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Very Little Helps => Stores => Topic started by: beentheredoneit on 13-08-19, 04:03PM

Title: The Hub
Post by: beentheredoneit on 13-08-19, 04:03PM
Apparently a small store near us has been on the Hub for a few weeks. 14 disciplinary meetings in first two weeks.
Main one seems to be using personal phone whilst working (probably s good thing)
Colleagues now a bit scared of what they will be disciplined for next (possibly not so good).
Title: Re: The Hub
Post by: kaled78 on 13-08-19, 04:43PM
lots of students in my store use there phones to make lists of what stock they need,before they go into the warehouse
Title: Re: The Hub
Post by: King1999 on 13-08-19, 04:47PM
Stalag Tosco we will work you to death......💀
Title: Re: The Hub
Post by: NightAndDay on 13-08-19, 04:53PM
Apparently a small store near us has been on the Hub for a few weeks. 14 disciplinary meetings in first two weeks.
Main one seems to be using personal phone whilst working (probably s good thing)
Colleagues now a bit scared of what they will be disciplined for next (possibly not so good).

It's easily arguable that the ca is using their phones for Tesco productivity apps such as inform and InMoment, unless it's obvious from the footage they were whatsapping etc.
Title: Re: The Hub
Post by: King1999 on 13-08-19, 05:28PM
Yep a company that prefers an app to people,I would say they all could have been using inform......if they are zooming in on screens then isn't that a breach of data protection ....... whose to say they aren't taking pins at the checkouts....just love a company that is running on lack of trust makes me sick every single day,can't just get on with your job anymore hope they get sued along the line the arrogant twats.
Title: Re: The Hub
Post by: Hammer10 on 13-08-19, 05:46PM
They are communists at h/0 his new name is Kim Lewis lol alright comrade isn’t this how it is in Korea and China.bb 1984 now bb2019
Title: Re: The Hub
Post by: Red75 on 13-08-19, 06:03PM
It's there as much to watch staff as much as anything else. No doubt staff will be monitored to see where the business can make more savings. Not surprised by the increase in disciplinaries. These cameras make me feel nervous even though I do little that I see as being wrong. Maybe I could do something that gets me sacked even without meaning to do anything wrong. I know they say that if you've done nothing wrong you've got nothing to fear but I still find their presence sinister. I think of many of us, even though these thi gs maybe relatively minor, have done things that we could have got sacked for.

Title: Re: The Hub
Post by: spike_pkh on 15-08-19, 03:27AM
Its about time people were a bit scared that they will be caught slacking off or breaking policy.. might actually get some productivity now
Title: Re: The Hub
Post by: lucgeo on 15-08-19, 07:51AM
 8-) 8-) One slightest error and a full investigation will ensue...So unless you're Teflon coated, aware of every policy, on a 24/7 available flexibile contract, and related to a senior manager, you'll be in their sights, regardless of how much you may think your indispensable...slightest slip up and your out...you could shout it from the rooftops, what a bloody good worker you are compared to every other slacker in the building, they won't give a diddly s*** mate...your out, replaced by a temp or agency worker.
Title: Re: The Hub
Post by: Cleaner1 on 15-08-19, 09:55AM
lucgeo  :)
Title: Re: The Hub
Post by: thor god of thunder on 15-08-19, 11:21AM
surely watching people on camera isn't legal? or are they just claiming "management" have seen you do xyz?
Title: Re: The Hub
Post by: King1999 on 15-08-19, 11:46AM
Staff are normally productive when they are happy.......oh wait no chance of that is there.
Title: Re: The Hub
Post by: forrestgimp on 15-08-19, 02:43PM
surely watching people on camera isn't legal? or are they just claiming "management" have seen you do xyz?

Why wouldnt it be legal? There are notices up everywhere telling you that images are being recorded its your choice if you dont want to work to Tesco after reading that.
Title: Re: The Hub
Post by: penguin on 15-08-19, 03:00PM
You might find your choice of employment becoming very low if you object to being recorded by a system like the hub as more and more companies are moving over to such systems, we can all see where retail is heading, remote monitoring by the hub or something similar of the staff with one or two managers around to oversee things, monitor anything the hub throws up and deal with any emergency's, and hold the various legal requirements such as drinks licencing etc.
Title: Re: The Hub
Post by: lucgeo on 15-08-19, 03:01PM
Come in number 6!!
Title: Re: The Hub
Post by: helpme on 15-08-19, 03:10PM
The Hub maybe legal while it's being viewed in a centre designated for that purpose but when managers can log on their mobile phone and view the cameras and can zoom in on staff and see what they are viewing on their phones they are going beyond that and are breaking data laws.
Title: Re: The Hub
Post by: madness on 15-08-19, 03:47PM
8-) 8-) One slightest error and a full investigation will ensue...So unless you're Teflon coated, aware of every policy, on a 24/7 available flexibile contract, and related to a senior manager, you'll be in their sights, regardless of how much you may think your indispensable...slightest slip up and your out...you could shout it from the rooftops, what a bloody good worker you are compared to every other slacker in the building, they won't give a diddly s*** mate...your out, replaced by a temp or agency worker.
Personally I tnd to give the known good workers a bit of slack with misdemeaners and minor things. Its the layabout always sick always late loudmouths that I will more often "go by the book with"
Title: Re: The Hub
Post by: penguin on 15-08-19, 04:20PM
Staff making tiny errors like scanning one less bag of parsnips out than actually end up in waste cage, or giving someone 25p to much change full investigation, shoplifter walks out with a big bag full of high value stock and all we can do is stand and watch then fill a form in. This company is blaming its shrink issues in the wrong place.
Title: Re: The Hub
Post by: optout on 15-08-19, 08:18PM
@madness

Its good to know that there are people like you out there, 'deciding' when policy should, or shouldn't be followed.

God complex much.
But then I thought God was a fan of the 'sick' and afflicted and not a punisher of them.
Title: Re: The Hub
Post by: lucgeo on 15-08-19, 09:07PM
If there's a book to go by, then everyone should be treated, by the book. You shouldn't just  get to cherry pick who gets disciplinary and who doesn't, merely based on your biased opinion, personal preference or pre decisions that joe's OK, a good worker, I'll let him off with not following correct procedures, but Jim's a bit of a whinger and that limp of his does slow him down, so I'll discipline him for not following the same correct procedure as Joe, with a bit of luck he'll go off again with stress, so I can manage him out of the business. "The meek must go to the wall"
Title: Re: The Hub
Post by: Cleaner1 on 15-08-19, 10:03PM
If one manager follows the disciplinary process to the letter I will let them sack me with no appeal. Until then I will play the stress card everytime I get a slap on the wrist by some lubricated ar**h*le.
Title: Re: The Hub
Post by: forrestgimp on 16-08-19, 04:43PM
The Hub maybe legal while it's being viewed in a centre designated for that purpose but when managers can log on their mobile phone and view the cameras and can zoom in on staff and see what they are viewing on their phones they are going beyond that and are breaking data laws.

Who has told you they can do that lol?
Title: Re: The Hub
Post by: helpme on 16-08-19, 04:46PM
Read about it on another post on here.
Title: Re: The Hub
Post by: madness on 16-08-19, 06:16PM
If there's a book to go by, then everyone should be treated, by the book. You shouldn't just  get to cherry pick who gets disciplinary and who doesn't, merely based on your biased opinion, personal preference or pre decisions that joe's OK, a good worker, I'll let him off with not following correct procedures, but Jim's a bit of a whinger and that limp of his does slow him down, so I'll discipline him for not following the same correct procedure as Joe, with a bit of luck he'll go off again with stress, so I can manage him out of the business. "The meek must go to the wall"
Not the point I was making or the type of colleague I was talking about.
Title: Re: The Hub
Post by: forrestgimp on 16-08-19, 06:19PM
Read about it on another post on here.

Dont believe everything you read on here.
Title: Re: The Hub
Post by: trolleyboy96 on 16-08-19, 07:28PM
The hub doesn’t work like that, my work phone certainly can’t connect to the stores cctv it barely does comms Center....

As for colleague mobile phone use, yes it’s out of hand for all,store manager down to trolley boy, since we went with phones for work it’s the biggest pain in the backside as some just can’t put there phone away! We seem to be the only retailer that allows this, one of those decisions I really wish the company would change back to no mobiles used at work.

Anyway the hub, I have never seen a hub case for this, they are reviewing shrink issues, our store has been on the hub for 2 years and no mobile phone cases have come through.
Title: Re: The Hub
Post by: Roberto on 17-08-19, 09:55PM
I think the Hub will benefit GA's more, hopefully in our store (H,Pool), the managers will be seen, standing around, getting in the staff's faces, having a go at staff on the shop floor in front of customers, always on phones (usually placing bets), all going on breaks together. Half the time rocking horse muck is easier to find than a manager in there
Title: Re: The Hub
Post by: forrestgimp on 18-08-19, 02:06PM
It seems the betting thing is not just my store then, I thought our managers and a few GAs were just inveterate gamblers.
Title: Re: The Hub
Post by: lucgeo on 18-08-19, 03:18PM
One manager and a few colleagues got into a lot of financial difficulties with these gambling sites. Hence another good reason to clamp down on usage whilst working. When they dereased the free daily newspaper down to two, I think I was one of the few who noticed. Really sad sight on break, all sitting on the same table together, all heads down, phones out, without a word of conversation passing between them  :-X

I agree, I don't think I have ever seen staff in any other business, using their phones on shop floor. Some of the younger ones in my old store, used to be playing games on theirs and comparing scores, all related to management or mates of theirs.
Title: Re: The Hub
Post by: Cleaner1 on 18-08-19, 09:18PM
I have my phone on me at all times for recording mangement unreasonable requests, time keeping and noting any holidays booked. Wouldn't know how to use an app. Quite a number of collegues are constantly on the drink, drugs and gambling in my local store. It eases the pain on a daily basis.
Title: Re: The Hub
Post by: gomezz on 18-08-19, 09:31PM
Can't say I get close enough to colleague's phones to see what they are using them for.  Just how hugga-mugga are you people getting?   :o
Title: Re: The Hub
Post by: lucgeo on 19-08-19, 07:52AM
 8-) you'd notice a group of lads all laughing and shouting out their levels, whilst playing in the chiller for an hour or more...on nights the manager and mates going missing for hours sitting outside with their phones on the gaming screen etc...people talk, but not to the SM apparently :-X
Title: Re: The Hub
Post by: forrestgimp on 19-08-19, 09:29AM
Can't say I get close enough to colleague's phones to see what they are using them for.  Just how hugga-mugga are you people getting?   :o

You dont have to be close when they are telling anyone who will listen about the bet they just placed  :D
Title: Re: The Hub
Post by: Cleaner1 on 19-08-19, 10:11AM
The hub was alot of use when the dotcomedy was set alight. The management don't know who they are messing with.
Title: Re: The Hub
Post by: chris9997 on 19-08-19, 12:02PM
it is unlikely that everyone in every store is watched all of the time, because that then doubles the wage bill (1GA to fill + camera operator to watch said task) certain areas will be monitored more no doubt.
Title: Re: The Hub
Post by: forrestgimp on 19-08-19, 03:30PM
If the cameras are the ones they put into our store that supposedly cost over 100k then I wouldnt worry about it they are garbage, Zooming in is digital not optical and as such the picture is like looking at a 90s camera phone when zoomed in you can not see any detail its hit and miss to tell if the people are male or female.

Yep they all record 24/7 and have a 30 day retention so unless Tesco set up a duplicate server center with storage space for all their stores they will be reliant on ours in store so after 30 days its all wiped.

Tesco also have to pay for the licenses to be able to use the fangly dangly system which on ours they have not done in the 2 years we have had it everything except the basics are locked out of use the license even tells you its not a proper one. Once in a while we have to get systems support to come in and update the temporary license key with a different because the entire cctv system stops letting you do anything except view real time footage.

People this is Tesco, they do things half arsed at best and mostly worse than that, any and all shortcuts will be used to save costs so with that in mind stop worrying.

We are supposed to be going onto the hub in september and for it to do what they say we will be needing new cameras and a lot of them I will keep you updated as to if/when we get them.
Title: Re: The Hub
Post by: Preacherpauly on 20-08-19, 03:27PM
They started fitting the extra cameras in my store ready for this hub or whatever it is. A manager already telling staff they will watched and monitored.

Title: Re: The Hub
Post by: King1999 on 20-08-19, 03:57PM
Only monitoring routines around waste,make sure you’ve signed receipts if you buy anything,if you bring anything into the  store get it signed.Don’t store thing to buy later and basically stuff like that......I would say if it’s anything else the manager(s) of those stores are abusing it and probably setting themselves up for a good kicking.Oh and it’s obviously watching the shop floor for tea leaves.Had literature we had to sign for today.....,no mention of mobile phones or anything else along those lines.
Title: Re: The Hub
Post by: NightAndDay on 20-08-19, 05:40PM
I'd be particularly interested in any SMs getting disciplined as a result of the Hub, common consensus is, they're untouchable in terms of being disciplined.
Title: Re: The Hub
Post by: lucgeo on 20-08-19, 06:29PM
 8-) 8-). They know too much  :-X
Title: Re: The Hub
Post by: NightAndDay on 20-08-19, 06:53PM
Most SM's I've seen know nothing, unless you mean they have info that could compromise the higher ups, and that they would be untouchable as to not be chocolate in corporates political peanut butter.
Title: Re: The Hub
Post by: 5fdp on 20-08-19, 07:16PM
I would agree with the previous comment. The new camera system is c**p. It is digital and most cameras only look up and down the aisle they are in. If you stand at the other end of the aisle from the camera you will virtually be a pixel shape. Funny thing is in our store elvis could set up a concert in the middle aisle and no camera could pick him up. He would be a pixel blob. Obviously the smell might be bad but I bet he still has a great voice. Only bangers will get caught with these cameras.
Title: Re: The Hub
Post by: penguin on 20-08-19, 07:54PM
I'd be particularly interested in any SMs getting disciplined as a result of the Hub, common consensus is, they're untouchable in terms of being disciplined.

Has happened on more than one occasion, anyone thinking an S.M is untouchable is wrong, one went fairly recently after a complaint to the S.D resulted in a formal investigation on the manager complained about.
Title: Re: The Hub
Post by: whatajoke2019 on 20-08-19, 10:37PM
It's been in the store I'm going back to for a while; I believe someone has lost their job already over misdemeanours and the people who have a crafty fag, clock out for a break, have their 'entitlement', clock back in and then have another cigarette so they have longer than allowed are also being 'monitored'.
Title: Re: The Hub
Post by: lordadmiral on 20-08-19, 10:50PM
They started fitting the extra cameras in my store ready for this hub or whatever it is. A manager already telling staff they will watched and monitored.
we have our running few weeks now. First letters, with pictures of their faults, inviting pople for investigation meetings been already handed out.
You cant to this, you cant do that, where've you been or doing .... i should get mine for breaching health and safety rules beacuse of the the way i am squashing cardboard ;D
Title: Re: The Hub
Post by: whatajoke2019 on 20-08-19, 11:03PM
Jumping in cages, perchance, to fit more RSU in?  :D

If The Hub had been around a few years back they'd have had plenty of 'evidence' the way I used to imagine jumping on certain people's heads  8-)

Title: Re: The Hub
Post by: Night Owl on 20-08-19, 11:35PM
Quality on our newly installed system is 4k. Fish  eye lens cameras high up in the rafters, every square inch of shop floor and warehouse is covered. They also have pinch & pull zoom on the display monitor, like on smart phones. Our store is a 26,000 sq foot super store and we have around 100 cameras. A local extra store has around 600 cameras. It has facial recognition to follow known shop lifters continuously during their visit. The systems capability is quite something. Ours took around 3 weeks to install and be operating correctly.
Title: Re: The Hub
Post by: lordadmiral on 21-08-19, 12:57AM
Jumping in cages, perchance, to fit more RSU in?  :D

If The Hub had been around a few years back they'd have had plenty of 'evidence' the way I used to imagine jumping on certain people's heads  8-)
Yes jumping in cages:)...
My worry is that new cctv would be wrongly used. Ex. we have our colleague shoop scrapped, all goods are now on the shop floor in relevant areas (mainly RTC mod or some  trays placed by produce, bakery). You can go there and take what you need. Well, someone in the hub wil just see you taking the item, whitch is free to take and report you for theft.
We had a guy who lost his job for being at wrong place & time so i do belive that something like that will happen again.
Title: Re: The Hub
Post by: chris9997 on 21-08-19, 03:18AM
You are  not to just take goods reduced to clear 1 hour before close the right way I was told was items reduced 1 hour before closing the staff can have free of charge however all items must go through the till and the amount will be removed towards end of tran sactio
n
Title: Re: The Hub
Post by: Preacherpauly on 21-08-19, 09:49AM
It's been in the store I'm going back to for a while; I believe someone has lost their job already over misdemeanours and the people who have a crafty fag, clock out for a break, have their 'entitlement', clock back in and then have another cigarette so they have longer than allowed are also being 'monitored'.
he

The amount of people in mystore who go for a cig before and after their break will be getting meetings. But i fear a few of them will be protected by managers who are close friends
Title: Re: The Hub
Post by: beentheredoneit on 21-08-19, 09:56AM
You are  not to just take goods reduced to clear 1 hour before close the right way I was told was items reduced 1 hour before closing the staff can have free of charge however all items must go through the till and the amount will be removed towards end of tran sactio
n
thats the process -  zeroed out with colleague clubcard. Still seems to be a few teething problems, but seems a lot more straightforward than shop. Main problem we are having is what to do Sundays when we find stock after closing - seems a grey area - and of course stacks of ISB
Title: Re: The Hub
Post by: lordadmiral on 21-08-19, 10:26AM
You are  not to just take goods reduced to clear 1 hour before close the right way I was told was items reduced 1 hour before closing the staff can have free of charge however all items must go through the till and the amount will be removed towards end of tran sactio
n
I know we meant to scan it at the tills but during week days nothing is reduced for staff. Every eveing all cabinets are empty, except sunday (one f**** day) when tills are closed. Our mgr told us to just take it.
Every other day, day staff is simply throwing food away without reducing it. Maybe they just do some reductions for themselves. Nights are not allowed to reduce the stock so we are getting nothing and we trully back to old way, BIN IT.
Title: Re: The Hub
Post by: taliahad on 21-08-19, 03:36PM
I think Tesco will be in danger of having no staff at all if they come down too hard on people.  Reading through this thread reminded me that I made a honest mistake earlier today, we were so very busy and stressful , I forgot to do something that I should have done.  A good manager  would remind me of this mistake but understand the situation at the time and let the matter go because it really isn't very serious but unfortunately we have a bad manager, who prefers the culture of bullying and blame.  It's a shame really because at the end of the day, I get paid the same as everyone else, I get the same bonus as everyone else, which is nothing and my chances of promotion are not affected.  It will however affect my answer when he's desperate for overtime and he wants me to do some.  Here's hoping that we don't have the hub yet and he doesn't find out about it. 
Title: Re: The Hub
Post by: forrestgimp on 21-08-19, 06:44PM
Quality on our newly installed system is 4k. Fish  eye lens cameras high up in the rafters, every square inch of shop floor and warehouse is covered. They also have pinch & pull zoom on the display monitor, like on smart phones. Our store is a 26,000 sq foot super store and we have around 100 cameras. A local extra store has around 600 cameras. It has facial recognition to follow known shop lifters continuously during their visit. The systems capability is quite something. Ours took around 3 weeks to install and be operating correctly.

Have you personally seen this 4k ultra high def output or is it another he said she said scenario? Also where did you get the figures for 600 cameras in one store from because that to me smells of embellishment. I dont doubt you believe what you are being told but I would put money on it not being the case we were told the same thing before ours was put in and the system that supposedly cost in excess of 100k to install 18 months ago bears no resemblance that that at all, Now if you are also telling me that after 18 months Tesco will spend another 1/2 a million quid on the system you describe I would have to call BS on that one.

If you have access to the system take in a flash drive and download some innocuous content with any identifying marks stripped off..I dont know zooming into a shelf or something the other end of an aisle on the system you describe we should be able to see the particles of dust on the items on the shelf.

As for pinch and zoom, Why would Tesco pay for touch screen monitors if you lot are not going to be doing the monitoring because the hub is centralised our brand new monitors that came with the 100k system are worth about 50 quid each and not even wide screen.

Look I'm not totally disbelieving you but what you say you have is not we have and we are going to be on the hub in a couple of weeks.
Title: Re: The Hub
Post by: Night Owl on 21-08-19, 07:26PM
Forest, I have personally been given a demonstration of the capability of our stores system by the SM. I don't have personal access to the system, the cabinet it is housed in is locked, only SM knows how to fully operate the system in our store.
As regards a local Extra store having nearly 600 cameras, it is  a 100,000 sq ft city center store  with one of the worst shrink records in our group,, due to the kind of area it is located in. The 600 cameras figure came from the team of installers who fitted the system in our store.
Title: Re: The Hub
Post by: whatajoke2019 on 22-08-19, 12:36AM
In terms of the Colleague Shop and finding stock I found this on the Help Centre:

In the event that a few items are found on today’s date after 5pm, you will need to scan these in using the old Colleague Shop process and sticker these. As fridges are being removed these will need to be put into a tray in the chiller and a note placed in the duty book to remind the team to clear this down.

This should happen by exception and the numbers of items scanned using this method will be centrally monitored. Duty managers need to feed this back to department managers if excessive product is found, and colleagues will need mentoring and training to improve compliance to the potential reductions routine. It is important these items are not just over stickered with a manual reduction label when found post 5pm and put back into reduction cabinets as they will not scan through the till as Colleague Shop.

Title: Re: The Hub
Post by: merchandiser4u on 22-08-19, 09:58PM
Technology has been around for ages know a few companies who used this since 2015 and its not too expensive just installation part costs the most and data servers for large camera system.

To give you an idea on zoom this is usually the camera make many business's use

https://youtu.be/vIYq-KSfqHg

https://youtu.be/ThOWcR5R6RU

 :D
Title: Re: The Hub
Post by: forrestgimp on 23-08-19, 06:05AM
2 Random youtube videos of a camera test and you want us to believe that its the same technology Tesco are using? My cameras are nothing like those.
Title: Re: The Hub
Post by: beentheredoneit on 23-08-19, 07:36AM
2 Random youtube videos of a camera test and you want us to believe that its the same technology Tesco are using? My cameras are nothing like those.
The hub is being rolled out, so you either have or don't have the new system ....
Title: Re: The Hub
Post by: lucgeo on 23-08-19, 08:30AM
Good job I took redundancy then, otherwise I'd never be out of investigation meetings, for talking ( whilst working, but apparently this is not allowed anymore ) for going in and out of the store, ( my job meant frequent trips to PFS and I took my breaks in my car) for stashing reduced stuff in the back ( on the same shelf as the managers ) for taking more coffee breaks, ( to thaw out from working in freezing conditions in the warehouse) etc...etc...obviously they would overlook the fact that my work was always done, to higher standards than some, my work ethics and going the extra mile for a customer would not be on their tick list, and the only end result they would want, was they got rid of another long serving, old contract employee, who was a constant pain in the arse for sticking up for their colleagues and knowing more than some new managers  :-X
Title: Re: The Hub
Post by: forrestgimp on 23-08-19, 05:15PM
2 Random youtube videos of a camera test and you want us to believe that its the same technology Tesco are using? My cameras are nothing like those.
The hub is being rolled out, so you either have or don't have the new system ....

We get it soon so we shall see wont we.
Title: Re: The Hub
Post by: Whistleblower on 24-08-19, 12:48AM
the rules for CCTV coverage ,  CCTV signs have to be displayed prominently with an email address of the company watching the footage for any queries and to let the general public know they are being filmed, all staff should be told where all the cameras are, and also told the reasons why cctv is being used , if you been spotted doing something wrong on camera but its not one of the reasons why they are using them that can cause a grey area, google ico {information commissioners office} that will give more info on the  use of cctv coverage in the workplace,
Title: Re: The Hub
Post by: Sandy on 24-08-19, 01:16AM
Our store getting more cameras put in they were installing some today on the bws. Are the cameras to watch for shoplifting now the store detectives have gone or to spy on staff ?
Title: Re: The Hub
Post by: Whistleblower on 24-08-19, 02:13AM
next time you go into work find out who is the data controller and ask them what the cameras are used for, you should know who it is because they should have told all staff in your store where all the cameras are and the purpose  of surveillance already, maybe they missed you out,big brother is watching 
Title: Re: The Hub
Post by: lordadmiral on 24-08-19, 10:29AM
Technology has been around for ages know a few companies who used this since 2015 and its not too expensive just installation part costs the most and data servers for large camera system.

To give you an idea on zoom this is usually the camera make many business's use

https://youtu.be/vIYq-KSfqHg

https://youtu.be/ThOWcR5R6RU

 :D
Ok, i seen prices of those Tesco cameras.£ 300 per piece as workers left papers on tills so i had a look at them. Those cams on YouTube cost more way more.  I seen boxes and i can say its not the best equipment on the market.
If someone is having them fitted now just look what brand it was and check online, and post it here as i do not remember.
Title: Re: The Hub
Post by: merchandiser4u on 24-08-19, 07:00PM
Technology has been around for ages know a few companies who used this since 2015 and its not too expensive just installation part costs the most and data servers for large camera system.

To give you an idea on zoom this is usually the camera make many business's use

https://youtu.be/vIYq-KSfqHg

https://youtu.be/ThOWcR5R6RU

 :D
Ok, i seen prices of those Tesco cameras.£ 300 per piece as workers left papers on tills so i had a look at them. Those cams on YouTube cost more way more.  I seen boxes and i can say its not the best equipment on the market.
If someone is having them fitted now just look what brand it was and check online, and post it here as i do not remember.

Surely they say the make and model on the receipt also £300 per camera wow that is a serious amount of money per camera especially if bought in bulk. They will definitely be 4k with optical zoom.

To give you an example I went to hikvision in 2015 (one of the leading brands for commercial use and often rebranded) 1080p native camera for house security. The image is pin sharp even with pinch to zoom and I use Milestone Xprotect on the software side. The cameras were £70 each and have been in use for 4 years solid and not had one crash amazing quality if you are after peace of mind for home security.

Anyway here's a small tip which works with the dome cameras (despite they are dark in colour) if you stand directly below them you can just about see which direction the camera is pointing and what area its covering 😀
Title: Re: The Hub
Post by: lfcni1986 on 24-08-19, 09:27PM
Good job I took redundancy then, otherwise I'd never be out of investigation meetings, for talking ( whilst working, but apparently this is not allowed anymore ) for going in and out of the store, ( my job meant frequent trips to PFS and I took my breaks in my car) for stashing reduced stuff in the back ( on the same shelf as the managers ) for taking more coffee breaks, ( to thaw out from working in freezing conditions in the warehouse) etc...etc...obviously they would overlook the fact that my work was always done, to higher standards than some, my work ethics and going the extra mile for a customer would not be on their tick list, and the only end result they would want, was they got rid of another long serving, old contract employee, who was a constant pain in the arse for sticking up for their colleagues and knowing more than some new managers  :-X
;D ;D If I took redundency from this company there would be no chance of me coming back to frequent a board linked to it, trying to come across as some all knowing Oracle. There's more to life than Tesco, start enjoying life.
Title: Re: The Hub
Post by: NightAndDay on 24-08-19, 11:24PM
You have no idea how entertaining it is watching USDAW and Tesco gradually worsen your working conditions, diminish your dignity and human rights and watch you all put up with it and not fight the power but submit willingly.
Title: Re: The Hub
Post by: slugz123 on 25-08-19, 11:50AM
Quality on our newly installed system is 4k. Fish  eye lens cameras high up in the rafters, every square inch of shop floor and warehouse is covered. They also have pinch & pull zoom on the display monitor, like on smart phones. Our store is a 26,000 sq foot super store and we have around 100 cameras. A local extra store has around 600 cameras. It has facial recognition to follow known shop lifters continuously during their visit. The systems capability is quite something. Ours took around 3 weeks to install and be operating correctly.

Have you personally seen this 4k ultra high def output or is it another he said she said scenario? Also where did you get the figures for 600 cameras in one store from because that to me smells of embellishment. I dont doubt you believe what you are being told but I would put money on it not being the case we were told the same thing before ours was put in and the system that supposedly cost in excess of 100k to install 18 months ago bears no resemblance that that at all, Now if you are also telling me that after 18 months Tesco will spend another 1/2 a million quid on the system you describe I would have to call BS on that one.

If you have access to the system take in a flash drive and download some innocuous content with any identifying marks stripped off..I dont know zooming into a shelf or something the other end of an aisle on the system you describe we should be able to see the particles of dust on the items on the shelf.

As for pinch and zoom, Why would Tesco pay for touch screen monitors if you lot are not going to be doing the monitoring because the hub is centralised our brand new monitors that came with the 100k system are worth about 50 quid each and not even wide screen.

Look I'm not totally disbelieving you but what you say you have is not we have and we are going to be on the hub in a couple of weeks.

Forest I can absolutely assure you these cameras are 4k and images can be digitally manipulated to read content on your phone they are that good.They are always on and always recording.All footage can go back at least 8 weeks with own personal experience.
Title: Re: The Hub
Post by: Whistleblower on 25-08-19, 01:29PM
You have no idea how entertaining it is watching USDAW and Tesco gradually worsen your working conditions, diminish your dignity and human rights and watch you all put up with it and not fight the power but submit willingly.
.   


I tell you 1 thing ,I ain t submitted willingly , having worked for tesco s a certain amount of years  and shown loyalty which sadly for most of us not been reciprocated , my forum name is whistleblower for a reason
Title: Re: The Hub
Post by: Night Owl on 26-08-19, 11:35AM
Our system is HIK Vision.
This is a link to there capability. Very much like our newly installed system.
https://youtu.be/jGgqiarHKWo
Title: Re: The Hub
Post by: lucgeo on 26-08-19, 12:46PM
Good job I took redundancy then, otherwise I'd never be out of investigation meetings, for talking ( whilst working, but apparently this is not allowed anymore ) for going in and out of the store, ( my job meant frequent trips to PFS and I took my breaks in my car) for stashing reduced stuff in the back ( on the same shelf as the managers ) for taking more coffee breaks, ( to thaw out from working in freezing conditions in the warehouse) etc...etc...obviously they would overlook the fact that my work was always done, to higher standards than some, my work ethics and going the extra mile for a customer would not be on their tick list, and the only end result they would want, was they got rid of another long serving, old contract employee, who was a constant pain in the arse for sticking up for their colleagues and knowing more than some new managers  :-X
;D ;D If I took redundency from this company there would be no chance of me coming back to frequent a board linked to it, trying to come across as some all knowing Oracle. There's more to life than Tesco, start enjoying life.

I do apologise...I see you are a new member, I hope you're not a new Tesco employee also, but if you are, I sincerely hope you know everything you need to know to cover every situation you may encounter in the future...as you seem to be of the belief that anyone with an ounce of knowledge or years of experience in most Tesco can, and do, throw at their employees, should be classed as a redundant "know nothing" pertaining to be a "know all".

I have been a member of this site for a number of years, and still have ex colleagues who contact "THIS ORACLE" for advice or information regarding new Tesco initiatives and policies, and I refer to this site for help and guidance from other posters, many of whom are more experienced and knowledgeable than I, ( you'd probably refer to them as "thinking they're God")

So best of luck mate...just remember there's no I in team, as as far as any of your work colleagues feeling the need to help you out in the future.....there's no F in point, as you know it all already.
Title: Re: The Hub
Post by: lordadmiral on 27-08-19, 09:37AM
Technology has been around for ages know a few companies who used this since 2015 and its not too expensive just installation part costs the most and data servers for large camera system.

To give you an idea on zoom this is usually the camera make many business's use

https://youtu.be/vIYq-KSfqHg

https://youtu.be/ThOWcR5R6RU

 :D
Ok, i seen prices of those Tesco cameras.£ 300 per piece as workers left papers on tills so i had a look at them. Those cams on YouTube cost more way more.  I seen boxes and i can say its not the best equipment on the market.
If someone is having them fitted now just look what brand it was and check online, and post it here as i do not remember.

Surely they say the make and model on the receipt also £300 per camera wow that is a serious amount of money per camera especially if bought in bulk. They will definitely be 4k with optical zoom.

To give you an example I went to hikvision in 2015 (one of the leading brands for commercial use and often rebranded) 1080p native camera for house security. The image is pin sharp even with pinch to zoom and I use Milestone Xprotect on the software side. The cameras were £70 each and have been in use for 4 years solid and not had one crash amazing quality if you are after peace of mind for home security.

Anyway here's a small tip which works with the dome cameras (despite they are dark in colour) if you stand directly below them you can just about see which direction the camera is pointing and what area its covering 😀

Well i simply forgot name of it as it was hile a go and i didnt pay much attention. Neverless the £300 price show that those cameras are only at best mid range products, maybe 8x zoom at most.
I have reolink cctv NVR with 2 wireless(1080p, 4x zoom) cams and it cost me little bit over £300 few year ago. So tesco doesnt have anything high end in da house especially if you lok at prices of 4k-32x zoom cams, £1k even £2k .....
Title: Re: The Hub
Post by: checkoutmonkey on 27-08-19, 02:46PM
Remember though that Tesco is buying shed loads of these cameras, they will not be paying anywhere close to the RRP per unit, so just because they paid £300 each, doesn’t mean that any of us could go and get the same camera for the same money
Title: Re: The Hub
Post by: johnnybravo on 19-09-19, 10:27AM
Hi all.
I post this for my mate. He's been working at one of the shops for a few years now and he was always happy there and being in good relationship with the managers which seem to appreciate his hard work.
However, now he had a letter saying that he needs to be investigated for something that he's not sure what it is? The letter says : hub investigation- failure to verify a signature? He asked his line manager what is this but he didn't want to give any details until the hearing next week. Now my mate is stressing he can lose his job. Do you know what is this allegation as he doesn't remember doing anything wrong? Can he lose his job?
This is sad as he always took pride in his job and tried to do it as best as he could while other colleagues are out on fags or coffees all the time and no one from the management seemed to bother telling them. Now he's stressed and feels watched all the time at work.
Please advise us if u can.
Thanks,

Jonny
Title: Re: The Hub
Post by: lucgeo on 19-09-19, 10:41AM
Dear god, could that be any more ambiguous  8-)

Is he on the backdoor, or does he deal with sending stock back, either by courier or Tesco delivery van driver, such as high value, plastic wrapped cages. He must do something that requires a signature, doing his job.
Get him to speak to a rep for guidance, or if not in union, a fellow colleague with a bit of nowse about them. Ask for time before the meeting, to view any footage they have, so as to prepare for the meeting.
Title: Re: The Hub
Post by: johnnybravo on 19-09-19, 01:43PM
That's the thing, he doesn't remember having to verify signatures in his job. He's a shop floor worker but does help dotcom and the tills when asked. The only time when he remembers dealing with signatures is sometimes when people use credit cards and they have to sign the receipts. No handling valuables or something like this...
That's so unfair to treat people like this, especially the ones who are proudly doing their job properly. He has colleagues which constantly cheat when taking breaks and going for fags alot etc and no one bothers them. Also there is a shoplifter's heaven there, the camera people never catch them out.
Thanks.
Title: Re: The Hub
Post by: lackofinterest on 19-09-19, 08:55PM
too busy watching staff to worry about shoplifters!!
Title: Re: The Hub
Post by: King1999 on 19-09-19, 10:41PM
The hub.....so what’s it doing to stop shoplifters not heard anything.....the fact that you can’t touch them anymore says it all.Carry on nicking, we will just persecute staff trying to do the jobs of 5 or 6 people.Stinks just like 100% of everything they do now.
Title: Re: The Hub
Post by: whatajoke2019 on 20-09-19, 12:36AM
What was he meant to have signed for but 'apparently' didn't?

Title: Re: The Hub
Post by: lucgeo on 20-09-19, 07:03AM
I think if it's coming from "the hub" it's possibly a routine, rather than a credit card signature, which is rare, when was the last time he had one off them, and even then I'd imagine it would be a store issue, rather than a hub surveillance.

It may be something as simple as signing, or getting a receipt signed, for a staff purchase. It's an uneccesary worrying time for him, with all the cloak and dagger involved, I would suggest he prepares himself, and gets a rep arranged, then take it from there. But my advice would be he asks to see any footage they have, prior to the meeting taking place.
Title: Re: The Hub
Post by: whatajoke2019 on 20-09-19, 02:45PM
My understanding with The Hub is high risk/high value areas automatically detect a presence and record said person/people within that area until they leave again.

Then said footage is reviewed and the SM is emailed a copy of the video, along with the 'allegation' of why it needs to be investigated.

Assuming it's something as simple as not signing a receipt for a colleague purchase then it feels somewhat draconian; I imagine there are a fair few times when people have forgotten but it doesn't mean they are walking out the door without paying.

Title: Re: The Hub
Post by: Theodore on 21-09-19, 06:52PM
Cashiers have had hub interviews about not checking signatures properly when taking card payments. He'll get a warning and be told to be more careful in future.  I doubt it was a one off.
Title: Re: The Hub
Post by: Nomad on 21-09-19, 07:47PM
Are there still those who make card payments requiring a signature ?  I thought it was £30 or under swipe if over enter PIN.
Title: Re: The Hub
Post by: whatajoke2019 on 21-09-19, 11:05PM
Nomad if you have a valid medical reason as to why you can use Chip & PIN you're able to get a swipe & signature card from your bank or building society; I imagine some foreign credit and debit cards also revert to a signature when used for payments over here in the U.K and Ireland.

There's also the possibility to sign for your transaction if the PIN terminal fails to read the chip three times but I don't know if that's longer the case.
Title: Re: The Hub
Post by: Splat on 22-09-19, 07:35AM
Yes, tends to be foreign cards. The problem with that is that most people don't bother to sign their cards either so it's difficult to verify!!
Title: Re: The Hub
Post by: Welshie on 22-09-19, 10:24AM
Most fuel cars still require a signature.
Title: Re: The Hub
Post by: Redshoes on 22-09-19, 03:45PM
All speculation just now but I have heard of managers getting into trouble via the hub over waste prints. Waste needs to be seen and signed for before it goes in the waste cage.
Title: Re: The Hub
Post by: Nomad on 22-09-19, 06:17PM
Thank you gentlemen for enlightening me Re: signatures.
Title: Re: The Hub
Post by: lucgeo on 22-09-19, 06:26PM
Err...Nomad, do you want to rethink that, before you get a stiletto hurtling your way  8-)

Administrator Comment My bad, ladies & gentlemen. :-[
Title: Re: The Hub
Post by: whatajoke2019 on 22-09-19, 09:58PM
It's true in terms of waste being visibly verified by a manager and checked off in front of the camera before being thrown away.

Given the smell of some of the waste cages you'd have to be pretty damn determined to dig through that to find stuff you've nicked to take home at the end of the shift!  ???

Fuel cards requiring a signature reminds me of my PFS days, long before Chip&PIN became the 'norm'; we had a spate of finding e Top Up cards in our 24 hour pumps-couldn't work out why until I tried one one day and it turned out to be skimmed fuel cards that had been copied across  :thumbdown:
Title: Re: The Hub
Post by: Rumblerumble on 24-09-19, 09:23PM
Is the hub being installed in the PFS
Our.PFS staff have run of the mill, sit on till, eat sweets, drink coffee and play on their phones
Title: Re: The Hub
Post by: alf on 24-09-19, 10:01PM
The audicity.
Title: Re: The Hub
Post by: Siwel123 on 25-09-19, 09:45AM
to be honest I don't see the problem in them doing that if all jobs are completed and there's no customers.  After about 7.30 our pfs is pretty dead so I don't begrudge them chilling out once they've started the cleaning routines.
Title: Re: The Hub
Post by: forrestgimp on 25-09-19, 04:51PM
Is the hub being installed in the PFS
Our.PFS staff have run of the mill, sit on till, eat sweets, drink coffee and play on their phones

It didnt go into ours and there are no plans to put it in.
Title: Re: The Hub
Post by: Cleaner1 on 26-09-19, 10:32AM
The hub.....so what’s it doing to stop shoplifters not heard anything.....the fact that you can’t touch them anymore says it all.Carry on nicking, we will just persecute staff trying to do the jobs of 5 or 6 people.Stinks just like 100% of everything they do now.

True!
Title: Re: The Hub
Post by: BinnieBob on 28-09-19, 11:04PM
Anyone know how the hub identifies people by name and knows their login numbers for checkouts?  Seems odd to me.
Title: Re: The Hub
Post by: Redshoes on 29-09-19, 03:58AM
They don't need to know your name. They can just identify a time and date where a transaction is over/short. Might have pictures of people but I gather it's close up of hands and till drawers at checkouts. This will tie in with stores overs/shorts normal tracking. This is probably where the name is highlighted. Stores investigate and track anything +/- £10 anyway, this is not new, they always have done. The new part might be CCTV verification. Some stores look at CCTV anyway, mostly its done for high value or simply strange. Can see if colleague victim of scam too so can be used identify customer deliberate scams but again this is not new. So, the tills identify a till short to an individual transaction, the hub don't need to know people's names but the information they pass to store will enable stores to know who it is.
Title: Re: The Hub
Post by: BinnieBob on 29-09-19, 04:36AM
Just had an investigation myself, they read the statement from the hub, which gave my log in number which then was linked to my name. I asked how they would know that, and was just told it's very clever. (Which I took to mean they don't know). It wasn't related to a till short, or anything else to do with working on checkouts.
Title: Re: The Hub
Post by: forrestgimp on 29-09-19, 07:51AM
They obviously have access to the back end system and can find out from the time and date what your login number is and its a short step to getting your name from that. As for the close up of your hands and till draw....... Afraid not it shows everything including the items being put on the belt.
Title: Re: The Hub
Post by: trolleyboy96 on 29-09-19, 09:29AM
The hub/cctv system is fully connected to the checkout data and cash office system in regards to cash office it’s around the self weighing part so a “hub” case can be reviewed when the till is lighter than expected. 

Using the hub search you can search via, till number, operator number, product, receipt number etc numerous search functions.

Ultimately the hub will connect to deli scales, car park parking cameras, incident reporting will be on there, even pda’s so they can see manual reductions, I’m sure there’s other systems I’ve mussed. But will connect to everything. 
Title: Re: The Hub
Post by: Whistleblower on 29-09-19, 09:56AM
Why is everybody going on about cameras, everybody should know where every camera is and all the reasons why they are being used, this is part of the data protection act., every store should have a data controller, so any queries about cameras ask him/her
Title: Re: The Hub
Post by: spacerman on 29-09-19, 10:24AM
Why is everybody going on about cameras, everybody should know where every camera is and all the reasons why they are being used, this is part of the data protection act., every store should have a data controller, so any queries about cameras ask him/her

And what if you ask who the data controller is only to have a blank expression given back?
Title: Re: The Hub
Post by: Whistleblower on 29-09-19, 10:50AM
Why is everybody going on about cameras, everybody should know where every camera is and all the reasons why they are being used, this is part of the data protection act., every store should have a data controller, so any queries about cameras ask him/her

And what if you ask who the data controller is only to have a blank expression given back?
   well you should not get a blank expression.because then they are breaking the law,read up on the data protection act 2018, ,, because when you do you will realise how many laws they have broken, I reported my store to ico , Don t put up with it,report them
Title: Re: The Hub
Post by: Whistleblower on 29-09-19, 04:43PM
Under the data protection act 2018 I reported my store to ico for beaches to the act

1  management have to tell you where every camera is and the reasons why these cameras are being used.if you 've been told its for staff safety.pilfering by staff and shoplifters, they then can t discipline you for any other reason, and you must on your records signed that you have been made aware of above

2. At every entrance you must have a large sign saying that you are entering an area where cctv coverage is being used, so for example their should be a sign at the entrance of the warehouse, and these signs should tell you is watching with their contact details and how to contact them, 

My store has done  none of the above,
Title: Re: The Hub
Post by: BinnieBob on 30-09-19, 05:57AM
They obviously have access to the back end system and can find out from the time and date what your login number is and its a short step to getting your name from that. As for the close up of your hands and till draw....... Afraid not it shows everything including the items being put on the belt.
How does that work after a shift is finished and you have clocked out?
Title: Re: The Hub
Post by: forrestgimp on 30-09-19, 12:37PM
Not what you are asking? Everything on cctv is kept for 30 days so they can review it and see what you were doing anytime in that time frame.
Title: Re: The Hub
Post by: lordadmiral on 30-09-19, 08:16PM
Under the data protection act 2018 I reported my store to ico for beaches to the act

1  management have to tell you where every camera is and the reasons why these cameras are being used.if you 've been told its for staff safety.pilfering by staff and shoplifters, they then can t discipline you for any other reason, and you must on your records signed that you have been made aware of above

2. At every entrance you must have a large sign saying that you are entering an area where cctv coverage is being used, so for example their should be a sign at the entrance of the warehouse, and these signs should tell you is watching with their contact details and how to contact them, 

My store has done  none of the above,

Well we already received messages about what people do during work. For example using phone. Dancing on the aisle. Walking around and talking.....
Title: Re: The Hub
Post by: Cleaner1 on 30-09-19, 09:37PM
ohh well there is no cameras in the chill where i work  :)
Title: Re: The Hub
Post by: whatajoke2019 on 30-09-19, 10:13PM
If access to The Hub is being used to 'monitor' colleagues for having the audacity to acknowledge one another rather than Mr Smackhead who pays a regular visit to the meat aisle and helps himself to expensive steaks then it says it all in my opinion!
Title: Re: The Hub
Post by: lucgeo on 01-10-19, 08:53AM
Under the data protection act 2018 I reported my store to ico for beaches to the act

1  management have to tell you where every camera is and the reasons why these cameras are being used.if you 've been told its for staff safety.pilfering by staff and shoplifters, they then can t discipline you for any other reason, and you must on your records signed that you have been made aware of above

2. At every entrance you must have a large sign saying that you are entering an area where cctv coverage is being used, so for example their should be a sign at the entrance of the warehouse, and these signs should tell you is watching with their contact details and how to contact them, 

My store has done  none of the above,

Well we already received messages about what people do during work. For example using phone. Dancing on the aisle. Walking around and talking.....

So it's the spy in the sky...got nothing to do with security etc...just reporting people to the management who should be able to manage these situations, without the aid of big bro!

Using phone...managers
Walking around and talking...managers
Dancing in the aisle?? ...nah! more likely running round like headless chickens, whilst the managers are on their phones, walking around and talking.

However, if a CA is reported for dancing in the aisle, they should be commended for being so upbeat! Unsure why this is a need to be reported to the store?? Seriously??

"This is an investigation into you dancing in the aisle, what say you??"
" It's proven by the CCTV footage, you were in fact, dancing in the aisle and we're moving on to a disciplinary for you being happy in work"  :-X
Title: Re: The Hub
Post by: lackofinterest on 01-10-19, 04:43PM
it's ok for managers to 'dance' at the front of the store for some charity thing! so if you wanna dance then carry on dancing :)
Title: Re: The Hub
Post by: Thatgirl5618 on 02-10-19, 01:08PM
I have just had a "hub" investigation. I'm Team Support on checkouts. A couple of weeks ago, a reduced item would not scan, the operator put their light on, I used inform app to reduce the item, it was fresh chicken reduced to clear. This generated a hub investigation, in my meeting I was told that, they could not see the reduction label and was questioned why I reduced it. When I explained that it was a reduction that would not scan I was told, they could not make this out on the camera, and accused me of reducing items, that should not be reduced basically. It was until they also investigated the operator as well, they concluded it was genuine.

Another colleague of mine also received a hub investigation as she was scanning items on checkout a 45p tin of fruit did not register. The hub also picked this up. She had been making conversation with her customer, hence why this tin of fruit was accidental not scanned. She was giving a warning, for failure to scan all items . So beware when scanning, make sure you scan everything, this even pick up a 10p item not scanned.

These are just 2 prime examples of Tesco watching everything we do.
Withing five weeks, 9 checkout staff, have had a hub investigation, the craziest was for a cashier, going to exchange milk for a customer (bearing in mind, her checkout was literally right next to the milk), she left her tills unattended for no longer than 10 seconds, and had a hub investigation, for leaving her till unmanned.

Even if you sneeze it looks like the hub will pick this up
Title: Re: The Hub
Post by: optout on 10-10-19, 11:43PM
Has the hub picked up on any H&S issues, for example cages of frozen food out of cold chain?
Is the Hub there for purely financial issues, or is it to pick up the likes of H&S issues as-well?
Title: Re: The Hub
Post by: Redshoes on 11-10-19, 07:33AM
Leading on from a comment on another thread.
What about staff searches and the hub, are they still done?
Is the introduction of the hub related to speculation of some of the manager roles being reduced? Service manager role has been talked of in past few days?
Title: Re: The Hub
Post by: NightAndDay on 11-10-19, 07:57AM
From the sounds of it, the hub is there to ensure compliance for work practices from floor level staff. In other words, to make it easier to dismiss people without having to pay out redundancy.
Title: Re: The Hub
Post by: taliahad on 11-10-19, 01:15PM
Thatgirl5618, this is crazy, you can't run a company like that and they will not get the best out of their staff if they do.  What was the lady who got the milk for the customer supposed to say?  "Sorry customer, I can't I can't exchange that milk for you, even though it's practically within my reach, I'm not allowed off my till, this is procedure?"

We had a similar situation in our store when a dim witted checkout manager decided that checkout staff could not leave their till a second before the end of their shift.  That worked right up until someone stopped scanning, politely told the customer that someone would be along to take over soon and this was how tesco wanted things done.  After that incident, we went back to closing down at a sensible time.   
 
There is a nasty, nasty blame culture in tesco and it's very toxic. They would do well to remember that staff are also customers, so are their family, friends and neighbours and people talk and reputation gets around. 
Title: Re: The Hub
Post by: forrestgimp on 11-10-19, 02:38PM
We just got it and its centered around tills and the waste cages. We got a load of new cameras all except 4 on the tills, the other 4 are 1 on the waste cage to make sure waste routines are being done 1 on the make up cabinets and it alerts cctv (the hub) anytime anyone put their hands near the makup and 2 on spirits one at either end again alerting cctv should anyone pick a bottle up.

We get a shed load of alerts for what seems just about anything including PFS which I was led to believe was not included but it is it also does dot com when they sell something expensive.

Title: Re: The Hub
Post by: Preacherpauly on 11-10-19, 07:34PM
Under the data protection act 2018 I reported my store to ico for beaches to the act

1  management have to tell you where every camera is and the reasons why these cameras are being used.if you 've been told its for staff safety.pilfering by staff and shoplifters, they then can t discipline you for any other reason, and you must on your records signed that you have been made aware of above

2. At every entrance you must have a large sign saying that you are entering an area where cctv coverage is being used, so for example their should be a sign at the entrance of the warehouse, and these signs should tell you is watching with their contact details and how to contact them, 

My store has done  none of the above,

I'd be surprised if any store went through these steps for their staff. One manager was literally licking his lips at the thought of disciplining staff when the hub came in.
Title: Re: The Hub
Post by: taliahad on 12-10-19, 08:53AM
Preacherpauley, that manager is a bully and bullies should be reported for bullying. 
Title: Re: The Hub
Post by: Rumblerumble on 15-10-19, 05:16PM
2 weeks in and our Store has 6 Hub Investigations
One petty one for a cashier laccidently missing 1 item when scanning a customers shopping
Title: Re: The Hub
Post by: madness on 15-10-19, 05:25PM
The other 5?
Title: Re: The Hub
Post by: Long gone on 15-10-19, 05:51PM
Anyone else think that the “Hub” is just a ridiculous yet easy way to get rid of old full time staff for the most absurd reasons so that they get replaced by newer ones ?
“ ok we saw you on camera talking to your customer on the till, that’s now gross misconduct....you’re fired”
Title: Re: The Hub
Post by: NightAndDay on 15-10-19, 05:53PM
If dismissals have arose through the hub and the hub turns out to be breaking data protection laws, all the people dismissed through the hub will have a plausible case for unfair dismissal.
Title: Re: The Hub
Post by: lordadmiral on 15-10-19, 06:43PM
2 weeks in and our Store has 6 Hub Investigations
One petty one for a cashier laccidently missing 1 item when scanning a customers shopping
But how the hell they seen that. So they purposelly watched the cashier all the time? counted every item, watched every move?