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Author Topic: Cardiff-Lewis -Job losses-Villified  (Read 8245 times)

Equalizer87

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #25 on: 23-07-17, 08:35AM »
Everyone complains and calls Dave this and that but nobody has the balls to strike like they would in other companies. No wonder they walk over us in such a way. Can you imagine if Cardiff CSC walked out for a few days over the August Bank Holiday. It's either do something about it or just accept it for what it is.

Try reading up on the Partnership Agreement where they threw away the union  threw away it's right to stroke action.

By all means call fit an unofficial strike. I've been saying that for sometime.
"The only thing necessary for the triumph of evil is for good men to do nothing"

OpShunned

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #26 on: 23-07-17, 08:45AM »
Everyone complains and calls Dave this and that but nobody has the balls to strike like they would in other companies. No wonder they walk over us in such a way. Can you imagine if Cardiff CSC walked out for a few days over the August Bank Holiday. It's either do something about it or just accept it for what it is.

You'll find there are many sycophants among the 1100 staff working there?

These will be harbouring thoughts of staying with the company one way or another.

Finding yourself, with a handful of others on the picket-line very dangerous, if not precarious as to your longevity (Redundancy package).

As has been pointed out, Hairnet and his cohorts signed away the right to strike. The Unholy Alliance between Tesdaw came back to bite everyone in the aris.


Davvvidjones

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #27 on: 23-07-17, 09:56AM »
That's very sad to hear. So just to clarify, the union won't allow a strike, even if all or the majority of its members were in favour of a strike?


Chojac2412

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #28 on: 23-07-17, 11:32AM »
I can't understand why they have decided to close Cardiff. I would have thought it would have been a better move to close India and move that operation to Cardiff. When you ring the help desk you often can't understand the people you talk to and they can't understand thing from our end as they have never even seen a store.
I have nothing against India or people with different accents but when you have a problem to solve it is also hard dealing with a language barrier and then when you add in the factor that they are only able to deal with what the script says on the screen. The whole point with the help desk is that it that you are ringing in a problem and the screen prompts may not help. An experienced colleague will have already done the troubleshooting.

fargone

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #29 on: 23-07-17, 12:08PM »
It doesn't matter how you slice it, the place is gonna shut. Everyone knew about DL's reputation before he arrived.
 

OpShunned

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #30 on: 23-07-17, 12:20PM »
I have nothing against India or people with different accents but when you have a problem to solve it is also hard dealing with a language barrier and then when you add in the factor that they are only able to deal with what the script says on the screen.

You've not tried speaking with the guys in Scotland then  :-X :-X

Equalizer87

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #31 on: 23-07-17, 12:59PM »
That's very sad to hear. So just to clarify, the union won't allow a strike, even if all or the majority of its members were in favour of a strike?

The short answer to that is yes. USDAW gave up its right to strike or to ballot members on such action.
"The only thing necessary for the triumph of evil is for good men to do nothing"

Chojac2412

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #32 on: 24-07-17, 01:41AM »
I have nothing against India or people with different accents but when you have a problem to solve it is also hard dealing with a language barrier and then when you add in the factor that they are only able to deal with what the script says on the screen.

You've not tried speaking with the guys in Scotland then  :-X :-X

Not a problem, I live in Scotland.

fargone

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #33 on: 24-07-17, 12:51PM »
Get the fattest staff members to go on Hunger Strike.
 

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #34 on: 24-07-17, 09:33PM »
From CEC director Rob Graham (he's like a ginger Warwick Davis  ???)-- 20/09/17

Hi everyone

Yesterday and today we continued Collective Consultation with our USDAW representatives. Representing USDAW were Nick Ireland (Divisional Officer), Alun ***, Vanessa *** and Helen ***. Representing Tesco were Rob Graham, Joanne *** and Daniel *** (notetaking).
 
The Union continued to challenge the business case for the proposed closure of Cardiff and asked a number of supplementary questions, to which they were provided additional data to support the case.
 
Reluctantly, the Union have accepted (bent over and greased up) the rationale for change and agreed to proceed on the basis that the proposal is accepted.
 

We continue to discuss the terms of the closure and are meeting again next Thursday to continue to discuss these items.Collective Consultation continues and, as shared previously, this will last for a minimum of 45 days from the announcement date.
 
In the next few days we hope to share some more answers to your questions on the Hub.
 
Thank you for your patience


mexicopete

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #35 on: 24-07-17, 10:10PM »
Usdaw playing charades with it's members once again, absolute useless bunch of overpaid Cn*ts. >:( >:( >:( >:(
The worlds me lobster

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #36 on: 25-07-17, 07:30AM »
Anyone here, surprised that the colleagues there are off work with stress?

==============================
Tesco call centre staff facing redundancy claim they are being 'punished' for taking sick days

Employees claimed colleagues were 'sick with stress' after being told of 1,100 job losses

Whistleblowers at a Tesco call centre facing closure have claimed bosses are “punishing” staff for taking sick days.

Now a document has leaked criticising staff for taking sick days, despite some saying they have become ill due to the stress of finding new work.

The memo, handed out during a weekly team briefing on July 17, said 2,700 hours of staff time were lost in one week as a result of colleagues swapping shifts and calling in ill.

With 7% of this caused by staff sickness, the document estimates it would cost the company £1.5m if the trend continued for the rest of the year.

[full article]
http://www.walesonline.co.uk/news/wales-news/tesco-call-centre-staff-facing-13379459

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #37 on: 25-07-17, 07:36AM »
"With 7% of this caused by staff sickness, the document estimates it would cost the company £1.5m if the trend continued for the rest of the year."

...and yet Terry leaky pi ssed up 1.5 BILLION trying to sell ready meals to Hispanics in the good ol' U S of A


NO 'empathy' for colleagues who get that word rammed down their throats every week?


lackofinterest

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #38 on: 25-07-17, 10:32AM »
Anyone here, surprised that the colleagues there are off work with stress?

==============================
Tesco call centre staff facing redundancy claim they are being 'punished' for taking sick days

Employees claimed colleagues were 'sick with stress' after being told of 1,100 job losses

Whistleblowers at a Tesco call centre facing closure have claimed bosses are “punishing” staff for taking sick days.

Now a document has leaked criticising staff for taking sick days, despite some saying they have become ill due to the stress of finding new work.

The memo, handed out during a weekly team briefing on July 17, said 2,700 hours of staff time were lost in one week as a result of colleagues swapping shifts and calling in ill.

With 7% of this caused by staff sickness, the document estimates it would cost the company £1.5m if the trend continued for the rest of the year.

[full article]
http://www.walesonline.co.uk/news/wales-news/tesco-call-centre-staff-facing-13379459

i'm surprised only 7% have gone off sick. hope more follow suit.

OvaSees

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #39 on: 25-07-17, 11:28AM »
NO 'empathy' for colleagues who get that word rammed down their throats every week?
That's all empathy is at Tesco - just a word. How many of our managers and leaders have experiences of being in such a position? Unless they have been so, they cannot genuinely empathise. Just another one of those Tesco leadership buzzwords employed in a typically non-commital evasive manner to maintain the illusion that managers know what they are doing.

The PM in our store only 'empathised' with people facing redundancy when, to their great shock and surprise, they faced that themself. Until that point, it was all just a "process" to them.
« Last Edit: 25-07-17, 11:29AM by OvaSees »

fargone

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #40 on: 25-07-17, 04:40PM »
If people think that things are bad now, wait until Amazon starts cranking it up.
 

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #41 on: 26-07-17, 08:08PM »
I noticed this week that Cardiff are sending colleagues up to Dundee so they can teach us how to do their roles  :-X  :P :-X

Can't say I would be gracious enough in defeat to do the same if it was getting binned.

Davvvidjones

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #42 on: 27-07-17, 04:04PM »
So, with USDAW agreeing the closure of the centre, is there any significant information we are waiting to find out? We know it closes Feb, and have had the booklet to confirm the amounts we are set to receive?

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #43 on: 29-07-17, 04:41PM »
From: Panton, Joanne
Sent: 27 July 2017 16:10
Subject: Collective Consultation update
 
Hi everyone,
 
Today Tesco and Usdaw have continued Collective Consultation.  Representing Tesco was Joanne Panton and Daniel Allan (minutes).  Representing Usdaw were Nick Ireland (Divisional Officer), Rose Bevan (Area Organiser), Vanessa Francis and Helen Atkins.
 
Colleague letters inviting you to your first formal one to one meeting will be posted tomorrow and, having made good progress today[/  >:(], we expect the full and final redundancy terms to be agreed next week.  This will ensure everyone will have site of this before their first meeting.
 
Usdaw will be consulting further with the relevant non CEC department for more clarity on the longer term plans and impact to colleagues and will be able to share more with you in due course.
 
We have today finalised the high level details of the package being pulled together to support colleagues in securing future employment outside of Tesco.  This is a joint effort between Tesco, Usdaw and the Welsh Assembly Government Taskforce lead by Ken Skates, which includes collaboration with Job Centre Plus, Cardiff Contact Centre Forum, Careers Wales and the local Government REACT programme.  Over the next 7 months this support includes, but is not limited to:
·         CV writing and Interview skills training on site within colleague’s working hours
·         Additional skills training through Usdaw’s Life Long Learning team
·         On site careers support library and space to work on CVs and prepare for interviews
·         On site careers fair with local employers
·         Clarity for local employers on the many roles and accountabilities within Tesco House
·         Business start-up guidance
·         Usdaw surgeries   
We will in touch in the coming weeks and months with further details and plans.
 
We have agreed to meet again on Tuesday next week
 
 
Joanne Panton                                                Nick Ireland
CEC Head of People                                        Divisional Officer
 

Digimon

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #44 on: 29-07-17, 07:29PM »
No protection afforded by being an Usdaw Union Rep it appears.

Cardiff CEC have just released one by all accounts. He's 65+ but having problems with his health so presumably they may have had him on a 'failing to meet terms of employment' or summat akin to it?

Defending the down-trodden for 10 years and then binned 6 months before redundancy payout/retirement?

What do they say, 'No sentiment in business'?

Worth appealing or slam-dunked?
Serving Tesco's ex- shoppers a LIDL better every day

optout

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #45 on: 29-07-17, 08:29PM »
'worth appealing'

depends on the individual circumstances.

might be worth a punt through ACAS, with the threat of tribunal (especially as fees have been kicked into touch), and as you say it is very close to  the redundancy date so how would that look to the outside world. Make the b*****ds fight for every penny they wish to save at the expense of loyal employees.

Remember, don't need Usdaw anymore for tribunal fees (and tesco will know this). I would contact Age Concern first. :thumbup:

There are strict time limits on these things so need to act fast. :thumbup:
I AM NOT A REP, BUT......

Digimon

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #46 on: 03-08-17, 10:21PM »
Meanwhile, and amid consultation, whilst they discuss sending jobs to Dundee:


Tesco Direct Team Manager

Work location UK - England - Lancashire
Office location: Bury ,Greater Manchester
Position category: Contact centre

About the role:

The priorities of the role are to engage and motivate people through times of stability and change  >:D, ensuring that the team is fully aware of the goals of Tesco Direct customer services, business objectives and the part they have to play in that. The team will be advocates of Tesco Direct products and services and focus on delivering the right solutions to our customers through differentiated customer service[/i]

•Ensure that all team members are a valued member of Tesco Direct through their involvement and by recognising and rewarding outstanding skills, behaviour and performance. A key measure of success here is employee satisfaction.

At Capita, training and development aren’t optional extras: they’re how we do our job.  We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately.

https://careers.peopleclick.com/careerscp/client_capita/external/jobDetails.do?functionName=getJobDetail&jobPostId=240286&localeCode=en-us

Outsourcing for Dundee colleague's roles eventually, anyone?
« Last Edit: 03-08-17, 10:24PM by Digimon »
Serving Tesco's ex- shoppers a LIDL better every day

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #47 on: 14-11-17, 11:05PM »
Useless Seven Days A Week membership in Cardiff this week  :D

Yes please, I'd like to join a club that has been bent over backwards and shafted  :P

Could you outline the benefits of a partnership, headed by a useless General Secretary who has said bugger all about his members getting stiffed royally  :question: :question: :question:


JL

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #48 on: 15-11-17, 01:03PM »
USDAW have the golden rivet

Crocodile Dundee Centre

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Re: Cardiff-Lewis -Job losses-Villified
« Reply #49 on: 15-11-17, 06:47PM »
.....and guess who got shafted in the barrel  8-)