Welcome to V.L.H
Started by newdawnrising, 18-08-22, 01:14PM
Quote from: Tesc0Wow on 02-10-22, 12:55PMWhere is the Comms for that? I heard that it is coming from the start of the new contract
Quote from: Redshoes on 02-10-22, 10:47AMEverybody has a primary task. The system will also not know if Steven on the shop floor is fit to be on tills, it won't know that his customer service is poor and that he may complain to customers as he thinks he should be doing something different. It's the primary task that's most important but if one area is over manned and another is under manned the right thing to do will be to support an area that needs it. Coaching will help Susan from tills but an extra body at a time that is needed has to be better than no help.
Quote from: bonehead on 02-10-22, 01:55PMManagement structure 10 years ago - SM, Deputy, Personnel, Compliance, Non-food Senior team, Non-food Stock control, Stock control, PFS, CS, Checkouts, Produce, Grocery, Warehouse, Clothing, Bakery, Pharmacy, Security, Phoneshop, Nights Manager. Probably even more but can't remember them all...Now - SM, 1 senior team, 3 Team managers, Pharmacy, Phoneshop, 3-4 SLs/TS.Think Tesco are now at the stage of no longer being able to cut management to save on wages...although you never know.
Quote from: newguy20 on 02-10-22, 06:10PMQuote from: Redshoes on 02-10-22, 10:47AMEverybody has a primary task. The system will also not know if Steven on the shop floor is fit to be on tills, it won't know that his customer service is poor and that he may complain to customers as he thinks he should be doing something different. It's the primary task that's most important but if one area is over manned and another is under manned the right thing to do will be to support an area that needs it. Coaching will help Susan from tills but an extra body at a time that is needed has to be better than no help. Surely the system will only be able to put Steven from the shop floor onto a till if he is defined as having that skill against him, likewise, Susan will only be able to move to meat if she has that skill.And the use (or manual override) will surely be something for section managers to do, for example if they see Steven spending a shift on the till that's where they would go "oh hell no, he's useless on tills, tell you what better that he does produce instead, he's good at that >click< and then Fred from produce can go on the till, he's good with customers".
Quote from: Voices Of Reason on 20-10-22, 10:07PMStructure change is an annual cull of the easy pickings (or managers) to pay for the every decreasing workforce. As this headcount is getting lower & lower the more they scramble for solutions that take out the human element. Hence project river on the front end was a huge investment in equipment and savage cuts in colleagues. Self serve till are hated by customers but they plough on regardless. When I walk through my store these days it's spot the colleague! The few managers that are in are stretched beyond belief with the workload they now have due to the removal of managers over the years making their role double or triple the department's they once had. They are now accountable for a considerable number of colleagues especially if your in an extra and run the whole of grocery, back door, frozen & BWS. Previously this had 3 managers. This in conjunction with all the frog and training workload over the past two quarters requiring all colleagues to have completed the multitude of work & pay, plus legal 2, plus gold & silver food & extra market hours.Managers feel like they are basically expendable and just waiting for their role to be combined into yet another bigger role for no extra pay.Colleagues have just had a 10p pay rise, managers didn't get a penny. I'm sure most colleagues think managers are paid huge salaries, maybe 10-15 years ago but certainly not now. If you earn more money the chances are you have a higher mortgage or other commitments. So your disposable income is likely to be pretty tight also. The new reviews for managers is designed to pay a lower reward. All in all the future looks tough. For everyone!!
Quote from: HalloweenJack£50 a week between a full time GA in a store with 45p an hour location pay, and a newly signed off manager.....
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