Welcome to verylittlehelps. Please login or sign up.

02-12-22, 10:40PM

Login with username, password and session length

Recent

Members
Stats
  • Total Posts: 31,508
  • Total Topics: 580
  • Online today: 86
  • Online ever: 660
  • (06-06-21, 01:57AM)
Users Online
Users: 5
Guests: 53
Total: 58

Management structure in your store

Started by newdawnrising, 18-08-22, 01:14PM

Previous topic - Next topic

bonehead

Management structure 10 years ago - SM, Deputy, Personnel, Compliance, Non-food Senior team, Non-food Stock control, Stock control, PFS, CS, Checkouts, Produce, Grocery, Warehouse, Clothing, Bakery, Pharmacy, Security, Phoneshop, Nights Manager. Probably even more but can't remember them all...

Now - SM, 1 senior team, 3 Team managers, Pharmacy, Phoneshop, 3-4 SLs/TS.

Think Tesco are now at the stage of no longer being able to cut management to save on wages...although you never know.

Morris999

Quote from: Tesc0Wow on 02-10-22, 12:55PMWhere is the Comms for that? I heard that it is coming from the start of the new contract

It was either on the second part of the training that managers have to complete regarding it over the past few weeks or on comms a few weeks back.

Have a look on click & learn and I think it's under schedule.

newguy20

Quote from: Redshoes on 02-10-22, 10:47AMEverybody has a primary task. The system will also not know if Steven on the shop floor is fit to be on tills, it won't know that his customer service is poor and that he may complain to customers as he thinks he should be doing something different.
It's the primary task that's most important but if one area is over manned and another is under manned the right thing to do will be to support an area that needs it. Coaching will help Susan from tills but an extra body at a time that is needed has to be better than no help.

Surely the system will only be able to put Steven from the shop floor onto a till if he is defined as having that skill against him, likewise, Susan will only be able to move to meat if she has that skill.

And the use (or manual override) will surely be something for section managers to do, for example if they see Steven spending a shift on the till that's where they would go "oh hell no, he's useless on tills, tell you what better that he does produce instead, he's good at that >click< and then Fred from produce can go on the till, he's good with customers".


Redshoes

Quote from: bonehead on 02-10-22, 01:55PMManagement structure 10 years ago - SM, Deputy, Personnel, Compliance, Non-food Senior team, Non-food Stock control, Stock control, PFS, CS, Checkouts, Produce, Grocery, Warehouse, Clothing, Bakery, Pharmacy, Security, Phoneshop, Nights Manager. Probably even more but can't remember them all...

Now - SM, 1 senior team, 3 Team managers, Pharmacy, Phoneshop, 3-4 SLs/TS.

Think Tesco are now at the stage of no longer being able to cut management to save on wages...although you never know.

Depends on where you are. We are still top heavy in parts of Scotland. An extra near me still has a huge management team. They are slimming down but even so they still have 3 GM managers and three fresh managers for example. My store is top heavy by one manager but short by two shift leads.

lucgeo

#54
Quote from: newguy20 on 02-10-22, 06:10PM
Quote from: Redshoes on 02-10-22, 10:47AMEverybody has a primary task. The system will also not know if Steven on the shop floor is fit to be on tills, it won't know that his customer service is poor and that he may complain to customers as he thinks he should be doing something different.
It's the primary task that's most important but if one area is over manned and another is under manned the right thing to do will be to support an area that needs it. Coaching will help Susan from tills but an extra body at a time that is needed has to be better than no help.

Surely the system will only be able to put Steven from the shop floor onto a till if he is defined as having that skill against him, likewise, Susan will only be able to move to meat if she has that skill.

And the use (or manual override) will surely be something for section managers to do, for example if they see Steven spending a shift on the till that's where they would go "oh hell no, he's useless on tills, tell you what better that he does produce instead, he's good at that >click< and then Fred from produce can go on the till, he's good with customers".



This system, like every other over complicated system Tesco dream up, will bite the dust in time.
The SM will override it, the senior team will override it, and the section managers will ignore it and start arguing amongst themselves, and at the end of all the arguments, taking all the flak, will be the checkout manager getting it in the neck because the sparse amount of colleagues, supposedly working other depts on their hour's stint, will be stuck on checkouts!

Self serve will take years to be incorporated and accepted as the norm, and contrary to what Tesco state...they're not what the customers want!!
Live for today. Learn from yesterday.

grim up north

We had a similar system recently in distribution. Where 'the computer' decides who does what when. It's been switched off as far as I'm aware

lackofinterest

overpaid idiots in head office dreaming up things which never work, to justify their pointless jobs >:(

AudiTTman

No store manager!
2x team managers
4x shift leaders
Small/medium store taking 420k weekly

Jeff123

#58
Please do not quote immediately prior post(s).  .Admin.

Is this your current structure ?

forrestgimp

In our store we have the SM one senior team and roughly 5 managers as well as 3 of them new people who do everything for no money.

HalloweenJack

Extra
1xSM
1xLead Day
1x Lead Night
1x Lead Dot com
2x Dot com managers (and 3 team support)
1 x Produce
1x Checkouts (and 5 Team Support)
1x CSD/Cash/Trolleys/PFS
1x Fresh
1x Grocery/Warehouse
1x Stockcontrol /Compliance
1x Nonfood / F&F
3x Night

Voices Of Reason

Structure change is an annual cull of the easy pickings (or managers) to pay for the every decreasing workforce. As this headcount is getting lower & lower the more they scramble for solutions that take out the human element. Hence project river on the front end was a huge investment in equipment and savage cuts in colleagues. Self serve till are hated by customers but they plough on regardless.

When I walk through my store these days it's spot the colleague! The few managers that are in are stretched beyond belief with the workload they now have due to the removal of managers over the years making their role double or triple the department's they once had. They are now accountable for a considerable number of colleagues especially if your in an extra and run the whole of grocery, back door, frozen & BWS. Previously this had 3 managers. This in conjunction with all the frog and training workload over the past two quarters requiring all colleagues to have completed the multitude of work & pay, plus legal 2, plus gold & silver food & extra market hours.

Managers feel like they are basically expendable and just waiting for their role to be combined into yet another bigger role for no extra pay.

Colleagues have just had a 10p pay rise, managers didn't get a penny. I'm sure most colleagues think managers are paid huge salaries, maybe 10-15 years ago but certainly not now. If you earn more money the chances are you have a higher mortgage or other commitments. So your disposable income is likely to be pretty tight also. The new reviews for managers is designed to pay a lower reward. All in all the future looks tough. For everyone!!

Cwtch

Well said Voice of Reason. I couldn't have put it better myself.

Sherwoodforest

Does any stores still have a bakery manager?ours runs bakery,bread and cakes and bws,but 2 extras nearby with no night fill dont,thought that was a defunct role now

Tesc0Wow

I'd be surprised, my last store was bakery, plant bread & counters. No idea what it is now, but I think bakery is "too small" of a dept in the big bosses eyes. Often having a headcount of less than 10.

HalloweenJack

Quote from: Voices Of Reason on 20-10-22, 10:07PMStructure change is an annual cull of the easy pickings (or managers) to pay for the every decreasing workforce. As this headcount is getting lower & lower the more they scramble for solutions that take out the human element. Hence project river on the front end was a huge investment in equipment and savage cuts in colleagues. Self serve till are hated by customers but they plough on regardless.

When I walk through my store these days it's spot the colleague! The few managers that are in are stretched beyond belief with the workload they now have due to the removal of managers over the years making their role double or triple the department's they once had. They are now accountable for a considerable number of colleagues especially if your in an extra and run the whole of grocery, back door, frozen & BWS. Previously this had 3 managers. This in conjunction with all the frog and training workload over the past two quarters requiring all colleagues to have completed the multitude of work & pay, plus legal 2, plus gold & silver food & extra market hours.

Managers feel like they are basically expendable and just waiting for their role to be combined into yet another bigger role for no extra pay.

Colleagues have just had a 10p pay rise, managers didn't get a penny. I'm sure most colleagues think managers are paid huge salaries, maybe 10-15 years ago but certainly not now. If you earn more money the chances are you have a higher mortgage or other commitments. So your disposable income is likely to be pretty tight also. The new reviews for managers is designed to pay a lower reward. All in all the future looks tough. For everyone!!

£50 a week between a full time GA in a store with 45p an hour location pay, and a newly signed off manager.....

lucgeo

Wasn't so long ago PM's and Sm's answer to every whinge was "you know where the door is!" Colleagues emotionally upset at RHRP meetings, met with rolling eyes from them both! They manipulated the forum so much, that the majority of members stepped down, and they couldn't get replacements.
My PM was in floods of tears when they faced redundancy, expecting everyone to sympathise, they only held onto the job because the clever ones took redundancy and ran like hell!
It's some of the section managers I feel for, having heard the tirade of abuse from the SM in meetings, then feigning sympathy to the CA's when the managers have had to follow through on their orders!
Any company that pays a person more than a new GP earns per annum,to run a big corner shop, just shows what a p**s poor company it's become!
Live for today. Learn from yesterday.

General Thorn

Our PMs and all managers also used the "you know where the door is" line. Absolutely atrocious way to treat anybody and extremely unprofessional and intimidating. Not heard it for a very long time because we are having such a hard time recruiting any new colleagues but the older staff still get taken for granted and pulled up for things going wrong whilst newer staff get away with so much.

Our PM was also in floods of tears at being made redundant but was not very sympathetic towards CAs being made redundant previously. Tesco was changing and there were far too many colleagues so yes, Tesco was doing the right thing....different story when it happened to her! The SM actually told us we should be sympathetic towards her as she was a young woman with a young family!!

Our SM also has managers and shift leaders act on his orders and then act as if he knows nothing about it when CAs complain.

Seems most of them are cut from the same cloth.

Voices Of Reason

Quote from: HalloweenJack£50 a week between a full time GA in a store with 45p an hour location pay, and a newly signed off manager.....

Managers are on a starting rate that was agreed about 10 years ago at £22,000 in large Extra's. In that time we have had All sorts of financial crunches etc. Managers workload has tripled if not more. Basically in real terms they have taken a cut. A full time colleague on £10.50 earns £19,656 per annum! So basically a newly appointed manager is on £1.25 more per hour provided they only work 36.5 (they are actually contracted to minimum of 36 Hours). Does that in any way seem fair?

So when they ask in your review where do you see yourself in 5 years, the answer is probably redundant. Team support are being paid almost the same rate as newly appointed managers so it is clear which direction they are going. Established managers are the ones they are after because some of them are on £30k+ having done the role for maybe 15-20 years. Lead managers are almost an extinct animal and will soon been seen off. Line managers job role packs are already covering lead managers roles so once soft structure is actualised there won't be much to do 😂

two00eleven

Former Metro store now "Large Express"
Head count of around 90 colleagues takes approx £280k-£300k a week.
Store Manager
Team Manager
Shift Leader x3

Structure 12 months ago was
Store Manager
Team Manager x3
Shift leader x4
Night Manager
Night Shift Leader.

Davethebave

Medium sized superstore. 380-420k a week

Store manager
3.5 team managers
3 shift leaders

Ideal is
Store manager
3 team managers
4 shift leaders

TechSupporter

#71
So. Shocked this hasn't been spoken about sooner seeing that usdaw agreed it last week and all store managers have had their speaking too...

All team managers are now signed off at £26k and anyone under that will now get a pay increase to that level effective from the next pay period in November.

Potentially nothing at all for everyone else, eroding years of met and exceed performance pay increases for hundreds of managers.

sparkles76

Why have we not been told this techsupporter?

Davethebave

If that's true they would need to bump everyone else up 4-5k to compensate for the years of knowledge and experience a long term manager has

Mrs sparrow

Tesco don't value knowledge and experience any more, look at what they have done to stock control.

SMF spam blocked by CleanTalk