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Management structure in your store

Started by newdawnrising, 18-08-22, 01:14PM

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newdawnrising

Hi. Please can anyone share what the structure looks like in their shop, how close they are to the new structure and how many managers and shift leaders you have. What sort of size shop you are in. What size stores get an f&f shift leader.
We are a large superstore. We have 4 team managers, 4 shift leaders. 
Ambient manager has grocery, warehouse, frozen, bws, f&f, h&b and gm. Approx 60 staff.
Fresh has dairy, produce, counters and bakery. Approx 60 staff
Front end, csd, trollies. Approx 70 staff
Stock and Admin has stock control, admin, pi, merch, cash and security. Approx 20 staff.
Thanks

newguy20

Large extra, we have

1x Checkouts
1x CSD,PFS,Trollies,Security,Cash
1x GM/H&B
1x Produce
1x Grocery/warehouse
1x Frozen/BWS
1x F&F
1x Dairy/meat
1x Bakery/counters
1x Stock/admin

4x Night managers not sure how they are organised

Watcher

We are a large superstore 5tm one lead regional hinted that team managers will be put under pressure to leave .. bonus for store Manager to achieve this

madness

Quote from: newguy20 on 18-08-22, 11:21PMLarge extra, we have

1x Checkouts
1x CSD,PFS,Trollies,Security,Cash
1x GM/H&B
1x Produce
1x Grocery/warehouse
1x Frozen/BWS
1x F&F
1x Dairy/meat
1x Bakery/counters
1x Stock/admin

4x Night managers not sure how they are organised
You are still on the old structure. What the hell does the f&f manager do with their day!

Duff McKagan

#4
Medium sized superstore

1 x Checkouts, CSD, Trolleys, Cash Office and PFS
1 x Dot Com
1 x Grocery which includes warehouse, and everything that isn't fresh
1 x Stock Control
1 x Fresh (Dairy, Meat, Produce,'bakery')
1 x Deputy store manager/lead manager or whatever title they go by these days
1 x Store manager
3 x Night managers
3 x Shift Leaders

Oh and you can count on your fingers how many GA's there are at any one time, day or night...no toes required

whatajoke2019

I'd class ours as a medium sized superstore

2 x part time responsible for checkouts, customer service desk and trollies
1 x Grocery/back door/Frozen/BWS
1 x Non Food/General Merch/Stock & Admin/Wages/Cash
1 x Produce/Bakery
1 x Lead
1 x Fresh/Counters/Security
3 x Nights (will be two next month when one retires)

We were told we wouldn't be getting any Shift Leads at the time they announced the changes but there's strong rumours of a discounter opening within a mile or so of the shop so, if true, I guess that'll change


kaled78

#6
large superstore,we have no shift leaders,but have the following:
STORE MANAGER
2 X LEAD TEAM
! x CSD/CHECKOUTS/CASH OFFICE
1 X PFS
1 X PRODUCE
1 X FRESH/COUNTERS
1 X BAKERY
2 X GROCERY/W&S/NON FOOD/F&F/BACKDOOR/WAREHOUSE/FROZEN
1 X STOCK CONTROL/ADMIN
1 X .COM
3 X NIGHT MANAGERS

 we do have a lot of dead wood managers,who are close to retirement,and the store manager has said they will be replaced by shift leaders when they eventually leave

Sherwoodforest

#7
We are an extra,
store manager
1 dot com senior,
1 ambient/fresh senior
2 dot com managers,
2 team support
1 ambient manager(frozen,w,house,grocery)
1 fresh/produce manager
1 bakery/bws manager
1 non/food,f and f manager with a team support
1 stock,admin,merch,security,cash manager
1 checkout manager,does kiosk,csd,garage
2 night managers plus senior manager

if you see our people manager let me know what they look like.

newguy20

Quote from: madness on 18-08-22, 11:40PM
Quote from: newguy20 on 18-08-22, 11:21PMLarge extra, we have

1x Checkouts
1x CSD,PFS,Trollies,Security,Cash
1x GM/H&B
1x Produce
1x Grocery/warehouse
1x Frozen/BWS
1x F&F
1x Dairy/meat
1x Bakery/counters
1x Stock/admin

4x Night managers not sure how they are organised
You are still on the old structure. What the hell does the f&f manager do with their day!

Yes the structure hasnt drastically changed, however, when people have left they have been replaced within this structure.

F&F manager does seem to pick up 'odds and ends' across the store and does more duty shifts than average I think.

Oh and we also have a lead manager (have had 1-2 at different times over last few years) plus 5 team support front end.

Tesc0Wow

Medium Superstore:
SM
1 x Checkouts, Desk, Cash Office, PFS & Trollies
1 x Stock & Admin
1 x Grocery, Warehouse, BWS & Frozen
1 x Fresh, Produce, Non Food, H&B, Clothing & Bakery
4 x Shift Leads (includes 2 part times)
6 x Team Supports (most part time)

streaker

#10
Quote from: Watcher on 18-08-22, 11:31PMWe are a large superstore 5tm one lead regional hinted that team managers will be put under pressure to leave .. bonus for store Manager to achieve this

Is this fact, bonus for store manager for putting pressure on team managers to leave??. 

Redshoes

We are a superstore
 1 checkouts, CSD, pfs and trolleys
 1 stock admin and cash office
 I grocery and non-food
 1 fresh

 1 shift lead

We are top heavy by one manager but if that one manager goes we go up to a total of 4 shift leads and 3 managers.
No night managers as we don't have a night shift.
Managers do opening and closing shifts in same week and Sundays on overtime or for time back.

Watcher

Quote from: streaker on 20-08-22, 07:20AM
Quote from: Watcher on 18-08-22, 11:31PMWe are a large superstore 5tm one lead regional hinted that team managers will be put under pressure to leave .. bonus for store Manager to achieve this

Is this fact, bonus for store manager for putting pressure on team managers to leave??. 
I've heard this on good authority , I'm guessing (and this bit is just my guess) that with all the changes coming team managers are gone so get rid of the long termers and the payout won't be as big for redundancy

streaker

Quote from: Watcher on 20-08-22, 10:51AM
Quote from: streaker on 20-08-22, 07:20AM
Quote from: Watcher on 18-08-22, 11:31PMWe are a large superstore 5tm one lead regional hinted that team managers will be put under pressure to leave .. bonus for store Manager to achieve this

Is this fact, bonus for store manager for putting pressure on team managers to leave??. 
I've heard this on good authority , I'm guessing (and this bit is just my guess) that with all the changes coming team managers are gone so get rid of the long termers and the payout won't be as big for redundancy

Thanks, awaiting more info from others as I fell into that category, 43 years service, and made to feel I needed to accept the change or else

Morris999

I'll be very surprised if the above is true.

From what I've been told on a SM conference call.
The company is surprised how quickly stores are getting to management structure.
They expected most stores to get there in about 5 years, however they are finding most will be there in the next 1-2 years and are expecting large areas to have manager shortfalls.
So expect in the near future if not already happening, it's good for your development conversations!

sam

#15
We are an extra,
store manager
1 Dot com senior Lead,
1 senior lead all
2 part time dotcom manager
1 Dotcom Driver + POD
1 Grocery manager(frozen,w.house,bws) + 2 option candidate (manager)
1 Produce manager
1 Bakery/Bread /morning goods manager
1 Fresh (dairy)
1 Non/food GM ,H&B , F&F manager
1 stock,admin,merch,manager
1 checkout manager + team support
1 Kiosk,csd,security
1 Part time PFS
2 Night managers plus lead manager + option candidate (manager)

Watcher

#16
Quote from: Morris999 on 20-08-22, 12:30PMI'll be very surprised if the above is true.

From what I've been told on a SM conference call.
The company is surprised how quickly stores are getting to management structure.
They expected most stores to get there in about 5 years, however they are finding most will be there in the next 1-2 years and are expecting large areas to have manager shortfalls.
So expect in the near future if not already happening, it's good for your development conversations!
My friends wife is a sm and it's come from her def 100% there is a bonus for getting to structure and they have been told to put pressure on long serving managers to overload and force them out

streaker

Quote from: streaker on 20-08-22, 11:33AM
Quote from: Watcher on 20-08-22, 10:51AM
Quote from: streaker on 20-08-22, 07:20AM
Quote from: Watcher on 18-08-22, 11:31PMWe are a large superstore 5tm one lead regional hinted that team managers will be put under pressure to leave .. bonus for store Manager to achieve this

Is this fact, bonus for store manager for putting pressure on team managers to leave??. 
I've heard this on good authority , I'm guessing (and this bit is just my guess) that with all the changes coming team managers are gone so get rid of the long termers and the payout won't be as big for redundancy

Thanks, awaiting more info from others as I fell into that category, 43 years service, and made to feel I needed to accept the change or else

Anyone know how long after you leave ca n you put a grievance in or a claim of unfair treatment from the Company???.
I would be curious now as am thinking that I was forced out due to age and 43 years service

FarmerFred

Quote from: Watcher on 20-08-22, 05:01PM
Quote from: Morris999 on 20-08-22, 12:30PMI'll be very surprised if the above is true.

From what I've been told on a SM conference call.
The company is surprised how quickly stores are getting to management structure.
They expected most stores to get there in about 5 years, however they are finding most will be there in the next 1-2 years and are expecting large areas to have manager shortfalls.
So expect in the near future if not already happening, it's good for your development conversations!
My friends wife is a sm and it's come from her def 100% there is a bonus for getting to structure and they have been told to put pressure on long serving managers to overload and force them out

Constructive dismissal - a single successful claim could be enough to cost more than any potential saving if it was shown to be "policy"

madness

Quote from: Morris999 on 20-08-22, 12:30PMI'll be very surprised if the above is true.

From what I've been told on a SM conference call.
The company is surprised how quickly stores are getting to management structure.
They expected most stores to get there in about 5 years, however they are finding most will be there in the next 1-2 years and are expecting large areas to have manager shortfalls.
So expect in the near future if not already happening, it's good for your development conversations!
Our store is at structure managers and shift leads very early on. It worked well to atart with.
However it has started to fall apart with Ken Murphy having to "do something" to make a change. And seeing as his "do something" is just cut overall hours I dont hold out much hope longterm

newdawnrising

#20
Admin, please do not quote immediate prior post.

We also are falling apart. Morale is an all time low. And I've never seen the whole shop look as bad with queues galore and complaints coming thick and fast.

The_Drowning_Man

Small/Medium superstore
-Store Manager
-Grocery, Fresh + Stock Control Manager
-Checkout Manager
-No current night manager but 1 perviously
-3 Shift leaders for day shifts
-2 Shift leaders for nights

lackofinterest

#22
Quote from: Watcher on 20-08-22, 05:01PM
Quote from: Morris999 on 20-08-22, 12:30PMI'll be very surprised if the above is true.

From what I've been told on a SM conference call.
The company is surprised how quickly stores are getting to management structure.
They expected most stores to get there in about 5 years, however they are finding most will be there in the next 1-2 years and are expecting large areas to have manager shortfalls.
So expect in the near future if not already happening, it's good for your development conversations!
My friends wife is a sm and it's come from her def 100% there is a bonus for getting to structure and they have been told to put pressure on long serving managers to overload and force them out

bunch of back stabbers >:(

whatajoke2019

Given the fact people leave and are hardly ever replaced at this rate there'll be no one left on the shop floor to manage.

The big T should've left well alone in launching J@ck's- someone's got to pay for it not working out as I imagine they'd hope and it sure isn't those higher up! Clearly didn't learn any lessons from over expanding years ago  ???

lucgeo

Oh, most SM's would sell their soul to the devil, if there was a backhand bonus in it for them! 
It's been my misfortune to work with many of them, witnessed my last SM lie and bully long serving colleagues into taking unfavourable change in contracts and drop in hours  >:(
The only ones on full time contracts in my old store are managers, TS and the store managers kid who is a CA  :-X
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