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Very Little Helps => Stores => Topic started by: Mark calloway on 13-12-19, 01:03PM

Title: Time off. Paid or not?
Post by: Mark calloway on 13-12-19, 01:03PM
I'm due to have a steroid injection in my hip joint soon, probably need a few days off. Seeing as it's a planned procedure,do I get paid from day one or do I have to wait the three days? I've been employed since 2012
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 13-12-19, 02:27PM
Three days, there are medical and surgery exceptions to the three day rule, but I'm not sure if that's one of them. But people who started in 2012 and later do have the 3 day rule apply.
Title: Re: Time off. Paid or not?
Post by: Passionateabout myjob on 24-12-19, 03:44PM
Qouted from our Tesco..... If your planned operation or minor hospital procedure is invasive & requires recovery time we would consider any time off as sickness absence & paid from your CSP entitlement & not subject to 3 day wait .
Title: Re: Time off. Paid or not?
Post by: Armin on 25-12-19, 03:10PM
I gave all the information required, told them about the procedure and recovery time, quoted the our tesco policy above yet they still ballsed up my pay. Got it back eventually though and paid me full shifts for doing a phased return to work.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 17-01-20, 10:19PM
My manager has just informed me that my time off is either holiday or unpaid. He's said that's what wages have told him
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 17-01-20, 11:04PM
The policy definition fits your situation, go to the PM and advise him/her of policy and for them to have the open and honest conversation with said wage clerk.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 18-01-20, 07:46AM
Just been informed that recovery time IS holiday. I got sick pay when I had an op 2 yrs ago.
Title: Re: Time off. Paid or not?
Post by: lucgeo on 18-01-20, 09:48AM
Quote from: Mark calloway on 17-01-20, 10:19PM
My manager has just informed me that my time off is either holiday or unpaid. He's said that's what wages have told him

Oh well if wages have told him, then it must be correct as the wages clerks are a law unto themselves, think half of them believe the payment is coming out of their own pockets. Inform your manager that you have been advised by the union it is paid absence.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 20-01-20, 04:19PM
Thanks. You're spot on about wages and some managers. They act like it's THEIR money you're taking. I'll certainly say that the union say it's paid absence
Title: Re: Time off. Paid or not?
Post by: forrestgimp on 21-01-20, 05:55AM
Its not just the union its Tesco policy.

You can read it online but i think you need one of them email sign in things they are giving out for training.
Title: Re: Time off. Paid or not?
Post by: Mickymouse1962 on 21-01-20, 08:31AM
May bank holiday has moved from the 4th to friday the 8th as the friday is VE day
Title: Re: Time off. Paid or not?
Post by: Redshoes on 21-01-20, 08:41AM
Quote from: Mark calloway on 20-01-20, 04:19PM
Thanks. You're spot on about wages and some managers. They act like it's THEIR money you're taking. I'll certainly say that the union say it's paid absence

There is only so much sick pay. If colleague has run out of sick pay the options are holiday or unpaid. Sick pay resets on your annual start date but if used all in the year before I think it's only something like four wks. Is recovery from operation is during a period of time when sick pay has been used and annual start date is way off you have limited options.
I'm not an expert on sick pay as I have luckily enough not to ever had to use it. I just know about the annual reset date and that it's a limited amount. We need to know this much for removing people from the tablet, as in paid or unpaid.
Title: Re: Time off. Paid or not?
Post by: Expressdude2016 on 21-01-20, 03:18PM
Quote from: Mickymouse1962 on 21-01-20, 08:31AM
May bank holiday has moved from the 4th to friday the 8th as the friday is VE day

What's this got to do with this feed ?   And yes entire country's bank holiday is Friday 8th not just Tesco
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 26-01-20, 02:03PM
I contacted usdaw office and they confirmed that the 3 day wait isn't applicable on a planned op. Seems like wages and several day managers don't have a clue
Title: Re: Time off. Paid or not?
Post by: Welshie on 26-01-20, 03:03PM
My husband had his 3 day waiting taken off him for a planned medical procedure  , we new he would be off long term and didnt say anything , however the next month it was in his wages , payslip said something about correction .
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 06-02-20, 05:27AM
Just checked my wage online. Guess what. They haven't paid me. That place is a bloody joke. My manager is off for two weeks so any idea what I can do?
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 06-02-20, 08:19AM
Grievance under the breach of terms and conditions of employment contract.
Title: Re: Time off. Paid or not?
Post by: lucgeo on 06-02-20, 08:35AM
Did you inform the manager, beforehand, that it was a paid absence clarified and confirmed by the union, and is Tesco policy?

If you did, then you grievance under T&C's that your manager and wage clerk were made fully aware of tesco policy beforehand, but knowingly and deliberately withheld payment due.

If you didn't, then you grievance under T&C's that your manager and wage clerk, are ignorant to, or deliberately ignoring, Tesco policy regarding paid absence, and witholding payments due.

Do not wait for your manager to return before you grievance,and do not be persuaded to wait for them to return either!

Title: Re: Time off. Paid or not?
Post by: Cinderella on 06-02-20, 11:54AM
I am also trying to find out if my time off should be paid!

I went home three hours early one shift, and then was signed off by my doctor the next day. I've always been told that if you work more than 50% of the shift, you will still get paid for the whole shift. Is this correct, and is there any info to back it up? I am struggling to find any.

My manager is completely new to the company, so said he isn't aware of this, and has deducted the three hours. After then losing three days pay, I can't afford to lose more, if I'm not supposed to. They are always messing up my pay at Tesco!

Thank you for any help!
Title: Re: Time off. Paid or not?
Post by: 80377494 on 06-02-20, 02:04PM
You realise that the 3 day wait for sickness due a planned operation is only payable if the colleague has sickness entitlement left. If the colleague doesn't have any entitlement left then they won't get paid.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 06-02-20, 03:00PM
How do I do a grievance?
Title: Re: Time off. Paid or not?
Post by: baldeagle on 06-02-20, 03:43PM
https://www.citizensadvice.org.uk/work/problems-at-work/Letter-to-raise-a-grievance-at-work/ (https://www.citizensadvice.org.uk/work/problems-at-work/Letter-to-raise-a-grievance-at-work/)
Title: Re: Time off. Paid or not?
Post by: forrestgimp on 07-02-20, 05:52AM
The forms for a gievence are downloaded and printed from our tesco.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 07-02-20, 07:38AM
Thanks guys. I'm stressed enough as it is without work messing my wages up. My mental health is at a low point and this is making it a lot worse.
Title: Re: Time off. Paid or not?
Post by: cindyboo on 08-02-20, 03:38PM
Cinderella  if you go home sick on a shift you will be paid
Its coded as PA 100 part day sickness cannot be coded as anything else regardless of what time you leave.
Title: Re: Time off. Paid or not?
Post by: Jasperjakes on 08-02-20, 05:24PM
RE. cindyboo and cinderellas posts.
A staff member went home sick recently after working more than 50% of their shift.
They only got paid for hours worked and were told this is how it is now.
Would be good to know if this is correct or not.
Personally i have worked for company for many years and have only gone home once about two hours early due to sickness. I'm pretty sure i got paid but that was a long time ago.
     I would assume that as we are paid by the hour it is quite likely that things have changed and we are only paid for the hours worked.
Title: Re: Time off. Paid or not?
Post by: 80377494 on 08-02-20, 06:38PM
Sickness Absence Policy:

8. What should I do if I am ill during work?
If you become ill at work then you should speak to your Manager/Team Leader/Duty Manager (or the person covering their role). If you need to go home, and you have more than half a shift left to work, your absence will be recorded and included in your absence levels. You will be paid until the end of your shift for that day.
Title: Re: Time off. Paid or not?
Post by: Cinderella on 08-02-20, 08:12PM
Is there any link to that, that I can send to my manager? I'm struggling to find anything on OurTesco
Title: Re: Time off. Paid or not?
Post by: Blackcat3 on 08-02-20, 08:28PM
Does anyone know when the official announcement about the changes is also @ cinderella we have full time staff in the areas that are affected I don't think there are jobs to accommodate them well not in our store anyway
Title: Re: Time off. Paid or not?
Post by: 80377494 on 09-02-20, 04:42AM
Cinderella.

All policies have moved to Colleague Help. Search for Sickness Absence Policy, June 2018, version 3.2
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 10-02-20, 11:28PM
My rep went to wages and the two women there hadn't a clue how to put the "code" in for a planned procedure. I have to wait till tomorrow until another colleague comes in. Does anyone know what the code is that they need to put through? This place is a joke.
Title: Re: Time off. Paid or not?
Post by: 80377494 on 11-02-20, 05:08AM
It is still coded as sick (and planned operation written in the reason section). Then they need to send a re-instatement of 3 day wait form on the Comms Centre.
Title: Re: Time off. Paid or not?
Post by: Redshoes on 11-02-20, 08:20AM
There should be a list of codes, we have one in the sick book and one on the wall near where wages clerk sits. It's available to print from online site and probably comms help.
Title: Re: Time off. Paid or not?
Post by: lucgeo on 11-02-20, 08:53AM
@Mark Calloway

If those two clerks are being sincere...that they are unaware of any coding for paid absence...then they need re training and their manager needs to be spoken to in the strongest terms, by the SM. It is illegal to withhold any due payment!

How many other people have gone unpaid because of their ignorance...even when told that it was a paid absence, no one thought to check? To phone the wage support team or email the area PM for clarification??

I had the very same scenario many years ago when I was supporting as a rep...wages and manager (who was also the COMPLIANCE manager) insisted that it was unpaid. I spoke to my PM who not only wrote the code down for me to hand to them...but later went and kicked off with the both of them, advising them it could be classed as gross misconduct if they now knowingly withheld future payments due.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 11-02-20, 10:24PM
My rep spoke to the senior wages clerk who's been here for years and she actually said she's never put a planned procedure through. Well that's a lie,I had one two years ago and got paid and I know several others who have. I'm gutted as it's a lot of money I'm down.
Title: Re: Time off. Paid or not?
Post by: Redshoes on 12-02-20, 06:46AM
We employ people, as such they make mistakes. If you put a code into the wages system two years ago but have not done since it's reasonable for someone to have forgotten. If a hospital letter has been given to place on file it should then only be a matter of coding exceptions for that day. Exceptions are kept for long enough to see who has coded for that day.
The however to all of this is that if a mistake has been spotted and needs to be corrected it's should be done so and in a sympathetic manner. It's not acceptable to short pay someone but to then do so and for that person to have to fight for correction is very wrong.
The wages system as we have it is outdated and cumbersome. There are pending updates to system, as stated online.
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 12-02-20, 07:24AM
There's been several guys who have had planned operations and been paid. In fact there was one only a couple of months ago.
Title: Re: Time off. Paid or not?
Post by: lucgeo on 12-02-20, 09:29AM
@Mark Calloway

I would suggest your rep speak to their Area organiser, as for the senior wage clerk to make that statement is concerning. The Area organiser should then contact the Area PM to highlight this.

@Redshoes

It is reasonable for a colleague to have forgotten the code, but it is highly unreasonable or unlikely that they'll have "forgotten" that its a paid absence. It's part of their job, and as there is more than one wage clerk, which suggests a big store, so a large headcount of staff. Therefore there's a high probability of colleagues not receiving the paid absence due.
I was told in my rep training it was a paid absence, and I never forgot that fact...so to suggest that a senior wage clerk, or any wage clerk is unaware of the rules surrounding paid absences is nonsensical. Every store I have been in, clearly has every code displayed on the wall next  to the wage desk.
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 12-02-20, 09:56AM
Senior wage clerk is like having the job title Janitorial SME, it's still a minimum wage noddy job that anyone can do.
Title: Re: Time off. Paid or not?
Post by: CLEARERskies on 12-02-20, 05:41PM
There is a form on comms centre available for any planned ops (can't remember what it's called). It's a step by step form and the only way it can be filled in wrong is if your wages colleague is completely thick. It literally has 1, 2, 3, 4 etc. down the form and you can't move to the next page unless you've filled in ALL required information. I find it hard to believe a wages colleague who has been there X amount of years doesn't know this as all new information for things like this comes down to the team manager and should be passed over straight away. Sounds more like an 'I can't be bothered' situation.  :-\
Title: Re: Time off. Paid or not?
Post by: forrestgimp on 12-02-20, 05:45PM
What is not reasonable is for a colleague who deals with wages to ignore anyone questioning their knowledge and assuming they are incorrect without actualy going to the trouble to find out.

Reps get it all the time, managers 'Know' what policy is untill they get shown in black and white they are mistaken.
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 12-02-20, 07:13PM
This is why you need arbiters and oversite, can't be having wage clerks witholding everyones pay willy nilly acting above their station without reprimand.
Title: Re: Time off. Paid or not?
Post by: lucgeo on 12-02-20, 09:39PM
This is a classic case of the wages clerk being informed by " someone" not to pay them. Or the wages clerk thinking they are God Almighty!

I once had a three day course with the union, but was only paid my part time shift hours for the three days...when I queried why I wasn't paid the full 7.5 hours per day as I was on company business, I was informed ( by the wage clerk who I'd I p****d off previously) that I was only entitled to my part time shift hours?? I offered to have my area organiser email him the ruling, on which he agreed thinking he was calling my bluff. Silly man!! Area organiser emailed PM...wage clerk hated me even more  :D :D
Title: Re: Time off. Paid or not?
Post by: Cinderella on 02-12-20, 09:28AM
Thanks for the above replies to my previous post. I’m constantly trying to catch up on the policies, because it seems they are used whenever managers feel like it!

Why is it that certain people can get all the time off they need, and some of us can’t have what policy states we are entitled to, without a battle?

I had an emergency situation in my home four weeks ago. I was up all night handling it, and waiting for emergency repairs during the day. Called in to Tesco, even got my entire shift covered, as I didn’t know how long the repairs would take. Literally left them without any inconvenience at all. The emergency works turned out to be more complicated than expected, so things weren’t going smoothly. In the evening, I received a call from Tesco, telling me that I had to work more than half of my shift, or I would find myself in an absence investigation. On zero sleep, and being known to suffer with anxiety, this caused me additional stress, and I immediately rushed into work, where I was so exhausted that I wasn’t working at my usual level anyway - and of course the person I’d got to cover me was there also!

So fast forward to last week, where the repairs still aren’t done - thanks to me being demanded to attend work. And the situation worsens and becomes an emergency again. 6am I managed to get a couple of hours sleep, but knowing I had to be at work in a few short hours, I couldn’t wait for help again. I’m now at four weeks of having this problem, that could have been resolved on day one!

Someone spoke to me privately yesterday and forwarded me some policy. My exact issue is listed underneath emergency leave! Doesn’t that mean I should be allowed to stay home for the repairs (I have photos and videos to prove what is happening), without being subject to an investigation?? My home is getting damaged further, the longer this goes on, and the stress is horrible.

And yet there are staff who have been off for childcare issues, child sick, waiting for electrician, visiting a relative, car broke down and more things. That’s just one person. And those all get marked as “domestic” (which I’m told isn’t supposed to be used anymore). I don’t understand why that person doesn’t get an investigation, but I’m threatened with one, and my situation keeps getting worse, due to the delay in repairs. I have no time off booked until next year, and the repairs just can’t wait that long. I’m close to the point of asking for a meeting with the store manager.
Title: Re: Time off. Paid or not?
Post by: oldfashionedplayer on 02-12-20, 03:17PM
I'd ask for the meeting with the store manager or take out a grievance based on the information that you were entitled to emergency leave and you've been bullied into coming into work and it's affected your mental health etc, see how quickly they offer a resolution since anything to do with mental health they'd lose full flat and that scenario is a kick in the teeth of driving someone crazy.
Title: Re: Time off. Paid or not?
Post by: lackofinterest on 02-12-20, 03:47PM
you have to work half of your shift my arse!!! which clown told you this? you should not have gone in. you do not get an absence review for one day off. just arrange for the repair to get done and call in sick for that day.
Title: Re: Time off. Paid or not?
Post by: Redshoes on 03-12-20, 06:22AM
You said you called work, who did you call? If you called duty and said you had a domestic situation they should have granted you the time to sort the issues. Your message sounds to me that you did not go through duty, you rang someone in your dept and arranged cover for your shift.
Title: Re: Time off. Paid or not?
Post by: Cinderella on 03-12-20, 10:27AM
I arranged the cover privately, by calling a colleague, so that I could offer a solution and not just a problem when calling the store. I had initially said I would be late, but couldn’t give a time frame, and later the repairs became complicated and were going to take the whole day. That’s when I contacted the department, to give them an update. Then I was told I had to come in.

I can’t call in sick for this, as I’ve been signed off sick for two weeks twice, and now they are being extremely strict about letting me have any more time off. I don’t even think the first absence should be counted, as I was signed off with stress after being punched at work!

I’m wondering whether emergency leave counts towards absence, and if it doesn’t, I will push for that to get the repairs done. I can even provide evidence of the damages to them, if needed
Title: Re: Time off. Paid or not?
Post by: lackofinterest on 03-12-20, 04:57PM
you don't need to provide evidence. TELL them you will be taking unpaid leave for an urgent home emergency. if it takes a week then so be it!! see a union rep or/and explain the situation to the store manager
Title: Re: Time off. Paid or not?
Post by: chris9997 on 04-12-20, 12:50AM
Personally I would not have contacted anyone outside work to sort cover for yourself unless it was to arrange a shift swap, getting cover is down to tesco.
Title: Re: Time off. Paid or not?
Post by: Redshoes on 04-12-20, 05:32AM
emergency time off is unpaid, you can arrange to pay back time or use holidays but as sich it does not fall within sick leave.
Title: Re: Time off. Paid or not?
Post by: Cinderella on 04-12-20, 10:36AM
Unpaid would be fine, I just desperately need these repairs done! However, in my store they just say “absence” is counted against a person, not just sick leave. So I’m wondering whether taking emergency leave will fall into that, or whether it is excluded. They say they don’t have a separate domestic absence any longer - “absence is absence” were the exact words I was told. Although when others have situations, I see ‘domestic’ being written on the paperwork often!
Title: Re: Time off. Paid or not?
Post by: Cinderella on 04-12-20, 10:40AM
Quote from: chris9997 on 04-12-20, 12:50AM
Personally I would not have contacted anyone outside work to sort cover for yourself unless it was to arrange a shift swap, getting cover is down to tesco.

I was just trying to minimise the disruption, as I didn’t know how long the repairs would take.

I’m starting to get really stressed about all this, and it seems no one knows whether emergency leave will be added into absence percentage! I’ve asked a union rep to try to find out for me. If these damages start to impact the neighbours too - well, I’m trying not to even think about it. Tesco seems to be an extremely unsympathetic employer!
Title: Re: Time off. Paid or not?
Post by: Welshie on 04-12-20, 07:24PM
The problem now is that if you arrange to get the work finished , it's no longer an emergency (something that couldnt be foreseen)and you'll have to pre-arrange your time off which will be difficult in December. 
I once had a leak and had to phone in for emergency leave while I got a plumber etc , I was forced to work time back and not given option of holiday or unpaid .
Title: Re: Time off. Paid or not?
Post by: Cinderella on 04-12-20, 08:09PM
It’s constantly going back into an emergency as the damages get worse! Last week I was woken in the middle of the night as further damage was caused by it not being fixed, which then caused a secondary emergency, which I once again had to stay up all night taking care of. I have to keep going in to work on no sleep because of this

Surely I can fight for the time off, without it affecting my absence percentage as I was forced in on the day it started, and not given the option of taking emergency leave?
Title: Re: Time off. Paid or not?
Post by: BlueToon on 04-12-20, 09:36PM
The policy.


""Time Off: Emergency Time Off
We want to support you when you are faced with an unexpected situation by allowing you a reasonable amount of time off work to go and make arrangements to deal with an emergency. Therefore you have the option to phone up on the day (preferably within one hour of the start of your normal shift) and ask for emergency leave: this could be for half a day, full day or just the time you need.

No matter what the emergency, you should phone and talk to your manager (or duty manager). Please don’t text or e-mail as your manager will want to discuss the situation with you, and how much time you think you will need to resolve the situation. If you leave a message, you should make sure that you leave contact details so that your manager can call you back. In exceptional circumstances, where you are unable to make the call yourself, you should arrange for someone to call in on your behalf.
It’s important that you keep in contact with your manager and let them know if the situation changes and if you need more or less time off.
If you don’t contact your manager to notify them that you need to take emergency leave, your absence may be treated as unauthorised.


When can I use this leave?
You can use this leave in emergency circumstances such as:
    Fire, flood, burglary, burst pipe or other domestic
    emergency
    Being unable to return from holiday due to unforeseen
    circumstances
These are just examples and not an exhaustive list. Any emergency leave is granted at the discretion of your manager (or duty manager).


How much leave can I have?
There is no set time limit on how much you can take at any one time because circumstances vary, and sometimes just a couple of hours will be enough to deal with the immediate emergency. You should return to work as soon as you have made arrangements to deal with the situation.
Any time off taken to deal with an emergency will be unpaid, but you can agree with your manager to take the time as holiday or rearrange your working hours so that you do not lose any pay. It may be that you can swap your shift or work flexibility to accommodate the problem.
This leave isn’t something that should be used often and is only for use in emergencies. If it becomes a persistent problem and you’re using emergency leave regularly, then your manager will have a conversation with you about how you’re going to manage any issues in the future. If there is reason to believe that you may have misused emergency leave, this may become a disciplinary issue and an investigation will be carried out to establish the facts.


Can my request for emergency leave be refused?
We want to support our colleagues when they need it, and therefore we will try to accommodate all requests for emergency leave where we can. However, there may be times, due to operational impact where we can’t accommodate your request, for example, you are a baker and someone else in your team is off. In these situations your manager should have a conversation with you about how this can be accommodated, for example could you come in for a couple of hours whilst we arrange cover for you and then you leave to deal with the emergency. If your manager is unable to accommodate your request for emergency leave, and you take the time off anyway, your absence will be treated as unauthorised.

If you phone in and request emergency leave and your request is refused, then you subsequently phone in absent you manager will have a conversation with you about this and may initiate an investigation.""
Title: Re: Time off. Paid or not?
Post by: Cinderella on 04-12-20, 11:07PM
Thanks, that’s the exact info I also read in the Tesco policies. However, it doesn’t say whether the leave will be added to the absence percentage. I’ve asked a union rep to look into it, but her initial thoughts are that it will be included
Title: Re: Time off. Paid or not?
Post by: Redshoes on 05-12-20, 06:45AM
All absence is added in. If you have taken the domestic as unpaid or used holiday it will then be taken out. If they feel you have abused the domestic absence this is a separate issue. It reads like you have not followed policy by not ringing duty. You may have thought you were helping but it's not the way things should be done. Even if it had not been noticed on the day that someone else was picking up your shift it would show on exceptions.
As you seem to have then had ongoing issues you have not helped your case by going round the duty manager. Not notifying that you are not coming in has hindered you getting additional support. If you had rung in you would have been asked how much time you need. You would have been told to ring back and update and agreed a day for coming back to work.
By not ringing in it may look like you were trying to hide your absence. You have in fact not done this but you have added to the fact that and you needed extra time so it has all gone belly up.
Title: Re: Time off. Paid or not?
Post by: Cinderella on 05-12-20, 08:08PM
I DID call in.. and they told me I had to work half of the shift. I just arranged cover first, so I could offer a solution instead of a problem. I did call the store, I didn’t hide the absence, I was in full contact with them, updating them of the situation. But still they said I had to come in
Title: Re: Time off. Paid or not?
Post by: Redshoes on 06-12-20, 07:08AM
I know you called your own dept but it reads like you just did that and that you did not all duty manager. Not calling duty won't help your case.
Title: Re: Time off. Paid or not?
Post by: Cinderella on 06-12-20, 10:10AM
You keep saying it reads like that, but I also keep saying I did call them! My department manager was the duty manager that day. As I said in one of my posts, I initially called to say I was going to be late because I was waiting for repairs, but I had someone coming to cover until I get there. When the repairs didn’t start on time, I called back with an update. When they got complicated and were going to take all day, I called again. I then got a call back, telling me I had to come in, or I would be investigated. On no sleep, and stressed, I ran straight in.

I’m trying to stay anonymous, so didn’t want to go into too much detail, but I do keep saying I did contact the store - which to me, means I called the duty manager. Emergency leave wasn’t mentioned to me once, and I didn’t know such a thing was in place, until someone told me when I worked on no sleep for a second time when the situation became an emergency once again. The second time I didn’t even attempt to get repairs, as I believed I would be threatened with investigation again.
Title: Re: Time off. Paid or not?
Post by: Welshie on 06-12-20, 01:18PM
@Cinderella  , unless you work 7 days a week , you now know that you need repairs done to your home . It is up to you to arrange these repairs for your day off or arrange a shift swap to accommodate repairs . The fact that the damage keeps getting worse because you have not done this does not make it an emergency leave situation for a second time and will lead to further problems in work .
Title: Re: Time off. Paid or not?
Post by: Cinderella on 06-12-20, 02:03PM
I live in a council property, so they won’t come at my convenience, they just tell me a date and time and expect me to stay home for it. Believe me, I have tried! I was simply posting to try to find out whether emergency leave counts towards the absence percentage, because as I said, I was told “absence is absence” and that I had to come in. I just wanted more information on the policy, as I wasn’t made aware of it, and the repairs would have been done the day the issue occurred, if the duty manager had offered me emergency leave when I phoned in.

As I said, I just wanted to know whether emergency leave counts in the absence percentage, but I’ve felt like I’ve had to explain more and more, as it seems some of my posts have been misunderstood.
Title: Re: Time off. Paid or not?
Post by: Nomad on 06-12-20, 04:52PM
I wish I could answer your policy question, but I'm not up to date on such matters.  I hope somebody can give you a definitive answer.

"I live in a council property, so they won’t come at my convenience, they just tell me a date and time and expect me to stay home for it"

I know others that have found themselves in the above 'catch 22' situation.
Title: Re: Time off. Paid or not?
Post by: Welshie on 06-12-20, 04:57PM
Quote from: Cinderella on 06-12-20, 02:03PM
I live in a council property, so they won’t come at my convenience, they just tell me a date and time and expect me to stay home for it. Believe me, I have tried! I was simply posting to try to find out whether emergency leave counts towards the absence percentage, because as I said, I was told “absence is absence” and that I had to come in. I just wanted more information on the policy, as I wasn’t made aware of it, and the repairs would have been done the day the issue occurred, if the duty manager had offered me emergency leave when I phoned in.

As I said, I just wanted to know whether emergency leave counts in the absence percentage, but I’ve felt like I’ve had to explain more and more, as it seems some of my posts have been misunderstood.

In my experience, it was not classed as absence as I had to work it back . I had to agree when I would work it back while on the phone telling them I wouldn't be in . Let's be honest you'll agree to anything when you have water coming up through your floor .
Title: Re: Time off. Paid or not?
Post by: Katarn2000 on 06-12-20, 05:31PM
In the new policy only sickness absence goes into the%
Title: Re: Time off. Paid or not?
Post by: whatajoke2019 on 06-12-20, 09:43PM
That was always my understanding too-without looking at the relevant policies I'm led to believe, in our store, some managers carried out investigations on former colleagues who rang in quite often with domestic issues as opposed to sickness.

Title: Re: Time off. Paid or not?
Post by: Cinderella on 07-12-20, 07:57AM
This was to be my first ever domestic or emergency situation whilst working with the company. They told me there is no more domestic leave, and that “absence is absence”, and yet other people have ‘domestic’ appear next to their name on the schedule when something comes up for them!

Thanks for the info on the policies, I’m going to ask them why I wasn’t offered emergency leave, and was told I had to come in and leave the repairs. We have a couple of newly appointed managers, so I’m not sure if they’re just not all up to date on the policies! I wasn’t offered to take it as holiday, or even work another day in lieu. I was just told I had to attend the shift. I wish I knew about the emergency leave policy in advance, so I could have enquired about it on the day!
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 07-12-20, 09:19AM
It'll be Mickey Mouse managers trying to pull a fast one, remember to grievance as appropriate if necessary (under managers not following policy.)
Title: Re: Time off. Paid or not?
Post by: Nomad on 07-12-20, 10:38AM
I'm sure Redshoes can give you some advice on how to grievance against manager(s) not following policy  :-*
Title: Re: Time off. Paid or not?
Post by: Cbatt566 on 13-12-20, 12:47AM
Hi all, just wondering if you can help guide me. I’m a temp and I’m taking holiday over Christmas as I refuse to work it. Anyway, i normally work nights on a Sunday and an overtime shift has come up for days, would I be allowed to do it or is that is silly question?
Title: Re: Time off. Paid or not?
Post by: oldfashionedplayer on 13-12-20, 03:12AM
If its on your contracted day then no if you've booked it off, if it's just a general day you've been offered and you've said no, then feel free 😂
Title: Re: Time off. Paid or not?
Post by: gomezz on 13-12-20, 09:43AM
I thought you could work the shift on a day booked off which would cancel the holiday then paid as normal plus for any overtime hours over and above contracted shift length?
Title: Re: Time off. Paid or not?
Post by: happyharry on 13-12-20, 11:38AM
I was asked to come in one day when on holiday - when I got my wages, I was paid for that shift but lost my holiday. My manager sorted it out in the end, but be careful doing this - Tesco say it's your choice to work on a day you've taken as holiday.
Title: Re: Time off. Paid or not?
Post by: helpme on 13-12-20, 11:51AM
https://colleague-help.ourtesco.com/hc/en-us/articles/115005158003-Time-Off-Emergency-Time-Off
Title: Re: Time off. Paid or not?
Post by: notsofunny on 13-12-20, 02:56PM

  You have always been allowed to work your holiday shift as far as I know , But from what I am told with this new pay system you should not clock in for your shift on a booked holiday day or days , they should just be adding that them self's  8-)
Title: Re: Time off. Paid or not?
Post by: NightAndDay on 13-12-20, 04:17PM
My place of employment has a buy and sell holiday scheme, so it is legal to a point (there is a minimum amount of holiday that you must take by law). However working your holiday is a risky proposition considering Tescos notoriety for not getting pay right and managers trying to pull a fast one. Also there is the point that the shift you work will incur tax and n.i on it, also if you've done lots of overtime in the 12 weeks leading up to your holiday, the amount you'd get per holiday day would be the average weekly pay / the number of hours you'd do on that day normally (i believe) meaning it may not be worth doing.

Tesco really does need a similar scheme in place, as the process lacks anything that gives accountability to the manager, especially if they pull a fast one.
Title: Re: Time off. Paid or not?
Post by: 80377494 on 13-12-20, 04:51PM
Night and Day.

Holiday pay is averaged out over 52 weeks now. It changed in April 2020.
Title: Re: Time off. Paid or not?
Post by: oldfashionedplayer on 13-12-20, 05:13PM
Quote from: notsofunny on 13-12-20, 02:56PM

  You have always been allowed to work your holiday shift as far as I know , But from what I am told with this new pay system you should not clock in for your shift on a booked holiday day or days , they should just be adding that them self's  8-)

you used to be able to, but for our place it's not allowed atleast, cause when it happens it removes the holiday... they take forever to fix it... and no matter how many grievances you go through same tosco bull happens of forced to wait... though the work and pay thing apparently only books off in Hours rather than 00:00 to 00:00, so if your a night worker you'd be only booked off from 10pm to 7am, so you'd be able to pick up any time before or after that from what the information stated i guess.
Title: Re: Time off. Paid or not?
Post by: whatajoke2019 on 13-12-20, 10:48PM
From what I've seen of FROG (Flexible Resourcing on the Go, if you're wondering)-if an full absence is put in e.g. you're contracted to a nine hour shift and you take the 7.5 hours (breaks are automatically deducted) then you're not able to add hours before or after.

I believe it's possible to delete any clocking in/out on the new system so would advise against taking time off then relenting and going in.
Title: Re: Time off. Paid or not?
Post by: Ryehorse on 14-12-20, 06:36PM
It is possible to get the TAM (formally HRAM) system to ignore a clocking, but not to delete it completely, the only clocking that can be deleted is one that’s been entered manually. This was the same on HRAM so nothing has changed in that respect.

As far as being on holiday and working OT, this can be arranged through moving the scheduled hours for the holiday to a different time/day and then placing an additional shift on, but clumsy but still possible.

The W&P system is no worse than any of the previous payroll systems that we’ve used, it all comes down to the person inputting the correct information, by clicking correctly you protect yourselves by having supporting evidence if you think your wage is wrong
Title: Re: Time off. Paid or not?
Post by: Mark calloway on 09-01-21, 04:51PM
I've been off with 2 planned procedures. Even though I've given them all the paperwork I'm £163 down. Getting fed up of wages messing my wages up. My manager is basically saying I'm not getting paid. Making me Ill
Title: Re: Time off. Paid or not?
Post by: fatboy on 03-02-21, 07:17PM
Can anyone out there answer me a question? If you are off work sick due to an accident that happened whilst at work, do you still have the 3 waiting days without pay or do you get paid from day 1? Thanks
Title: Re: Time off. Paid or not?
Post by: 80377494 on 03-02-21, 07:28PM
The 3 day rule should apply. I was once told that if the Company pay you from Day 1 then they are effectively admitting guilt to the accident.
Title: Re: Time off. Paid or not?
Post by: fatboy on 03-02-21, 07:34PM
Cool thanks, just I've been told by a rep that they thought if it was an accident at work you got paid from day 1.
Title: Re: Time off. Paid or not?
Post by: Nomad on 03-02-21, 10:38PM
Any sort of accident at work where you believe company is at fault,  keep notes/receipts of all monies lost or costs incurred as a consequence,  i.e. medicines, travel cost, chiropractor etc etc.

If you use sick pay entitlement, get those days reinstated if company deemed responsible, don't let them tell you reinstatement can't be done.