verylittlehelps

Very Little Helps => Stores => Topic started by: Bobmay on 28-08-22, 12:03PM

Title: New changes happening October.
Post by: Bobmay on 28-08-22, 12:03PM
Does anyone know what the new changes to contracts are.I have heard that the new contract will be flexible meaning Tesco giving new working days each week.And that there will be no more night shift premium and Sunday premium for new staff.I heard that old staff will have to sign new contract which will mean they have to agree for flexibility and some stores who have nights removing them like express stores.I also heard the hours will be changed from instead of 10pm to 7am it will twilight hours such as early at 3 for some finishing at 10 while other finishing at 12pm.
Title: Re: New changes happening October.
Post by: Tesc0Wow on 28-08-22, 01:25PM
You should have already had a briefing from your line manager about the new contract and have signed it. Essentially you will give availability to when you work, and you will be scheduled shifts within that availability. Any extra shifts you can pick up on Extra Hours Market. This applies to everyone no matter what your previous contract was
Title: Re: New changes happening October.
Post by: Bobmay on 28-08-22, 02:44PM
Please do not quote immediately prior post(s).  .Admin.

OK so no big change? Will there be redundancy at some store for example my store is an express store where we still have nights however more than half have left and weren't replaced.  The management is also pressuring people to much, only recently in the last 2 months has the manager put more pressure on staff which has forced 3 people to go in the last 2 weeks and before that we had 8 other people go.  Right now we only have 12 people left at night which includes manager of nights and 1 shift leader and no we weren't told anything by the manager, not a thing.
Title: Re: New changes happening October.
Post by: Lollypop on 02-09-22, 02:45PM
So how does this new thing in October work for fulltime permanent long service staff ?
Title: Re: New changes happening October.
Post by: Sherwoodforest on 02-09-22, 03:02PM
@lollypop,in what  way? New contract is serve,pick and fill,so everyone should be trained on those areas,(if you dont have dot com i assume you wont be trained to pick)
Title: Re: New changes happening October.
Post by: Bobmay on 03-09-22, 12:00PM
I have an question regarding the new contract I know they will be removing premium for Sunday working and also bank holiday will that start with the signing of new contract.Also I heard from my manager that there will not be any night shift premium anymore especially for new staff. Is it true you have to increase your availability?  For example let's say you aren't available expect for the hours you do for example 20 will the contract state you are bound to do extra hours it you cant.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 03-09-22, 02:46PM
There's plenty of information on Colleague Help @Bobmay.

Sunday premiums are the only 'premium' to be removed for new starters on/after July 24th, 2022.

Bank holiday and Night premiums are not affected, at the moment, unless the schedule to workload system has you working hours that don't qualify for said premiums.
Title: Re: New changes happening October.
Post by: lucky 456 on 04-09-22, 07:33AM
re new contracts

Nothing has been mentioned in our store by management, can we just put down our contracted hours and then pick up overtime on market place? Or do we have to show availability each week ?

Work colleagues are getting upset as they don't want to do extra hours.
Title: Re: New changes happening October.
Post by: Bobmay on 04-09-22, 10:42AM
Do NOT quote immediately prior post(s).  .Admin.

I was told that people on part time will have to do more overtime when needed and be flexible in their availability.  Last time in the store I worked at people who couldn't do extra hours and days were given redundancy.  So I will not be surprised if they do this this time.
Title: Re: New changes happening October.
Post by: 5fdp on 04-09-22, 01:17PM
Bobmay you do talk some amount of rubbish. You are as well saying the moons made out of cheese and the world is flat.
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 04-09-22, 03:37PM
Quote from: Bobmay on 04-09-22, 10:42AMI was told that people on part time will have to do more overtime when needed and be flexible in their availability.  Last time in the store I worked at people who couldn't do extra hours and days were given redundancy.  So I will not be surprised if they do this this time.

Attached is what was sent out a while back, there's no need to do overtime, or be flexible, flexi will be the same as everyone else come October. So up to you on working the hours, highly doubt the redundancy though 🤷�♂️ EHM and availability - manager brief (002).pdf
Title: Re: New changes happening October.
Post by: penguin on 04-09-22, 06:23PM
You know the really funny thing about this extra hours market, back in 2010 a system almost the same as it was set up at vast cost, managers trained up, system tested out and to be fair in the test stores it worked well, then after all that someone said no lets no bother. 12 years later and its back under a new name, I think last time it was called overtime booking system.
Title: Re: New changes happening October.
Post by: Mrbline on 05-09-22, 05:48PM
Please do not quote immediately prior post(s).  .Admin.

Ha ha yes what a flop it was I do remember this, only good thing about market place is to work across different stores if you want too.

Also coming is that all managers will need to do all there own coding, all of wage clerk jobs.  That's on trial & happening now.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 05-09-22, 08:17PM
How often are you allowed to change department? there is a girl in our store who joined about March on one department, applied and got a job on another department around July and is now wanting to apply for another internal position on another department.

I was sure they used to only let you move once every 3 months.
Title: Re: New changes happening October.
Post by: lucgeo on 05-09-22, 08:48PM
If the girl is good at her job, has experience and knowledge and is willing to learn, there's no reason why she can't apply for, and get, any other vacancy being offered instore ???
A multi skilled colleague, who is keen to learn, shouldn't  be held back, merely because they are new, and haven't earned their metaphorical stripes as yet! 
I'm not aware of any time restraints on applying for different roles within a store ???
Title: Re: New changes happening October.
Post by: Bobmay on 06-09-22, 05:53AM
Quote from: oldfashionedplayer on 04-09-22, 03:37PM
Quote from: Bobmay on 04-09-22, 10:42AMI was told that people on part time will have to do more overtime when needed and be flexible in their availability.  Last time in the store I worked at people who couldn't do extra hours and days were given redundancy.  So I will not be surprised if they do this this time.

Attached what was sent out a while back, there's no need to do overtime, or be flexible, flexi will be the same as everyone else come October. So up to you on working the hours, highly doubt the redundancy though 🤷�♂️ EHM and availability - manager brief (002).pdf

It will be on store by store basis.Not like before.
Title: Re: New changes happening October.
Post by: Grizzly on 08-09-22, 10:29PM
I thought a contract was binding it sounds like the Tescos one aren't worth the paper there written on
Title: Re: New changes happening October.
Post by: YouHaveNoAuthority on 05-12-22, 08:42AM
I'm sure I was told/read somewhere that with the new contracts you could be dual contracted to more than one department. I work contracted to one department and work assigned overtime hours for another department. A manager left in October and said they were sorting it all out for me. I've chased with management and they now say it can't be done. If it can be done, can you explain the process wages/management need to take or where the policy is etc.
Title: Re: New changes happening October.
Post by: trivi on 05-12-22, 09:59AM
There's no departmental contract anymore. You have primary and secondary skills, if your primary department is overmanned according to workload then you can be assigned to work on your secondary instead
Title: Re: New changes happening October.
Post by: Redshoes on 08-12-22, 03:37AM
I have several people who work in different areas on a scheduled weekly basis. I have one colleague who does three Depts. You are contracted to one primary dept but you need to have the other dept you work in manually moved each week. Your primary dept should be the one where you do the most hours. I have a list of moves I have to do each week.
Title: Re: New changes happening October.
Post by: Himynameus on 18-12-22, 02:26AM
Does anyone know when the whole moving you around will start. We got told it was now starting in January. But the app has to give you 3 week notice and we've all be scheduled on our app on you main department for January.
Title: Re: New changes happening October.
Post by: Redshoes on 18-12-22, 08:31AM
It should always be working three weeks in advance. When the "moving you round" starts it will still give you three weeks notice.
Title: Re: New changes happening October.
Post by: kaled78 on 18-12-22, 10:10AM
my manager is still saying,if he comes in the front door and see's his staff working on other departments,they will be coming straight back to where they belong!
Title: Re: New changes happening October.
Post by: forrestgimp on 18-12-22, 12:00PM
your manager is a moron then.
Title: Re: New changes happening October.
Post by: kaled78 on 18-12-22, 12:12PM
Yep, and he has only listed peoples skills as all his departments, so in his words "they don't get stolen to do other lazy peoples work"
Title: Re: New changes happening October.
Post by: trivi on 18-12-22, 04:28PM
Quote from: kaled78 on 18-12-22, 10:10AMmy manager is still saying,if he comes in the front door and see's his staff working on other departments,they will be coming straight back to where they belong!

Feel like we might be at the same shop- he a fresh manager by any chance? 😂
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 18-12-22, 06:52PM
Ours say the same 😂, system will throw like (random names) Dave who knows BWS to work over on health and beauty, and humera who normally works on health and beauty to go onto BWS..

Might make things more fairer in a gender equality sense, compared to all women being only on bread, h&b and toilet rolls.. Which is something I very much want to see play out considering all the currently complaints they give 😂.

Equal work for equal pay
Title: Re: New changes happening October.
Post by: kaled78 on 18-12-22, 08:36PM
It will be interesting to see how they enforce it, as I dare say some people would come in and say "I'm not doing that" and remain on their original department.
Title: Re: New changes happening October.
Post by: Redshoes on 19-12-22, 09:54AM
Primary role will always remain primary role.
Every dept is expected to run tight. Any dept that has an over investment will be the first to see colleagues moved. There are areas that are over invested in hours as we all agree that they are expected to run too light, the new system will probably disagree.
Title: Re: New changes happening October.
Post by: londoner83 on 19-12-22, 09:49PM
If your hours are in the right place, you will probably remain on your primary department but all those who start earlier than headmap says is necessary run the risk of being put elsewhere in the store.
Title: Re: New changes happening October.
Post by: Mickymouse1962 on 20-12-22, 09:05AM
My store got me to do ocupational health test which resulted in me staying in my job role and not going on any other departments at all
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 21-12-22, 05:08PM
Quote from: oldfashionedplayer on 18-12-22, 06:52PMMight make things more fairer in a gender equality sense, compared to all women being only on bread, h&b and toilet rolls.. Which is something I very much want to see play out considering all the currently complaints they give 😂.

Equal work for equal pay

What a very sexist comment ... Would even say 'old-fashioned'.
I know female colleagues who work meat and dairy without fear or favour. I've known male colleagues from other departments who've managed half a shift on meat!
Title: Re: New changes happening October.
Post by: lackofinterest on 21-12-22, 07:06PM
to be honest never noticed any women lugging pallets of beer and water,etc around :-X
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 21-12-22, 09:12PM
Quote from: BritishRacingGreen on 21-12-22, 05:08PM
Quote from: oldfashionedplayer on 18-12-22, 06:52PMMight make things more fairer in a gender equality sense, compared to all women being only on bread, h&b and toilet rolls.. Which is something I very much want to see play out considering all the currently complaints they give 😂.

Equal work for equal pay

What a very sexist comment ... Would even say 'old-fashioned'.
I know female colleagues who work meat and dairy without fear or favour. I've known male colleagues from other departments who've managed half a shift on meat!

Not thst sexist to be fair, we haven't had a new one at ours work on a heavier aisle in many years... Temps are always assigned based on gender 🤷�♂️, those that stay end up again, assigned by gender..

There's people that put in a lot of work and there's people that don't, regardless of gender I agree, but when it's sectioned off like that and allowed that's something that needs to be looked at, but it's a common occurance across the business, so with the new system assigning people, it should atleast mean that everyone learns different areas, everyone experiences different departments and understands tbe work another colleague does on that department.

It's a better system than " all the girls to X" guys to produce / pop" and expected same outcomes 🤷�♂️.

I do see that some different time shifts like twilight women will be on produce and such, but it's a constant night problem where if its filling its a nope not sending them there.
Title: Re: New changes happening October.
Post by: trivi on 22-12-22, 12:12AM
Best BWS worker in my store is female. I do produce and work quicker than half the males on there
Title: Re: New changes happening October.
Post by: Mr Brightside 24 on 23-12-22, 09:20AM
Can anyone post the actual link or post the the actual proof that anyone on a pre 2005 contract doesn't have to go on checkouts... Would help solve an argument with a manager at my store!
Title: Re: New changes happening October.
Post by: Nomad on 23-12-22, 10:57AM
Ask your MM to show you the paper work that cancelled the pre 2005 agreement.  Contact your union.
Title: Re: New changes happening October.
Post by: Mr Brightside 24 on 23-12-22, 12:57PM
So the argument she gave was the new contract says *general assistant* therefore I'm to go on tills
Title: Re: New changes happening October.
Post by: Sherwoodforest on 23-12-22, 03:39PM
Its everyone is equal contract,so tiil staff can fill and vice versa,the 2005 never covered self serve or scan as you shop anyway,if you work nights the guidelines was store manager should agree if or how many need training,if your on days it should be everyone unless a valid health reason prevents it
Title: Re: New changes happening October.
Post by: lackofinterest on 23-12-22, 04:41PM
everyone is now "tesco colleague". absolutely irrelevant whether you go on checkouts or not. if you are in the union you should have had several emails from them stating the 2005 agreement still stands :P
Title: Re: New changes happening October.
Post by: lackofinterest on 23-12-22, 04:44PM
"no checkouts" means self serve or otherwise. a checkout is a checkout is a checkout!!
 
Title: Re: New changes happening October.
Post by: lackofinterest on 23-12-22, 04:50PM
 
Quote from: Nomad on 23-12-22, 10:57AMAsk your MM to show you the paper work that cancelled the pre 2005 agreement.  Contact your union.
:thumbup:
Title: Re: New changes happening October.
Post by: Nomad on 23-12-22, 04:52PM
Mr Brightside 24, maybe worth you reading the following thread.

https://www.verylittlehelps.com/index.php?topic=17720.msg254752#msg254752 (https://www.verylittlehelps.com/index.php?topic=17720.msg254752#msg254752)
Title: Re: New changes happening October.
Post by: lackofinterest on 23-12-22, 05:03PM
Quote from: trivi on 22-12-22, 12:12AMBest BWS worker in my store is female. I do produce and work quicker than half the males on there
swings and roundabouts :)
Title: Re: New changes happening October.
Post by: lackofinterest on 23-12-22, 05:05PM
Quote from: 5fdp on 04-09-22, 01:17PMBobmay you do talk some amount of rubbish. You are as well saying the moons made out of cheese and the world is flat.
ditto :P
Title: Re: New changes happening October.
Post by: lackofinterest on 23-12-22, 05:09PM
Quote from: Mr Brightside 24 on 23-12-22, 12:57PMSo the argument she gave was the new contract says *general assistant* therefore I'm to go on tills
union agreements overrule MM BS >:D
Title: Re: New changes happening October.
Post by: Tesc0Wow on 23-12-22, 07:01PM
Quote from: trivi on 22-12-22, 12:12AMBest BWS worker in my store is female. I do produce and work quicker than half the males on there

Literally, most of produce colleagues in my store are female. Same with meat. Some females can't work heavy aisles but same with males, some can't work heavy aisles either.
Title: Re: New changes happening October.
Post by: Himynameus on 25-12-22, 08:27PM
At our store female are not allowed to work on produce always been the rule since it opened 10 years ago
Title: Re: New changes happening October.
Post by: FarmerFred on 26-12-22, 10:17AM
That would be unlawful discrimination
Title: Re: New changes happening October.
Post by: cherrypie on 15-04-23, 04:26PM
Anyone looked at the new schedule yet.
Title: Re: New changes happening October.
Post by: Davethebave on 15-04-23, 05:24PM
Managers are able to see it and amend it today. Colleagues are able to see it from Tuesday.

Title: Re: New changes happening October.
Post by: kaled78 on 15-04-23, 06:46PM
amend it?,so basically leave people where they are :D
Title: Re: New changes happening October.
Post by: Davethebave on 15-04-23, 07:18PM
Haha, yes and no.

Some of the moves it made didn't make sense. Moving 5 people to self service for example when it only actually needs to 2 manning it.

Some other moves made perfect sense, pre moving someone to cover a CSD break for example on the tablet so front end have a better view of when they might need support
Title: Re: New changes happening October.
Post by: Morris999 on 15-04-23, 07:27PM
Colleagues are able to see it in my store today and have been kicking off over it!
After us managers looking out for it all yesterday and nothing happening, it was the colleagues first thing this morning that noticed it had changed first.
To say it's making stupid discussions about who's working where is an understatement.
The SM has told us all to not plan anything for Monday and to go over it with a fine tooth Combe and sort it out.
Title: Re: New changes happening October.
Post by: kaled78 on 15-04-23, 07:54PM
just heard from some of my work mates,who can see it today,that it appears to be taking early pickers off .com and putting them elsewhere,then allocating other store staff to pick in the afternoon,surely that is when availability will be poor?
Title: Re: New changes happening October.
Post by: Hellsbells on 15-04-23, 08:03PM
I'm a GA who's primary dept is dairy I'm down one day to just work 1.30/1600 on my primary  bearing in mind every one leaves at 11.15 so lord only knows who will be doing the reductions
it also wants me to have 1.15 mins break between 7 and 11  absolute joke
Title: Re: New changes happening October.
Post by: Justaporkpie on 15-04-23, 08:12PM
So if say two members of staff are on the same Primary department and work the same hours, for example on a Wednesday and one of them gets moved to another department that day, who is responsible for deciding which of the two colleagues gets moved?
Title: Re: New changes happening October.
Post by: sammy on 15-04-23, 08:36PM
There only 1 person on my primary department a day at the moment (fresh) . And I've been scheduled to work on checkouts all day 8 hour day
Title: Re: New changes happening October.
Post by: londoner83 on 15-04-23, 08:37PM
The computer programme.....

Its made weird decisions and I struggle to see how anyone off tills for example can deliver anything worthwhile in a mere one hour slot on a trading area.
Title: Re: New changes happening October.
Post by: Gorilla68 on 16-04-23, 12:07AM
Seen some of my schedule today....on my primary department for less than 2 days a week, split of 4 different departments on 2 other days, then on checkouts for a full shift on a Saturday - ironically, 2 checkout staff are covering my primary on the Saturday....also scheduled on an area that I am not trained in  - great system!!!
Title: Re: New changes happening October.
Post by: Hellsbells on 16-04-23, 05:15AM
So if there's 2 people on a dept and one is doing overtime why is the person who's contract shift moved to another dept doesn't make sense
Title: Re: New changes happening October.
Post by: Davethebave on 16-04-23, 07:59AM
The one who's contracted gets moved because your area is classed as being over hours, so the system moves you to an area that's under.

The system doesn't take OT in to account and won't move people into available overtime shifts.

Not really the game changing system that would make a leaner management system easier. A lot more work has to go into it than before
Title: Re: New changes happening October.
Post by: JJH on 16-04-23, 09:00AM
As a dotcom manager I've got people from other areas scheduled to be a personal shopper until 6pm  :D

Shambles
Title: Re: New changes happening October.
Post by: whatajoke2019 on 16-04-23, 09:05AM
Quote from: Justaporkpie on 15-04-23, 08:12PMSo if say two members of staff are on the same Primary department and work the same hours, for example on a Wednesday and one of them gets moved to another department that day, who is responsible for deciding which of the two colleagues gets moved?

In my case my TM will decide to move me because I'm multi-skilled but it did make me laugh - the day in question it's scheduled two of us to work together actually doesn't warrant two people on it from start to finish and, apart from Christmas/holiday, hasn't really done so since they got rid of compliance managers.
Title: Re: New changes happening October.
Post by: kaled78 on 16-04-23, 09:30AM
Hearing more laughable moves the system has generated this morning,it has taken the trolley boy off trollies and put him on w&s for a whole day,then moved a cashier to produce for the same day,then a guy from produce onto trollies on the same day :question:
Title: Re: New changes happening October.
Post by: Johnzo88 on 16-04-23, 09:59AM
Does anybody on night shift actually use the Mytesco app? On my night shift, overtime is given out on Sat night by manager who goes round and asks staff if they want it.  That's weekly, not the 3 weeks notice that its supposed to be.  Also manager at start of shift tells staff where to work, and moves people around throughout the shift where needed.  Certainly don't go with what the Mytesco app says for staff.  And doubt they will in future.
Title: Re: New changes happening October.
Post by: 5fdp on 16-04-23, 10:22AM
That's what we do on night shift. Don't get overtime 3 weeks in advance. Only given when the SM gives it out the week before. Mytesco not used at all except for payslips. 
Title: Re: New changes happening October.
Post by: Just a number on 16-04-23, 11:49AM
How do GA's actually see where they are working/supposed to work, I don't think many of us have been instructed on where to look. Thanks
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 16-04-23, 12:24PM
On the calendar on My Tesco, click on the date you're interested in and scroll down. The day, date and time of shift will show and which department.
Title: Re: New changes happening October.
Post by: Ashbeck on 16-04-23, 12:37PM
Quote from: 5fdp on 16-04-23, 10:22AMThat's what we do on night shift. Don't get overtime 3 weeks in advance. Only given when the SM gives it out the week before. Mytesco not used at all except for payslips. 

It's how we do it too but we do manage to do it 3 weeks in advance because we know what resource we will need and can plan ahead.

The new system is a great big fail though and our store spent all of yesterday trying to fix what it had done.
Title: Re: New changes happening October.
Post by: londoner83 on 16-04-23, 12:59PM
Going forward though the theory is we will have a fully flexible workforce able to work anywhere.

Why spend hours each week "correcting" what the system has put in place? Surely its better to have Ethel from tills on BWS, Tom from BWS on produce and Mike from produce on tills for their shift so they gain more experience.

As hours get less and less in areas you simply won't be able to spend a full 7.5hr shift doing PI, Stock, Cash Office, Wages etc so it makes sense to get people to work multiple roles.

However I do question what someone will achieve on a new area in a single one hour slot....

In my store the biggest issue will be following the computer generated break times. That will not go down well.
Title: Re: New changes happening October.
Post by: lackofinterest on 16-04-23, 01:40PM
i will take my breaks as and when i need them as i always have done and not when a computer says i can >:D
Title: Re: New changes happening October.
Post by: NorthbyNorthwest on 16-04-23, 01:41PM
Well, I'm in work today and have seen some colleagues laugh and some having meltdowns. This new system will not work in it's current form and I for one am glad I will no longer have to be involved with it in the future.
Title: Re: New changes happening October.
Post by: Justaporkpie on 16-04-23, 06:26PM
I would assume, having been moved from your primary department to another area in store, that your primary department should not have overtime hours covering your shift. If this does happen then surely you can object, after all it's called your Primary department for a reason.
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 16-04-23, 06:40PM
I would've liked to have seen my rota before it was normalised.
Title: Re: New changes happening October.
Post by: Charlie Harper on 16-04-23, 06:42PM
The whole thing is a shambles, my store manager has already dismissed it, told us not to worry & just continue as normal.
Title: Re: New changes happening October.
Post by: biggerpicture on 16-04-23, 06:58PM
How can this be launched when the ideal base is wrong for dairy\meat?
Title: Re: New changes happening October.
Post by: Smithy on 16-04-23, 07:12PM
In our store a colleague who normally works on H&B has been scheduled to work on checkouts between 19:30 & 00:00.  We close at 20:00  :D
Title: Re: New changes happening October.
Post by: lackofinterest on 16-04-23, 11:18PM
like charlie harper and a lot of other people say, its a f****ng shambles created by people who have never worked in a store or/and don't understand how stores operate. all in the name of cost cutting/capitalism. the scheduling system will be abandoned within weeks if not days. tosco heirarchy can't organise things on a day to day basis so what chance have they got looking 3 weeks ahead. the majority of staff including most managers in the store i work think its an absolute load of bollux
Title: Re: New changes happening October.
Post by: lackofinterest on 16-04-23, 11:22PM
by the way tesdaw have got a lot to answer for for allowing this bollux aswell
Title: Re: New changes happening October.
Post by: lackofinterest on 16-04-23, 11:29PM
Quote from: Morris999 on 15-04-23, 07:27PMColleagues are able to see it in my store today and have been kicking off over it!
After us managers looking out for it all yesterday and nothing happening, it was the colleagues first thing this morning that noticed it had changed first.
To say it's making stupid discussions about who's working where is an understatement.
The SM has told us all to not plan anything for Monday and to go over it with a fine tooth Combe and sort it out.
f*** the store manager. tell them to dare to tell the arseholes who created the problem to sort it out. majority are too frightened to. they need to grow a f****ng backbone instead of worrying about bonuses they don't NEED. if they do then they are living above their means/NEEDS
Title: Re: New changes happening October.
Post by: joegg on 16-04-23, 11:58PM
I work in a dept with a skill rate but have been told that recently the old pay system of my skill payment goes with me whatever dept i work on has been got rid of and I no longer get the skill rate when I do shifts on other depts anymore ,therefore if I'm moved from my skill dept to say checkouts by the scheduler I lose pay .
Title: Re: New changes happening October.
Post by: lackofinterest on 17-04-23, 12:26AM
refuse to move unless you get your skill rate. them at the top don't give a s**t tho as long as they make themselves richer >:(
Title: Re: New changes happening October.
Post by: NeglectedBaker on 17-04-23, 01:35AM
Quote from: joegg on 16-04-23, 11:58PMI work in a dept with a skill rate but have been told that recently the old pay system of my skill payment goes with me whatever dept i work on has been got rid of and I no longer get the skill rate when I do shifts on other depts anymore ,therefore if I'm moved from my skill dept to say checkouts by the scheduler I lose pay .
it's interesting isnt it, I guess it depends on if you're flexi contract, multiskilled or on your availability.. If anyone could enlighten that'd be great 👍🏻
Title: Re: New changes happening October.
Post by: NeglectedBaker on 17-04-23, 02:49AM
Quote from: lackofinterest on 17-04-23, 12:26AMrefuse to move unless you get your skill rate. them at the top don't give a s**t tho as long as they make themselves richer >:(
:thumbup:
Title: Re: New changes happening October.
Post by: londoner83 on 17-04-23, 06:02AM
That's going to be a major flaw. Whilst I can see the case that if a Baker picks up a OT shift on tills they shouldn't be getting skilled bakers pay - it can't be fair that effectively your pay rate is cut for your contracted shifts.

If (in some stores more theory than practise) your store manager ever helps out filling etc would be interesting to see if the same rules apply to them and instead of their pay they get GA rate for those hours.
Title: Re: New changes happening October.
Post by: Davethebave on 17-04-23, 10:49AM
In theory, the system is great. Moving people around the store to areas that need support.

I'm not impressed by some of the moves but I can also intervene and amend the moves that don't make sense. I've been told that it is up to the store to make sure the moves work and there is no rule that says that we can't cancel the moves if they are non sense.

Ultimately it's a project that has the potential to be game changing but sadly feels like it's been rushed and it's broken.
Title: Re: New changes happening October.
Post by: Morris999 on 17-04-23, 01:04PM
Quote from: joegg on 16-04-23, 11:58PMI work in a dept with a skill rate but have been told that recently the old pay system of my skill payment goes with me whatever dept i work on has been got rid of and I no longer get the skill rate when I do shifts on other depts anymore ,therefore if I'm moved from my skill dept to say checkouts by the scheduler I lose pay .

From what I remember from all the briefings about Work & Pay and auto scheduling over the years, it will eventually work like this.

If management or system changes your department from a skills payment area to a non skills area then you keep the skills payment.
However if you take overtime on a non skill's payment area then when the system is capable in the future you won't get the skill's payment.
However it isn't capable currently!

Also a watch out that we were briefed on last year that will be live when it happens later this year is the following-
If you are contacted to a Sunday and you say you can work a different day and the system moves you out of a Sunday, you will lose the sunday premium!
Same for night premiums too!
Let's just say all our contracted Sunday colleagues said they couldn't move their Sunday shift anywhere else after that.
Title: Re: New changes happening October.
Post by: Bloko on 17-04-23, 03:12PM
I have been working for Tesco since last Xmas I was a temp and at the start of January me and a few others got kept on.
Before Xmas I was working on dairy but when I got my new contract in January (when I was made permanent) I got told I'm being kept on but they do not have enough hours for me on dairy so i would no longer be on dairy but instead get a permanent contract on checkouts.

So since January I have been working 3 days a week on checkouts that is my contracted shifts with regular overtime being 1 or 2 days a week that my old dairy manager has been giving me as well.

On my Tesco it says my primary department is checkouts and 2 secondary departments which is dairy cabinet and produce (I have never worked on produce before)

The new schedular system has put me in on week 11 as 2 of my contracted 9 hour shifts on produce and 1 of my 9 hour shifts 3 hours on checkouts and then 4.5 hours on produce

Am I right in thinking the schedular has done this because produce has hours left over and checkouts is overspending that week and that would be why I will only be on checkouts for 3 hours that week although it is my primary department?

Not to sure if anyone will know yet because the schedular system is brand new but would my manager on checkouts be able to change my contracted shifts from produce back to checkouts by herself or would she need to speak to the produce manager about it first? And am I likely to have a similar week on week 12 and be on another department more than my primary department of checkouts guess I'll have to wait and see what it is showing for week 12 this time next week

The new schedular system seems to be a bit chaos for some people but personally I am hoping I will be able to get off checkouts more (I want to try to get back on dairy at some point but currently the dairy manager does not have enough hours for me so is just giving me 1 or 2 shifts a week overtime) and for now I hope to spend less of my contracted shifts on checkouts,Personally for me I prefer being on the shop floor rather than being at a checkout and colleagues I have asked in my store and seeing other people's opinions online it seems most people feel the same way as me apart from my older colleagues and 1 or 2 others.

Title: Re: New changes happening October.
Post by: JJH on 17-04-23, 05:27PM
Bloko, your reasoning around why you've been moved is spot on. Checkouts will be deemed to be over hours and produce under hours.

Checkout manager in theory can change your hours back to checkouts but would need to be able to justify doing so rather than just having extra hours for the sake of it.

I'd be questioning why you have produce as a skill when not trained(although serve, pick & fill should have sorted this). However, principles of working on dairy and produce are pretty similar.
Title: Re: New changes happening October.
Post by: londoner83 on 17-04-23, 05:50PM
Yes checkout manager could move you back but that would create tills being over hours and a produce shift unfilled that would need OT to fill.

The whole purpose of this system is to move people in over hours departments into areas short thus cutting the amount of OT being spent.
Title: Re: New changes happening October.
Post by: JJH on 17-04-23, 06:56PM
The idea and logic is sound, the execution has been f**king dreadful.
Title: Re: New changes happening October.
Post by: kaled78 on 17-04-23, 07:19PM
Went in today and was told by the store manager to ignore it, and every manager will be moving staff back onto their own departments, new heat maps are due soon and it will be updated accordingly.
Title: Re: New changes happening October.
Post by: King1999 on 17-04-23, 09:07PM
The problem is they have cut hours too much everywhere.
Title: Re: New changes happening October.
Post by: xtrouble on 17-04-23, 11:45PM
During 1 5:30 shift the scheduler has me on

Produce 1 hr
Grocery 30 mins
BWS 2 hrs
Meat 2 hrs

Our SM has basically said to ignore it, but that's not really the answer. The higher ups should be made aware of the shambles, and forced to sort it out (or admit its not fit for purpose and cancelling it), before more hours are cut due to the scheduler making everything more "efficient"
Title: Re: New changes happening October.
Post by: NorthbyNorthwest on 17-04-23, 11:52PM
From what I've read on here, what I've heard on my group, and of course from in store, I would not be surprised to see an email/comms come down to say it's all being binned.
Title: Re: New changes happening October.
Post by: OldTimer on 18-04-23, 12:17AM
So glad I'm out of it... maybe I am a dinosaur I'm taking redundancy after 30 plus years always embraced change but this new scheduling  :o  they need to put it into 'family groups' if your service trained on checkouts desk PFS etc be scheduled as such, fresh be scheduled across dairy produce or bread and cakes... just seen lady on CSD scheduled on wines and spirits, health & beauty and frozen on a 4 hour shift... with just an hour on the desk :o Crazy... know and understand the need to be multi skilled this serve pick and fill not everyone quite fits into every job....backdoor guy scheduled to fill flowers for an hour  :o  :D
Title: Re: New changes happening October.
Post by: Hammer10 on 18-04-23, 12:52AM
Toatally agree had me a skilled baker on produce for 1.5 hours when I normally am doing production and a chap from meat dept in bakery and he is not skilled doing production me thinks the bright spark who thought about this idea needs to find a dark room and go xxxx themselves.
Title: Re: New changes happening October.
Post by: londoner83 on 18-04-23, 07:52AM
Plus the scheduler takes no account of the people it's moving.

Colleague A a small petite older female may well have completed grocery training but putting her on a grocery shift to fill 20 dollies whilst putting the usual Colleague B (beefcake grocery youth) onto GM is surely going to result in either the task not being done or taking much longer, not to mention Colleague A potentially getting a strain or injury.

Whilst everyone's contracts were changed at the drop of a hat with the payrise how many older cashiers (50's, 60's) thought they would suddenly be expected to spend the majority of their shifts filling BWS, Frozen or produce?

Also with store WiFi notoriously poor the schedule puts the onus on you to check out your work pattern at home for which you are unpaid. Could long term we have another PFS clocking in scandal on our hands?
Title: Re: New changes happening October.
Post by: chris9997 on 18-04-23, 12:44PM
The thing I find is odd is the this auto schedular is not very exact I was expecting that with the app you see where you are and start replenishment instead as it states grocery/ dairy you still have to find a mm/ sl to find out exactly where you are.
Title: Re: New changes happening October.
Post by: Ashbeck on 18-04-23, 03:10PM
Schedular can't even work out that we need to man checkouts when we're open and not when we're closed at the moment. I think we're lightyears away from it knowing you need to fill a certain aisle or do produce final reductions.
Title: Re: New changes happening October.
Post by: King1999 on 18-04-23, 03:44PM
Could it be that all the cuts and basically lies about how long jobs take is coming home to roost.  They've just about upset everyone that's left so who's actually going to bust a gut any more.
Title: Re: New changes happening October.
Post by: sammy on 18-04-23, 03:48PM
I can't see it working at all,  the primary department that was meant to be a thing hasn't even work. It's sending some dairy to checkout and sending some of checkout back to dairy who have never worked on there at the same time.  Surely your better off with the people knowing what they're doing.  It's a total mess has left no one on fresh after 6pm in a large extra.
Title: Re: New changes happening October.
Post by: Spidercatcher on 18-04-23, 05:26PM
Sounds like the same clan operating this malarkey that suggest the wild substitutes for home shopping. Are they human at all, or has AI completely taken over the World of Tesco already? <cue Twilight Zone theme tune> 

Title: Re: New changes happening October.
Post by: Hammer10 on 18-04-23, 06:19PM
Quote from: londoner83 on 18-04-23, 07:52AMPlus the scheduler takes no account of the people it's moving.

Colleague A a small petite older female may well have completed grocery training but putting her on a grocery shift to fill 20 dollies whilst putting the usual Colleague B (beefcake grocery youth) onto GM is surely going to result in either the task not being done or taking much longer, not to mention Colleague A potentially getting a strain or injury.

Whilst everyone's contracts were changed at the drop of a hat with the payrise how many older cashiers (50's, 60's) thought they would suddenly be expected to spend the majority of their shifts filling BWS, Frozen or produce?

Also with store WiFi notoriously poor the schedule puts the onus on you to check out your work pattern at home for which you are unpaid. Could long term we have another PFS clocking in scandal on our hands?
;D also why should we use our personal phones for work unless they issue us all with a mobile for nothing we should all boycott using our mobiles for work ,cheeky sods expect you to do your training on your own phones would not mind if we paid less tax for using them.I contacted tax office apparently you can get some tax off for using them at work but it's a lot of hassle filling forms out.
Title: Re: New changes happening October.
Post by: lackofinterest on 18-04-23, 06:27PM
best thing to do is just go in and do what you normally do until someone tells you to move elsewhere. thats what i will do. not checking my phone to see where they want me >:D
Title: Re: New changes happening October.
Post by: xtrouble on 19-04-23, 04:23AM
In a way, it would be better if we all just followed the scheduler. Most stores would fall apart with a day or so, and those in the ivory towers would have t do something about it.
Title: Re: New changes happening October.
Post by: FarmerFred on 19-04-23, 06:13AM
That's what I've always said about any system or scheme from head office - if stores just fudge around or bypass it then the people responsible never learn or get a slapping.
Title: Re: New changes happening October.
Post by: Simonlyckntract on 19-04-23, 01:09PM
Quote from: Hammer10 on 18-04-23, 06:19PM
Quote from: londoner83 on 18-04-23, 07:52AMPlus the scheduler takes no account of the people it's moving.

Colleague A a small petite older female may well have completed grocery training but putting her on a grocery shift to fill 20 dollies whilst putting the usual Colleague B (beefcake grocery youth) onto GM is surely going to result in either the task not being done or taking much longer, not to mention Colleague A potentially getting a strain or injury.

Whilst everyone's contracts were changed at the drop of a hat with the payrise how many older cashiers (50's, 60's) thought they would suddenly be expected to spend the majority of their shifts filling BWS, Frozen or produce?

Also with store WiFi notoriously poor the schedule puts the onus on you to check out your work pattern at home for which you are unpaid. Could long term we have another PFS clocking in scandal on our hands?
;D also why should we use our personal phones for work unless they issue us all with a mobile for nothing we should all boycott using our mobiles for work ,cheeky sods expect you to do your training on your own phones would not mind if we paid less tax for using them.I contacted tax office apparently you can get some tax off for using them at work but it's a lot of hassle filling forms out.
I understand where this might look like it is wrong but there are other ways to look at this 1. Why are you treating people differently and we are all paid the same so we should all work as equals 2. What are you are describing is ageist gender and size should not make a difference otherwise there should be different pay grades for the ones who could do more. Not a great path to go down.
Title: Re: New changes happening October.
Post by: King1999 on 19-04-23, 02:55PM
You also have to be realistic some people physically can't say tip a grocery delivery can they.
Title: Re: New changes happening October.
Post by: Redshoes on 20-04-23, 03:05AM
I totally agree, not everybody can tip a wagon.
It's only those who are trained to do so.
Title: Re: New changes happening October.
Post by: Redshoes on 20-04-23, 03:07AM
Quote from: Simonlyckntract on 19-04-23, 01:09PM
Quote from: Hammer10 on 18-04-23, 06:19PM
Quote from: londoner83 on 18-04-23, 07:52AMPlus the scheduler takes no account of the people it's moving.

Colleague A a small petite older female may well have completed grocery training but putting her on a grocery shift to fill 20 dollies whilst putting the usual Colleague B (beefcake grocery youth) onto GM is surely going to result in either the task not being done or taking much longer, not to mention Colleague A potentially getting a strain or injury.

Whilst everyone's contracts were changed at the drop of a hat with the payrise how many older cashiers (50's, 60's) thought they would suddenly be expected to spend the majority of their shifts filling BWS, Frozen or produce?

Also with store WiFi notoriously poor the schedule puts the onus on you to check out your work pattern at home for which you are unpaid. Could long term we have another PFS clocking in scandal on our hands?
;D also why should we use our personal phones for work unless they issue us all with a mobile for nothing we should all boycott using our mobiles for work ,cheeky sods expect you to do your training on your own phones would not mind if we paid less tax for using them.I contacted tax office apparently you can get some tax off for using them at work but it's a lot of hassle filling forms out.
I understand where this might look like it is wrong but there are other ways to look at this 1. Why are you treating people differently and we are all paid the same so we should all work as equals 2. What are you are describing is ageist gender and size should not make a difference otherwise there should be different pay grades for the ones who could do more. Not a great path to go down.

We have a tiny woman on our TW team, in her 60's. Everybody hates it when she is on holiday. Nobody can work an aisle like she can.
Title: Re: New changes happening October.
Post by: kaled78 on 20-04-23, 08:08AM
so it seems from speaking to other stores local to ours,they to are telling people to ignore it,until it's fixed,no surprise there then
Title: Re: New changes happening October.
Post by: londoner83 on 20-04-23, 08:14AM
I agree some 60 year olds put out a cage at 3-4 the speed of some 18 year olds - its nothing to do with their age. The point I was making was that a computer programme isn't going to know every individual's strengths and weaknesses.

Whilst 70 year old Gladys may give amazing service on a till generating loads of great feedback on customer viewpoint, giving her 4 cages of frozen to fill could make her back pain worse and bring on her anxiety  if she doesn't complete it in time. Likewise Tom who normally fills the 4 cages of  frozen in record time could find sitting down on a till for his shift could make his muscle complaint start up again.

Surely stores should be scheduling their staff rather than a computer
Title: Re: New changes happening October.
Post by: General Thorn on 20-04-23, 01:43PM
Agree with above comment.

Much as Tesco would love us all to be exactly the same, we are not. We are all individuals with different strengths and weaknesses and these strengths should be encouraged. I, for one, know I am much better working grocery than sitting on a checkout which is my nightmare, but I know of others who are the exact opposite.

Some checkout colleagues are physically unable to cope with work on the shop floor and are stressing so much they are considering leaving. When they began work, they were checkouts but now the goalposts have moved considerably and they are very worried.

Perhaps this is Tesco's great plan to get rid of colleagues that can't cope with these changes and replace them with fitter, more pliable models.

So much for inclusion and support.
Title: Re: New changes happening October.
Post by: King1999 on 20-04-23, 04:41PM
Sounds like it's the final self destruct button being pressed.So much won't get done they will be crying in their ivory towers wondering what went wrong.Bunch of kids using a McDonald's model clueless board of directors buying their BS,ignoring stores and expecting every job to be done in an hour.Get the pop corn it's going to be the biggest s*** shower these clowns have inflicted on us.Add the yellow bubble c**p they've just had a slap for they will be looking at who they can get rid of next to pay for it.
Title: Re: New changes happening October.
Post by: madness on 20-04-23, 04:49PM
There is an irony to Lidl complaining about yellow bubbles being a copy when ze germans do nothing but immatate products.
Title: Re: New changes happening October.
Post by: King1999 on 20-04-23, 05:00PM
Quote from: madness on 20-04-23, 04:49PMThere is an irony to Lidl complaining about yellow bubbles being a copy when ze germans do nothing but immatate products.

This is very true 👍
Title: Re: New changes happening October.
Post by: BasketMaster on 20-04-23, 06:49PM
I spoke with the change manager who is heading up the auto scheduler changeover in our area. To be honest, she looked like she had been through the wringer in the last few days, the poor woman.

As with other stores, we have major issues with the workload that have gone previously unchallenged. Now the system has arrived, it puts these discrepancies into the spotlight. In my store, the store manager is telling us mostly ignore it and that they'll continue to make decisions on a day to day basis, thus defeating the point of the whole thing.

That said, I thought it was worthwhile telling you all what the change manager told me about the process.

Friday - auto scheduler is made visible to managers. Managers u pick what is obviously wrong (no one on the desk, no one doing PI etc).
Over the weekend - managers then go through the rest of the schedules to try and make things fit as best they can.
Monday - resource meeting with the updated schedule as a base. Store managers will agree resource for overtime to fill gaps.
Tuesday/Wednesday - managers publish shifts to EHM.

I'm in a privileged position when I can check the workload for every department in my store and I can see that the sentiment of the system is good. But in practice, the system makes way too many strange decisions based on when it thinks a task should start and who is available. For example, our wage clerk begins their shift at 8:15. The workload is set to begin at 8, so it'll move a random colleague with that skill to wages and the wage clerk has to move to bakery when they start 15 minutes later.

I'm also told that the issues that plagued this week's schedule will be fixed by the time week 12 is rolled out but please don't hold your breath.
Title: Re: New changes happening October.
Post by: Bobmay on 21-04-23, 12:02AM
Tesco has become an dump. No staff to much delivery and daily resignations. Soon hopefully my store will be removing nights. Deliveries are coming for to earlier which never happened before.One person on here even stated before they removed nights from their store the delivery times changed.
Title: Re: New changes happening October.
Post by: Bobmay on 21-04-23, 12:04AM
Quote from: Johnzo88 on 16-04-23, 09:59AMDoes anybody on night shift actually use the Mytesco app? On my night shift, overtime is given out on Sat night by manager .who goes round and asks staff if they want it.  That's weekly, not the 3 weeks notice that its supposed to be.  Also manager at start of shift tells staff where to work, and moves people around throughout the shift where needed.  Certainly don't go with what the Mytesco app says for staff.  And doubt they will in future.

We only use it for overtime booking. Apart from that we work on our regular sections or sections that are short staffed.
Title: Re: New changes happening October.
Post by: King1999 on 21-04-23, 09:53AM
If I was self employed I might use it,that's the general feeling.
Title: Re: New changes happening October.
Post by: lucgeo on 21-04-23, 02:44PM
Having read some of the previous posts it seems that a lot of stores and colleagues are of the same mind.

When they brought in the app for people to use their own 'phones for customer queries regarding stock, I was TOLD that I wasn't offering good customer service by not having mine to hand on the shop floor...when I asked if there was a grant to update my phone to incorporate the app and insurance cover for any work related damage...the eyes rolled and off they walked muttering  :D

Same with schedular...as lackofinterest says if you haven't the ' phone or app you can't check ???

Ditto...xtrouble. It'll all be shelved within next year or two as, managers will chuck it in the bin and go back to managing their people! Like every other initiative with Tesco, it's over complicated, thought through by people who have no experience of working in a store and whereas on paper in a cosy office it computes, they don't allow for the everyday store hiccups that sends it all botty over boobs!

The older generation colleagues have experience and some can work a cage quicker than newer staff mainly because of training...they spot the stock, fold the cardboard as they go and slot into a bigger cardboard empty box, which goes to the warehouse as it it, not filling up the cardboard cage.

You can have any age who aren't able to work as quick, but their managers know their strengths and weaknesses already!

We had couple of female colleagues 70+ who used to put me to shame whilst they'd run rings around me!

Like the old brown paper updates, everyone in the training room being told this is how we're doing it now...couple months later everything back to how it was!


Title: Re: New changes happening October.
Post by: NorthbyNorthwest on 21-04-23, 06:31PM
I agree with Lucgeo. Their push for everyone to go digital does not roll in the real world. I have a colleague who couldn't sign onto their account ( even though they had a week previously ). So, time to set up a new password. You used to go on comms/forms/password reset. A few hours later it would be on 'Users' as a password to reset and away you go. But now no. The colleague hasn't got a mobile phone. They want to send it to them on the phone that doesn't exist. So now they're in limbo, unable to do their legal training, just because the company expects everyone to be up to date and carry a personal'mobile device'.
Everything to do with people's access to work related access should be done in store and with your manager's help and advice if needed. Unfortunately it is not that way and only gets progressively worse as we move forward in this 'digital revolution'.
Title: Re: New changes happening October.
Post by: gomezz on 21-04-23, 09:10PM
He could ask if he could borrow his manager's personal phone to do the password reset.  :)
Title: Re: New changes happening October.
Post by: GingerSpice on 23-04-23, 11:12AM
Hearing that two nominated Team Support members will be exempt from being moved as well as all bakers. 

I can see the resentment from the fact only two Team Support will be made exempt over the others. Is this a sign the role is going to be scaled back I wonder?
Title: Re: New changes happening October.
Post by: londoner83 on 23-04-23, 04:03PM
In reality role could probably go totally.

 Justification for higher pay was based on case handling and assigning staff to tills etc. Most customers now pay by card and scheduler tells you what till you are on and who is doing your breaks.

Why pay anyone a higher wage to merely swap squashed bread or pick up items customers forgot?
Title: Re: New changes happening October.
Post by: newguy20 on 23-04-23, 04:57PM
Scheduling. It doesn't affect me at present - my contracted shifts are evenings in the PFS, which is notoriously difficult to cover. A lot of people are saying they will refuse to look at the scheduler or follow it. We've not heard anything official from management.

The problem is the computer thinks of everything as being either "they can do anything in that department" or "they can't do that department at all".
Using PFS as an example, yes we have about 6 cashiers from couts who can come over and do a shift.
They can serve on the till, fill the shelves etc.
They would be stuck if they got a CTP, needed to do a pump test, coffee machine etc.
Purely because those things happen sporadically and unless they've been shown them (and done them regularly enough) they'd forget.
The rule in our store therefore is "one PFS person at all times" i.e. never put two multi-skillers together, it's not fair on anyone to do so.
Likewise if I was filling grocery... I couldn't do it anywhere near as well as someone who's full-time on that department. On the occasions I do (usually Christmas or power aisle promotions), plonk a cage where it needs to go and I'll work it, leaving the person on that department to go and do the more complex things.

However, going back to another post above, there is an issue sometimes that people have skills, which don't get used. Gladys on the tills might be trained on bakery and cover when Gertrude is on holiday, but for the last year hasn't done so. One morning, Gertrude is off sick and they ask Gladys to cover, to discover that systems have changed and she doesn't have a clue anymore.
Really the system should highlight - member of staff trained on department but hasn't worked there in a long time - send them at a suitable time for a refresher to make sure their knowledge is kept up.
Title: Re: New changes happening October.
Post by: NightAndDay on 23-04-23, 04:59PM
At the competition, there is no equivalent role to Team Support, it is a bit of a curiosity as to why the role exists and why it pays the same as SL without anywhere near the same level of responsibility. A lot of business analysts would see this as an opportunity for more efficient streamlining.
Title: Re: New changes happening October.
Post by: trivi on 23-04-23, 06:59PM
There's finally a pay difference between ts and Sl now
Title: Re: New changes happening October.
Post by: NeglectedBaker on 23-04-23, 11:39PM
Quote from: GingerSpice on 23-04-23, 11:12AMHearing that two nominated Team Support members will be exempt from being moved as well as all bakers. 

I can see the resentment from the fact only two Team Support will be made exempt over the others. Is this a sign the role is going to be scaled back I wonder?
as a baker who cannot be moved I wish I could be,scheduler leaves me alone all shift with one packer in for just one hour on Saturdays  ??? I'm sure I got trained somewhere else and feel a suck bug coming >:D
Title: Re: New changes happening October.
Post by: fatlad on 24-04-23, 07:38AM
Can you be made to train at pfs if you are a store worker?
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 24-04-23, 02:12PM
I wouldn't see why not since pfs is still classed as a customer assistant role unfortunately, there isn't any extra skills payment or anything even though there is a LOT more responsibility and issues to be honest.
Title: Re: New changes happening October.
Post by: King1999 on 24-04-23, 03:11PM
You would hopefully be interested in working in there but to be honest how the company operates now you will be trained and be miserable.
Title: Re: New changes happening October.
Post by: Cbatt566 on 24-04-23, 04:02PM
PFS, cannot be manned by less than 2 people at all times when open.
Title: Re: New changes happening October.
Post by: NorthbyNorthwest on 24-04-23, 06:13PM
So with the current shenanigans, can someone explain to me how someone who probably gets paid £40-£50-£60 grand a year to come up with what I'm seeing with this serve/pick/fill project is value for money? I'm sure if the company really looks into the manpower of managers detangling this mess, and how long it takes they'd find they're probably spending £40-£50-£60 grand a week in wages.
Absolute morons are in charge of this company at the moment, I have never been more pleased to leave, and concerned for the sanity of my colleagues I'm leaving behind.
Title: Re: New changes happening October.
Post by: Morris999 on 24-04-23, 07:14PM
Quote from: Cbatt566 on 24-04-23, 04:02PMPFS, cannot be manned by less than 2 people at all times when open.

Not true, it will depend on your PFS model.
There are plenty out there that are either single manned all day or part of the day.
You would know if you are one of those stores as additional security measures and training is put in place, not just in the PFS but for store colleagues and managers/shift leaders.
Title: Re: New changes happening October.
Post by: Redshoes on 24-04-23, 09:38PM
Quote from: Cbatt566 on 24-04-23, 04:02PMPFS, cannot be manned by less than 2 people at all times when open.

That depends on the operating model. Our PFS is dual manned for about 2-3 hours a week. We are what is call "Variable" so also part manned by CCTV.
Title: Re: New changes happening October.
Post by: Superscatty on 24-04-23, 09:48PM
Has any one heard about PFS shutting early every evening at 9pm and at 7pm Sunday
Title: Re: New changes happening October.
Post by: Cbatt566 on 24-04-23, 11:30PM
We close at 9pm every night including Sundays when the store closes at 4pm. there are rumours going around that Sunday closing time will change to 7/8pm. I only work Sundays so I'd be happy for them to reduce the hours and don't mind loosing pay for it either but nothing has been communicated as yet and yet our garage is dead on Sunday night 🤦�♂️
Title: Re: New changes happening October.
Post by: Superscatty on 25-04-23, 06:08AM
Yes our Sunday night is now 7pm close
Title: Re: New changes happening October.
Post by: Superscatty on 25-04-23, 06:10AM
Yes our Sunday night is now 7pm close
Title: Re: New changes happening October.
Post by: Voulezvous on 25-04-23, 06:40AM
Does anyone know who actually puts a skill on a colleagues profile? Some of my colleagues only have their primary department so will never get moved out of their comfort zone, other colleagues have 10 skills so they're getting moved around with this new scheduler, surely this is unfair? Any other stores the same?
Title: Re: New changes happening October.
Post by: Morris999 on 25-04-23, 07:54AM
They have to be trained first, so if they haven't completed any other department training then they won't have any additional skills, and won't be moved.

Any manager or wage colleague can add skills for colleagues.
Also colleagues can request additional skills through the Tesco app for their manager to approve and it will automatically add the skill once approved.
Title: Re: New changes happening October.
Post by: Voulezvous on 25-04-23, 08:39AM
So does that mean they need to be trained in every different fill department? E.g Freezers, General Merchandise, Grocery etc individually? Surely replenishing a shelf is the same principle for any fill department?
Title: Re: New changes happening October.
Post by: Morris999 on 25-04-23, 09:36AM
No, they complete the Fill training, it consists of 4 parts, something like Prepare, present, fill and HSSF.
This covers all filling areas, however to work fresh they need to then complete silver food safety training.
Title: Re: New changes happening October.
Post by: MaterialGirl on 25-04-23, 01:03PM
We've been told this morning that Bakery staff and admin colleagues (only admin not wages) are now all exempt from being moved.

Why do you suppose they are exempting Admin but not Wages?
Title: Re: New changes happening October.
Post by: Seymee on 25-04-23, 01:08PM
^^ There has been talk for a while that Wages will go eventually. Guess this is the start of it. On the face of it any exceptions that need doing will probably end up being part of the admin assistants daily tasks.
Title: Re: New changes happening October.
Post by: MaterialGirl on 25-04-23, 01:14PM
How are things going in other stores anyway? adjusting to the upcoming changes ok?
Title: Re: New changes happening October.
Post by: BobbyDazler on 25-04-23, 01:31PM
A lot of how this will or won't work will depend on whether colleagues hours are in the right place. If your heatmaps are accurate and everyone is where they should be then things should run smoothly. If people are not in the right hours then they will be moved constantly and probably to 4 departments in one shift.

My advice is if you don't want to be moved make sure your manager has you where you need to be and if that means changing hours just do it.
 
Quote from: Eunnii on 25-04-23, 01:03PMWe've been told this morning that Bakery staff and admin colleagues (only admin not wages) are now all exempt from being moved.

Why do you suppose they are exempting Admin but not Wages?

To be fair, Admin do a lot more work than Wages. It makes sense to keep them where they are and Admin are usually trained on Wages anyway so if anything wage related needed to be done the Admin colleague would be there to do it.

Title: Re: New changes happening October.
Post by: MaterialGirl on 25-04-23, 01:38PM
Quote from: BrightEyes on 25-04-23, 01:31PMMy advice is if you don't want to be moved make sure your manager has you where you need to be and if that means changing hours just do it.

What about the people who are effected by someone not wanting to move their hours? in my store one colleague is in the completely wrong hours, won't move at all and as a result its had a domino effect on others with the scheduler.

I think everyone should be made to go to the right place or be forced to move departments where their hours do work.  Its not fair how those who are in the right place, right hours are being f***ed over by those who aren't.
Title: Re: New changes happening October.
Post by: BobbyDazler on 25-04-23, 01:47PM
I completely agree that if someone's hours, especially those on 30 plus hours which will almost certainly be in red, are having a knock on effect on someone else being moved off their department who are in green hours then yes the one in red should be moved first.   

That is for the department managers to sort out and the store manager should be insisting on it.
Title: Re: New changes happening October.
Post by: Seymee on 25-04-23, 01:54PM
I wouldn't stress about that one. Store Managers will be insisting on staff being in the right place, right hours as performance is going to be judged off that. If a store has 80% of its work force being moved every week that tells Head Office the store is chaotic and not running as it should be.   :thumbup:  We've already started moving hours, they hope by week 14's scheduler run things will have calmed down.
Title: Re: New changes happening October.
Post by: MaterialGirl on 25-04-23, 02:03PM
Hadn't thought of it that way. That's a really good point.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 25-04-23, 06:31PM
Quote from: Mikoo on 25-04-23, 01:54PMI wouldn't stress about that one. Store Managers will be insisting on staff being in the right place, right hours as performance is going to be judged off that. If a store has 80% of its work force being moved every week that tells Head Office the store is chaotic and not running as it should be.   :thumbup:  We've already started moving hours, they hope by week 14's scheduler run things will have calmed down.

This. Soon as the data from the changes starts being fed back and stores are judged on it everyone will be forced to move into the time slots they should be in.
Title: Re: New changes happening October.
Post by: Beanny on 25-04-23, 06:32PM
Changes that may happen in October is night managers and night shift leaders will go on a 4 night rota. Apparently Edinburgh cluster are trialling this. Anyone know what the issues are or is it all going swimmingly 😁😁😁
Title: Re: New changes happening October.
Post by: Hammer10 on 25-04-23, 07:27PM
When we applied for our jobs years ago it was to do that job all the company are going to do is p**s people off and they will leave .
Title: Re: New changes happening October.
Post by: 5fdp on 25-04-23, 07:56PM
Beanny. Feedback so far is you need more step ups to fill gaps in the rotas.
No pressure on the night teams on the east coast. But you better make it work. The rest of us are waiting for 4 nights.
If you fail and it doesn't get rolled out week 26, please leave the company.
Title: Re: New changes happening October.
Post by: danik550 on 25-04-23, 08:28PM
Quote from: Eunnii on 25-04-23, 01:14PMHow are things going in other stores anyway? adjusting to the upcoming changes ok?

Our store does not have the automatic scheduler in place yet, we're a big store so don't know why. In our store they don't look at which department people are trained on, they just move people where they're needed, only exempt being Tills and Customer Service Desk.

I do have a question though. Does the scheduler look at contracted hours or the availability? If it's availability what's the process of changing it, do they question it, or can I go so low it's just contracted hours?
Title: Re: New changes happening October.
Post by: Redshoes on 26-04-23, 12:27AM
At the moment it's moving people during core hours. Available hours may happen in time. They have to fix this first though.
We raised concerns as a store before launch and the main points have not been addressed. We are a store that can't take deliveries until 0700 so early change run colleagues have been put to fresh before store opens and before fresh arrives. Then as fresh colleagues come in they have been put to checkouts. Same sort of thing for grocery at night. Total mix up for people during the day. PFS colleagues not moved but the system has dual manned the pfs and we are single manned all day other than slight overlap for routines, but system dual mans and then does not fill gaps in rota. Off till not been moved at all.
It's not about being over or under manned for us. It's about one fit for all and that can't happen. We don't all have fresh wagons turning up at 0500 and we don't all have grocery turn up at 1430. Grocery turns up between 1200-1800. Fresh is nearly always bang on 0700, as the store opens. We don't know how busy PI will be three weeks from now.
They will never say this is not working. They will however say we have come up with a whole new even better system and launch that.
Anyone could see the flaws in this, we were able to point out a list of them that we have had to correct. There are people on a great deal more money than anyone in store that are behind all of this. It has launched as mangers are being made redundant. It has created a massive workload for those left behind. I have done my best to try and help sort things but it's going to be a weekly fix. It's the managers in store that now have to move people back in the system, the brief to answer questions says 'we are aware that there is a problem with issue, fix is to move people back' but there is a long list of issues raised and one fix, the fix is to move people back.
To be able to get a clear picture of where to put overtime and how much needs to be requested the fixes need to be done.
In theory this is a good system. It just does not work in stores and I resent paying the wages of people who have landed us in this mess. They earn so much more than us but we are left cleaning up the mess.
Title: Re: New changes happening October.
Post by: Duff McKagan on 26-04-23, 06:20AM
Quote from: Beanny on 25-04-23, 06:32PMChanges that may happen in October is night managers and night shift leaders will go on a 4 night rota. Apparently Edinburgh cluster are trialling this. Anyone know what the issues are or is it all going swimmingly 😁😁😁

Interesting, our new night leadership team start next week and are all doing 4 nights straight off the bat...and we're not in Edinburgh or East Coast
Title: Re: New changes happening October.
Post by: MaterialGirl on 26-04-23, 07:34AM
Quote from: Redshoes on 26-04-23, 12:27AMAt the moment it's moving people during core hours. Available hours may happen in time. They have to fix this first though.
We raised concerns as a store before launch and the main points have not been addressed. We are a store that can't take deliveries until 0700 so early change run colleagues have been put to fresh before store opens and before fresh arrives. Then as fresh colleagues come in they have been put to checkouts. Same sort of thing for grocery at night. Total mix up for people during the day. PFS colleagues not moved but the system has dual manned the pfs and we are single manned all day other than slight overlap for routines, but system dual mans and then does not fill gaps in rota. Off till not been moved at all.
It's not about being over or under manned for us. It's about one fit for all and that can't happen. We don't all have fresh wagons turning up at 0500 and we don't all have grocery turn up at 1430. Grocery turns up between 1200-1800. Fresh is nearly always bang on 0700, as the store opens. We don't know how busy PI will be three weeks from now.
They will never say this is not working. They will however say we have come up with a whole new even better system and launch that.
Anyone could see the flaws in this, we were able to point out a list of them that we have had to correct. There are people on a great deal more money than anyone in store that are behind all of this. It has launched as mangers are being made redundant. It has created a massive workload for those left behind. I have done my best to try and help sort things but it's going to be a weekly fix. It's the managers in store that now have to move people back in the system, the brief to answer questions says 'we are aware that there is a problem with issue, fix is to move people back' but there is a long list of issues raised and one fix, the fix is to move people back.
To be able to get a clear picture of where to put overtime and how much needs to be requested the fixes need to be done.
In theory this is a good system. It just does not work in stores and I resent paying the wages of people who have landed us in this mess. They earn so much more than us but we are left cleaning up the mess.

Great post. In smaller stores I think this would have worked ok.. but in larger stores like Extras with over 400 staff it was clear from the off it just wouldn't. That is a failure on those in head office but then none of them have worked a day on the shop floor itself so don't really know how things run.

They should pause it until the issues are fixed but like you say, admitting an error is too shallow for them.
Title: Re: New changes happening October.
Post by: kaled78 on 26-04-23, 07:50AM
speaking to our new shift leaders who start next week,a couple of the managers who have kept their jobs have already approached them and told them to "leave their staff alone,and ignore that new scheduler b0ll0cks"
Title: Re: New changes happening October.
Post by: Seymee on 26-04-23, 08:04AM
The majority of larger stores have been moving staff back but like I keep saying. The end result of this will be store managers getting a reprimand for not being ready, if heatmaps had been followed then less than 20% should be moved, if you are over 80% which the majority of larger stores are it means your store has not been following ideal base and that is what data will be getting fed back.

Expect to be moved into the right hours for your role or put on a department where your hours are compatible. That is unavoidable now.   They will not stop this roll out no matter how much we want them to. 
Title: Re: New changes happening October.
Post by: Morris999 on 26-04-23, 08:16AM
A few people keep posting that it's all to do with stores not following the heat map and it's now highlighted these stores.
Unfortunately that is not the case for every store on my group that I've spoken to about this new system, or what others are posting on here!
Even the group coaches are struggling to understand what's gone wrong.

The feedback now is they are aware of the issues and not to colleague help them.
Stores are to manually put everybody back each week.
Like Redshoes has said this has launched just as a large % of managers are leaving, those that are left are not only having to do/learn the new roles but also coach and support the new shift leaders while carrying on doing the normal routines while now having to spend a large amount of time unpicking this system each week!

In theory it sounds like a great idea/system the reality it's a mess that needs taking back to the trial stage and serious questions asked about how it got rolled out!

Is it a case of the trial stores just ignoring it all and passing back its working great or the project owners ignoring all the feedback/issues from the trial stores and rolling it out to meet a target/ to justify their jobs hoping no-one would push back in large enough numbers once fully rolled out!

The problem now is as they fix each issue slowly over the coming months, no store will follow it and when it's finally fixed and running correctly stores will be completely disillusioned with it and just continue to do their own thing.
Knowing Tesco they will relaunch it in the run up to Xmas alongside something else and it will just be permanently ignored by the majority of stores.



Title: Re: New changes happening October.
Post by: markwinters on 26-04-23, 08:22AM
In theory its great system, total flexibility for all, working everywhere in store , everyone smiling and agreeing with everyone , utter utopian nonsense, try getting Doris from checkout 22 to do a 8pm finish or fill frozen on a Tuesday morning, with her dodgy hip, and whinging attitude - its not going to happen, grievance a go go, hope occupational health have had their 3 shredded wheat!
Title: Re: New changes happening October.
Post by: Morris999 on 26-04-23, 08:27AM
Quote from: Mikoo on 26-04-23, 08:04AMThe majority of larger stores have been moving staff back but like I keep saying. The end result of this will be store managers getting a reprimand for not being ready, if heatmaps had been followed then less than 20% should be moved, if you are over 80% which the majority of larger stores are it means your store has not been following ideal base and that is what data will be getting fed back.

Expect to be moved into the right hours for your role or put on a department where your hours are compatible. That is unavoidable now.  They will not stop this roll out no matter how much we want them to. 

Mikoo you have posted this or something similar a few times, the reality is the system isn't working!

You either have no idea what's happening or are invested at HO in the project and are just ignoring the problems raised and are part of the problem!

If the system is working and stores are going to be managed on not following it then how is the system moving the night colleagues to checkouts between 00.00-06.00 every night when the stores are shut for an example!
Are you saying stores should just blindly follow it?
And yes the store opening hours and workload profiles are correct!
Or how about the following as a another example:
Checkout colleague being moved from checkouts when already short, being moved to produce and then the produce colleague being moved to C&C then the C£C colleague being put on checkouts,all of them for the exact same hours!
Or how about this as another, the Pharmacy colleagues being taken out of the pharmacy and put in another area of the shop, leaving the pharmacy with no-one in there even though the heatmap/workload profile says they are needed.

The above are just a tiny example of what's happening across all stores, and like I've said and Redshoes stores are now being told to manually change it back!
Title: Re: New changes happening October.
Post by: tempworker2020 on 26-04-23, 10:00AM
I strongly believe the new system has been a long time coming, but it has been implemented in the worst way possible and shows the absolute lack of understanding from head office.

1) Management redundancies, like i would love to know who thought whos idea it was do do this at the same time of rolling out of schedule to skill.
2) Agreements made appear to just be empty words, mainly that the majority of your hours will be on your primary skill. Yet Brenda from health and beauty does 7 different departments on her 7 hour shifts.
3) No prework, not enough effort put into coaching people and dealing with 'Never x department'. You're going to find a lot of people who just happen to never look on the app. Also managers have dropped the ball that didn't remove skills from people who don't have the skills i.e cash office colleagues that haven't worked self service since 2015 or a CSD colleague that moved after been signed off BWS due to health reasons.
4) 'Skilled' colleagues being moved to a none skilled department, so basically means tesco are having to pay 2 skills payments. I've seen team support being moved to dot com and a dot com colleague being drafted in. 

I feel tesco has badly dropped the ball on this one, i really doesn't feel this has been tested properly before a mass roll out but sure wouldn't be like tesco to do that *looks at tesco till*   
Title: Re: New changes happening October.
Post by: sammy on 26-04-23, 10:39AM
If you haven't worked on a department for ovet 9 years and that was only a 4 hour shift and before that it was 2 years before that should it still be on your skilled department? Surely a lot has changed in those 9 years without a refresh first.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 26-04-23, 10:49AM
I can't say too much to avoid being personally identifiable but there's one week I've been scheduled to a department that has never had/required anyone in the early hours of the morning (between midnight and 5am) - and it's not Bakery, Counters (RIP) nor Checkouts  :D .

Title: Re: New changes happening October.
Post by: tempworker2020 on 26-04-23, 11:15AM
Quote from: sammy on 26-04-23, 10:39AMIf you haven't worked on a department for ovet 9 years and that was only a 4 hour shift and before that it was 2 years before that should it still be on your skilled department? Surely a lot has changed in those 9 years without a refresh first.

You'd think, which is what i'm getting at there should have been a deep cleanse of people's skills before the roll out of S2S.
Title: Re: New changes happening October.
Post by: Redshoes on 26-04-23, 11:37AM
We all know that when it goes to trial it's rare that it's not launched. Errors were pointed out, group coaches informed. Nobody listens. There is nothing wrong with this in theory. I'm all in favour of those with little or no work load supporting those who have a huge workload but we are not carbon copy stores. We can't all possibly get our deliveries at the same time. Our customer flow changes with the weather.
We have gone through the skill list. It's all very well saying it should have been done in advance but we are training up new shift leads, handing over Depts to new managers. We are at the end of completing online training for the store. We already had people with the right skills for the areas they were working in, why add more skills to everyone and add an extra task of removing. Anyone would think we have nothing else to do.
I'm all for change, I get behind it and support it. I give it a go before saying it has issues. I was trained to think comply and then complain. This will be pulled, it has to be. The stores up and down the company are complaining. We have been told to stop raising tickets on issues. We have even been told to ignore and move things back.
I do very strongly resent paying those in head office for doing this. We do pay them. Every store gives funds to head office to allow it to function and pay the wages. I finish up with the company on sat after over 30 years. I have never seen anything like this before. The briefs we are getting admit that the system is not working, it should therefore be pulled but more than this. The people who thought this was ready to go into stores should be held accountable. I get into trouble if I mess up and put too few or too many hours into Depts, I'm held accountable if something I have missed causes the store to fail an audit. This has affected all large stores, heads should roll.
Title: Re: New changes happening October.
Post by: snufflesthebear on 26-04-23, 12:05PM
Red shoes, I appreciate all your comments over the years on this forum. You'll be a big loss to Tesco 👍🏻
Title: Re: New changes happening October.
Post by: lucgeo on 26-04-23, 12:08PM
Unfortunately the company has never learnt from their mistakes...the old brown papers initiatives ( pre coming down on the comms ) rarely worked, and everyone went back to how it was done before.
The system was never broken and didn't need fixing, this is all from cutting staff to the bone, for the sake of profits. Taking the responsibility for each store from those who worked in it, to people who had never stepped foot in it!
Everyone had a role which they were trained properly to do, but then HO decided it was they who should run every aspect and have failed miserably! They have forgone productivity for profits...yes we don't need the full workforce we used to have due to competition from the Germans and changes to shopping habits with later opening hours and Sunday trading. But they have cut from the bottom, making it too top heavy. The tiers of senior managers, area managers, area directors are a waste...a customer wants people to assist them on their shopping visits, they don't care if they have to queue up if they're getting the service of assistance when they need it and at competitive prices which is exactly what the discounters offer!

@Redshoes
We haven't always agreed...but I wish you the very best of luck in future  :-*  :thumbup:
Title: Re: New changes happening October.
Post by: Morris999 on 26-04-23, 12:37PM
One of the biggest issues stores have faced over the years were the group productivity managers!
Whenever something like this or other changes to departments happened and it wasn't right or workable with the allowed hours we had to feed it back to them who was then meant to feed everything back to the project owners/Ho.
The reality was they rarely if ever fed anything back and instead told stores if it wasn't right or working then it was the store that was at fault!
Didn't matter if every store on the group was saying the same thing, they basically became judge jury and executioner!
If you ever fed it back directly you were told to go through the group productively managers and were dismissed!
Now with them being made redundant last October/November stores are able to directly fed back issues and it's highlighted a lot of things that are wrong, unfortunately it's too late for a lot of the changes that have happened over the years to be reinvested back into stores!
Title: Re: New changes happening October.
Post by: King1999 on 26-04-23, 12:41PM
Then the company is in for a serious rude awakening isn't it.
Title: Re: New changes happening October.
Post by: General Thorn on 26-04-23, 12:57PM
I so agree with so many of the comments above. It's so refreshing to see so many people admitting how totally out of touch Tesco has become.

We are not the discounters and many people shop at Tescos for this very reason. We provide a friendly, hands on service to customers...talking to them, taking them to products, getting items that are not on the shelf, dealing with complaints etc. The discounters do not count these things as priorities.

Red Shoes, I wish you well in the future, you seem to be one of the better, reasonable managers. I haven't always agreed with you as you always seemed to make excuses for whatever Tesco came up with but am in absolute agreement with your last few posts. Your store sounds just like mine, very unpredictable footfall. I also hope heads will role for this latest fiasco...lots of highly paid people making an absolute b**** up of everything.

lucgeo you hit the nail on the head with your comment about tiers of senior management, very expensive chocolate teapots spring to mind.
Title: Re: New changes happening October.
Post by: chris9997 on 26-04-23, 01:09PM
The point of customers coming to us as we are not discounters,
This may well be true but for the wrong reasons customers don't come to us for the low prices nor the friendly face,
A lot of the time it is just down to people not admitting they frequent the discounters and could not afford the more up market Waitrose/ m and s.

Title: Re: New changes happening October.
Post by: JLP on 26-04-23, 03:33PM
Hi. New to VLH. So I signed up as I've looking around for work and saw my local Tesco had a number of jobs going. Came across this site in my research about what it's like to work at the company. The two roles that took my interest were one on the night shift - wed to sat, and one colleague role for 6am-12pm - fri to mond, both contracted at 22.5 hours.

After reading this and other threads here, I'm wondering if it's actually worth applying or whether I should look elsewhere. Any advice would be appreciated.

(sorry if I should have been staring a new topic with this, but I couldn't see the New Topic button on the main forum page)
Title: Re: New changes happening October.
Post by: Doggiedoodle on 26-04-23, 03:46PM
My advice would be look elsewhere!  :thumbup:
Title: Re: New changes happening October.
Post by: FarmerFred on 26-04-23, 03:51PM
Despite all the complaints on here about working at Tesco, I still firmly believe that if you need/want a job then it's worth giving it a go - until you try you'll never know & you can always carry on looking for other jobs if you find it's not to your liking! Tesco is the largest private sector employer in the UK & so there's bound to be issues such as those currently going on at the moment surrounding the management restructuring running along side the scheduler roll out.

As regards being able to post a new topic, you need to upgrade to a paid/supporter membership to be able to do so.
Title: Re: New changes happening October.
Post by: grim up north on 26-04-23, 05:56PM
Quote from: Redshoes on 26-04-23, 11:37AMThis has affected all large stores, heads should roll.

I'm sure they will. But it won't be the ones responsible, as we all know. Probably be more shop staff
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 26-04-23, 07:08PM
Quote from: FarmerFred on 26-04-23, 03:51PMDespite all the complaints on here about working at Tesco, I still firmly believe that if you need/want a job then it's worth giving it a go - until you try you'll never know & you can always carry on looking for other jobs if you find it's not to your liking! Tesco is the largest private sector employer in the UK & so there's bound to be issues such as those currently going on at the moment surrounding the management restructuring running along side the scheduler roll out.

As regards being able to post a new topic, you need to upgrade to a paid/supporter membership to be able to do so.

Couldn't agree more FarmerFred. Nothing ventured - nothing gained.
Title: Re: New changes happening October.
Post by: londoner83 on 26-04-23, 08:15PM
Its potentially a good system and could eventually save Tesco money in overtime but it failed to take account of:-

1) not every colleague looks at work apps every day. If you work 5 days a week and are scheduled on 4 areas each day how on earth will you remember where you are supposed to be, and there are now less managers to enforce it.

2) what someone can realistically achieve in an hour. We have colleagues coming off tills for 1 hour on stock before back to tills. The system will presume at 10.01 they will be in place with a pda whereas reality says they could still be chatting to Doris at 10.05 as your the only person she will see all day & it will take you to 10.15 to locate a working pda, printer and labels. Don't forget at 11am the checkout team will be tannoying you if u are late back so at 10.50 you need to return the equipment.

3) if your manager removes you week after week and puts you back on your primary department you are even less likely to look at the app in future.
Title: Re: New changes happening October.
Post by: MaterialGirl on 26-04-23, 08:34PM
The skills payment issue will need to be addressed because Tesco has found itself in the position of now paying it out twice.

For example, we have a colleague on Dairy who is CSD trained. A CSD colleague is being taken off to be placed on checkouts and the Dairy colleague is being placed on CSD. The CSD colleague is being put back by the manager but because the Dairy colleague got scheduled there and despite being put back they will still receive the skills payment as that is where the scheduler said they should be.

I think what is going to happen now is skilled departments being removed from those who don't have it as a primary.
Title: Re: New changes happening October.
Post by: BobbyDazler on 26-04-23, 08:38PM
Well the brief came down from our area manager today that all stores under her now have permission to move all staff back after the scheduler runs. 

You just have to ask yourself do the managers not have enough to do at the moment without wasting hours on this. It needs to be halted asap. They know it and we know it.

by the way I love working for Tesco. I have many issues with them but I love this company but the scheduler is by far the worst thing they could have ever done.  Its never going to work., certainly not in superstores and defo not extras,  It won't work. Instead of prolonging it they need to halt its roll out asap. 
Title: Re: New changes happening October.
Post by: JJH on 26-04-23, 10:44PM
Quote from: JLP on 26-04-23, 03:33PMHi. New to VLH. So I signed up as I've looking around for work and saw my local Tesco had a number of jobs going. Came across this site in my research about what it's like to work at the company. The two roles that took my interest were one on the night shift - wed to sat, and one colleague role for 6am-12pm - fri to mond, both contracted at 22.5 hours.

After reading this and other threads here, I'm wondering if it's actually worth applying or whether I should look elsewhere. Any advice would be appreciated.

(sorry if I should have been staring a new topic with this, but I couldn't see the New Topic button on the main forum page)

If you're looking for a balanced view on working for Tesco, this isn't the place!
Title: Re: New changes happening October.
Post by: Nomad on 27-04-23, 10:38AM
Quote from: JLP on 26-04-23, 03:33PMHi. New to VLH. So I signed up as I've looking around for work and saw my local Tesco had a number of jobs going. Came across this site in my research about what it's like to work at the company. The two roles that took my interest were one on the night shift - wed to sat, and one colleague role for 6am-12pm - fri to mond, both contracted at 22.5 hours.

After reading this and other threads here, I'm wondering if it's actually worth applying or whether I should look elsewhere. Any advice would be appreciated.

(sorry if I should have been staring a new topic with this, but I couldn't see the New Topic button on the main forum page)

But if your looking for the opinion of those who do/have done the job your in the right place.
Title: Re: New changes happening October.
Post by: Iusedtoenjoywork on 27-04-23, 04:53PM
I can't believe that something tosco rolled out is an absolute disaster. Thank god I was made redundant last April. A lucky escape.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 28-04-23, 09:08AM
Just had a look at week 14 on frog and it still looks carnage. You have colleagues who work 4 hours spending an hour on 4 different depts. That isn't enough time to get tasks done as by the time you start you're moved elsewhere.

See in smaller stores this would probably work but there is no way its sustainable in Extras that have over 400 bodies.  Larger stores should have been exempt.
Title: Re: New changes happening October.
Post by: CaramelBunny on 28-04-23, 09:24AM
I agree with a previous poster. Given how terribly this has been rolled out heads should roll. The rotas are now an eyesore. I've never seen anything as chaotic. The cherry on the cake is the fact colleague help have had to ask people to not send in help requests, the reason for this is because they don't actually know how to deal with it themselves.

I can't believe its not been halted yet.
Title: Re: New changes happening October.
Post by: GotAClubcard on 28-04-23, 10:05AM
I think its showed the flaws in several systems. For a start the heatmaps/ideal base are completely wrong. Why is the heatmap for example saying that in a busy Extra on a Saturday afternoon there should only be 1 person on Produce so the other two colleagues are being sent to Health and Beauty etc? we've said for years the heatmaps were out off sync and the scheduler has exposed it.
Title: Re: New changes happening October.
Post by: Morris999 on 28-04-23, 12:56PM
Quote from: Sunflowers on 28-04-23, 09:08AMJust had a look at week 14 on frog and it still looks carnage. You have colleagues who work 4 hours spending an hour on 4 different depts. That isn't enough time to get tasks done as by the time you start you're moved elsewhere.

See in smaller stores this would probably work but there is no way its sustainable in Extras that have over 400 bodies.  Larger stores should have been exempt.

Week 14 hasn't been officially updated and ran yet.
It should have done for managers this morning, however as of yet it has officially been completed.

What you are seeing along with week 15 etc is the pre run by the computer before managers have had a chance to do any pre work like temporary shifts changes etc.

It should have updated for this morning for management and then be available from Tuesday for colleagues.
But for some reason it hasn't yet!
Read into that what you will, but with it being a bank holiday weekend, and some project changes meant to be updated for week 14 it's probably been delayed for a few hours/days!
All I know is that if it hasn't come down by 15.00 today it won't get looked at again till Wednesday next week.
So officially until Tuesday just ignore it, and see what it comes back with then!
Now don't get me wrong it will still be a mess, but should take into account the pre work management would have done.
Title: Re: New changes happening October.
Post by: madness on 28-04-23, 03:08PM
Pre work, and before managers have looked at it.  What a load of nonsense.
If only there was some sort of system where managers just had to cover anyone who is sick or on holiday from their department... imagine that.
Title: Re: New changes happening October.
Post by: King1999 on 28-04-23, 03:58PM
What like the good old days. :thumbup:
Title: Re: New changes happening October.
Post by: GotAClubcard on 29-04-23, 08:37AM
Quote from: Eunnii on 26-04-23, 08:34PMThe skills payment issue will need to be addressed because Tesco has found itself in the position of now paying it out twice.

For example, we have a colleague on Dairy who is CSD trained. A CSD colleague is being taken off to be placed on checkouts and the Dairy colleague is being placed on CSD. The CSD colleague is being put back by the manager but because the Dairy colleague got scheduled there and despite being put back they will still receive the skills payment as that is where the scheduler said they should be.

I think what is going to happen now is skilled departments being removed from those who don't have it as a primary.

This was a big discussion in our store yesterday. Similar situation, a regular on checkouts who is CSD trained is being scheduled on there while the CSD colleague they are replacing is being moved to scan as you shop. Both colleagues will get the skills payment because scheduler says so..

So Tesco is now paying out more skilled payments than they did previously. Lets see how quick they roll back on this one. 
Title: Re: New changes happening October.
Post by: MaterialGirl on 30-04-23, 08:41AM
Our two neighbouring stores are moving everyone back each Monday so aren't sticking to the scheduler at all.

Our store manager wants it to fail so is reluctant to move everyone so that HQ can see routines will now be f***ed but he is allowing managers to move certain people around.


Re skills payments for those being moved from non skilled depts to skilled depts while the skilled colleague who should be there is moved elsewhere. They are aware its going to result in paying out double skills payments

I've heard from the People Skills partner that skilled depts might be removed from those who don't have it as a primary. So if Sally from Grocery is ever needed on CSD for example the department manager would just have to manually add the skills payment for that shift.

The easiest fix would have been to just stop skilled colleagues from being moved, even if their hours are in the wrong place.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 30-04-23, 11:46AM
Was this system ever used in J@ck's out of interest?

Never stepped foot inside of one as the nearest one was miles away & don't know of anyone who ever worked there but it feels like they've tried it there (where I imagine it might've worked seeing as it tried to be Aldi/Lidl) and, subsequently, someone at HQ has decided it'll work for other stores... without realising that may not actually be the case for all.

Without being big headed or giving too much away, have tried to be as multi-skilled as possible to have a bit of variety on shift but I fully appreciate that isn't possible for everyone.

Am certainly no Einstein but I also don't need an app to tell me where it might need me when people across the store have a far better idea of right place, right time...
Title: Re: New changes happening October.
Post by: Checkout Superstar on 30-04-23, 01:27PM
I do think it will be paused. The feedback is so negative with stores not even complying that its hard to see how its sustainable.
Title: Re: New changes happening October.
Post by: londoner83 on 30-04-23, 05:33PM
The amount of management time being wasted unpicking the schedule each week must be costing Tesco thousands
Title: Re: New changes happening October.
Post by: NorthbyNorthwest on 30-04-23, 06:01PM
The biggest problem with this system, and Tesco in general is this. They want to be like Aldi and Lidl, but cannot let go of their 'Tesconess'.
The changes could have been implemented years ago, but by putting layers of complexity into the operation instead of stripping it right back as the German leaders do means that this system is doomed to failure. As a good example, I could grab the information for a shrink meeting in five minutes flat, hold the meeting and move on in 20 minutes, next steps were achieved and easy to follow. I walked into the office before I left to find the guy taking over Stock pulling his hair out as the SD has 'produced' a new shrink board with four times the amount of info I had to deal with! It really is a great time to leave!!!!
Title: Re: New changes happening October.
Post by: madness on 30-04-23, 06:52PM
Aldi don't do shrink meetings its a waste of time. No one in store can change a stock level like tesco do daily on 1000s of lines.
Title: Re: New changes happening October.
Post by: NorthbyNorthwest on 30-04-23, 10:57PM
Yes madness, it is, in the world of Trsco, umm...
Madness!!!!!
Title: Re: New changes happening October.
Post by: MaterialGirl on 01-05-23, 04:22PM
Stock Control won't exist as a department within a year, it will be incorporated into the routines of each individual dept.  . Wages will be scaled right back too. If you are a stock and admin manager its not worth staying. The role will soon disappear.
Title: Re: New changes happening October.
Post by: madness on 01-05-23, 05:44PM
stock and admin are now all of fresh as well in our store. So yes i agree it will happen in department. But customer assistants changing stock levels is just madness in my opinion. Especially when you can have the same stock in 4 of 5 different places throughout the stores. and will a part time 10-15 hr a week worker really know or care to find it all?
Title: Re: New changes happening October.
Post by: sammy on 01-05-23, 07:24PM
Fresh stock control isn't a thing in our store any more apart from 2 people to do counts and gap across the week, this changed about 4 weeks ago.  Fresh has now gained the 10 member of stock control job 14 staff at the moment they are all on the same shifts they were doing, and fresh themselves now do the scanning  and reductions.  I've been told that stores are being changed weekly to to work this way.  Full roll out in June sometime.  It's saving a lot of hours across the week.
Title: Re: New changes happening October.
Post by: MaterialGirl on 01-05-23, 08:13PM
You mean the announcement of the changes coming in June or it being rolled out?

I've not heard of an official announcement yet but our SM has said the stock control routines will go into the various departments (non food, grocery, fresh) with stock as its own department no longer existing within the next 12 months. He also seems confident wages will go with colleague administration being expanded slightly to cover exceptions/new contracts etc. Holidays etc will all be approved via the new app so no need for a wage clerk to be there.

Makes you wonder why they kept the stock control managers on when they knew these changes were coming down the line. I know the job14 changes have been very successful in the trial stores. So its not like its even been a secret.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 01-05-23, 08:17PM
Funnily enough, admin Colleagues are exempt from being moved on the Scheduler but wage colleagues are not. That is probably the sign something is coming.
Title: Re: New changes happening October.
Post by: BobbyDazler on 01-05-23, 08:30PM
Quote from: madness on 01-05-23, 05:44PMstock and admin are now all of fresh as well in our store. So yes i agree it will happen in department. But customer assistants changing stock levels is just madness in my opinion. Especially when you can have the same stock in 4 of 5 different places throughout the stores. and will a part time 10-15 hr a week worker really know or care to find it all?

Couldn't agree more. Stock Control should have always been a specialist skill as its not that easy. I cannot wait for Sally from checkouts who has never counted stock in her life being asked to search for and then count in full 172 cases of prosecco at xmas..  ;D
Title: Re: New changes happening October.
Post by: King1999 on 01-05-23, 08:54PM
Personally after being messed about by this company for the past 4 years I can't wait.....don't come crying to me is all I will say.I know what to look for,do and when to do it.If this is happening f*** the place. >:D
Title: Re: New changes happening October.
Post by: Bobmay on 04-05-23, 08:32PM
Quote from: Eunnii on 01-05-23, 04:22PMStock Control won't exist as a department within a year, it will be incorporated into the routines of each individual dept.  . Wages will be scaled right back too. If you are a stock and admin manager its not worth staying. The role will soon disappear.

If it is disappearing they might aswell stay and get redundancy
Title: Re: New changes happening October.
Post by: Sherwoodforest on 05-05-23, 04:21PM
@bobmay there will be no redundancy as everyone on same contract
Title: Re: New changes happening October.
Post by: King1999 on 05-05-23, 06:15PM
The contract that seems to have the usual faces doing more than their fair share and other people announcing I haven't got much to do today and that's their shift until they go home.  If the s*** houses want rid of people do you honestly believe they won't get rid.  The contracts a sham for fleecing out of people as much as they can in their shift ..... not everybody though.
Title: Re: New changes happening October.
Post by: Littlething on 05-05-23, 09:13PM
Has there been trials in stores having stock control into departments or is it all guess work?
Title: Re: New changes happening October.
Post by: King1999 on 06-05-23, 07:35AM
Won't work your still expecting someone to run it and not be paid for it.  They should knock it in the head and stop pissing the staff about.....by the way our warehouse is full, osi wanted done 3 times a week not as company wants, delivery never completed, counts never completed, gap scan taking forever on days its done, job 14 struggling as having to cover pi it's a joke.
Title: Re: New changes happening October.
Post by: lucgeo on 06-05-23, 08:48AM
Open to manipulation...stock won't be counted off by the department or if it is will be counted back on by the manager. If the warehouse's are chocca now, wait till they start skimming on the routines...token gap scans, guessed at counts because nobody will have the time and as the buck now stops with the department, no "lazy  stock controllers" to blame  :-X
Title: Re: New changes happening October.
Post by: SAMCRO on 06-05-23, 10:42AM
Merchandising sits under the umbrella of stock control - will merchandisers be on the chopping block as well? We relevant departments doing their own merchandising?

It has always made sense to be that way, but as a merchandiser I feel I should start updating my CV
Title: Re: New changes happening October.
Post by: Twinkletoes on 06-05-23, 12:11PM
Merchandising team in my store are the 2 most useless workers in shop.  They wouldn't be missed
Title: Re: New changes happening October.
Post by: Sherwoodforest on 06-05-23, 02:40PM
@king1999 if stock control not working in your store then thats stock manager,dept managers failings,dept manager should be tasking the stock manager to complete routines as they impact productivity daily on filling.
Title: Re: New changes happening October.
Post by: King1999 on 06-05-23, 06:02PM
Yes totally agree .it's not stock control not working its everything else.
Title: Re: New changes happening October.
Post by: GotAClubcard on 07-05-23, 06:29PM
Quote from: Eunnii on 01-05-23, 04:22PMStock Control won't exist as a department within a year, it will be incorporated into the routines of each individual dept.  . Wages will be scaled right back too. If you are a stock and admin manager its not worth staying. The role will soon disappear.

Big announcement coming in week 12 about Stock and Wages.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 07-05-23, 07:32PM
Removal of Tesc0 Stores Admin
Role on Work and Pay


Planning thing for week sixteen under selected activity - nice to know they don't even attempt to hide role decimation anymore  :-X
Title: Re: New changes happening October.
Post by: Ever ready on 07-05-23, 07:43PM
A little birdie was over heard saying that wages admin was going to take over the cash office role.
Title: Re: New changes happening October.
Post by: Kazzalou on 07-05-23, 08:25PM
Quote from: whatajoke2019 on 07-05-23, 07:32PMRemoval of Tesc0 Stores Admin
Role on Work and Pay


Planning thing for week sixteen under selected activity - nice to know they don't even attempt to hide role decimation anymore  :-X

What does this mean?
Title: Re: New changes happening October.
Post by: Kazzalou on 07-05-23, 08:43PM
If they are cutting stock control, wages and admin then what was the point in keeping a stock and admin manager? This store is a joke the amount of changes they are pushing through within such a small time scale is very worrying
Title: Re: New changes happening October.
Post by: MaterialGirl on 08-05-23, 01:33PM
Quote from: Kazzalou on 07-05-23, 08:25PM
Quote from: whatajoke2019 on 07-05-23, 07:32PMRemoval of Tesc0 Stores Admin
Role on Work and Pay


Planning thing for week sixteen under selected activity - nice to know they don't even attempt to hide role decimation anymore  :-X

What does this mean?
sounds like admin won't have access to work and pay anymore.
Title: Re: New changes happening October.
Post by: Mrbline on 08-05-23, 02:47PM
Stock admin manager picks up price integrity and still has job 14 and cash office
Title: Re: New changes happening October.
Post by: emma070706 on 08-05-23, 02:56PM
Quote from: Mrbline on 08-05-23, 02:47PMStock admin manager picks up price integrity and still has job 14 and cash office

Job 14 going to department. Cash office is nothing but signing paper work once a week. Price Integrity workload getting less as promotion change window going from 3 weeks to 4/6. Stock and admin manager job be gone in 6 months.
Title: Re: New changes happening October.
Post by: Ashbeck on 08-05-23, 04:41PM
PI getting less? Yeah right. The workload is bigger than ever with constant price increases regardless of promotion cycles.
Title: Re: New changes happening October.
Post by: Kazzalou on 08-05-23, 05:31PM
Quote from: Eunnii on 08-05-23, 01:33PM
Quote from: Kazzalou on 07-05-23, 08:25PM
Quote from: whatajoke2019 on 07-05-23, 07:32PMRemoval of Tesc0 Stores Admin
Role on Work and Pay


Planning thing for week sixteen under selected activity - nice to know they don't even attempt to hide role decimation anymore  :-X

What does this mean?
sounds like admin won't have access to work and pay anymore.

I work in Admin so what does this mean for me? is my role at risk?

Title: Re: New changes happening October.
Post by: Sjm23 on 08-05-23, 06:13PM
Does this also mean the cash office role is at risk?
Title: Re: New changes happening October.
Post by: Kazzalou on 09-05-23, 08:40AM
If all my access to work and pay/frog etc is being taken away I wonder what I'm going to be left doing as Admin? and if Wages is being cut back as well does that mean Managers are expected to now do all their own exceptions, holidays and change of hours/contracts etc?

Can anyone confirm anything?
Title: Re: New changes happening October.
Post by: lucgeo on 09-05-23, 08:57AM
I'd suggest you clue up on redundancy terms, rather than just becoming redeployed into another department  8-)
Title: Re: New changes happening October.
Post by: whatajoke2019 on 09-05-23, 11:20AM
In terms of the Admin role - does the role pack on Colleague Help reflect what you do currently (please forgive my ignorance).

Am wondering if the role is to remain but to operate differently hence the 'removal' on Work and Pay (rather than the role being made obsolete?)

As for PI - in week 18 they are changing the order of the labels so you walk to whatever is nearest, rather than up & down aisles, as this is quicker "apparently".

Title: Re: New changes happening October.
Post by: londoner83 on 09-05-23, 12:45PM
With regards to exceptions-
If managers put shifts on frog in advance & duty removes any absences....then colleagues clock in/out

There won't be any.

Holidays are submitted via the app and once approved go onto work and pay - again if everyone followed the correct procedure there would be nothing to do.



Title: Re: New changes happening October.
Post by: Cbatt566 on 09-05-23, 01:03PM
John Allen needs to resign now... allegations of inappropriate touching 😮😮 https://www.bbc.co.uk/news/business-65532230

Dear or dear...
Title: Re: New changes happening October.
Post by: Kazzalou on 09-05-23, 02:57PM
Quote from: lucgeo on 09-05-23, 08:57AMI'd suggest you clue up on redundancy terms, rather than just becoming redeployed into another department  8-)

I highly doubt they will offer me redundancy. The deli staff didn't get offered it so admin colleagues won't.

This company is now terrible to work for. The fact we have no idea if our jobs are secure is a disgusting way to run a business. How many of these restructures do they need? 
Title: Re: New changes happening October.
Post by: Kazzalou on 09-05-23, 03:05PM
Quote from: londoner83 on 09-05-23, 12:45PMWith regards to exceptions-
If managers put shifts on frog in advance & duty removes any absences....then colleagues clock in/out

There won't be any.

Holidays are submitted via the app and once approved go onto work and pay - again if everyone followed the correct procedure there would be nothing to do.





The new app will take away the need for admin and wages to assist with holidays. Exceptions are a lot lower than what they used to be, at least in ours and can in theory be done within an hour . So I think we always expected Wages to be scaled back or go. Its the shock of ditching Admin that I didn't see coming.
Title: Re: New changes happening October.
Post by: londoner83 on 09-05-23, 03:15PM
But in reality what does Admin do? Apart from doing inductions they largely do part of the management teams role or else do loads of store specific made up tasks.....
Title: Re: New changes happening October.
Post by: MaterialGirl on 09-05-23, 03:25PM
A lot of what Admin do usually keep the store legal. Of course the managers could do it and probably should have the time once the shift leaders are working as they should be.

I doubt admin or wages will go completely because what sort of impact will those colleagues not being there have on Xmas recruitment?   
Title: Re: New changes happening October.
Post by: MaterialGirl on 09-05-23, 03:27PM
Quote from: Cbatt566 on 09-05-23, 01:03PMJohn Allen needs to resign now... allegations of inappropriate touching 😮😮 https://www.bbc.co.uk/news/business-65532230

Dear or dear...

Lets hope he goes asap and his replacement quickly halts the c**p scheduler.
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 09-05-23, 03:33PM
Quote from: Cbatt566 on 09-05-23, 01:03PMJohn Allen needs to resign now... allegations of inappropriate touching 😮😮 https://www.bbc.co.uk/news/business-65532230

Dear or dear...
The important word in your post is 'allegations'
Title: Re: New changes happening October.
Post by: MaterialGirl on 09-05-23, 03:39PM
I remember there being talk ages ago that PI could be at risk but I can't see how they could ever ditch it given price changes are a daily occurrence.

Is PI a skill payment? maybe its that they pain to cut.
Title: Re: New changes happening October.
Post by: Swan13 on 09-05-23, 05:07PM
No PI does not have a skill payment
Title: Re: New changes happening October.
Post by: londoner83 on 09-05-23, 05:39PM
Think the PI plan is to have less promotions and more long term low prices so in simple terms rather than baked beans prices changing every 4 weeks it changes once a year.
Title: Re: New changes happening October.
Post by: King1999 on 09-05-23, 06:25PM
Plans which are just cuts and short cuts aren't long term plans.
Title: Re: New changes happening October.
Post by: King1999 on 09-05-23, 06:57PM
Just to add devaluing which is all it amounts to, jobs and roles makes working for them less attractive by the day.
Title: Re: New changes happening October.
Post by: MaterialGirl on 09-05-23, 07:41PM
Quote from: londoner83 on 09-05-23, 05:39PMThink the PI plan is to have less promotions and more long term low prices so in simple terms rather than baked beans prices changing every 4 weeks it changes once a year.

Food prices usually change with inflation though do they not?

Its hard to see how they ditch PI. It will always be needed in some form. Even if they give it to each department that still means someone doing it. Although the idea we actually have departments now is a joke itself. 
Title: Re: New changes happening October.
Post by: King1999 on 09-05-23, 09:33PM
And yet they still want us to take responsibility for these non departments.
Title: Re: New changes happening October.
Post by: beahead on 10-05-23, 07:44AM
What will happen to cash office staff? Will they be non existing? Who signs the paper work does change order? Who takes cash delivery. The wage cletks have been screwed over now, no redundancy for them. Used and abused again
Title: Re: New changes happening October.
Post by: Swan13 on 10-05-23, 08:17AM
From what I am reading it sounds like they are just removing the wording of Admin Colleague from W & P not the job role ! as it does not pay a skill.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 10-05-23, 07:48PM
Following the store planning guide which was sent to stores this week, we wanted to clarify that the 'Removal
of Tosco Stores Admin Role on Work & Pay' task refers to a removal of access to certain payroll systems for
colleagues who don't complete payroll tasks in their job role. There is a piece of work to remove 'Tosco Stores
Administrator' for colleagues who don't require this access for their job role. We'll give you more information
about this in Week 14.

Title: Re: New changes happening October.
Post by: Fuchsia Bloom on 11-05-23, 12:56AM
Does anyone happen to know if the Team Support role is being affected with the change?
Title: Re: New changes happening October.
Post by: londoner83 on 11-05-23, 07:36AM
Sure someone posted on here team support hours are being dramatically cut back and in many cases it will be someone on the shopfloor just wearing a headset.

With ever more self service tills, less cash in use and scheduler telling colleagues what till to sit on you can easily see its a area where hours could  be scaled back.
Title: Re: New changes happening October.
Post by: Ever ready on 12-05-23, 09:15PM
So all stores with an autosafe in their cash office will become obsolete from July.  Being replaced by volumematic tills or a note counter.  Cash office clerk role will end up bring reduced dramatically.
Title: Re: New changes happening October.
Post by: chris9997 on 14-05-23, 07:13PM
Is anyone else having issues with the hours allocation for replenishment on dairy it is seriously under man hours compared with grocery , what makes it worse is that the mm team leaders stick rigorously to scheduler.
Title: Re: New changes happening October.
Post by: biggerpicture on 14-05-23, 09:27PM
It's a company known issue that Dairy/Meat is wrong in the system. It's been an issue for many years and doesn't seem to be getting fixed anytime soon. Your SM should know this.
Title: Re: New changes happening October.
Post by: madness on 14-05-23, 11:07PM
Yes I personally enjoyed getting the constant kicking for not getting meat and dairy completed with the hours given.
Title: Re: New changes happening October.
Post by: BlueSheep on 17-05-23, 08:22AM
Seems odd that Admin are having access to work and pay cut because I do know for a definite fact that Wages is going and the announcement will be made around week 18. So I can only assume managers will be doing their own exceptions if its not falling down to Admin.

I guess this is to avoid having to pay a skills payment to admin once wages is gone.
Title: Re: New changes happening October.
Post by: Greyninja on 17-05-23, 11:01AM
Quote from: BlueSheep on 17-05-23, 08:22AMSeems odd that Admin are having access to work and pay cut because I do know for a definite fact that Wages is going and the announcement will be made around week 18. So I can only assume managers will be doing their own exceptions if its not falling down to Admin.

I guess this is to avoid having to pay a skills payment to admin once wages is gone.
how do u know for certain the announcement is coming week 18??
Title: Re: New changes happening October.
Post by: fatlad on 17-05-23, 11:05AM
Think you'll find they said AROUND week 18
Title: Re: New changes happening October.
Post by: Sue2609 on 17-05-23, 11:25AM
Where has the info come from around the week 18 announcement regarding wages clerks. 
Title: Re: New changes happening October.
Post by: WAGs on 17-05-23, 11:43AM
I thought there was suppose to be an announcement wk12 this week re: Wage Clerks? Then Admin in wk16 change?  Can someone clarify where wk 18 come from please?
Title: Re: New changes happening October.
Post by: fatlad on 17-05-23, 12:07PM
Stop stressing everyone, what will be will be
Title: Re: New changes happening October.
Post by: King1999 on 17-05-23, 03:03PM
Agreed no point stressing,but typical of this company to create more anxiety when they reckon they support mental health,lip service as usual.Staff bottom of checklist tick.
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 17-05-23, 07:20PM
to be honest - I've not heard or seen anything regarding wages and/or admin anywhere except on here.
Title: Re: New changes happening October.
Post by: AudiTTman on 18-05-23, 09:05PM
Why do we need wage clerks now or even admin, team managers do everything else so a bit more can't hurt surely. Time to cut the role altogether
Title: Re: New changes happening October.
Post by: londoner83 on 19-05-23, 05:48AM
Without wishing to upset the scores of wages and admin colleagues who no doubt give their heart and sole to their role, I tend to agree with the above view. Exceptions in our extra rarely hit double digits for a day & with colleagues being more empowered to do things themselves barring recruitment there is really little admin to do.
Title: Re: New changes happening October.
Post by: Seymee on 19-05-23, 04:21PM
Admin's role pack is a full A4 page. Their job is more complex than I realised.

Wages role pack barely covers 7 lines in comparison.

Title: Re: New changes happening October.
Post by: Superscatty on 19-05-23, 10:34PM
Anyone having trouble getting authentication text on our tesco
Title: Re: New changes happening October.
Post by: Daisylou on 21-05-23, 10:41PM
Quote from: Greyninja on 17-05-23, 11:01AM
Quote from: BlueSheep on 17-05-23, 08:22AMSeems odd that Admin are having access to work and pay cut because I do know for a definite fact that Wages is going and the announcement will be made around week 18. So I can only assume managers will be doing their own exceptions if its not falling down to Admin.

I guess this is to avoid having to pay a skills payment to admin once wages is gone.
how do u know for certain the announcement is coming week 18??
if you know for certain, is it redundancy or a job move?
Title: Re: New changes happening October.
Post by: fatlad on 22-05-23, 05:50AM
Quote from: Superscatty on 19-05-23, 10:34PMAnyone having trouble getting authentication text on our tesco

Yep me
Title: Re: New changes happening October.
Post by: WAGs on 24-06-23, 06:34PM
Quote from: Daisylou on 21-05-23, 10:41PM
Quote from: Greyninja on 17-05-23, 11:01AM
Quote from: BlueSheep on 17-05-23, 08:22AMSeems odd that Admin are having access to work and pay cut because I do know for a definite fact that Wages is going and the announcement will be made around week 18. So I can only assume managers will be doing their own exceptions if its not falling down to Admin.

I guess this is to avoid having to pay a skills payment to admin once wages is gone.
how do u know for certain the announcement is coming week 18??
if you know for certain, is it redundancy or a job move?
Has anybody out there had or aware of any updates on the Wage Clerk jobs situation?  As the job is reducing daily it would be nice to know or have an idea on what's going to be happening!
Title: Re: New changes happening October.
Post by: Swan13 on 26-06-23, 06:40AM
No still waiting to hear ! 25 years in the job ...
Title: Re: New changes happening October.
Post by: Sherwoodforest on 26-06-23, 06:44AM
You'll just be moved onto something  else, no redundancy with serve, pick fill now.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 27-06-23, 07:49AM
SM has told our wage clerk they will probably be moved to dot com in October.  :o
Title: Re: New changes happening October.
Post by: King1999 on 27-06-23, 11:16AM
Such a healthy way to treat your people isn't it.
Title: Re: New changes happening October.
Post by: JJH on 27-06-23, 12:31PM
Healthy as in possibly keeping somebody in a job?
Title: Re: New changes happening October.
Post by: WAGs on 27-06-23, 12:53PM
Quote from: Checkout Superstar on 27-06-23, 07:49AMSM has told our wage clerk they will probably be moved to dot com in October.  :o
What about those that cannot work on Dot.com or lift etc. Seems very unfair that they are being dumped after many years service and may not be fit enough for any where else!
Title: Re: New changes happening October.
Post by: King1999 on 27-06-23, 02:11PM
Quote from: JJH on 27-06-23, 12:31PMHealthy as in possibly keeping somebody in a job?
Yes and no ..... redundancy should be offered if a job goes.But if keeping a job yes,but it may not always suit.
Title: Re: New changes happening October.
Post by: JJH on 27-06-23, 05:13PM
Why should it be offered?

If a business has vacancies then it makes sense to move those from a redundant role into it rather than paying out a fortune. I'd imagine a lot of wages clerks have been with the company for a long time.
Title: Re: New changes happening October.
Post by: Nomad on 27-06-23, 05:30PM
Redundancy should be offered because the soon to be effected employee may find the alternatives unreasonable because of any number of criteria.
Title: Re: New changes happening October.
Post by: BobbyDazler on 27-06-23, 06:10PM
I don't think anything is being announced about wages or admin this week. Changes to stock control are coming in week 24 or 25. There is actually nothing down at all for wages so if the role was going in October something would be on coms about it by now. Maybe they have put it on hold.
Title: Re: New changes happening October.
Post by: BobbyDazler on 27-06-23, 06:14PM
Quote from: JJH on 27-06-23, 05:13PMWhy should it be offered?

If a business has vacancies then it makes sense to move those from a redundant role into it rather than paying out a fortune. I'd imagine a lot of wages clerks have been with the company for a long time.
*If* Wages does go they will not be paying out redundancy. It will be a pay protection package for a while. The issues with the pay protection packages though is that if a wage clerk is now on bread and cake the other bread and cake colleagues will be doing the same job but getting paid less.

This is why skills payments in my honest opinion were more trouble than they were worth. 
Title: Re: New changes happening October.
Post by: Checkout Superstar on 27-06-23, 06:16PM
What sort of terms have to be met for redundancy these days anyway? if you have a live or active warning does that mean they could stop you getting it? 
Title: Re: New changes happening October.
Post by: JJH on 27-06-23, 06:32PM
Quote from: Nomad on 27-06-23, 05:30PMRedundancy should be offered because the soon to be effected employee may find the alternatives unreasonable because of any number of criteria.
Surely that's just open to all kinds of abuse though!
Title: Re: New changes happening October.
Post by: BobbyDazler on 27-06-23, 06:38PM
I'm 100% certain Wages are not getting offered redundancy. I know two Union reps one of whom works with the higher body and no talk of Wages getting a pay out have been conducted.

So if Wages is to be scrapped as a department (and I repeat again - don't think any announcement is coming before September at the earliest)  then you are defo going somewhere on the shop floor.

I think it will probably be next May when both Wages and Admin go. The whole point of the manager shake up was to make the managers do their own admin work. This is why the actual admins lost their work/pay and frog access. They don't need it anymore as the managers are supposed to be doing it, soon wages will lose the same access because managers are going to do that all by themselves too.  Only the Extras still have active admins anyway. None of the smaller stores need them as their managers do it all just like the Extras will soon.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 27-06-23, 06:45PM
Like you say 75% of Tesco stores actually have no Admin Colleagues and the Wage Clerk in the smaller stores is usually a multi skiller who spends most of their time elsewhere.

I can see the logic in the Extras keeping on one Admin Colleague given the size of the legal aspect that a large store brings but it will probably be reduced to something like 4 hours a day rather than a big long 6 or 9 hour shift.
Title: Re: New changes happening October.
Post by: Seymee on 27-06-23, 06:53PM
Quote from: BrightEyes on 27-06-23, 06:10PMI don't think anything is being announced about wages or admin this week. Changes to stock control are coming in week 24 or 25. There is actually nothing down at all for wages so if the role was going in October something would be on coms about it by now. Maybe they have put it on hold.
I wondered this too you know. Perhaps the Scheduler being an out right disaster means they have suspended what was planned.

I do know that its coming though. Wages is going and its worth pointing out to avoid confusion that Admin staff will not be taking over doing Wages. Wages will go completely. Admin staff will have a restricted and reduced role. This is why all Admin staff have lost work and pay access. You don't need it for your role going forward.
Title: Re: New changes happening October.
Post by: Checkout Superstar on 27-06-23, 07:02PM
What is happening to stock control in week 25?
Title: Re: New changes happening October.
Post by: Seymee on 27-06-23, 07:05PM
Job14/PR scanning will move to mornings - has to be completed before 1pm that day on the new system - so they will scan and reduce as they go. No more second reductions. It will be first reductions from 8am and  then straight onto finals for what is left at 1pm and no more fresh colleagues doing the reductions - they will be working stock while the job14 crew do the job they used to do.

Evening scan in for the next day will no longer be needed. Its the first step to incorporating date scanning back into the fresh departments themselves. Stock Control will eventually disappear too. 
Title: Re: New changes happening October.
Post by: Checkout Superstar on 27-06-23, 07:16PM
Ah yes remember now! don't think the job14 team in my store have been told they are getting moved to mornings yet. How much notice are they supposed to be given? 
Title: Re: New changes happening October.
Post by: sammy on 27-06-23, 09:26PM
My store has been doing it this way since April.  Though none of job 14 got moved to the morning as none of them could due to uni and childcare.  They've all been placed across fresh on the hours they were on.  So they moved fresh staff to doing it.  At my store right now they all start reductions at 6am  you have to 5pm to scan in though.  And finals are from 5pm.  We were only given 6 days notice of the change.
Title: Re: New changes happening October.
Post by: candysue on 27-06-23, 10:05PM
The admin in our store hasn't lost access to anything and when I have questioned the point in this when some have and are having to request back again and others haven't I was told that so many other colleagues had access also that they have wiped it clean and admins have to request it back again, everything seems to be a complete shambles!
 Usdaw should be ashamed to call themselves a union for workers how they are letting colleagues be treated lately, they just live in Tesco's pockets
Title: Re: New changes happening October.
Post by: Seymee on 28-06-23, 08:27AM
@Candysue

All except the Wages clerk and line/lead/store managers should have lost access to work and pay. A list of those who still had access (so shift leaders/team support etc) should have then landed on the Store Managers desk and the store manager was to decide whether or not they keep access.

 Requests for Admin Colleagues to regain access should have been sent off but most have been refused even though Admin Colleagues are the ones who are rightly supposed to cover when wages clerk is off. So they are working on fixing this issue but in the usual Tesco way its taking forever.  No one outside of wages or management should now have access to work and pay without clearance.  So if someone who shouldn't have that access still has it they will probably have it revoked soon.

This is because only managers are supposed to be on work and pay going forward.   
Title: Re: New changes happening October.
Post by: Checkout Superstar on 28-06-23, 08:37AM
See in my store Team Support and the Shift Leads still have access to Frog but they can't change any shifts because if they do the Store Manager gets a drop down to say who did it and when  :D its caused chaos at . com as they are terrified of moving people around incase they get in trouble even though making sure everyone was in the right place was supposed to be part of the shift leads job.

 

 
Title: Re: New changes happening October.
Post by: Seymee on 28-06-23, 08:45AM
That is because Tesco felt shift leads/team support were abusing Frog by allocating shifts to 'favourites'. Reason its now getting tracked is to avoid this from happening. All overtime shifts should be placed on Extra Hours equally and fairly for everyone to see.
Title: Re: New changes happening October.
Post by: madness on 28-06-23, 12:47PM
Yes but now no one picks up shifts.
Title: Re: New changes happening October.
Post by: King1999 on 28-06-23, 01:09PM
Exactly.
Title: Re: New changes happening October.
Post by: londoner83 on 29-06-23, 08:18AM
Have exactly the same issue in my store. Any cushy Mon-Fri day shifts get filled instantly but try and get a Fri/Sat evening shift filled....
Title: Re: New changes happening October.
Post by: Nomad on 29-06-23, 12:13PM
Here's a novel idea.  To get people to work Fri/Sat evenings pay a reasonable sum of money to make it worth while for people to lose their leisure time with their friends/family etc.
Title: Re: New changes happening October.
Post by: King1999 on 29-06-23, 05:07PM
Or even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Title: Re: New changes happening October.
Post by: Bobmay on 30-06-23, 01:57PM
As I told people before with the new contract you will not be getting redundancy unless you work nights or your hours will be getting cuts. If you work in morning or evening time dont expect redundancy unless your store closing down or unless you work nights work in pharmacy phone as those are different contracts and different hours.
Title: Re: New changes happening October.
Post by: Bobmay on 30-06-23, 02:00PM
Quote from: WAGs on 27-06-23, 12:53PM
Quote from: Checkout Superstar on 27-06-23, 07:49AMSM has told our wage clerk they will probably be moved to dot com in October.  :o
What about those that cannot work on Dot.com or lift etc. Seems very unfair that they are being dumped after many years service and may not be fit enough for any where else!
There is various jobs available such as checkouts if lifting is heavy.At the end of day there is no refudancy for those who work in admin.
Title: Re: New changes happening October.
Post by: Bobmay on 30-06-23, 02:04PM
Quote from: King1999 on 27-06-23, 02:11PM
Quote from: JJH on 27-06-23, 12:31PMHealthy as in possibly keeping somebody in a job?
Yes and no ..... redundancy should be offered if a job goes.But if keeping a job yes,but it may not always suit.
They wont get redundancy as with the new contract they will be moved to another area.That is the reason why Tesco brought in the new contract.The only ones I see getting redundancy if any will be those working on nights managers pharmacy workers and phone shop workers.Apart from that no one else as they are all on pick serve fill contract.
Title: Re: New changes happening October.
Post by: Bobmay on 30-06-23, 02:07PM
Quote from: Nomad on 27-06-23, 05:30PMRedundancy should be offered because the soon to be effected employee may find the alternatives unreasonable because of any number of criteria.
The new contract was brought in so people who lose their job in their department will be put onto another one.  So in reality they won't get redundancy which is sad.  The last redundancy for people working in evening and mornings were a few years ago, now with the new contract there will be no more redundancy unless you are a manager pharmacy worker or working nights, those are the only areas.
Title: Re: New changes happening October.
Post by: Bobmay on 30-06-23, 02:12PM
Quote from: Checkout Superstar on 27-06-23, 06:16PMWhat sort of terms have to be met for redundancy these days anyway? if you have a live or active warning does that mean they could stop you getting it? 
The only terms if your job will be effected.  Like for example if Tesco removes pharmacy then they will get redundancy as their contract is only for pharmacy or if they work the phone shop.  Or if they work dot com and a driver.  Or if they are a manager.  Also for night workers whose job will be lost.  For anyone else they won't get it as they will not lose their job will not have different hours and can easily work a different department.
Title: Re: New changes happening October.
Post by: Bobmay on 30-06-23, 02:18PM
Quote from: King1999 on 29-06-23, 05:07PMOr even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Tesco will never drop that.  In fact they wished they had done it sooner.  if they need to cut hours now they can and instead move people around without no large payout.
Title: Re: New changes happening October.
Post by: King1999 on 30-06-23, 04:03PM
The new contract is laughable....pretty sure an app is ruining the company now.....see what I did there. :D
Title: Re: New changes happening October.
Post by: kaled78 on 30-06-23, 07:08PM
are any stores actually following the app and putting staff where it sends them?,we are still being told to ignore it by our store manager and just stay on our current departments
Title: Re: New changes happening October.
Post by: jonty on 30-06-23, 07:09PM
Who moved the rock?  ???  :D
Title: Re: New changes happening October.
Post by: chris9997 on 01-07-23, 07:07AM
Quote from: kaled78 on 30-06-23, 07:08PMare any stores actually following the app and putting staff where it sends them?,we are still being told to ignore it by our store manager and just stay on our current departments
I don't see the point of the app as does not actually tell you where you are other than grocery or fresh (on nights anyway)you generally still have to find a manager to say where you are on grocery or fresh.
)
Title: Re: New changes happening October.
Post by: King1999 on 01-07-23, 09:12AM
The app is pointless, move people around who know what they are doing, put others where they are clueless.  Everyone's fed up enough as it is.  I just think it laughable that the zero engagement the company has with its staff now will only continue this vicious circle.
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 01-07-23, 10:31AM
Disagree - I use it to take extra hours and book time off at my convenience.
Title: Re: New changes happening October.
Post by: Bobmay on 01-07-23, 03:23PM
Very soon they will get rid of cleaners in big stiresjust like in express.Tesco loves cutting down staff numbers now they sill simply not pay redundancy avd just move people around what a dump it has become.
Title: Re: New changes happening October.
Post by: MerchMan007 on 01-07-23, 03:31PM
Can't understand why people stay if they find the place so bad to work for  8-)
Title: Re: New changes happening October.
Post by: Julie Glasson on 01-07-23, 04:55PM
Quote from: JJH on 27-06-23, 06:32PM
Quote from: Nomad on 27-06-23, 05:30PMRedundancy should be offered because the soon to be effected employee may find the alternatives unreasonable because of any number of criteria.
Surely that's just open to all kinds of abuse though!
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 01-07-23, 05:02PM
Quote from: Bobmay on 01-07-23, 03:23PMVery soon they will get rid of cleaners in big stiresjust like in express.Tesco loves cutting down staff numbers now they sill simply not pay redundancy avd just move people around what a dump it has become.
If it's such a dump - why are you still there Bobmay?
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 01-07-23, 05:04PM
Quote from: MerchMan007 on 01-07-23, 03:31PMCan't understand why people stay if they find the place so bad to work for  8-)
👍
Title: Re: New changes happening October.
Post by: King1999 on 01-07-23, 05:16PM
Compared to a few years ago it is bad, people expect better treatment not too much to ask from a multi billion company is it.  They stay because they have families and bills to look after there's no moral high ground at Tesco.....trouble is there's always the opinionated on either side.  Just go in treat it as a job and don't let them try to make out its more than that.
Title: Re: New changes happening October.
Post by: Nomad on 01-07-23, 05:26PM
Quote from: Julie Glasson on 01-07-23, 04:55PM
Quote from: JJH on 27-06-23, 06:32PM
Quote from: Nomad on 27-06-23, 05:30PMRedundancy should be offered because the soon to be effected employee may find the alternatives unreasonable because of any number of criteria.
Surely that's just open to all kinds of abuse though!
Yes, just like there is in all walks and levels of life.  Some of the biggest abuses are at the top of the tree.
Title: Re: New changes happening October.
Post by: JJH on 01-07-23, 06:57PM
Oh so we're playing whataboutery? I see, in that case it's payouts for all!

I'm being obtuse of course, I'd find it very hard to believe there isn't a suitable role wages clerk could move into.
Title: Re: New changes happening October.
Post by: JJH on 01-07-23, 06:59PM
Quote from: MerchMan007 on 01-07-23, 03:31PMCan't understand why people stay if they find the place so bad to work for  8-)
Never understood this, we don't work in an environment with non-transferable skills.

I know when I've had frustrations with the company I actively searched for jobs elsewhere and had a couple of interviews.
Title: Re: New changes happening October.
Post by: Nomad on 01-07-23, 07:15PM
I'm not playing anything.  I am pointing out, as most adults know, that there is abuse in all systems, ranging from (and higher) a  MP/councillor or CEO being 'inventive' with their expenses claims, to a newspaper boy/girl picking up a sweet from the 'Pick N Mix' on their way through the store.

To point out redundancy situations could be open to abuse seemed a trivial point to make.
Title: Re: New changes happening October.
Post by: madness on 01-07-23, 08:18PM
Quote from: Bobmay on 30-06-23, 02:18PM
Quote from: King1999 on 29-06-23, 05:07PMOr even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Tesco will never drop that.  In fact they wished they had done it sooner.  if they need to cut hours now they can and instead move people around without no large payout.
Yep 100%
They believed that people were far more loyal and wouldnt take the money and just move to another retailer.
Title: Re: New changes happening October.
Post by: Bobmay on 02-07-23, 05:20AM
Quote from: BritishRacingGreen on 01-07-23, 05:02PM
Quote from: Bobmay on 01-07-23, 03:23PMVery soon they will get rid of cleaners in big stiresjust like in express.Tesco loves cutting down staff numbers now they sill simply not pay redundancy avd just move people around what a dump it has become.
If it's such a dump - why are you still there Bobmay?
Most of us that stay are waiting for redundancy. I would I am lucky working nights in express store because very soon they will be removing nights from it just like they did in various stores.
Title: Re: New changes happening October.
Post by: Bobmay on 02-07-23, 05:25AM
Quote from: JJH on 01-07-23, 06:59PM
Quote from: MerchMan007 on 01-07-23, 03:31PMCan't understand why people stay if they find the place so bad to work for  8-)
Never understood this, we don't work in an environment with non-transferable skills.

I know when I've had frustrations with the company I actively searched for jobs elsewhere and had a couple of interviews.
Most of did do that we would find other jobs in other places. However we now very soon considering we are the last few Express with nights we would be disappointed if we left than a few weeks later they gave out redundancy.
Title: Re: New changes happening October.
Post by: Bobmay on 02-07-23, 05:32AM
Quote from: madness on 01-07-23, 08:18PM
Quote from: Bobmay on 30-06-23, 02:18PM
Quote from: King1999 on 29-06-23, 05:07PMOr even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Tesco will never drop that.  In fact they wished they had done it sooner.  if they need to cut hours now they can and instead move people around without no large payout.
Yep 100%
They believed that people were far more loyal and wouldn't take the money and just move to another retailer.
Retail is far more competitive today. Tesco wants to work on the model of lidl and aldi. Where there us no redundancy and people are moved around where they need them. Why pay 40k for redundancy when you can just put someone on different departments which saves cost of training and interviews plus the person has experience.  In my  situation it is far better since I work in Express store for nights so if they do want to cut in order to save they will need to pay redundancy.  Considering I work nights and get paid 14.30 an hour and 16 pound an hour on bank holidays and Sundays, I strongly believe they will want to cut that.  They are already struggling for staff in morning evenings anyway.
Title: Re: New changes happening October.
Post by: Morrissey1912 on 02-07-23, 09:57AM
Ah Bombay must be your quarterly year rant hoping for redundancy.Said it before you won't get it
Title: Re: New changes happening October.
Post by: madness on 02-07-23, 12:38PM
Quote from: Bobmay on 02-07-23, 05:32AM
Quote from: madness on 01-07-23, 08:18PM
Quote from: Bobmay on 30-06-23, 02:18PM
Quote from: King1999 on 29-06-23, 05:07PMOr even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Tesco will never drop that.  In fact they wished they had done it sooner.  if they need to cut hours now they can and instead move people around without no large payout.
Yep 100%
They believed that people were far more loyal and wouldnt take the money and just move to another retailer.
Retail is far more competitive today. Tesco wants to work on the model of lidl avd aldi. Where there us no redundancy avd people are moved around where they need them. Why pay 40k for redundancy when you can just put somone on different departments which saves cost of trainings and interviews plus the person has experience. In my  situation it is far better since I work in Express store for nights so if they do want to cut in order to save they will need to pay redundancy. Considering I work nights avd get paid 14.30 an hour and 16 pound an hour on bank holidays avd sundays I strongly believe they will want to cut that. They are already struggling for staff in morning evenings anyway.
Agreed they want the Aldi Lidl model but they dont want to drop the beurocratic c**p that tesco has. 18 year old kids on 12 hr contracts that are 1 month into a job being allowed to change stock levels is madness...
Title: Re: New changes happening October.
Post by: sammy on 02-07-23, 01:53PM
Are we still meant to be rumbling for 2 hours a day?
Title: Re: New changes happening October.
Post by: WAGs on 02-07-23, 11:15PM
Quote from: madness on 02-07-23, 12:38PM
Quote from: Bobmay on 02-07-23, 05:32AM
Quote from: madness on 01-07-23, 08:18PM
Quote from: Bobmay on 30-06-23, 02:18PM
Quote from: King1999 on 29-06-23, 05:07PMOr even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Tesco will never drop that.  In fact they wished they had done it sooner.  if they need to cut hours now they can and instead move people around without no large payout.
Yep 100%
They believed that people were far more loyal and wouldnt take the money and just move to another retailer.
Retail is far more competitive today. Tesco wants to work on the model of lidl avd aldi. Where there us no redundancy avd people are moved around where they need them. Why pay 40k for redundancy when you can just put somone on different departments which saves cost of trainings and interviews plus the person has experience. In my  situation it is far better since I work in Express store for nights so if they do want to cut in order to save they will need to pay redundancy. Considering I work nights avd get paid 14.30 an hour and 16 pound an hour on bank holidays avd sundays I strongly believe they will want to cut that. They are already struggling for staff in morning evenings anyway.
Agreed they want the Aldi Lidl model but they dont want to drop the beurocratic c**p that tesco has. 18 year old kids on 12 hr contracts that are 1 month into a job being allowed to change stock levels is madness...
Why do you Night workers think thet will be made redundant?  When you are all on the same contract as a Wage Clerk or any other member of Staff since October?  Both jobs are going at some point in actual fact as Night workers you can do fill in days they will ask for you to do twilight's or something!  Where as alot of Wage Clerk's only do Wages and are too old to be filling, picking, etc.
Title: Re: New changes happening October.
Post by: Doodah on 03-07-23, 12:16AM
I pointed out a few months ago that in Ireland we seem to be implementing new routines ahead of the UK now. Changes to reductions/size of management teams/shift leads etc, and that lots of the speculation around redundancy would be clear in February as it's been blatantly obvious over here for close to ten years that tesco were gearing up to reduce the nightcrews as much as possible.

We had about 12 stores over here  with nightcrews (all extras with big dotcom operations). Big push last year to refit a huge number of stores. 5 of the stores with a nightcrew had there refits completed before Xmas last year and lo and behold come February this year there were nightshift redundancies. Some gone completely, others down to a manager and 3 staff (that store takes 1.5 million on a good week). I have it on good authority the staff in that store were told they don't have long left either. The other 7 shops with nightcrews will have the refits completed soon.

We've also cut dotcom slots so the pick is pushed out and doesn't start until 8am.

It's all heading in the direction  of nights going in as many stores as the depot can accomodate. And it will mean redundancy offers for nights as nights to days is legally an unreasonable request and grounds for redundancy.
Title: Re: New changes happening October.
Post by: Doodah on 03-07-23, 12:42AM
And just to clarify some points on my previous post, those store  refits included all new freezers, fridges and produce cabinets, the fridges all have doors and the produce cabinets all have the insulated curtain you pull down when the store is presumably closed to save on energy. All lighting was redone in the stores (including new timing circuits).

General feeling here is that the refits were part of a tax dodge after the windfall covid profits.

The company is killing a few birds with one stone here, spend the money while they have it/refit the stores to be more energy efficient/do it while there's still a nightcrew in place/ then clear out the night teams and reap the energy savings. The shops are lit up like Xmas trees over night for literally 2 or 3 people in some stores.

My advice to anyone on nights with a good number of years of service is to stick it out for 6 to 18 months and your in with a shot at redundancy. Take it if they offer it.

The last rounds of redundancy I saw 2 guys on nights with the same service. One took a move to days, got an 8k payout (lost 4k on tax) store manager played on his fears of not finding other work too easily and convinced him totake the move. The other guy took 25k in redundancy (tax free) and got a phone call less than two months later to come back despite there being a supposed 6 month minimum break between redundancy and returning to the company
Title: Re: New changes happening October.
Post by: NeglectedBaker on 03-07-23, 02:16AM
Can't wait to see the comments on above post  :thumbup:  thank you for taking the time to share this
Title: Re: New changes happening October.
Post by: Duff McKagan on 03-07-23, 01:26PM
Come on @Bobmay, where you at? They're singing your song here....
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 03-07-23, 02:15PM
 ;D
Title: Re: New changes happening October.
Post by: Duff McKagan on 03-07-23, 02:42PM
Quote from: sammy on 02-07-23, 01:53PMAre we still meant to be rumbling for 2 hours a day?
It's at the store managers discretion...some do it, some don't...its not a requirement anymore
Title: Re: New changes happening October.
Post by: fatlad on 04-07-23, 09:35PM
Anyone got link to download new colleague app please ?
QuotePlease do not make same post in two topics.  Admin.
Title: Re: New changes happening October.
Post by: Biscuit tin on 05-07-23, 05:22PM
If I was on Nights I'd be holding out for redundancy too. It'll be coming soon enough, and they're the only department that'll still qualify for it. The stress of hanging on for my last few years paid off handsomely when they had the bakery cull, and I snapped their hands off to get out.
Title: Re: New changes happening October.
Post by: Danman on 05-07-23, 06:26PM
You say that nights are the last to qualify for redundancy. If nights do go, then the bakers will have nowhere to go on their hours and also qualify for redundancy.
Title: Re: New changes happening October.
Post by: chris9997 on 05-07-23, 06:47PM
Quote from: Doodah on 03-07-23, 12:42AMAnd just to clarify some points on my previous post, those store  refits included all new freezers, fridges and produce cabinets, the fridges all have doors and the produce cabinets all have the insulated curtain you pull down when the store is presumably closed to save on energy. All lighting was redone in the stores (including new timing circuits).

General feeling here is that the refits were part of a tax dodge after the windfall covid profits.

The company is killing a few birds with one stone here, spend the money while they have it/refit the stores to be more energy efficient/do it while there's still a nightcrew in place/ then clear out the night teams and reap the energy savings. The shops are lit up like Xmas trees over night for literally 2 or 3 people in some stores.

My advice to anyone on nights with a good number of years of service is to stick it out for 6 to 18 months and your in with a shot at redundancy. Take it if they offer it.

The last rounds of redundancy I saw 2 guys on nights with the same service. One took a move to days, got an 8k payout (lost 4k on tax) store manager played on his fears of not finding other work too easily and convinced him totake the move. The other guy took 25k in redundancy (tax free) and got a phone call less than two months later to come back despite there being a supposed 6 month minimum break between redundancy and returning to the company
Personally I don't think you can compare UK mainland to Ireland as I would expect the running of the stores differ quite considerably.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 05-07-23, 07:33PM
Quote from: fatlad on 04-07-23, 09:35PMAnyone got link to download new colleague app please ?
QuotePlease do not make same post in two topics.  Admin.
I think the My T one can be downloaded via C0lleague Help and the Q app is via the app store.
Title: Re: New changes happening October.
Post by: Doodah on 05-07-23, 08:23PM
 
Quote from: chris9997 on 05-07-23, 06:47PMPersonally I don't think you can compare UK mainland to Ireland as I would expect the running of the stores differ quite considerably.
That was the case many years ago when the Irish operation was making money hand over fist, upper echelons were left to their own devices. Then the recession hit and the discounters started gaining a serious foothold,so the Irish operation came under more scrutiny and the  last ten years has seen a big push to get stores running as close to the UK setup as possible. And as I said I've noticed them make changes here over the last few years and then see it implemented in the UK by following threads on here.

The real crux of whether a stores night team will go or not will depend on the capabilities of distribution to get deliveries in at the new time. Either early 4/5am or 8/9 pm the evening before, that's the only barrier to removing nights at this point.
Title: Re: New changes happening October.
Post by: Bobmay on 06-07-23, 02:57PM
Quote from: WAGs on 02-07-23, 11:15PM
Quote from: madness on 02-07-23, 12:38PM
Quote from: Bobmay on 02-07-23, 05:32AM
Quote from: madness on 01-07-23, 08:18PM
Quote from: Bobmay on 30-06-23, 02:18PM
Quote from: King1999 on 29-06-23, 05:07PMOr even more novel.....drop the serve, pick and fill BS and give people pride in their jobs again, so they want to do the extra shifts.  Creating a place where they enjoy their job and want to do more, like it use to be.  Never happen I know.
Tesco will never drop that.  In fact they wished they had done it sooner.  if they need to cut hours now they can and instead move people around without no large payout.
Yep 100%
They believed that people were far more loyal and wouldnt take the money and just move to another retailer.
Retail is far more competitive today. Tesco wants to work on the model of lidl avd aldi. Where there us no redundancy avd people are moved around where they need them. Why pay 40k for redundancy when you can just put somone on different departments which saves cost of trainings and interviews plus the person has experience. In my  situation it is far better since I work in Express store for nights so if they do want to cut in order to save they will need to pay redundancy. Considering I work nights avd get paid 14.30 an hour and 16 pound an hour on bank holidays avd sundays I strongly believe they will want to cut that. They are already struggling for staff in morning evenings anyway.
Agreed they want the Aldi Lidl model but they dont want to drop the beurocratic c**p that tesco has. 18 year old kids on 12 hr contracts that are 1 month into a job being allowed to change stock levels is madness...
Why do you Night workers think thet will be made redundant?  When you are all on the same contract as a Wage Clerk or any other member of Staff since October?  Both jobs are going at some point in actual fact as Night workers you can do fill in days they will ask for you to do twilight's or something!  Where as alot of Wage Clerk's only do Wages and are too old to be filling, picking, etc.
They can ask us but if we disagree than they will have to pay us redundancy. Nightbare the only few left that cant be changed unless they pay redundancy
Title: Re: New changes happening October.
Post by: Bobmay on 06-07-23, 03:02PM
Quote from: Doodah on 03-07-23, 12:42AMAnd just to clarify some points on my previous post, those store  refits included all new freezers, fridges and produce cabinets, the fridges all have doors and the produce cabinets all have the insulated curtain you pull down when the store is presumably closed to save on energy. All lighting was redone in the stores (including new timing circuits).

General feeling here is that the refits were part of a tax dodge after the windfall covid profits.

The company is killing a few birds with one stone here, spend the money while they have it/refit the stores to be more energy efficient/do it while there's still a nightcrew in place/ then clear out the night teams and reap the energy savings. The shops are lit up like Xmas trees over night for literally 2 or 3 people in some stores.

My advice to anyone on nights with a good number of years of service is to stick it out for 6 to 18 months and your in with a shot at redundancy. Take it if they offer it.

The last rounds of redundancy I saw 2 guys on nights with the same service. One took a move to days, got an 8k payout (lost 4k on tax) store manager played on his fears of not finding other work too easily and convinced him totake the move. The other guy took 25k in redundancy (tax free) and got a phone call less than two months later to come back despite there being a supposed 6 month minimum break between redundancy and returning to the company
I told everyone on here months ago tesco will be cutting nights either fully or to twilight no one listened.And fnanj you for probing my point that they will cut it eventually.
Title: Re: New changes happening October.
Post by: Bobmay on 06-07-23, 03:04PM
Quote from: Duff McKagan on 03-07-23, 01:26PMCome on @Bobmay, where you at? They're singing your song here....
Don't worry mate I will be getting redundancy very soon.  The store I work in is one of the final stores that is an express that still has nights.  They announced a few months ago they will be making a decision soon whether to remove it.
Title: Re: New changes happening October.
Post by: Seymee on 23-07-23, 06:37PM
The decision to ditch the Wage Clerk has been put on hold. So they won't be going in October after all.
Title: Re: New changes happening October.
Post by: Jamesowhiteo on 23-07-23, 07:28PM
Any more details Mikoo?
Title: Re: New changes happening October.
Post by: WAGs on 23-07-23, 08:30PM
Quote from: Mikoo on 23-07-23, 06:37PMThe decision to ditch the Wage Clerk has been put on hold. So they won't be going in October after all.
How do you know that?  The work is disappearing daily! What are we suppose to do?  The Job description has only about 7 jobs 4 disappeared with HRAM!
Title: Re: New changes happening October.
Post by: fscer on 24-07-23, 03:26PM
Its still going ahead.
Title: Re: New changes happening October.
Post by: Seymee on 24-07-23, 05:21PM
It isn't. The last day of the wage clerk role should have been September 30th. All plans are on hold and consultation which should have started next week scrapped.

Ditto with the plans to roll out job14 to mornings which was due to start in two weeks.  That is also on hold.
Title: Re: New changes happening October.
Post by: monty67 on 24-07-23, 08:57PM
I don't know how much more of this uncertainty I can take.
My mental health is getting worse by the day!
The wage clerk role has been chipped away at until there is so little to do it is ridiculous.
I wish they would just make a decision and tell us what is happening with our role.
Title: Re: New changes happening October.
Post by: WAGs on 25-07-23, 09:53AM
Totally agree, this has been going on far to long!  We need to know so  can decide to either apply for another vacancy internal or another job if its redundancy etc.  I bet they will do it at Christas or something when no jobs available!  The stress/worry this is causing so many long standing loyal staff! Tesco and Mental health for their staff😆
Title: Re: New changes happening October.
Post by: King1999 on 25-07-23, 11:30AM
Tesco are a joke on mental health,they couldn't careless.
Title: Re: New changes happening October.
Post by: grim up north on 25-07-23, 12:46PM
Are you wage clerks who, by your own admission, doing practically nothing these days, helping on the shop floor or something with all this spare work time to make the day pass quicker?
Title: Re: New changes happening October.
Post by: Checkout Superstar on 25-07-23, 02:06PM
The admins have less to do than the Wage Clerks these days, they don't even have access to anything anymore.
Title: Re: New changes happening October.
Post by: WAGs on 25-07-23, 03:58PM
Checkout Superstar, that's not true if you look at the new Admin Job description it's 3 times the size of Wage Clerk's half of the new wage clerk job description was HRAM which is not valid on W&P. Please do check your info! 
Title: Re: New changes happening October.
Post by: Checkout Superstar on 25-07-23, 04:44PM
I don't need to check my info. I'm not doubting how much admin used to have to do, I'm saying now that ALL admins have had people access removed from them. Its been a company wide thing some are being given it back but many have had requests refused.

I heard from my store manager directly that the Wage role is going and that the admin role will be drastically reduced in hours too. All wage and admin colleagues will be put into consultation with the highest scorer staying in the new admin role and the others moving to new departments. 

I don't know how the scoring will work, I'm guessing stuff like sickness, overtime, availability, warnings and reviews will play the biggest part.
 
I have no reason to doubt that is coming. The fact all Admin Colleagues have lost people access tells me the changes they plan to roll out accidently came a bit too soon.

The facts: are: the scheduler once working correctly should remove all exceptions. Sick calls etc are supposed to be dealt with by managers anyway and very soon recruitment will fall solely to managers too. The whole point of the shift leaders was to free up managers to be their own admins.
Title: Re: New changes happening October.
Post by: BobbyDazler on 25-07-23, 04:56PM
Feels like we've already had this chat but Extras are the only one's that still have admins.  All the other Tesco manage fine without them, and in the all non Extras the wage clerks are multi skilled.

It was always going to come where Extras followed suit and got rid. 
Title: Re: New changes happening October.
Post by: Elly1519 on 25-07-23, 06:19PM
Quote from: grim up north on 25-07-23, 12:46PMAre you wage clerks who, by your own admission, doing practically nothing these days, helping on the shop floor or something with all this spare work time to make the day pass quicker?
I'm still as busy as ever.

Some managers have started to do things which I used to do and then I spend half my shift sorting out the mess they've made.
I no longer tell them what they are doing wrong because I've had the same conversation day in day out, week in week out for the last 2 years.
Unless the Company do some major training with the managers God help all of you because pay queries are going to go through the roof. 
Most of them don't know/understand Company policies so that will lead to even more problems.
And as for spending days/weeks/months trying to sort out an issue via Colleague Help. Yeah, right. My current record is 84 days trying to sort somebody's pay out. Mistake after mistake by CH, where they assumed what the problem was and acted without asking for further information.
Title: Re: New changes happening October.
Post by: BobbyDazler on 25-07-23, 08:00PM
^^ That Elly is why I think this is the other way around. I don't think its the Wage Clerk role at risk. Its the Colleague Admin role that is going.

Look at the evidence, all admin colleagues have had their access to People, Frog and Tam revoked. The Wages clerk was not effected only Admins.

Like I said. In all stores but Extras the Wage Clerks are multi skilled who only do a few hours on wages then work on the shop floor for the rest of the time. So its easier to ditch the Admin role, keep Wages and have them multi skilled. 

Bookmark me.  ;) Good luck to all Wages and Admin Colleagues who are likely to end up fighting it out for the same job.  Tesco sure knows how to make us all love working here.
Title: Re: New changes happening October.
Post by: MaterialGirl on 25-07-23, 08:16PM
Sorry but what I'm reading cannot be true in the slightest.

The past two users sum up the most likely outcome. In all stores a Wage Clerk exists, in all stores the Colleague Admin role does not. Only Extras and some select Superstores still have the Admin role. Yet the Wages role is in each and every store regardless of size.

Therefore if Wages and Admin are merging its likely to be the Wage Clerk who stays and the admins get a bye bye. It would be grossly unfair to remove the Wage Clerk in any consultation if their job role isn't actually going.. .
Title: Re: New changes happening October.
Post by: BobbyDazler on 25-07-23, 08:24PM
Wages won't be going. As you said every store needs and has one in some shape or form.

My guess is that Wages will absorb Admin tasks like the legal compliance stuff, possibly recruitment too.   

So as its a new role all wages and admin colleagues will go into consolation and be ranked on what ever point system they decide to use.
Title: Re: New changes happening October.
Post by: MaterialGirl on 25-07-23, 08:32PM
I still don't see that holding up. If the Wages role isn't actually going then they can't just remove the current Wage clerk and replace them with an Admin  :D The Wage clerk surely stays as they are and its the Admins at risk - new job title or no new job title  - Wages will still be there.. 
Title: Re: New changes happening October.
Post by: Seymee on 26-07-23, 07:40AM
Good point well made tbf

I did always think it was strange they would ditch Wages but keep admin when admins only exist in the Extras anyway. Maybe this is why they have put it all on hold it could just be the admins that are going.

That would certainly make more sense given all the access changes.
Title: Re: New changes happening October.
Post by: MaterialGirl on 26-07-23, 07:50AM
Wages and Admin are treated as two different departments. If Wages is still going to be there, which it certainly will be even under a new title, then the Wage Clerk holds all the cards. Its the Admin role that is changing therefore it technically should be only admins effected.

That's my take and I've seen no evidence to suggest otherwise. Fact Admins no longer have People Access would back up my theory.
Title: Re: New changes happening October.
Post by: WAGs on 26-07-23, 08:27AM
Quote from: Eunnii on 26-07-23, 07:50AMWages and Admin are treated as two different departments. If Wages is still going to be there, which it certainly will be even under a new title, then the Wage Clerk holds all the cards. Its the Admin role that is changing therefore it technically should be only admins effected.

That's my take and I've seen no evidence to suggest otherwise. Fact Admins no longer have People Access would back up my theory.
I disagree with that theory as they don't want to be paying WC .42p so it will be WC and the reason behind taking access away from Admins and everyone else is so that the job will decrease it will probably be amalgamation with recruitment for inductions etc. have a new name e.g Resources no extra premium as their job will be far less more of a guardian when needed on shop-floor rest of the time.

As Manager's /Shift Leaders will be doing most of it! Tesco do not want people with knowledge look how many Managers we have lost for kids that know nothing don't know people policies etc. just want yes/no kids that.  As Colleagues will be doing everything themselves on their apps its up to the individual to source the info they require, book their own lifestyle, maternity, everything! 
Title: Re: New changes happening October.
Post by: Seymee on 26-07-23, 08:50AM
But it's only Admins who have had access revoked. They are deemed not important enough for People Access.

That says alot
Title: Re: New changes happening October.
Post by: Dingding on 26-07-23, 09:56AM
Quote from: WAGs on 26-07-23, 08:27AM
Quote from: Eunnii on 26-07-23, 07:50AMWages and Admin are treated as two different departments. If Wages is still going to be there, which it certainly will be even under a new title, then the Wage Clerk holds all the cards. Its the Admin role that is changing therefore it technically should be only admins effected.

That's my take and I've seen no evidence to suggest otherwise. Fact Admins no longer have People Access would back up my theory.
I disagree with that theory as they don't want to be paying WC .42p so it will be WC and the reason behind taking access away from Admins and everyone else is so that the job will decrease it will probably be amalgamation with recruitment for inductions etc. have a new name e.g Resources no extra premium as their job will be far less more of a guardian when needed on shop-floor rest of the time.

As Manager's /Shift Leaders will be doing most of it! Tesco do not want people with knowledge look how many Managers we have lost for kids that know nothing, don't know people policies etc. just want yes/no kids.  As Colleagues will be doing everything themselves on their apps its up to the individual to source the info they require, book their own lifestyle, maternity, everything! 
:thumbup:
Title: Re: New changes happening October.
Post by: Checkout Superstar on 26-07-23, 02:47PM
Coms has come down to say Admin Colleagues will not be getting access back. Only the store manager and Wage Clerk should have People Access as of now.
Title: Re: New changes happening October.
Post by: WAGs on 27-07-23, 12:24AM
Quote from: Checkout Superstar on 26-07-23, 02:47PMComs has come down to say Admin Colleagues will not be getting access back. Only the store manager and Wage Clerk should have People Access as of now.
So, at Extra's who does the Wage Clerk role whilst He/She is on Holiday/sick/days off??
Title: Re: New changes happening October.
Post by: Checkout Superstar on 27-07-23, 02:31AM
When it relates to absences the team managers are supposed to take care of it themselves... the coms for that came down several weeks ago. I'm guessing if the wage clerk is off then it's the wage/admin manager who does it in their absence.

However, Wages *is* going and sorry to burst anyones bubble it will not be rebranded or merged with Admin.  The changes you are seeing now are in preparation for it.  I did keep warning ya'll. I was told by my store manager who heard it from his wife (who just so happens to be Area Manager) Wages will disappear and Admin  will be reduced to 4 hours a day. It's all slotting into place.
Title: Re: New changes happening October.
Post by: Elly1519 on 27-07-23, 04:52AM
Quote from: WAGs on 27-07-23, 12:24AM
Quote from: Checkout Superstar on 26-07-23, 02:47PMComs has come down to say Admin Colleagues will not be getting access back. Only the store manager and Wage Clerk should have People Access as of now.
So, at Extra's who does the Wage Clerk role whilst He/She is on Holiday/sick/days off??
I had to leave my log in details (not very security focused) so Admin could do my job while I was on holiday.   
Title: Re: New changes happening October.
Post by: MaterialGirl on 27-07-23, 07:49AM
Unfortunately I have to backtrack on my previous comments.

This is what my store manager told me (Admin) and our Wage Clerk yesterday after the coms about access came down.

Admins will not be getting access to People back - this came down on coms yesterday so is now official. They have politely requested all stores stop sending off access requests as they will not be acted on.. 

Managers are to deal with all staff absences themselves. So if an absence which hasn't been coded shows up as an exception its a Lets Talk for the Manager concerned. This came down on coms about 5 weeks ago so is also now official

All holidays can only be submitted via MyTesco for approval. Any holidays which are manually allocated or come up as an exception will be another Lets Talk for Manager concerned.  The SM can now see everything - don't ask how cos I don't know.

All extra hours/new contracts etc have to be uploaded/processed onto Frog by said department manager concerned.

Recruitment is to be done by department managers - the only role Admin will now play in Recruitment are Inductions.

This brings all larger stores pretty much in line with smaller stores where Managers do it all themselves.

Clearly all this is showing a phasing out of the Wage Clerk which Managers taking up the bulk of Wages tasks themselves. We can all talk about how much of a disaster this will be but the direction of travel here is clear. The SM said he is expecting an announcement on Wages mid August.

Where this leaves Admins remains to be seen but any idea that Admins will become the new Wages is very misguided and given its now official that Admins are not getting People Access back its time to wake up to what is happening. I think Wages will be gone by the end of the year and Admin will be gone, or very scaled back, by this time next summer. 
Title: Re: New changes happening October.
Post by: whatajoke2019 on 27-07-23, 08:43AM
All I can say is "good luck" to those colleagues of mine who 'step up' and promise they'll get paid as such - if it weren't for our wages and admin they'll still be fighting for it long after they've left the company with our current TM  :-X.

Just makes you wonder when all of these changes are going to stop.
Title: Re: New changes happening October.
Post by: WAGs on 27-07-23, 01:06PM
Quote from: Elly1519 on 27-07-23, 04:52AM:P
Quote from: WAGs on 27-07-23, 12:24AM
Quote from: Checkout Superstar on 26-07-23, 02:47PMComs has come down to say Admin Colleagues will not be getting access back. Only the store manager and Wage Clerk should have People Access as of now.
So, at Extra's who does the Wage Clerk role whilst He/She is on Holiday/sick/days off??
I had to leave my log in details (not very security focused) so Admin could do my job while I was on holiday.   
No way are you to leave your 'sign on' what if somebody was to make an error on your number or pay extra overtime to themselves or friends, you could be sacked for giving it out! They would say it was you, Gross Misconduct!   It doesn't matter you were asked for it, you know your not allowed to give it out or  share it!
Title: Re: New changes happening October.
Post by: Seymee on 27-07-23, 03:00PM
Yup i would advise against wage clerks sharing login info because if a major mistake happens all concerned would go to disciplinary
Title: Re: New changes happening October.
Post by: Elly1519 on 27-07-23, 03:57PM
Quote from: WAGs on 27-07-23, 01:06PM
Quote from: Elly1519 on 27-07-23, 04:52AM:P
Quote from: WAGs on 27-07-23, 12:24AM
Quote from: Checkout Superstar on 26-07-23, 02:47PMComs has come down to say Admin Colleagues will not be getting access back. Only the store manager and Wage Clerk should have People Access as of now.
So, at Extra's who does the Wage Clerk role whilst He/She is on Holiday/sick/days off??
I had to leave my log in details (not very security focused) so Admin could do my job while I was on holiday.   
No way are you to leave your 'sign on' what if somebody was to make an error on your number or pay extra overtime to themselves or friends, you could be sacked for giving it out! They would say it was you, Gross Misconduct!   It doesn't matter you were asked for it, you know your not allowed to give it out or  share it!
I am well aware of the policy. But both myself and the store manager were off 2 weeks. All passwords have now been changed.
Title: Re: New changes happening October.
Post by: Elly1519 on 27-07-23, 07:07PM
WAGs

I also checked the pay of the colleagues who were left my log-ins on Payday as well. I trust no-one.
Title: Re: New changes happening October.
Post by: grim up north on 27-07-23, 08:17PM
You obviously do, you left them your log on details  ;D
Title: Re: New changes happening October.
Post by: FarmerFred on 27-07-23, 08:52PM
Unauthorised access of company systems is misconduct as is facilitating that access. Aside from the issues of unauthorised payments, there's the issue of data protection. It would only take a quick data audit to spot that your login was used whilst you were not on shift & the sticky stuff will hit the fan!

If both you and the store manager were off then proper alternative arrangements in line with company policy should have been made.
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 28-07-23, 01:41AM
aye if you and store manager are off and leaves no one, theres a direct head office / area one (cant remember which), that is supposed to either oversee it or assign someone temporarily.. don't go doing stupid stuff like giving your details out... cause it will bite you later to be honest.
Title: Re: New changes happening October.
Post by: Seymee on 28-07-23, 05:43AM
There's no way around it either. If you are found to have been sharing such details all will be fired. That's how serious it is
Title: Re: New changes happening October.
Post by: Checkout Superstar on 28-07-23, 07:25AM
Yeah I know a wage clerk who was fired for giving her login details out to someone who used it to print out a clock in card as well as doing a manual clock.

Don't do it. There is always a paper trail.
Title: Re: New changes happening October.
Post by: MaterialGirl on 28-07-23, 10:04AM
Well if the wage clerk wasn't in the building when the clock in card was printed that would be out right stupidity. They should have known better. Every time a clock in card is printed the SM can see

However the current situation is entirely HQs own making. Limiting access to only the Wage Clerk and Store Manager was never going to be sustainable.
Title: Re: New changes happening October.
Post by: WAGs on 28-07-23, 11:50AM
Well in Wk 25 it says on Comms all other access being removed to only WC & SM it's not our worry the powers that be know best and must have a plan ;D
Title: Re: New changes happening October.
Post by: Seymee on 28-07-23, 01:03PM
Is starting to look like it's the Colleague Admin Role that is going not Wage Clerk.
Title: Re: New changes happening October.
Post by: WAGs on 28-07-23, 01:22PM
Quote from: Mikoo on 28-07-23, 01:03PMIs starting to look like it's the Colleague Admin Role that is going not Wage Clerk.
I still think it is the Wage Clerk as they need to only have wage clerks doing the work then as the Manager's pick up the work the WC will be gone there are already stores trialing it!  The Wage Clerk's come in and found they were unable to sign on nd haven't done any wages work since May!  Just printing off reports! So definitely Wage Clerk eventually, they do not want to pay our 42p
Title: Re: New changes happening October.
Post by: Nightslave1 on 28-07-23, 01:23PM
I have herd rumours that some changes are coming to college clubcard can anyone confirm this? And what are the changes?
Title: Re: New changes happening October.
Post by: Checkout Superstar on 28-07-23, 01:37PM
Guys trust me!  ;D I've posted it several times now.

Wages is going - it will not exist in any shape or form. Admin will be staying but in a stripped back and reduced role to around 4 hours a day.

This comes directly from my SM who is married to an area manager.
Title: Re: New changes happening October.
Post by: BobbyDazler on 28-07-23, 01:57PM
See I don't buy it. All Tesco stores no matter how big to small have a Wage Clerk. In the smaller stores it can be 2 hours a day with the rest of that colleagues hours being worked elsewhere whereas in the larger stores it can be full time hours.

Every company needs someone there for wages and resources. Wages is such a crucial thing that the idea the clerk won't one day be there is absurd.

It makes far more sense its Admin going as they only exist in Extras and all their access has and is getting cut. How much more evidence do you actually want?

If I had to make a guess. Admin is gone in all Extras and Wages stays but follows the trend of smaller stores with the Wage clerk working multiple depts

Guess we will know by week 25.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 28-07-23, 02:27PM
In terms of the staff discount I've seen on My T3sco you can order a secondary card for a family member, even if they live at another address.

Pretty sure that's a "new" addition?

We're not an Extra and we have an Admin colleague...

As/when it goes ahead you can just tell now the big T will "want" the support in the run up to Christmas recruitment and then turn around and say "see ya!"  ???
Title: Re: New changes happening October.
Post by: MaterialGirl on 28-07-23, 02:54PM
Week 25 - all admin colleagues lose access to coms, email, click and learn.
Title: Re: New changes happening October.
Post by: Nueia on 28-07-23, 07:54PM
Quote from: whatajoke2019 on 28-07-23, 02:27PMIn terms of the staff discount I've seen on My T3sco you can order a secondary card for a family member, even if they live at another address.

Pretty sure that's a "new" addition?

We're not an Extra and we have an Admin colleague...

As/when it goes ahead you can just tell now the big T will "want" the support in the run up to Christmas recruitment and then turn around and say "see ya!"  ???
Where does it mention about being able to order a second colleague card for a friend/family member who does not live at the same address as you?

When I go to order a second colleague card for family/friends it says they must live with you permanently at the same address that is on your payroll
Title: Re: New changes happening October.
Post by: BobbyDazler on 29-07-23, 09:16AM
Quote from: Eunnii on 28-07-23, 02:54PMWeek 25 - all admin colleagues lose access to coms, email, click and learn.
To be fair other than possibly email the admins don't need access to all this anyway. The new 'MyTeam' manager layout covers what training their staff have left to do.

Admins are defo being phased out.

Have any of you actually been told what you'll all be doing in week 26 with no access to the system?
Title: Re: New changes happening October.
Post by: Mr Brightside 24 on 29-07-23, 10:37AM
From Monday you can order a second colleague card for a different address
Title: Re: New changes happening October.
Post by: whatajoke2019 on 29-07-23, 04:45PM
Thanks Mr Brightside.

It was online prior to my reply above but then seemingly vanished.
Title: Re: New changes happening October.
Post by: Seymee on 30-07-23, 08:53AM
Quote from: Elly1519 on 27-07-23, 03:57PM
Quote from: WAGs on 27-07-23, 01:06PM
Quote from: Elly1519 on 27-07-23, 04:52AM:P
Quote from: WAGs on 27-07-23, 12:24AM
Quote from: Checkout Superstar on 26-07-23, 02:47PMComs has come down to say Admin Colleagues will not be getting access back. Only the store manager and Wage Clerk should have People Access as of now.
So, at Extra's who does the Wage Clerk role whilst He/She is on Holiday/sick/days off??
I had to leave my log in details (not very security focused) so Admin could do my job while I was on holiday.   
No way are you to leave your 'sign on' what if somebody was to make an error on your number or pay extra overtime to themselves or friends, you could be sacked for giving it out! They would say it was you, Gross Misconduct!   It doesn't matter you were asked for it, you know your not allowed to give it out or  share it!
I am well aware of the policy. But both myself and the store manager were off 2 weeks. All passwords have now been changed.
I had it confirmed to me yesterday by the area manager that if the Wage clerk is off its the admin/wages manager who should be doing exceptions, not the admin colleagues.

Anyone sharing account info faces dismissal. 
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 30-07-23, 10:48AM
Quote from: Nueia on 28-07-23, 07:54PM
Quote from: whatajoke2019 on 28-07-23, 02:27PMIn terms of the staff discount I've seen on My T3sco you can order a secondary card for a family member, even if they live at another address.

Pretty sure that's a "new" addition?

We're not an Extra and we have an Admin colleague...

As/when it goes ahead you can just tell now the big T will "want" the support in the run up to Christmas recruitment and then turn around and say "see ya!"  ???
Where does it mention about being able to order a second colleague card for a friend/family member who does not live at the same address as you?

When I go to order a second colleague card for family/friends it says they must live with you permanently at the same address that is on your payroll
in one of the recent extra and superstore daily news - thursday 27th - From Monday 31 July, you can give your second Colleague Clubcard to a family member who lives at a different address.
also change to flexible working so you can ask for it from day 1 instead of waiting until 6 months.
Title: Re: New changes happening October.
Post by: viperex on 30-07-23, 01:48PM
Looking for advice on breaks are tesco allowed to allot times when you can or not take a break ?
Title: Re: New changes happening October.
Post by: BobbyDazler on 30-07-23, 01:57PM
viperex, the only thing they don't like is breaks being taken in the last hour of your shift.

As I keep saying.  It's crystal clear that admins are the one's at risk here.  People keep saying 'but the 42p they will save by removing wage clerks...' well if they ditch all admins they actually save more  ;)
Title: Re: New changes happening October.
Post by: viperex on 30-07-23, 02:16PM
Need to find out what I can & can't do.

Admin:
Breaks topic. (https://www.verylittlehelps.com/index.php?topic=17701.msg252509#msg252509)
Title: Re: New changes happening October.
Post by: FarmerFred on 30-07-23, 02:28PM
Quote from: viperex on 30-07-23, 01:48PMLooking for advice on breaks are tesco allowed to allot times when you can or not take a break ?
Yes, it's standard practice in many industries for break times to be assigned - retail is no different, provided that things like the 6 hour rule are obeyed.
Title: Re: New changes happening October.
Post by: WAGs on 30-07-23, 02:41PM
Quote from: BrightEyes on 30-07-23, 01:57PMAs I keep saying.  It's crystal clear that admins are the one's at risk here.  People keep saying 'but the 42p they will save by removing wage clerks...' well if they ditch all admins they actually save more  ;)
On Yammer before it went two Wage Clerk's came on and said they had come into work and not been able to sign on!  The Company/Manager's had not told them they were trial stores and since May they have done no wages work as no sign on from that day Manager's are doing there exceptions!  So perhaps both jobs Wages & Admin going!

  Don't think they would let admin go with recruiting etc for Xmas inductions! 

Also on here there has been 2 people that have said they have been told by their SM's etc that its WC going!!  We just need to know when job actually becomes extinct and what options we have if any!
Title: Re: New changes happening October.
Post by: MerchMan007 on 30-07-23, 04:31PM
Loving all the speculation on here as usual .... however ... my next door neighbour's cleaning lady's gransdon's girlfriend's brother-in-law overheard a man at the pub telling the barmaid how he had eavesdropped on a conversation a woman was having with her "gym buddy's" boyfriend's cousin ....  8-)
Title: Re: New changes happening October.
Post by: Checkout Superstar on 30-07-23, 04:49PM
My hunch is that we will hear Wages is going in week 25 and that Admin will be reduced in hours.  They will probably keep Admin on until Xmas recruitment is over.

Remember the whole reason of shift leaders was so managers did their own admin/wages. They made this very clear when the change was announced. This has been on the cards for a long time so it amazes me people are acting all surprised. 

In regards to what happens when the Wage Clerk is off throughout the current access fiasco. Our Store Manager has confirmed the Stock/Admin manager has to do it.
Title: Re: New changes happening October.
Post by: Teddybonkers on 30-07-23, 04:57PM
Yes they are, no they're not. Yes they are, no they're not. Yes they are are..............YAWN YAWN YAWN - get a grip everyone :-X
Title: Re: New changes happening October.
Post by: MerchMan007 on 30-07-23, 04:59PM
 :thumbup:
Title: Re: New changes happening October.
Post by: WAGs on 30-07-23, 05:24PM
Quote from: Checkout Superstar on 30-07-23, 04:49PMMy hunch is that we will hear Wages is going in week 25 and that Admin will be reduced in hours.  They will probably keep Admin on until Xmas recruitment is over.

Remember the whole reason of shift leaders was so managers did their own admin/wages. They made this very clear when the change was announced. This has been on the cards for a long time so it amazes me people are acting all surprised. 

In regards to what happens when the Wage Clerk is off throughout the current access fiasco. Our Store Manager has confirmed the Stock/Admin manager has to do it.
No the Sore/Admin won't it was confirmed that their access will be stopped along with everyone else only WC & SM!
Title: Re: New changes happening October.
Post by: Checkout Superstar on 30-07-23, 06:04PM
I'm talking about between now and then. The company policy which came down with the latest coms is that admins are not to touch wages.. no account sharing should be taking place and if the SM and the Wage clerk are off at the same time it's the admin/stock manager who gets temporary People Access
Title: Re: New changes happening October.
Post by: Elly1519 on 02-08-23, 01:27PM
Admin/Stock Manager? What's one of those? My store hasn't had one for 2 years for various reasons, lol.   
Title: Re: New changes happening October.
Post by: WAGs on 02-08-23, 02:23PM
But, most Large Stores have!
Title: Re: New changes happening October.
Post by: Seymee on 06-08-23, 09:20AM
Looks like HQ have listened, sort of, from week 25 this is the plan for admin/wages for the time being.

Only the Store Manager and Wage Clerk should have People Access. However larger stores like Extras will be allowed to allocate one Admin Colleague People Access as cover. So if you are in an Extra with two or more Admins then get ready for the drama when your Manager has to decide which one of you gets People Access and which one doesn't!
Title: Re: New changes happening October.
Post by: candysue on 20-08-23, 10:14PM
Well week 25 has gone and nothing said regarding wage clerks, and admin along with quite a few others still have people access
Title: Re: New changes happening October.
Post by: MaterialGirl on 21-08-23, 04:43PM
I told you all Wages wasn't going and no one believed me 😆  but by now no admin should have People Access. That's a company wide thing so if any Admin still has it they will be getting it removed at some point
Title: Re: New changes happening October.
Post by: WAGs on 22-08-23, 05:55PM
Quote from: Eunnii on 21-08-23, 04:43PMI told you all Wages wasn't going and no one believed me 😆  but by now no admin should have People Access. That's a company wide thing so if any Admin still has it they will be getting it removed at some point
Yes Admiins do have access so do Stock/Admin Manager's week 25 went and they didn't take it away!  But, as they are trailing Manager's doing their own exceptions easier method than for WC it is Wage Clerk's job that will go!  If you look at WC role it's about 7 functions most of them were on HRAM so as the Colleagues will be doing own absences the Manager's doing exceptions nothing left todo!  But, admin roles is several pages! Think they are isolating WC so job diminishes!
Title: Re: New changes happening October.
Post by: BobbyDazler on 23-08-23, 09:10AM
Coms came down in May and then again in July to repeat that Admin Colleagues will lose People Access. You can't dispute this as its fact  :D   

If you admins still have access its probably because they haven't got round to removing it from everyone yet. 3000 colleagues were to sort through.
Title: Re: New changes happening October.
Post by: WAGs on 23-08-23, 06:17PM
Quote from: BrightEyes on 23-08-23, 09:10AMComs came down in May and then again in July to repeat that Admin Colleagues will lose People Access. You can't dispute this as its fact  :D 

If you admins still have access its probably because they haven't got round to removing it from everyone yet. 3000 colleagues were to sort through.
They are removing access from admins except Extras etc with only 1 Wage Clerk!  Then 1 admin!  Also you won't need people access once Manager's doing own exceptions will you so they are waiting on all the stores doing the trial! At those stores Wage Clerk has done nothing worked on Shopfloor only does reports on Monday! So that's why wage clerk is the one to go! 
Title: Re: New changes happening October.
Post by: fscer on 23-08-23, 06:56PM
Our store is currently trialing no admin or wage clark, to honest no ones noticed any difference, managers now over see it.
Title: Re: New changes happening October.
Post by: kaled78 on 23-08-23, 07:56PM
what hapened to the people in those 2 roles then?
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 23-08-23, 08:32PM
Probably shop floor, our wage ones are shop floor worker / stock controllers now 🤷�♂️
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 23-08-23, 08:33PM
Quote from: oldfashionedplayer on 23-08-23, 08:32PMProbably shop floor, our wage ones are shop floor worker / stock controllers, have been for long while, believe they did a hour of wages, been that way for more than a year or so when they trialed it out.
Title: Re: New changes happening October.
Post by: kaled78 on 24-08-23, 07:24AM
our wage clerk is full time mon-fri,but just sits in the office her whole shift,most of the time chatting to others or looking at instagram/facebook on her phone,we had one manager a couple of years ago who said she had to join in with rumble,but she escaped that by going to costa or hiding in her car whilst it was in progress,she is one of those "nobody can do my job,except me" people,and because she has never been managed properly,seems to get away with blue murder,her desk is full of costa cups and she does not wear the blue uniform tops,as she claims she is an office worker,so wears her own clothes,she even had someone turn up and do her nails in company time once,she just signed them in as a visitor and put the meeting in progress sign on the office door
Title: Re: New changes happening October.
Post by: Bobmay on 24-08-23, 10:45AM
In my store we have had delivery reduced massively before we use to receive 60 cages on big delivery day now we recive 35 on delivery days we also have missing delivery gas anyone else noticed this?
Title: Re: New changes happening October.
Post by: Duff McKagan on 24-08-23, 01:47PM
Quote from: Bobmay on 19-08-23, 10:21AM
Quote from: 1982dave on 17-08-23, 03:41PMNights were removed in my store years ago and no one from union said anything it was store and senior managers who did . I've been also made redundant and my self and others instore did not see anyone in the union with regards redundancy we had a redundancy manager who came into store and spoke to everybody who was made redundant.. as from layout changes there's 4 big Tescos in my area they are all having refits refurbs ... but I hate to say it the chances of you getting redundancy are slim to none I'm back with the company  and with deli counters being removed in my store there was a fair few and not one got redundancy they were spread across store
I wouldn't say they are slim to none. My store was a former metro now Express. I gave been working at this store for many years. Before we use to recive 100 cages a night now we receive only 20 cages a night for fresh and 15 for grocery. They are going to have a reinvention soon. Abd it is confirmed by the union they are getting rid of night shift at the end of year tesco wants
How many cages is it? Walt Disney over here
Title: Re: New changes happening October.
Post by: 1982dave on 24-08-23, 03:58PM
100cages a night  in a metro lol how bigs the store  and it must be raking in the ££££££worked years in a metro  and it's downsized to a express.. when my old store was a metro it averaged 30 cages grocery / non food a day and same fresh produce ... I was made redundant when store format changed but being back in the company seeing people's departments like deli chicken counter closing not one member of staff got redundancy in my store they were all found jobs ...
Title: Re: New changes happening October.
Post by: 1982dave on 24-08-23, 04:02PM
Quote from: Duff McKagan on 24-08-23, 01:47PM
Quote from: Bobmay on 19-08-23, 10:21AM
Quote from: 1982dave on 17-08-23, 03:41PMNights were removed in my store years ago and no one from union said anything it was store and senior managers who did . I've been also made redundant and my self and others instore did not see anyone in the union with regards redundancy we had a redundancy manager who came into store and spoke to everybody who was made redundant.. as from layout changes there's 4 big Tescos in my area they are all having refits refurbs ... but I hate to say it the chances of you getting redundancy are slim to none I'm back with the company  and with deli counters being removed in my store there was a fair few and not one got redundancy they were spread across store
I wouldn't say they are slim to none. My store was a former metro now Express. I gave been working at this store for many years. Before we use to recive 100 cages a night now we receive only 20 cages a night for fresh and 15 for grocery. They are going to have a reinvention soon. Abd it is confirmed by the union they are getting rid of night shift at the end of year tesco wants
How many cages is it? Walt Disney over here
I wondered that aswell lol
Title: Re: New changes happening October.
Post by: rupert7 on 24-08-23, 05:02PM
refits refurbs, i have a question and i hope someone will give me answer, does any know how many store,s still have nights teams, we have a few issues in our  store like brake downs leaking roof,our night team is getting smaller some ave left,and not replaced,the funny thing is i asked a queston about getting some fixed, and the reply got it wont get fixed till the store gets closed, so may be it,s getting a refits refurbs, october spring to mind, the would be the time to lose night teams,
Title: Re: New changes happening October.
Post by: Bobmay on 25-08-23, 12:28PM
Quote from: 1982dave on 24-08-23, 03:58PM100cages a night  in a metro lol how bigs the store  and it must be raking in the ££££££worked years in a metro  and it's downsized to a express.. when my old store was a metro it averaged 30 cages grocery / non food a day and same fresh produce ... I was made redundant when store format changed but being back in the company seeing people's departments like deli chicken counter closing not one member of staff got redundancy in my store they were all found jobs ...
It used to make around 2 to 3 million a month now it makes around 600m to 1 million a month. The difference is if they do remove nights from my store they will have to pay redundancy anyway. What you sre talking about is an extra store where there is no longer redundancy for the vast majority of people.
Title: Re: New changes happening October.
Post by: Bobmay on 25-08-23, 12:31PM
Quote from: rupert7 on 24-08-23, 05:02PMrefits refurbs, i have a question and i hope someone will give me answer, does any know how many store,s still have nights teams, we have a few issues in our  store like brake downs leaking roof,our night team is getting smaller some ave left,and not replaced,the funny thing is i asked a queston about getting some fixed, and the reply got it wont get fixed till the store gets closed, so may be it,s getting a refits refurbs, october spring to mind, the would be the time to lose night teams,
It depends upon your store.Are yours still having same delivery? In my store since becoming express we have massively less delivery than we did before. We use to recive minimum 3 fresh delivery a night and 1 grocery a night.Now we only get 1 fresh and one 1 grocery we use to get 60 cages for grocery a night on most busiest day now we only get no more than 36 nearly half as much.
Title: Re: New changes happening October.
Post by: kaled78 on 25-08-23, 05:38PM
1-3 million a month in an metro/express???,most superstores don't even take that,and most of them still have nights!
Title: Re: New changes happening October.
Post by: Bobmay on 26-08-23, 12:18PM
Quote from: kaled78 on 25-08-23, 05:38PM1-3 million a month in an metro/express???,most superstores don't even take that,and most of them still have nights!
That was before in an extrmely busy location.Now we make between 600k to 1 million a month. The delivery has dramatically gone down since it has becsme an express and since covid
Title: Re: New changes happening October.
Post by: Sherwoodforest on 26-08-23, 05:42PM
@bobmay sounds busy,i work in extra with dotcom and we only get 40-50 grocery a night,
Title: Re: New changes happening October.
Post by: Bobmay on 28-08-23, 11:06AM
Quote from: Sherwoodforest on 26-08-23, 05:42PM@bobmay sounds busy,i work in extra with dotcom and we only get 40-50 grocery a night,
That was before when we were an metro now a days we only get around 26 cages for nights for grocery and same amount for fresh.
Title: Re: New changes happening October.
Post by: whatajoke2019 on 29-08-23, 12:16PM
I was told a few weeks ago that they've changed ordering system so items run down further - don't know about anyone else but it feels like it's working on some things, but not others?

It'll be S0d's Law they remove nights from my store next year - very likely I'll have found another job by then  :D
Title: Re: New changes happening October.
Post by: grim up north on 29-08-23, 02:56PM
We have some extras that used to get multiple DD deliveries from our DC per day. Now the same stores barely get a standard trailer worth of stock
Title: Re: New changes happening October.
Post by: madness on 29-08-23, 04:36PM
Quote from: whatajoke2019 on 29-08-23, 12:16PMI was told a few weeks ago that they've changed ordering system so items run down further - don't know about anyone else but it feels like it's working on some things, but not others?

It'll be S0d's Law they remove nights from my store next year - very likely I'll have found another job by then  :D
The ammount of backstock tesco used to carry was rediculous. One case and one unit fit of shower gel on the shelf yet 4 cases through the back. Its much better now and with the removal of a gap scan just ordering the stock.
Title: Re: New changes happening October.
Post by: kaled78 on 29-08-23, 05:49PM
makes you wonder what checkout staff will be filling,when they roll out those scan as you shop/self serve trolley multi tills to every store
Title: Re: New changes happening October.
Post by: penguin on 29-08-23, 06:07PM
Quote from: madness on 29-08-23, 04:36PM
Quote from: whatajoke2019 on 29-08-23, 12:16PMI was told a few weeks ago that they've changed ordering system so items run down further - don't know about anyone else but it feels like it's working on some things, but not others?

It'll be S0d's Law they remove nights from my store next year - very likely I'll have found another job by then  :D
The ammount of backstock tesco used to carry was rediculous. One case and one unit fit of shower gel on the shelf yet 4 cases through the back. Its much better now and with the removal of a gap scan just ordering the stock.
Back in the day SD's "We are looking at stock reduction, we should not be holding loads of backstock"

Same SD's on every visit "Why the hell is this line out of stock, why, tell me now, why, how on earth can you tell me we have none out the back"

The poor sod walking round the SD "Stock reduction remember, and the new gap scan rules"

SD "Do not give me that back when I ran stores in the 80s and 90s this never happened once"
Title: Re: New changes happening October.
Post by: madness on 29-08-23, 06:18PM
Quote from: kaled78 on 29-08-23, 05:49PMmakes you wonder what checkout staff will be filling,when they roll out those scan as you shop/self serve trolley multi tills to every store
Job application forms I would think...   95% of the remaining checkout staff we have are the chronically obese. They are fast running out a job they can do.
Title: Re: New changes happening October.
Post by: OvaSees on 30-08-23, 08:20AM
Quote from: penguin on 29-08-23, 06:07PMBack in the day SD's "We are looking at stock reduction, we should not be holding loads of backstock"

Same SD's on every visit "Why the hell is this line out of stock, why, tell me now, why, how on earth can you tell me we have none out the back"

The poor sod walking round the SD "Stock reduction remember, and the new gap scan rules"

SD "Do not give me that back when I ran stores in the 80s and 90s this never happened once"
Tesco in a nutshell. You can't solve problems using the same kind of thinking that created them.
Title: Re: New changes happening October.
Post by: Bobmay on 30-08-23, 01:13PM
Quote from: whatajoke2019 on 29-08-23, 12:16PMI was told a few weeks ago that they've changed ordering system so items run down further - don't know about anyone else but it feels like it's working on some things, but not others?

It'll be S0d's Law they remove nights from my store next year - very likely I'll have found another job by then  :D
If they dont remove nights completely they will do twilight if it is possible and it isn't busy
Title: Re: New changes happening October.
Post by: Bobmay on 30-08-23, 01:22PM
Tesco has made far less money this year than last year.This year they only made 1 billion in profit.50 less. So very soon expect job cuts to come. If the national minimum wage increase in April than it is certain Tesco will cut more jobs especially nights pharmacy workers and I predict phone shop.
Title: Re: New changes happening October.
Post by: madness on 30-08-23, 01:49PM
Tesco have spent alot of money on new dot com vans, store refurbs and new lorries to show them as not making so much money as there is current public outcry at supermarket prices and resulting profit.
Title: Re: New changes happening October.
Post by: Nightproduceworker on 30-08-23, 02:16PM
I hear next week night managers are taking part in a zoom call about nights. Our manager seem to think its about Christmas.

Anyone else heard anything?
Title: Re: New changes happening October.
Post by: Grassman on 30-08-23, 03:17PM
Quote from: Bobmay on 30-08-23, 01:22PMTesco has made far less money this year than last year.This year they only made 1 billion in profit.50 less. So very soon expect job cuts to come. If the national minimum wage increase in April than it is certain Tesco will cut more jobs especially nights pharmacy workers and I predict phone shop.
Bakers must surely be on borrowed time, recent Comms about bakeries pushing the sweet side of things and how bread and rolls sales over the long term have been falling away,coupled with the rise in flour prices pushing inflation.
Title: Re: New changes happening October.
Post by: Doggiedoodle on 30-08-23, 07:31PM
It's not surprising sales are dropping in bakeries you can't order anything on dot com now until after 1pm. I used to order every week on my morning slot but not been able to for nearly 3 years even though the baker is always in at 4am and everything is out on the shop floor before 6am 🤷🏻�♀️
Title: Re: New changes happening October.
Post by: Hammer10 on 31-08-23, 08:07PM
Our bakery sales are up every week it's only going to get better with all the nice new lines that are coming next week .
Title: Re: New changes happening October.
Post by: jonty on 31-08-23, 11:07PM
From what we've been told through the grapevine from the Millers engineers - once the bakery machinery breaks and there's no parts available to repair it, a store's scratch bakery gets put to bake off. Our machinery is always breaking down so it can't be long now.

Millers have just lost their Morrisons bakery servicing contract too apparently?
Title: Re: New changes happening October.
Post by: Tesworker on 02-09-23, 03:47PM
I've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks
Title: Re: New changes happening October.
Post by: WAGs on 02-09-23, 07:47PM
Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks
Where have you heard this from as none of the other dates like wk15, wk25, there  were weeks before that!  How many times have we heard this! 

Nothing concrete from stores or head office just hearsay not a good place for wage clerks mental health hearing this every couple of weeks their jobs going no its admins that are going etc. We are now in the run up to Christmas and need to know if we got jobs or not are our hours going to be cut!

Should we be looking for jobs within Tesco or outside as you won't get anything after Christmas Jan/Feb/Mar!
Title: Re: New changes happening October.
Post by: lucgeo on 03-09-23, 08:42AM
It's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations!  >:D
Title: Re: New changes happening October.
Post by: madness on 03-09-23, 10:00AM
Lucgeo differs from store to store but our wages clerk is an absolute godsend. She does so much for everyone. Helps look after new starts, sorts out uniform, any quiries sorted. Does inductions, Sorts out leaving do's xmas related stuff.

Store would be lost without her.
Many ex Store managers have tried to poach her to their store.
Title: Re: New changes happening October.
Post by: Bobmay on 03-09-23, 10:43AM
Quote from: madness on 30-08-23, 01:49PMTesco have spent alot of money on new dot com vans, store refurbs and new lorries to show them as not making so much money as there is current public outcry at supermarket prices and resulting profit.
They would always do store refurbishment than cut down on staff.They are doing one soon in my store and will most likely remove nights.
Title: Re: New changes happening October.
Post by: Bobmay on 03-09-23, 10:47AM
Quote from: WAGs on 02-09-23, 07:47PM
Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks
Where have you heard this from as none of the other dates like wk15, wk25, there  were weeks before that!  How many times have we heard this! 

Nothing concrete from stores or head office just hearsay not a good place for wage clerks mental health hearing this every couple of weeks their jobs going no its admins that are going etc. We are now in the run up to Christmas and need to know if we got jobs or not are our hours going to be cut!

Should we be looking for jobs within Tesco or outside as you won't get anything after Christmas Jan/Feb/Mar!
You won't lose your job you will simply be transferred to different department with the same hours you are doing especially if you are classified as a colleage. Before you were assigned an daprtment.Now their is no departments anyone and people can work anywhere where they are needed alart from their primary department. What will happen if they do remove it you will simply work at different department.Unless you work as pharmacy worker or nights or you are a manager rhe likelihood of you losing your job is very low.
Title: Re: New changes happening October.
Post by: Bobmay on 03-09-23, 10:48AM
My store is getting refurbished different sections will be reduced etc.Has anyone who got redundancy saw the same thing happen to them? Before they removed nights they refurbished part of the store reduced sections etc?
Title: Re: New changes happening October.
Post by: Morrissey1912 on 03-09-23, 01:53PM
Bombay give it a rest ffs
Title: Re: New changes happening October.
Post by: MerchMan007 on 03-09-23, 03:28PM
Quote from: Morrissey1912 on 03-09-23, 01:53PMBobmay give it a rest ffs
:thumbup:
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 03-09-23, 03:51PM
Quote from: Morrissey1912 on 03-09-23, 01:53PMBobmay give it a rest ffs
:thumbup:
Title: Re: New changes happening October.
Post by: whatajoke2019 on 03-09-23, 05:23PM
We'd be lost without our wage clerk too - with the greatest of respect to my TM I don't have much confidence in them coding exceptions etc...
Title: Re: New changes happening October.
Post by: Sherwoodforest on 04-09-23, 02:16AM
@bobmay if they got redundancy do you think they would be interested in a tesco forum?theyre long gone,
Title: Re: New changes happening October.
Post by: Bobmay on 04-09-23, 10:55AM
Quote from: Sherwoodforest on 04-09-23, 02:16AM@bobmay if they got redundancy do you think they would be interested in a tesco forum?theyre long gone,
Some people did get refudancy and came back after a few months.My manager already got redundancy once came back and is inline for another redundancy
Title: Re: New changes happening October.
Post by: NightAndDay on 04-09-23, 12:35PM
Quote from: Sherwoodforest on 04-09-23, 02:16AM@bobmay if they got redundancy do you think they would be interested in a tesco forum?theyre long gone,
I've left and come back, There could be a multitude of reasons why non or ex Tesco employees use forums like these, to name 3, to gather insight to proposed changes in the business to determine efficiency with cost savings and how this would realize value to us shareholders, to help wronged employees, helping the little guy so to speak, by informing them of their rights and how to go about any shenanigans used by management and to hold Tesco up to scrutiny when considering their power and influence as a major part of the UK economy.
Title: Re: New changes happening October.
Post by: Tesworker on 04-09-23, 03:41PM
Quote from: lucgeo on 03-09-23, 08:42AMIt's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...well I'm not the type to sit in an office all day I work on most departments it really makes me mad to think we're all tarnished with the same brush 🤬

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations!  >:D
Title: Re: New changes happening October.
Post by: WAGs on 04-09-23, 08:23PM
Quote from: lucgeo on 03-09-23, 08:42AMIt's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations!  >:D
Your quite a nasty person as a Wage Clerk myself at a very large extra I do not stop from the minute I get in until I go home!  I advise managers on the correct policy's stick up for colleagues they are not doing the right Company Policies!  I am being told as other Wage Clerk's are being told that we are NOT to do Wage queries, not to give information out as Colleagues have to use their apps and do tickets not enough hours for my job!  I would be delaying the process of getting all colleagues to this Self Service Culture not my choice as I am being told my job won't be there so let Colleagues know and Managers find the info out themselves!  So perhaps you need to start learning how to find the info you need out yourself none of the reports are difficult to follow nobody taught me to read them I had to learn myself how to find on Colleague help the answers no training required!  It says what is there or you do yourself a ticket!  It isn't an elitism would you rather the Wage Clerk was at a large store on shopfloor or making sure staff paid correctly!!
Title: Re: New changes happening October.
Post by: NightAndDay on 04-09-23, 08:37PM
Wage clerk is a non-job these days, a relic of simpler, more human error associated times, the SAPs and Oracles of the world has effectively killed off the job role and for the better quite frankly,  the number of times I've queried my pay before in the past strongly implied the managers or clerks were not competent at payroll (especially as I got back paid £2,037 for being paid below the minimum wage over a review period.)
Title: Re: New changes happening October.
Post by: lucgeo on 04-09-23, 09:13PM
Quote from: WAGs on 04-09-23, 08:23PM
Quote from: lucgeo on 03-09-23, 08:42AMIt's been in the pipeline for a few years now that wages is going, it's not really a surprise as the workload has declined and mostly taken over by colleagues going online, managers doing their own exceptions would make sense rather than waste time finding a manager to authorise exceptions from clock ins, overtime etc...

Wage clerks can be moved into the workforce on the shopfloor, you know, that alien area that they've avoided like the plague all these years...can't rumble, can't answer red calls, can't attend all hands as they're far to busy and superior tucked away in their little offices Monday-Friday!

Any queries met with "go ask your manager!" Colleagues on nights, twighlights or weekends never able to see them for anything!
Ask for a print off, get handed a sheet of paper with a smug expression, a non explanatory page of figures and numbers that only they and managers have been trained to use! Yea...here's a PDA love, now find your way round that on product investigations!  >:D
Your quite a nasty person as a Wage Clerk myself at a very large extra I do not stop from the minute I get in until I go home!  I advise managers on the correct policy's stick up for colleagues they are not doing the right Company Policies!  I am being told as other Wage Clerk's are being told that we are NOT to do Wage queries, not to give information out as Colleagues have to use their apps and do tickets not enough hours for my job!  I would be delaying the process of getting all colleagues to this Self Service Culture not my choice as I am being told my job won't be there so let Colleagues know and Managers find the info out themselves!  So perhaps you need to start learning how to find the info you need out yourself none of the reports are difficult to follow nobody taught me to read them I had to learn myself how to find on Colleague help the answers no training required!  It says what is there or you do yourself a ticket!  It isn't an elitism would you rather the Wage Clerk was at a large store on shopfloor or making sure staff paid correctly!!
Think you've possibly explained better than I why wage clerks are being got rid of :-X

Why are YOU advising managers on correct policies, They get paid to do their job!
Why do you think wage clerks are being told NOT TO give out any information to colleagues as they are to use the apps...because this is no longer your job perhaps??? Why do you think a wage clerk shoukd not answer a wage query?

How many times have you witnessed other colleagues facing redundancies in the past few years, how many times have you witnessed the sheer desperation of them going through their plight of an uncertain future? Why are wage clerks any different? And if you are demoted to the shop floor( the badlands) it will be because your job is no longer and surplus to requirements! Wage clerks don't really have an input into correctly paying colleagues...so if that makes ME a bad person for seeing the bigger picture of what others have endured then...I'll take that  :-*
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 04-09-23, 10:07PM
I've been giving managers correct policy information for years (much to their dismay), many a complaint too to them about how they interpret them the policy too so always have a "crystal clear and precise answer"  >:D

for me though it's not about advising, I've said it for years they should be required to sign off on reading and knowing policies and have checks on them, but personally it's more-so that they don't screw over other colleagues, like how they did to me when I first started before knowing the information.

Tesco just want more and more done by colleagues and by using the phrases "giving access to colleagues" and "if they choose to do it in their own time" they can get away with not having to pay anyone for it... afterall, wasn't it something like £5bn they want to save? so they are going to literally try to find every little penny they can wherever they can, even if it costs them colleagues, if colleagues leave in the process - great, cause the new contracts already made it so they don't pay as much to them.. so they will most likely tell wage colleagues that since the recent contract means "almost all colleagues are required now skill up everywhere" they can use that as a means to move you around the business and get rid of your current role, as you wouldn't be deemed a wage clerk / admin, you'd just be deemed a customer assistant like the rest of staff...

wording, loopholes, pay deal changes, they all constitute some form of a way to move around people / get rid of people without the need to offer a redundancy..

so honestly, I do think that across the board, the role will be going, if you don't like it, your options are probably

1) go for a higher position in which you'll get it back + 100 other things and expected to do every hour under the sun,

2) accept it and become a customer assistant / go where your expected to work

3) leave / find another job...

that's what it will most likely come down to.. it's not malicious or anything against you or any other wage people, it's just that's how it seems to be heading..
Title: Re: New changes happening October.
Post by: odif on 05-09-23, 09:46AM
Quote from: madness on 29-08-23, 04:36PM
Quote from: whatajoke2019 on 29-08-23, 12:16PMI was told a few weeks ago that they've changed ordering system so items run down further - don't know about anyone else but it feels like it's working on some things, but not others?

It'll be S0d's Law they remove nights from my store next year - very likely I'll have found another job by then  :D
The ammount of backstock tesco used to carry was rediculous. One case and one unit fit of shower gel on the shelf yet 4 cases through the back. Its much better now and with the removal of a gap scan just ordering the stock.
What do you mean removal of gap scan?Better of removing overstocks with the unrealistic targets ,is their a new procedure coming for stock control?
Title: Re: New changes happening October.
Post by: madness on 05-09-23, 11:53AM
It used to be if stock control did a gap scan and found a gap if they didnt then find the stock through the back or on caping shelfs with the gap scan remove function the system would just order the stock.
Problem was it is very easy to whizz round to store scanning blank spaces ie gaps than actually going looking for the gaps afterwards.

The theory of the system was good the execution was terrible and didnt take into account human nature.
Title: Re: New changes happening October.
Post by: lucgeo on 05-09-23, 12:20PM
Adding to above  8-)...if the stock was found and "in stored" on the system it could then be the case that the hours or bodies weren't there to put the stock out...I could go for days putting the found stock on a cage ready to go out, to then be called onto a checkout or run out of time...security tagging was a no go due to lack of tags and time...I would date the cage every day of remaining instores needing to be put out, and the next find the gaps still on the shelf and the cage untouched. Also the green trays loaded up on cages, from ended promotional stock, with no indication as to the contents or total amount in each, again a quick fix of a note clearly visible on each tray detailing the contents and amount held in each, but never done due to lack of training or enthusiasm!
The manipulation from management of counting on stock wiped off as "it's in the back" excuse rather than have shrink!
Title: Re: New changes happening October.
Post by: King1999 on 05-09-23, 12:39PM
Gap scan hasn't been removed,it's done on less days and working an absolute treat not.
Title: Re: New changes happening October.
Post by: fscer on 05-09-23, 07:23PM
More stock control hours to be lost. High value counts will be done every few months(not sure on frequency) by the same company that does the stocktakes.
Title: Re: New changes happening October.
Post by: King1999 on 05-09-23, 09:25PM
Must be in minus hours in the department now,or in the quantum realm with ant man trying to find some.Bunch of clowns.
Title: Re: New changes happening October.
Post by: kaled78 on 06-09-23, 07:20AM
we have summer temps leaving this weekend,and yesterday the store manager was putting posters up of people wearing xmas hats advertising for seasonal temps,crazy
Title: Re: New changes happening October.
Post by: King1999 on 06-09-23, 09:59AM
The company has lost the plot on all levels.
Title: Re: New changes happening October.
Post by: BobbyDazler on 08-09-23, 07:57AM
Wage Clerks in Extras are staying. Area Manager told me this herself as its been deemed too big an area to not house a permanent Wage Assistant so they did toy with the idea of getting rid but scrapped it however it does look like Colleague Admin are losing hours. In the Large Extras the new heatmap/ideal base guidelines are going to be 11am - 5pm for Colleague Admin. While Wages will be 9am to 4pm on Mondays and 10am to 5pm Tues to Sat.

I'm 100% confident this is accurate as it came from the Area Managers own mouth. In a frank and open discussion with our Admin Team
Title: Re: New changes happening October.
Post by: kaled78 on 08-09-23, 05:34PM
our wages clerk does 7-3 with no lunch break mon-thurs,then 7-2 with no lunch break fri,she has one of the cushiest jobs in the store
Title: Re: New changes happening October.
Post by: SAMCRO on 09-09-23, 11:23AM
Quote from: QueenBea on 08-09-23, 07:57AMWage Clerks in Extras are staying. Area Manager told me this herself as its been deemed too big an area to not house a permanent Wage Assistant so they did toy with the idea of getting rid but scrapped it however it does look like Colleague Admin are losing hours. In the Large Extras the new heatmap/ideal base guidelines are going to be 11am - 5pm for Colleague Admin. While Wages will be 9am to 4pm on Mondays and 10am to 5pm Tues to Sat.

I'm 100% confident this is accurate as it came from the Area Managers own mouth. In a frank and open discussion with our Admin Team
There is no such thing as an Area Manager. Do you mean SD?
Title: Re: New changes happening October.
Post by: fscer on 09-09-23, 12:17PM
They wont be told when its happening till it happens anyway due to rules arounds shares etc. But more stores in my group have now gone on the same trial as my store and lost the wage clark.
Title: Re: New changes happening October.
Post by: Blackhawkdown on 09-09-23, 05:52PM
Anyone heard of the Sunday inclusive contract ? Will this mean I'm required to work both weekend days or is it one or the other ?
Title: Re: New changes happening October.
Post by: WAGs on 19-09-23, 01:00AM
Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks
On Q chat today a Wage Clerk has stated that they cannot enter any absences from exceptions that Managers have to do them! 

So, can only assume this is the start of the end of WC don't know if it's a trial Store or area/group but with the update today it dosen't bode well!  Any updates or info from trial stores would be very much appreciated?
Title: Re: New changes happening October.
Post by: seraph on 19-09-23, 12:36PM
stock control changes are coming.
Less routines (high value counts going, no routines except pr on weekends)
gap scan changes (altered schedule, back to generic oos label, scanning all gaps on mondays and new gaps other days)
Title: Re: New changes happening October.
Post by: Emzilli on 19-09-23, 05:49PM
My Store Manager said to me the High Value Counts were going so I came to see what other changes people knew about. They also said that we would be gap scanning GM 3 times a week (all gaps one day, new gaps the other days). They cut our GM Gap Scan from 2 times a week to 1 and cut 50 hours out of the department just the other year and now they're backtracking already?! Shambles as usual. 🙄
Title: Re: New changes happening October.
Post by: candysue on 19-09-23, 09:49PM
Quote from: WAGs on 19-09-23, 01:00AM
Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks
On Q chat today a Wage Clerk has stated that they cannot enter any absences from exceptions that Managers have to do them! 

So, can only assume this is the start of the end of WC don't know if it's a trial Store or area/group but with the update today it dosen't bode well!  Any updates or info from trial stores would be very much appreciated?
I'm a wage clerk and I could still put absences in so I would presume  their store could be a trial but not looking good for us! 😢
Title: Re: New changes happening October.
Post by: Tesworker on 20-09-23, 10:44AM
Redundancies all round
Title: Re: New changes happening October.
Post by: Bobmay on 20-09-23, 12:39PM
Quote from: Tesworker on 20-09-23, 10:44AMRedundancies all round
Is their new round of redundancy happening?
Title: Re: New changes happening October.
Post by: beahead on 20-09-23, 05:26PM
My friend is in express , she thinks she heard them discuss  redundancy the other day, going  to have early fill
Title: Re: New changes happening October.
Post by: fatlad on 20-09-23, 05:35PM
She 'thinks' she heard them  ???
Title: Re: New changes happening October.
Post by: NightAndDay on 21-09-23, 10:06AM
Very unlikely to be a corporate restructure on Express, the structure can't really be streamlined anymore than it is, they could bring back Deputy Store Managers and replace sole store
managers with Cluster Store Managers (while the arrangement is in place in some stores, dual site store manager is not an official job title in the contract) but there would be minimal cost savings in that. Or introduce dedicated Whoosh delivery drivers, but again, that's not a redundancy situation.

More likely to be the case is certain stores closing down and the staff being made redundant due to sales not being high enough.
Title: Re: New changes happening October.
Post by: WAGs on 21-09-23, 10:39AM
Quote from: candysue on 19-09-23, 09:49PM
Quote from: WAGs on 19-09-23, 01:00AM
Quote from: Tesworker on 02-09-23, 03:47PMI've heard that managers in superstores will be doing their own exceptions in week 30 so wonder what will happen to wage clerks
On Q chat today a Wage Clerk has stated that they cannot enter any absences from exceptions that Managers have to do them! 

So, can only assume this is the start of the end of WC don't know if it's a trial Store or area/group but with the update today it dosen't bode well!  Any updates or info from trial stores would be very much appreciated?
I'm a wage clerk and I could still put absences in so I would presume  their store could be a trial but not looking good for us! 😢
No the Wage Clerk at the Store can still put them on her access hasn't changed but, she is no longer allowed to!  Manager's have to do all their own dept absences e.g. Late, hols, sickness, awol
Title: Re: New changes happening October.
Post by: Thefirst on 21-09-23, 06:42PM
Has anyone else's store cut management and shift leader overtime completely?
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 22-09-23, 12:07PM
nope, ours has actually given a lot more of it.. we've gained 2 shift leaders, a manager and a lot of extra hours everywhere..... weirdly.....
Title: Re: New changes happening October.
Post by: Sherwoodforest on 23-09-23, 10:13AM
@thefirst it might be more beneficial to state what format your in as they all run on different lines,and some stores do day,night fill so run differently,hard to compare unless we know which you work in
Title: Re: New changes happening October.
Post by: Thefirst on 24-09-23, 04:20PM
Large format, superstore
Title: Re: New changes happening October.
Post by: Rumblerumble on 26-09-23, 06:07PM
The good old "she heard this" 🤣🤣
Quote from: fatlad on 20-09-23, 05:35PMShe 'thinks' she heard them  ???
Title: Re: New changes happening October.
Post by: Jacks on 27-09-23, 08:55AM
Quote from: Emzilli on 19-09-23, 05:49PMMy Store Manager said to me the High Value Counts were going so I came to see what other changes people knew about. They also said that we would be gap scanning GM 3 times a week (all gaps one day, new gaps the other days). They cut our GM Gap Scan from 2 times a week to 1 and cut 50 hours out of the department just the other year and now they're backtracking already?! Shambles as usual. 🙄
Our stock control colleagues are getting briefed this week, heat maps not down as yet. It is very like what you have said.
Title: Re: New changes happening October.
Post by: King1999 on 27-09-23, 09:47AM
Back tracking and a lack of investing more hours or staff,fresh gaps in the morning more clutching at fresh air.
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 27-09-23, 10:57AM
Information mainly on the daily news on the help tesco site, rather than the colleague help. One, says about increase of GM scan to 2 though ours trialed it and still does more 😂, and a move around with fresh stock control stuff to morning but still need evening and stuff doing.. All trial stuff that came in before and has been around for many months now.
Title: Re: New changes happening October.
Post by: Bobmay on 30-09-23, 09:07AM
Quote from: NightAndDay on 21-09-23, 10:06AMVery unlikely to be a corporate restructure on Express, the structure can't really be streamlined anymore than it is, they could bring back Deputy Store Managers and replace sole store
managers with Cluster Store Managers (while the arrangement is in place in some stores, dual site store manager is not an official job title in the contract) but there would be minimal cost savings in that. Or introduce dedicated Whoosh delivery drivers, but again, that's not a redundancy situation.

More likely to be the case is certain stores closing down and the staff being made redundant due to sales not being high enough.
Correct my store is in express and makes 3 times less than before they still have nights as a express store former metro so if is only time will tell
Title: Re: New changes happening October.
Post by: NightAndDay on 30-09-23, 01:18PM
The bar for sales is quite low for Express, general rules of thumb, if your store is taking over £90k a week in sales and has around 30 members of staff  on mainly part time contracts the structure is unlikely to change (around 1 member of staff for every £3k in sales), you can broadly apply that formula to Metro turned expresses which should have much higher sales figures
Title: Re: New changes happening October.
Post by: Bobmay on 01-10-23, 02:02PM
Quote from: NightAndDay on 30-09-23, 01:18PMThe bar for sales is quite low for Express, general rules of thumb, if your store is taking over £90k a week in sales and has around 30 members of staff  on mainly part time contracts the structure is unlikely to change (around 1 member of staff for every £3k in sales), you can broadly apply that formula to Metro turned expresses which should have much higher sales figures
Not all stores locations are the same. Some are located in extremly expensive location. Just for nights we have 11 people. For morning and evening they have another 30 people. The amount of delivery we use to get was 5 times more just for fresh we use to get nearly 100 delivery per night when it was metro now we get on average 26. For grocery we use to get 40 cages four large 2 sides now we get on most days 20 cages slim per night. So the workload has dramatically gone down over the years. Just recently they changed the front store so they remove a large wall and made the front of the store much wider were morecages can been put without being in customers way.
Title: Re: New changes happening October.
Post by: Sherwoodforest on 01-10-23, 11:56PM
@bobmay you give reasons why it,l close,but theres a reason its still going when most extras,superstores near me have had them removed years ago,Long live your nightshift
Title: Re: New changes happening October.
Post by: Ever ready on 26-10-23, 03:06PM
Now that many of the large stores have the volumatic note acceptors installed and up and running do we know what will happen to the cash office? With the removal of the stamp machines, less cash tills and now no pods or minimal pods to process the job seems to be hacked back considerably.
Title: Re: New changes happening October.
Post by: WAGs on 28-10-23, 12:02AM
Quote from: Ever ready on 26-10-23, 03:06PMNow that many of the large stores have the volumatic note acceptors installed and up and running do we know what will happen to the cash office? With the removal of the stamp machines, less cash tills and now no pods or minimal pods to process the job seems to be hacked back considerably.
I think the hours for Cash Office will be considerably reduced 😔
Title: Re: New changes happening October.
Post by: Tinytemper on 31-10-23, 01:53PM
Does dot com compliance structure of managers/shift leaders exist? New structure change rumoured after Christmas apparently?
Title: Re: New changes happening October.
Post by: fatlad on 31-10-23, 03:39PM
Our store had a period of about 4 months without a dotcom manager & the department ran so much better & much more efficiently with just the shift leaders running it. Lots of managers speak down to colleagues which only has the effect of making the colleague be less productive.
Title: Re: New changes happening October.
Post by: BritishRacingGreen on 31-10-23, 04:42PM
Quote from: fatlad on 31-10-23, 03:39PMLots of managers speak down to colleagues which only has the effect of making the colleague be less productive.
:thumbup:
Title: Re: New changes happening October.
Post by: madness on 31-10-23, 08:05PM
Quote from: fatlad on 31-10-23, 03:39PMOur store had a period of about 4 months without a dotcom manager & the department ran so much better & much more efficiently with just the shift leaders running it. Lots of managers speak down to colleagues which only has the effect of making the colleague be less productive.
Things usually run fone for a while without a manager. But who deals with absence, hiring, holidays etc.
The shift leaders if good can run the department very well because they are usually on the side of the pickers and drivers work wise and social wise. but when the otehr side is needed (and it is) They would quickly become the "enemy"   Now a manager who can be onside  when needed means the department runs even better.
Title: Re: New changes happening October.
Post by: fatlad on 31-10-23, 09:46PM
The dotcom manager in our store is never on anyone's side except their owm. They just p*** drivers & pickers off everyday with let's talks & investigations for the most petty of things & then wonder why everyone leaves & they are always short of staff.
Title: Re: New changes happening October.
Post by: viperex on 05-11-23, 11:00PM
Had a look at Tesco app. Has anyone else noticed from 20rh Nov all shifts have gone to draft. What's that all about....
Title: Re: New changes happening October.
Post by: oldfashionedplayer on 05-11-23, 11:07PM
There was recent comms about it, but week 38 is Christmas extra hours, so they can start adding all the hours in for it etc, I'd have to look back through the news updates to find the bit about it.. Maybe it was with the Christmas update thing that was 17 pages.. Was somewhere that said about it anyhow, but the Christmas stuff starts from then until January anyhow.
Title: Re: New changes happening October.
Post by: viperex on 05-11-23, 11:11PM
Where can I find this. Is it accessible to colleagues about Christmas extra hours all mine going to 2024 is draft..
Title: Re: New changes happening October.
Post by: WAGs on 09-11-23, 11:17AM
From today Wages cannot add any Bank details for New Starters or change details etc. another job gone!  How long have we got?? 
Title: Re: New changes happening October.
Post by: fatlad on 09-11-23, 11:46AM
My best guess would be not much longer
Title: Re: New changes happening October.
Post by: Checkout Superstar on 09-11-23, 09:06PM
Quote from: WAGs on 09-11-23, 11:17AMFrom today Wages cannot add any Bank details for New Starters or change details etc. another job gone!  How long have we got?? 
That's not what the coms says.

It states its admin colleagues who will not have this access and that during Inductions the new starters must upload all their personal details themselves.

It's a continuation of colleague admins losing their people access
Title: Re: New changes happening October.
Post by: WAGs on 10-11-23, 08:26AM
Quote from: Checkout Superstar on 09-11-23, 09:06PM
Quote from: WAGs on 09-11-23, 11:17AMFrom today Wages cannot add any Bank details for New Starters or change details etc. another job gone!  How long have we got?? 
That's not what the coms says.

It states its admin colleagues who will not have this access and that during Inductions the new starters must upload all their personal details themselves.

It's a continuation of colleague admins losing their people access
You are incorrect or read it wrong they are calling the Wage clerks Wage Administraters as a Wage Clerk I cannot and neither can any others do Bank details as of yesterday!
Title: Re: New changes happening October.
Post by: Seymee on 10-11-23, 01:05PM
Wage clerks are going to be fine in my opinion.

Isn't it, or rather it was, standard practice in most stores for the admins to upload all the personal details following the induction.   

Its Admin's who are mainly effected by all the losing of access. Admins literally now aren't supposed to be seeing anything like addresses, phone numbers etc. Soon they will lose their ability to view personal files. I bet the next coms is that Wage clerks are to take on all the Right To Work checks.

People Access was removed from Admins with an end goal in sight.  Admins who still have People Access can get their store fined.  The only way they can be given it is for up to a 28 day period to cover wage clerk holidays.  This request has to be made via coms with the dates needed included. Soon as those dates end the access is stripped again. This is accurate as we've just been through the process.
Title: Re: New changes happening October.
Post by: MaterialGirl on 10-11-23, 05:55PM
Admin is going to be absorbed into Wages. That is why its being referred to as Wages Administrator. That must be what the new title is going to be.

It makes sense because if you look at heatmaps for large stores the admins are on 5 hours a day while the wage clerks are in for 9. There is no need for a 5 hour admin person when you've already got someone in for the full day.

As for Right To Works. Surely that should have always been a Wages Clerk role anyway given they do the Visa checks.. just looks to me like someone finally realised only one office role was needed

Our Colleague Admin did get their People Access back but had it removed from them last week.
Title: Re: New changes happening October.
Post by: Seymee on 10-11-23, 06:08PM
Colleague Admin are just the dogs body in my honest opinion. They are made to do the s*** jobs like filling up the cleaning stations, checking the first aid boxes and doing the laundry for the stores that still have a Bakery. The only bit of joy they get since People Access was took from them are the Inductions but even that process is now changing.

Good spot about Wages Clerk now being called Wages Administrator in coms too. I just assumed they had missed out a / but it does look like a new title.

The Shift Leaders have also been given new titles.
Title: Re: New changes happening October.
Post by: Hammer10 on 10-11-23, 06:40PM
Yes Costa coffee getters lol
Title: Re: New changes happening October.
Post by: fatlad on 10-11-23, 07:00PM
What is the new title for shift leaders??
Title: Re: New changes happening October.
Post by: BobbyDazler on 10-11-23, 07:42PM
I actually fail to see the point of Colleague Admin now that all colleagues are doing their own admin via MyTesco. Let's Talks are going online soon too.  The only role Admins actually seem to have now is Recruitment. Everything else they do can easily be picked up by others.  Do they really need someone on a 30 hour contract filling cleaning stations each day?.
Title: Re: New changes happening October.
Post by: WAGs on 10-11-23, 08:10PM
Quote from: fatlad on 10-11-23, 07:00PMWhat is the new title for shift leaders??

Their title's are as before Shift Leader, Fulfillment Shift Leader, Nights Shift Leader and F&F Shift Leaders.

It is their SKILL that has changed from Management to Large Store Shift Leaders!  So they haven't got access to everything due to GDPR.
Title: Re: New changes happening October.
Post by: WAGs on 10-11-23, 08:39PM
Quote from: Mikoo on 10-11-23, 06:08PMColleague Admin are just the dogs body in my honest opinion. They are made to do the s*** jobs like filling up the cleaning stations, checking the first aid boxes and doing the laundry for the stores that still have a Bakery. The only bit of joy they get since People Access was took from them are the Inductions but even that process is now changing.

Good spot about Wages Clerk now being called Wages Administrator in coms too. I just assumed they had missed out a / but it does look like a new title.

The Shift Leaders have also been given new titles.
You are miss lead its nit a good dpot as the Wage Clerk's have lost their access on the 9th and can no longer put bank details on or P45 or P46's the Manager's put their own exceptions on and do their absences.  The Wage Clerk's title has not changed its a title for anybody with people access that can do wages at different Stores as in Store Manager, StkCon Manager, Wage Clerk or Admin as some stores have an admin doing Wages.Also it's the Admin that will be getting New Starters to add their Bank details and show them how to access the app to do P45/46 and how to update address etc.  So what are WC going to be doing I think it will go after Xmas after the Xmas recruiting as at present they need to bring them in on W&P!  Manager's will be doing their job completely daily job is disappearing! 

Also Shift Leaders have not  changed to a new title its their SKILL has changed from Management to Large Store Shift Leader so they cannot access everything!  Their access has been curbed for GDPR!
Title: Re: New changes happening October.
Post by: BlueSheep on 10-11-23, 09:57PM
Wags you seem to be overly exaggerating.

I'm a wage clerk and my access is exactly the same today as it was last week bar the fact I can no longer change a colleagues bank details. That's the only access change. I'm still doing 60 exceptions a day as well as all my other wage tasks including putting a p45 on this morning.

Also Colleague Admin are NOT supposed to have People Access if any Colleague Admin does they are in violation of Tescos new security data policy. The only way Colleague Admins can have access now is via a coms request which will grant them it for a 28 day period. Like already mentioned.
Title: Re: New changes happening October.
Post by: MaterialGirl on 11-11-23, 07:02AM
Quote from: The Godfather on 10-11-23, 07:42PMI actually fail to see the point of Colleague Admin now that all colleagues are doing their own admin via MyTesco. Let's Talks are going online soon too.  The only role Admins actually seem to have now is Recruitment. Everything else they do can easily be picked up by others.  Do they really need someone on a 30 hour contract filling cleaning stations each day?.
This

MyTesco is all about the Colleague doing their own Admin plus with Colleague Admin not having access to People what is the purpose of their role going forward?

In terms of this latest change. There is no confusion Wags. The only access you have lost is the ability to change someone's bank details. All the other convert pending worker stuff is still there altho slightly different so make sure you read up on the new guidelines.

In regards to p45/p46. For a long time Tesco have encouraged new colleagues to do this themselves. I'm surprised the sheet was still included in the previous New Starter packs to be honest as no one ever fills it in.

I suppose it depends on what kind of store you are but in my Extra our Wages Clerk never stops. No way will they be able to function without her. So if they did get rid then Payday would be carnage. The pay queries alone take her half a day sometimes. Are they really expecting managers to do that on top of everything else? smaller stores I can sort of see the logic but not the large ones. If a store has 400 staff they need someone there for wages.   The coms does actually mention Express stores is where the store manager needs to do all wage related tasks. So again it looks like they are basing it on store size.

Also on a sidenote. No one said Wages Clerk had the new title of Wage Administrator. People just noted that is what the Wages Clerks are now being called on coms. Hence why people speculated it might be the new title.     

One final thing too, this latest change clearly was not thought through. 99% of new starters don't have tesco email on  their first day so how can they be set up on induction without one..... fine they can download the MyTesco app but they won't be able to use it.
Title: Re: New changes happening October.
Post by: WAGs on 11-11-23, 09:38AM
Quote from: MaterialGirl on 11-11-23, 07:02AM
Quote from: The Godfather on 10-11-23, 07:42PMI actually fail to see the point of Colleague Admin now that all colleagues are doing their own admin via MyTesco. Let's Talks are going online soon too.  The only role Admins actually seem to have now is Recruitment. Everything else they do can easily be picked up by others.  Do they really need someone on a 30 hour contract filling cleaning stations each day?.
This

MyTesco is all about the Colleague doing their own Admin plus with Colleague Admin not having access to People what is the purpose of their role going forward?

In terms of this latest change. There is no confusion Wags. The only access you have lost is the ability to change someone's bank details. All the other convert pending worker stuff is still there altho slightly different so make sure you read up on the new guidelines.

In regards to p45/p46. For a long time Tesco have encouraged new colleagues to do this themselves. I'm surprised the sheet was still included in the previous New Starter packs to be honest as no one ever fills it in.

I suppose it depends on what kind of store you are but in my Extra our Wages Clerk never stops. No way will they be able to function without her. So if they did get rid then Payday would be carnage. The pay queries alone take her half a day sometimes. Are they really expecting managers to do that on top of everything else? smaller stores I can sort of see the logic but not the large ones. If a store has 400 staff they need someone there for wages.   The coms does actually mention Express stores is where the store manager needs to do all wage related tasks. So again it looks like they are basing it on store size.

Also on a sidenote. No one said Wages Clerk had the new title of Wage Administrator. People just noted that is what the Wages Clerks are now being called on coms. Hence why people speculated it might be the new title.     

One final thing too, this latest change clearly was not thought through. 99% of new starters don't have tesco email on  their first day so how can they be set up on induction without one..... fine they can download the MyTesco app but they won't be able to use it.
As your obviously not a Wage Clerk and you are talking about somebody else take it from a Wage Clerk at a very Large Exta Store that is upto date with all Comms etc. Plus I might add all our newbies filled in their New Starter packs properly as even the latest one still has both the bank & P45 details to fill in.   

I use to add all their P46 and P45s Alsi there is absolutely no need for Wage Clerk to do Wage Queries I havent done any for months as I was told to stop doing them Colleagues have to learn to do it on line and I was to refer them too their Manager to help them do CH ticket not that we get many anyway perhaps 1 or 2 and are soon rectified by CH!  That has been the proceedure since Colleagues had access to app and we have implemented it which is suppose to be done like that! Perhaps your Wage Clerk/Managers are not diing this? So dont tell me about my own JOB

It's not a New Title for WC its to distinguish those that have People Access as in some Stores Manager/ Stk Con Man/Wage Clerk or Admin does it depending on size of Store we have all of the above with access.  But, only the admin does my job if I'm off Hols/Sick only!
There will be no need for a Wage Clerk job is a quarter of what it was try looking at the latest WC job role it is about 8 lines most of that was on HRAM routines/jobs now discontinued or an admin role that was taken off WC!

So unless your Wage Clerk is doing more than her/his job like me exceptions disappearing etc But, that will not save them/us as when they decide it will be gone! Nobody thought stores could work without People Partners and on probably half the Managers but once its gone its gone.  We have some great Managers with abundace of knowledge but they dont want that knowledge look at Stock control role diminishing going into departments half the job it was, maybe less! Tesco do not care about the Colleage and how good they are its the job a WIGIG fingers crossed they keep having technical issues to keep us going!

I am a very good Wage Clerk other Staff/ Managers say they won't manage without but each week I have to stop something for Managers todo and learn! So we are coming in on a weekly basis to find something else gone and the system updated.  Soon when they amalgamate recruitment with W&P so it automatically goes over as the Manager authorises they won't need Admin or Wages! I Think they will wait until after Xmas alot of updates happening so bring them in find the problems it causes at stores and tweek!  If Extras can manage all stores can!


Perhaps if you read a bit more on the Wages sites you would of seen some of the stores have lost their Wage Clerks already! Just come in one day like I did Thursday for no  Bank details access they came in NO access as WC to the system no job found out later they were trial stores.  Working on Shopfloor!
Title: Re: New changes happening October.
Post by: BlueSheep on 11-11-23, 09:47AM
Admins are not allowed People Access due to GDPR.

The store manager just confirmed this to me. He also does not believe Wages is going and said all Store Managers on his WhatsApp group are not happy with the bank details change.
Title: Re: New changes happening October.
Post by: gomezz on 11-11-23, 11:46AM
The GPDR thing is a red herring and cop out.  The company's GPDR registration could (and should) define all data held and how it is used including who within the company has access to it.  If the company is limiting access then that just says how little it trusts the people it employs in these sensitive roles.
Title: Re: New changes happening October.
Post by: WAGs on 11-11-23, 01:44PM
Quote from: BlueSheep on 11-11-23, 09:47AMAdmins are not allowed People Access due to GDPR.

The store manager just confirmed this to me. He also does not believe Wages is going and said all Store Managers on his WhatsApp group are not happy with the bank details change.

Even if he knew he wouldn't tell you! As they cannot let anything out of the bag until all store Manager's are told and they tell the staff at the same time lol!  He didn't tell the other people that have lost their jobs or had to go from Counters to otherjobs or Manager's having redundancy!  Seriously,  ;D  They may not be happy with the Bank details change but its tough it's the way forward alot more is changing and being dropped going forward
Title: Re: New changes happening October.
Post by: grim up north on 11-11-23, 03:10PM
Quote from: gomezz on 11-11-23, 11:46AMThe GPDR thing is a red herring and cop out.  The company's GPDR registration could (and should) define all data held and how it is used including who within the company has access to it.  If the company is limiting access then that just says how little it trusts the people it employs in these sensitive roles.
And also, the less people who know about a potential data breach/illegal activity/balls up, the better looking at it from T point of view. They don't want someone who knows what they are doing spotting a massive mistake which will make managers look like imbeciles
Title: Re: New changes happening October.
Post by: Seymee on 11-11-23, 07:23PM
Dot Com Shift Leaders have lost access to personal details too and they are actually CRC checked. 

If a dot com shift leader needs to ring a customer now about a delivery they have to ring head office first and then they will be transferred to the said customer.


I hardly think that means they are on the way out either.

Chill people.
Title: Re: New changes happening October.
Post by: madness on 11-11-23, 09:47PM
Quote from: Mikoo on 11-11-23, 07:23PMDot Com Shift Leaders have lost access to personal details too and they are actually CRC checked. 

If a dot com shift leader needs to ring a customer now about a delivery they have to ring head office first and then they will be transferred to the said customer.


I hardly think that means they are on the way out either.

Chill people.
And we wonder how bureaucracy  gets int he way of just getting a job done...
Title: Re: New changes happening October.
Post by: kaled78 on 12-11-23, 08:45AM
don't .com drivers have the customers phone number on their manifest?,surely the .com shift leaders can just get the contact info from that?
Title: Re: New changes happening October.
Post by: gomezz on 12-11-23, 11:15AM
Next thing is that dot com drivers will need to wear blindfolds and listen to HO guide them into the customer so they don't learn the address or what the customer looks like!   8-)
Title: Re: New changes happening October.
Post by: NannieG on 12-11-23, 12:15PM
Do any of the wages clerks on here have issues with their exceptions. Since April, on Fridays, exceptions are very slow to come off Tam,taking hours.  It's a known issue and "they are working hard to fix the problem" A month ago, it started being Thursdays and Fridays. Now this week it's the weekend as well. We still have over 100 exceptions waiting to be cleared as of 10 minutes ago. Any help/advice would be appreciated.
Title: Re: New changes happening October.
Post by: Elly1519 on 12-11-23, 05:48PM
NannieG

It's the same at all stores, mine included. I answer as many as I can on a Friday then hope for the best and they have cleared when I return to work on Monday.
You're right about it spreading into Thursday though, it is very annoying.
Title: Re: New changes happening October.
Post by: Kiddos on 15-11-23, 09:19AM
Quote from: Elly1519 on 12-11-23, 05:48PMNannieG

It's the same at all stores, mine included. I answer as many as I can on a Friday then hope for the best and they have cleared when I return to work on Monday.
You're right about it spreading into Thursday though, it is very annoying.
It's gotten even worse this week! Even logging on seems to be taking an eternity! 😳
Title: Re: New changes happening October.
Post by: BlueSheep on 16-11-23, 05:59PM
Wage clerks can now put on bank details again.

Looks like all those red wage checks on the audits spooked HQ  ;D
Title: Re: New changes happening October.
Post by: Kiddos on 16-11-23, 06:13PM
Quote from: BlueSheep on 16-11-23, 05:59PMWage clerks can now put on bank details again.

Looks like all those red wage checks on the audits spooked HQ  ;D
Really? I'm not able to 🤔
Title: Re: New changes happening October.
Post by: BlueSheep on 16-11-23, 06:17PM
Quote from: Kiddos on 16-11-23, 06:13PM
Quote from: BlueSheep on 16-11-23, 05:59PMWage clerks can now put on bank details again.

Looks like all those red wage checks on the audits spooked HQ  ;D
Really? I'm not able to 🤔
you should have it back by tomorrow 👍
Title: Re: New changes happening October.
Post by: WAGs on 19-11-23, 02:12AM
Quote from: BlueSheep on 16-11-23, 06:17PM
Quote from: Kiddos on 16-11-23, 06:13PM
Quote from: BlueSheep on 16-11-23, 05:59PMWage clerks can now put on bank details again.

Looks like all those red wage checks on the audits spooked HQ  ;D
Really? I'm not able to 🤔
you should have it back by tomorrow 👍
This is going to be very short lived as the Comms says its only for Xmas recruiting and will be switched off again!  So I am using it to get the Managers start doing it! As they haven't stopped the new process just allowed us to be able to insert Bank details rather than New Colleagues to be unpaid!
Title: Re: New changes happening October.
Post by: livingthedream86 on 19-11-23, 11:42AM
Not sure how to make a new post so popping this in here. Does anybody know where to find the policy about whether a WL1 can apply for a WL2 job role etc? A wl1 has been given a wl2 job without following the normal process and I didn't think they'd be allowed to apply in first place
Title: Re: New changes happening October.
Post by: WAGs on 03-02-24, 08:17AM
Quote from: Checkout Superstar on 27-07-23, 02:31AMWhen it relates to absences the team managers are supposed to take care of it themselves... the coms for that came down several weeks ago. I'm guessing if the wage clerk is off then it's the wage/admin manager who does it in their absence.

However, Wages *is* going and sorry to burst anyones bubble it will not be rebranded or merged with Admin.  The changes you are seeing now are in preparation for it.  I did keep warning ya'll. I was told by my store manager who heard it from his wife (who just so happens to be Area Manager) Wages will disappear and Admin  will be reduced to 4 hours a day. It's all slotting into place.


As your Wage Clerk Mother who worked at a Superstore was already absorbed by being moved out and in January 2023!  Then, in July you heard from your Managers SM Wife Wages is Going and announcement in August!  Are you the Crispy Creme delivery driver?  If not your inside info is just your speculation as is your idea of being a Checkout Superstar!  Seems you best keep to what you know and not other peoples jobs!