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New contract concerns

Started by Paper Rose, 26-05-22, 10:39AM

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Morris999

From what I've been told last week, online holiday booking, auto scheduling has been delayed because stores complained too much was being given to them in the run upto Christmas.
Legal 2, PFS refresher, BodyCam, Serve,Pick & Fill amongst other things.

Simonlyckntract

#226
Quote from: madness on 09-10-22, 04:15PM
Quote from: SimonF12030 on 06-10-22, 09:03PM
Quote from: Simonlyckntract on 06-10-22, 05:40AM
Quote from: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AMAre Phone shop colleagues not excluded due to being paid from out of store wage budget  ???
Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades
When we had the crappy pop up phone shop the phone shop area manager got a hissy fit if at any time the phone guy was used for anything else.
So we made him count his own stock. Take it in from the lorry, gap scan it do the shrink counting etc.
Soon changed his tone then.
to be honest Phone Shop Staff are paid by Tesco, but then Tesco Mobile pay Tesco, so they are exempt from Scan, Pick and Fill, unless they want overtime

Truthtalker

It's already been agreed on your behalf by the union for all colleagues even if not in the union. Unless you have a medical condition but that would need to be discussed with your manager. The plan is to have a more flexible multiskilled workforce.
It's never as bad as you think

Sizzle1968

Quote from: Morris999 on 25-10-22, 12:49PMFrom what I've been told last week, online holiday booking, auto scheduling has been delayed because stores complained too much was being given to them in the run upto Christmas.
Legal 2, PFS refresher, BodyCam, Serve,Pick & Fill amongst other things.

It was horrendous,  I have DotCom with 220 staff and were only just catching up with all that training!

Paper Rose

Few meetings taking place at work with staff who are doing their different jobs ATM very well.
Asking for availability and moving staff for what seems to be absolutely no reason at all.
Add this to the training we have been told to do lately it seems the beginning of a move to an Aldi/Lidl style of working with an emphasis on .com.
I can only hope I haven't signed anything I may regret.

Redshoes

Store need to be 100% on fill and serve criteria. Those not able to do both need to have this documented and it is advised they go through OH.
As a front end manager I have had colleagues not fit for fresh, colleagues not fit for grocery but nobody refuse non-food. The not fit is is at tiny percentage, less than 5%. In our store a much bigger resistance was to checkouts but only one person on the long term contract that excludes checkouts.
I hear on grape vine that targets for pick are under review. These may not have to hit 100%. For us the reality is that we don't need 100%, we only have C&C and we don't struggle with orders. Even at Christmas the impact to shop floor was zero as was planned well in advance. 

Redshoes

#231
As a front end manager I personally feel that checkouts will get less overtime. I 100% agree that we should not have idle colleagues sat on a till doing nothing. Idle time is measured, more so than IDQ and a high idle time rate will reduce overtime as the system can see it's not needed.
Also, all stores get times when it feels like a bus has come in. Customers do not have to book a shopping trip time, they come when they want. This is what the relief system is for. I think that rather than allowing an overtime shift in checkouts the system will expect more from shop floor in support of front end. In most cases the reliefs are not on for long. I have worked in stores when they can be on for whole shifts but that is a separate issue. In my store the average is about 10 mins.

Financially for the company it makes sense for someone to pop on checkouts for 10 mins, even if several times in a shift, rather than put in a four hour overtime shift.
I used to work in one store when certain areas of store were targeted by checkouts, it came from above to do so.  One guy that was targeted used to hide in upstairs warehouse or even in cupboard behind CSD to avoid filling his own dept. He could never understand why he was left on checkouts for a prolonged period. I fully agree that this was not the way to deal with the issue but as I was not front end at that time I was unaware of what was happening until after he left the business.

londoner83

However the minimum period you can be scheduled to a department for is 1 hour. Reckon if used properly the new system will see shop floor stripped to cover lunch hour/after school rush rather than giving tills OT shifts.

madness

Quote from: Redshoes on 14-03-23, 10:47AMAs a front end manager I personally feel that checkouts will get less overtime. I 100% agree that we should not have idle colleagues sat on a till doing nothing. Idle time is measured, more so than IDQ and a high idle time rate will reduce overtime as the system can see it's not needed.
Also, all stores get times when it feels like a bus has come in. Customers do not have to book a shopping trip time, they come when they want. This is what the relief system is for. I think that rather than allowing an overtime shift in checkouts the system will expect more from shop floor in support of front end. In most cases the reliefs are not on for long. I have worked in stores when they can be on for whole shifts but that is a separate issue. In my store the average is about 10 mins.

Financially for the company it makes sense for someone to pop on checkouts for 10 mins, even if several times in a shift, rather than put in a four hour overtime shift.
I used to work in one store when certain areas of store were targeted by checkouts, it came from above to do so.  One guy that was targeted used to hide in upstairs warehouse or even in cupboard behind CSD to avoid filling his own dept. He could never understand why he was left on checkouts for a prolonged period. I fully agree that this was not the way to deal with the issue but as I was not front end at that time I was unaware of what was happening until after he left the business.

Thing is "pop ona checkout for 10 minutes"   never happened. Checkouts would keep the person because they were puting someon on a break or someone phoned in sick or needed to make the day/week figure better.

Redshoes

That is a store by store thing. My store never uses shop floor for break cover and we cover breaks for pfs and CSD too. We do however still send people on breaks, there are mostly back to back so the breaks have to continue and there are times when skills and breaks can be an issue regarding pfs and CSD.

oldfashionedplayer

aye it as madness says, they were keeping them, and then when it was quiet and there were plenty on checkouts, it was only those who were on overtime from another department - myself being nights doing overtime during the day, and then them saying "well you need to go work on fresh" - I picked overtime on checkouts for a reason... to get away from filling...the ones mainly on checkouts when asked why not them would get the response back of "they have health issues" - Yes so do I...

Just like the current extra hours bit of picking up and your primary department comes first, MOST want to take a break from their primary department, hence not picking up overtime ON THAT DEPARTMENT, so when you come in for a shift on overtime and it says "your not on where you want to be and you'll be over filling / over driving" - People will (And ours have said it) just refuse to do the overtime, some of ours have specifically gone to another job part time just to have something different while keeping their benefits here.

fatlad

Should we all be given new contracts when the pay increase takes effect on 2nd April?

oldfashionedplayer

New contracts should only be printed when a colleague asks, least that's what yammer questions say over the past few months, since they didn't print one with the other changes that came in last year.

So request ideally and send to leigh day  >:D

madness

Quote from: fatlad on 18-03-23, 11:23PMShould we all be given new contracts when the pay increase takes effect on 2nd April?
In the past yes pay increases have meant signing a new contract

Elly1519

Quote from: fatlad on 18-03-23, 11:23PMShould we all be given new contracts when the pay increase takes effect on 2nd April?

Contracts are no longer routinely printed since stores moved to Work&Pay. Unlike the old 1 page contracts on the old system new contracts are 5 pages long and are only printed if a colleague requests them.

FarmerFred

Not printing the contract and obtaining a signature for a change of terms of employment will make it difficult for an employer to prove that they had provided an employee with a valid contract of employment and made the employee aware of the terms of that contract.

londoner83

The fact you turn up for work each day can be taken as proof that you have a contract of employment.

Even if you have a printed copy how many colleagues would read and understand every sentence that's in it?

FarmerFred

You can't be held to the terms of a contract that an employer can't reasonably prove you have been made aware of. This is why contracts are signed - to prove that the employee has had the opportunity to read the contract and question anything they don't understand.

oldfashionedplayer

true though if you read up on it, by turning up even after the agreed change your agreeing to the terms of conditions, if you therefore want to challenge it, by those rights they'll accept that as grounds that you are resigning, since your current contract moves over, so since nothing "significant" is changing, Example being Working Times, and your job role is just adding training (which is allowed), it allows them to do whatever pretty much... Hence one issue with having the Union as our main and embodied authority over us for the voice.

Redshoes

Contracts have never said your shift pattern, just how many hours you work. These new contracts do give shift patterns though but at about five pages long I have not read the small print.
Two copies are given out. You are asked to sign both and hand one back. The one you hand back is kept in your file. This has been the case in all the different stores I have worked in going back more than 30 years. My experience is that people don't take contacts home, I have found them laying around where people work. Wages clerk in all the stores I have worked in have chased getting the signed copy back.
You could ask for a copy of your signed contract.

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