If you have any questions on H&S, please post them here and state if it is Transport, Warehouse or Store related, and someone will answer the question. Please remember this topic is for H&S questions only.
Tonka (Administrator)
I work for the "upper quartile" not the number one retailer.
How much use are Store Risk Assessment these days.
Fenny Lock Drivers find that since going over to Regional Risk Assessors safety matters have gone from barely manageable to diabolically dangerous.
Too many stores are finding their yards jammed with equipment that Supply Chain fails to recognise needs removing, preferably by the same contractor they have used to deliver to the store.
Risks Assessments will not be taken seriously again I suspect until a fatal accident occurs.
Interestingly I believe NO fatal occurred during the period Depot base Assessors were available, and yes I was one of those, but was deemed not cost effective.
Too my knowledge there were about 5 Fatals in the year or two before Risk Assessments became the norm.
About 44 of us part timers were around then now there are only 8 full time to my knowledge. Money before Safety, Tesco in my opinion only pay a lip service to safety, nobody died during 6 yeas of Assessors so do we really need the expense now, simple answer NO lets do safety on a shoe string. BAST***S.>:(
We are now using our H&S Reps to challenge this with Tesco and will no doubt be looking for legal action should things not improve.>:(
I would rather be tried by 12 than carried by 6
Kindest regards Billybong.
Transport/Store
Regarding Risk assessments. My stores old risk assessment, was very clear and understandable, but was out of date. It took about a month to grab hold of a risk assessor to come and re do the yard. another 5 weeks for the store to receive it. Unfortunately, the new risk assessment is much more confusing than the previous one, and has many discrepancies on the plan also :(. We will be asking for a new one in a few months as the store is getting a major refit. Until then, we have both the old, and the new on display.
Which RA is to be adhered to though ??? Confusing or what, for both store and driver.
Always up...........
Never down
Biffer ( Moderator)
Risk assessment is serious. likewise health and safety is likewise. Most of the reps get grief but an active rep will always err on the light side before stepping in with the big boowets (boots to you not from my parts), and kicking some butt. We have HS forms and can call in all sorts of people with notice to the PM and store manager. In the end we protect all from a possible disaster, so if they do not clear up things, and it is documented, then any legal case puts THEIR name in the forfront of anyones claims. This usually makes things happen....lol ;)
If I put on one box, it IS a wonder...inspired by an observed collegue
OBW ( Moderator )
It was about four months ago, we go another freezer unit in the backyard and no one from risk assessors came to do a risk assessment. What is the steps for getting this done?
Pawky - You should, in the B/door area, have the current risk assessment displayed. On there it tells you the name of the individual who carried out the assessment & the Depot where he/she works. Give them a call. Failing that see your store H&S rep & ask them to arrange for a yard inspection.
As advised by local health and safety over concern of heavier weights i.e. trays containing 15kg having to be lifted above head height to be loaded onto .com van via "snake fashion".We approached health and safety rep and asked for risk assesment about 3 weeks later she came back and said we had no need to see it.health and safety guidlines show 5kg for a man and 3 for a woman above shoulder height. So still no further forward even after involving union and local mp. What next?
ali p write a letter to your manager stating your concerns ask for your reply in writing. If your manager replies saying it is a safe working practice and you later develop a work related injury then this should help in the event of a claim. You can also seek guidance from the health and safety executive. Phone your local council office for the number
golffish
I don't work there anymore as i did injure myself and found it aggravating to do the job . I can't say too much on that matter as it is being looked into privately. My close friend however does still do the same job so i am still aware of what happens they are in driver re-training next week ha ha, he has been doing the job for 7 years almost as long as i was, We have been compiling details to put forward then on the matter. I have already been to local council health and safety on the matter they got fobbed off by tesco , not normal practice and all that c***.
Thanks goldfish. As per your advice and since area union rep i drafted up a letter for my friend to use. He took it to his training meeting today all signed together with the other 14 drivers there all signing a copy. These have been taken back with the training officer to be followed through. So fingers crossed for a healthy outcome for .com drivers.
quote:
Originally posted by TONKA
If you have any questions on H&S, please post them here and state if it is Transport, Warehouse or Store related, and someone will answer the question. Please remember this topic is for H&S questions only.
Tonka (Administrator)
I work for the "upper quartile" not the number one retailer.
question:- our store is so old it is falling down literally! we have been promised a new store for the past 3 years,in the meantime the heating and air conditioning has been on the blink, so we are freezing in the winter and roasting in the summer(when we have one) we keep telling our union reps but all they say is they have told management,and the reply is always the same they will not spend money on a new system(because they cannot get parts to fix old system)because(ha-ha) we are getting a new store.I have been in touch with union headquarters,and spoke to a very helpful man who said to insist on thermometers around the store, and if is not a minimum 60%fahrenheit we are entitled to be moved to work where it is 60%,but that is easier said than done, when it's so cold at night(I work nights) there is nowhere warm enough to work, can you help?
coa
chris52, I have read your post and will reply soon.
Tonka (Administrator)
I work for the "upper quartile" not the number one retailer.
chris52,
According to the workplace health and safety regs, if the temperature drops below 60f you should be afforded regular breaks to get hot drinks, the frequency of these breaks needs to be discussed by your rep and mm, if the temp goes over 85f then the same applies but this time for cold drinks. Unfortunatly there are no longer minimum and maximum temps for stopping work, just these max and min temps for refreshment breaks.
Hope this helps.
Tonka (Administrator)
I work for the "upper quartile" not the number one retailer.
Hi i work in the warehouse and it seems after 2 years they have now decided they dont like my mohawks and blonde hair, i have said today that i wil gladly wear a hat and they said im not allowed, so my friend has got me a bump cap which isa baseball cap but is a ppe cap, can they refuse me to wear PPE at work???
They cannot refuse to allow you to wear PPE, particularly in the warehouse and backdoor areas.
Anne (moderator)
It is better to remain silent and be thought a fool than to speak out and remove all doubt - Abraham Lincoln.
Hi taz666 and Anne whilst I'm probably as old as puzzled I like the 'Punk' look, I'm all for anything that brightens up the dull miserable world we inhabit.
However, that said whilst piercings and jewellery are an individuals right; when they are worn in the workplace or in direct contact with the public they will have to comply with various Health & Safety and Hygiene rules, if they do then I do not see the problem with them especially if they have not been a concern for the past 2-years.
With regard to wearing the 'Bump hat' the Main Contractor or in our circumstances the Company is responsible for providing PPE and in that context I would say they have every right to ensure that only PPE that meets all of the criteria for safety regulations and standards is worn. >:D 8)
Kindest regards Billybong.
Death is the wish of some, the relief of many, and the end of all.
2 points of concern on h&s at the stobart take over at middlewich, first we have been informed that stobart will not be issuing risk assesmants to any driver, not a legal requirement, 2)all of the 13 mtr trailers are going to be replaced by stobart barn door trailers, these trailers have no internal lighting, we have been fobbed off by mm saying that most stores have the large light on the loading bay shinning up the trailer, the extra stores may have these lights (when there working) but a large number of smaller stores don't, these trailers will be doing deliveries to any store that can take a 13 mtr trailer small or large making it very dangerous for the drivers especially on nights, a good example, a driver was complaining about a delivery to Carnforth store, the lighting at the backdoor is poor at this store, he said he was unloading in almost pitch darkness, a accident waiting to happen, how are tosco & stobart getting away with putting drivers & bachdoor staff in such peril
Regarding the "working in the dark issue" if the stores loading bay lights don't work, they're supposed to carry a spare torch.
Im sure if it doesn't have adequate lighting it be reported in the log book for backdoor. Also the driver can refuse to unload if he thinks it's a H&S problem, will be interesting if anyone else was to mention this again once Stobarts roll out of MH DC.
Something else has sprung to mind whilst writing the above, it's regarding the cab design of the Stobart tractor units, I believe this can be a problem at many stores that require blindside reversing maneuvers as Stobart units have solid cabs as opposed to the rear windowed of Tesco units. :-x>:( :(
Chairswan (Moderator)
What goes up must come down!
Tesco fined for 'serious health and safety breach' at Sheffield store
http://www.24dash.com/news/Communities/2008-05-02-Tesco-fined-for-serious-health-and-safety-breach-at-Sheffield-store
Where all think alike, no one thinks very much. Walter Lippman
Chairswan thanks to TM posting in this forum topic I just read your last post and your concerns about reversing blindside in a Stobarts unit. All drivers have passed their LGV test so should be able to reverse with or without a window. They have their mirrors and should also know that if it is a compromising and hazardous reversing manouvere they get the relevant guidance needed. This is part and parcel of being a LGV driver. They get no help on their tests so why expect it else where?
I know this is going to get drivers backs up but welcome to the real world and the fact that they now need to use what they where taught when they sat their tests!
Although saying all this have any of the Middlewich drivers had to drive a Stobbie unit yet or are they still using the old fleet of Tesco units?
Back to health and safety issues I know some of you may remember nearly two years ago I fell foul to excessive temperatures whilst working well update on this looks like its going all the way to court. Will keep you all posted and up to date and will let you know the outcome as and when it arrives.
Mornings are what God made beds for!
I do agree with you to an extent HL regarding that these drivers have an LGV licence meaning they should be able complete any manoeuvre without any hassle.:)
However, i believe when the test is taken these manoeuvres are usually done on private land without any pedestrians walking right behind your trailer with no care in the world, taxi drivers tooting at you because they have a fair to catch, bus drivers giving you agro because they're late on schedule (yes i know, but that's not the point!)
This is from someone who has been on a backdoor where all of these hazards are upon us>:(, yes we're supposed to stop people from walking about, but not all of them take notice of you because they're either in a hurry or bloody ignorant :(
A truck unit without a back window was always a pain in the arse, because you had stand around in a funny angle trying to communicate with the driver via the near side door mirror.>:(
A unit with a window was a lot easier because, all you needed to do is stand at the corner of the trailer waiving he/she in, whether they take notice of your hand signals is another matter.:):-x
Chairswan (Moderator)
If Lord Cohen didn't exsist, it be known as 'Stockwells'
As a driver [allegedly] I very rarely take a great deal of notice of backdoor mans instructions and if you look, most cabs have the curtains drawn in the small side windows and the back window obscured by the stow net. Though I did find it a luxury having a back window to look through when joining Tesco I very rarely use it as old habits die hard.
Not many stores require reversing on the blindside but stores like Elmers End, Thornton Heath and Elephant and Castle keep you on your toes:)
Everyone seems normal until you get to know them.
Where can store based workers find H&S rules pertaining to them. Also Tesco working rules, I have found that many staff are unsure/ignorant of the rules and don't know where to find them.
there aren't any , they make them up as they go along haven't you noticed that :D
check rules on health and safety website.. I think you would have found rules in training for bronze-gold and refreshers that float around occasionaly. Maybee they are in the handbook that in the whole of my 9 years there never set eyes on.
Do something wrong and you'll find out what they are. :D
How very true about making them up. As is true in the Handbook topic, there's very little point in having anything documented as it's out of date before it comes out of the printer. That said, if they choose to change H&S rules and regs (usually for productivity reasons) unless you've got training for the change documented they'll find it very hard in disciplinaries to have a case. As with most things in Tesco, ie, working over your hours, it's just expected that you're so scared you'll do whatever they say. But they need to record it.
I remember one day not allowing any personell in my store whatsoever pull in deliveries, stop traffic or guide lorries as our pathetic risk assesment was ignorantly innaccurate and all staff had to be trained on stopping traffic and be assured they were aloud to do that on a public road. My boss said I was being pathetic but I wasn't going to let me or my staff put their asses on the line for a Tesco c**k up untill they had been fully trained and signed off on extra procedures. The Chepstow drivers did the same and refused to drop at my store.
Funny how it was sorted in a day after that. We had been waiting months for something to be done. It had to take Tesco to be hit in the pocket to take H&S seriously!
Its not just stores or tescos dc, other contractors are not allowed to enter accidents in book they have to go in as an incident. How do you think the dc's are getting the awards. If we speak out we are bullied into leaving, or we are given a tasks that is so humilliating. Nobody will back up union members because they are so afraid of the management. I will speak up, :o maybe thats why the management especially the GM wants me out.
I gather that H&S reps inhabit this forum......could they answer my question, please?
In the absence of any other replies yet there is a download from the home page
http://www.verylittlehelps.com/dloads/indg214.pdf (http://www.verylittlehelps.com/dloads/indg214.pdf)
and more information here
http://www.hse.gov.uk/firstaid/ (http://www.hse.gov.uk/firstaid/)
The law comes before Tesco. ;) :)
Jaycloth, you should be able to get all the info you need here
http://www.hse.gov.uk/index.htm (http://www.hse.gov.uk/index.htm)
Any information on your local agreements in store, should be known by your H&S rep on site, if you dont have one then you need to get one elected and put in place asap.
Went in to do my night shift last night, only to discover posters etc; telling all to only pull one cage at a time, pick up rubbish etc and generally stay safe. Coincidence? Mind you, most took no notice...pulling two cages and littering, without a word from the management!
Management wouldn't say anyhting about the one cage rule because the company don't budget for health and safety. If you've got over 100 cages to pull how is your runner going to do that by making 100 trips? Can't start early either because of the "conjestion plan". When I was told by my SM not to pull two cages at a time he afterwards said "but not really as it's impossible to get everything done that way".
having read many posts on this topic. it really amazes me how many don't understand H & S. Whilst it is a law the content of each are ambiguous and down to interpretation. I'm amazed that someone has posted (as fact) that because a driver has a licence to drive an LGV they are then an expert at blindside manoeuvres. The same requirements exists whether its a car or lorry licence which is...On the day of the test the MINIMUM standard was observed. How many of you watch people reverse cars in to parking bays a laugh at the attempts....same thing isn't it?
A risk assessment is not a legal requirement persay. It is a tool used by tosco to minimise any eventuality. When toscos go to suppliers. it is the suppliers responsability to give a risk assessment but they are not obliged to do so.
H & S is simply a way to minimise any issues that may happen and should be revisited periodically to see if improvements can be made........
simple facts are. If a risk assessment for a back door is conducted using a 13mtr trailer, does that then mean a 10, 12mtr or rigid trailer can't be used. My final point is. How many backdoor people tell or even show the milkman, breadman or any other delivery people their own back yard assessment. Now do you get the point on H & S....
I have waited outside many a store because of these deliveries and not once have I seen that happen. Yet I'm expected to follow these guidelines and I'm bitched about if I don't......But does the milkman, breadman or is it just ME!
But if you don't follow the risk assessment and then have an accident who is going to get blamed and possibly sacked? Not the breadman or milkman but YOU.
It's the only way to cover your behind.
Mrs, with due respect. that was my point.....Tosco people bleat about our own following the risk assessment but turn a blind eye to others....If a back door person doesn't ask the question as to whether the delivery driver is aware of the routines then has an accident then they are as guilty as anyone, should they have an accident. They should have an assessment available at their backdoor for all who use the area when delivering.
You can bet your bottom dollar that the EHO will ask the question. "Was the person aware of the routines, Who briefed that person and where was the brief recorded". If you have all that information then the blame clearly falls to others. If you don't.......Well you'll know the rest........
We all have a duty of care in our own working environment. This rule applies to everyone no matter who they work for or where their work takes them.....We drivers have a risk assessment attached to our paperwork for that store. We must read and make ourselves aware of any potential problems at that store. When we go to a suppliers we normally get their yard assessment when we sign in.
Bellyfull, to defend my risk assessment post, as The Mrs said, I was not prepared to let my staff do something without one as they would have got blamed if something went wrong. We were expected to help in Tesco lorries and the Bread and Milkmen were instructed to do what they were told to do by their bosses.
how many staff of other departments are aware of what the risk assesment is for their own jobs.
Alip, Conducted an unscientific straw poll last night, answer, not many. This is a subject that really needs addressing.
agreed. Staff need to know what is their responsibilities and what's not.
Everylittlehurts. I agree with you. Next time a tosco delivery is made at your store ask the driver for his copy of the risk assessment. This will show who is responsible for doing what. Then make a copy until you can get an original. As you rightly stated in your post "I was not prepared to let my staff do something without one as they would have got blamed if something went wrong".
By that statement, You are accountable for their safety and it is your responsability to ensure there is a current and up to date assessment available at your back door for that purpose.
There are to many of us who don't take responsability but simply believe its someone else's problem.
That's exactly what the risk assesment business was about. I phoned and sent emails for months on end and because it was my problem nobody took any notice. But when we refused to tip deliveries and Chepstow drivers refused to deliver to the store, it then became their problem and they sorted it out. I just think it's sad it has to come to that.
Recently involved in a H&S issue at an RSU,hold my hands up,guilty,reported for misdemeanor,slapped wrist,but rep guilty of flagrant breach of site rules.Not normally a vindictive person,but due to attitude of said arrogant rep and his childish and unprofessional manner,would like to report his conduct and actions to higher authority.Where or how would it be possible to report this.TIA.....Trooper.
Dont know if this is in the right place to post but can anyone help. been with tesco in a store for 7 years now done several jobs, back on backdoor now. Currently i am the only full time back door man around the other 2 are off sick so I've been workin pretty much on my own apart from couple of guys in the warehouse with me for the last well at least 3 weeks now could be more. Im still updating our log book as you do for the last year at least we have been reporting we have no side guard, our electric pallet truck is out of use due to store or tesco not paying the bill for it, i dont get tip and fill team to help me and today i unloaded a thurrock which weighed up close to 36 tonne (44 cages of drinks and pallet) is there anything i can do to give the store a kick up the back side and get me some help? Even if it means taking a grieviance (spelling) out on the store, would this be frowned upon?
I am getting sick and tired of feeling like backdoor and warehouse are forgotten about
Any ideas or answered would be great help
Thanks :)
why are the others off sick is there any conection for starters
One person has done his ligiments in his ankle not sure how, he doesnt do much active work apart from being at work and the other slipped down the stairs at home
: they only try to cover themselves in case of an accident using the .you signed saying only one cage at a time.Your lucky our sm/tm`s dont pull anything they stand around then disappear for an extended tea break (1hr)
can refuse you to wear anything that is not covered by company standard of dress - if PPE required for your job, should be provided but company spec!
Risk assessments often not updated as the change is not significant enough for the risk assessment to change. The only risk assessment held in stores is that for the backdoor and warehouse and this should be specific to the store - if yours is missing speak to your manager who should be able to get another copy - if it's out of date then Trading Law should come and reassess (they do this automatically following any refit/new equip). If no luck with any of these things, contact you local environmental health dept (at the council) they will visit and request this info.
Working temps - no absolute temps, just guidelines and provided your employer doing something (extra breaks/warmer clothing, etc) then considered reasonable
Hi i work in the customer cafe. The first person starts work at 6am to prepare the cafe for opening time at 7am. For this first hour that person is on their own. No one ever comes to the department to check if the person is OK, the kitchen is completely blocked from view. We used to have like a panic button for security but that has long since been removed. We have raised the issue that we shouldn't be on our own, because if we have an accident or have some undesirable wander in (we have in the past found tramps and drunkards sleeping in the cafe) we are up s***s creek basically as the next person doesn't start till usually 7 when the cafe opens (sometimes later). The union don't seem interested, ususally dragging it out so we get fed up of complaining, recently we had a radio that we had in the kitchen removed by health and safety rep due to the fact that if we had an accident no one would hear us shouting for help, i find this laughable which is what i told the health and safety rep who also happens to be union rep. Can anyone advise on where we stand on this issue, is there anything that states we shouldn't be leaving someone on there own?
Thanks
www.hse.gov.uk/pubns/indg73.pdf (http://www.hse.gov.uk/pubns/indg73.pdf)
Thanks nomad :)
hi i work in a factory nights, in our cleaning cuboard we have large caustic tank which has loose lid, sometimes it spills all over floor. on floor we have caustic, acid all other types of cleaners in drums piled on top each other.
we have shower in there which is blocked by eye wash, eye wash dont work proply.
im a first aider hense i have no plasters ect,.
soon as we get visitors they get mooved.
when visitors go it all comes back.
even i know this is drangrous
Quote from: tracy151 on 15-04-09, 08:39PM
hi i work in a factory nights, in our cleaning cuboard we have large caustic tank which has loose lid, sometimes it spills all over floor. on floor we have caustic, acid all other types of cleaners in drums piled on top each other.
we have shower in there which is blocked by eye wash, eye wash dont work proply.
im a first aider hense i have no plasters ect,.
soon as we get visitors they get mooved.
when visitors go it all comes back.
even i know this is drangrous
You need to find IF you have one a H+S rep as these chemicals could be a COSHH incident..tell him/her its mixed chemicals etc and if you have ANY worries that you cant find one ring YOUR union office for help with this ASAP...
any chemical comes under coshh..even glue does...
Tracy you need to inform enviromental health, any leeking chemical especially something that is caustic is a danger..Fumes, Burns.danger to the enviroment.
It sounds like you work in a right S**t hole. whats the union doing about it..
You also need to get intouch with the Health & safety exec..You can get their no. from your nearest council office. All this can be done in confidence..
If non of these actualy get off their backside and do something then contact your local fire station..
good luck
Its all about getting cheap tins of beans and cheap booze on the shelves. All the other stuff is a legal requirement !!!
Risk assessment
3.—(1) Every employer shall make a suitable and sufficient assessment of—
(a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and
(b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking,
for the purpose of identifying the measures he needs to take to comply with the requirements and prohibitions imposed upon him by or under the relevant statutory provisions.
Information for employees
8. Every employer shall provide his employees with comprehensible and relevant information on—
(a) the risks to their health and safety identified by the assessment;
(b) the preventive and protective measures;
(c) the procedures referred to in regulation 7(1)(a);
(d) the identity of those persons nominated by him in accordance with regulation 7(1)(b); and
(e) the risks notified to him in accordance with regulation 9(1)(c).
This is taken from the management of health and safety at work act 1992.If anyone has trouble getting hold of the risk assessments these are the regulations that should be quoted to management.
If the above post by ted contains precise extracts then a lot of it is very sexist, 'his employees', 'not in his employment' Etc Etc.
Hi All,
I'm new here so not sure if i've posted in the correct place.
I'm wondering if a risk assessment has been done on the bags used on the hot deli department ?
I've been diagnosed with arthritis in my hand caused by RSI......sealing the bags
I've told my section manager about a month ago but not had any feedback yet, i'm not in the union so would be grateful for any help here ?
Does health and safety figure in anything at Lichfield? I have given up filling in load condition reports as there is never any feed back and nothing changes.
Over stuffed silvers, silvers loaded so high they will not clear the door when off loading, three wheeled silvers, boxes of beer or spirit stacked in silvers so they slip out as soon as they hit the ramp, heavy goods stacked on top light goods it goes on and on.
Yet drive out the yard with a bulb gone on the lorry and be prepared for a right ear bashing!
Yes I know I am not a union member and I know from experiance I will be ignored but its not just me that experiences these problems, one day someone will be hurt!
Last year i had a bad fall at work and still suffer stiffness in my lower back. tesco are wanting me to be till trained. I started august 2005. Im ok when im moving around but being sat down or stood stationary for long periods causes me pain and relief calls often last a hour or over in our store!! Do i need a doctors note to say i cant work on tills?
If possible get a letter from your doctor and from a chiropractor. Sitting puts a great deal more pressure on your spine than standing.
Do Tesco not provide kneeler chairs when needed for medical reasons? If not I suspect they would be in breach of the Disability Discrimination Act:-
http://www.direct.gov.uk/en/DisabledPeople/Employmentsupport/YourEmploymentRights/DG_4001071 (http://www.direct.gov.uk/en/DisabledPeople/Employmentsupport/YourEmploymentRights/DG_4001071)
What is the legal weight that can be lifted by any staff member with reference to the high level stock ?
Go here http://www.verylittlehelps.com/index.php?action=gallery;cat=2 (http://www.verylittlehelps.com/index.php?action=gallery;cat=2) and look at 3rd picture.
Quote from: tescotimmy on 21-01-10, 08:01PM
What is the legal weight that can be lifted by any staff member with reference to the high level stock ?
It is a myth that there is a weight limit, it is what ever can be comfortably lifted by the individual.
It is not a myth that there are precise H&S guideline weights as already indicated. It would be tricky to discipline anyone for exceeding those as they are likely to be held up as reasonable maximums in any legal proceedings.
What about using ladders and steps (?)) My store has brought in 4 sets of steps so that the high level stock can be reached and no-one has been trained to use them. They do tip over if you lean just slightly to put stock on the high level and are very cumbersome to move.
Cumbersome, good word! And they can tip if one has to reach for stock, particularly heavier items. I had to contend with a customer trying to push the steps away from the shelf, as he wanted to get to a product. I asked him whether he had liability insurance, should I fall on him. He got my point! ;D When will the company give us sufficient, quality, equipment, to do our job safely and efficiently?
If you have ladders that tip as you lean (within reason) on them I would refuse to use them, they are obviously not suitable for the job in hand. Remember its your neck that could be broken if they were to go over...is it worth it? You should have a health & saftey rep take your concerns there because thats when things get done ( or should do)
Quote from: gomezz on 22-01-10, 01:06AM
It is not a myth that there are precise H&S guideline weights as already indicated. It would be tricky to discipline anyone for exceeding those as they are likely to be held up as reasonable maximums in any legal proceedings.
You are wrong gomezz for the reasons you state! You cannot force someone to lift a package/box/whatever if they cant physically lift it even if it is supposedly quoted as being under a maximum weight! A trained body builder will be able to lift more than say a 7 stone 17 year old girl! I have never seen a maximum weight listed anywhere and I'd be grateful if you can show me one.
Quote from: gomezz on 22-01-10, 01:06AM
It is not a myth that there are precise H&S guideline weights as already indicated. It would be tricky to discipline anyone for exceeding those as they are likely to be held up as reasonable maximums in any legal proceedings.
Is there a maximum weight a person can lift during their work?
The Manual Handling Operations Regulations 1992 (as amended) set no specific requirements such as weight limits.
That is a direct quote from the HSE Manual Handling site
http://www.hse.gov.uk/contact/faqs/manualhandling.htm#is (http://www.hse.gov.uk/contact/faqs/manualhandling.htm#is)
There can't be maximum weights as this would take a too simplistic view, putting some in more danger than others.
The weights given are GUIDELINES. It is both the employee and employers duty of care to make use of the guidelines with allowance for reasonable adjustments.
In other words if you think you might hurt yourself by lifting something don't try to lift it. Ask for assistance.
Quote from: agency driver on 26-01-10, 12:26PMYou are wrong gomezz for the reasons you state!
I am right for the reasons I state. As has been pointed out they are guidelines only but these do include allowances for the differences between men and women. I was commentating on the consequences of exceeding those weights and not about what happens when under.
No, you are wrong there is NO maximum weight restriction on what an individual is allowed to lift!
I never said there was. Do you not understand the difference between a guideline and a law?
doesnt matter who says what,at the end of the day its upto each individual to lift a weight that not only do they feel confident lifting,they also feel safe ...if its too heavy,ask someone to help...isnt that what Stresco always state at their inductions
Read this http://www.hse.gov.uk/contact/faqs/manualhandling.htm (http://www.hse.gov.uk/contact/faqs/manualhandling.htm)
Quote from: gomezz on 22-01-10, 01:06AM
It is not a myth that there are precise H&S guideline weights as already indicated. It would be tricky to discipline anyone for exceeding those as they are likely to be held up as reasonable maximums in any legal proceedings.
Gomezz, I said in my first post that the maximum weight was a 'myth' then you replied as above! I took "Its not a myth" to mean you disagreed with me also I see no reference to 'guidelines' in any of your comments! As you asked the question yes thank you I fully understand the difference between guidelines and the law. Do you know if guidelines are ignored and a case goes to court there has to be a very good reason for ignoring those guidelines that is why there isn't any except for what an individual can comfortably lift!
I also asked you to show me where these limits are in print and so far you have not done that!
Quote from: gomezz on 22-01-10, 01:06AM
It is not a myth that there are precise H&S guideline weights as already indicated. It would be tricky to discipline anyone for exceeding those as they are likely to be held up as reasonable maximums in any legal proceedings.
The link to these guidelines has been posted already several times so I saw no need to repeat. Now I see a need to repeat.
Quote from: agency driver on 27-01-10, 10:52AMDo you know if guidelines are ignored and a case goes to court there has to be a very good reason for ignoring those guidelines
That is precisely the point I was making so I am not sure why you are saying I am wrong to say it as you seem to agree with me.
OK, I think you two can agree to agree or disagree now, not sure which because your disagreement is very confusing. You're both right, you're just saying it in different ways.
I think the discussion about lifting weights has reached the conclusion that it comes down to looking after yourself. As myself and others have said ... if you can't lift it on your own DON'T and ask for help. Common sense required.
Can we move on now please.
"The Manual Handling Operations Regulations 1992 (as amended) set no specific requirements such as weight limits."
1. Avoid hazardous manual handling operations so far as is reasonably practicable, for example by redesigning the task to avoid moving the load or by automating or mechanising the process.
2. Make a suitable and sufficient assessment of any hazardous manual handling operations that cannot be avoided.
3. Reduce the risk of injury from those operations so far as is reasonably practicable. Where possible, you should provide mechanical assistance, for example a sack trolley or hoist. Where this is not reasonably practicable, look at ways of changing the task, the load and working environment.
Taken from the Health and Safety Executives own rules! Which in my opinion carry far more clout than any guidelines Tesco or its employees can come up with.
I'm done.
Quote from: agency driver on 27-01-10, 02:17PMTaken from the Health and Safety Executives own rules! Which in my opinion carry far more clout than any guidelines Tesco or its employees can come up with.
Precisely. 8-)
Now I am done.
Thank you. :d:
So moving on .... working cages -
" her hand was impaled on a metal bar"
http://www.shetland-news.co.uk/2010/January/news/Tesco%20worker%20injures%20hand.htm (http://www.shetland-news.co.uk/2010/January/news/Tesco%20worker%20injures%20hand.htm)
Ouch, poor lady.
And travelators
Havant Tesco's trolley escalator is 'unsafe'
http://www.portsmouth.co.uk/newshome/Havant-Tesco39s-trolley-escalator-is.6019200.jp (http://www.portsmouth.co.uk/newshome/Havant-Tesco39s-trolley-escalator-is.6019200.jp)
Customer health & safety is important too. :)
I'm surprised that something similar hasn't happened at our store. They put displays and what have you opposite the bottom which greatly reduces the amount of space there is when people come off the down travelator. All it needs is for someone to stop to look at something at the bottom and another to come round the corner looking to go up and you have the potential for a similar situation.
i have a question my store hrm wants to have a non union rep as health and safety but with no training can they do this ?
I have a few questions about noise.
Working in a DC on goods in I have come across an irritating problem which is the dropping of pallets. Personally standing next to someone who drops a pallet, I find that it is annoying but on a more serious note can sometimes hurt my ears.
1. Is there a generalised policy within all DCs about this practice under H&S, The control of noise at work regulation 2005 Regulation 4, 5 and 6
I realise 'Ear plugs' are provided and do not want to get into a debate about the pro's and con's of that. Surely with a risk assessment (ERIC PD) these would be a last choice. Having just started working for Tesco I would be grateful if someone would give me some guidance on the route and procedure to take (not wanting to upset any team or shift managers) in addressing my concerns.
Quote from: zedhead on 20-07-10, 01:31AM
i have a question my store hrm wants to have a non union rep as health and safety but with no training can they do this ?
No. The only H&S Rep in Tesco stores, as per the Partnership Agreement, is an elected USDAW H&S rep. Why would they not want a Usdaw H&S Rep anyway? And without training? (?))
Transmog have a browse here.
http://www.hse.gov.uk/noise/worried.htm#risk (http://www.hse.gov.uk/noise/worried.htm#risk)
I may be wrong but if hurts your ears now, I think you need to take steps now to protect your hearing.
Quote(not wanting to upset any team or shift managers) in addressing my concerns.
WHY.
all you budding drivers out there how long have you been instructed to unload the lorries yourself as our scissor lift has been condemed and were tail lifting, in the backdoor log book it states two store staff trained operates to tail lift, not including the driver one turned up which needed side guards and store staff refused as we had none, the driver was instructed to unload the lorry on his own which he did, this instruction came from goole depot since when have the rules changed on tail lifting at stores? our manager told us that the drivers are doing at the express stores as there are no staff? if any union reps out there what represent the drivers i think you need to having a word with them as well as the firm as accidents do happen and if they unaware they are not supposed to unload the lorry especially agency drivers who do not know any different postive info whould by greatful recieved if rules have changed can they posted on here thanks
Quote from: nomad on 21-07-10, 02:28PM
Transmog have a browse here.
http://www.hse.gov.uk/noise/worried.htm#risk (http://www.hse.gov.uk/noise/worried.htm#risk)
I may be wrong but if hurts your ears now, I think you need to take steps now to protect your hearing.
Quote(not wanting to upset any team or shift managers) in addressing my concerns.
WHY.
Thanks for that link. I do take steps but I was just really probing the water so to speak on steps to stop this practice, I know other DC H&S managers do clamp down on this practice. Not being the safety rep for my DC as I've only just joined the company I just wanted to know the proper chain of command in addressing the situation. I do not think that the lepd or lepw would breach any regulation causing acute or chronic damage but it is bloody annoying sometimes and scares the living daylights out of me sometimes (I wonder if I could go down the elevated heart rate causing stress route ;) )
Hi i am seeking some advise and guidelines in relation to warehouse/platform ladders.
part of my job i have to use platform ladders /warehouse ladders to put signage up on the shop floor.
I am concerned with the state of the ladders and have made my boss aware of them but i have been told they are fit for purpose.
the problem with the ladders are as follows , no rubber feet on ladders so when the break is alpplied the ladder keeps moving , second problem is one of the vertical poles from back wheel to top has been knocked out of shape and a dent off 3 inches , the final problem is that they are 8 steps , but i can only step up to the 6th step before my head hits the ceiling of the roof on the 7th step. I have to lean over the side of the ladder to put signage up on the ceiling . I am unable to stand on the top platform to get a secure footing and have 3 sides protected in case i fall.
My boss told me that they are fit for purpose , i be live they are not only dangerous but need to be a 6 run ladder so i can then work safely on the platform on the top.
USDAW rep wont do anything , has gone to forum and sent back to me saying they are fit for purpose !!!
ladders are the blue platform ladders used in warehouse - shopfloor
Correct me if I'm wrong (because I've never asked a compliance manager what a compliance manager actually does) but i would imagine that this is the kinda thing you should bring to the attention of a compliance manager.
I would take photos of the damage. Make sure the photos illustrate the problems. i.e. take a photo of how you are not able to stand with a secure footing.
And if no one agrees with you take it up with the store manager. Write a letter and enclose the photos. If you do write a letter and try to give it in person to talk about contents.
Hi diesel.pi with the rubber feet missing and the ladders ability to move; even when the brake is applied, means that the ladders are no longer fit for purpose, as they are no longer considered 'as designed for purpose' and I would hope properly risk assessed.
I assume the Compliance Manager (Stores) is another title for the H&S Manager tasked with ensuring H&S rules , regulations and guidelines are Complied with.
I believe you are describing a ladder known as 'Aircraft Steps' two small wheels, handrails up the sides, long handled brake, these ladders come in different sizes and should be risk assessed for the purpose to which they are to be used, if you cannot work safely as the design intended then REFUSE to use them and certainly REFUSE to use them if they require any maintenance.
Get hold of the H&S Rep and if necessary point out what 'Fit for Purpose' means.
Fill in a defect report, get it signed by a Manager, put a sign on the ladder saying, DANGEROUS - DO NOT USE.
If you get no favourable response from Management, tell them that you will inform the H&S Executive (HSE) (number in local phone directory) and your Area Organiser (AO).
Then telephone your local Union Office and complain about the H&S Reps lack of concern and ability. >:(
Hi Billybong, yes they are the Airport Ladders, today i approached the personell manager and asked her for a health and safety Grievance form ,
as i told them they were dangerous and not fit for purpose , she came out with so much waffle lol
I have also taken photos of the ladders and emailed the Hse.
I have given her a week to speak to head office and the store manager ,
if i refuse to use them as i feel unsafe on them .....what if anything can they do? ie, discipline etc ?
Any ladders are covered by Working at height regs 2005.
Rubber feet are a must. The ladders must also be properly inspected by a competant person and logged in a book to comply with these regs. All the concerns raised are covered in these regs.
Seems to me your manager should read the regs.
If your safety rep doesnt know i suggest he goes on working at heights course.
If you dont get any luck from your safety rep, inform your branch secratary, then if no luck to the Union regional organiser in the local union office. If that fails contact the HSE.
However as you pay union subs then the rep should sort it, if he hasnt got the ba--s to sort it then maybe he should not be a rep/
http://www.hse.gov.uk/pubns/indg401.pdf (http://www.hse.gov.uk/pubns/indg401.pdf)
Hi diesel.pi What can they do?
They can bluster, waffle, threaten, cajole but that's all in reality they can do.
What they should have already done is make the ladders safe and fit for purpose.
I would love them to try and discipline anybody for obeying The Health & Safety at Work Act 1974
when they are not.
As welsh-hugh stated the Working at Height Regulations 2005 cover this issue.
Just say 'DUTY OF CARE' it may give them a clue. >:(
You mean they should have taken (drum roll please) the appropriate steps? :P
;D i don't think i will be climbing the ladder in tesco after this lol
You now have a platform to launch your action. :)
seen another joke on a health and safety poster today.
A boy cleaning some pasta sauce or similar with some paper while holding the fully intact glass jar in the other hand!
In our store if a jar falls off the shelf it smashes!.......glass and sauce splattered everywhere......no way can you attempt this with a roll of paper.....so i guess someone just took the lid of and poured it on the floor for the photo.Hardly a situation we need trained on.
Will proper TRAINING ever happen in Tesco,i.e how to handle a broken glass spilage and what to do with it after wards as opposed of dumping it into the grocery damages area for someone else!
Hi Does anyone know if Managers attend Fire Warden Training in Tesco We are told that all Managers are Fire Wardens in the case of a fire so surely they must have to have some training for this !!
In some stores it is all managers and teamleaders. I've never had training in being a Fire Warden in either position. Not surprising, really.
No not surprising really but then if they are taking on the roll of Fire Wardens they should be trained in what to do in the event of a fire but then again that would cost Tesco money !!!!
suppose something happens at work that is not my fault - maybe a box falls on my head as i try to get it off an overloaded cage (or is that my fault for trying to get it off?)
anyway, i don't seem to be badly hurt so i maybe mention it to my line manager but don't get it put in the accident book.
a problem then develops which seems to be linked to the injury. maybe i need some time off work.
would my situation under SYA, or in any other way, be worse because i did not get the incident written in the accident book?
this hasn't happened to me (yet) but i hope someone can give me some info.
You could claim that at the time of the incident you wern't give the proper treatment which led to the condition worsening. A head injury should always be treated with care (unless its trigger ;D)
If there's nothing in the accident book, then it never happened.
If it IS in the book, not only have you got that for any further illness that develops, but also it may be that a particular DC is heavily overloading cages and that your report is one of many, in which case the company might start looking into that DC's performance.
the cages get overloaded by warehouse staff in our own store, because of lack of space. it can be impossible to move a cage without taking things off the top first.
i know of at least two staff members who have had something fall on them, while trying to lift boxes down. both reported to their DM but not written in the accident book.
(people seem reluctant to believe that it is up to them to insist on a report being made, rather than letting the DM decide)
Those regulations make very interesting reading indeed, surely capping shelves contravene them especially considering not just the weight but the height of many objects on them.
I work in warehousing, when i pick boxes wines e.c.t., onto cages they are sometimes too heavy and I have to lift them too high. I am only 5" and the cages are taller. I mention this to health and safety at work and they said just ask the nearest person to me to put it on. I feel horrible keep asking people when they have their percentage to get out too.
I called the union and they say i should not lift anything over my shoulders. Could you please advise? I do like my job , apart from that it really hurts my back :-[.
You don't need any further advice I don't think...
The Union has told you all that you need to know.
Would it not be quite a simple task for a Manager to ensure you are not lifting over your head for the duration of your shift?
I've been told store in my region, has recently been given 30 days to comply with H&S regulations regarding its PFS. Pot holes on the forecourt need to be filled in...... No manager on the nightshift are trained in PFS so if any emergency were to arise, they're fooked!! :o
Not to mention they can lose their licence in selling fuel! :o
Can anyone answer if its unreasonable for me to expect to be able to reach stock on a cage, or do i have to stand on a kick stool reach up to get it down ?. And i am talking heavy grocery goods.
Would be better & safer to get someone who's taller to work the heavy cage me thinks. Is this on the shopfloor or the backstock warehouse (?))
I have a question my pm and deputy have told me to remove my flesh tunnel out of my ear due to health and safety, but as i work on plant bakery I don't see what can be dangerous, i question this with them and they said then that it not nice to look at and customers don't want to see it.
can you help me find something that says i cant were it or if there are limits on it as the jewellery act is old and doesn't mention any thing on flesh tunnels, whether I can wear them or not?
this seems strange,at my local store there are a couple of cashiers with tunnels in and also various other facial piercings. Also if your tunnel is more than about 8mm,I think that the ears look worse when the tunnels are out and is probably more of a H and S issue,but that is just my point of view
yer mine is 10mm
i explained this to them and showed them as i had to take it out anyway but they still insist that i can not wear it, which i don't see whats wrong with it, i have also ask my union reps and other people opinion nd they dont understand it, they belive that it is like a stud as long as it is a sertien size then y should it matter.
also they say it not the face that tesco want as a manager.
Health and safety does not seem to matter at tesco distribution!!! they put staff on 100% pick rate which is not achievable without breaching health and safety within the warehouse.. who are they kidding with these time and motion studies.. every little helps my arse :D
We have both managers and staff with flesh tunnels. Our PM is very strict on dress code etc. Sounds to me like someone just doesn't like the 'modern' piercing.
Hi Guys,
Been a while since I was last on here..everything has changed alot..so forgive me if i've posted this in the wrong topic.
My 14yr old son, has to do work experience, due to other ideas what he wanted to do have fallen through, due to insurence problems, his school has suggested our local Tesco shop.
Can you please advise on what stuff he'll be doing as i'm not happy with the idea, his school knows nothing about health & safety in that sort of working enviroment..
As some of you will remember I worked on a Tesco contract (Unity), and know how things can happen, and what areas he shouldn't be allowed in..he had said backdoor, and my reply was 'no way'. but this was one of the suggestions the school had given him.
Any feed back good or bad is very needed..
many thanks
many thanks
Tinner :-*
p.s. to the guys who can remember about my case, and condition, i'm now on crutches and morphine..doesn't look too good for the future..but hey, got to keep smiling :-* :-*
When I worked in Extra the guys who came in for work experince, normally got moving baskets on tills, facing up, and filling. Depending on your bakery manager, he will probably be allowed to go in and help pack.
The personnel manager should have done a risk assessment previously about where they can and can't go, pretty sure that back door & BWS are two areas they can't go on.
Yep, BWS and Back Door should be off limits. Any work on a till aside from bag packing is usually a no no too.
Quote from: the beaver of bodmin on 02-03-11, 12:33PM
Health and safety does not seem to matter at tesco distribution!!! they put staff on 100% pick rate which is not achievable without breaching health and safety within the warehouse.. who are they kidding with these time and motion studies.. every little helps my arse :D
Health and Safety does matter in DC's. Firstly contact your Usdaw H&S rep and inform them of your concerns, if you don't let them know they can't do anything about it. The next step is to work 'SAFE' this is working to the standards given to you on your training (Know your stuff). If a team manager discusses your pick rate with you explain that due to your fears over health and safety issues you are working safe. They may decide to informally discuss with you your 'Capability' to do the job, if you feel the need ask your H&S rep to represent you at this discussion. It is the responsibility of the Manager to solve the problems that exist within there departments and Tesco and Usdaw expect that the majority of issues will be resolved informally. We can't do anything about issues if people don't tells us. If enough people tell us then we have the data to approach management and resolve the issue. :) Hope this helps
what steps can i take if tesco fail to clean my working area and my health is affected? health and safety woman is making slow headway seems one delay tactic after the other.
not a hater, you need to expand on this health and safety issue that causes you heath problems as the detail you have given is very limited? We don't need the medical reasons just the senario?
USDAW
If I follow H&S I can not get 100% my contract you negotiated demands.
So implication is break H&S rules to keep my job!!
What sort of a Union are you? Stand up to Tesco.
At this rate hardly any of us will make it 3 months.
Also Break Health & Safety rules and loose job.
You sign your training records to say you have done training in H&S issues, so in the same sense you can be disciplined for breaking them.
Everyone is responsable for H&S (One of the questions is who is responsable for H&S Answer Everyone) not just the Health & Safety rep, so if you see something that is dangerous you are just as able to report it but as I found out a lot of staff will complain about it but do nothing about it.
A H&S rep will also report issues if a member of staff has reported them first and got no response. So instead of moaning about it try doing something about it yourself. You are just as responable.
I dont need to say anything,theres a million cameras IGNORING FLTs turning in the air above my head and pickers jumping off moving trucks.If Tesco wanted to do anything about H&S they have the evidence on tape!
When was the last time a FLT driver was disciplined in your DC for turning in the air? And as for the distance rule,does pushing my truck out of the way with a full pallet count as safe distance?
Theres a culture in Tesco of not seeing.The Union are aware of it,the H&S reps are aware of it,the Managers are aware of it.
You dont need me to tell you.
Its all 100% nothing else matters.
If you dont believe me go out tonight and report everyone you see jump off a truck and turn in the air,then tell me how many of they lost there jobs thru it.None.
But fail to do 100%...gone!
Its not just my new DC,I was sent training and it was really dangerous there.
Topic hijacking ! (http://www.verylittlehelps.com/index.php?topic=11387.new#new)
could any of you guys or gals let me know of which depots your talking about, i know myself that this goes on alot accross many depots. The performance is put before safety!
someone as mentioned in previous post's let your safety reps know and union reps e.t.c, don't think i am being fickle here, they already know and have done for a long time! obviously health and safety gets discussed in meetings e.t.c and posters go up on the forum boards, but i think majority know who work in distribution if your not doing your percentage and you say your sticking to health and safety this gets ignored and you go through the syp process. Also if your doing your percentage and breaching health and safety this also gets ignored and you get a pat on the back for a good job well done! things will change in the near future as no one as the right to force you to work under this kind of pressure and breach health and safety!! :)
Daventry days on new contract,was trained at Lichfield days.
We heard that Lichfield have left Usdaw.Unite in now.
Think its to do with contracts and 100% rather than just H&S.But H&S non-existant in my opinion anywhere.
Im told 100% or sack impossible following training.
I feel for you allhallowseve, i have seen the the process at it's most ruthless. I know the contracts at dav are deffiantly not favourable regarding percentage and the time scale you have got to it hit it or your going through the syp process..
I would just like to say allhallowseve that in time everything that is happening accross majority of depots will get noticed as what is happening is not entirely humane ???
thank you,yes its depressing for sure,Im looking for agency work now just to keep earning,misses 6months gone and 1 kid to feed so I gotta find work. Thought Tesco could be job for life,how wrong I was. Knew that after 1 weeks training.
More than anything Im annoyed at Usdaw,they are letting tyhem get away with murder.I joined Unite and will stay a member wherever I end up next.
Quote from: the beaver of bodmin on 28-08-11, 02:31PM
! things will change in the near future as no one as the right to force you to work under this kind of pressure and breach health and safety!! :)
Sad to say, although I agree wholeheartedly with you BoB, things will most definitely not change. The 'Working as trained' and 'following health and safety rules' only ever bear any significance during an accident investigation when they are quoted at you and used as a 'big stick' to pummell you with. For the purposes of everyday work, the only important thing is your percentage on the pick.
A message to bloodhound. things will change as we all know what as happened and is still happening is wrong. I will be posting something on here soon and i hope this will give you confidence that some people are fighting for what is right. :-\
Our loading dock does'nt function correctly; we can only use half of it. Management have known about this for months but, as usual, have been too lazy/stupid/cheap to get it fixed. It was'nt a major drama because the drivers were OK with unloading onto the half of the dock that did work.
Now some untermench of a H&S officer at Depot has decided that the LD is unsafe to use(in spite of the fact that we have never had any accidents and the drivers were perfectly happy to use the half that works). So now we have to unload in the Yard and pull every cage up a hundred yard ramp into the Warehouse. Just because some pencilneck REMF who has never worked a day in his pathetic, worthless life, has decided that this is somehow safer. >:(
[admin]Reference to violence deleted. Nomad[/admin]
TescoCommando, are you saying that the SSOW for deliveries to your store were being circumvented. whos decision was this?
If an accident happened such as the loading dock giving way and a backdoor person is crushed, what would be your expectations? I take it you're an expert whereby you state...(in spite of the fact that we have never had any accidents) I take it from that statement, your experience and knowledge of this equipment is greater than a H & S person?...Here's a clear understanding of H & S, if its broke get it fixed. Until it's fixed, don't use it, works for me.
feck who is making the decisions. time as come for everyone to stand together instead of everyone tweeting on here.. look out for the next big thing,, united together :-\
Quote from: bellyfull on 21-10-11, 10:57AM
TescoCommando, are you saying that the SSOW for deliveries to your store were being circumvented. whos decision was this?
If an accident happened such as the loading dock giving way and a backdoor person is crushed, what would be your expectations? I take it you're an expert whereby you state...(in spite of the fact that we have never had any accidents) I take it from that statement, your experience and knowledge of this equipment is greater than a H & S person?...Here's a clear understanding of H & S, if its broke get it fixed. Until it's fixed, don't use it, works for me.
Yes. Although I have to admit, that's not difficult. 8-)
Have you tried applying for the H & S committees Tescocommando? I'm sure you would add value at your location especially with having no difficulty with the knowledge of loading docks and their functions and mechanisms! 8) :P
My final post. There is NO H&S at Tesco DCs.
Its target,target,sack.
I have set up a petition regarding all of these issues and more here:
http://www.verylittlehelps.com/index.php?topic=11569.msg82293;topicseen#new (http://www.verylittlehelps.com/index.php?topic=11569.msg82293;topicseen#new)
[gmod]Beaver, I have edited your post and contained a link to the petition topic instead so that all the information for potential signers is in one place and they can see the warnings we (mods and admin) have posted in the topic. [/gmod]
Quote from: Pepsie on 10-12-10, 10:42PM
Hi Does anyone know if Managers attend Fire Warden Training in Tesco We are told that all Managers are Fire Wardens in the case of a fire so surely they must have to have some training for this !!
I wonder if any of these staff had Fire Training?
http://www.kentonline.co.uk/kentonline/news/2011/november/28/store_staff_fight_blaze-1.aspx (http://www.kentonline.co.uk/kentonline/news/2011/november/28/store_staff_fight_blaze-1.aspx)
Hi can anyone help.
I work outside and what I'm suppied I don't feel is suitable.
we have to wear a fleece that indoor staff wear, but we also get a supposed to be waterproof coat that soaks through after 30 mins of rain. I normally wear my own black coat with my hi viz vest and have done for the past 10 years.
Now I'm being forced to wear their cheap rubbish, so is this against health and safety ?
I wear everything else uniform wise.
Thanks
I would suggest asking for a new outside coat and if that is as bad go back inside once the rain goes through and ask to stay in till it dries. They will soon let you wear your own coat. :)
Outdoor clothing is covered under Personal Protective Equipment regs.(PPE) It must fit you and be fit for purpose. If you need to work outside it must be warm, comfortable and be weather proof. If the clothing issued lets rain in then it becomes Not Fit For Purpose and you have the right to refuse going outside. Be careful not to refuse going outside because you prefer your own coat. You must say you refuse to go outside in the rain as the clothing issued is letting rain in and is not fit for purpose ,It must be ok use use in "Adverse Weather and Penetration" which in normal lanquage is rain and cold. If you use your own coat in the workplace then it must be CE kitemarked. If its not if you have an accident you wont have a leg to stand on. Check the CE kitemark on label.
Protecting the body
Hazards: temperature extremes, adverse weather, chemical or metal splash, spray
from pressure leaks or spray guns, impact or penetration, contaminated dust,
excessive wear or entanglement of own clothing.
PPE Regs are here http://www.hse.gov.uk/pubns/indg174.pdf (http://www.hse.gov.uk/pubns/indg174.pdf)
you know the poster on the wall called the HSWA 1974 it has a contact on it for your local authority report the matter .... :'(
Can electric pallet trucks be used on the shop floor during opening hours?? Thanks.
We are a 24h store and they have to use them when the store is open, but it's after 10pm or thereabouts.
Just need to know as we had been told they werent to be used during the daytime on the shopfloor,but they are being used,I've just read the story and seen the pictures of the 80 year old woman that had been hit on both legs with a normal pallet truck ,made a hell of a mess and cost the company just under 50k in fines and costs,so i cant believe we are using them in the daytime.
Smitaly69, if you are concerned as a user, then if you as a user don't feel comfortable to operate in a setting where you feel uncomfortable you don't have to.
A governing factor in being a Competent user is that you are comfortable whilst carrying out the task, if this is not the case and you are an uncomfortable user other factors (like being hesitant or frustrated because of a congested environment) may put you and those around you at greater risk, which would contradict your training and the H&S at work act, the concept of both being to minimise risk.
If the operation of that equipment at that time is essential, other measures could be put in place, like restricting access to the work area to staff only, close off the aisle, or the use of a companion for the purpose increased observations are options to consider.
If you are uncomfortable it should be rectified and not overlooked as being uncomfortable has the serious potential to put you and those around you at a greater risk.
Uncomfortable people are rarely Competent
We use them on the shop floor in my store but only at night, so between 11pm and 6am. Any other time it's the manual ones and only then when absolutely essential. We are a 24 hour store so there will be customers around at any time but obviously there are fewer at night than in the middle of the day.
Quote from: Yin Yang on 18-06-12, 11:48AM
Smitaly69, if you are concerned as a user, then if you as a user don't feel comfortable to operate in a setting where you feel uncomfortable you don't have to.
A governing factor in being a Competent user is that you are comfortable whilst carrying out the task, if this is not the case and you are an uncomfortable user other factors (like being hesitant or frustrated because of a congested environment) may put you and those around you at greater risk, which would contradict your training and the H&S at work act, the concept of both being to minimise risk.
If the operation of that equipment at that time is essential, other measures could be put in place, like restricting access to the work area to staff only, close off the aisle, or the use of a companion for the purpose increased observations are options to consider.
If you are uncomfortable it should be rectified and not overlooked as being uncomfortable has the serious potential to put you and those around you at a greater risk.
Uncomfortable people are rarely Competent
Thankyou for your response,it hasnt really answered my question,and,after reading your answer it does seem like you know your stuff but also seems like an answer from the company,sort of putting the onus on us,therefore,i guess you work for the company,checking up on us on this site?? My concerns are not that i am a bad driver of a pallet truck rather what are the consequences of a motorised pallet truck being used in an environment where children ,old people are? Where ailes are too narrow? Where kids run around? Im competent not dumb ,found the answer very rude.
Whilst I disagree with Yin Yang saying that uncomfortable people are rarely competent, in his defence, I do not believe his answer to your question was rude. Also, I think it is safe to say that Yin Yang is certainly not "one of those" that are "checking up on us on this site."
As far as I am aware, there are no restrictions as to what time you can use the electrical pallet trucks. Night time on certain shifts can be extremely busy.
Caution you must take. Complete your training will be when use the truck at break of dawn.
smitaly,
I too do not think Yin Yang was being rude. I think that Yin Yang is suggesting that being uncomfortable with a task may affect your ability to do the job competently. I don't think Yin Yang is blaming those people who feel uncomfortable, merely stating that the level of discomfort may have dangerous repercussions. Of course, it is hard to generalise but a persons normal level of competence could be adversely affected by a number of things: extreme heat, extreme tiredness, extreme stress casued by workload. Similarly your competence may be compromised by feelings which are being described as uncomfortable. To be fully competent surely you must not be wary of performing the duty in any way. If you are uncomfortable/ wary maybe your stress levels will be unhealthy and decision making will be affected.
lol. I tihnk that's what's being said. Over to you Yin Yang.
Always two there are, no more, no less: a master and an apprentice.
The apprentice has spoken. Now entereth Master Yin Yang. Cue heavy machine-regulated breathing.
I find it very strange that anyone who is "not" competent is signed of as "trained" and therefore should not be a "user" however; as smithtaly69 appears to be a user and was seeking confirmation to the policy & Procedure that they understood were place I find it astonishing Competency was mentioned in a reply to them.
Smitaly69, I agree with you that this can be taken as an insult to you, Don't take it personally though, some do have a habit of not actualy reading what they print. My advice would be, speak to the Legal & Compliance person at you location or find out if there is a Policy & Procedures book and then look it up. Of speak to the person who signed you off as being "very" competent and ask for a copy of the SSoW for the equipment used.
I'm a big fan of Aesops Fables. Particularly The Fox and the Grapes.
"The Fox and the Grapes" is one of the traditional Aesop's fables and can be held to illustrate the concept of cognitive dissonance. Yep takes me back to my educational days...thanks Loki
Always thought you were foxy. ;D
Smitaly69.
I do regret that you found the nature of my post insulting that was not my intention.
As loki as pointed out my very last comment does give the wrong impression. I find it hard to express this point as less competent seems wrong to say to, as some would say you are either competent or not.
Perhaps I should of said being uncomfortable puts you at a disadvantage compared to someone who isn't.
If we look at bellyfulls post this may better explain my point.
QuoteI find it very strange that anyone who is "not" competent is signed of as "trained" and therefore should not be a "user" however
The training and assessment environment is far different from the hustle and bustle of actuality, as a user some would find the assessment environment comfortable hence sign off, yet without the watchful eye of a trainer and the added hustle and bustle of the "real" working environment being a consideration, I HAVE SEEN many Competent (trained, tested and signed off) FLT drivers once in the real environment quit the task as they don't feel comfortable, I have Seen warehouse staff just because of what they see whilst working along side them pass up the opportunity to be trained on them, its all about the users NOBODY can Tell how you must feel doing a task or criticise you and pressure you if you do not feel comfortable.
The key thing here is as a COMPETENT user at certain times the environment in which you are being asked to operate gives you a concern for those around you, even though your ability is
NOT in question circumstances out of your control is increasing the risk, you are at a disadvantage.
Health and safety is all about minimising the risk, if the task can't been done at a quieter time then measures that could, should be put in place to reduce that risk if possible, I'd close off the area or use a companion if its too congested or riskier, as a user its my call, if its too busy to close an area or have a extra pair of eyes, then I am not the user, this is where my original thought stemmed from some could without any problem, does it mean they are right and I am wrong, no it merely means competence levels vary.
So perhaps it would of been right to say being uncomfortable makes you less competent.
As for your observation "it seemed like an answer from the company" I find if you adopt their approach in dealing with them when things get difficult it has a more positive affect.
I don't like to say to people (because of events that have happened with
me) Refuse, I will however give
my opinion based on those events and
My experience. ( the bold is Directed specifically at bellyfull).
When the term 'Competent' is used within contexts of the HSE or HASAWA without reasonable consideration it has a perception as (bellyfulls post shows) that the Competency can't be compromised, this is very worrying approach, it very much can and by things out of a users control it is recognition of this fact and the reaction to it that defines "Competency".
Smitaly69, You are the "competent user" in the event of something going wrong this fact will be Emphasised to you. If you feel the risk is to great it really is your decision.
I sympathise with your concern, to me MHE and unpredictable people particularly children, in the same area is a significant risk. If I couldn't reduce that risk I know what I would do, or wouldn't as it were.
I hope my explanation, indicates my opinion is not without some understanding of the Concept of Health & Safety as seemed to be suggested.
Thankyou for your comments,i havent been trained on the machine,it was my day off when we had the training,my team have told me the trainer told them not to use it during the daytime between certain hours, but my manager has said its ok if you use them slowly,maybe my manager should be doing the training!
A health and safety issue. In my store at 10pm every night the lights are turned off even though the store is open all night. Parts of the store is considerably dark where as the television and electrical departments are left on. This a money saving excerise by Tesco.
Does this this flout the health and safety rules for 24 hour trading?
It is done from head office the store does not control the light dimming.
Can someone give me advice?
Lights should be at 2/3 capacity in a 24 hour store after 10pm.
To many excuses given here and the use of the word competent to do the job is wildly exaggerated. In everything we do in life we face the competence test. Once this ability to do something has been established and "signed off", if you will, we then go into "gaining experience". Competency is the minimum requirement. From a Babe taking their first step and then gaining more experience in the ability to walk. The folk-lift truck driver who is in a controlled environment at the test stage then unleashed in to their own controlled environment, the learner driver who "must" have an instructor next to them meeting that minimum competency test then being let loose on the road to gain the experience that will make them a better driver (hopefully). Every new challenge we take on in life as a degree of competency within it. It is up to the individual to decide whether the challenge within that specific area is worthwhile to them, not for others to judge their reasons for not wanting to pursue more in that area. I hate heights so I ain't gonna parachute, does that make me incompetent?
Too many excuses and competency exaggerated ? OK ?
Bellyfull with all the comparisons you mention comes a certain amount of accidents due to mistakes as a result of inability or ignorance is that competence?
With regard to you last point about does your hatred of heights make you incompetent, do you think you would be able to actually physically do it?
1, As a babe walking for the first time and falling over, my peers would in all probability be near to guide me to the competent stage of "not" falling over so much, I would add the experience the babe gets would continue when the get to the running stage and other motions we take in life
2, When unleashed into the work place with a large mechanical piece of equipment for the first time, experience tells me that those who are at the "Novice" stage are cautious, very aware of their "new" surroundings and targets to be met during the initial stage are reduces to reflect that inexperience. It should also be noted that others in the immediate work area will also give more notice to novices.
3, whilst I have no compunction to jump out of an aeroplane with a bag attached to my back in the hope it will open on the way down. I suspect if I was ever in a situation where that bag would save my life then no doubt the fear of death would overcome my fear of parachuting.
To be competent in anything we do, firstly you make a choice to do the activity, then when going through that activity you make a second choice as to whether you wish to continue...simple!
By the way, physicality has absolutely nothing to do with anything, unless you're physically challenged and you wished you could do it that is. So back to the competence level, you are or you ain't. Example, driving instructor believes you're ready to pass your test (competent). You fail!
Your last analogy proves the point I am making, the sign's induce a perception of competence but on the day due to what ever circumstance, you weren't up to it.
Whilst you use this analogy of driving, the competence of a fully qualified driver recognises that the risks of accident injury or death are greatly increased when under the influence of alcohol or drugs.
So to be truly competent involves the ability to recognise times when you are incompetent.
Competence is not just about adequacy but also the possession of required skill, knowledge, qualification, and understanding of capacity and limitation.
The main aim of the HASAWA is minimising risks how can a competent person minimise a risk if they are unaware of what those risks are, so with regard the topical point at least competence is not just about ability but also recognition and understanding.
Take a moment to think why doesn't the HASAWA and other regs use the term Ability rather than Competence?
Whilst a common understanding is becoming apparent, your additional information on ability V competence is at odds with the two in my view. Ability & Competency can be confusing when both are a requirement of a specific function, so both go hand in hand. Most men will argue they can do better than Wayne Rooney. Both have the ability & Competence to be in a team yes, but at different levels!. It is my view that the minimum competency or ability can be reached in a training atmosphere but in the real world other factors come into place which gives that candidate a new perception of other risks that were not known or understood when training. Example I have one relative who had passed their driving test many years ago but will not drive simply because when out on the road they froze as no-one was there to answer/reassure them of other factors not known during training period.
Everyone has a capacity to do or act physically, mentally etc., or as you put it to have the "Ability" however, the test of that "Ability" is to see if they can sufficiently meet the qualifications or indeed be capable of carrying out that specific task which is the Competency test or their "Ability" it is therefore right to say everyone has an ability to do something however that "Ability" must have minimum "Competence test". (in our worls at least)
Locally we can refer to Bronze, Silver & Gold standards. As a forklift truck driver, there is a trainer's role. Everyone has a level of "Ability", it's the minimum competency required within that individuals "Ability" which will determine whether the minimum standard has been achieved. So the true test of "Ability" & "Competency", in my view is how they perform outside of the classroom and in the real environment that they have been prepared for and not what has been learned in a closed training environment.
I think that that is sufficient regarding competence/ability and a return to posts with contents that possibly most members would be interested in with regard to every day Health & Safety issues.
Yin Yang & bellyfull If you wish to continue take it into HAN, or I will.
What and where is HAN?
HAN is Have a natter, a section of the forum available as an extra benefit to supporters of VLH. It becomes available, along with other sections when you choose to donate £2 a year towards the site running costs.
http://www.verylittlehelps.com/index.php?page=15 (http://www.verylittlehelps.com/index.php?page=15)
How can the debate about the understanding of Competence ( the foundation of the Health and safety) not be relevant to a topic about Health and Safety.
I disagree entirely with your intervention and over zealous moderation. We are not being personal to each other we are discussing the understanding one of the most defining words in the enforcement of the HASAWA.
Your intervention at this point just shows that the understanding of competence and its importance to this topic speaks volumes. :p:
Furthermore if you are going to Ban me for expressing my opinion because it differs to yours make it permanent this time because this kind of oppression and dismissal of not only my opinion is all to familiar for more reasons than I have an inclination to mention.
[admin]You nor anyone else has ever been banned for expressing a differing opinion, they have been and will be banned for repeatably going off topic and remaining so after being requested to do otherwise, also questioning the charactor and/or motives of moderators. For you to suggest otherwise to other members is incorrect. Nomad[/admin]
sorry for hijacking the thread,but last night we had a fire drill...everyone (well almost) left the store to meet up at designated fire point,after two minutes managers came out and told us all to get back instore.....silly question,but shouldt there be some sort of register taken to make sure everyone got out "safely",apparantely we didnt need one as it was only a drill and not a real fire/emergency?
That is the standard procedure elsewhere to, I am not saying it correct or I agree but it does happen elsewhere.
Your supposed to have fire wardens who check areas in store to make sure the store is clear
Which seems like the more sensible option when you have an unknown number of members of the public on site. The register approach is no use for them.
so,we dont need a register?
Yes, it just doesn't need to be cross checked in a drill.
The drill and real event is using Fire wardens to sweep the building on exit checking for personnel as they go.
Obviously in a real event all areas may not be accessible to the Fire wardens to check hence the need for a list of known people on site.
In a drill that list should still be available to maintain the familiarity of its requirement in the Emergency.
okies,thank you for clearing that up
i didn't know there was any health and safety in stores as in r store the yard lights have been out for nearly 9 weeks and nothing been done about it even tho a member of the night team fell over in the yard at night as the gate wasn't opening and we had to open it by hand
was that reported as an accident at work, in the accident book?
our back yard lights were not working for months. every time i needed to go in the yard, i wrote in the safe & legal book that the lights weren't working.
you could try doing that and make sure to record, in the accident book, any accidents that happen.
you should have a poster somewhere in your store telling you who your safety reps are.
Hi I've recently been appointed a h&s rep in my store haven't had my training course yet.in general if we spot something we consider a hazard do we have to find some sort of proof for example in a training manual etc or is it more a common sense approach?
In our main freezer we have some stock stored on pallets, just wondered if other stores also do this or if people agree it is unsafe?
for several months we stored all our frozen bread & rolls on white plastic plinths in the freezer. we were told that was "the tesco way".
then they decided it would be better to have them on cages so we've been doing that for quite a while now.
Nothing should be stacked in such a way that an accidental knock/nudge could dislodge item(s) and injure person(s) in the vicinity.
Express store here with at least a 50ft of uneven pavement to pull cages to shop over.
Whats the policy for pulling in said cages, can we as normal CAs refuse? as we are not trained etc..
Also the 2 siders (WHY ARE THEY STILL IN USE) they are dangerous, often stacked to the brim with extremly heavy bottles (Im a weekend weight-lifter and I struggled with the uneven surfaces/dodgy wheels/overloaded cages. Can we simply refuse to take them?
Thanks for any info :)
You can refuse to do anything that you truly believe endangers yourself or another person, but it always helps to have a witness and/or someone of a similar mind.
Quote from: highlanderjim on 22-08-12, 02:46PM
Express store here with at least a 50ft of uneven pavement to pull cages to shop over.
Whats the policy for pulling in said cages, can we as normal CAs refuse? as we are not trained etc..
Also the 2 siders (WHY ARE THEY STILL IN USE) they are dangerous, often stacked to the brim with extremly heavy bottles (Im a weekend weight-lifter and I struggled with the uneven surfaces/dodgy wheels/overloaded cages. Can we simply refuse to take them?
Thanks for any info :)
If the cages are too dangerous to pull over the pavement, you are within yours rights to refuse to move dangerous cages. You are NOT refusing to work, but are refusing to work in a dangerous situation. The company and yourself have a legal obligation to ensure you are working safely. The company has a legal obligation to carry out a risk assessment to ensure the surface is safe to use, and to put in place anything that is required to remove or reduce as far as possible any risks it finds during that risk assessment. If that means making sure uneven surfaces are replaced, then so be it. Take photos of the uneven surface, and get your store health and safety rep to complete a report form (HS2), and hand it to the person in your store responsible for H&S issues.
If you can, you should take pics of any poorly loaded cages as they come off the truck. Also take note of the labels on the cage, as the distribution centre should be able to trace who loaded the cages in such a poor way. If you can, let your local store SD forum rep take these to the next group store forum meeting and have it investigated.
could someone answer a question on capping shelves. i hurt my back start of december was off work three and a half weeks still on light duties as a result. am in the union and asked rep about heavy items being on the capping shelves as my back was hurt lifting down a very heavy item. he put a print out on the usdaw board which said the shelves should not excede 50kg and it also said only extra stores should be using them. when i said to rep our store isnt an extra store he said but all the stores are like that, and hasnt answered my question about the weight of individual items. what is the policy.
when we go into work alot of the isles have everything spotted on the ground even if they wont go out. i think the thinking is quicker to pack as not enough staff. but as far as i was aware we are supposed to work off cages to a blue top. this is sore on the back especially over time. cant get a straight answer from any one even rep. what is the policy.
Capping shelves where available are used, 1 item high, 50kg max per mod, 50cm maximum height (this should be on the capping shelf on a stripping insert. You should have cappng shelf airport ladders to use to get things down from these shelves as are only allowed to left things to shoulder height. The maximum weight of an item to lift to shoulder height should not exceed 10kg for men and 8kg for women (going from memory on weights so may be slightly wrong). I am just makig a point that there is a union agreed limit and a way of handling these weights.
Repetitively pushing your body to lift/push/pull heavy weights in inadviseable ways (above head/at end of outstreatched arms/back bent/etc.) will weaken muscles not strengthen them and eventually you will get problems. I see it time and time again.
Look after yourself, refuse to do things that you don't have to do without the correct equipment and get union backup if managers try to force you to do something beyond what I have said here.
At the end of the day your body you are stuck with for the rest of your life, you have to deal with its injuries and damages for the rest of your days and this is just a job for a short period of your hopefully long life. Most injuries to back are not sudden, they are a slow wearing down process.
thank you as reguards to the capping shelves is there anywhere i can get all this information to take to my union rep. he should be sorting this out but is doing nothing sometimes i think what am i paying money to the union for ? thank you again ?
Take the info to your Union Rep?
They should have the damn info!
There's an entire module on capping shelves!
poppy,i had issues with the capping shelves,lifting items that are stacked two and three high,weighed 20 kilos,loose trays of tins etc,thanks to my own stupidity i am now left with a permanant injury as well as a bad back (although i put the bad back down to many many years of bending and lifting)...refuse to work them if you feel they are unsafe,items should NOT be stacked any more than 1 item high,nor should there be loose stock and cases should not be packed on their side either...as for the airport ladders,you should be trained on how to use them properly....
and why do the union never back us up on these things or at the very least,keep us informed on the rules and regs...i would be as well paying my fees directly to Loki as they seem to be the only rep that knows anything!
At least you acknowledge me as a Rep. I've been accused by others of being a manager, Tory and some have even stated that I have another alias - happyreturns!
"Some have even stated that I have another alias- happyreturns!"
In their dreams Loki, strangely nobody has said I have another alias- Loki.
loser38 was told by union rep dont need training for airport ladders and loki he said he went through the partnership agreement and does not mention capping shelves at all. hes also health and safety rep so hes gonna find out what he can for tonight but ill not hold my breath.
In our store (night shift) we could not use the capping shelves until we had done, and signed for our training, which included using the airport ladders
Do me a favour poppy1.
Give this message from Loki:
Not everything is contained within the Partnership Agreement. There are policies that have been negotiated, consulted and implemented as part of the Agreement.
One of these items are Capping shelves.
In 2010, ALL stores were communicated to regarding the rules surrounding Capping Shelves. Details of which can be found in the copy of the Tesco Policy regarding Capping Shelves dated October 2010. It is a 44 page document of which mentions that staff must be trained in how to use capping shelves and airport ladders.
If you are a Health and Safety Rep, you should know this and also should have the common sense to look at relevant documentation.
Labels on the capping shelves with height, weight instructions should be enough to give you a damn clue.
thank you loki ill pass that on getting really pi**ed off with this sad excuse for a union rep as are alot of others.
Where do they dig them up from?
Or will I be accused of being harsh again?
Quote from: Loki on 07-03-14, 12:46PM
At least you acknowledge me as a Rep. I've been accused by others of being a manager, Tory and some have even stated that I have another alias - happyreturns!
yes i do acknowledge you as a rep,and a damn good one at that,any advice I've had from you has been spot on when I've challenged managers with issues in the past,i just wish our instore reps were a bit more up to date with the partnership agreement,shame that paying my union fees all these years and i have to come here for advice....even the staff come to me rather than go to the union for advice...on a funnier note,the union even approached me and asked me to be a rep....and as for you being HR,well,that really did make me laugh out loud.....
and yes,poppy,as stated,you DO need to be trained on the airport ladders,only reason i know is because every single person on my shift was trained and signed off apart from me,think it might be something to do with the fact that the TL and i had a fall out,so he excluded me from a lot of things...no big deal really as i am happy to refuse to use them until i am trained and signed off.
Just out of curiosity .
What is one taught in the training for use of an airport ladder?
off the top of my head it includes
do not use ladders if the are damaged (check for damage before use)
get off ladders to move them
only move one case at a time / do not try to move stock if it is to heavy for you
going up / down one step at a time
do not over reach
make sure the brake is on before going up the ladders
you should be told the weight the ladders can hold
The capping shelf training includes
one case high (height restrictions)
one case back
maximum weight per shelf (look at 2 litre pepsi ,it gives you the 8 pack weight)
no loose stock
day shift to work racking shelves for you during the day
no overhanging stock
yellow stickers stock control put on packaging faced out
all common sense stuff really
I am quite surprised it even needs training at all. Has H&S gone a bit OTT to cover companies in a legal perspective ?
If it was a scissor lift or a moving machine or tool, then of course it needs training.
But a step ladder, with meter high safety rails?
What's next. Training to use the kettle or the toaster in the canteen.
Sounds like something a manager would say.
Training is required to make sure correct use of a piece of equipment to avoid as much as possible the risk of accidents.
Capping shelves - as a guide 1 ltr is 1kg.
And as Loki says not everything is in the Partnership agreement or the staff handbook, every rep is taught this in basic training.
These damn capping shelves are a pain in the arse and open to abuse. I much prefer the days when we didn't use them except for display purposes at peak times during the year.
Back stock cages and the warehouse. That's all that's needed.
Quote from: wheelspin on 13-03-14, 05:36AM
Just out of curiosity .
What is one taught in the training for use of an airport ladder?
one would imagine as with any training,how to use them safely and avoid accidents.
Quote from: wheelspin on 13-03-14, 06:35AM
What's next. Training to use the kettle or the toaster in the canteen.
If one feels the need to ask such a question, then one may as well disband with Health and Safety in the workplace altogether.
Loki I do understand the need for training in H&S and have spent many weeks training on safe use of dangerous equipment and large scale machinery.
I really do think it is OTT to need to be officially trained to climb a staircase with safety rails.
Surly the staff have a small bit of cop on with regards the simplest of tools.
The only reason safety training for such a devise is given, is to push liability onto the staff member with a contributory negligence claim. And leave the company in a better legal position to defend if some nutter leaps off the top of it.
No training, no ladder.
Simple.
Quote from: Loki on 13-03-14, 08:11AM
These damn capping shelves are a pain in the arse and open to abuse. I much prefer the days when we didn't use them except for display purposes at peak times during the year.
Back stock cages and the warehouse. That's all that's needed.
Alot of stores are going back to this on some sections (NonFood only at the moment i believe), and all i have seen so far from these stores is that the stock control is way out.
Quote from: wheelspin on 13-03-14, 01:06PM
I really do think it is OTT to need to be officially trained to climb a staircase with safety rails.
Surly the staff have a small bit of cop on with regards the simplest of tools.
The only reason safety training for such a devise is given, is to push liability onto the staff member with a contributory negligence claim. And leave the company in a better legal position to defend if some nutter leaps off the top of it.
i cant see too many people wanting to leap off the ladder,but i think you just hit the nail on the head...Tesco will be covered if and when the training is given,therefore,as stated,no training no using the ladders...simples!
no training no ladders not in my store managers say nonsense u dont need training for ladders or capping shelves. unoin rep said cant find it either he went back to union and was told they didnt no what he was talking about. what do i do HEEEEEELLPP
Poppy.
Do what your manager says and carry on.
If some is unfortunate does manage to fall over a safety railing, then they will have less liability as training should have been given by Tesco.
thank you but iv already hurt my back lifting something heavy off capping shelves from a foot stool. was off work nearly a month and having to be careful lifting now three months on. apparently according to my manager it was my fault should hav e been using ladders and not lifting it if it was too heavy, but iv had no training on this.
There should be a poster on display in staff areas specifically around stock on capping shelves and using the appropriate equipment to reach them safely, whether it is a kick stool or the airport ladders. Your compliance manager should know about it it would have arrived in the orange mail folder a couple of weeks ago
im just in from work was talking to my rep again about the training for capping shelves and airport ladders and he is adament that this does not exist and in fact his exact words were you are all full of sh*t and your filling my head full of sh*t, he told me to tell u that he said if this exists then someone would be able to tell me were he could go to print it out, he said hes branch secretary and he would have heard.
Quote from: Loki on 12-03-14, 11:27AM
Do me a favour poppy1.
Give this message from Loki:
Not everything is contained within the Partnership Agreement. There are policies that have been negotiated, consulted and implemented as part of the Agreement.
One of these items are Capping shelves.
In 2010, ALL stores were communicated to regarding the rules surrounding Capping Shelves. Details of which can be found in the copy of the Tesco Policy regarding Capping Shelves dated October 2010. It is a 44 page document of which mentions that staff must be trained in how to use capping shelves and airport ladders.
If you are a Health and Safety Rep, you should know this and also should have the common sense to look at relevant documentation.
Labels on the capping shelves with height, weight instructions should be enough to give you a damn clue.
Perhaps you can tell him where to look 8) or ask to see the above mentioned doc.
PS: take a toilet roll with you ;D
It's a red poster entitled "working safely at heights" it should be on display in a staff area, in my store its by the clocking in machine.
There was also a "what good looks like" for capping shelves on workplan about October last year to relaunch the correct standards (not that these are followed).
Basically:
Stock one case high
No loose stock/open cases
Max height 50cm
Max weight 50kg
If I get chance I will take a picture of the poster and upload it later
nomad iv told him all that and he still cant find it. he is adament that it does not exist. thank you eric79 there is not one of those posters at our store.
It's part of the "Safer place to work and shop" campaign Tesco run. Ask the information arrives via the Orange (internal?) Mail folder which the compliance manager is responsible for. I took a pic I'll try and upload it later
thank you eric 79
Quote from: poppy1 on 23-03-14, 09:14PM
thank you but iv already hurt my back lifting something heavy off capping shelves from a foot stool. was off work nearly a month and having to be careful lifting now three months on. apparently according to my manager it was my fault should hav e been using ladders and not lifting it if it was too heavy, but iv had no training on this.
Was the accident investigated to find out the cause ?
All accidents at work should be investigated especially if people are injured
H&S rep should investigate to try to determine cause and any underlying issues or ways of working to prevent further incidents/accidents
@poppy1 have you looked here http://www.verylittlehelps.com/index.php?action=media;sa=album;in=2 (http://www.verylittlehelps.com/index.php?action=media;sa=album;in=2) there is a manual handling gender height/weight guide.
how often should air condition be cleaned? filters replaced and ducting cleaned out
as in the 4 years I've worked here its not been done once
It depends on usage load, also on type and the manufacturer guidelines. Find manufacturer and then try to find their guidelines.
Bangers
How do you know they haven't been done once in the 4 years that you have worked there!
Just because you do not see it get done doesn't mean it hasn't, unless your the IST that's failed to complete it!
It's chilly out there.
Reasonable temperature for indoor workplaces:
http://www.verylittlehelps.com/wiki/index.php?title=Minimum_Temperature (http://www.verylittlehelps.com/wiki/index.php?title=Minimum_Temperature)
It should be pointed out that that is only guidance, there is no law for minimum temperatures and it would be different for staff working, for example, in chilled and frozen DCs.
That's correct, the law does not state a minimum temperature, however, a reasonable temperature for a workplace, as set out in the approved code of practice, depends on work activity and the environmental conditions of the workplace.
The previous link contains information provided by Usdaw for members working within the Store Formats. However, much like you have described, there are departments where reasonable working temperatures cannot be achieved IE Chillers and Freezers. When working in such an environment, suitable protective clothing and rest facilities should be provided.
The company already provide certain clothing for the above departments via the Uniform Request Form.
"The law does not state a minimum temperature, but the temperature in workrooms should normally be at least:
16°C, or 13°C if much of the work is physical.
"
'During working hours, the temperature in all workplaces inside buildings shall be reasonable.'
our store 0
I AM CURRENTLY WORKING ON TROLLYS IN A EXTRA CAR PARK 1560 PARKING SPACES TO GET THE CARPARK IN A TIDY STATE WE HAVE TO PUSH MASSIVE QUANTITYS OF TROLLYS SAY 25 A TIME BY HAND NO CARTS RECENTLY WE WERE AUDITED AND THEY SAW ONE OF US PUSHING SAID 25 AND RED LIGHTED US SAYING 8 TROLLYS ATA TIME WITH A STRAP MADE FROM CAGE STRAPS TIED TOGETHER NOW WE HAD TO SIGH A DOCUMENT SAYING WE UNDERSTOOD THIS WHICH WAS FINE BUT NOW YOU CAN RUN AROUND CONSTANTLY TAKING 8 A TIME AS SIGNED FOR AND ITS IMPOSSIBLE TO CLEAR THINGS YET MANAGEMENT ARE HASTLING ME WHY I CANT CLEAR THE PLACE LIKE BEFORE. also OUT TEAM LEADERS JOB WENT SO WE LOST 9 HOURS A DAY . ITS REALLY GOT ME SO DRAINED ITS EFFECTING MY HEALTH NOW. IM NO TEENAGER BUT THIS SHOULD NOT MATTER AS I AM CONSTANTLY WORKING . THE BEST PART IS WHEN CAR PARK IS A MESS MANAGMENTCOME OUT AND HELP BRING THEM IN 25 AT A TIME NO STRAPS,HIVIZ, OR SAFETY BOOTS LOL.
[admin]Please ensure 'caps lock' is off while posting. Upper case is considered SHOUTING on forums. Nomad. [/admin]
There are rules in place regarding trolleys and they do not include pushing 25 trolleys. Your health and safety reps should be on to this...Speak to them ! Failing that contact your local councils health dep't . Are you in the union ? If not, join !
Stores. We have had several incidents from people working capping.
I had an accident whilst using a kick stool and injured myself.whilst working the capping.
Have complained about the issue mainly about the 50kg weight limit being exceeded and goods stacked 2 or 3 high.
Was shouted down at a forum meeting by store manager in front of everyone,
The union rep and health and safety rep said nothing .
Have now taken pictures of examples management just shrug shoulders when shown what would be the best way forward .
The managers set examples to staff by dragging 2 cages at a time if questioned just laugh.
Will try to upload pics.
Outfight
Careful you don't break the confidentiality code by uploading incriminating photos that could be recognised and get you into hot water!
Contact the protector line. Your reps should know that capping shelves should only be worked using the airport ladders and that everyone should have had the training signed off about this.
Tesco support sent out their monthly newspaper to all reps regarding the rules around using the capping shelves about 18 months ago. Also the boxes should be one high, 50kg or under and no loose stock.
Your SM is a pr*t, refuse to work capping shelves without the airport ladders, and ask your managers to put in writing if they want you to work them against company regulations.
Do not post photos , That could show which store you are from,
Have you filled in a report for the accident you had?
And as to being shouted down,,why are you doing it get your rep to do it thats why they are there
Have you taken the time to talk to your rep and health and safety rep on a one to one bases ?
I could ask why you are all stacking stock so high yourselfs, Using a kick stool to reach something when its is to high to reach,,,,,,,,,,, but wont since you will have a reply when and if you fall and break your ne......
Not putting stock on capping or stacking stock on it myself. Was taking stock off as there was 90 odd kg of weight on capping, this has gone on for last 12 months. Fair point about the pics.
Took 2 weeks to get put in accident book, MM didn't even come and see me after it had happened. Their reasoning is whoever is hurt has to request it be put in accident book. Have had. One to one with union rep and they were in the dark about how H&S is disregarded by MM.
I may get trained in week 33 or 34 some 2 and half months after accident. Was told at AR H&S does not have an impact on attendance ( work part time ) so having 2 weeks off due to accident triggers AR.
We are told only nights work capping yet stock is stacked up 2 or 3 high with yellow count stickers. Some one about to be signed off had accident didn't use any equipment and ended up pulling tray of stock onto them self, Rep told by PM he was seen standing on shelf reaching capping. Lead managers seen pulling 2 cages by rep.
They wonder why so many are on light duties or off with injuries.
Ha, just like my store , we have airport ladders but all rusting in the yard , never used , 100 kg on the capping shelves , multiple cage pulling is the norm and forget step stools , the favourite way to do capping is to climb the mod shelves like a ladder . Speak to management even if you are a hs rep and get laughed at . My store do not "do" health and safety .
In my store we have delivery issues, we have tried to get Xtra fresh deliveries to no avail, this means the two days of double delivery means 20 cages of chilled , we're lucky to get 6 in the chiller, we try to rotate the stock every 20 minutes but in express is a problem.
Can I just clarify if there is a difference of weight to be lifted above your head between a male and female dot com driver.
No difference. It is zero in both cases according to H&S Executive recommendations.
UDL ( Uniform Distributed Load ) of shelving should not exceed the manufacturers recommendations.
To do so is a Breach of the Health & Safety at work Regs.
Tesco have a Training policy and outside Training company, that stipulates no manual handling above the handlers shoulder height.
@ Duracell
Pristine / the company have now revised the above shoulder height guidance.
It's called "my height, my wrist, rule"
Basically what is being said if an object is below wrist when arm is raised its ok to lift. That said after an individual has assessed the weight.
The new training dvd has been approved and will be shown at the next health and safety annual refresher. That's distribution
I have been trying to imagine how that works and it makes no sense? Is this new HSE advice or more Tesco making it up as they go along?
Quote from: valleyboy on 24-11-15, 03:57PM
@ Duracell
Pristine / the company have now revised the above shoulder height guidance.
It's called "my height, my wrist, rule"
Basically what is being said if an object is below wrist when arm is raised its ok to lift. That said after an individual has assessed the weight.
The new training dvd has been approved and will be shown at the next health and safety annual refresher. That's distribution
I understand your correction.
But yet to be briefed?
All must be briefed for it to be relative and in effect.
Interesting question for you all...what's more important the company making profit or health and safety?
Failing the later can incur prosecution and a prison sentence.
Failing the former won't.
But is there any point being legal and bankrupt
Quote from: mosquito on 10-10-15, 03:07PM
In my store we have delivery issues, we have tried to get Xtra fresh deliveries to no avail, this means the two days of double delivery means 20 cages of chilled , we're lucky to get 6 in the chiller, we try to rotate the stock every 20 minutes but in express is a problem.
Isn't this normal for every express, regardless of double deliveries? I've moved round a few of my local expresses in my time doing extra shifts & some of them don't even bother trying to get the chilled delivery into the back fridge - it sits in the yard til it's taken out to work!
#formerscoboy
Quote from: formerscoboy on 25-11-15, 09:03PM
But is there any point being legal and bankrupt
No long term future in being illegal and solvent.
Jaycloth. All risk assessments and job discriptions are supposedly on the mythical "G" drive. You would think that the compliance manager would know where to find them but alas not. Still. Its not me that goes to prison !
Can anyone help me? I work on Backdoor where we get between 1 and 3 double decker deliveries a day. Now when we got our training I was sure we were told that there had to be 2 members of staff to assist the driver to tip it, I know this is true for tail lift deliveries but does it apply to double deckers?
Yes should be 2 members of staff to tip double deckers
Do you know if there is any documentation that states this?
There should be a document detailing the safe system of work that is to be followed to the letter.
Quote from: TheOutspokenOne on 03-10-16, 02:51PM
Can anyone help me? I work on Backdoor where we get between 1 and 3 double decker deliveries a day. Now when we got our training I was sure we were told that there had to be 2 members of staff to assist the driver to tip it, I know this is true for tail lift deliveries but does it apply to double deckers?
They could be seeing you and the driver as "the two people".
However as I understand it the both people that are required to tip a DD are required to both be competant and validated in the operation of the lift.
Is a lift required to tip the DD trailer?
Yes there is a lift required to tip the double decker. I know I will need something written down to prove that 2 people are required, prob the training material but I'm not sure where that is kept.
Ask them to supply the safe system of work, you have a right to see it as you are completing the task and should be fully aware of that Safe System of Work.
There isn't an excuse for you not seeing it.
There should be more than one also as the lifts can vary in Manufacture and design, so each type needs a Safe System of work to be outlined.
They should be available on request.
Facts are 2 people required to tip or load a dd trailer. They both need to be trained. I am a trainer and both need to be trained.
Should be in the training manual or file, which ever your site has.
Also the ones I have read, state a minimum of 2 competant trained operators and no "untrained passengers".
So if the driver is untrained they should not be on the lift as they would be deemed a passenger.
They are goods lifts for operators only no passengers.
Quote from: dogslave on 03-10-16, 09:25PM
Facts are 2 people required to tip or load a dd trailer. They both need to be trained. I am a trainer and both need to be trained.
Should be in the training manual or file, which ever your site has.
As a Trainer does the Training vary depending on the lift type?
Working in fresh department - on top on regular uniform, I have been issued with long sleeved fleece & gloves. Recently I have been asked to split delivery, which involves working in the chiller (3.8 degrees C) for significant lengths of time. Am I needing additional PPE to do this task safely? Are there any additional rules / laws I should know about (is there a maximum length of time I should spend in the chiller? Should I take a break every so often etc)?
My store manager has stated that gloves & fleece are sufficient & I should get on with it.
Hi i have a store related question.Throughout my tosco working life i have always been trained to pull roll cages.Now as the H&S Rep i have noticed most collegues including managers push cages.Upon speaking to one manager regarding this I've been told we can push cages on the shop floor as long as we can see over the stock on it.I wasnt aware of this and am doubtful.What is the correct policy please? X
Utter rubbish you always have to pull cages that is fact. You have to be in front pulling so you are aware of what is in front of you. Someone could be bent down filling a shelf or fixing something and you wouldn't see them. Whoever told you that should be truncheoned over the head >:(
You always pull cages. It's even in the induction materials every new staff member watches on their first day:)
This came from the PM who has told me to back off.Thanks.
http://www.hse.gov.uk/food/roll-cages-wheeled-racks.htm (http://www.hse.gov.uk/food/roll-cages-wheeled-racks.htm)
QuoteSafe working advice
- only move one cage at a time
- move the cage no faster than walking speed
- wherever possible push the cage as this is ergonomically better than pulling it
- seek help on ramps and uneven surfaces
- stack heavier items at the bottom to lower the centre of gravity
- do not load above the load line or above the level where the operator can see over the load.
;D at times none of which is doable
But you will always have a good case or defence if working as advised by the Health & Safety Executive.
A question for DCs please.
Maintenance on bays - do all DCs have this contracted out.
If your dc has this contracted out who has responsibility within your dc to check the bays and report any problems to the contractor?
How often is this done if at all?
Not asking for the fun of it, this relates to a serious accident and would like the info to pass on to solicitor/barrister.
Thanks x
The maintenance team are supposed to check the bays. I'm unsure how things work exactly as they are not paid by our DC or something. If there is a problem with a bay, the Warehouse Op reports this to their manager. The manager phones India. India phone's the maintenance team...
Quote from: The Mrs on 07-05-18, 02:07PM
A question for DCs please.
Maintenance on bays - do all DCs have this contracted out.
If your dc has this contracted out who has responsibility within your dc to check the bays and report any problems to the contractor?
How often is this done if at all?
Not asking for the fun of it, this relates to a serious accident and would like the info to pass on to solicitor/barrister.
Thanks x
As I understand it Maintenance staff have what they call a First Fix routine, when a fault is notified by the process mentioned by grim up north, the maintenance team at the given location receive the job attend the bay, if they are able to fix the fault they do and log the job as completed, if they are unable to fix the fault then the maintenance person who attended the job escalates the job for a contractor visit.
As I understand it ( and I have checked to be sure) bay servicing currently lies with a contractor who comes in at set times each year to inspect all bays on a given site and report back any additional works to be approved by maintenance management.
I have it on good authority that Bay Servicing/inspection is currently under review. Also there is an additional insurance inspection yearly with a sliding category of fault which could lead to the bay being closed for use. Minor issues having a timeframe to fix.
If any bay is out of its insurance inspection period it cannot in any capacity be used.
Also the notifying of faults is very reliant on the user reporting any faults between service/inspection intervals. Neither the maintenance staff or contractors can't fix what they are unaware of.
Much the same as a motor vehicle, subject to MOT and Service intervals but essential maintenance as it occurs is reliant on the user identitying the fault to the appropriate people to get it fixed.
Sorry for the delay in response it took time to tease the info.
Thanks for the replies. Interesting that servicing and inspection is under review, I probably know why.
Do you know if there is a checklist for inspections? Just wondering what 'inspection' means, is it just a visual walk around or hands on in any way? Not all problems can be seen. Also, if the contractor comes in at set times in the year do you know how long between visits?
I'll tease some more info if I can.
My understanding of tesco policy is if some is faulty report it and it gets fixed. At Middlesbrough D.C the amount of bays with faults is a joke you report them and nothing gets done same with the double becker bay lifts contracter been told just fix faults dont service them no money in pot
Hi,
I have a query relating to store health & safety. A large extra I work in does not have first aiders listed anywhere or indeed any health & safety representatives listed on their H&S policy poster (which is on a wall by itself in a corridoor from shop floor to warehouse, rather than in the more common staff areas). I thought it was a legal requirement for these to be listed, but I could be wrong.
I've tried raising with the store manager that this doesn't feel right, and that I have concerns that colleagues won't know who to contact in the event of an incident, but he's the type to chuck somebody else under the bus instead of take responsibility himself.
Does anybody know how/where I can raise this, and if it's even worth the aggravation? It feels too small-fry to go to HSE or the H&S audit company with, but at the same time, at this time of year with warehouses rammed to the brim there is a higher chance of accidents happening and I worry a colleague or customer may not get the care needed without this information available to them.
Protector line
Hello
I have a question if anyone be able to help me that be great.
On Thursday the 5th march 2020. I got into an accident at work. I believe my store do not follow health and safety procedures when tipping delivery wagons. We currently have a platform that rises and lowers to height of the truck and the the warehouse floor. Instead of doing this the managers tell the driver to raise the truck so instead of using the platform correctly they raise the truck and avoid using the platform all together. (Quicker to get cages off)
At the time all managers were on shop floor. We only have one guy helping the driver tip the grocery wagon, who said to me himself he was never properly trained to do wagons. Just was shown what to do and a manager said he was okay to do them. This guy has been doing them for years by the way and so have nights by not using the platform correctly.
As the driver unhooked the straps holding the cages in place. The driver was pushing a heavy beer/wine cage down. But the cage got stuck on a lip between truck and platform. 2 boxes of wine smashed on platform as a result. The driver then left the scene to go outside. With no communication or warning on what he would later be doing. As our warehouse guy removes bottles of wine. I come onto the platform to help him with a bucket for the smashed glass.
We are both on platform picking broken glass off floor. When we hear staff in warehouse shout "WATCH OUT" to my horror the driver has raised the truck and the cages on the wagons weren't strapped. 2 beer/wines cages are now coming at me at speed. Our warehouse guy went for the one on the right. I had no choice but to try and stop the one on left. I got in front of it and with no luck due to the speed of it was only able to stop it by making it hit the side barrier of the platform. Which resulted in box of wine to fall off top of cage onto my planted foot.
I want to know what the best course of action is, and make sure situations like this never occur again.
Thanks.
What!! This sounds like a comedy of errors ??? Is this for real ???
So many things wrong there and if true then everyone involved needs retrained. Including the management.
Report the accident and make sure it is documented. Get a copy of the safe working practice for back door which should explain exactly how lorries should be unloaded/loaded.
Keep a record yourself of all that occurred inc dates and times.
If you have suffered injury start a claim.
Was the driver foreign by any chance? Nothing bad about that just looking at the lack of communication you'd be surprised how many drivers I've seen that can't understand a word you are saying.
From my experience and I don't know if this will be helpful, but when I first started for the company around 12 years ago you had a team of people help empty the wagon. We were specifically told not to enter the back of the trailer but let the driver drag cages down and then you drag them to the cage area to be sorted in the warehouse. As the staffing levels dropped it got to a point it was only me helping one person tip 3 lorries in a shift and it was only ever me that did it until I had an accident where the lip of the dock leveller was at an awkward angle on the lorry and everything you dragged off caught it. It was OK with cages but with stacks of produce etc it made them collapse and one fell right on to my foot. I am surprised I didn't break my foot but I had to go to hospital the day after it get it checked out as I couldn't put my foot to the floor, and I had 4 days off work. Thankfully 2 of my days off came together so it only worked out as 2 days absence.
I had ZERO training regarding emptying lorries as Tosscos excuse was you didn't need it. I also injured myself because I didn't have steel toe cap boots on as I work on the shop floor and our store manager at the time made us wear shoes that were more dress smart then work smart. I kicked off when I got back and the compliance manager at the time told me it wasn't up to Tesco to provide boots unless you SPECIFICALLY worked in that area. After that I was contemplating taking them to court and suing them but my naivety at my age and uncertainty of losing my job put me off and I just got on with it, but I got took in the office numerous times for refusing to help with lorries afterwards as it was a safety risk to me. They stopped asking me after I threatened them with ACAS and I told them I was going to see a solicitor ( lied but it worked)
Now as I liked the people I worked with I helped out in the future but was a lot more cautious and I had to buy my own work boots just in case anything happened again. Tesco in simple terms...DO NOT CARE and my loyalty to the company disappeared after this.
In regards to your situation it seems like you've had issues pulling cages off ( perhaps a similar issue to my accident where the leveller wasn't snug to the wagon , the driver has undone the straps securing the cages and gone into the cab to raise the suspension so the wagon is at an angle and then the unstrapped cages have come towards you at speed. Now even if this was a cage of bog roll hurtling towards you....DO NOT under any circumstances try and stop it. If it's a cage of wine then forget about it ! This is the sort of thing that sounds like a serious accident /death waiting to happen. All it takes is for you to attempt to try and stop it and the trajectory of the cage alone will knock you over and possibly fall on top of you, and then what? Tesco in the news announcing a death of a colleague because of poor practice. Tesco earns enough to replace damaged items and if they break it is not your fault. It seems the driver is at fault for non communication and you could be at fault for simply not being trained correctly and understanding the risks. If you haven't had any training, demand it from management that they train you correctly, that you are fully aware of your risks and what dangers there are and that you have safety boots on. If they refuse you don't do it unless you feel you have to because like me you wanted to support your colleagues because they were struggling on their own. As I say, I had zero training , no managers told me anything, the guys in the warehouse told me everything I needed to know and with experience I knew what to do alongside them. It was only because of naivety I was a yes man and used to say everything but it's only until accidents start happening you realise. The health and safety at Tesco is appalling, they just don't care.
Ok...if this is for real...first off contact your H&S rep as a matter of urgency, if they are not instore, speak to a rep, and ask them to note the accident and advise when the H&S rep will next be available. In this instance it shouldn't be of interest to them whether you are a union member or not, but if you are, then ask them to document the accident (not incident), then ask them to secure any CCTV footage of that area at the time of the accident.
Print off what you have stated on here, for your own recall of the accident. Get the names of everybody who witnessed the event, including the driver. If you don't know the driver, get a copy of the delivery sheet, the driver will be easily identified from the delivery consignment paperwork. Your H&S rep will do this for you.
Now Tesco will probably say, you weren't supposed to be there...you answer you were following their own "clean as you go" policy, and the broken glass was a potential risk to the warehouse colleague.
If the warehouse man has not had proper training, then on no account does he suddenly agree to sign anything that suggests he has had training.
If this procedure is common practice' against Tesco policies, then it needs to be highlighted.
Did you suffer any injury to your foot, if so, even if just bruising, make an appt with your GP to note the injury in your records, as once any swelling goes down, potential further pain could become evident, requiring further investigation.
If you are not the official, trained and properly PPE equipped back door person DO NOT get within 2m of the vehicle.
NEVER try to stop or catch falling stock trays or cages.
These are Tesco's rules, approved by someone far higher up the food chain than your Store Manager. They cannot be overridden at local level and your union rep will sort any transgressions by "managers" with agendas that put your safety somewhere below their KPIs.
If you are feeling forced or coerced to unload vehicles without the proper training or PPE then involve your union H&S rep. or Shop Steward, and refuse until you have.
It is not a "Reasonable request" if it compromises your safety!
From a Driver and H&S rep
Just to add, consultants and general counsel are normally your policy makers, and yes, they're head office level.
There is a S&L check to say colleagues are signed off at back door. I forget if its weekly or daily. When an accident happens part of the recording of the incident should be a copy of the S&L book. As it's now gone digital this will no longer need to happen as its recorded anyway and not just in store. This is why the S&L has had a whole refresh. The books had become a ticking exercise. The training records are also now online so it's all recorded out of store.
We have deliveries turn up when back door colleague is on a break but we have more people trained. All managers are trained too. These people will not have safety shoes. I have known drivers check this but not for ages.
If they don't have safety shoes they don't tip the wagon, end of!
A manager without safety shoes, broke his foot once doing it because CA refused....SM told him he had no business being there without proper gear...got a reprimand and was put to sit on checkouts until it healed.
The PPE requirements used to be on the Store Risk Assessment. Drivers would often refuse to unload unless they were met.
However, when Tesco denuded the Express stores of staff, leaving them opening "One and One", they removed that portion of the SRA as it was virtually impossible to comply. All we can do now is to advise or remind store staff and "managers" of the requirements.
When it all goes wrong and someone is hurt the driver will attest to the lack of PPE and any other transgressions.
Everyone bemoans Tesco's lack of Health and Safety compliance, but the truth of the matter is that the rules are there to protect you. Head office receive regular reports saying that everything is complied with so that is what they believe. If you allow "managers" to bully or coerce you, or take it upon yourself to circumvent the rules, then the blame is yours.
You only have one butt, and it's cracked already, keep it covered!
Is any other store been told we now have to pack customers bags
I think this is health and safety >:( we are still going through a pandemic and I think touching people bags are a risk ....I caught covid in tesco and think they are not thinking about our safety at this time the virus is still out there
Quote from: lucgeo on 07-03-20, 12:10PM
Ok...if this is for real...first off contact your H&S rep as a matter of urgency, if they are not instore, speak to a rep, and ask them to note the accident and advise when the H&S rep will next be available. In this instance it shouldn't be of interest to them whether you are a union member or not, but if you are, then ask them to document the accident (not incident), then ask them to secure any CCTV footage of that area at the time of the accident.
Print off what you have stated on here, for your own recall of the accident. Get the names of everybody who witnessed the event, including the driver. If you don't know the driver, get a copy of the delivery sheet, the driver will be easily identified from the delivery consignment paperwork. Your H&S rep will do this for you.
Now Tesco will probably say, you weren't supposed to be there...you answer you were following their own "clean as you go" policy, and the broken glass was a potential risk to the warehouse colleague.
If the warehouse man has not had proper training, then on no account does he suddenly agree to sign anything that suggests he has had training.
If this procedure is common practice' against Tesco policies, then it needs to be highlighted.
Did you suffer any injury to your foot, if so, even if just bruising, make an appt with your GP to note the injury in your records, as once any swelling goes down, potential further pain could become evident, requiring further investigation.
Well said Lucgeo
You can also request and CCTV quite easily email CCTV.requests@tesco.com they have to supply within one month always good for a back up to any incident/accident.
IF training records haven't been filled in and an accident happens,whos at fault?
Training is all nine now and automatically dated.
[admin] :question:[/admin]
Online?
We have a large chilled container outside, it needs a metal ramp putting on to get the cages out. Last week there was nearly a serious accident when a heavy cage almost fell off the ramp. A guy slightly hurt his back. He told the manager and the just said "are you ok" no accident report or anything. Should we have training to unload it? Also none of us wear safety shoes as we are only shelf fillers.
get the colleague to raise that it needs to be put into the accident book, also report it it through the protector line etc, colleagues MUST be backdoor trained and wear the correct equipment when going into and from wagons / trailers, the shutter does in stores also tell you this that proper equipment and trained colleagues are only permitted to use use the doors etc.
so report it, if you remember the time add that too, and mention it to your store forum and health and safety rep, you'd be surprised how quick they'll start fixing things once they start getting threats of fines (our store recently got investigated for the ramp safety)
It needs to be phoned through to the accident helpline, or noted down in the safe and legal records on mpro or whatever it is called and then phoned through later it it happened out of hours, accident books as such are no longer used in stores.
My current concern is safety checks at the PFS, amongst other issues.
I work in store primarily but cover the PFS for some shifts or OT.
Some mornings when staff do their checks they check everything, and I mean everything. All the pumps, handles, pipes, sand buckets, extinguishers, emergency phone etc.. the lot.
Then some mornings other staff wander out for 20 seconds, check a couple of pumps and sign off. Their excuse is that someone must have done it recently and anything will eventually get picked up. Can this be right?
I've done some training on the PFS but see staff really don't take the job seriously.
-Kiosk door is kept unlocked (makes it difficult to carry the tea in to the till area)
-Approving pumps without checking, even to minors or customers on phones
-not asking for ID with think 25, even when clearly they should
-not checking tank levels, sometimes running out especially recently
-not doing any stock jobs or standard jobs that you'd expect, like gaps or rotations/counts, inventories or deliveries
-many staff don't know how to shutdown the pumps in an emergency - even I know how to do it as I asked.
-not checking when customers are filling bottles in boot.. had one filling coke bottles with petrol last month!
-leaving it for others to report drive offs, whilst there's little we can do to stop them we still get pulled up on them.
Does this happen across the stores or is it just mine?
I do enjoy my odd shift in the PFS as it's something different from the instore role, but seeing this make me wonder if this is normal....
I hope it's not the norm. The S&L checks are taken more seriously where I work.
My understanding is the the whole reason we have moved to a new structure and remote monitoring is due to an accident at a PFS but not in our company. If stores fail on the S&L checks that we have to do they are putting themselves at risk. I do however feel that now the kiosk is single manned it's now safer. The lone working colleague is more aware of what is happening on the forecourt. They are looking out and not in. We now get less "drive off's". I remember once having a "drive off" when three colleagues were working. When cctv checked the customer came into kiosk but can't have been asked if he had fuel, out of the three colleagues working not one of them was at a till or watching forecourt. One colleague rushed to till to serve customer but was in a big rush to get back to join the "I'm not serving" team. It was handover time, hence three, and two of these three colleagues have now retired.
My advice to you would be to do your OT in PFS and continue to follow all the procedures correctly. As you clearly enjoy it.
The lacklustre approach by some of the PFS team will backfire eventually, I'd be wondering how their manager is not addressing their shortcuts, as it is not the accepted norm in most PFS stores.
Whoever signs off the S&L for the daily routines takes ownership of that....and trust me, Tesco will throw them and their manager under the bus, if the auditor or a head honcho turns up unexpectedly, there is a failed age restriction test, or there is an incident/accident as a direct result of their negligence!
Thanks for the responses (sorry for delay been doing 12 hr shifts the last few days)
Management are most of the problem. They have never worked in a pfs so don't know what to look out for. They'll swan in/ out and not notice the door unlocked, lack of gloves, deliveries not sorted or sand / fuel spillages on the forecourt. As long as they get their fag breaks and tea they're happy. They've never ensured that staff know the jobs to be done, or the checks that need to be made so colleagues just sit on the till and say they haven't been told or shown. If anyone tries to show them the jobs (there are some hard workers who get everything done best as possible) they claim they're not managers and shouldn't be giving orders.
I heard they've failed multiple audits for various things, extinguishers, door lock etc but any improvements only last a few days and they go back to their old ways. I get berated for going outside to clear up the sand sometimes.
It's mind numbing how staff can actually ignore obvious jobs like cleaning, or checking the forecourt occasionally because they've not "been told".
I hear there are changes to the staffing at PFS and shift patterns, so I may not get to do so many shifts there but I feel terribly sorry for the few that do everything, like Cinderella, but get zero recognition.
hi everyone
wasnt sure how to start a new post or if this is even the right part of this site...
does anyone else have communication with managers and requests for ot cover and deliverees in whats app?
im in a whats app group thing with managers and colleagues and it is a nightmare to keep track of whats going on as hundrends of messages
i got a copy of my new contracted hours on whats app and it was out of focus cud barely read it.
is it liek this at all tesco stores? i thought a big company like tesco would work better than this.
It's only like that if your managers are lazy/disorganised.
However in June a new overtime request system will go live, which will replace the MyShift app.
Stores have 3 weeks left to complete all the training with colleagues for this.
There should be a group coach coming into stores to go through this with the management team and answer any questions the store might have, and support stores through the process.
Quote from: Lianas on 30-04-22, 10:09PM
Thanks for the responses (sorry for delay been doing 12 hr shifts the last few days)
Management are most of the problem. They have never worked in a pfs so don't know what to look out for. They'll swan in/ out and not notice the door unlocked, lack of gloves, deliveries not sorted or sand / fuel spillages on the forecourt. As long as they get their fag breaks and tea they're happy. They've never ensured that staff know the jobs to be done, or the checks that need to be made so colleagues just sit on the till and say they haven't been told or shown. If anyone tries to show them the jobs (there are some hard workers who get everything done best as possible) they claim they're not managers and shouldn't be giving orders.
I heard they've failed multiple audits for various things, extinguishers, door lock etc but any improvements only last a few days and they go back to their old ways. I get berated for going outside to clear up the sand sometimes.
It's mind numbing how staff can actually ignore obvious jobs like cleaning, or checking the forecourt occasionally because they've not "been told".
I hear there are changes to the staffing at PFS and shift patterns, so I may not get to do so many shifts there but I feel terribly sorry for the few that do everything, like Cinderella, but get zero recognition.
Managers need to do the "competent manager" training and the colleagues the "competent colleague" training. This covers the basics. There is always a lot more to know but this is the minimum. If the store is failing audits and still ignore it's an accident waiting to happen.
Those who fail to do the S&L checks properly are setting themselves up for a big issue in my view.
we are covered everywhere by CCTV - if you are doing a half arsed job of the safety checks and have signed that you've done something you haven't, if something happens and CCTV is reviewed your feet wouldn't touch the floor. Yes, some of the checks are minor and won't cause an accident if not done every morning but it's a matter of routine and other things could well cause injury.
The PFS is probably one of the most highly regulated departments in terms of safety and with one of the greatest potential to go wrong.
You cannot always prevent drive offs, false CTPs, illegal containers, mobile phones etc, but if it is right under your nose and you're seen to not check before arming, again another issue.
I actually rang another PFS recently about a CTP and the person answering asked what I was talking about and said that they were from checkouts and were working with someone from produce, could I phone back the next day as nobody PFS trained was around!
It's not just the petrol station, it's everywhere. I'm a Dotcom driver and one of the few at my store that does a thorough van check at the beginning of shift, most are of the view that as the last driver signed it green nothing will have changed overnight and even if they do see a fault, bulb out for example, they're finishing before it gets dark so not their problem......
As an aside, can I ask if there's a list of acronyms on this site, I understand PFS as Petrol Filling Station but what's CTP? Took me a while to work out BWS was Beer Wines Spirits so a section explaining these would be very helpful.
See Abbreviations (https://www.verylittlehelps.com/index.php?topic=6650.0)
Apologies if I'm wrong but I want to say CTP stands for Customer to Pay.
Store related express fuel, anyone know the legalities or policies around being open with just 1 CA and a team leader on the close? I've been told we're not meant to be open by plenty of team leaders etc and that store managers aren't willing to close due to getting an ear-full from higher management, I'm sure this goes against health and safety due to the way security works if we're for example armed robbed, can anyone tell me more so I can refuse to work 1on1 due to this, as I don't want to just walk out and be in trouble and I'm in an argument with my store manager about it, I've been lied to and ran around too much to cope with being used on closes so need to stand my ground a bit
1-on-1 is absolutely fine :thumbup:
Hi, I'm looking for Disability, long term medical conditions and sickness absence policy.
AND also the Safe Driving / Transport policy for HGV drivers. Work for Booker and want to compare.
Can anyone help?