As a student coming back for the holidays, can Tesco force you to work 3 of the 4 busy seasonal days over the festive period? My son works for them, luckily I got out a few years ago, and has received a strongly worded letter from the store today, essentially saying that as a student you are ‘expected to work a reasonable amount of hours, including 3 of the 4 main seasonal trading days (Xmas Eve, Boxing Day, NYE and NYD)’
He may not even be able to come home yet if corona necessitates a period of self isolation before Xmas anyway.
Nobody can be made to work Xmas Day, Boxing Day or New Year's Day (and 02 January in Scotland only). These dates are voluntary, it will be on his contract.
So as I suspected then, they are making it up to suit their needs. Nothing seems to have changed since I left then! He is contracted to work Boxing Day, and will probably work it to be honest, but the element of compulsion has really got my back up. So essentially they cannot compel him even to work his contracted shift on Boxing Day either?
No, it's definitely voluntary.
Holiday Policy February 2020
If you joined Tesco before 26th January 2009, working on a bank holiday is voluntary unless your contract specifically requires you to do so.
If you joined on or after 26th January 2009 and there are insufficient volunteers to work on a bank holiday, you may be required to work on up to five bank holidays (excluding Christmas Day, Boxing Day and New Year’s Day) if you are normally scheduled to work on the day the bank holiday
falls. Colleagues in Scotland do not have to work on 2nd January if they don’t want to.
Quote from: josephinebutler on 21-10-20, 01:34PM
As a student coming back for the holidays, can Tesco force you to work 3 of the 4 busy seasonal days over the festive period? My son works for them, luckily I got out a few years ago, and has received a strongly worded letter from the store today, essentially saying that as a student you are ‘expected to work a reasonable amount of hours, including 3 of the 4 main seasonal trading days (Xmas Eve, Boxing Day, NYE and NYD)’
He may not even be able to come home yet if corona necessitates a period of self isolation before Xmas anyway.
I would suggest your son emails the area senior people partner with a copy of that letter asking for clarification, as to whether this is now Tesco policy, and request an updated contract showing this change in contracts.
He does not need to include his name, just cut and paste the letter, clearly showing the managers name and signature, he can use a different email address. Whether he's a union member or not, he should also ring the area union office to request clarification as to whether the partnership agreement, which was agreed on behalf of every colleague, irrespective of union membership, has been amended ???
Oh yes! I’m happy to get him to do that. How would I find out who the area people partner is? He’s away at the other end of the country at the moment and I know he won’t call them to find out. I can go into the store and ask but that might ruffle a few feathers!
I'm curious, Can the HR director discipline one of the 4 (convenience director for the North, South, East or West of England), I'm under the impression that the HR wonks must bow before those with such power and responsibility?
The store P.P. email address should be on the store notifications board, who you can email requesting the name of area senior personnel, and contact details....alternatively you can email HO and ask for the store's area senior personnel email contact details, or if you are still in contact with any colleagues from the store, ask them to enquire.
Thank you. I’ll get in touch with HO tomorrow. I’m annoyed because the manager of this department obviously thinks that they can ride rough shod over younger members of staff who are less versed in the underhand tactics of the big corp. I know who this manager is from old, and sadly this doesn’t surprise me at all.
Quote from: 80377494 on 21-10-20, 03:59PM
Holiday Policy February 2020
If you joined Tesco before 26th January 2009, working on a bank holiday is voluntary unless your contract specifically requires you to do so.
If you joined on or after 26th January 2009 and there are insufficient volunteers to work on a bank holiday, you may be required to work on up to five bank holidays (excluding Christmas Day, Boxing Day and New Year’s Day) if you are normally scheduled to work on the day the bank holiday
falls. Colleagues in Scotland do not have to work on 2nd January if they don’t want to.
As per the other thread, https://www.gov.uk/bank-holidays states the Monday is the bank holiday substitute day for boxing day. The way I read that is Saturday is a normal working day, and the bank holiday falls on the Monday.
All wages clerks, store managers and Stock & Admin managers were given this information in March.
Found this on Colleague Help. The bottom paragraph is the relevant one.
If you work nights you will have a designated 24 hour period which will replace the actual bank holiday. This starts at 12 noon on the day before the bank holiday, or 12 noon on the day of the bank holiday. This will be agreed following consultation with your management team, union representatives, and members of the night team.
Easter Sunday is not a bank holiday, although most of our stores and offices will be closed. Colleagues that are contracted to work on the day Easter Sunday falls have the option of booking a day’s holiday from their holiday allowance, re-arranging their working hours to another day, or working additional hours in advance of Easter.
Sometimes a bank holiday falls on a Saturday or Sunday and there is a National Proclamation to move it to another day (usually the following Monday and/or Tuesday). As Saturday is a normal working day for colleagues in stores and distribution, we will only reallocate a bank holiday which falls on a Sunday.
Thanks, where can I view that for tomorrow when I change my holiday from the Monday to the boxing day ?
Are you days or nights?
It on Colleague Help under the following:
Time Away From Work Holiday (For colleagues not on 'Work & Pay') Holiday (Non 'Work & Pay' locations): What named bank holidays am I entitled to?
Awesome, found it.
Just asked for it as the last day I have left to book off, and was given the response "isn't it only optional if you book it off at the beginning of the year, not last minute ?"
Crikey, they don’t want to give this information out very easily. Apparently it’s not possible to get the people partner‘s, or whatever personnel are called now, email address without going through the line manager. Which is precisely what he doesn’t want to do for fear of being looked at unfavourably. Head office are not being helpful!
If you can find out their name, it's a uniform email address they all use...someone on here will have the current format ???
Phone up Head Office to enquire...you don't have to give your name, or phone the area USDAW office to ask, or the store rep?
Can also ask on the colleague help as a contact us request, they will provide you with the name and number and email to. Contact them too 😁
Check the notice boards. The people partner had to put up a poster with a picture of themselves with contact details. This was a while back but could still be up and one of the posters you just don't see without looking.
Email format is same for everyone now and just has a number added if more than one person with same name.
??? What is the current correct email format, as in e.g. name.@tesco .com ???
I Think this year with or without other retailers locked down the government needs to make sure the supermarkets toe the line and put severe penalties in place for companies/individual stores not following covid rules because with the increased foot traffic expected especially boxing day all supermarkets appear to have downgraded the risk themselves (no more one way systems stores cluttered in certain areas make social distancing difficult
Regarding Christmas day/Boxing day it is now clearly printed on the Contract of employment it is voluntary for all.
doesnt need to be on contracts. theyve always been voluntary along with new years day
I know it does not need to be on the contract I was just saying that was where the info is instead of trying to speak to the people partner
Staff on new generation contracts have to use a holiday out of their leave or have these unpaid if they want in Depots esp Belfast.
Does anyone know if .com is delivering on Christmas Eve?
No, dot com is closed
Hi I’m temping at the moment. On my day of induction the trainer asked if we had any planned holidays. I work both Saturday and Sunday night shifts in a PFS. I stated on my induction pack when filling it out I needed Boxing Day and the day after off as holiday. Can someone clarify for me that this will be paid as I will accrue holiday during my time working at Tesco, however long that might be ....
I'm a checkouts Team Support. My contract is for Mon, Tues and Friday 1000-1900 and Weds 0600-1400 & Sat 0600-1500. We are currently open 0600-2400 so starting and finishing one hour earlier than those hours.
SM has told Checkouts Mgr to plan for 24 hr opening for the week of Christmas and the week of New Year. The nights team have said they can't support checkouts colleagues (3 tills open 2400-0600, despite only ever having 1 in previous years, who did nothing) so we need a TS 24/7. Seems my manager has me down to work the nights.
Can I be forced to work nights? My work pattern really fits nicely w Christmas this year as I have Thursday (Xmas Eve) off and finish at lunchtime on Weds. Nights that week would imply a finish on Thursday morning, assumimg that a Weds evening shift counts for that day,even though most of the hours are on Thursday.
no. you can't be forced to work nights unless you are contracted to nights. TELL the manager to do nights >:D
Our store opening 24hrs from 14th December, think most will be to spread the volume of customers.
Quote from: Prince of Darkness on 27-11-20, 06:58AM
I'm a checkouts Team Support. My contract is for Mon, Tues and Friday 1000-1900 and Weds 0600-1400 & Sat 0600-1500. We are currently open 0600-2400 so starting and finishing one hour earlier than those hours.
SM has told Checkouts Mgr to plan for 24 hr opening for the week of Christmas and the week of New Year. The nights team have said they can't support checkouts colleagues (3 tills open 2400-0600, despite only ever having 1 in previous years, who did nothing) so we need a TS 24/7. Seems my manager has me down to work the nights.
Can I be forced to work nights? My work pattern really fits nicely w Christmas this year as I have Thursday (Xmas Eve) off and finish at lunchtime on Weds. Nights that week would imply a finish on Thursday morning, assumimg that a Weds evening shift counts for that day,even though most of the hours are on Thursday.
would be an unreasonable request since its not a couple of hours difference but a huge pattern shift, so tell them to shaft themselves xD
Thank you and lackofinterest. :)
You can win the battle on this but you need to pick the battles as the main aim for everyone is to win the war.
We are opting not to have team support in overnight in my store. We are having tea support in during the peak trading hours of the day and competent step ups in during the night. Team support are in earlier and finish later but are not needed 24/7.
Ask about what time change run is being done. Ask about close down to allow end of day to run. Ask what is expected of you and others if store is not busy. Ask enough questions to make your manager think things through. Make it sound like you are helping. You don't have to do this and loads will say this but who knows what is happening in the new year. Team leader skills are not needed in the dead of night when store is potentially less busy.
Quote from: Prince of Darkness on 27-11-20, 06:58AMSM has told Checkouts Mgr to plan for 24 hr opening for the week of Christmas and the week of New Year. The nights team have said they can't support checkouts colleagues (3 tills open 2400-0600, despite only ever having 1 in previous years, who did nothing) so we need a TS 24/7. Seems my manager has me down to work the nights.
Same here, they are planning 5 cashiers + 2 self serve + T/S on shift. Seems pretty OTT but I guess they don't want to be caught with their pants down if it's busy. Prior to lockdown on nights I think there were 2 on shift on self serve and would open mainbank only if required.
When first mentioned it was assumed that the T/S regular jobs would be done before they went home (maybe a bit later than usual) and that a reasonable person would stand in (experienced cashier who can do voids / refunds and has their head screwed on to coordinate breaks) overnight - calling the Night Manager for anything else.
They have at least managed to find one T/S who is happy to do the shift.
nobody can be forced to work nights unless they're contracted. just say no, it's that easy 8-)
Quote from: Halftone84 on 23-10-20, 03:52PM
Thanks, where can I view that for tomorrow when I change my holiday from the Monday to the boxing day ?
take both, they're both bank holidays. you will only be paid for one though.
Quote from: lucgeo on 27-10-20, 09:10PM
??? What is the current correct email format, as in e.g. name.@tesco .com ???
format is first name.surname@uk.tesco.com
e.g. The Chief People Officer is Natasha.Adams@uk.tesco.com
Quote from: lackofinterest on 30-11-20, 12:37AM
Quote from: Halftone84 on 23-10-20, 03:52PM
Thanks, where can I view that for tomorrow when I change my holiday from the Monday to the boxing day ?
take both, they're both bank holidays. you will only be paid for one though.
They both cant be bank holidays, surly if you take 26th as bank holiday monday becomes
A normal working day ,or vice versa.
And shouldn't all holidays and bank holidays have been booked by july
dunno about flexi staff but i don't have to work any bank holidays. not my fault tescos are having theirs as saturday and the official one is monday plus i don't have to book bank holidays i just tell my manager at the beginning of the year i don't work any of them!!
Quote from: expressman77 on 01-12-20, 01:23PM
Quote from: lackofinterest on 30-11-20, 12:37AM
Quote from: Halftone84 on 23-10-20, 03:52PM
Thanks, where can I view that for tomorrow when I change my holiday from the Monday to the boxing day ?
take both, they're both bank holidays. you will only be paid for one though.
They both cant be bank holidays, surly if you take 26th as bank holiday monday becomes
A normal working day ,or vice versa.
And shouldn't all holidays and bank holidays have been booked by july
For booking holidays, you ideally should have a holiday review in February to book the majority of your holidays and then another in November to book any remaining holidays if you haven't booked them all, you don't have to actually book any at all in your holiday reviews etc, it's just there as a sit down offer to help you get them in and organised and help managers get organised...you can book them all at once or book them whenever you decide but it's down to you to make sure you book all your holidays not the company and you can't carry them over.
Policy just states ideally a few weeks notice but need to get back within 7 days of a holiday form given in or they are automatically accepted.
i've NEVER had a holiday review in my 20+ years with the company!!
Quote from: oldfashionedplayer on 01-12-20, 04:06PM
it's down to you to make sure you book all your holidays not the company and you can't carry them over.
In the case of statutory holiday entitlement not able to be taken due to ill health then it can be carried over.
I've had a couple of them in the past but just lately it's been a case of chasing my manager and telling them I've got time off to book otherwise you won't see me for a couple of months :D.
Can't say too much to make sure I'm not personally identifiable but in the past I did end up with a "Let's Talk" for not booking my entire allowance off in one go despite me telling said manager (who gave me the LT) why I'd wanted to save some back-several times ??? !
If there is a stronger lockdown in areas over Xmas / ny with some areas of society closed down this can only make working in stores very difficult as people will see the shopping trip as a social event and bring everyone with them.
Asda anounce that they will be closing ALL stores on Boxing Day to support there colleagues spending time with there families........
Thoughts?
Quote from: whatajoke2019 on 01-12-20, 05:59PM
I've had a couple of them in the past but just lately it's been a case of chasing my manager and telling them I've got time off to book otherwise you won't see me for a couple of months :D.
Can't say too much to make sure I'm not personally identifiable but in the past I did end up with a "Let's Talk" for not booking my entire allowance off in one go despite me telling said manager (who gave me the LT) why I'd wanted to save some back-several times ??? !
But you don't have to book it all in one go. 75% has to be done in April and the other 25% by the end of October.
Boxing Day off plus the bouns which I think is a weeks wage? would be nice for Tesco to see what other supermarkets are doing but I fear not. If the demand wasn't there I think Tesco would be shut but unfortunately it's a family afternoon out on Boxing Day going to Tesco plus I would reckon if Tesco was open Christmas Day they would still have significant punters in store?
Asda closing boxing day means more customers for Tesco .... Yay !
Seems that its only store staff that are not working distribution staff are working , and pay is normal as in bank holiday pay for those that would have worked that day , And yes Tesco will be even more busy with Marks and asda closed ...
After my working arrangements with my manager for Christmas and signed the paper I had some if you coming up and I cannot do to my shifts I have informed them but they are now telling me because I've signed the paperwork I can have to work these hours but I've told his guys in advance please help me
[admin] ??? :question:[/admin]
To be fair, the staff at head office, up to and including the board, will be working just as hard as Stores, depot etc over the Christmas period...
Jesus, I couldn't even type that with a straight face! :D ;D
Quote from: blitz on 11-12-20, 06:48PM
After my working arrangements with my manager for Christmas and signed the paper I had some if you coming up and I cannot do to my shifts I have informed them but they are now telling me because I've signed the paperwork I can have to work these hours but I've told his guys in advance please help me
Use the Notion of "Advanced Notice" in terms and conditions" - Like in extreme circumstance they can ask flexi's or people to work within 24 hours but it's not expected, the norm for Availability is 7 days / 4 weeks in advance, so if you can't do it, you just give them the 7 days notice and refer back to that...You can change your availability weeks in advance, so since there's still time before christmas go grab an availability form if need be (they can't deny you one), fill it in and give it them. :D
You'll have the protection of equal rights if others have been able to cancel any shifts and since overtime isn't something that's actually required by a permanent colleague, they can't force you to do it either and if you were a flexi you'd still be able to change it as previously said based on the 7 day notice rule, if its less than 7 days then they would then want reasons why / give one of the warnings, but other-than that nothing they can do. ;D
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Author Topic: Christmas 10% bonus? (Read 3078 times)
Dante
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Re: Christmas 10% bonus?can somebody please clarify something for me, we have not been asked what we want to work over Christmas our manager has done the rotas and I have been put in for a normal shift Monday 28th December (I dnt work Saturdays) so the Monday is a substitute bank holiday always has been so I asked the question and was told Saturday is a normal trading day so thats the bank hol Monday is a normal shift for me....is this tesco making up their own rules again because calenders on my fone even on Google states the Monday is the bank hol! Iv checked my latest contract and that staes christmas day boxing day new years day are all voluntary help!
Can somebody please clarify something for me, we have not been asked what we want to work over Christmas our manager has done the rotas and I have been put in for a normal shift Monday 28th December (I don't work Saturdays) so the Monday is a substitute bank holiday always has been so I asked the question and was told Saturday is a normal trading day so that the bank holiday Monday is a normal shift for me. Is this Tesco making up their own rules again because calenders on my phone and on Google state the Monday is the bank holiday! I've checked my latest contract and that states Christmas day boxing day new years day, can someone help?
Have you booked the Monday off as a days holiday .
It's well documented that all holidays and bank holidays need to be booked off
Preferably by end if July at latest .
Also its not worth checking with calendars and Google, mondays are always
Highlighted as Bank Holidays but its not a legally binding.
All companies that dont operate mon to fri can choose if it's the sat/sun or the monday
Whatever is most appropriate.
So after much to-ing fro-ing with the checkout manager, my son filled in his availability sheet with the hours he could do over the festive period - 3/4 long shifts per week whilst he’s home and they basically ignored his availability and sent it back with ridiculous shifts which bear no resemblance to the window he gave them. If he had any prior commitments, these shifts walk all over them. He messaged the line manager back last Thursday and they haven’t even bothered to reply. His mental health hasn’t been great this term so he’s told them to shove it and he’ll work from tomorrow to his last contracted shift this Saturday then he’s walking. I’m so cross with Tesco, but he’s quite relieved that he’s made the decision now as apparently it has become a pretty toxic place to work now.
If it has the potential to effect his mental health, he's done the right thing in walking away. No job is worth that, especially one in Tesco.
All stores have been issued with a high level of overtime this year. The aim is to minimise congestion. Generally speaking at checkouts you go to team support first to sort out overtime. There should always be team support available to speak to and quickly resolved.
Quote from: Dante on 15-12-20, 11:40AM
Can somebody please clarify something for me, we have not been asked what we want to work over Christmas our manager has done the rotas and I have been put in for a normal shift Monday 28th December (I don't work Saturdays) so the Monday is a substitute bank holiday always has been so I asked the question and was told Saturday is a normal trading day so that the bank holiday Monday is a normal shift for me. Is this Tesco making up their own rules again because calenders on my phone and on Google state the Monday is the bank holiday! I've checked my latest contract and that states Christmas day boxing day new years day, can someone help?
As most retailers are a 24 hour business, we are allowed to have the Saturday as a bank holiday. Was confirmed months ago. The Mondays 28th and 4th haven't been bank holidays this year and never were going to be for store staff.
I believe as most head office colleagues are mon to fri, Saturday is not a bank holiday for them.
I believe next year the Bank holidays will be on Saturday and Monday. Sundays (26th and 2nd) will be optional days off to take as hols, unpaid, work time back etc.
Quote from: Halftone84 on 10-12-20, 05:31PM
Asda closing boxing day means more customers for Tesco .... Yay !
Seriously, what kind of sad loser goes shopping on Boxing Day?
I won't even be
sober on Boxing Day! :D ;D
Sadly a load of punters and so the tills go ding-a-ling
Related to this.
What will the hourly rate be on boxing day? is it time and a quarter plus the 10% winter bonus?
Im stuck on old disability benefits due to my health and can only earn so much in a week until they finally move me to UC (assessments halted due to covid)
Long time colleague working nights, my nights off land on the Christmas and New years Bank Holidays. Am I not still entitled to those days off at a later date?
yes. you will have 2 bank holidays to book before april 1st
Thanks, that's what I thought.
Quote from: person7 on 17-12-20, 05:46PM
Related to this.
What will the hourly rate be on boxing day? is it time and a quarter plus the 10% winter bonus?
Im stuck on old disability benefits due to my health and can only earn so much in a week until they finally move me to UC (assessments halted due to covid)
I heard Tesco was paying another 10% coronavirus related payment for the current period, if so, it will be time and a quarter of the base rate and 10% of the base rate, premiums don't compound.