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Physical attacks/threats on staff.

Started by fatty, 04-11-07, 03:17AM

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helpme

The lady in question drives to work, we also deliver to her home address where at times she can hardly stand as she's so out of her face. Her work mates know she is under the influence as we deliver to them at a different time they tell us what she is like! But when she is in a relationship with the boss what can they or us do?

JL

Good for her having a good swally at work.   :)

lucgeo

Quote from: helpme on 21-07-18, 02:43AM
The lady in question drives to work, we also deliver to her home address where at times she can hardly stand as she's so out of her face. Her work mates know she is under the influence as we deliver to them at a different time they tell us what she is like! But when she is in a relationship with the boss what can they or us do?

They could ring their local cop shop, as a "concerned neighbour," that they believe she MAY be, at times, driving under the influence, and inform them of her times and route to work.

With regard the delivery driver refusing to deliver....it's a sticky one here.....his emotional feelings V's a paying customer who is not committing an offence. Has he suggested doing another route, if the sight of the lady being drunk upsets him?? Feel for the guy, but does he react in the same way to seeing people drunk in other situations, on nights out etc....what are his expectations of support by the management??
Live for today. Learn from yesterday.

lucgeo

Quote from: GreenGrocer on 21-07-18, 08:13AM
Good for her having a good swally at work.   :)

8-) 8-) tactless  :-X :-X
Live for today. Learn from yesterday.

helpme

Quote from: lucgeo on 21-07-18, 08:28AM
Quote from: helpme on 21-07-18, 02:43AM
The lady in question drives to work, we also deliver to her home address where at times she can hardly stand as she's so out of her face. Her work mates know she is under the influence as we deliver to them at a different time they tell us what she is like! But when she is in a relationship with the boss what can they or us do?
With regard the delivery driver refusing to deliver....it's a sticky one here.....his emotional feelings V's a paying customer who is not committing an offence. Has he suggested doing another route, if the sight of the lady being drunk upsets him?? Feel for the guy, but does he react in the same way to seeing people drunk in other situations, on nights out etc....what are his expectations of support by the management??
Its the fact she's a drink driver, he lost a family member to one and thinks they are the lowest of the low. In any other situation he doesn't mind and likes a drink himself. The customer may not be committing an offence (apart from driving there under the influence), but providing alcohol to someone who obviously under the influence is. She would be refused service at a till so why provide her with the drink via home delivery? Could you imagine the publicity if she had an accident on her way home and killed someone with her delivery in the back and some of it already consumed? And I can't imagine management standing by the driver, they would deny everything and hang them out to dry. All they've done so far is do a lets talk as he failed to deliver even though he had already told them and got ignored.

lucgeo

#530
I don't know what to say....common sense would dictate that the lady receiving the order, being "allegedly drunk", should not be served alcohol, but where do you draw the line?? It's a very grey area in my opinion. If she ordered it sober, same as if she shopped in the supermarket sober, and then got drunk after placing the order? Is this included in the licensing laws.

I would suggest that the driver request a meeting with the manager and their rep, and put their concerns in writing in the meeting....asking for written responses as to what Tesco policies are regarding delivering alcohol to an inebriated customer?? Is this breaking the licensee holders (SM) permit to sell alcohol?? Is he, as the delivery driver, abetting the license holder in breaking the law, and therefore possibly being charged as an accomplice?? He should then ask for a response date, and inform them that until he receives a written response to his concerns, to clarify Tescos stance on this,  then he is unwilling to continue the delivering of alcohol to an inebriated customer, and that any further request to do so in the meantime, could be grievanced as an unreasonable request. 
Live for today. Learn from yesterday.

Nomad

"She would be refused service at a till so why provide her with the drink via home delivery?" good question.

Good reply lucgeo, all makes good sense to me.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Equalizer87

A valid point, but Tesco are, as always, a reactionary company. It would probably  take a serious accident involving drink driving and their involvement  (however limited) to get things changed. They care for one thing, money, and will put anyone at risk to get it.
"The only thing necessary for the triumph of evil is for good men to do nothing"

lucgeo

#533
A publican serves a customer two pints of beer, one after the other...the customer bids farewell and is not drunk, however....that customer is now over the legal limit to drive...is this now the responsibility of the publican to ensure that customer does not drive home?? The publican has not refused to serve him as he is not drunk...the checkout operator has not refused to serve a customer as they are not drunk.....the dot com order has been accepted and paid for, and therefore the order now legally belongs to the customer, who having paid for the goods and the delivery charges, has entered into a contract to have those goods delivered, no one has enquired if this customer is sober?? An order has been placed for drinks only for a party...the order arrives when the party is in full swing, but the recipient is not drunk....a case of wine is ordered online from a wine merchant and delivered by courier....the courier is not privy to the contents and just requires a signature from a tipsy recipient....etc....etc....

As I said before, a very grey area.....I personally would have no hesitation in informing the police if I believed this lady was driving under the influence, the employees should not be concerned in the reaction of their boss, or employer. I would do so with a clear conscience.
Live for today. Learn from yesterday.

Nomad

https://metro.co.uk/2018/07/24/man-got-angry-tesco-self-checkout-machine-punched-security-guard-7755371/

QuoteA man became so angry that he couldn't work a self-checkout machine in Tesco he punched a security guard in the head.

John Bate, 47, also racially abused guard Kevin Richardson after he encountered problems buying wine in the Tesco Metro.

QuoteThe court ordered him to attend rehabilitation over the next 12 months.

He was also told to pay compensation of £50 to Miss Donnachie and £100 to Mr Richardson.

If I were on the bench and it was possible I would have made it £200 and £500 respectively.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Mark calloway

My store doesn't back the staff,a couple got suspended for stopping violent thugs. One guy got a cracked rib and a broken tooth but management didn't give a damn.

Nomad

https://www.manchestereveningnews.co.uk/news/greater-manchester-news/robbers-wore-balaclava-made-out-15017634
QuoteTwo men who held an axe to a shop assistant's throat during a terrifying robbery at a Tesco supermarket have been jailed.
https://www.mix96.co.uk/news/local/2656466/linslade-tesco-robbed-by-five-men/
QuoteThey threatened the staff and were able to take a significant number of high-value mobile phones from behind the counter.
https://www.manchestereveningnews.co.uk/news/greater-manchester-news/tesco-security-guard-punched-unconscious-15019627
QuoteA Tesco security guard was punched unconscious in a vicious and unprovoked attack after a dispute with a shopper at a store in Gorton.

Are these type of incidents happening more to all retailers or just Tesco ? and if Tesco why ?
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

VladPutin

#537
If I had to guess, I'd say it's not restricted to Tesco. Law Enforcement in this country is not fit for purpose. The police are ridiculously over-stretched and under resourced. Less than 10% of crimes result in a conviction, an appalling indictment of our so-called Criminal Justice System.

Even if someone is caught, there's a good chance they will not receive a prison sentence; the prisons themselves are over-crowded and so under-staffed they are basically run by the prisoners rather than the warders. So unless it's a fairly serious and violent offence, you're not going to jail. And if you are, automatic early release means you'll probably only serve two thirds of your sentence.

Criminals are very aware of all these facts. So crime will continue to rise, because the risk of being caught and punished is relatively low.

londoner83

Agree if you go out to steal you have to first be caught; if you put up a struggle but dump the stock you will often be allowed to go on your way. You often have to steal a large amount for the Police to even bother attend; and then are likely to end up with some restorative justice which is often just a telling off before you are let go.

That's without the risk that if you try and detain anyone in a public area numerous camera phones will be recording your every move.

Nomad

https://www.manchestereveningnews.co.uk/news/greater-manchester-news/tesco-security-guard-55-headbutted-15040386
QuoteA Tesco security guard has told how he was head butted unconscious by a shopper he challenged over a 10p plastic bag.
What a poor specimen of a human being.


https://www.eveningtelegraph.co.uk/fp/shoplifter-spat-at-dundee-tesco-worker/
QuoteSteven Fleming, 21, of Leith Walk, had sentence deferred until September 19 after admitting that on November 6 last year at Tesco Riverside, he stole a quantity of alcohol and assaulted employee Mark Kerr by spitting towards him.
Ditto.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Nomad

http://www.oxfordmail.co.uk/news/16587304.knife-wielding-robbers-threaten-staff-in-cholsey-tesco-raid/

QuoteThe Tesco Express in Cholsey, near Wallingford, was targeted by the two men, who covered their faces with scarves and hoods, last night shortly before 10pm.

Police said the pair entered the shop, in Ilgnes Lane, and one man threatened the a shop worker with a small knife whilst demanding money from the till.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Nomad

https://www.dailypost.co.uk/news/north-wales-news/knife-wielding-tesco-robber-leads-15052655
QuoteA knife-wielding robber who stole bundles of £20 notes during a raid on a supermarket petrol station was caught after unwittingly taking two GPS tracking devices hidden in the cash.

Michael Evans, 35, who already has 59 convictions for 113 offences including 34 for theft, grabbed money from the till during a robbery on February 19 in which he ordered terrified staff to hand over tobacco as well as the contents of the till.


https://www.leicestermercury.co.uk/news/local-news/staff-put-through-terrifying-ordeal-1920595
QuoteStaff at a convenience store in Leicestershire were threatened last night in a break-in.

Tesco Express in Market Harborough was broken into at 11.45pm with the front door smashed.

The store, in Rockingham Road, was smashed into by three people whilst staff were still at the store.

Leicestershire Police says it is believed that a claw hammer was used by the thieves to force their way in.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

JL

Hopefully everyone is ok. Tesco don't care about the health and safety of employees.

madness

Quote from: Nomad on 22-08-18, 10:10AM
https://www.dailypost.co.uk/news/north-wales-news/knife-wielding-tesco-robber-leads-15052655
QuoteA knife-wielding robber who stole bundles of £20 notes during a raid on a supermarket petrol station was caught after unwittingly taking two GPS tracking devices hidden in the cash.

Michael Evans, 35, who already has 59 convictions for 113 offences including 34 for theft, grabbed money from the till during a robbery on February 19 in which he ordered terrified staff to hand over tobacco as well as the contents of the till.


59 convictions! Why is this person not locked up forever.

Nomad

I agree, 56 to many.  Three strikes and your out of here.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.


Nomad

https://www.standard.co.uk/news/crime/man-arrested-after-tesco-worker-slashed-in-the-ankle-following-altercation-inside-the-enfield-store-a3997641.html

QuoteA Tesco worker was slashed in the ankle following an altercation at a store in Enfield.

Two males entered the store on Savoy parade at around 6.40am on Tuesday when they were challenged by security staff about an apparent shoplifting offence.

During an altercation, one member of staff received a slash wound to the ankle.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Nomad

https://www.nottinghampost.com/news/nottingham-news/cctv-images-released-after-tesco-2254898

QuotePolice have released a CCTV image following an incident at a Tesco Express store in Radford.

A spokesman for Nottinghamshire Police said: "We'd like to speak to this man in connection with a theft and an affray at a Tesco Express store in Ilkeston Road, Radford.

"A man attempted to steal items from the store. When he was challenged by staff he pulled out a syringe from a bag and waved it around, threatening to stab them with it.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Nomad

Armed robbers raid Tesco Express store and threaten staff

QuotePolice are hunting two men who raided a Tesco Express store armed with weapons.

The men stormed into the shop on Old Birmingham Road in Bromsgrove around 9.50pm, on Saturday (November 24) and demanded staff hand them money from the tills.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

Nomad

Tesco worker attacked by robbers armed with hammer and metal bar

QuoteA Tesco worker was attacked by two robbers armed with a hammer and a metal bar.

Police have launched an appeal for witnesses following the terrifying raid at Tesco Express, on Withington Road, in Whalley Range, just before 6.30am on Monday.

The two robbers threatened a member of staff inside the store, before attacking.

They made off from the shop with a quantity of cash and a grey BMW, which is believed to belong to a member of staff.

Last few posts make it clear Christmas is getting near.
Nomad ( Forum Admin )
It's better to be up in arms than down on your knees.

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