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Author Topic: Physical attacks/threats on staff.  (Read 151529 times)

penguin

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Re: Physical attacks/threats on staff.
« Reply #550 on: 25-01-19, 06:23PM »
Quote
https://www.derbytelegraph.co.uk/burton/live-tesco-swadlincote-police-incident-2469824

A man was physically assaulted during a G4s collection robbery this lunchtime according to local news reports.

Hopefully the victim will make a full recovery both physically and mentally.
« Last Edit: 25-01-19, 06:25PM by penguin »
Tesco - the moden day word for workhouse

Nomad

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Re: Physical attacks/threats on staff.
« Reply #551 on: 12-02-19, 10:35PM »
https://www.greenocktelegraph.co.uk/news/17425723.tesco-delivery-driver-is-assaulted-in-greenock/

Quote
A TESCO delivery driver was assaulted in Greenock yesterday afternoon.
The shocking incident happened at 3.30pm in Larkfield.
Greenock CID unit say the 44-year-old driver was approached by a man who demanded the contents of the van before throwing an item at the driver.
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Nomad

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Re: Physical attacks/threats on staff.
« Reply #552 on: 12-02-19, 10:36PM »
https://www.gloucestershirelive.co.uk/news/cheltenham-news/police-speak-to-boy-14-2534380

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Police 'speak to' boy, 14, after female Tesco worker left with facial injuries in Bishop's Cleeve car park attack
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Viking80

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Re: Physical attacks/threats on staff.
« Reply #553 on: 15-02-19, 07:32AM »
I know for a fact that all cordant guards are not trained correctly and have no idea how to log incidents on the security system. So head office look at the amount of incidents in each store and think nothing is happening so cut the budget.  If we were to go back to Tesco guards it would all get logged all the guards would be trained correctly and theft would lower because the guards would have more to lose.

security guard

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Re: Physical attacks/threats on staff.
« Reply #554 on: 15-02-19, 08:13AM »
I was a cordant guard and was more than able to use any system in Tosca.  I reported all and any incident as it was beneficial not only to the store but made sure I would not be at risk of losing job/hours.  Part of the problem will be have they been given a log in for to report incidents.

I used the CCTV system in the store to a high standard but it was a great system which I had to learn by myself.  It could generate reports access till transactions instantly show issues to action.  I got to know system better than any manager in store.   

That system is now lying under utilised as I was removed from store for protecting my self. After being attacked for stopping a shoplifter with over £100 worth of goods as according to manager,  it didn't look good for store.

Now I've left theft has skyrocketed as although I tried to be friendly it was known you will get caught if you steal in "my store" maybe not first time but I will get you and I had a great record. 

So please don't tar all cordant guards with same brush as some of us do take pride in the job we do or in my case did. 

Dante

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Re: Physical attacks/threats on staff.
« Reply #555 on: 21-02-19, 09:28AM »
Hi I'm looking for some advice I start at 6am, this morning I arrived at work using the staff entrance around the back of store using a fire escape there was no security there which is usual to let me in, the door bell is broken you have to ring duty to let you in.

The entrance is at the side of a railway station and this morning I was stood waiting for 10 mins banging on the door as I hadn't got my phone with me to ring duty.  On the railways station were around 2/3 males very intoxicated/drugged up with a large dog off its lead. They saw me and ran across the tracks and started hurling abuse at me calling me Tesco s*** and one said something to his dog and it ran growling towards me at this point duty turned up and let me in thankfully (I was attacked several years ago by a group of 5 dogs and this shook me up really badly) the security guard who was sat in his car as it turns out the whole time was reluctant to ring the police he eventually did I spoke to them and subsequently the transport police and it is being investigated.

This whole incident shook me up I worked for a couple of hours but suffered after shock whatever you want to call it and was feeling very sick about the whole thing I spoke to duty as said it's really not me had I think it was the dog coming for me that's shook me up I feel I need to go home my anxiety has kicked in, I was asked if I would be making the time back or taking it as sick, I then asked surely you have a duty of care why should I make time up or take it as sick was told to speak to union who said it didn't happen on Tesco property and It was before your shift started I said I'm pretty sure it's policy that travelling too and from your place of work you have a duty of care and I was on Tesco property I was on the fire escape and if security had been there I would have been let in straight away and wouldn't have felt threatened by the men or the dog. I was told they weren't sure and walked off.

I have rang the union who have told me that someone at some point will ring me back but a couple of members of staff have said it is in the staff handbook about travelling to and from work and I should be paid for my full shift not make the time up or take it as sick any advice would be welcomed thanks

lucgeo

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Re: Physical attacks/threats on staff.
« Reply #556 on: 21-02-19, 01:27PM »
Immediately, ask for any CCTV footage that covers that entrance and surrounding area, before it gets "lost"

If the transport police are investigating then they will be requiring any footage also...have you been given an incident report number from them?

Your reps response is laughable, it didn't happen on tesco property  :D So the entrance door is in no mans land and you only stand on tesco property once you step over the threshold ??? :D  your start of shift is when you arrive in your department, en route to that department requires you to have entered and clocked in, which makes them liable as you are on tesco property.

Make a note of all conversations with whoever, times, dates, names etc.....

The manager showed a great lack of judgement and empathy, by asking your intentions regarding going home....your absence does need to be coded, but as you had already worked part of your shift ( there is a time % of how much you worked to pay the whole shift) the incident, the ongoing investigation, all obviously affecting your mental health, should have acted on the side of caution and sought advice from senior team after you'd left.

« Last Edit: 21-02-19, 01:28PM by lucgeo »
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NightAndDay

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Re: Physical attacks/threats on staff.
« Reply #557 on: 21-02-19, 01:32PM »
Property ownership usually include 1 meter outside of the physical structure, she was definitely on premises based on her post.

DefyTheRighteous

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Re: Physical attacks/threats on staff.
« Reply #558 on: 24-02-19, 12:41PM »
Are the majority of these assaults reported through managers or security operations support at any time? I thought by calling SOS directly that it would be taken seriously but judging by these posts assaults are treated as if they are nothing?
If freedom means anything at all, it is the right to tell other people what they don't want to hear.
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Nomad

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Re: Physical attacks/threats on staff.
« Reply #559 on: 20-04-19, 10:25PM »
https://www.leicestermercury.co.uk/news/leicester-news/drunk-wheeled-bike-tesco-express-2766964

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A drunk who wheeled his bicycle into a Leicester Tesco Express to buy a loaf of bread attacked a cashier who had asked him to leave it outside.

Father-of-11 Neal Mansel, who already had 173 previous offences on his record, entered the Granby Street branch of the supermarket with his bicycle and the male member of staff behind the tills asked him to leave the bike outside.

[you]173[/you]  :o WTF is he doing out on the streets  >:(
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tick tock

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Re: Physical attacks/threats on staff.
« Reply #560 on: 20-04-19, 11:07PM »
Global Moderator Comment Please do not quote immediately prior post(s).

11 kids that's about a slice each and the two back ends for mum n dad.

VladPutin

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Re: Physical attacks/threats on staff.
« Reply #561 on: 06-05-19, 05:43PM »
https://www.leicestermercury.co.uk/news/leicester-news/drunk-wheeled-bike-tesco-express-2766964

Quote
A drunk who wheeled his bicycle into a Leicester Tesco Express to buy a loaf of bread attacked a cashier who had asked him to leave it outside.

Father-of-11 Neal Mansel, who already had 173 previous offences on his record, entered the Granby Street branch of the supermarket with his bicycle and the male member of staff behind the tills asked him to leave the bike outside.

[you]173[/you]  :o WTF is he doing out on the streets  >:(

Because our so-called, "justice system" is a pathetic joke. The police are only good for standing guard at Westminster - got to keep the, "important people" safe, right? - and investigating anyone who uses nasty words on Facebook or Twitter. The judges are so out of touch they couldn't make contact with reality even by shouting loudly and hitting it with a long stick. And the prisons are little more than hotels for criminals. The staff have long ago given up any attempt to control them. Drug abuse and violence is rife.

Almost 90% of recorded crimes in England and Wales do not result in a conviction. And even if you're unlucky enough to be caught, you won't serve more than half your sentence before the idiots on the parole board who believe in garbage like, "rehabilitation" let you out to commit even more crimes.

Makes you proud to be British... >:(

Nomad

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Re: Physical attacks/threats on staff.
« Reply #562 on: 06-05-19, 05:48PM »
I would not entirely disagree with you.
Nomad ( Forum Admin )
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