The 4am starts are starting to take there toll on everyone - has anyone heard when these will be stopping? At this rate we won’t have any staff to fill the shifts we need and morale is even lower now that the pick rate has increased !
Be grateful you don't have to refill the shelves after you lot have been through a fresh department like a horde of locusts. The morons who decided to hire more Dot Comedy staff should be thrown in ........... .......... >:(
[admin]Please moderate the sentiments you express. Nomad[/admin]
Be grateful you're starting at 4.00 am, in my store they start at 2.00 am
@Nomad that was me moderating my comments. >:D
Quote from: Lurker21 on 21-06-20, 10:10AM
The 4am starts are starting to take there toll on everyone - has anyone heard when these will be stopping? At this rate we won’t have any staff to fill the shifts we need and morale is even lower now that the pick rate has increased !
We’ve been told to expect to be on them till Christmas, but like you it’s taking it’s toll on everyone. The new pick rate doesn’t help, the trollies are heavier, we’ve all got sore backs, shoulders and knees. We just get pushed harder and harder over pick rate and availability. There’s never any thanks, just threats about hitting pick rate or else. Absolutely no chance to social distance in the corridor in and out the dept. Do feel sorry for the fresh staff who are trying to fill as we’re emptying the shelves, although a lot of the fresh staff do OT on our dept so there’s more understanding than seems to be in Vlad’s store.
The hardest thing is going to bed on the light nights, its impossible to sleep, so then you end up spending half the afternoon sleeping. Yes, it’s better having less time with the customers being in, but just a thank you from the store manager would go a long way.
Are these changes from 6am to 2/3/4 am starts enforced due to “business needs†or mutually agreed between a colleague and department, isn’t there a choice to stay at 6am start.
How about paying decent wage for the inconvenience .
Though there are no laws as such regarding additional pay for unsociable hours, the free market self regulates enough to the extent where employers are incentivised to pay additional compensation for unsociable hours due to aspects of employment such as market rates and competition.
When I worked nights in Express, there were no starts after 10pm and before 6am as there was the culture that the unsociable hours premium was for staff who worked all of the unsociable hours, not part of it.
This seems to have diluted somewhat in the past few years but the unsociable hours premium is as far as I'm aware one of the more competitive aspects of Tescos compensation package, even now.
Its only 6 hours! then got the whole day to sleep.......try being a driver 10 hour,11 hour,12 hour,and 13 hour shifts/ some people dont know how lucky they are
It's tough for everyone but I would rather pick when hardly any customers in and everyone should be getting night premium
Quote from: NightAndDay on 21-06-20, 08:59PM
Though there are no laws as such regarding additional pay for unsociable hours, the free market self regulates enough to the extent where employers are incentivised to pay additional compensation for unsociable hours due to aspects of employment such as market rates and competition.
When I worked nights in Express, there were no starts after 10pm and before 6am as there was the culture that the unsociable hours premium was for staff who worked all of the unsociable hours, not part of it.
This seems to have diluted somewhat in the past few years but the unsociable hours premium is as far as I'm aware one of the more competitive aspects of Tescos compensation package, even now.
How times have changed , i remember the good old days when Tosco respected there staff and valued them and the night premium was paid from ten pm till six am - plus it used to be a third of your hourly rate of pay not the set figure as it is now ( they also used to pay Saturday premiums and double time for Sundays with double night premium for the hours worked between ten pm and midnight due to getting the double time payment which then became classed as a Monday shift once it was midnight but you still got paid a third of the hourly pay rate for the rest of the shift ) - The days when Tosco was a great company to work where they respected the staff and you had to know some one to get your foot in the door - unlike today . :-X :-X
Quote from: uklions on 21-06-20, 10:29PM
Its only 6 hours! then got the whole day to sleep.......try being a driver 10 hour,11 hour,12 hour,and 13 hour shifts/ some people dont know how lucky they are
Try filling at a pace and with stock levels you normally experience only in the weeks leading up to Xmas. Try having to accept that social distancing simply won't happen because every aisle you work is choked with both customers and dot comedy pickers, and both of them don't mind reaching over you to grab items from the shelves. Try running yourself ragged and still having manager moan at you because lines are going off sale because of the pickers.
Drivers might work longer shifts, but a significant percentage of them is spent sitting on your backside in a van. You don't have to worry about pickers or customers barging into you. I work harder in one shift than you do in a week.
Both jobs have become a lot harder and more intense with every day now like it is as busy as Christmas (apart from the frozen turkeys). That said, I would rather stick with being a driver as I have sole control over cleaning my work environment (van cab) and distancing including asking overkeen customers to back off while I put the shopping on their doorstep.
Quote from: VladPutin on 22-06-20, 06:10AMDrivers might work longer shifts, but a significant percentage of them is spent sitting on your backside in a van
Short sharp bursts of heavy lifting followed by a recovery period while I drive to the next customer certainly suits my dodgy knees rather than being permanently on my feet which I have experienced while doing dot com backroom turnaround. I have worked it out that we are shifting by hand up to 3.5 tonnes of shopping in one shift.
Quote from: VladPutin on 22-06-20, 06:10AM
Quote from: uklions on 21-06-20, 10:29PM
Its only 6 hours! then got the whole day to sleep.......try being a driver 10 hour,11 hour,12 hour,and 13 hour shifts/ some people dont know how lucky they are
Drivers might work longer shifts, but a significant percentage of them is spent sitting on your backside in a van. You don't have to worry about pickers or customers barging into you. I work harder in one shift than you do in a week.
You haven’t got a clue. Once you’ve been a Dotcom driver in a large busy city and your van is full every single run with max drops and on the weight limit then you wouldn’t be so ignorant.
I spoke to a driver who'd previously been on dairy. He admitted he was grateful he managed to switch to driving before the pandemic. Driving was much easier than having to constantly refill shelves while customers and locusts clog up the aisles. The majority of your shift is sitting down. The only real work you do is delivering. On the shop floor, the only time you sit down is your breaks and the five minutes you can spare to rush to the toilet.
[gmod] Insulting remark about colleagues has been removed.[/gmod]
During this pandemic we have taken on tons of temps, plenty of those temps are essentially kids, particularly as A levels weren't a thing this year. So, If 16 year old, 5'1 sophie can stack diary all day, work produce, fill out BWS without sounding like a martyr, I think you can.
Jesus vlad you really are a toxic person, so glad I actually don’t have to work with you
Quote from: alf on 22-06-20, 05:17PM
During this pandemic we have taken on tons of temps, plenty of those temps are essentially kids, particularly as A levels weren't a thing this year. So, If 16 year old, 5'1 sophie can stack diary all day, work produce, fill out BWS without sounding like a martyr, I think you can.
That's surprising, considering all the spout that young people are lazy and the elder generation can move their butt faster than the rest of them....... Though the ones we've had on nights switched to days cause of the hard work.... Like most people do...
Think it's fine to complain about starting earlier than your actual shift.... Christmas is usually thst time and I know the dotcom in ours hate that, but are thankful it's not much earlier...
As for the driver bit, one of ours went from nights to driver and said was best decision of his life, lot easier workload, lovely scenery, no managers to complain at you and your hours are worked around better... Had one bit where they said about not being able to deliver after a problem and on l had 2 staff for the next 3 hours to do ALL day deliveries that hadn't been done due to a problem with the store, store manager said "I'm sure you'll manage", they said yeah we will deliver what we would normally and then we are done, we ain't breaking backs over it, expect customer complaints,.... Store manager couldn't really do much otherthan hope they got through a smuch as they could.
Quote from: oldfashionedplayer on 22-06-20, 09:48PM
Quote from: alf on 22-06-20, 05:17PM
During this pandemic we have taken on tons of temps, plenty of those temps are essentially kids, particularly as A levels weren't a thing this year. So, If 16 year old, 5'1 sophie can stack diary all day, work produce, fill out BWS without sounding like a martyr, I think you can.
That's surprising, considering all the spout that young people are lazy and the elder generation can move their butt faster than the rest of them....... Though the ones we've had on nights switched to days cause of the hard work.... Like most people do...
“Whither are the manly vigour and athletic appearance of our forefathers flown? Can these be their legitimate heirs? Surely, no; a race of effeminate, self-admiring, emaciated fribbles can never have descended in a direct line from the heroes of Potiers and Agincourt...â€
The old criticise the young, the young get old, and critiscise the young.
Circle of life an all that.
Has anyone heard of Wage Clerks going to Wage Administrators when Work and Pay comes in ?
Changing a job title from clerk to administrator would indicate a role with more responsibility, this being Tesco though they'll probably increase responsibilities without increasing pay.
The wages dept and admin, are now under the same umbrella, and a lot of the daily tasks are now combined.
There was talk of the wages dept employees being made redundant, however it would seem that they have decided to combine the two.
Quote from: oldfashionedplayer on 22-06-20, 09:48PM
Quote from: alf on 22-06-20, 05:17PM
During this pandemic we have taken on tons of temps, plenty of those temps are essentially kids, particularly as A levels weren't a thing this year. So, If 16 year old, 5'1 sophie can stack diary all day, work produce, fill out BWS without sounding like a martyr, I think you can.
That's surprising, considering all the spout that young people are lazy and the elder generation can move their butt faster than the rest of them....... Though the ones we've had on nights switched to days cause of the hard work.... Like most people do...
Think it's fine to complain about starting earlier than your actual shift.... Christmas is usually thst time and I know the dotcom in ours hate that, but are thankful it's not much earlier...
As for the driver bit, one of ours went from nights to driver and said was best decision of his life, lot easier workload, lovely scenery, no managers to complain at you and your hours are worked around better... Had one bit where they said about not being able to deliver after a problem and on l had 2 staff for the next 3 hours to do ALL day deliveries that hadn't been done due to a problem with the store, store manager said "I'm sure you'll manage", they said yeah we will deliver what we would normally and then we are done, we ain't breaking backs over it, expect customer complaints,.... Store manager couldn't really do much otherthan hope they got through a smuch as they could.
Yeah, drivers do even less work than night shift. Which is saying something. :D
[gmod=gomezz]Chauvinist and insulting post deleted[/gmod]
Quote from: VladPutin on 26-06-20, 08:02AM
Yeah, drivers do even less work than night shift. Which is saying something. :D
Again, your ignorance is clearly showing. I'm guessing your store covers a rural area. I'd love to see you TRY and be a driver at a very busy store that covers a big city. Loading and unloading 860kg two or three times a day, up to 34 drops, unloading it, carrying it up flights of stairs, dripping with sweat especially in the heatwave we had last week. You wouldn't last five minutes. Best stick to your lovely air conditioned store.
;D Yes our nice air conditioned stores that don’t work,yes you do a great job and it is hard graft delivering all Over the show up and down stairs you drivers should be double manned when you are working in hot or cold weather what happens when you feel ill due to heat exhaustion or frostbite in the cold.
I’ve heard they are slashing the overtime hours accross the the board, my store slashed overtime on Sunday, pick ran 2 hours over time, what complete f****ng moron thought you know dotcom is pulling in the biggest sales we’ve ever done, I know let’s cuts hours, is it just my area that cut hours or has other stores done this?
Dotcom hours slashed
Quote from: dotnochance on 13-07-20, 06:04PM
I’ve heard they are slashing the overtime hours accross the the board, my store slashed overtime on Sunday, pick ran 2 hours over time, what complete f****ng moron thought you know dotcom is pulling in the biggest sales we’ve ever done, I know let’s cuts hours, is it just my area that cut hours or has other stores done this?
They could be pulling in the biggest sales but are they pulling in the biggest profits ? and i don't think anyone was expecting the hours not to be cut it was just a matter of time it was going to happen in all departments , the cuts have been going on for the last 6 weeks slowly ,first by riding the new starters taken on then with the overtime , sales are returning to normal and don't forget a lot of people have a hell of a lot of tin soup and toilet rolls to use up before they need any more ,,,,,,,,,,,
They might not be pulling the biggest sales, but customers don’t want to come into the store they want online shopping atm, by cutting hours means we can do fewer customers! They will just go to our competitors for their online shopping
Dot.com slots are limited. Lots of people who used to use this can now no longer gets slots. The slots are going out to the extremely vulnerable. This is as it should be but what happens when the extremely vulnerable no longer need the slots. The people who used to use this service may not go back.
For now and going forward it is a service, not a profitable side to the business. Targets will be tough. Hours will be kept to minimum. It will be hard to deliver but it's a matter of delivering with the least financial impact to the company. It will never make a profit so it can only ever go to reducing overheads so it can still be afforded.
Quote from: notsofunny on 14-07-20, 02:08AMsales are returning to normal
Only marginally at our store. Many people having discovered the convenience of having their shopping delivered are sticking with it.
My store is one of the biggest in scotland and its beyond dead, fridays/sat are like a monday evening, everyone using dotcom! click and collect is getting the same amount of orders per slot (2 hours) that it normally gets in a day, does tesco think customers will come back if they cant get slots? no they will go to asda! tesco yet again thinking of short term over the long term
CFC temp locust here 😂
We start at 3am and between 3am-6am is the best time to get a decent pick rates while the shelves are full and before 6am locusts start. Then it gets really overcrowded and slower. No social distancing at all. But I like starting at 3am because it means we get to finish at 11am latest and then have all day to sunbathe.
My partner is a temp tesco delivery driver and comparing the two jobs, I think dot com picking sucks because you have team leaders and managers on your back all day long over the turn around, pick rate, damaged and missing items, you just stop for a second to have a sip of water or to say hello to someone and they are straight there. Especially the missing and damaged items are really ruining my will to carry on doing this as I am sure I am packing reasonably well and extra carefully. It is not my fault that the turnaround person or driver drops a crate on my one and breaks several packages of meat at once!! Or when I was on dispatch putting the empty crates into trolleys, you’d surprised how many ‘missing’ items I found left behind in the crates. And do the team leaders care? No.. somebody else already got told off and signed for it.. even when I had the label from the crate, they wouldn’t even look at the missing items list to try to solve the problem. This way, all the blame is on the pickers but I am convinced that many mistakes or staff goes missing due to drivers fault (or as we have many new ones, I wouldn’t be surprised if some items went missing intentionally). Saying that, if I was given the choice, I would still probably stick with picking as it is paid better than temp drivers (which is trully shocking in my opinion).
And yes, they are also cutting overtime at our CFC, we started finishing around 9.30/10am instead of 11am on some days.
The amount of drivers who just take the wrong stack of trays or can’t find their orders in the dispatch area (Even though it is right there) is staggering. Yeah I’m getting sick of having missing items, I scan item put it in tray it says to put it in... f*** off do I have missing items. And yes for years pickers have complained about this, nothing is ever done
In our store you pick as normal and there are people(covid temps) who pack it after. As a customer, I have to say the packing is , interesting, (isnt that polite) so if this is happening in all stores , I imagine this could be the cause of missing items .
The packing has got really bad. I've received raw meat in the same bag as fruit and veg and my loaf is always squashed under something heavy.
Quote from: dotnochance on 13-07-20, 06:04PM
I’ve heard they are slashing the overtime hours accross the the board, my store slashed overtime on Sunday, pick ran 2 hours over time, what complete f****ng moron thought you know dotcom is pulling in the biggest sales we’ve ever done, I know let’s cuts hours, is it just my area that cut hours or has other stores done this?
Dot comedy has always been a loss-leader. Most times you don't make a profit once the price of fuel etc is factored in. Dot comedy only exists as a way of pandering to people too lazy to do their own shopping. It should be shut down; if you can't do your own shopping, starve.
QuoteIt should be shut down; if you can't do your own shopping, starve.
QuoteDrivers are just weak
.....and the resident keyboard warrior/troll strikes again. You must be a real ray of sunshine to work with - is there anybody you don't actively dislike?
Even worse is his racism, why hasn’t he been banned from the forums
Quote from: Welshie on 22-07-20, 01:02AM
In our store you pick as normal and there are people(covid temps) who pack it after. As a customer, I have to say the packing is , interesting, (isnt that polite) so if this is happening in all stores , I imagine this could be the cause of missing items .
I like that idea actually, it is so much easier and faster to pick without bagging. But this way has a huge negative to it. These bagging guys won’t care at all if they dump an item into a wrong crate or just take it out and forget to bag it.. then the missing item is still on you as there’s no way of tracking who bagged that crate.
As a driver I do appreciate the shopping being bagged as it is safer for us and the customer. But if there is one thing I would ask is to be careful not use so many bags. Two bags max per tray seems to be doable though I appreciate some combinations of items may force the use of more. While customers mostly appreciate the current priorities they can get (justifiably) get a bit shirty when they see loads of bags with only one or two small items in each.
Bags are going again soon. Trialling tray liners.
Oh I like that idea , I must have 200 bags in a cupboard and that's just through lockdown.
Quote from: cddriver on 25-07-20, 09:29PM
Bags are going again soon. Trialling tray liners.
Not sure how that would work for social distancing unless the customers starts hanging on to the tray liners instead of the bags until and when it is deemed safe for us to collect them again?
I was assuming the tray liners would be disposable and the customer would just lift it out and all contents would be in it . My thinking was it would be like an extra large cat litter tray liner 😂
And the seas and oceans would be clogged with Tesco disposable tray liners 8-)
Ordinarily I'd agree Nomad but the amount of bags per tray is crazy , a liner would be an improvement.
Surely someone can come up up with a suitable biodegradable material made from the by-product biomass of farming etc?
Tray liners are a great idea, the only problem will be that Tesco will making them out of the cheapest material and they will be forever ripping when the tray is full.
Have you seen the new paper/plastic produce bags? You even look at them and they rip! Complete waste of time
Yeah I’ve just heard we are going g back to 6am starts and second pick is coming back, good luck social distancing at 2pm on a Friday/Saturday, complete joke of a company
If second pick / same day ordering is coming back where are they going to fit them in on the vans? Still running more or less fully loaded with non-stop delivery round here.
Second pick is starting pick at 1100, I can only guess they they will bring a cap in orders, our click and collect starts at 0600 and runs too 1000 or 1100. They certainly can’t do that as we start at 0600. Anything to bring wage bill down.
They probably haven't thought of that, all decisions are being made in London from someone who has never worked a day on the shop floor to know what its like
I've heard they're getting rid of the 6am to 8am click and collect slot
That’s about on average, about 10-20 customers lost then.
I mean let’s say it’s 20 customers for those slots spending £35 each that’s £5000 a week gone just there. Asda are laugh all the way to the bank
Precisely, we were on about it at our store as that's what's the new rumour going through dot-com. Apparently it's to allow dot-com to go back to normal hours again
Quote from: dotnochance on 15-08-20, 04:18PM
That’s about on average, about 10-20 customers lost then.
I mean let’s say it’s 20 customers for those slots spending £35 each that’s £5000 a week gone just there. Asda are laugh all the way to the bank
As we can see here https://www.statista.com/statistics/280208/grocery-market-share-in-the-united-kingdom-uk/ the constant cost cutting of the productive bottom line along with the buying up of real estate from the Germans is having a negative impact on the big 4s market share, but Tesco has lost and stands to lose the most. If DL/Ken Murphy continues with cost cutting in the same fashion as has been practiced as well as worsening the bottom line employees T's & C's and compensation packages, then this is only going to get worse.
Our market share has been falling constantly for years, and yet get rid of more and more staff to cut costs, that won’t bring customers back! They need to invest in MORE staff to fill the self and get customers back through the door, main complaint I keep hearing from customers is “they can’t get what they came in for†but according to Tesco as long as the get through the tills quickly it will all be fine, didn’t work 15 years ago certainly doesn’t work now.
We’re going back to 5am starts ( from 4am) . We’re losing the 6-8am click and collect slots so they can claw back some of the hours due to budget blow out .
It’s a bit daft as those slots are really popular - people collect their shopping before they start work but I guess those common sense doesn’t apply at Tesco.
Our store has had a major drop in footfall due to recent events and the fact that customers now have to wear face coverings while shopping trips are more planned than before and people aren’t browsing while shopping either.
I bet Tesco didn’t realise how much of an impact face coverings would have on footfall in the stores- now they want people in stores shopping !
Yeah that amount of people who say they love the 6-8 slots so they can pick up before work, it’s like Tesco hate money, well apart from the big fat bonus the board will be walking away with. Instead of really hammering home the dotcom sales and trying to get customers to switch to that and keep them there, because amazon is just getting into gear and in a few years are going to kick the s*** out of the big supermarkets. We had a perfect opportunity now, but no the board needs it’s bonus
Yep everybody in Tesco who starts between 6-8 in the mornings sees a constant flow of cars going to click and collect knows it's popular but Tesco being Tesco will cut cut cut BUT I think there be such a backlash from customers that they have to bring that slot back.
Quote from: dotnochance on 16-08-20, 08:14AM
Our market share has been falling constantly for years, and yet get rid of more and more staff to cut costs, that won't bring customers back! They need to invest in MORE staff to fill the self and get customers back through the door, main complaint I keep hearing from customers is they can't get what they came in for but according to Tesco as long as the get through the tills quickly it will all be fine, didn't work 15 years ago certainly doesn't work now.
That's revolutionary thinking there....in my store the shelves are filled at night but are left to run empty during the daytime, no backstock is worked, no capping shelves are worked...any delivery that wasn't finished at night is simply left to the next night. All they care about in my store is that they have availability for dot com in the morning....beyond that they don't give a toss, the walk in customer doesn't matter to them. Their excuse is always the same....we haven't got any staff...well get some them, speculate to accumulate....the shelves are wrecked by lunch time and they stay that way until the night team come in...how much money must they lose in sales...how many customers walk in, see the state of the place and then go elsewhere? I cannot understand why they don't get it...the whole purpose of the business is to sell goods....well they won't sell if they're sat in the warehouse will they!
Maybe I'm just old school...perhaps I'm out of touch...but when I started almost 2 decades ago we filled throughout the day, continuous replenishment it was called...nowadays if you come in after about 1pm you'd be lucky to find a pint of milk on sale.
Had an absolutely ridiculous example of this the other week, our fridge with the meal deal sandwiches had broken down thus all sandwiches wasted and nothing on sale for a few days, obviously customers unhappy, many come in at lunchtime/teatime for a meal deal and then pick up a couple of other bits. Anyway all got fixed and one day I mentioned to a manager that it was a shame it was still empty "oh we've got sandwiches but night shift didn't put them out so they're all at the back". no sense of prioritisation!
@ Duff McKagan
Does your store not have a daily rumble?? My old store used to have one every day 1-2 and Thursday-Saturday an additional 4-5 rumble....also all hands was called on a regular basis to finish the night fill on fresh, mainly us stockies called to do it!
As old school myself...it was second nature for me and other oldies to pull forward and collect cardboard off the shelves, en route to warehouse, I used to take a small trolley around with me whilst gap scanning to collect cardboard. Much as the last SM ( before the lazy new replacement ) used to do a walk round every morning, with a trolley and collect loose packaging, cardboard, and straighten as he went.
@ newguy20
Good grief, your fresh manager needs a refresher course in stock management. Sandwiches and meal deals are a big earner for Tesco. A nearest fridge should have been condensed to accommodate the sandwiches, and a note put on broken fridge to advise of the temporary relocation.
Quote from: lucgeo on 22-08-20, 01:03PM
@ Duff McKagan
Does your store not have a daily rumble?? My old store used to have one every day 1-2 and Thursday-Saturday an additional 4-5 rumble....also all hands was called on a regular basis to finish the night fill on fresh, mainly us stockies called to do it!
As old school myself...it was second nature for me and other oldies to pull forward and collect cardboard off the shelves, en route to warehouse, I used to take a small trolley around with me whilst gap scanning to collect cardboard. Much as the last SM ( before the lazy new replacement ) used to do a walk round every morning, with a trolley and collect loose packaging, cardboard, and straighten as he went.
They claim to rumble but you wouldn’t know it by the state of the place, card everywhere and the shelves are a mess strewn with products from other areas that have been dumped by customers. The attitude in our store is literally that filling is night work, and it’s across the whole store....fresh and grocery are both left to run empty.
It's the same in our place they just say leave it to nights. No backstock worked even though they say they have done it and then you empty the cages after. It's a total mess everywhere. And they want customers to come back in store it's a joke.
Anyone else think Tesco should change our contract to 4/5am, As we have been doing it for over 5months now, I mean how much longer are we going to do it
Our Dotcom Stopped early starts some weeks ago, staff numbers twiddled off, the £2.21 night shift premium soon lost its novelty and the 6am click n collect wasn’t viable with low take up, not missed by many!
Quote from: dotnochance on 16-10-20, 02:33PM
Anyone else think Tesco should change our contract to 4/5am, As we have been doing it for over 5months now, I mean how much longer are we going to do it
No clue why your specific store are still doing this as the earliest click and collect slot was scrapped some time ago as the company were quick to save the £2.21 premium per hour straight away apart from a few stores who chose to keep spending the extra money
My guess is we doing 600+ trollies a day and beyond 12 would be impossible to do pick, and capping would cost a lot of money
Quote from: Siwel123 on 15-08-20, 03:30PM
I've heard they're getting rid of the 6am to 8am click and collect slot
Our store scrapped 6-8 am click n collect, but now the slots are hourly (now 14 cust an hour) they have moved the start time back to 7am.
Quote from: Duff McKagan on 22-08-20, 02:48PM
Quote from: lucgeo on 22-08-20, 01:03PM
@ Duff McKagan
Does your store not have a daily rumble?? My old store used to have one every day 1-2 and Thursday-Saturday an additional 4-5 rumble....also all hands was called on a regular basis to finish the night fill on fresh, mainly us stockies called to do it!
As old school myself...it was second nature for me and other oldies to pull forward and collect cardboard off the shelves, en route to warehouse, I used to take a small trolley around with me whilst gap scanning to collect cardboard. Much as the last SM ( before the lazy new replacement ) used to do a walk round every morning, with a trolley and collect loose packaging, cardboard, and straighten as he went.
They claim to rumble but you wouldn’t know it by the state of the place, card everywhere and the shelves are a mess strewn with products from other areas that have been dumped by customers. The attitude in our store is literally that filling is night work, and it’s across the whole store....fresh and grocery are both left to run empty.
We're the opposite: by the time Fresh days start - around 0700 - the night fill has been decimated by Dotcom. It's got to the stage that I don't even have to look around my department first thing in the morning. Experience has taught me the four sections that are hanging by a thread. I refill them first. After that it's a constant juggling act until Dotcom clear off home and we've got a chance to catch our breath.
Xmas is always bloody horrible on the shop floor, with too much stock and customers either shouting at you because you're out of stock of sprouts at 4PM on Xmas Eve, or trying to climb over you to grab stuff from the RTC section. This year, with all the new Dotcom clogging up the aisles, it's going to be much, much worse.
But hey, at least the managers will get their bonuses, and that's the important thing, right?
[gmod] Edited to remove insulting comments about colleagues.[/gmod]
So I read a lot of comments between store and dotcom colleagues everyday. As a FSL I can understand how both sides feel, however... Try doing my job when it's done properly. There's no slacking at our store. I help run a team of 11 vans, 50 drivers and 70 personal shoppers as well as 6 Click and collect colleagues and their operation. I'm in 5am till 2.30pm. I'm meant to take 1.5 hours break each day, lucky if I get half that. Also with a shortage of drivers, we're expected to split vans and drive..(neither are meant to happen) as well as run the department and if we don't we get bollocked or put on performance reviews. We are the only store in our group that hasn't been allowed to cap or cancel even when 4 drivers short...
So I don't know what your SL's are like but I can tell you it's a very full on position where we have to react and think at a moments notice to issues from ALL angles
There's no wonder you're the only store in your group like that. Stand up for yourself and say no to working through breaks and doing things you shouldn't be doing
Your break is you legal right to rest and you have to take it
@FSLOnlyMe
I'm afraid you've made a rod for you're own back! It's always the more you do, the more you're expected to do in Tesco!
As you're not taking you're full entitlement of breaks, you're working for nothing, and that could be questionable as to being paid below the national wage? Not long ago Tesco had to recompense PFS colleagues who were clocking or walking to store for breaks in their own time.
If you're being "expected" to operate routines that you're not supposed to, then it's against policy and you will be the one out on your ear if something happens! If you're specifically requested to perform against policies, then you get that instruction, in writing preferably, from the duty/section manager!
That also goes for driving...if you've not had your specified rest times for breaks, then you're a liability to yourself and other road users!
Your manager's don't give a flying fig about you, they just see a mug who can be manipulated to take on the extra workload without pay! No one is going to stand up for you, if you won't stand up for yourself!
It goes like..."I can't do that! Are you knowingly asking me to operate against Tesco policy?"..."I'll happily complete that after I've had my full break entitlement!"
I would also start clocking for your breaks, that way you have a full record of break times you've had, or not in your case!
A performance review will have to cite you're failings, and these should include failing to perform routines, that are against policy!
Stop wasting your time at Tesco Mcdonalds workers are getting a day rate of £11 an hour.
Really?
Well I've just looked at vacancies in London,Birmingham,Derby and Manchester and out off all the ones I looked at, not one paid £11 per hour for an over 23 year old.
Average was between £9.55-£9.75, with London paying £10.
So if you can get a starting day rate of £11 per hour for a Crew Member then good for you.
Inverness there's a clue.
Only a 8 hour round trip for me then