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Author Topic: Mystery Shopper - Hidden camera  (Read 4777 times)

FunkSoulBrother

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Mystery Shopper - Hidden camera
« on: 02-06-18, 08:36PM »
Hiya,

management wants to start a 28 week project of filming colleagues with a hidden camera when they deliver shopping. Videos not shared with anyone, allegedly. All just for ‘training and coaching’ in one-to-ones with the filmed driver. Anyone experience with this, e.g. while they can film you on company premises once they tell you that they film you, can they extent this to a private household of a customer?
the harder they come...

lordadmiral

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Re: Mystery Shopper - Hidden camera
« Reply #1 on: 02-06-18, 09:30PM »
Tricky topic. The law alows you to film, make pictures in public. You cant intrude ppls privacy by pointing camera in people homes, gardens on purpose.
Filming interiors might be huge breach of privacy without consent.

Nomad

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Re: Mystery Shopper - Hidden camera
« Reply #2 on: 03-06-18, 12:28PM »
I don't think you can film, without consent. if you are stood on private property.
Nomad ( Forum Admin )
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fscer

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Re: Mystery Shopper - Hidden camera
« Reply #3 on: 03-06-18, 12:32PM »
Wouldn't be surprised if it was in the Terms & Conditions for online shopping.

fatboy

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Re: Mystery Shopper - Hidden camera
« Reply #4 on: 03-06-18, 01:28PM »
Not heard of this but wondering if you've got it right? We have been told that all new dotcom vans will have a driver facing camera inside the cab to film drivers.

Life after tossco

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Re: Mystery Shopper - Hidden camera
« Reply #5 on: 03-06-18, 02:11PM »
This happens with distribution hgv drivers. They all have a camera facing the road and one on the driver. All the hgv drivers just put something in front of the facing camera like a sun visor. At the end of the day it's against your rights but if something was to happen out on the road like a crash or something then it could prove fatal if it was to end up in court.

FunkSoulBrother

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Re: Mystery Shopper - Hidden camera
« Reply #6 on: 03-06-18, 02:32PM »
Hiya, the project will mean that every four weeks a mystery shopper will film the 'at the door interaction‘ between delivery driver and themselves. Supposed to be given green light by USDAW big cheeses.  There won’t be filming of the private home, just of the driver facing the customer.  In 28 weeks they will film only seven videos, which cannot be shared. The training effective close to zero, the feeling potentially observed‘ effect significant.
the harder they come...

Knuckles

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Re: Mystery Shopper - Hidden camera
« Reply #7 on: 03-06-18, 03:52PM »
Distribution hgv drivers do have a camera facing forward and also a camera on their left window mirror pointing down the trailer, however the camera in the cab is a myth it is not activated!

notsofunny

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Re: Mystery Shopper - Hidden camera
« Reply #8 on: 03-06-18, 05:54PM »
Not heard of this but wondering if you've got it right? We have been told that all new dotcom vans will have a driver facing camera inside the cab to film drivers.

Would that not be a great thing to do , Its what gets drivers to follow the rules ,and when they dont it allows them to be charged and jailed like that truck driver that was texing when he went into the back of cars at a stand still  :(,,,,,,,,,,,,,,

Nomad

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Re: Mystery Shopper - Hidden camera
« Reply #9 on: 03-06-18, 07:59PM »
They should certainly put CCTV in all MM offices and HO.
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Eb2b

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Re: Mystery Shopper - Hidden camera
« Reply #10 on: 03-06-18, 08:11PM »
New mandatory uniform for all staff from 2020 with the camera flipped to film yourself http://img.dxcdn.com/productimages/sku_377782_1.jpg

helpme

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Re: Mystery Shopper - Hidden camera
« Reply #11 on: 03-06-18, 11:21PM »
If they want to go down this route then it will be going against the reasons they gave for not allowing drivers dashcams.
The first time they try this with me my dash cam goes back in the van!!

sidimilo

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Re: Mystery Shopper - Hidden camera
« Reply #12 on: 12-06-18, 10:18AM »
They wont be doing it with me, if they don t trust me to do a good job fine get rid of me, plenty other jobs out there doing the same thing.

GreenGrocer

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Re: Mystery Shopper - Hidden camera
« Reply #13 on: 12-06-18, 10:30AM »
Sidimilo :thumbup:

Working elsewhere you don’t even need to deliver to flats.  :)

daveyp

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Re: Mystery Shopper - Hidden camera
« Reply #14 on: 23-06-18, 11:56AM »
If they want to go down this route then it will be going against the reasons they gave for not allowing drivers dashcams.
The first time they try this with me my dash cam goes back in the van!!

All vans have dash cams now???

gomezz

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Re: Mystery Shopper - Hidden camera
« Reply #15 on: 23-06-18, 01:41PM »
Of those that do many are dangling down as the glue used to stick them to the windscreen is inadequate.
"The progress of the kart is more important than its direction"

Equalizer87

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Re: Mystery Shopper - Hidden camera
« Reply #16 on: 23-06-18, 01:50PM »
Dangling cameras? What could possibly go wrong
"The only thing necessary for the triumph of evil is for good men to do nothing"

gomezz

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Re: Mystery Shopper - Hidden camera
« Reply #17 on: 23-06-18, 09:59PM »
Fortunately the passenger side visor can be used to jam them safely out of harms way.
"The progress of the kart is more important than its direction"

GreenGrocer

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Re: Mystery Shopper - Hidden camera
« Reply #18 on: 24-06-18, 07:31PM »
Gomez do you have something to hide.

gomezz

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Re: Mystery Shopper - Hidden camera
« Reply #19 on: 24-06-18, 09:58PM »
Only a potentially dangerous dangling camera.
"The progress of the kart is more important than its direction"

helpme

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Re: Mystery Shopper - Hidden camera
« Reply #20 on: 24-06-18, 10:49PM »
And the fact the company has put hidden cameras in the vans previously to film drivers.