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Author Topic: Are you a team leader? Your job May be under threat.  (Read 344498 times)

Loki

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Re: Are you a team leader? Your job May be under threat.
« Reply #800 on: 03-04-14, 08:35PM »
The official briefing to ALL stores in its entirety:

Management Structure Pilot — Store Manager briefing

We know from listening to you that our current structure isn't quite right for today’s business. Our customers shopping habits have changed and we need to ensure that we are set up to help us to achieve our strategic aspirations, so we are completing a small management structure pilot in 12 of our stores to help us focus on what matters most to our customers. Last week we briefed colleagues in these existing stores and now that they understand the impact, we want to go out with a wider communication to ensure that we keep everyone up to speed.

Why are we making these changes?

- The current structures haven’t been fully reviewed in over 10 years. They've served us well, but our customers’ needs have changed

- We need to make sure we have the right structures in place to reflect how people want to shop now and in the future and to help our colleagues deliver a great shopping trip for customers

- We want to free up our colleagues to focus on service, quality and availability - we know from your feedback just how much this matters

- We want to help make the decision making process in store simpler — making it easier for our colleagues to do the right thing for customers

- Our overall headcount in participating stores won't change because of this programme. This isn't about cutting costs, it is about loving our customers and improving our shopping trip

Please use the below to help with any questions your team may have. It is important to remind colleagues that these changes are only being made in a small number of stores and we will review these changes carefully before deciding on any further roll out.

I have heard about some structural changes you are making. What does this involve?

We are implementing changes in 12 existing store. We are changing how some of the management roles work to help us focus on service, quality and availability. This will mean a small number of colleagues’ roles will change. This includes:

* Lead Manager roles - some roles will be removed and we will create a number of new Lead Manager roles.

* In larger stores, Lead Managers will complete the majority of duty management.

* The Line Manager role will be removed and re-placed by a number of new Team Manager roles.

* Most Team Leader roles will be removed and those that are retained will be renamed Team Supports (only in high head count departments, e.g. checkouts, dotcom)

* investment is being made in Express stores, who will gain an additional colleague to complete duty management.

A consultation process has started in the 12 stores with affected colleagues and we’ll be talking to each individual colleague to explain how the changes will affect them and the options open to them. Usdaw have been engaged and we are currently in discussions around how we will help to transition our colleagues and how we can support colleagues
whose salary will be affected as a result.

This programme is not about reducing the number of colleagues who work in a store; it is about restructuring our existing team and finding new roles for them.

What does this mean for colleagues in other stores?

- We are currently trying out these changes in just a small number of stores and alongside this will also review our current structure in any new stores that we open. This will help us to understand how the changes work for our customers
and our colleagues, before any further decisions are made.



Quote
We know from listening to you...

With regards to the above quote, have ALL Team Leaders and Managers entered into discussions with the Company that has led to this re-structural decision or is it based on their Viewpoint results, of which was a major contributing factor when deciding to roll out Ideal Schedules?

« Last Edit: 03-04-14, 08:38PM by Loki »
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tumshie

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Re: Are you a team leader? Your job May be under threat.
« Reply #801 on: 03-04-14, 09:11PM »
Now it's time for head office to be open and frank and give us the timescales in which if this "pilot" is deemed successful we are likely to be given our 2 depressing options. It would be good to know whether we've got 6 months, a year, 2 years whatever before we make hasty decisions.

not much hope of that when they are still withholding information on protected pay from the staff who are being forced to make decisions right now.

samprimax

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Re: Are you a team leader? Your job May be under threat.
« Reply #802 on: 03-04-14, 09:15PM »
From USDAW.whats er name er Pauline Folkes....................
Statement from Pauline Foulkes – Usdaw’s National Officer representing members working in Tesco

Over the last couple of days, speculation has surfaced on various social media and websites regarding a pilot of a proposed new management structure in 12 stores in the Midlands area.

This speculation in turn is generating anxiety for our members and Reps. Therefore, I want to set the record straight and put in to context what is actually happening.

Tesco has announced its intention to pilot a proposed new management structure in 12 stores in the Midlands Area. The proposed structure being piloted is outlined below and is taken from the Tesco briefing:

    Lead Manager roles - some roles will be removed and we will create a number of new Lead Manager roles;
    in larger stores, Lead Managers will complete the majority of duty management;
    the Line Manager role will be removed and replaced by a number of new Team Manager roles;
    most Team Leader roles will be removed and those that are retained will be renamed Team Supports (only in high head count departments, e.g. checkouts, dotcom);
    investment is being made in Express stores, who will gain an additional colleague to complete duty management.

The pilot has not gone live yet. A consultation process has started with the colleagues in the 12 stores affected.  Usdaw is currently in discussions with Tesco on the options available to colleagues that are affected, how to support colleagues that may have to transition to new roles, and how to support colleagues whose pay may be affected as a result.

I am sure you appreciate that our first priority was to support our members and Reps in the stores that are affected and then to ensure a wider briefing was delivered by Tesco to Reps, Team Leaders and Line Managers in those stores that are not part of the pilot. This is entirely in line with the usual communication process and briefings should have been completed by now. If these briefings have not taken place in your store please speak to your Store Manager.

The pilot will go live once the consultation process concludes in the 12 stores. During the pilot, our members, Reps and Usdaw officials will be part of the review process in the 12 pilot stores.

I completely understand why the news of this pilot has caused anxiety for our members and Reps, resulting in many questions being asked. However, I trust that you will understand that I cannot answer these questions as I am not in a position to pre-empt what may, or may not, happen at the end of the pilot or what decisions will emerge.

I can only communicate the facts as I know them and that is 12 stores are involved in the pilot and no other store, or colleague, is affected at this time.

This communication is intended to provide an accurate update of the proposed new management structure that is due to be piloted, to put an end to speculation and to reassure our members and Reps that I will keep you updated about the pilot and of any further developments.


Rubbish Rubbish Rubbish loads of  Ga staff are already being pulled out of there jobs,  and ours is not a pilot store its the Ga that are going to be hit most , and considering a lot of these are long service staff hope these people will get offered redundancy payoff not just TL whats good for one is good for all

jonty

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Re: Are you a team leader? Your job May be under threat.
« Reply #803 on: 03-04-14, 09:21PM »
Why are GA staff being made redundant in your store?

tumshie

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Re: Are you a team leader? Your job May be under threat.
« Reply #804 on: 03-04-14, 09:32PM »
* The Line Manager role will be removed and re-placed by a number of new Team Manager roles.

* Most Team Leader roles will be removed and those that are retained will be renamed Team Supports (only in high head count departments, e.g. checkouts, dotcom)

i guess the Team Managers will actually be a glorified version of Team Leaders, for much less pay than the current managers.

we are currently in discussions around how we will help to transition our colleagues and how we can support colleagues whose salary will be affected as a result.

shouldn't they have thought of that before they started this hoo-ha?

samprimax

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Re: Are you a team leader? Your job May be under threat.
« Reply #805 on: 03-04-14, 09:34PM »
Why are GA staff being made redundant in your store?

Ga are being asked to move onto dot com picking, they are told if they don't go then consultation will take place , they say there are other jobs in the whole store, so once the process starts its agree or your out . That it in black & white

penguin

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Re: Are you a team leader? Your job May be under threat.
« Reply #806 on: 03-04-14, 09:50PM »
I trust if this is correct then the union are doing something - telling GA to join dot com or your out is a disgrace if that is what the company are up to.
Tesco - the moden day word for workhouse

jonty

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Re: Are you a team leader? Your job May be under threat.
« Reply #807 on: 03-04-14, 09:53PM »
What departments did the people work on who were told to go on dot com?


penguin

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Re: Are you a team leader? Your job May be under threat.
« Reply #808 on: 03-04-14, 10:01PM »
Saying that every single GA and TL recently got a form given asking if wanted to move to dot com so could be anyone, I mean every GA and TL in our store it was given to them with wage slips last time and we all got a free blueberry muffin - odd how the one and only one time we got a free cake the company is after something.
Tesco - the moden day word for workhouse

samprimax

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Re: Are you a team leader? Your job May be under threat.
« Reply #809 on: 03-04-14, 10:03PM »
I trust if this is correct then the union are doing something - telling GA to join dot com or your out is a disgrace if that is what the company are up to.

Have known them to do far worse, cant go into it but can prove it 100 per cent, if they can get away with something or bend the rules then they will

penguin

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Re: Are you a team leader? Your job May be under threat.
« Reply #810 on: 03-04-14, 10:06PM »
True but if this is correct then it has to be a breach of some rules telling people join dot com or your out - out under what grounds exactly ?

Tesco - the moden day word for workhouse

samprimax

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Re: Are you a team leader? Your job May be under threat.
« Reply #811 on: 03-04-14, 10:07PM »
Will wait for consultation and let you know

scorpio

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Re: Are you a team leader? Your job May be under threat.
« Reply #812 on: 03-04-14, 10:23PM »
Quote
Our overall headcount in participating stores won't change because of this programme. This isn't about cutting costs, it is about loving our customers and improving our shopping trip

What a load of bulls**t do they really believe were all that naive.

Miss Piggy

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Re: Are you a team leader? Your job May be under threat.
« Reply #813 on: 03-04-14, 10:25PM »
Welcome to Tesco dotcom(we are the future)

Our vision here at Tesco Dotcom is to become every customer's favourite way to shop online, whether they are at home, out shopping, on the move, anywhere in the world.

And through one of the most ambitious retail programmes ever undertaken, we aim to become the world's best multi-channel retailer too. We want our customers to be inspired and whatever they are looking for, we’re finding bigger and better ways to provide it.

Everything is underpinned by our continuous drive for the best tools and technology to deliver our vision. We’re driving innovation and transforming our IT to become the world’s leading e-commerce business.

We need people who share our ambition to deliver for our customers. Passionate and confident people willing to take the initiative and drive us forwards. And in return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

Join us at the cutting edge

http://dotcom.tesco-careers.com/

tumshie

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Re: Are you a team leader? Your job May be under threat.
« Reply #814 on: 03-04-14, 10:31PM »
True but if this is correct then it has to be a breach of some rules telling people join dot com or your out - out under what grounds exactly ?

probably the grounds that your contract says you will work anywhere that t*sco asks tells you to.

penguin

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Re: Are you a team leader? Your job May be under threat.
« Reply #815 on: 03-04-14, 11:01PM »
Quote
And in return we offer excitement, a great team, an excellent benefit package, and significant career development opportunities.

Note to head office April fool day is done for the year
Tesco - the moden day word for workhouse

panther

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Re: Are you a team leader? Your job May be under threat.
« Reply #816 on: 03-04-14, 11:07PM »
How does one join this team? Surely with all the peeps moving from one dept to another and the loss of T/L and manager roles, there will be MORE than enough peeps to fill this  ;D
The customer walking through the door however, is stu**ed  :-X

Rad

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Re: Are you a team leader? Your job May be under threat.
« Reply #817 on: 03-04-14, 11:59PM »
Quote
Our overall headcount in participating stores won't change because of this programme. This isn't about cutting costs, it is about loving our customers and improving our shopping trip

What a load of bulls**t do they really believe were all that naive.

Maybe there will be money saved but I definitely believe the cash or some of it will be re invested in general and customer assistants.  The statement is factually correct by the way.  If every displaced team leader accepts demotion then the headcount will stay the same.
 

zRSo

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Re: Are you a team leader? Your job May be under threat.
« Reply #818 on: 04-04-14, 12:24AM »
There's no way every TL will accept demotion, my bet is more will take redundancy than demotion and good on them. With that being said, what will they do with those 36.5 hours? According to them numbers won't change so they'll hire a GA on 36.5? Of course they won't, they will hire a couple of GAs on flexi contracts or just flex up existing employees.

wheelspin

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Re: Are you a team leader? Your job May be under threat.
« Reply #819 on: 04-04-14, 01:09AM »
No way more  people will take redundancy. Not in this economic climate.

  Not unless they have a higher education or some other skill they got before Tesco.

Redundancy money soon runs out when you have to pay the bills, feed family's and the mortgage needs paid.
   Unless someone has something lined up , they would be very short on cash in no time.   

 
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VladPutin

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Re: Are you a team leader? Your job May be under threat.
« Reply #820 on: 04-04-14, 09:43AM »
Quote

Maybe there will be money saved but I definitely believe the cash or some of it will be re invested in general and customer assistants.  The statement is factually correct by the way.  If every displaced team leader accepts demotion then the headcount will stay the same.

Aye, and Jennifer Lawrence is my new girlfriend! That statement is factually correct because I've joined her Facebook page. 8-)

It's a cost-cutting exercise, pure and simple. And the money saved will be "re-invested" in the shareholders, and ensuring that Clark and the rest of the lazy, pathetic, worthless morons at HO keep their pointless non-jobs. >:(

silverbackache

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Re: Are you a team leader? Your job May be under threat.
« Reply #821 on: 04-04-14, 09:49AM »
And blame the staff for the boards pathetic performance!!!

Miss Piggy

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Re: Are you a team leader? Your job May be under threat.
« Reply #822 on: 04-04-14, 09:57AM »
Re-investing the money into more GA's on flexi contracts is not necessarily a good idea. You are taking an experienced, ambitious, trained Team Leader or Line Manager and replacing him/her with an untrained GA? The untrained GA on a flexi contract will need to be trained = money..Will need a new uniform = money. And then after all that they then leave because the flexi contract and job at Tesco for them was just a stop gap until they found something better. So all in all = the cycle then continues and it will effect customer service and the business on the whole.

I've already suggested above - if Tesco want to save money and re-invest into dotcom or other areas of the business, the 1st step is to look at the wasted money on MMM, Price promise, tack/advertising within the store, value awards, wastage, overstocks, shrink/security..The answer is definitely not to ditch or demoralise good loyal hard working and committed(yes these guys usually see Tesco as their career which is very important) staff.

Back to the drawing board Tesco!!!

darklighter

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Re: Are you a team leader? Your job May be under threat.
« Reply #823 on: 04-04-14, 10:00AM »
Maybe they will hire agency workers for stores, i.e, night shift.  They can then hire as many or as little as they need each night to fill shelves.  No premiums paid, just a basic hourly rate.  You would just need to have one big foreigner with a whip patrolling the aisles.  They could probably do the same with the dairy and produce fill.  All other staff on zero hours contracts.
 

Freezer Geezer

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Re: Are you a team leader? Your job May be under threat.
« Reply #824 on: 04-04-14, 10:17AM »
Apparently Tesco's finance chief has decided he's had enough of Clarke's strategy.

From Yahoo News:

Tesco's under-pressure boss Philip Clarke is facing a fresh blow amid reports the group's finance chief is poised to depart ahead of annual results in less than two weeks.
Laurie McIlwee, who has been with the group for 14 years, is understood to be planning to hand in his resignation imminently following shareholder pressure and as speculation mounts over clashes with boss Mr Clarke over strategy.
Sources close to Mr McIlwee reportedly said he had lost confidence in Mr Clarke's turnaround plans, but rumours of his departure have also been circulating for some months after investors are said to have questioned the finance director's position following a larger-than-expected slump in central European profits last autumn.