verylittlehelps

Very Little Helps => Stores => Topic started by: Paper Rose on 26-05-22, 10:39AM

Title: New contract concerns
Post by: Paper Rose on 26-05-22, 10:39AM
Hi
Sorry if already a thread but I have to sign new contract tonight apparently to say I can work in all areas of the shop.
I can and do but worrying that my job as merchandiser and also any chance of redundancy is taken away.
Does anyone else have these concerns and is anyone else refusing to sign.
Thanks.
Title: Re: New contract concerns
Post by: lucgeo on 26-05-22, 11:16AM
SIGN NOTHING....AGREE TO NOTHING... :-X

If you haven't been sat down and explained it all to you, the whys, the wherefores, the consequences then you insist on a 1-2-1 for a full explanation before signing!!

DO NOT be pressured into signing, by any manager!! Or be told everyone's signing them...just sign it!!!

Inform your manager, If it REQUIRES your signature, then you REQUIRE a full briefing before any signature from you is forthcoming!!... End of conversation  :-X
Title: Re: New contract concerns
Post by: Paper Rose on 26-05-22, 11:43AM
Thanks lucgeo
Thanks I've tried
Manager is very matter of fact everyone is signing but have heard some are exempt.
I thought this was a nationwide thing I suspect to avoid anymore redundancy payments ever.
Wages and team leaders I've heard are exempt and hearing today that moves are being made to cut back stock control alrea6.
Title: Re: New contract concerns
Post by: Jackwarda on 26-05-22, 11:59AM
@lucgeo and @paperrose.  If indoubt, say and sign nowt! can a rep or someone be present at such meeting
Title: Re: New contract concerns
Post by: Morris999 on 26-05-22, 12:10PM
If it's to do with the new contracts that go live in October, then all you are signing for is that you have had your 1-2-1 and have been given an availability form.
You do not need to sign a new contract as the fantastic union have agreed that you do not need to and the new contract will automatically apply from October!!

Ignoring it or just plain refusing too, will not make a difference unfortunately.

Only areas that can choose not to be multi-skilled if I remember correctly are Pharmacy and DotCom Drivers.
Title: Re: New contract concerns
Post by: lucgeo on 26-05-22, 02:12PM
So it would seem, going on what Morris999 has posted, whom I believe may be a manager, it's likely not a new contract to sign, as your manager states, but confirmation that you have had your 1-2-1 and availability form. If you've had neither, then you don't sign to say you have!

The onus is on your manager to explain fully what the form is and why you're requested to sign it! No explanation...no signature!! Sounds like a lazy manager, cutting corners by not giving the 1-2-1 meetings of explanation, they will have supposedly been allotted time to do this by SM, and the signed forms will go back to the SM to check!

Title: Re: New contract concerns
Post by: Hibobhi on 26-05-22, 02:15PM
I was told we're not signing for the new contract as the union has already done that for us, f*** the union
Title: Re: New contract concerns
Post by: Morris999 on 26-05-22, 02:35PM
Also, all meetings should be completed by end of tomorrow(barring anyone out of the business).
These are being tracked by the SD's for HO.
I know some stores on my group had done a really poor job upto the weekend, and were read the riot act on Monday morning!
Title: Re: New contract concerns
Post by: fatlad on 26-05-22, 04:17PM
Is there anything in writing that says Pharmacy & Dotcom drivers don't have to multi skill?
Title: Re: New contract concerns
Post by: Sherwoodforest on 26-05-22, 06:09PM
@paper rose ,all you have to do is read it and see if its a contract or not,if its a contract it,l have your weekly wage and hours on the front,as for redundancy,if the company offered you same hours ,pay doing a different job there is no redundancy,i assume your a day merchandiser
Title: Re: New contract concerns
Post by: Paper Rose on 26-05-22, 07:22PM
I appreciate all these replies and I think I understand this better now.
Manager was fine by the way just doing his job, I don't think it was a contract now as supposedly we signed our souls away in the last contract. Which was definitely not explained to me in fact it was rushed.
Intentionally I think now.
This has also been agreed by the union, as well as everything else that was taken from us.
Union are not worth a f.
Trust your own judgement or a friends.
Might ask for my last two contracts if this is possible and look for another job.
Nothing worse than being made a c of.

Thanks everyone. 🍻
Title: Re: New contract concerns
Post by: Redshoes on 26-05-22, 07:25PM
When it comes time to sign a new contract you get time to read but it's a much longer document now. You keep one and hand the other back.
Title: Re: New contract concerns
Post by: Paper Rose on 26-05-22, 07:26PM
Quote from: fatlad on 26-05-22, 04:17PM
Is there anything in writing that says Pharmacy & Dotcom drivers don't have to multi skill?

Would be interesting.
I myself have absolutely no problem multi skilling I can do almost everything and do.
The company I think have covered their arses against redundancies by stealth almost, and the unions helped them.
Title: Re: New contract concerns
Post by: Paper Rose on 26-05-22, 07:28PM
Quote from: Redshoes on 26-05-22, 07:25PM
When it comes time to sign a new contract you get time to read but it's a much longer document now. You keep one and hand the other back.

If done properly.
Title: Re: New contract concerns
Post by: Morris999 on 26-05-22, 09:53PM
Quote from: fatlad on 26-05-22, 04:17PM
Is there anything in writing that says Pharmacy & Dotcom drivers don't have to multi skill?

Yes, it's all on the copy of the new terms & conditions everyone is given as part of the 1-2-1's.
Word for word below. On pages 1,2 and 3.

Skills: We will train you in the core skills needed to work across the store, as per The Guide to Multiskilling: SERVE on a checkout or self-serve, PICK a Dotcom order, FILL the shelves, where the store/centre has the facility. This Serve,Pick, and Fill training' will enable all colleagues who don't already have the skills, to work in non-skilled areas(unless there are good reasons why you can't work in another area, such as your health). Pharmacy Technicians and Customer Delivery Drivers can choose whether to be trained in other areas as they will not be scheduled off their own department.

Job Title: We will move to a broader job title for all colleagues (excluding Shift Leaders/Team Supports, Pharmacy Technicians, and Customer Delivery Drivers, as these specialists will never work anywhere else).

Then again under Job Title

Your job title is ...........
You will be assigned a primary department, but you may be required to work across different departments according to your skills( all except for Pharmacy Technicians and Customer Delivery Drivers).
Title: Re: New contract concerns
Post by: SimonF12030 on 26-05-22, 10:45PM
Quote from: Morris999 on 26-05-22, 12:10PM
If it's to do with the new contracts that go live in October, then all you are signing for is that you have had your 1-2-1 and have been given an availability form.
You do not need to sign a new contract as the fantastic union have agreed that you do not need to and the new contract will automatically apply from October!!

Ignoring it or just plain refusing too, will not make a difference unfortunately.

Only areas that can choose not to be multi-skilled if I remember correctly are Pharmacy and DotCom Drivers.

Phone Shop as well
Title: Re: New contract concerns
Post by: lucgeo on 27-05-22, 07:09AM
Are Phone shop colleagues not excluded due to being paid from out of store wage budget  ???
Title: Re: New contract concerns
Post by: thor god of thunder on 27-05-22, 07:28AM
I have yet to be told ANYTHING about what's happening. shift leader handed me something to read and sign that they want back by august sometime think. its a good few pages long. I did reply with "well I have yet to be told anything and I won't be reading this in my own time".
Title: Re: New contract concerns
Post by: person7 on 27-05-22, 11:36AM
the only contract i had to sign was to do with the sale of alcohol and making sure you do think 25

we dont have to sign the new contracts yet as its not october! - but I've heard they may try to say "if you dont sign we cant keep you on" - so make sure you have a union rep with you. they may not be the best union but they will make sure you arent swindled in a contract you dont want or laid off.
Title: Re: New contract concerns
Post by: lucgeo on 27-05-22, 11:47AM
Going by the above posts, it would appear the union have already signed you to the new contracts in October  :o
Title: Re: New contract concerns
Post by: thor god of thunder on 27-05-22, 03:17PM
I have no idea what they were trying to get me to sign as no contract needs signing for October, the union has done if for us...bless em
Title: Re: New contract concerns
Post by: FarmerFred on 27-05-22, 04:49PM
A third party cannot sign a contract on your behalf without your personal consent or a mandate from a court.
Title: Re: New contract concerns
Post by: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AM
Are Phone shop colleagues not excluded due to being paid from out of store wage budget  ???

Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades
Title: Re: New contract concerns
Post by: Sherwoodforest on 28-05-22, 01:49AM
I suppose phone shop is all about sales,i suppose if they have targets to meet ,would you stick them on a till,or pick?if theres 2 in the phone shop and they have no customers i dont see why they couldnt fill something near by like electrical though,
Title: Re: New contract concerns
Post by: uklions on 28-05-22, 05:26AM
Glad im a Dot com driver £11.68p hour,no chance any drivers are going to be trained up on tills or other departments! pandemic  proved we to valuable  out on road.  ;)
Title: Re: New contract concerns
Post by: lucgeo on 28-05-22, 07:47AM
Quote from: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AM
Are Phone shop colleagues not excluded due to being paid from out of store wage budget  ???

Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades

I'm pretty sure phone shop are not paid from the store wage budget, and their contract used to be that they are not expected to work instore on any other dept??

Any store colleague can work on a lower grade dept, but a colleague working on a higher grade dept should be paid the higher rate for the length of time they cover...once it has passed a set amount of time (?30 mins?) on that dept.
Title: Re: New contract concerns
Post by: Morris999 on 28-05-22, 09:14AM
Phone shop are there own mini business, in a similar way that Tesco Opticians were before they were sold off to Vision Express.
So yes Phone Shop colleagues are not supposed to come out and work in the shop, hence why they are not mentioned anywhere in the briefing.

However every other Grade D area is part of the changes bar the 2 areas I mentioned earlier.
And yes that means CSD and wages will have to be trained like everyone else, but will still be paid there premiums when working there contracted hours on a grade C area.
Title: Re: New contract concerns
Post by: Villager No.6 on 29-05-22, 12:02PM
Quote from: uklions on 28-05-22, 05:26AM
Glad im a Dot com driver £11.68p hour,no chance any drivers are going to be trained up on tills or other departments! pandemic  proved we to valuable  out on road.  ;)

@uklions Where in the country are you based? I'm a DotCom driver and am nowhere near £11.68 even when the new £11 rates start in July.
Title: Re: New contract concerns
Post by: oldfashionedplayer on 29-05-22, 04:13PM
I thought dotcom drivers got their pay increase earlier, though it wasn't anywhere near what elsewhere offered, think 10.50? While elsewhere offers 11 onwards.. Think thry were only ones who got it from may instead of July into August payslip.
Title: Re: New contract concerns
Post by: surlaroute on 29-05-22, 09:54PM
way I saw it we signed to say we had the meeting, not the contract, which comes live in October, and the union has signed on our behalf, which is bs and is gonna cause chaos once (and my manager already knows it) they realise they can't adequately teach old dogs new tricks and we just get even more backed up than we already are because no one knows what the f they're doing... I'm hoping at that point they realise they need to rapidly backtrack. but the world will probably be more broadly f-ed at that point anyway. so I'm glad I'm old.
Title: Re: New contract concerns
Post by: Villager No.6 on 30-05-22, 09:15PM
The information on the wage increases are on card displays on our colleague room tables and state that the rate for DotCom drivers will rise to £11.00 from 24th July and will be in the 19th August pay.
Title: Re: New contract concerns
Post by: Preacherpauly on 31-05-22, 08:56PM
Quote from: Paper Rose on 26-05-22, 10:39AM
Hi
Sorry if already a thread but I have to sign new contract tonight apparently to say I can work in all areas of the shop.
I can and do but worrying that my job as merchandiser and also any chance of redundancy is taken away.
Does anyone else have these concerns and is anyone else refusing to sign.
Thanks.

Tesco werent just going to give pay rises without strings attached. They want be more like lidl and aldi and have staff who can jump on to any department when busy and save money not employing more staff.
Title: Re: New contract concerns
Post by: uklions on 01-06-22, 12:22AM
Dot com Drivers £11.68 (including location  pay) frome july 24th
Title: Re: New contract concerns
Post by: barafear on 01-06-22, 06:05PM
My manager told me that training would be online - so we watch a 2 min video - answer a random number of multiple choice questions - get some wrong - and then have to keep answering more until we get them all right and then we're trained!!

Basically it's a significant change to our t&c (and ways of working) and it really should not have been agreed.
I know for most people it won't make a speck of a difference - people that are happy to work in other depts - and have the natural skills/aptitude (and desire) to want to do that.

But what about those that happily applied for a job many moons ago as a cashier - and now face being "utilised filling up shelves" and moving heavy cages without any opportunity to say "no I'd rather sit on the till" - visa versa, what about the person who signed up to work on the shop floor and does their best to avoid any interaction with customers as possible - but now they get put on a till for a whole shift and have to talk to customers all day -
I know my examples are a little extreme - but that's the way things will be .

It's a whole different kettle of fish if you know what you're letting yourself in for when you apply for a job - but to change retrospectively just seems wrong.

And it's most likely that cashiers will dwindle in numbers - as they move to more self scan or SAYS tills - so rather than have to pay redundancy to, let's say, 20% of all cashiers - they now don't have to - because more and more those "former cashiers" will find they are not needed on their primary dept quite as much as before - and before long they'll be allocated to Produce or Wines and Spirits or Fresh to fill up shelves.

Another dept not mentioned is "trollies" - it's not mentioned as an exclusion - so is it included in all this - will trollies staff be trained on the tills - will other "colleagues" need to cover trollies? Doesn't seem to fit in with the serve, fill and pick motto?

It does seem that the agreement to hand over our pay discussions to Usdaw has also run into changing our contractual terms en masse too.

To extend on what Morris posted earlier, this is a fuller description post on OurT3sco when the new pay deal was anmnounced:

New ways of working

The last few years have accelerated changes across the retail industry – customers now have more choice in how they shop, and colleagues tell us they want more opportunities to learn, develop and access new skills.

As we look to deliver on what customers and colleagues need from us, we want to equip colleagues with future-fit skills to help continue building long-term careers and enable them to increase earning potential if they choose, by accessing work when and where they want it.

The key changes we are putting in place to do this:

All colleagues will gain the skills to serve on a checkout or self-service, pick an online order and replenish the shelves, if applicable in their local store or CFC..
To reflect this new way of working, all B/C grade colleagues will move to a new job title of 'Tesco Colleague'.
Colleagues will retain a primary department where they will work most of their contracted hours but will also be able to work across other departments if needed.
To empower our colleagues to access the work and flexibility they want, we will also be launching a new online platform later this year where colleagues will be able to view their schedules, access training and development, and sign up to extra hours if they wish. The new online platform will also allow more two-way communication, enabling all colleagues to stay up-to-date with the latest information and share their views more easily to help inform what we do as a business.
We will of course take into account individual health requirements or needs for any colleague who is not able to work flexibly between roles, to ensure a career at Tesco is accessible to all.

Following feedback from colleagues, we are also committing to always offering any vacant hours to colleagues working fewer than 16 hours a week, before recruiting externally. When we do recruit externally, all new contracts will be based on a minimum of 16 hours per week.

Colleagues will have an individual meeting with their Line Manager to discuss how we can support them with these changes, and will receive new contractual terms and conditions, which have been collectively agreed with USDAW. The new ways of working and new contractual terms will go live on 16 October 2022.
Title: Re: New contract concerns
Post by: madness on 01-06-22, 09:57PM
re the above, Tesco management are deluded and believe it is some sort of honour to work for the company.
Title: Re: New contract concerns
Post by: lucgeo on 02-06-22, 10:06AM
@barafear

With regard trolley dept colleagues...colleagues will, and already do in some stores, support in store on checkouts, filling, all hands and rumble!

However, any in store colleague requested to support trollies, MUST be supplied correct PPE! Their OWN safety shoes ( not shared) which should be stored in their personal allocated locker, also a correct sized hi vis vest and hi vis wet weather coat should be made available to them!
Title: Re: New contract concerns
Post by: century99 on 02-06-22, 10:21AM
manager at ours had a shock this week when a really good experienced member of staff handed her notice in to move to another job, upset them so much they came around asking those they see as "better" staff to make sure they aren't thinking of leaving, LOL.

to be honest we all said no but its none of her business anyway and if I decide to look/apply for another position elsewhere I will do what my colleague did and say nothing till you hand your notice in LOL. Show them the same disrespect they show staff when staff levels are slashed to the bone.
Title: Re: New contract concerns
Post by: barafear on 02-06-22, 12:34PM
@century99

You might also mention to the manager how special you all feel to be employed in a job paying 5p above the minimum wage!!

There does seem to be a level of delusion amongst all staff over quite how minimalist working for Tesco has become.

I understand, completely, the old mantra of "we're glad to have a job of any kind" -

but the company continue to simply treat us an a number

Any "love" for working through Covid has long gone -

and now it's back to improving the bottom line - but they also seem to be playing a guilt trip on us - or they would be if we were ever privvy to wage negotiations - at some stage it will surely be a message of "we're desperately trying to keep prices low for the people of the country who are suffering and as a result we have to "reduce our investment in staff pay" (i.e. pay the absolute minimum we can!!)

I looked at the latest "wage inflation figures" the other day - across the private sector they're running at 8.2%

We're still waiting for our long-ago-announced 5.8% increase - a figure lauded by Tesco - but not only is it lower than the increase in the national living wage (which went up by 59p to £9.50) it's now tracking well behind the average wage increase across the private sector.

In theory, when the National Living Wage is reviewed in the Autumn - to announce the increase in April next year - in theory, the NLW is supposed to track the average wage increase across the country - in fact, it should be more - so based on that, we should be looking at an increase of at least 9% - or around 85p per hour (up to £10.35) - but as someone else on VLH has stated, I'm sure big employers hold some sway over this decision - and it's all too coincidental that most of the big retailers have announced new rates of pay at/around the £10 mark - meaning it's unlikely that we'll see an increase in the NLW to £10.35 - even thought the facts/figures suggest it should.
Title: Re: New contract concerns
Post by: barafear on 02-06-22, 12:37PM
Quote from: lucgeo on 02-06-22, 10:06AM
@barafear

With regard trolley dept colleagues...colleagues will, and already do in some stores, support in store on checkouts, filling, all hands and rumble!

However, any in store colleague requested to support trollies, MUST be supplied correct PPE! Their OWN safety shoes ( not shared) which should be stored in their personal allocated locker, also a correct sized hi vis vest and hi vis wet weather coat should be made available to them!

That would be wishful thinking!!! We get told to "grab a high vis jacket from behind customer services - whether it fits or not - whether it's "clean" or not -never heard anything about footwear even - I do know the guy that works on trolleys does get his own shoes as part of "uniform" - but I didn't realise they were safety.

I think there are a lot of "rules" bent or corners cut in Tesco stores nowadays.
Title: Re: New contract concerns
Post by: Totot on 02-06-22, 05:56PM
My bet, everything will change again next april, the autumn report will be much higher inflation because the increase of energy bill, the uncertainty of gas and oil market, and another wave of multiplier effect cause of that.

So, national living wage might be increase even more than what the gov calculated now and what company anticipated.
For tesco, if they can read this, they will have to have another meeting to increase their pay rise plan, and it will be few pennies above mlw.

Well done for usdaw to make a deal of fake% 2 year and get rid of bonus just so we can have few pennies above mlw.
If only tesco staff stop paying the union, just for a year with a statement not happy with pay and bonus deal, things will get sorted rather quickly.

Title: Re: New contract concerns
Post by: lucgeo on 02-06-22, 06:06PM
No shoes, no going out to collect trollies!

Whoever asks you to go out, you state you have no safety shoes...if they say it's only for 10 mins, you say it only takes a second to break a foot!
If they insist, you ask clearly and concisely that they confirm as your manager/TL their instructions to you is to go outside to collect trollies without the required safety PPE footwear, which is not only against H&S regulations but also Tesco policies?"
Declare you are not refusing and extremely willing to go out to support, but only in correctly protected footwear, so if they could kindly inform you as to where the storeroom is and to whom you ask to acquire a pair, in your size, from uniform stores?

You DO NOT accept others or 2nd hand shoes, you refuse, return to your own dept and ask to speak to your in store H&S rep and your union rep!

All shared hi vis and freezer coats should be professionally laundered on a regular basis, by an outside company. Ask your H&S rep the current ruling on this, regarding timescales between laundering? They should also have at least one in each size clean and available for use!
Title: Re: New contract concerns
Post by: danik550 on 03-06-22, 11:44PM
So, what I heard is the following.

Week 15 (this week) is when the app goes live. We will then be able to opt for more hours from week 17 onwards. And that we will still be required to work if there are shortages of staff on departments (or main department?)

I heard so much conflicting things about this whole new system, it's insane. I heard something about October. What exactly is happening in October? Because I heard October is when our new availability takes effect.

I was really hoping to do 15 hours a week along my work from home job, but I don't see this whole new system working out as intended...
Title: Re: New contract concerns
Post by: radaghastly on 04-06-22, 01:45AM
Show of hands in canteen at lunch shows 15% are union members.  Do USDAW even have the legal right to negotiate on our behalf any longer?  They've been in the managements pockets since the partnership agreement. Might be time to dissolve it!
Title: Re: New contract concerns
Post by: FarmerFred on 04-06-22, 05:31AM
They have the right to negotiate on your behalf because when you sign your contract you agree to be bound by the terms of the "Collective Working Agreement" even if you aren't a member of the union.
Title: Re: New contract concerns
Post by: radaghastly on 04-06-22, 06:19AM
Quote from: FarmerFred on 04-06-22, 05:31AM
They have the right to negotiate on your behalf because when you sign your contract you agree to be bound by the terms of the "Collective Working Agreement" even if you aren't a member of the union.

Agreed, however, when the partnership agreement was taken up - there was a huge percentage of us who were members. I think that demographic is now reversed. At what point do they lose the right to negotiate for us?  Is there anything in law? A percentage of staff they must have as members?

Their "collective bargaining power" currently has us at 5p over minimum wage & since the partnership, they have given away our benefits one after another. Doesn't seem to me that their members are benefitting from this partnership.
Title: Re: New contract concerns
Post by: Redshoes on 04-06-22, 08:11AM
Quote from: madness on 01-06-22, 09:57PM
re the above, Tesco management are deluded and believe it is some sort of honour to work for the company.

Tesco managers are just a cog in a wheel. They have very little power or control. Anyone who has moved up into a manager role will be aware that you move up into a position where you have even more people above you telling you what you have to do.  We have no choice, we have to deliver things we are told to deliver. Managers fill, in my store we spend most of our time either filling fresh or grocery depending on shift. We do not get set hours, we work different hours every week and have to move round to fill shifts to cover for sick or holiday. Stock control manager or checkout manager covers grocery when grocery manager is on holiday, we all have to cover for each other. Our training in more rounded, we all have to do Gold food safety training now for example, no matter what the role. We are called Team Managers, with an accountable teams but as the name implies this means we can be moved at any time.

I understand that changes can be harder to some than others. There is nothing any manager can do to stop this transition, including the store manager. On the whole the impact to many will be minimal. The stores are under pressure. If the shop floor needs a colleague off checkouts to fill they are going to want a hard and fast worker. There are many checkouts colleagues who would not fit this description, they will want the colleagues who can and do more than one role. Likewise, the whole of front end services need people that are customer focussed. People are in the roles they are in for a reason. Most of the time they will stay within these roles. If the PFS is closed as it has run out of fuel are we expecting the colleagues to remain at PFS or could we use them in store. Most PFS colleagues know stock control and PI routines, they  serve on tills and fill shelves. If the PDA's are down are we just expecting stock control colleagues to wonder round. If grocery delivery was late and it has not been worked what is the point of gap scan, would stock control colleagues be better off filling to improve availability rather than gap scanning and finding 60 gaps on cages not yet worked.

As to trolleys, it's probably only the very big extra stores that have a dedicated trolley team. Smaller stores have to ask for support from others, we tend to use the back door guys who already wear correct shoes. We do however have colleagues on the shop floor who don't want to serve on a till but are happy to fetch in trolleys.

I hear that card only main bank tills are back in second trial but this time they are unable to take money, like the card only tills at self service. We all know what a trial is, it may get a few changes but it will roll out. The shop floor colleagues who don't want to handle cash will be able to serve on a main bank till. The checkouts will have hours cut. The colleagues won't be able to accept cash so the only mistakes will be customers wanting to pay cash at a card only till.

I am over 30 years with the company. I have seen many changes. I have seen things we all thought would never work but did. I have seen new procedures fail but when that happens we are told a new improved procedure will replace, we are never told things did not work.

We can't work the way we did 30 years ago. We have to roll with the changes. Going back 30 years we had a whole butchery prep area in the back and all mince, stewing steak etc was prepared and packaged in the back. Milk was delivered to your door at home in bottles and very little milk was sold in stores. Cash as main payment method at tills but they did take cheque and card payment too but you had to sign for staff discount. Everyone seems to accept that changes have to be made but then expect it to be for others.
Title: Re: New contract concerns
Post by: FarmerFred on 04-06-22, 08:57AM
Quote from: radaghastly on 04-06-22, 06:19AM
Quote from: FarmerFred on 04-06-22, 05:31AM
They have the right to negotiate on your behalf because when you sign your contract you agree to be bound by the terms of the "Collective Working Agreement" even if you aren't a member of the union.

Agreed, however, when the partnership agreement was taken up - there was a huge percentage of us who were members. I think that demographic is now reversed. At what point do they lose the right to negotiate for us?  Is there anything in law? A percentage of staff they must have as members?

Their "collective bargaining power" currently has us at 5p over minimum wage & since the partnership, they have given away our benefits one after another. Doesn't seem to me that their members are benefitting from this partnership.
The only ways out of the agreement is for either Usdaw or Tesco to withdraw. Alternatively a second union to come in, but that would require Tesco to voluntarily recognise that union or some difficult hurdles to be overcome for CAC to force statutory recognition.
Title: Re: New contract concerns
Post by: radaghastly on 04-06-22, 01:51PM
Quote from: FarmerFred on 04-06-22, 08:57AM
Quote from: radaghastly on 04-06-22, 06:19AM
Quote from: FarmerFred on 04-06-22, 05:31AM
They have the right to negotiate on your behalf because when you sign your contract you agree to be bound by the terms of the "Collective Working Agreement" even if you aren't a member of the union.

Agreed, however, when the partnership agreement was taken up - there was a huge percentage of us who were members. I think that demographic is now reversed. At what point do they lose the right to negotiate for us?  Is there anything in law? A percentage of staff they must have as members?

Their "collective bargaining power" currently has us at 5p over minimum wage & since the partnership, they have given away our benefits one after another. Doesn't seem to me that their members are benefitting from this partnership.
The only ways out of the agreement is for either Usdaw or Tesco to withdraw. Alternatively a second union to come in, but that would require Tesco to voluntarily recognise that union or some difficult hurdles to be overcome for CAC to force statutory recognition.

Thats interesting - had not heard of CAC - browsed their site & found a page on how to derecognise the union, apparently if 10% of us want out, we can set it in motion https://www.gov.uk/derecognise-a-union/workers-union-loses-support
Title: Re: New contract concerns
Post by: kaled78 on 04-06-22, 03:24PM
I would have thought you would get 10% easily probably more
Title: Re: New contract concerns
Post by: Jackwarda on 04-06-22, 03:54PM
I do not think that people [or enough] who are in the UNION at TESCO, would change, they may leave or not join, but I doubt you will get the result you are hoping for.
Title: Re: New contract concerns
Post by: FarmerFred on 04-06-22, 06:40PM
Quote from: radaghastly on 04-06-22, 01:51PM
Thats interesting - had not heard of CAC - browsed their site & found a page on how to derecognise the union, apparently if 10% of us want out, we can set it in motion https://www.gov.uk/derecognise-a-union/workers-union-loses-support
If 10% of the bargaining unit have firmly indicated that they want out and you have evidence that over 50% of the bargaining unit are likely to vote out then you can apply for a derecognition ballot. Unfortunately I suspect that you will struggle to achieve the necessary numbers to trigger a ballot . You also then run the risk of not being able to get a replacement union recognised.
Title: Re: New contract concerns
Post by: radaghastly on 05-06-22, 02:38AM
Quote from: FarmerFred on 04-06-22, 06:40PM
Quote from: radaghastly on 04-06-22, 01:51PM
Thats interesting - had not heard of CAC - browsed their site & found a page on how to derecognise the union, apparently if 10% of us want out, we can set it in motion https://www.gov.uk/derecognise-a-union/workers-union-loses-support
If 10% of the bargaining unit have firmly indicated that they want out and you have evidence that over 50% of the bargaining unit are likely to vote out then you can apply for a derecognition ballot. Unfortunately I suspect that you will struggle to achieve the necessary numbers to trigger a ballot . You also then run the risk of not being able to get a replacement union recognised.

It's possible that is what it means. I am interpreting it, that they require at least 50% of us to be likely actually make a vote. Given the level of feeling over the upcoming contract change, it seems likely. 10% of such a poll voting to nullify the partnership, would dissolve it. Tesco would still be at liberty to recognise no union other than USDAW. We can't change that with this ruling. But we would stop them giving away any more of our rights without our consent & steam-rolling our ability object to losing things like Sunday pay or bank holiday pay (which is what happened).
Title: Re: New contract concerns
Post by: FarmerFred on 05-06-22, 06:02AM
10% would not dissolve the agreement - the ballot results need to be a majority of votes cast to be in favour and represent at least 40% of the bargaining unit https://www.gov.uk/derecognise-a-union/after-the-ballot  (https://www.gov.uk/derecognise-a-union/after-the-ballot)

You might stop the union agreeing to changes to your terms of employment, but then you are left without any ability for meaningful negotiation unless you can get another union recognised. 
Title: Re: New contract concerns
Post by: radaghastly on 05-06-22, 07:07AM
Other retailers work with USDAW perfectly well without a partnership agreement. It is this agreement that I find so disagreeable & would seek to end. Currently they can unilaterally agree to whatever BS they want with management & we have zero recourse to object. USDAW will continue to be the only union recognised by Tesco whatever the outcome of the ballot might be. We would seek go back to the way things worked before the partnership agreement (when we still had rights).

It may be possible that we could ask for the partnership to be dissolved on the basis of them having fewer than 50% membership alone. With the ballot triggering automatically if they refuse.
https://www.gov.uk/derecognise-a-union/employers-union-membership-less-than-50
Not yet fully read everything on CAC website. Seems a lot to take in.
Title: Re: New contract concerns
Post by: FarmerFred on 05-06-22, 08:23AM
As far as I am aware employees cannot petition for derecognition on the basis of "less than 50%" membership - that applies to the employer if recognition was declared by CAC without holding a ballot. For employees the route is to demonstrate that the union doesn't have the support of the employees & provide the evidence to corroborate this in order to trigger a ballot. In the event of the union being derecognised then the union is no longer recognised by Tesco full stop - that's why it is called "derecognition".

What you really are looking for is to petition the union and Tesco to hold a ballot on dissolving the partnership/collective agreement on the basis that it's no longer supported by the majority of employees - again something that you'll need to provide evidence of.
Title: Re: New contract concerns
Post by: Jackwarda on 05-06-22, 08:45AM
Sounds a bit like Boris and Partygate then! He has not recieved enough letters of no confidence. But to be fair, he did not actually realise that accidently walking in, holding drink and taking part of food, was anything other than a work do!   Several times!!!
Title: Re: New contract concerns
Post by: radaghastly on 05-06-22, 01:21PM
Quote from: FarmerFred on 05-06-22, 08:23AM
What you really are looking for is to petition the union and Tesco to hold a ballot on dissolving the partnership/collective agreement on the basis that it's no longer supported by the majority of employees - again something that you'll need to provide evidence of.

I think you have summed up exactly what what I would like to see happen. A survey of employees might provide such evidence, to start things off.
Title: Re: New contract concerns
Post by: Teddybonkers on 05-06-22, 07:48PM
You really are entering the realms of fantasy now. This is a predominately part time, apathetic work force who have absolutely no appetite for taking part in industrial action. They turn up to earn a few quid to pay the bills - that's it. Tesco just about pay the going rate - its a low paid occupation. A Union cannot change anything on their own - it has to come from a willing membership.
Title: Re: New contract concerns
Post by: NightAndDay on 05-06-22, 07:55PM
Yep, apart from a few union blowhards, most of the staff are either part time students who only care about when the next sesh is,  a husband or wife earning a supplementary income or people in a stop gap, in most cases it's a temporary endeavour.

Which is a shame because Tesco and other retailers knows this and uses it to it's advantage by their rat race to the bottom cutting of real terms pay and benefits strategy, to them it's a victimless crime as most won't be there long enough to give a monkeys.

The union naturally wants in on this gravy train and does the bare minimum for a cushty payout.
Title: Re: New contract concerns
Post by: radaghastly on 05-06-22, 08:35PM
Quote from: NightAndDay on 05-06-22, 07:55PM
The union naturally wants in on this gravy train and does the bare minimum for a cushty payout.

That is actually the thing that has been bothering me the most. Whenever USDAW agree something unpopular with Tesco, their membership drops each time (most of my branch came out when they gave away Bank Holiday benefits from our contract without even offering to buy it from us as they did with Sunday double time). How does the union benefit from lower subs? Are they somehow being paid by Tesco? How else does making unpopular agreements work in their favour? It is only a gravy train if they benefit from this in some way. If they are somehow being compensated by Tesco - they are not being motivated to work to our best interests.
Title: Re: New contract concerns
Post by: Teddybonkers on 05-06-22, 08:53PM
I don't think you quite understand Radaghastly. USDAW can agree to unpopular changes because its membership is so disinterested. It can never improve terms and conditions unless its membership is prepared to take action - which its not.
Title: Re: New contract concerns
Post by: Tesla on 05-06-22, 09:24PM
 :)
Title: Re: New contract concerns
Post by: lucgeo on 06-06-22, 06:50AM
Quote from: radaghastly on 05-06-22, 01:21PM
Quote from: FarmerFred on 05-06-22, 08:23AM
What you really are looking for is to petition the union and Tesco to hold a ballot on dissolving the partnership/collective agreement on the basis that it's no longer supported by the majority of employees - again something that you'll need to provide evidence of.

I think you have summed up exactly what what I would like to see happen. A survey of employees might provide such evidence, to start things off.

For one thing, you'd have to liaise with every store member across the country employed by Tesco! Then start a petition for a vote of no confidence etc..etc..
As has been stated, a lot of members are apathetic, Tesco knows this and Useless Seven Days A Week know this! It's all about number crunching, keeping their membership numbers up, and they can do this because their store membership is spread across the country, in hundreds of stores, with mainly part time colleagues who really don't have the time to care, they just want a job!

Distribution centres are different though, they are condensed to only a few and therefore can, and do, negotiate better terms!

I was of the belief that you can be a member of any union, and have them represent you  ???
Title: Re: New contract concerns
Post by: beahead on 06-06-22, 12:34PM
I feel totally screwed over by the union , I applied for a job that I could do , one that I'm good at , I'm reliable and always support my dept in overtime, even when I don't want to, I do it because  that's the job I applied for  on the csd. I would bever of your a job on grocery or checkouts , because  I didn't want that. Now we are being forced to do somthing we did not sign up for, The heat map always says we are over hours , despite long queue and increased pressures due to changes that have not been for the better. Personally  I would of sooner not had a rise , as the new contracts are written in blood. I have left usdaw .
Title: Re: New contract concerns
Post by: barafear on 06-06-22, 02:56PM
The changes to our contract seem quite similar to what happened with Asda and their much publicised "fire and reapply for your job policy" - if Tesco/USDAW had not "agreed" this change, then Tesco would eventually simply have gone down that route.

The "agreement" is just window dressing for what might have been a much publicised "mistreatment of staff by Tesco" story.

Title: Re: New contract concerns
Post by: lackofinterest on 06-06-22, 04:55PM
tesdaw are a bunch of *&^*$ !!!  the new contracts are bovine excrement and the pay rise is absolute excrement as well!!! >:(
Title: Re: New contract concerns
Post by: Jackwarda on 07-06-22, 09:26AM
No information, discusion, meeting regarding these new changes, contract, positions, job roles, changes although had a phone call to say things were changing and due to changes  the current position I had, when returning, will not be there anyway!
Title: Re: New contract concerns
Post by: barafear on 07-06-22, 10:43AM
@Jackwarda

you should have had a (brief) 1-2-1 with your manager to give you a copy of the new terms and conditions and also a new availability form for you to complete. Depending on what your old availability form showed, this may or may not be a change for you- Tesco are "asking" staff to consider showing their availability as 150% of their contracted hours - although they do state this is not mandatory.

The discussion was very brief - basically describing the situation from October being that you will no longer be "a cashier" or "a member of the produce team" - but we will all be Tesco Colleagues and as a minimum we will be trained:

All colleagues will gain the skills to serve on a checkout or self-service, pick an online order and replenish the shelves, if applicable in their local store or CFC..
To reflect this new way of working, all B/C grade colleagues will move to a new job title of 'Tesco Colleague'.

You don't say why you are currently "off" - is it maternity leave/lifestyle break/long term sick?
I believe that if any of the above applied, then I'm assuming the manager would still be obliged to communicate with you? (but others might know better than me).

Further information can be found on Ourtesco - have a look at the "news" section and go back a few pages for when the pay award was announced.

2022 pay award and new ways of working for our store and CFC colleagues
7 April 2022
Title: Re: New contract concerns
Post by: Teddybonkers on 07-06-22, 12:56PM
 :thumbup:
Title: Re: New contract concerns
Post by: Hibobhi on 07-06-22, 12:58PM
Lol half my department still hasn't had their one to one, dotcom, so a sizeable number
Title: Re: New contract concerns
Post by: Jackwarda on 07-06-22, 01:18PM
@barafear thank you. Sorry, it was a career break, up to 12 months unpaid, due to family circumstances resulting in becoming full time family carer.
To be fair, I have not been able to return to store as yet, due to distance, so would not have had a 1 to 1, no matter how brief. Return is not until July.
Yes I had 3 brief telephone conversation, to discuss why I was off, what is happening and telling me, there is no Job or hrs in the dept I left. [This I assume is due to structural changes]
I have had no letters, forms change of hrs etc sent to me.
I understand that I will have no holidays for the next year as I havnt worked for any?
Availability is or will be very limited and set due to the full time family carer role, this was mentioned in the telephone conversation by myself.

hope this gives abetter outline and advice
Title: Re: New contract concerns
Post by: barafear on 07-06-22, 01:55PM
I'm not too much of an expert on what should and shouldn't happen - but in terms of a career break, I thought the following applied:

1) Your job (contracted hours) would be available when you returned - unless there are extenuating circumstances.
2) You should be paid statutory holiday pay for the time you are lifestyle break - so whatever your pro-rata hours equates to of at least 20 days - maybe even a further 8 BH days.
3) On your return, you would be entitled to a pro-rata amount of holiday allowance for that holiday year - so if you return on 1st July, then you would have 9 months (Jul-Mar) allowance - so if your standard allowance was 20 days (+BH) - then you would get 15 (9/12 x 20) + BH (8*9/12) = 21 days in total (if you were full time) and get the basic holiday allowance (And not more for being working for a number of years).

Title: Re: New contract concerns
Post by: Goddammitdave on 07-06-22, 03:09PM
Currently on maternity leave and have not had a 1 2 1 or any information about it at all I only know because of other colleagues keeping me up to date and this forum. Normally work on stock control and know the hours are being cut. Where would I stand if I went back at 26 weeks, as I know you are suppose to be able to go back to the same job but if its not there how would they even honour this?
Title: Re: New contract concerns
Post by: Jackwarda on 07-06-22, 03:14PM
@barafear, thank you for your time and help;

Q1 - it appears not, structural changes have, will be made, meaning there is no job or hrs in the dept I left. [only what I was told on phone. Nothing formal or in writing] seeking advice on this!

Q2 - it appears not, I do not get any as I have not earned any. [only what I was told on phone. Nothing formal or in writing] seeking advice on this!

Q3 - Again as in Q2, It appears not. [only what I was told on phone. Nothing formal or in writing] seeking advice on this!

Do you or any member of VLH have copies, extracts of hand book, policy that relates to this, where can I get confirmation, so that I can argue the case, thanks

Title: Re: New contract concerns
Post by: Jackwarda on 07-06-22, 03:16PM
@goddammitdave

a very good point! seems we in same boat!
Title: Re: New contract concerns
Post by: barafear on 07-06-22, 04:16PM
Quote from: Jackwarda on 07-06-22, 03:14PM
@barafear, thank you for your time and help;

Q1 - it appears not, structural changes have, will be made, meaning there is no job or hrs in the dept I left. [only what I was told on phone. Nothing formal or in writing] seeking advice on this!

Q2 - it appears not, I do not get any as I have not earned any. [only what I was told on phone. Nothing formal or in writing] seeking advice on this!

Q3 - Again as in Q2, It appears not. [only what I was told on phone. Nothing formal or in writing] seeking advice on this!

Do you or any member of VLH have copies, extracts of hand book, policy that relates to this, where can I get confirmation, so that I can argue the case, thanks


How many years service did you have before you went on your lifestyle break?
At the point of going on your break, had you taken more leave than you had earned during that year?

Other than that, go on ourtesco and search for lifestyle break. (look for colleague help first and then search)

Lifestyle Break: What happens to my holiday accrued whilst on lifestyle break?
Date updated: July 07, 2021 08:26
You will continue to earn statutory holiday whilst you are away, as well as any remaining contractual holiday you had earned but not taken before you started your Lifestyle Break. All of this holiday will be paid up to you at the end of your leave, so that you return to work with no outstanding holiday remaining. Once back at work you will start to earn your contractual holiday entitlement again, to take by the end of the holiday year (31st March).


Partial Holiday Disbursement Pay

What is 'Partial Holiday Disbursement Pay' on my Payslip?

If you have been away from business on Lifestyle break, the statutory holidays accrued during the lifestyle break will be paid to you upon your return. The payment will appear as 'Partial Holiday Disbursement Pay'


What happens to Contractual holidays entitlement?

The contractual holiday entitlement will not be earned whilst on Lifestyle break


How is 'Partial Holiday Disbursement Pay' calculated?

The partial holiday disbursement pay is calculated in line with Holiday pay policy. You will receive best of 52 weeks average or contractual pay

Title: Re: New contract concerns
Post by: lucgeo on 07-06-22, 07:44PM
Was it a career break or a lifestyle break??

A lifestyle break, contract as before and honoured!
A career break, contract broken. 
Title: Re: New contract concerns
Post by: Jackwarda on 07-06-22, 08:28PM
@barafear @lucgeo No I had holidays  owed, they were used before xmas and after till spent.

-Sorry it was Lifestyle, they do not do carear ones now, or then!. But under the structure change as I was informed, my position, hrs no longer exist in department.
- 9 years , then 10 was in May 2022.
- Leave taking, no it was underused, because of circumstances

- so am I right in thinking, during the break, I acrued hollidays? April 2022 to April 2023, I should be taking holidays. Statuatry are ones the govt say you have, Contractual are all the extra bits and stuff you would get if you worked the year

thanks for the lead and info
Title: Re: New contract concerns
Post by: Jackwarda on 08-06-22, 03:55PM
Well, answer to holiday question, No holidays at all, not even statuatry ones, if all hollidays used by March 2022. You dont get any for Apl 2022 to 2023.

If you have a break, your job is not atomaticaly kept open for you when you go back.

not the news I wanted to hear.
Title: Re: New contract concerns
Post by: lackofinterest on 08-06-22, 05:43PM
 no good going to tesdaw. they don't represent us, they represent tosco!! >:( >:(
Title: Re: New contract concerns
Post by: barafear on 08-06-22, 07:02PM
Quote from: Jackwarda on 08-06-22, 03:55PM
Well, answer to holiday question, No holidays at all, not even statuatry ones, if all hollidays used by March 2022. You dont get any for Apl 2022 to 2023.

If you have a break, your job is not atomaticaly kept open for you when you go back.

not the news I wanted to hear.

I'm assuming this info is coming from your manager?
Have you been on OurTesco to read the policy? Maybe you need to share it with your manager?

Here's a snip of the policy:

14. What happens to my permanent role when I am on Lifestyle Break?

Your role may be temporarily filled with a secondment or a colleague on a temporary contract for the duration of your Lifestyle Break.

This means that you'll return to your permanent role when your Lifestyle Break finishes, unless:
- you have agreed upfront to move into a different position on your return, or,
- there's a restructure whilst you're on a Lifestyle Break, or,
- the company were unable to fill your role with a temporary contract, as the job skills are difficult to recruit for on a temporary basis.

In these circumstances, you will be offered an alternative role, similar to your previous role, on no less favourable terms and conditions

Go on Ourtesco and print out the policy and share with your manager.

Albeit, actually finding it on Ourteasco was a bit of a struggle!!

try searching for this:

Lifestyle Break Policy V.2.4 November 2021.pdf


Good luck
Title: Re: New contract concerns
Post by: Redshoes on 08-06-22, 08:14PM
If you come back and can't do the hours as you did before it's like any change, they can look and try to find you the hours you want/need in same dept you were in before. It sounds like you have had a big change in your life and as such the hours you are available are available. I suggest another phone call to store if you are unable to go in and talk face to face. It's not far off until July and you need a clear picture of your hours and job role.
Title: Re: New contract concerns
Post by: Jackwarda on 09-06-22, 07:45AM
@barafear and @redshoes, your input and help has been great.

Yes, the info has been found and will be printed out, best prepare my case.

@redshoes. the dept has been restructured, so no job to return to. They looking at other dept for me.
- However no attempt was made to contact me to inform of no job due to restructure. In policy, it does say, legaly they are obliged to contact me in some form to let me know of restructure change, involving someone who is involved in it.

There are other issues, but I will go through policy then get myself ready for a meeting, which I asume I must have
Title: Re: New contract concerns
Post by: Jackwarda on 09-06-22, 04:39PM
@barafear and @redshoes, Thank you very much for your input and help.  Matter has been resolved, rather a surprise. But done and dusted it seems!
Title: Re: New contract concerns
Post by: barafear on 09-06-22, 05:23PM
Resolved in your favour? Do you have a role to return to that suits you? Are you getting paid for your statutory holidays whilst off? and do you have the statutory holiday allowance for the current 22/23 year?
Title: Re: New contract concerns
Post by: Jackwarda on 10-06-22, 07:57AM
@barafear
Resolved Yes. No original role to go back to, restructured. Alternative role, not ideal, but acceptable and workable around family commitments.
Due to commitments, I will not be required to work extra hrs, OT or other days. New availability form to be completed to reflect these changes.
No outstanding holidays owed, 2021 to 2022. for 2022 to 2023, days will be accrued the day I go back and start working.

Hopefully things will fall into place. It has been a very stressful and upsetting year, not only for me but for others concerned.  All this has added more pressure and worry. Glad It is over.
Lucky Im a fighter.
Thank you to all those who offered advice and support, sourcing information isnt easy at times when you dont know where to get it. But cracked it.
Title: Re: New contract concerns
Post by: lucgeo on 10-06-22, 08:47AM
Did they offer you a trial of 4 weeks on new dept/role for suitability 8-)

It seems, tbf, they have worked with you, but just a small word of caution, get everything agreed, signed and in your file regarding you not being required to work OT, extras or days etc...it's amazing how some managers have selective memories come busy trading periods, also the manager(s) who have agreed to this, may move on and their replacements could refuse to acknowledge any VERBAL agreement made with the previous manager(s) :-\
Title: Re: New contract concerns
Post by: barafear on 10-06-22, 12:12PM
I'm still surprised about the lack of paid statutory holiday for the period (year) of your lifestyle break when it seems fairly clear in the policy?
Title: Re: New contract concerns
Post by: Jackwarda on 10-06-22, 12:44PM
@lucgeo
oh yes I will make sure its all in writing, also in file. I will keep all copies of letters sent to SM and A letter will be sent to be placed in file regarding the Care & legal issues, hrs, work etc, just to make sure if any problems, it can be referred to. A full time family carer should not be hassled or bullied.
NO one mentioned 4 week trial? I assume then if I dont like it, they dont like it, as no where else to go, its out the door?

@barafear, not sure what you are meaning. 2021 to 2022 [March] i had all the holidays due. Nothing left over. [April] 2022 to current time [June] and up to the point I return, they say I have nothing. Only when I start back to March 2023, will I get any holidays if this makes sense [still uncertain about this point]
Title: Re: New contract concerns
Post by: barafear on 10-06-22, 02:40PM
Assuming you had a year off - let's say it was April 2021 to April 2022 - then you would not have had the opportunity to "take any holiday" - as you were not at work and unable to "use leave" - the lifestyle policy states that at the end of your lifestyle break, you would get paid for this holiday.

ifestyle Break: What happens to my holiday accrued whilst on lifestyle break?
Date updated: July 07, 2021 08:26
You will continue to earn statutory holiday whilst you are away, as well as any remaining contractual holiday you had earned but not taken before you started your Lifestyle Break. All of this holiday will be paid up to you at the end of your leave, so that you return to work with no outstanding holiday remaining. Once back at work you will start to earn your contractual holiday entitlement again, to take by the end of the holiday year (31st March).
Title: Re: New contract concerns
Post by: Jackwarda on 10-06-22, 02:47PM
@barafear I think what they did as I was zero wages, they paid in the months I was due to take holiday and in Feb or March all outstanding was paid. thats why no holiday or money owed.
Title: Re: New contract concerns
Post by: lucgeo on 11-06-22, 08:23AM
It should have been an option for you to trial the new dept, but if all other avenues were exhausted?

The most important thing is they have all the agreements written and signed, and they officially recognise you as a main carer. This will be important for future discussions with regard RHRP and time off for dependants!
Title: Re: New contract concerns
Post by: Jackwarda on 11-06-22, 08:32AM
@lucgeo Thanks. A letter stating [to place in my file] has been sent, explaining details of registered carer. No other family person but myself. Once availability form arrives, it will be completed and sent with back up letter, regrading hrs. Once return and new contract, details have been sorted, nothing will be agreed or signed, until I have written confirmation regarding hrs and days.  Legally can not earn more than what Govt say, will lose carers allowance. Work & care life will be done in two different areas of the country, so physically can not do the rest of the week.
However @lucgeo, if forced or shove comes to push, I know who I will put first. But we will see...
Title: Re: New contract concerns
Post by: Andi on 20-06-22, 11:58PM
I've done that availability form with senior team manager. I work night shift and this multi skilling c**p wouldn't work with night shift as we are pushed as it is with overstock and delivery to be done in a 7.5 hour shift, shelves are empty when we come in and we may be coming in to 8+ overstock cages and then a rush to get delivery done. Can't see any of night shift going to dotcom at 5 or 6am because if we don't get finished their availability is up the spout!

I also heard that our store manager went to Manchester for a meeting about night shift and apparently there is a big announcement in Oct. If they offer me my redundancy I'm not saying no to it!  You couldn't do our job on twilight or days, no cages on their backs for rubbish, 1 cage out at a time, being called to checkouts never mind pain in the arse customers! Frig that for a carry on. The company has gone to the dogs 20 years of this c**p is enough!
Title: Re: New contract concerns
Post by: Grandad on 21-06-22, 05:29PM
With this new contract...Will this apply to staff that started before June 05?
Those that don't want/wish to be trained on checkouts??!!
Personally I want to say tosco "shove it where there no sun!!"
Title: Re: New contract concerns
Post by: Sherwoodforest on 21-06-22, 05:47PM
Yes its a new contract im afraid
Title: Re: New contract concerns
Post by: King1999 on 21-06-22, 06:04PM
2005 still stands no checkout training if you don't want to, it doesn't cover self serve or scan as you shop though.From the mouth of a union rep in our store.
Title: Re: New contract concerns
Post by: Sherwoodforest on 21-06-22, 06:08PM
The new contract im told abolishes the 05 as no difference in pay scale and checkout staff are trained on other areas also
Title: Re: New contract concerns
Post by: lackofinterest on 21-06-22, 07:01PM
wrong. they can be trained on self serve or self scan though. unless you're untrainable  ;)  ;)  ;)
Title: Re: New contract concerns
Post by: Redshoes on 21-06-22, 08:50PM
New card only tills in some stores. It's not like when it was tried first time round as these till have had software update that won't allow cash payment. Those who were not comfortable handling money will be able to go on a card only till. It's in trial stage but we all know what a trial means.
Title: Re: New contract concerns
Post by: lucgeo on 22-06-22, 07:09AM
@Redshoes, your reply is giving the indication that the 2005 agreement now no longer stands due to software update and card only checkouts. As a front end manager can you please clarify  ???

Unless the new contract specifically states the 2005 agreement is no longer, then it remains the status quo, until such a time as it's put in writing.

We always had managers who tried to push people into training on checkouts stating it's changing...answer was always to get  back to them when it did, and in writing please!
Title: Re: New contract concerns
Post by: oldfashionedplayer on 22-06-22, 09:43AM
Yeah from what our union reps said too, is that 2005 checkout still stands, however self serve and scan as you shop aren't covered since they were introduced after and "dont handle money" (even though you spend more time handling on there fixing issues on machines)

So reality is someone needs to challenge that cash handling loophole 😂
Title: Re: New contract concerns
Post by: lucgeo on 22-06-22, 10:22AM
I don't recall the cash handling being a reason. I think this is something that has become a common misunderstanding over the years, but now being utilised as a reason to push through the training of colleagues on card only checkouts. When cheque payments were discontinued, the agreement still stood as a MANNED checkout is still a MANNED checkout regardless of payment!

The agreement was because, at the time, shop floor colleagues were on a lower pay band than checkout colleagues, and had to complete a ?30? minute stint to receive the higher rate for the time they were on. It caused a lot of confusion for the wage clerk and often resulted in non payments, causing friction and arguments! Also some checkout managers would manipulate it and take them off before the full stint of their sign on was reached, only to call them back within a few minutes! Hence the 2005 agreement was put in place!

The self serve and scan as you shop areas were not in common use when the agreement was made, so were not recognised for the agreement, same for .com.
Title: Re: New contract concerns
Post by: Morris999 on 22-06-22, 01:37PM
The 2005 agreement still stands for those that do not want to be trained on a manned checkout, however they will have to be trained on self-service instead(unless they have a very good reason not to be)!
However if the choice is mainbank or self-service I know which one I would choose.
Mainbank- 1 customer at a time.
Self-service- No official limit on how many you can look after.

As for the Card only tills, it may still be a trial up in Scotland, however a lot of English stores have had them removed this year and Cash/Card reinstalled instead, due to the stores having some mainbank removed and more self-service installed!
Title: Re: New contract concerns
Post by: lucgeo on 22-06-22, 04:32PM
Self service used to have a limit per colleague, my hazy recollection being between 4-6 depending on time of day  ??? Unless USDAW have sold them down the river  ???  A quick question to your rep or call to your area office should clarify this, though personally I would suggest the latter, as some reps aren't up to date and rather than say, " I unsure, but I'll email my area rep and get back to you as soon as I get an answer" they'll just say no limit :-X

To be fair, my area rep would give me the answer by return  :thumbup:
Title: Re: New contract concerns
Post by: forrestgimp on 22-06-22, 05:00PM
Quote from: Morris999 on 26-05-22, 12:10PMYou do not need to sign a new contract as the fantastic union have agreed that you do not need to and the new contract will automatically apply from October!!



This is not correct, it has nothing to do with the union re signing a contract. If you look into it simply turning up for the next shift once the new contract goes into effect is you essentially agreeing to it.
Title: Re: New contract concerns
Post by: Tesla on 22-06-22, 07:16PM
Tesco are recruiting for more staff in Uddingston £4 an hour. 
Title: Re: New contract concerns
Post by: Redshoes on 23-06-22, 09:17AM
There is not an official brief saying card only main bank tills should be used by those who were pre 2005. The however is that why were colleagues exempt. If fear of handling money then these tills could be the answer. If I was given the choice a main bank card only till is a much easier option than self service or scan as you shop. There is a much higher skill level required for these tills but it's mostly just down to experience.
The main bank card only tills trial ended. This is trial two. In trial one the operators were just told card only and signs up for customers but payment was physically not blocked so cash payments were processed. This trial is prevents cash being taken, it's the same update as on the card only tills at self service that prevent cash payments. I don't know that it's a Scottish trial. I just know of one store in my group that is trialing it, there could be more. I have no idea.
Title: Re: New contract concerns
Post by: lucgeo on 23-06-22, 11:28AM
If you're a pre 2005 colleague then the agreement stands regardless.
If a post 2005 colleague has an exempt agreement due to cash handling, then the card only main banks should override this agreement, however, if as Morris999 has stated, the card only main banks have reverted back to a cash payment option also, then the colleagues original agreement should be reverted back, and noted in writing beforehand!
Title: Re: New contract concerns
Post by: Batmanjo on 23-06-22, 02:06PM
Quote from: lucgeo on 22-06-22, 07:09AM@Redshoes, your reply is giving the indication that the 2005 agreement now no longer stands due to software update and card only checkouts. As a front end manager can you please clarify  ???

Unless the new contract specifically states the 2005 agreement is no longer, then it remains the status quo, until such a time as it's put in writing.

We always had managers who tried to push people into training on checkouts stating it's changing...answer was always to get  back to them when it did, and in writing please!

The 2005 agreement states;

Tesco and Usdaw agreed at the 2005 pay review to close the pay gap between Grade B and Grade C but it was made clear that the two roles remained two separate jobs.
Therefore, there are two very distinct and different roles which are paid at grade C, although this varies in Express and Metro stores.
While the Union understands the business may want to encourage staff who were Grade B at the time of the 2005 pay review to consider training for and taking on checkout duties, taking on these additional responsibilities is optional.
Such staff may be encouraged but not COMPELLED to take on CHECKOUTS duties.
There may be occasions when any member of staff may be required to help in other departments such as shop floor and dot com.

That is pretty clear it does not distinguish between what checkouts you need to go on OR NOT and that it is your choice not the managers.
Title: Re: New contract concerns
Post by: lucgeo on 23-06-22, 04:49PM
Well there's the answer in print... 8-)

Self serve and scan as you shop are defined as coming under the checkouts department, as a customer is using both to "CHECKOUT" their purchases. A colleague can and should site the above as a reason not to be trained do either, until the manager can show in writing where the self serve and scan as you shop are exempt, rather than the  word of mouth that is now commonly used

I must admit, even as a rep, that section of the agreement passed me by! USDAW should be encouraged to use one of their monthly papers to update reps on agreements still live...manning of checkouts, ratio of self serve checkouts per colleague, drinks and breaks in hot/cold weather, minimum working temperature etc.
Title: Re: New contract concerns
Post by: RandomJim on 23-06-22, 09:42PM
From these new contracts with having to learn multiple departments, a wage increase that is WAY under the cost of inflation ... does anyone else look at the RMT and think we're being screwed by our own union?
Like, 1) the union NEVER asks its members whether they agree to changes
2) were never consulted for wage increases etc
3) each increase gets something else taken from us while the company makes billions and the higher ups get millions and added bonuses
...
USDAW is terrible and in the pocket of the company itself ... we need a new union
Title: Re: New contract concerns
Post by: lackofinterest on 23-06-22, 10:26PM
every word you say is absolutely true. by being a member of usdaw you're literally throwing your money away. they're a waste of time and money for store staff >:(
Title: Re: New contract concerns
Post by: Teddybonkers on 24-06-22, 12:37AM
Pay increases for shop floor workers track the minimum wage now - 10p p/h difference at the moment. So next time Tesco tell you how fortunate you are to benefit from their generosity, just remember why you're getting it.   
Title: Re: New contract concerns
Post by: Mr Brightside 24 on 24-06-22, 08:29AM
Does anyone have an actual link or anything in print regarding the 2005 agreement?
Title: Re: New contract concerns
Post by: Totot on 24-06-22, 09:12AM
This is the problem why union can do such a thing, e.g. removing yearly bonus so we can have 5p above minimum wage, even that is lower than real minimum wage.

As long as many people still pay for union subs, that mean we trust them and they can do whatever they want, because all the agreement are justified by people keep paying for them.
People need to stop paying union if they dont agree with how they make agreement for us. As simple as that. Vote with stop paying for the memberships.
Title: Re: New contract concerns
Post by: Redshoes on 24-06-22, 11:11AM
Quote from: Mr Brightside 24 on 24-06-22, 08:29AMDoes anyone have an actual link or anything in print regarding the 2005 agreement?

No but new guidelines say colleagues covered under the 2005 agreement can be encouraged but not forced to go on checkouts. It does however say that if checkouts are under pressure you may need to cover another role on the shop floor to support another colleague who in turn is able to support checkouts.
Title: Re: New contract concerns
Post by: lucgeo on 24-06-22, 12:14PM
@Mr Brightside 24

Go up 5 posts to #109 post from Batmanjo and there's the print of the agreement  8-)

@Redshoes
It's always was ( at least in my store ) that pre 2005 automatically went to support another dept whilst they went on checkouts, it went as far as to pairing  colleagues for their shifts. It worked well until...there was hardly any shop floor colleagues left  :o
This led to fresh becoming ring fenced from answering the calls, as there were no other colleagues to take over  :o
The ambient staff were already on the checkouts most of their shift anyway, so who do you call...the stockies  >:(  to catch up on the work the rest of the shop floor haven't been able to complete, put their stock out, tag the high value, so it doesn't create book stocks/shrink, find and fill their gaps, attend every all hands to catch up and rumble!! Oh and make sure you complete your own routines in the allocated times and windows  :-X
Title: Re: New contract concerns
Post by: Redshoes on 25-06-22, 11:37AM
Hence the move towards more people being able to do more things. It's a matter of balance. No dept should be ring fenced but the expectations of what we can do are high. I get that, it's part of my world too. There are times that checkouts will fail IDQ or the new wait time. Sometimes we just have to accept that but it's actually a very fine balance to deliver.
Customers don't just come in to buy milk and cold meats. They want beans and rice too. They also want to pay for their items as quickly and easily as possible. 
I have skill areas that need filling but I can't just put anyone to PFS or on CSD but then I don't have the hours to train them either. This week I have had a whole host of people go sick. Skills that are difficult to replace. It's Covid, has hit us hard. I have CSD and PFS to fill. Nobody in cash office and change run is still and issue for next week but I'm filling fresh or grocery. I cover as many checkout shouts as I can myself. If not duty I help cover breaks and even shifts at PFS and on CSD. If checkouts not filled it impacts the whole store but Covid is circulating round at an alarming rate. We are down to covering areas in patches of an hour. This is part of my job, I am not complaining. I am just explaining. I am pulled in every way possible but for me my day goes by so fast and is interesting as it's challenging.
I'm just tired of all the in fighting. We all have to deliver our roles. We just need to adapt and help each other when something happens that has a huge impact on one area of the store.
Title: Re: New contract concerns
Post by: Redshoes on 25-06-22, 12:21PM
I have checkout colleagues that can only do checkouts and have only ever done checkouts. I have had zero concerns. They are not filled with joy about it but some have just said they can't fill the heavy aisles, which is fine.
I also have checkout colleagues that can cover a shift on the CSD and in PFS. They can also do change run and run the back of checkouts, one or two can help in cash office too. They now need to learn to pick and fill and I have had zero concerns from any. The reality is that they are probably too valuable at front end.
The pfs are self sufficient anyway. They do fill, they do serve and they do PI and stock control too. They probably won't be able to be spared to pick as this would mean nobody at pfs. The only overlap they have is to get all the routines done. Pfs would have to close for them to work in store.
The desk don't mind either, they fill the flowers daily anyway and they used to help fresh when dual manned. They just can't now as mostly single manned.
Trolleys serve on tills and rumble both fresh and grocery. They really don't have enough hours to do much else. Not sure they will cope with pick but nobody has said it's an issue.
Title: Re: New contract concerns
Post by: lackofinterest on 25-06-22, 03:15PM
How glad I am that we don't have dot com!! :D
Title: Re: New contract concerns
Post by: Jackwarda on 25-06-22, 06:40PM
Well, all we can do is wait! When it starts in October, then I guess you will see how it is working or not! But and there is always a But! Example; Stock Control, you take them off, to help say check out, dot com, CSD, PFS, Filling etc. They go back to try and catch up with their routines, counts, elgals, etc, then pulled off yet again..... and we continue! Consequence Stock Control does not or unable to complete there work. Is The Manager then going to rant at the stock control!
Me personally, id write it all down in a diary! If a manager starts ranting at me, id politely tell them not to and walk away. If they call you in for a Lets talk about why counts or routines not done, Id pull out my diary and real off what my shift consisted of  and politely ask the manager to show, explain where in this day could I actually fulfil my job.
Gosh that was an awful lot to say out loud!
Title: Re: New contract concerns
Post by: Sherwoodforest on 25-06-22, 07:31PM
Surely as a company they should ring fence stock control now, it is a customer service with gaps, availability, I have little confidence in our new stock controllers as they never picked fresh gaps, never counted accurately or did osi properly on fresh, non food, now they're on grocery, but hey ho what's the worst that could happen, too much stock?
Title: Re: New contract concerns
Post by: King1999 on 25-06-22, 10:44PM
They've just massively cut hours in stock control again stop kidding yourselves it's in the customers interest any stock controllers now shouldn't be giving a flying ferret.....gaps,overstocks it's their future they want it they can have it,key is giving people time to do their job properly and that certainly doesn't fit in with rinsing your staff to do as much as possible.
Title: Re: New contract concerns
Post by: NorthernJ on 26-06-22, 01:22AM
Yep, some of ours are just book stocking 50% of the counts now coz no-one can be arsed. Not all of them to not make it too obvious.
Title: Re: New contract concerns
Post by: BritishRacingGreen on 26-06-22, 08:32AM
And you think that's okay?
Title: Re: New contract concerns
Post by: King1999 on 26-06-22, 12:24PM
If your working for a company that has zero compassion of how it treats its people yeah it's fine, they  need to stop painting this fuzzy we love everyone but our actual staff in store image they portray on ourtesco.Fact they cut the hours on the system weeks before it was mentioned that stock control was losing hours,the union totally unaware,team 5 to tell staff your hours are being cut no mention of where else staff are to work sold as a soft structure change this is why t&Cs are so important so staff are treated with dignity and respect which they haven't been yet again, and its not even October yet when the new contract starts.
No point caring if your not cared about its all smoke and daggers with this lot now and how can we make ourselves look good to the media.Staff are at the bottom of the pile clearly.
Title: Re: New contract concerns
Post by: BritishRacingGreen on 26-06-22, 01:29PM
You don't think actively declaring incorrect figures is dishonest?
Title: Re: New contract concerns
Post by: King1999 on 26-06-22, 04:02PM
Maybe so but the company needs a massive lesson in how to treat people.  Bear in mind the £thousands in theft that walk out everyday and apparently that's OK.  So a few counts won't make a blind bit of difference.
Title: Re: New contract concerns
Post by: lackofinterest on 26-06-22, 04:30PM
 :thumbup:  :thumbup:  :thumbup: king
Title: Re: New contract concerns
Post by: lucgeo on 27-06-22, 06:22AM
Quote from: BritishRacingGreen on 26-06-22, 01:29PMYou don't think actively declaring incorrect figures is dishonest?

Sometimes you just need to give up. Not because you don't care, but because they don't.
Title: Re: New contract concerns
Post by: FarmerFred on 27-06-22, 08:44AM
Quote from: BritishRacingGreen on 26-06-22, 01:29PMYou don't think actively declaring incorrect figures is dishonest?
Doesn't Tesco have form for that?  :D  :D

Personally I wouldn't falsify the counts as that would be a disciplinary issue, whereas not completing due to insufficient resource/time could easily be defended. By falsification of the counts it gives head office the wrong impression that the cuts were justified and encourages them to cut more....
Title: Re: New contract concerns
Post by: NightAndDay on 27-06-22, 10:25AM
Quote from: BritishRacingGreen on 26-06-22, 01:29PMYou don't think actively declaring incorrect figures is dishonest?

No more dishonest than what Tesco expects to be achieved with 10% of the amount of staff that is required, dishonesty begets dishonesty.
Title: Re: New contract concerns
Post by: lucgeo on 27-06-22, 12:09PM
Quote from: FarmerFred on 27-06-22, 08:44AM
Quote from: BritishRacingGreen on 26-06-22, 01:29PMYou don't think actively declaring incorrect figures is dishonest?
Doesn't Tesco have form for that?  :D  :D

Personally I wouldn't falsify the counts as that would be a disciplinary issue, whereas not completing due to insufficient resource/time could easily be defended. By falsification of the counts it gives head office the wrong impression that the cuts were justified and encourages them to cut more....

Have to agree with this. We used to have a manager tell us to just make it up, then got sacked for doing the same on the system himself, after previously being warned!!

Again what FarmerFred has said is correct...if you haven't got time to complete your routines, then that's a capability study, and those who are faking the numbers are just giving back false info on the RHRP, and future hour reductions.
If you can't finish the job, it has to be dealt with instore, either you're  c**p or the department hours are!!  :-X  :-X

Title: Re: New contract concerns
Post by: Jackwarda on 27-06-22, 04:49PM
I quite agree. I keep banging on about a Diary, I have kept at least 10 years worth. I would not suggest falsifying any counts, documents, routines. Simply note what you cant do, why you cant do it. As suggested previously, you can argue the toss! But to falsely do things, when your but is up against the wall, they will come down hard on you. Also it is a disciplinary offence and I dont mean they take away the Jelly Tots! EVEN if a manager tells you to do it! Refuse, make a note, pass complaint to SM.
Title: Re: New contract concerns
Post by: Batmanjo on 30-06-22, 12:26PM
Quote from: radaghastly on 04-06-22, 01:51PM
Quote from: FarmerFred on 04-06-22, 08:57AM
Quote from: radaghastly on 04-06-22, 06:19AM
Quote from: FarmerFred on 04-06-22, 05:31AMThey have the right to negotiate on your behalf because when you sign your contract you agree to be bound by the terms of the "Collective Working Agreement" even if you aren't a member of the union.

Agreed, however, when the partnership agreement was taken up - there was a huge percentage of us who were members. I think that demographic is now reversed. At what point do they lose the right to negotiate for us?  Is there anything in law? A percentage of staff they must have as members?

Their "collective bargaining power" currently has us at 5p over minimum wage & since the partnership, they have given away our benefits one after another. Doesn't seem to me that their members are benefitting from this partnership.
The only ways out of the agreement is for either Usdaw or Tesco to withdraw. Alternatively a second union to come in, but that would require Tesco to voluntarily recognise that union or some difficult hurdles to be overcome for CAC to force statutory recognition.

Thats interesting - had not heard of CAC - browsed their site & found a page on how to derecognise the union, apparently if 10% of us want out, we can set it in motion https://www.gov.uk/derecognise-a-union/workers-union-loses-support

WOW, someone really should get the ball rolling with this as the Union is certainly not fit for purpose, it's as though they want to have everyone on a flexi contract without having to bargain with the contact holders, so now the clause in the contract saying you can be asked reasonably to go on another department no longer holds any substance as you may unreasonably forced to go on as many departments as they see fit from October thanks to the union  >:(  >:( 
Title: Re: New contract concerns
Post by: Beenheretoolong93 on 30-06-22, 12:48PM
Can't find a way of making my own post.
But our new system has started at work with all overtime being posted onto the app.

How does everyone feel about it.
As since it's started,the overtime shifts are not flexible at all for people who have children.
All the shifts either seem to start at 8am and finish at 3pm.

I've spoken to the manager saying I can work the days for overtime but can they change the times to fit around school hours.

And they don't even seem to have a clue there self's.

I'm contracted to 10 hours and always do overtime to add up to 25 hours a week.

Since the new system.
I have had nothing for the past 3 weeks
Title: Re: New contract concerns
Post by: Batmanjo on 30-06-22, 01:35PM
Quote from: Jackwarda on 25-06-22, 06:40PMWell, all we can do is wait! When it starts in October, then I guess you will see how it is working or not! But and there is always a But! Example; Stock Control, you take them off, to help say check out, dot com, CSD, PFS, Filling etc. They go back to try and catch up with their routines, counts, elgals, etc, then pulled off yet again..... and we continue! Consequence Stock Control does not or unable to complete there work. Is The Manager then going to rant at the stock control!
Me personally, id write it all down in a diary! If a manager starts ranting at me, id politely tell them not to and walk away. If they call you in for a Lets talk about why counts or routines not done, Id pull out my diary and real off what my shift consisted of  and politely ask the manager to show, explain where in this day could I actually fulfil my job.
Gosh that was an awful lot to say out loud!


However, the colleague on stock control may no longer be accountable as they are now on the "New" contract which is not for a specific department so in this case the Manager may be seen as a bully for reprimanding a colleague for covering another department having not completing their routines for that day due to the companies inadequacies.   
Title: Re: New contract concerns
Post by: Sherwoodforest on 30-06-22, 01:46PM
You will still have a primary dept were most of your hours are worked
Title: Re: New contract concerns
Post by: King1999 on 30-06-22, 03:47PM
Stock control doesn't exist according to this hours market place c**p.Aswell as a few other areas in the store so if it doesn't get done say I don't exist anymore I'm just hours not a human being, it was the cornish pixies who didn't do it.
Title: Re: New contract concerns
Post by: Jackwarda on 30-06-22, 06:10PM
@King1999, that was most unfair to the poor little Pixies in Cornwall.  How exactly is one supposed to give the little pixies a Lets Talk or Discipline!
But, what will or has happened to the current Stock Control people, do they still have a job, main stock, or has the actual stock job gone totally! IF the latter what will happen to those on very long term sick, Maternity, Break! when they get back.
Title: Re: New contract concerns
Post by: King1999 on 30-06-22, 07:00PM
Still exsists  just less time to do stock control things apparently, do less is better in the companies eyes.....my apologies to the cornish pixies.Its all very vague they expect the same results with less time spent on it......work us to death in the process.
Title: Re: New contract concerns
Post by: Redshoes on 01-07-22, 08:45AM
Quote from: Beenheretoolong93 on 30-06-22, 12:48PMCan't find a way of making my own post.
But our new system has started at work with all overtime being posted onto the app.

How does everyone feel about it.
As since it's started,the overtime shifts are not flexible at all for people who have children.
All the shifts either seem to start at 8am and finish at 3pm.

I've spoken to the manager saying I can work the days for overtime but can they change the times to fit around school hours.

And they don't even seem to have a clue there self's.

I'm contracted to 10 hours and always do overtime to add up to 25 hours a week.

Since the new system.
I have had nothing for the past 3 weeks

Your manager posts the shifts. Changing the time will depend on a lot of things. If the shifts are not being picked up it might be a matter of a change so that at least some of the shift is covered. If there is no issue with shifts being filled and they are at a time when they are really needed there is not much to be done. If the time you work is more important than the dept you work in it might be an option to look at other Depts.
Title: Re: New contract concerns
Post by: Jackwarda on 01-07-22, 09:07AM
@King1999, well I guess, I will find out within the next few weeks, when I return. Although the stock control job has been done away with.. It will all fall into place at some point, It always does and will. Trouble is, there will be such a mish mash and staff caught in the middle!
Title: Re: New contract concerns
Post by: King1999 on 01-07-22, 02:23PM
Stock control hasn't gone we've just got less time to do it,to be honest we're running over hours now because it takes alot longer to complete gaps on the days it's done aswell as counts and other jobs that need doing plus we also cover price integrity and merchandising so manager won't change hours as it will stitch her up.... her words.Osi once every other week is a complete waste of time just doing it on one day.I'm sure wherever they trialed it they were all yes boys and girls with excellent replenishment and zero stock in the back up...meanwhile in the real world.
Title: Re: New contract concerns
Post by: Tesla on 02-07-22, 12:50AM
McDonalds are paying assistants £11 an hour while Tesco advertise at £4 and the lead team are surprised no one wants  to do a hands turn for them. Meanwhile the SMs are buying BMWs and Bellway homes.
Title: Re: New contract concerns
Post by: londoner83 on 02-07-22, 08:04AM
Be interesting to see the effects on store's stock results of the now much reduced stock control routines.....

Also when colleagues are multi-tasking on various departments every day under the new contract who do you hold accountable if a task isn't delivered?
Title: Re: New contract concerns
Post by: NorthernJ on 02-07-22, 09:53AM
The managers.
Title: Re: New contract concerns
Post by: King1999 on 02-07-22, 11:49AM
Quote from: NorthernJ on 02-07-22, 09:53AMThe managers.
:thumbup:
Title: Re: New contract concerns
Post by: stockcontroller on 03-07-22, 05:50AM
Quote from: londoner83 on 02-07-22, 08:04AMBe interesting to see the effects on store's stock results of the now much reduced stock control routines.....

Also when colleagues are multi-tasking on various departments every day under the new contract who do you hold accountable if a task isn't delivered?

Honestly I am so grateful I took the redundancy cash when I did. I really don't know what the company thinks but stock control is necessary. If we book stocked every count we had then we'd have 3x the stock the next week. As I said I am so happy I bailed in 2019 and I feel so sorry for stock controllers that are left as you will be called onto checkouts constantly and you'll be flexed up onto dot com if your store has it.

As I said I am so happy I bailed in 2019. As from what Tesco has shown it was clearly the last year they were willing to pay redundancy.
Title: Re: New contract concerns
Post by: barafear on 04-07-22, 01:39PM
Quote from: HiHarvey on 02-07-22, 12:50AMMcDonalds are paying assistants £11 an hour while Tesco advertise at £4 and the lead team are surprised no one wants  to do a hands turn for them. Meanwhile the SMs are buying BMWs and Bellway homes.

£4 an hour? Where's that?
Title: Re: New contract concerns
Post by: Biscuits on 09-07-22, 04:15PM
If the new contracts are going to be one size fits all does this affect the sick pay from day one? Everything else has been eroded away over the years and it's about the only thing that long serving colleagues have left.
Title: Re: New contract concerns
Post by: lucgeo on 09-07-22, 04:21PM
I would very much doubt it, as it is a standing agreement for longer time serving colleagues...I would think there would have been an uproar before now if it was the case? Usually in these type of situations in the past, Tesco have bought the hours with a payoff!

However, never say never, it is certainly a big question of concern, I would urge you to contact the union area office for clarification before it goes through!
Title: Re: New contract concerns
Post by: Morris999 on 09-07-22, 04:30PM
Sick pay hasn't been touched for longer serving colleagues as part of the pay review/contract changes.

I doubt as a % of overall store colleagues this impacts Tesco that much now.
Title: Re: New contract concerns
Post by: londoner83 on 10-07-22, 07:49AM
Yes the overwhelming majority of colleagues are now not paid for the first 3 days of sickness. Wouldn't be surprised if at some point in time Tesco try to buy out the remaining people's rights.
Title: Re: New contract concerns
Post by: lucgeo on 10-07-22, 11:18AM
Tesco have relied upon "natural wastage" before, hoping older colleagues would leave and then not replace them. However this hasn't, on the whole,  been the case. As the retirement age was increased by 6 years for women, who are the higher % of employee's in stores, redundancies became inevitable in some departments, as being the only solution for the streamlining needed.

Hence the reason, a few years back, of changing the name badges from department specific to customer assistant. Now they're changing the contracts, everyone to be fully trained and not have a specific department, or even store it would seem  ???

Would it be more cost productive to offer a buyout, as the remaining long service workforce may need to be working those extra years, and as we know, old age doesn't come on its own, it brings a whole load of problems with it, mainly in ill health  :(
Title: Re: New contract concerns
Post by: NightAndDay on 10-07-22, 03:06PM
Tesco will always act in the most cost effective way, they are a results before people business, their p**s poor performing canary is USDAW, the real diabolical action is happening outside of Tesco at present, Kwasi Kwarteng wants to use his democratically gifted Tory powers to provide a mandate to kill off the Unions, as slipshod as USDAW is, they form some defense against Tesco going to town on their employees terms and conditions, if the unions go, the master-servant relationship between employer and employee will become a whole lot more power imbalanced.
Title: Re: New contract concerns
Post by: Redshoes on 11-07-22, 08:22AM
I have three people over 70 in my Depts. They can put some of the younger ones to shame. Age does come with some problems, sometimes but not always. I have younger colleagues with much bigger health issues. For me I have one guy under 30 who can only cope with a max of 16 hours a week, three women under 40 with the highest sick record in the store but the three over 70 have no adjustments, no oh referrals and the only thing in the absence file is related to Covid positive tests. They do overtime, they turn up on time and do a good job.
Title: Re: New contract concerns
Post by: lucgeo on 12-07-22, 07:24AM
Indeed many stores have their older generation stalwarts, but you have to wonder sometimes...why ??? For some, they say they'd just be "bored at home!" Get a voluntary job then, and let the youngsters have the hours, if you don't need the money!

I've seen how this rise in the pension age has affected a lot of colleagues, mainly women! Many will be facing working well past their retirement age, as the 35 year minimum of NI contributions puts them at a disadvantage due to having taken time out to look after their school age kids.
I've seen divorced/single women in their 60's working 6 days a week, doing all the overtime they can get, to manage on their wage. Seen those doing grandparent duties on their days off, or after their shifts to support their children with childcare costs! Hell I know one woman, early 60's, shift 6am-1.30pm, goes straight from work to visit her parent in a care home with dementia, then straight to pick grandkids up from school, take to their after school activities, then look after them till single parent comes home from shift at 10pm! All on a 30 minute break! She just wants to sit on a checkout and do the job she's paid to do, but is now expected to jump up and help on shop floor at the beck and call of any manager, or risk being disciplined, being labelled lazy and not a team player if she asks not to, always by some male manager sitting in the Costa all day!
The menopause is now becoming a recognised debilitating condition, Tesco will talk the talk, as they do with mental health, but it wont ever be taken seriously into consideration, as senior management is still very much male dominant! Will never have heard of dysmenorrhea, then just blush and disregard it, with a wave of the hand, as a woman thing and not a medical factor  for consideration in an absence disciplinary! Even if the section manager is emphatic, they'll already have been told which outcome to reach before they even go into the meeting!
Title: Re: New contract concerns
Post by: Redshoes on 12-07-22, 08:54AM
I worry about the impact of those on low contract hours going into the future. I know there is a change to national insurance but if you don't pay enough years of national insurance it affects how much you will be awarded with state pension. I have a friend who had worked all her life but at 64 she has not paid enough to qualify for full pension. I am in my 60's and I only have 6 months when I did not pay NI as it was paid on my behalf during pregnancy.
I have one colleague over retirement age who uses his wages to pay for big holidays. Another is saving for a new kitchen. Another just wants structure, a reason to get out of bed. Many who work for us have had another career and the wages just top up pension.
Nobody is asking someone with health issues on checkouts to then go and fill juice, a bad manager somewhere in the country might but this should not be the case. If checkouts are not busy they can do a cardboard run, they could fill health and beauty, they could support pfs with breaks etc.
I also have trolley colleagues, a couple with special needs. They do a great job and the customers love them. They do both go on the tills and are great at it. They do the put backs for checkouts and they rumble. They are on low hours and I feel they do enough. There is enough for them to be doing, they are always busy. The tills are so easy that I also have a couple of special needs colleagues with tills as a primary task. They can't do self service or scan as you shop. What they could do on the shop floor is very limited but they never get till investigations and again the customers love them. They would need special coaching on the shop floor, could not work without a buddy. I would worry about them on the shop floor but again there are enough little tasks that they can do.
We are never going to get to 100% of people doing multiple tasks, we just need enough to be able to deliver the shop. We don't want grocery colleagues on tills, till colleagues filling juice and fresh colleagues doing dot.com. We need colleagues to work in primary roles but have enough people to be able to help out when needed.
Title: Re: New contract concerns
Post by: Batmanjo on 13-07-22, 12:31PM
Quote from: Redshoes on 12-07-22, 08:54AMI worry about the impact of those on low contract hours going into the future. I know there is a change to national insurance but if you don't pay enough years of national insurance it affects how much you will be awarded with state pension. I have a friend who had worked all her life but at 64 she has not paid enough to qualify for full pension. I am in my 60's and I only have 6 months when I did not pay NI as it was paid on my behalf during pregnancy.
I have one colleague over retirement age who uses his wages to pay for big holidays. Another is saving for a new kitchen. Another just wants structure, a reason to get out of bed. Many who work for us have had another career and the wages just top up pension.
Nobody is asking someone with health issues on checkouts to then go and fill juice, a bad manager somewhere in the country might but this should not be the case. If checkouts are not busy they can do a cardboard run, they could fill health and beauty, they could support pfs with breaks etc.
I also have trolley colleagues, a couple with special needs. They do a great job and the customers love them. They do both go on the tills and are great at it. They do the put backs for checkouts and they rumble. They are on low hours and I feel they do enough. There is enough for them to be doing, they are always busy. The tills are so easy that I also have a couple of special needs colleagues with tills as a primary task. They can't do self service or scan as you shop. What they could do on the shop floor is very limited but they never get till investigations and again the customers love them. They would need special coaching on the shop floor, could not work without a buddy. I would worry about them on the shop floor but again there are enough little tasks that they can do.
We are never going to get to 100% of people doing multiple tasks, we just need enough to be able to deliver the shop. We don't want grocery colleagues on tills, till colleagues filling juice and fresh colleagues doing dot.com. We need colleagues to work in primary roles but have enough people to be able to help out when needed.

If only we all wore rose tinted glasses and could be inspired to see all the fluffy bunnies doing all the marvellous tasks they are required to do, alas glasses off back to the real world it always ends up the same people who work hard are the one's they push and you will find they will be the one's getting pushed from pillar to post for every job on every department until the breakdown, when as the "favs" will just get left to doing one job as the cannot be trusted or favouritism is used.
These new contracts still mean that a person works on a certain department and may within reason be required to help on another department. The words "Within reason" will play a significant role in time.
I cannot believe you would bring special needs into the equation as they are already covered by the DISABILITY ACT 2010 seriously.     
Title: Re: New contract concerns
Post by: Batmanjo on 13-07-22, 12:40PM
Quote from: lucgeo on 12-07-22, 07:24AMIndeed many stores have their older generation stalwarts, but you have to wonder sometimes...why ??? For some, they say they'd just be "bored at home!" Get a voluntary job then, and let the youngsters have the hours, if you don't need the money!

I've seen how this rise in the pension age has affected a lot of colleagues, mainly women! Many will be facing working well past their retirement age, as the 35 year minimum of NI contributions puts them at a disadvantage due to having taken time out to look after their school age kids.
I've seen divorced/single women in their 60's working 6 days a week, doing all the overtime they can get, to manage on their wage. Seen those doing grandparent duties on their days off, or after their shifts to support their children with childcare costs! Hell I know one woman, early 60's, shift 6am-1.30pm, goes straight from work to visit her parent in a care home with dementia, then straight to pick grandkids up from school, take to their after school activities, then look after them till single parent comes home from shift at 10pm! All on a 30 minute break! She just wants to sit on a checkout and do the job she's paid to do, but is now expected to jump up and help on shop floor at the beck and call of any manager, or risk being disciplined, being labelled lazy and not a team player if she asks not to, always by some male manager sitting in the Costa all day!
The menopause is now becoming a recognised debilitating condition, Tesco will talk the talk, as they do with mental health, but it wont ever be taken seriously into consideration, as senior management is still very much male dominant! Will never have heard of dysmenorrhea, then just blush and disregard it, with a wave of the hand, as a woman thing and not a medical factor  for consideration in an absence disciplinary! Even if the section manager is emphatic, they'll already have been told which outcome to reach before they even go into the meeting!


Always like to read your posts as I am always in agreement with you "being labelled lazy and not a team player" I have had quite a few times but is only because I would not go on checkouts due to the 2005 agreement and when managers asked in public constantly "why can you not go on checkouts" I could see how vexed the become and their blood pressure rise significantly yet other staff are left alone to do their job, I have been targeted as a result by many managers however they cannot change the fact that the agreement still exists..........well for now.
Title: Re: New contract concerns
Post by: Tesla on 13-07-22, 07:29PM
 :thumbup:
Title: Re: New contract concerns
Post by: lucgeo on 14-07-22, 06:33AM
@Batmanjo

We had one manager that constantly asked the same pre2005 colleague to go on checkouts, even smirking they'd get them on eventually, unfortunately wrong colleague to mess with  :-X

They put in a grievance against the manager under T&C's (which went out of store at that time) for harassment and bullying! Manager was severely dealt with, but even then the SM had a snide dig, saying the agreement was due to be changed, that was 10+ years ago! Colleague just smiled and told SM, when it does, please be sure they are informed first!!  :D  :D



Title: Re: New contract concerns
Post by: kaled78 on 14-07-22, 07:32AM
we have long serving managers who refuse to go on checkouts because of the 2005 agreement,even though it only covered B grade staff from back in the day
Title: Re: New contract concerns
Post by: londoner83 on 15-07-22, 07:50AM
The agreement does nothing to prevent colleagues being trained on self serve or scan as you shop as both technologies didn't exist when the 2005 deal was signed....and it's a long standing legal principle that deals won't cover yet to be invented future technology.

In 2005 there was a clear need for the deal - Shopfloor staff were paid B rate whilst those on tills were paid a higher c rate. It was clearly unfair to expect people to do jobs above their pay grade.

However times and retail have moved on. Everyone is now paid the same rate of pay and as other retailers have shown the way forward is for all colleagues to be able to complete every task.

Sadly if you don't believe serving customers is part of your job role perhaps retail in 2022 isn't the right career for you.
Title: Re: New contract concerns
Post by: Nomad on 15-07-22, 09:11AM
A Till is a Till is a Till, by any name or any mode of machinery.
Title: Re: New contract concerns
Post by: lackofinterest on 15-07-22, 01:17PM
Have usdaw clarified this to colleagues and if not why not?
Title: Re: New contract concerns
Post by: T.C.1 on 15-07-22, 05:58PM
Wow just read Telegraph online that Tesco have won a court case of fire and rehire wonder if this will effect colleagues in the future?
Title: Re: New contract concerns
Post by: Hibobhi on 04-08-22, 08:33PM
Quote from: londoner83 on 15-07-22, 07:50AMThe agreement does nothing to prevent colleagues being trained on self serve or scan as you shop as both technologies didn't exist when the 2005 deal was signed....and it's a long standing legal principle that deals won't cover yet to be invented future technology. Erm self service tills where introduced into Tesco in 2003. So I can't possibly understand why the 2005 agreement doesn't cover self service, mind I actually haven't read the agreement

In 2005 there was a clear need for the deal - Shopfloor staff were paid B rate whilst those on tills were paid a higher c rate. It was clearly unfair to expect people to do jobs above their pay grade.

However times and retail have moved on. Everyone is now paid the same rate of pay and as other retailers have shown the way forward is for all colleagues to be able to complete every task.

Sadly if you don't believe serving customers is part of your job role perhaps retail in 2022 isn't the right career for you.
self service tills where introduced into Tesco in 2003.
Title: Re: New contract concerns
Post by: Redshoes on 05-08-22, 09:32AM
The tills have changed so much over the years. They are really so simple now. The reasons people don't want to go on checkouts has mostly been to do with fear of handling money. The processing of cash is much easier and most customers pay by card. We don't touch customers bank cards now. We don't take cheques. We don't give Cashback, other than at CSD. Other than that people just don't want to go on tills. I get that there is that one extra task that some can opt out of but the customers pay our wages, none of us would have jobs without them. That whole shopping experience ends with going through a till.
Title: Re: New contract concerns
Post by: Nomad on 05-08-22, 03:10PM
"none of us would have jobs without them" you may not have your present employer but the customers would all need to shop elsewhere and therefore that is where you would possibly find a job. NO retailing company is indispensable.
Title: Re: New contract concerns
Post by: madness on 05-08-22, 04:13PM
Quote from: londoner83 on 10-07-22, 07:49AMYes the overwhelming majority of colleagues are now not paid for the first 3 days of sickness. Wouldn't be surprised if at some point in time Tesco try to buy out the remaining people's rights.

I doubt it.
The two remaining in our store are old school and don't take the mikey with sickness.
Title: Re: New contract concerns
Post by: lucgeo on 05-08-22, 04:50PM
" That whole shopping experience ends with going through a till"

There you go...they're classed as tills, used to checkout, so by definition should be covered under the 2005 agreement!

Another back door attempt to erode the agreement!  >:(

Self service were slowly introduced pre 2005 but not commonplace in most stores, hence they weren't included.
Title: Re: New contract concerns
Post by: Redshoes on 06-08-22, 09:40AM
A till is a till, then it's broken down into a SS till, a main bank till etc.
replenishment is replenishment but then it's broken down into grocery, fresh or non food etc.
A colleague is also a colleague and then broken down into role. So by the same argument we are all just colleagues.
Title: Re: New contract concerns
Post by: gomezz on 06-08-22, 10:52AM
Thing is like any complicated bit of machinery, you break it down then put it back together again and find a bit left over which you throw away as it must be redundant then wonder why the machinery doesn't work as well as it did before.
Title: Re: New contract concerns
Post by: Bobmay on 29-08-22, 12:32PM
Quote from: Sherwoodforest on 26-05-22, 06:09PM@paper rose ,all you have to do is read it and see if its a contract or not,if its a contract it,l have your weekly wage and hours on the front,as for redundancy,if the company offered you same hours ,pay doing a different job there is no redundancy,i assume your a day merchandiser

I work nights at an express store.We have had over half the staff leave the night shift with not 1 new person coming. The manager is also pressuring staff which is forcing them to leave.The delivery is also coming in early around 3 in the afternoon.In my store I believe there will be removal of nights.
Title: Re: New contract concerns
Post by: Bobmay on 29-08-22, 01:16PM
Quote from: stockcontroller on 03-07-22, 05:50AM
Quote from: londoner83 on 02-07-22, 08:04AMBe interesting to see the effects on store's stock results of the now much reduced stock control routines.....

Also when colleagues are multi-tasking on various departments every day under the new contract who do you hold accountable if a task isn't delivered?

Honestly I am so grateful I took the redundancy cash when I did. I really don't know what the company thinks but stock control is necessary. If we book stocked every count we had then we'd have 3x the stock the next week. As I said I am so happy I bailed in 2019 and I feel so sorry for stock controllers that are left as you will be called onto checkouts constantly and you'll be flexed up onto dot com if your store has it.

As I said I am so happy I bailed in 2019. As from what Tesco has shown it was clearly the last year they were willing to pay redundancy.

There will be more redundancy soon.The first being more nights from some stores the second being removing manager from big stores and have lots of shift leaders and 1 store manager.
Title: Re: New contract concerns
Post by: Bobmay on 29-08-22, 01:19PM
Quote from: lucgeo on 10-07-22, 11:18AMTesco have relied upon "natural wastage" before, hoping older colleagues would leave and then not replace them. However this hasn't, on the whole,  been the case. As the retirement age was increased by 6 years for women, who are the higher % of employee's in stores, redundancies became inevitable in some departments, as being the only solution for the streamlining needed.

Hence the reason, a few years back, of changing the name badges from department specific to customer assistant. Now they're changing the contracts, everyone to be fully trained and not have a specific department, or even store it would seem  ???

Would it be more cost productive to offer a buyout, as the remaining long service workforce may need to be working those extra years, and as we know, old age doesn't come on its own, it brings a whole load of problems with it, mainly in ill health  :(


It depends upon the store.When tesco reaches the the point where they are close to aldi and lidl working positions than they will remove even more staff.
Title: Re: New contract concerns
Post by: fatlad on 17-09-22, 09:32PM
Anyone any idea when the new contract comes into effect? Specifically looking at notice periods. Drivers notice period goes from 1 week to 4 when the new contract starts.
Title: Re: New contract concerns
Post by: fscer on 18-09-22, 07:36AM
16th October
Title: Re: New contract concerns
Post by: kaled78 on 25-09-22, 07:43PM
so we were told today by a manager who has just transferred into our store that when we are all trained to pick,we must hit the stores pick rate in order to be signed off as trained,and failure to do so could result in disiplinary action!,where do they get these idiots from
Title: Re: New contract concerns
Post by: Sherwoodforest on 25-09-22, 07:48PM
If thats the case,would someone off dot com have to fill at same speed as me?i smell bs as its not your primary dept
Title: Re: New contract concerns
Post by: madness on 25-09-22, 08:44PM
Quote from: Sherwoodforest on 25-09-22, 07:48PMIf thats the case,would someone off dot com have to fill at same speed as me?i smell bs as its not your primary dept
Agreed,

However picking dot com doesnt take long to get fast at. Finishing cages does take a long time to learn
Title: Re: New contract concerns
Post by: lucgeo on 25-09-22, 08:48PM
Wouldn't that depend on the pick?? Same as the cage dept? H&B cage takes a damn sight longer than crisps or toilet rolls.
Title: Re: New contract concerns
Post by: londoner83 on 26-09-22, 06:02AM
Can see multiple issues with exactly this point when the new contract takes effect. Doris a 64yr old cashier is never going to be able to fill tins as fast for example as a 18yr old Abdul.

Plus if you are passionate about one area are you going to put maximum effort into a 1hr slot on another?

That's before the issues with accountability take over....."why is today's waste so high? - Well Gemma worked part of the delivery, then Rupesh, then Rob and 2 others did the review......"
Title: Re: New contract concerns
Post by: kaled78 on 27-09-22, 08:21PM
Any idea why pre 2005 employees are still having to do the checkout part of the training online, even though the union has already stated the agreement still stands and they are exempt, also we have cashiers with health ailments, that are being made to do the 'pick and fill' training even though they are incapable of doing either of those roles.
Title: Re: New contract concerns
Post by: Sherwoodforest on 27-09-22, 08:53PM
Pre 2005 doesnt cover you for self serve or scan as you shop tills and 64 yr old doris can still fill checkout crisps,sweets surely which is lighter than lifting beer,pop to scan it
Title: Re: New contract concerns
Post by: Bobmay on 28-09-22, 03:41AM
Quote from: kaled78 on 27-09-22, 08:21PMAny idea why pre 2005 employees are still having to do the checkout part of the training online, even though the union has already stated the agreement still stands and they are exempt, also we have cashiers with health ailments, that are being made to do the 'pick and fill' training even though they are incapable of doing either of those roles.

If for health reason they can't do that than they need to inform the manager or their line manager. As for training just because somone does it doesnt mean they will do it.
Title: Re: New contract concerns
Post by: londoner83 on 28-09-22, 07:37AM
Believe management is supposed to refer to Occupational Health anyone with any health condition that they believe makes them unable to do any part of pick/fill/serve. That way an agreed support plan can be set up and scheduler will be set up so they are not assigned tasks that are beyond them.
Title: Re: New contract concerns
Post by: lucgeo on 28-09-22, 10:10AM
Quote from: Sherwoodforest on 27-09-22, 08:53PMPre 2005 doesnt cover you for self serve or scan as you shop tills and 64 yr old doris can still fill checkout crisps,sweets surely which is lighter than lifting beer,pop to scan it
A lot of Doris' would welcome the light fill in my experience, for a change of scenery and to stretch their old bones!

My argument with the SS and SAYS, is that the task is a checkout task, as in checking out the customer, therefore is a grey area regarding the 2005 agreement. Where's it written and agreed that they're not included?
Title: Re: New contract concerns
Post by: Sherwoodforest on 28-09-22, 10:24AM
It was written in briefing pack for serve,pick,fill on our tesco website,
Title: Re: New contract concerns
Post by: lucgeo on 28-09-22, 11:10AM
Where was it written that it overrides the 2005 agreement  ???
Title: Re: New contract concerns
Post by: Bobmay on 28-09-22, 01:40PM
Quote from: londoner83 on 28-09-22, 07:37AMBelieve management is supposed to refer to Occupational Health anyone with any health condition that they believe makes them unable to do any part of pick/fill/serve. That way an agreed support plan can be set up and scheduler will be set up so they are not assigned tasks that are beyond them.

Occupational health isn't compulsory
Title: Re: New contract concerns
Post by: Sherwoodforest on 28-09-22, 05:00PM
On our tesco,collegue help its explained under supporting collegues with serve,pick,fill training in a pdf,explains the 2005 agreement
Title: Re: New contract concerns
Post by: londoner83 on 29-09-22, 08:50AM
Agree occupational health isn't compulsory but if you have a genuine medical or mental health issue why wouldn't you seek their advice?

With a company the size of Tesco any recommendations will be expected to be capable of being implemented. Plus there reports can be used to back up any employee who wishes to opt out of doing certain tasks/hours/shifts etc on health grounds.

Title: Re: New contract concerns
Post by: chris9997 on 29-09-22, 01:50PM
What we have been told is that the new contract serve pick and fill will have all staff trained on every dept, those that say they have a health condition will be referred to OH if they agree then they will be pensioned off, so it appears the company has decided all ready the outcomes.
Title: Re: New contract concerns
Post by: Nomad on 29-09-22, 04:18PM
That sounds like it could clash with the DDA.
Title: Re: New contract concerns
Post by: Guerilla In The Mist on 29-09-22, 04:38PM
Via the union, but relevant to all colleagues. Ignore the misinformation that some (managers and co-workers) have been passing off as fact. This new contract is actually putting workers in control of their own working time:
                     
"You will be aware that the new contracts within Tesco are due to launch from 16 October 2022. In the lead up to this, the Union wanted to ensure members are fully aware of their rights under the new contracts and some of the opportunities that will be created by them. We will be sending a series of emails in the coming weeks setting out information on different elements of the contract.
                   
AVAILABILITY
                                 
Members should have had discussions with their managers over the summer where their availability was captured to be fed into the new system.
                                   
Remember – no existing member of staff needs to provide any additional availability beyond their core contracted hours. If you have not provided additional availability this means that your existing hours will be fixed and you will continue to work the same pattern as you do now.
                                   
If you have provided additional availability this means that your contractual hours may move around within the week and not be on the same days and times every week.
                                   
If you are unsure about what availability you have provided or have any concerns that you may have made a mistake please ensure you raise this with your manager ahead of 16 October 2022.   
                                   
You have the right to fix your hours up to the point that the contracts go live on 16 October.   
                     

If you remain unsure, speak to your Usdaw Rep or Official or contact the Union's Tesco Support Team."

Title: Re: New contract concerns
Post by: kaled78 on 29-09-22, 05:22PM
im on a fixed contract starting at 9am,I offered to give them availabity from 5am,as I have always been an early riser,but got told by my manager not to as she needs me later in the day and she does not want other departments pinching my working hours
Title: Re: New contract concerns
Post by: lackofinterest on 29-09-22, 06:44PM
Tough on them.  Your availability is your choice not theirs.  Look after yourself! sod what tosco managers want >:D 
Title: Re: New contract concerns
Post by: Bobmay on 30-09-22, 05:40AM
Quote from: chris9997 on 29-09-22, 01:50PMWhat we have been told is that the new contract serve pick and fill will have all staff trained on every dept, those that say they have a health condition will be referred to OH if they agree then they will be pensioned off, so it appears the company has decided all ready the outcomes.

Pensioned off? What do you mean by that removed from the store? Given redundancy? Given early retirement?
Title: Re: New contract concerns
Post by: lucgeo on 30-09-22, 06:05AM
They will be deemed unfit and dismissed on medical grounds. No redundancy and no early pension payments!
Title: Re: New contract concerns
Post by: Bobmay on 30-09-22, 08:27AM
Please do not quote immediately prior post(s).  .Admin.

They can't be deemed unfit. If they can do checkouts only then they will stay on checkout only.  The problem is when you can't do anything.
Title: Re: New contract concerns
Post by: oldfashionedplayer on 30-09-22, 10:06AM
they are a big company, so dismissing them on "medical grounds", wound probably gain them a huge amount of bad publicity, considering probably half of our staff is like that lmao

best they can do is add extra workload onto their original job in the hope they just quit of their own accord, as any other measure would just land them down bad alleys.
Title: Re: New contract concerns
Post by: lucgeo on 30-09-22, 10:06AM
@Bombay...Apologies  8-) I misunderstood the thread...I thought it was referring to unfit to work  :-X
Title: Re: New contract concerns
Post by: Morris999 on 30-09-22, 01:56PM
Quote from: chris9997 on 29-09-22, 01:50PMWhat we have been told is that the new contract serve pick and fill will have all staff trained on every dept, those that say they have a health condition will be referred to OH if they agree then they will be pensioned off, so it appears the company has decided all ready the outcomes.
Whoever has told you that is just scaremongering and talking c***!
As long as existing colleagues can complete one element of serve pick and fill they will still be employed by Tesco!
Yes they will be referred to OH but they will not be dismissed/pensioned off or anything else!
Hell even the brief for recruiting new colleagues on the new contracts states we are not to automatically refuse people if they cannot do all 3 elements due to health reasons and still employ them as long as they meet the other criteria.
There's numerous employment and disability laws that Tesco would fall foul of if they did what you have been told!
Title: Re: New contract concerns
Post by: Simonlyckntract on 06-10-22, 05:40AM
Quote from: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AMAre Phone shop colleagues not excluded due to being paid from out of store wage budget  ???

Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades
Title: Re: New contract concerns
Post by: Simonlyckntract on 06-10-22, 05:48AM
I Think they will cut management structure again. Once all the new systems are in place with wages holidays ect everything will be online and self managing telling you how to learn and train how to book a holiday change contact details pay personal details less decisions to be made you will only need duty managers and maybe a satellite store manager.
Title: Re: New contract concerns
Post by: londoner83 on 06-10-22, 08:59PM
Got to be the plan. If you can run a extra on a Sunday with 2 managers why do you need 10 on a Tuesday?
Title: Re: New contract concerns
Post by: SimonF12030 on 06-10-22, 09:03PM
Quote from: Simonlyckntract on 06-10-22, 05:40AM
Quote from: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AMAre Phone shop colleagues not excluded due to being paid from out of store wage budget  ???

Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades

to be honest Phone Shop Staff are paid by Tesco, but then Tesco Mobile pay Tesco, so they are exempt from Scan, Pick and Fill, unless they want overtime
Title: Re: New contract concerns
Post by: Guerilla In The Mist on 09-10-22, 11:51AM
"With the new contracts due to launch on 16 October, the Union wants to ensure that members have as wide an understanding as possible of how the new contracts may impact them.

                   Notice of Shifts
                                
Staff will be given 3 weeks' notice of shifts and the areas of the store that they will be working in. For those employees that have fixed their availability, this will effectively just be three weeks' notice of which area of the store they will be working in. This information will be provided via the My Tesco web app.
                              
Shifts will be published automatically, so this is not reliant on managers telling colleagues their shifts and, once published, shift times will only be able to be changed following agreement with the colleague.
                                  
For those that were formerly on part time flexi contracts there will no longer be a requirement to work shifts with 24 hours' notice as all shifts will be published with 3 weeks' notice                                                          
Remember – existing staff can continue to fix their core contracted hours rather than providing additional availability which would mean the only information that the 3 weeks' notice is providing is the area of the store you may be working. Should you wish to ensure that this is the case for your hours you should confirm this with your manager before 16 October 2022. (Please note that this does not apply to Shift Leaders/Team Supports or Customery Delivery Drivers, who will retain their current availability and whose hours will continue to be scheduled as they are currently)."
Title: Re: New contract concerns
Post by: madness on 09-10-22, 04:15PM
Quote from: SimonF12030 on 06-10-22, 09:03PM
Quote from: Simonlyckntract on 06-10-22, 05:40AM
Quote from: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AMAre Phone shop colleagues not excluded due to being paid from out of store wage budget  ???

Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades

to be honest Phone Shop Staff are paid by Tesco, but then Tesco Mobile pay Tesco, so they are exempt from Scan, Pick and Fill, unless they want overtime
When we had the crappy pop up phone shop the phone shop area manager got a hissy fit if at any time the phone guy was used for anything else.
So we made him count his own stock. Take it in from the lorry, gap scan it do the shrink counting etc.
Soon changed his tone then.
Title: Re: New contract concerns
Post by: Johnzo88 on 09-10-22, 07:54PM
Regarding the My tesco app, does that not have to be constantly updated? As of now, where I work instore is different from what the app says I should be working. And my departments I can work on the app are not up to date either. Can see the arguments with managers when I say im not working in produce, as the app says I am in the dairy fridge for instance.
Title: Re: New contract concerns
Post by: whatajoke2019 on 10-10-22, 08:53AM
We've been told the schedule to department thing properly comes into effect after Christmas.


Title: Re: New contract concerns
Post by: BritishRacingGreen on 10-10-22, 09:09AM
@whatajoke2019 - yep - here too.
Title: Re: New contract concerns
Post by: londoner83 on 11-10-22, 04:57AM
In reality you have to question who on earth thought rolling schedule to work a few weeks before our busiest period (ie xmas) was ever going to be a good idea.
Title: Re: New contract concerns
Post by: AudiTTman on 11-10-22, 08:40PM
Not being funny but they always do this!
Title: Re: New contract concerns
Post by: Tesc0Wow on 12-10-22, 01:13AM
I was dreading schedule to workload coming out for Xmas glad it's been postponed
Title: Re: New contract concerns
Post by: forrestgimp on 12-10-22, 06:48PM
Quote from: Bobmay on 30-09-22, 05:40AM
Quote from: chris9997 on 29-09-22, 01:50PMWhat we have been told is that the new contract serve pick and fill will have all staff trained on every dept, those that say they have a health condition will be referred to OH if they agree then they will be pensioned off, so it appears the company has decided all ready the outcomes.

Pensioned off? What do you mean by that removed from the store? Given redundancy? Given early retirement?


LMAO, pensioned off my backside. They are not going to give everyone an early pension.


Quote from: lucgeo on 30-09-22, 06:05AMThey will be deemed unfit and dismissed on medical grounds. No redundancy and no early pension payments!

Yea but no, it doesnt work that way as much as you would like it too.
Title: Re: New contract concerns
Post by: Hammer10 on 12-10-22, 07:47PM
There is a list of things they need to do before they can get rid of anyone so we will see what happens could be a lot of industrial tribunals.
Title: Re: New contract concerns
Post by: Mrbline on 20-10-22, 11:14PM
Thing with the new contracts they will do right hours right place and make u work 3 different departments during the day
Title: Re: New contract concerns
Post by: chris9997 on 21-10-22, 09:38AM
Hi, regarding the new contract and serve pick and fill, your daily tasks I believe will be on the my Tesco app eventually, but  I have found the app very buggy, sometimes taking me to a totally unrelated web page. Before this is released the app needs serious work done on it.

Title: Re: New contract concerns
Post by: Redshoes on 22-10-22, 11:25AM
The online booking of holidays has been delayed. We are noticing some bugs in the system. Also, it's very frustrating that two brand new system that should work together have different starts of the week. Why the booking of overtime and the extra hours have different start dates is a huge frustration and mystery.
Title: Re: New contract concerns
Post by: Redshoes on 25-10-22, 11:41AM
There seem to be a few glitches in the system of late. We have noticed some odd things happening. There is a delay to online holiday booking and a delay to the system issuing out shifts. Due to the system errors this will have to happen but for a brand new wages system and for an overtime booking system to both have different start dates it's crazy.
I have a colleague who is on long term sick with a fit note in the system for six weeks but a random shift popped up part way through his absence.
I have another colleague who is retiring early April next year and is taking the 20% drop in hours and has had a random shift pop up in December.
Then add in that the two systems don't talk to each other when a colleague has a change of hours. Wages has to process the change of hours, change to availability, changes to holiday and then update the heat map. It's a long winded process that could run a lot smoother.
Title: Re: New contract concerns
Post by: Morris999 on 25-10-22, 12:49PM
From what I've been told last week, online holiday booking, auto scheduling has been delayed because stores complained too much was being given to them in the run upto Christmas.
Legal 2, PFS refresher, BodyCam, Serve,Pick & Fill amongst other things.
Title: Re: New contract concerns
Post by: Simonlyckntract on 19-11-22, 10:08AM
Quote from: madness on 09-10-22, 04:15PM
Quote from: SimonF12030 on 06-10-22, 09:03PM
Quote from: Simonlyckntract on 06-10-22, 05:40AM
Quote from: SimonF12030 on 27-05-22, 11:47PM
Quote from: lucgeo on 27-05-22, 07:09AMAre Phone shop colleagues not excluded due to being paid from out of store wage budget  ???
Probably that and also they are paid at D-grade, Scan, Pick & Fill is for B & C grades
When we had the crappy pop up phone shop the phone shop area manager got a hissy fit if at any time the phone guy was used for anything else.
So we made him count his own stock. Take it in from the lorry, gap scan it do the shrink counting etc.
Soon changed his tone then.
to be honest Phone Shop Staff are paid by Tesco, but then Tesco Mobile pay Tesco, so they are exempt from Scan, Pick and Fill, unless they want overtime
Title: Re: New contract concerns
Post by: Truthtalker on 28-01-23, 06:13PM
It's already been agreed on your behalf by the union for all colleagues even if not in the union. Unless you have a medical condition but that would need to be discussed with your manager. The plan is to have a more flexible multiskilled workforce.
Title: Re: New contract concerns
Post by: Sizzle1968 on 29-01-23, 09:32AM
Quote from: Morris999 on 25-10-22, 12:49PMFrom what I've been told last week, online holiday booking, auto scheduling has been delayed because stores complained too much was being given to them in the run upto Christmas.
Legal 2, PFS refresher, BodyCam, Serve,Pick & Fill amongst other things.

It was horrendous,  I have DotCom with 220 staff and were only just catching up with all that training!
Title: Re: New contract concerns
Post by: Paper Rose on 14-03-23, 07:44AM
Few meetings taking place at work with staff who are doing their different jobs ATM very well.
Asking for availability and moving staff for what seems to be absolutely no reason at all.
Add this to the training we have been told to do lately it seems the beginning of a move to an Aldi/Lidl style of working with an emphasis on .com.
I can only hope I haven't signed anything I may regret.
Title: Re: New contract concerns
Post by: Redshoes on 14-03-23, 10:37AM
Store need to be 100% on fill and serve criteria. Those not able to do both need to have this documented and it is advised they go through OH.
As a front end manager I have had colleagues not fit for fresh, colleagues not fit for grocery but nobody refuse non-food. The not fit is is at tiny percentage, less than 5%. In our store a much bigger resistance was to checkouts but only one person on the long term contract that excludes checkouts.
I hear on grape vine that targets for pick are under review. These may not have to hit 100%. For us the reality is that we don't need 100%, we only have C&C and we don't struggle with orders. Even at Christmas the impact to shop floor was zero as was planned well in advance. 
Title: Re: New contract concerns
Post by: Redshoes on 14-03-23, 10:47AM
As a front end manager I personally feel that checkouts will get less overtime. I 100% agree that we should not have idle colleagues sat on a till doing nothing. Idle time is measured, more so than IDQ and a high idle time rate will reduce overtime as the system can see it's not needed.
Also, all stores get times when it feels like a bus has come in. Customers do not have to book a shopping trip time, they come when they want. This is what the relief system is for. I think that rather than allowing an overtime shift in checkouts the system will expect more from shop floor in support of front end. In most cases the reliefs are not on for long. I have worked in stores when they can be on for whole shifts but that is a separate issue. In my store the average is about 10 mins.

Financially for the company it makes sense for someone to pop on checkouts for 10 mins, even if several times in a shift, rather than put in a four hour overtime shift.
I used to work in one store when certain areas of store were targeted by checkouts, it came from above to do so.  One guy that was targeted used to hide in upstairs warehouse or even in cupboard behind CSD to avoid filling his own dept. He could never understand why he was left on checkouts for a prolonged period. I fully agree that this was not the way to deal with the issue but as I was not front end at that time I was unaware of what was happening until after he left the business.
Title: Re: New contract concerns
Post by: londoner83 on 15-03-23, 07:42PM
However the minimum period you can be scheduled to a department for is 1 hour. Reckon if used properly the new system will see shop floor stripped to cover lunch hour/after school rush rather than giving tills OT shifts.
Title: Re: New contract concerns
Post by: madness on 15-03-23, 11:15PM
Quote from: Redshoes on 14-03-23, 10:47AMAs a front end manager I personally feel that checkouts will get less overtime. I 100% agree that we should not have idle colleagues sat on a till doing nothing. Idle time is measured, more so than IDQ and a high idle time rate will reduce overtime as the system can see it's not needed.
Also, all stores get times when it feels like a bus has come in. Customers do not have to book a shopping trip time, they come when they want. This is what the relief system is for. I think that rather than allowing an overtime shift in checkouts the system will expect more from shop floor in support of front end. In most cases the reliefs are not on for long. I have worked in stores when they can be on for whole shifts but that is a separate issue. In my store the average is about 10 mins.

Financially for the company it makes sense for someone to pop on checkouts for 10 mins, even if several times in a shift, rather than put in a four hour overtime shift.
I used to work in one store when certain areas of store were targeted by checkouts, it came from above to do so.  One guy that was targeted used to hide in upstairs warehouse or even in cupboard behind CSD to avoid filling his own dept. He could never understand why he was left on checkouts for a prolonged period. I fully agree that this was not the way to deal with the issue but as I was not front end at that time I was unaware of what was happening until after he left the business.

Thing is "pop ona checkout for 10 minutes"   never happened. Checkouts would keep the person because they were puting someon on a break or someone phoned in sick or needed to make the day/week figure better.
Title: Re: New contract concerns
Post by: Redshoes on 16-03-23, 03:27AM
That is a store by store thing. My store never uses shop floor for break cover and we cover breaks for pfs and CSD too. We do however still send people on breaks, there are mostly back to back so the breaks have to continue and there are times when skills and breaks can be an issue regarding pfs and CSD.
Title: Re: New contract concerns
Post by: oldfashionedplayer on 16-03-23, 08:31AM
aye it as madness says, they were keeping them, and then when it was quiet and there were plenty on checkouts, it was only those who were on overtime from another department - myself being nights doing overtime during the day, and then them saying "well you need to go work on fresh" - I picked overtime on checkouts for a reason... to get away from filling...the ones mainly on checkouts when asked why not them would get the response back of "they have health issues" - Yes so do I...

Just like the current extra hours bit of picking up and your primary department comes first, MOST want to take a break from their primary department, hence not picking up overtime ON THAT DEPARTMENT, so when you come in for a shift on overtime and it says "your not on where you want to be and you'll be over filling / over driving" - People will (And ours have said it) just refuse to do the overtime, some of ours have specifically gone to another job part time just to have something different while keeping their benefits here.
Title: Re: New contract concerns
Post by: fatlad on 18-03-23, 11:23PM
Should we all be given new contracts when the pay increase takes effect on 2nd April?
Title: Re: New contract concerns
Post by: oldfashionedplayer on 19-03-23, 07:01PM
New contracts should only be printed when a colleague asks, least that's what yammer questions say over the past few months, since they didn't print one with the other changes that came in last year.

So request ideally and send to leigh day  >:D
Title: Re: New contract concerns
Post by: madness on 19-03-23, 08:22PM
Quote from: fatlad on 18-03-23, 11:23PMShould we all be given new contracts when the pay increase takes effect on 2nd April?
In the past yes pay increases have meant signing a new contract
Title: Re: New contract concerns
Post by: Elly1519 on 20-03-23, 07:25PM
Quote from: fatlad on 18-03-23, 11:23PMShould we all be given new contracts when the pay increase takes effect on 2nd April?

Contracts are no longer routinely printed since stores moved to Work&Pay. Unlike the old 1 page contracts on the old system new contracts are 5 pages long and are only printed if a colleague requests them.
Title: Re: New contract concerns
Post by: FarmerFred on 21-03-23, 06:35AM
Not printing the contract and obtaining a signature for a change of terms of employment will make it difficult for an employer to prove that they had provided an employee with a valid contract of employment and made the employee aware of the terms of that contract.
Title: Re: New contract concerns
Post by: londoner83 on 21-03-23, 08:57PM
The fact you turn up for work each day can be taken as proof that you have a contract of employment.

Even if you have a printed copy how many colleagues would read and understand every sentence that's in it?
Title: Re: New contract concerns
Post by: FarmerFred on 22-03-23, 10:39AM
You can't be held to the terms of a contract that an employer can't reasonably prove you have been made aware of. This is why contracts are signed - to prove that the employee has had the opportunity to read the contract and question anything they don't understand.
Title: Re: New contract concerns
Post by: oldfashionedplayer on 22-03-23, 06:17PM
true though if you read up on it, by turning up even after the agreed change your agreeing to the terms of conditions, if you therefore want to challenge it, by those rights they'll accept that as grounds that you are resigning, since your current contract moves over, so since nothing "significant" is changing, Example being Working Times, and your job role is just adding training (which is allowed), it allows them to do whatever pretty much... Hence one issue with having the Union as our main and embodied authority over us for the voice.
Title: Re: New contract concerns
Post by: Redshoes on 23-03-23, 07:19AM
Contracts have never said your shift pattern, just how many hours you work. These new contracts do give shift patterns though but at about five pages long I have not read the small print.
Two copies are given out. You are asked to sign both and hand one back. The one you hand back is kept in your file. This has been the case in all the different stores I have worked in going back more than 30 years. My experience is that people don't take contacts home, I have found them laying around where people work. Wages clerk in all the stores I have worked in have chased getting the signed copy back.
You could ask for a copy of your signed contract.