verylittlehelps

I've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks

Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks

Where have you heard this from as none of the other dates like wk15, wk25, there  were weeks before that!  How many times have we heard this! 

Nothing concrete from stores or head office just hearsay not a good place for wage clerks mental health hearing this every couple of weeks their jobs going no its admins that are going etc. We are now in the run up to Christmas and need to know if we got jobs or not are our hours going to be cut!

Should we be looking for jobs within Tesco or outside as you won't get anything after Christmas Jan/Feb/Mar!

It's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations! 

Lucgeo differs from store to store but our wages clerk is an absolute godsend. She does so much for everyone. Helps look after new starts, sorts out uniform, any quiries sorted. Does inductions, Sorts out leaving do's xmas related stuff.

Store would be lost without her.
Many ex Store managers have tried to poach her to their store.

Quote from: madness on 30-08-23, 01:49PMTesco have spent alot of money on new dot com vans, store refurbs and new lorries to show them as not making so much money as there is current public outcry at supermarket prices and resulting profit.

They would always do store refurbishment than cut down on staff.They are doing one soon in my store and will most likely remove nights.

Quote from: WAGs on 02-09-23, 07:47PM

Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks

Where have you heard this from as none of the other dates like wk15, wk25, there  were weeks before that!  How many times have we heard this! 

Nothing concrete from stores or head office just hearsay not a good place for wage clerks mental health hearing this every couple of weeks their jobs going no its admins that are going etc. We are now in the run up to Christmas and need to know if we got jobs or not are our hours going to be cut!

Should we be looking for jobs within Tesco or outside as you won't get anything after Christmas Jan/Feb/Mar!

You won't lose your job you will simply be transferred to different department with the same hours you are doing especially if you are classified as a colleage. Before you were assigned an daprtment.Now their is no departments anyone and people can work anywhere where they are needed alart from their primary department. What will happen if they do remove it you will simply work at different department.Unless you work as pharmacy worker or nights or you are a manager rhe likelihood of you losing your job is very low.

My store is getting refurbished different sections will be reduced etc.Has anyone who got redundancy saw the same thing happen to them? Before they removed nights they refurbished part of the store reduced sections etc?

Bombay give it a rest ffs

Quote from: Morrissey1912 on 03-09-23, 01:53PMBobmay give it a rest ffs

Quote from: Morrissey1912 on 03-09-23, 01:53PMBobmay give it a rest ffs

We'd be lost without our wage clerk too - with the greatest of respect to my TM I don't have much confidence in them coding exceptions etc...

@bobmay if they got redundancy do you think they would be interested in a tesco forum?theyre long gone,

Quote from: Sherwoodforest on 04-09-23, 02:16AM@bobmay if they got redundancy do you think they would be interested in a tesco forum?theyre long gone,

Some people did get refudancy and came back after a few months.My manager already got redundancy once came back and is inline for another redundancy

Quote from: Sherwoodforest on 04-09-23, 02:16AM@bobmay if they got redundancy do you think they would be interested in a tesco forum?theyre long gone,

I've left and come back, There could be a multitude of reasons why non or ex Tesco employees use forums like these, to name 3, to gather insight to proposed changes in the business to determine efficiency with cost savings and how this would realize value to us shareholders, to help wronged employees, helping the little guy so to speak, by informing them of their rights and how to go about any shenanigans used by management and to hold Tesco up to scrutiny when considering their power and influence as a major part of the UK economy.

Quote from: lucgeo on 03-09-23, 08:42AMIt's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...well I'm not the type to sit in an office all day I work on most departments it really makes me mad to think we're all tarnished with the same brush 🤬

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations! 

Quote from: lucgeo on 03-09-23, 08:42AMIt's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations! 

Your quite a nasty person as a Wage Clerk myself at a very large extra I do not stop from the minute I get in until I go home!  I advise managers on the correct policy's stick up for colleagues they are not doing the right Company Policies!  I am being told as other Wage Clerk's are being told that we are NOT to do Wage queries, not to give information out as Colleagues have to use their apps and do tickets not enough hours for my job!  I would be delaying the process of getting all colleagues to this Self Service Culture not my choice as I am being told my job won't be there so let Colleagues know and Managers find the info out themselves!  So perhaps you need to start learning how to find the info you need out yourself none of the reports are difficult to follow nobody taught me to read them I had to learn myself how to find on Colleague help the answers no training required!  It says what is there or you do yourself a ticket!  It isn't an elitism would you rather the Wage Clerk was at a large store on shopfloor or making sure staff paid correctly!!

Wage clerk is a non-job these days, a relic of simpler, more human error associated times, the SAPs and Oracles of the world has effectively killed off the job role and for the better quite frankly,  the number of times I've queried my pay before in the past strongly implied the managers or clerks were not competent at payroll (especially as I got back paid £2,037 for being paid below the minimum wage over a review period.)

Quote from: WAGs on 04-09-23, 08:23PM

Quote from: lucgeo on 03-09-23, 08:42AMIt's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations! 

Your quite a nasty person as a Wage Clerk myself at a very large extra I do not stop from the minute I get in until I go home!  I advise managers on the correct policy's stick up for colleagues they are not doing the right Company Policies!  I am being told as other Wage Clerk's are being told that we are NOT to do Wage queries, not to give information out as Colleagues have to use their apps and do tickets not enough hours for my job!  I would be delaying the process of getting all colleagues to this Self Service Culture not my choice as I am being told my job won't be there so let Colleagues know and Managers find the info out themselves!  So perhaps you need to start learning how to find the info you need out yourself none of the reports are difficult to follow nobody taught me to read them I had to learn myself how to find on Colleague help the answers no training required!  It says what is there or you do yourself a ticket!  It isn't an elitism would you rather the Wage Clerk was at a large store on shopfloor or making sure staff paid correctly!!

Think you've possibly explained better than I why wage clerks are being got rid of

Why are YOU advising managers on correct policies, They get paid to do their job!
Why do you think wage clerks are being told NOT TO give out any information to colleagues as they are to use the apps...because this is no longer your job perhaps??? Why do you think a wage clerk shoukd not answer a wage query?

How many times have you witnessed other colleagues facing redundancies in the past few years, how many times have you witnessed the sheer desperation of them going through their plight of an uncertain future? Why are wage clerks any different? And if you are demoted to the shop floor( the badlands) it will be because your job is no longer and surplus to requirements! Wage clerks don't really have an input into correctly paying colleagues...so if that makes ME a bad person for seeing the bigger picture of what others have endured then...I'll take that 

I've been giving managers correct policy information for years (much to their dismay), many a complaint too to them about how they interpret them the policy too so always have a "crystal clear and precise answer" 

for me though it's not about advising, I've said it for years they should be required to sign off on reading and knowing policies and have checks on them, but personally it's more-so that they don't screw over other colleagues, like how they did to me when I first started before knowing the information.

Tesco just want more and more done by colleagues and by using the phrases "giving access to colleagues" and "if they choose to do it in their own time" they can get away with not having to pay anyone for it... afterall, wasn't it something like £5bn they want to save? so they are going to literally try to find every little penny they can wherever they can, even if it costs them colleagues, if colleagues leave in the process - great, cause the new contracts already made it so they don't pay as much to them.. so they will most likely tell wage colleagues that since the recent contract means "almost all colleagues are required now skill up everywhere" they can use that as a means to move you around the business and get rid of your current role, as you wouldn't be deemed a wage clerk / admin, you'd just be deemed a customer assistant like the rest of staff...

wording, loopholes, pay deal changes, they all constitute some form of a way to move around people / get rid of people without the need to offer a redundancy..

so honestly, I do think that across the board, the role will be going, if you don't like it, your options are probably

1) go for a higher position in which you'll get it back + 100 other things and expected to do every hour under the sun,

2) accept it and become a customer assistant / go where your expected to work

3) leave / find another job...

that's what it will most likely come down to.. it's not malicious or anything against you or any other wage people, it's just that's how it seems to be heading..

Quote from: madness on 29-08-23, 04:36PM

Quote from: whatajoke2019 on 29-08-23, 12:16PMI was told a few weeks ago that they've changed ordering system so items run down further - don't know about anyone else but it feels like it's working on some things, but not others?

It'll be S0d's Law they remove nights from my store next year - very likely I'll have found another job by then 

The ammount of backstock tesco used to carry was rediculous. One case and one unit fit of shower gel on the shelf yet 4 cases through the back. Its much better now and with the removal of a gap scan just ordering the stock.

What do you mean removal of gap scan?Better of removing overstocks with the unrealistic targets ,is their a new procedure coming for stock control?

It used to be if stock control did a gap scan and found a gap if they didnt then find the stock through the back or on caping shelfs with the gap scan remove function the system would just order the stock.
Problem was it is very easy to whizz round to store scanning blank spaces ie gaps than actually going looking for the gaps afterwards.

The theory of the system was good the execution was terrible and didnt take into account human nature.

Adding to above  ...if the stock was found and "in stored" on the system it could then be the case that the hours or bodies weren't there to put the stock out...I could go for days putting the found stock on a cage ready to go out, to then be called onto a checkout or run out of time...security tagging was a no go due to lack of tags and time...I would date the cage every day of remaining instores needing to be put out, and the next find the gaps still on the shelf and the cage untouched. Also the green trays loaded up on cages, from ended promotional stock, with no indication as to the contents or total amount in each, again a quick fix of a note clearly visible on each tray detailing the contents and amount held in each, but never done due to lack of training or enthusiasm!
The manipulation from management of counting on stock wiped off as "it's in the back" excuse rather than have shrink!

Gap scan hasn't been removed,it's done on less days and working an absolute treat not.

More stock control hours to be lost. High value counts will be done every few months(not sure on frequency) by the same company that does the stocktakes.

Must be in minus hours in the department now,or in the quantum realm with ant man trying to find some.Bunch of clowns.