verylittlehelps

Very Little Helps => Stores => Topic started by: beentheredoneit on 11-12-20, 02:25PM

Title: PDAs
Post by: beentheredoneit on 11-12-20, 02:25PM
I am guessing that this problem is in most / all stores. My store (superstore) has 8 pdas left.
I recently went to an extra that had 5.
Lots of jobs not being done / done properly / on time because of this.
Is it time for HO to hold an amnesty and order some, as clearly the accountability with the cabinets isnt working ...
(but not before they give me my redundancy in January ......)
Title: Re: PDAs
Post by: extrastore on 11-12-20, 03:07PM
same at my store, also shortage of printers and batteries
Title: Re: PDAs
Post by: VladPutin on 11-12-20, 09:56PM
If you start any later than 0700 in my store, you're probably going to have to share a PDA and/or printer with someone else.
Title: Re: PDAs
Post by: gomezz on 12-12-20, 09:36AM
How many broken PDAs are there laying around gathering dust at the back of a drawer because the manager can't be arsed to call them in to be fixed?
Title: Re: PDAs
Post by: 5050 on 12-12-20, 06:53PM
We have about 20 pdas but somehow they're all gone before 8:30am. Then you find most people don't even need it they just have it just in case. Ask if you can borrow one and they get in a huff, even though they aren't even using any at the given moment but they might need one later. Yeah me too love... Difference is I have meat going out of date. even less likely to get a printer right now. Apparently non food need one all day and is more important than meat that needs reducing lol. Again they aren't even using it but might need it later... Well put it f****ng back and then when you need one go and get one. Too many greedy individuals that hoard them and then the rest do because they may never get one otherwise.
Title: Re: PDAs
Post by: penguin on 12-12-20, 07:20PM
The last Tesco store I worked in had ongoing issues with pdas going missing, several of them never turned up again, it got to the point where written warnings started being issued for those who misplaced them.
Title: Re: PDAs
Post by: just curious on 13-12-20, 12:46PM
It could try asking your distribution center that does the recycling of cardboard and plastics for you if they have found any , as sometimes PDA's do get lost / misplaced in the rubbish , i bet they have had hundreds if not thousands of pieces of lost equipment in the rubbish every year ? . The Recycling depots could possibly make a fortune selling them back to you if it were allowed .  :-X
Title: Re: PDAs
Post by: Fixxer on 14-12-20, 08:42AM
What's the rules on how PDA's get replaced? There's got to be a reason for this.
My store, which is an average sized superstore, had 20 less than 2 years ago. There's now about 6, at best.

Is there a huge cost associated with getting them fixed or is it something that is tracked against a department or what? There's got to be a reason that everyone has to struggle to find one.
Title: Re: PDAs
Post by: gomezz on 14-12-20, 09:59AM
I seem to recall that the book value of a Reach / PDA as used by a dot com driver was £1000!   Seems a lot for what is basically a budget smartphone in a toughened case (OK, with scanner as well).
Title: Re: PDAs
Post by: whatajoke2019 on 14-12-20, 09:41PM
I don't know if the declaration still exists in some format but when I first started a number of years ago I had to sign a sheet saying I had to take care otherwise further action (up to and including disciplinary) action would be taken.

In our store when they are swapped out e.g. cracked screen they no longer include the strap so unless you use a label to affix it you can't add the RFID chip so you know which one belongs where.

And someone, somehow, is restricted to a certain number (think it's two) yet seemingly manages to get one out  :-X.

Problem is, if they are asking a colleague, it's the the colleague who'll be thrown under a bus when they get damaged/go missing  ???
Title: Re: PDAs
Post by: beentheredoneit on 18-12-20, 03:17PM
Whoever thought that putting the tracker in the strap was a good idea is the main cause they cant be tracked anymore.
We used to give out warnings for losing them, but now there is no control - declaration not been used for years
To get a new one, the store manager has to complete a form saying how the lost one was lost, who was responsible and what action was taken.
Being as they have ultimate accountability, no manager is willing to admit their incompetence, so the staff suffer.
There is no way people should be hiding them - 'just in case' - again up to management to sort - guessing it doesnt affect them enough
Title: Re: PDAs
Post by: lordadmiral on 21-12-20, 02:43PM
We r some way good with PDAs, few were reported as faulty. But the big problem is with people not putting them back into cabinet. So you might find one laying on top of pallets, inside tray with waste, milk dolly, on the floor etc. With finger print sign up cabinet i am surprised no actions are taken as it is obvious who used it last one.
Title: Re: PDAs
Post by: kaled78 on 21-12-20, 09:20PM
same in my store,despite the fingerprint reader,they are often found lying around,where people can't be bothered to put them back in the cabinet,and nothing is ever said
Title: Re: PDAs
Post by: fscer on 21-12-20, 09:30PM
Opposite in my store, we're very strict.
Title: Re: PDAs
Post by: chris9997 on 23-12-20, 01:01AM
Quote from: gomezz on 14-12-20, 09:59AM
I seem to recall that the book value of a Reach / PDA as used by a dot com driver was £1000!   Seems a lot for what is basically a budget smartphone in a toughened case (OK, with scanner as well).
I think the cost of a centralised expense may be greatly Increased by ho to encourage stores to look after them. They are less likely to look after an item costing £100 than 1 costing the store £1000
Title: Re: PDAs
Post by: beentheredoneit on 07-01-21, 08:16PM
have heard that things are planned to get a pda cabinet similar to key cabinet - where ho can see who has what key at every store. long overdue.
Title: Re: PDAs
Post by: person7 on 07-01-21, 09:18PM
our store has plenty of pdas to choose from, the issue is 85% of them dont work, battery faults, scanner faults, no strap, cant use newman for the papers as its zoomed in too much.

we need new pdas i think across the whole of tesco - bit much when i have to get 2-3 pdas to find which one is working (the chips have broke on a lot so they get put back in different "sockets" because it no longer has the "place this in socket 14 not 8" etc.

some are even cellotaped to keep the battery in!  ???
Title: Re: PDAs
Post by: beentheredoneit on 08-01-21, 02:38PM
simple process to get them swopped out. doesnt need a manager to do it. simply ring 55999