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Author Topic: New PDAs  (Read 6881 times)

londoner83

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New PDAs
« on: 13-09-17, 04:58PM »
What's everyone's view on the new PDAs in store?

fruitdogs

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Re: New PDAs
« Reply #1 on: 13-09-17, 05:28PM »
No soft pen for click and collect customers to sign.

Wagegirl42

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Re: New PDAs
« Reply #2 on: 14-09-17, 12:22AM »
In our store it seems a lot faster.
The batteries last my whole shift.
There are now enough pdas to go round as each dept can only access limited pdas
I quite like tapping in the number so I miss that aspect.
It speeds up reducing of labels as you can see when last sold without looking it up.
One negative I would say is on price integrity you no longer have product enquiry which was handy to price check for customers.

FarmerFred

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Re: New PDAs
« Reply #3 on: 14-09-17, 09:22AM »
Much faster & better battery life, but I miss having the keyboard as quite a few sequences could be done without looking.  Waste - the ability to add more than 25 units is useful for the odd occasion.  I don't like the layout for milk deliveries - too much wasted space & just seems clunky compared to the old - this is one of the areas that I could do by touch. Another bonus is the ability to switch between apps without having to keep logging in and out.

Hibsdaft

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Re: New PDAs
« Reply #4 on: 14-09-17, 04:56PM »
What's everyone's view on the new PDAs in store?

Quite good, but they do seem very fragile.

With a glass screen I can't see them lasting too long, and at £900 each, when broken I can't see them being replaced quickly.

Yorkshire dave

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Re: New PDAs
« Reply #5 on: 14-09-17, 05:05PM »
In our store it seems a lot faster.
The batteries last my whole shift.
There are now enough pdas to go round as each dept can only access limited pdas
I quite like tapping in the number so I miss that aspect.
It speeds up reducing of labels as you can see when last sold without looking it up.
One negative I would say is on price integrity you no longer have product enquiry which was handy to price check for customers.




Product enquiry is on our new pda's. Tells you everywhere something's mapped to.

heyyouguys

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Re: New PDAs
« Reply #6 on: 14-09-17, 05:36PM »
Not had them yet

lucgeo

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Re: New PDAs
« Reply #7 on: 14-09-17, 05:53PM »
Yorkshire dave

"Tells you everywhere something's MAPPED to"  :D :D :D :D :D :D ;D ;D ;D
Live for today. Learn from yesterday.

Yorkshire dave

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Re: New PDAs
« Reply #8 on: 14-09-17, 09:53PM »
Whats so funny?

lucgeo

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Re: New PDAs
« Reply #9 on: 14-09-17, 10:16PM »
Well obvious you have a better/fully manned merchandising team than ours?? Non existent mapping is the norm in our store. Mainly comes up as "other" for mapping location ???
Live for today. Learn from yesterday.

Emzilli

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Re: New PDAs
« Reply #10 on: 15-09-17, 12:15PM »
Wage Girl - Product enquiry has a separate app on our PDA's so the function is still there!  :thumbup:

I'm still in shock we actually got them, I wasn't holding my breath. So far they do seem better and I haven't had as much signal problems this week as with the old ones. I suppose I'm still getting used to the new layouts on screen and such. I couldn't get a keyboard to come up to type in a tpn/version number when doing P.I which was slightly annoying. I do like the ability to switch between the apps quickly and can go straight back to what I was doing before switching. I did find when doing osi there was a delay in the labels printing and the print option leaving the screen as I pressed again thinking it hadn't worked and printed my labels twice. doh....

rage

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Re: New PDAs
« Reply #11 on: 16-09-17, 12:34PM »
The new PDAs are slightly faster then the older version.... but the network bottlenecks are causing problems when using certain apps! (Network bottleneck is referring to times the pdas grind to a halt, e.g. 9 or 11 or 3.... same as the old ones when the network is over capacity) even the upgrade to fiber last year has had no impact on the bottlenecks.

But yes, outside these times the new pdas do excel over the old ones..

The-shelf-filler

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Re: New PDAs
« Reply #12 on: 16-09-17, 09:45PM »
The battery's are only good because they are new,wait 6 months when they are used every day and watch the battery go down,bit like a new mobile phone.

MartletMercher

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Re: New PDAs
« Reply #13 on: 17-09-17, 08:03AM »
Ours appeared last Wednesday - without warning or advice on how the apps differ from the old ones (although to be fair it doesn't take much effort to work out the new procedures).

They also seem to be fairly robust -- managed to drop one SIX times on Thursday (not very far though, fell out my pocket when bending over to replace labels on bumper strips).

By far the biggest problem we had was the fact that the fingerprint database has been wiped, and only one Manager on Weds had been re-added (but without authority to add anyone else or to release Non-Food units).  Will be interesting to find out later today if anybody still in at 4 pm can do this (won't be doing much of a range reset if not!).

Deckard

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Re: New PDAs
« Reply #14 on: 18-09-17, 07:00PM »
 Some things are better but we have had major issues with the count function,(the application has actually been taken off on our PDA`s until it gets sorted!), we have been told by Head Office only count by the Investigation application i.e lows and overs; as they seemed to be  corrupting some  counts which were downloaded.To be honest  though I did find the old ones easier to use to count using the BAR function as it gave you a lot more information such as Delivery information,stock-holding, where it was mapped to,mind the gaps information;I just found them a lot easier to use when counting. I do wonder how they can design the PDA`S test them? and still have problems after launching to stores.

StoreTL

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Re: New PDAs
« Reply #15 on: 19-09-17, 12:24AM »
Waste of money. When colleagues across stores and offices are still losing jobs due to restructures etc. did the company really need to spend so much money on new
PDAs for every shop... that will also be ridiculously expensive to replace when damaged or dropped due to the touchscreen.

londoner83

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Re: New PDAs
« Reply #16 on: 19-09-17, 07:48AM »
Could be they had to. The chargers for the old ones were no longer made and potentially other parts to.

dkede1983

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Re: New PDAs
« Reply #17 on: 19-09-17, 04:50PM »
The new pda seems to be a lot better compared to the old ones. I work on price integrity and have encountered some problems that neither i or others can't work out. Example how do you scan off labels for counters/mobile phones/clothing/etc. On the old pda you scanned the barcode and then entered the EAN, on these new pda you can't seem to be able to do this because you can't pull up a key board. This morning we had just under 100 clothing labels come down at 3 am and we have no idea how to get them off the system even though it set to a unlabelled subgroup. Any ideas on how we get these labels off the system?

StinkyPoo

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Re: New PDAs
« Reply #18 on: 19-09-17, 05:52PM »
Zero them off maybe?

Yorkshire dave

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Re: New PDAs
« Reply #19 on: 19-09-17, 05:53PM »
Yes. Simple. Don't do them. If it's like our store no manager has shown us anything about the new p.d.a so if your manager wants your job completed then they need to get off their bloody arse and find out for u

strawman

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Re: New PDAs
« Reply #20 on: 22-10-17, 01:52PM »
New PDA's being piloted in one store only, yes, no?
That's what we were told?

strebor

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Re: New PDAs
« Reply #21 on: 22-10-17, 02:11PM »
All stores or at least most we have been told, had ours at least a month now.

strawman

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Re: New PDAs
« Reply #22 on: 22-10-17, 02:20PM »
The only positive of new PDA is the speed at which they operate and battery time up.

They loose signal easier than the other PDA's, never thought that possible.  :thumbdown:

You get logged out far more frequently so constantly need to log back in, in my experience.  :thumbdown:

Touch screen is often awkward as you accidentally touch things during use that you did not mean to touch causing you to come off logged in screen to somewhere else. This can cause you to accidentally submit something not yet ready to be submitted.  8)

The counting system is a shambles and wipes off stock, it has been revoked to date because of this problem. No apologies for being accused of wiping stock you have not wiped but got into trouble for though, surprise.  :thumbdown:  >:(

For stock controllers, lows and overs is a mess and still running. Overs is OK, lows... ... you can no longer use the 'find' function as it is hidden behind keys on screen, when you do attempt to use it, it does not work, it sets all counts to zero so you need to check before you submit or get caught out. Pressing the forward button sets all counts to zero, a bloody joke that will get you fired for no wrong on your part because the PDA's have been implemented before the system is actually properly usable.  >:(  :thumbdown:

The dual location count does not tell you what product has already been counted, so you scroll through trying to locate the one that has not been counted in hope it is the correct one, otherwise causing you to press map error just to finish off the count, who ever set these things up does not do the jobs, so does not know how bad they actually really are.  :-X

Before, '121' gave the option of amending stock record, new product investigation does not allow for this so all amendments have to be done through lows only while there is no counting system, lows will give a warehouse count regardless so anyone who uses that will mess up the stock record if not doing the count properly. And filling is diabolical in my store due to lack of night staff so the lows counts can never be accurate anyway. So in a way the new PDA's are very fitting to the system, but I would rather have the old ones back at his point until the new ones are made fit for purpose, as slow as the old ones were.  >:(  8-)  (-*-)

strawman

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Re: New PDAs
« Reply #23 on: 22-10-17, 02:21PM »
All stores or at least most we have been told, had ours at least a month now.

Strange why they would tell us this?  ???

strebor

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Re: New PDAs
« Reply #24 on: 22-10-17, 04:35PM »
perhaps they slowed down the roll out the new ones do have issues but tbh I don't know