there shift
Title: Re: Pandemics & Tesco's policy
Post by: fscer on 28-02-21, 04:27PM
Yep have to make time up. What a lovely company eh?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 28-02-21, 07:28PM
Vaccine centres are open 7 days a week quite long days , it shouldn't be that difficult to arrange it out side of your shift  and also better for you as you dont know how you'll feel after it so would you really want to go back to work .
But I thought the last covid update on our Tesco did say that if you couldn't get another appointment, it should be paid .
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 28-02-21, 07:32PM
The Tesco colleague room coronavirus update January '21 states that anyone in the four priority groups can get paid time off for vaccination . I can only assume that as vaccines have opened up to more people that this has been revised .
Title: Re: Pandemics & Tesco's policy
Post by: VladPutin on 01-03-21, 12:11AM
Quote from: fscer on 28-02-21, 04:27PM
Yep have to make time up. What a lovely company eh?

Oh, I don't think that was ever in doubt. Even before the pandemic. 8-)
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 18-03-21, 12:11PM
So Matt Hancock said yesterday at press conference that shielding would end on 31st March , do you think that will be for all colleagues or just those that have had both vaccinations ? 
Title: Re: Pandemics & Tesco's policy
Post by: Biscuit tin on 18-03-21, 01:34PM
I think its ridiculous that people that have had both jabs should still be shielding now.
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 18-03-21, 01:55PM
The Gov website has been updated today, and it seems it's for all those who are shielding whether they have had their first jab or not.
However it does say they will all be sent a letter over the next 2 weeks giving the full guidance.
The question now is will Tesco follow that advice or go one step further and tell those that are shielding not to return till you have had both jabs.
I'm guessing they will update stores by next Friday once they have had time to look at the new guidelines.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 18-03-21, 04:55PM
Just read the updated guildance and noticed it said if you can work from home you should continue to do so but if you can't, your employer should make sure the workplace is covid safe and that you should consult with employers.

Quote from: Biscuit tin on 18-03-21, 01:34PM
I think its ridiculous that people that have had both jabs should still be shielding now.

But not that many have had both doses . I agree that those fully vaccinated should be allowed to return but if you've only had one dose and as many will be on medication that reduces the effectiveness of vaccine ,  is it really safe for them to return ?
Title: Re: Pandemics & Tesco's policy
Post by: Morris999 on 18-03-21, 06:24PM
It's come down this afternoon on Comms, all shielding colleagues to return on 1st April(except Scotland which at the end of April) following Gov advice.
If you want to wait till you have had second jab or other reason then it's the same options as the previous lockdowns.
Holidays, unpaid or lifestyle break.
Your Store should contact you before 1st of April.
Should all be on colleague help at some point soon.
Title: Re: Pandemics & Tesco's policy
Post by: .....1 on 19-03-21, 08:08AM
I thought I read somewhere that colleagues in top for group would get paid for vaccination appointment I can't find this information anymore.
Title: Re: Pandemics & Tesco's policy
Post by: dotnochance on 19-03-21, 05:53PM
Well if their in top 4 groups, their shielding and are getting paid anyway
Title: Re: Pandemics & Tesco's policy
Post by: .....1 on 19-03-21, 07:16PM
Quote from: dotnochance on 19-03-21, 05:53PM
Well if their in top 4 groups, their shielding and are getting paid anyway
Not if your having your jab after shielding has ended
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 19-03-21, 07:23PM
Shielding in Northern Ireland now extended until 12th April.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 20-03-21, 07:00AM
It's not automatically paid. It's unpaid, shift change or time back for appointments but to support colleagues to have vaccine as in everybody's interest fir it to be done. I doubt that there would be a brief to say pay some but not others.
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 20-03-21, 02:02PM
There actually was a brief put out about paying CEV colleagues for time off for vaccines if their appointment could not be changed but I think it was put out before shielding was re-introduced so probably not applicable now and paying them was a last resort after shift swap or holiday .
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 20-03-21, 04:56PM
Well in any case, for those who do have the vaccine and have side effects, it no longer comes under normal sickness, it now comes under covid related absence so get in those pay queries for last time off for it...
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 28-03-21, 01:08PM
https://www.bbc.co.uk/news/uk-56551832

I wonder if T* will take up this offer?
Title: Re: Pandemics & Tesco's policy
Post by: Welshie on 01-04-21, 08:16AM
So for staff in England and Wales who have been shielding  , is it straight back to work as normal ? Or has there been another OH questionnaire or other plans put in place ?
Title: Re: Pandemics & Tesco's policy
Post by: foe on 06-04-21, 09:28PM
Hi, sorry if that was brought up here before, has Tesco's policy towards members of the staff with symptoms (high temperature) changed recently?
If I have symptoms do I have to just call sick and later fill in the isolation note? Or perhaps I have to book my PCR test (after calling sick) as well finding out whether I have covid or some kind of influenza?
Got the impression the advice given by NHS has changed a bit since November. 
Title: Re: Pandemics & Tesco's policy
Post by: Cinderella on 13-04-21, 09:22AM
Does anyone know what Tesco's policy is on self isolation and pay? In my store, they don't pay you unless you or someone you live with has Covid. They don't even pay on the regular sick policy, so you just completely lose pay.

I had symptoms last year, which turned out not to be Covid. I was off only three days as I went back as soon as I received a negative test. I was recently contacted by track and trace, and ordered to isolate for ten days. I got tested and when it was negative I asked to come back to work and was told I had to see through the full isolation period. They told me it is law. I have now lost ten days pay! People I know in other stores are paid for self isolation, especially when it's ordered by track and trace.
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 14-04-21, 09:25AM
You should be paid. If you have followed guidelines this should not have to fight this.
However, there has been word of people not being paid when they have broken the rules. We have had people within our group not being paid as they have been at parties.
I live in Scotland. We can't go in each other's houses. We can meet outside in small numbers but it's cold, has been snowing. Pubs and cafes are closed. Non-essential shops are closed. There are at the moment very limited circumstances where track and trace should kick in. I did hear that restrictions are lifting but it for people meeting outside, bigger numbers.
Title: Re: Pandemics & Tesco's policy
Post by: NightAndDay on 14-04-21, 12:18PM
Hmm, there should be evidence of people "partying" if that's the reason they're witholding pay, it doesn't seem like a process with much governance behind it.
Title: Re: Pandemics & Tesco's policy
Post by: Tommo1961 on 14-04-21, 03:15PM
You should be paid.  Also from the first day ( not 3 days ).  You also get paid if the covid jab makes you unwell. 😋
Title: Re: Pandemics & Tesco's policy
Post by: Cinderella on 18-04-21, 12:17PM
I didn't break any rules at all, I literally spent the entire ten days at home. I even ran out of groceries which was stressful and couldn't get anywhere to fit me into a delivery slot!

One of my colleagues returned from a track and trace ordered isolation period, only to be told to self isolate again within a week of returning. Tesco didn't pay for the second self isolation period
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 19-04-21, 05:41AM
Quote from: Cinderella on 13-04-21, 09:22AM
Does anyone know what Tesco's policy is on self isolation and pay? In my store, they don't pay you unless you or someone you live with has Covid. They don't even pay on the regular sick policy, so you just completely lose pay.

I had symptoms last year, which turned out not to be Covid. I was off only three days as I went back as soon as I received a negative test. I was recently contacted by track and trace, and ordered to isolate for ten days. I got tested and when it was negative I asked to come back to work and was told I had to see through the full isolation period. They told me it is law. I have now lost ten days pay! People I know in other stores are paid for self isolation, especially when it's ordered by track and trace.


"Where a colleague is displaying Covid-19 symptoms they should isolate and not be deducted unpaid
waiting days, they should then arrange a test and return to work should a test confirm that they are
negative. Even if a colleague is confirmed as negative, we should continue to ensure that the colleague
is paid from the 1st day of absence. Waiting days must not be deducted from a colleague at a later date
where a test has confirmed that they do not have symptoms."

"Where a colleague is isolating, they will be paid as sickness from the 1st Day of
absence"

"Where a colleague has run out of Company Sick Pay this will be topped up to their normal contractual pay"

** Where a colleague has been advised to self-isolate by Test and Trace, they must isolate for a minimum of 10 days, and cannot return sooner
even if they have had a negative test during the isolation period.


most recent Q&A - feel free to use the wording from it found on page 18 and 19 as a starting point.... and put in a grievance if need be... your owed the money if you've not broken anything and if your required to do a 2nd isolation period by track and trace etc that is paid too.

https://colleague-help.ourtesco.com/hc/en-us/articles/360041074552-Coronavirus-People-support-documents 

Questions & Answers - Cant attach.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 19-04-21, 12:52PM
Some of that is a bit misleading
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 19-04-21, 03:23PM
Most policies are... Try getting paid for the vaccine lol, but it explains it more in it...

General rule of thumb before the lateral flow tests was

Symptoms = stay at home, book a home test or arrange a drive through test / covid symptoms only site test and ring in depending on the update of tesco, you register a isolation note... (if came back negative then you get paid days you were off and come back in with continue to work), if positive you isolate for 10 days or until symptoms dissappear upto 14 days and take another test before returning...

If contacted or pinged by track and trace its a must isolate, no questions about it and all paid.

With new can take at home, if negative work, if positive arrange a proper test for more accuracy and follows steps above, you just get less time off to do the tests now paid.

TLDR - need to isolate = paid until negative, T&T = paid whether negative or positive, lateral = at home so before shift, good to go no time off, if positive paid from then for 10 days.
Title: Re: Pandemics & Tesco's policy
Post by: Cinderella on 19-04-21, 04:09PM
Thank you for the information, everyone! I was starting to regret letting them know I had been contacted by T&T. I had a negative test result during the ten days, but they said I couldn't return until the ten days were over. They have said they're not going to pay me, so I will use the information given here when I submit the pay query. Thanks for the support!
Title: Re: Pandemics & Tesco's policy
Post by: RetailReggi on 25-05-21, 10:00PM
Hi All, not sure where to post but what is the current policy around pregnancy? I last heard that from 28 weeks you need to shield but not sure what the current situation is? Please could someone advise or been in the same position? Many thanks
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 25-05-21, 10:20PM
Here's the info, pretty much shouldn't be, last updated 5th May. Would attach but keeps saying too large

4.2 As Shielding has ended, can my pregnant colleagues now return to work?
We have reviewed our guidance for Pregnant Colleagues as follows: any colleague who cannot work
from home, who is 28 weeks pregnant and beyond must not attend work and instead move to
Maternity Suspension. This absence should be coded as Holiday with the reason C19P (Or COVID-19
Pregnant on Work & Pay – please refer to your relevant payroll support pack on colleague help). This will
ensure that they are paid the higher of either 'contractual pay' or 'average weekly pay' based on their
earnings over the last 52 weeks.
These colleagues will the begin their maternity leave on the date they had notified us, or four weeks
prior to the expected week of childbirth where they have not notified us.
Where a colleague is less than 28 weeks Pregnant, they can continue working following safe distancing
and any additional measures we have agreed, unless they are also classed as a clinically extremely
vulnerable colleague or higher risk clinically vulnerable, in which case they should be on Maternity
Suspension.
This does not apply to office colleagues where they can work from home and should continue to do so
as planned.

Found here https://colleague-help.ourtesco.com/hc/en-us/articles/360040320631-Coronavirus-latest-update-UK-colleagues-only-
Title: Re: Pandemics & Tesco's policy
Post by: RetailReggi on 26-05-21, 05:44AM
Thank you so much for this  :)
Title: Re: Pandemics & Tesco's policy
Post by: blueberet on 16-06-21, 12:55PM
Has there been an update to the Covid risk assessment from June last year? If there has does anyone have a copy of it that they are able to share?
Title: Re: Pandemics & Tesco's policy
Post by: Robz on 18-06-21, 09:50AM
Hi,
I have been off ill after having my second vaccine and have been told I wont get paid for it,
I was off after my first vaccine yet I was paid for that time off so does anyone know if Tesco policy has changed on time off after having the second vaccine, thanks
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 18-06-21, 08:20PM
policy hasnt changed, still paid, challenge it.
Title: Re: Pandemics & Tesco's policy
Post by: Mennsa on 19-06-21, 03:04PM
I was ill after first vacine for two days. When I returned to work I had a "let's talk" and was informed that first is paid but if sick after second vaccine that would be unpaid.
Title: Re: Pandemics & Tesco's policy
Post by: RetailReggi on 17-07-21, 10:32AM
Hi All, has there been any update on maternity suspension please? Are pregnant colleagues still required to be off from 28 weeks? Is this going to change with the changes on the 19th July?
Title: Re: Pandemics & Tesco's policy
Post by: smurf88 on 19-07-21, 02:31PM
Looking at the policy on colleague help it was updated today 19/7/2021 and it still states that you should be off from week 28 on Maternity suspension.
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 19-07-21, 06:04PM
Has the vaccine policy changed today or is it still 3 paid days off if feeling after effects?
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 20-07-21, 06:45AM
It's not three days off if feeling unwell after vaccine, never has been. It's the three days unpaid will be paid if COVID related. Most people only need one day, if anything.
Title: Re: Pandemics & Tesco's policy
Post by: Checkout Superstar on 20-07-21, 12:50PM
I'm in a dilemma. One of my co workers has pretended to have a positive covid test to get a week off.

Do I guess him up?
Title: Re: Pandemics & Tesco's policy
Post by: Biscuit tin on 20-07-21, 01:10PM
Free pass to a week off. Easier than pulling off a dead grandparent stunt every year.
Title: Re: Pandemics & Tesco's policy
Post by: my little pony on 20-07-21, 02:19PM
You can't pretend to have a positive test as you have to give them the 16 digit reference number so they can look it up
Title: Re: Pandemics & Tesco's policy
Post by: grim up north on 20-07-21, 05:19PM
You can however ensure you get a 'ping' from the comfort of your own home
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 20-07-21, 07:12PM
Quote from: Checkout Superstar on 20-07-21, 12:50PM
I'm in a dilemma. One of my co workers has pretended to have a positive covid test to get a week off.

Do I guess him up?

I can understand your not happy but this person has just shot him or herself in the foot as references numbers and other info will be needed on return to work, just let the process take its cause and save yourself the trouble.
Title: Re: Pandemics & Tesco's policy
Post by: lackofinterest on 20-07-21, 08:20PM
Quote from: Checkout Superstar on 20-07-21, 12:50PM
I'm in a dilemma. One of my co workers has pretended to have a positive covid test to get a week off.

Do I guess him up?
you mean grass??
no way. mind your own business. nowt worse than a grass
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 20-07-21, 09:15PM
To be fair can't you report a take a home test as positive then arrange for a pcr test at a drive through / selected site to confirm if you are since the at home home aren't as accurate? Least that's how relatives have done it for theirs previously... Though their workplace could just not be asking for the info 😂
Title: Re: Pandemics & Tesco's policy
Post by: spike_pkh on 21-07-21, 06:59PM
Quote from: Checkout Superstar on 20-07-21, 12:50PM
I'm in a dilemma. One of my co workers has pretended to have a positive covid test to get a week off.

Do I grass him up?

Yes. Nothing worse than somebody making everyone else need to work harder when there is nothing wrong with them,
Title: Re: Pandemics & Tesco's policy
Post by: Biscuit tin on 21-07-21, 09:11PM
Co-workers conveniently pinged as England progressed through the Euros, then presumably again once the Olympics starts. If you can't beat them, join them.
Title: Re: Pandemics & Tesco's policy
Post by: RetailReggi on 31-07-21, 07:07AM
Hi all, sorry this is quite urgent as have meeting today. I have a colleague who is currently on maternity suspension. They have notified us of their maternity start date but they have requested to change this date? Are they able to do so please? I have read in the maternity policy about 28 days notice but wasn't sure if there was something else in place for the pandemic? I assume the normal maternity policy is still live!
Title: Re: Pandemics & Tesco's policy
Post by: Scruff on 13-12-21, 05:46PM
So two colleagues from our store were off with Covid a few weeks ago, both have received lets talks on their return, apparently its in the "covid policy" and everyone who is off with covid receives one on return

Can anyone confirm this?
Title: Re: Pandemics & Tesco's policy
Post by: penguin on 13-12-21, 07:18PM
Nope should be the covid return to work paperwork filled out not a lets talk
Title: Re: Pandemics & Tesco's policy
Post by: Scruff on 13-12-21, 08:46PM
Quote from: penguin on 13-12-21, 07:18PM
Nope should be the covid return to work paperwork filled out not a lets talk

Yeah they had that as well
Title: Re: Pandemics & Tesco's policy
Post by: Redshoes on 14-12-21, 08:54AM
Not a normal return so normal paperwork does not apply
Title: Re: Pandemics & Tesco's policy
Post by: Scruff on 17-12-21, 08:47AM
They've told me All it said in the let's talk was make sure to maintain social distancing
Title: Re: Pandemics & Tesco's policy
Post by: BarryZola on 17-12-21, 10:04AM
You should ask them to demonstrate how to 'maintain social distancing' in a supermarket in the week leading up to Xmas  >:D
Title: Re: Pandemics & Tesco's policy
Post by: lucgeo on 17-12-21, 10:55AM
Easy...every time someone gets within 2 metres, move away to a safe distance. Customers leaning over you or invading your space, you walk away, until you feel you can maintain the social distance required. "Only doing what I was told Guv"  ;)
Title: Re: Pandemics & Tesco's policy
Post by: oldfashionedplayer on 17-12-21, 05:02PM
Yeah do what I did and still do, i work on an aisle myself now just cause they kept putting me with others and I just kept keeping my distance and not doing much work, the more they come the more they get less from me 😂
Title: Re: Pandemics & Tesco's policy
Post by: chris9997 on 20-12-21, 04:58PM
i think if there is a lockdown of non essential retail  then the supermarkets should not be allowed to open  boxing day as people will see this as an oppertunity to see others in a store and croud control will be non existent.