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Author Topic: Pay differences at Tesco  (Read 16121 times)

jimos87

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Re: Pay differences at Tesco
« Reply #25 on: 21-07-19, 08:56PM »
We get paid more because we carrie out more specialised work such as banking and money from which require us to have specific legal training to do so including anti money laundering , how to spot signs of laundering and the fact is if we dont report these things  we could be sent to prison. For 5 years .  You dont have any of those issues on the p.f.s as far as I know. There also the fact that we are expected to make management level decisions on customer service l, we also have to manage customer expectations and resolve and investigated complaints. Its surprising how much work the desks actually have to do.

genome

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Re: Pay differences at Tesco
« Reply #26 on: 21-07-19, 09:09PM »
PFS skill payment was raised at SD forum in June. Reason for CSD skill payment is legal accountability RE: Moneygram and Tesco Bank.
 

mister.t

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Re: Pay differences at Tesco
« Reply #27 on: 21-07-19, 09:37PM »
It's a great shame that the meat and fish counter staff in my old store were not paid a skills payment. Only one chap on the Meat counter was employed as a meat cutter and was paid a skills payment. I was informed by the SM and Peoples Manger that one needed to pass the Gold course however, this was refluted by the union representative. Thus the game of ping pong goes on. Any thoughts out there ..?

Theodore

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Re: Pay differences at Tesco
« Reply #28 on: 22-07-19, 05:54AM »
Even the cash office doesn't get skills payment and they are always fixing other people's mistakes and solving issues all while handling huge amounts of cash coming into and leaving the store. I'm afraid PFS is way down the list.

Redshoes

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Re: Pay differences at Tesco
« Reply #29 on: 22-07-19, 07:38AM »
We get paid more because we carrie out more specialised work such as banking and money from which require us to have specific legal training to do so including anti money laundering , how to spot signs of laundering and the fact is if we dont report these things  we could be sent to prison. For 5 years .  You dont have any of those issues on the p.f.s as far as I know. There also the fact that we are expected to make management level decisions on customer service l, we also have to manage customer expectations and resolve and investigated complaints. Its surprising how much work the desks actually have to do.

The CSD in stores that don't do banking are still paid a skilled rate, I know because I'm in one. The skill rate is for dealing with potentially difficult customers as if colleague don't know something they tend to send customers to the CSD to sort out. It's the trouble shooting knowledge that is needed.

kaled78

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Re: Pay differences at Tesco
« Reply #30 on: 22-07-19, 07:49AM »
I think eventually the desks will go,the german discounters don't have them and they seem to cope ok

lucgeo

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Re: Pay differences at Tesco
« Reply #31 on: 22-07-19, 07:56AM »
And now we've gone full circle  8-) the same customers that PFS deal with, on top of which they have to deal with drive offs...and all the other trouble shooting that can occur on a daily basis, pump malfunctions, receiving and checking of short order deliveries, abusive customers, not to mention the fact that they are working with the constant inhalation of petrol fumes, and literally sitting on a potential ticking time bomb  >:(
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madness

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Re: Pay differences at Tesco
« Reply #32 on: 22-07-19, 09:09AM »
The jist of this thread is "xxx department should be paid more because it's the one I work on"

Welshie

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Re: Pay differences at Tesco
« Reply #33 on: 22-07-19, 09:52AM »
@)jimo87, I doubt there is as much legal stuff to learn on CSD as there is legal and H&S to learn a pfs, if you mess up someone's banking its inconvenient , mistakes at pfs could blow up a small town !

@madness, I don't think anyone deserves a skills payment and I work pfs, we are all doing different jobs, each has its challenges that we are trained to deal with but they all bring equal value to the customer.   If the replenishment team don't put the stuff on the shelves, the customer can't buy it at checkouts or bring it back for a refund at csd.

Also don't understand why checkouts get team support on extra money when many years ago they were called runners and didn't get extra.  As a team support said on another thread, they run to check the prices of stuff, take things back to chiller ask people to cover overtime etc

Everyone's job is different and hard in different ways, it's time we appreciated  that.

taliahad

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Re: Pay differences at Tesco
« Reply #34 on: 23-07-19, 03:54PM »
Team support in our store mainly consists of those who do it standing around gossiping and looking at their phones.  I've noticed it as a customer and staff member and other customers have commented on it to me as well.  I really can't see why PFS staff paid less than them.

As well as all the tasks listed by Welshie above, we have to be constantly vigilant, deal with many customer problems and complaints, we've even had to break up fights on the forecourt before.  There is an awful lot to the job and I don't think store managers appreciate all that we do, ours don't certainly.  In addition to that, the equipment and conditions we work with are atrocious, even dangerous in some cases. 

I sometimes think that Tesco hate their staff and that their mission is to make their lives as miserable as possible.  It's such a shame. 


Teddybonkers

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Re: Pay differences at Tesco
« Reply #35 on: 23-07-19, 04:26PM »
OMG, all this squabbling over a few extra pence per hour. I bet its not enough to pay most peoples Council Tax for the year. If you want a good read for the beach this summer try Dr Richard Carison's best seller titled Don't Sweat The Small Stuff

taliahad

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Re: Pay differences at Tesco
« Reply #36 on: 23-07-19, 05:16PM »
You're quite right Teddybonkers, it's only a small amount, so in the interests of equality, let's ask the CSD to take a pay cut and bring them in line with other staff.  They won't mind, after all, "the difference is not enough to pay most people's council tax for the year."

I work in the PFS, I think we deserve the same pay as CSD, if not more because of the work we do the conditions we work in.  I can't speak for other departments in the store because I have no experience of them, 

NightAndDay

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Re: Pay differences at Tesco
« Reply #37 on: 23-07-19, 05:51PM »
OMG, all this squabbling over a few extra pence per hour. I bet its not enough to pay most peoples Council Tax for the year. If you want a good read for the beach this summer try Dr Richard Carison's best seller titled Don't Sweat The Small Stuff

Fuel site ca, £9 an hour in September, Team Support £10.86 an hour in September (£11.82 an hour if dot com delivery team support) .

Hardly a few pence.

jimos87

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Re: Pay differences at Tesco
« Reply #38 on: 31-07-19, 10:01AM »
We get paid more because we carrie out more specialised work such as banking and money from which require us to have specific legal training to do so including anti money laundering , how to spot signs of laundering and the fact is if we dont report these things  we could be sent to prison. For 5 years .  You dont have any of those issues on the p.f.s as far as I know. There also the fact that we are expected to make management level decisions on customer service l, we also have to manage customer expectations and resolve and investigated complaints. Its surprising how much work the desks actually have to do.

The CSD in stores that don't do banking are still paid a skilled rate, I know because I'm in one. The skill rate is for dealing with potentially difficult customers as if colleague don't know something they tend to send customers to the CSD to sort out. It's the trouble shooting knowledge that is needed.

Arent you lucky that you don't have to worry about all the financial things then.

jimos87

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Re: Pay differences at Tesco
« Reply #39 on: 31-07-19, 10:03AM »
@)jimo87, I doubt there is as much legal stuff to learn on CSD as there is legal and H&S to learn a pfs, if you mess up someone's banking its inconvenient , mistakes at pfs could blow up a small town !

@madness, I don't think anyone deserves a skills payment and I work pfs, we are all doing different jobs, each has its challenges that we are trained to deal with but they all bring equal value to the customer.   If the replenishment team don't put the stuff on the shelves, the customer can't buy it at checkouts or bring it back for a refund at csd.

Also don't understand why checkouts get team support on extra money when many years ago they were called runners and didn't get extra.  As a team support said on another thread, they run to check the prices of stuff, take things back to chiller ask people to cover overtime etc

Everyone's job is different and hard in different ways, it's time we appreciated  that.

You've obviously not worked on a CSD dealing with Tesco bank and monegram then have you.

jimos87

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Re: Pay differences at Tesco
« Reply #40 on: 31-07-19, 10:05AM »
You're quite right Teddybonkers, it's only a small amount, so in the interests of equality, let's ask the CSD to take a pay cut and bring them in line with other staff.  They won't mind, after all, "the difference is not enough to pay most people's council tax for the year."

I work in the PFS, I think we deserve the same pay as CSD, if not more because of the work we do the conditions we work in.  I can't speak for other departments in the store because I have no experience of them,

What work do you do that can send you to jail for 5 years for not doing it right then? I would just love to know

lucgeo

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Re: Pay differences at Tesco
« Reply #41 on: 31-07-19, 10:43AM »
Well you can end up being prosecuted and lose your job if you sell age restricted goods to underage customers, on checkouts, so there's another comparison to take into account.
Live for today. Learn from yesterday.

taliahad

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Re: Pay differences at Tesco
« Reply #42 on: 31-07-19, 03:24PM »
What work do you do that can send you to jail for 5 years for not doing it right then? I would just love to know

What work do you do that can send you to jail for 5 years?  Everyone makes mistakes, I shouldn't think you'd get much of a punishment for making a mistake, we all make them but if you deliberately committed a crime, then that's a different story.  You may well get a heavy sentence for fraud or money laundering and the like but not if you're incompetent.

Do you have any idea what it's like to work in the PFS, all the things we have to do, all the responsibility?   It's, very, very unfair that CSD get more than PFS. 

NightAndDay

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Re: Pay differences at Tesco
« Reply #43 on: 31-07-19, 03:29PM »
You're quite right Teddybonkers, it's only a small amount, so in the interests of equality, let's ask the CSD to take a pay cut and bring them in line with other staff.  They won't mind, after all, "the difference is not enough to pay most people's council tax for the year."

I work in the PFS, I think we deserve the same pay as CSD, if not more because of the work we do the conditions we work in.  I can't speak for other departments in the store because I have no experience of them,

What work do you do that can send you to jail for 5 years for not doing it right then? I would just love to know

If you arm the pump when someone has a lit cigarette you can be imprisoned for life under terrorism charges. Fuel site is infinitely more risky than CSD.

Siwel123

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Re: Pay differences at Tesco
« Reply #44 on: 31-07-19, 03:43PM »
Allowing someone under the age of 16 to dispense fuel will carry an unlimited fine in the magistrates court.

Under health and safety laws all petrol station workers must; each vehicle and the person using a dispenser can be seen and that your view is not obstructed;proper procedures are followed throughout the filling operation, eg dispenser nozzles are correctly inserted, delivery hoses are not stretched or kinked and tripper latches are not wedged open;at filling-stations the loudspeaker system and any closed-circuit TV is working correctly;vehicle engines are switched off when at the dispensers;people under the age of 16 do not buy petrol or operate dispensers;no one smokes in the vicinity of the dispenser (ie in danger zones);no one uses portable electric/electronic equipment such as a CB radio or portable telephone;people wishing to fill containers with petrol use only those which are approved.

We can also be prosecuted under The Dangerous Substances (Retail and Private Petroleum Stores) Regulations S.I. 311 of 1979.

taliahad

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Re: Pay differences at Tesco
« Reply #45 on: 31-07-19, 04:34PM »
Where did you get all that information from Siwel123?  Just makes me think of all the times we've not obeyed these rules.  If we did do all those checks, we would never get anything done and complete chaos would follow.  I authorize blind all the time, we all do, we have to. 

Teddybonkers

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Re: Pay differences at Tesco
« Reply #46 on: 31-07-19, 05:38PM »
OMG, all this squabbling over a few extra pence per hour. I bet its not enough to pay most peoples Council Tax for the year. If you want a good read for the beach this summer try Dr Richard Carison's best seller titled Don't Sweat The Small Stuff

Fuel site ca, £9 an hour in September, Team Support £10.86 an hour in September (£11.82 an hour if dot com delivery team support) .

Hardly a few pence.

Yeah, and hardly worth getting your knickers in a twist over !

Cleaner1

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Re: Pay differences at Tesco
« Reply #47 on: 31-07-19, 06:58PM »
Tesco only pay good money to TMs and above. Otherwise it's all shite money.

NightAndDay

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Re: Pay differences at Tesco
« Reply #48 on: 31-07-19, 08:48PM »
Not even to TMs full time dot com team support are on more than the lowest paid TMs.

taliahad

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Re: Pay differences at Tesco
« Reply #49 on: 01-08-19, 06:27AM »
OMG, all this squabbling over a few extra pence per hour. I bet its not enough to pay most peoples Council Tax for the year. If you want a good read for the beach this summer try Dr Richard Carison's best seller titled Don't Sweat The Small Stuff

Fuel site ca, £9 an hour in September, Team Support £10.86 an hour in September (£11.82 an hour if dot com delivery team support) .

Hardly a few pence.

Yeah, and hardly worth getting your knickers in a twist over !

I disagree, I think it is worth kicking off about.  I don't believe it's fair and I am very resentful of it;