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14-12-19, 06:49PM

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Author Topic: Lloyds pharmacy  (Read 12838 times)

Nomad

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Re: Lloyds pharmacy
« Reply #50 on: 16-05-19, 08:00PM »
I'm not surprised at the time scale, it could easily go to 24 months, perhaps more.  Took me 3 years to win a grievance against Tesco so I am no stranger to companies tac-tics in hoping that you give up and go away.

One of the authorities involved gives the other party 6 months to give a final reply, why I don't know or understand.  If that final reply is not correct then on we go.
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Nomad

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Re: Lloyds pharmacy
« Reply #51 on: 29-05-19, 10:33AM »
I have documentary proof from Lloyds head office and one of the regulatory bodies that I, or anybody else, are not required to sign or tick prescriptions for themselves,  nor when presenting/collecting for anybody else who fits in the same criteria.

Namely age exempt under 16 or over 60 and presenting a printed prescription which includes age or D.O.B.

So I have not got a bloody clue what the last 18 months have been about, or possibly the next 18/24 months.
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tumshie

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Re: Lloyds pharmacy
« Reply #52 on: 29-05-19, 04:38PM »
Stupidity.
I find that's often the explanation.

Nomad

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Re: Lloyds pharmacy
« Reply #53 on: 30-09-19, 10:35AM »
Still ongoing.  Strange that out of three large national dispensing pharmacies two have no problem in dispensing with no signature, as long as the customer(s) fulfil the required criteria, and the other one does.

It appears by current communications that the Parliamentary and Health Service Ombudsman(PHSO) may have the power to arbitrary modify an existing contract between two independent bodies (NHS and a pharmaceutical company).
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Nomad

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Re: Lloyds pharmacy
« Reply #54 on: 30-10-19, 08:04PM »
Fast approaching 12 month anniversary, or 30 months since first refusal to dispense medicines.
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optout

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Re: Lloyds pharmacy
« Reply #55 on: 30-10-19, 08:32PM »
hmmmm I wonder if they've thought of using the old 'grind em down tactics'. ;D


They are so predictable.

There must be an massive back-log of complaints to these people, after-all, how else could they possibly justify the procrastinatory (do hope that is a word) nature of their complaints procedure.

Maybe send them a birthday card when the complaint reaches 2 years old.
« Last Edit: 30-10-19, 08:34PM by optout »
I AM NOT A REP, BUT......

Nomad

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Re: Lloyds pharmacy
« Reply #56 on: 31-10-19, 11:11AM »
 'grind em down tactics' you think  :-*

A card, what a wonderful suggestion  :)  :thumbup:
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lucgeo

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Re: Lloyds pharmacy
« Reply #57 on: 31-10-19, 11:27AM »
Perhaps they're hoping you've passed over in the meantime, due to non medication  ???
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Nomad

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Re: Lloyds pharmacy
« Reply #58 on: 31-10-19, 08:28PM »
 ;D

Luckily there are at least two other major pharmaceutical chains that have no problem sticking to their contract with the NHS and dispense medicines to the over 60's without a signature.
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penguin

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Re: Lloyds pharmacy
« Reply #59 on: 01-11-19, 12:32AM »
Hard to believe, whatever ones view on the matter, it is still not resolved after all this time.
Tesco - the moden day word for workhouse