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Author Topic: What should be asked in consultation meeting  (Read 2249 times)

lucgeo

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What should be asked in consultation meeting
« on: 24-03-19, 06:46AM »
As the consultation meetings draw near, what do people think should be clarified during these meetings with regard to the heat map and T&C's etc....

One that has been mentioned to me by a neighbouring store colleague, is that their store still does an hour rumble, and two one hour rumbles during the latter part of the week. As this is not corporate, could it be challenged if not allocated for in heat map for the dept??

I would also urge everyone to book up their holidays for the next year, with their present manager, as once confirmed then your new dept will have to honour them.
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tomsawyer

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Re: What should be asked in consultation meeting
« Reply #1 on: 24-03-19, 08:27AM »
lucgeo, do you know if the heatmap will show the timings of the new/revised stock control routines?
 

lucgeo

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Re: What should be asked in consultation meeting
« Reply #2 on: 24-03-19, 08:35AM »
It has always been my understanding that all job roles include timings for each routine to be completed. That's how they work out hours for each department. Though the usual trick is to add a routine and allow a minimum amount of time to complete.....to then remove that task at a later date taking hours back and not the initial short time first allocated.

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londoner83

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Re: What should be asked in consultation meeting
« Reply #3 on: 24-03-19, 08:44AM »
Does the heatmap reflect the current store layout? We have had back rooms swapped increasing travel time & the recent decision not to use capping shelf has added to the volume of cages needing to be moved.

Does the heatmap reflect store specific activities? Do you have all staff rumbling once/twice a day &/or cover security?

What turnover is the heatmap based on? Normally they base figures on a very quite week.

DJL

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Re: What should be asked in consultation meeting
« Reply #4 on: 24-03-19, 09:19AM »
The heatmap will provide a store specific breakdown to complete the new SC routines, as well as given details on new counter opening hours.

There is no provision for instore changes such as moving back rooms ect, the productivity teams will have a store plan then work our walking steps from warehouse to front MPC for example, this will then be fed into the hours allowed for each store.

There is a service element included within the dept heatmap, to help with customer enquiries ect but in no way does it actually match the amount of time given over a day, to customers!

Turnover is usually the lowest point for that store, which then allows for OT requests ect in busier times for depts

captain

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Re: What should be asked in consultation meeting
« Reply #5 on: 24-03-19, 10:18AM »
A lot being said about the latest heat map, sounds like stores will have to adhere to it 100% or managers face the consequences.
What heat map cannot take into consideration is things like late delivery, equipment failure, Emergency leave, random sickness, shoplifting, clearing  up after customers etc, etc, etc.
Generally having a heat map is a good thing but do NOT expect it to eradicate the chaos stores experience on a daily basis, it should, however, level staffing anomalies and ensure staff have to work to a greater capacity

captain

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Re: What should be asked in consultation meeting
« Reply #6 on: 24-03-19, 10:21AM »
Agree with lucgeo, get your holidays booked and authorized asap before "computer says no".

Batmanjo

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Re: What should be asked in consultation meeting
« Reply #7 on: 09-04-19, 03:40PM »
The heat map  :D :D is just a piece of paper with the hours everyone works on that dept, when dealing with the heat map in a meeting they would need to be able to show you comparison previous heat maps, then you will see there is no difference unless staff have left in between maps. The green on the maps are where staff are employed and may be overmanned no more staff are needed, Amber is where there are staff but not quite enough but they can get by, Red is where staff have left and they need to move hours into these hours.
When the heat map is shown to you ask for a copies, they will be denied due to some excuse either being data protected or company documents however make sure this is written down in your notes as it is a legal requirement if they wish to use them in a legal meeting such as 1 2 1 s