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Author Topic: Superstore to lose 160 hours security guard cover  (Read 14212 times)

Lost

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Re: Superstore to lose 160 hours security guard cover
« Reply #50 on: 24-03-19, 07:44PM »
If GAs stopped helping guards and managers managed and stopped helping GAs maybe head office would be forced into getting enough hours/budget in the right place. Currently we have a store over contracted hours where few want overtime, the alarm is going regular and stock is piling up despite all the managers constantly filling. Threats of disciplinary and Lets Talk are constant. Out of Date items on shelf for months. While the cracks are papered over by the shop floor the corporate greed will only continue.

Happy Hitman

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Re: Superstore to lose 160 hours security guard cover
« Reply #51 on: 26-03-19, 07:18AM »
Your job as customer assistants and managers is to replenish, serve customers, store operations, reports and managing the store. It is not in your remit to recover stock outside of asking for the product back, verbally banning the shoplifter and having yourself, or the security guard log it in incident reporting. In cases of repeat shoplifting and flouting the verbal ban, the manager must involve the police to get the necessary information for the group security manager to fill out a written premises ban, when a person has 1 of these, if they enter the premises, they would be committing the crime of trespassing and the police can get involved.

Trespass is not a criminal offence, it is a civil one. When it is coupled with theft it becomes burglary, then you involve the police.

penguin

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Re: Superstore to lose 160 hours security guard cover
« Reply #52 on: 26-03-19, 04:48PM »
I can remember not so long ago, security and most managers would remove a shoplifter from the store and something along the lines of f off sunshine your banned would be the standard comment made to the person being ejected, now we need head office involved to ban anyone, and you have security kindly asking people not to walk out with stuff and addressing them as Sir, Madam as appropriate while doing so, we must be a right laughing stock to the shoplifters and junkies etc.
Tesco - the moden day word for workhouse

Redshoes

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Re: Superstore to lose 160 hours security guard cover
« Reply #53 on: 27-03-19, 07:44AM »
Things have changed due to bad publicity. Most people are fine and can use discretion and a bit of common sense. However, dragging someone through the store with them kicking and screaming to the security room. Then spending time waiting with them for the police to arrive and all for a can of coke is not worth the time given by manager and colleagues. Theft if theft but how much time and effort should be given to minor theft when you add in the time it takes to deal with it and possible bad publicity.
As a company we see changes to policy all the time. It can sometimes relate to things going very wrong in some store. There are time when a brief comes down and I think that we should not need to be told this but something must have happened somewhere and we do.

forrestgimp

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Re: Superstore to lose 160 hours security guard cover
« Reply #54 on: 27-03-19, 05:18PM »
If GAs stopped helping guards and managers managed and stopped helping GAs maybe head office would be forced into getting enough hours/budget in the right place. Currently we have a store over contracted hours where few want overtime, the alarm is going regular and stock is piling up despite all the managers constantly filling. Threats of disciplinary and Lets Talk are constant. Out of Date items on shelf for months. While the cracks are papered over by the shop floor the corporate greed will only continue.

When you say helping guards what do you mean? Because I have yet to be helped by any colleague when its been me against some junkie and yet again the duty manager is no where to be seen.
Global Moderator Comment Lost will be unable to reply.



Trespass is not a criminal offence, it is a civil one. When it is coupled with theft it becomes burglary, then you involve the police.


This is so true.

We should be stopped from being called security we are nothing of the sort, back in the day when I started with the company we were called CCTV operatives not sure when it changed up until recently I had security written on my name badge however when it came to getting the pay grade for a security guard we were suddenly cctv again.

Oh well I recon non of us are long for this company, when they get rid of some then a few more it normally means the rest will be gone soon enough.
« Last Edit: 27-03-19, 05:24PM by forrestgimp »

StinkyPoo

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Re: Superstore to lose 160 hours security guard cover
« Reply #55 on: 29-03-19, 04:37PM »
As from next week our 24 hour extra store will have no security from 10pm until 6am. Do you think all stores will start closing overnight now?

Spaceranger1

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Re: Superstore to lose 160 hours security guard cover
« Reply #56 on: 29-03-19, 08:42PM »
Surely it all depends if they are profitable or not :question: In our store they usually take one of the grocery/pi to sit at the lectern.
Totally wrong, as we all know but, that's what happens at the moment.

forrestgimp

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Re: Superstore to lose 160 hours security guard cover
« Reply #57 on: 31-03-19, 11:39AM »
How do you quantify securitys value, If its the amount you stop going through the door by stopping people then its not a lot so do you make some random arbitrary number up. We can make a judgement call on how much has been stolen along with other reasons the stock isnt in the business.

No we do not make the company any money we might save them some but they cant put money saved on the balance books so to money men like DL its an easy way to save.

Prince of Darkness

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Re: Superstore to lose 160 hours security guard cover
« Reply #58 on: 31-03-19, 12:08PM »
Update:

First week without any guard cover (was 24 hrs bar Sunday closed hours) and what happens?

A pair of thieves that I think I recognise from CCTV footage I've been shown came in one morning at 10.30 and took £1800 of spirits and printer cartridges.

Just waiting for them to come again, and again.  I wonder how long it will take for the penny to drop?

Omg1

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Re: Superstore to lose 160 hours security guard cover
« Reply #59 on: 31-03-19, 08:34PM »
It’s not only the additional theft that happens but the increased risk to staff. Staff injured after an aggressive attack after security removed and then the employee questioned over being off sick.
Thank you Tesco for supporting the welfare and caring for you staff.
Really you don’t care who might get hurt if it saves money.

NightAndDay

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Re: Superstore to lose 160 hours security guard cover
« Reply #60 on: 31-03-19, 09:49PM »
How do you quantify securitys value, If its the amount you stop going through the door by stopping people then its not a lot so do you make some random arbitrary number up. We can make a judgement call on how much has been stolen along with other reasons the stock isnt in the business.

No we do not make the company any money we might save them some but they cant put money saved on the balance books so to money men like DL its an easy way to save.

By taking the average amount as a value shoplifted on a weekly basis without a guard, subtract that from how much it costs to have a guard for 1 week (40 hours) and then subtract the amount shoplifted with a guard present, if utilised correctly, a security guard will add value by negating the amount lost via shoplifting.

Also it makes the company look better from a corporate social.responsibility standpoint.

Notorious3

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Re: Superstore to lose 160 hours security guard cover
« Reply #61 on: 31-03-19, 11:50PM »
Quote
At our previous meeting we were asked to consider offering financial support for security guards to obtain
 license.
 o
We recognise that this is a very specialist role and therefore can confirm that we will fund the Licence cost is £220 per colleague. This funding is for impacted colleagues only and cannot be
 extended to other areas. The qualification must be completed by week 52 2019/2020.

That’s ok but what about the course fee? That is almost as much as the license????

optout

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Re: Superstore to lose 160 hours security guard cover
« Reply #62 on: 01-04-19, 10:21PM »
If your an usduur member, contact your National Officer (who is involved in the negotiations) here;
Pauline.Foulkes@usdaw.org.uk
I AM NOT A REP, BUT......

Stewart132

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Re: Superstore to lose 160 hours security guard cover
« Reply #63 on: 02-04-19, 09:53AM »
I emailed this person on Saturday and she replied yesterday with all the minutes from the last 3 collective meetings
There really was not a lot of information to be gained from this but at least I now know what is happening. In my opinion Tesco should be putting this information up in store on notice board as it's important for every body that is affected by the current issues.next joint meeting 8th April

Riddler99

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Re: Superstore to lose 160 hours security guard cover
« Reply #64 on: 02-04-19, 09:54AM »
My store manager does put everyone up in the corridor as soon as it’s on the Comms centre

Spaceranger1

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Re: Superstore to lose 160 hours security guard cover
« Reply #65 on: 02-04-19, 10:07AM »
You are very lucky as our Store Manager is too interested doing his press-ups and squat thrusts in his orifice to dare interact with the underlings wondering where their next bowl of gruel will come from >:(

forrestgimp

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Re: Superstore to lose 160 hours security guard cover
« Reply #66 on: 02-04-19, 05:24PM »
I emailed this person on Saturday and she replied yesterday with all the minutes from the last 3 collective meetings
There really was not a lot of information to be gained from this but at least I now know what is happening. In my opinion Tesco should be putting this information up in store on notice board as it's important for every body that is affected by the current issues.next joint meeting 8th April

Any chance of posting it up here pls we get told nothing at all.

TIA

wolfie

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Re: Superstore to lose 160 hours security guard cover
« Reply #67 on: 02-04-19, 05:38PM »
All the info is on Our Tesco/working at tesco/people changes