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Author Topic: Not as expected ?  (Read 1061 times)

Nomad

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Not as expected ?
« on: 05-11-19, 10:40AM »
https://www.dailymail.co.uk/news/article-7647555/Tesco-customer-disappointed-Christmas-wrap.html

Quote
A Tesco customer bought a mouth-watering turkey and trimmings wrap was left disappointed to find only a Scrooge-like amount filling.

Katie Brightwell was promised a delicious turkey, bacon, cranberry sauce with sage and onion stuffing mayonnaise in her tortilla.

But the 33-year-old instead discovered two measly morsels of turkey, a few spinach leaves as a smear of white and red condiment.

Any other stories like this.
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lucgeo

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Re: Not as expected ?
« Reply #1 on: 05-11-19, 11:47AM »
I had one of their fresh chicken and bacon pizzas when half price, the amount of chicken and bacon was miniscule so I emailed the photo of barcode, packaging and pizza to customer service expressing my disappointment, even at half price! They asked for proof of purchase, so I fished out the crumpled receipt and sent that photo....they then emailed me a voucher for less than I had paid, so when I queried this, their explanation was they couldn't read the crumpled receipt properly ???

So no one in customer service are competent enough to check on their systems as to the current price of an item on offer, but rely on the customer to tell them!! They then sent me another e mail voucher for 40p, I deleted both :-X
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Nomad

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Re: Not as expected ?
« Reply #2 on: 05-11-19, 04:16PM »
There's a picture in the gallery of a piece of cake, proudly pronounced to DC staff as a celebration slice for each member of staff as a thank you.  The cake is beside a Swan Vesta match box, which is bigger than the piece of cake   8-) :'(  :o
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