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Very Little Helps => Stores => Topic started by: londoner83 on 14-05-19, 08:27AM

Title: Stock/Merchandising
Post by: londoner83 on 14-05-19, 08:27AM
How is everyone getting on with the new routines with a lower headcount?
Title: Re: Stock/Merchandising
Post by: Overworked1 on 14-05-19, 08:55AM
All fine here lalalalala
Title: Re: Stock/Merchandising
Post by: Squeeler on 14-05-19, 10:43AM
How is everyone getting on with the new routines with a lower headcount?
until they tell you about the up coming Range Resets... then how are you going to cope... they always equate to huge moves.... they’re axing 8000 products ... good luck you guys... I’m going to sit at home having just lost my job as a space ranger... and watch this house of cards come crashing down...
Title: Re: Stock/Merchandising
Post by: HelpME23 on 14-05-19, 11:13AM
Have  the new stock control routines come down to other shops? We were meant to start on Sunday and still there’s no instant gap resets or targeted counts to do, and the gap window has remained the same
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 14-05-19, 03:07PM
In my store, a large extra, theres two of us 6-2, yesterday and today we’ve left counts because we ran out of time.

Gap window for us is open all day though no instant reset (though I am scanning through the old gap scan because low function takes too long.) Don’t see why we need individual labels for every gap, they look c**p anyway. Replenishment is so poor in my shop that this 8-11 expected gap window isnt big enough, yesterday I started gaps at 8 and searched until 1, today I finished searching at 12.

In terms of OSI we took until 7 yesterday and 8 today (fully investigating one aisle today) and that wasn’t with all the delivery overs decked, so it’ll run later too probably.

I havent done counts but it appears more drop down as the day goes on. Far too many for us as a fresh team. Then with consumables still dropping which I thought we got rid of. Then high value as well. Just not enough time.

When is Fresh Gap scan meant to be done, I thought 3-5pm but my manager says we have to do it in our mroning routines.

We also haven’t officially been told our bew routines yet, I justknow it from a document on here. We didn’t do the Week 3-11 event of OSI either so our backstocks are wild.
Title: Re: Stock/Merchandising
Post by: msl1791 on 14-05-19, 03:21PM
In my store, a large extra, theres two of us 6-2, yesterday and today we’ve left counts because we ran out of time.

Gap window for us is open all day though no instant reset (though I am scanning through the old gap scan because low function takes too long.) Don’t see why we need individual labels for every gap, they look c**p anyway. Replenishment is so poor in my shop that this 8-11 expected gap window isnt big enough, yesterday I started gaps at 8 and searched until 1, today I finished searching at 12.

In terms of OSI we took until 7 yesterday and 8 today (fully investigating one aisle today) and that wasn’t with all the delivery overs decked, so it’ll run later too probably.

I havent done counts but it appears more drop down as the day goes on. Far too many for us as a fresh team. Then with consumables still dropping which I thought we got rid of. Then high value as well. Just not enough time.

When is Fresh Gap scan meant to be done, I thought 3-5pm but my manager says we have to do it in our mroning routines.

We also haven’t officially been told our bew routines yet, I justknow it from a document on here. We didn’t do the Week 3-11 event of OSI either so our backstocks are wild.

To be honest, the person who thought up the timings on when to do what haven't a clue. High value counts between 1-2pm? Have they ever worked the aisle before? Is there only 2 of you doing 6-2 on ambient and non food?  Just go by what feels best in your daily workload. It will fall into place soon, everything is still red raw. With the gap scan, it resets when you do it via the exceptions screen. Worked for us. I o my use the old way, if I found any instores  all fresh routines are afternoon only. Your manager didn't know much!
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 14-05-19, 03:27PM
2 for Fresh/Grocery then 2 for Non-Food. Non Food leave at 12.
Title: Re: Stock/Merchandising
Post by: msl1791 on 14-05-19, 03:45PM
So no fresh food after 2pm until the potential reductions start in the evening?
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 14-05-19, 03:47PM
Pretty much yep
Title: Re: Stock/Merchandising
Post by: msl1791 on 14-05-19, 04:01PM
Wow.  Someone hasn't done the job right...amazing how the SM hasn't picked up on it, as they should have signed it off. Oh well, it will get picked up on the heat map in time.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 14-05-19, 04:04PM
Apparently “that’s what the heat map says”. I questioned if we got the rught heat map but I’m told it’s right
Title: Re: Stock/Merchandising
Post by: msl1791 on 14-05-19, 04:22PM
Well, you are correct in what you saw on here with the routines. You have been fobbed off, but its your boss and SM who will get called up for it.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 14-05-19, 04:31PM
Are you Stock Control too msl? How are things in your place?

Also, we keep getting service calls to checkouts, and managers asking us to do other things (yesterday pack bread, today pack papers), are we meant to be taken out of Stock Control now? It’s taking chunks out of our time and we’re already struggling.
Title: Re: Stock/Merchandising
Post by: HelpME23 on 14-05-19, 04:33PM
Anonymous, you definitely shouldn’t have to do that! In our store stock control aren’t to be called on for anything outside of stock control. It’s been that way since I started but especially now on less hours
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 14-05-19, 04:36PM
We always get taken away, always have, our manager tells us we have to go. My previous manager would never have allowed it but our current one just gets walked over by others and so we go. Can be left on checkouts for ages and its just losses of time we never see back.
Title: Re: Stock/Merchandising
Post by: msl1791 on 14-05-19, 05:13PM
Are you Stock Control too msl? How are things in your place?

Also, we keep getting service calls to checkouts, and managers asking us to do other things (yesterday pack bread, today pack papers), are we meant to be taken out of Stock Control now? It’s taking chunks out of our time and we’re already struggling.


Yes I am. It's going fine to be honest. Early days yet, but we are coping with the new routines. We are working with each other, as things are so tight now, if for argument sake one went sick or on holiday who would so the work. But seeing another post about being pushed to other areas, that's awful but not surprising. Don't get stressed, if your seen as trying your best, that's all that matters. I seriously think that it's been done wrong and you have been lied to over routines and heatmap. At the end of the day, your not paid to worry, get stressed, that's your boss and higher ups fault if they can't get things correct. Frustration as it seems, I've learnt not to worry.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 15-05-19, 10:17AM
What size of store are you in and how many of you are in doing what hours? Similar to mine?
Title: Re: Stock/Merchandising
Post by: msl1791 on 15-05-19, 12:23PM
Superstore

2 grocery 2 non food 2 fresh. 6am-9pm    5 days a week varied hours. 8 am weekends, as per heatmap and routine document
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 15-05-19, 08:16PM
How many would you have in for the 6-2 slot Mon-Fri. We used to have 4 in Food (Grocery and Fresh) and 3/4 Non-Food. But our 2 in Food got made redundant, we’re a large extra, and you’re a superstore still with 4 across where we now have only 2. Sounds like ours is severely messed up. Like have people we need been made redundant?
Title: Re: Stock/Merchandising
Post by: msl1791 on 15-05-19, 08:42PM
2 on grocery early, 2 on fresh afternoon, 2 non food.  But grocery and non food work together.  All this is spread over 7 days.  Some of these positions are only small hours, some are more.  But it's a mix of all helping out each other.  No day is easy now to be honest.  Just feel your store has not been thought through.  I would still challenge your boss over the heat map.  If they don't, it shows they have something to hide, and they're not being open and honest.  But when are some of the higher levels honest!
Title: Re: Stock/Merchandising
Post by: Tommo1961 on 16-05-19, 09:26AM
How is everyone getting on with the new routines with a lower headcount?
Hi.  We are really struggling to be honest.  Still doing grocery overs on Monday at 9am.  Didn’t complete counts and have all breaks. Tues was better but still hard going( consumables + high value) on top of all fresh counts.  Only 2 on for fresh and grocery.  Not sure how the workload has decreased to be honest.  Also are any stores stock control doing the grocery job 14? As this seems to be added to our workload??  Not had briefing on new routines either .
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 16-05-19, 10:01AM
Going the same here Tommo, we aren’t doing Job14 though. Really the only thing it feels is gone is mismatches. We strugged to get round to hitting the targets or fresh overs/lows/counts before all this anyway. We left some counts on Monday and Tuesday. We haven’t had our briefing.
Title: Re: Stock/Merchandising
Post by: Tommo1961 on 16-05-19, 10:22AM
Glad it’s not just me then!  I know the scheduled grocery has gone and miss match. But would like to know who trialled this?  I’m the most experienced and I don’t mess around just keep going and I found it hard.  If some stores are managing I’d love to know how they are doing it? Is there something I don’t know?  Grocery overs. Grocery gaps. Fresh counts. Fresh gaps. Fresh overs.  (Low lines on fresh )  high value n consumables.  If you don’t finish who picks up what’s left??  Any help appreciated.
Title: Re: Stock/Merchandising
Post by: fscer on 16-05-19, 11:01AM
It was picked up in a local store to me which on the trial. Just looks like they ignored it. Cutting costs is all their interested in.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 16-05-19, 01:08PM
Glad it’s not just me then!  I know the scheduled grocery has gone and miss match. But would like to know who trialled this?  I’m the most experienced and I don’t mess around just keep going and I found it hard.  If some stores are managing I’d love to know how they are doing it? Is there something I don’t know?  Grocery overs. Grocery gaps. Fresh counts. Fresh gaps. Fresh overs.  (Low lines on fresh )  high value n consumables.  If you don’t finish who picks up what’s left??  Any help appreciated.

We told our manager we hadn’t finished. The counts were just left uncomplete. He questions us as to why and we say this just isn’t working, there’s not enough time.
Title: Re: Stock/Merchandising
Post by: trolleyboy96 on 16-05-19, 01:29PM
Our store hasn’t started the overs from night fill yet, focus on gapscan and target counts. But none of the stock control vacancies have been filled, so it’s the stock manager while on duty doing bits and the admin ast as there’s no recruitment picking up other bits, it’s a shambles to be honest but they are trying.
Title: Re: Stock/Merchandising
Post by: King1999 on 16-05-19, 01:38PM
Overs aren't getting done properly,frozen hasnt been touched and the expectation of having everything investigated by the end of the week is a joke,in our store one person (the only person)starting at 6 to me already putting you on the back foot,been doing the targeted counts aswell as gaps and that's pretty much it.Just seems it was all based on lies to get rid of people.....no surprise there.
Title: Re: Stock/Merchandising
Post by: trolleyboy96 on 16-05-19, 01:43PM
Our structure is one on 6-11, fresh stock 12-5, then pr scanners x2 in the evening, Saturday it’s oddly 8-12, fresh 3-8 gaps and target counts then pr and then 1 pr scanner 5-9, tight isn’t the right word to be honest!! Merchandiser role not filled been told it’s sun-wed 4-9:30.
Title: Re: Stock/Merchandising
Post by: Overworked1 on 16-05-19, 02:46PM
We have no structure
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 16-05-19, 05:02PM
Our structure is both of us in at 6. 6-between 8 and 9 is OSI, and that’s not including WS or FF overstock. I go to gap scan which takes until around (after) 12 while my colleague does Fresh Gaps and all targeted counts that drop down which takes my colleague the rest of the shift. I jump in and help with counts after doing 535s which takes from around 12-1 usually. Loads of discontinues each day. All while being serviced called and/or packing out areas, just something taking us away from routines. I am now refusing to go to checkouts. Team Leaders said they were reporting me for not going, told them to send the store manager to me and I’d discuss it.

We have PR scanners in 5-9, x2 some nights x3 others. No staff in place for weekend Stock Control yet.
Title: Re: Stock/Merchandising
Post by: Ashbeck on 16-05-19, 05:56PM
Our Grocery OSI is being supported by people doing overtime because there aren’t enough hours in the structure for our large store. Fresh and non-food has been quite easy even with vacancies. It’s gone quite smoothly in our store but we had made head start with some things so we were in a good place for Monday. We lost 4 FT and 4 PT stockies.
Title: Re: Stock/Merchandising
Post by: msl1791 on 16-05-19, 08:43PM
Glad it’s not just me then!  I know the scheduled grocery has gone and miss match. But would like to know who trialled this?  I’m the most experienced and I don’t mess around just keep going and I found it hard.  If some stores are managing I’d love to know how they are doing it? Is there something I don’t know?  Grocery overs. Grocery gaps. Fresh counts. Fresh gaps. Fresh overs.  (Low lines on fresh )  high value n consumables.  If you don’t finish who picks up what’s left??  Any help appreciated.

We told our manager we hadn’t finished. The counts were just left uncompleted. He questions us as to why and we say this just isn’t working, there’s not enough time.


Like I have always said, your boss hadn't a clue.  It's his and higher to blame.....don't get stressed over it and make yourself ill.  Like I said, ask him to see the heat map 👍
Title: Re: Stock/Merchandising
Post by: Tommo1961 on 17-05-19, 10:31AM
Our structure is both of us in at 6. 6-between 8 and 9 is OSI, and that’s not including WS or FF overstock. I go to gap scan which takes until around (after) 12 while my colleague does Fresh Gaps and all targeted counts that drop down which takes my colleague the rest of the shift. I jump in and help with counts after doing 535s which takes from around 12-1 usually. Loads of discontinues each day. All while being serviced called and/or packing out areas, just something taking us away from routines. I am now refusing to go to checkouts. Team Leaders said they were reporting me for not going, told them to send the store manager to me and I’d discuss it.

We have PR scanners in 5-9, x2 some nights x3 others. No staff in place for weekend Stock Control yet.


We are on similar structure to you.  But  2 early staff also expected to low line fresh and do overs on long life.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 17-05-19, 01:02PM
We’re expected to do the low lines too yeah. Haven’t time for the OSI on Fresh.
Title: Re: Stock/Merchandising
Post by: Lunamoonhare on 17-05-19, 03:45PM
Not sure how many bods in from 5....

Afternoon starts at 12pm with one person on fresh date code diary, fresh overs, fresh gaps then two staff in the evening for J14 and bakery count.

Title: Re: Stock/Merchandising
Post by: King1999 on 20-05-19, 03:39PM
Anyone know why the 5am start was moved to 6.
Title: Re: Stock/Merchandising
Post by: NightAndDay on 20-05-19, 04:48PM
They would save on Night Premium doing that.
Title: Re: Stock/Merchandising
Post by: lucgeo on 20-05-19, 05:31PM
Anyone know why the 5am start was moved to 6.

So how many people where made redundant because their availability window earliest start was 6am ???......... Me for one :o >:(
Title: Re: Stock/Merchandising
Post by: msl1791 on 20-05-19, 05:41PM
They would save on Night Premium doing that.

Just the same as the counters. It was Thurs to Sunday, moved weds to Saturday...all to do.with paying extra for Sunday with extra 0.25 per hour. About time they contaracted managers to Sundays. Amazing how many say no, as they want the overtime. If us ga have to be contractually tomsundays, try managers.amazimg what I hear somedays....lining there pockets
Title: Re: Stock/Merchandising
Post by: HelpME23 on 20-05-19, 05:51PM
I’m surprised they decided on seven day gaps scans as well since that means paying an extra person to come in on Sundays that wasn’t before
Title: Re: Stock/Merchandising
Post by: NightAndDay on 20-05-19, 06:00PM
[quote author=msl1791 link=topic=16947.msg227987#msg227987
They would save on Night Premium doing that.



Just the same as the counters. It was Thurs to Sunday, moved weds to Saturday...all to do.with paying extra for Sunday with extra 0.25 per hour. About time they contaracted managers to Sundays. Amazing how many say no, as they want the overtime. If us ga have to be contractually tomsundays, try managers.amazimg what I hear somedays....lining there pockets
[/quote]

Imagine how much of a nightmare getting Sundays covered will be when it goes down to single rate.
Title: Re: Stock/Merchandising
Post by: King1999 on 20-05-19, 06:03PM
On yammer just read they had the option to change hours to 5am start,Just find it off that all these specific times to do jobs and straight away stores do their own thing.
Like I said to my manager today these times are totally unachievable her answer ..... use resource in the store when we need to ..... to be honest sick to death of the political answers.I just replied there's no resource anymore demolition Daves got rid of it all.
Title: Re: Stock/Merchandising
Post by: lucgeo on 20-05-19, 06:12PM
I’m surprised they decided on seven day gaps scans as well since that means paying an extra person to come in on Sundays that wasn’t before

Which won't really matter when it goes to single time...wonder how many will opt out then?? They will have to employ somebody on a Sunday contract only, for a few hours.....yep can see that working  :D :D
Title: Re: Stock/Merchandising
Post by: NightAndDay on 20-05-19, 06:47PM
Most likely will mean that managers working 1 in every 4 Sundays will be a thing of the past, will also likely mean higher staff turnover for managers unless there's either an incentive for managers to work Sundays or they bring back a premium payment for Sundays for hourly wage colleagues.
Title: Re: Stock/Merchandising
Post by: londoner83 on 20-05-19, 08:16PM
Most likely all managers will be moved onto a 5 out of 7 contract, suspect they are just waiting until the government decides the Sunday opt out is a burden on business and needs to go
Title: Re: Stock/Merchandising
Post by: Tommo1961 on 21-05-19, 05:41PM
Well. Into the second week of this fiasco, I wish I could say it’s got better.  Sadly not!  High value took hours this morning mainly due to the amount of stock missing or in trays and the merchandisers moving it!  Couldn’t make it up...
Title: Re: Stock/Merchandising
Post by: King1999 on 21-05-19, 05:53PM
Had a quick look at mismatch today.... hahahahaha..... trial in disaster more like.
Title: Re: Stock/Merchandising
Post by: YourMum69 on 23-05-19, 05:26PM
Best thing I did was leave.  I was job matched to horrendous hours and told my merch job would merge with job14 and counts.  I was told to ask the staff who were offered redundancy to train me as I was essentially replacing them.  What a horrid situation. I applied for a new job at another supermarket (non rival) and what a totally different atmosphere.  I should have left years ago.  My manager took me leaving personal and didn't speak to me for my last 2 weeks. What a way to end 15 years. There is life after tesco.
Title: Re: Stock/Merchandising
Post by: beentheredoneit on 24-05-19, 08:00AM
Found out today that stores are still doing OSI on promotion lines. How do they manage that!
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 24-05-19, 11:57AM
We still do OSI on promotional lines, only because it’s decked with the rest of the Delivery Overs
Title: Re: Stock/Merchandising
Post by: msl1791 on 24-05-19, 09:04PM
Osi on promotional and star lines should be put straight up on the capping. Other stock should be dropped and kept on backstock cages. Promotional really dows need to be reviewed
Title: Re: Stock/Merchandising
Post by: Tessy10 on 24-05-19, 11:46PM
In my store, a large extra, theres two of us 6-2, yesterday and today we’ve left counts because we ran out of time.

Gap window for us is open all day though no instant reset (though I am scanning through the old gap scan because low function takes too long.) Don’t see why we need individual labels for every gap, they look c**p anyway. Replenishment is so poor in my shop that this 8-11 expected gap window isnt big enough, yesterday I started gaps at 8 and searched until 1, today I finished searching at 12.

In terms of OSI we took until 7 yesterday and 8 today (fully investigating one aisle today) and that wasn’t with all the delivery overs decked, so it’ll run later too probably.

I havent done counts but it appears more drop down as the day goes on. Far too many for us as a fresh team. Then with consumables still dropping which I thought we got rid of. Then high value as well. Just not enough time.

When is Fresh Gap scan meant to be done, I thought 3-5pm but my manager says we have to do it in our mroning routines.

We also haven’t officially been told our bew routines yet, I justknow it from a document on here. We didn’t do the Week 3-11 event of OSI either so our backstocks are wild.

To be honest, the person who thought up the timings on when to do what haven't a clue. High value counts between 1-2pm? Have they ever worked the aisle before? Is there only 2 of you doing 6-2 on ambient and non food?  Just go by what feels best in your daily workload. It will fall into place soon, everything is still red raw. With the gap scan, it resets when you do it via the exceptions screen. Worked for us. I o my use the old way, if I found any instores  all fresh routines are afternoon only. Your manager didn't know much!
Title: Re: Stock/Merchandising
Post by: Tessy10 on 24-05-19, 11:50PM
Apparently “that’s what the heat map says”. I questioned if we got the rught heat map but I’m told it’s right
think it’s a joke they obviously haven’t done the job or worked in a store
Title: Re: Stock/Merchandising
Post by: Tessy10 on 24-05-19, 11:56PM
Our store hasn’t started the overs from night fill yet, focus on gapscan and target counts. But none of the stock control vacancies have been filled, so it’s the stock manager while on duty doing bits and the admin ast as there’s no recruitment picking up other bits, it’s a shambles to be honest but they are trying.
totally agree with you
Title: Re: Stock/Merchandising
Post by: Tessy10 on 24-05-19, 11:58PM
We have no structure
ha ha xx
Title: Re: Stock/Merchandising
Post by: londoner83 on 25-05-19, 07:18AM
The problem with these new hours is they have been designed in a perfect world where every delivery is fully worked, where your pda/printer doesn't constantly lose signal and where as a stock controller you can spend every second doing just stock control and accordingly can meet the times given.

In reality delivery or backstock is often left or hidden amongst osi, the equipment to do the job needs constantly rebooting and numerous things get in the way (taking customers to products, being redirected to man a till for a few minutes to queue bust  as the shopfloor has no staff in before 10am).

Would love to know who trialled these routines and how they met the times......
Title: Re: Stock/Merchandising
Post by: pete6872 on 25-05-19, 08:02AM
I just got to say I was not happy when this all happened but my store is getting this all done osi in the morning gap scan done by 12 then over to fresh only 1 full time and one part time member of staff all counts done by 1 pm then fresh gap scan and low line done ever day.

I think its a lack of will from staff just saying and we are a very big extra.
Title: Re: Stock/Merchandising
Post by: lucgeo on 25-05-19, 08:12AM
They would have been trialled in a balloon. Ring fenced from service calls, all hands, and rumble, to give a positive feedback.

Bit like one of the "unexpected visits" during which, checkouts are banned from putting out service calls, no manager is allowed to take a break once the SM has received the 'phone call from the just left nearby store that they are on their way. The shopfloor has been constantly rumbled, cleaned and tidied by the abundance of staff on overtime. Even the customers would suss something was going on. Oh and one SM's trick is to be "caught" acknowledging a few members of staff with appreciation cards and small gift or flowers.
Title: Re: Stock/Merchandising
Post by: lucgeo on 25-05-19, 08:15AM
I just got to say I was not happy when this all happened but my store is getting this all done osi in the morning gap scan done by 12 then over to fresh only 1 full time and one part time member of staff all counts done by 1 pm then fresh gap scan and low line done ever day.

I think its a lack of will from staff just saying and we are a very big extra.

Are you ring fenced or do you answer checkouts calls, help nights finish their aisles, do an all hands late delivery, rumble and have you had to cover holidays or sickness yet ??? Just asking?
Title: Re: Stock/Merchandising
Post by: King1999 on 25-05-19, 08:16AM
A lack of will  would be the result of an employer showing total disrespect for how it treats its employees you get what you sow.
Title: Re: Stock/Merchandising
Post by: Overworked1 on 25-05-19, 08:37AM
The experienced stockies are only away and you should see some of the backstock and top shelf. Full delivery of backstock at times.
Title: Re: Stock/Merchandising
Post by: DJL on 25-05-19, 09:23PM
In my store, a large extra, theres two of us 6-2, yesterday and today we’ve left counts because we ran out of time.

Gap window for us is open all day though no instant reset (though I am scanning through the old gap scan because low function takes too long.) Don’t see why we need individual labels for every gap, they look c**p anyway. Replenishment is so poor in my shop that this 8-11 expected gap window isnt big enough, yesterday I started gaps at 8 and searched until 1, today I finished searching at 12.

In terms of OSI we took until 7 yesterday and 8 today (fully investigating one aisle today) and that wasn’t with all the delivery overs decked, so it’ll run later too probably.

I havent done counts but it appears more drop down as the day goes on. Far too many for us as a fresh team. Then with consumables still dropping which I thought we got rid of. Then high value as well. Just not enough time.

When is Fresh Gap scan meant to be done, I thought 3-5pm but my manager says we have to do it in our mroning routines.

We also haven’t officially been told our bew routines yet, I justknow it from a document on here. We didn’t do the Week 3-11 event of OSI either so our backstocks are wild.

To be honest, the person who thought up the timings on when to do what haven't a clue. High value counts between 1-2pm? Have they ever worked the aisle before? Is there only 2 of you doing 6-2 on ambient and non food?  Just go by what feels best in your daily workload. It will fall into place soon, everything is still red raw. With the gap scan, it resets when you do it via the exceptions screen. Worked for us. I o my use the old way, if I found any instores  all fresh routines are afternoon only. Your manager didn't know much!

To be honest I don’t find it too bad. I’ve got no staff on one side, they all took redundancy, and I’m doing the routines myself, when I can; I’m not changing my life around to complete routines due to company incompetence, my compliance will be way out, but I don’t mind, I’m doing what I can.
I find the overs take around 1/1.5 hours but our Replen team still deck promo gear and I always leave ‘fill’ stock on the deck and hand it back to the Replen teams - no way am I filling it!
Gap scan taking much less time, despite an always poor daily fill, I know my stock records are there about, I always add in ‘low line’ stock to the gaps to save me the following day.  I remove as I’m going along the scan and take a case to fill the shelf, it honestly only taking max 1 hour, that includes disc line remerch
Title: Re: Stock/Merchandising
Post by: Overworked1 on 26-05-19, 08:15AM
I find a discounter has opened 5 mins from my store and now nothing goes on the shelf. Too much overstock to leave on the floor  and backstock alway growing.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 29-05-19, 05:54PM
Hows everyones week been? My store is getting loads of bulk stock in. Anyone else experiencing this? Leads to mad levels of OS and warehouse is crammed to the rafters. Still not getting everything 100% finished. Like no full gap scans yet, but it’s better than Week 1
Title: Re: Stock/Merchandising
Post by: King1999 on 29-05-19, 06:07PM
Had enough working like this, it isn't structured, can't do a good job any more.....SM bleating about gaps at 10.30 have a look at the new routines why don't you.....oh and if you don't recall I'm on my own everyone in the mornings were made redundant.  Seems to think it all going to be brilliant with newbies who pretty much come in and will be going home within the space of 4 hours.....leaving muggins to pick the pieces up.  Never going to forgive the company for what they've done.  Bitter is an understatement.
Title: Re: Stock/Merchandising
Post by: Overworked1 on 29-05-19, 06:20PM
The stock levels are a mess. You get bulk in of items not on/going on promo. It is inconsistent sometimes back stock is growing and other times you don’t have a case to fill a shelf. It is embarrassing at times popular star lines lie out of stock for days if not weeks. Have seen people taking one case from a delivery cage and just putting the rest in the back waiting on the next shift where it’ll all disappear.
Title: Re: Stock/Merchandising
Post by: lordadmiral on 29-05-19, 08:36PM
Its new system. Send lot of stock in one go to save time. Last 3 years I've see ridiculous levels of random items.  In old days we had few ofds/ pallets but now they take so much space that we running out of space to unload 1  grocery and 1 fresh delivery. Its mostly because there is no one to work the stock. Other issue i see is restricted fill on spirits. Dozen ofds in warehouse but we can put one bottle on the shelf.  New lines not done as merchandising team left.  Discontinued stock not touched.

Title: Re: Stock/Merchandising
Post by: Tommo1961 on 29-05-19, 10:24PM
Restricted fill is a joke...  I mostly ignore it!  If it’s off sale I stick few bottles out can’t sell it in back. to be honest if they are going to steal the will just steal something else!  The answer isn’t to hide stock from genuine customers.  Then spend half hour looking for key to lock up for a bottle of jd
Title: Re: Stock/Merchandising
Post by: spacerman on 30-05-19, 02:24AM
When we had more hours on Merchandising we could fix the nonsense that managers decided needed to happen in their department (it never increased sales).

Now we have them asking why do we have so many gaps? Why is my shrink so bad?

Maybe its because you have taken a product that has a facing of 2 and increased it to 6 with no remapping, or moved it because it looks better *facepalm* 

I silently watch, scratch my head and ask why are they being paid so much when basic logic eludes them.
Title: Re: Stock/Merchandising
Post by: Overworked1 on 30-05-19, 11:18AM
It increases sales when you have a star line with a few flavours which all sell great. You can put a few extra case out of one type to fill the shelf while waiting on the others to come in.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 30-05-19, 02:43PM
Whats the latest people have had OSI decked on the floor? I had a mountain today, knocked me hours behind. Didnt get routines finished and managers are looking at me wondering why not. Asking what routines they want prioritised and they’re saying “can’t you do it all?”. Madness.
Title: Re: Stock/Merchandising
Post by: lucgeo on 30-05-19, 02:52PM
And you reply.....if I could then I would, but I can't so I shan't. Is this your permanent workload or are you waiting on vacant hours to be filled to replace the ones who have left??if it's to be your regular job description, then ask for it to be printed out as to show your daily tasks and time allocation.
If it is unachievable, then ask for a capability study.
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 30-05-19, 03:09PM
Waiting on a new start to lighten the load
Title: Re: Stock/Merchandising
Post by: lucgeo on 30-05-19, 06:24PM
So until then just carry on as you are and do what you can. If management keep querying why you haven't finished, just tell them if they pay you double rate, then you'll endeavour to do two people's workload  ;)
Title: Re: Stock/Merchandising
Post by: King1999 on 30-05-19, 10:44PM
I’m not getting any help so basically I’m just taking the p**s, a bit like the company does to us everyday.😬👍🏻
Title: Re: Stock/Merchandising
Post by: TheAnonymousWorker on 01-06-19, 01:33PM
Are other people leaving counts or gap scans. Anyone doing tokens to meet compliance or what. My manager is upset I’m not finishing counts, (he bookstocks them), the lead has said not to bookstock as no count is better than a wrong count. So I’ve been leaving the counts incomplete.
Title: Re: Stock/Merchandising
Post by: Overworked1 on 01-06-19, 03:52PM
Tell your manager if it upsets them they could always help them self by helping you. The lead is right no job is better than a half arsed one.
Title: Re: Stock/Merchandising
Post by: beentheredoneit on 01-06-19, 04:31PM
Osi on promotional and star lines should be put straight up on the capping. Other stock should be dropped and kept on backstock cages. Promotional really dows need to be reviewed
How can you properly osi promotion lines - all it does is produce a nice sticker.
Title: Re: Stock/Merchandising
Post by: trolleyboy96 on 01-06-19, 07:52PM
As far as I’m aware, there’s no current pulse report, no tracking and no targets... it’s based on what’s right for each store.

We have been osi but no decking as we are a twilight store and it’s just not right to deck in a med super. Based on the above our workload is manageable the only issue is the longlife fresh, 1 hour to check 20 mods of yoghurts is insane!

We also tend to collapse going into the weekend stock control hours tighter...today didn’t gapscan gm/hb/to as backstock and delivery carried over. Didn’t gapscan plant bread or new grab go deli again as delivery still not worked.

One thing that is crazy it’s the newlines not stocked racking we have in store it’s full to the point it’s on the floor, stock control used to look after it, but now nothing within routines so grocery manager should look after it but as usual the fill comes first so it just mounts up, the temp merchandiser digs around looking for newlines but it’s just a dumping ground for anything grocery can’t be bothered to fill or sort out.