I'm a Checkouts Team Support. Been asked to attend an hour-long Zoom call on my day off. Only two options - both on my day off. No option to attend one on my contracted days or to watch a recording at a convenient time(ie in work time).
Anyone else in a similar situation? I can't imagine I can be forced to do it?
What i would say is that if you can't come up with a solution to this, your in the wrong job.
Tell 'em to sling their hook, in the nicest possible way.
I would ask your manager:
"is this zoom meeting a requirement? if so, I assume I will get fully paid for this meeting?" if he/she says no - then don't bother// basically if its your day off make sure they pay you for overtime
So here's the conversation...
"can you attend a Zoom call on your day off."
"No sorry I have made plans for the day"
"What plans?"
"Plans"
Can't you change them?"
"No, as I've stated they've been arranged for my day off"...end of conversation
To be fair. You should be looking to rearrange your shifts to accommodate..... with the correct notice.
To be fair you'd have thought checkout manager would have sorted it, so to be fair read the team supports post before commenting, to be fair that is.
Nothing in Cartmanbra's post makes any sense...to be fair :D :D
Incidentally if Prince of Darkness is cajoled into going instore to attend this Zoom call, they are paid or get the time owed back, from the moment they leave home to the moment they return, plus travel expenses to and from store!
They also need to sign in and out and not clock, as they are on company business.
if you are required to attend a meeting, you'd be classed as "on call" and as such should be paid for that up to and including it, since you can't make other arrangements..
as lucgeo said, best process is "plans", "private plans" you are entitled to rest breaks from work, training is supposed to be done during work time, if its required for your job, it should be paid and not done at home, so don't fall for that one too :)
This company takes the mick. They've even started asking if you can do your training at home and they'll pay hours OT. Days off are your time.
I prefer to do any training required at home. I don't see it as a problem.
I feel queasy :(
I was quite happy to do my training at home when i was offered 1 hours overtime to do it, that was until I received my payslip & hadn't been paid for it....never again >:(
Quote from: BritishRacingGreen on 19-09-22, 06:28PMI prefer to do any training required at home. I don't see it as a problem.
Really ??? Then you are probably new, either as a manager or a wannabe manager!
All training should be done during your shift and signed off by your manager as having done ✅ it's all very well doing it online as recognised with your sign on for having been done, but it takes away the surety of understanding the training, as from my recollection, it's was just a case of going back and guessing the right answer until you achieved the acceptable score, which was below 100% ???
If serious errors are committed at a later date, you've given up your defence of ignorance, as you've signed yourself off as being trained and fully understanding the rules!
Not everyone can do training at home, either by not having the tools to do the job, to not having the time! By making it acceptable from colleagues like yourself, it becomes the normal practice!
If you're denied doing your normal duties, working from home, then you can't be expected to undertake the training at home either :-X
Doing it in store is no better than at home because you see exactly the same material, but you have the distraction of the sod awful radio club card or managers distracting you, assuming you can get access to a computer or tablet that actually works. If you have to ask a manager for something you don't understand then they give you the answer anyway which is no better than guessing. With the legal and compliance refreshers you only get so many attempts before being locked out anyway.
Training is bull anyway,just done alot of mine at work,training says feedback low stocks,overstocks for waste,stock control broken already as not seen osi in 2 months,gap scan never done properly,fresh stock control in our store was a joke,in 11 years not seen anyone look for gaps,saturday night i was on warehouse,day manager said warehouse full because of rsu,well no,training says break your card down,its full because colkegues not challenged to break it down,
It's irrelevant whether the material is the same instore V's at home! Workplace training should be done in the workplace! The store is allocated hours for that training, and manager hours allotted for the training. If you haven't the tools for the job, I.e. tablets, computer and a quiet room to do the training in, then they are obliged to provide these! They won't if you don't ask! Also no training should be done on a closed off checkout on the shop floor either! With the constant distraction from customers and other colleagues :thumbdown:
People moan that the union are not strong enough and don't have the workers interests at heart! They complain the partnership agreement has eroded over the years, but then that is partly due to the complacency of colleagues. They had a choice to vote on the loss of striking rights in stores, but few bothered! Now everyone is blaming the union for this loss ???
We've had colleagues on here, blatantly having their rights ignored, agreements broken by the management because nobody will question or stand up for their rights! Union reps stand down, but nobody steps up to take the baton! Colleagues continually moan about problems instore, yet come the forum, they've conveniently forgotten what they were raising the roof about to their rep, only weeks before..."oh I'll leave it for now"..." I don't want to cause any trouble!"
Well listen up people...the rep isn't PAID any more than you! They're not paid to represent you, giving up their free time to come in as you're chosen rep, because you've decided their best at it, and it's your RIGHT to have a rep of your choice! They can't shoot your bullets for you! Thinking you've complained to them, for them to take your complaint forward without you being involved or named isn't how it works. The rep is there to support you, but any complaint must come from you, they can't encourage you to bring an initial complaint or grievance!
Every colleague has a right to a voice, but some think they're ventriloquists and the rep is the dummy, so it's not really them complaining :-X
Quote from: lucgeo on 20-09-22, 08:55AMQuote from: BritishRacingGreen on 19-09-22, 06:28PMI prefer to do any training required at home. I don't see it as a problem.
Really ??? Then you are probably new, either as a manager or a wannabe manager!
All training should be done during your shift and signed off by your manager as having done ✅ it's all very well doing it online as recognised with your sign on for having been done, but it takes away the surety of understanding the training, as from my recollection, it's was just a case of going back and guessing the right answer until you achieved the acceptable score, which was below 100% ???
If serious errors are committed at a later date, you've given up your defence of ignorance, as you've signed yourself off as being trained and fully understanding the rules!
Not everyone can do training at home, either by not having the tools to do the job, to not having the time! By making it acceptable from colleagues like yourself, it becomes the normal practice!
If you're denied doing your normal duties, working from home, then you can't be expected to undertake the training at home either :-X
Wrong on all counts.
It's a matter of personal choice - pure and simple ... Oh, and no guessing involved - but thank you for your concern.
WOW,! I hope they haven't broken the mould :o
Quote from: Sherwoodforest on 20-09-22, 09:55AMTraining is bull anyway,just done alot of mine at work,training says feedback low stocks,overstocks for waste,stock control broken already as not seen osi in 2 months,gap scan never done properly,fresh stock control in our store was a joke,in 11 years not seen anyone look for gaps,saturday night i was on warehouse,day manager said warehouse full because of rsu,well no,training says break your card down,its full because colkegues not challenged to break it down,
Any chance you can write this in english?
Quote from: lucgeo on 16-09-22, 07:37PMNothing in Cartmanbra's post makes any sense...to be fair :D :D
Incidentally if Prince of Darkness is cajoled into going instore to attend this Zoom call, they are paid or get the time owed back, from the moment they leave home to the moment they return, plus travel expenses to and from store!
They also need to sign in and out and not clock, as they are on company business.
The guy/girl is team support. They should be able to manage own shift I.e. if a meeting is to take place and given enough notice then rearrange your shift. Of cause that's up to them but a team LEADER would be leading by example. If this team lead is already responsible for the rota then it's an obvious answer. If they are not organising department rota then they should consider themselves lucky.
Quote from: lucgeo on 20-09-22, 08:55AMQuote from: BritishRacingGreen on 19-09-22, 06:28PMI prefer to do any training required at home. I don't see it as a problem.
Really ??? Then you are probably new, either as a manager or a wannabe manager!
Nope, and I'm not new either. I'm one of the ones who prefer to do it at home, where I can have the sound on and be nosy and click on all the links and recommended help sections and take my time. This is how I get to outsmart the managers and make them look foolish because you know I actually read all this stuff and they don't. I even do some of the manager training materials as well. Knowledge is power. An this is when I can also just get to chill out in the office and help other colleagues the training, which is more fun than manning the checkouts. Plus again being nosy I have a good read of anything lying about one the desk, data control really is terrible in Tesco.
8-) so you're advocating doing training at home, which in turn gives you insight into management training and procedures. You then use your gained knowledge and power to train up other colleagues, but going by the example you're setting, won't they also be doing it at home?
I agree with the Tesco slip shod data protection procedures! Many a time, as a rep, I'd walk into an empty office with a colleague to see a pile of personal files just abandoned on a desk! Once found welcome back forms, fully filled out with all the personal details, left on the checkout support desk by the manager, ready for two colleagues return! I just took them and shredded them, then watched the show as she ran rings looking for them, but couldn't admit to where she'd left them!! ;D ;D ;D
Quote from: Prince of Darkness on 15-09-22, 04:50PMI'm a Checkouts Team Support. Been asked to attend an hour-long Zoom call on my day off. Only two options - both on my day off. No option to attend one on my contracted days or to watch a recording at a convenient time(ie in work time).
Anyone else in a similar situation? I can't imagine I can be forced to do it?
Say, No ty and if anything comes up thats important we can have a meeting about it when I am back in work.
Why on earth would you agree to anything like this for the pittance you get paid?
Check comms. There is a print out of the slides for the call. There is also a video. I did not watch the video as attended the call. I do however agree that it's extra difficult to get that time away from front end to attend the calls. I attended on my day off but I got time back for it.
Quote from: lucgeo on 10-10-22, 07:52AM8-) so you're advocating doing training at home, which in turn gives you insight into management training and procedures. You then use your gained knowledge and power to train up other colleagues, but going by the example you're setting, won't they also be doing it at home?
Most them have to be dragged kicking and screaming to do their training, so no.
All training in head office is done on company time, there have been a few case lawsuits around mandating training to be done outside of work hours, a few of the companies involved were found to be paying less than the legal minimum wage because of it.
If you're expected to attend meetings or do training or anything required by your employer on your day off, then it has to be paid as overtime (unless you're salaried and there is no overtime provision in your contract, while I don't get overtime normally, for things like this, it would be arranged and agreed overtime as I could do it during working hours).
So NightAndDay, in your opinion, would people seeing what shifts they are working, booking holidays and so on be done in company time, not 'in the comfort of your own home' as they like to try to sell it?
The difference is if it's from the desire of one's own motives or if it's an expectation from the employer.
Shift patterns should be known in advance of them being worked and should be able to be found out during company time, I can foresee there being legal ramifications, especially around Duty of Care if they could update shifts at a moments notice with next to no notice given to the person working the shift, it would also be operationally inefficient to work in such a manner as there'd be no guarantees people could turn up for their shift, and from a legal stand point, it would be seen as unreasonable to discipline given that there was no notice, nor does it make any mention of the fact it would operate this way in the contract.
Booking holidays takes all of 5 minutes to do and I always do it on company time, things like that are a grey area, because it's such a small and trivial activity, nobody really gives any odds around it or would feel hard done if they ended up doing it at home or on their break. I suppose if it came down to it, it could be argued it should be done on company time at a time that is suitable.
In short, as long as there's no expectation for activities to be done outside of company time, then they have no obligation to pay you for work activities you do by your own volition. It's only when there's an expectation where overtime should be payable.
1 caveat to the above
Similarly, if they call you asking if you fancy doing an overtime shift, you don't have to expend any time or effort answering the phone, you can answer it, but it's not expected that you would, you can also approve or decline the offered overtime shift.
The only caveat to the above is if there's either an implied or explicit clause in your contract that says you have to be available to be called by the company. In a few places I've worked, they have an on-call payment provision so people are compensated for this, at my previous place of employment at the NAO as a senior applications consultant, I got paid £3.20 an hour for every hour outside of work that I was on-call for (£6.40 an hour on bank holidays) this equated to 123 hours a week of being paid on-call and worked out at around £11k extra a year (I did a split rota, 2 of every 4 weeks).
But there are no laws saying there is a minimum wage for being "on-call" (something I vehemently disagree with) meaning it's the only expectation that an employer can have for someone outside working hours that doesn't have to be payable (unless you're salaried).
Quote from: grim up north on 08-06-23, 02:50PMSo NightAndDay, in your opinion, would people seeing what shifts they are working, booking holidays and so on be done in company time, not 'in the comfort of your own home' as they like to try to sell it?
given that it's a requirement now to use a company system for it, rather than a piece of paper that can be handed in, Yes, it would come under company time to be used for booking holidays, likewise for training, if its "required for the job" which training is, then it must be done in company time or paid for the time used for it.
the current policy says Should, the information from communications says stores are to refuse Paper Holiday requests, so given the information is a Should, then there isn't a reason for paper to not be an acceptable form, since should is something you could do, but don't have to, while Must is something of a requirement..
"You should work hard" - I could but I won't
"You Must do this Or else there's possibility of legal implications to you" - Okay, got it, make sure to do this every time... ;D
Slight correction to my last statement, employers can also expect you to not get their brand into disrepute, and this would be an expectation that wouldn't be payable, but as there's no actual work involved in doing this, it's a bit irrelevant.