verylittlehelps

Very Little Helps => Stores => Topic started by: Mark calloway on 20-09-21, 03:03AM

Title: Shift leaders
Post by: Mark calloway on 20-09-21, 03:03AM
Hi,are all stores getting temp shift leaders ? We are having 2 in our store. Its all hush hush though. Its not advertised, just the usual kiss bums being asked
Title: Re: Shift leaders
Post by: kaled78 on 20-09-21, 07:27AM
We have a couple they have given the stripey shirt to, with the old "it will be good for your development" bull, they hold the duty phone and do Fri/Sat late night whilst the managers sit in the canteen or office drinking coffee and playing games on their phones.
Title: Re: Shift leaders
Post by: forrestgimp on 20-09-21, 09:58AM
Lol, sounds like our team support. They do everything now I have even seen a manager stand behind one who was doing the change and tell them the blue van was here and they had to leave the change run to do it.

Managers literally do nothing.
Title: Re: Shift leaders
Post by: NightAndDay on 20-09-21, 12:05PM
It's all part of the grand illusion of success and Tesco manipulates this to their ends, they're given a suit and tie and made to look like people of great importance and professionalism and to instil the belief in themselves that they have succeeded in life leading to a psychological dependency of servitude bordering serfdom to Tesco.

Tesco knows the majority of their management team have given up on exploring other avenues outside of Retail and so are more easily able to manipulate and mold them to their desired effect on the premise of knowing they won't get ideas above their station.

The reality is, they coordinate people to put the beans on the shelf, and to make sure staff are there to do so, you don't need a manager for that. The amount of bureaucracy on top of the humble shelf stacker and cashier is stifling.

I see these jumped up monkeys in suits on the shop floor and think they look like prats. The managers in the coffee shop talking to each other not doing any work are dead wood. Superstores have been overburdened with bureaucracy for far too long, a streamlining of superstore structures have been long overdue.

Title: Re: Shift leaders
Post by: stockstaffreduction on 20-09-21, 02:09PM
Slighty off topic, but it would be really helpful if someone could publish a list of stores where the managers sit round in the Coffee Shop, Costa etc because I would really like a job in that shop.
Would make a nice change from a grocery cages to work, fresh to work, dotcom short, checkouts short, GM delivery 3 days late.
I think I must be in the only shop in Tesco which has these issues?
Title: Re: Shift leaders
Post by: penguin on 20-09-21, 05:02PM
QuoteIt's all part of the grand illusion of success and Tesco manipulates this to their ends, they're given a suit and tie and made to look like people of great importance and professionalism and to instil the belief in themselves that they have succeeded in life leading to a psychological dependency of servitude bordering serfdom to Tesco.

We had one like that a few years ago, on an unofficial development programme the store made up called "hot prospects", basically got given a managers suit and was made to do all the jobs the real managers did not want to do, even running duty and he was not trained up or anything, all hell would have broken lose had it gone wrong. He went along with doing all this for no extra pay and working loads of unpaid hours for several months and was always told keep at it your almost ready for options, and guess what once Christmas and New year over, back to his old job, and told try again next year, he left not long after as could not cope with the loss of face when it became obvious he had been totally used, and people did try to warn him at the start but he would not listen.
Title: Re: Shift leaders
Post by: forrestgimp on 20-09-21, 05:55PM
You get that a lot. GAs are told they are the best thing since sliced bread and they could be a store manager in 5 years then made to do all the rubbish jobs and have to work massive amounts of hours all in the name of development. Then in 6 months when they see the light and pack it in its another gullible loons turn.
Title: Re: Shift leaders
Post by: lucgeo on 20-09-21, 09:14PM
@penguin

I cannot believe that we did not work in the same store...but reality is...we probably didn't  :(

Sooo...I stated a while back I was off this site...however, after an unexpected event, which has left me re evaluating life...I'll give you a common recurring situation in my old store...hell I'll even give identities, of a sort, to protect the GA.

Late September every year...

Bullying Ginger minger GSM..."OK Palmer... I'm going to give you another chance"  ( 3rd year in a row) at being a section manager...here's the stripey shirt...here's the cheap suit jacket...here's the duty 'phone, "good for your development" now go prove yourself for the next 12 weeks...work the c**p shifts...don't let me catch you taking a break...smile whilst being used by every other dick head section manager as their bitch...cover their depts...do the lates to earlies...be last out Christmas Eve ( even tho you live the furthest away from store and have young children)...be the on call key holder for Christmas Day and duty manager Boxing Day...ditto New Year...January cometh...sorry Palmer...didn't make the grade...maybe next year eh??

What happened to Palmer?! His marriage broke down...realisation finally dawned and he gave in his notice to return to his native area...go on guess how many attended his leaving do?? Well there wasn't a manager in sight...no whip round from them either...too busy hunting the next Palmer fall guy!

2836...ring a bell??
Title: Re: Shift leaders
Post by: penguin on 20-09-21, 09:39PM
Can't say that number rings a bell, rather worryingly it just shows how widespread this practice is.
Title: Re: Shift leaders
Post by: Mark calloway on 20-09-21, 10:44PM
Aren't they supposed to advertise it? Not just ask their favourite yes men.
Title: Re: Shift leaders
Post by: NightAndDay on 20-09-21, 11:39PM
Quote from: penguin on 20-09-21, 05:02PM
QuoteIt's all part of the grand illusion of success and Tesco manipulates this to their ends, they're given a suit and tie and made to look like people of great importance and professionalism and to instil the belief in themselves that they have succeeded in life leading to a psychological dependency of servitude bordering serfdom to Tesco.

We had one like that a few years ago, on an unofficial development programme the store made up called "hot prospects", basically got given a managers suit and was made to do all the jobs the real managers did not want to do, even running duty and he was not trained up or anything, all hell would have broken lose had it gone wrong. He went along with doing all this for no extra pay and working loads of unpaid hours for several months and was always told keep at it your almost ready for options, and guess what once Christmas and New year over, back to his old job, and told try again next year, he left not long after as could not cope with the loss of face when it became obvious he had been totally used, and people did try to warn him at the start but he would not listen.

Don't you worry. I'm going to bring down the Big T from the inside. The best way I know how, by becoming majority shareholder. Sure I lose money if they go bankrupt but I can't lose, their gain is my gain and them going bankrupt is my satisfaction.
Title: Re: Shift leaders
Post by: lordadmiral on 21-09-21, 08:42PM
Similar story from our store. One guy wanted to become mgr. He did all the extras etc for i think two years. Told him (as few other people) he is being used as he wasn't offered options. No training, nothing. At the end ,last year, he went off sick for few months. Since he come back he is doing no more than two days a week as any other ca and doesn't give anything extra from himself.
Title: Re: Shift leaders
Post by: Kieth_Lemon on 24-09-21, 10:20PM
Recently left Strescos because of similar reasons other users have posted above.

Only way to progress in Tesco is thru Nepotism.

I can name many examples of this happening as I'm sure others can too.
Title: Re: Shift leaders
Post by: RocketRonnie100 on 25-09-21, 07:28AM
Tell all @Kieth_Lemon it makes me feel better knowing I'm not the only one going through day after day disasters in store.
Title: Re: Shift leaders
Post by: Justdoit on 25-09-21, 09:09AM
Mark calloway I swear you are a store a manager ....?
Title: Re: Shift leaders
Post by: CoffeeGate on 25-09-21, 10:45PM
Actually Mark Calloway is the Undertaker for those of you unfortunate enough to not grow up watching WWF 😂
Title: Re: Shift leaders
Post by: forrestgimp on 26-09-21, 11:12AM
off topic he was my favourite.

Back on topic, Shift leaders or team support being made to run the shop deserve more money, Ours got nothing extra and a shed load of extra responsibility.
Title: Re: Shift leaders
Post by: NightAndDay on 26-09-21, 01:53PM
Shift leaders being the duty manager in Express was the norm when at the time Metro and SS got molly coddled with TMs. Shift Leader being duty is an expectation of the role.
Title: Re: Shift leaders
Post by: lordadmiral on 26-09-21, 05:54PM
Quote from: stockstaffreduction on 20-09-21, 02:09PM
Slighty off topic, but it would be really helpful if someone could publish a list of stores where the managers sit round in the Coffee Shop, Costa etc because I would really like a job in that shop.
Would make a nice change from a grocery cages to work, fresh to work, dotcom short, checkouts short, GM delivery 3 days late.
I think I must be in the only shop in Tesco which has these issues?

Bristol. Any SS or Extra.
Title: Re: Shift leaders
Post by: spike_pkh on 26-09-21, 06:28PM
I have worked in a couple of large Bristol stores and can say the managers were an extremely hard working bunch. But then that was on nights so maybe that's the difference
Title: Re: Shift leaders
Post by: penguin on 26-09-21, 07:01PM
Worked in a couple of stores in the Nottingham area, costa was like the managers second home, in one store it used to be said only half in jest if you need a manager report to Costa.
Title: Re: Shift leaders
Post by: Mark calloway on 26-09-21, 10:52PM
Quote from: CoffeeGate on 25-09-21, 10:45PM
Actually Mark Calloway is the Undertaker for those of you unfortunate enough to not grow up watching WWF 😂
correct my friend
Title: Re: Shift leaders
Post by: lordadmiral on 26-09-21, 11:23PM
Quote from: spike_pkh on 26-09-21, 06:28PM
I have worked in a couple of large Bristol stores and can say the managers were an extremely hard working bunch. But then that was on nights so maybe that's the difference

It's not about all managers. It's the few ones who spend 80% of time doing nothing,is it just standing leaning agains the beer pallets or being on the phone in costa.
This kind of behaviour is forcing others to pick up more work on one end and neglect it on the other.

Title: Re: Shift leaders
Post by: Mark calloway on 26-09-21, 11:24PM
Quote from: Justdoit on 25-09-21, 09:09AM
Mark calloway I swear you are a store a manager ....?
And you are?
Title: Re: Shift leaders
Post by: Justdoit on 27-09-21, 07:36AM
Quote from: CoffeeGate on 25-09-21, 10:45PM
Actually Mark Calloway is the Undertaker for those of you unfortunate enough to not grow up watching WWF 😂

I don't think so more like a backup dancer if you are a store manager why you on a forum that Literally has nothing to do with Tesco, are you the person that stands there on the phone 24-7 ?

[admin]Post edited. Please keep your posts polite.[/admin]
Title: Re: Shift leaders
Post by: lackofinterest on 27-09-21, 04:33PM
Quote from: forrestgimp on 20-09-21, 05:55PM
You get that a lot. GAs are told they are the best thing since sliced bread and they could be a store manager in 5 years then made to do all the rubbish jobs and have to work massive amounts of hours all in the name of development. Then in 6 months when they see the light and pack it in its another gullible loons turn.
i'm sick and tired of telling these goons this but they won't listen so i let them find out for themselves now
Title: Re: Shift leaders
Post by: Mark calloway on 27-09-21, 11:47PM
Quote from: Justdoit on 27-09-21, 07:36AM
Quote from: CoffeeGate on 25-09-21, 10:45PM
Actually Mark Calloway is the Undertaker for those of you unfortunate enough to not grow up watching WWF 😂

I don't think so more like a backup dancer if you are a store manager why you on a forum that Literally has nothing to do with Tesco, are you the person that stands there on the phone 24-7 ?

Post edited.  Please keep your posts polite.
chill out. Please explain why you think I'm a manager?? I'm a GA,ill never be anything else. Stop trolling
Title: Re: Shift leaders
Post by: Justdoit on 28-09-21, 08:23AM
Quote from: Mark calloway on 26-09-21, 11:24PM
Quote from: Justdoit on 25-09-21, 09:09AM
Mark calloway I swear you are a store a manager ....?
And you are?
and do you work store 3205 if that is you are you the same bloke who breached covid 19 laws by telling people absolute lies forcing ill and vulnerable people to work had people test positive who live in the same house hold and still made them come a work lie to your staff left right and centre back doored a thieving manager who got moved to 3205. Because of theft your defo the clown who made up there own laws right how's the two meter thing going for your staff being pinned up against shelf's...? And all you do is stand there on the phone it's blatant you and you my old china are due a massive dig BUDDY.

[admin]@Justdoit, stop carrying out your personal witch hunt, that is not the purpose of VLH. [/admin]
Title: Re: Shift leaders
Post by: lucgeo on 28-09-21, 09:51AM
Or perhaps the posters name, is not dissimilar to the manager you refer to  ???

But fair play for identifying the store that was blatantly ignoring the rules on Covid...hopefully the GSM will be brought in by Head Office with many questions to answer to  :thumbup:

Posters usually use an alias, as have you....and if there's a mass murderer out there called lucgeo...I swear it's not me...honest   :-[
Title: Re: Shift leaders
Post by: gomezz on 28-09-21, 10:36AM
I am definitely not the gomez married to Morticia and has an Uncle Fester.
Title: Re: Shift leaders
Post by: lackofinterest on 28-09-21, 03:59PM
i deffo have no fcuking interest :D :D >:D
Title: Re: Shift leaders
Post by: lackofinterest on 28-09-21, 04:03PM
Quote from: gomezz on 28-09-21, 10:36AM
I am definitely not the gomez married to Morticia and has an Uncle Fester.
:D :D :D. but have you got a butler called lurch?
Title: Re: Shift leaders
Post by: lackofinterest on 28-09-21, 04:09PM
Quote from: Justdoit on 28-09-21, 08:23AM
Quote from: Mark calloway on 26-09-21, 11:24PM
Quote from: Justdoit on 25-09-21, 09:09AM
Mark calloway I swear you are a store a manager ....?
And you are?
and do you work store 3205 if that is you are you the same bloke who breached covid 19 laws by telling people absolute lies forcing ill and vulnerable people to work had people test positive who live in the same house hold and still made them come a work lie to your staff left right and centre back doored a thieving manager who got moved to 3205. Because of theft your defo the clown who made up there own laws right how's the two meter thing going for your staff being pinned up against shelf's...? And all you do is stand there on the phone it's blatant you and you my old china are due a massive dig BUDDY.

@Justdoit, stop carrying out your personal witch hunt, that is not the purpose of VLH.
do you really think he would use his real name???
Title: Re: Shift leaders
Post by: Mark calloway on 28-09-21, 04:19PM
It's far from my real name.  Saying that maybe the REAL Vlad putin is on here?
Title: Re: Shift leaders
Post by: grim up north on 28-09-21, 04:26PM
I'm Spartacas...
Title: Re: Shift leaders
Post by: lucgeo on 28-09-21, 05:38PM
NO!!! I'M SPARTACAS  ???
Title: Re: Shift leaders
Post by: Mark calloway on 28-09-21, 10:31PM
I'm not your store manager.  I do know that Surrey quays extra has a good produce section
Title: Re: Shift leaders
Post by: oldfashionedplayer on 29-09-21, 05:25AM
Should ideally get back on track but it wouldn't be the first time for people to use their own name (need a facepalm emoji)   8-)

Talk about your real problems with the way things go with tosco instead of vendettas, last thing you need is both dragged in for it, work on a common goal, exposing the company.. Not against eachother  ;)
Title: Re: Shift leaders
Post by: Mark calloway on 29-09-21, 09:17PM
Well said. I can't believe someone used their real name.
Title: Re: Shift leaders
Post by: optout on 01-10-21, 11:59PM
I think the Undertaker was first known as Mean Mark on wcw, then later became the undertaker. I may be wrong which was first.
Title: Re: Shift leaders
Post by: Mark calloway on 02-10-21, 10:48AM
He was mean mark callous. Correct.
Title: Re: Shift leaders
Post by: Mark calloway on 05-10-21, 04:49AM
So what's the actual process for getting a shift manager? Surely the should advertise and not just ask their favourites
Title: Re: Shift leaders
Post by: Rosst on 13-10-21, 10:19PM
Hi all, wasn't sure where to post. So thought this might be a great way to start.

I currently work for co op on 10:50 an hour as a team leader, and seen a full time opportunity in my local tesco express however the salary says competitive, can someone let me know the current pay for a shift leaders role.

As i understand Tesco have had a management reconstruction same as co op so does this mean you too don't have deputy managers just store manager and shift leaders.

Tia
Title: Re: Shift leaders
Post by: adamski26 on 14-10-21, 01:35AM
Established £21,181.68 PA based on 36.5 full time contract.
£11.16 PH
Title: Re: Shift leaders
Post by: lordadmiral on 14-10-21, 07:53AM
God, my wife is on £12 p/h as a cleaner.
Title: Re: Shift leaders
Post by: forrestgimp on 14-10-21, 09:43AM
Yep sux doesnt it.
Title: Re: Shift leaders
Post by: NightAndDay on 14-10-21, 10:09AM
Quote from: Rosst on 13-10-21, 10:19PM
Hi all, wasn't sure where to post. So thought this might be a great way to start.

I currently work for co op on 10:50 an hour as a team leader, and seen a full time opportunity in my local tesco express however the salary says competitive, can someone let me know the current pay for a shift leaders role.

As i understand Tesco have had a management reconstruction same as co op so does this mean you too don't have deputy managers just store manager and shift leaders.

Tia

The position has been disgustingly underpaid since they got rid of deputies. Sainsbury's and M&S have a better structure in place and pays more, CTM's are on about 22.5k a year and M&S has department managers on about £24k at a minimum. The Shift Leader role has a blazingly high staff turnover rate and chronic shortages in Express.
Title: Re: Shift leaders
Post by: Rosst on 14-10-21, 11:45AM
Its the same here in coop, where deputy manager been giving the boot or asked yo step down to team leader less pay same work.

I think tesco has better benifits than coop with staff discount etc.
Title: Re: Shift leaders
Post by: newguy20 on 14-10-21, 07:51PM
Quote from: adamski26 on 14-10-21, 01:35AM
Established £21,181.68 PA based on 36.5 full time contract.
£11.16 PH

An extra 93p per hour for all the responsibility... nah thanks.
Title: Re: Shift leaders
Post by: Kieth_Lemon on 14-10-21, 11:54PM
Recently left Tesco as an SL and in all honesty it's vastly underpaid for the expectations of the role.

Expecting a break on a shift? More often than not your working 1-on-1 good luck with that.

Apparently Tesco have reduced workload and this reduced the hours needed to run the store. If someone can tell me exactly what part of the workload has been reduced I'd love to know.

You will be more of a deputy manager than a supervisor don't let the job title or pay rates fool you on that one!

Maybe just my experience but having a succession of useless, clueless managers to the point your effectively doing their job.

Promises of opportunities to get on is laughable. If your face fits then yeah opportunities are there but certainly not based on merit.

Another 1 billion of cuts in the pipeline. I've seen what the last 5 Billion has done and it's not pretty.

I could rant all day about this but I'm out of Tesco now and it's had a massive impact on my mental health amongst other things.
Title: Re: Shift leaders
Post by: Rosst on 15-10-21, 01:09AM
Quote from: Kieth_Lemon on 14-10-21, 11:54PM
Recently left Tesco as an SL and in all honesty it's vastly underpaid for the expectations of the role.

Expecting a break on a shift? More often than not your working 1-on-1 good luck with that.

Apparently Tesco have reduced workload and this reduced the hours needed to run the store. If someone can tell me exactly what part of the workload has been reduced I'd love to know.

You will be more of a deputy manager than a supervisor don't let the job title or pay rates fool you on that one!

Maybe just my experience but having a succession of useless, clueless managers to the point your effectively doing their job.

Promises of opportunities to get on is laughable. If your face fits then yeah opportunities are there but certainly not based on merit.

Another 1 billion of cuts in the pipeline. I've seen what the last 5 Billion has done and it's not pretty.

I could rant all day about this but I'm out of Tesco now and it's had a massive impact on my mental health amongst other things.

What are you doing now if you don't mind me asking
Title: Re: Shift leaders
Post by: Rosst on 15-10-21, 01:16AM
Last question, anyone know the pay of a click n collect position
Or a delivery driver.

Just wondering if its worth going down that route instead.

Title: Re: Shift leaders
Post by: NightAndDay on 15-10-21, 09:21AM
Quote from: Kieth_Lemon on 14-10-21, 11:54PM
Recently left Tesco as an SL and in all honesty it's vastly underpaid for the expectations of the role.

Expecting a break on a shift? More often than not your working 1-on-1 good luck with that.

Apparently Tesco have reduced workload and this reduced the hours needed to run the store. If someone can tell me exactly what part of the workload has been reduced I'd love to know.

You will be more of a deputy manager than a supervisor don't let the job title or pay rates fool you on that one!

Maybe just my experience but having a succession of useless, clueless managers to the point your effectively doing their job.

Promises of opportunities to get on is laughable. If your face fits then yeah opportunities are there but certainly not based on merit.

Another 1 billion of cuts in the pipeline. I've seen what the last 5 Billion has done and it's not pretty.

I could rant all day about this but I'm out of Tesco now and it's had a massive impact on my mental health amongst other things.

Yep, sums it up quite nicely. I left as well, It would be just about bearable if 7/8 of the SMs and all the people partners weren't rejects of Fraggle Rock.

Compared to my jobs after leaving, it was akin to prison labour.
Title: Re: Shift leaders
Post by: BUY TESLA STOCK on 15-10-21, 10:55PM
Tesco are clueless or they would have invested in bitcoin to help pay staff a competitive wage going forward and give a return to share holders.
Title: Re: Shift leaders
Post by: penguin on 16-10-21, 07:29PM
At risk of going way off topic its all well and good saying that but the amount Tesco would need to invest into bitcoin to pay and ongoing pay increase would be massive and where does that come from, and what happens if the bitcoin bubble bursts as history shows sooner or later it will.
Title: Re: Shift leaders
Post by: gomezz on 16-10-21, 08:34PM
They could move onto payment in tulips instead.   8-)
Title: Re: Shift leaders
Post by: BUY TESLA STOCK on 16-10-21, 10:00PM
The big T is full of pansies from Peter the director who couldn't run a bath right down to Jimmy the alleged influential shift runner working Christmas Day for £15 an hour if he doesn't have the sh**s again. Not to mention M Power the Store Manager who would be as well the next Colgate and Fraggle the lead player.
Title: Re: Shift leaders
Post by: Nomad on 17-10-21, 09:17AM
[admin]The topic is Shift leaders.[/admin]
Title: Re: Shift leaders
Post by: whatajoke2019 on 17-10-21, 11:21AM
I did a stint as a SL in Expre5s a few years ago now, never again.

When the SM was in (they left the company a week after I transferred back to large format  :D) we had way too many people in and as soon as they'd gone home for the day we were, more often than not, one on one.

Having breaks paid for might have been 'nice' now and again but not on every shift.

Was one of the reasons I stepped down back then, that along with the SM leaving notes for two colleagues akin to love letters a kid in Year 1 Primary would leave  ???
Title: Re: Shift leaders
Post by: siuuu on 21-10-21, 08:56AM
Been a shift leader in express for nearly 6 years and I've recently stepped down to 2 days a week and went back to university, best decision I ever made. Another one of the shift leaders has done the same thing.

We've had a vacancy for a full time shift leader for around 2 months. It got advertised internally and eventually externally and we had only one internal applicant, who was offered the job but then a week before he started, he pulled out because he'd accepted a job offer elsewhere. So we're back to the start again.

I do think there is a big recruitment problem for shift leaders internally, people don't see Tesco as an option to progress their career anymore. With the management restructure in large stores, how long will it take you to get to that position? I was on options for over a year and next to nothing happened, no placement opportunities. The restructures will make the skilled, hard working employees, who are more than capable of a bigger role, leave the company.

The job is well underpaid for what is expected. The shifts are draining, constantly changing shift pattern eg. multiple lates in a row, a day off, then 5:30am start the next day, it's exhausting. One on ones, having no cover for you to take a proper break. I know I'm certainly guilty of skipping breaks because things simply wouldn't get done if I sat down for 90 mins each shift, there's too much to do.
Title: Re: Shift leaders
Post by: General Thorn on 21-10-21, 01:01PM
And that is precisely what Tesco rely on.

In my store people in bakery and hot deli sometimes do not take breaks as they have no time. S/L hardly ever take full breaks, they sometimes do split shifts, lots of overtime, shifts because sometimes there is no one on in fresh. I saw one do a 12 hour shift with only a half hour break. Managers are out the door as soon as their shift has finished as everyone should be and still leave a list of things they expect completed.

I know they are idiots for doing all these things but "there's no-one else to do it."
Title: Re: Shift leaders
Post by: Nomad on 21-10-21, 02:29PM
Not taking a break, the problem has many causes: "if I don't do it no one else will", "I like to do a good job", "I don't want to lose my job", "it saves me a lot of hassle" and the most deluded of all "I will be better thought of by MM".
Title: Re: Shift leaders
Post by: NightAndDay on 21-10-21, 02:49PM
Inflation going up to 10% will only make recruitment worse for these positions. However, with the new till-less shop technology going to take off (as it would save Tesco a ridiculous amount of labour costs) I see massive structure changes happening in the next year or so, with tills and cash office operations being drastically reduced ( there will still need to be a presence for people who don't adapt to the technology).  I see a downgrading of management responsibilities due to the reduction in work load and staff. Shift Leader role in Express won't change, but if there's fewer ca's in superstore, it'll reduce the management workload and the justifiability of these positions.
Title: Re: Shift leaders
Post by: BUY TESLA STOCK on 21-10-21, 03:46PM
NightAndDay  :thumbup:
Title: Re: Shift leaders
Post by: VladPutin on 21-10-21, 07:34PM
My breaks are sacrosanct. Outside of a fire alarm emptying the whole store, I'm taking my break no matter what. Short-staffed and the department looks like a bin? Don't care, going on my break. Dot comedy having to sub because there's gaps? Don't care, going on my break. SM bricking it because the GM is paying a visit? Don't care, going my break.

The most important words you'll ever learn to say in Tesco is, "I don't care".
Title: Re: Shift leaders
Post by: octavia on 21-10-21, 08:25PM
any member of tesco that do not take their full breaks are MUGS .
Title: Re: Shift leaders
Post by: BUY TESLA STOCK on 21-10-21, 08:40PM
 ;)
Title: Re: Shift leaders
Post by: penguin on 22-10-21, 03:28PM
Problem is two types of people wont take full breaks, first are those who are convinced the store or department wont get everything done if break is taken, sometimes those people do have a point but keep on working breaks and nothing will change as those above will think, this is good we have someone working breaks for free, leave them to crack on, of course not fair but no matter how many times you try and tell the people working the breaks either good intentions (misplaced ones it must be said) or a fear of everything going wrong mean that person will never change.

The second ones are those bullied into doing so, usually staff who for one reason or another cannot stick up for themselves as some of us can and are totally used and exploited, you can also add to the second group the delusion ones who fall for the work your breaks, do extra hours, pick up all these jobs your not actually trained up on, but stick with it as the next promotion is yours, and of course it never is.
Title: Re: Shift leaders
Post by: lucgeo on 23-10-21, 08:06AM
Then there's the martyrs who don't take their breaks, to enjoy everyone commenting about how hard they work and how poorly they're treated  :'(

A break should be taken within 4 hours...If you're due a break, then you take it! If asking a manager to arrange cover, and none arrives, then you inform duty that you are going on a break, as you are nearing the 4 hour deadline, and therefore will be working illegally! If you're told there's no one available, ask them are they refusing you your right to a break?
Guarantee your cover will arrive immediately!
Title: Re: Shift leaders
Post by: penguin on 23-10-21, 08:10PM
You get the martyrs in all work places, not only do they never take breaks, turn up early without being asked but spend all day telling everyone and anyone who is unfortunate enough to be around them how amazing at the job they are, nobody else could ever do it and the entire company would collapse in a week if they ever left, the only type more annoying are those who do nothing at all and openly brag about it, again a type one comes across in all work places.
Title: Re: Shift leaders
Post by: NightAndDay on 23-10-21, 08:42PM
Many a moon ago I was the martyr until I transferred due to inadequate management. After I left they replaced me with a team leader and a ca and the SM got sacked due to underperformance, The store went from straight blues on the big 6 to straight reds.

I was at university at the time so put up with the bs until I graduated, now I'm in my rightful place as an equivalent to a Tesco WL4 employee.
Title: Re: Shift leaders
Post by: Rad on 23-10-21, 11:15PM
Edit.   Can't be annoyed.  ;D
Title: Re: Shift leaders
Post by: Rosst on 07-11-21, 09:06PM
Went for my interview, was offered the job. Sounds similar to what I do now with the coop, but mire pay plus extra pay on Sundays (although that looks to change as no one else offers that anymore)

I have read alot of bad things, but i can honestly say it sounds better than my current employer so its a no brainer same job more pay. Plus it sounds like tesco never really do 1 on 1 or even deliveroo so winning already.

The pay I was told is 11:16 for the first 3 months then i think he said 11.65 after that. Does that sound familiar. Either way better than 10:45 an hour for pretty much running a store doing conference calls to area managers at peek times which never made sense to me etc.
Title: Re: Shift leaders
Post by: Hammer10 on 08-11-21, 07:56AM
Don't do it .
Title: Re: Shift leaders
Post by: penguin on 08-11-21, 11:03AM
Rosst, they might well give the impression in the application process and interview of not doing 1 on 1 but as someone who has done the job the reality is it happens far to often, and as for the deliveroo thing nope not something Tesco do but more and more express stores are doing one hour delivery services so you could well find it coming to the store your joining, good luck if you take the job but be aware its not as rosy as you might like to think.
Title: Re: Shift leaders
Post by: Kieth_Lemon on 08-11-21, 08:24PM
I agree Penguin. 1 on 1 working shouldn't happen but the reality is it does more often than not.

In Tesco if someone is out sick or on holiday. they are only covered if the overtime budget allows so more often than not they don't.

Rosst. Every shift you will be on you are the Duty Manager, and in effect will be running the store so in that respect is the same as coop.

Tesco are rolling out the woosh service but I've yet to hear of the budgets being increased to cover the resources need to operate this.

Also did they tell you your going to be your stores cleaner too as Tesco saw fit to bin off the cleaners to save money.

Not trying to put you off joining Tesco just cautioning you to go in with your eyes open.
Title: Re: Shift leaders
Post by: penguin on 08-11-21, 09:02PM
You make a very valid point about the cleaners, middle of the worst pandemic since the infamous Spanish Flu, everyone asked to increase hygiene levels, Tesco lets get rid of cleaners from express to save a few quid. If that does not tell everyone what this company finds important then nothing well.
Title: Re: Shift leaders
Post by: Pda-smith on 09-11-21, 12:03AM
Getting rid of the cleaners during a pandemic was the final straw for me. The expectations of a shift leader in an express is wildly unachievable at the best of times. Unable to take a full (unpaid) break was my biggest gripe. Not a chance you are getting 1.5 hours in.
Moved to a competitor a few months back and so far the grass is greener. Little less money but 100% worth the less stress.
Title: Re: Shift leaders
Post by: Rosst on 09-11-21, 12:29AM
Quote from: Pda-smith on 09-11-21, 12:03AM
Getting rid of the cleaners during a pandemic was the final straw for me. The expectations of a shift leader in an express is wildly unachievable at the best of times. Unable to take a full (unpaid) break was my biggest gripe. Not a chance you are getting 1.5 hours in.
Moved to a competitor a few months back and so far the grass is greener. Little less money but 100% worth the less stress.

Are we allowed to know who, incase its where i came from 🤔
Title: Re: Shift leaders
Post by: Teddybonkers on 09-11-21, 08:34AM
Quote from: Rosst on 07-11-21, 09:06PM
Went for my interview, was offered the job. Sounds similar to what I do now with the coop, but mire pay plus extra pay on Sundays (although that looks to change as no one else offers that anymore)

I have read alot of bad things, but i can honestly say it sounds better than my current employer so its a no brainer same job more pay. Plus it sounds like tesco never really do 1 on 1 or even deliveroo so winning already.

The pay I was told is 11:16 for the first 3 months then i think he said 11.65 after that. Does that sound familiar. Either way better than 10:45 an hour for pretty much running a store doing conference calls to area managers at peek times which never made sense to me etc.

Wake up mate. You're going from one s*** job to another  - that's a smart move. If want to change jobs, try looking outside retail or train for something that's going to give you a decent living. Most retail jobs are dead end.
Title: Re: Shift leaders
Post by: Rosst on 09-11-21, 08:51AM
Quote from: Teddybonkers on 09-11-21, 08:34AM
Quote from: Rosst on 07-11-21, 09:06PM
Went for my interview, was offered the job. Sounds similar to what I do now with the coop, but mire pay plus extra pay on Sundays (although that looks to change as no one else offers that anymore)

I have read alot of bad things, but i can honestly say it sounds better than my current employer so its a no brainer same job more pay. Plus it sounds like tesco never really do 1 on 1 or even deliveroo so winning already.

The pay I was told is 11:16 for the first 3 months then i think he said 11.65 after that. Does that sound familiar. Either way better than 10:45 an hour for pretty much running a store doing conference calls to area managers at peek times which never made sense to me etc.

Wake up mate. You're going from one s*** job to another  - that's a smart move. If want to change jobs, try looking outside retail or train for something that's going to give you a decent living. Most retail jobs are dead end.

With better pay, so id say that's smart. Truth is there's no great jobs out there all I've seen is care work retail or insurance not one is better than the other. Guess hgv drivers are in short supply.
Title: Re: Shift leaders
Post by: BUY TESLA STOCK on 09-11-21, 10:39AM
Many joined Tesco because they were one of the best paid retailers and you could get full time hours and hours to work round other commitments. This has all changed in recent years now one of the worst paid and wanting people to work daft hours or no hours. I struggle to see any reason to work for Tesco other that it's close to your house now. Hospital porters get better wages.
Title: Re: Shift leaders
Post by: penguin on 09-11-21, 11:06AM
Far better jobs out there than Tesco, I left back in 2020 and have never looked back, I now work in a factory on the goods in department, started on a production line but a few weeks ago the goods in job came up and it came with a payrise, put my application in on the Thursday started a few days later. Honestly there was a time when shift leader or team leader as it was in express was a decent job, long hours but a real chance of moving up to deputy or into large format all that has all but gone now, unless you are one of the very very lucky ones then you will remain as a shift leader long term, and as for the money its not all that when you consider what the role involves, my advice to anyone who really wants to work in food retail is join the likes of Aldi and Lidl and work your way up as very little chance to do so within Tesco or any of the other big chains like Asda, Sainsburys etc.
Title: Re: Shift leaders
Post by: NightAndDay on 09-11-21, 01:10PM
I'd say as far as Retail superviser jobs go, the 2 best ones at the moment would be at Sainsbury's or M&S, Sainsbury's equivalent of a shift leader is a salaried position and is graded as well, With higher grade CTMs being equivalent of Team Manager at Superstore but on around £30k+ a year.

Department Managers at M&S last I checked are on around £28-£37k a year.

Tesco is not the same as it was 7-10 years ago, it's gone down the pan, I was overlooked for progression past shift leader for years, I got hired on a grad scheme at a big 4 consultancy and am now a VP of a public sector body making over 5x what I did as a Shift Leader. SM at the time said I'm not worth more than £26k a year, just goes to show what do the managers know lol.
Title: Re: Shift leaders
Post by: BUY TESLA STOCK on 09-11-21, 02:14PM
Quote from: Pda-smith on 09-11-21, 12:03AM
Getting rid of the cleaners during a pandemic was the final straw for me. The expectations of a shift leader in an express is wildly unachievable at the best of times. Unable to take a full (unpaid) break was my biggest gripe. Not a chance you are getting 1.5 hours in.
Moved to a competitor a few months back and so far the grass is greener. Little less money but 100% worth the less stress.

In the express i was at the SM ended up doing all cleaning because the Assistants told him they were too busy when they got rid of the cleaner.
Title: Re: Shift leaders
Post by: variablesoup on 09-11-21, 06:29PM
Is there much difference between Team Support in a large store and a shift leader? Same pay?
Title: Re: Shift leaders
Post by: FSLOnlyMe on 14-06-22, 06:04PM
Quote from: stockstaffreduction on 20-09-21, 02:09PMSlighty off topic, but it would be really helpful if someone could publish a list of stores where the managers sit round in the Coffee Shop, Costa etc because I would really like a job in that shop.
Would make a nice change from a grocery cages to work, fresh to work, dotcom short, checkouts short, GM delivery 3 days late.
I think I must be in the only shop in Tesco which has these issues?

I totally agree. We have lost so many managers and the ones that are left work their asses off! As a fulfilment shift leader, I do not have manager attire but do a large amount of what managers used to do.
Our store is very short staffed with a SM who refuses so far to give hours required to effectively run the shop. If your managers are in the coffee shop on their break, then good on them, I can promise you the endless paperwork they deal with is ridiculous. If they are sat in there half the day then you have some reason to be irritated. Wish some colleagues wouldn't tar all managers with the same brush.
Title: Re: Shift leaders
Post by: Redshoes on 17-06-22, 08:14PM
Show me the way to one of these stores. I would love to find a job that easy and have that spare time. I'm not bothered about the Costa coffee part, and I don't smoke. I would just settle for enough time in my day to do my own job.
Title: Re: Shift leaders
Post by: NightAndDay on 17-06-22, 09:25PM
Smallest superstore in the country, the SM there jogs around the block, and is at the costa there for a good few hours a shift with some of his lead team. He always wears a suit and doesn't really do much except, well... Drinking costa.

Definitely justifies his £137k a year salary.
Title: Re: Shift leaders
Post by: Redshoes on 18-06-22, 08:22AM
I don't understand how the smallest superstore in the country still has lead team. In my group we only now only have lead team in extra stores. The remaining few lead team were moved from smaller stores into either bigger roles or bigger stores. Some of his his lead team implies more than one.
Many many years ago I saw a swat team arrive from head office. The store manager was only ever allowed back in the store to clear his desk.  A huge change was made to management team. Some stepped down and others moved stores. The whole culture of the store changed. This store went from redundancies being offered and a poor performing store to a flagship store.
As a company we probably no longer have the swat team in head office but a bad management team will show in the figures. When under pressure colleagues will cut corners, not be fully trained in routines or just take advantage of an absent management team and this will show on reports. Measures from daily routines are tracked to within an inch of life and managers are held to account.
I have seen the swat team only once myself but I have heard of it more than that and each time there were huge changes to management team. Colleagues were out the door in at least one incident too but theft or fraud from colleagues is probably more likely to result in a Hub investigation now and I have been involved in investigating a few of them.
There have also been a few "management changes" within the group. Only those involved know the full story but one way or another people have gone. I only know that a few poorly performing managers are no longer with the company.
Title: Re: Shift leaders
Post by: Sherwoodforest on 18-06-22, 11:49AM
Figures for the last few years are deceptive,its been easy to celebrate sales on the back of a pandemic which resulted in increased dot com and customer worry of not getting certain items,so maybe poor performing store managers have had a few years grace,as the pinch starts to bite on household bills this year it will probably start to come down to how shops are run to weed out the ones that just sit back and think its easy from an office
Title: Re: Shift leaders
Post by: lucgeo on 18-06-22, 12:15PM
You'll still get the bully boy SM's who's only goal is to get their bonus by fair means or foul!
They know they're measured on performance, and therefore bully their managers to get the results! If they don't achieve the impossible, then those managers get marked down on their annual assessment!
How can there be a clear read on how the store is being run, when the assessment of each manager is done by the same person bullying them :-X
They should go back to section managers clocking in and out, to include breaks, to stop these bullies having them working over every day, and going without a break! My old SM wouldn't allow any of them to take a break if an " unannounced" visit was due that day ???
They were also frowned on, if they sat with GA's during break, as they were expected to sit on the managers table ???
They were also expected to do 2 rumbles a day, Friday and Saturday, at 12 and 4pm, no manager on early shift could go 'till all aisles rumbled and fresh, block wall rumbled, to his satisfaction  :-X
Title: Re: Shift leaders
Post by: londoner83 on 19-06-22, 08:02AM
Personally think every manager (store, lead and team) should have to clock in and out in the same way colleague do. However I suspect it has never been implemented as the business knows many in that category do way more hours than they are actually paid to do.

I also agree that as sales drop (as household incomes are hit by the cost of living crisis) things will get tough for stores and managers missing their targets. Colleague morale will also be hit as OT will become less and less......

And also no doubt the business will use this to accelerate the move to replace Team Managers with shift leaders.
Title: Re: Shift leaders
Post by: 5fdp on 20-06-22, 12:19AM
Just a quick question. To the stores that recently lost their nightshifts. Is the twilight fill completed by team supports running it, 2 in the morning and 2 on the backshift? I know of a Glasgow store that does this. Is fresh filled in the morning and ambient in the afternoon? And when do the majority shifts start, I heard that the backshift starts at 6pm. I take it that the majority of shifts are less than 26 hrs per week?
Title: Re: Shift leaders
Post by: Redshoes on 20-06-22, 03:21AM
We lost night shift years ago. It's either a manager or shift lead that is lone duty manager. Depends on hols etc when only one manager in the building but there are days when it's only one all day. TW start from 1330 for us. We have one or two that come in early and do back stock. Second wave start at about 1430 and then third at 1630. Delivery can turn up from about 1400 onwards but if late it's a problem. Delivery probably not finished if it turns up after 1800. It's never finished on a Saturday but then there is no delivery on Sunday. Sunday trading hours for us are 0800-2200. When I worked in England years ago the Sunday was the catch up day as shorter trading hours and longer tw fill after shop closed.
Title: Re: Shift leaders
Post by: Tesc0Wow on 20-06-22, 09:30PM
I'm a large store shift lead. Our store is run on twilights as has for a while. Fresh is filled in the morning, grocery in the evening. Normally one shift lead in morning 05-14 and one 15-00 in the evening. I tend to do evenings and will often be on my own from 5 or 6. It's a big role as I have to take duty, run the replen, do backdoor, Marshal cages for fill and fill as well. Honestly it's a huge role and I don't think it's that well established right now exactly what our responsibilities are unlike in express...
Title: Re: Shift leaders
Post by: GeneralDogsbody on 21-06-22, 03:41AM
I'm in exactly the same position as you.  Sometimes have a mid shift lead but never at the weekends recently due to other S/L leaving.  Thinking of following suit!
Title: Re: Shift leaders
Post by: Tesc0Wow on 21-06-22, 09:44AM
Yeah shift lead turnover is so high, but I'm not surprised there's so much to learn so quickly and the training is c**p. in my opinion it should be a role between Team Support and manager (like it basically is already) with pay to reflect that.
Title: Re: Shift leaders
Post by: lackofinterest on 21-06-22, 07:11PM
more fool anybody who applies for shift leader role. tosco are looking for these mugs!!!
Title: Re: Shift leaders
Post by: VladPutin on 28-06-22, 08:43PM
Quote from: Redshoes on 18-06-22, 08:22AMI don't understand how the smallest superstore in the country still has lead team. In my group we only now only have lead team in extra stores. The remaining few lead team were moved from smaller stores into either bigger roles or bigger stores. Some of his his lead team implies more than one.
Many many years ago I saw a swat team arrive from head office. The store manager was only ever allowed back in the store to clear his desk.  A huge change was made to management team. Some stepped down and others moved stores. The whole culture of the store changed. This store went from redundancies being offered and a poor performing store to a flagship store.
As a company we probably no longer have the swat team in head office but a bad management team will show in the figures. When under pressure colleagues will cut corners, not be fully trained in routines or just take advantage of an absent management team and this will show on reports. Measures from daily routines are tracked to within an inch of life and managers are held to account.
I have seen the swat team only once myself but I have heard of it more than that and each time there were huge changes to management team. Colleagues were out the door in at least one incident too but theft or fraud from colleagues is probably more likely to result in a Hub investigation now and I have been involved in investigating a few of them.
There have also been a few "management changes" within the group. Only those involved know the full story but one way or another people have gone. I only know that a few poorly performing managers are no longer with the company.

"SWAT team"? Head office staff couldn't swat flies!  :D  ;D
Title: Re: Shift leaders
Post by: forrestgimp on 15-07-22, 06:37PM
Quote from: gomezz on 28-09-21, 10:36AMI am definitely not the gomez married to Morticia and has an Uncle Fester.

Lol.....Head office think this place is only frequented by disenfranchised or ex workers trying to cause problems. They ignore anything written here.