As staff become rare these stories may get more prevalent, I will post links and quotes in this topic.
http://www.newsoftheworld.co.uk/news/742236/Ancient-milk-makes-horrified-mums-pal-sick.html (http://www.newsoftheworld.co.uk/news/742236/Ancient-milk-makes-horrified-mums-pal-sick.html)
QuoteA HORRIFIED mum bought long life milk from Tesco that was more than a YEAR out of date
The thought nearly made me throw up :(
TESCO BABY MILK SICKNESS STORM
Cartons three months past 'best-before' date
http://www.people.co.uk/news/tm_headline=tesco-baby-milk-sickness-storm%26method=full%26objectid=22109516%26siteid=93463-name_page.html (http://www.people.co.uk/news/tm_headline=tesco-baby-milk-sickness-storm%26method=full%26objectid=22109516%26siteid=93463-name_page.html)
QuoteTiny Michael West was violently ill after drinking Tesco baby milk - which was three months past its best-before date.
Quoteshe found a whole shelf stacked with old baby milk - including one carton that was more than 12 months past its best.
Surely in this day and age the sell buy date could be incorporated into the bar code to flag up problems at the till.
That is not as easy as it sounds as the barcode is included on the pre-printed packaging for most products.
Fresh pasta dated 22nd Dec 2010 found on shelf on the 10th Jan 2011.
I think the record in my store was something in the region of 4 YEARS out of date.
I suppose if there's one benefit to not having staff to keep the shelves filled through the day, it's slightly better stock rotation.
Not sure if that is necessarily true. Might even be worse if the older cages are buried in the back behind newer deliveries waiting to be worked.
Quote from: gomezz on 18-01-11, 11:06AM
That is not as easy as it sounds as the barcode is included on the pre-printed packaging for most products.
It is technically possible to change the barcode to include an expiry date (especially for Tesco own brand) but would be a big change to the tills and probably also the depot systems (would need to be printed on the cases also).
The barcode would need to be longer (look a bit like the Reduced to Clear ones) and/or be printed as a "stacked" barcode (sometimes seen on fruit and veg). The standards are already there to support this, just waiting for the likes of Tesco to decide that it's a good idea.
I've given up on checking dates now as i cant cope with doing the full section on my own,the others who work it say they dont have time to check dates and/or rotate(or have more important things to do?)...one example is ..at christmas i tell senior manager,line manager and two team leaders that the stock we are holding for two items wont sell through before the best before date...i then nag them every week up until two weeks ago when the stock is finally down to a few days to go....i go back to work after 4 days off and find that its all lying on shelves out of date...so i remove it,inform senior and line manager along with 1 team leader.....go back to work next night and someone has put all the stock that i took off back on the shelf....
so,i kick up a stink telling manager that he needs to get something done about it,that was last monday,up until yesterday,the stock is still on the shelf for sale!
hardly surprising staff dont bother with these issues when management have no interest in it
should also add,the stock is only 7 days out of date so far
http://www.cieh.org/about-us/about3.aspx?id=36 (http://www.cieh.org/about-us/about3.aspx?id=36)
http://www.food.gov.uk/aboutus/contactus/ (http://www.food.gov.uk/aboutus/contactus/)
These would seem to be the most relevant organisations to complain to if SMs/DMs don't take the issue seriously?
With enough complaints they would investigate the store themselves
went into mickleover store and there was not one but a whole tray of malteasers out of date by over 2 weeks yuk
choclate is fine for ages
Just as well, my store is still trying to flog Easter eggs. 8-) I'm reminded of the time, before sell by and use by dates existed. We relied on our senses, smell and sight, and our common sense, to establish went food wasn't fit to eat.
we have only been open for a short while and our date rotation is atrocious.
the night team (-*-) don't have to date check its left to the day staff who then get the blame.
is this normal tesco practice or just our bad management? >:( >:D
checking behind our shelves the other week we found some dog food out of date from 1994 it wasnt on sale but it shows just how bad the 'housekeeping' is now i lay down the challenge for anyone to beat that!
Re-Rasta Man: Our night team only rotate on Fresh areas due to short code life on products, if our grocery team on nights had to rotate everything they put on the shop would never get filled, there is simply too much volume of stock for them to get through. There should be a grocery ga, or 2, in the day who follows a 'rotation planner' which ensures all grocery is date checked/rotated and any upcomeing dates for ooc are logged in a diary for the next 6 months so that they can be reduced. This process 'should' ensure products aren't on shelves out of date without requiring our night teams to rotate anyway.
It's not just the UK
Expired food found in Tesco outlets
http://www.caboodle.hu/nc/news/news_archive/single_page/article/11/expired_food-1/?cHash=c6cf3cb190 (http://www.caboodle.hu/nc/news/news_archive/single_page/article/11/expired_food-1/?cHash=c6cf3cb190)
Quote from: loser38 on 12-03-11, 04:26PM
I've given up on checking dates now as i cant cope with doing the full section on my own,the others who work it say they dont have time to check dates and/or rotate(or have more important things to do?)...one example is ..at christmas i tell senior manager,line manager and two team leaders that the stock we are holding for two items wont sell through before the best before date...i then nag them every week up until two weeks ago when the stock is finally down to a few days to go....i go back to work after 4 days off and find that its all lying on shelves out of date...so i remove it,inform senior and line manager along with 1 team leader.....go back to work next night and someone has put all the stock that i took off back on the shelf....
so,i kick up a stink telling manager that he needs to get something done about it,that was last monday,up until yesterday,the stock is still on the shelf for sale!
hardly surprising staff dont bother with these issues when management have no interest in it
Was this on a fresh food area? If so why wasn't it picked up by j14?
This business of not having time to do x, y and z is very frustrating. For example the phrase "we've worked all backstock and delivery 100%" is a common phrase used by the night team in my store on fresh. If that was genuinely the case why do I find so much stock off my gapscan on the backstock cages? Would much rather they left a cage or 2 of delivery and handed over that the backstock and the rest of delivery was worked fully and ensured the rotation was spot on!
If stock is 'fine after the sell by date' then why have 'a sell by' on there at all ????? :P
To give people time to eat it after they have bought it.
If I remember correctly everything with a sell by date on it has a use by or eat by date on it.
I once found something NINE YEARS out of date! To be honest, it wasn't on the shelf, it was on top of a fridge. But that then begs the question how often these things get cleaned?
just gets worse by the minute.
You go into the store... products are not available. You go to the checkout, there are no staff to serve you, you check your receipt and you've been overcharged.
Finally, when you get home to unpack.. you notice all your food is out of date... lol...
Need i say more ???
Right you 'orrible lot!
My next door neighbour has given me 4 slabs of beer as a payment for fixing her washing machine!
Trouble is, the 'sell by' date is august 2011!!
Question!
Can I drink it?
Safely?
Without having to buy copious amounts of Loo roll and blagging days off work with 'S&D'?
Over to you! :o
Unless you're of a very delicate disposition you'll probably be fine*. Its a 'Best Before' on beer isn't it. If you're unsure I'd be happy to come and taste test a few. Might need to test about half a dozen to be sure though :D
*i know nothing really, don't blame me if you have the runs/end up in hospital etc etc its entirely at you risk etc etc etc :D :D
Quote from: bloodhound on 20-01-12, 05:27PM
.......Trouble is, the 'sell by' date is august 2011!!.........
Obviously purchased from her local Tesco last week ;D
Pete!, the first 6 is reserved for you! I have booked a room in the local A&E purely for safety's sake nothing more!
Should Pete make it out the other side then...
3 slabs sitting ready for a VLH party...dependant on medical trials..keep us posted Pete! :(
1991 was my worst/best find. Sponge fingers.... they were stuck behind a shelf.... :-X
Were any of them Paul Daniel's (?))
Sorry, my bad :(
Anyone know what the company policy is when a customer returns items which were purchased when already out of date? Obviously they are entitled to their money back, but is there any additional compensation?
Like most compensation I would say up to the managers.
I have purchased items twice that were out of date. When I returned them all I got was a refund. Mind you I didn't kick up a fuss about it or demand anything else.
What is the average fine imposed by the local authority's for out of date stock on the shelves ? , Then give the customer a great big thank you and a reward of 20% of the overall possible fine that could have been imposed :d: :d: , far better than yet more bad publicity plus reducing the local authority's of having the chance to prosecute the mighty Tosco yet again . Any duty manager should know the consumer rights acts and laws plus legality's . ( The university whizz kids even more so ) . LoL . (?)) (?)) ;D ;D .
If they gave a reward for buying out of date stuff what would stop people just bringing stuff back after the sell by/best before date?
It would be a nightmare to manage.
Is SYP a factor?
Stock rotation does not happen as much as it used to.
Is this because staff don't care anymore, the pressure of SYP or because staff just can't be arsed?
Don't buy your frozen food from our friends - I hear that from this week they aren't checking temperatures on frozen loads (allegedly)!
My view, as I have been shift leader previously, is to apologise, offer a full refund AND a replacement product or an equivalent of close to but at least the same value. And then actively search for any more problem products.
If it is a melted product, such as an ice-cream, I allow the customer to choose and open it there and then to check to see if it's okay - If it isn't I gave them full right to refuse it and pick another until they were satisfied. The products that didn't meet their standard got wasted. - It says it on the back any pack and I'd rather sort the issue out there and then and keep everyone happy.
If the customer chose to take it a step further then I'd give them the chance to fill out a RP125 form and get the store manager's contact details, and/or get in touch with customer services. They could then authorise any suitable compensation from then on. (Express by the way)
Just a note to any customers: Please always keep the receipt as it would help us to help you more efficiently, especially if we have to fill out any forms or need to let our managers know.
not tesco
but when i worked for morrisons and they bought some kwik saves the shop i was rejigging (hyde)
i found a dairy milk 9 years out of date
http://www.dailymail.co.uk/news/article-2306539/Formula-milk-rationed-British-supermarkets-stop-bulk-buyers-selling-profit--China.html (http://www.dailymail.co.uk/news/article-2306539/Formula-milk-rationed-British-supermarkets-stop-bulk-buyers-selling-profit--China.html)
QuoteBut security guards have been hired at some stores to check customers do not return later that day for another batch of milk.
Just wondered if anyone buying baby milk in the morning gets a stamp on the back of the hand, like some gigs, to show that they have been in the store already that day, or does it rely on the security guards memory and the argument with the customer that could possibly follow.
"you bought baby milk this morning",
"no I did not, prove it" :)
I cannot work out why tesco label instore baked bread with 'best before' on that date? Surely best before should mean the day before the actual date? As for out of date milk, I found what appeared to be an animal claw in sausage purchased from my local express store. I returned it and was told I would hear from head office. That was 2 months ago and I have heard nothing - not even an apology. I was on local radio last week talking about it and sent them pictures. Next is facebook and youtube. Customer service? It's a joke!!
instore baked bread used to be labeled as best before the next day, also with a time of 18 hours after it was baked. it had to be removed from the shelves by one hour before the time stated on it.
then it was decided that it would give our customers a better freshness experience if it was dated on the same day and didn't include the time.
ijdavenport Best before basically means it should be ok to eat after the date stated without making you ill. So in this example bread is at its best(freshest) on the day of bake however ok to eat afterwards. I think they moved it to have a best before time which was 18 hours from labelling because it helped with morning availability. This way bread baked late afternoon/early evening could be left on sale overnight rather than removed from fixture and sliced/wasted on day of bake.Packed bread now has a one day life again and if sliced it becomes a 2 day life.
Why are goods with a best before of 25th Oct 14 on sale on 25th Oct 14, I know they are still OK to consume but I do not wish to buy products that are passed their best
Unless they are reduced due to being passed their best :)
Found in store on 13th November need I say more
[attachment deleted by admin]
Is it a cheese DIY kit?
Joking aside, could it be a misprint of the date?
Quote from: braveryshark on 16-05-13, 10:29PM
ijdavenport Best before basically means it should be ok to eat after the date stated without making you ill. So in this example bread is at its best(freshest) on the day of bake however ok to eat afterwards. I think they moved it to have a best before time which was 18 hours from labelling because it helped with morning availability. This way bread baked late afternoon/early evening could be left on sale overnight rather than removed from fixture and sliced/wasted on day of bake.Packed bread now has a one day life again and if sliced it becomes a 2 day life.
Hello,
I am currently looking into packing/pricing issues within our bakery, can you just clarify how sliced bread can have a 2 day life, is it to do with type of packaging it goes into and are you talking about being sliced on the day of bake or the following day?
Cheers
Babylon5 :-*
Tesco customer horrified after being sent pâté that was nearly two weeks out of date
Read more: http://www.crawleynews.co.uk/Tesco-customer-horrified-sent-pate-nearly-weeks/story-25219229-detail/story.html#ixzz3L6JJD5zz (http://www.crawleynews.co.uk/Tesco-customer-horrified-sent-pate-nearly-weeks/story-25219229-detail/story.html#ixzz3L6JJD5zz)
Has anyone else noticed that the "special price" marked packs and singles of Kellogg's nutri-grain strawberry flavour give them explosive diarrhea?
I'm gonna try getting them from another store (seen the price-reduced marked packs in other places) to see if it's the bars or only the ones at Tesco.
I've heard that Kelloggs have had to recall products in the past due to some ingredients, (eg, 2-methylnaphthalene), giving people sickness and diarrhea.
Wonder if this is why the strawberry flavour nutri-grain bars are price-reduced by the manufacturer..?
None of the other flavours appear to do this - only the price reduced strawberry ones.
[gmod]Please do not quote the last post in a thread.[/gmod]
Got more important things to worry about than getting the s***s from a cereal bar ie looming pay cuts /potential job losses etc
I don't think anyone's asking you specifically to take time out of your busy schedule to investigate such a matter, Spooner.
It's one reason I posted it in this particular section of the forum.
I for one will no longer be shopping at any Tesco store for food , its standard has gone down big time, brought some parsnips for a sunday roast only to find them all with slime on them and gone off fruit and veg just as bad and service just down right bad. >:D
Too much paranoia about best before dates. I mean 2 weeks on malteasers?? It's best before not use by. There will be nothing wrong with them. You are not telling me that if it says best before 1/1/2019 that it goes of 1 Mon past midnight. Pfft
What about the bread that’s mouldy when not even reached the sell by/best before date.
That's not good,saying that I get boxes of cheese like that,I stick them straight in wastage. I think it's called stilton
I found it too regular when I would do my shop after work. Now even branded items are cheaper elsewhere. The storage warehouse must be in poor condition.
https://www.bbc.co.uk/news/uk-england-berkshire-54338875 (https://www.bbc.co.uk/news/uk-england-berkshire-54338875)
QuoteTesco has been fined £168,000 after being caught selling yoghurt more than 15 days out of date.
Trading standards officers found more than 40 out-of-date products for sale during an inspection at a Tesco store in Bracknell, Berkshire, in 2017.
Bracknell Forest Council said selling food 15 days past its use-by date was "completely unacceptable" and the fine reflected its seriousness.
Hmmmm i remember the day when guy i worked with in tesco longton, found soups being 5 years OOC. The fine for that would be in millions hehe.
they should visit my store, would bankrupt the company
Quote from: Nomad on 30-09-20, 10:44AM
https://www.bbc.co.uk/news/uk-england-berkshire-54338875 (https://www.bbc.co.uk/news/uk-england-berkshire-54338875)
QuoteTesco has been fined £168,000 after being caught selling yoghurt more than 15 days out of date.
Trading standards officers found more than 40 out-of-date products for sale during an inspection at a Tesco store in Bracknell, Berkshire, in 2017.
Bracknell Forest Council said selling food 15 days past its use-by date was "completely unacceptable" and the fine reflected its seriousness.
Should be proportional, £168k is pennies to Tesco but could bankrupt your local cornershop, I personally would have liked to see a couple of 0s added to the end of that.
Crappy pay, understaffed stores, low morale, flexi contracts & everything done on an absolute shoestring. Doesn't matter how many times they're fined, that's the business model.
I can already save the business millions by diverting 10% of their legal budget into floor level staff, more boots on the floor means things like this wouldn't happen.
It's the reason I always check the date, especially on fresh goods. What a state to be in where staff throw stock onto the shelves without date rotation because of time pressures
Related.
https://www.potatonewstoday.com/2021/03/15/tesco-branston-working-to-cut-down-on-uks-food-waste-by-marketing-unwashed-potatoes/ (https://www.potatonewstoday.com/2021/03/15/tesco-branston-working-to-cut-down-on-uks-food-waste-by-marketing-unwashed-potatoes/)
Isn't progress marvellous, selling unwashed vegetables, what ever will they invent next :D
But they sell those new potatoes in plastic bags :D