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Very Little Helps => Stores => Topic started by: beentheredoneit on 13-08-19, 04:03PM

Title: The Hub
Post by: beentheredoneit on 13-08-19, 04:03PM
Apparently a small store near us has been on the Hub for a few weeks. 14 disciplinary meetings in first two weeks.
Main one seems to be using personal phone whilst working (probably s good thing)
Colleagues now a bit scared of what they will be disciplined for next (possibly not so good).
Title: Re: The Hub
Post by: kaled78 on 13-08-19, 04:43PM
lots of students in my store use there phones to make lists of what stock they need,before they go into the warehouse
Title: Re: The Hub
Post by: King1999 on 13-08-19, 04:47PM
Stalag Tosco we will work you to death......💀
Title: Re: The Hub
Post by: NightAndDay on 13-08-19, 04:53PM
Apparently a small store near us has been on the Hub for a few weeks. 14 disciplinary meetings in first two weeks.
Main one seems to be using personal phone whilst working (probably s good thing)
Colleagues now a bit scared of what they will be disciplined for next (possibly not so good).

It's easily arguable that the ca is using their phones for Tesco productivity apps such as inform and InMoment, unless it's obvious from the footage they were whatsapping etc.
Title: Re: The Hub
Post by: King1999 on 13-08-19, 05:28PM
Yep a company that prefers an app to people,I would say they all could have been using inform......if they are zooming in on screens then isn't that a breach of data protection ....... whose to say they aren't taking pins at the checkouts....just love a company that is running on lack of trust makes me sick every single day,can't just get on with your job anymore hope they get sued along the line the arrogant twats.
Title: Re: The Hub
Post by: Hammer10 on 13-08-19, 05:46PM
They are communists at h/0 his new name is Kim Lewis lol alright comrade isn’t this how it is in Korea and China.bb 1984 now bb2019
Title: Re: The Hub
Post by: Red75 on 13-08-19, 06:03PM
It's there as much to watch staff as much as anything else. No doubt staff will be monitored to see where the business can make more savings. Not surprised by the increase in disciplinaries. These cameras make me feel nervous even though I do little that I see as being wrong. Maybe I could do something that gets me sacked even without meaning to do anything wrong. I know they say that if you've done nothing wrong you've got nothing to fear but I still find their presence sinister. I think of many of us, even though these thi gs maybe relatively minor, have done things that we could have got sacked for.

Title: Re: The Hub
Post by: spike_pkh on 15-08-19, 03:27AM
Its about time people were a bit scared that they will be caught slacking off or breaking policy.. might actually get some productivity now
Title: Re: The Hub
Post by: lucgeo on 15-08-19, 07:51AM
 8-) 8-) One slightest error and a full investigation will ensue...So unless you're Teflon coated, aware of every policy, on a 24/7 available flexibile contract, and related to a senior manager, you'll be in their sights, regardless of how much you may think your indispensable...slightest slip up and your out...you could shout it from the rooftops, what a bloody good worker you are compared to every other slacker in the building, they won't give a diddly s*** mate...your out, replaced by a temp or agency worker.
Title: Re: The Hub
Post by: Cleaner1 on 15-08-19, 09:55AM
lucgeo  :)
Title: Re: The Hub
Post by: thor god of thunder on 15-08-19, 11:21AM
surely watching people on camera isn't legal? or are they just claiming "management" have seen you do xyz?
Title: Re: The Hub
Post by: King1999 on 15-08-19, 11:46AM
Staff are normally productive when they are happy.......oh wait no chance of that is there.
Title: Re: The Hub
Post by: forrestgimp on 15-08-19, 02:43PM
surely watching people on camera isn't legal? or are they just claiming "management" have seen you do xyz?

Why wouldnt it be legal? There are notices up everywhere telling you that images are being recorded its your choice if you dont want to work to Tesco after reading that.
Title: Re: The Hub
Post by: penguin on 15-08-19, 03:00PM
You might find your choice of employment becoming very low if you object to being recorded by a system like the hub as more and more companies are moving over to such systems, we can all see where retail is heading, remote monitoring by the hub or something similar of the staff with one or two managers around to oversee things, monitor anything the hub throws up and deal with any emergency's, and hold the various legal requirements such as drinks licencing etc.
Title: Re: The Hub
Post by: lucgeo on 15-08-19, 03:01PM
Come in number 6!!
Title: Re: The Hub
Post by: helpme on 15-08-19, 03:10PM
The Hub maybe legal while it's being viewed in a centre designated for that purpose but when managers can log on their mobile phone and view the cameras and can zoom in on staff and see what they are viewing on their phones they are going beyond that and are breaking data laws.
Title: Re: The Hub
Post by: madness on 15-08-19, 03:47PM
8-) 8-) One slightest error and a full investigation will ensue...So unless you're Teflon coated, aware of every policy, on a 24/7 available flexibile contract, and related to a senior manager, you'll be in their sights, regardless of how much you may think your indispensable...slightest slip up and your out...you could shout it from the rooftops, what a bloody good worker you are compared to every other slacker in the building, they won't give a diddly s*** mate...your out, replaced by a temp or agency worker.
Personally I tnd to give the known good workers a bit of slack with misdemeaners and minor things. Its the layabout always sick always late loudmouths that I will more often "go by the book with"
Title: Re: The Hub
Post by: penguin on 15-08-19, 04:20PM
Staff making tiny errors like scanning one less bag of parsnips out than actually end up in waste cage, or giving someone 25p to much change full investigation, shoplifter walks out with a big bag full of high value stock and all we can do is stand and watch then fill a form in. This company is blaming its shrink issues in the wrong place.
Title: Re: The Hub
Post by: optout on 15-08-19, 08:18PM
@madness

Its good to know that there are people like you out there, 'deciding' when policy should, or shouldn't be followed.

God complex much.
But then I thought God was a fan of the 'sick' and afflicted and not a punisher of them.
Title: Re: The Hub
Post by: lucgeo on 15-08-19, 09:07PM
If there's a book to go by, then everyone should be treated, by the book. You shouldn't just  get to cherry pick who gets disciplinary and who doesn't, merely based on your biased opinion, personal preference or pre decisions that joe's OK, a good worker, I'll let him off with not following correct procedures, but Jim's a bit of a whinger and that limp of his does slow him down, so I'll discipline him for not following the same correct procedure as Joe, with a bit of luck he'll go off again with stress, so I can manage him out of the business. "The meek must go to the wall"
Title: Re: The Hub
Post by: Cleaner1 on 15-08-19, 10:03PM
If one manager follows the disciplinary process to the letter I will let them sack me with no appeal. Until then I will play the stress card everytime I get a slap on the wrist by some lubricated ar**h*le.
Title: Re: The Hub
Post by: forrestgimp on 16-08-19, 04:43PM
The Hub maybe legal while it's being viewed in a centre designated for that purpose but when managers can log on their mobile phone and view the cameras and can zoom in on staff and see what they are viewing on their phones they are going beyond that and are breaking data laws.

Who has told you they can do that lol?
Title: Re: The Hub
Post by: helpme on 16-08-19, 04:46PM
Read about it on another post on here.
Title: Re: The Hub
Post by: madness on 16-08-19, 06:16PM
If there's a book to go by, then everyone should be treated, by the book. You shouldn't just  get to cherry pick who gets disciplinary and who doesn't, merely based on your biased opinion, personal preference or pre decisions that joe's OK, a good worker, I'll let him off with not following correct procedures, but Jim's a bit of a whinger and that limp of his does slow him down, so I'll discipline him for not following the same correct procedure as Joe, with a bit of luck he'll go off again with stress, so I can manage him out of the business. "The meek must go to the wall"
Not the point I was making or the type of colleague I was talking about.
Title: Re: The Hub
Post by: forrestgimp on 16-08-19, 06:19PM
Read about it on another post on here.

Dont believe everything you read on here.
Title: Re: The Hub
Post by: trolleyboy96 on 16-08-19, 07:28PM
The hub doesn’t work like that, my work phone certainly can’t connect to the stores cctv it barely does comms Center....

As for colleague mobile phone use, yes it’s out of hand for all,store manager down to trolley boy, since we went with phones for work it’s the biggest pain in the backside as some just can’t put there phone away! We seem to be the only retailer that allows this, one of those decisions I really wish the company would change back to no mobiles used at work.

Anyway the hub, I have never seen a hub case for this, they are reviewing shrink issues, our store has been on the hub for 2 years and no mobile phone cases have come through.
Title: Re: The Hub
Post by: Roberto on 17-08-19, 09:55PM
I think the Hub will benefit GA's more, hopefully in our store (H,Pool), the managers will be seen, standing around, getting in the staff's faces, having a go at staff on the shop floor in front of customers, always on phones (usually placing bets), all going on breaks together. Half the time rocking horse muck is easier to find than a manager in there
Title: Re: The Hub
Post by: forrestgimp on 18-08-19, 02:06PM
It seems the betting thing is not just my store then, I thought our managers and a few GAs were just inveterate gamblers.
Title: Re: The Hub
Post by: lucgeo on 18-08-19, 03:18PM
One manager and a few colleagues got into a lot of financial difficulties with these gambling sites. Hence another good reason to clamp down on usage whilst working. When they dereased the free daily newspaper down to two, I think I was one of the few who noticed. Really sad sight on break, all sitting on the same table together, all heads down, phones out, without a word of conversation passing between them  :-X

I agree, I don't think I have ever seen staff in any other business, using their phones on shop floor. Some of the younger ones in my old store, used to be playing games on theirs and comparing scores, all related to management or mates of theirs.
Title: Re: The Hub
Post by: Cleaner1 on 18-08-19, 09:18PM
I have my phone on me at all times for recording mangement unreasonable requests, time keeping and noting any holidays booked. Wouldn't know how to use an app. Quite a number of collegues are constantly on the drink, drugs and gambling in my local store. It eases the pain on a daily basis.
Title: Re: The Hub
Post by: gomezz on 18-08-19, 09:31PM
Can't say I get close enough to colleague's phones to see what they are using them for.  Just how hugga-mugga are you people getting?   :o
Title: Re: The Hub
Post by: lucgeo on 19-08-19, 07:52AM
 8-) you'd notice a group of lads all laughing and shouting out their levels, whilst playing in the chiller for an hour or more...on nights the manager and mates going missing for hours sitting outside with their phones on the gaming screen etc...people talk, but not to the SM apparently :-X
Title: Re: The Hub
Post by: forrestgimp on 19-08-19, 09:29AM
Can't say I get close enough to colleague's phones to see what they are using them for.  Just how hugga-mugga are you people getting?   :o

You dont have to be close when they are telling anyone who will listen about the bet they just placed  :D
Title: Re: The Hub
Post by: Cleaner1 on 19-08-19, 10:11AM
The hub was alot of use when the dotcomedy was set alight. The management don't know who they are messing with.
Title: Re: The Hub
Post by: chris9997 on 19-08-19, 12:02PM
it is unlikely that everyone in every store is watched all of the time, because that then doubles the wage bill (1GA to fill + camera operator to watch said task) certain areas will be monitored more no doubt.
Title: Re: The Hub
Post by: forrestgimp on 19-08-19, 03:30PM
If the cameras are the ones they put into our store that supposedly cost over 100k then I wouldnt worry about it they are garbage, Zooming in is digital not optical and as such the picture is like looking at a 90s camera phone when zoomed in you can not see any detail its hit and miss to tell if the people are male or female.

Yep they all record 24/7 and have a 30 day retention so unless Tesco set up a duplicate server center with storage space for all their stores they will be reliant on ours in store so after 30 days its all wiped.

Tesco also have to pay for the licenses to be able to use the fangly dangly system which on ours they have not done in the 2 years we have had it everything except the basics are locked out of use the license even tells you its not a proper one. Once in a while we have to get systems support to come in and update the temporary license key with a different because the entire cctv system stops letting you do anything except view real time footage.

People this is Tesco, they do things half arsed at best and mostly worse than that, any and all shortcuts will be used to save costs so with that in mind stop worrying.

We are supposed to be going onto the hub in september and for it to do what they say we will be needing new cameras and a lot of them I will keep you updated as to if/when we get them.
Title: Re: The Hub
Post by: Preacherpauly on 20-08-19, 03:27PM
They started fitting the extra cameras in my store ready for this hub or whatever it is. A manager already telling staff they will watched and monitored.

Title: Re: The Hub
Post by: King1999 on 20-08-19, 03:57PM
Only monitoring routines around waste,make sure you’ve signed receipts if you buy anything,if you bring anything into the  store get it signed.Don’t store thing to buy later and basically stuff like that......I would say if it’s anything else the manager(s) of those stores are abusing it and probably setting themselves up for a good kicking.Oh and it’s obviously watching the shop floor for tea leaves.Had literature we had to sign for today.....,no mention of mobile phones or anything else along those lines.
Title: Re: The Hub
Post by: NightAndDay on 20-08-19, 05:40PM
I'd be particularly interested in any SMs getting disciplined as a result of the Hub, common consensus is, they're untouchable in terms of being disciplined.
Title: Re: The Hub
Post by: lucgeo on 20-08-19, 06:29PM
 8-) 8-). They know too much  :-X
Title: Re: The Hub
Post by: NightAndDay on 20-08-19, 06:53PM
Most SM's I've seen know nothing, unless you mean they have info that could compromise the higher ups, and that they would be untouchable as to not be chocolate in corporates political peanut butter.
Title: Re: The Hub
Post by: 5fdp on 20-08-19, 07:16PM
I would agree with the previous comment. The new camera system is c**p. It is digital and most cameras only look up and down the aisle they are in. If you stand at the other end of the aisle from the camera you will virtually be a pixel shape. Funny thing is in our store elvis could set up a concert in the middle aisle and no camera could pick him up. He would be a pixel blob. Obviously the smell might be bad but I bet he still has a great voice. Only bangers will get caught with these cameras.
Title: Re: The Hub
Post by: penguin on 20-08-19, 07:54PM
I'd be particularly interested in any SMs getting disciplined as a result of the Hub, common consensus is, they're untouchable in terms of being disciplined.

Has happened on more than one occasion, anyone thinking an S.M is untouchable is wrong, one went fairly recently after a complaint to the S.D resulted in a formal investigation on the manager complained about.
Title: Re: The Hub
Post by: whatajoke2019 on 20-08-19, 10:37PM
It's been in the store I'm going back to for a while; I believe someone has lost their job already over misdemeanours and the people who have a crafty fag, clock out for a break, have their 'entitlement', clock back in and then have another cigarette so they have longer than allowed are also being 'monitored'.
Title: Re: The Hub
Post by: lordadmiral on 20-08-19, 10:50PM
They started fitting the extra cameras in my store ready for this hub or whatever it is. A manager already telling staff they will watched and monitored.
we have our running few weeks now. First letters, with pictures of their faults, inviting pople for investigation meetings been already handed out.
You cant to this, you cant do that, where've you been or doing .... i should get mine for breaching health and safety rules beacuse of the the way i am squashing cardboard ;D
Title: Re: The Hub
Post by: whatajoke2019 on 20-08-19, 11:03PM
Jumping in cages, perchance, to fit more RSU in?  :D

If The Hub had been around a few years back they'd have had plenty of 'evidence' the way I used to imagine jumping on certain people's heads  8-)