verylittlehelps

Hearing that two nominated Team Support members will be exempt from being moved as well as all bakers. 

I can see the resentment from the fact only two Team Support will be made exempt over the others. Is this a sign the role is going to be scaled back I wonder?

In reality role could probably go totally.

 Justification for higher pay was based on case handling and assigning staff to tills etc. Most customers now pay by card and scheduler tells you what till you are on and who is doing your breaks.

Why pay anyone a higher wage to merely swap squashed bread or pick up items customers forgot?

Scheduling. It doesn't affect me at present - my contracted shifts are evenings in the PFS, which is notoriously difficult to cover. A lot of people are saying they will refuse to look at the scheduler or follow it. We've not heard anything official from management.

The problem is the computer thinks of everything as being either "they can do anything in that department" or "they can't do that department at all".
Using PFS as an example, yes we have about 6 cashiers from couts who can come over and do a shift.
They can serve on the till, fill the shelves etc.
They would be stuck if they got a CTP, needed to do a pump test, coffee machine etc.
Purely because those things happen sporadically and unless they've been shown them (and done them regularly enough) they'd forget.
The rule in our store therefore is "one PFS person at all times" i.e. never put two multi-skillers together, it's not fair on anyone to do so.
Likewise if I was filling grocery... I couldn't do it anywhere near as well as someone who's full-time on that department. On the occasions I do (usually Christmas or power aisle promotions), plonk a cage where it needs to go and I'll work it, leaving the person on that department to go and do the more complex things.

However, going back to another post above, there is an issue sometimes that people have skills, which don't get used. Gladys on the tills might be trained on bakery and cover when Gertrude is on holiday, but for the last year hasn't done so. One morning, Gertrude is off sick and they ask Gladys to cover, to discover that systems have changed and she doesn't have a clue anymore.
Really the system should highlight - member of staff trained on department but hasn't worked there in a long time - send them at a suitable time for a refresher to make sure their knowledge is kept up.

At the competition, there is no equivalent role to Team Support, it is a bit of a curiosity as to why the role exists and why it pays the same as SL without anywhere near the same level of responsibility. A lot of business analysts would see this as an opportunity for more efficient streamlining.

There's finally a pay difference between ts and Sl now

Quote from: GingerSpice on 23-04-23, 11:12AMHearing that two nominated Team Support members will be exempt from being moved as well as all bakers. 

I can see the resentment from the fact only two Team Support will be made exempt over the others. Is this a sign the role is going to be scaled back I wonder?

as a baker who cannot be moved I wish I could be,scheduler leaves me alone all shift with one packer in for just one hour on Saturdays  I'm sure I got trained somewhere else and feel a suck bug coming

Can you be made to train at pfs if you are a store worker?

I wouldn't see why not since pfs is still classed as a customer assistant role unfortunately, there isn't any extra skills payment or anything even though there is a LOT more responsibility and issues to be honest.

You would hopefully be interested in working in there but to be honest how the company operates now you will be trained and be miserable.

PFS, cannot be manned by less than 2 people at all times when open.

So with the current shenanigans, can someone explain to me how someone who probably gets paid £40-£50-£60 grand a year to come up with what I'm seeing with this serve/pick/fill project is value for money? I'm sure if the company really looks into the manpower of managers detangling this mess, and how long it takes they'd find they're probably spending £40-£50-£60 grand a week in wages.
Absolute morons are in charge of this company at the moment, I have never been more pleased to leave, and concerned for the sanity of my colleagues I'm leaving behind.

Quote from: Cbatt566 on 24-04-23, 04:02PMPFS, cannot be manned by less than 2 people at all times when open.

Not true, it will depend on your PFS model.
There are plenty out there that are either single manned all day or part of the day.
You would know if you are one of those stores as additional security measures and training is put in place, not just in the PFS but for store colleagues and managers/shift leaders.

Quote from: Cbatt566 on 24-04-23, 04:02PMPFS, cannot be manned by less than 2 people at all times when open.

That depends on the operating model. Our PFS is dual manned for about 2-3 hours a week. We are what is call "Variable" so also part manned by CCTV.

Has any one heard about PFS shutting early every evening at 9pm and at 7pm Sunday

We close at 9pm every night including Sundays when the store closes at 4pm. there are rumours going around that Sunday closing time will change to 7/8pm. I only work Sundays so I'd be happy for them to reduce the hours and don't mind loosing pay for it either but nothing has been communicated as yet and yet our garage is dead on Sunday night 🤦�♂️

Yes our Sunday night is now 7pm close

Yes our Sunday night is now 7pm close

Does anyone know who actually puts a skill on a colleagues profile? Some of my colleagues only have their primary department so will never get moved out of their comfort zone, other colleagues have 10 skills so they're getting moved around with this new scheduler, surely this is unfair? Any other stores the same?

They have to be trained first, so if they haven't completed any other department training then they won't have any additional skills, and won't be moved.

Any manager or wage colleague can add skills for colleagues.
Also colleagues can request additional skills through the Tesco app for their manager to approve and it will automatically add the skill once approved.

So does that mean they need to be trained in every different fill department? E.g Freezers, General Merchandise, Grocery etc individually? Surely replenishing a shelf is the same principle for any fill department?

No, they complete the Fill training, it consists of 4 parts, something like Prepare, present, fill and HSSF.
This covers all filling areas, however to work fresh they need to then complete silver food safety training.

We've been told this morning that Bakery staff and admin colleagues (only admin not wages) are now all exempt from being moved.

Why do you suppose they are exempting Admin but not Wages?

^^ There has been talk for a while that Wages will go eventually. Guess this is the start of it. On the face of it any exceptions that need doing will probably end up being part of the admin assistants daily tasks.

How are things going in other stores anyway? adjusting to the upcoming changes ok?

A lot of how this will or won't work will depend on whether colleagues hours are in the right place. If your heatmaps are accurate and everyone is where they should be then things should run smoothly. If people are not in the right hours then they will be moved constantly and probably to 4 departments in one shift.

My advice is if you don't want to be moved make sure your manager has you where you need to be and if that means changing hours just do it.
 

Quote from: Eunnii on 25-04-23, 01:03PMWe've been told this morning that Bakery staff and admin colleagues (only admin not wages) are now all exempt from being moved.

Why do you suppose they are exempting Admin but not Wages?

To be fair, Admin do a lot more work than Wages. It makes sense to keep them where they are and Admin are usually trained on Wages anyway so if anything wage related needed to be done the Admin colleague would be there to do it.