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Very Little Helps => Stores => Topic started by: Penny on 25-02-19, 02:03PM

Title: Could pfs be next?
Post by: Penny on 25-02-19, 02:03PM
Afternoon everyone,
I am not trying to scaremongering I am genuinely worried about my job.  Does anyone else think there is a chance they could close the kiosk and go pay at pump only? They seem to have cancelled the clock  machines we were meant to have installed. This also worried me.
Title: Re: Could pfs be next?
Post by: Rick grimes on 25-02-19, 03:05PM
So because you's aren't getting new clocking in systems you think p.f.s might be going, stores are meant to be getting new stuff in but don't does that mean they are closing have a thought for one's that are actually being affected by the changes instead of just assuming things.
Title: Re: Could pfs be next?
Post by: Penny on 25-02-19, 03:46PM
I do have every sympathy for what others are going through at the moment. I myself have been through it twice before so therefore know exactly what they are feeling. I was merely asking how others felt re pfs. I have just taken on a mortgage and I am very worried about my job as many others are in my store.
Title: Re: Could pfs be next?
Post by: an_anon on 25-02-19, 04:29PM
To be perfectly honestly, I doubt anybody feels secure in whatever position they are in at Tesco anymore and I would consider all roles at risk of change or termination going forward.
Title: Re: Could pfs be next?
Post by: rogersmart on 25-02-19, 04:34PM
I’m in PFS too.  What you fear, Penny, is always a possibility - the reality is that none of our jobs are ever “safe”.   However, it doesn’t seem very likely as things stand.  PFS sales are a big chunk of store turnover, and unlike Counters, the PFSs actually make a profit.  A big consideration is that Fuel Cards don’t work on Pay at Pump.  Also tobacco sales are important.  The way to keep PFSs open is for them to continue to be successful.
Title: Re: Could pfs be next?
Post by: forrestgimp on 25-02-19, 04:44PM
The things is would the savings out way any profit they may be making, Its not always about the profits.
Title: Re: Could pfs be next?
Post by: madness on 25-02-19, 05:40PM
What school of economics did you go to!
Title: Re: Could pfs be next?
Post by: Welshie on 25-02-19, 05:44PM
Are most PFS 24hr ? And the ones that aren't  , are they closed at night or pay at pump only ?
Title: Re: Could pfs be next?
Post by: barafear on 25-02-19, 05:59PM
I’m in PFS too.  What you fear, Penny, is always a possibility - the reality is that none of our jobs are ever “safe”.   However, it doesn’t seem very likely as things stand.  PFS sales are a big chunk of store turnover, and unlike Counters, the PFSs actually make a profit.  A big consideration is that Fuel Cards don’t work on Pay at Pump.  Also tobacco sales are important.  The way to keep PFSs open is for them to continue to be successful.

I work for Tesco - but not in PFS.....I'm assuming this stands for Petrol Forecourt Shops?

I was interested in the above quote and wondered where the info came from?

How do you know that PFS sales are a "big chunk of store turnover" and that they make a profit?
And that tobacco sales are important?

As I say - I don't work in PFS - but in my eyes I wouldn't have thought that the turnover was that much of a chunk......and I have no idea to the profitability. But I stand to be corrected if this information is available.

My only take on this would be that AFAIK Asda don't have PFS but do sell petrol.
I also know that it was fairly common knowledge/perception that supermarkets used petrol stations/low prices/promos as a way to entice people into the store (the main store....not the PFS).

Interesting debate - as as Roger does state - none of our jobs can be considered to be safe - with the NLW increasing faster than Tesco would have forecast their wages to increase (i.e. before the NLW was introduced) - more automation or cutbacks are the only way to achieve margins/profits.
Title: Re: Could pfs be next?
Post by: lucgeo on 25-02-19, 06:41PM
PFS.....petrol filling station

Yes there have been rumours instore that PFS may be in Dave's sights.....customer service manager to take over PFS.

I was informed many years ago by a very experienced SM that the profit from PFS is minimal, 1p per footfall. They keep them on as it draws shoppers to the store. So to go pay at pump would be a huge saving in terms of profit as footfall still remains and the PFS doesn't offer the instore promotions.

Title: Re: Could pfs be next?
Post by: londoner83 on 25-02-19, 09:53PM
With the rise in card payments and contact less technology will people in future still want to go in a kiosk to pay....
Title: Re: Could pfs be next?
Post by: 1 on 25-02-19, 10:59PM
With the new electric/solar car PFS will only be in decline.
Title: Re: Could pfs be next?
Post by: T2019sackallmanagers on 25-02-19, 11:21PM
Many asda petrol stations near me do not have a kiosk at all and it's unmanned. Just 8 petrol pumps! So much nicer than having to wait for the cashier in tesco pfs to accept it  8-)
May i add that Asda petrol local to me is 113.7p as opposed to tesco at 119.9p 1 mile between them! Asda for fuel and asda for grocery shopping! They may be on the decline as for sales but they are by far cheaper than tesco in every way!
Title: Re: Could pfs be next?
Post by: Redshoes on 26-02-19, 12:52AM
We were told at a PFS conference that Lidl take the same money as our PFS. It s big business. There are high overheads but still profit to be had.
A trial was done in a store down the road. They closed the PFS kiosk and had pay at pump only and not only did the fuel sakes to down but so did the store. This was only a couple of years ago and the PFS opened again.
As far as the clocking machine goes I assume it's just down to cost. There was a huge debate about when do you start work. That was the reason for clocking machine. Most stores have a PFS not far off but there are a few that don't. I'm told of one where the PFS is a mile from the store.
Title: Re: Could pfs be next?
Post by: jeff2102 on 26-02-19, 04:32AM
Global Moderator Comment Please do not quote immediately prior post(s).

I’m unsure of the profitability of the PFS I was under the impression fuel is considered a loss leader and that it brings people to the store. Yes you’ll have a huge turnover but how much if that is profit? Fuel duty is currently levied at a flat rate of 57.95p per litre for both petrol and diesel, while VAT at 20% is then charged on both the product price and the duty. This means that with petrol at £1.20 a litre, the government gets nearly 82p from every litre sold.  The sales of tobacco and confectionery is the profit.
Title: Re: Could pfs be next?
Post by: OvaSees on 26-02-19, 07:22AM
Many asda petrol stations near me do not have a kiosk at all and it's unmanned. Just 8 petrol pumps! So much nicer than having to wait for the cashier in tesco pfs to accept it  8-)
May i add that Asda petrol local to me is 113.7p as opposed to tesco at 119.9p 1 mile between them! Asda for fuel and asda for grocery shopping! They may be on the decline as for sales but they are by far cheaper than tesco in every way!
This. ASDA customers seem to be well accustomed to it, but only because they are getting the cheapest fuel around as the payback - if ASDA fuel was not at a lower pirce point, I think they would suffer sales and customer loss at PFS and store in exactly the way the Tesco trial did. The problem at Tesco is that its policy is, I believe, only to be 'competitive' within a 2 mile radius and not to be the cheapest hence why the trial didn't work - customers will take advantage when you are the lowest price as ASDA have demonstrated. Tesco going entirely pay-at-pump would therefore be a purely cost-cutting exercise, wouldn't rule it out for that reason alone but this would be highly speculative.
Title: Re: Could pfs be next?
Post by: Penny on 27-02-19, 06:55PM
Thanks for all replies. Seems everyone thinking same thing that garages next on hit list. Sad days for all the loyal staff.
Title: Re: Could pfs be next?
Post by: Welshie on 28-02-19, 01:37AM
@Penny did you read the replies ?? Because to me most people are saying NO the pfs brings sales to store . This is how rumours and scaremonging  starts  .
Title: Re: Could pfs be next?
Post by: londoner83 on 28-02-19, 08:01AM
Yes it may be speculating but remember Dave has to make cost savings every year. With a lot of the fat gone from stores, there isn't many places left to look.
Title: Re: Could pfs be next?
Post by: Redshoes on 28-02-19, 08:32AM
I don't think anyone can or should sit back and think they have a job for life. Costa machines were put in all kiosks and this might all be to do with profit margins. The car washes were upgraded too. Two people are paid to man the kiosk and if you feel you don't have enough work to do you could be under threat in the future, on the other hand if your kiosk is busy with a steady stream of customers I would worry less. The PFS does bring in a lot of money but it could be more of a case of cash in the till. I don't know anything, nobody does.
Title: Re: Could pfs be next?
Post by: Pochin123 on 28-02-19, 09:43AM
Yes it may be speculating but remember Dave has to make cost savings every year. With a lot of the fat gone from stores, there isn't many places left to look.
Could always take a look the executive team could easily simplify the team. Think of the money that would be saved there. 
Title: Re: Could pfs be next?
Post by: NightAndDay on 28-02-19, 09:53AM
The problem with trying to streamline departments which require knowledge or skill that isn't easily acquired is that (i) unless the person making the decision has enough knowledge of the processes and impact of whatever department they're cutting back, they could risk organic growth and legal compliance down the line (resulting in million pound fines). (ii) unlike shop floor staff, these teams can't be replaced as easily, the supply of people that can do the departments job role is 100 fold smaller than the supply of people that can work on the shop floor.
Title: Re: Could pfs be next?
Post by: forrestgimp on 01-03-19, 08:57AM
What school of economics did you go to!

The one that says if for the same investment elsewhere you can get higher profits then its probably worth while shutting manned PFS's down.

So you see making a profit is not the only thing to take into account.
Title: Re: Could pfs be next?
Post by: Redshoes on 01-03-19, 09:55AM
There is the theft side of things too. If a customer drives off without paying it is different to stores as can't happen with "pay at pump" only. we opened 1st Jan. We are not a big PFS and as such we mostly take about £20,000.00 a day. We took £5,000.00 on the 1st but only £300.00 cash between two tills. Some people who paid by card came into the kiosk but most just paid at the pump.

Less people carry cash now and cards are used so much more, on the back of this the vast majority of those paying by card don't visit the kiosk. Huge trade from taxi, ambulance, police, council and other people at work. They do come into kiosk, have to, and often buy the coffee and sandwiches too. As we are in Scotland the kiosk is not open when the store is closed so does not make the extra trade on Sunday's.
Title: Re: Could pfs be next?
Post by: kaled78 on 01-03-19, 04:57PM
Bottom line is Dave could cut anyone's job, any employee who thinks they are untouchable needs to wake up.
Title: Re: Could pfs be next?
Post by: Welshie on 01-03-19, 05:40PM
I don't think that anyone now believes they're untouchable, even in roles like chech-outs or dotcom they can always change or cut your hours but I think it's unfair to speculate about a particular role without any real evidence to back it up.
In Jan everyone thought managers would be cut , then it was bakeries closing . Ten when Tesco forced to make announcement it was neither and stock control and counters staff were told they'll be affected but without any real information. 
I work 10pm -7am in pfs , I don't really have any customers between midnight and 5.30am , my job is completely pointless but I was moved there due to heat map and if they close it that's fine . What I would hate is to be tuped to another company and that is why I feel it's unfair to single out departments and speculate.
Title: Re: Could pfs be next?
Post by: Slave64 on 03-03-19, 11:13PM
I was thinking TUPE'd after 35 years loyal service, I am still bitter.  I was never off sick, never late but got rid of without a chance of redundancy.  I am still bitter and hurt, I wish I'd been one of the bad ones always off and better thought of.
Title: Re: Could pfs be next?
Post by: forrestgimp on 04-03-19, 02:53PM
lol, yea it sucks of course it does but doing a good job is more about your own moral compass than anything else. Dont beat yourself up you would probably not enjoyed the job enough to stay 35 years otherwise.
Title: Re: Could pfs be next?
Post by: pfsgirl on 07-03-19, 10:30PM
Hi
We found out recently that our pfs has been sold to a developer to build flats. Tesco only told us after the news became available to residents & on facebook.
Title: Re: Could pfs be next?
Post by: Welshie on 08-03-19, 12:09AM
@pfsgirl can you give and general area this is in and if you've been told if youll be moved to store or face redundancy. 
Shocking way for you to find out , thoughts with you and your colleagues.
Title: Re: Could pfs be next?
Post by: Penny on 08-03-19, 09:22AM
@pfsgirl that is shocking. What a disgusting way to find out. 😡
Title: Re: Could pfs be next?
Post by: Spaceranger1 on 08-03-19, 10:24AM
What has happened to the much vaunted "lets talk"
So sorry to hear of such really shoddy work practices. But we shouldn't really be surprised as the petty bureaucrats up the food chain at Head Orifice still subscribe to the mantra of Knowledge is Power! >:D
Little do they know that they could be next :D >:( ;D
Title: Re: Could pfs be next?
Post by: pfsgirl on 09-03-19, 03:24AM
Outer London. Very busy pfs. Local residents very vocal about protesting but we were told land is already sold so have to wait & see what happens next.
Title: Re: Could pfs be next?
Post by: kaled78 on 12-03-19, 08:35PM
some of our pfs staff have had their job code changed to general assistant replenishment,I know our backdoormen have also been altered to this,no doubt due to whole store scheduler