verylittlehelps.com

Very Little Helps => All departments => Topic started by: Cityromeo on 18-11-19, 01:59PM

Title: MyAccount
Post by: Cityromeo on 18-11-19, 01:59PM
Is anyone having any issues with MyAccount registration?

It appears the transition to moving systems over to it has begun (Colleague Room for example). I can put my employee number in, but as soon as I get to DoB and NI number entry, it states it does not match their records! Anyone had any experience with this?

Been trying it spontaneously for the last couple of years to no avail, the IT helpdesk are about as helpful as a chocolate teapot in all honesty!
Title: Re: MyAccount
Post by: barafear on 19-11-19, 01:43PM
yeah I managed to do it yesterday. all seemed to go ok. it now seems I have a name.surname@tesco.com email address.

Title: Re: MyAccount
Post by: genome on 19-11-19, 04:01PM
there's no email attached to it, it's just a username.
Title: Re: MyAccount
Post by: lordadmiral on 19-11-19, 06:34PM
I am not receiving pin via sms. Simply, it doesn't work.
Title: Re: MyAccount
Post by: Roxylady on 20-11-19, 12:31PM
Can anyone help me please the user name and password I usually use to sign in on college deals and discount don’t work anymore
Title: Re: MyAccount
Post by: Civil-ladies on 20-11-19, 12:59PM
I too have had trouble signing in. Use to go on to The Colleague Room now getting a message asking me to sign in to  MyAccount.global.tesco.org which is not recognizing my employee number and giving this error: "Sorry, we can't activate your account right now. If you already know your password, please use this option. (1168)" I don't know my password and I hardly see my line manager to ask.
Title: Re: MyAccount
Post by: Charlie Harper on 20-11-19, 02:45PM
You did put 'UK' in front of your colleague number right??

I did manage to do mine at home, but loads of my colleagues are having trouble signing up.
Title: Re: MyAccount
Post by: barafear on 20-11-19, 06:05PM
Good point.

That was the "catch" - include UK in front of your employee number - as per the example shown.

Bit gutted about not being an email address.
Title: Re: MyAccount
Post by: sunshine girl on 02-12-19, 03:33PM
Hugely frustrated with this, manager told me it was all set up for me, when I tried it at home, message came up 'error', then tried setting it up myself, said application successful but still says 'error' message on website - don't know where to go with this now as apparently we need to book our holidays on this website next year ourselves?  >:D
Title: Re: MyAccount
Post by: lackofinterest on 02-12-19, 05:16PM
give the dates to your manager. let him do it in works time. he gets paid for that you don't!!