verylittlehelps

Very Little Helps => All departments => Topic started by: extrastore on 10-02-20, 10:24AM

Title: MYSHIFT
Post by: extrastore on 10-02-20, 10:24AM
I have just looked at my shifts on MYSHIFT and it bears no relationship to the shifts I have already worked and the future shifts. I work the same exact shifts and hours every week so why does MYSHIFT not reflect this?
Title: Re: MYSHIFT
Post by: Morris999 on 10-02-20, 10:45AM
Will depend on afew things, has your store actually gone live yet?
Each Store has been given a live date, but have been told to inform colleagues beforehand, so some of the data will be there but not all of it will be correct yet.

Secondly it will depend if you are a flexi colleague or fixed.  If a flexi colleague it will only show the shifts that your manager has put into the tablet, if your manager is poor at this, then again it will be wrong.

If a fixed colleague and your store is live then I'd check that your hours are correct on hram(wages) and that your manager hasn't done any changes to the tablet.

Regardless of what's on the tablet you should be paid for what you actually work and clock in for.
Some managers are going to be in for a shock with this if they cannot be bothered to do the basics on the tablet!
Title: Re: MYSHIFT
Post by: madness on 10-02-20, 11:08AM
I particularly enjoy building a rota on the tablet, doing an excel version for in store to print as colleagues and managers prefer it
Editing the register that wages print out and want edited for overtime change of hours for their audit
and doing the individual agreed hours meeting sheets that start on a Sunday but the tablet works Mon-sun so you end up with cross week info.

[admin]No help to the question in the OP.[/admin]
Title: Re: MYSHIFT
Post by: Teddybonkers on 10-02-20, 02:10PM
Who cares??? Not what was asked.
Title: Re: MYSHIFT
Post by: madness on 10-02-20, 04:56PM
I maybe forgot in my post above that it was all typed in sarastic mode.

Ie that is the reason the my shift doesn't match up with shifts people think they are doing. There are 4 different variables that an all make someone think they are working a different shift.
Title: Re: MYSHIFT
Post by: londoner83 on 10-02-20, 05:02PM
Think the plan at the moment is just to get you used to logging in. Long term I'm sure it will match your availability to tasks that need doing in store and move your hours around within your flexibility window
Title: Re: MYSHIFT
Post by: Siwel123 on 10-02-20, 05:27PM
Have you got a link as I can't find it on ourtesco?
Title: Re: MYSHIFT
Post by: renown on 10-02-20, 05:42PM
login.ourtesco.com
Try this
Title: Re: MYSHIFT
Post by: person7 on 10-02-20, 07:34PM
Ourtesco.com/my-shift then sign in.

Mine says I have time off Thursday... I don't even work Thursdays! It's wrong for me too.

Says I work 7.25 Mondays but I only get paid and do 7!

Wheres the extra £9 a month then for the 4 weeks extra 15 mins 😂
Title: Re: MYSHIFT
Post by: Siwel123 on 10-02-20, 07:47PM
Thank you, using the /my shift has worked
Title: Re: MYSHIFT
Post by: Redshoes on 11-02-20, 08:42AM
The brief is that there should still be paper schedules in Depts. Have a look what it says on the paper schedule. Speak to your manager. If checkouts speak to team support. It's not going to perfect from day one and as it largely just tells you detail that has been put in by a manager of team support it will never be 100% as we still employ humans.
It will depend on how far ahead your store is with the planning. The aim is to be four wks but we are constantly chasing one or two in our store to request overtime. Once requested and confirmed the overtime shifts need to be put against names. When people ring in sick they need to be taken out as either paid or unpaid. If unpaid they can be covered for but if paid overtime needs to be requested.
Holidays should be in but again this needs to be at least four wks out. We should all be more than this but at this time of year we are always chasing the odd days, can be from extra days earned for time spent with company. Time for sick during booked holiday or simply days unbooked or forgotten holidays that people clocked in for.
If your contracted shifts are different to what shows on the register and have not been amended this will need to be fixed. It's a matter of finding out if a register or input error. Then, if your store has not officially gone live yet there may be errors. We were told wk 1 but can view before then.
So many variables, so best thing to do is start with paper schedule and then ask your manager.
Title: Re: MYSHIFT
Post by: Mouse on 16-02-20, 08:06AM
It was working fine until I tried to put it on home screen now it won't load at all
Title: Re: MYSHIFT
Post by: Yogurt on 16-02-20, 09:21PM
There shouldn't be paper copies of Rotas available.  If you are on a flexible contract you should do doing your core and your addition hours should be recorded on a record of hours sheet.  You should not have access to other peoples shift pattern due to GDPR.  So when the tablet was introduced all paper Rotas should have been removed.  There will be some IT issues will it but in general the shifts on it should reflect what you have been asked to do. 
Title: Re: MYSHIFT
Post by: gomezz on 16-02-20, 09:37PM
Be able to see other people's shift pattern is useful for knowing who to ask to do a shift swap with.
Title: Re: MYSHIFT
Post by: Long gone on 17-02-20, 12:31AM
Hang on a minute, I don't work for the company anymore but now you have something where your shifts are allocated to you via a phone app or a computer ? What ever happened to the management just telling you what time you were in or god forbid have something simple like a rota up on display. Why are they making things unnecessarily difficult ? It's like when they stopped handing out paper wage slips and went online with them and half of our store didn't have a smartphone or a computer because they were a certain age or demographic, so never knew what they were earning, they were also refused help and not allowed to look at them in store either. It's absolutely pathetic
Title: Re: MYSHIFT
Post by: londoner83 on 17-02-20, 05:59AM
It's due to data protection laws that prevent others from seeing your shifts. Person A has no right to know when Person B is starting, is in or is finishing work.
Title: Re: MYSHIFT
Post by: Redshoes on 17-02-20, 07:10AM
A paper rota should still be available, it should just not be on open view and should not include full last name. Brief about roll out of move to app states that paper rota should still be in place.
Title: Re: MYSHIFT
Post by: Redshoes on 17-02-20, 07:30AM
myShift should not replace any current existing routines. Managers should still print out paper rotas
As on brief.
Title: Re: MYSHIFT
Post by: madness on 17-02-20, 04:10PM
It would be nice if hram talked to the tablet properly, or vice versa.
Title: Re: MYSHIFT
Post by: Long gone on 18-02-20, 01:27AM
Someone must have complained about Rotas and then head office have stepped in, what a joke. I mean I used to look at rotas in disgust at how everyone finished at 2 every day and I had to stay until 10 and do all the jobs no one else wanted to do or more often than not, couldn't do!
Title: Re: MYSHIFT
Post by: Redshoes on 18-02-20, 03:16AM
New wages system launching, it might talk to tablet better, we will have to wait and see.
Title: Re: MYSHIFT
Post by: gomezz on 18-02-20, 09:57AM
"It's due to data protection laws that prevent others from seeing your shifts. Person A has no right to know when Person B is starting, is in or is finishing work."

I think that is rubbish.  Does that mean we should also wear blindfolds or blinkers while working so we do no see who else is working alongside us?
Title: Re: MYSHIFT
Post by: Expressdude2016 on 18-02-20, 06:28PM
Nothing what so ever to do with Data Protection law as this kind of information is not personal and does not come under GDPR.
Title: Re: MYSHIFT
Post by: Redshoes on 19-02-20, 04:39AM
A rota should not be on open view.  We should not be telling customers that Susan is next in on Saturday and what her shift is. We should not put Susan Smith on rota but we can put Susan S so she is not confused with Susan J. We should not tannoy them by full name but we can tannoy Susan to the CSD or a colleague from Non-Food. We don't give out mobile numbers or any other personal details we have but we can give out the generic store email address or the community email to customers asking about community.
At the moment most checkout Depts I have seen write out a daily shift pattern and a break sheet. This should not be on open view but it's ok in a book or folder. There may well become a time when this can be printed but at the moment it's not really user friendly to do just from the tablet.
Other depts need the information added to the tablet but everyone I have seen works it out on paper and then feeds that information into the tablet and this will then in turn go to the app. It still starts on paper. The app is a handy aid to shifts when not in work. We get a few who forget and ring in to ask what time they had agreed to work. We also have a couple of people who have come to work when booked off on holiday. i have also seen people adamant that they have not booked holiday and even when shown the holiday form request it must still be a mistake but we still employ humans and will continue to do so. As such we have mistakes, changes of mind and a whole host of other things to contend with. To have no paper copy would just cause more confusion and errors.
Title: Re: MYSHIFT
Post by: sammy on 16-03-20, 12:02AM
How does my shift work, is it the data put in from pay role or is it what managers put in? 4 weeks ago I had to fill in a change of hours form only moving my shift by 45 minutes for each shift I do, at the top on my shift for this week going forward I’ve lost 4 hours a week, the shifts now on the correct time so I’m guessing they’ve put me down for much longer breaks , does that mean I going to lose 4 hours a week pay?
Title: Re: MYSHIFT
Post by: spike_pkh on 16-03-20, 04:55AM
MyShift has no correlation with pay. Speak to your manager ir you have concerns about your hours but dont even worry abour what MyShift says
Title: Re: MYSHIFT
Post by: Guidance on 15-11-20, 08:08PM
Hi I am a new worker. I don’t fully know what I am doing in terms of the online programmes for workers.

I was given an introduction and told about certain things but nobody really showed me how to use the apps, or even how to download them. I have heard the other colleagues talking about info etc. I would like to download it (mainly to see where certain products are located for customers) but I don’t have a Tesco email to sign up for it.

What I would like to do is find out how to see my shifts. I know that I work the same hours every week but I would like to see where this is. I have an our Tesco account and an employee number.

There isn’t any hours listed on there. So how do I find this out?

Sorry to sound naive.
Title: Re: MYSHIFT
Post by: whatajoke2019 on 15-11-20, 09:25PM
Good evening.

You're not naïve at all. I don't know when it'll come down but your manager needs to check the Users report on G/H Drive (they'll need to access Stores Desktop) and you'll have a @tes5co.com email address and temporary password.

If you head to colleague.ourte5co.com (replace the 5 with s) you'll then be asked to enter your temporary password then create a new one.

In future you'll head to colleague.ourte5co.com and on their you'll use the myShift tile to be able to see what hours/days you're working. The hours shown have breaks deducted already.

It's worth pointing out it's only 100% accurate if your manager has used the tablet to put any shifts/overtime/time off in-so it's only reliable if they are reliable  :D.

To use Inform if you use the search facility on VLH you'll be able to find out how to get sorted-you'll need your @te5co.com email address and password to access it.
Title: Re: MYSHIFT
Post by: newguy20 on 21-11-20, 11:04PM
Myshift seems to be playing up recently or is this management input being wrong? I often pick up 4hr shifts on overtime and myshift has them down at 3.75hrs... I have always understood that 4hr shifts do not have a break in them.

Also some departments just don't bother inputting data into it eg checkouts and PFS do in my store, services never do it.
Title: Re: MYSHIFT
Post by: oldfashionedplayer on 21-11-20, 11:15PM
Under 4 hours is no break, 4 hours is 15 mins, so if you do a 4 hour shift you'll be down as a 15 min break, meaning if your working thst 15 mins your free to tesco for it, work shifts of 3.75 hours or get them to exception it to 4 hours and also backdate with a pay query for all overtime you've done.  It's all in the working hours policy.
Title: Re: MYSHIFT
Post by: newguy20 on 22-11-20, 11:35AM
I have worked so many 4 hour shifts and been told you don't get a break and indeed when on departments which allocate breaks (e.g. checkouts) no break relief is written down for you. although I keep a record of my hours in my diary and have not been underpaid so far. will query next week.
Title: Re: MYSHIFT
Post by: fatboy on 22-11-20, 11:46AM
If you work dotcom, then a 4hr shift is paid 4hrs. Only if you work over 4hrs are you deducted a break.
Title: Re: MYSHIFT
Post by: jem4345 on 09-01-21, 10:54PM
We should not tannoy them by full name but we can tannoy Susan to the CSD or a colleague from Non-Food.
Sorry, I see this is almost a year old, but looking through help centre etc to find where it states this? Can you help please?
Title: Re: MYSHIFT
Post by: Er17 on 05-12-21, 12:22PM
Anyone else having trouble with Myshift today. All my shifts have disappeared and not showing any info. 0 hours showing. Another c*** up I suppose.
Title: Re: MYSHIFT
Post by: msl1791 on 05-12-21, 03:54PM
Yes, mine has gone aswell. Nothing amazes me now >:D
Title: Re: MYSHIFT
Post by: ProdavnicaTajni on 06-12-21, 12:28PM
Mine's gone too.
Title: Re: MYSHIFT
Post by: anais on 06-12-21, 07:12PM
My shifts have also disappeared
Title: Re: MYSHIFT
Post by: ClatterMan on 06-12-21, 10:38PM
Ditto with the vanished shifts-thought i had been sacked or something,which would could be a blessing in disguise the way the company is now.
All shifts worked gone as well.
Title: Re: MYSHIFT
Post by: Batmanjo on 07-12-21, 02:08PM
Quote from: oldfashionedplayer on 21-11-20, 11:15PM
Under 4 hours is no break, 4 hours is 15 mins, so if you do a 4 hour shift you'll be down as a 15 min break, meaning if your working thst 15 mins your free to tesco for it, work shifts of 3.75 hours or get them to exception it to 4 hours and also backdate with a pay query for all overtime you've done.  It's all in the working hours policy.

Anyone who let's any company use their private phone for company business are also being underpaid and will have cookies to track what they are doing in and out of work, can anyone explain why would you do any company training on your own time on your own phone ? madness, just like not taking a break when you are unpaid I would seriously put a grievance in against the manager for not correcting this mistake previously and get the back pay you are entitled to. Managers just ain't what they used to be.
Title: Re: MYSHIFT
Post by: person7 on 20-12-21, 09:43PM
Quote from: extrastore on 10-02-20, 10:24AM
I have just looked at my shifts on MYSHIFT and it bears no relationship to the shifts I have already worked and the future shifts. I work the same exact shifts and hours every week so why does MYSHIFT not reflect this?

I've had a FEW issues with it - it even said i had TWO shifts the same day and overtime was a good 3 hours LESS then i actually did! (but it was correct on the system as i checked with my manager and he showed me)

yet my regular ones all seem "different" every week even though its my contracted hours
Title: Re: MYSHIFT
Post by: redeo on 08-01-22, 03:11AM
Quote from: Yogurt on 16-02-20, 09:21PM
There shouldn't be paper copies of Rotas available.  If you are on a flexible contract you should do doing your core and your addition hours should be recorded on a record of hours sheet.  You should not have access to other peoples shift pattern due to GDPR.  So when the tablet was introduced all paper Rotas should have been removed.  There will be some IT issues will it but in general the shifts on it should reflect what you have been asked to do.
LOL. All the people shifts are kept in a folder that anyone on checkouts can look at. We all have a good nose at what everyone else is doing and see who currently the favourite that is getting all the over time.

It the same on Customer Service Desk, everyone shifts is on one piece of paper in a folder that anyone in the store can look at it. Been this way for 4 years, an no one has ever moans. It also make finding people to swap shifts with easy.
Title: Re: MYSHIFT
Post by: redeo on 08-01-22, 03:13AM
Quote from: newguy20 on 21-11-20, 11:04PM
Myshift seems to be playing up recently or is this management input being wrong? I often pick up 4hr shifts on overtime and myshift has them down at 3.75hrs... I have always understood that 4hr shifts do not have a break in them.

Also some departments just don't bother inputting data into it eg checkouts and PFS do in my store, services never do it.
4 hours shift, is a 15 minute unpaid break. If people are telling you that you have no break they are getting an extra 15 minutes of free work out your arse and you should go an tell them to f off and take your 15 minute break. Well may be skip the F part.
Title: Re: MYSHIFT
Post by: Hophop on 08-01-22, 06:25PM
I work dotcom 6am to 2pm today I went in  and got a lets talk so did about 20 staff for being late, but strage as I signed in at 6 and on shop floor for 6, their reason was I should be on shop floor and ready scan out of dotcom AT 6am, surly that's not right? I'm not giving them a few minutes free every day! Same with end of day we pick right to 2pm sometime 5\10 past. Does anyone have the actual policy or know where it's written down?
Title: Re: MYSHIFT
Post by: kaled78 on 08-01-22, 06:51PM
sounds like bully tactics from your manager,if you clock in a 6am you are not late for work,all of you should grievence the stupid idiot
Title: Re: MYSHIFT
Post by: forrestgimp on 17-01-22, 06:31PM
They used to say the same to the PFS people right up to they realised they were liable and all of a sudden they get a 15 min payment at start and end of shift for clocking in/out and they all got a payout some got thousands of which my mate is one. She was well happy that day.

sounds like a similar thing if they want you to clock in early to get to your workstation at 6.
Title: Re: MYSHIFT
Post by: oldfashionedplayer on 17-01-22, 08:15PM
Pretty much just ask them for the security policy thing, the one they usually make you read and sign after staff have been caught stealing recently, it outlines things like "you can't go into the back while off shift / before shift", "entrance and exit to staff door should be used during work hours / clocking in and out and once you leave the door your classed as a customer" etc...

Probably why they don't bring it out as much as they'd screw themselves over plenty 😂, it's always been my go-to when we used to have team 5's and be expected to clock in and be in a room 5 mins before, I'd clock in at 10 on the dot, walk into the room after in the middle of the speech, get asked why I'm late, mention I'm actually on time and others have started early and they'd get annoyed as hell 😂.

Same for clocking out etc, "few mins to go up, wash hands" and whatnot, when they complain its 5 to 7, response is "takes me some time to walk up to the door, still classed as being on the work floor in line with security policy until I enter those doors and by which time I'm allowed time to clean my hands of which is standard to take 2 to 3 minutes to do correctly",

Managers hate me and I love it 😂, but they also ask when they need help too 😂
Title: Re: MYSHIFT
Post by: ProdavnicaTajni on 27-02-22, 12:09AM
Is MyShift broken again for anyone else? It's all blank now. (It did this before a few months back too.)
Title: Re: MYSHIFT
Post by: Redshoes on 27-02-22, 08:53AM
It's being replaced, easier to do that than fix it.
Title: Re: MYSHIFT
Post by: fatlad on 27-02-22, 10:23AM
So in the meantime nobody has to go to work  :D
Title: Re: MYSHIFT
Post by: Mark calloway on 27-02-22, 05:43PM
I stopped using it because no matter what it said I always got put on something else.
Title: Re: MYSHIFT
Post by: Chambers21 on 01-03-22, 10:54AM
Not sure why, but for some reason I couldn't start a new thread so asking here. If you have agreed to work overtime on Dot Com 07.00 - 13.00, but they run out of picks early, are they allowed to send you home earlier than you agreed?

[admin]Ref: starting new topic. Please read VLH Supporter Benefits (http://www.verylittlehelps.com/index.php?page=17)[/admin]
Title: Re: MYSHIFT
Post by: oldfashionedplayer on 01-03-22, 02:19PM
You've agreed hours, they should find work for you, if there's not it should be paid or you can just go wait in the canteen etc and get paid, if they complain put in a grievance... They expect you in for the full hours when there's work, they've got the overtime pay they can pay it...
Title: Re: MYSHIFT
Post by: Chambers21 on 02-03-22, 11:47AM
I've been told different by my union rep. Want to find out for sure before i start taking out a grievence  :P
Title: Re: MYSHIFT
Post by: lackofinterest on 02-03-22, 09:27PM
then your union rep is an arse licking tw*t >:(
Title: Re: MYSHIFT
Post by: person7 on 18-04-22, 08:47AM
Anyone else annoyed that my-shift often doesn't work or agreed overtime like a week in advance doesn't show up?

Apparently the past 3 weeks and this week. I'm doing 0 hours!

I usually. Have to compare it with my payslip as there's been times I've not. Been correctly paid but the my shift just not been working for couple weeks now.

Anyone elses showing 0?
Title: Re: MYSHIFT
Post by: mama_bear2006 on 18-04-22, 09:34AM
Anyone else having problems with MyShift? Logged on last night and this morning and it's showing that I have 0 hours for previous weeks where I have worked and 0 hours going forward? Definitely have shifts! Lol.
Title: Re: MYSHIFT
Post by: person7 on 18-04-22, 02:06PM
Yeh thats what I was just saying.

Glad I'm not the only one then!
Title: Re: MYSHIFT
Post by: mama_bear2006 on 18-04-22, 04:45PM
Must be an issue with the system then because I definitely worked 🤣
Title: Re: MYSHIFT
Post by: ProdavnicaTajni on 18-04-22, 07:07PM
Same here (yet again), looks like it's affecting everyone
Title: Re: MYSHIFT
Post by: scorpio1013 on 19-04-22, 05:52AM
I'm getting zero hours too!! I really hope they fix it very soon!! Absolutely loved the app. It was the only way I could check if they correctly logged in my hours for overtime!! 😂😂
Title: Re: MYSHIFT
Post by: oldfashionedplayer on 19-04-22, 08:50AM
the app is supposed to be getting scrapped in favour of a new system, was mentioned around Feb time I believe when people asked through yammer so could be something to do with  that perhaps, I dunno how far in the works the new thing is.
Title: Re: MYSHIFT
Post by: scorpio1013 on 19-04-22, 11:18AM
Ahhh I see. Well if it is a new app in the works, then looking forward to it's release. Although I don't know why they would want to scrap my shift. It was such a useful app to have. Urgh why couldn't they just left that alone!!  :(
Title: Re: MYSHIFT
Post by: Morris999 on 19-04-22, 12:45PM
The new app will be launched later this year as part of overtime going all online, I believe manager training starts over the next few weeks as they have been looking for coaches to brief stores.
Title: Re: MYSHIFT
Post by: londoner83 on 21-04-22, 09:00AM
The new app is already live in a number of trial stores and will roll out to all over the coming months; allowing anyone who is trained on a area to sign up for OT shifts online, whilst ensuring flexi colleagues get first pick of the available shifts.
Title: Re: MYSHIFT
Post by: scorpio1013 on 21-04-22, 10:47AM
Come to think of it, sounds like a good idea. Do you know if it will be possible to look for overtime at other stores nearby, if your local one doesn't have any?
Title: Re: MYSHIFT
Post by: lackofinterest on 21-04-22, 03:36PM
Quote from: londoner83 on 21-04-22, 09:00AM
The new app is already live in a number of trial stores and will roll out to all over the coming months; allowing anyone who is trained on a area to sign up for OT shifts online, whilst ensuring flexi colleagues get first pick of the available shifts.
they're welcome to it. f*** overtime!!!!
Title: Re: MYSHIFT
Post by: Redshoes on 22-04-22, 10:03AM
Online training starts next week for the new app.
Title: Re: MYSHIFT
Post by: mama_bear2006 on 22-04-22, 01:53PM
So does that mean managers won't be able to just put you in for overtime every three weeks? Rather you get to choose whether you're doing it instead of being made to feel awkward when you say you can't?
Title: Re: MYSHIFT
Post by: penguin on 22-04-22, 03:11PM
Quote from: londoner83 on 21-04-22, 09:00AM
The new app is already live in a number of trial stores and will roll out to all over the coming months; allowing anyone who is trained on a area to sign up for OT shifts online, whilst ensuring flexi colleagues get first pick of the available shifts.

Well it has only taken 12 years, Tesco spent a load of money on just such a system back in 2010 and even began training managers on it, few weeks later no its not worth it lets not bother for now.
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 22-04-22, 03:55PM
I refuse all overtime because they don't pay enough for me to do it
Title: Re: MYSHIFT
Post by: Redshoes on 23-04-22, 11:31PM
Quote from: mama_bear2006 on 22-04-22, 01:53PM
So does that mean managers won't be able to just put you in for overtime every three weeks? Rather you get to choose whether you're doing it instead of being made to feel awkward when you say you can't?

Training starts next week. Until trained it's difficult to answer questions. There have been trial stores so they may know more. For now all I know is that managers need to do a full availability meeting with all colleagues and it's a big bit of work. I'm told that once you put your name down for overtime it's only the manager that can remove it, this is to stop people dropping out and shift ending up not covered. It's going to reduce a lot of the frog work that managers do now, as when you click on a shift that's it, your name is added to frog. I forget why it's called frog, somebody else will know though.
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 24-04-22, 01:22AM
I wont be getting trained on checkout 2005 agreement and medical reasons I cant do dot com or shop floor so that's me out
Title: Re: MYSHIFT
Post by: oldfashionedplayer on 24-04-22, 05:03AM
Ours starts end of June for the training for dotcom, pick and fill, we have a booklet thing on tablet that's been printed out of the 1:1 for them to talk to us about etc, with like 8 different areas, checkouts, says, backdoor, meat, fresh, produce, dotcom, etc, with only thing of "why can't do it" being "medical exemptions in place" - so shall see how people go with it 😂
Title: Re: MYSHIFT
Post by: Redshoes on 24-04-22, 05:07AM
Quote from: Mickymouse1962 on 24-04-22, 01:22AM
I wont be getting trained on checkout 2005 agreement and medical reasons I cant do dot com or shop floor so that's me out

Limiting your options may not be the best way to go. I have said this before on here, someone has said it's time to decide "what is he most important thing to you, the hours you do or the dept you work in."
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 24-04-22, 06:08AM
It's not my fault plus my hours can't be changed as I am a registered carer
Title: Re: MYSHIFT
Post by: Biscuits on 24-04-22, 10:40AM
Quote from: Redshoes

I forget why it's called frog, somebody else will know though.
/quote]

Flexible Resourcing On the Go  :)
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 24-04-22, 07:08PM
Well I will just be doing my normal hours and days no extra and just on my department only no change for me love it
Title: Re: MYSHIFT
Post by: londoner83 on 26-04-22, 08:23AM
Under the new contract rolling out (serve, pick, fill) anywhere in the store can effectively be your department once you have completed the necessary training. The days of only working produce (for example) will be long gone.
Title: Re: MYSHIFT
Post by: person7 on 26-04-22, 09:50AM
Quote from: scorpio1013 on 19-04-22, 05:52AM
I'm getting zero hours too!! I really hope they fix it very soon!! Absolutely loved the app. It was the only way I could check if they correctly logged in my hours for overtime!! 😂😂

yep, this is why I check it, as many times they have logged it wrong (like now the app is working again I can see a 9 hour shift was logged as 7 working hours so I'm owed 1 hour pay as my break was 1 hour definitely not 2 hours.
Title: Re: MYSHIFT
Post by: Redshoes on 26-04-22, 10:13AM
New process is called "Extra Hours Market". Online training is now live. New process starts wk 15.
Title: Re: MYSHIFT
Post by: Horrendous123 on 26-04-22, 12:24PM
Can see massive problems with this. Colleagues have different strengths and weaknesses and are better suited to different sections of the store dependent on their strengths and weaknesses. The new system does not account for this and simply applies one size fits all. Quality of fill going to be a lot poorer and morale will be even worse. I for one will not be putting in so much effort!!! Tesco management are like politicians- clueless!
Title: Re: MYSHIFT
Post by: ProdavnicaTajni on 26-04-22, 01:43PM
Quote from: mama_bear2006 on 22-04-22, 01:53PM
So does that mean managers won't be able to just put you in for overtime every three weeks? Rather you get to choose whether you're doing it instead of being made to feel awkward when you say you can't?
God, I really hope so. That's one of the things I hate the most. And then the managers text constantly asking for even more overtime on top of that, treating you as if you are on call 24/7, which they continually do despite being told no 8-)

Interestingly, I believe they're supposed to ASK you every three weeks about the overtime and set it with you but the managers in ours (and yours clearly) just randomly assign overtime to people instead of doing that. Probably the same in all stores to be honest

Anyway, the new app should mean we can actually choose our OWN hours for once

Quote from: person7 on 26-04-22, 09:50AM
yep, this is why I check it, as many times they have logged it wrong (like now the app is working again I can see a 9 hour shift was logged as 7 working hours so I'm owed 1 hour pay as my break was 1 hour definitely not 2 hours.

I always check it for exactly the same reason and tell everyone else to do the same. Easiest way to catch if your hours are in wrong
Title: Re: MYSHIFT
Post by: oldfashionedplayer on 26-04-22, 02:54PM
Thry are supposed to actually ask you to begin with, however under the new contract thing, you put down your availability hours and whether your happy to work the hours split shifts etc, then you'll get them scheduled for you and you can agree to them, but you'll get them 3 weeks in advance. Least that's what the paperwork said that was on the table over the weekend, only 6 out of 13 pages though for it.. So they've left out 7 pages that have information 🤔
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 26-04-22, 05:01PM
 new contract rolling out (serve, pick, fill) anywhere in the store can effectively be your department once you have completed the necessary training. The days of only working produce (for example) will be long gone.I am pre 2005 so no checkout trying also am only person on my department so won't get taken off if they move me and use agency guards that's redundancy for me. As for dotcom and shop floor due to various medical reasons I can't do any of them so will be on my department only also can't change hours as I am registered carer for my sister
Title: Re: MYSHIFT
Post by: mama_bear2006 on 26-04-22, 05:46PM
Quote from: ProdavnicaTajni on 26-04-22, 01:43PM
Quote from: mama_bear2006 on 22-04-22, 01:53PM
So does that mean managers won't be able to just put you in for overtime every three weeks? Rather you get to choose whether you're doing it instead of being made to feel awkward when you say you can't?
God, I really hope so. That's one of the things I hate the most. And then the managers text constantly asking for even more overtime on top of that, treating you as if you are on call 24/7, which they continually do despite being told no 8-)

Interestingly, I believe they're supposed to ASK you every three weeks about the overtime and set it with you but the managers in ours (and yours clearly) just randomly assign overtime to people instead of doing that. Probably the same in all stores to be honest

Anyway, the new app should mean we can actually choose our OWN hours for once


They come round every 3 weeks with the sheet to say "We've put you down for this" and it's like I have three kids and sometimes I literally can't wait around for them to decide every 3 weeks if they're going to need me for overtime. I have to plan stuff for my family or work around my husbands job. I can't put life on hold in case they want me for overtime.
Title: Re: MYSHIFT
Post by: Redshoes on 27-04-22, 09:32AM
It's not every three weeks, it's three weeks in advance.
Shifts posted weekly, three weeks in advance. Day one it is seen by flexi workers with that primary task. Day two it's everybody else.
You select shifts you want, if you need to cancel you have to go through your manager. Same for those who are fixed contract and not primary task, nobody can just cancel shifts once name is down. This is just to ensure that manager is aware of unfilled shifts.
Then if shifts are not filled the managers can issue out shifts within availability windows at 72 hours notice.
On your availability form you can say how many days you want to work and how many hours you are willing to work within your availability. If you are contracted to three days and say you are willing to work five in theory you should not be asked to work six.
There is a big ask on increased availability by all. It's only a ask just now. There is also a promise that increased contracted hours goes to those under 16 hours first but then over 16 hours after, all before external recruitment. The clause is that those who take up increased hours also have increased availability and the new contracted hours are to suit the business needs.
Title: Re: MYSHIFT
Post by: General Thorn on 27-04-22, 11:01AM
All very well in theory but if you only have a skeleton staff anyway and colleagues on holiday or doing exams, other colleagues are being persuaded to work 6 or 7 days very regularly   >:(
Title: Re: MYSHIFT
Post by: Redshoes on 27-04-22, 11:44AM
I get that, we have default colleagues though. We have some that just never say no, off till colleagues will ring them when somebody rings in sick. They always agree to come in and it's a quick and easy default. I have one off till colleague who just can't think beyond the key three people she always asks. However, it's not her job to fill shifts, it's mine but I do have days off and holidays. Added to that I get duty shifts, fill fresh, fill grocery, cover breaks on CSD and PFS. I also go on a till and run the back of checkouts, often all in same day. It's easy to delegate and often necessary. I wish I had the time to sit in office and drink coffee and chat that people say we do. I do however sometimes take my drink to computer and book and review my overtime whilst on a break. I try not to but I would rather do that than stay late.
We also have colleagues who never get asked as they assume they will always say no. I often just ask them, even when thinking they will say no. Sometimes they surprise me and it does not hurt to ask. If sick cover is needed I ask all those in store first, when sick call not same day. I then prefer to post on colleague page or text people. It's less of an intrusion and easier for colleague to refuse if they really don't want to work. Luckily we have a bunch of people hungry for overtime. It's more of a skill issue for us, as in covering CSD or PFS.
PFS, CSD, cash office, stock control and PI are not mentioned in the three skill areas for colleagues going forward. It's just serve, pick or fill. Interesting, does that mean that these areas are skilled?
Title: Re: MYSHIFT
Post by: Morris999 on 27-04-22, 12:56PM
I'd say it's more the writing is in the wall for most if not all of those departments you have mentioned.
PFS will either close entirely in the next 10-15 years or go pay@pump/remote monitoring 24/7 until selling fuel isn't commercially viable anymore.
PI, will go electronic SEL's sooner than the changes in the PFS.
Stock Control will end up just being completed by departments at some point too.
Cash Office will just continue to lose hours as Tesco Till& more self -service checkouts continue to roll out, yes they keep saying that Tesco till will take cash soon, but they have been saying that for 2 years and still no sign of it being rolled out, then there's just the general move away from using cash in general.
CSD, if you take away Moneygram and tobacco products, there's no reason why refunds cannot be completed at the till.
A lot of other companies already do this so I personally expect the company to go down that route at some point to.
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 27-04-22, 02:52PM
And Security will go all agency which means I get redundancy pay
Title: Re: MYSHIFT
Post by: StinkyPoo on 27-04-22, 05:11PM
We said the same about certain departments not being mentioned in the new job description. Does that mean PI, stock control, merchandising etc will not have anyone else learning their jobs? Or will those departments be going? The decommissioning of the back office from week 27 will surely mean less hours for the PI department.
Title: Re: MYSHIFT
Post by: King1999 on 27-04-22, 06:31PM
I hope so it's been 3 years of dog s*** in stock control tbf.
Title: Re: MYSHIFT
Post by: penguin on 27-04-22, 07:20PM
Three years and the rest, stock control went down the toilet about 15 years ago when head office tried to run it all.
Title: Re: MYSHIFT
Post by: King1999 on 27-04-22, 07:33PM
The clever twats know best 👌
Title: Re: MYSHIFT
Post by: whatajoke2019 on 27-04-22, 09:51PM
In terms of Electronic SELs I saw an article recently on a trade website, can't remember the 'symbol group' but one franchisee had them installed in his corner shop and it cost £20k.

I think it's safe to say, in the future, the big T will introduce them to save on labour costs but they can't get the current set up right  :D. I think there have been more issues with PI since they started to roll out the end of Back Office in stores and shove it all on the PDA than there ever has been  ???.

The Week 27 on the comms stems from week 27 last year, when it was rolled out in Express. PI lost hours on the most recent Heat Map update. My store ended up a good 30 odd hours over as a result  :D
Title: Re: MYSHIFT
Post by: Mickymouse1962 on 28-04-22, 12:31PM
My shifts won't be changing at all
Title: Re: MYSHIFT
Post by: mama_bear2006 on 20-05-22, 10:33AM
When does the new MyShift go live? I can get on it but when I click my hours it says I don't have access yet.
Title: Re: MYSHIFT
Post by: Morris999 on 20-05-22, 01:14PM
I believe from Monday 6th June
Title: Re: MYSHIFT
Post by: UK6226 on 20-05-22, 06:43PM
I work at a Tesco 'trial' store in Nottingham. We have been using the new Extra Hours Market system for the past 4 weeks and I can honestly say that it is very very unpopular.
Title: Re: MYSHIFT
Post by: UK6226 on 20-05-22, 06:51PM
The app constantly has problems with loading holidays, and lots of colleagues are missing out on overtime due to bugs with the app. For example, a manager has published a shift and 2 weeks later, I still can't see the shift and nobody knows why. The app also has problems where it will go through a system update and delete all overtime from the app and so a manager has to manually add all of your shifts back onto the app. Another recent example of the app not working where 2 colleagues were allowed by the app to take a single overtime shift in the PFS, which meant the shift was doubled booked.
Title: Re: MYSHIFT
Post by: Redshoes on 20-05-22, 07:04PM
My shift is turning off. New app replaces in wk 15. Check out the training for Extra Hours Market. All colleagues should have completed by the end of this week.
Title: Re: MYSHIFT
Post by: mama_bear2006 on 21-05-22, 01:50PM
Quote from: Morris999 on 20-05-22, 01:14PM
I believe from Monday 6th June

Thank you