Does anyone else have concerning hygiene issues in the staff room?
I mean most people clean up after themselves but the contracted cleaners are only ones allowed to check and turn on the dishwashers.
And NOT ONCE have THEY EVER used tablets.
Knives forks especially cups and glasses all full of grime.
I've tried to feedback to store manager using the anonymous forum box they do but nothing has been done.
It's got to the point I can't get a drink all day as.. Well the cups and glasses look dirty and smell of rotten egg.. In fact the dishwasher themselves stink of rotten food and rotten eggs.
Anyone else have this issue since staff canteens have closed? And any advice.
Some shifts if I'm alone and caretaker has gone I sneak a 60/70oC wash but there's no tablets anywhere.
Caretakers ALWAYS out "quick 20 minute wash 20oC" with NO dishwasher salt or rinse aid or any dishwashing tablets or liquid (I've seen them set it many times and once asked about tablet and he said "we don't have any and don't need them anyway I never use them at home")
Approach any team management doing the cleaners audit on MPro5. They may not know about the issue ( or decide to ignore it? ), but can mark down cleaning manager with photographic evidence. I constantly had issue with hygiene in the staff room and because I kept giving bad scores it got to the point that the cleaning team were all given warnings, and soon afterwards the cleaning manager was sacked.
Of course, the cleaners are not always available, and staff should have access to dishwasher tablets and the ability to use the dishwashers. If everyone took a little responsibility, the staff room ( which should be a nice place to be away from your job ) would be cleaner.
The dishwashers can by switched on by anyone and dishwasher tablets should always be used.
If they are not using them then I would suggest actually speaking to your store manager face to face rather than leaving an anonymous note in a forum box.
The dishwashers should also have the filters cleaned after every few washes as they will fill up with bits of food and the mesh will block with grime.
The canteen is everyone's responsibility to maintain clean and hygienically, we are after all Adults that are trained to work with food.
The dishwashers should not be used by anyone, other than those who have been signed off for training to operate them.
Commercial dishwashers should be reaching a temperature of 81C to clean and remove any pathogens.
You should have a health and safety store rep to whom you immediately voice your concerns! If you're a union member you can approach your union rep also!
In the meantime I would suggest you take in your own tableware & cutlery to use, and take them home with you!
Our store manager took away all cups, mugs and cutlery. A few knives and forks have made their way back into circulation... and people share them.
Most people now bring their own cutlery. It's a nightmare when you forget it though and fancy a free porridge.
Quote from: lucgeo on 15-01-23, 03:05PMThe dishwashers should not be used by anyone, other than those who have been signed off for training to operate them.
Commercial dishwashers should be reaching a temperature of 81C to clean and remove any pathogens.
You should have a health and safety store rep to whom you immediately voice your concerns! If you're a union member you can approach your union rep also!
In the meantime I would suggest you take in your own tableware & cutlery to use, and take them home with you!
The staff room dishwashers in most places I have seen aren't commercial units - they're domestic types, usually silver coloured Bosch or Hotpoint. The toasters and hot water dispensers are usually commercial units, so aren't we allowed to use those either? :D
The ones in customer cafe are comercial not the canteen,im gonna ask the mrs to train me up at home before i do dishes or cook toast again,pheww could of been a nasty accident waiting to happen,
Lucgeo, I find it difficult to understand how placing a dishwasher tab into a receptacle, closing the door and pressing two buttons ( on/off and wash cycle buttons ) could be a health & safety issue? Surely not cleaning down an area and making it safe and hygienic is more of an issue for yourself and your colleagues?
The commercial dishwashers have long since been removed from the staff canteen. The ones in their now are domestic and can be used by anyone.
Quote from: 2ndtimeround on 15-01-23, 02:49PMThe dishwashers can by switched on by anyone and dishwasher tablets should always be used.
If they are not using them then I would suggest actually speaking to your store manager face to face rather than leaving an anonymous note in a forum box.
The dishwashers should also have the filters cleaned after every few washes as they will fill up with bits of food and the mesh will block with grime.
The canteen is everyone's responsibility to maintain clean and hygienically, we are after all Adults that are trained to work with food.
None of us are technically trained unless you've had deli training 😂, so definitely not something I'm touching anc I've advocated my colleagues the same without proper food and hygiene training courses undertaken given its affecting other people >:D
Quote from: Sherwoodforest on 15-01-23, 05:11PMThe ones in customer cafe are comercial not the canteen,im gonna ask the mrs to train me up at home before i do dishes or cook toast again,pheww could of been a nasty accident waiting to happen,
Quote from: oldfashionedplayer on 15-01-23, 06:38PMQuote from: 2ndtimeround on 15-01-23, 02:49PMThe dishwashers can by switched on by anyone and dishwasher tablets should always be used.
If they are not using them then I would suggest actually speaking to your store manager face to face rather than leaving an anonymous note in a forum box.
The dishwashers should also have the filters cleaned after every few washes as they will fill up with bits of food and the mesh will block with grime.
The canteen is everyone's responsibility to maintain clean and hygienically, we are after all Adults that are trained to work with food.
None of us are technically trained unless you've had deli training 😂, so definitely not something I'm touching anc I've advocated my colleagues the same without proper food and hygiene training courses undertaken given its affecting other people >:D
@sherwoodforrest...washing dishes at home does not equate to washing dishes in the rest room!! It should be the same as the customer restaurant rules and guidelines for washing and reaching recommended temperatures after public usage.
Titter and ridicule all you want my friend, but it's not I that is risking my health for inadequate cleansing, nor I that is using equipment I am not authorised to use, by lack of protection and training!
Make note of @oldfashionedplayer's post! It may be petty to you, but I guarantee any damage to company property or accident caused to others from misuse of equipment or lack of training by you, and Tesco will throw you under the bus!!
There is no special training for using a dishwasher.
But I'm guessing your simply in the habit of finding excuses to dodge doing anything you might classify as work 🤷🏻�♂️
There is in the workplace...check your facts and get back to me!
Don't judge peoples work ethics on what you don't understand :-X :-X
Feel free to type Dishwasher into click and learn.
My facts are fine mate.
Industrial equipment requires special training as does any equipment where there is the possibility to cause injury.
I'm not quite sure how you think switching on a dishwasher is likely to cause injury short of someone switching it on for too long so you cant get your cup when you want it. Now wouldn't that be a disaster 🤷🏻�♂️
Whilst it's fine for us to fight amongst ourselves here, I'm wondering if anyone has gotten any response from USDAW on this, or have raised the issue with them? Another thought is, the company provides 'food' ( I use the term loosely, a bit of bread, milk and something resembling margarine ), surely there should be some form of food safety aspect somewhere? As I said above, I'm not worried about putting on a dishwasher myself, however this forum has yet again made me think about the bigger picture. Is it yet another 'simplification' of process we've just accepted, and there could actually be deeper ramifications for the company because of the way they operate ( or don't operate ) their staff food provision areas?
If your store is only providing bread for toast as food then I'd suggest raising the issue with the store manager. My store offers a range of free options and whilst it's not full meals we can select from Pasta snack type meals, cuppa soups, cereal pots, fruit loaf or crumpets and a few others. These were provided by the company last Autumn and should still be available daily.
Looking after the colleague room does actually come as part of being duty, however it is everyone's responsibility to keep it clean. There's no reason why they don't use dishwasher tablets other than laziness, just need correct type transferring to the cost centre they use I believe. Just bring it up, sure it can be fixed without too much issue.
Quote from: 2ndtimeround on 15-01-23, 10:03PMFeel free to type Dishwasher into click and learn.
My facts are fine mate.
Industrial equipment requires special training as does any equipment where there is the possibility to cause injury.
I'm not quite sure how you think switching on a dishwasher is likely to cause injury short of someone switching it on for too long so you cant get your cup when you want it. Now wouldn't that be a disaster 🤷🏻�♂️
Just because its not on click to learn doesn't mean it's not something that's needed... As has been mentioned, if you end up contaminating something and then they decide to go after you for it, they'll go for the throat of
"only trained personnel are supposed to use the equipment, if you wanted the training you should of raised your concerns with management to be able to get them to sign off on it and arrange for it, since you haven't and you've put colleagues, customers and potentially stock you've worked with at risk of contamination, which is a serious matter"
Always think, what would you do if you were a company protecting itself. Cause that's what they are definitely going to do.
I've not been trained to open doors is that om click and learn???
Quote from: oldfashionedplayer on 16-01-23, 01:13AMQuote from: 2ndtimeround on 15-01-23, 10:03PMFeel free to type Dishwasher into click and learn.
My facts are fine mate.
Industrial equipment requires special training as does any equipment where there is the possibility to cause injury.
I'm not quite sure how you think switching on a dishwasher is likely to cause injury short of someone switching it on for too long so you cant get your cup when you want it. Now wouldn't that be a disaster 🤷🏻�♂️
Just because its not on click to learn doesn't mean it's not something that's needed... As has been mentioned, if you end up contaminating something and then they decide to go after you for it, they'll go for the throat of
"only trained personnel are supposed to use the equipment, if you wanted the training you should of raised your concerns with management to be able to get them to sign off on it and arrange for it, since you haven't and you've put colleagues, customers and potentially stock you've worked with at risk of contamination, which is a serious matter"
Always think, what would you do if you were a company protecting itself. Cause that's what they are definitely going to do.
By extension that means that we can't use the toaster, microwave, water dispenser, toilet, pens, knives, forks or even tie laces on safety boots because there's been no training on any of those & they all involve "company equipment" - as for the company protecting itself, it's very easy to defend against being thrown under the bus. You simply come back with things like "What controls were in place to prevent unauthorised use of equipment x?", "What measures were in place to prevent person x to feeling the need to operate equipment y?" and in this instance especially "Why was the equipment and area not kept in a sanitary condition despite the issue being repeatedly highlighted?"
If you don't want to use dishwasher there's always the sink not every store has a dishwasher.
Quote from: oldfashionedplayer on 16-01-23, 01:13AMQuote from: 2ndtimeround on 15-01-23, 10:03PMFeel free to type Dishwasher into click and learn.
My facts are fine mate.
Industrial equipment requires special training as does any equipment where there is the possibility to cause injury.
I'm not quite sure how you think switching on a dishwasher is likely to cause injury short of someone switching it on for too long so you cant get your cup when you want it. Now wouldn't that be a disaster 🤷🏻�♂️
Just because its not on click to learn doesn't mean it's not something that's needed... As has been mentioned, if you end up contaminating something and then they decide to go after you for it, they'll go for the throat of
"only trained personnel are supposed to use the equipment, if you wanted the training you should of raised your concerns with management to be able to get them to sign off on it and arrange for it, since you haven't and you've put colleagues, customers and potentially stock you've worked with at risk of contamination, which is a serious matter"
Always think, what would you do if you were a company protecting itself. Cause that's what they are definitely going to do.
How exactly do you think you are going to contaminate something from pressing to "on" button of a dishwasher. The machine is loaded by the colleagues using the crockery, the dishwasher tablet gets put into a compartment, the door gets closed and the on switch is pressed.
As I said previously, anyone claiming they can't do the dishwasher due to lack of training is simply someone been lazy and looking for excuses to be lazy.
It is the responsibility of every colleague to clean up after themselves.
There is no rocket science to being clean!, unfortunately there are people around that think it's someone else's job to go round cleaning up after them.
Incidentally if it was needed I can assure you it would be on Click and Learn along with all the other training that is required.
QuoteAs I said previously, anyone claiming they can't do the dishwasher due to lack of training is simply someone been lazy and looking for excuses to be lazy.
or somebody who has many years of experience of how the company and some of its managers operate when things go belly up.
I have lost count the number of times "who told you you could do that" was been said to me.
I just take in my own cutlery and cup. Safer that way!
"It is the responsibility of every colleague to clean up after themselves"
Is that a Tesco policy, or just you thinking how anyone who doesn't is lazy and not a team player, and everyone should follow you're leading by example attitude 8-)
How do you know if the unknown previous colleague has loaded and turned the dishwasher on to a full cycle using the cleaning tabs, or someone else hasn't just turned up mid cycle and shut it off to get a cup?
The previous canteen staff who used to operate the machinery and worked in the kitchen area were supplied with safety shoes...why do you think that was?? If the door suddenly dropped and fell on your foot, or the scalding water was sprayed all over yourself, or the machine had leaked water all over the floor and you'd slipped on it, what do you think Tesco would say??
Have the break times been extended to accommodate this cleaning process, and is this extra few minutes per break, per colleague, paid or remains unpaid?
If you go to use the toilet and somebody has left it badly soiled, do you whip out a pair of marigolds a brush and a bottle of bleach, or do you call a cleaner to see to it, whilst loudly declaring how LAZY others are and not up to your high standards!
You trivialise rights and procedures colleagues long before you fought for, for the benefit and safety of everyone. The partnership agreements reached have been constantly eroded over the years, mainly by the apathy of colleagues such as yourself. You're every managers dream, flicking your eyes to the ceiling every time someone quotes their rights, as agreed 8-)
Yes it is Tesco policy to clean up after yourself.
That's me done bothering to explain to a child who still thinks it's their Mums job to wipe their arse.
As I said previously.-
Some people just want excuses to be lazy.
@2ndtimeround, your reacting to this discussion in a typically 'childish tantrum' manner.
In the WGLL that it says about colleagues are required to fill the dishwasher, However no colleague will have the training, hence they can ask, just like they can tell people to do the backdoor and people go onto the wagon without safety shoes and vest and go on without being requested to by the wagon driver.. if they don't any or all of the shoes/vest/ authorisation from the driver, then they aren't covered - Protect yourself first and foremost, cause you'll always get screwed.
further to the Contamination bit, you could easily throw in something your not supposed to, damaging the equipment - Making you Liable.
Plenty of colleagues are dumb enough to throw foil in the microwave, why wouldn't they go throwing random stuff in the dishwasher.. or just knocking it in.. Pay me to do it in worktime & give me the food & hygiene then sure >:D
https://help.ourtesco.com/hc/en-us/articles/360021142019-WGLL-Guide-Colleague-Room
Tesco Colleagues will (No hours allocated)
- Follow the clean as you go policy
- Clean up all cutlery, cups and place them in the dishwasher provided
when full switch on – (If no colleague use dishwasher has been provided
please clean items in designated area)
- Put all rubbish in the correct bins provided
- Order all consumables
- Maintain the equipment
- Keep the area clean and tidy by following the established hours format
- Empty the dishwasher when required Work together to correctly and
protect stock
- Maintain the current daily cleaning specification
FM Partners will
- Clean and tidy during the established hours format
- Empty and clean the bins and remove any rubbish in the morning for the
day
- Empty & clean the dishwasher and set up for the day
- Complete the weekly audit process with the Tesco Management Team
- Transfer and fill the available vending machines keeping standards
throughout the week high
- Transfer only agreed free issue items
- Order Chemicals & Kliks
- Work together to correctly store and protect stock
- Deliver the current daily cleaning specification
Quote from: Nomad on 16-01-23, 09:39PM@2ndtimeround, your reacting to this discussion in a typically 'childish tantrum' manner.
No tantrum pal. Simply pointing out some hard truths.
It's the "not my job attitude" of the minority that makes life difficult for the majority.
to be honest I've very rarely commented on any post on here but found this one so petty that something needed saying.
@2ndtimeround i work nights,its the same people on nights everytime who put dishwasher on and empty it,about 3/4 of us,,,and the same lazy ones with zero ounce of inititive or general lack of teamwork that dont,lifes too short to worry about training to press a button,morons
When I started with the company we queued up for hot drinks and they were poured for us. We have a starter, main meal and a pudding all made from scratch. It was not free but was worth paying for. It was lovely but it has all gone.
We now have a dish washer we all load with our dirty plates, as we go. We have the means to make very basic food. It's provided free. We clean our tables and have sprays, bottles to do so available. Nobody leaves a mess behind them.
As the dish washer is emptied it has a tablet put back in it ready for next time. It is set on a 45 min wash. Things come out clean. Many of us have taken in our own mugs but there are the basic white ones for those who opt not to do so.
Quote from: lucgeo on 16-01-23, 04:35PMThe previous canteen staff who used to operate the machinery and worked in the kitchen area were supplied with safety shoes...why do you think that was?? If the door suddenly dropped and fell on your foot, or the scalding water was sprayed all over yourself, or the machine had leaked water all over the floor and you'd slipped on it, what do you think Tesco would say??
Kitchen staff were issued with safety shoes because there were a range of hazards such as dropping knives, pans of boiling water etc. The new dishwashers are of the domestic variety - I don't see hotpoint recommending the use of safety shoes in domestic kitchens! If there's a risk of the door suddenly dropping then that risk applies to all people entering the colleague room because the dishwashers are in the open access areas. As for being sprayed with scalding water - the same risk would exist in a domestic setting - the volume and pressure of the water jets is such to make that a very low risk, even with the idiots that seem to inhabit the hallowed halls of grocery retail. Leaks and spillages come under the standard Tesco CAYG policy.
QuoteHave the break times been extended to accommodate this cleaning process, and is this extra few minutes per break, per colleague, paid or remains unpaid?
If I spend time in the canteen sorting out dishwashers due to the lazy feckers just piling stuff on the sides & in the sink then that comes out of my working day, not my break time, if a manager was to question it they're told why. In reality for the majority of colleagues it's a matter of a few seconds to scrape their plates into the bin and shove them into the dishwasher - no longer than it used to take to scrape their plates into the bin before placing their tray onto the canteen racks. In reality we see the same level of behaviour as we've always seen with the lazy fekkers leaving c**p anywhere and dumping plates encrusted with whatever vomit inducing s**t they've just scoffed for someone else to sort out.
"It is the responsibility of every colleague to clean up after themselves"
Never liked that c**p coming from management it belongs up there with reporting any mistakes you find or people doing something wrong. If they actually looked at how unattainable their so called ideals are in store then it wouldn't be so bad. Also if they actually worked alongside colleagues and had proper measurements in place to ensure colleagues were working to a proper standard.
Don't get me wrong I will challenge my fellow colleagues on crappy work and leaving s*** behind them in canteen but it will be done in my own manner and when I choose to do so.
Some people have an awful lot to learn about management 8-) enough said.
What that some are good and some are bad :D
Yes, I would also add the word devious and their application of the principles of self preservation.
Quote from: 2ndtimeround on 15-01-23, 10:49PMIf your store is only providing bread for toast as food then I'd suggest raising the issue with the store manager. My store offers a range of free options and whilst it's not full meals we can select from Pasta snack type meals, cuppa soups, cereal pots, fruit loaf or crumpets and a few others. These were provided by the company last Autumn and should still be available daily.
This is a temporary trial that will end on week 48 (End of next month, I think) according to the signage in our canteen.
It's been extended
has been extended up until week 27 and then possibly again further but will be getting more information later with it.
can I just say that this entire thread is one of the most perfect illustrations of how messed up your average Tesco store is, people/policy wise, without siding with anyone, though hopefully my saying just this will tell you where my thoughts lie on even this most ridiculous of issues (my store evidently thinks their overstock of cheap antibacterial alcohol gel is a fine substitute for soap in the men's toilets right now, it's effing chinatown out there and any one in this thread assuming the company ideals are pursued and fulfilled universally as a matter of course needs to understand how privileged they are...)
All I can suggest is if the expected company standards are not been maintained then the 1st port of call should be the store manager.
If the store manager is not doing anything about it contact the people partner, then there is always both the grievance process and protector line to raise concerns out of store if still needed.
There will always be stores with issues across any company this big, the key to resolving these, lies in highlighting them at a level that has the ability to do something about it.
You're still speaking from a position of privilege where this antiquated approach is feasible. in real terms now there are so many hurdles to actually getting your point across to anyone high enough to do anything about it it is genuinely less worth your time and pay level (to go back to the point of this thread) as wasting your break time on the dishwasher you don't even have use for. they have literally engineered and continue to engineer it to be this way. the world is completely falling apart if you haven't noticed yet and this company, this thread, is a full example of it.
Nothing to do with privilege.
Simply a case of been prepared to speak up rather than moan about things to those that can't actually solve the problem.
Playing the victim never fixed a problem.
Quote from: person7 on 15-01-23, 11:01AMDoes anyone else have concerning hygiene issues in the staff room?
I mean most people clean up after themselves but the contracted cleaners are only ones allowed to check and turn on the dishwashers.
And NOT ONCE have THEY EVER used tablets.
Knives forks especially cups and glasses all full of grime.
I've tried to feedback to store manager using the anonymous forum box they do but nothing has been done.
It's got to the point I can't get a drink all day as.. Well the cups and glasses look dirty and smell of rotten egg.. In fact the dishwasher themselves stink of rotten food and rotten eggs.
Anyone else have this issue since staff canteens have closed? And any advice.
Some shifts if I'm alone and caretaker has gone I sneak a 60/70oC wash but there's no tablets anywhere.
Caretakers ALWAYS out "quick 20 minute wash 20oC" with NO dishwasher salt or rinse aid or any dishwashing tablets or liquid (I've seen them set it many times and once asked about tablet and he said "we don't have any and don't need them anyway I never use them at home")
OK so bring your own?
Wash it in the sink?
You have a locker you can have your own set and some fairly liquid.
Ridiculous thing to be moaning at
I'd recommend talking to your line manager. They could definitely sort out the issues you've described. Don't be afraid to talk to your store manager personally either, they will Definitely help. As a last resort, protector line would get it to your SD to address.
The cleaning manager, whoever it is for your store is responsible for ordering dishwasher tablets from the budget allocated to their department. As for operating the dishwasher tesco state it is everyones reaponsibilty to look after and maintain the staff room. The cleaners are responsible for certain aspects however every staff room should have a domestic dishwasher which is usable by staff since they changed from industry equipment to domestic for this reason as no special chemicals are required nor special training on operating such equipment
If i had to put my dirty cup in the dishwasher at the end of my break and the dishwasher needed emptied them my manager would certainly be wondering where i was and probably wouldn't be too happy i was up in the canteen emptying the dishwasher instead of filling shelves, and no im not emptying and refilling the dishwasher on an unpaid break either.
Quote from: Deadpool on 30-01-23, 04:20AMThe cleaning manager, whoever it is for your store is responsible for ordering dishwasher tablets from the budget allocated to their department. As for operating the dishwasher tesco state it is everyones reaponsibilty to look after and maintain the staff room. The cleaners are responsible for certain aspects however every staff room should have a domestic dishwasher which is usable by staff since they changed from industry equipment to domestic for this reason as no special chemicals are required nor special training on operating such equipment
So how often is this domestic dishwasher given a deep clean, and by whom?
Kettles, toasters and even microwaves are pretty self explanatory to operate, unclean or soiled areas that are questionable are clearly visible.
I would also question the warranty of this domestic dishwasher in the workplace regarding insurance in the event of causing a serious injury to an untrained user ??? All dishwashers have a user manual on different cycles which a household would familiarise themselves with.
CAYG is a prime example of Tesco bringing in extra duties through the back door, dropping paid contracted hours of in store cleaners, and passing it onto the colleagues unpaid!
I wouldn't use any unclean equipment and I certainly wouldn't clean it after somebody else, before being able to use it! Tesco may state it's everybody's responsibility to look after and maintain the staff room, but if Tesco provide the equipment, they are responsible for ensuring it is fit for use. End of!!
Well said
Quote from: Cheerleader on 19-01-23, 06:03PMOK so bring your own?
Wash it in the sink?
You have a locker you can have your own set and some fairly liquid.
Ridiculous thing to be moaning at
so its "ridiculous" to complain about hyegine in a major supermarket staff canteen now? that OVER HALF the staff are constantly sick.
PS: i DONT have a locker. theres only 10 lockers for over 250 staff and i shouldnt have to spend money buying and bringing stuff to do myself when theres over 250 of us.
Quote from: lucgeo on 30-01-23, 08:49AMSo how often is this domestic dishwasher given a deep clean, and by whom?
Kettles, toasters and even microwaves are pretty self explanatory to operate, unclean or soiled areas that are questionable are clearly visible.
....
I wouldn't use any unclean equipment and I certainly wouldn't clean it after somebody else, before being able to use it! Tesco may state it's everybody's responsibility to look after and maintain the staff room, but if Tesco provide the equipment, they are responsible for ensuring it is fit for use. End of!!
Oddly the toasters are cleaned out daily and the sides by the hot water machine is also cleaned daily (we dont have kettles we have them giant water tank machine as its a large store with over 250 staff)
the dishwashgers have NEVER once been cleaned, they never been loaded with salt or rinse aid except when first installed.
i actually found mackeral, scrambled eggs, beans etc all in one of them when i put 16 filthy "clean" forks in - the managers say its the cleaners jobs and will feed back to them but they clean everything BUT the dishwashers and the tables!
90% of us now hold cutlery under the hot boiling water several seconds to sanitize the cutlery as its not hygienic taking them to the toilet to wash in the toilet sinks! (they blocked up the door with "authorized personal only" to the old canteen so we dont even have a sink except the toilets)
-- which of course holding your hand under boiling water tank with a fork and knife and especially a spoon = burn risk - but its all we can do now
, theres now staff ill left right and centre and the canteen stinks of rotten milk, rotten eggs, beans and all sorts.
@person7 put the hot water in a cup,then put the spoon,fork whatever in the cup(no burning then)
Go to the toilets sink...put the hot water in a cup, then put the spoon, fork whatever in the cup ( no burning then )...maybe bit of excrement and germs in the atmosphere, especially if someone is using the hand dryer at the same time ??? This is the alternative for washing of used cutlery in this store!! Alternative is to wait your turn to use hot water tank, always hoping there's a clean cup available to soak your cutlery in and the tank is dispensing at the correct temp after a sudden influx of constant use?
Remind me...why were kitchen and bakery department colleagues told to disrobe from their overalls and aprons to use the toilet ???
@lucgeo what idiot would walk to the toilet for hot water when theres a hot water heater in the canteen,be real
Quote from: person7 on 02-02-23, 03:18PM.........
90% of us now hold cutlery under the hot boiling water several seconds to sanitize the cutlery as its not hygienic taking them to the toilet to wash in the toilet sinks! (they blocked up the door with "authorized personal only" to the old canteen so we dont even have a sink except the toilets)
.......
So if the hot water tank is not accessible or out of order?? Also where are people rinsing off their used dishes and cutlery?? No wonder the dishwasher is clogged with stale food, nowhere to rinse and no deep clean of the dishwasher ugh ???
Quote from: Sherwoodforest on 03-02-23, 01:49AM@lucgeo what idiot would walk to the toilet for hot water when theres a hot water heater in the canteen,be real
(without reading what else has been said since I last came here) I'll walk you back to what I said about how a lot of people on here clearly don't know what idiots constitute the Tesco staff now and why this whole post matters cos it really is that desperate and disgusting. ps. in our store? you're as likely to get hot water in the toilet as soap.
Quote from: lucgeo on 02-02-23, 07:36PMGo to the toilets sink...put the hot water in a cup, then put the spoon, fork whatever in the cup ( no burning then )...maybe bit of excrement and germs in the atmosphere, especially if someone is using the hand dryer at the same time ??? This is the alternative for washing of used cutlery in this store!! Alternative is to wait your turn to use hot water tank, always hoping there's a clean cup available to soak your cutlery in and the tank is dispensing at the correct temp after a sudden influx of constant use?
Remind me...why were kitchen and bakery department colleagues told to disrobe from their overalls and aprons to use the toilet ???
seriously though is this satire, I don't even know any more.
this will soon be a problem for the new shift leaders in superstores and extra's,as if you look in their role pack it states,they are responsible for cleaning the colleauge room
hot water dispensers are being removed from stores though, due to "not being used" and saving money, so ours is down to a 1 kettle that takes about 5 minutes to boil for 5 people rather than instant, so you couldn't even do the "just put hot water in" now lol
That might be certain size stores. We use our hot water dispenser all the time. When it broke recently it was a huge pain. It was unable to be fixed so was out of service until we got a new one. Loads of complaints and colleagues constantly asking for update on issue being resolved.
@oldfashionedplayer sounds like your store do not want to replace it that's all, we've had a new one few months back and the kettles taken away (there're going to be more expensive to run than a water heater).
Quote from: oldfashionedplayer on 08-02-23, 09:02AMhot water dispensers are being removed from stores though, due to "not being used" and saving money, so ours is down to a 1 kettle that takes about 5 minutes to boil for 5 people rather than instant, so you couldn't even do the "just put hot water in" now lol
so apart from us bringing in our own cutlery, cups, and coffee, we'll be bringing in our own flasks of boiling water :D :D :D
I do ... flavoured with coffee. But then as a dot com driver I don't get to see the staff canteen mid-shift nor do I know if I will be passing a convenient burger van.
Quote from: Sherwoodforest on 08-02-23, 12:39PM@oldfashionedplayer sounds like your store do not want to replace it that's all, we've had a new one few months back and the kettles taken away (there're going to be more expensive to run than a water heater).
"that's all" is not enough of an excuse why do we do this. it's not a franchise operation. they expect us to find general information about working practices on the website that ought to be universal across all stores. why do we keep accepting these disgusting, genuinely (based on the content of this thread) disgusting, alternatives.
to be honest though ours was brand new, we hadn't had it long, probably since October / November ish? So them removing it is a huge annoyance to staff, nothing about "not wanting to fix it" was a great thing to add, they just want to annoy us by taking it away... More annoyed people = more people going to play about rather than work.. Cause why bother?
Quote from: 2ndtimeround on 16-01-23, 07:02PMYes it is Tesco policy to clean up after yourself.
That's me done bothering to explain to a child who still thinks it's their Mums job to wipe their arse.
As I said previously.-
Some people just want excuses to be lazy.
We get 15 min break or an extended lunch break, are you willing to use 50% of this time cleaning so you can have a hygienic break or do you want to have a sit down and drink before its back to the obnoxious customers.
I'm fine with cleaning the canteen if I was give time away from my job to do it and not expected to do it my own unpaid break time for the benefit ot Tesco so they can not pay anyone to do it.
exactly, if it's paid time sure, but since breaks are UNPAID time, there's no chance of using my FREE time to clean, if i'm going to do that, I'm going to extend my break, I will happily use the excuse of "Clean as you go is part of my job, as such it should be done in company time not in UNPAID time"
you both seem to have missed the first sentence by @2ndtimeround. which they said "Yes it is Tesco policy to clean up after yourself.
So eat and use as many dishes, tables, cups and cutlery you want and dribble as you go but just clean it up after :P
I would have thought 'clean up after yourself' applies to any mess made in the course of your paid work. They cannot have a policy that applies to anybody in their own free unpaid time.
Quote from: randomworker on 15-02-23, 12:36PMyou both seem to have missed the first sentence by @2ndtimeround. which they said "Yes it is Tesco policy to clean up after yourself.
So eat and use as many dishes, tables, cups and cutlery you want and dribble as you go but just clean it up after :P
I guess you still think it's your mothers job to clean your mess up at home. 🤷🏻�♂️
@2ndtimeround
I was not getting at you I was reminding them what you said which is correct clean up after yourself 8-)
Quote from: Nomad on 15-02-23, 02:32PMI would have thought 'clean up after yourself' applies to any mess made in the course of your paid work. They cannot have a policy that applies to anybody in their own free unpaid time.
well there is a small thing in life called common sense and yes if I was a person who did not apply it and went by the book I would be cleaning the store 24/7 and reporting every incident to Manager/shift-leader. :D
However I will clean up after myself and ridicule any midden who left c**p at their backside. Would I clean up a potential bomb site in canteen?, maybe but I would first say over headset after my break if the shift-leader wants it done and it will done on company time. But luckily we don't have any issues with canteen and maybe because as a team it just gets done without anyone making a fuss about it for the sake of it.
Quote from: randomworker on 15-02-23, 04:02PM@2ndtimeround
I was not getting at you I was reminding them what you said which is correct clean up after yourself 8-)
Then I apologise as I've clearly misunderstood your humour.
Personally I find it hard to believe the attitude from so many that feel 10 seconds to put a cup in the dishwasher is such a hardship.
8-) And an unpaid half an hour to clean up the c**p before you even get to use anywhere near sanitised facilities Tesco are obliged to PROVIDE...if they offer it as a replacement to canteen personnel catering for your REST TIME in the RESTROOM, then they are obligated to provide it!!
The only reason there would be any c**p to clean up 1st is if your colleagues aren't clearing THEIR OWN cups and plates into the dishwasher.
I have occasionally found the canteen in this state when starting a nightshift but in honesty it has never taken me more than 5 minutes to clear it.
Legally I believe the only obligation is to provide a method of heating food, hot water for drinks and a method of been able to wash up after yourself. Or at least that all I've ever found either on the DirectGov or The HSE websites.
If anyone knows of any other legal obligation in the UK then I'm happy to be proven wrong.
Quote from: 2ndtimeround on 15-02-23, 03:45PMQuote from: randomworker on 15-02-23, 12:36PMyou both seem to have missed the first sentence by @2ndtimeround. which they said "Yes it is Tesco policy to clean up after yourself.
So eat and use as many dishes, tables, cups and cutlery you want and dribble as you go but just clean it up after :P
I guess you still think it's your mothers job to clean your mess up at home. 🤷🏻�♂️
Not really, you seem to enjoy missing the point altogether.
Well, we have 2 dishwashers in the canteen and if as you say we all have to clean up after ourselves in our own time do we...
1. wait for the dishwasher to be full for however long that takes so it can do a full cycle cleaning as many pots as possible.
or
2. Put our own cups and if you use one plate into the dishwasher and set it going thus forcing every one else to wait in turn for hours before they too can clean their pots and utensils.
then there is the replenishment of the bread and other food items that are provided, do we also do that in our own time or do we each individually go take items from the shop floor for our own use?
you need to make your self clear on what cleaning up after ourselves looks like.
Cleaning things in the sink is not going to happen because the hot water is scolding and there is nothing to clean the pots and pans with. Not to mention the huge queue of people waiting in line to do theirs also all within the 15 min window of opportunity.
I can get my 2 year old grand daughter to put her own toys away,maybe shake yourself and realise how stupid you sound asking how to clean up,how do some people get through life is beyond me
:thumbup:
Even my dog puts his blankie back on his bed ...
Quote from: forrestgimp on 16-02-23, 08:33AMQuote from: 2ndtimeround on 15-02-23, 03:45PMQuote from: randomworker on 15-02-23, 12:36PMyou both seem to have missed the first sentence by @2ndtimeround. which they said "Yes it is Tesco policy to clean up after yourself.
So eat and use as many dishes, tables, cups and cutlery you want and dribble as you go but just clean it up after :P
I guess you still think it's your mothers job to clean your mess up at home. 🤷🏻�♂️
Not really, you seem to enjoy missing the point altogether.
Well, we have 2 dishwashers in the canteen and if as you say we all have to clean up after ourselves in our own time do we...
1. wait for the dishwasher to be full for however long that takes so it can do a full cycle cleaning as many pots as possible.
or
2. Put our own cups and if you use one plate into the dishwasher and set it going thus forcing every one else to wait in turn for hours before they too can clean their pots and utensils.
then there is the replenishment of the bread and other food items that are provided, do we also do that in our own time or do we each individually go take items from the shop floor for our own use?
you need to make your self clear on what cleaning up after ourselves looks like.
Cleaning things in the sink is not going to happen because the hot water is scolding and there is nothing to clean the pots and pans with. Not to mention the huge queue of people waiting in line to do theirs also all within the 15 min window of opportunity.
I'm sorry you're making this into something really complicated and throwing common sense out the window.
I will put my dirty cup away by putting it in the dishwasher and If dishwasher is full I will turn it on.
if I was so pedantic about paid and unpaid times then I will do it on the company time after I finish my break.
If I'm so pedantic about who is to clean what and proper training to do it then I will leave what mess and inform shift leader after my break.
All these decisions good and bad take a few seconds to execute one way or another. Anything more is making a mountain out of a mole hill.
Quote from: forrestgimp on 16-02-23, 08:33AMQuote from: 2ndtimeround on 15-02-23, 03:45PMQuote from: randomworker on 15-02-23, 12:36PMyou both seem to have missed the first sentence by @2ndtimeround. which they said "Yes it is Tesco policy to clean up after yourself.
So eat and use as many dishes, tables, cups and cutlery you want and dribble as you go but just clean it up after :P
I guess you still think it's your mothers job to clean your mess up at home. 🤷🏻�♂️
Cleaning things in the sink is not going to happen because the hot water is scolding and there is nothing to clean the pots and pans with. Not to mention the huge queue of people waiting in line to do theirs also all within the 15 min window of opportunity.
Pots and pans? You have pots and pans??
What on earth do you use these for in your "15 min window of opportunity"?
Quote from: Sherwoodforest on 16-02-23, 08:57AMI can get my 2 year old grand daughter to put her own toys away,maybe shake yourself and realise how stupid you sound asking how to clean up,how do some people get through life is beyond me
Again, are being deliberately obtuse or are you genuinely stupid?
@forrestgimp tesco also provide uniform,would you like a valet to also dress you or train you to dress yourself,its cups and plates for crying out loud,clean as you go,simple to everyone with an ounce of sense
Employers are required to provide a clean environment for rest breaks, along with water and facilities for heating water and food. They are not required to supply crockery, cutlery, etc. Whatever facilities are provided need to be hygienic and cleaned to a high standard, but the rules and guidance do not say how this is to be achieved only that the employer is responsible for ensuring that standards are maintained.
My own personal take is that placing a cup in a dishwasher takes seconds, as does rinsing a plate & putting it in - less time than the average worker spends picking their nose, checking their phone, gossiping or dawdling during a shift & so is irrelevant. Filling or emptying the dishwasher takes a couple of minutes & so should be done on company time - some stores I have been in have notices to say to add such time to the length of the break for those who do so.
Your uniform is for your own personal use, and a tax relief is (or was ) claimable for the laundering of it!
Tesco are also obliged to launder freezer coats, hi viz and any other uniform shared by others...but that agreement is also conveniently overlooked, all too frequently.
The same ruling should be there for canteen equipment which should meet hygiene standards as fit for use, hence hygiene ratings in any food establishment.
All shared crockery should be washed at set temperatures to comply with H&S rulings. A quick rinse of shared crockery or cutlery under a hot tap either before or after use just doesn't comply with these regulations.
Again...if Tesco are obliged to offer heating appliances to prepare food and drink, they should be obliged to maintain and clean this equipment to acceptable standards for every user at all times!
If they want staff to maintain that cleanliness, then they should be paying them to do so! Not have some mugs believing their spiel how it's everyone's responsibility...tell me if colleagues don't clean up after themselves is it a disciplinary matter ???
Seems my post is very much ditto to above post, both written same time 🙄
Most the staff aren't even toilet trained in our store, how can you expect them to clean up after themselves in the canteen?
too true, the answer I got from some when asking some of ours if they aim at home was "the wife cleans it up if we miss so it's fine" ??? So they pretty much expect that to be taken care of at work too... though for our store they'll p**s over the seats and floors but wash their cups ;D
rather they did it the other way around lol
Quote from: Sherwoodforest on 16-02-23, 04:11PM@forrestgimp tesco also provide uniform,would you like a valet to also dress you or train you to dress yourself,its cups and plates for crying out loud,clean as you go,simple to everyone with an ounce of sense
I cant be bothered trying with you anymore, you are the weakest link goodbye.
Quote from: lucgeo on 16-02-23, 05:15PMYour uniform is for your own personal use, and a tax relief is (or was ) claimable for the laundering of it!
Tesco are also obliged to launder freezer coats, hi viz and any other uniform shared by others...but that agreement is also conveniently overlooked, all too frequently.
The same ruling should be there for canteen equipment which should meet hygiene standards as fit for use, hence hygiene ratings in any food establishment.
All shared crockery should be washed at set temperatures to comply with H&S rulings. A quick rinse of shared crockery or cutlery under a hot tap either before or after use just doesn't comply with these regulations.
Again...if Tesco are obliged to offer heating appliances to prepare food and drink, they should be obliged to maintain and clean this equipment to acceptable standards for every user at all times!
If they want staff to maintain that cleanliness, then they should be paying them to do so! Not have some mugs believing their spiel how it's everyone's responsibility...tell me if colleagues don't clean up after themselves is it a disciplinary matter ???
Seems my post is very much ditto to above post, both written same time 🙄
Literally this, thankyou, for the common sense of how any retail, restaurant, workplace etc would work... A quick rinse ain't going to remove bacteria, and that's what is expected in the colleague room.. Operation of ANY equipment in a workplace should have relevant training, including dishwashers to protect the colleague and the business.. Its not "home" like some think, its a workplace and different rules apply because of how many people we are in contact with each and every day...
I don't understand how it is that hard to follow... If you wanna be responsible at the end of the day, clean around, rinse some plates, maybe cough a little on everything, if you want to be on the safer side then put it on trays in the relevant area for staff who are trained in the equipment to be honest.
Some people simply believe the world owes them a living and expect everyone else to provide for them.
It's the people like this that make life harder for those of us that are prepared to look after ourselves. 🤷🏻�♂️
Quote from: oldfashionedplayer on 17-02-23, 05:45PM.. Operation of ANY equipment in a workplace should have relevant training, including dishwashers to protect the colleague and the business.. Its not "home" like some think, its a workplace and different rules apply because of how many people we are in contact with each and every day...
I do hope you have had training on how to tie your laces in the workplace and safe operation of doors. How about how to use a knife & fork, dispense hot water - or even flush the toilet? After all, it's work equipment in the workplace and not at all like being at home!
You can spout it all you want, but like it's been mentioned, but what will happen if you decide go on a wagon to unload a cage from said wagon and a cage falls on you? If you had training you'd be in for a settlement... if you hadn't had any training and decided to just go "I've unloaded stuff at home, I know how to do this" Your looking at Zilch.. Nadah.. Zero, ontop of a disciplinary most likely for "ignoring training and doing it anyway" - Same applies, Just because someone says Jump doesn't mean you do it... Don't be a Lemming, Have some Common Sense, cause like multiple have mentioned, if ANYTHING goes wrong in that colleague room, Which colleagues are getting the blame? The ones with training? or the ones who've decided to do it by themselves? - Information may say about "doing it yourself" but doing it wrong will be YOUR fault... Only has to be that One time..
If you can't see the difference between unloading a wagon and loading a cup in a dishwasher then there really is not much hope is there.
Is it down to the in store cleaner to restock the food (take the food off the shop floor) in the staff canteen? A manager in my store told one cleaner that if there was nothing to eat in the staff canteen he will be sending the staff to complain to him.
It is the cleaning manager who is responsible for this.
Quote from: Biscuit tin on 16-02-23, 08:14PMMost the staff aren't even toilet trained in our store, how can you expect them to clean up after themselves in the canteen?
;D This made me spit my coffee out ;D
So true. Maybe this should be submitted to the forum. We have training for fill, pick and serve so why not training for squat, wipe and flush.
:D definitely loki, a lot of ours say its their wives job at home so its the cleaners job at work... doesn't help the rest of us... if only we could teach them like they used to do with puppies... 8-) rubbing their nose in it..would soon stop >:D
Quote from: 2ndtimeround on 17-02-23, 07:37PMSome people simply believe the world owes them a living and expect everyone else to provide for them.
It's the people like this that make life harder for those of us that are prepared to look after ourselves. 🤷🏻�♂️
this isn't the point anyone with a brain here is making it's that they're done having to stand having done the right thing washing their hands in the bathroom and then watching the manager walk behind them and straight out after touching their genitals with no repercussions and then being made to feel like a heretic when they sit in the canteen not using any of the facilities just reading their book and then being expected to clean up after the same disgusting cretins cos it's "everyone's responsibility" which doesn't really mean that, it just means that when something needs doing its muggins who's closest. There's no principle to it and its completely unreinforcible.
Just wondering how many of you have working vending machines in your staff canteen?
We have vending machines that haven't worked for around 3 years which are still full of stock
Our machines got filled with healthy c**p that no-one bought and everything went out of date so now not in use.
Quote from: Scruff on 08-07-23, 10:02PMJust wondering how many of you have working vending machines in your staff canteen?
No vending machines, just a few packets of cereal, some bread and some pasta snacks you add water to food wise oh and some manky fruit. Colleague shop fridge can have food in it for days at a time, and has mould in it. There are rarely any clean cups as most people can't be bothered to wash the dishes.
We are told in our store that the cleaners are in charge of the canteen and are responsible for stocking it with food and milk etc and cleaning the canteen including washing the dishes. The problem with that of course is that we don't have cleaners 24hrs a day so things run out, dishes just get left piled up in the sink as the dishwashers are full and the place becomes a mess.
Shift leaders and managers don't lift a finger to sort it out so it falls on a few of us to put the dishwashers on just so we can have clean cups and plates.
Im sure its duty managers job to review canteen facilitys between shifts,cleaners ensure it is clean at start of day,then its self maintainence after that,our machines are all stocked and working,canteen cleaned first thing,free fruit hit and miss,food table usually has cereal,rice,tuna,beans,soup and selection of tin currys,stews
At my store there are only a few people who bother to load the dishwasher (me included), and as such it's become our job. There's very much a "the usual lot will do it" attitude among the rest of the staff, which is incredibly annoying to say the least. Complaints have been made to managers to no avail.
One other thing I've seen is people licking the knife when buttering bread, then sticking said knife back in the spread. That for me should be instant dismissal for gross misconduct. It's absolutely disgusting, and the reason I won't touch anything other than cereal pots in the canteen.
That habit may be gross...but it wouldn't constitute gross misconduct. It is not a designated department and the staff using it are not the designated team for the area. That'd be like trying to discipline a colleague for picking their nose in your line of sight!
This is a constant ongoing discussion with regard the staff canteen...to clean or not to clean?
Clean as you go rules don't apply here, as it's a case of compulsory and legal hygiene standards not being met. You have a store health and safety rep who is your first port of call on the first rung of a complaint for non compliance of ensuring the health and safety of store colleagues using equipment and utensils provided by Tesco for the use of all staff!
One of the biggest problems with the canteen is that idiots who put them in didn't design them with any common sense.
@knowles2 there designed for people who aernt idiots,sadly most dont fit in that category,ours been in years and theres plenty of f@ckwits who use plates,cups every shift and never switch on,load or empty it,tesco should abolish it all,let them eat off the floor or drink out the tap,
would help if the dishwashers were even half decent... ours get run twice and the stuff still comes out as bad as it went in...
then you've got ones just adding dirty stuff to the finished cycle... it's usually the same ones urinating on the toilet seats and floors that grow up with their wives cleaning up after them as a "duty"...
If they abolished it they'd have to provide something else since it's a basic requirement so they can't even abolish it.. atleast stuff was more clean and whatnot when we had ACTUAL canteen and staff for it.
This old argument being raised again...to clean or not to clean ???
There is no set job description for the cleaning of crockery or utensils, no department umbrella that it comes under nor designated person responsible for meeting the basic hygiene standards set under H&S regulations :-X
Who is responsible for the deep cleaning of the dishwasher, microwave, toaster etc.? Is there a daily chart displayed with when it was last cleaned and by whom, as with the toilets?
If there are no clean crockery or utensils for the use of, or the appliances are unclean, then you would be in your rights to call the duty manager to arrange the cleaning to provided ready for your use under the agreed terms and responsibilities.
Are the store forums still active? The instore H&S rep should be asked, to bring this up at the next meeting. The forums are manipulated by the manager, but the answer should be given, and the notes of the forum meeting made available to you and the rep for further reference.