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Management restructure

Started by beentheredoneit, 03-03-21, 11:16PM

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Does your SM drive a BMW and suffer from long covid?

Redshoes

New contact that comes with the new job title means the job is more fluid. It's several pages long now and managers are termed team managers and not tied to an area. My old store manager referred to it as "team manager accountable for ....".
As part of this contract the areas are more fluid. When structure changes have been implemented the shift leads run the shop floor and the manager have a bigger, wider area but the admin tasks fall to manager and not so much shift lead.
The problem in the stores that are still top heavy in managers is that they are getting bigger areas but no shift leads. I don't know about the rest of the country but Scottish stores have been told to put on a night shift to support late deliveries. This takes one manager out of the day shift, add in holidays and managers are in for a full shift with no shift leads to run shop floor. We have front end services manager with a head count of 50 and non-food with a head count of 12. Both have same hours to deliver role. Both have earlies and lates. Both have duty shift when only manager in the building but one has only 12 to look after and is continually messing up schedules. Other has 50 and has a huge task now we are on work and pay as we are a store where we not only have no shift leads we don't even have team leaders. We have a manger headcount of 5 but once on new structure we will have 3 but 4 shift leads.

RocketRonnie100

How on earth is that even working then @redshoes? It must be a total sham (as always).

King1999

Sounds like complete and utter s**t as usual.

madness

Quote from: Redshoes on 05-11-21, 10:47AM
New contact that comes with the new job title means the job is more fluid. It's several pages long now and managers are termed team managers and not tied to an area. My old store manager referred to it as "team manager accountable for ....".
As part of this contract the areas are more fluid. When structure changes have been implemented the shift leads run the shop floor and the manager have a bigger, wider area but the admin tasks fall to manager and not so much shift lead.
The problem in the stores that are still top heavy in managers is that they are getting bigger areas but no shift leads. I don't know about the rest of the country but Scottish stores have been told to put on a night shift to support late deliveries. This takes one manager out of the day shift, add in holidays and managers are in for a full shift with no shift leads to run shop floor. We have front end services manager with a head count of 50 and non-food with a head count of 12. Both have same hours to deliver role. Both have earlies and lates. Both have duty shift when only manager in the building but one has only 12 to look after and is continually messing up schedules. Other has 50 and has a huge task now we are on work and pay as we are a store where we not only have no shift leads we don't even have team leaders. We have a manger headcount of 5 but once on new structure we will have 3 but 4 shift leads.
Don't start that c**p about checkout/ front end managers having a harder time of it because of headcount. A checkout operator needs about 1 hr max training and they can do 90% of the checkout job. Add in 3-5 checkout team supprot and that role should be the easiest in store.

Check out staff and dot com picker are  the least skilled and least amount of training required in store so should have a higher headcount to cover.

Redshoes

Who said anything about training to do job. It can be hard to get people off till to do the legal refresher training etc, any service area is the same, but that is a whole different issue. If you are talking skills to do the job the checkouts may be a quicker learn but the CSD and PFS are certainly not so. Most of what you need to learn you can really only gain by experience and you have to do that with a smile on your face in front of customers. There is online training but you need to experience the job first and the online training does not and can't cover every situation.
This is about work and pay tasks, holidays, reviews etc. Then the day to day running of the service areas.
In my store the checkout manager has to help support fresh if in on an early shift and if on a later shift they have to help support grocery. In amongst this they support own areas and are chasing shifts still to be filled and then update info in W&P. The whole thing with W&P will get better, but for the moment it's very time consuming and that is because of a big head count.

RocketRonnie100

There does seem to be a fundamental problem with this, again different areas and stores doing different things until the area manager gets a tug and then the store manager does, that's when all of a sudden things start to change quicker as we've read above.

The issue is that produce manager had 6 staff and checkouts has 100+ but shopfloor standards etc fall to the manager of the department which did seem "unfair" now they're trying to level it and now it doesn't work either! However the checkout manager was the one constantly in an office!

So many good long standing employees are leaving knowing that the grass is greener now  and with the levels of bulls**t at the highest they've ever been, people are now just leaving, there's no reason to stay any longer any level of loyalty has now sadly gone.


Redshoes

My main point being that not every task in the store involves putting stock on shelves. It's a vital task, it needs to happen but we are up against daily staff shortages or huge deliveries that are hindering other tasks being done. Grocery managers spend a huge part of shift working shoulder to shoulder. They fill the store daily, along with the team. Other tasks are done to ensure stock comes in as it should. It just feels like a daily problem with not enough people to fill shelves so today other jobs are put on back burner but then the same happens again the next day and the day after that. There comes a point when these other tasks are preventing other areas of the store running well but we are all still expected to fill shelves.

RocketRonnie100

Couldn't agree more @redshoes

madness

Quote from: RocketRonnie100 on 06-11-21, 10:34AM
There does seem to be a fundamental problem with this, again different areas and stores doing different things until the area manager gets a tug and then the store manager does, that's when all of a sudden things start to change quicker as we've read above.

The issue is that produce manager had 6 staff and checkouts has 100+ but shopfloor standards etc fall to the manager of the department which did seem "unfair" now they're trying to level it and now it doesn't work either! However the checkout manager was the one constantly in an office!

So many good long standing employees are leaving knowing that the grass is greener now  and with the levels of bulls**t at the highest they've ever been, people are now just leaving, there's no reason to stay any longer any level of loyalty has now sadly gone.

The grass used to be greener in Aldi and Lidl for wages years ago but now the gap is tiny and the expectation at zee germans would floor 90% of the big 4 retailers.   

The restructure can work if the store manager has a manager or team support ready to cover one leaving. Otherwise you are still so thin on the ground dealing with one old biddy collapsing in store takes up any spare time you might have had in a day.

Oh and yeah its true Scotland stores having to put a manager on non nights store because the depot are s***.

Night Owl

All twilight stores in our group without delivery curfews were told by SD to put 2 grocery colleagues on nights to support Grocery DC. Colleagues just to compmete basic key holder e-learning. Colleagues to tip & fill Grocery delivery overnight and fill Grocery as much as possible.

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You don't need a night fill just constant filling throughout the day would reduce shrink and keep customers happy. Ohh wait I forgot all the day shift aren't prepared to break sweat and are mostly managers with f all staff. Leave it to nights to pick up the donkey work.

spike_pkh

You say "Leave it to nights to pick up the donkey work" like it is a bad thing they are doing... As a night worker I completely understand that it is our job to do the grunt work in the store. The day team are more service and figures based. That's just how it is and how it should be.

FarmerFred

In our store if delivery comes in during the day & there's staff available then they fill whatever is available... which often does not please certain night staff who only want to do "their aisle". The classic is frozen - if days work the delivery nights moan that the back stock hasn't been worked, if delivery is left and back stock is worked then they moan that there's too much delivery to work. That's not to say that days are any better - there's workers and jerkers on both sides of the fence!


Nomad

Anybody got more to say on the topic which is "Management restructure 2021"
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

forrestgimp

As far as I can see there is no management restructure, what there is is managers being left to do as they have always done until such time as enough leave for Tesco to say its done.

we had 2 senior team in out store one of which was surplus to requirements for over a year the other one just left so the they just slot into the job vacated, same as the part time bakery manager we dont need they are just being left in place getting paid for not a lot.

Bit of a joke really paying people to not do their jobs.

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#691
[mod]Please do not quote immediately prior post(s).[/mod]
Managers in Tesco have always done f all why else would you waste time in one of the poorest paid sectors.

NightAndDay

Quote from: forrestgimp on 08-11-21, 12:06PM
As far as I can see there is no management restructure, what there is is managers being left to do as they have always done until such time as enough leave for Tesco to say its done.

we had 2 senior team in out store one of which was surplus to requirements for over a year the other one just left so the they just slot into the job vacated, same as the part time bakery manager we dont need they are just being left in place getting paid for not a lot.

Bit of a joke really paying people to not do their jobs.

Tesco is a bloated inefficient bureaucracy, recent news articles show they are the 3rd most expensive supermarket (After Waitrose and M&S), mateyboy managers doing sod all is commonplace at Tesco, they have an excess of fat at the top they need to cut otherwise the lean, mean well structured German discounter machines will take them out of the competition eventually.

madness

Quote from: NightAndDay on 08-11-21, 08:00PM
Quote from: forrestgimp on 08-11-21, 12:06PM
As far as I can see there is no management restructure, what there is is managers being left to do as they have always done until such time as enough leave for Tesco to say its done.

we had 2 senior team in out store one of which was surplus to requirements for over a year the other one just left so the they just slot into the job vacated, same as the part time bakery manager we dont need they are just being left in place getting paid for not a lot.

Bit of a joke really paying people to not do their jobs.

Tesco is a bloated inefficient bureaucracy, recent news articles show they are the 3rd most expensive supermarket (After Waitrose and M&S), mateyboy managers doing sod all is commonplace at Tesco, they have an excess of fat at the top they need to cut otherwise the lean, mean well structured German discounter machines will take them out of the competition eventually.

You make out that it the managers in store that are the problem. From what I've seen 60-70% of the GAs wouldnt last 5 minutes in Lidl or Aldi.

BarryZola

Who hired these GA's? Incompetent managers maybe? They didn't hire themselves. Lidl and Aldi also pay more so maybe they get the best quality? Who decides on the pay grades? Ah yes, people at the top, the managers.

lordadmiral

#695
Directors to be more precise set the wages....

by the way Aldi... guy from our store is now working for them and climb up to ASM position (assistant store manager), he said that they do not keep underperforming people. Or they are let go or leave due high pace environment.
Ofcourse cant talk about every single Aldi but fact remain the same...lot of people wont last there.
I am wonder what pay rise they get in new year ???

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Quote from: BarryZola on 09-11-21, 05:30AM
Who hired these GA's? Incompetent managers maybe? They didn't hire themselves. Lidl and Aldi also pay more so maybe they get the best quality? Who decides on the pay grades? Ah yes, people at the top, the managers.

Managers who are taking the p**s out of other managers as they disappear into the sunset.

spike_pkh

I love how every thread on this forum has to devolve into a "managers suck" rant by certain members.


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Quote from: Redshoes on 05-11-21, 10:47AM
New contact that comes with the new job title means the job is more fluid. It's several pages long now and managers are termed team managers and not tied to an area. My old store manager referred to it as "team manager accountable for ....".
As part of this contract the areas are more fluid. When structure changes have been implemented the shift leads run the shop floor and the manager have a bigger, wider area but the admin tasks fall to manager and not so much shift lead.
The problem in the stores that are still top heavy in managers is that they are getting bigger areas but no shift leads. I don't know about the rest of the country but Scottish stores have been told to put on a night shift to support late deliveries. This takes one manager out of the day shift, add in holidays and managers are in for a full shift with no shift leads to run shop floor. We have front end services manager with a head count of 50 and non-food with a head count of 12. Both have same hours to deliver role. Both have earlies and lates. Both have duty shift when only manager in the building but one has only 12 to look after and is continually messing up schedules. Other has 50 and has a huge task now we are on work and pay as we are a store where we not only have no shift leads we don't even have team leaders. We have a manger headcount of 5 but once on new structure we will have 3 but 4 shift leads.

I think you are looking for a lubricated ar**h*le.

Batmanjo

Quote from: madness on 08-11-21, 09:26PM
Quote from: NightAndDay on 08-11-21, 08:00PM
Quote from: forrestgimp on 08-11-21, 12:06PM
As far as I can see there is no management restructure, what there is is managers being left to do as they have always done until such time as enough leave for Tesco to say its done.

we had 2 senior team in out store one of which was surplus to requirements for over a year the other one just left so the they just slot into the job vacated, same as the part time bakery manager we dont need they are just being left in place getting paid for not a lot.

Bit of a joke really paying people to not do their jobs.

Tesco is a bloated inefficient bureaucracy, recent news articles show they are the 3rd most expensive supermarket (After Waitrose and M&S), mateyboy managers doing sod all is commonplace at Tesco, they have an excess of fat at the top they need to cut otherwise the lean, mean well structured German discounter machines will take them out of the competition eventually.

You make out that it the managers in store that are the problem. From what I've seen 60- ;D ;D70% of the GAs wouldnt last 5 minutes in Lidl or Aldi.

Quite right to make that assumption about the management when you say GA's wouldn't last 5 minutes how long do you think these feckless management would last then ??  ;D ;D ;D it's a well known fact that the management don't have to use deodorant as there has never broken into a sweat  ;D ;D Aldi and Lidl staff don't work that hard you know.

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