verylittlehelps

Very Little Helps => Stores => Topic started by: Chairswan on 18-05-06, 03:49AM

Title: Backdoor accidents
Post by: Chairswan on 18-05-06, 03:49AM
This topic is for members to mention accidents on Backdoor, preferbly involving people unloading trailers; or trucks involved in incidents at a stores yard.

(i) Please mention nature of incident;
(ii) Any injuries sustained to staff, if they were hospitalised or not;
(iii) Depot the delivery is from (optional)
(iv) Maybe the store it happened (optional)

Please can you make the info as accurate as possible as i'll be moderating this sticky topic very carefully :-[  
Any silly commnets will be deleted! >:D

Title: Re: Backdoor accidents
Post by: jb66 on 18-05-06, 04:05AM
A Horrible Accident happened in our store.  Im not quite sure how he managed it but... A driver was having trouble reaching the rope for the Bulkhead and A Warehouseman Offered to jump up and get it for him.  He jumped up and caught his finger in between the pully and almost ripped it clean off.  He was in hospital and was close to having his finger removed.  Im glad to say his hand is back to normal and he has decided to move back to another department.  Livingston Depot


A Few near misses, Driver lost control of a value water pallet and it hit the plates and flipped over, I literally had to pull a GA that shouldn't have been standing there out of the way.  

Also At xmas we had a pallet of wine that was made badly as there were no cages left, flaps were down as requested and the pallet was placed on the tail-lift, the tail-lift Bent right down and the pallet fell, we were out of the way but pieces of glass flew past us.

Crashes:

Okay, one day a driver decided to turn in the yard on a sat morning (which means there is no space) on his own.  He hit the cages and pushed over the barrier meaning no-one could leave via dot-com door.  

Another driver also done this and clipped his tail-lift on the wall and managed to unhook the tail lift from the trailer so it was hanging and pullmans had to temp weld it back on so we could get our stuff.

There are loads of sc**pes here and there, suzies snapping off and pinging around the yard but nothing that ever gets reported.  Should have Pullmans on speed dial.

If i remember anymore i'll let you know!
Title: Re: Backdoor accidents
Post by: Reluctant on 18-05-06, 07:13AM
I don't understand the reason for this topic. Why a sticky too?

-----------------------------
A Team Leader's point of view.
Title: Re: Backdoor accidents
Post by: The Guvnor on 18-05-06, 09:51AM
It will become clear in time.

The Guvnor (Administrator)
Title: Re: Backdoor accidents
Post by: Living the values on 18-05-06, 05:27PM
Shouldn't all accidents be monitered, there are lots of other areas within the store which are prone to accidents
Title: Re: Backdoor accidents
Post by: Chairswan on 19-05-06, 04:18AM
I do understand your point values, but i'd like to consentrate on backdoor accidents as a matter of interest ;D

Title: Re: Backdoor accidents
Post by: bdman on 19-05-06, 01:02PM
Thankfully no accidents which have involved people being hurt. However, our recent refit resulted in the store becoming 25% bigger & the yard 15% smaller. This coupled with the amount of RSU retained in the yard due to another "great idea" made it very difficult for the drivers to turn. Result being the wall of the warehouse eventually having to be renewed due to regular smacks from the lorries.
Title: Re: Backdoor accidents
Post by: on 19-05-06, 03:56PM
This story has been relayed to me from several wincanton drivers I have heard it at least 3 or 4  times over the last 7 years on back doors.

White church a 17 year old lad was told to back a wagon into the bay.
The lad was part time Saturday lad and did has he was told.
The managers went and left him to it.

Untrained, unsupervised and under age.

The lad got his yellow visa caught on a post as the wagon was backing up.
The poor kid was crushed to death.

The driver could not see the kid but still continued to reverse slowly back.
I have told this to the best of what I recall.

I also know of a backdoor man being killed when the Iron Gate fell of it hinges but I read that in a newspaper.

I have also saved a fellow backdoors mans life when a security mounted anti thief roll bar fell of its mounting .must have weighed about 50 to 60 pounds of solid steel .
Pulled him out of the way it made a dint in the concrete floor where it hit about 4 inches deep.
Back doors are a danger but try telling a g.a who goes out for a quick smoke....


www.front242.com
Title: Re: Backdoor accidents
Post by: Chairswan on 20-05-06, 04:08AM
Militia, concerning the young lad who was crushed to death: did you know what H&S findings were after the investigation ???

Title: Re: Backdoor accidents
Post by: on 20-05-06, 02:19PM
i know that the store in question is called either whitchurch or whitechurch the drivers tell me, its the most ,well supervised backdoor in the company.


www.front242.com
Title: Re: Backdoor accidents
Post by: BLUE MOON on 20-05-06, 03:43PM
I`ll ask for you mate seeing as though i do your wagons , only kidding.
I`ll make a point of remembering.The store you mention is Whitchurch it`s near Northwich way , maybe you could ask Geezer100??

When the eagles are silent, the parrots begin to jabber.
Title: Re: Backdoor accidents
Post by: on 20-05-06, 05:53PM
HSE records deleted after 5 years www.hazards.org/totalsuckup
Title: Re: Backdoor accidents
Post by: billybong on 23-05-06, 10:16AM
The incident you are referring to The Militia was one of about four fatal accidents around the company that prompted the initiation of the Risk Assessments.
Another was at a Poole Store where a little old lady walked behind a reversing vehicle entering a store gateway and was killed, the first the driver knew was when she appeared from under the front bumper.
Another involved a lad that jumped off the loading bay as a lorry was reversing onto it to retrieve a pen he had dropped, again an unnecessary death.
Two more were depot related, one a young Agency Driver was crushed by his own runaway truck in my own depot at the time Kiln Farm, right on Christmas, he left behind two very young kiddies and another was a Security Guard was crushed between two Lorry's I believe in our old Albany depot.
People and vehicles do not mix well in confined spaces, as a Risk Assessor I have seen numerous cases of potential accidents waiting to happen.
I often watch deliveries take place and see the most idiotic practise's from people who think they have a safety shield around them, people tying shoelaces, packing blue trays for the Dot Com Vans,  standing between cages or pallets all when the lorry is reversing towards them.
When challenged they look at me as if I am the idiot, that I have the problem, I hope the next time I read their names is not on the fatalities list, only time will tell.
Risk Assessors whether you love them or hate them have done a valuable job, I believe since we started not one Fatal Accident has occurred in a back door yard area.
Call me cynical but I believe that because that has been so successful for the past 6-7 years Tesco has decided to cut the numbers of Risk Assessors from around 40 to 8 for the whole of the UK and Ireland.
That roughly equates to one Assessor for about 222 Stores apiece, do you still think that the level of vigilance and care will be maintained in the future I certainly do not.
All Staffs please watch your backs in future as there will be fewer others doing it for you.>:( :(

Fail to Prepare.
Prepare to Fail.
Kindest regards.
Billybong.
Title: Re: Backdoor accidents
Post by: dilweed on 23-05-06, 08:28PM
We at Harlow are told that the risk assessment is only there for guidance.
Title: Re: Backdoor accidents
Post by: fatmanpoop on 23-05-06, 09:29PM
Guide my bottom. I bet they do not put that in writing Dilweed. Thats why i am very diligent in what i do and get appreciated for my skills and technique  ;)

anymore rsu please
Title: Re: Backdoor accidents
Post by: Bearman on 23-05-06, 11:26PM
Accidents could easily happen at backdoors as when you are backing a truck onto a dock there is always someone who can't wait and quickly runs across the back and thinks its no big deal but should they slip and the trailer run over them then all hell breaks loose and of course the driver is at fault.The H&S issues are never taken very seriously at some stores and the fault is with poor management/
Title: Re: Backdoor accidents
Post by: dilweed on 24-05-06, 05:20AM
Nobody and I mean nobody in that office will stick their neck out and make a decision, the onus is always put onto the driver. The stock must always get into the store and on time, that is that.
Title: Re: Backdoor accidents
Post by: Geezer100 on 24-05-06, 03:25PM
At Northwich, our bins are 2 big 'skips' in the yard. One sunday the produce lad came out to chuck the waste, No H.V. and when I was letting the wagin go he starts to walk to wards it.
Cue a really p**sed off backdoor man. "STAND STILL". Even the driver looked round at this point. And stopped, motioned the lad to cross safely. He said to me at the gate he will be putting a report in at m/wich to say that staff are just crossing the yard without a care in the world.
Told my senior manager, and he said he woudl bring it up in the managemnt meeting.

Staff wear a HV most of the time now and are careful.
It only takes 1 slip/trip and ure dead.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: BLUE MOON on 24-05-06, 03:47PM
Get Tonka to turn round when he walks out , i regretted it when i did it lol !

Superbia in Proelio
Title: Re: Backdoor accidents
Post by: on 27-05-06, 08:44PM
I was quite lucky one time, not really with a moving lorry but while unloading a lorry.

i answered a call for the tip and fill team so when to the yard, put on a yellow hi vis jacket and went to unload the lorry (not sure what it was it was a while ago)

we unloaded the lorry and started to fill it up with silvers.

after filling it up i went to remove the side bars off the tail lift when the driver thinkin he had too many cages on his wagon deceided to throw one off the back of the lorry quite close to me, onto the yard with out any warning, if i had walked round to the other side at the time i could have been hit, luckily our full time backdoor man saw this and put in a complaint to the managers about it but nothing ever happened. so sometimes even when the lorrys stationary you arnt always safe.
Title: Re: Backdoor accidents
Post by: Geezer100 on 29-05-06, 03:18AM
I've lost count of the number of times i have had to jump back, cos something heavy and usually made of glass comes flying off a cage cos it aint stacked correctly r shrinkwrapped. Oneof htese day's I won't be able to get out of the way in time.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Brownfish on 01-06-06, 02:41AM
2 points - first on risk assessments, like everything elese they exist for Tesco to wriggle out of responsibility when something goes wrong. Drivers are told to make deliveries even if it involves going against risk assessment e.g. wrong trailer type, access roads blocked requiring them to approach wrongly etc.

But if something goes wrong the risk assessment is used against them. Same as a backdoor man I am supposed to refuse delivery if there aren't 2 trained staff to tip but I can't do that without facing my managers.

Finally, one Express store I worked at required cages to be rolled off the tail sideways onto a raised platform. One untrained memberof staff having been left in charde of the shift had no choice but to pull a full cage of 2 litre drinks on his own. He slipped between the tail and the platform with the cage on top of him and required a trip to A&E.

H&S were all over the store for about 3 weeks, promised the earth but Tesco vetoed every improvement on cost grounds. Lad should have sued but didn't.

------------------------------------------------
Express - It's a local shop for local people
Title: Re: Backdoor accidents
Post by: Chairswan on 01-06-06, 02:58AM
Brownfish - did the CA in question not sue because of lack of support or was he not aware of his rights may i ask ???

Title: Re: Backdoor accidents
Post by: Tilltart on 06-06-06, 11:03PM
Okay sort of off topic but back door related is it right
"U HAVE TO WEAR A HI-VIS JACKET WHEN IN THE BACK YARD"

even when there is no delivery in the yard or waiting to get in the yard ??? I have done my back door training including refreshers but obviusly being front end it aint been for a while has there been updates ????
if you can help be greatfull

TT


"Turn left at this Tesco, straight on till you reach another Tesco, over the bridge to a small Tesco and the Post Office is opposite where they're building a new Tesco"
Title: Re: Backdoor accidents
Post by: Brownfish on 08-06-06, 02:13AM
CA didn't know better.

Yes - hi-vis in any area where something might reverse out of nowhere.



------------------------------------------------
Express - It's a local shop for local people
Title: Re: Backdoor accidents
Post by: Tilltart on 08-06-06, 03:08AM
yeah but if u got nothing in the yard nothing waiting to come in ???

Surley not ???

we have a closed yard in a superstore with gates etc.

"Turn left at this Tesco, straight on till you reach another Tesco, over the bridge to a small Tesco and the Post Office is opposite where they're building a new Tesco"
Title: Re: Backdoor accidents
Post by: Geezer100 on 08-06-06, 03:13AM
Yes, they must be worn at all times, in case something turns up, or a dot comedy van starts moving.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: BLUE MOON on 09-06-06, 02:47PM
.Comedy ! Tell me about it , i was once a .comedy driver so i know the rule and regs .
We had earlier this week a Bratts wagon struggling to turn round in our yard , made worse by bumhole .com driver refusing to back up and let driver edge out of the yard , when wagon finally moves 10ft .comedy bumhole nips round the back of said wagon into his canopy.
The Bratts driver didn`t see this and had to slam his anchors on when he tried to reverse. I NEVER did such a pathetic stunt when i drove and neither did any driver i worked with , these drivers need a good chiller chat not a nice little chit chat in the office !!

"He that wishes to see his country robbed of its rights can not be a patriot".
Title: Re: Backdoor accidents
Post by: Bearman on 09-06-06, 08:17PM
Bluemoon you are right the Dot.com drivers need something as they seem to feel they have some sort of right in the yards they forget without the trucks delivering to the stores they haven't got anything to deliver. I say this about some there are some who when seeing the artic arrive will check if you want them to move and others who push their dollies behind the moving artic and up to their badly parked van and as much as i would like to reverse over them i have to stop and wait.
Title: Re: Backdoor accidents
Post by: Tilltart on 10-06-06, 04:34AM
be posh get your own dot comedy yard lol

"Turn left at this Tesco, straight on till you reach another Tesco, over the bridge to a small Tesco and the Post Office is opposite where they're building a new Tesco"
Title: Re: Backdoor accidents
Post by: Little Tinker on 10-06-06, 06:09AM
Why do wads always try and get there vans up on 2 wheels in the yard while your waiting to tip.[:I]
Yes i can see you, and no you knobber im not impressed with your driving...i think to myself as im waiting to tip. :(
And what is it with the green tray trollies, they've got all the yard but still cant get through, "CAUSE your IN THE WAY DRIVE" well there we are then, just phone dc a mo cause i needed that front headlight that u just took out with the corner of a tray.>:(
Oh yes does the reversing bleeper have to sound like securicor.........
"WARNING TESCOS REVERSING" or would u like the Mr Whippy tune playing, so it might catch your attention.[8)]
Ladies and gentleman wads, the bleeper is for a reason, so is the wait till i finished reversing please.
Your safety is No1, but most of all melons I've heard crush like head bone, please dont risk your life cause we wont know till its to late.
This is just friendly banter:) but i wish wads and store staff would adhere to the rules of back door, no 1 wants to give a family bad news, so please adhere. The reason i worry is when working in panasonic many years ago, trailer backed into a backdoor tipper and crushed him against a stack of pallets, happened when i was on holiday. So when u hear bleeper, or driver politly asks u to hang on, give it a thought :) :)

Opinions are like ars**oles: everybody's got one, and they all stink !!!!!!!!!!!!
Title: Re: Backdoor accidents
Post by: Chairswan on 25-06-06, 05:11PM
Talking about unloading from trailers, it's only a matter of time until someone ends up underneath a heavy cage of drinks or tins, i was taking off a heavy cage of tins whilst i was showing another colleague the backdoor & all of a sudden i had to jump out of the way as it tipped over the flaps then landed on its side breaking a few jars as a result.  If this was an untrained member of staff, they would have tried to hold on to it & end up in hospital for 2 weeks which someone did >:D :-x>:( :(

may the force be with you
even when it isnt!
Now the latest moderator to hit the fold!
Title: Re: Backdoor accidents
Post by: on 29-06-06, 05:55AM
I think backdoor men are cream of the crop and i completly agree with the t.o.p remark amen brothers
Title: Re: Backdoor accidents
Post by: Chairswan on 29-06-06, 03:54PM
Welcome to VLH thebackdoorman, i hope you can be a good contributor to this site with that name ;D

Title: Re: Backdoor accidents
Post by: Little Tinker on 30-06-06, 03:02AM
And i would like to take my hat off to the backdoor men and women who stick to the rules. :)

If not for them there would be a lot more fatalities.I am not saying every back door is perfect, far from it.:)

But if every company had risk assesments, maybe accidents would be prevented.  ;)  

And thanks to Tesco staff who stick to the rules at the backdoor............  ;D ;D

3 cheers back door staff !!!!!!!!!!!

To goto the limits go further......if u cant try harder !!!!!!!!!

Title: Re: Backdoor accidents
Post by: Chairswan on 30-06-06, 04:00AM
Hey LT, if only every driver got in my first time then my job would be a lot easier, but as mentioned no store is perfect & every driver is different & have different ways of reversing, i always position myself so i can see your mirrors so you can see me in my not so clean hi-viz jacket   :P   , if a driver asks me to stand anywhere else then i will, if he or she has an accident & im not in his view then i can be liable >:D  i try to give the drivers hand signals when ever i can move back, spin your unit round etc oh not forgetting stop of course:P:-x :o

Title: Re: Backdoor accidents
Post by: Little Tinker on 30-06-06, 06:12AM
I used to be a driver, many many years ago, and 99% of back door staff were flaming great.

I am not being ungrateful, backdoor staff are flaming great...................Normally

Im just backing in.......CS your in my mirror, your in my mirror your in my mirror....cheers psycho im on the bay ......cheers....



Just an example.....No backdoorman,


COME ON DRIVE.....NAH JUST OUT A BIT..

CANT C U ????

DONT WORRY JUST COME ON.....

CANT C BEHIND M8

YOUR ALLRIGHT M8.........OOOOOHHHH    WWWWWAAAAIIIIITTTTTT

TOO LATE UVE HIT HIM....WHO THE fornicate........

GET your MANAGER.......


IT CAN HAPPEN



Thank god for decent back door staff !!!!

To goto the limits go further......if u cant try harder !!!!!!!!!

Title: Re: Backdoor accidents
Post by: on 30-06-06, 06:30AM
Little Tinker I agree the thing is that stores dont see the danger of the accidents I work in store and dont normaly post but today I was in work for 5 and saw a lorry pull into the yard and see night staff taking cages out while the lorry was moving round the yard including managers none of which had hi vis maybe a re training issue

I love my part time hours if I get too jared with work I go home and my kids treat me like they are Managers want want want
Title: Re: Backdoor accidents
Post by: fatboyslim on 03-07-06, 10:44PM
i put an ofi in for  cages   yrs ago to put push down brakes on cages to stop them chasing backdoor men or  who ever unloads the trailers to stop the cages crushing them if the trailer is on a bit of a slope or for the  backdoor men  to use chocs to slip under the cage wheels aint it better to waste 2 mins doing this rather than getting chased and crushed  by the cages

wow...he..ha..I've lost the plot..               who dares  wins...dare u go on...u can do it wen u put your back 2 it
Title: Re: Backdoor accidents
Post by: animal666 on 10-07-06, 06:11PM
Our backdoor has to many issues to list but I will say "It is an accident waiting to happen. Why will nobody listen to me. I've spoken to Managers, senior managers and nothing is done. Our pump trucks are broken, as is the fork lift I can't put clothes in the clothing hold and home and ware presort there delivery right in the line of our delivery route. I have to push cages up a fairly steep slope and often have to take deliveries on my own. I have been informed by a driver that 2 men at all times even on a scissor lift. Our managers deny this.

animal
Title: Re: Backdoor accidents
Post by: Little Tinker on 11-07-06, 01:45AM
2 men on a tail lift, and 2 men on a scissor lift,,,,,,the reason is 1 to help the driver and the other to operate the lift..... ;)

And no 1 but no 1 is aloud to defer from the rules.

The reason for two men, is even though u have got remote operating from both ends of the lift, if something happens ( god forbid ) to 1 man, the driver is not aloud to operate from on warehouse floor or above.:)

H+S im afraid provails :o  ;D

Heaven never forsake's those who try !!!!!!


Title: Re: Backdoor accidents
Post by: Geezer100 on 11-07-06, 02:38PM
hmm,
heard about two peeps to a t/lift deliv.
but not two to a scissor lift.
are u sure that's right? Not that it affects me, I have a dock!

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: dilweed on 11-07-06, 06:30PM
Correct regarding 2 members of staff for a scissor lift. Sign says must be operated by trained member of staff and drivers are NOT trained so in future DO NOT ask.

LOVELY OLD JOB
Title: Re: Backdoor accidents
Post by: Little Tinker on 11-07-06, 08:43PM
Dilweed, when i was driving i was still asked to operate, and when i refused the look i got could kill. >:D

But on explaining to the mm that i could do more harm than good because im not trained, he shrugged his shoulder and mumbled "where flaming short staffed and your being awkward" :o

Dc got an incident report ready on my return, and i filled it in with great satisfaction. ;D ;D

If your not trained and an accident occurs,, the only answer will be "why did you operate it then"....

Dont do it even if it pe*s people off, your life and somebody elses life is more important than tos*os rule bending.  :D  :D



I have a simple philosophy: Fill what's empty. Empty what's full. Scratch where it itches.
Title: Re: Backdoor accidents
Post by: on 13-07-06, 01:59PM
The accident that jb66 said about a warehouseman hurt his finger and needed to go to the hospital due to jumping up to grap the pully, same happened at the store i work at, Since then he was moved off the backdoor and on a aisle filling, He was also a union rep !! Great health and safety huh ?

Another accident just a week or two ago a grocery runner was pulling two cages and caught the back of his heel and a huge chunk of skin was hanging off and was dripping with blood and the amount of times that the union rep said one cage at a time.
Title: Re: Backdoor accidents
Post by: Bearman on 13-07-06, 06:02PM
at the big stores its rare that there is anymore than one backdoor man . They put the call out for people from frozen or fresh to come to the back door and 20 minutes later still they haven't come and so he starts on his own then as the last cage comes off they all turn up . Is there little corners in the stores so when the call is put out they can all run and hide in.??? ;D ;D :D
As for the express stores they are crazy the cages are heavy knackered and badly stacked and one man will try and take it off the tail lift on his own and when you tell him to wait for help they smile say its ok and carry on . I had a gage fall off the tail lift as a young lady was trying to take it off and luckily it just scratched her as it fell but it could of been a hell of alot worse. Somerfields drivers are not allowed to start unloading until their paperwork has been signed by 2 members of staff who will be unloading the lorry and if they try with only one then the driver has to refuse to unload and call transport who then advise the store that if they don't get a second person then they don't get their delivery.
Title: Re: Backdoor accidents
Post by: maggie on 19-07-06, 12:48PM
:)i have worked on backdoor for five years but i have never read any where you need two people for scissors lift except for taking off a pallet if you have proof of this i would like a copy so i can make sure backdoor is manned by two trained staff at all times throw h/s
Title: Re: Backdoor accidents
Post by: Little Tinker on 24-07-06, 12:43AM
Scissor Lift Safety Training

 
 
As required under the Occupational Health and Safety Act, scissor lift operators must be deemed as competent operators.

Competent scissor-lift operators must know not only how to operate the particular class of scissor-lift to which they may be operating but also be aware of hazards associated with the work they have been asked to do; they must be able to operate the scissor-lift in a manner that protects both their own safety and the safety of others in the workplace. It is the responsibility of the employer to establish a worker's competence to operate a scissor lift.  This is done through training and effective supervision.

That is why drivers are not allowed to operate or load cages onto lift, because DRIVERS ARE NOT TRAINED.

Realisticly, if your asked you should refuse, on the grounds of if i cant load them on and theres only 1 backdoor person available, how does he load from below,,,,CLIMB UP >:(>:(

I have tried to find the actual answer, but if you ask the mm for a copy of the h&s rules they should be in the book.


Hope this helps

;D ;D






I have a simple philosophy: Fill what's empty. Empty what's full. Scratch where it itches.
Title: Re: Backdoor accidents
Post by: fatmanpoop on 24-07-06, 11:48AM
The scissor lifts are supposed to be sunk into the ground a bit so when the plate drops to off load the stock it should be almost level, As it states on the sides of the cages (blue segment) use two people on uneven ground or tail-lifts ;)

anymore rsu please
Title: Re: Backdoor accidents
Post by: Bearman on 25-07-06, 11:55PM
Maggie the 2 man rule is for tail lift deliveries not the normal backdoor of larger stores. On lager stores it is better to have more than one person unloading and in most cases that happens but when you are loading from a tail lift onto pavement then it should always be at least 2 people.
And with the ambient having so many bottles of water on one cage then it needs 2 people as i myself only 2 days ago tried to move a cage laden with to much on it and because the shop is on a hill the cage spun and so i have a sprain in my shoulder muscle because of it.
Title: Re: Backdoor accidents
Post by: Little Tinker on 26-07-06, 10:20PM
Be careful bearman, if they ask you how your shoulder was strained, be careful about answer.

I had six months off from my shoulder muscle snapping  :(

Its official name is rotator cuff impringment, and it could happen to you, so be careful m8:)



I have a simple philosophy: Fill what's empty. Empty what's full. Scratch where it itches.
Title: Re: Backdoor accidents
Post by: Geezer100 on 28-07-06, 03:09AM
Many thanks to the Middcomp driver tonight...
While swinging round in the yard, he managed to hit my gate. Now it's bent, and will not shut properly and can't be locked. Trailer also damaged.
Duty manager informed, who happens to be warehouse manager as well. Not impressed.
Dot comedy van was in the yard, I asked dot comedy driver to move it. Went to let wagon in, informed him that it was there and was going to be moved.
I'll be ok he says, just watch my back end on the dot comedy van down the bottom near the bins.
A bit later Crash!
Everyone in yard looks.
Looks like it could be a new gate job!

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Geezer100 on 28-07-06, 03:17AM
oh, I forgot to mention. He wasn't Polish! He was English.
So it rules out that it's the Polish drivers.
No doubt I will get hauled in office tomorrow to give statement.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Chairswan on 28-07-06, 03:31AM
Statement tommorow Geezer ???
When i had another English agency driver take the shutter out of the wall, the driver & myself had to write statements within 10 minutes of the incident happening >:D
By tommorow geezer you would of forgotten what happened last night ;D

may the force be with you
even when it isnt!
Now the latest moderator to hit the fold!
Title: Re: Backdoor accidents
Post by: Geezer100 on 28-07-06, 03:45AM
Duty manager was informed as soon as wagon had finished backing onto bay.
Three were several memebers of staff in yard at time.
It was 10 mins from home time.
I had to write it in Log Book, and write a request for In-store Technian to look at it tomorrow.
Duty manager at the time was the warehouse manager, so he was not impressed to say least.
Funny that no-one wanted me to write a statement. I did give him a verbal statement of what happened. I was under orders of driver to watch the back end to make sure it didn't hit a dot comedy van! which is damaged anyway!

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Geezer100 on 28-07-06, 03:47AM
I will wait till the new GM finds out tomorrow what has happened, the brown stuff will hit the fan big time.


Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Bearman on 28-07-06, 11:52PM
and were you watching then Geezer or were you like alot of backdoor men and just open the gate and walk off or chat with ya mates and watch the driver but not actually help????
Title: Re: Backdoor accidents
Post by: Geezer100 on 29-07-06, 01:52AM
I was watching the back end like I was asked too. From the position I was in, I could not see the front of the trailer, only a drivers mirror.


Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Geezer100 on 29-07-06, 02:16AM
A little update on the crash.
In-store technian looked at gate. Nothing he can do, but photos of gate need to be taken for insurance purposes, as it's to be an insurance job.
Boss asked me to ring midd-comp to find out details of driver, vehicle etc.
Rang midd-comp, lasses in transport knew nothing (what's new?!)
Got put through to Transport manager, who also knew nothing, but took my details and would ring me back. Typically he rings me back when i'm on my break.
I rang him back when off break. Turns it driver had not reported it (naughty naughty). Photos taken of trailer damage. Drivers details given, along with trailer number and veichle reg. Turns out to be an agency driver.


Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Geezer100 on 29-07-06, 03:33AM
forgot to mention that when I rang back, was told that they were waiting to interview driver.
As yet no-one hs sat me down, and said let's write down what's happened. Tomorrow(sat) is my day off, so it will be Monday before it's done, if it's done.


Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Chairswan on 29-07-06, 04:11AM
Geezer do you have pictures for the VLH gallery ???

Title: Re: Backdoor accidents
Post by: Geezer100 on 29-07-06, 05:01AM
Picture of gate can be taken, but sadly picture of trailer was not taken, as I was unable to take a decent shot without moving the side panel of the unit (it's move to allow easy access to air-lines etc). I was not prepared to do that.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Geezer100 on 29-07-06, 08:00PM
Perhpas some1 at midd-comp can get pcitures, as no doubt the trailer will be out of action, and parked up somewhere marked not to be moved/used. Untill this claim has been sorted out. From what I understand it's all an inusrance job. But if the driver was agency, if he admits it's his fault (cos it sure as heck aint mine!) will they claim off his inusrance or will it be internal insurance?

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: fatmanpoop on 31-07-06, 11:27AM
Sounds like the driver deserves a values award, i think he done well, Made the yard bigger for everyone else and made the delivery, Why did you allow other staff in the yard knowing there is a lorry about to manouver then Geezer ???  Did they all have Hi-viz jackets on[?] Was you wearing a Hi-viz jacket letting the driver in[?] shame Harlow don't deliver there ;)
Title: Re: Backdoor accidents
Post by: Bearman on 31-07-06, 05:32PM
You are right Fatmanpop and i wonder just how much of that yard was full of RSU and cages blocking up the yard for the wagon to swing round in. Easy to blame the driver and if the yard was clear then maybe it was his fault but like most stores the yards are always full of sh** and the wagon is expected to go round it. Shame backdoor man don't take as much interest in clearing that ???? ;)
Title: Re: Backdoor accidents
Post by: Faceandgo on 31-07-06, 08:36PM
This is starting to look like a blame the backdoorman thread!

"This topic is for members to mention accidents on Backdoor, preferably involving people unloading trailers; or trucks involved in incidents at a stores yard."

Not for others who wer'nt there to apportion blame!





take two cages onto the shop floor? not me i just   faceandgo! (moderator)
Title: Re: Backdoor accidents
Post by: Bearman on 31-07-06, 10:47PM
faceandgo no one is blaming anyone but there are two sides and as i read it the driver was to blame for the gate so we are lead to believe and we are just making our point that at some stores backdoor staff are no help what so ever therefor everything falls on the driver when in fact you are suppose to help the driver if asked and in some yards that help is needed as the yard is so full that turning a artic is just not as easy as some think, but they are the people who are quick to pass the blame. So i take it from your comment you are blaming the driver without being there yourself.
Title: Re: Backdoor accidents
Post by: Faceandgo on 01-08-06, 01:38AM
Bearman
I commented that is was turning into a blame the backdoorman thread. re-read the last two posts,your own and fatmanpoops's there's not a word about did the driver.....but a lot about the backdoorman/yard.
I ALSO said "Not for others who wer'nt there to apportion blame!" At NO point have I said it's the drivers fault.
I WAS'NT there, I DON'T know.









take two cages onto the shop floor? not me i just   faceandgo! (moderator)
Title: Re: Backdoor accidents
Post by: Geezer100 on 01-08-06, 03:52AM
quote:
Originally posted by fatmanpoop
[Why did you allow other staff in the yard knowing there is a lorry about to manouver then Geezer ???



They were dot comedy drivers tcuked out of the way in their shelters, loading/unloading their vans.

quote:

Did they all have Hi-viz jackets on[?] Was you wearing a Hi-viz jacket letting the driver in[?] shame Harlow don't deliver there ;)



As far as I am aware, they all had hi-viz jackets on.
Mine was on as well.



Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: fatmanpoop on 01-08-06, 02:08PM
Thankyou for the answers Geezer, Both myself and Bearman was not putting the blame on you or the driver for the incident but just pointing out what normally happens at stores nowadays and if the yards are kep't clear then accidents like taking out gates/fences and lamp posts or even dot comedy vans(sometimes) can be avoided and hopefully nobody gets hurt in the process, It does get anoying sometimes though when a gate opens for a driver via twist of a key in the warehouse or gate and everyone is watching a driver struggle to turn and get on the bay, Thats when the hand brake comes, on engine off and wait for the yard to be cleared before stores have the load which they are waiting for,
Title: Re: Backdoor accidents
Post by: Bearman on 01-08-06, 02:44PM
thankyou fatmanpop i am glad you see the point . Faceandgo your point seems to be protecting the backdoor man when we were not blaming him directly but as fatmanpop points out that if yard managment was better sorted these problems would not be a issue.
The reason this subject angers me is i am fed up of backdoor men who do not help the driver but are very quick to comment about his driving. On this matter i was not there as you point out so i don't know who was at fault in this case but i have been in many stores that we at Harlow service and in very few have i had the help from the backdoor men. They open the gate by switch at the backdoor and stay in hiding until the truck is on dock or they come and open the gate and walk off to carry on their chat with their mates. whilst you are reversing they let other staff walk in the yard which also causes a hazard. So my point to all this is if we all work together then as Fatmanpop says there would be no accidents and everyone would be happy but till then this suject will go on.And i don't put all this down to the backdoor man but to the store manager who should train his or her staff better and check the yard to be sure there is enought room for the deliveries but they don't so so the probel continues.
Title: Re: Backdoor accidents
Post by: Chairswan on 01-08-06, 05:53PM
Thats's a good point there Bearman mentioning training, it's up to the Backdoor section manager or in todays situation backdoor Team leaders to incorporate the appropriate training Bronze, Silver & Gold.

What i believe happens in many stores including my store is that there arn't enough staff to cover the shifts needed, so when a lorry comes into deliver at a store the usual backdoorman is off sick & no-one backdoor trained is there to cover that shift, so MM will bring someone from the produce section to unload the delivery, who are seldom trained or given PPE for the job.  If they were to have an accident stresco will wash their hands of it, even more so if a driver was to bring down a gate post whilst he or she shunts through the mess of the yard because no one has been able to do it that previous morning, then MM are or should be liable because they're not doing their job of insuring the backdor is clear>:( >:D

As a backdoorman i apreciate that my store is not easiest of all stores, i always make sure i stand in the proper position so the driver can see me in their mirrors, i always wear my vi-viz jacket, if the driver is looking the wrong way when backing in that's their problem if they take out the shutter runner>:D :-[

Title: Re: Backdoor accidents
Post by: on 02-08-06, 05:34AM
we have a well old store rite no funky hitec lifts rite but the depos still but pallets on the back it takes 6 of us who are bk door trained to get these pallets off the wagon coz we havent got the stuff we need this 1 time the sent 2 pallets of coke o the back the as soon as we started 1 the first 1 fell of the bk of this lorry and when every were the second was the same and this other time the sent a driver with a falty tail lift he didnt even speak english and like £1000 pound of wine fell of the bk and i have never seen a manger move that fast lol
Title: Re: Backdoor accidents
Post by: Geezer100 on 02-08-06, 03:38PM
Dr Greenthumb, I am having difficulty understanding your post.
Perhaps you could edit it so it makes more sense.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: hotlips on 02-08-06, 06:25PM
Well I also have trouble deciphering it too. RITE.
Please dr Greenthumb take a little time to preview your post before posting it we would appreciate it because I think that you might have an interesting post from what I could gleen out of it.


North/South divide is being sorted
Title: Re: Backdoor accidents
Post by: fatmanpoop on 02-08-06, 08:54PM
Did you type that with your thumbs Dr ???

Anymore rsu please
Title: Re: Backdoor accidents
Post by: Geezer100 on 04-08-06, 03:32AM
ok, think i have translated it, i have had to add bits into it to get it to make a bit more sense. These bits are in brackets.

Translation:
We (dr. Greenthumbs store) have a really old store right. No Hi-Tec lifts right. But the DC's still put pallets on the back of the trailer. It take 6 of us who are back door trained to get these pallets off the wagon, beacuse we haven't got the stuff (equipment?) we need. This one time the (DC?) sent two pallets of coke on the back of this trailer, as soon as we started the first one (handballing it?)it went everywhere, the second one was the same. Another time they (DC?) sent a trailer with a faulty t/lift. the driver didn;t speak much english, about a £1000 worth of wine fell of the back (of the wagon?), he has never seen a manager move so fast.


Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: The Mrs on 04-08-06, 03:46AM
Dr Greenthumb, first of all, WELCOME to VLH  ;D

Second ... just ignore this picky lot. I understood you. :)

The Mrs (Administrator)
Title: Re: Backdoor accidents
Post by: Geezer100 on 04-08-06, 04:10AM
glad u understood him the Mrs. I think your one of the few who did

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Anne on 04-08-06, 04:24AM
I understood the post no problem. Welcome Dr Greenthumb.  ;D

Muppetry in motion !
Title: Re: Backdoor accidents
Post by: Chairswan on 04-08-06, 04:44AM
Right going back to the subject:(I've read the post well by the way) 8)
Everyday this week i've had at least one broken wheel from one delivery everyday, has anybody had this phenominum in recent weeks, it's becoming a pain in the arse despite some of them coming along with stickers on them>:(

Title: Re: Backdoor accidents
Post by: Bearman on 04-08-06, 11:15PM
Chairswan its good to hear that you are one of the few backdoor men who does his job well and whilst you are like that your store will be accident free in the yard anyway and i hope your TM appreciates your good work.
As for the wheels on the cages you find one and put on the sticker we take it back and it comes off at the rsu to be repaired or sc**pped  ??? [?] WRONG!! they put it back in the cages that go back to the main depot get reloaded normally with the fruit juices and sent back out again UNLESS the wheel has come off completely then it may get dumped. I have to say having worked for other supermarkets Stresco have the worse cages. But what do they care they don't have to work with them ;) ;)
Title: Re: Backdoor accidents
Post by: fatmanpoop on 08-08-06, 07:00PM
Not only have we problems with the wheels, some of the sides of the gold/red cages are broken sticking out which could do someboby a nasty injury getting stabbed with those wires>:(

Anymore rsu please
Title: Re: Backdoor accidents
Post by: Geezer100 on 09-08-06, 02:56PM
Yesterday I gave a trolley lad the biggest b**lo*k*ng I have ever given some1.
I went to let m/wich in, Hire trailer, with a 6 legger so quite tight to swing round.
The trolley lad comes down with a broken torlley and waits at the bottom of dot comedy ramp out of the way. Wagon starts to move.  He then stops to allow dot comedy van to come in and park up. So waht does the trolley lad do? Start to walk across dragging the faulty trolley. I get hold of the trolley, lob it across the other side of yard and yell at him to stand in a place that's out of the way.
When wagon has finished moving, I b*****k the trolley lad big time. Then tell him that all the trolleys lined up there, can be put circulation cos Symonds Hydroclean have checked them all.
Result: One sheepsih looking trolley lad who won't do that again.


Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Chairswan on 09-08-06, 04:56PM
Yes Geezer that's another way of averting a disaster, i take it the trolly boys arn't informed of the H&S issues regarding placing the faulty trollies in the yard when a vehicle is turning around & nearly squashing him ??? >:(  
In nearly all stores there is a sign outside by the gates explaining 'only one vehicle in the yard at all times' but then you get the odd courier who thinks because he's a courier delivering to your store he think he's exempt from that rule, when he's not!! >:D
If the vehicles in the yard were to colide with each other it's down to the backdoor person because he or she let him in:-x

Title: Re: Backdoor accidents
Post by: Geezer100 on 10-08-06, 03:59AM
Chairswan, regarind the one veichle in the yard rule.
We do let courier firms in, when the wagon is safely parked up, and being unloaded.
Or, two wagons pass each other in yard, one on way in t'other on way out.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: Geezer100 on 17-08-06, 04:14AM
Not exactly an accident, but lovely deliv tonight from midd-comp.
my dolly of meat, and 1 of produce all over back fo trailer. Me, the driver and 3 GA's ended up picking stock up and re-stacking it on another dolly.
Unable to take pictures, as the driver hadn't got the lights on, so too dark.

Northwich Back Door Men have been renamed TOPS = Tidy Other Peoples S**T
Title: Re: Backdoor accidents
Post by: jb66 on 17-08-06, 04:07PM
Pallet of flour fell on Tuesday, driver could not stop it as tail-lift bent downwards due to the weight, I think underslung should be used for tail-lift stores first.  Too many times underslungs are going to stores with loading bays
Title: Re: Backdoor accidents
Post by: Chairswan on 17-08-06, 07:54PM
jb66 - shouldn't the driver have asked you to put up the tail-lift flaps before proceeding to place the pallet of flour on to the platform, it's happened a few times at my store, it's an accident that is very easily preventable:-x>:(

Title: Re: Backdoor accidents
Post by: jb66 on 18-08-06, 09:55PM
Apparently Driver asked for it to be down as it was too big to fit on the tail-lift, a pallet is larger than a tail-lift
Title: Re: Backdoor accidents
Post by: Little Tinker on 20-08-06, 01:24AM
CS i tend to agree about the flaps :)


I have a simple philosophy: Fill what's empty. Empty what's full. Scratch where it itches.
Title: Re: Backdoor accidents
Post by: fatmanpoop on 20-08-06, 09:44PM
Thats the sign of a simpleton moving a pallet of flour weighing 20 tonne on to a tail-lift with the flaps down. Might as well not bother using the tail-lift let it roll out the back of the trailer, Lucky no one turned into a jam doughnut getting splattered.
Title: Re: Backdoor accidents
Post by: jb66 on 20-08-06, 10:53PM
a few people were "ghosts" though lol
Title: Re: Backdoor accidents
Post by: Chairswan on 20-08-06, 11:13PM
Fatmanpoop i understand a pallet of flour weighs about a tonne & a quarter each, 20 tonnes ??? , if it were more than one coming off at the same time possibly yes ;) :-x

Title: Re: Backdoor accidents
Post by: Little Tinker on 21-08-06, 12:10AM
On the old tail lifts, ie 4000's you have no flaps on the side only front flaps,( remember the side gaurds ) i have found that it may dip a bit but the tail lift will actually talke a pallet of coke or flour, there about the same weight  ;D ;D


I have a simple philosophy: Fill what's empty. Empty what's full. Scratch where it itches.
Title: Re: Backdoor accidents
Post by: jb66 on 05-09-06, 10:52PM
Bad Accident at my store last week, Backdoor man called for help several times but no one turned up so decided to tip the wagon himself, first cage was a dairy cage and it fell on top of him.  He now is in hospital with a shattered leg and may never be able to walk properly again.  There is also a pot hole just where the plates land so probably got stuck in there.  Had the bigwigs in this week asking me allsorts because I trained him.  They say he should never have touched the cage on his own but I know how difficult managers make it for you to get help.

Comments like:

"cant you do it yourself"
"there is no one available"
"Just get Mr X" (Even though he isn't trained)
"Just get Mrs Y" (No safety shoes)

I can totally understand why he felt he had to tip it, with all the pressure of getting the split done and to try and fit in his breaks because if you don't take them then your told  "that's nobody's fault but yours" and you loose them.

Its a shame it took something like this to change the way the managers react when we ask for help.  Now were getting over ten people trained with safety shoes and should be getting new tarmac at the backdoor.  I'm just glad I'm good with the health and safety book and I'm sure he will be entitled to a claim.
Title: Re: Backdoor accidents
Post by: Chairswan on 06-09-06, 03:56AM
Sorry to hear about your mate jb66, hows he doing now ???
That is just another example of stresco's attitude towards staff's H&S, if the colleague demanded someone to be with him at the time, then it should of been MM's responsibility to make sure there is someone before he started tipping the delivery>:( :(
The pothole you mentioned, was it logged in the logbook as it's a potential safety hazard[?] If it has, then his arse would of been half covered at least >:D

Title: Re: Backdoor accidents
Post by: jb66 on 06-09-06, 11:40AM
He got out yesterday, he has 7 pins in his leg.  Yeah its in log book, Tesco swaid someone was on the way so its his fault, they still need to get statement from him though.
Title: Re: Backdoor accidents
Post by: Chairswan on 07-09-06, 03:43AM
It's a good job that the pothole is mentioned in the logbook, otherwise your colleague concerned would be in deeper poo >:D
Stresco could be partly liable if the work could of been done at an earlier stage:-x

Title: Re: Backdoor accidents
Post by: fatmanpoop on 08-09-06, 09:26PM
I'm sorry to hear about the accident at yor store Jb, Hope he recovers quickly, Maybe its time everyone starts doing the job the the way they are suposed to ;)
Title: Re: Backdoor accidents
Post by: Geezer100 on 19-09-06, 03:48AM
think I have a problem with Agency Drivers and my gate!
M/wich turned up tonite, opened one 1/2 of gate. Went to open other, and driver has "forgot to apply h/brake". Rolled forward bending the metal bolt that locks the gate to the ground.
it could not be moved back or forwards, and has had to be cut of with a circular saw that the passing builders doing the dot comedy extension had. Driver admitted in front of a section mngr and a senior mngr it was his fault.
He caused damage to his unit - namly the plastic visor at the top of windscreen.
I was unable to take pictures, cos my head was in the clouds this morning when I left home, and 4 got my mobile phone.

Now, I do not hold a LGV class 1 licencse, nor a car license, only a provisional one.
But I am 99% if not 100% sure, that it's SOP to apply the h/brake when parked.
Perhaps a driver can confirm this?   ???
The reason the driver gave for not applying it, was that he thought it was in reverse!

Title: Re: Backdoor accidents
Post by: Chairswan on 19-09-06, 04:19AM
Well im no HGV driver, but i do have a car licence & when i learnt to drive a car which weighed just less then a tonne, i was taught to apply the handbrake everytime you stop at a junction, at lights & before you switch the engine off, im quite shall it applies to 40 tonne HGVs too >:D  ;) :-x :o
It's a shame you didn't have your camera phone with you wasn't it ???    :P  
At one store they had a polish driver who as he went out took of the store, he caught the trailer curtain a heras fence outside the yard & ripped half of it open, luckily he would had to pick half a load of stock from the ground before he knew what happened>:D:-x
Now it's time to get the cloak & dagger out!

Title: Re: Backdoor accidents
Post by: Geezer100 on 19-09-06, 04:23AM
Yes, I have had a few car driving lessons, and been taught the same, so surely same with a HGV. with a 12m trailer.
i don't think it was my day today - any chance when I go to sleep, that I can wake up and do it all over again (like the film GroundHog)
First of all I leave l8, then the cash machine has no money,  then I relaiese I leave my fone at home, and I very nearly l8 for work!

If any1 can wing it with the big man up there (assuming there is 1) please do.
Title: Re: Backdoor accidents
Post by: keithwill73 on 19-09-06, 09:38PM
Talking of accidents how is the state of your flooring in the warehouse and loading bay. ours is dreadful. and how do they repair it bung some stuff in holes like plumbers mate lasts a week . . this still ongoing from a bodged refit in 03. lost count of number of cages going over . good job we fit have to be to run away

it was good once
Title: Re: Backdoor accidents
Post by: Geezer100 on 20-09-06, 02:39PM
W/house floor not to bad, but produce chiller floor?
Once lot a cage wheel on a full cage of juice in there (we put all fresh deliv except meat in there) good thing I can run! Still nout done
Title: Re: Backdoor accidents
Post by: Chairswan on 20-09-06, 04:19PM
Will be interesting to see how many people does it take to injure themselves due to pot holes developing on warehouse floors before the company decides they need to take action & if they do will they pay out for the proper materials to be used for that job ???  >:D :-x

The last time my store warehouse had some potholes filled, they used tacky cement based filler which a year later has now started to errode resulting in another hole appearing again :(    :P     Previously contractors have used a vinyl based material to fill them which are excellent, but obviously stresco think that's too expensive :-\  :(

Title: Re: Backdoor accidents
Post by: maggie on 20-09-06, 09:46PM
come and look at ours been in log book everyday since starting log book and when it rains you need a brolly all duvets and pillows wasted gone moulded with damp and rain in eletrics is quite amusing for us we just go sit upstairs have used same stuff as you waste of time put metal strips down now its trip as you walk
Title: Re: Backdoor accidents
Post by: Geezer100 on 21-09-06, 03:36AM
Our 'cowshed' floor becomes a paddling pool when raining, due to the water running down off the side of guirders, and forming a big puddle
MM know about it, and apparently nothing can be done. Just keep clearing it up.
Title: Re: Backdoor accidents
Post by: BLUE MOON on 22-09-06, 07:53PM
log book my arse !!! who really takes any notice of them ???? face it guys and girls they only care if the problem stops £££`s going in the till !!!!!

"I see the damage done by the enemy....but I also see the spirit of an unconquerable people."

Title: Re: Backdoor accidents
Post by: Sanmay on 23-09-06, 03:51AM
Wow BM ...long time no hear, where the devil you bin?? ;D

Sanmay (Moderator)

I'm the oldest swinger in town
Title: Re: Backdoor accidents
Post by: billybong on 25-09-06, 04:18PM
Nearly all TESCO LGVs have an Audible Safety Buzzer (ASB) that sounds if the Handbrake has been left off and the door opened, this is to warn Drivers to apply the handbrake and hopefully prevent runaway vehicles. :-[
However the ASB you experienced was Another Stupid Bug**r that need to think what he is doing.>:(


It's hard to make a comeback, when you haven't been anywhere
Kindest regards.
Billybong.
Title: Re: Backdoor accidents
Post by: Geezer100 on 27-09-06, 03:59AM
This wasn;t a Tesco LGV, it was a subby unit, so may not have been agency dreiver, Subby driver.
My apologies.
Title: Re: Backdoor accidents
Post by: on 06-10-06, 01:58AM
I was unloading a wagon one day, and the driver was pushing the pallets of OJ/Water/Lemonaide from the front of the wagon to the back, and i would move it over the plates.. and down to the next person.

I did this a few times, and turned around and a pallet of OJ was comin streight for me, and hit me at speed. The front of the pallet, where the "arms" attach onto, went over my steel toe cap and wedged inbetween my foot and the steel, and crushed my foot. I went back onto my arse with my foot still underneath the pallet.

An accident report was filled in, and I was sent home ealry    :P  
Title: Re: Backdoor accidents
Post by: Anne on 06-10-06, 02:02AM
That sounds like quite a nasty injury. Has there been an investigation, or any other comeback from the comapny with regard  to this?

Anne (moderator)
Muppetry in motion !

There is a pot of gold at the end of the rainbow.
Title: Re: Backdoor accidents
Post by: on 06-10-06, 03:21AM
Nope.. my store is pretty clicky. If i was to bring anything up. i will spend my days doing all the c**ppy jobs. its best if i leave it.

Another thing i remember was when our store was going through its refresh.. and the warehouse and yard was being extended.. in the winter... we had a long/high ramp running down the side of our yard for about 30mtrs.. it was made of scafold polls and planks and was very narrow. it was snowing heavily at the time. and we had to push cages up the narrow wooden ramp covered in snow. with no gloves at 6am and again at 3pm.

it would take 2 people per cage to just about make it up. and everytime.. we would hit our knukles against the scafold poles, or fall over, or get hit in the shins/ankles. and there was a gap on the top of the ramp, which we would hit and sometimes cages would tip over.

it has got to be the worst thing I've ever experienced in work. and naturaly, the managers would all wait at the top of the ramp to take the cages into the warehouse. and a the time. and only 1 of us was back door trained at the time.
Title: Re: Backdoor accidents
Post by: Anne on 06-10-06, 03:37AM
Did you raise an issue with the health and safety rep at the time? For no other reason than that this does not seem to me (  with the little backdoor training that I have had) to be a correct and sensible way of protecting your back against injury.. as per the guidelines and posters issued by the health and safety executive, working hand in hand with Tesco.

Anne (moderator)
Muppetry in motion !

There is a pot of gold at the end of the rainbow.
Title: Re: Backdoor accidents
Post by: on 06-10-06, 03:54AM
I dont know who.. or even if i have a H&S rep. and I've been there 5years!
Title: Re: Backdoor accidents
Post by: Mab on 11-10-06, 11:58PM
Another case of someone jumping up to grab the hook for the bulkhead, the hook went straight through his hand and was left hanging by his hand shouting for help. The driver and backdoorman had to lift him off the hook and put a stack of green tray under him for support. This happened about 11am in our 2nd Harlow of the day. I was doing the late shift and when I was unloading our 6pm Harlow (same trailer) there was skin and blood still on the hook  and bulkhead.
Title: Re: Backdoor accidents
Post by: hotlegs56 on 12-10-06, 07:22PM
These dont sound like a cut finger injury, but very serious ones..... is anybody doing anything about the h&s issues, what rules are being flowted, who's responsible!!!! Come on something has to be done nobody goes to work to gain some serious injury for the h3ll of it >:(
Title: Re: Backdoor accidents
Post by: jb66 on 17-10-06, 04:00AM
quote:
Originally posted by Mab

Another case of someone jumping up to grab the hook for the bulkhead, the hook went straight through his hand and was left hanging by his hand shouting for help. The driver and backdoorman had to lift him off the hook and put a stack of green tray under him for support. This happened about 11am in our 2nd Harlow of the day. I was doing the late shift and when I was unloading our 6pm Harlow (same trailer) there was skin and blood still on the hook  and bulkhead.



Also happened in our store a few years back
Title: Re: Backdoor accidents
Post by: jb66 on 22-10-06, 02:39AM
As usual a Car was sc**ped on thursday by lorry trying to turn into our yard.


And another this time it was a car not a lorry.  We havea  barrier to stop traffic to let lorry in and a car drove through it snapping it in two, moved the barrier out the way and the car just drove off.  Must have been a write off... weird will get a photo on monday
Title: Re: Backdoor accidents
Post by: on 09-11-06, 02:49PM
The person crushed by the falling gate, was a backdoorman at Leyton.

Typical Tesco problem, small yard and big lorries, reverse them in from the road, he hit the gate, it fell, he dead !!!!

A hard way for the firm to learn a leason, but now the store is 10m Rear Steer only, so that they can turn around in the yard

"i'm in charge", "wheres my hut", "dont park there"!
Title: Re: Backdoor accidents
Post by: jb66 on 10-11-06, 10:32PM
http://web.ukonline.co.uk/james.buchanan666/Photo-0003.jpg
Title: Re: Backdoor accidents
Post by: on 19-11-06, 02:12PM
there was a nasty one at my store at the beginning of the year, we had a team of staff from a new store that was opening over 2 train them up and on the monday morning, because it was a delivery day i ended up training one of them on how to bring in deliveries, even though there was 2 of us there to pull it in the driver decided to come down off the back of the lorry and unload it with us, we got2 the last 2 cages and as myself and the girl i was training put the 1st of those 2 on 2 r lift the driver decided to pull the last 1 in on his own, the front wheels went down into a small hole in the concrete outside and the driver didn't notice, then the wheels went back down the slope leading into the warehouse but rather than letting go of the cage the driver kept pulling and the top of the cage fell onto his feet, the shock of it then caused him to fall backwards and he hit the warehouse floor with a smack, then when the paramedics got there after giving him gas and air they got him to pull himself up onto a strecher, he spent 3 days in hospital and was then sent home with what they thought was a bruised spine, 1 week later the pain still hadn't gone so he went back and had a 2nd x-ray done, he had actually fractured a vertibrate and has since sued the hospital
Title: Re: Backdoor accidents
Post by: iworktoohard on 27-11-06, 04:25AM
wey! i'm pleased. just had dinner with a bunch of managers and colleagues for xmas, and was speaking to my manager, and we plan to get the risk assessors back in to give us an updated assessment. it hasnt been done in 5 years, and we've had a hella lot changed since then. \m/
Title: Re: Backdoor accidents
Post by: Chairswan on 27-11-06, 05:37AM
But how long will it take to actually have it corrected in time before another accident happens ???  >:D

Title: Re: Backdoor accidents
Post by: iworktoohard on 27-11-06, 09:42AM
very few accidents happen in my yard because it is relatively quiet. and since they changed the padlock on the gate for the yard, i am the only person in the entire store with a key! no more dot comedy drivers trying to nip behind reversing wagons \o/. But speaking of time frames, if the posts in here are correct and there are only about 8 risk assessors left, i'd best press on with getting our store booked!
Title: Re: Backdoor accidents
Post by: I.AM_a driver on 22-12-06, 07:30PM
In our store (superstore, 8 vans) we all have keys for the back gate on our van ignition keys, we are not allowed to enter or exit whilst there are HGV's manoevring and we are definately not allowed to let HGV's enter the yard without approval from the backdoorman (sorry not very PC).

No accidents from this way of working (yet!).

you shop, I drop
Title: Re: Backdoor accidents
Post by: tarquin on 08-01-07, 01:56AM
Friend had accident on back door at stow.
fell over on dockleveler put hand out to stop himself caught finger on door runner.
3 stitches in finger 2nights off.
Didnt have gloves on as they are kept where the night managers cant find or issue.
Asked for gloves after and issued with the grey ones used on shop floor.
Kind driver from Hinkley has now given him an old pair of the same the drivers where.
When he came back to work expected to still tip and fill deliveries.   :P  
Title: Re: Backdoor accidents
Post by: Geezer100 on 08-01-07, 02:04AM
Accident at my store last Friday,
backdoor man unloading trailer with driver, no lights in back of trailer. Driver asked for assitance with full cage of petfood as it was difficult to move. backdoor man gave him assitance, pushing the cage while the driver pulled it. In the middle of the cage, stacked above cage height was a 4 pack of dog food. It fell on his head (not hard) but enough to cause a slight mark on head.
First aider called to backdoor (I hadn't started at time, otherwise I would have dealt with it as a first aider), accident book filled in. Warehouse mngr adn duty mngr called. Photo's of cage taken.
Apparently, it will be passed back to Middleton Grocery (where cage was assembled) and MTS (where cage was loaded on trailer for my store).
the backdoor man has been fine since, but was a bit shaken at first (understandbly).

I do belive that nothing is supposed to be stacked above height of cage.
Title: Re: Backdoor accidents
Post by: irishtescoworker on 08-01-07, 06:10AM
One girl, who was very petite, in my shop was unloading a chill delivery and a full cage of butters and juice fell over on her. Luckily the driver was a strong lad who managed to lift it off her. The manager on duty told her to go upstairs relax have a cup of tea and see if she was up to continue her shift. The driver told him that if he didn't take her to the hospital to get checked out, he would and he would leave it up to the manager to explain why a tesco lorry was blocking the entrance to the local A&E. She was lucky she wasn't killed!
Title: Re: Backdoor accidents
Post by: anon1988 on 30-01-07, 01:19AM
Hey,

I work as a backdoorman in one of the Inverness stores aka "Tesco Town" and i have seen quite a few accidents in my short 2 years there.

Last year our scissor lift was out of action and we used the tail lift to unload the agency delivery. we were pulling a Diet Coke MU off it and as it was lowering, the thing keeled over and hit myself and 2 other GA's. many of us were bruised and the store ignored all the pleas of staff to repair the scissor lift.


About 4 months ago i was backing a Livingston Fresh wagon onto the door and the driver wasnt paying attention to me and failed to notice he was driving the trailer up against me and i was momentarily impaled between the scissor lift and the tail lift of the trailer. the store yet again brushed this under the carpet.

and 3 weeks ago our trading manager had a 17 year old GA load a Deansway wagon with RSU using the tail lift. as you know you need 2 trained store staff. the GA was only trained unofficially by me and had begun to load it when the rear plate of the tail lift collapsed and a full cage of RSU had come down on top of him. all the store did was ban him from the yard as they claimed he's under age. bulls**t!!! hes only under age to back a wagon onto the dor as i argued with them over.
Title: Re: Backdoor accidents
Post by: Bigfoot on 30-01-07, 02:31AM
Quick question anon, why were you behind the wagon you were backing on ???

"Full load of banana MU's?"
Title: Re: Backdoor accidents
Post by: Chairswan on 31-01-07, 04:01AM
Anon1988 - surely if your scissor lift broke down, MM should cancel the delivery schedule on H&S grounds or would not fill the shelves ???
Try answering that question when someone gets flattened by a pallet of diet coke   :P    :(

Title: Re: Backdoor accidents
Post by: iworktoohard on 31-01-07, 09:37AM
had a Hinckley dolly go over last week.. Salad trays at the bottom, heavy loose fruit (apples and pears) at the top. nice fruit salad on my loading bay. luckily the driver was behind the dolly not infront of it, and i was just walking up to it. otherwise it could've been..unpleasant.

the alarming thing was that the base of the dolly with 2 trays of salad shot backwards towards the headboard of the trailer whilst collapsing due to the weight! meaning anyone who was at the front of the trailer undoing straps coulda had a high speed dolly hit them in the lower leg.

Still considering my store lucky for accidents though. nothing major in my memory.
Title: Re: Backdoor accidents
Post by: I.AM_a driver on 10-02-07, 05:07AM
Something strange was going on with one of the dot com dollies tonight, I wonder what the morning pickers will think....

http://file024a.bebo.com/8/large/2007/02/10/00/7619691a3558193852b619073767l.jpg

Wasn't me I swear!

you shop, I drop
I.AM_a driver
Title: Re: Backdoor accidents
Post by: Geezer100 on 12-02-07, 01:30AM
Either that, or someone hanging upside down from ceiling!
Title: Re: Backdoor accidents
Post by: jester on 12-02-07, 07:00PM
Spidermanager?

The artist formally known as Shopfloor.
Title: Re: Backdoor accidents
Post by: Chairswan on 12-02-07, 09:39PM
All in all, it's done by someone who sufferes from lazyitus, they saw the trays on the floor & decided to just put the dolly wheels on top >:D
Still it could also be an accident to happen being on the backdoor:-x>:(

Now it's time to get the cloak & dagger out!

Psycho eyes (Moderator)
Title: Re: Backdoor accidents
Post by: Bigfoot on 13-02-07, 03:19AM
Any comp drivers willing to take that back to the RSU?

"Full load of banana MU's?"
Title: Re: Backdoor accidents
Post by: I.AM_a driver on 13-02-07, 05:35PM
quote:
Originally posted by Bigfoot

Any comp drivers willing to take that back to the RSU?

"Full load of banana MU's?"


Only if it had dolly clips in the top (or bottom) and there was no plastic or cardboard produce packaging inside the boxes!

you shop, I drop
I.AM_a driver
Title: Re: Backdoor accidents
Post by: ali p on 23-02-07, 03:47AM
quote:
Originally posted by Tilltart

be posh get your own dot comedy yard lol

"Turn left at this Tesco, straight on till you reach another Tesco, over the bridge to a small Tesco and the Post Office is opposite where they're building a new Tesco"


hi just found your site came to my senses and left after 81/2 years as ".comedy" driver a considerate one might add!  we got our own yard trouble was for 6 months of year whopping marquee went up in it not to mention the loading canopies filled up with xmas goodies.driver was unloading her van when night fillers jumped in to move her van just missed her foot.
Do any other stores come across problem of little breaks through the day and how does your squedulling system fare we had 2 vans delivering to same house at same time once. I e-mailed terry once about hiccups and was given meeting with one of his directors- he's sinced moved to launch America apparently  good luck to them!Our vans were constantly breaking down and having to cancel orders on regular basis i was on a campaign to get new vans because we were disappointing customers.His reply was "So we p**s a few off there are others to take their place" with that attitude from the top why should the workforce make the effort.
Title: Re: Backdoor accidents
Post by: upwoodservices on 16-03-07, 08:41PM
Hi all. I am new to this forum. I am a HGV Driver and the things i am expected to do. These risk assessments are supposed to be adhered to but most of the time i am lucky to get a store's staff's help to reverse onto the bay/dock or fail to get there help to stop traffic/pedestrians. I have had many near misses and have had to stop and refuse to move until the store staff did there job. If anything happens and it shows i did not follow the RA then i am out of a job and facing possible prosicution. When i ask for some help a lot of the time the answer i get is 'you call yourself a driver'. Thanks not the point. I am thinking of safety. I have driven HGV's for over 16 years. so experience is not a factor but i can say that i do have a big laugh when i see or hear about the Polish drivers driving.
Title: Re: Backdoor accidents
Post by: joan100137 on 16-03-07, 09:00PM
excuse me but store staff are not police men we are not allowed to derict any traffic on the highway or you are not supposed to reverse over a zebra crossing we are only insured in the yard no were else
Title: Re: Backdoor accidents
Post by: Sanmay on 17-03-07, 12:35AM
Welcome to VLH upwoodservices.

Sorry you appear to be having trouble with store staff not helping you to reverse onto the bay.  Not knowing the particular store you are referring to I can't comment on the traffic/pedestrian problems.  I do know that some stores are notoriously difficult to get into.  Only thing you can do is stick to your own safety rules and ignore rude comments from others, you are the one driving the wagon after all.

As this is a sticky for backdoor accidents perhaps you would like to start a new topic and invite any comments from like minded drivers or backdoor staff?

Sanmay (Moderator)

I'm laughin, I'm laughin
Title: Re: Backdoor accidents
Post by: Geezer100 on 17-03-07, 03:03PM
It is illegal for anyone who is not a Police officer, Military Police, Traffic warden. to stop the traffic.
Title: Re: Backdoor accidents
Post by: animal666 on 18-03-07, 05:13PM
quote:
Originally posted by upwoodservices

Hi all. I am new to this forum. I am a HGV Driver and the things i am expected to do. These risk assessments are supposed to be adhered to but most of the time i am lucky to get a store's staff's help to reverse onto the bay/dock or fail to get there help to stop traffic/pedestrians. I have had many near misses and have had to stop and refuse to move until the store staff did there job. If anything happens and it shows i did not follow the RA then i am out of a job and facing possible prosicution. When i ask for some help a lot of the time the answer i get is 'you call yourself a driver'. Thanks not the point. I am thinking of safety. I have driven HGV's for over 16 years. so experience is not a factor but i can say that i do have a big laugh when i see or hear about the Polish drivers driving.


As a backdoor man I do my level best to stop all padestrians/dot comedy vans from moving whilst a truck is in motion. I report such actions to duty manager and log it in the exceptions book. For a while all is calm but people have short memory's and have to go through the whole process again and again. Where abouts (generally) are you delivering?

animal
Title: Re: Backdoor accidents
Post by: gaffer000 on 19-03-07, 03:04PM
I am a first aider at Alfreton store and backdoor in the past 3 weeks have had so many accidents its unreal.

1) Stobart cage went over onto a lad (torn crucilate ligaments) and one other worker who seen and ran to catch cage ( ripped ligaments in arm)

2) Dollie fell on a lads knee and he as pulled his knee out of socket and again ligament damage.

3) Women unloading a wagon smashed both hands against cages, badly cut hands

4) Lad unloading a wagon had a cage overloaded run into his back legs and smashed his heel.. looked like hed broke his achelles heel to me.

5) Girl broken finger on tip n` fill.

someone will get killed on Alfreton`s over loaded backdoor / warehouse, Management wont do anything about the issues. Whos responsable for health and safty in the stores. store manager is it over all.

Something needs doing the lads in warehouse are on the go none stop, Should there be an Tesco investigation party check out so many accidents at this store???? or dont they ever get passed on to head office from store???
Title: Re: Backdoor accidents
Post by: joan100137 on 19-03-07, 08:28PM
i have worked on backdoor now for 5 years and i could not agree more about the overload of work, unloading of lorries, refilling, tip and fill, splitdown,  pulling cages onto shop floor,sercurity, checking of direct delivers, tiding up after the rumble because no one seems to know where the rubbish goes, and this is in 4 hours all the lorries in my store start coming in after five rest of day none and some during the night inc milk how any body has not been hurt in our store is a miarcle, and the managers could not give a toss from team leader upwards complain and as one person in our team has put in log book it like taking to the walls i hope all these people are ok and start hitting where it hurts take a claim out, and stick to it, stobarts drivers  dont help because most dont know what they are doing not throw any of there faults of there own no training just throw onto job and as for others well little said the better bring back our tesco drivers at least i can understand them
Title: Re: Backdoor accidents
Post by: iworktoohard on 19-03-07, 10:18PM
quote:
Originally posted by gaffer000

I am a first aider at Alfreton store and backdoor in the past 3 weeks have had so many accidents its unreal.

1) Stobart cage went over onto a lad (torn crucilate ligaments) and one other worker who seen and ran to catch cage ( ripped ligaments in arm)

2) Dollie fell on a lads knee and he as pulled his knee out of socket and again ligament damage.

3) Women unloading a wagon smashed both hands against cages, badly cut hands

4) Lad unloading a wagon had a cage overloaded run into his back legs and smashed his heel.. looked like hed broke his achelles heel to me.

5) Girl broken finger on tip n` fill.

someone will get killed on Alfreton`s over loaded backdoor / warehouse, Management wont do anything about the issues. Whos responsable for health and safty in the stores. store manager is it over all.

Something needs doing the lads in warehouse are on the go none stop, Should there be an Tesco investigation party check out so many accidents at this store???? or dont they ever get passed on to head office from store???



i see a few of those accidents could of been reduced in severity if the staff had better ppe :( it's sad to see so many injuries on one department at one store. today i got a nice new pair of rigger gloves delivered to me. was a pleasant surprise.

--Have you got my washing machines?--
Title: Re: Backdoor accidents
Post by: Biffer on 26-03-07, 05:14AM
Backdoor staff should AT ALL TIMES be wearing the right kit for the job.
The Risk Assessment should be adhered to at ALL TIMES, regardless of what store management think, most would not know a RA if it bit them.
Take you time, work SAFE, you can only do what you can do,so no point in rushing and risking injury.
REMEMBER, Tesco put the rules in place to protect YOU, do not let anyone take away that protection.
H&S is EVERYONES responsibility, if a Stobbart driver is not aware of backdoor procedure then MAKE HIM AWARE, its your backdoor, if he will not comply, then refuse to continue unloading the vehicle until he does.
Work safe, stick to the rules ( make sure YOU know them) and accidents should be a rare occurrence. ;D

Always up...........
Never down
Biffer ( Moderator)
Title: Re: Backdoor accidents
Post by: moooooo on 27-03-07, 04:04AM
i work....no sorry slave all day in the warehouse and as far as risk assesments are concerned their a joke i always wear my hi vis however contractors constantly going out to the roof with no hi vis  one vehicle in the yard policy you let a driver out and 2 come in (automatic gate which was manually operated for about 6 months heavy let me tell you) threshold at bay breaking up causing cages to get stuck (2 members of staff with pulled muscles) tip and fill my a**e tip and get out and leave it to the warehouseman more like 80% of my shift on my todd then get moaned for deliveries at gate when i come back from my break which is usually 5 hours into my shift couriers - s*** of the earth think they`re more important than anyone else i hate them pressing intercom like theres no tomorrow - i just turn the intercom off at the wall) and split down ffs most pain in the bum job in the world everyday after day after day and then negative feedback from nights rsu and dollies left at every1`s bums for us to clear up and rsu on a 2 sider GRRRRRRRRRRR and as for yards full of rsu i blame the dc as they do nowt but send split loads backhauls and change the goalposts

I WANT TO BE KNOWN AS A WAREHOUSEMAN AND NOT A BACKDOORMAN THANK YOU

I've edited your post so you don't beat the profanity filter , CS
Title: Re: Backdoor accidents
Post by: iworktoohard on 27-03-07, 04:20AM
In regards to your statement: "I WANT TO BE KNOWN AS A WAREHOUSEMAN AND NOT A BACKDOORMAN THANK YOU" i am a backdoorman at work, and a warehouse/deliveries assistant out of work. who the hell came up with the term backdoorman.

and moooooo, remember you are paid one wage, and should only work for as much. we all want to do a good job, but rushing around and letting them put pressure on you isnt worth it. Couriers can lean on the buzzer all day long, but i generally leave them out there. then again i have manual gates so i can stop people diving in.

as for nights moaning about presorting, tell them would they rather you not bother at all?

and lastly, regarding rsu collections. we used to have a major problem getting 1 backhaul a day to corby chill, and 1 split load over night. communicate this to regional planning rather than the transport dept at the dc!


ooop, almost forgot. a fantastic term from a hinckley driver: "its not tip fill, its tip and f*** off aint it?"
Title: Re: Backdoor accidents
Post by: Bigfoot on 28-03-07, 10:39PM
quote:
Originally posted by iworktoohard

"its not tip fill, its tip and f*** off aint it?"



Ah sounds like a few Harlow drivers I know!
Title: Re: Backdoor accidents
Post by: Geezer100 on 29-03-07, 05:08AM
There should be no reason for b.door staff to operate t/lifts.
I work at a store that has a bay, but have had to t-lift empty cages up from yard on one occasion.
Two personnel present. Driver gave me permission to operate u/slung t-lift. He was the one that suggested it, and I agreed. But making sure that he was well clear of t-lift when it was being moved.
Title: Re: Backdoor accidents
Post by: iworktoohard on 29-03-07, 09:52PM
The only times a backdoorman at my store actually operates a tail lift during a tail lift load/unload, is when there is 2 people there and the driver gives the ok.

alarmingly, some of the stobarts pulling tesco wagons dunno how to even operate the underslung tail lifts, so its left to the backdoorman to operate it, or at very least extend it out and set it up.
Title: Re: Backdoor accidents
Post by: iworktoohard on 01-04-07, 02:25PM
This is a true point PE, but my store has 3 loading bays and isnt classified as a tail lift store. although we do have side bars and a very large yard.

when the warehouse is full we have to 'go back to basics'.

The last time i had to do a tail lift delivery was because it was a split load with oakham, and they put it on the wrong size wagon as oakham's risk assessment says 12metre wagon with 2 axles and it came in on a 13.6 with 3. the driver came to my store saying you might aswell try and get your stock off as he wasnt going to go to oakham to risk getting stuck. we didnt have much room in our warehouse so me and my colleague took 28 cages of oakhams stock off in the yard, then our 8 cages, then reloaded the 28.

Title: Re: Backdoor accidents
Post by: spot on 02-04-07, 09:28PM
gaffer

have you got an usdaw health and safety rep

the law states that if an accident requires hospital treatment or the injury results in more than three days sickness there's a form can't remember the ref number that the store has to fill out, if they don't the company can be prosecuted

and the company does look at accident books, they've only just started numbering them because the company realised stores had several on the go or sometimes misslaid them

so they introduced a new accident book with new investigation procedures and number books, so they can keep better track of the accidents
Title: Re: Backdoor accidents
Post by: spot on 02-04-07, 09:34PM
usdaw have two types of reps that they train

general usdaw reps who deal with staff issues grievances personel issues etc
and then health and safety reps these reps just deal with health and safety issues and investigating accidents for union claims etc

if you haven't got a h&s rep why not look for one as usdaw will give them excellent training teaching them what the law states and how to use the law to members advantage
Title: Re: Backdoor accidents
Post by: iworktoohard on 05-04-07, 04:13AM
I had an agency driver driving for crick tonight. came onto the loading bay wearing trainers    :P    :P

I asked if he had any steel toe cap boots or shoes and he said he forgot them.

if i forget my steel toe shoes/boots, i'm not allowed onto my department.

i rang up crick transport and spoke to a manager and reported name on RDR.

I dont want a cage of pop bottles or tins weighing between 300kg-600kg running over some agency drivers foot, then trying to sue the company, nor do i want the paper work or it to happen as it isnt a nice thing to see!


I would expect any backdoorman to stop any driver doing the same, be them agency or tesco distro staff.
Title: Re: Backdoor accidents
Post by: spot on 12-04-07, 04:47AM
i remember in the 80's a female pulled a cage onto her toe and dislocated her knee trying to pull her foot out

she had a squashed toe and an injured knee in one go

and what was amazing was the rep worked out the weight of the cage
it was full of long life milk

he weighed one case, and counted a similar cage full of milk
and it was not far short of of tonne

Title: Re: Backdoor accidents
Post by: Chairswan on 12-04-07, 04:57AM
I was told by a driver one day: safe working limit for a four-sided cage is 500kg.

Safe working limit for a two-sided cage: unlimited >:D

Title: Re: Backdoor accidents
Post by: Geezer100 on 12-04-07, 05:00AM
How they figure that out?
Title: Re: Backdoor accidents
Post by: iworktoohard on 13-04-07, 02:43AM
Actually on the claire's merchandise handling equipment website it has tesco roll cages stating the weight limit is 600kg. i strongly doubt anyone has weighed a cage though whilst picking.
Title: Re: Backdoor accidents
Post by: The Mrs on 13-04-07, 06:06AM
Cardboard on fire:

http://www.horshamonline.co.uk/ViewArticle.aspx?ArticleID=2696492&SectionID=507


The Mrs (Administrator)
Where all think alike, no one thinks very much. Walter Lippman
Title: Re: Backdoor accidents
Post by: iworktoohard on 13-04-07, 08:23PM
Regarding the above link. Its irritating to see "cow shed's" built over yards and signs put up on the inside entrance saying

COW SHED

FOR RSU AND BULK SEASONAL LINES ONLY.


only to be filled full of non food, health and beauty, and even grocery lines within months and conveniently left in there. the cow shed at my store still has the sign up. the cow shed is only 3 years old. now my yard is decreased in size, and we put cardboard/plastic cages and trays in there making it smaller. gusts of wind send plastic and card into the razorwire and over into the hedges around the yard too. we clean the yard, but not the surrounding area.

if a single cage caught on fire, there would be a major problem. during the week there could be anywhere between 40 and 150 card cages, and upto 90 dollies&trays. they are stored upto the wall of the cowshed, but as the cowshed is classified as a temporary structure, there is apparently no rules being broken, except the RA which is still out of date.. the cowshed walls are fibreglass, easy to burn through. i am unsure if there are sprinklers in the cow shed.

this is a worst case scenario, but you know the saying... s*** happens.

as for what i'm doing about it, i've been requesting a new RA for months now. seem to be slowly getting there, although if dot com moves it may be out of date again in a few months pending a refit over summer. i somewhat doubt the store manager would care much about fire safety as he was quite amicable to have fireworks stored behind the cardboard next to the cow shed after the fireworks container was removed.

in a perfect world, the cow shed would be for rsu again.
Title: Re: Backdoor accidents
Post by: Little Tinker on 14-04-07, 05:40AM
Hey The Mrs, they wernt near the motorbike shed were they  8)  8)

8)  [8)]

You cannot always control what goes on outside. But you can always control what goes on inside.

Dr. Wayne W. Dyer
Title: Re: Backdoor accidents
Post by: Geezer100 on 14-04-07, 03:10PM
Talking bout fires, our IST decided to do a genrator test run on Fri, as apparently it needed to be done every so often. Exhaust fumes soon filled the cowshed, the door to which was shut. Duty mngr was called, and it turned out they were not aware of anything happening. He went into yard, and found IST. IST informed him what was happening.
But in the meantime, there was several comments from Courier drivers, asking if we had a fire. It's a wonder no-one called the fire-briagde!
Title: Re: Backdoor accidents
Post by: Rusty06 on 23-04-07, 12:28AM
hi, im new here so..

i work at quite a big store (not tesco..), we have 2 docks and a scissor lift although one of the docks is currently blocked by 2 freezer containers during the refit. Also, we have several electric pallet trucks with the Forks extension, which eliminate problems with handling awkward rollpallets ;)

I've worked on and off the back door for about 6 months, although this week i start a proper contract on the backdoor.

Near Christmas we had a few accidents:

Firstly, wagon drivers were getting a bit keen, several of our drinks MUs were hit 2 nights in a row, even though the drinks MUs were no where near the painted turning circle

Then one night, me and another backdoorman (both wearing hi-viz) and the driver were loading empty rollers onto the wagon. We push the rollers to the bottom of the docking ramp, where the driver then loads them. me and the other employee came around the blind corner with about 20-25 rollers, to find the driver stationary on the ramp... he wasn't wearing hi-viz, so we didn't see him.. he then found himself under about 6 rollpallets.. OUCH. but eventually it appeared that he was to blame, as he wasn't wearing hi-viz

Another example of the driver getting in the way, i was loading empty boards of crates one evening when the driver jumped infront of the crates.. i have no idea what he was thinking.

in our store we don't have the pressure of bad management. our management is very good, so that takes some stress from the situation, although we still end up caught short with 1 person unloading.

Anyway, like i said my new contract begins soon.. ill try and get some snaps of our back door ;)
Title: Re: Backdoor accidents
Post by: The Mrs on 23-04-07, 01:33AM
Welcome to VLH, Rusty. Enjoy, have fun and tell your friends.  ;D

The Mrs (Administrator)
Where all think alike, no one thinks very much. Walter Lippman
Title: Re: Backdoor accidents
Post by: Anne on 23-04-07, 02:54AM
Welcome to Vlh Rusty. Make yourself comfy!  ;D

Anne (moderator)

There is a pot of gold at the end of the rainbow.
Title: Re: Backdoor accidents
Post by: Rusty06 on 23-04-07, 03:35AM
Thanks guys!!

forgot to add, a few times I've had a roll pallet tip over, normally the old style ones (without backs) when im trying to be clever and take 2 at once :D the checker-plate surface on the docking bay ramp is ideal for turning the rollpallet's wheels the wrong way... >:/

but now  i take them on the electric trucks, its safer and saves time ;)
Title: Re: Backdoor accidents
Post by: Bigfoot on 23-04-07, 02:46PM
Ah the Sainsbury's equipment jargon! More to learn  :(

"Full load of banana MU's?"
Title: Re: Backdoor accidents
Post by: Rusty06 on 24-04-07, 01:20AM
damn you figured me out!! i feel like an outsider lol. but theres no place for us like VLH

Roll pallet /rollers = cadge
board = pallet

We don't have 4 siders', just 2 siders' (golds) and 3 siders' (silvers, or gold with a shelf)

anyway, slightly o/t there
Title: Re: Backdoor accidents
Post by: Theflying_guillotine on 14-05-07, 02:56AM
There is the story from our store about the unity driver going under the dock leveller & almost losing his leg.  I always dismissed that as an urban myth, apparently no it did happen.

I had a dollie collapse today & a tray hit my leg.

Have had a few near misses with Cages/BMU's?Trays falling off the tail lift when loading Peterborough

That is freakin' sweet
Title: Re: Backdoor accidents
Post by: Geezer100 on 14-05-07, 02:00PM
I had to tell a trolley lad off last week, as he decided to wlk across the yard, behind m'wich when it was reversing!
I asked him if he had a death wish. He replied no, and then walked towards the wagon again, while it was still reversing.
I told him to come and stand by me while m'ich finished reversing.
I then reported it to my Mngr, and placed it in the safe and legal book.
Title: Re: Backdoor accidents
Post by: Theflying_guillotine on 15-05-07, 05:50AM
yeah, i'm not too sure about the whole story on that one.  Was before my time, that one just ends up in conversation every so often

That is freakin' sweet
Title: Re: Backdoor accidents
Post by: iworktoohard on 19-06-07, 09:15PM
almost an unusual accident today. Unloading fastway cages off a dav1 delivery. a full cage of magners. middle cage with a cage either side of it, as we pulled it out, a case fell off the back of it. it must of shook the booze so hard that a cap of one bottle shot off under the pressure, dented the roof of the trailer, and showered us in cider. not a single crack in the glass. but that bottle cap could of done some damage if you were in its path.

I was just hoping i didnt get stopped on my way driving home, smelling of cider :\
Title: Re: Backdoor accidents
Post by: Geezer100 on 23-06-07, 04:17AM
I had one today, bread trays pilled too far forward in yard, result when midd-comp swings round, he knocks them flying.
Agency driver realises, and helps me pick them up. No damage to trailer or unit. Details placed in safe and legal book, duty mngr informed. Bread staff told not to bunch all trays up in one area, and to spread them out.
Title: Re: Backdoor accidents
Post by: Chairswan on 23-06-07, 04:43AM
At least the log book was used properly it can make all the difference :-[

Title: Re: Backdoor accidents
Post by: Geezer100 on 23-06-07, 12:20PM
CS - I placed it in there, in case there is any come back over the incident. I.E. if the driver reports it back at the DC, and Management start asking questions. I learn't a long time ago to cover my arse so to speak.
Title: Re: Backdoor accidents
Post by: iworktoohard on 27-06-07, 04:17AM
A stack of timber knocked by a turning stobart the otherday, and cables snapping/getting pulled out of trailers whilst turning are becoming ever more common in my yard due to it being castrated by contractors during a refit. my RA is not very well adhered to at the moment, with 4 containers, 10 pallets of bricks, a dropped trailer, a forklift, and a jcb in my yard. all with 6 dot com vans!

Regional planning informed today to update store RA so that we get only 12m or smaller trailers for the next few weeks at least. shall get a picture on thursday. it is rather bad!
Title: Re: Backdoor accidents
Post by: The Mrs on 27-06-07, 04:31AM
Can understand materials for the refit but 6 .com vans? They shouldn't be there anyway should they? Why can't they be moved?

The Mrs (Administrator)
Where all think alike, no one thinks very much. Walter Lippman
Title: Re: Backdoor accidents
Post by: ali p on 27-06-07, 03:25PM
I can remember being in the same position before receiving own yard for .com they have to go somewhere to be loaded and only have a limited time for reloading due to squedules. We did go through a phase loading on car park, that involved pushing piles of shopping through the store on dollies using fire exits negotiating ramps etc not to mention trying to avoid customers especially when they are tipping over.  All not good.  A lot of understanding and cooperation on everyones part is needed but tempers do fray and safety no longer is paramount but then this is tescos we are talking about. Never think things through or listen to the people that know. :(
Title: Re: Backdoor accidents
Post by: iworktoohard on 27-06-07, 04:16PM
quote:
Originally posted by The Mrs

Can understand materials for the refit but 6 .com vans? They shouldn't be there anyway should they? Why can't they be moved?

The Mrs (Administrator)
Where all think alike, no one thinks very much. Walter Lippman



Part of the refit is moving dot com and giving it its own yard, which is being delayed due to realising the gas main is right underneath it @_@
Title: Re: Backdoor accidents
Post by: iworktoohard on 29-06-07, 05:32AM
Righto, a few pics to give you an idea of how tight it is. i really wish i took a pic while a lorry was attempting to turn around.

http://img504.imageshack.us/img504/1271/panoramicsw4.jpg Standing at the gate entrance. (excuse my shoddy attempts of a panoramic photos).

http://img525.imageshack.us/img525/1865/image5ls9.jpg Standing on the ramp looking towards the gate. the loading bay currently in use is next to the dropped trailer on the right side of the photo.

Some periods of the day, no deliveries can come in at all due to the amount of contractor vehicles in the yard. That being said, the contractors have been very helpful as soon as a problem is identified, and rectifying it. IE, blocking fire exits with pallets of bricks    :P  

artic drivers of anything 12-13.6m long, have to turn around, stop mid turn, reverse back, and fully jackknife it around with the support of a backdoorman to make sure the rear end doesnt strike any of the skylifts/pallets/containers. after that its relatively simple to get onto the bay.

It could get worse, but am determined to stop it deteriorating further.
Title: Re: Backdoor accidents
Post by: adspackman on 29-06-07, 03:17PM
You have a bigger yard than we do, even with all that c**p in there. However, ours looks like it would be a lot easier to get into than yours is at the moment. Unless .com are in the way.
Title: Re: Backdoor accidents
Post by: iworktoohard on 11-07-07, 11:13PM
Wooops! another accident connected to the refit. other than a few bumped pallets, apparently walkers on monday reversed into a cherry picker (one of the extendable arm ones) and crushed the basket at the top! cost is circa £1k for a replacement :| glad i wasnt there :D
Title: Re: Backdoor accidents
Post by: jb66 on 12-07-07, 05:16AM
hmm, i'll try and get apicture of Broughton Roads Edinburghs yard (when we have RSU) quite tricky to get into
Title: Re: Backdoor accidents
Post by: iworktoohard on 22-08-07, 07:07AM
a ditch... IN the yard?

a driver injured themselves at my store last week. no one was around at the time as they were pulling delivery around the corner. it is understood that they pulled a cage which wrapped around a strap, making it jolt still, and he fell. arm is now in a sling, and had to send drivers out to recover vehicle and driver. hope he gets well soon!
Title: Re: Backdoor accidents
Post by: Chairswan on 25-09-07, 05:43PM
I've heard recently that due to changes in insurance cover backdoor checkers can enter the trailer to help the driver, that's helping to take cages onto the ramp of the dock leveller.

However if your store is a tail-lift backdoor then there isn't much you can do apart from helping the driver push/pull a dodgy pallet perhaps.  In theory this can speed up turnaround times, but if you're tail-lift, don't forget your turnaround is dictated by the speed of the tail-lift ie if it's slow it's slow. >:D

Title: Re: Backdoor accidents
Post by: The Mrs on 26-09-07, 09:09PM
According to "Improving Store Turnaround Time" Store Staff are to be TRAINED to enter vehicles.

Have they already done that then? If they haven't the insurance is invalid.

The Mrs (Administrator)
Where all think alike, no one thinks very much. Walter Lippman
Title: Re: Backdoor accidents
Post by: iworktoohard on 27-09-07, 12:18AM
hella lot of trainers needed for 2000 stores, and to make sure all backdoor staff receive the training.
Title: Re: Backdoor accidents
Post by: ponytail on 27-09-07, 04:30AM
word of mouth is that there is a training pack at each store for b-doormen. same as everything else, as tesco seem to thing that you can train a banksman with a 2-sided bit of card and a high-viz, i wouldn't be shocked if they think that it will work with this too. remember, if you sign for it, they regard you as trained whether you are or not, so don't sign for things you don't feel comfortable with.

oh, other interesting thing is that our designate for the future launch seems to be sitting on all the info for these things, anyone else having this problem?

"No, I didn't back that lorry into your pallets INTENTIONALLY, it was just a fringe benefit!"
Title: Re: Backdoor accidents
Post by: Geezer100 on 19-10-07, 01:46PM
A Mid-Comp wgon hit the wall on the corner when you turn in from the main road yesterday.
It wasn't his fault, there was two blokes and a van working on the drains, and due to the postion of the van, he had to swing past the van. He then caught the wall with the trailer.
Minor scrapes on trailer. Wall inspected by MM. A M1 builder called out to make it safe until some bricks can be bought to re-build it.
Title: Re: Backdoor accidents
Post by: Geezer100 on 02-11-07, 04:39AM
The driver that caused the damage (though not to blame) was back again today yesterday. (It's not tomorrow till I've gone to sleep). I pointed out the small pallet of bricks at the side of the yard, and said that they were fixing it tomorrow (today), and if he wanted to make a start he was more than welcome. He laughed.
Title: Re: Backdoor accidents
Post by: Chairswan on 02-11-07, 03:34PM
The thing with builders/contractors etc.. is that they have their own rules, they don't care about the surroundings, as long as the job is done on time they're happy >:D

At one store which is having a new shopping complex built next to it, their contractors parked 6 vehicles in the backdoor yard restricting access to delivery wagons.>:(
It was only when the duty manager was called out to have a look & a phonecall to the site manager, everything scrammed ;D

Title: Re: Backdoor accidents
Post by: beentheredoneit on 22-11-07, 10:12PM
Had our Duty Managers training on back door the other day at joint team planning meeting. An A4 laminated card saying what we knew before - plus that trained back door staff are now permitted to use the tail lift control and enter the trailer - if requested to by the driver.

It was well timed as the very next day several of us had to enter the vehicle to clear up the smashed stock caused by a row of cages not being strapped!!! - we eventually decided that perhaps. as they caused the problem, Lichfield would be best able to clear it up - so we sent the half empty lorry back to them.

It is so reassuring that the company plan their training so well!

beentheredoneit
Title: Re: Backdoor accidents
Post by: Geezer100 on 01-12-07, 11:52PM
Wiseman wagon hit two cages full of card in my yard today.
Cages are now suitable for one place only...scrap yard.
Will try to get pictures of the cages tomorrow.
Perhaps now the boss will realise the reefer container in the yard being used for junk is a daft idea, time to get rid.
Title: Re: Backdoor accidents
Post by: Chairswan on 15-12-07, 10:18PM
Heard any outcomes about the incident Geezer ???
As it's a Wiseman wagon, they'll have to put up for the bill.
Has anyone realised how inexperienced some Wiseman drivers are[?]:-x


Title: Re: Backdoor accidents
Post by: I.AM_a driver on 17-12-07, 01:09AM
A rigid wiseman truck hit a dotcom van today, the store in question had to borrow a van from my store for today. Perhaps we'll get a first-hand account from someone who was there...

you shop, I drop
I.AM_a driver
Title: Re: Backdoor accidents
Post by: Geezer100 on 17-12-07, 01:58AM
Not heard anything else CS - it's all gone quiet about it.
Got told about something else that happened tho.
This happened on my day off, Stobarts back on, lad and driver tip load. Driver returns to cab to get something, forget's he' backed on a bay and pulls off on a RED light, MM walk in just in time to see stock flying out of back of trailer onto yard.
I have heard from some drivers that it's a sackable offence to drive off on a red light, can anyone confirm this.
Title: Re: Backdoor accidents
Post by: The Mrs on 17-12-07, 02:02AM
Lucky it wasn't people flying out the back. Yes, it can be a sackable offence. Depends if anyone sees and reports  >:D . And if it's an agency driver it can be a ban from site.
At least that's how it works at DC's.



The Mrs (Administrator)
Where all think alike, no one thinks very much. Walter Lippman
Title: Re: Backdoor accidents
Post by: Dack_to_Rath on 18-12-07, 03:41AM
Dose any one know what the out come to the Henley store's accident was. I heard about it but that's all

DACK TO RATH

Death to Tescos Pit tach
Title: Re: Backdoor accidents
Post by: iworktoohard on 18-12-07, 03:45AM
Its the same deal for Stores, but it has to be reported promptly and concisely.
Title: Re: Backdoor accidents
Post by: Dack_to_Rath on 18-12-07, 04:21AM
A button was missing in the dock leveler pannel, the warehouse manager said to the staff it was o.k to put a pen into the hole to activate the dock leveler. So the member of staff did what he was told and stuck a metal pen into the pannel. It made a contact with the  250 volts and sent the staff member flying into the cages 10 ft behind him. First aid came an ambulance took him to hospital and the next day the warehouse was swarming with E.H.O and H & S officers. Not sure about what happened next or if the member of staff was o.k.

DACK TO RATH

Death to Tescos Pit tach
Title: Re: Backdoor accidents
Post by: Chairswan on 18-12-07, 04:28AM
I do hope the warehouse manager got his bo****ks wrapped for this incident, putting a colleagues lives in potential danger with pure negligence & ignorance etc.. :o >:(   :P    :(  :(

If it's the same manager Im think of, he has a habit telling drivers to hurry up etc.. "turnaround times need to be adehered to this & that" sort of tw*t. >:D >:(

Title: Re: Backdoor accidents
Post by: Dack_to_Rath on 18-12-07, 04:34AM
I wouldn't like to be in his shoes. A bit warm, wouldn't mind being a fly on a wall in the General managers office

DACK TO RATH

Death to Tescos Pit tach
Title: Re: Backdoor accidents
Post by: Geezer100 on 18-12-07, 05:42AM
has no-one these days heard of common sense?
Surely common-sense would have said DON'T insert a pen or other object into the hole, and to report the problem to M1.

Title: Re: Backdoor accidents
Post by: crabbit on 18-12-07, 12:43PM
Hair raising incidents ;D ;D

Take everyone as you find them
Title: Re: Backdoor accidents
Post by: POA Billy on 18-12-07, 05:55PM
It is noticeable that at many stores the dock traffic lights are not working so must be approached with caution, and only moving off when your shutter is down.

Not a priority until some one gets hurt I should think.

Everyone seems normal until you get to know them.
Title: Re: Backdoor accidents
Post by: iworktoohard on 19-12-07, 05:54AM
It is so incredibly easy to replace the light bulbs in the docks traffic lights. me and my colleague used to make quite a large deal about both bays traffic lights working, as it isn't always clear which bay is in use. especially at night time.

if M1 are bogged down with other things, which they are now and again, we change it.
Title: Re: Backdoor accidents
Post by: Dack_to_Rath on 20-12-07, 05:35AM
count your self lucky I don't have a loading bay. It's all tail lift delivery here

DACK TO RATH

Death to Tescos Pit tach
Title: Re: Backdoor accidents
Post by: Chairswan on 20-12-07, 05:49AM
Keeping my ear to the ground today, I've heard from a source that the Henley store that's been mentioned previously has had at least SIX accidents in the last THREE months :o
That's not including the hair raising accident when the backdoor guy was electricuted by the faulty switch>:(

Apparently this said store had a big re-fit recently, I believe that near the completion date many jobs were being rushed & deadlines were getting tight, so they had to hire out staff from other stores to help finish shelving etc..
But the building was partly completed when the store was re-launched, a lot of jobs around the building were bodged & the contractors had to come back afterwards to rectify certain issues. :(

Makes you wonder doesn't it ??? :-x


Title: Re: Backdoor accidents
Post by: deanathome on 22-12-07, 01:50AM
Well last Christmas my fellow colleague decided to take a shortcut into the yard, instead of going down the stairs like any normal person would, he jumped off the loading bay were down below there was a black plimph (however you spell it!), he never looked before he jumped and caught his heel on it... anyway he tore his ligament in his calf and apparently so i heard he broke his ankle too.... so always use stairs.... or look before you leap??
Title: Re: Backdoor accidents
Post by: Faceandgo on 22-12-07, 02:46PM
Welcome to Vlh deantathome. :)

take two cages onto the shop floor? not me i just faceandgo!(Administrator)
Title: Re: Backdoor accidents
Post by: Dack_to_Rath on 26-12-07, 06:25AM
Chairswan has any one been fired for this or is it swept under the staies like everything else?

DACK TO RATH

Death to Tescos Pit tach
Title: Re: Backdoor accidents
Post by: Chairswan on 27-12-07, 03:52AM
D to R it's been swept under the carpet as usual, maybe another accident will result in an article in the local press or even the national.   :P   >:(

Title: Re: Backdoor accidents
Post by: Dack_to_Rath on 02-01-08, 07:06AM
Well there you have it. The tesco way has been served well. If it is realy bad and you can put the blame on someone who has left your store then the carpet ( compactor ) is the best place for the complaint / blame.

It will get as far as the local paper but that's it. Unless it is a big fire then everybody knows about it.

DACK TO RATH

Death to Tescos Pit tach
Title: Re: Backdoor accidents
Post by: Chairswan on 11-01-08, 08:39PM
Was told of another incident at Hemel Hempstead store involving a backdoorman being electricuted by a faulty operating switch operating the main gates.:-x :o

At another store, a pallet of flour was placed next to the loading bay, the driver highlighted this to the backdoor guy, he just shrugged his shoulders "I didn't put it there, not my problem drive".
AS the wagon spun round, the pallet was knocked over, no one was hurt apart from a scrap of paint off the trailer & a cloud of white dust.:-x
Surely it's common sense not to place pallets next to loading bays or inside yard turning circles ???  :(

Title: Re: Backdoor accidents
Post by: iworktoohard on 13-01-08, 08:59PM
apparently just before christmas at my store, H&S made an on spot check on the scissor lift as the drop down barrier bar wasnt stopping the scissor lift from operating whilst still up. The benefit of it was you could fit 8 cages on the scissor lift instead of 6, the down side was if it wasnt loaded correctly, a cage tips, and drops 5 ft into the yard and rolls down the hill! Got issued a notice to fix it within 24 hours or have it condemned. Got fixed a little while later that day.
Title: Re: Backdoor accidents
Post by: Geezer100 on 19-01-08, 03:03AM
My thanx to the middlewich driver, thanx to your actions in hitting the gate this morning, it is now bent badly, and a weld broken at the top.
By the looks of things, we are going to need a new gate.
HTF do you hit something that is 8ft tall, and made of steel?
Title: Re: Backdoor accidents
Post by: gomezz on 19-01-08, 05:07AM
quote:
Originally posted by Geezer100 HTF do you hit something that is 8ft tall, and made of steel?
With something very heavy, heavy hard and preferably very fast  ;)

"The progress of the kart is more important than its direction"
Title: Re: Backdoor accidents
Post by: Chairswan on 19-01-08, 05:15PM
Geezer you gate gets hit all the time, you must know the repair men by first name terms by now.      :o      

Title: Re: Backdoor accidents
Post by: Geezer100 on 19-01-08, 05:21PM
CS - it's the first time we have had repair men out to it.
The two previous time it got hit, it wasn't badly damaged enough to warrant being repaired.
The wall was badly damaged and a danger to members of public - hence the reason it got made sfae very quickly.
Title: Re: Backdoor accidents
Post by: redstar on 05-02-08, 11:47PM
heard today that a fresh driver lost a finger whilst delivering at a store as the store were so keen to improve their turnaround times that there was a scrum to get the wagon unloaded and in the ensuing chaos a strap "bit" his finger - ouch !

let`s be careful out there .....?

Title: Re: Backdoor accidents
Post by: Tenko on 23-02-08, 04:54PM
Talk about back door gates, ours dosn't work and so we have to use a heavy chain and padlock to keep it closed. Not a problem opening as the left side will swing right over, you have to push the right side open. The fun starts when you try to close them, when you pull one closed so far you have to let it go to run quickly to the other side and do the same with that side....then run back and catch the other side and pull it as fast as you can before the other side swings back out of reach....you get the picture. So its back and forth until you can catch both gates with either hand, then your stood there like Samson between the pillars, except your pulling not pushing

On the plus side, it can be quite amusing watching someone trying this in a howling gale and rain

i have none
Title: Re: Backdoor accidents
Post by: Sanmay on 24-02-08, 03:22AM
 ;D ;D :D  :D  :D  :D  :D

Really sorry Tenko, no disrespect intended,  but I have such a vivid imagination.  I also pictured it with the manager I dislike the most - in the pouring rain and falling flat on his face :D  :D :D

Sanmay (Moderator)

Title: Re: Backdoor accidents
Post by: Tenko on 29-02-08, 04:14PM
The backdoor man on Wed night looks to have broken his foot. Our scissor lift has a heavy metal retaining flap that has to be upright for the lift to work. Well the lift was down and he went to push this flap down, usually you have to put all your weight on it to push it over onto the deck as it has a big spring which holds it up.....the spring is broken and it came crashing over on top of his foot, hitting him where you tie your laces, luckily he was wearing safety shoes or it could have been much worse.

Thats not the best, apparently the dayshift backdoor man done the same thing the day before, it raked right down his shin, he is off on the sick......duty mm thought not to inform nights of the potential risk :(  :-\  :-\ [V]

i have none
Title: Re: Backdoor accidents
Post by: Geezer100 on 15-03-08, 04:08AM
Gate hit again!
MM will insist on letting the card be in the yard against the risk assesment, and this is the result. Driver damaged fridge on trailer, and ripped ABS lead out of unit, and couldn't be replaced. Had to return empty and transport "Would divert someone in" That happened at Lunchtime, and by 10pm, no-one had turned up. Hmm, there's a suprise
Title: Re: Backdoor accidents
Post by: toonbarmy on 10-05-08, 09:03PM
geezer get your gaffers to ring up statin its a health n safety risk u need your rsu pickin up that usually works

TOON4LIFE
Title: Re: Backdoor accidents
Post by: Geezer100 on 12-05-08, 04:13AM
Toonbarmy,
1: please try not to use text speak, even myself a 'young un' finds it difficult to understand.
2: Middleton Comp are almost impossible to get empty trailers out of for RSU.
I have known it a few times, twice when a senior manager above store level was helping out and made a phone call. (I think he was the group warehouse champion or whatever it's called) The other occasion's when my manager has rung planning at the DC and had a moan because they had mucked up and given us too many backhaul's in a week. Last but not least when transport are bribed with doughnut's from the store ISB.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 06-07-08, 11:21PM
Havent had an accident yet on Backdoor but alot of the time when we load up RSU at Pitsea and we get alot of the old trailers in without side flaps we often have to use a cage next to the tail lift to stop any cages falling off the sides it helps but i must admit for as long as i can remember in our department log book we have been recording that we have no side guards and yet nothing is done about it. Its just taken us about 2 months to get a thin pallet truck for them stupid coke dollies on them euro pallets. At one point it took 4 of us (me a driver and 2 guys who help tip n fill) to move one of these with a broken truck. When you have managers banging on about how they need the stock and tip and fill teams it doesnt help and sendin the load back is never a question to me mentioned to a manager. Just for the record we had 10 of these coke pallets.  :( Needless to say we got them off ..
Title: Re: Backdoor accidents
Post by: RttK on 06-07-08, 11:30PM
PitseaSuspect, no idea if you use the same sideguards as us - I'd assume so, but I know as an Express we generally get smaller lorries, you can order them through HOST. They're not cheap at all, but it's a real H&S risk without them really.. especially when tipping rather than filling...
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 06-07-08, 11:38PM
Yeh Pitsea a bigger store an Extra, thats the problem its the cost .. the store doesnt want to fork out for them as i mentioned about the pallet trucks they couldnt order them becuase they had to wait till the end of the period to get more money. Put it this way we have a reach truck that as been in the store for about 30 years if that went it would never get replaced
Title: Re: Backdoor accidents
Post by: POA Billy on 07-07-08, 01:19AM
Would it also be a problem that you try to load 3 cages at a time ;)
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 07-07-08, 09:34AM
Yeah that could be the issue Hmm you pickled me on this one its worth a mention to the guys if we get a trailer without side guards.
Title: Re: Backdoor accidents
Post by: BJW50 on 07-07-08, 06:46PM
Try telling manager that driver is refusing to unload unless done the "TESCO WAY"  ;D(copy is on this site). Beaware if you do have an accident the first thing that will come up will be YOU SHOULD NOT HAVE DONE IT WITHOUT THE SIDE GUARDS, and we did not tell you too.
Title: Re: Backdoor accidents
Post by: Sanmay on 07-07-08, 11:08PM
My understanding of H&S ruling is that lack of funds is no excuse.  ie if a H&S grievance were taken out (and I do not understand why one has not already been taken out if you have been so long without side guards) then the excuse of having to wait until the end of the period would not be acceptable to the H&S Executive.
Title: Re: Backdoor accidents
Post by: POA Billy on 08-07-08, 02:57AM
It cannot just be down to cost, because whilst refusing to tip at Cheapside who had no sideguards, they sent a cab round to Bishopsgate to collect theirs and then send them back after tipping, very economical NOT :D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 08-07-08, 08:36PM
Some very good points, but in all honestly going off the side guard subject it really did take us very long to try and get through to our managers about orderin a slim pallet truck due to our department apparently not having the funds and i appreciate the H&S Executive will not find this a good excuse to not have the rightr equipment. However when H&S safety or regional managers come to the store everyone panics once they are gone it all goes back to normal to nobody giving a to**. i actually went to my personnel manager the other day because it feels like we are gettin ignored on the back door, one morning last week i wanted to show the duty manager the mess the night crew had left i got several tannoys, i even caught the manager on the shop floor and said look can you come in the warehouse i want to show you the mess, i got the usual response 'Yeh ill be there in 5 mins'. I waited for about an hour before getting the hump and going to see my PM and slo the only other managers that seemed to care was the dot com manager. Sorry if this post sounds pointless and a bore to read  :(
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 08-07-08, 08:38PM
I might even mention a H&S grievance to my store steward :) thanks for the tips guys ..
PS Avoid Pitsea lol
Title: Re: Backdoor accidents
Post by: Chairswan on 13-07-08, 12:30PM
Pitseasuspect - I'm not being funny but why can't you reload your empties at the dock where you unload?
Or am i missing something here ???  :)
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 16-07-08, 03:48PM
Becuase on our Snodland bay inside the area is too cramped to hold 44/45 cages of card or 60 odd stacks of dollies, in the morning it isnt too bad but time the after evenin comes the area is used as a part of the non food pallet space. So we cant hold the cages up there, once we tipped we could walk a cage at a time up the slope from the yard but it takes way to long as the tip and fill team is non existant (loading or unloading). I see your idea though it has been tried several times before but its down to lack of space, if we could clear the area and keep it clear then it could be done. But then it goes down to where do the non food put their pallets that get delivered there isnt enough room upstairs or anywhere to hold them.  It has been tried though.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 16-07-08, 03:49PM
Same goes for the other door (Thurrock end). We dont have enough warehouse space to hold 85/90 cages even if it is a short amount of time. :(
Title: Re: Backdoor accidents
Post by: bdman on 16-07-08, 05:30PM
"tip and fill team is non existant" - PS

I'm surprised, your T&F team at one time had an infamous reputation lol!
Title: Re: Backdoor accidents
Post by: found it on 17-07-08, 08:17AM
Some of the cages that get trunked from Fastways, Thurrock, Coventry and daventry are something to be desired at times.
You only have to move it an inch and the stock falling off moves it the rest.
My main gripe is the state of our warehouse floor, it's got more pot holes in it, that are on a par with the worst road in Britain.
Yes it has been put in the maintenance book and
Yes it has been put as an H n S issue.
Both myself and the drivers have had near misses of cages toppling, or trying to get the B****y cage out of the rut or pot hole.
Some progress has been made with minor holes, but the main delivery are is just AN ACCIDENT IN WAITING.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 19-07-08, 12:36PM
We have never have any tip and fill apart from the odd person who has there lunch or home time to go in 10mins and they wanna get away with working.

Title: Re: Backdoor accidents
Post by: Chairswan on 19-07-08, 12:54PM
Pitsea I take it you don't have a scissor lift like many stores?
Title: Re: Backdoor accidents
Post by: bdman on 19-07-08, 04:22PM
PS - Must have been Nights then. About 3 years ago your store had a reputation for all boarding the wagon together without the safety shoes, Hi-Viz etc. I believe a couple of minor accidents happened. Anyway all this resulted in a covert visit from a Snodland Transport MM & in the end your store got a letter telling them to calm it down & abide by the H&S guidlines. Heard quite a few funny stories from drivers about their experiences there & the arguments they had with your mm over abiding by the rules
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 21-07-08, 05:05PM
Chairswan - We have a scissor lift on one bay but you might as well just push the cages up the ramp its so slow and it starts shaking once it gets about a foot away from the top.

bdman - Well I've only just comback to the job been doing it for about a year now but i worked on backdoor previously but i never heard bout it. Probably true, we've got all our new uniforms so everyone has hi vis and toe's. Now we do take it calmly the amount of stuff they throw into our store sometimes you end up gettin home and fallin asleep. It could of been on nights but i dont wanna get into this whole 'its days/nights fault' argument.
Title: Re: Backdoor accidents
Post by: bdman on 21-07-08, 06:29PM
PS - Apologies I wasn't trying to entice you into a Days vs Nights slanging match. Bearing in mind who you have on B/Door at night I wouldn't want to get into one either (lol). Just wondered, with your earlier comment about lack of a T&F team what the difference was to the last time the company had the T&F fad
Title: Re: Backdoor accidents
Post by: The Mrs on 21-07-08, 06:37PM
A delivery to an extra store from Southampton last night - for the life of me which store escapes me at the moment. A pregnant backdoor lady had a cage fall on her and was taken to hospital. I hope her and the babe are ok.
Title: Re: Backdoor accidents
Post by: bdman on 21-07-08, 07:15PM
Echo your sentiments, TM
With the lack of any further facts, it does beg the obvious question as to why this woman was working on the B/D either in her job role or helping in a T&F team.
Title: Re: Backdoor accidents
Post by: Chubbychaser on 21-07-08, 11:37PM
I'm sorry but what was a pregnant woman doing unloading a wagon in her condition :o ???

I was reliably informed that a store in my region DO NOT train their backdoor staff, I hope the manager that runs the department gets his neck on the line if anything happens in there one day. >:D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 22-07-08, 12:23AM
Did she not challenge the idea of here unloading a delivery ?

We had something similar well i suppose, i was asking for a tip and fill team and i was a guy who is around 30ish and has down syndrome. Dont get me wrong im not trying to poke fun at this guy but i refused him to work with me simply because he was a danger to me and himself.

bdman - you mean what the difference is when we had a tip n fill team? Sorry im bit stupid hence being in Pitsea
Title: Re: Backdoor accidents
Post by: The Mrs on 22-07-08, 03:58PM
OK, more details as told to me (I wasn't there)

It was at Littlehampton store. The lady had no safety boots on. The driver queried this with her, it was brushed off. She was on her own. The driver queried this but it was brushed off. The delivery was in the yard (not on bay) by tail lift (no sideguards). The driver put a cage ready, as he went back for another he heard the scream and crash. He then found the lady on her back, with the cage on top of her. A Manager rushed out (he'd heard the crash) and together with the driver they got the cage off her. The Manager told her "you should have waited for help".

So looks like the lady and the driver are equally to blame, along with the fact that she was on her own and there were no sideguards on the tail lift. She shouldn't have done it and the driver should have refused to let her.

Still hoping the lady and her babe are ok, I've not heard anything more.



Title: Re: Backdoor accidents
Post by: bdman on 22-07-08, 04:39PM
"The Manager told her "you should have waited for help"."

So it would appear that mm were aware of or instructed her to work on the B/D.
Title: Re: Backdoor accidents
Post by: Jaycloth on 22-07-08, 04:47PM
I wonder how much "pressure" she was put under. There is such a thing as perceived pressure, I've seen this at work in my store. Staff are unsure of their rights, concerned about being "taken to the office". Education about staff rights is not forthcoming and needs to be higher on the agenda. I hope mother and baby are alright, life is precious.
Title: Re: Backdoor accidents
Post by: The Mrs on 22-07-08, 04:48PM
She is this stores "back door person", so yes he knew, it is her job to be there.
Title: Re: Backdoor accidents
Post by: Sanmay on 22-07-08, 10:24PM
Why was she still working on the backdoor whilst pregnant.  First thing when a lady gets pregnant is a risk assessment has to be done.  Any proper risk assessment would say, take her off the backdoor. :(  It is not a job for a pregnant lady - at any stage of the pregnancy.
Title: Re: Backdoor accidents
Post by: The Mrs on 23-07-08, 02:24AM
I don't know, Sanmay, but all the drivers know her as the back door lady, so she must have been working there through her pregnancy so far. A risk assessment can't have been done or it's been ignored. Or it's a classic case of different interpretation of the rules by different stores again.  :(
Title: Re: Backdoor accidents
Post by: Jaycloth on 23-07-08, 08:01AM
Reading this thread disturbs me. Quite obviously a pregnant lady shouldn't be doing such heavy and demanding work, even if it is her regular job. Likewise any person who might have a temporary injury should be given lighter or more suitable duties. Again, there are times when two people are required to perform a task, pushing a heavy cage up a slope for example, but oft times this is made difficult by shortages in staff and pressure is brought to bear. An example of this: Runner refused to push cages up slope on their own, was told they would be disciplined. This treatment is unacceptable, but often the staff member will acquiesce for fear of inferred discipline or future unwelcome actions. 
Title: Re: Backdoor accidents
Post by: The Mrs on 25-07-08, 02:41AM
I've now heard that she suffered a broken ankle. The cage was full of cartons of orange, must have been bloomin' heavy.   :(
Title: Re: Backdoor accidents
Post by: found it on 25-07-08, 08:35AM
Sorry to hear of the pregnant ladys' accident hope both are doing well in thier recovery!

Back door training only exists in my store if I train them myself.
Have been on the door for about 8 years full time nights and on Sundays when I was on days before that. (Just coming up for 15 years service) Best bit is when you train the newbie night warehouse manager, they have to listen to learn! Great fun, But all in all hard work if they can't pick it up straight away.

My store (think is oldest in the south) Has tip n fill on days simply because the store manager insists on it, but come 22.00 every night, it's M****s' here let her get on with it.

Don't want to start day / night argument, but why do they whinge so much about doing the job without tip n fill.

floors still not repaired yet another report in mainenance book!!!!!
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 26-07-08, 05:17PM
Full of orange yeh thats heavy its bad enough when snodland put them on 4 sided cages with square wheels. Feel sorry for the lady I've broke my ankle before :'( its not the nicest thing.

What store are you at -found it- I've done about 3-4 years on back door at Pitsea in Essex, your managers sound the same as ours but they never listen or want to pay any interest. Tip n fill is no existant at the store apart from when you get a non food delivery but when the 36 tonne comes in for grocery, your on your own. We have written in our log book for ages that our yard as gaps in the concrete the width of grand canyon but no one listens. We hopefully getting a new senior manager for grocery so hopefully we can get things straight.
Title: Re: Backdoor accidents
Post by: found it on 27-07-08, 06:58AM
Well pitsea it nice to know i'm not on my own. I'm a bit further south than you, I work at Bursledon towers, Just outside Southampton.

We have just had a new senior manager start and I thought "great" might get some issues resolved. FORGET IT, He's just like the rest.
sees that your capable of the job and lets you get on with it!!!!!

Tip n fill only happens when late shift leave me 3 or 4 lorrie, but even then I don't hold my breath. Last month lates put weybridge on the bay at 22.00 and when I finish at 06.30 I put number thirteen on the bay for days to start, that lot also includes 3 bread and 1 milk.

All the floors in and around backdoor and warehouse are breaking up, and nothing seems to be getting done, except the little holes, the craters are getting bigger.

All the best with your new manager pitsea, but don't expect mirracle. 
Title: Re: Backdoor accidents
Post by: found it on 07-08-08, 07:54PM
just a quick update on my last post. Heard this week that head office have been out and checked the state of the floors in the warehouse. Now we play the waiting game! Not going to hold my breath that anything is going to be sorted till after Christmas or the new financial year.
Title: Re: Backdoor accidents
Post by: munterrocko@yahoo.co.uk on 09-08-08, 08:07AM
has any 1 seen that eddie stobart video on u tube its great its called stobarts at macc 2 and whot happens the driver drives straight past the gate on a 1 way road gets 2 the round about turns and starts driving bck up the 1 way system in rush hour anyway he drives up drives past the gate again and starts reversing in a bad position ahh u should watch it coz all the driver had 2 do was pull up oppersite the gate and drive in but this idiot had 2 do it the difecult way whot a laugh :D
Title: Re: Backdoor accidents
Post by: Faceandgo on 09-08-08, 08:29AM
Its already been posted on here, you can find it in the transport section/are we all going to drive for eddie, reply 211

http://www.verylittlehelps.com/index.php?topic=6226.0 (http://www.verylittlehelps.com/index.php?topic=6226.0)
Title: Re: Backdoor accidents
Post by: Chairswan on 09-08-08, 01:33PM
Yes & not forgetting the idiots on the backdoor without hi-viz jackets, especially in those weather conditions. >:(
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 13-08-08, 09:39PM
Not really an accident but could of been. We have two bays at our store one for fresh one for ambient. Monday our fresh bay dock leveller broke and wouldnt extend the flap. Reported to maintenance.

Tuesday came in still not fixed i know this is wrong but we pulled the flap out itself. During Tuesday myself and the other backdoor men decided that if its still broken today (wednesday) then we will not use the fresh bay until its repaired.

Come wednesday still not fixed refused to work on it and management threw a strop and even suggested that will we use the bay if two managers pull the flap out. We still refused.

Just pointing out how bad it is sometimes, should be repaired tomorrow (thursday)
Title: Re: Backdoor accidents
Post by: Chairswan on 13-08-08, 11:13PM
Just shows how persuasive mm can be doesn't it  >:(
I'm suprised they didn't get their fingers chopped off by the folding ramp if it were to spring back down. >:D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 18-08-08, 12:46PM
Yup i wish they did get their fingers chopped off  >:D Just to update but on thursday last week the dock leveller still wasnt repaired so everything on Friday came off of one door not sure if its fixed yet I've been off with bad back :(
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 25-08-08, 01:25PM
Had another trailer hooked on our wall saturday night, got a video too :D this time Polish Unity driver >:D
Title: Re: Backdoor accidents
Post by: Geezer100 on 25-08-08, 08:12PM
Not an accident, but a prevention.
Had a right go at dot comedy section mngr today for going out in yard at early dawn while wagon moving with no hi-viz on. Asked him if he had a death wish.
Title: Re: Backdoor accidents
Post by: Seanmclude on 06-10-08, 11:37AM
Had a dollie of heinz baked beans come in this evening on 3 wheels - (yes three wheels)!
Had to laugh though.

Could of bean a catastrophe :p

see what i did there :p
Title: Re: Backdoor accidents
Post by: Chairswan on 06-10-08, 04:53PM
I've regulary had cages of stock in the past that turn up with three wheels, which needs a pallet truck to unload with.  :o
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 25-10-08, 05:38PM
Not really an accident but could of been quite dangerous. Thurrock pulled off our fresh bay (see YouTube video  >:D ) trailer swang out and managered to hook a cage of scrap metal between the bumper bar on the back of the trailer and the trailer its self dragging the cage out into the road.
Title: Re: Backdoor accidents
Post by: bushido on 25-10-08, 07:34PM
I hope all these near misses are being reported in the incident book correctly
Title: Re: Backdoor accidents
Post by: Dot Comma on 30-10-08, 10:59AM
Quote from: bushido on 25-10-08, 07:34PM
I hope all these near misses are being reported in the incident book correctly

do you mean that book that still looks brand new and no person knows what it is or probably by now, where it is? lol!
Title: Re: Backdoor accidents
Post by: Chubbychaser on 10-11-08, 11:46PM
Not an accident as such just a funny potential I was told by a driver:

He was delivering to an express in the south coast when two managers turned up in their hi-viz etc... however one was wearing ....... yep..... flip-flops  :-X
Title: Re: Backdoor accidents
Post by: Dot Comma on 14-11-08, 12:16AM
Quote from: Chubbychaser on 10-11-08, 11:46PM
flip-flops  :-X

that is just an accident in itself. did you accidently wet your self laughing, i know i would have done!!!
Title: Re: Backdoor accidents
Post by: Tom on 15-11-08, 12:30AM
Recently a back doorman from our store was involved in an accident and hospitalised.

A truck that had just arrived backed into the yard and the driver opened the back door and untied the load. He then decided to move the truck forward and as he moved a dolly full of coke came off on top of the back doorman.

Title: Re: Backdoor accidents
Post by: PitseaSuspect on 15-11-08, 02:04AM
didnt the backdoor man see the driver go to his cab and if he did why was he on the trailer if he knew the driver was going to pull forward and being on th eback of the trailer without the driver sounds a bit iffy lol  :D

hope the backdoor man is alright a fellow fallen soldier lol
Title: Re: Backdoor accidents
Post by: Nomad on 15-11-08, 09:55AM
PitseaSuspect, sorry but I see no connection between a member of staff being hospitalised and the smiley you used plus the LOL.

Hope the member of staff is OK.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 15-11-08, 01:46PM
Sorry that didnt mean to come across like that I've seen a few bad accidents myself and i know its not funny and i wish the member of staff all the best on their recovery and them dollies arnt exactly the best things especially when your store doesnt provide any handles which i have moaned about constantly. But you must question why the backdoor man was on the trailer on his own. Sorry if the previous comment upset or offended anyone.

Looks like I've lost my key ring and sticker now eh nomad  :(
Title: Re: Backdoor accidents
Post by: Nomad on 15-11-08, 02:30PM
From reading the post I'm not sure he was on the trailer, reads to me like he was on the ground somewhere near the back of the trailer.
Title: Re: Backdoor accidents
Post by: Tom on 15-11-08, 11:55PM
Sorry for not being clear in my post. Yeah Nomad, the back doorman was on the ground guiding the truck in. 
Title: Re: Backdoor accidents
Post by: Seanmclude on 16-11-08, 01:12AM
But it goes to ask --- how far away was the warehouseman to the trailer? and why was the trailer opened untied then the driver moving the truck? I hope that the warehouseman is okay!
Title: Re: Backdoor accidents
Post by: Chairswan on 16-11-08, 12:21PM
Why did the wagon have to move in the first place after the shutter was open (?))
Title: Re: Backdoor accidents
Post by: bored_member on 08-12-08, 03:08AM
Is it just me that finds the phrase "backdoor accidents" quite amusing?
Title: Re: Backdoor accidents
Post by: Chairswan on 09-12-08, 07:52PM
Quote from: bored_member on 08-12-08, 03:08AM
Is it just me that finds the phrase "backdoor accidents" quite amusing?

Why would you say that BM (?))

Maybe I should changed it to "backdoor mishaps"  ;)
Title: Re: Backdoor accidents
Post by: found it on 10-12-08, 06:39AM
Chairswan,You were right with the topic heading, and it goes to show just how varied the accidents on the back door can be.

All I will say is those of you with open yards, wether it for tail lift deliveries and backloads or just back loads, take extra care in the current icy conditions.

Over the years heard of too many slips, falls and loss of control of the cages.
Title: Re: Backdoor accidents
Post by: Chairswan on 11-12-08, 10:35PM
We had a silly accident on the backdoor a few days ago.

One of the relieve guys who usually works fresh normally was covering the shift as the usual guys had finished, he was struggling with taking cages off the tail-lift so another chap off dairy came over to help.
The second guy at the time was not wearing his toe-tectors, when no.1 took down the tail-flap it landed on no.2's foot   :o ouch he was in agony fortunately no broken bones, but he blames no.1 for dropping the flap without warning despite the fact he wasn't wearing his PPE & he also claims we isn't signed off yet, so if he wasn't signed off why did he go near the lorry in the first place  ???
Stupid boy!  :-X
Title: Re: Backdoor accidents
Post by: lazzzzzzzzydave on 21-12-08, 12:33AM
only last year did i turn up for work  to start at 1:00pm clocked on and made my way to the backdoor when i was informed the thurrock delivery had arrived so went in to the yard and opened the gate, to my amazement the lorry driver decided the he would bring my car in to the yard along with his trailer dragging my car about 15 meters before he realised! gutted i was but he then told us he was an agency driver and he couldn't give his insurance details. then to top it off the duty manger then informed me it had nothing to do with tesco and i had to sort it myself. luckily no one was hurt but it still take the p**s. it toke 3 weeks for the dc to inform there insurance and i was left with out a car yet still expected to travel 8 mile to work.

I've edited your post so it doesn't giveway your identity. CS
Title: Re: Backdoor accidents
Post by: Chairswan on 24-12-08, 10:58PM
I'm pretty sure your Duty manager was smelling of the brown stuff when he mentioned it's not of any concern of the store. That's of course your vehicle wasn't parked on tesco property like out on the road at the time.

Can anyone correct me if needs be please (?))

I take it nobody has been hospitalised over the crimbo period on the backdoor this year (?)) >:D
Title: Re: Backdoor accidents
Post by: Seanmclude on 24-12-08, 11:12PM
No injuries before Christmas and hopefully none ever! Had a few damaged silvers though.. (The problem with having such a big store and such a small yard)

How come magor are short of trailers? Had a few of them turn up in odd looking trailers!
Title: Re: Backdoor accidents
Post by: Chairswan on 28-12-08, 01:39AM
Rather have a mangled silver cage which can be replaced then a mangled member of staff which can't always be replaced the same.  >:D

You talking about hire trailers halfajobbob (?))

Not seen those in a few years now.
The last time I saw one was from NDC (I no longer have them now) it was 13' 11'' high & it would'nt fit some store's bay due to a few inches taller then a standard tesco trailer. 
They also have barn doors too if I can remember rightly (?)) 8-)
Title: Re: Backdoor accidents
Post by: Seanmclude on 28-12-08, 03:05AM
Yeah these were hired trailers and hired drivers also. Well the driver who came to my store owned the whole lorry that delivered to my store.

I asked if he still received the same information a normal tesco driver receives which he did.

The trailer did have barn doors and had to stop about a metre before the bay to open the doors and take off both security tags. I always wondered why on the delivery note there was space for a second tag... now i know why :D



On a lighter note had a wisemans come in yesterday (boxing day) and he told me that our yard was the best he has been too in a long time! He also mentioned his least favourite yard was forrestfach in Swansea :D
Made my day such a lovely compliment :)

Title: Re: Backdoor accidents
Post by: Chairswan on 14-01-09, 11:01AM
A Walkers crisps driver told me last year, one of his coleagues had just parked up on the bay of Cleethorpes store, when he jumped out of his cab & caught his leg on a banana dolly which resulted in his leg being skinned..... ouch!!!! :o
As far as I'm aware he has since recovered from the accident.

Drivers, please be carefull when you do jump out of your cabs when you've parked up, you never know what's standing next to you.  :(
Title: Re: Backdoor accidents
Post by: Seanmclude on 21-01-09, 01:37AM
Can anyone help me on this one.

Working on back-door i was told that we should not go onto the trailer ever.
Yesterday for no apparent reason my senior decided to walk onto the trailer to check inside.. I told him to get out mainly because the driver was still tipping and senior had no safety shoes.. He said to me it was fine to go onto the trailer as it is in tesco property.

So was i taught wrong? That we can go onto the trailer to help pull cages off/on?

Title: Re: Backdoor accidents
Post by: POA Billy on 21-01-09, 04:36AM
Once the trailer is on dock it becomes part of the warehouse and as long as all H&S requirements are followed, safety footwear, high viz, gloves, over 16,then drivers will allow access to the trailer, after all it is their responsibility to point out any failings in H&S with regard to staff entering the trailer. Plus how else would pallets be unloaded, as drivers are not trained in the use of pallet trucks and therefore not covered for their use.
Title: Re: Backdoor accidents
Post by: jb66 on 21-01-09, 09:04AM
Quote from: halfajobbob on 21-01-09, 01:37AM
Can anyone help me on this one.

Working on back-door i was told that we should not go onto the trailer ever.
Yesterday for no apparent reason my senior decided to walk onto the trailer to check inside.. I told him to get out mainly because the driver was still tipping and senior had no safety shoes.. He said to me it was fine to go onto the trailer as it is in tesco property.

So was i taught wrong? That we can go onto the trailer to help pull cages off/on?



You are not allowed on the trailer at all if your using a tail lift, otherwise your allowed on under the drivers supervision only.  If the driver does not want you in the back then you cant go on.
Title: Re: Backdoor accidents
Post by: Geezer100 on 21-01-09, 09:20AM
Quote from: Chairswan on 14-01-09, 11:01AM
A Walkers crisps driver told me last year, one of his coleagues had just parked up on the bay of Cleethorpes store, when he jumped out of his cab & caught his leg on a banana dolly which resulted in his leg being skinned..... ouch!!!! :o
As far as I'm aware he has since recovered from the accident.

Drivers, please be carefull when you do jump out of your cabs when you've parked up, you never know what's standing next to you.  :(

Yep, it could be a wall!
Eddie driver last week was in LHD unit - jumped out to find a wall next to him, bit tight against the wall. He got out OK.
Title: Re: Backdoor accidents
Post by: Chairswan on 21-01-09, 10:59PM
A driver once told me he went to a store in the South London area, he needed a hand getting a cage or a dollie off the wagon for one reason or another, but the backdoorman replied he wasn't allowed nor were any other staff in the store.
The driver asked to see the store manager, who poped round & told the driver the same thing "we arn't allowed on back of trailers".  The driver rang the depot to report the problem afer the driver closed the shutter & threatened to drive back to the DC with the load,after a period of time later, the backdoor person got on the trailer to help assuming he was wearing PPE.  :o

One store that isn't up to date on their procedures i guess.  :(
Title: Re: Backdoor accidents
Post by: Seanmclude on 21-01-09, 11:06PM
All backdoor personel in my store are given their own hi vis jacket and must always wear safety shoes.

I thought it was 18+ to work on backdoor? 

Also with the pallets mention. I have never moved a pallet from the trailer into the warehouse ever. I put the pallet truck onto the trailer but the driver has always moved the pallet off and into the warehouse.

On some occasions i have given them a push but never pulled.  Them 4litre water pallets kill me!!
Title: Re: Backdoor accidents
Post by: Chairswan on 21-01-09, 11:09PM
You're right it's 18 years old to unload a wagon.
However it's 16 to move a roll cage.  ???

I think the reason behind it is because your average 16/17 year old would try & show off by trying to stop a cage weighing up to half a tonne falling down off a tail-lift, resulting then in being flattened on the floor of the warehouse.
Where as an older (or mature I should put it) member of staff would simply let it go knowing they're safe from being injured.  ;)
Title: Re: Backdoor accidents
Post by: Seanmclude on 21-01-09, 11:52PM
I'm just glad i have a dock for my trailers. When im on backdoor its my backdoor! Anyone else get that feeling?

I also put safety of those working with me as a priority aswell as my own of course.  Last week i was opening the gate to let a unity trunk in and some person off the chicken counter walked into the yard with no hi-viz and went to go collect a 4 sider.

I stopped everything and went over to the member of staff and told her not to enter the yard when there is a wagon there. She got into a bad mood but at the end of the day, the hi-viz was there and the sign before entering the yard states not to enter if there is a wagon moving.

Title: Re: Backdoor accidents
Post by: Geezer100 on 23-01-09, 10:02PM
Not sure of the full story here, as I only heard it from an eddie driver tonight.
But I believe that an eddie wagon knocked a wall down at Macc 2. Reason: Unit was a 6 legger, like they are using all the time now.
Does anyone know the full story??
Title: Re: Backdoor accidents
Post by: Dot Comma on 23-01-09, 11:48PM
Backdoormen where i am often dont wear hi-vis. one time just before Xmas, it was getting dark, lorry came in, could not turn. Bdm (backdoorman) was shifting cages about out of the way of the lorry. He nearly got pancaked between unit and outdoor freezer container so asked me to walk about with him instead of putting on himself.

And only last week, i was reversing into the loading bay and a member of staff just walks up behind with no hi-vis, i only stopped because i saw them (only just though) on the reversing camera.

Why do people just think they can wonder about like that. i bet they wont if they have a trip to hospital because a driver did not see them and hit them.
Title: Re: Backdoor accidents
Post by: Geezer100 on 24-01-09, 08:09PM
Dot comma,
I once saw a member of cleaning staff, cross the yard at night, with no hi-viz while a wagon was reversing. She crossed behind it. I tried to make her understand that it was a no-no, but unfortunatley she was foreign, and couldn't understand me too well.
The next time I saw the cleaning manager, I informed him what had happened, and asked him to have a word.
He duly did so, and said to me that he wanted to know if it ever happens again with any of his staff, especially if not wearing hi-viz jackets.

Dot com are also guilty of that, a dot com driver was talking in yard, to wagon driver in front of cab. Wagon driver in cab. dot com driver not wearing a hi-viz jacket, just the dark standard issue fleece. I went and saw the dot com team leader straight away, and told him the situation.
There were other dot com drivers with the t/l at the time, and they told the t/l of another driver who also dosen't wear hi-viz jackets. t/l was not impressed, and told the guilty staff off straight away.

But it's not just GA's - I have told managers off about it before now.
Title: Re: Backdoor accidents
Post by: Dot Comma on 25-01-09, 04:54PM
I admit, we do have one or two drivers who do not wear a hi-vis, even on the road when delivering. When we mention anything, it falls on deaf ears. Well it seems like it. They are always being told, nothing being done.
Title: Re: Backdoor accidents
Post by: Chairswan on 16-02-09, 11:07PM
I've heard a fatal accident occured at a Kidderminster store last week:
A tesco wagon was reversing towards the backgate when a pedestrian was hanging around behind the wagon when they were run over by the reversing wagon.
The road leading to the store was closed for 3 hours for investigation before it was re-opened.  :(
Title: Re: Backdoor accidents
Post by: Bigfoot on 17-02-09, 09:07AM
http://www.kidderminstershuttle.co.uk/search/4129807.Lorry_death_collision___more_details/ (http://www.kidderminstershuttle.co.uk/search/4129807.Lorry_death_collision___more_details/)
Title: Re: Backdoor accidents
Post by: Jaycloth on 17-02-09, 09:53AM
My sympathies go out to the victims family and to the unfortunate driver.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 10-03-09, 07:10PM
Sad news, but it does question what was the person doing behind the reversing lorry, i tend to get out the way of a reversing vehicle if i see it and a artic wagon isnt exactly hard to miss.

Where was the backdoor man ? I've been told if you see pedestrians around the lorry you should signal the driver to stop. Sorry not trying to put a downer on things here a very tragic accident
Title: Re: Backdoor accidents
Post by: Jaycloth on 11-03-09, 06:53AM
All accidents could be avoided, they are just a set of circumstances. I heard a refuse truck reversing, using a recorded voice warning system. I got talking to the driver, who told me that whilst emptying the large bins, he and his colleague heard shouts, from inside the truck. Apparently two men had been sleeping in the bin. :o
Title: Re: Backdoor accidents
Post by: Chairswan on 07-04-09, 11:24PM
The bin men are supposed to check for signs for vagrants sleeping inside the bins before they tip them, unless they're in a hurry which many Biffa guys are!  :o
Title: Re: Backdoor accidents
Post by: Dot Comma on 09-04-09, 02:21AM
Quote from: Chairswan on 07-04-09, 11:24PM
The bin men are supposed to check for signs for vagrants sleeping inside the bins before they tip them, unless they're in a hurry which many Biffa guys are!  :o

Sorry, i have to laugh, you did say quite an amusing word there.... Check..!!! lol. have yet to find anyone in stores check anything! lol

One to add for backdoor accidents, i have put more information in a new post called Back Gate. Its only scratches and not life threatening!
Title: Re: Backdoor accidents
Post by: Chairswan on 10-04-09, 05:24PM
Dot comma, the above info is from a leaflet a mate of mine showed who works in the call center for Biffa, it explains about what bin pick up drivers are supposed to do when picking up ro ro bins & those silly ones where you put the forks in to lift over the cab to empty.  Pallets beside the doors is something to look for, but with many drivers in a hurry I doubt many bother.  Especially the one who shouted abuse at a technician who was visiting my store because he parked his van right in front of the compactor!.  :o
Title: Re: Backdoor accidents
Post by: xExpress on 17-04-09, 11:21PM
Quote from: Tescomenace on 10-03-09, 07:10PM
Where was the backdoor man ? I've been told if you see pedestrians around the lorry you should signal the driver to stop. Sorry not trying to put a downer on things here a very tragic accident

This unfortunate accident happened at an Express store.

As with any store the driver is given a risk assessment before leaving the dept, which has exact instructions on what to do before entering the ring fence of the store. Each assessment has a grade of danger, and what to do in the event that one of the dangers is possible to accrue.

However if it is a pedestrian zone which most Express are the driver is not supposed to reverse prior to 2 members of staff coming to assist.

I can already hear the laughter coming from you guys in express reading this.
As the real truth is, there is no backdoor men in Express, each member of staff is given basic back door training, but before being able to accept/assist a delivery they must be silver validated.

But wagon drivers do get very upset with the am mount of time they are sat waiting on main roads, due to low volumes of staff. When a wagon is expected a duty manager/team leader/team manager/shift manager must put out at least one yellow danger cone. Before the wagon is to enter a pedestrian zone where reversing is required, 2 members of staff should come and assist but their normally on the till and in the bakery (yes the bakery). This is how accidents happen, not enough staff, and not enough time for the drivers/store.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 18-04-09, 12:40AM
Play by the rules, of course everyone bends them but when it comes to issues like being in a pedestrian zones ensure there are two people there other refuse to accept it. What more can Tosco do. Give you a warning for not following your training.  >:D :d:
Title: Re: Backdoor accidents
Post by: Chairswan on 18-04-09, 03:54PM
Poped into my local express store, was cringing as I was watching a wagon reversing around the back of the shopping parade, a member of staff was guiding it up not wearing a hi-viz jacket/vest etc ...... I hope he didn't get squashed when they got round the back.  :o :( >:D

Please everyone, make sure you wear PPE when dealing with delivery wagons how ever shorter period you wear them for, anything can happen.
Title: Re: Backdoor accidents
Post by: pmcoffee on 23-04-09, 12:27PM
Quote from: Chairswan on 18-04-09, 03:54PM
Please everyone, make sure you wear PPE when dealing with delivery wagons how ever shorter period you wear them for, anything can happen.

I think Asda give them to everyone don't they? perhaps we should too?
Title: Re: Backdoor accidents
Post by: The Mrs on 23-04-09, 10:52PM
Driver A tries to make a delivery to a Hampshire Extra. Person on backdoor has no PPE. Driver refuses to make delivery - response from backdoor was "I'm a Manager and exempt from having to wear PPE"

Driver B has three express deliveries.
Arrives at first, only one person on shift who has been left a note by the Manager that he's gone to play golf and when the delivery arrives get the cleaner (contractor) to help.
So driver B refuses to deliver, moves onto second delivery. Again, only one person on shift.
Again refuses to deliver, moves onto third delivery. Delivery 1 and 2 has to come off the trailer to get to delivery 3, then has to be put back on. Goes back to first and second expresses by which time there is staff to unload.

Shortages of staff and pressured Managers are making deliveries a joke. Trouble is it's not funny, its an accident in the making.  :p:
Title: Re: Backdoor accidents
Post by: Chairswan on 23-04-09, 11:04PM
ALL staff have to wear PPE when unloading deliveries, that's ALL staff including managers, managers do not as far as I know wear bubbles to protect them from danger, I'd love to see them because that bubble will be so big it may restrict them from going into tight areas of the warehouse!  :D >:( :( :o ??? :P :-X :'( >:D

As for driver B, assuming the 3rd drop is a T/L having to move previous deliveries' cages off is a big H&S risk too.  My store have previously send away deliveries because the second drop is right in the middle of the trailer & staff refused to take it off the T/L....... unlike the other day.  >:(
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 27-04-09, 11:35PM
I've got all my PPE infact with the recent outbreak of warm sun the only part of me that was brown where my forearms . Weve recently had staff in training for a new store and before we let them anywhere near the bay or lorries hi viz were given and correct footwear was checked  :d:
Title: Re: Backdoor accidents
Post by: dragonprince on 29-04-09, 03:13AM
have thrown any number of managers off the bay for not having a hi=viz on

we have enough spare  so they can put one on

helps that I am a H&S rep ( not that that should matter)
Title: Re: Backdoor accidents
Post by: jb66 on 29-04-09, 08:17AM
Quote from: dragonprince on 29-04-09, 03:13AM
have thrown any number of managers off the bay for not having a hi=viz on

we have enough spare  so they can put one on

helps that I am a H&S rep ( not that that should matter)

When a manager went out of the yard without a high viz i used to lock them out and make them walk round, i'd never get a row because if the store manager found out they never had a high viz on he/she'd give the managers hell.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 29-04-09, 01:43PM
Not really an accident but accident prevention. Had a slight spill of hydrolic fluid in our yard, wasnt sure which way to of gettin rid of it. Luckily we had some rain the other night and seemed to of done the trick but is there any proper method of clearing it ?
Title: Re: Backdoor accidents
Post by: Jaycloth on 29-04-09, 02:47PM
Sawdust and a stiff brush, was the method we employed when my father had a garage.  :d:
Title: Re: Backdoor accidents
Post by: tinner on 29-04-09, 02:57PM
Also sand, any coshh information will advise you on the best way. we used to use sand in the printing trade, also a container to dispose of any spillages.
Title: Re: Backdoor accidents
Post by: Chairswan on 29-04-09, 11:02PM
We use cat litter as it's easily available, but MM don't like it, but we don't have saw dust in our warehouse, how else are we suppose to clear it up (?)) >:D :(

If MM were to dispose of our cat litter & an accident occured because there was none around, who'd be to blame (?))
Title: Re: Backdoor accidents
Post by: Seanmclude on 05-05-09, 02:37AM
Anyone spilt paint in the warehouse?! Just my luck for the paint cage not to be fastened correctly and when coming down the ramp break open, dropping two tins of murky brown paint.


Title: Re: Backdoor accidents
Post by: Chairswan on 05-05-09, 10:44PM
I think if you don't clear paint up quickly enough, you end up with a permanently stained floor!  :o
Because end of the day paint is supposed to stick on sufaces for as long as it likes, unless you use white spirit or bleach to clean it up.
Title: Re: Backdoor accidents
Post by: Seanmclude on 05-05-09, 10:54PM
It has stained the floor. But the warehouse is full of stains on the floor. I have a picture of it but i wont post it because a lot of my store will recognise it.
The spill is about as big as a pallet in length and diameter.

I always said the warehouse needed a lick of paint!


Title: Re: Backdoor accidents
Post by: gomezz on 05-05-09, 10:57PM
Quote from: halfajobbob on 05-05-09, 10:54PMI always said the warehouse needed a lick of paint!

Is a brush optional?   :o
Title: Re: Backdoor accidents
Post by: found it on 19-05-09, 08:48AM
Friday was not a pleasent night at work! :(  I have no objection to having to put the frozen delivery into the freezer, as it's my job as back door.

But what I do object to, is the idiot who decided to put 2 loose respite Lasagnas on the top for them to fall off. >:( >:(

As you can imagine, I was not amused when they connected with my head, these things are weighed in at 1.5 kg (defrosted), so god knows what they weigh when frozen.

Ended up only doing half a shift, as Concussion not a good thing to have when on the door.

Think I might ask for a hard hat if i have to deal with frozen again. Doubt very much if unity got informed.
Title: Re: Backdoor accidents
Post by: Seanmclude on 29-05-09, 01:18PM
 >:( I just hate how Unity stacks cages! I wish that all the 4 siders went to Unity. Im fed up with having half the cage fall off when tipping!



Hope your heads okay found it.
Title: Re: Backdoor accidents
Post by: POA Billy on 29-05-09, 02:58PM
Freezing an object does not increase the gross weight only makes it a lot harder.

Coming into contact with another hard object and now having a high tensile rating in comparison with the unfrozen lasagna, could cause injury.

Lucky it was frozen as being covered in lasagna is also not my idea of fun ;D
Title: Re: Backdoor accidents
Post by: found it on 31-05-09, 07:14AM
Thanks guys, it ended up me going home with concussion, but after the weekend was fine except for the head aches till Tuesday.
Now very wary of frozen cages.

Doesn't help that we have to push them up a ramp to get them into the freezer.

I'm ok now just one hell of a shock, when it happened.
Title: Re: Backdoor accidents
Post by: Yuni on 09-07-09, 08:51PM
I was pulling a dairy cage off a delivery lorry when I had an accident. The cage hit the edge of the dock ramp and the wheels stopped - unfortunately the top of the cage didn't and it went down onto ground. As I was pulling it at the time my hand was caught by the cage as it fell and I suffered a cut across the back of the knuckle.

As it seemed quite deep and was bleeding a bit the first aider sent me to A&E - luckily there wasn't any bad damage and they just glued/steri-stripped it and dressed it.
Title: Re: Backdoor accidents
Post by: Chairswan on 09-07-09, 09:15PM
Where you by any chance wearing gloves at the time of the accident Yuni  (?)) ???
Title: Re: Backdoor accidents
Post by: Yuni on 09-07-09, 10:09PM
No....

.....I think the only gloves I've ever been given were when I've been filling freezers. I've never been given any, or told I should be wearing any, for any other purpose
Title: Re: Backdoor accidents
Post by: Chairswan on 09-07-09, 10:26PM
If you weren't wearing gloves when you where unloading a wagon as your post described to me, you shouldn't be assisting in the unloading, are you backdoor trained  (?))

If you were wearing gloves your knuckles wouldn't have suffered like they did.  :(
Title: Re: Backdoor accidents
Post by: Yuni on 10-07-09, 08:29PM
Lets see....... I think the training consisted of.........

You let the wagon in like this.....
You offload it like this......
You fill in the paperwork like this.....
Any problems, find a manager to ask......

All in all about 2-3 minutes.....(if that)

I've often wondered if there is some 'formal' training that should be on your file somewhere as, apart from the backdoor person that does 5 nights, I don't think that any of the people that cover his nights off or his holidays have any
Title: Re: Backdoor accidents
Post by: Chairswan on 10-07-09, 11:06PM
Your training should be on your file, I take it you havn't been given any PPE then  (?)) >:D
The actual training however sounds about as adequate as ........ well I'm not going go through that path, the actual training is supposed to take at least 2-3 hours, either one to one or in a group.  :-X
Title: Re: Backdoor accidents
Post by: Yuni on 11-07-09, 05:42PM
Slightly off subject but this shows how good our backdoor training is.

The site has just started using the electronic system for diect deliveries. When I mentioned to someone on day staff that we were still having to use the old receipt system he said that he'd speak to someone and get us trained on it.
I came in last night and had to cover backdoor as our normal person was off sick to find a note stuck up 'fao night shift' with a brief list of instructions and the way to reboot the scanner if it stopped working.

Needless to say I followed the instructions......and they didn't work
Title: Re: Backdoor accidents
Post by: Chairswan on 14-07-09, 03:37PM
I heard some days ago a driver from Didcot DC was injured when after he tipped all of the stock out of the trailer he turned himself round to close the shutter when he trapped his leg between the platform of the rear of the trailer & the dock leveller.  This was because the backdoor man lifted the flap before the driver exited the trailer thus not realising the flap had been lifted.  :(
A victim of turnaround times  (?)) ???
Title: Re: Backdoor accidents
Post by: Seanmclude on 19-07-09, 03:19PM
Its an accident waiting to happen. A dotcom driver has been given overtime to work on the Backdoor within the store tonight.

Guess how long his "training" was! The manager "training" him gave him 5 minutes quick show around.. because he had to go to a meeting... The driver was shown how to open the gate.. thats it. I questioned the driver on what he thinks would happen to him if he got hurt... He asked me how he can get hurt!!! s***!!!!

>:( >:( >:( >:( >:( >:( >:( >:(

There wasnt even a wagon to show him how to correctly tip a wagon!

So im sorry for my rant but this is so stupid! Thats what you get when you have a new manager who doesnt know anything about anything on backdoor... The manager has a nervous breakdown and gets put onto a "cushty" department. Not my words but the senior team for non food. So yeah.  :-X
Title: Re: Backdoor accidents
Post by: Jaycloth on 20-07-09, 07:01AM
From what I remember about backdoor duties, there is a bit more to it than opening a gate! This sort of decision by managers is verging on the criminal. In fact if something serious were to happen to this driver, criminal proceedings could be brought.
Title: Re: Backdoor accidents
Post by: Vagrant on 20-07-09, 10:35AM
Did a week on shop deliveries last week in nw.
At a liverpool store (Allerton?) the dot com facilities had the builders in. Couldnt turn in yard due to builders cars so i asked back door bloke to get them moved. He asked if i could reverse out of the yard , into the traffic entering car park, and reverse into the yard. Of course the answer was no. The unauthorized vehicles were grudgingly moved.
Sale stores risk assesment gets you to back in blindside off the road which would be unnecessary if the bay wasnt full of empty cages and rsu (as per risk assesment!)
Glossop is another blind reverse off road which was made doubly difficult by the yard full of cages and rsu, and moreso the cages and pallets lined up along the road outside yard (Tesco Middlewich not accepting empty cages!!)
Where is the concern for H AND S at Tesco? Every store I visit I see issues and nobody seems concerned. DC'S are just as bad. Poorly loaded trailers, speeding shunters, shoddy drivers facilities(no bog roll, no soap, no hand drier/towel, no cleaner(?))
BUT WHATS THE POINT OF MOANING ? NEVER CHANGES ANYTHING! AFTER ALL WE'RE ONLY DRIVERS-WHAT CONTRIBUTION DO WE MAKE?!?!
Title: Re: Backdoor accidents
Post by: Chairswan on 08-08-09, 09:39PM
Quite a silly accident happened at a store earlier this week:
Wiseman artic parked up to the bay, driver sent down the tail-lift after parking up before going to the warehouse to give in paperwork.
The dock leveller was put up onto the rear of trailer then the unloading commenced, after taking a few milk dollies off the wagon, the lip of the leveller platform collapsed sending the driver plumeting some few feet to the ground along with the dolly of cream that landed on top of him!  :o

The said driver was taken to hospital with several cuts & bruises fortunately no broken bones.

It turned out the driver didn't reverse up to the dock far enough for the platform to reach safely, which in turn caused the platform to collapse after a few dollies were alighted.  :-X
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 20-08-09, 12:03AM
The leveller must of been well off surely even if it wasnt fully on the trailer it still would of been help up by the tail lift that was lowerer, was the tail lift folded out fully ? and if it wasnt on the trailer must of been a nightmare getting milk cages off
Title: Re: Backdoor accidents
Post by: tinner on 04-09-09, 08:28PM
Hi got a poser..this isn't tesco..
delivery to a supermarket..entry is not very safe due to residents parking cars on yellow lines..driver has tried the police no joy..was told to f*** off from resident.. shop staff tried to back in load but is not trained..who's at blame if anything happens to staff..the driver has been told to deliver it..
Title: Re: Backdoor accidents
Post by: Seanmclude on 04-09-09, 08:38PM
Speak to the local traffic warden or council, if these people are parking illegally then there should be fines. At the end of the day its down to the driver, if the delivery would put the driver at risk then it should be avoided.
Title: Re: Backdoor accidents
Post by: tinner on 04-09-09, 08:44PM
cheers halfajobbob,
the resident wouldn't move the car because it is a religious day for them..so he refused..they have now got it onto door..will pass advice to planner..who had snotty phone call from the warehouse manager(store had phoned warehouse), saying 'so what if the driver hit anything'... >:(
Title: Re: Backdoor accidents
Post by: Seanmclude on 04-09-09, 08:53PM
Well double yellow lines do not disappear on religious holidays. Im sure he would be angry if his car was wrote off because he was parked illegally. Im sure an artic would cause more damage to the car than to the truck!
Title: Re: Backdoor accidents
Post by: Seanmclude on 10-09-09, 08:31PM
Near miss today, driver coming out of our gates turned a bit sharp literally inches from destroying our lovely gate :)
Title: Re: Backdoor accidents
Post by: The Mrs on 11-09-09, 07:32PM
Tesco fined for lift collapse (scissor lift)

http://www.campaignseries.co.uk/news/latest/4591942.Tesco_fined_for_lift_collapse/ (http://www.campaignseries.co.uk/news/latest/4591942.Tesco_fined_for_lift_collapse/)
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 16-09-09, 12:17PM
Wouldnt happen at our store, scissor lift doesnt even come up  :d:
Title: Re: Backdoor accidents
Post by: Chairswan on 16-09-09, 10:54PM
Does it not go down (?))  :D

Sorry back to topic.  :-X
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 18-09-09, 12:59AM
It went down .. and now it stays down. Technically this isnt off topic as in the incident reguarding the scissor lift collapse or scissor lift is actually broken it has been reported many times, it was reported when it started to play up and yet nothing had/has been done about it.  :p:

So my store is also failing Regulation 9(3)(a)(i) of the Lifting Operations and Lifting Equipment Regulations 1998   and  Regulation 5(1) of the Provision and Use of Work Equipment Regulations 1998 ... if im correct  ???
Title: Re: Backdoor accidents
Post by: Jaycloth on 18-09-09, 07:30AM
If indeed these regulation are being broken, what action could the relevant authority take? Could the store be closed down or could the warehouse be closed? Or could a restriction on access be imposed? I suppose my final question is...Has the authority got any teeth?
Title: Re: Backdoor accidents
Post by: Chairswan on 18-09-09, 10:39PM
I think Tescomenace has that issue correct.
If tesco are breaking the lift operations legislation & they can be in the poo, not that a few ££££ is going to hurt them anyway.  8-)
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 20-09-09, 04:55PM
Apparently we are awaiting quotes to get our fixed . ??? how long does it take to get a quote ? unless they are thinking of replacing the whole scissor lift. The other thing is if Tescos are breaking these rules .. who checks that Tesco or the store are doing something about it. The issues get written in our health and safety log books and a note is put in our instore maintance book but i do believe it is even noticed. For some reason now our scissor lift is half way up  ??? So is it half broken or half fixed ? :P
Title: Re: Backdoor accidents
Post by: POA Billy on 23-09-09, 02:31PM
If you have an issue with the scissor lift or a dock leveler, make a request to the delivering DC's to send an assessor and a health and safety rep to make a decision as to the safety and workability of any alternative delivery arrangements, many stores with the same issues become tail lift deliveries until the problem is sorted, causing slower turnaround times, a need for more staff to service the delivery and very grumpy staff (specially when it's raining).

It is surprising how quick these things get sorted once it starts to effect the managers bonus :D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 24-09-09, 03:00AM
Our is just for general warehouse jobs it doesnt get involved with deliveries although it is handy to bring pallet etc into the warehouse or out of it
Title: Re: Backdoor accidents
Post by: POA Billy on 25-09-09, 10:18AM
You know you enjoy the exercise pulling heavy lumps up that ramp :D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 25-09-09, 05:58PM
No no no Billy you have it all wrong, i accept pallets of for example shelving sign the right bits and let the department who the shelving it is for drag it up the ramp and anyways we have a ramp by our snodland bay that is less of a gradient.

We have had a change around recently so we dont have to use a tail lift for any tesco wagons coming in store now so its all good. Come and have a look  :d:
Title: Re: Backdoor accidents
Post by: POA Billy on 26-09-09, 11:24AM
I would do but my visa has run out for Pitsea :D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 26-09-09, 05:44PM
Are we that bad ? lol .. going back to the subject of scissor lifts, spoke to one of our regular IST while we was having a natter by the backdoor he phoned the IST dealing with the scissor lift and said it is due to be replaced, when ? i dont know .. as the firm Lonco who deal with lifts have done gone bust  :o
Title: Re: Backdoor accidents
Post by: POA Billy on 02-10-09, 02:07PM
With many stores now about to refitted with double decker lifts perhaps you are also in line for that. >:D
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 02-10-09, 05:32PM
Who us ? We can barely keep a post in the ground to protect a wall for 6 months, ill believe it when i see it, anyway came in today our yard is empty or everythin and i mean everythin instead its all blockin up the warehouse
Title: Re: Backdoor accidents
Post by: Backdoorman on 02-10-09, 10:19PM
Can remember reading and now can't find (typical) that when loading/unloading vehicles at the backdoor no one other than backdoor staff should be in warehouse - True or False? Had stand up with grocery manager this eve re same where he's got a grocery lackey to pull out MU's from the warehouse while we're unloading fresh delivery - right across our delivery path.

Common sense says "don't do it" but book?? which book?? gonna contact USDAW monday but until then, answers on the back of a dolly and send it to the store.

Ta much!

A thankfull Backdoorman!
Title: Re: Backdoor accidents
Post by: almostlost on 05-10-09, 10:07PM
My brothers off work today, maybe tomorrow after a cage of potatoes fell onto him sunday, pinning him to the floor.  Damaged his knee, had to finish the shift as the SM is on holiday and the other T/L's werent interested in covering for him.

Maybe he'll reconsider tipping on his own in future (there was him and one in the building).
Title: Re: Backdoor accidents
Post by: Chairswan on 05-10-09, 10:43PM
Sorry to hear about your brother allmostlost, does work at an express by any chance (?))
Title: Re: Backdoor accidents
Post by: almostlost on 09-10-09, 01:07AM
How did you guess ? :)
Title: Re: Backdoor accidents
Post by: Chairswan on 09-10-09, 10:47PM
By the way you wrote your post  ;)

A similar incident happened at a store in the West London area, a tatty dolly fell on a backdoorman.  :(
But that was on a dock leveller in a superstore.
Title: Re: Backdoor accidents
Post by: almostlost on 13-10-09, 11:15PM
An update, his SM basically said it was his own fault, and will not consider trying to move a member of staff to an earlier shift on a sunday to help cover when theres only him there to tip.
Title: Re: Backdoor accidents
Post by: The Mrs on 15-10-09, 09:31PM
Nasty one in Southampton this week. Agency driver, his first day, stepped back off trailer and tail lift was down, pulled a cage down on top of him. In hospital with some serious injuries. HSE investigating - and they are particularly interested in training records. Transport department MM, heads together and seen frantically searching the office for relevant records.
Title: Re: Backdoor accidents
Post by: Chairswan on 19-10-09, 12:01PM
Who was operating the tail lift, the driver or the backdoor person.  (?))
Title: Re: Backdoor accidents
Post by: Seanmclude on 19-10-09, 12:58PM
Thoughts for the driver on this one. Hope he is okay!
Title: Re: Backdoor accidents
Post by: POA Billy on 20-10-09, 02:02PM
The training states that drivers must push cages off the trailer, it starts to make sense now.
Title: Re: Backdoor accidents
Post by: Chairswan on 20-10-09, 08:31PM
Yeh it does now POA Billy, highlighting the word PUSH

The reason I asked who was operating the tail-lift as I've heard of incidents where driver have fallen off the back of trailer because someone has operated it without the driver's consent.  :o
Title: Re: Backdoor accidents
Post by: The Mrs on 20-10-09, 09:38PM
Most recent is that he has a ruptured spleen, two fractured vertebrae and a broken ankle.

Tail lift was down but the flaps were up.

HSE equipment check was OK, hence the interest in training as it was his first day.
Title: Re: Backdoor accidents
Post by: Chairswan on 20-10-09, 10:12PM
Sounds like a case of the driver forgot to raise the tail lift before he stepped over. But that is all I can say right this second  :-X
I've personally seen instances where a driver almost pushed a cage over the edge because they forgot to raise the lift.  Or another occasion I had to shout to the driver whilst the lift was being raised because a cage of tinned soup was rolling down aiming for the driver to knock him off the platform.  :o
Title: Re: Backdoor accidents
Post by: BJW50 on 21-10-09, 06:55PM
Story from Soton driver, the Agency driver was falling when he grabed a cage to stop himself but instead pulled the cage on top of himself.
Title: Re: Backdoor accidents
Post by: Scottish Carter on 26-11-09, 07:19PM
 A big problem for drivers are stand in managers and deputees who are trying to make a name for themselves by beating the other managers and other shifts turn around time. Some of these people (who cannot count to ten....Terry Leahy`s words not mine) actually think their title supercedes Health and safety and back door procedure along with trading law. I have heard a Director will be coming down hard somewhere on this site ....can someone point me in the right direction on the post from the Mrs.

It takes a firm tone and stout word in their cubby hole and then they get all touchy feely cause somebody stood up to them. Sooner the Director stands up to the plate and swings his size ten the better for these idiots who care for nothing but the next step on the ladder and s*d Health and safety. Go get em Mr Director I say because they need a good boot where it hurts. Some of the worst offenders are women who have no concern other than to cause an argument and THINK they have proven a point. A bad accident worse than the one at Whitehaven is on the horizon unless action is taken against these idiots and the sooner the better.  ;)
On a brighter note......well done to the guys (and Girl) on dayshift at Dundee extra who are to my knowledge the only ones to apply the correct unloading procedure in the whole of the stores we deliver to from Livingston. If anyone with any clout is reading this then I suggest all these people who are not trained up get sent here to see how it is done correctly. Well done the tangerine dream team.  ;) ;)
Title: Re: Backdoor accidents
Post by: The Mrs on 26-11-09, 10:25PM
Another agency driver has almost come off the back of a trailer, but managed to save himself. Soton are re-training agency staff.

But I don't think training is the problem in this case. It's the increased number of cages being loaded onto trailers. If the cages are right up to the doors and the driver has to pull them onto a tail lift - where is he supposed to step back?
Title: Re: Backdoor accidents
Post by: Chairswan on 27-11-09, 04:21PM
As far as I've been told, they're supposed to load lighter (or even empty) cages onto the rear most of the trailer by the door to the aid the driver to pull them out easily as theres limited room between the trailer & the tail-lift.
Obviously the ramps should be put up prior to the raising of the tail-lift of course.

TM, was the store's bay in question on a slope (?))  This makes things even more trickier.  :o
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 27-11-09, 06:48PM
How many cages was the driver pulling off and puttin onto the tail lift? If you put on 2 at a time, i know it will slow things slightly down, you have enough room on the tail lift to stand at the side when the cages are put onto the lift. Maybe re training is needed but also some common sense, with all this rush of tip and fill times there will be accidents so perhaps it might help if some drivers slow things down. Especially agency drivers as they tend to be in a rush due to DCs pushing them to do more work.
Title: Re: Backdoor accidents
Post by: Geezer100 on 04-12-09, 09:06AM
Well, it's happened again.
Stobarts managed to hit the gate Wednesday night. Gate now drags along ground at the bottom, and difficult to open.
Title: Re: Backdoor accidents
Post by: Chairswan on 04-12-09, 10:58PM
Not that gate again Geezer, was this going in or coming out (?))

The other day someone ran over their own foot whilst pulling two cages from a delivery.  :o Naughty as they won't cover you for pulling more then one cage at a time.
Title: Re: Backdoor accidents
Post by: Geezer100 on 04-12-09, 11:04PM
Pass chairswan. wasn't there.
it got fixed today, before we 'lost' the yard for 3 hours. That's another story.
Title: Re: Backdoor accidents
Post by: Chairswan on 04-12-09, 11:11PM
So you lost the yard for 3 hours to Eddie then (?))  ???
Title: Re: Backdoor accidents
Post by: Geezer100 on 04-12-09, 11:13PM
No the police. it became a crime scene see news articles.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 15-12-09, 09:08PM
Cold weather time people.. remember to grit those ramps if you not got any rock salt get in touch with your maintainence people  :d:
Title: Re: Backdoor accidents
Post by: Chairswan on 17-12-09, 11:21PM
If not rock salt then table salt any good (?))  ???
Title: Re: Backdoor accidents
Post by: Geezer100 on 17-12-09, 11:25PM
The salt mines aren't too far away. If we run out, I'll send a dot com van to the mines for some!
Title: Re: Backdoor accidents
Post by: backdoor004 on 18-01-10, 02:17AM
Here we go...   Agency driver coming form livingston pulls up at the gate, reverses on to bay and comes inside.   We have a two stage 9 cage scissor lift with two sets of front safety bars (with plunger stops) and one set of rear ars with eseentially a rod that goes into a hole.

Me and other back door guy both there, Me working lifft     him on lift.   checked the seal off and put up the lift.
Now  with the back safety bars you have to make sure the groove in the rod os on the latchy bit  but this clown decides to flick the bar up causing it to bounce off the back stop coming flying back down and knocking him out cold.


we got managers and first aiders and phoned depot who sent a guy to drop off a new driver and take the injured one away.   When he turned up about an hour or so later i was surprised to see him in aan artic unit. Turns out  they only have one van which was already picking up the driver who tipped on the a1.
Title: Re: Backdoor accidents
Post by: backdoor004 on 22-01-10, 01:41AM
wow    another one today.     Walkers lorry with barn doors rather than roller door was in,   we got him tipped no probs and he was ready to pull off .  as he did so he didnt notice the door comin unhooked from it safety catch.

now  my store has about a 2 foot gap either side of the loading bay space and his doors are about 3 foot.
Ended up punching a great hole in the cow shed and rippin out our loading bay light

we got insurance details and it has been phoned in, our useless maintenance guy will prob have it fixed in say   2 years maybe.
Title: Re: Backdoor accidents
Post by: ixon on 25-02-10, 07:32PM
Being the main backdoor bloke on nights, I have one major problem that i've been trying to get sorted for ages
is that the light at the gate is not working, so can't see who there when they ring the bell.

Been moaning for months now for this to be fixed, to which it hasn't.

The only time this will proberly get fixed is when somebody tries to break in via the back gate.
& i can bet anybody £10 it be sorted the next day if this ever happens.

Down to accidents

I've luckily never had one im usually careful.

Basically some accident happen due to the constant lowering of the turn around time.
Rushing is something that shouldn't be done, when taking off cages filled with tins ect.

But some Managers don't see this, and constanly putting pressure of backdoor staff to tip & fill trailers to quickly
And one day somebody is going to get seriously hurt or killed under a heavy cage with a dodgy wheel, tipping over when it hits the ramp or comes
off the sissor lift ect.

Title: Re: Backdoor accidents
Post by: loobylou89x on 15-03-10, 04:10PM
i use to work on the cust ser desk and decided to move to the backdoor for a change and when unloading a wagon, there wass direct catalouges on a pallet and i took them from the driver i was pulling them and he was pushing them and they wouldnt stop and crashed right in to me and i tell you something it bloody hurt lol
Title: Re: Backdoor accidents
Post by: Chairswan on 15-03-10, 11:16PM
loobylou89x Welcome to VLH

Wasn't there another member of staff helping you out a the time (?))  :(
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 21-03-10, 11:14PM
I was doing the same with the catalouges the other day with one working pump truck which was the thin design and rubber wheels, 4 of them. They are heavy and just pulling them can be dangerous, we have an electric pallet truck but it is broken and apparently it is getting removed
Title: Re: Backdoor accidents
Post by: loobylou89x on 22-03-10, 10:38PM
no dont have help late at night as duty manager is busy most o the time and we are running low on staff just me and the driver pure guy thought i was fine. but they are heavier than we either thought only been in the job a month lol
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 06-05-10, 07:12PM
Nice to see no injuries lately .. although i might add myself in this, had 3 days off due to pulling my back at work. Before you ask ..  i had my knees bent and back straight. I was pulling a pallet of sand with a manual truck before this though which might of aggravated and then lifting the box from a delivery van put the nail in the coffin.

Injury could of been avoiding if the electric pallet truck was working and the store actually paid the bill for it.

Also if the store had more staff perhaps i could of asked someone to help me with the sand, but no staff cutting equipment cutting ended this ..
Title: Re: Backdoor accidents
Post by: Chairswan on 11-05-10, 11:29PM
Member of staff was taking a delivery off one afternoon, he had to reload a cage for the next store on the split load because it was in the way of our store's delivery.
Whilst reloading the said cage he caught his hand in the cage door which resulted in a nasty cut in the finger webbing :(  to make things more interesting he later found out his training on backdoor was not formally signed off, which means him & his manager training him are both in the poo.
I've also heard that the said manager has been reported to the H&S executive for allowing to work on backdoor illegally.  :-X
Watch out boys & girls... is your training up to date (?)) >:D
Title: Re: Backdoor accidents
Post by: Gold_Alien on 11-05-10, 11:53PM
Talking of training, we (b/door staff) all have had to sign a form saying we won't use a base plate from a cage when tipping a delivery now. Came down on workplan about it. Gone in training record as well. That really gonna pee the milkman off!
I signed to say I aint gonna use it, so I aint going to. They can't tell me off that way!
If anybody else wants to use it fine, but if they have an accident, I think the company will wash their hands of them.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 25-05-10, 06:51PM
News to me .. still using plates here not heard anythin about not using them. Not signed anything to say we arnt allowed them. Rightly so they will pee off the milkman and it will pee us off to when your trying to get a wonky water dollie off the bay. Tesco going to give us anything to use i replacement ... Erm no .. as per usual
Title: Re: Backdoor accidents
Post by: Gold_Alien on 26-05-10, 12:04AM
It came down on workplan about 2 weeks ago.
Got to find some other ways of taking them off now.
Milk taking longer to tip. Dolly's being taken off with pump trucks if they wonkey etc.
Milkman has said other stores are allowing him to use it again, but until I see communication from h/o saying we can use it again, I'm not using it.
I think I have a copy of the form at the back door, will dig it out and post the contents on here.
Title: Re: Backdoor accidents
Post by: Chairswan on 26-05-10, 11:47PM
Don't understand the last few posts regarding not being allowed to use the plates for milk dollies.... why not (?))
If not doesn't the driver adjust the trailer's suspension so makes it level, or am i missing something (?))  ???
Title: Re: Backdoor accidents
Post by: Faceandgo on 27-05-10, 07:35AM
The use of cage base plates has been banned before. I heard that there was an accident when a roll cage caught on one whilst it was being unloaded and the plate jammed on the leveller causing the stock cage to tip over injuring the backdoorman. That was a couple of years ago which shows how long this use of base plates has been going on.
With the new roll cages all coming with plastic bases, its going to be harder to find loose base plates anyway.
Before the introduction of underslung tail lifts it was possible to get the leveller to rest on the tail lift and avoid any lip whatsoever. Then again in those days the levellers were maintained more frequently and the edges ground down more often.
Title: Re: Backdoor accidents
Post by: Gold_Alien on 29-05-10, 02:44PM
Ok,
got a copy of the sheet it basically says that the use of a metal roll cage base plate has been identified to be a hazard when use with dock levellers.

Staff are to stop using it with immediate effect, and if they see any staff using the base plate to advise them it's not safe and to remove it from use.

Space at bottom for staff to Sign, Print their name and date it.
Title: Re: Backdoor accidents
Post by: Chairswan on 01-06-10, 11:09PM
So what if you don't sign it (?)) ???
Title: Re: Backdoor accidents
Post by: Gold_Alien on 02-06-10, 08:33AM
Good question!
Guess you can carry on using it then.
Title: Re: Backdoor accidents
Post by: Chairswan on 08-06-10, 05:19PM
Sorry it sounds to me that it's just a bit of paper hanging on a wall in which you just sign next name, so if you don't sign it powers above can't do naff all.  ???
Title: Re: Backdoor accidents
Post by: Gold_Alien on 08-06-10, 08:47PM
We got told we had to sign it, the top of it does state that all backdoor trained staff were to sign it, not forgetting nights/twilights.
copy gone in my training record.
I had heard of a milk driver, that someone got hurt using one. Not sure of full circumstances, but heard it just nicked him on his leg/ankle.
This will be Tesco's way of covering their arse, which we all know we have to do at all times ourselves, to stop getting a rollicking.
Title: Re: Backdoor accidents
Post by: POA Billy on 09-06-10, 12:05PM
This banning of the use of the plates has also been posted on the drivers notice board at the DC.

Apparently a while back a driver sliced open an ankle when the plate curled up. When they got the settlement amount the notices went out the next day.

As a bridging plate they are too flimsy and warp too easily.

Title: Re: Backdoor accidents
Post by: oriver2 on 13-06-10, 11:02PM
I'm working on backdoor next week for the first time (have worked on basically every other dept over the years) and this thread has made me terrified!  Going to do everything exactly by the book, no matter how much it pisses off everyone else.
Title: Re: Backdoor accidents
Post by: almostlost on 14-06-10, 05:24PM
Had a cage tip up on a lad this morning. Dogfood and boxes of spirits on top of toiletroll, and a dodgy wheel was all it took.  He hurt his back pretty badly, but wasn't offered the chance to go home, or even sit down for 10 minutes.
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 23-06-10, 07:59PM
Quote from: Gold_Alien on 29-05-10, 02:44PM
Ok,
got a copy of the sheet it basically says that the use of a metal roll cage base plate has been identified to be a hazard when use with dock levellers.

Staff are to stop using it with immediate effect, and if they see any staff using the base plate to advise them it's not safe and to remove it from use.

Space at bottom for staff to Sign, Print their name and date it.


Not heard anything or signed anything


Almostlost, sad to hear :( no first aider called ? surely the first aider would have had a say about not being able to rest or to go to the hospital
Title: Re: Backdoor accidents
Post by: Scanny on 01-07-10, 01:12PM
Quote from: oriver2 on 13-06-10, 11:02PM
I'm working on backdoor next week for the first time (have worked on basically every other dept over the years) and this thread has made me terrified!  Going to do everything exactly by the book, no matter how much it p**ses off everyone else.

the vehicle is the problem. the driver knows what he/she needs to do so communicate with the driver and follow their requests. he/she will let you know if assistance is required, if not, just stay well away from the vehicle. if assistance is required, wear your hiviz vest and make sure you can see the driver in the mirror. if you cant, he/she cant see you either ;)
Title: Re: Backdoor accidents
Post by: oriver2 on 31-07-10, 10:39PM
^
It's all going fine thanks.  Doing 'everything by the book' went out of the window on the first shift though...as always with Tesco, it's not really possible to do that and get the job done.  Luckily we don't have to go out in the yard at all when trucks are moving, they park up all by themselves.
What is it with customers pulling up in front of the exit gates?  That siren and the flashing light means you should probably put the phone down and get moving, ta.
Title: Re: Backdoor accidents
Post by: Lord Melchett on 03-08-10, 10:37AM
I don't wish to make light of any of the serious issues on this thread....








....


But "Backdoor accidents" is just plain funny ;D.....and I've been driving lorries for nearly 25 years and "backdoor man STILL creases me up :D
Title: Re: Backdoor accidents
Post by: Chairswan on 03-08-10, 11:48AM
Oriver2 - because some customers still act stupid even when they've left the shopfloor, they think because they've the equivalent of a week's wages of a GA everything stops around & for them.

Lord Melchett - what would you call a 'backdoor man'  (?))
"Member of staff who tries to tip n fill a wagon in the quickest possible time whilst chatting about their life story & moaning about the lack of overtime"  (?))  ;D
Title: Re: Backdoor accidents
Post by: POA Billy on 03-08-10, 02:11PM
Sounds familiar :D
Title: Re: Backdoor accidents
Post by: ReallyUnhappyGA on 05-08-10, 06:52PM
there have only really been two accidents i have witnessed whilst at the backdoor

*Two years ago, about November, i was helping tip and fill unload a fresh wagon as the scissor lift was being loaded, one dimwit (the dumbass who was working on backdoor) loaded the potato Mu's first and one slipped under the barrier and down to the floor....narrowly missing me and two others. Now i know no one was hurt but i thought it was worth a mention

*This one happens quite often to be honest and is quite worrying. Again while attending T+F the scissorlift was being loaded and one of the cages (this wagon was top up) was very poorly loaded and two cases of wine came tumbling off of the cage, one striking a colleague and the other just smashed and left us with lovely fragrance of red wine. It happens so often just now, not just wine but that's not the point
Title: Re: Backdoor accidents
Post by: Chairswan on 05-08-10, 11:37PM
unhappy - were these incidents logged in the duty manager's book  (?))
Title: Re: Backdoor accidents
Post by: Ancient on 13-08-10, 09:51AM
I am now working in the store where the accident with baseplate occurred earlier this year.

The employee is back at work after a long time off , he has limp and can't walk upstairs except by using his knee.

Serious injury.

I am concerened by the "trick "  some drivers have developed to improve angle of lift flap (involving jamming metal into hinge mechanism)
Title: Re: Backdoor accidents
Post by: Chairswan on 13-08-10, 05:39PM
Can you please enlighten me on this so called "trick" they're using  ???
I used to work in a dock leveller store, it's the first time I've heard of it.
Title: Re: Backdoor accidents
Post by: Gold_Alien on 14-08-10, 11:00AM
Where the hinge is for the dock leveller (between the main part and the little part that sits on the wagon) put a small piece of metal (usually a metal hoop from a strap) and let the dock leveller go to 'rest' position on the trailer. It creates a small ramp using the dock leveller.
Title: Re: Backdoor accidents
Post by: Ancient on 19-08-10, 09:50AM
Quote from: Chairswan on 13-08-10, 05:39PM
Can you please enlighten me on this so called "trick" they're using  ???
I used to work in a dock leveller store, it's the first time I've heard of it.

Some drivers will jam a piece of metal in the hinge of the leveller ( which changes the angle of the flap...and probably damages the hinge)
Title: Re: Backdoor accidents
Post by: one cell on 19-08-10, 10:31AM
There are some very innovative drivers out there, how clever of them.....NOT!!!!!
Title: Re: Backdoor accidents
Post by: smeeties on 21-12-10, 12:23AM
i work on back door in a metro store. it's a pavement unload: wagon parks at the side of the road outside the store and we unload off the near/side of the tail lift. Fine for fresh delivery as almost all the new trailers they send (from livingston dc) have electric plates at the side/rear of the tail lift.

grocery is a nightmare - at least once a week they send us a wagon with no side plates on the tail lift. because we don't have a side plate in the store that we can attach (it broke over 12 months ago and still hasn't been replaced) or a guard rail for the other side of the tail lift it's SO dangerous to tip the delivery.

normally we would send the wagon back to the DC and get them to load another trailer, but lately the managers have started asking us to tip the delivery even if there are no side plates. i've started to refuse, but they just get other people to do it. no sign of them buying a side plate either.
Title: Re: Backdoor accidents
Post by: Ancient on 21-12-10, 10:13AM
That's awefull. Call the confidential report line. Can anyone post the number?


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Title: Re: Backdoor accidents
Post by: woody505 on 15-02-11, 01:36AM
Been back door now for about 6 months not signed for any training. Would this cause problems for me or just my manager if i had an accident?
Title: Re: Backdoor accidents
Post by: specialdoor on 15-02-11, 09:48PM
If you haven't signed for any training you shouldn't be doing the job. Tell them you want your training record card up to date before you carry on, if they throw a wobbly get the union involved, they will back down.

If you have an accident and you have no record of training then they will try to blame you and you won't have a leg to stand on. Managers always make sure they get out of incidents by blaming others and it's easier to blame a GA.

Title: Re: Backdoor accidents
Post by: certacito on 20-02-11, 08:54PM
Exactly as said above. if you havent the training for the job, you should be able to refuse to do it until your training card shows that youve been trained on it. By doing the job, you are taking a huge risk as if anything were to go wrong, they would use that to instantly make you liable for the accident being caused, no matter how it happened.

it might seem a pain to get signed off it, but if the paperwork shows that youve been trained and you continue to work to the procedures you were trained with, then that would greatly reduce the risk of them finding you liable for any accidents.
Title: Re: Backdoor accidents
Post by: The Mrs on 30-03-11, 05:05PM
Tesco fined £48,000 for putting staff safety at risk after council prosecution

http://www.24dash.com/news/local_government/2011-03-30-Tesco-fined-48-000-for-putting-staff-safety-at-risk-after-council-prosecution (http://www.24dash.com/news/local_government/2011-03-30-Tesco-fined-48-000-for-putting-staff-safety-at-risk-after-council-prosecution)

QuoteThe offences that Tesco admitted were:

1. Between May 27, 2009, and June 4, 2009, at Tesco in Warfield the company failed to provide a safe working system relating to the loading and unloading of vehicles; failed to provide information, instruction, training and supervision to operational and managerial staff relating to the loading and unloading of vehicles; failed to eradicate the use of an unsafe practice, namely the use of a metal plate to unload vehicles.

2. On 28 May 28, 2009, Tesco failed to notify the relevant enforcing authority forthwith of an accident that occurred to employee, Michael Cooper, at its Warfield store.

3. At some point between December 27, 2009, and January 6, 2010, Tesco failed to notify the relevant authority of an accident that occurred to employee, Anne Edmunds, at its Warfield store.

4. On March 26, 2010, Tesco failed to notify the relevant enforcing authority forthwith  of an accident that occurred to employee Vishnu Parupati at its store at The Meadows in Sandhurst.

I think this answers a lot of questions people have posted here.
Title: Re: Backdoor accidents
Post by: Nomad on 01-04-11, 10:48AM
Having read many news articles from varying sources on this fine for breach of health & safety etc, I noticed the total absence of any comment from the normally ever present anonymous company spokesman, "A company spokesman said .... ........." normally followed by "it's an isolated incident."

Which raises another point, if anonymous posting/commenting is good for the goose it's good for the gander.

Perhaps the above are for another topic, my apologies.
Title: Re: Backdoor accidents
Post by: Seanmclude on 22-04-11, 01:23PM
Has anyone else had trouble with the new style tail lifts on trailers? Due to our backyard being uneven and the dock being flat, if the trailer isnt perfect the sensors dont seem to work properly. So much so that we have to go to the side of the trailer and "short" it? Using a metal object to allow the flaps to come down? Someones toes nearly got squashed a couple of days ago because of this..
Title: Re: Backdoor accidents
Post by: The Mrs on 23-04-11, 04:57AM
So don't do it! Report it through to the DC's, put in a request that you only get the old type trailers.
Title: Re: Backdoor accidents
Post by: chris9997 on 23-04-11, 02:26PM
All staff at our store on dairy nights have been "Trained" on the back door when everone refused to take a delivery as the back door man was being used to fill grocery.
Our training was thats the back gate ,thats the key ,open with key ,lorry reverses on the the bay thats the lift it goes up and down,please sign this.
Title: Re: Backdoor accidents
Post by: Seanmclude on 23-04-11, 02:40PM
Thats awful training. I hope they didn't sign their training cards and refused to tip any deliveries.
Title: Re: Backdoor accidents
Post by: Chairswan on 23-04-11, 03:12PM
Quote from: halfajobbob on 22-04-11, 01:23PM
Has anyone else had trouble with the new style tail lifts on trailers? Due to our backyard being uneven and the dock being flat, if the trailer isn't perfect the sensors dint seem to work properly. So much so that we have to go to the side of the trailer and "short" it? Using a metal object to allow the flaps to come down? Someones toes nearly got squashed a couple of days ago because of this..

First I've heard of this one, I assume these are the new trailers with hydraulic flaps (?))

Regarding these new tail-lifts, I've had a few runaway cages off the flaps, the tail-lift lands on the ground, the driver switches a flap to go down & the cage tips itself in it's own accord.  I believe this is to do with the uneven buffering underneath the lift itself, the only way I can remedy this is to hold the cage before the driver switches the flap down.
This may seem a nuisance, but trust me it's better then having a cage of loose tomatoes tipping over & trying to recover them from the tarmac.  :-[
Title: Re: Backdoor accidents
Post by: Seanmclude on 23-04-11, 04:36PM
Yeah its the new trailers. Loose tomatoes going everywhere would be awful aha! We have the problem that if the trailer is too close to the door the flaps seem to be at a sharp angle. Thats when we have problems meaning the cages actually roll back and getting caught down the back of the tail lift which isnt fun!
Title: Re: Backdoor accidents
Post by: woody505 on 23-04-11, 07:03PM
Had an agency driver for goole he was pushing a cage of a waggon badly stacked and £120 of beer fell off and smashed. If he'd of been pullinng the cage could of been nasty
Title: Re: Backdoor accidents
Post by: PitseaSuspect on 28-04-11, 06:54PM
im surprised we didnt have a nasty accident over the xmas period.. our back gates which are two huge white buggers weighing a few tonnes each were just resting on their fixtures.. well unsafe .. glad im not out there no more be safe all
Title: Re: Backdoor accidents
Post by: woody505 on 06-05-11, 01:09AM
not an accident but if something bad did happen there would be a big claims case. Came into work today the cuboard we keep are first aid kit in is now locked. Talked to duty manager about it they said where looking into getting the first aid kit on a wall mount. In the mean time i dont want to be fumbling about with a set of keys of which i dont know which keys fits the lock. Couldn't belive the stupidity of this
Title: Re: Backdoor accidents
Post by: Chairswan on 07-06-11, 06:20PM
Big oops at work - £5,000 of alcohol smashes - Tesco (http://www.youtube.com/watch?v=VYzujHye_Zs#)

Can anyone suggest to me what actually happened here?  ???
Title: Re: Backdoor accidents
Post by: Anne on 07-06-11, 06:30PM
The picture quality is not great but given that somebody was covertly filming this, and it is obviously a hand held camera, I would surmise that this was deliberate. What else could somebody have been filming for?
Title: Re: Backdoor accidents
Post by: picktocube on 07-06-11, 06:54PM
If you watch carefully the hand held camera is only filming the monitor,presumably from a fixed camera,so maybe not deliberate
Title: Re: Backdoor accidents
Post by: roguesith on 07-06-11, 07:20PM
Yeah looks to me like someone filming footage that was recorded from the security camera covering this store's backdoor/warehouse. It appears they're unloading a delivery, maybe on a tail lift as the cage seemed to tip from a height. Lucky backdoor man was sensible and didn't try to save it, I've seen plenty of people, myself included, whose first instinct is to try and catch stuff and it takes a moment for common sense and self-preservation to kick in lol
Title: Re: Backdoor accidents
Post by: The Mrs on 07-06-11, 08:29PM
If you read the details on the actual youtube link it tells you -

QuoteAccident at my old store in 2009... £5,000 worth of alcohol smashes off the back of a lorry. The guy forgot to level off the lorry so it all cascaded down and went everywhere!
Title: Re: Backdoor accidents
Post by: Chairswan on 23-06-11, 12:30AM
Does anyone know about DD trailers being used for store deliveries?
Do store staff need to be trained in unloading them too?
Title: Re: Backdoor accidents
Post by: dragonbear on 23-06-11, 08:03AM
all backdoor staff should be trained to unload dd deliveries due to the fact they have to operate the lift on the bay which is used to unload the trailers
Title: Re: Backdoor accidents
Post by: SeannyFontaine on 13-07-11, 12:42AM
Quote from: Anne on 07-06-11, 06:30PM
The picture quality is not great but given that somebody was covertly filming this, and it is obviously a hand held camera, I would surmise that this was deliberate. What else could somebody have been filming for?

That is a mad conspiracy theory...wtf.
The start of the film clearly shows someone filming an in-store monitor.

That is an incredible accident though, I'm surprised there weren't suddenly scores of staff attending to help clean up.

They were probably all on check outs.

;-)
Title: Re: Backdoor accidents
Post by: dragonprince on 04-09-11, 02:10AM
threw the store manger off too a few times
Title: Re: Backdoor accidents
Post by: bellyfull on 04-09-11, 07:05AM
Yes the conspiracy theory, it is my judgement that this was a recording of an incident which was again recorded using a mobile device. This was not done from a live monitor as this evidence shows a reduced "picture frame" account (normal functions are around 30 frames per second CCTV will be reduced to around 1 to 10 frames per second to elongate the recording time and less cartridges or disks needed to keep legal evidence) So as a live monitor would be "live" the pictures submitted here suggest a recording.

From the evidence of the incident given, this appears to be a cage pushed/shoved by the driver (or whoever was unseen and on the trailer) and not manhandled. The evidence clearly shows a concern from the backdoor person that something is amiss, it is apparent to me they are backing off which also suggests they see  something is not right. Old fashioned, I'm in a hurry so get out of the way stuff. Or worse... "Who Cares"
Title: Re: Backdoor accidents
Post by: Guest6622 on 04-09-11, 10:35AM
A heavy cage is unstrapped pulled out and probably pulled clear of the row it was in but continues on its way builds momentum and travels down the unlevel trailer, the problem arises because the tail-lift is at ground level and not deck level the safety feature to stop unsecured  roll cages going of the deck of the trailer are not in place (tail-lift flap), as it is at ground level with some of its flaps still up (not the side ones the rear ones) whilst  a cage is unloaded off it.

I have my doubts about it being genuine and not staged... the person in the video looks up at the camera just before the cage crashes to the floor and also for 2 experienced people to make such mistakes/bad practice is a bit of a concern.

It just goes to show Accidents don't just happen they have causes.

I'm glad this accident wasn't on a DD, because if it wasn't staged the two people concerned obviously don't have a clue about safe working practice.
Title: Re: Backdoor accidents
Post by: bellyfull on 04-09-11, 11:16AM
Cornflake, you may want to look again. I don't see a strap issue as this is a 4 sided cage which looks closed. On impact with the ground the produce is clearly seen coming out through the top. Also a contribution factor in my view, there appears to be a flap raised at the right side (as you look) which this cage has gone over. The first cage clearly has come from the left side of the trailer and away from the raised flap...
Title: Re: Backdoor accidents
Post by: Guest6622 on 04-09-11, 11:51AM
Oh dear.
I was referring to trailer strap which needs to be unsecured to release cages from each row.
A safe working practise would be to do this whilst the tail-lift is at deck height and not at floor level particularly on an unlevel trailer as it reducing the risk of the insecure cages on the deck from leaving the deck.
From the information that accompanied the video and looking at the footage it seems obvious to me the cage fell from deck not from the tail-lift, if the tail-lift is at deck height whilst insecure cages are being manoeuvred on the deck it greatly reduces the risk and possibility of this happening the staff comply with HSAWA and a safe system is established.
Also dropping all flaps on the tail-lift in the direction you are unloading said taillift minimises any trip hazard which also good safe working practice.
Title: Re: Backdoor accidents
Post by: Guest6622 on 04-09-11, 12:21PM
Although it is possible for the deck height to be the same height as the backdoor height, which would require no vertical movement of the tail-lift, such similarities in level would have warrented dock leveler installation surely, the need and use of a tail-lift suggest this is not the case.
Also it seems to be that the cage hit the tail-lift in the already horizontal position suggesting it has fallen from a greater height.
Title: Re: Backdoor accidents
Post by: bellyfull on 04-09-11, 06:27PM
Some brilliant theorising here Cornflake, anyone who knows about delivering to a store with an uneven and or slope will know that chocks are a requirement. It may also state on the risk assessment to use the air suspension on the trailer, unit or both to level off as much as possible. If this was not followed then both the back doorman and driver will be at fault as a SSOW would be in place for any delivery eventualities.

SSOW in your scenario would be... place choke against two cages and release holding strap and secure strap. Move unchecked cage and take to tail-lift. Return for second cage, move chock to release second cage but securing third cage from movement, take second cage to tail-lift, lower tail-lift to dock level, backdoor person releases tail-lift flap and lowers then takes each cage (one at a time) from tail-lift. Backdoor person then raises tail-lift flaps (ensuring they are secure) Driver returns tail-lift to trailer floor height and continues with unloading routine.
Title: Re: Backdoor accidents
Post by: picktocube on 04-09-11, 06:47PM
As The Mrs already pointed out a few posts back on the YOU TUBE link it states that the guy forgot to level off the lorry. Also if it wasn't an accident they wouldn't have started to clear up the mess straight away. You can clearly see that this is security footage being watched back on a monitor and then the monitor is being recorded.
Title: Re: Backdoor accidents
Post by: Guest6622 on 04-09-11, 06:54PM
As you probably are aware H&S and SSOW are about minimising the risk, so should all of your observations and mine have taken place? It's easy in hindsight to say yes but one thing is for sure if that cage had fell on the backdoor man the whole network would now be faced with with the observations we have made, and further more Cost or disruption to ensure compliance would not relevant. People should not forget the terms "Safe System" and "Duty to reasonably to Ensure". Hindsight and reactive thought is wonderful but proactive is simply what SSOW and H&S are in place for.

Just my observations from experience. That cage came off that trailer at some speed. It just looks so wrong. Too many safe guards would have to be not known or ignored for this to happen. In my opinion.
Title: Re: Backdoor accidents
Post by: The Mrs on 05-09-11, 12:02AM
 :p: :p: :p: :p: :p: :p: :p: :p: :p: :p: :p: :p: :p: :p:

I'd give up, picktocube - we're being ignored.  8-)
Title: Re: Backdoor accidents
Post by: Guest6622 on 05-09-11, 10:39AM
Who is being ignored? I have acknowledge your reference to the information that accompanies the video and the fact it played a part.
In my opinion based on experience To make such mistakes is a concern from a professional Driver. Lets hope when the driver does a split load or collects dekit he remembers to strap and shuts the door.

I forgot 8-)

It's not just about the trailer not being level, it's about corners being cut in other areas too.
Title: Re: Backdoor accidents
Post by: oneboxwonder on 06-09-11, 12:12PM
When unloading they used to have a steel sheet off the bottom of a cage until it caused an accident...in my store they switched to using a clip from the trailer in the tail lift/docking part to produce a small lip instead of lowing the trailer...!  Anyhows we grievanced it after a HS2 did nothing and now they do...but now one dock is buggered up as the clip made the hydraulics warped with its action in the jaws.   JUST so you knows guys we had this issue months and took a lot to actually make the blind people see, apparently it was an accident that was never going to happen, loosing fingers or tripping and falling face first onto the floor, so we asked em to sign wavers for any claims...and you know what...its not done anymore...!
Title: Re: Backdoor accidents
Post by: kennyfocus on 13-11-11, 12:15AM
just found this thread after a fellow backdoor assistant told me about it.

wow, i thought i was the only one having all these problems? constantly getting smacked on the head by falling objects, dodgy cages, dollies tipping over etc.

and phone calls from the depots asking what the hold up is,- the turnaround time can kiss my arse. we don't have tip and fill, we have tip but everyone buggers off once their stocks off.

i've learned more from this thread than i have off my training!
Title: Re: Backdoor accidents
Post by: baldy-trevor-howe on 30-11-11, 11:35PM
anyone having problems unloading on decker lift,here at stockton the floor has no grip,and heavy cages or dollies meet with resistance .store manager is clueless and couldnt care less.
Title: Re: Backdoor accidents
Post by: tumshie on 01-12-11, 12:06AM
do staff refuse to work in these conditions?
any staff member who is injured because of a problem that they are aware of, will be judged as negligent and contributing to their injury.
Title: Re: Backdoor accidents
Post by: bellyfull on 01-12-11, 06:45AM
Baldy- trevor-howe, if the floor has no "grip" what is the resistance you refer to?
Title: Re: Backdoor accidents
Post by: baldy-trevor-howe on 01-12-11, 08:40PM
when you pull a cage from the trailer onto the scissor lift the floor of the scissor lift has what i would word has having no grip,ie the cage comes to a sudden halt,so you have to use force to get it from the front of the scissorr lift to the back ,the lift holds something like 15 cages,obviously light cages arent to bad but heavy cages,pallets or dollies are a nightmare.perhaps i havent worded it right but hopefully you can see the problem.
Title: Re: Backdoor accidents
Post by: smitaly69 on 25-05-12, 12:46PM
Deliveries at our store regularly turn up illegally,well overloaded, much too high,broken boxes of wines and spirits,and when you complain nobodys interested. Obviously the company has too much money ,but arent we share holders entitled to know why? Time we started voicing our opinions at agms.
Title: Re: Backdoor accidents
Post by: Yin Yang on 25-05-12, 01:42PM
This is slightly off topic but relative I think in response to the last post.
I saw a part picked assignment in the dc yesterday 1 layer of wine boxes higher than the cage which was picked to cube.
Obviously a risk to H&S for some and at an increased risk to be damaged because it is not with the confines of the cage.
Feel free to challenge it and report it if it causes problems on delivery you will be far more successful than distribution staff who challenge as we often do so on speculative theoretical probability, the company are reactive and only seem to deal with loss and actuality.
Look it's damaged and that cost is, will be listened to far more than that's not going to help anyone and may get damaged.
Title: Re: Backdoor accidents
Post by: smitaly69 on 26-05-12, 06:46PM
same again today,no straps on a lot of cages,why dont they cling film all the cages ? Yes its takes time and costs money but saves loss and accidents,there is a machine that you can use to wrap pallets automatically so why dont they invest instead of agreeing to pay for accidents? We also do spot checks on cages,especially around bws,3 cages in 3 days had 5 boxes missing but nobody is interested at HQ because its not enough to claim for, thats 500 quid in a matter of days, poor stock control manager!
Title: Re: Backdoor accidents
Post by: Yin Yang on 26-05-12, 06:52PM
Pmsl, have you seen the results of putting a roll cage on a shrink wrap machine.
Title: Re: Backdoor accidents
Post by: picktocube on 26-05-12, 07:21PM
Quote from: smitaly69 on 26-05-12, 06:46PM
same again today,no straps on a lot of cages,why dont they cling film all the cages ? Yes its takes time and costs money but saves loss and accidents,there is a machine that you can use to wrap pallets automatically so why dont they invest instead of agreeing to pay for accidents? We also do spot checks on cages,especially around bws,3 cages in 3 days had 5 boxes missing but nobody is interested at HQ because its not enough to claim for, thats 500 quid in a matter of days, poor stock control manager! 

At our DC,we used to use the shrink wrap machine to wrap cages,but when the trailer you are loading is at the other end of the goods-out bays,it takes a while to take your cages there to shrink wrap them ,and take them back,when you have 10 loaders all doing this at the same time,it just becomes unworkable. We are a small DC aswell . The machine was removed a few years back ,but there are rolls of shrink wrap for the loaders to do it manually and the last 3 cages are all wrapped anyway.Also,have you tried unloading a trailer full of wrapped cages? It isn't fun.
Title: Re: Backdoor accidents
Post by: HeadOfficeElf on 06-09-12, 08:04PM
@picktocube

I'm a shrink wrap fan, so I would interested in any issues we get moving cages around that are shrink wrapped.
Title: Re: Backdoor accidents
Post by: magzy2998 on 19-09-12, 07:44PM
Often find that cages wrapped don't need wrapping but those that do are not! ;)

[gmod=gomezz]No need to quote the whole of the previous post, so I have sorted that for you.[/gmod]
Title: Re: Backdoor accidents
Post by: picktocube on 19-09-12, 08:38PM
As far as I am aware, the only cages that require shrink wrapping are the last 3 loaded,whether it is needed or not.
Title: Re: Backdoor accidents
Post by: happygirl on 19-09-12, 08:56PM
sorry to hijack but have just rejoined as a supporter and i want to open a new topic and can't remember how to! Please help!

[admin]Go to the section you want, Stores-Transport-Etc. look near top on right for 'New Topic'.[/admin]
Title: Re: Backdoor accidents
Post by: BLUEISTHECOLOUR on 20-09-12, 08:34AM
HAD A CAGE OF WINE GO OVER ON ME LAST WEEK THEN A CAGE OF BEER THIS WEEK DUE TO CAGES WITH KNACKERED WHEELS BEING USED I EVEN STUCK A YELLOW LABEL ON 1 AND THE SAME CAGE CAME BACK 2 DAYS LATER WITH THE LABEL STILL ATTACHED BUT NO REPAIR

[admin]Please do not post in uppercase as it is considered shouting. Nomad[/admin]
Title: Re: Backdoor accidents
Post by: tumshie on 20-09-12, 09:40AM
have you reported these accidents and had them written in the accident book?
Title: Re: Backdoor accidents
Post by: woody505 on 27-09-12, 03:34PM
Had a delivery of fire works last night. Should i of had any extra training to be handling them?
Title: Re: Backdoor accidents
Post by: keithwill73 on 27-09-12, 04:17PM
Woody the answer is yes you should have had training. And if you havent had training you should have refused to deal with the delivery and passed it to mm
Title: Re: Backdoor accidents
Post by: woody505 on 28-09-12, 02:05AM
Do we get hazzard pay for handling fire works?
Title: Re: Backdoor accidents
Post by: Tegai on 28-09-12, 11:17AM
Hazard pay! It's fireworks not Semtex,
Title: Re: Backdoor accidents
Post by: BLUEISTHECOLOUR on 08-10-12, 07:28PM
WHILE I WAS ON HOLIDAY LAST WEEK I WAS TOLD YET ANOTHER CAGE WENT OVER BUT THIS TIME ON A MANAGER AND SHES GOT A GOOD BRUISE ON HER ARM THEN SHE TOLD ME IT HAD A YELLOW LABEL ON THE CAGE, DOES ANYONE ACTUALLY BOTHER TO LOOK AT THESE LABELS OR DO WE JUST WASTE OUR TIME  >:(

[admin]Lower case please, upper case is shouting, further uppercase posts will be deleted. Nomad[/admin]
Title: Re: Backdoor accidents
Post by: picktocube on 08-10-12, 07:44PM
If they are sent back to the DC,separate from the other cages then yes they are put out for repair.If they are in the middle of good cages,they can be missed. Sometimes a cage is fine with no load on it,so can be missed. I would guess that we take out around 100 cages per shift to be repaired.
Title: Re: Backdoor accidents
Post by: Jds6csi on 28-11-12, 04:31PM
Hi i also work on backdoor and pretty much every load is stacked c**p, rushed, thrown on top or what ever moood they seemd to be in, and although i know they lots of cages to stack its almost impossible to unload without things flying off as i can see is a huge problem everywhere, and as for last 3 cages being wrapped usually its not its all the crisps and toilet roll wrapped which is a waste as its not needed!! they always moan about waste and we need to reduce it and huge campaigns have been launched to solve it, well they could save a tonn just by using the wrapping off the dam loo rolls and use it where needed :) just one of the many things that grind my gears on back door lol they should send the pickers down to the stores now and again and make them unload the c**p they stick on then they could see how much of a problem it is(and prob go home covered inlumps and bumps :) )
Title: Re: Backdoor accidents
Post by: gomezz on 28-11-12, 04:59PM
Reminds me of when I had a summer job working in a pallet factory.  The wood would come in on bundles bound up with metal strapping and boy you had to be careful stood on the bundle breaking the strapping with an axe as both wood and strapping could and did fly everywhere.   :o

Happy days!   8-)
Title: Re: Backdoor accidents
Post by: Jambinator on 20-01-13, 12:51AM
I have to say, being brand new to this forum but a Tesco employee, it makes me glad that our backdoor and yard are completely separate from dot com.
Title: Re: Backdoor accidents
Post by: gomezz on 20-01-13, 11:23AM
If only!  No more clogging up with empty cages and other detritus yard space needed by the dot.com vans to manoeuvre into the loading bays.  No more waiting ages for someone to open the back gate or needing to traipse all round through the store to the back to do it ourselves.  We can dream.
Title: Re: Backdoor accidents
Post by: Jambinator on 20-01-13, 12:38PM
The only thing is, out yard entrance is straight off a mini roundabout which means the wagon has to stop across the recycling centre if he shows up early, but there have been a few near misses with cars parked at the recycling centre when the wagon arrives, although the area round the gate is covered with double yellow lines.
Title: Re: Backdoor accidents
Post by: HeadOfficeElf on 20-01-13, 01:03PM
Could the back door manager or team put polite notes on the cars that park where they shouldn't do?
Title: Re: Backdoor accidents
Post by: Jambinator on 20-01-13, 01:15PM
That would make sense, it's usually fine, it's just people dropping stuff off into the recycling centre, but sometimes the wagon appears and if he's early has to wait usually
Title: Re: Backdoor accidents
Post by: just curious on 20-01-13, 01:20PM
Quote from: HeadOfficeElf on 20-01-13, 01:03PM
Could the back door manager or team put polite notes on the cars that park where they shouldn't do?

Better still clamp them and charge a fee  ;D.
sorry i for got myself for a minute ,wheel clamps are classed as equipment and we all no that the company will not spend money on equipment , so never going to happen . 8-) 8-) :-X :-X.just have to put up with the obstruction.
Title: Re: Backdoor accidents
Post by: Jambinator on 20-01-13, 02:05PM
Ah, fair point! The drivers are forever having to avoid cages and RSU in the yard too! Then there's when the compactor gets emptied, never heard such a racket!
Title: Re: Backdoor accidents
Post by: HeadOfficeElf on 20-01-13, 07:08PM
Quote from: just curious on 20-01-13, 01:20PM
Quote from: HeadOfficeElf on 20-01-13, 01:03PM
Could the back door manager or team put polite notes on the cars that park where they shouldn't do?

Better still clamp them and charge a fee  ;D.
sorry i for got myself for a minute ,wheel clamps are classed as equipment and we all no that the company will not spend money on equipment , so never going to happen . 8-) 8-) :-X :-X.just have to put up with the obstruction.

Without forgetting Wheel clamps are also illegal. ;)
Title: Re: Backdoor accidents
Post by: JimmySaville on 05-04-13, 12:38PM
Numerous times I have damaged by back/ wrists on the delivery. Our store is unique as in there is are zigzags outside the store meaning deliveries have to be pulled over some very dangerous and broken sidewalk around 70-80ft in distance, on top of that usually with overloaded 2 sides full of beeer/drinks that we DO NOT NEED! Im only a part timer nobody yet Its me that has to pull the delivery in with the TL? There are usually 2 other members of staff in the store at that time as well. Cash and Bakeoff, Just coz they are women they dont ever have to help? Surely this is sex descrimination as well as illegal for a lowly till monkey such as much self to be risking life and limb without any training what so ever?

What would happen if i were to refuse to help now and then? Sometimes I am in so much pain I cannot tie my shoe laces, other days i can benchpress a horse. I do have the steel capped shoes by the way. 
Title: Re: Backdoor accidents
Post by: xR4 on 09-04-13, 11:57AM
I'd take a better route first as in ask for full training. Is the TL always with you? Are they trained on the backdoor? If so they will give you the whole 'supervised by TL'. If you're ever alone or the TL leaves you, flat out refuse. If one of those beer cages or any cage lands on you Tesco will wipe their hands of you and you won't get a penny. In my time I've had cages and pallets fall off the end of the trailer. Lukily I wasn't around to be hurt but another colleague was within millimetres of being crushed by a BWS cage which was the drivers fault because he aired the suspension right up cages were literally rolling off!

I done something wrong on backdoor before and my manager wasn't too happy. This was before I had done my new training so I used that to defend myself :). He went on to say about me not knowing how to do my job and that he will remove me from backdoor and put someone else on for the time being and that he was going to speak to SM and DSM. After loading up he just spoke to me. I think he looked at my training record and thought best not speak to SM haha.
Title: Re: Backdoor accidents
Post by: just curious on 09-04-13, 12:13PM
Quote from: Jambinator on 20-01-13, 02:05PM
Ah, fair point! The drivers are forever having to avoid cages and RSU in the yard too! Then there's when the compactor gets emptied, never heard such a racket!
As a health issue sometimes ear muffs should  be provided for the back door team , not only the compactor being emptied is such a racket when it is done , but what about the tail plates on vehicles when they hit the ground several times day in and day out whilst unloading the vehicle and then the empty cages clattering as you are reloading the vehicle again plus the noise of vehicles reversing and the buzzing noise that they make , i would like to bet that many staff have hearing problems due to these issues ? .
Title: Re: Backdoor accidents
Post by: tumshie on 09-04-13, 12:16PM
Quote from: JS on 05-04-13, 12:38PM
deliveries have to be pulled over some very dangerous and broken sidewalk around 70-80ft in distance,

does the store have a risk assessment for pulling cages over that surface?
it can't be right to have to work with that, however much training you get.

get your health & safety rep on to it.
Title: Re: Backdoor accidents
Post by: TV Messiah on 30-07-13, 01:35AM
I smashed my hand doing a tip on the backdoor on my own despite several appeals for help. was off work for weeks and they had the nerve to give me "next steps" at an AR when I got back !!!
Was took to hospital but not kept in but had doctors line for absences, Is there mitigating circumstances ??
Title: Re: Backdoor accidents
Post by: hesketh on 30-07-13, 10:36AM
If you had an accident in the course of doing your duties then you should be claiming for compensation. Tesco have tried before to say that a person cannot claim because they were tipping a wagon alone but it was beaten in court, I believe.

You have said elsewhere that you are not in the union (I am not sure whether you can use them retrospectively) so I suggest you take some legal advice ASAP.
Title: Re: Backdoor accidents
Post by: BossingExpress on 15-09-13, 02:02PM
I am surprised nobody has been killed whilst unloading a lorry at an Express store yet to be honest. At my store we run one on one (yes one manager and one CA) in the morning, afternoon and late shifts, what happened to two people unloading a lorry? we cant exactly close the store!

These grocery cages are getting ridiculous and even the drivers are struggling to manoeuvre them onto the tail lift and when they do they look like they are about to go straight over the guards.

On my group a TL was unloading by herself and a cage of small pop tipped over and landed on her legs. If you refuse the delivery then you get an informal off the ops manager and many of the drivers are reluctant to help as they know how dangerous it is.
Title: Re: Backdoor accidents
Post by: hesketh on 15-09-13, 10:21PM
Believe me, Bossingxpress, we drivers share your concern. However, drivers are forbidden to travel upon the tail-lift with cages and jumping down is simply dangerous, so any driver that attempts to help is putting their health and livelihood at risk.

Until a few years ago it was clearly stated on the risk assessment that two persons were required to unload a tail-lift delivery. These persons were to be trained and equipped with safety shoes and hi-viz. However, when they started to rip the budgets apart this soon became impossible in most stores (not just express). Some of us tried to stand up for you guys and refused to unload but they just removed the rule from the risk assessment and told us that we could advise the person unloading that they were not following procedures but that it was the store managers responsibility to make the judgement.

There have already been several serious injuries and the insurance company attempted to avoid paying compensation, on one occasion that I know of, because the girl was unloading on her own. Until the store managers are prepared to stand up to the bullying that they are subjected to this situation will not be resolved and someone will indeed be killed.
Title: Re: Backdoor accidents
Post by: BossingExpress on 16-09-13, 02:29PM
hesketh, you are absolutely spot on. It is good to know that drivers are concerned as well. Some of the tail lifts look like they are about to fall off, I have seen numerous trailers where the guards are kept down by cage straps to prevent them coming loose during driving! When do Tesco replace the trailers? 
Title: Re: Backdoor accidents
Post by: hesketh on 16-09-13, 05:31PM
Tesco policy is to keep tractor units for 5 years and trailers for 8 although this can vary slightly for the more specialist vehicles such as the 8m and 10m trailers commonly used for Express stores as they are expensive and are currently used much less than the bigger kit.

Unfortunately there is little parity between depots with regard to maintenance. Those older depots that have Tesco staffed VMUs (Vehicle Maintenance Unit) repair the trailer properly or do not release it for use...end of! The newer depots tend have their maintenance contracted out and the contractor will tend to do only what is necessary to get it to an "acceptable/useable" standard. We regularly get trailers come in from these depots, in shocking condition, and they are immediately dispatched to our VMU where they end up busting our budget (funny how we seem to get so many of them turning up... ???).

I'm afraid the ball is firmly in your court regarding delivery safety. I understand the pressure that you feel under not to refuse the load but at some point you need to consider your responsibility to your staff over your career prospects. It is up to you, as a manger, to convince your Ops manager that the situation is simply not acceptable. How much would your promotion be worth if you heard that a member of your staff was seriously injured, or even killed, because you didn't challenge the issue effectively.

It may only be a matter of semantics and pedantry but state that you are not refusing the load, merely insisting that it is delivered correctly. You are perfectly prepared to unload properly stacked cages from a vehicle with correct safety equipment. Try asking for a SWL (Safe Weight Limit) for a cage and work out how many cases of carbs/water/BWS that amounts too :-X

Get together with the other managers in your group and stand together. Once you have sorted out deliveries you can start on all the other ways in which you are being abused.........
Title: Re: Backdoor accidents
Post by: tackleberry on 07-10-13, 04:28PM
@Bossingexpress, they replace the trailers when they get to 10 years old - allegedly!!!
They are replacing our 58/59 plate units with, not brand new ones, but with 62 plates....
Yet THEY can replace our rarely used Transit vans with brand new 63 plate Sprinters....
Title: Re: Backdoor accidents
Post by: hesketh on 07-10-13, 07:07PM
If you have been told 10 years, Tackleberry, then they have changed it this year as all of our 8+ year old trailers (except for a couple of 10m's) were decommissioned after last Christmas. We only use fridge trailers so that could be it....

Mercedes stopped making new Axors last year and I think Tesco bought up a load of them. We replaced our 57s with 61s when we were expecting 62s. The 61s had virtually no mileage on them having been stored at Litchfield for months ???

The transit vans were probably on lease and it simply ran out so they were replaced with new ones.
Title: Re: Backdoor accidents
Post by: Nomad on 07-10-13, 07:46PM
I think we have drifted to far away from the topic "Backdoor accidents".
Title: Re: Backdoor accidents
Post by: overworkedexpresslad on 27-01-14, 09:46PM
work in express and have been told that i am to bring in delivery on my own!!!!!!where is the heath and safety in express or do we not count in this format????
Title: Re: Backdoor accidents
Post by: hesketh on 28-01-14, 06:50AM
Whilst there is no reason why you cannot move cages alone (on level ground at least), taking cages off of a tail-lift is definitely a two person job. The rules are very clear but I wish you the best of luck in getting them recognised, let alone applied.

Tesco's insurers have previously tried to refuse compensation to Express staff because they were taking a delivery on their own. In one case, that I know of, they were unsuccessful but it took a very determined fight all the way to court to get the right result. Remember it will not be a Tesco manager/director that you will end up fighting, it will be an insurance company's very highly paid barrister.

If you are "forced" to take cages off of the tail-lift yourself please do not attempt to stop or catch any "runaways". The stock is replaceable and insured where you are not replaceable and will need to fight for compensation......
Title: Re: Backdoor accidents
Post by: xR4 on 31-05-14, 04:34PM
Where there is not two trained staff to remove cages from a tail lift just refuse. I have in the past and will do again. One of the checks in the log book for back door is that you have TWO TRAINED staff ASSISTING (the driver) with tail lift deliveries.

Drivers are also accountable if there are not two trained staff unloading their lorry from tail lift. One driver showed me his paper work that says that have to refuse and call up DC if there is not enough staff to unload.
Title: Re: Backdoor accidents
Post by: keithwill73 on 11-10-14, 05:20PM
Any accidents with the slimlines yet?????
Title: Re: Backdoor accidents
Post by: Kaialin on 11-10-14, 11:58PM
Newgen10 yes my colleague was trying to turn a new slimline round off a tail lift and because of the stupid new wheel material the cage completely toppled on her landing her in hospital...
Title: Re: Backdoor accidents
Post by: Googler on 17-10-14, 05:35PM
I am personally very strict on this and have escalated this beyond immediate management in the past for my role as a shift leader in Express. The rules are set in stone for unloading wagons and a copy of the risk assessment is prominently displayed by the door to remind anyone who happens to forget - managers included. I personally will not unload a wagon without and extra member of staff.

Our Lichfield depot is a bugger for sending out poorly loaded cages and and some stuff has collapsed on staff members before so I will not unload without an extra pair of hands.
Title: Re: Backdoor accidents
Post by: Baloo on 31-10-14, 12:30AM
I would like to know if tesco have to supply me with safety boots for working back donor n warehouse. I have asked for about 5 months now and I really need a new pair as I am having to wear someone else's boots which are really in a bad way.
Title: Re: Backdoor accidents
Post by: wheelspin on 31-10-14, 01:17AM
Baloo where I work it is a requirement that you should be wearing them in the back warehouse.

It would be very odd  if  the risk assessment  in your place of work did not require safety boots for pulling cages at the back door.

Your employer is responsible and required to provide you with suitable PPE to do your job. 

You must go to the store manager and insist you get them, or at least   get a budget to go out and buy your own.   I got cash back for mine with a pay out from the CM.    They are not expensive.   There should be no fuss in getting them
Title: Re: Backdoor accidents
Post by: tumshie on 31-10-14, 06:31AM
You can find order forms for uniform on www.ourtesco.com (http://www.ourtesco.com).

You can print an order form, fill it in and give it to your manager who should pass it on for ordering.

The PPE form includes the following statement :

SAFETY FOOTWEAR
Only for colleagues working on - Backdoor, Scratch Bakery (not Bake-Off Bakeries) , Fresh Food Counters, Food to Go (preparation area), Colleague Room, Trolleys, Dotcom Customer Delivery Assistant and Dotcom Grocery Click and Collect POD
Title: Re: Backdoor accidents
Post by: FarmerFred on 30-12-14, 10:18AM
I was originally employed for back door so boots were ordered for me, a couple of weeks later I was informed I was being put on to grocery - the boots turned up next day & was told to hand them back as grocery "don't need them"!  My response was "don't expect me to take any pallets of beer/coke/whatever on to shop floor without a pair of safety boots" - they backed down after that.  In fact I don't even want to touch cages without boots on - the number of times I've seen stuff fall from badly stacked cages I know it's only a matter of time before something falls on my toes!
Title: Re: Backdoor accidents
Post by: Nomad on 30-12-14, 10:47AM
I for one would never move pallets or cages without safety shoes/boots.  I like my toes, I've grown attached to them.
Title: Re: Backdoor accidents
Post by: craftyarchie on 30-12-14, 05:28PM
I asked our USDAW Safety rep about this as several of our grocery GA's move dollies and pallets, Non Food move pallets and produce move pallets of plants xmas trees etc.  The answer I got was ridiculous.  "As moving pallets & dollies is not a regular part of a GA's job role safety boots are not provided.  Roll cages don't lift from the floor so safety shoes are not required to move them.  As pallets and dollies are only moved occasionally then safety shoes would not be provided." The rep said that it had been raised at national forum and that was the answer given.  I asked at what point did someone on trolleys lift trolleys from the floor, they only roll them so that negated that aspect of the argument and that if there was only an occasional risk of trapping feet under a pallet the severity of an accident should still require the provision of boots.
On a side note does anyone know much a pair boots costs Tesco?  There used to be a price list for buying additional uniform, but I can't find it.
Title: Re: Backdoor accidents
Post by: Loki on 30-12-14, 08:14PM
Your Health and Safety Rep is full of s**t. As for the National Forum, I don't think I need to go into detail about my view regarding their role and how pointless they are.

The Provision of personal protective equipment regulations clearly state:

"Every employer shall ensure that suitable personal protective equipment is provided to his employees who may be exposed to a risk to their health or safety while at work except where and to the extent that such risk has been adequately controlled by other means which are equally or more effective."

There are no requirements for the provision of PPE being limited/restricted to a minimum percentage of work undertaken by employees.

In other words, exemptions must never be allowed for those jobs that "only take a few minutes ".

PPE are issued for the job that requires it with no exemption regarding the amount of time spent doing the job.
Title: Re: Backdoor accidents
Post by: craftyarchie on 30-12-14, 08:29PM
Full of s**t and as useful as a fart in an astronaut suit.  I just tell the GA's what the risks are and remind them that Tesco won't pay their first three days after they crush their toes.  You can't help those who refuse to listen......
Title: Re: Backdoor accidents
Post by: Loki on 30-12-14, 08:50PM
I share your frustration my friend.
Title: Re: Backdoor accidents
Post by: Tenko on 30-12-14, 09:09PM
Multi skill relevant ga's, the ones that are likely to move pallets, on the backdoor to enable adequate cover for break times and holidays. They are then entitled to safety shoes. That's what we do on our shift
Title: Re: Backdoor accidents
Post by: Loki on 30-12-14, 09:19PM
Exactly!
Title: Re: Backdoor accidents
Post by: Seanmclude on 30-12-14, 09:56PM
The price of safety shoes on the screen were less than £10...
Title: Re: Backdoor accidents
Post by: FarmerFred on 31-12-14, 10:34PM
It had to happen today of all days after my previous post - without being too specific (you never know who's reading  ;)), I was involved in an incident where some glass bottles came into violent contact with my feet  :o  I spent quite some time picking shards of glass out of the top of my boots somewhat thankful that I got to keep them!  Had it happened to one of the girlies (or managers for that manner) who run around in silly shoes it would probably have ended up as a hospital case. 

For the sake of £10 per employee I think all shop-floor staff should be issued with them.
Title: Re: Backdoor accidents
Post by: tumshie on 01-01-15, 02:55PM
Draw it to the attention of your SM, your safety reps, your forum rep, anyone else you can think of who might be helpful. Stores can provide safety footwear for staff if they want to, even if it is not an "official" requirement.

Also draw it to the attention of those who are working without safety footwear and get them nagging management too.   Best of luck.
Title: Re: Backdoor accidents
Post by: Morris999 on 01-01-15, 03:17PM
Considering that uniform is now paid for at HO there is no possible reason for people not to have the correct safery equipment!

The first thing we did at my store was re-order new safety clothing/shoes for everyone that needed them or wanted them!

I send colleagues home to get there safety shoes if they have turn up to work without them.
Title: Re: Backdoor accidents
Post by: craftyarchie on 01-01-15, 07:32PM
Nice one Morris. A lesson that others should learn.
Title: Re: Backdoor accidents
Post by: Koshb4 on 04-02-15, 07:21PM
This feels like someone fishing for legal claims - dodgy
Title: Re: Backdoor accidents
Post by: Retailfail on 07-02-15, 04:02AM
From an express POV..

I've never witnessed an accident during delivery but have seen more than one near miss in my time. Our deliveries are recieved through the customer car park, the amount of times a customer in a car has darted into a parking space behind a reversing lorry is worrying. We have no cones to cordon off the area which will be inretesting to explain when the lorry eventually does hit one of those cars.

Another problem which is likely to cause accidents is the impatience of SOME drivers. I don't mean to put down drivers and I understand they have a schedule ETC, however.. What is the point of me backing them in if they totally ignore my hand signals, fly back at the speed of sound and use the wall as the brake? Seen this happen DOZENS of times. There is also a reversing sensor on the lorries which is there to brake the lorry in case of the driver not seeing the hazard behind him, however 9 times out of 10 the drivers either disconnect this or put their gloves over the sensor to block it because it makes the lorry reverse very slowly.

My final point, and the one which I believe will ultimately cause injury to somebody, is deliveries showing up when you are 1on1 in the morning/afternoon or whenever. As the shift runner I have to go out and accept the delivery but my CA cannot leave the shop of course as then the shop is completely unmanned. I have recorded this check in the s&l logbook as a red for nearly 8 months now and nothing has been done to make the adjustment so that there are two staff to accept the delivery. What am I to do, turn down the delivery as I have no second person? I can imagine the reaction from my manager if I did that & we didn't recieve our delivery and I know it wouldn't be pretty. In my area the drivers are refusing to set foot off the trucks to help us move heavy cages & RSU etc as there was recently an incident where an employee was injured and theyre blaming it on the driver (have to watch what I say for anonymitys sake).

Anyone else encountered these problems/have any advice? I for one relish the day when a driver says to me he won't do the delivery unless I have a second person. I wonder if that would send the message to everybody that we need 2 people on every delivery. Stay safe during deliveries people.
Title: Re: Backdoor accidents
Post by: tumshie on 07-02-15, 11:12AM
Quote from: Retailfail on 07-02-15, 04:02AM
I have recorded this check in the s&l logbook as a red for nearly 8 months now and nothing has been done to make the adjustment so that there are two staff to accept the delivery. What am I to do, turn down the delivery as I have no second person?

Have you spoken to your manager about this? If not, then do so.
If you have and nothing has been done then why not tell him/her that you will not be doing any more deliveries on your own, because you are concerned for your safety?

However 'not pretty' your manager's reaction might be, it will be a lot better than you getting an injury that could make you permanently disabled and T*sco refusing to pay sick pay or compensation because you did not follow training.
Title: Re: Backdoor accidents
Post by: Retailfail on 07-02-15, 12:18PM
@tumshie I have spoken to them about it but it's the same old spiel 'we haven't got the payroll' etc etc. It's the frustrating argument of 'well I have to do it and everybody else does it' that they use to try and disregard it as a non issue. I know things won't change @ my store, I'm just curious about other express colleagues and if they face the same issues?
Title: Re: Backdoor accidents
Post by: tumshie on 07-02-15, 12:37PM
I don't work in express but I'm assuming from your posts that the training says to have two people to take deliveries.

Whatever the situation in other express stores, why are you prepared to risk injury to yourself because of some manager's say-so?

If you tell your manager that you will not do deliveries on your own and then stick to that, what is going to happen? A disciplinary where it will be recorded that you stuck to the training in order to keep yourself safe? Why would you be worried about that happening?
Title: Re: Backdoor accidents
Post by: Retailfail on 07-02-15, 01:04PM
Yeah you're correct, two people.

You're right, I will speak to them again, it's so ludacris that it's gotten to this stage. I would enjoy that disciplinary, not sure I could keep a straight face..
Title: Re: Backdoor accidents
Post by: tumshie on 07-02-15, 01:09PM
 :thumbup:    :thumbup:
Title: Re: Backdoor accidents
Post by: burns2015 on 07-02-15, 07:34PM
Quote from: Retailfail on 07-02-15, 04:02AM
From an express POV..

I've never witnessed an accident during delivery but have seen more than one near miss in my time. Our deliveries are recieved through the customer car park, the amount of times a customer in a car has darted into a parking space behind a reversing lorry is worrying. We have no cones to cordon off the area which will be inretesting to explain when the lorry eventually does hit one of those cars.

Another problem which is likely to cause accidents is the impatience of SOME drivers. I don't mean to put down drivers and I understand they have a schedule ETC, however.. What is the point of me backing them in if they totally ignore my hand signals, fly back at the speed of sound and use the wall as the brake? Seen this happen DOZENS of times. There is also a reversing sensor on the lorries which is there to brake the lorry in case of the driver not seeing the hazard behind him, however 9 times out of 10 the drivers either disconnect this or put their gloves over the sensor to block it because it makes the lorry reverse very slowly.

My final point, and the one which I believe will ultimately cause injury to somebody, is deliveries showing up when you are 1on1 in the morning/afternoon or whenever. As the shift runner I have to go out and accept the delivery but my CA cannot leave the shop of course as then the shop is completely unmanned. I have recorded this check in the s&l logbook as a red for nearly 8 months now and nothing has been done to make the adjustment so that there are two staff to accept the delivery. What am I to do, turn down the delivery as I have no second person? I can imagine the reaction from my manager if I did that & we didn't recieve our delivery and I know it wouldn't be pretty. In my area the drivers are refusing to set foot off the trucks to help us move heavy cages & RSU etc as there was recently an incident where an employee was injured and theyre blaming it on the driver (have to watch what I say for anonymitys sake).

Anyone else encountered these problems/have any advice? I for one relish the day when a driver says to me he won't do the delivery unless I have a second person. I wonder if that would send the message to everybody that we need 2 people on every delivery. Stay safe during deliveries people.


Hi   
Utter Bull what your manager is saying. There must be 2 people at all times. If your in the situation where 1+1 then you should close the store whilst you take delivery in. Then you should email your SOM and APM to say you shut store whilst taking in delivery also cc in you trading law manager . I am pretty confident after that your stores schedules will be adjusted. As for no cones there available to order on C2O.

Title: Re: Backdoor accidents
Post by: troll-hunter on 07-02-15, 09:24PM
Question, have deliveries, at some stores, not been turned away because of insufficient staff to unload them in accordance with T's rules and reg's?
Title: Re: Backdoor accidents
Post by: Pathfinder on 07-02-15, 10:38PM
In our store if there are not 2 people to unload the delivery they either wait or come back later...it's not unusual to have two deliveries waiting 2 hours for staff to start.
Title: Re: Backdoor accidents
Post by: expressor on 08-02-15, 12:11AM
Same here - if there's not two people it will just sit there until help arrives. What's the point - even if it was unloaded there is no-one to work it and it will just sit stewing nicely in the sun as there is insufficient chilled space to hold the cages.
Title: Re: Backdoor accidents
Post by: Rigger on 22-03-15, 09:47PM
Quote from: diesel.pi on 07-02-15, 10:38PM
In our store if there are not 2 people to unload the delivery they either wait or come back later...it's not unusual to have two deliveries waiting 2 hours for staff to start.

Not always the case.............I've turned up at a store with a delivery to be told they can't tip for 3 hours, I phone my dc who phones the store, store still say 3 hours, in the end store doesn't get a delivery that day............if stores thought they could turn us away and get us to come back later they'd all be doing it
Title: Re: Backdoor accidents
Post by: talesin on 23-03-15, 09:51PM
Back door has always been one of the most dangerous areas to work in, but Express is by far the worst. Very often the deliveries are tipped on the road which can have an extreme camber or in the worst cases are on a steep hill.

The lorries are small and have inadequate tail gates, it makes me nervous looking at them.  Very often public are passing the tailgate when it is being lowered and if a cage came off the side next to a narrow pavement, the cones would not protect them.  I've seen badly loaded cages (which is common, not rare) tip off the sides and front of the tail lift.  I've seen reversing deliveries hit cars in car parks and the driver get out, check and get back in, even if there was some damage and try to pretend it never happened.

I have seen the back wall of a store get demolished by a lorry, the heavily pregnant manager guiding it in had to jump out of the way in a hurry.  One manager said that it had been at least 6 months before she realised you were supposed to have 2 people to tip a lorry.  Single person off loading is regular.

It is depressing to read all this and find out that nothing is being done about it.  Unfortunately I think that even a death is unlikely to change this.  What are the unions doing about it all?  Part of the reason unions were first established was to fight for H and S in the workplace, and they have done sterling work in the past, but after Thatchers emasculation of the unions it seems they are unable to fight as they should for our rights.  What are they doing about it and why are we paying them subscriptions when they will not fight for our right to be safe at work?
Title: Re: Backdoor accidents
Post by: tumshie on 24-03-15, 12:02AM
Have you asked the union for help with this?
Title: Re: Backdoor accidents
Post by: talesin on 24-03-15, 10:31AM
Did at the time, nothing came of it- back door assessments in place, training in place, blah,blah,blah and frankly the h and s rep was not exactly dedicated. Now older and wiser I would have handled it differently but the problem is endemic in Express, there is no money and one on one is common.  As others have commented shutting the shop is not really an option, where do you go from there? In most stores there seem to be enough hours in place in the early morning as long as the store is not super busy, but the morning is one of the busiest times of the day in Express and often the person helping tip has to rush off mid job to prop up the checkouts and the problems REALLY start when the delivery is late . Is it going to get better?  In the current Tesco environment I think not.
Title: Re: Backdoor accidents
Post by: JimmySaville on 24-03-15, 11:30AM
well said talesin.

The problem of late deliveries is becoming a huge concern these days. Most express stores are morning heavy with staff. Nowadays,m they are literally twiddling their thumbs until the delivery arrives after midday. Leaving the evening shift to do ALL of the work on half of the staff. This of course impacts everything from customer satisfaction to routines to general motivation as mornings staff are less busy customer wise, theres double the staff,double the management and far less to do in comparison to the late staff. Which is pretty much 1-1 for the whole night.
Title: Re: Backdoor accidents
Post by: just curious on 24-03-15, 12:24PM
Whilst this item does not apply to " Backdoor accidents " as such do any of the staff working on the back door suffer hearing problems which are possibly caused by the Tosco lorries and the warning veichle reversing alert / bleepers and the securicor cash vans doing the same , not to mention all the other bread vans - milk delivery vans - dot com vans etc which members of the back door team hear constantly through out there shifts / work pattern ?
Can the loss of hearing be classed as a work related illness / injury , would compensation be payable for the loss of hearing ? , as I know of a member of staff who very often does not hear as well as they could - once did ? ( and no it is not selective deafness where they only hear what they want to hear ).
Title: Re: Backdoor accidents
Post by: craftyarchie on 24-03-15, 12:31PM
One of our milk drivers wears ear plugs the time. He says that wheeling milk dollies over the corrugated floor  for several hours a day is deafening and his Doctor advised him to wear them.
Title: Re: Backdoor accidents
Post by: Nomad on 24-03-15, 02:11PM
http://www.hse.gov.uk/noise/regulations.htm (http://www.hse.gov.uk/noise/regulations.htm)

QuoteThe level at which employers must provide hearing protection and hearing protection zones is now 85 decibels (daily or weekly average exposure) and the level at which employers must assess the risk to workers' health and provide them with information and training is now 80 decibels. There is also an exposure limit value of 87 decibels, taking account of any reduction in exposure provided by hearing protection, above which workers must not be exposed.
Title: Re: Backdoor accidents
Post by: Gold_Alien on 07-12-15, 02:19PM
Talking to someone at Northwich today, there back gate/wall by back gate got demolished by the green brigade Saturday night.
I'm told it was a foreign driver who didn't speak a word of English.
Title: Re: Backdoor accidents
Post by: Nomad on 07-12-15, 04:47PM
Northwich pictures sent to me by ex-employee.

[attachment deleted by admin]
Title: Re: Backdoor accidents
Post by: BANDERSNATCH on 07-12-15, 04:51PM
Quote from: Gold_Alien on 07-12-15, 02:19PM
Talking to someone at Northwich today, there back gate/wall by back gate got demolished by the green brigade Sat*rday night.
I'm told it was a foreign driver who didn't speak a word of English.

Welsh then ?
Title: Re: Backdoor accidents
Post by: kernow 54 on 07-12-15, 07:15PM
Talesin...now your older...wiser...become a rep and do something.....
Title: Re: Backdoor accidents
Post by: NeedingSleep on 28-01-17, 03:25AM
Not an accident, but backdoor related.

We have no one at our store who is trained for back door after our backdoor man left.

Myself, and other members of staff are being forced to unload lorries. So going up on the lift, in the lorry, backloadi g etc.

All this with no HS gear or boots. Any objection to doing the lorry results in threats of being sacked for refusing to follow a managers command.

We are constantly told no training is needed, as being shown what the buttons on the lift do, counts as training.

Is there anywhere I can get some information or Tesco documents that can confirm if we need training or not, other than my word vs theirs?

Thank you!
Title: Re: Backdoor accidents
Post by: darklighter on 28-01-17, 04:03AM
Of course you need to be trained properly and have your training records updated accordingly.  High viz and safety footwer are also a must.  Remember, if there is ever a serious accident then you may be held responsible along with the idiot of a Manager that forced you to work with equipment that is potentially dangerous and you are not trained for. 
You could be sacked or worse, end up in jail.
Title: Re: Backdoor accidents
Post by: Terrahawk2016 on 28-01-17, 05:17AM
@Needingsleep

As it states in the back door safe and legal, are 2 trained staff unloading vehicles or words to that effect, in your case that's a no so it should that's a breach of health & safety

Does showing how the buttons work count as training...No!!
To be validated for back door & warehouse you must complete the training framework & it must be signed off on a TRC!

You should be supplied with safety shoes also as they are a requirement for anybody unloading/loading a vehicle.

And lastly if a manager threatens you with the sack call his bluff, you are legally not trained to be at the back door & as a result the manager in question is breaching health & safety rules & HE is liable to face punishment should any accidents happen at the back door & he knowingly sent someone who is not trained. But I would be tempted to call the protector line or inform the SM of the situation. Hope this helps
Title: Re: Backdoor accidents
Post by: NeedingSleep on 28-01-17, 05:30AM
Thank you both for the replies and for confirming what I thought.

We get told that the driver counts as the second person.

It's just tedious when you're constantly called a liar, despite knowing you are right. Will make some phone calls later today I think, and see what comes of it.
Title: Re: Backdoor accidents
Post by: Talisman on 28-01-17, 05:48AM
Just refuse to do it and explain you need to have formal training so you can assess the risks yourself.   He can't discipline you for it.
Title: Re: Backdoor accidents
Post by: blutopia on 28-01-17, 06:17AM
....and insist on being supplied with your own pair of safety shoes/boots - it doesn't come out of the store's budget, so they should have no excuses.  You can order online but need to be set up in a job category that requires them.
Title: Re: Backdoor accidents
Post by: baldeagle on 28-01-17, 08:59AM
The driver does not count as the second person as they should not leave the trailer, also this lift you are using, I hope its the store lift and not the tail lift.
Title: Re: Backdoor accidents
Post by: JL on 28-01-17, 12:42PM
Our managers continually ask all night teams to unload wagons, drag cages from the warehouse to the shop floor and do pre sort is this not the role of backdoor/warehouse therefore you should be able to get boots supplied?
Title: Re: Backdoor accidents
Post by: lucgeo on 28-01-17, 02:16PM
If you haven't had the correct training, been signed off on your training card, been given your OWN safety boots and any other PPE required then you DONT DO IT!!

Untrained and unprotected colleagues, who work on these departments are leaving themselves wide open. If you sustain an injury or damage Tesco property you will get no sympathy from Tesco. You won't receive any compensation, you could lose money if your sickness allowance runs out. That is if you still have your job and haven't been sacked for gross misconduct. Tesco will distance themselves by saying you shouldn't have been there, any damage you may have done will not be covered by their insurance, you will not be covered by their insurance. Then of course there is the possibility that you could sustain such an injury, that you are no longer able to work and have to survive on benefits, which won't cover your mortgage, or any financial commitments you may have!

How keen are you now, to stand up to these moron managers and say NO ??? ???
Title: Re: Backdoor accidents
Post by: darklighter on 28-01-17, 03:00PM
They are too damn lazy to train you properly but expect you to do the job regardless.

Two backdoor trained staff must be available for tail lift deliveries or moving cages on an incline or uneven ground, only one is necessary for unloading using a scissor lift.  Drivers do not count as the second member of staff and should not be counted as such although most are willing to give you a hand they have no obligation to.

Next time you are asked say you cannot comply as you are not properly trained nor do you have the correct PPE for the job.
Title: Re: Backdoor accidents
Post by: snowyowl on 28-01-17, 07:59PM
Needing Sleep;
QuoteAny objection to doing the lorry results in threats of being sacked for refusing to follow a managers command.

Where is it you work, in the nineteen forties. Refusing to follow a managers command! Nobody is in any position to command you to do anything and I'm pretty sure he hasn't got the authority to sack anybody, very simply he would get put right very quickly he commanded anything of me.
You can get in bother not not responding to a "managers reasonable request" but what he is commanding is neither reasonable or a request.
If it occurs again refuse to comply and explain to him that you will resolve this problem with the Senior Manager as you feel he is commanding that you do something that is breaking Health and Safety regulations. If he has any sense he will rethink the matter. "D*CK"
Title: Re: Backdoor accidents
Post by: lol ok on 29-01-17, 08:50AM
You could order your own safety boots...just a thought!
Title: Re: Backdoor accidents
Post by: lucgeo on 29-01-17, 09:43AM
Yes that's a point! Go on your colleagues ordering form, if they don't have protective footwear allocated to your job description, then Tesco don't recognise you as needing them to do your job,which would be another good point in your favour ???

Tell your moron manager you have spoken to your area Union office, your union rep and your health and safety rep, all who state you are untrained and unprotected, and therefore you are refusing an unreasonable request, and if he insists, you will place a grievance under terms and conditions, harassment and questioning his management abilities ???

NEVER BUY YOUR OWN SHOES  >:(
Title: Re: Backdoor accidents
Post by: lol ok on 29-01-17, 01:03PM
If you want a pair of boots you can still order them if it's not standard for your job role. If you do it through our Tesco you just have to tell it you've got a change of job description. In our store a few of us have our own boots, then there's a bit of an assortment of random sizes for anyone who helps from time to time. Works quite well
Title: Re: Backdoor accidents
Post by: Aeroquack on 29-01-17, 01:11PM
You should not be wearing other people's footwear.
Title: Re: Backdoor accidents
Post by: Nomad on 29-01-17, 04:09PM
Never never ever share/wear boots worn by other people.
Title: Re: Backdoor accidents
Post by: thecleaningwoman on 29-01-17, 06:03PM
never share  footwear, how do you know there not damaged apart from the usual of what if someone has a foot problem, feel sick just thinking of the problems
Title: Re: Backdoor accidents
Post by: NewWarehouseLadMids on 29-04-17, 02:13PM
Hi,
I'm part time backdoor and often unload the main delivery on my own or with very minimal help. I often get a small late fresh delivery on a weekend too about 15 cages which both have to be reloaded with empties and card respectively. In between I have my own section to fill and the MU's to deal with. I'm honestly not up to it and I think I am going to leave. I work my spuds off. While I'm often trimming 10 minutes off my break to ensure I get done other people slowly fill. I'm the stupid one. The more I do the more they want. If you are thinking of becoming a backdoor warehouse man/lady then don't. I'm both backdoor, replenishment and I luckily get to clear the shop floor on a night of the empty cages and cardboard.
Title: Re: Backdoor accidents
Post by: Donedonedone on 29-04-17, 05:01PM
New lad have u been trained?
Title: Re: Backdoor accidents
Post by: JL on 29-04-17, 05:04PM
Trained  ;D
Title: Re: Backdoor accidents
Post by: Donedonedone on 29-04-17, 05:11PM
Sorry I should have said, have u seen your Training record card? If so, I assume that like the rest of Management out there at depots and store you are ignoring the safety campaign and Tesco disclaimer that u understand that you and I quote "  at no point to unload or reload a delivery on your own"? Or I suppose it will be the way of SENIOR LEADERSHIP ;D
Title: Re: Backdoor accidents
Post by: NewWarehouseLadMids on 02-05-17, 03:41PM
Talked through backdoor procedure and GIVEN answers to questions and asked to fill them in on the sheets. Training was bog standard. Sorry for moaning. We all have c**p days. Going to move on ASAP. Just not right for me. Good luck to all staff. My fellow shop floor workers made the job not too bad at times.
Title: Re: Backdoor accidents
Post by: Equalizer87 on 02-05-17, 03:58PM
I never, in my whole time at Tesco, unloaded a wagon with any support and always noted it in the Backdoor Log book. Made sure PPE was correct and prayed for something to happen. Never did though.
Title: Re: Backdoor accidents
Post by: grim up north on 02-05-17, 06:26PM
Quote from: Donedonedone on 29-04-17, 05:11PM
Sorry I should have said, have u seen your Training record card? If so, I assume that like the rest of Management out there at depots and store you are ignoring the safety campaign and Tesco disclaimer that u understand that you and I quote "  at no point to unload or reload a delivery on your own"? Or I suppose it will be the way of SENIOR LEADERSHIP ;D

At DC's you load and unload trailers on your own. Double deckers there should be 2 trained ops if that's what you're getting at?
Title: Re: Backdoor accidents
Post by: kaled78 on 02-05-17, 06:48PM
my store has one backdoorman at a time so they always do deckers by themselves,have done for years,when the transdeck was installed years ago they acually cut the hours on back door to one person at a time
Title: Re: Backdoor accidents
Post by: grim up north on 02-05-17, 07:01PM
Unloading deckers on your own is a big no no. Refuse to do it. T*sco can't touch you.
Title: Re: Backdoor accidents
Post by: Warehousewarrior on 21-05-17, 08:44PM
Just wondering what way the backdoor staff structure is in the UK is there full time staff in storeroom or a backdoor manager in larger stores ?  I know about tip/fill teams etc just wondering who "owns " the dept and is it treated as a separate dept to say grocery?
Title: Re: Backdoor accidents
Post by: JL on 21-05-17, 08:58PM
Worked in Extra and Metro and never seen anymore than 1 backdoor person.  :thumbdown:
Title: Re: Backdoor accidents
Post by: Duracell on 21-05-17, 09:03PM
Quote from: grim up north on 02-05-17, 07:01PM
Unloading deckers on your own is a big no no. Refuse to do it. T*sco can't touch you.

100% :thumbup:
Title: Re: Backdoor accidents
Post by: candilicious72 on 21-05-17, 10:16PM
Quote from: Warehousewarrior on 21-05-17, 08:44PM
Just wondering what way the backdoor staff structure is in the UK is there full time staff in storeroom or a backdoor manager in larger stores ?  I know about tip/fill teams etc just wondering who "owns " the dept and is it treated as a separate dept to say grocery?

The superstore I worked in, the backdoor was the responsibility of the grocery manager. There was never more than 1 person on the backdoor per shift. They were given job title of backdoor customer assistant. This was divided between 5 people (all part time hours). Since nights went they have 4 people doing it as they needed backdoor to start & finish later. This whole company is a shambles now!
Title: Re: Backdoor accidents
Post by: trolleyboy96 on 22-05-17, 06:27AM
Backdoor warehouse managers went during the first management restructure, 2 maybe 3 years ago. Should report to grocery dept now, which isn't a issue in old fashioned nights stores, in twilight stores? Well the staff never see there own manager as they work 6-3 and the twilight managers start at 4pm.
Title: Re: Backdoor accidents
Post by: darklighter on 23-05-17, 09:58AM
I was told you only need two people to unload using a tail lift;  in unloading a decker, should there be two trained members of staff?

If so, what is the scenario; do they both go on the lift and unload the wagon or is the other person there to just help empty the scissor lift and refill with rsu?

Is there somewhere on site here that I can get full details; not that I disbelieve anyone but there will be differing opinions and I need to see any documentation so that we all know our rights.
Title: Re: Backdoor accidents
Post by: grim up north on 23-05-17, 12:39PM
Unloading or loading deckers requires 2 trained operatives to use the lift. In distribution both people go on the lift and load/unload off the lift. Basically if the lift is travelling up or down there are 2 trained people on it.
Title: Re: Backdoor accidents
Post by: baldeagle on 23-05-17, 02:55PM
Drivers are informed that two store staff are required to off load a DD. One member of staff remains at floor level, the driver must not stay in the trailer but go up and down with the lift. If in doubt ask the store for the risk assessment for this procedure,which should have been instructed to your trained staff.
Title: Re: Backdoor accidents
Post by: darklighter on 24-05-17, 09:34AM
Our H&S rep said they are having trouble getting risk assessments from the store, surely they are not pushing this enough as it is our right by law to have these assessmnets?
Title: Re: Backdoor accidents
Post by: baldeagle on 24-05-17, 01:41PM
Store risk assessments to my knowledge are held centrally, and can easily be printed off.Tell your H&S rep to issue a union issued form re H&S problems.And ask how can I be considered trained if you cannot inform me of the correct procedure and you want a reply in writing from your union H&S rep or manager. Its a legal requirement for staff to have a risk assessment.
Title: Re: Backdoor accidents
Post by: darklighter on 24-05-17, 02:03PM
Firstly, thank you for your help.

It was the union H&S rep I spoke to and said they were having problems at store level so I would imagine that they are unsure of what they can and cannot do regarding their position which puts staff not only at risk but in a position therefore reluctant to make a stand without knowing the full facts.
Title: Re: Backdoor accidents
Post by: baldeagle on 24-05-17, 03:05PM
If your store H&S rep has a problem ask them to contact the local union office for advice, or you can do it your self,I know full well your problems but keep going.The bog standard reply when you have an accident is " you never followed procedure ". If you don,t know the procedure you cannot comply so get a response in writing and let your store face the consequences.
Title: Re: Backdoor accidents
Post by: Hopetscoshutsdown247 on 10-09-17, 02:33PM
I'm 28 hours a week over 5 days on the back door.  I've been with the store for over 6 months and only had 1-2 hours training with the other back door man, left alone to do it after that.  Been asking for bronze and silver training since I started and still to this day I've not had it.  Company is a joke.
Title: Re: Backdoor accidents
Post by: Rigger on 20-10-17, 09:01AM
Ask a driver for a copy of the store risk assessment, most wouldn't mind giving you the copy they have, there's loads of copies held at the DC, you should have a copy of the risk assessment stuck on the wall in the delivery area.
Title: Re: Backdoor accidents
Post by: toscocodpiece on 01-11-17, 09:48AM
I have a query regarding to a recent back door accident. I asked 2 colleagues to tip delivery and despite being 2 people on back door one ended up with a cage on top of him and a broken ankle.  Now the lad in question did not have safety shoes on and I didn't know this at the time so I fully acknowledge that I should of checked if he had correct shoes.  However the manager has been aware of this guy wearing trainers and also this guy has been working for 4 months and tipping fresh deliveries on nights.  After the incident I was told by another shift leader that the colleague is in fact not trained on back door and has not completed any legal training whatsoever.  Apparently this shift leader has known for a while.

My gaffer gave me a lets talk but I've been told by another SL that I could lose my job or get warnings over this if this guy decides to sue. I'm worried sick about this can anyone shed any light on any possible outcomes.
Title: Re: Backdoor accidents
Post by: JL on 01-11-17, 01:43PM
Tesco are cod!

I have just be waiting on something horrific like this happening. I don't have any sympathy for the managers who allow this to happen.

Why not try to prevent disciplinary issues happening instead of waiting until the last stages and trying to dig yourself out a grave.

I have worked in both large and small format stores and they have staff cutting corners all over the place.

GAs working at backdoor without PPE, people inside cages, dragging multiple cages by hand...

The company try to cut corners and end up throwing away millions when it backfires.

Duty of care :question:
Title: Re: Backdoor accidents
Post by: Nomad on 01-11-17, 01:54PM
The lad that ended up under a cage had a responsibility to refuse to do the work as he did not have the correct PPE or training,  MM should have ensured that he did.
Title: Re: Backdoor accidents
Post by: gomezz on 01-11-17, 02:48PM
Did MM ensure the lad knew it was his responsibility and right to refuse?
Title: Re: Backdoor accidents
Post by: JL on 01-11-17, 02:56PM
Gomezz

Probably after it was too late

Let's look at the individual issue. Tesco staff have to do all duties due to low staff numbers.

It gets dangerous at times and the LM managers don't care until something happens.

Typical Tosco let's not over-complicate things.
Title: Re: Backdoor accidents
Post by: baldeagle on 21-05-18, 04:33PM
https://www.getwestlondon.co.uk/news/west-london-news/tesco-fined-16-million-after-14639620 (https://www.getwestlondon.co.uk/news/west-london-news/tesco-fined-16-million-after-14639620)
Title: Re: Backdoor accidents
Post by: Duracell on 30-06-18, 10:04PM
It's Managements responsibility to ensure that staff are trained validated and have the correct PPE required for the tasks they are expected to do within their role.
Staff may not be clued up on this fact, any colluding to this fact and deny this statutory right under the Health and Safety at work act is a breach of the employees trust and Misconduct , for this fact to be highlighted but further ignored is gross misconduct.
Title: Re: Backdoor accidents
Post by: zeMI17 on 09-08-18, 06:55AM
Hi all. Sorry I am posting my question in an accident thread already made, I what want is to ask someone advice on an accident I had at work while working on customer service desk.  I am worried sick at posting it on here as maybe my manager or co-workers might see it, and I already have low self esteem. I am not sure if someone can privately message me on here and give me some advice please, thanks.

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